Dispatch 081816

AUGUST 18, 2016

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In honor of those who were recognized at last week’s Night of Honor, treat yourself to a decadent steak entree.

STEAK AU-POIVRE {{ ingredients }} • 4 tenderloin steaks, 6 to 8 ounces each and no more than 1 1/2 inches thick • Kosher salt • 2 tablespoons whole peppercorns • 1 tablespoon unsalted butter • 1 teaspoon olive oil • 1/3 cup Cognac, plus 1 teaspoon • 1 cup heavy cream {{ directions }} Remove the steaks from the refrigerator for at least 30 minutes and up to 1 hour prior to cooking. Sprinkle all sides with salt.

Coarsely crush the peppercorns with a mortar and pestle, the bottom of a cast iron skillet, or using a mallet and pie pan. Spread the peppercorns evenly onto a plate. Press the fillets, on both sides, into the pepper until it coats the surface. Set aside.

In a medium skillet over medium heat, melt the butter and olive oil. As soon as the butter and oil begin to turn golden and smoke, gently place the steaks in the pan. For medium-rare, cook for 4 minutes on each side. Once done, remove the steaks to a plate, tent with foil and set aside.

Pour off the excess fat but do not wipe or scrape the pan clean.

Off of the heat, add 1/3 cup Cognac to the pan and carefully ignite the alcohol with a long match or firestick.

Gently shake pan until the flames die. Return the pan to medium heat and add the cream. Bring the mixture to a boil and whisk until the sauce coats the back of a spoon, approximately 5 to 6 minutes. Add the teaspoon of Cognac and season, to taste, with salt. Add the steaks back to the pan, spoon the sauce over, and serve.

To read more and for photo credit, visit foodnetwork.com.

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As previously noted, the latest Performance Pay Tracking Period began on March 1st.

We are striving to meet the Patient Satisfaction goal of a ≥ 65% rating (experience as “Excellent”).

In order to create a comfortable margin of performance, while continuing to improve the patient experience, we would like to share some feedback from recent patient focus groups.

The two areas that patients value the most are: 1. Communication from the treating crew:

“Explain treatment options and procedures”

“Provide reassurance and compassionate communication with the patient”

SEPTEMBER 2014

2. Setting clear expectations:

“Set transport length expectation”

“Set a triage level expectation before arriving at the hospital”

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Maxwell Adams, Anna Ailstock (3), Jeremiah Allen (3), Shane Anaya, Mian Baker (3), Josiah Balbuena, Jason Barr (2), Elijah Baumgarten (3), Joshua Baun (2), Kyle Bielan (2), Robert Bivens (4), Andrew Blevins, Daniel Boyer (2), Lee Brown, James Cail (2), James Camarena (3), Michael Campbell, Sean Cannon (2), Renee Canup (2), Anthony Carriker, Kristin Carriker, Kevin Carter (2), Gabriella Catanzaro (2), Ryan Clark, Edward Clay, Michael Conklin, Harley Conrad III, Dale Cordice, Katherine Cornelius, Donald Creason (3), Katherine Currin, Jennifer Dollar, Gabriel Donaldson, Marissa Donnelly, Patricia Dowbiggin, Michael Dudkowski Jr, Kyesha Dula (3), Ruben Echeverry, Yolanda Edmonds (2), Emilee Engelhaupt , Donald Eslick, John Fisher, Miguel Flechas, Elijah Gamble (3), David Garber , Dena Gaston (2), Robin Geck, Daniel Geis (2), John Gibson, William Gibson (7), Ralph Giuliano (2), Jeffrey Glenn, Rogelio Gomez, Robert Graf, Mali Green (3), Michael Grisanti, Daniel Hagemeyer (2), Eric Hall (2), Raymond Hamilton, Alyssa Head (3), Heidi Heimer, Shannon Helms, Charles Horne, Kathy Houston, Eddie Howard, Donald Howie (2), Eric Hudspeth, Alyssa Hunsaker, John Hunt, Christy Iyoob (3), Casey Jordan (2), Catherine Jordan, Angela Kaufman, Chad Kennedy, Elizabeth Kennedy (7), Allison Kerley, Mark Kern (2), Irina Kerusenko, Morgan Kettles, Siobhan Klass, Eric Koelbl, Jonathan Konecny (3), Jackson Langevoort (2), Calvin LaVictoire, Matthew Losh, Danielle Louis (5), Jacob Lowe, Michael Malone (2), Jason Marshall, Michelle Marty (2), Craig McAllister, Anna McCarley (2), Kelly McCarthy (2), Masayo McCormick, Adrianne McGinnis (2), Randall McKown (3), Michael Miller (2), Erin Mitchell, Molly Moore, Brian Murphy (3), Jeremy Murphy, Edmund Naumann, Matthew Needs, Arthur Nolan (2), Christopher Noll, Rebecca Norris (2), Tyler North, Brian Norton (2), Oluwafemi Opelami, Chance Osborne, Karl Ottesen (3), Robert Owens (2), Robert Parker, Albert Pendlay (2), Anne Pentland (2), Alexis Perkel, Amelia Pethel (3), Susan Pollich, Thomas Porcelli, Ryan Powell, Roberto Rabell (3), William Ramsey (3), Christopher Reazer, Helen Reed (3), Lindsay Regruto (2), Adamo Riascos (2), Brandis Ridenhour, Mary Rimmer, Tabaitha Ritter (3), Jose Rivera, Stephen Robinette (2), Amanda Rothbauer (2), Robin Roy (2), Bryan Rucker, Jeremiah Ryle, Michael Santeramo (2), Michael Schmidt, Ryan Schott, Addison Schroeder (3), Amanda Scoggin, Benjamin Shaw (2), Karen Sherard (2), Brian Shimberg, Jacob Shope (2), Thomas Slack, Jennifer Slagle, Andrew Smith (2), Ashley Smith (3), Brian Smith (5), Robert Smith (2), Stacen Smith, Christopher Somerset, Christopher Sowers, Kathleen Spitzmiller (2), Ian Starkey (2), John Stroup, Jason Swick(3), Heather Teague (3), David Toney (3), Alexsandra Torres, Kevin Treat, Kiara Warren, Rebecca Wearmouth (2), Jessica West, Troy White, Andrew Williams (2), Jeffrey Williams (3), Travis Williams, Alfred Wilson, Scott Wilson, Jesse Wolfram, Wilson Woods, Thomas Wright and Pamela Wykle.

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Excerpt from, “Treasuring Trash Talk” Max Henson, Staff Writer When the Panthers take the field for practice, head coach Ron Rivera never has to worry about a lack of competitiveness.

Quarterback Cam Newton and linebacker Thomas Davis wouldn’t allow it.

The respective leaders of the offense and defense have developed a rivalry that can be seen and heard at every practice.

“It’s all about competing and having fun,” Davis said. “We know that if we go out and talk trash against each other, it is going to make us better.

Because if you talk trash, you have to back it up on both ends.”

When Newton and Davis compete, the rest of the roster has no choice but to follow suit.

in practice up.

“That’s just something that we always do, because number one, you have to make practice game-like.”

Game-like intensity is difficult to recreate on a field in Spartanburg, but Newton and Davis help create an atmosphere where wins and losses are counted during practice.

Linebacker Luke Kuechly isn’t much of a trash talker, but he loves that competitive nature.

“The best thing about Cam is that he’s super-competitive,” Kuechly said. “That’s what makes it fun because every rep is important and he wants to compete.

To read the entire article and to learn more, visit panthers.com.

“I think that brings the best out of us,” Newton said. “Just finding ways to keep the pulse

SEPTEMBER 2014

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SEP COMPLIANCE TUE, SEP 6 1400 - 1800 WED, SEP 7 0800 - 1200 FRI, SEP 9 1200 - 1600 MON, SEP 12 0800 - 1200 THU, SEP 15 1400 - 1800 SAT, SEP 17 1600 - 2000

REQUIRED ATTENDANCE Tiffany Archibald, Luis Barrera, Amber Barrera, Doug Bell, Keisha Boyer, Kristin Carriker, Kevin Carter, Anne Carter, Stephen Church, Katherine Cornelius, Norman Daye, Bhavna Dhillon, Tiffany Effinger, Laurel Feola, Jenna Galanti, Ray Hanna, Russell Harrell, David Hawks, Linda Hendley, Allison Infinger, Abby John, Tiffany Johnson, Kim Krakower, Lakisha Lee, Rebecca Lee, Danielle Louis, Jake Lowe, Mikhail Makarov, Jason Marshall, Megan McCarley, Gabe McGaha, Adrianne McGinnis, Robert McKenzie, Brian Miller, Victoria Moore, Thomas Muhammad, Robert Owens, Mark Peck, Joe Penner, Heber Portela Da Rosa, Ryan Powell, Jamal Pratt, Helen Reed, Kate Spitzmiller, Michael Stanford, Christina Stauber, Steve V a n d e venter, James Wilkinson, Andrew Williams, Colby Willison, Lisa Wilson, Donnell Wilson, Joan Wisham, Jesse Wolfram and Heidi Wozniak

PLEASE NOTE: If your Annual Performance Review was in August and you did not attend class, you must contact Amy Broughton to attend a Septemberclass.

INFORMATION UPDATES • Please register for your Corporate Compliance Training session through LMS. • The duration of the Medic Safety & Compliance Training sessions is up to 4 hours.

• Attendees will be paid for the total time spent in class.

• Each employee, with an Annual Performance Review within that same month, MUST attend one of the available Compliance Training Sessions.

• Compliance sessions are held next to the Medic Fitness Center.

For more information on Corporate Compliance Class or if you need directions, please contact Amy Broughton at amyb@medic911.com.

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SUN

MON

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THU

SEP 2016 FRI

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6 COMPLIANCE 1400 - 1800

7 COMPLIANCE 0800 - 1200

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9 COMPLIANCE 1200 - 1600

10 SAFE TEEN 0700 - 1300

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12 COMPLIANCE 0800 - 1200

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14 SAFETY MTG 1000 - 1200

15 COMPLIANCE 1400 - 1800

16 ASSESSMENT CTR 0800 - 1700

17 COMPLIANCE 1600 - 2000

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CONGRATULATIONS to EMT, Courtenay Martinsen and his wife Laura, on the birth of their baby boy.

Barrett Shawn Martinsen was born on 8-9-16 at 0551 hrs. As you can see, Barrett is a Medic convert. Poppa Martinsen didn’t wait long to put a Medic beanie on his baby boy.

Welcome to the (Medic) family!!

SEPTEMBER 2014

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FIRST RESPONDERS APPRECIATION DAY

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*Contact Caleb Weith at 704-687-5196 or cweith@uncc.edu for more information regarding group opportunities*