Dispatch 052115

JUNE TRAINING CALENDAR, TOP CALL AND MUCH MORE!

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Perfect for a patriotic party (or any outdoor celebration), these beautiful burgers are layered with everything that makes a mouthful of BBQ great. Try serving these loaded BBQ burgers at a Memorial Day celebration (even a 4th of July bash)...

Loaded BBQ Burgers Grill: 20 minutes; makes 8 servings 3 pounds 80 to 85% lean ground beef 2 teaspoons salt 1 teaspoon fresh ground black pepper 2 red sweet peppers, seeded and cut into thin strips 1 medium red onion, cut into thin wedges 1 tablespoon olive oil 1 1/2 teaspoon lemon pepper 8 slices cheddar cheese 12 slices bacon, crisp-cooked and cut in half 1 cup BBQ sauce 8 hamburger or sandwich rolls, split and toasted 1. In a bowl combine beef, salt, and pepper. Shape into 8 patties about 3/4 inch thick. Cover and refrigerate.

2. Place peppers and onions on large piece of foil.

Drizzle with oil and sprinkle with lemon pepper.

Bring up edges and fold to create a packet.

3. Heat grill to medium-high heat. Add packet to grill and cook for 8 minutes. Brush both sides of burgers with oil and add to grill. Turn packet. Grill for about 6 minutes. Turn burgers and packet and grill about 6 minutes.

4. Remove packet from grill. Top burgers with cheese and grill for about 1 minute until cheese is melted. Transfer burgers to bottom buns. Using tongs carefully open packet and top burgers with cooked onions and peppers. Top burgers with bacon and BBQ sauce. Add top buns.

For more info, visit ideas.evite.com

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medic911.com

As previously noted, the latest Performance Pay Tracking Period began on March1st. We are striving to meet the Patient Satisfaction goal of a ≥ 68% rating (experience as “Excellent”).

In order to create a comfortable margin of performance, while continuing to improve the patient experience, we would like to share some feedback from recent patient focus groups.

The two areas that patients value the most are: 1. Communication from the treating crew: “Explain treatment options and procedures” “Provide reassurance and compassionate communication with the patient” 2. Setting clear expectations: “Set transport length expectation” “Set a triage level expectation before arriving at the hospital”

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JUN COMPLIANCE Sat, Jun 6 Thu, Jun 11 Wed, Jun 17 Fri, Jun 19 Wed, Jun 24

1600 - 2000 0800 - 1200 0800 - 1200 1200 - 1600 0800 - 1200

JUN IN-SERVICE Tue, Jun 16 Wed, Jun 17 Thu, Jun 18 Fri, Jun 19 Mon, Jun 22

Wed, Jun 24

Thu, Jun 25

1000 - 1400 1200 - 1600 1000 - 1400 0800 - 1200 1200 - 1600 1800 - 2200 1200 - 1600 1800 - 2200 1800 - 2200

PLEASE NOTE: If your Annual Performance Review was Dakota Anaya, Jason Barr, Eric Bitler, Scott Blair, Nina in May and you did not attend the May class, you must Bost, Cory Colvin, Dale Cordice, Waldy DeArmas, Mat- contact Amy Broughton to attend a June class. thew Deedrick, Michael Durham, Alan Elam, Robin F arrar, Kelly Flynn, Taylor Gibson, Noah Godbey, Robert INFORMATION UPDATES Graf, Charles Gunter, Eric Hall, Kayla Hough, Donald • Please register for your Corporate Compliance Training session through LMS. Howie, Angela Kaufman, Elizabeth Kennedy, Mark Kern, David Kirchmer, Victoria Layton, Malcolm Leirmoe, Jim • The duration of the Medic Safety & Compliance Training sessions is up to 4 hours.

Lockard, Karim Mahmoud, Zachary Marshburn, Recarla Massey, Milan Merges, Dan Nielson, Robert Parker, Ga- • Attendees will be paid for the total time spent in class. brielle Pegram, Anne Pentland, Justin Rowe, Robin Roy, • Each employee, with an Annual Performance ReBryan Rucker, Brian Shimberg, Christopher Somerset, view within that same month, MUST attend one of Crystal Strong, Jennifer Strout, Angela Tart, Andrew Tinthe available Compliance Training Sessions. son, Shane Walcott, Danielle Walcott, Jennifer White, John White, Scott Wilson, Rebecca Zamagni-Mander • Compliance sessions are held next to the Medic Fitness Center. and Chris Zornow

REQUIRED ATTENDANCE

For more information on Corporate Compliance Class or if you need directions, please contact Amy Broughton at amyb@medic911.com.

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medic911.com

SUN

JUN 2015

MON

TUE

WED

THU

FRI

SAT

1

2

3

4

5

6 COMPLIANCE 1600 - 2000

7

8

9

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11 COMPLIANCE 0800 - 1200

12

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16 IN-SERVICE 1000 - 1400

17 COMPLIANCE 0800 - 1200

18 IN-SERVICE 1000 - 1400

19 COMPLIANCE 1200 - 1600

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IN-SERVICE 1200 - 1600 21

22 IN-SERVICE 1200 - 1600 1800 - 2200

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24 COMPLIANCE 0800 - 1200

IN-SERVICE 0800 - 1200 25 IN-SERVICE 1800 - 2200

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IN-SERVICE 1200 - 1600 1800 - 2200 28

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NAME DATE Macon Parker 1 Larry Billotto 1 Jenna Galanti 2 Shay Parks 4 Robert Graf 5 Jose Gonzalez 5 Stephen Robinette 6 Jeff Bailey 6 Andrew Blevins 6 Patricia Dowbiggin 7 Rebecca Hamilton 8 Sarah Mali 9 Victoria Hartsell 10 Patrick Pfund 11 Justin Rowe 11 Jason Marshall 11 Brandis Ridenhour 12

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NAME DATE Aaron Peppel 12 Addison Schroeder 12 Bryan Hancock 13 Stephen McAbee 13 Casey Jordan 14 Helen Reed 14 Zach Gilchrist 14 Nicolette Hodnett 15 Shane Anaya 15 David Thomas 16 Jim Lockard 17 Kathy Houston 18 Danny Cipriano 18 Chris Peet 19 Lester Bailey 21 Josh Baun 23 John Fisher 24

NAME DATE Tory Stokes 25 Pamela Wykle 25 Sam Jones 25 Jonathan Konecny 25 Bob Francis 25 Nina Bost 26 Melody Morrison 26 Jack Davis 26 Misty Swaringen 27 Leigh Scoggin 27 Shawn Kerley 27 Cheryl Eudy 29 Brandy Pender 29 Mary Shockley 29 Tim Brake 30

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Maxwell Adams (2), Lester Bailey, Jason Barr, Thomas Basile, Elijah Baumgarten, Joshua Baun, Kristi Beaver, Andrew Berger (2), Lukas Biebinger, Kyle Bielan, Eric Bitler (2), Jay Black (2), Johnathon Bobbitt, Thomas Brake, Angela Breeden-Alvarez, Nickolas Bringolf (2), Veronica Brittain (4), James Cail (2), Ronisha Carr (3), Anne Carter (2), Paul Cash (3), Danielle Cassevah (2), Treven Cherry (2), Todd Childers, Stephen Church, Esequiel Cipriano, Edward Clay (4), Heather Clay (2), Cory Colvin, Dale Cordice, Christopher Craddock, Ashley Cummings, Janine Curlee, Katherine Currin (2), Jai-An Davidson (4), James Davis, Veronica Davis (4), Waldy DeArmas, Matthew Deedrick (2), Brian DeSantis (2), Bhavna Dhillon, Gabriel Donaldson, Patricia Dowbiggin, Mariann Earwood-Hackert, Alan Elam, James Emerson (2), Donald Eslick (3), John Fisher, Kelly Flynn, Elijah Gamble, Robin Geck, Daniel Geis, David Gerig, Michael Gilmore (2), Jeffrey Glenn (2), Rogelio Gomez (2), Jose Gonzalez (3), Mali Green (2), Michael Grisanti, Daniel Hagemeyer, Eric Hall, Bryan Hancock, Jason Harbert (2), Benjamin Harris (3), Rebekah Hart-O’Sullivan (2), Joshimine Hawkins (5), Hayes Nicholas Heasley, Matthew Hestwood, David Hewitt, Kendall Hicks (2), James Hoffman (2), Samuel Hord (2), Eddie Howard (2), Eric Hudspeth, John Hunt (4), Brendan Hutson, Andrew Innerfield, Christy Iyoob, Jason Jeffares (3), Tiffany Johnson (2), Trueman Jones (2), Angela Kaufman (2), Jared Kelly (2), Allison Kerley (2), Shawn Kerley, Scott King (2), Lisa LaBelle, Robin Lamb, Erin Lee, Malcolm Leirmoe (2), Matthew Lewis, Julio Lizarazo, Matthew Losh, Danielle Louis, Jacob Lowe (6), Ryan Lowe, Vashti Lynch, Karim Mahmoud, Jimmy Manning, Jason Marshall, Timothy Marshburn, Courtenay Martinsen (2), Stephen McAuley, Anna McCarley, Masayo McCormick, Brian Miller (2), Justin Minton (2), Erin Mitchell (2), Tyler Mohr, Corey Montgomery (3), Michael Moore, Brian Murphy (2), Edmund Naumann, Thomas Neugebauer, Daniel Nielson, Rebecca Norris (2), Tyler North, Dawn Parker (7), Robert Parker (2), Antonio Pattillo, Mark Peck (3), Brandy Pender, Albert Pendlay (2), Anne Pentland, Aaron Peppel, Amelia Pethel, David Phillips, Christopher Pinto, Heber Portela Da Rosa (3), Jamal Pratt (2), William Ramsey, Lindsay Regruto, Kenneth Richardson, Jose Rivera, Stephen Robinette, Amanda Rothbauer, Robin Roy, Jeremiah Ryle, Johnny Sampson, Michael Santeramo, Michael Schmidt, Ryan Schott, Karen Sherard, Michael Sherriff (3), Thomas Slack, Jennifer Slagle (2), Andrew Smith, Ashley Smith (2), Brian Smith (2), Heather Smith, Lindsay Smith, Kevin Staley, Ian Starkey (3), Gene Starnes, Matthew Stegall, Christopher Stephen), Crystal Strong, Jennifer Stout (3), Angela Tart, Carol Toms, Gregory Truesdell, Douglas Valot, Kiara Warren, Veronica Westover, Jonathan Wilford, Jeffrey Williams, Michelle Wise, Joan Wisham, Jesse Wolfram, Wilson Woods, Andrew Wooten, Pamela Wykle and Rebecca Zamagni-Mander.

Sesame Street Live: Make a New Friend 05/22/15 Bojangles Coliseum Phone: 800-745-3000 | 704-372-3600 bojanglescoliseum.com Bars & Bites South End Food Tour 05/22/15 Historic South End Charlotte,NC 28203 Phone: 980-258-9992 info@feastfoodtours.com Mint Hill Madness Festival 05/22-2515 Mint Hill Veteran Memorial Park minthillmadnessfestival.org

Local Flavors of NoDa Food Tour 05/23/15 Phone: 980-258-9992 info@feastfoodtours.com Zipline and Dine 04/24/15 to 05/29/15 U.S. National Whitewater Center Phone: 704-391-3900 http://usnwc.org/calendar/ Music in the Vineyard Memorial Day Celebration 05/25/15 Phone: 336-526-1078 info@raffaldini.com