Dispatch 072116

JULY 21, 2016

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@MecklenburgEMS

Due to overwhelming demand, Medic is partnering with local food trucks through Sep. On Jul 22, get your wallet and join us for some good eats!

This is not a Medic sponsored event. Personal cash/credit cards will be accepted by partipcating vendors.

For more info and foodtruck schedule, visit medic911.com/public relations/Foodtruck Lunch Break Questions? Please contact PR: Tiffany, tiffanya@medic911.com; Lester, lestero@medic911.com

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As previously noted, the latest Performance Pay Tracking Period began on March 1st.

We are striving to meet the Patient Satisfaction goal of a ≥ 65% rating (experience as “Excellent”).

In order to create a comfortable margin of performance, while continuing to improve the patient experience, we would like to share some feedback from recent patient focus groups.

The two areas that patients value the most are: 1. Communication from the treating crew:

“Explain treatment options and procedures”

“Provide reassurance and compassionate communication with the patient”

SEPTEMBER 2014

2. Setting clear expectations:

“Set transport length expectation”

“Set a triage level expectation before arriving at the hospital”

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Medic continues to support and promote smoking cessation with CIGNA assistance programs. This serves as a reminder that CIGNA now provides coverage for tobacco cessation prescribed medications as well as availability to the Lifestyle Management Wellness Program offerings.

Lifestyle Management Program Whether you’re looking for help with weight, tobacco or stress management, our lifestyle Management Programs are here for you. Each program is easy to use, available where and where you need it; and is always at no cost to you.

1.866.417.7848 - myCigna.com

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Please be mindful that all Mecklenburg County spaces (to include Post 100 and all Medic posts) continue to remain tobacco free areas. If you are on the quest for cessation, be conscious of product litter in both private and public areas outside of these tobacco free zones. In particular, complaints have been brought forth regarding excessive cigarette butt litter in the space between headquarters and the convenience store. Be respectful of yourself, others and the environment by putting tobacco product litter in proper receptacles and avoid throwing debris on the ground.

Please contact Linda Hendley at lindah@medic911.com for more info.

Jose Aguilar-Castillo, Jeremiah Allen (2), Benjamin Astrike, Josiah Balbuena, David Barbato, Amber Barrera, Joshua Baun (2), Lukas Biebinger, Robert Bivens, Jay Black (2), Max Bolgrin, Daniel Boyer, Keisha Boyer (2), Nicole Brady, Angela Breeden-Alvarez (2), Casey Brennan, Paul Burns, Tabitha Byers, James Camarena, Michael Campbell (4), Renee Canup (2), Ronisha Carr, Anthony Carriker, Kristin Carriker, Paul Cash, Treven Cherry (7), Stephen Church, Chelsea Cline, Michael Conklin, Harley Conrad III, Curtis Cooper (2), Katherine Cornelius (3), Hunter Cromwell, Jason Crump, Janine Curlee, Katherine Currin, Jeffrey Davidson, Laura Dellinger, Gabriel Donaldson, Marissa Donnelly (2), Patricia Dowbiggin, Michael Dudkowski Jr, Ruben Echeverry (2), Dustin Edwards, Theodore Elias, Dustin Elliott (2), Jacob Ellison, Donald Eslick (2), Robin Farrar, Nicholas Fiedler, John Fisher (2), Michael Ganzert, Jr, Dena Gaston (2), Robin Geck, Daniel Geis (2), John Gibson, William Gibson (6), Jeffrey Glenn, Noah Godbey, Matthew Godec, Jose Gonzalez, Julio Gonzalez (2), Jacob Gooden, Rheba Graham-James, Mali Green, Michael Grisanti, Eric Hall, Raymond Hamilton, Russell Harrell, Brittany Harris (2), Isabella Hayes, Stephen Hayes, Alyssa Head, Nicholas Heasley (3), Shannon Helms, Matthew Hestwood, David Hewitt (2), Sarah Hinson, Samuel Hord, Charles Horne, Kayla Hough(2), Kathy Houston, Nicholas Howard, Eric Hudspeth (2), Alyssa Hunsaker, Audrey Hunt, Bobbi Hurst, Christy Iyoob, Trueman Jones, Casey Jordan (2), Elizabeth Kennedy (7), Allison Kerley, Shawn Kerley, Shawn Kersey (2), David Kilguss, David Kirchmer, Siobhan Klass, Deva Kothandapany (2), Robin Lamb, Jackson Langevoort (2), Amy Leirmoe, Chelsea Lindsey, Julio Lizarazo (2), Danielle Louis (4), Ryan Lowe, Vashti Lynch (2), Michael Macho (2), Mikhail Makarov, Timothy Marshburn, Courtenay Martinsen (2), Craig McAllister (2), Megan McCarley, Gabriel McGaha, Randall McKown (3), Casey Miller, Danielle Miller, Michael Miller (2), David Moore (2), Molly Moore, Victoria Moore, Rebecca Morelos, Eric Morrison (2), Thomas Muhammad (2), Brian Murphy (2), Jeremy Murphy, Kenneth Murray (2), Arthur Nolan, Rebecca Norris (2), Kevin Orr, Chance Osborne, Karl Ottesen (3), Robert Owens, Mark Peck, Albert Pendlay, Anne Pentland (3), Alexis Perkel (3), Amelia Pethel, Kenneth Phillips, Michael Pomeroy, Heber Portela Da Rosa, Ryan Powell, Jamal Pratt (2), Jason Queen, Marcus Ray (2), Lindsay Regruto (2), David Reynolds, Brandis Ridenhour, Mary Rimmer, Tabaitha Ritter (3), Jose Rivera, Charles Robinson, Toby Robinson, Bradley Rowland, Emil Ruiz (2), John Ryan, Michael Santeramo, Michael Schmidt, Addison Schroeder (3), Amanda Scoggin, Benjamin Shaw (3), Kyle Sheehan, Michael Sherriff, Jacob Shope (2), Aaron Shreffler, Don Shue, Ashley Smith, Brian Smith (4), Lindsay Smith (2), Robert Smith, Kathleen Spitzmiller (3), Ian Starkey (2), Gene Starnes, Christina Stauber (2), Matthew Stegall, Richard Steinbroner, Christopher Stephens, Joshua Stiller, Tory Stokes (2), John Stroup, Brian Thomas, David Toney, Alexsandra Torres, Gregory Truesdell, Steven Waddell (2), John Wagner, Nichole Washington, Rebecca Wearmouth (2), John Webster, John Wenham (2), Matthew West, William White, Tonya Whitesides, Travis Williams, Colby Willison, Alfred Wilson (2), Jonathan Wise, Joan Wisham, Pamela Wykle and Rebecca Zamagni-Mander.

SEPTEMBER 2014

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AUG COMPLIANCE TUE, AUG 2 1400 - 1800 WED, AUG 3 0800 - 1200 FRI, AUG 5 1200 - 1600 MON, AUG 8 0800 - 1200 THU, AUG 11 1400 - 1800 SAT, AUG 13 1600 - 2000

AUG INSERVICE TUE, AUG 2 1000 - 1400 WED, AUG 3 1200 - 1600 THU, AUG 4 1000 - 1400 THU, AUG 5 0800 - 1200 MON, AUG 8 1200 - 1600

1800 - 2200

REQUIRED ATTENDANCE Scott Bodien, Tabitha Byers, Brent Cail, MichaelCarter, Ed Clay, Hunter Cromwell, Janine Curlee, Jeffrey Davidson, Kyesha Dula, Jim Emerson, Michael George, Jacob Gooden, Matthew Hestwood, Cathy Jordan, Irina Kerusenko, Eric Koelbl, Jackson Langevoort, Shellye Ledbetter, Matthew Losh, Ron Martin, Casey Miller, Jacob Miller, Beth Pethel, Patrick Pfund, Jason Swick, Claudia Tetenbaum, Nayyar Toqeer, Rebecca Wearmouth and Sterlynn White.

PLEASE NOTE: If your Annual Performance Review was in July and you did not attend class, you must contact Amy Broughton to attend a August class.

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AUG INSERVICE, CON’T. WED, AUG 10 1200 - 1600

1800 - 2200 THU, AUG 11 1800 - 2200

INFORMATION UPDATES • Please register for your Corporate Compliance Training session through LMS. • The duration of the Medic Safety & Compliance Training sessions is up to 4 hours.

• Attendees will be paid for the total time spent in class.

• Each employee, with an Annual Performance Review within that same month, MUST attend one of the available Compliance Training Sessions.

• Compliance sessions are held next to the Medic Fitness Center.

For more information on Corporate Compliance Class or if you need directions, please contact Amy Broughton at amyb@medic911.com.

SUN

7

AUG 2016

MON

TUE

WED

THU

1

2 COMPLIANCE 1400 - 1800

3 COMPLIANCE 0800 - 1200

4 INSERVICE 1000 - 1400

INSERVICE 1000 - 1400

INSERVICE 1200 - 1600

9

10 INSERVICE 1200 - 1600 1800 - 2200

8 COMPLIANCE 0800 - 1200 INSERVICE 1200 - 1600 1800 - 2200

SAFETY MTG 1000 - 1200

FRI

SAT

5 COMPLIANCE 1200 - 1600

6

INSERVICE 0800 -1200 11 COMPLIANCE 1400 - 1800

12 ASSESSMENT CTR 0800 - 1700

INSERVICE 1800 - 2200

13 COMPLIANCE 1600 - 2000 SAFE TEEN 0700 - 1300

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15

16

17

18

19

20

21

22

23

24

25

26

27 SAFE TEEN 0700 - 1300

28

29

30

31

CONGRATULATIONS GRADUATES...

Lawrence Berdan Gabriella Catanzaro Anthony Ferrante Robert Hunter Alexander Jones Austin Joseph Ethan Kenney Michelle Marty Brian Norton Savannah Nunnery Oluwafemi Opelami Christopher Sowers SEPTEMBER 2014 Jeffrey Tumas

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FALL AHA CLASSES AT CPCC: The schedule is as follows: Saturday, September 10, 2016: Registration is open now and will close on August 19, 2016 at 5:00pm – enrollment is limited to 20 students.

EMT 7402- 48 - BLS – 09:00am – 1:00pm EMT 7207 – 03 - ACLS – 1:00pm – 4:00pm –See Special Instructions below EMT 7208-03 - PALS – 4:00pm – 8:00pm–See Special Instructions below Saturday, September 17, 2016: Registration is open now and will close on August 26, 2016 at 5:00pm – enrollment is limited to 20 students.

EMT 7402- 49- BLS – 09:00am – 1:00pm EMT 7207 – 04 - ACLS – 1:00pm – 4:00pm–See Special Instructions below EMT 7208-04 - PALS – 4:00pm – 8:00pm–See Special Instructions below Special Instructions: ACLS and PALS students are required to take the pre-course assessment in advance of the class. Students must bring the certificate of completion with them to the class, or scan it to Deb.Parrish@cpcc.edu in advance. Students without the certificate of completion will not be admitted to the class. Test information is located in the ACLS and PALS books; these books will be available for pickup in Elisabeth Mitchell’s office at Medic the three weeks leading up to the class.

Classes will be held at Central Campus in the Elizabeth Building, room 0100.

Registration: Registration will close 2 weeks prior to the offering. Register by phone at:

704-330-4223 Or For more information please visit the department website at: http://www.cpcc.edu/emstraining/copy_of_special-topics Or contact Deborah Parrish at the number below.

Deborah Parrish, EMT-P

EMS Education, Program Specialist / AHA TC Coordinator Central Piedmont Community College PO Box 35009 Charlotte, NC 28235 704-330-4128

CPCC is closed on Fridays beginning May 13, 2016 through July 15, 2016.

We value your feedback. How is our service at CPCC?

For more info, contact Trevor Taylor at trevort@medic911.com.