Dispatch 051216

MAY 12, 2016

medic911.com

facebook.com/MeckEMS

@MecklenburgEMS

SUMMER CHICKEN INGREDIENTS 1 Pound of Chicken Breast 2 Tablespoons of Olive Oil ¼ Cup of Balsamic Vinegar 1 Handful of Basil ( fresh) ½ Cup of Sliced Strawberries ¼ Cup of Pine Nuts 1 Pint of Grape Tomatoes - sliced INSTRUCTIONS Preheat oven to 350 - lay pine nuts onto a cookie sheet and toast for 5 minutes.

While pine nuts are cooking - heat oil in pan and add chicken - sear chicken both sides over medium/ high heat. Lower heat to medium. Cook chicken for 10 minutes.

Add tomatoes, balsamic vinegar, pine nuts basil and strawberries.

Cook for a couple more minutes - till chicken is fully cooked.

For more info and photo credit, visit budgetsavvydiva.com

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medic911.com

As previously noted, the latest Performance Pay Tracking Period began on March 1st.

We are striving to meet the Patient Satisfaction goal of a ≥ 65% rating (experience as “Excellent”).

In order to create a comfortable margin of performance, while continuing to improve the patient experience, we would like to share some feedback from recent patient focus groups.

The two areas that patients value the most are: 1. Communication from the treating crew:

“Explain treatment options and procedures”

“Provide reassurance and compassionate communication with the patient”

SEPTEMBER 2014

2. Setting clear expectations:

“Set transport length expectation”

“Set a triage level expectation before arriving at the hospital”

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medic911.com

NEW HEADQUARTERS MEDIC officially broke ground on its new 220,000 sq. ft. headquarters and operations center on April 19th. The new facility is located on Wilkinson Blvd.

As a part of the Bringing Mecklenburg County to You initiative, MEDIC’s new home is a part of the County’s plan to provide services for customers at convenient locations and better work environments for employees.

From streaming live on Facebook • Gary Moore to local new coverage, MEDIC’s • Bob Francis new home was the talk of the • James Camarena town!

Please note: If we missed a MEDTo learn more, visit IC employee, please know this buildmedic.com was not mal intent. It was just good ol’ fashion human error. A SEPTEMBER 2014 • Joe Penner few folks viewed these photos • Antonio Pattillo and provided names. Thank you!

• Tim Mashburn • Patrick Cane • Eric Bitler

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MAY COMPLIANCE Sat, May 14 1600 - 2000

MAY INSERVICE COMPLETED FOR MAY

REQUIRED ATTENDANCE

Jose Aguilar-Castillo, Dan Baltimore, Lukas Biebinger, Amy Broughton, David Brown, Ty Brown, Bob Francis, Dena Gaston, John Gibson, Mike Gilmore, Jeff Glenn, Jose Gonzalez, Daniel Hagemeyer, Bryan Hancock, Charles Horne, Audrey Hunt, David Kennerly, Ray Kirby, Jeffrey Lineberger, Tim Marshburn, Randy McKown, Shelly Miller, Todd Moore, Arthur Nolan, Rebecca Norris, Timothy O’Connell, Don Overcash, Christy Parker, Tony Pattillo, David Phillips, Beth Rimmer, Johnny Sampson, Don Shue, Deanna Vandeventer, Charles Voglewede, Veronica Westover and Tom Wright.

PLEASE NOTE: If your Annual Performance Review was in April and you did not attend class, you must contact Amy Broughton to attend a May class.

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medic911.com

INFORMATION UPDATES

• Please register for your Corporate Compliance

Training session through LMS. • The duration of the Medic Safety & Compliance Training sessions is up to 4 hours.

• Attendees will be paid for the total time spent in class.

• Each employee, with an Annual Performance Review within that same month, MUST attend one of the available Compliance Training Sessions.

• Compliance sessions are held next to the Medic Fitness Center.

For more information on Corporate Compliance Class or if you need directions, please contact Amy Broughton at amyb@medic911.com.

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Don’t forget to take advantage of MEDIC Employee Discounts!...

Located in the extranet (click on Employee Discounts on the blue navigation bar), MEDIC employees can get discounts to Carowinds, Great Wolf Lodge, Wet And Wild Water Park and a large variety of restaurants to enjoy.

If you click on a link on the Discount page and find it isn’t working properly, know of a business offering MEDIC employees a discount OR if a business no longer honors a discount listed on the page, please contact Lester at lestero@medic911.com immediately.

For more information, please contact Lester at lestero@medic911.com.

SEPTEMBER 2014

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RAFFLE Enter to win prizes at all EMS Week events.

One ticket, per person, per event.

EMS WEEK GIFTS All employees can pick up their EMS Week gift in the Bay One gift, per person.