Dispatch 041416

APRIL 14, 2016

Photo: Christy Parker, Josh Parker and Lester Oliva

medic911.com

facebook.com/MeckEMS

@MecklenburgEMS

WALKING 30 MINUTES A DAY, FIVE DAYS A WEEK CAN IMPROVE OVERALL HEALTH AND PREVENTS DISEASE.

Every Body Walk! is an award-winning campaign aimed at getting Americans up and moving.

The Charlotte Chamber’s Healthy Charlotte Council is partnering with Every Body Walk! to get our community moving towards being a healthier city.

Walking Wednesdays encourages participants to walk 30 minutes* or more every Wednesday beginning April 6, which is National Walking Day, through the end of June. *30 minutes may be broken down into three 10-minute intervals.

GET STARTED TODAY! STEP 1 | CREATE A GROUP Organize a group in your workplace, school or community to participate in Walking Wednesdays.

STEP 2 | REGISTER Register your group by emailing healthycharlotte@charlottechamber.com.

STEP 3 | SHARE YOUR ACTIVITY Report your group’s activity (number of participants and number of minutes, miles or steps walked) on the participant log, and email your weekly update along with any photos or videos.

CHECK OUT THE CHARLOTTE CHAMBER’S MEMBER-TO-MEMBER CALENDAR FOR A LIST OF ORGANIZED WALKS IN YOUR AREA. charlottechamber.com/membercalendar

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healthycharlotte@charlottechamber.com @cltchamber | #HealthyCLT

charlottechamber.com/LinkedIn charlottechamber.com/Facebook

As previously noted, the latest Performance Pay Tracking Period began on March 1st.

We are striving to meet the Patient Satisfaction goal of a ≥ 65% rating (experience as “Excellent”).

In order to create a comfortable margin of performance, while continuing to improve the patient experience, we would like to share some feedback from recent patient focus groups.

The two areas that patients value the most are: 1. Communication from the treating crew:

“Explain treatment options and procedures”

“Provide reassurance and compassionate communication with the patient”

SEPTEMBER 2014

2. Setting clear expectations:

“Set transport length expectation”

“Set a triage level expectation before arriving at the hospital”

medic911.com

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A friendly reminder from our friends in fleet...

PLEASE enter the correct mileage while at the fuel pump. This incorrect information affects several things, including: • Maintenance schedule • Fuel calculation mileage • Total miles driven by the fleet Fleet’s information is only as good as the information MEDIC employees put in the system. So your assistance with this matter is critically important and we thank you in advance for your support with this important matter.

For more information, please contact Gary Moore at garym@medic911.com.

SCHOOLHOUSE ROCK LIVE! 04/08/16 - 04/24/16 12:00am to 12:00am weekly on Sunday, Friday, Saturday ImaginOn: The Joe & Joan Martin Center Phone: 704-973-2828 imaginon.org STAND UP, SPEAK OUT, END DOMESTIC VIOLENCE 04/22/16 Marshall Park Charlotte, NC 28204 704-391-7010 SPRING FEST 04/22/16 7:00pm - 10:00pm Bechtler Museum of Modern Art 704-353-9200 bechtler.org COOKING CLASS: PIZZA, PIZZA 04/23/16 10:00am - 12:00pm Harper’s Restaurant 704-541-5255 harpersgroup.com

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WILD EARTH 04/23/16 Schiele Museum of Natural History 704-866-6900 schielemuseum.org CREOLE JAZZ BRUNCH 04/23/16 11:00pm Wells Fargo Atrium 704-372-1000 blumenthalarts.org CPCC PRESENTS THE 14TH ANNIVERSARY OF DANCES OF INDIA 04/23/16 4:00pm Dale F. Halton Theater at Central Piedmont Community College 704-330-6534 cpccfacilities.com LINCOLNTON FOOD & WINEFEST 04/23/16 11:00am - 5:00pm Downtown Lincolnton 704-732-1511 lincolntonfoodwinefest.com More info, feel free to visit their website, charlottesgotalot.com

HIDDEN VALLEY ELEMENTARY

Christy Parker Josh Parker Lester Oliva

SEPTEMBER 2014

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APRIL COMPLIANCE Sat, Apr 16 1600 - 2000

REQUIRED ATTENDANCE

APRIL INSERVICE April Sessions Completed.

Jeremiah Allen, Josiah Balbuena, Kristi Beaver, Terran Berry, Allison Brinzey, James Camarena, Ryan Clark, Heather Clay, Harley Conrad, Caleb Crum, Laura Dellinger, Gabriel Donaldson, Ute Dorflinger, Patricia Dowbiggin, Ruben Echeverry, Dusty Edwards, Jacob Ellison, Matthew Godec, Rebecca Hamilton, Mark Hayes, Heidi Heimer, Shannon Helms, David Hewitt, Yvette Hilgers-McKary, Robin Houser, Eric Hudspeth, Matt Johnson, Calvin LaVictoire, Vashti Lynch, Jim Manning, Mike Moore, Edmund Naumann, Lester Oliva, Sam Pendlay, Susan Pollich, Robert Ramsey, Alex Raymer, Amanda Rothbauer, Bradley Rowland, Ryan Schott, Addison Schroeder, Derek Scott, Ashley Smith, Robert Smith, Misty Breeden, Heather Teague, David Toney, Maureen Townes, John Wagner, John Wenham, Jessica West, Tonya Whitesides, Andy Williams, Teresa Womble, Andrew Wooten and William Yokeley

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PLEASE NOTE: If your Annual Performance Review was in March and you did not attend class, you must contact Amy Broughton to attend a April class.

INFORMATION UPDATES

• Please register for your Corporate Compliance Training session through LMS. • The duration of the Medic Safety & Compliance Training sessions is up to 4 hours.

• Attendees will be paid for the total time spent in class.

• Each employee, with an Annual Performance Review within that same month, MUST attend one of the available Compliance Training Sessions.

• Compliance sessions are held next to the Medic Fitness Center.

For more information on Corporate Compliance Class or if you need directions, please contact Amy Broughton at amyb@medic911. com.

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Chance Osborne 1 Thomas Slack 1 Ryan Schott 1 Crystal Strong 2 Robin Geck 2 Angela B. Alvarez 2 James Wilkinson 2 Veronica Davis 3 Heather Smith 3 Bhavna Dhillon 3 Cynthia Jefferson 5 Masayo McCormick 6 William Yokeley Jr. 7 Jeffrey Glenn 8 Michael Rider 9 Ronisha Carr 10 Scott Bodien 11 Lee Brown 12 Wilson Woods 13 Ken Richardson 13 Dennis Kirby 14

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Robin Roy 15 Benjamin Shaw 15 Bradley Rowland 15 Michael Conklin 17 Lakisha Lee 17 Shannon Helms 21 John MacIntosh 21 Robert Hanna 24 Nicholas Howard 24 Chad Kennedy 25 Daniel Boyer 25 Christopher Williams 25 Kyle Bielan 27 Daniel Geis 28 Dominic Taylor 28 2014 BrianSEPTEMBER Murphy

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For every family member who died... WE WALK! For every MEDIC employee who survived... WE WALK! For every cancer patient’s last transport... WE WALK!

SATURDAY, MAY 14 1700 - 0000 FIRST WARD PARK 301 E 7th St, Charlotte, NC 28202

TO REGISTER / DONATE To be a part of the MEDIC Relay for Life (RFL) team, please click here or visit http://bit.ly/1TeD2SH

Raise $50: Get a Medic Tee Raise $100: Get a RFL Tee For more information, please contact Lester Oliva at lestero@medic911.com or any PR member.

LIVE MUSIC n GAMES n FOOD TRUCKS n VENDORS n CHILDREN’S AREA n LIVE MUSIC n GAMES n FOOD TRUCKS n VENDORS n CHILDREN’S AR