SEPTEMBER 17, 2015
medic.com
facebook.com/MeckEMS
@MecklenburgEMS
INGREDIENTS 3 pounds yellow onions, cut into 1/8-inch pieces 3 tablespoons unsalted butter 1/2 teaspoon table salt, plus more as needed 1 pinch sugar 8 cups water , plus more as needed 1 tablespoon all-purpose flour 1 sprig fresh thyme 1/4 cup dry white wine 1 baguette , crusty 8 ounces Gruyère cheese INSTRUCTIONS Melt butter in a large Dutch oven or soup pot over medium heat. Add the onions, 1/2 teaspoon salt, and sugar. Toss to evenly coat. Cover and cook for 10 minutes. Take the cover off, and cook, stirring frequently, until the onions are lightly browned. I cooked mine for a little less than 90 minutes. At this point, stir every 5 minutes and add water (a tablespoon at a time to loosen up the dark brown stuff that forms on the bottom of the pan). Continue to cook until the onions are an even dark brown color, an additional 30 minutes longer or so. Add the flour and stir for two minutes. Add 8 cups water and thyme to the onions and bring to a boil. Lower heat and simmer for 20 minutes. Add white wine and simmer 10 minutes longer. Add salt to taste. Meanwhile, heat the oven to 325 degrees and adjust a rack to the upper middle position. Cut the baguette into 3/4 inch slices and arrange on a single layer on a cookie sheet. Bake until the bread is dry, about 10 minutes. Remove bread slices and set aside. Heat broiler and place 6 heatproof bowls in a baking sheet. Fill each bowl with about 2 cups soup. Top each with two baguette slices and evenly distribute cheese slices over the bread. Broil until well browned and bubbly, about ten minutes. Cool for five minutes before serving. For more info, visit curvycarrot.com.
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medic911.com
As previously noted, the latest Performance Pay Tracking Period began on July 1st. We are striving to meet the Patient Satisfaction goal of a ≥ 68% rating (experience as “Excellent”). In order to create a comfortable margin of performance, while continuing to improve the patient experience, we would like to share some feedback from recent patient focus groups. The two areas that patients value the most are: 1. Communication from the treating crew: “Explain treatment options and procedures” “Provide reassurance and compassionate communication with the patient” 2. Setting clear expectations: “Set transport length expectation” “Set a triage level expectation before arriving at the hospital”
SEPTEMBER 2014
medic911.com
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medic911.com
SEPTEMBER 2014
medic911.com
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OCTOBER COMPLIANCE Thu, Oct 1 Thu, Oct 8 Tue, Oct 13 Sat, Oct 17 Fri, Oct 23
0800 - 1200 0900 - 1300 0900 - 1300 1600 - 2000 1200 - 1600
OCTOBER IN-SERVICE Tue, Oct 20 Wed, Oct 21 Thu, Oct 22 Fri, Oct 23 Mon, Oct 26 Wed, Oct 28 Thu, Oct 29
REQUIRED ATTENDANCE Lester Bailey, Jay Black, Robert Boykin, Tanaya Bryels, Matthew Campbell, Todd Childers, Chelsea Cline, William Coble, Ashley Cummings, Kennedy Deese, Cheryl Eudy, Shelly Forward, Mali Green, Ben Harris, Brittany Harris, Darlene Hicks, Nicolette Hodnett, Nicholas Howard, Brendan Hutson, Cynthia Jefferson, Casey Jordan, Jeff Keith, Lance Lee, Amy Leirmoe, Julio Lizarazo, Courteany Martinsen, Michael Miller, Melody Morrison, Chance Osborne, Chris Pinto, Hillary Ramsey, Brandis Ridenhour, Courtney Riggan, Scott Rinehults, Stephen Robinette, Don Robinson, Michael Schmidt, Kyle Sheehan, Maureen Smathers, Ian Starkey, Matthew Stegall, Josh Stiller, Tory Stokes, William Thomas, Douglas Valot, Jonathan Varalli, Nichole Washington and Nicholas Whitaker
1000 - 1400 1200 - 1600 1000 - 1400 0800 - 1200 1200 - 1600 1800 - 2200 1200 - 1600 1800 - 2200 1800 - 2200
PLEASE NOTE: If your Annual Performance Review was in September and you did not attend class, you must contact Amy Broughton to attend a October class.
INFORMATION UPDATES • Please register for your Corporate Compliance Training session through LMS. • The duration of the Medic Safety & Compliance Training sessions is up to 4 hours. • Attendees will be paid for the total time spent in class. • Each employee, with an Annual Performance Review within that same month, MUST attend one of the available Compliance Training Sessions. • Compliance sessions are held next to the Medic Fitness Center. For more information on Corporate Compliance Class or if you need directions, please contact Amy Broughton at amyb@medic911.com.
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medic911.com
SUN
MON
TUE
WED
THU
OCT 2015 FRI
SAT
1 COMPLIANCE 0800 - 1200
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8 COMPLIANCE 0900 - 1300
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13 COMPLIANCE 0900 - 1300
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17 COMPLIANCE 1600 - 2000
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20 INSERVICE 1000 - 1400
21 INSERVICE 1200 - 1600
22 INSERVICE 1000 - 1400
23 INSERVICE 0800 - 1200
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COMPLIANCE 1200 - 1600 25
26 INSERVICE 1200 - 1600 1800 - 2200
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28 INSERVICE 1200 - 1600 1800 - 2200
29 INSERVICE 1800 - 2200
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Medic celebrated another great patient patient reunion! Congratulations to Gabe McGaha & KC Bernesser in showing exemplary compassionate care. Here’s an excerpt from Marissa’s letter... “I do understand that this is the every day “job” of the Medics and Fire & Rescue men and women, however, exemplary performance in the eyes of someone like me should be praised upon. With that said, I hope that the gratitude and SEPTEMBER unwavering appreciation finds these fine folks of the2014 Charlotte Fire & Rescue Response Teams”. To view the entire letter, visit facebook.com/MeckEMS medic911.com
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Maxwell Adams (2), Jeremiah Allen (3), Shane Anaya, Tiffany Archibald, Jeff Bailey, Lester Bailey, Mian Baker (2), Josiah Balbuena, Daniel Baltimore, David Barbato, Luis Barrera (4), Thomas Basile (3), Joshua Baun (2), Andrew Berger (2), Kyle Bielan, Robert Bivens (3), Jay Black (2), Andrew Blevins (2), Daniel Boyer (2), Thomas Brake, Angela Breeden-Alvarez, Allison Brinzey (2), Veronica Brittain, Landrel Brown, Tabitha Byers, James Cail, James Camarena, Renee Canup, Kristin Carriker, Anne Carter, Kevin Carter, William Carter, Paul Cash (2), Edward Clay (2), Chelsea Cline (2), Kacey Cline, Ieshia Clyburn, Carrie Cole (2), Michael Conklin, Harley Conrad III (2), Patrick Crane, Hunter Cromwell, John Crunk (2), Janine Curlee (2), Jeffrey Davidson, Veronica Davis (2), Kennedy Deese, Laura Dellinger (2), Chelsea Dewell, Gabriel Donaldson, Patricia Dowbiggin, Kyesha Dula, Mariann Earwood-Hackert, Yolanda Edmonds, Dustin Edwards, Alan Elam, Jacob Ellison, Cheryl Eudy, Brendan Ferguson, Miguel Flechas, Kelly Flynn, Dena Gaston (4), Robin Geck (2), Daniel Geis, Michael George, William Gibson (2), Ralph Giuliano (3), Jeffrey Glenn, Noah Godbey (2), Matthew Godec, Jose Gonzalez, Julio Gonzalez, Jacob Gooden, Robert Graf, Rheba GrahamJames (2), Mali Green, Michael Grisanti (3), Daniel Hagemeyer, Eric Hall, Brittany Harris, Nicholas Heasley, Matthew Hestwood, David Hewitt, Samuel Hord (2), Audrey Hunt (2), Christy Iyoob (2), Pamela Jackson, Matthew Johnson (2), Tiffany Johnson, Trueman Jones, Casey Jordan, Angela Kaufman, Elizabeth Kennedy (3), Irina Kerusenko, Scott King (5), Kyle Kirchner, Siobhan Klass (3), Jonathan Konecny, Jackson Langevoort, Shellye Ledbetter, Lance Lee, Malcolm Leirmoe (2), Julio Lizarazo, Kenneth Lockard, Matthew Losh (3), Jacob Lowe (2), Ryan Lowe (2), Michael Macho (3), Karim Mahmoud (3), Jimmy Manning (2), Jason Marshall, Timothy Marshburn, Tracy Martin, Courtenay Martinsen (6), Craig McAllister, Gabriel McGaha (2), Adrianne McGinnis, Milan Merges (2), Casey Miller, Jacob Miller, Michael Miller, Justin Minton (2), Tyler Mohr (3), Victoria Moore, Brian Murphy, Jeremy Murphy, Thomas Neugebauer, Arthur Nolan, Rebecca Norris (3), Tyler North, Timothy O’Connell (2), Ryan O’Donnell (4), Lester Oliva, Karl Ottesen, Robert Owens, Ethan Parker (2), Macon Parker, Kimberly Parlier, Christopher Peet (2), Gabrielle Pegram (2), Brandy Pender, Alexis Perkel, Kenneth Phillips, Thomas Porcelli (2), Jamal Pratt (2), Hillary Ramsey, Marcus Ray (3), Robert Raymer, Helen Reed, Adamo Riascos, Kenneth Richardson, Brandis Ridenhour (3), Michael Rider (2), Mary Rimmer (3), Scott Rinehults, Stephen Robinette, Toby Robinson, Bradley Rowland, Robin Roy, Megan Ruane (6), Jeremiah Ryle, Johnny Sampson (2), Ryan Schott (2), Michael Sherriff, Brian Shimberg (2), Mary Shockley (3), Jacob Shope, Jennifer Slagle, Andrew Smith (3), Brian Smith (2), Stacen Smith, Ian Starkey (7), Gene Starnes (2), Matthew Stegall (2), Tory Stokes, Michael Stratton, John Stroup, J Jennifer Strout (2), Jason Swick, Dominic Taylor (2), Brian Thomas, Jeffrey Thompson, Andrew Tinson, Nayyar Toqeer (3), Douglas Valot, John Wagner (2), Nichole Washington, Rebecca Wearmouth, Matthew West, Veronica Westover, Tonya Whitesides, James Wilkinson, Jeffrey Williams, Travis Williams (2), Lisa Wilson (2), Scott Wilson, Jonathan Wise, Michelle Wise (4), Jesse Wolfram, Andrew Wooten, Pamela Wykle (2) and Christopher Zornow