Dispatch 090116

SEPTEMBER 1, 2016

medic911.com

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@MecklenburgEMS

CHIPOTLE CORN SOUP {{ ingredients }} • 8 ears white or yellow corn, shucked • 2 tablespoons unsalted butter (1/4 stick) • 1/2 teaspoon minced chipotles in adobo sauce • 2 teaspoons kosher salt • Freshly ground black pepper • 6 scallions, thinly sliced (white and light green parts only) • 1 1/2 cups whole milk • 1 1/2 cups water {{ directions }} Place a large container on a damp towel. Fold a paper towel into fourths and place it inside the container. Stand one ear of corn on the paper towel, using the stem as a handle. Using a paring knife, slice downward, letting the kernels fall into the container.

Rotate the cob and continue until all the kernels have been removed; discard the cob. Set aside 1/2 cup of the kernels.

Melt the butter in a large saucepan over medium heat until foam-

ing. Add the chipotles, 1/2 teaspoon of the salt, a pinch of black pepper, and about two-thirds of the scallions. Cook, stirring occasionally, until the onions have softened, about 3 minutes.

Add the corn kernels, remaining 1 1/2 teaspoons salt, milk, and water and stir to combine. Increase the heat to medium high and bring the mixture to a gentle boil. Reduce the heat to low and simmer, about 15 minutes.

Set a fine-mesh strainer over a large, heatproof bowl. Purée the soup in batches until smooth, Pour the blended soup through the strainer, pressing on the solids with a rubber spatula; discard the solids.

Stir in the reserved 1/2 cup corn kernels. Season with salt and pepper as needed. If serving chilled, refrigerate the soup until cold, at least 3 hours. Garnish with the remaining scallions and serve.

For the entire recipe and photo credit, visit chowhound.com.

Sarah Morris (Revenue Cycle) and her husband Trey welcomed their son, Jackson Wayne Morris into the world on August 7th at 4:16pm.

Jackson weighed 8lbs 9oz and was 21.5 inches long.

CONGRATS Morrises!

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medic911.com

As previously noted, the latest Performance Pay Tracking Period began on July 1st. We are striving to meet the Patient Satisfaction goal of a ≥ 65% rating (experience as “Excellent”).

In order to create a comfortable margin of performance, while continuing to improve the patient experience, we would like to share some feedback from recent patient focus groups.

The two areas that patients value the most are: 1. Communication from the treating crew:

“Explain treatment options and procedures”

“Provide reassurance and compassionate communication with the patient”

SEPTEMBER 2014

2. Setting clear expectations:

“Set transport length expectation”

“Set a triage level expectation before arriving at the hospital”

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SEPTEMBER 2014

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SEP COMPLIANCE TUE, SEP 6 1400 - 1800 WED, SEP 7 0800 - 1200 FRI, SEP 9 1200 - 1600 MON, SEP 12 0800 - 1200 THU, SEP 15 1400 - 1800 SAT, SEP 17 1600 - 2000

REQUIRED ATTENDANCE Tiffany Archibald, Luis Barrera, Amber Barrera, Doug Bell, Keisha Boyer, Kristin Carriker, Kevin Carter, Anne Carter, Stephen Church, Katherine Cornelius, Norman Daye, Bhavna Dhillon, Tiffany Effinger, Laurel Feola, Jenna Galanti, Ray Hanna, Russell Harrell, David Hawks, Linda Hendley,Allison Infinger, Abby John, Tiffany Johnson, Kim Krakower, Lakisha Lee, Rebecca Lee, Danielle Louis, Jake Lowe, Mikhail Makarov, Jason Marshall, Megan McCarley, Gabe McGaha, Adrianne McGinnis, Robert McKenzie, Brian Miller, Victoria Moore, Thomas Muhammad, Robert Owens, Mark Peck, Joe Penner, Heber Portela Da Rosa, Ryan Powell, Jamal Pratt, Helen Reed, Kate Spitzmiller, Michael Stanford, Christina Stauber, Steve Vandeventer, James Wilkinson, Andrew Williams, Colby Willison, Lisa Wilson, Donnell Wilson, Joan Wisham, Jesse Wolfram and Heidi Wozniak

PLEASE NOTE: If your Annual Performance Review was in August and you did not attend class, you must contact Amy Broughton to attend a Septemberclass.

INFORMATION UPDATES • Please register for your Corporate Compliance Training session through LMS. • The duration of the Medic Safety & Compliance Training sessions is up to 4 hours.

• Attendees will be paid for the total time spent in class.

• Each employee, with an Annual Performance Review within that same month, MUST attend one of the available Compliance Training Sessions.

• Compliance sessions are held next to the Medic Fitness Center.

For more information on Corporate Compliance Class or if you need directions, please contact Amy Broughton at amyb@medic911.com.

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medic911.com

SUN

MON

TUE

WED

SEP 2016

THU

FRI

SAT

1

2

3

4

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6 COMPLIANCE 1400 - 1800

7 COMPLIANCE 0800 - 1200

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9 COMPLIANCE 1200 - 1600

10 SAFE TEEN 0700 - 1300

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12 COMPLIANCE 0800 - 1200

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14 SAFETY MTG 1000 - 1200

15 COMPLIANCE 1400 - 1800

16 ASSESSMENT CTR 0800 - 1700

17 COMPLIANCE 1600 - 2000

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Antonio Pattillo 26 25 Heber Portela Da Rosa Tonya Whitesides Sterlynn White Laurel Feola Nancy Forward George Hicks Robin Farrar Bryan Rucker Joshua Parker Tanaya Bryels Michael Durham Anne Carter Tiffany Effinger Jacob Brod Christina Stauber

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2 3 3 4 4 4 5 6 6 7 8 9 11 11 12

Todd Childers 28 29 Kara Murray Allison Brinzey Robert Hunter Kenah Oliver Angela Tart Christy Iyoob Michael Schmidt Ruben Echeverry Christopher Sowers Ralph Giuliano Daniel Hagemeyer John Leopard Thomas Porcelli Scott Wilson Rebecca Zamagni-Mander

12 13 14 14 14 15 15 15 15 16 19 19 20 20 21 21

Sheridan Wilson 30 Audrey Hunt Kyesha Dula Jacob Shope Tiffany Archibald Josef Penner Robert Parker Heather Clay Luis Barrera Jonathan Wise Charles Gunter, Jr Kevin Carter Heather Teague Linda Hendley John Hunt

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EMT Airport Team Member New Process – Must Apply ONLINE! https://medic911-internal.candidatecare.jobs/ (full job description will be posted on the website)

We will no longer accept email or paper you will be required to upload your documents.

Airport Team Members will respond to requests for service in Charlotte Douglas International Airport (CDIA) as directed by communications center. Candidate will provide pre-hospital emergency medical care to employees and visitors of the airport. Responsible for ensuring accurate and complete documentation of patient encounters. Team members will also coordinate the response of and transfer of care to EMS System transport units when needed, for transportation of patients to definitive medical care. Must maintain a high level of situational awareness and ability to report any suspicious activity to law enforcement as soon as possible. Will also ensure a constant state of readiness of all equipment and supplies utilized for service delivery at CDIA. The pre-requisites for selection to this position are: • Must contact current assigned supervisor and make a formal request for consideration • Must be employed full-time by the Agency. Maintaining full-time status during the assignment is required • Must be willing to accept the assigned schedule. Airport assignments work 12 hour shifts: two weeks on an ambulance, and two weeks at the airport. Current shift times are 06:00-18:00 or 11:00-23:00. Must be available to work additional hours during weather or periods of high demand as requested by CDIA • No more than Level 1 disciplinary action within the past 12 months • No definitive level 1 or level 2 audit reviews within the past 12 months • Attendance will be factored into decision making process • Must be current with In-Service, Corporate Compliance and Fit Testing • Up to date with all continuing education and required certifications • Minimum road safety score of 5 Additional Details: • The employee and his/her supervisor will review the employee’s performance history: All areas of the individuals performance will be considered by their assigned supervisor before recommending employees for consideration • Final Review and selection of eligible personnel will be conducted by the operations managers, medical director and deputy director • All employees selected for the assignment must successfully complete both the Criminal History Records Check (CHRC) and the Security Threat Assignment (STA)

NEW ONLINE PROCESS – DEADLINE TO APPLY IS END OF BUSINESS DAY September 9th, 2016 – email and paper will NOT be accepted. Documents must be uploaded to the internal application site.

To begin please go to https://medic911-internal.candidatecare.jobs/