Dispatch 070215

JULY 2, 2015

#TBT, PATIENT REUNIONS & MUCH MORE!...

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@MecklenburgEMS

INGREDIENTS 3 12 -ounce cans amber or bock beer 1/3 cup kosher salt, plus more for sprinkling 1/3 cup granulated sugar 2 tablespoons hot sauce 4 bay leaves 6 pounds assorted skin-on, bone-in chicken pieces Juice of 2 large oranges 1/4 cup apple cider vinegar 1/2 small onion, finely chopped 4 cloves garlic, finely chopped 1/3 cup ketchup 1/3 cup packed dark brown sugar 1/3 cup honey 1 tablespoon Worcestershire sauce 1 tablespoon chili powder Vegetable oil, for the grill DIRECTIONS Brine the chicken: Combine 1 can of beer, the salt, granulated sugar, hot sauce and bay leaves in a very large bowl and whisk until the salt and sugar dissolve. Add the remaining 2 cans of beer, 4 cups water and the chicken. Cover and refrigerate overnight.

Make the barbecue sauce: Combine the orange juice, vinegar, onion, garlic, ketchup, brown sugar, honey, Worcestershire sauce and chili powder in a small saucepan. Bring to a boil, then reduce the heat to medium low and simmer, stirring occasionally, until slightly thickened, about 20 minutes. Let cool slightly, then puree in a blender until smooth. (The sauce can be made up to 1 day ahead; cover and refrigerate.)

Preheat a grill to medium low and brush the grates with vegetable oil. Remove the chicken from the brine and pat dry with paper towels. Lightly season the chicken with salt, then arrange on the grill, skin-side up. Cover and cook until marked, about 12 minutes per side. Continue cooking, flipping and basting the chicken with the barbecue sauce every 3 to 4 minutes (keep covered in between), until a thermometer inserted into the center of a breast registers 165 degrees F, about 15 more minutes. Transfer to a platter and let rest 5 minutes before serving.

For more info, visit foodnetwork.com

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medic911.com

As previously noted, the latest Performance Pay Tracking Period began on March1st. We are striving to meet the Patient Satisfaction goal of a ≥ 68% rating (experience as “Excellent”).

In order to create a comfortable margin of performance, while continuing to improve the patient experience, we would like to share some feedback from recent patient focus groups.

The two areas that patients value the most are: 1. Communication from the treating crew: “Explain treatment options and procedures” “Provide reassurance and compassionate communication with the patient” 2. Setting clear expectations: “Set transport length expectation” “Set a triage level expectation before arriving at the hospital”

SEPTEMBER 2014

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SEPTEMBER 2014

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JUL COMPLIANCE Thu, Jul 9 Sat, Jul 11 Wed, Jul 15 Mon, Jul 20 Wed, Jul 22

0800 - 1200 1600 - 2000 0800 - 1200 0800 - 1200 1200 - 1600

JUL IN-SERVICE Tue, Jul 21 Wed, Jul 22 Thu, Jul 23 Fri, Jul 24 Mon, Jul 27

Wed, Jul 29

Thu, Jul 30

1000 - 1400 1200 - 1600 1000 - 1400 0800 - 1200 1200 - 1600 1800 - 2200 1200 - 1600 1800 - 2200 1800 - 2200

PLEASE NOTE: If your Annual Performance Review was Tammy Anderson, Barry Bagwell, Angie Berrien, Robert in June and you did not attend the June class, you must Bivens, Angela Breeden-Alvarez, Veronica Brittain, Paul contact Amy Broughton to attend a July class.

Burns, Michael Campbell, Paul Cash, Danielle Cassevah, Treven Cherry, Curtis Cooper, Will Coston, Christopher INFORMATION UPDATES Craddock, Don Creason, Bryan Edwards, Nicholas • Please register for your Corporate Compliance Training session through LMS. Fiedler, David Gerig, Rogelio Gomez, Nicholas Heasley, Monroe Hicks, Sarah Hinson, Eddie Howard, Stacey • The duration of the Medic Safety & Compliance Training sessions is up to 4 hours.

Hughes, Siobhan Klass, Sarah Mali, Stephen McAbee, Craig McAllister, Erin Mitchell, Ken Murray, Asa Rhine- • Attendees will be paid for the total time spent in class. hart, Emil Ruiz, Amanda Scoggin, Jacob Shope, Todd • Each employee, with an Annual Performance ReSims, Jennifer Slagle, Kevin Staley, Richard Steinbroner, view within that same month, MUST attend one of Jonathan Studnek, Dominic Taylor, Jeffrey Thompson, the available Compliance Training Sessions.

Kiara Warren, Matthew West and Jeff Williams.

• Compliance sessions are held next to the Medic Fitness Center.

REQUIRED ATTENDANCE

For more information on Corporate Compliance Class or if you need directions, please contact Amy Broughton at amyb@medic911.com.

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SUN

MON

TUE

WED

THU

FRI

1

2

3

JUL 2015 SAT 4

ADMIN OFFICE CLOSED 5

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7

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9 COMPLIANCE 0800 - 1200

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11 COMPLIANCE 1600 - 2000

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15 COMPLIANCE 0800 - 1200

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20 COMPLIANCE 0800 - 1200

21 INSERVICE 1000 -1400

22 COMPLIANCE 1200 - 1600

23 INSERVICE 1000 - 1400

24 INSERVICE 0800 - 1200

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30 INSERVICE 1800 - 2200

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INSERVICE 1200 - 1600

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27 INSERVICE 1200 - 1600 1800 - 2200

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29 INSERVICE 1200 - 1600 1800 - 2200

PAUL WYLIE REUNION May 2015 Medic Staff Jose Rivera-Paramedic Danielle Louis –EMT Janine Curlee-EMD

SEPTEMBER 2014

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Start off Medic’s, new fiscal year with a chance to win a gift card. Return completed games to the PR Department (located near CMED) by Friday, July 10th. Feel free to slide it in the PR dropbox or under the door - if the PR Department is closed.

Include your name and Employee #. One game, per person.

NAME: _________________________________ EMPLOYEE #:__________________