AUGUST 4, 2016
medic911.com
facebook.com/MeckEMS
@MecklenburgEMS
Since Medic is a multi-faceted organization and national leader in prehospital medicine, PR coordinated a photoshoot on Jul 22 and 29 to help convey the message, “There’s a lot going on at Medic...”. Since the 2014 photoshoot focused heavily on field and patient care, the 2016 photoshoot focused on the “other side” of
Medic. From Logistics, Medical Research, Fleet to IT, this photoshoot was designed to show how Medic stands apart from other national, regional and local EMS agencies. A special THANK YOU to all the men and women who volunteered their time to help make this shoot a success. It couldn’t have been done without you!
PHOTOSHOOT 2016
2
medic911.com
As previously noted, the latest Performance Pay Tracking Period began on March 1st. We are striving to meet the Patient Satisfaction goal of a ≥ 65% rating (experience as “Excellent”). In order to create a comfortable margin of performance, while continuing to improve the patient experience, we would like to share some feedback from recent patient focus groups. The two areas that patients value the most are: 1. Communication from the treating crew: “Explain treatment options and procedures” “Provide reassurance and compassionate communication with the patient”
SEPTEMBER 2014
2. Setting clear expectations: “Set transport length expectation” “Set a triage level expectation before arriving at the hospital”
medic911.com
3
4
medic911.com
FRIDAY, AUGUST 19 • 8:00 A.M. If you are a police officer, a firefighter, or emergency medical personnel, you are invited to the Billy Graham Library as we show appreciation for you.
Buffet breakfast • Encouraging message • Guided tour The event is FREE, but space is limited; advance reservations are required.
For more details or to register, visit BillyGrahamLibrary.org.
Fre e admission A ministr y of B illy G raham Evangelistic A ssociation 43 3 0 Westmont D rive • Charlot te , N C 282 17
©2016 BGEA
SEPTEMBER 2014
02865
medic911.com
5
AUG COMPLIANCE FRI, AUG 5 1200 - 1600 MON, AUG 8 0800 - 1200 THU, AUG 11 1400 - 1800 SAT, AUG 13 1600 - 2000
AUG INSERVICE THU, AUG 5 0800 - 1200 MON, AUG 8 1200 - 1600 1800 - 2200 WED, AUG 10 1200 - 1600 1800 - 2200 THU, AUG 11 1800 - 2200
REQUIRED ATTENDANCE Scott Bodien, Tabitha Byers, Brent Cail, MichaelCarter, Ed Clay, Hunter Cromwell, Janine Curlee, Jeffrey Davidson, Kyesha Dula, Jim Emerson, Michael George, Jacob Gooden, Matthew Hestwood, Cathy Jordan, Irina Kerusenko, Eric Koelbl, Jackson Langevoort, Shellye Ledbetter, Matthew Losh, Ron Martin, Casey Miller, Jacob Miller, Beth Pethel, Patrick Pfund, Jason Swick, Claudia Tetenbaum, Nayyar Toqeer, Rebecca Wearmouth and Sterlynn White. PLEASE NOTE: If your Annual Performance Review was in July and you did not attend class, you must contact Amy Broughton to attend a August class.
6
medic911.com
INFORMATION UPDATES • Please register for your Corporate Compliance Training session through LMS. • The duration of the Medic Safety & Compliance Training sessions is up to 4 hours. • Attendees will be paid for the total time spent in class. • Each employee, with an Annual Performance Review within that same month, MUST attend one of the available Compliance Training Sessions. • Compliance sessions are held next to the Medic Fitness Center. For more information on Corporate Compliance Class or if you need directions, please contact Amy Broughton at amyb@medic911.com.
SUN
MON
TUE
WED
THU
1
2
3
4
AUG 2016 FRI
SAT
5 COMPLIANCE 1200 - 1600
6
INSERVICE 0800 -1200 7
8 COMPLIANCE 0800 - 1200
9
INSERVICE 1200 - 1600 1800 - 2200
10 INSERVICE 1200 - 1600 1800 - 2200 SAFETY MTG 1000 - 1200
11 COMPLIANCE 1400 - 1800
12 ASSESSMENT CTR 0800 - 1700
INSERVICE 1800 - 2200
13 COMPLIANCE 1600 - 2000 SAFE TEEN 0700 - 1300
14
15
16
17
18
19
20
21
22
23
24
25
26
27 SAFE TEEN 0700 - 1300
28
29
30
31
Look for more info coming soon on Aug’s event!
SEPTEMBER 2014
medic911.com
7
For more New Headquarter photos and other info, visit buildmedic.com