Dispatch 060415

JUNE 4, 2015

FATHERS DAY IDEAS, EMS WEEK PHOTOS AND MUCH MORE!

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facebook.com/MeckEMS

@MecklenburgEMS

Here are some fun ideas to get dad out the house for Fathers Day...

Taste of Charlotte 06/05/15 to 06/07/15 Taste of Charlotte tasteofcharlotte.com Rock the Park 06/13/15 Carowinds Phone: 704-588-2600 carowinds.com Father’s Day Brunch 06/14/15 Raffaldini Vineyards & Winery Phone: 336-526-1078 raffaldini.com Doughnuts With Dad 06/20/15 The Billy Graham Library Phone: 704-401-3200 billygrahamlibrary.com Charlotte Knights vs Indianapolis Indians 06/21/15 BB&T Ballpark Phone: 704-274-8300 milb.com Diggin’ With Dad 06/21/15 Historic Rosedale Plantation Phone: 704-335-0325 historicrosedale.org Father’s Day/The Golf Club at Ballantyne 06/21/15 The Golf Club at Ballantyne Phone: 704-248-4383 theballantynehotel.com 2

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As previously noted, the latest Performance Pay Tracking Period began on March1st. We are striving to meet the Patient Satisfaction goal of a ≥ 68% rating (experience as “Excellent”).

In order to create a comfortable margin of performance, while continuing to improve the patient experience, we would like to share some feedback from recent patient focus groups.

The two areas that patients value the most are: 1. Communication from the treating crew: “Explain treatment options and procedures” “Provide reassurance and compassionate communication with the patient” 2. Setting clear expectations: “Set transport length expectation” “Set a triage level expectation before arriving at the hospital”

SEPTEMBER 2014

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SEPTEMBER 2014

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JUN COMPLIANCE We hope you had a great time at this year’s EMS Week!

EMS Week Gift or Raffle Prizes Did you get your EMS Week gift or raffle prize?... If not, feel free to drop by the PR Office. The PR Office is located near CMED. Can’t make it during PR Office hours?

Don’t worry... Let Lester or Tiffany know and they’ll be happy to setup a time/delivery for your gift.

Pick up your EMS Week Gift by Jun 26th.

For more info, contact Tiffany at tiffanya@medic911.com, 704943-6178 or Lester at lestero@medic911.com, 704-516-0650.

Sat, Jun 6 Thu, Jun 11 Wed, Jun 17 Fri, Jun 19 Mon, Jun 22 Wed, Jun 24

1600 - 2000 0800 - 1200 0800 - 1200 1200 - 1600 1300 - 1700 0800 - 1200

JUN IN-SERVICE Tue, Jun 16 Wed, Jun 17 Thu, Jun 18 Fri, Jun 19 Mon, Jun 22

Wed, Jun 24

1000 - 1400 1200 - 1600 1000 - 1400 0800 - 1200 1200 - 1600 1800 - 2200 1200 - 1600 1800 - 2200

PLEASE NOTE: If your Annual Performance Review was Dakota Anaya, Jason Barr, Eric Bitler, Scott Blair, Nina in May and you did not attend the May class, you must Bost, Cory Colvin, Dale Cordice, Waldy DeArmas, Mat- contact Amy Broughton to attend a June class. thew Deedrick, Michael Durham, Alan Elam, Robin F arrar, Kelly Flynn, Taylor Gibson, Noah Godbey, Robert INFORMATION UPDATES Graf, Charles Gunter, Eric Hall, Kayla Hough, Donald • Please register for your Corporate Compliance Training session through LMS. Howie, Angela Kaufman, Elizabeth Kennedy, Mark Kern, David Kirchmer, Victoria Layton, Malcolm Leirmoe, Jim • The duration of the Medic Safety & Compliance Training sessions is up to 4 hours.

Lockard, Karim Mahmoud, Zachary Marshburn, Recarla Massey, Milan Merges, Dan Nielson, Robert Parker, Ga- • Attendees will be paid for the total time spent in class. brielle Pegram, Anne Pentland, Justin Rowe, Robin Roy, • Each employee, with an Annual Performance ReBryan Rucker, Brian Shimberg, Christopher Somerset, view within that same month, MUST attend one of Crystal Strong, Jennifer Strout, Angela Tart, Andrew Tinthe available Compliance Training Sessions. son, Shane Walcott, Danielle Walcott, Jennifer White, John White, Scott Wilson, Rebecca Zamagni-Mander • Compliance sessions are held next to the Medic Fitness Center. and Chris Zornow

REQUIRED ATTENDANCE

For more information on Corporate Compliance Class or if you need directions, please contact Amy Broughton at amyb@medic911.com.

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SUN

JUN 2015

MON

TUE

WED

THU

FRI

SAT

1

2

3

4

5

6 COMPLIANCE 1600 - 2000

7

8

9

10

11 COMPLIANCE 0800 - 1200

12

13

14

15

16 IN-SERVICE 1000 - 1400

17 COMPLIANCE 0800 - 1200

18 IN-SERVICE 1000 - 1400

19 COMPLIANCE 1200 - 1600

20

IN-SERVICE 0800 - 1200

IN-SERVICE 1200 - 1600 21

22 COMPLIANCE 1300 - 1700

23

IN-SERVICE 1200 - 1600 1800 - 2200 28

29

24 COMPLIANCE 0800 - 1200

25 IN-SERVICE 1800 - 2200

26

27

IN-SERVICE 1200 - 1600 1800 - 2200 30

The final stretch of I-485 between Old Statesville Rd (NC 115) and Interstate 85 is scheduled to open Friday, June 5th.

Modifications in CAD and mobile mapping will be active upon verification of the opening.

EXITS Exit 23 Exit 26

Exit 28 Exit 30

NC 115 (Old Statesville Road) Prosperity Ridge Road / Prosperity Church Road / Benfield Road Mallard Creek Road I-85

Also on Friday, June 5, I-485 speed limit will be 70mph.

SEPTEMBER 2014

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