Dispatch 021816

FEBRUARY 18, 2016

medic.com

facebook.com/MeckEMS

@MecklenburgEMS

The Rotary Club of Charlotte Public Safety Scholarship Fund The Rotary Club of Charlotte Public Safety Scholarship Fund Deadline Date: 03/14/2016 Deadline Date: 03/14/2016 DESCRIPTION DESCRIPTION The purpose of the Rotary Club of Charlotte Public Safety Scholarship Fund is to provide scholarships to The purpose of the Rotary Club of Charlotte Public Safety Scholarship Fund is to provide scholarships to underundergraduate students who are children of Charlotte area public safety personnel, including MEDIC. graduate students who are children of Charlotte area public safety personnel, including MEDIC. Scholarships are $1,500 each.

Scholarships are $1,500 each.

ELIGIBILITY REQUIREMENTS ELIGIBILITY REQUIREMENTS • Applicants must have a 2.5 Minimum GPA (on a 4.0 scale) • Applicants must have a 2.5 Minimum GPA (on a 4.0 scale) • Applicants must be a high school senior intending to enter a two or four-year degree program • Applicants must be a high school senior intending to enter a two or four-year degree program • Applicants must be children of full-time Charlotte area public safety personnel • Applicants must be children of full-time Charlotte area public safety personnel HOW TO APPLY HOW TO APPLY 1. Visit https://fftcscholarships.communityforce.com/Funds/Search.aspx 1. Visit https://fftcscholarships.communityforce.com/Funds/Search.aspx 2. Type in public safety in the “Find Scholarship by Keyword” box 2. Type in public safety in the “Find Scholarship by Keyword” box 3. Click on The Rotary Club of Charlotte Public Safety Scholarship Fund 3. Click on The Rotary Club of Charlotte Public Safety Scholarship Fund 4. Apply 4. Apply ASSISTANCE ASSISTANCE The PR team would be happy to assist you with the application process.

The PR team would be happy to assist you with the application process. Please contact Tiffany, Lester or Jenna.

Please contact Tiffany, Lester or Jenna.

CONTACT INFORMATION CONTACT INFORMATION For questions about this application, please contact Qiana Austin at 704.973.4535 or qaustin@fftc.org.

For questions about this application, please contact Qiana Austin at 704.973.4535 or qaustin@fftc.org.

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medic911.com

As previously noted, the latest Performance Pay Tracking Period began on November 1st. We are striving to meet the Patient Satisfaction goal of a ≥ 65% rating (experience as “Excellent”).

In order to create a comfortable margin of performance, while continuing to improve the patient experience, we would like to share some feedback from recent patient focus groups.

The two areas that patients value the most are: 1. Communication from the treating crew: “Explain treatment options and procedures” “Provide reassurance and compassionate communication with the patient” 2. Setting clear expectations: “Set transport length expectation” “Set a triage level expectation before arriving at the hospital”

SEPTEMBER 2014

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Public Safety Application Night is back!

This season’s game is set for Tuesday, March 8th against the Ottawa Senators. Seats are discounted in appreciation for Fire, Police & EMS. It’s the community’s way of saying thanks for the great job MEDIC does for the public.

To pick, purchase and print your seats, visit www.carolinahurricanes.com/PublicSafety. Please use the promo code: PUBLICSAFETY For more information, please contact Lester Oliva at lestero@medic911.com

CMPD’S, COMMUNITY CORNER EVENT

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medic911.com

VitaMin Vital health information in a minute RIGHT TIME, RIGHT PLACE

Where to go when you need quick care Sprained ankle over the weekend? Fever late at night? If it’s not an emergency, take a moment to review your options. Choosing the right place for your care can help you get the level of medical care you need. Plus, it can save you time and money.

Get to know your options Check your health plan to compare the costs of different types of visits and locations included in your plan’s network. Find out the office hours for urgent care and walk-in clinics. Now you’re prepared to make a smart choice the next time you need care.

ER Open 24/7 If a situation seems life threatening, call 911 or go to the nearest ER. Trust your instincts when choosing if you or a loved one needs immediate medical care.

Some symptoms that generally signal an emergency:

› › › › › › › › ›

Sudden numbness, weakness Uncontrolled bleeding Seizure or loss of consciousness Chest pain or shortness of breath Head injury/major trauma

Examples of conditions treated:

› › › ›

Minor cuts, sprains, burns and rashes Fever and flu symptoms Vomiting, diarrhea and stomach pain Urinary tract infections

Doctor’s office Regular clinic hours Your doctor’s office is the best place to go for routine or preventive care. For chronic health problems, such as low back pain or headaches, see your doctor so he or she can manage your care and/or direct you to a specialist for further treatment.

Examples of health care services offered:

› › ›

General health issues Preventive care, , vaccines and screenings Referrals to specialty care

Poisoning or suspected overdose

Convenience care clinic Typically open extended hours (nights and weekends) Convenience care clinics are located in retail stores and pharmacies. No appointments necessary.

Severe allergic reactions

Examples of conditions treated:

Blurry vision or loss of vision Severe cuts or burns

Urgent care center Typically open extended hours (nights and weekends) For a minor mishap that requires medical care but isn’t life threatening, consider visiting an urgent care clinic.

› › ›

Common cold/flu, sore throat or earache Rashes or skin conditions Vaccines

This is intended to be general health information and not medical advice or services. You should consult your doctor for medical advice or services, including seeking advice prior to undertaking a new diet or exercise program.

SEPTEMBER 2014 All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Connecticut General Life Insurance Company, Cigna Health Management, Inc., Cigna Behavioral Health, Inc., vielife Limited, and HMO or service company subsidiaries of Cigna Health Corporation and Cigna Dental Health, Inc. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc. All models are used for illustrative purposes only.

885744 02/16 © 2016 Cigna. Some content provided under license.

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MARCH COMPLIANCE

MARCH INSERVICE

MARCH INSERVICE, CONT’

Tue, Mar 1 Wed, Mar 2 Fri, Mar 4 Mon, Mar 7 Thu, Mar 10 Sat, Mar 12

Tue, Mar 1 Wed, Mar 2 Thu, Mar 3 Fri, Mar 4 Mon, Mar 7

Wed, Mar 9 1200 - 1600

1800 - 2200 Thu, Mar 10 1800 - 2200

1400 - 1800 0800 - 1200 1200 - 1600 0800 - 1200 1400 - 1800 1600 - 2000

1000 - 1400 1200 - 1600 1000 - 1400 0800 - 1200 1200 - 1600 1800 - 2200

REQUIRED ATTENDANCE

INFORMATION UPDATES

Stephanie Benson, Ronisha Carr, Carrie Cole, Michael Conklin, Yolanda Edmonds, Miguel Flechas, Joseph Gilchrist, Vonita Ham, Rebekah Hart-O’Sullivan, John Hunt, Chad Kennedy, Robbie Lamb, Shari Lambeth, Bobbi Lindsey, Nicholas Lommerse, Anna McCarley, Masayo McCormick, Hunter Mitchell, Elisabeth Mitchell, Tyler Mohr, Kara Murray, Tyler North, Macon Parker, Ethan Parker, Christopher Peet, GaryRichardson, John Ryan, Thomas Slack, Lindsay Smith, Greg Truesdell, Troy White and Bill Woods

• Please register for your Corporate Compliance Training session through LMS. • The duration of the Medic Safety & Compliance Training sessions is up to 4 hours.

• Attendees will be paid for the total time spent in class.

• Each employee, with an Annual Performance Review within that same month, MUST attend one of the available Compliance Training Sessions.

• Compliance sessions are held next to the Medic Fitness Center.

PLEASE NOTE: If your Annual Performance Review was in January and you did not attend class, you must contact Amy Broughton to attend a February class.

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medic911.com

For more information on Corporate Compliance Class or if you need directions, please contact Amy Broughton at amyb@medic911.com.

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MON

7 INSERVICE 1200 - 1600 1800 - 2200

TUE

WED

THU

1 INSERVICE 1000 - 1400

2 INSERVICE 1200 - 1600

3 INSERVICE 1000 - 1400

COMPLIANCE 1400 - 1800

COMPLIANCE 0800 - 1200

8

9 INSERVICE 1200 - 1600 1800 - 2200

COMPLIANCE 0800 - 1200 13

14 ASSESSMENT CTR 0800 - 1700

SAFETY COMM 1000 - 1200 15

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FRI

SAT

4 INSERVICE 0800 - 1200

5 TEEN CVOC 0745 - 1745

COMPLIANCE 1200 - 1600 10 INSERVICE 1800 - 2200

11

12 COMPLIANCE 1600 - 2000

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19

COMPLIANCE 1400 - 1800 17

MEDPAT 0900 - 1400

ST. PATRICK’S DAY

SUN

MAR 2016

ASSESSMENT CTR 0800 - 1700 (TENTATIVE)

MEDPAT 0900 - 1400 (TENTATIVE)

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Date Busines s in Bold: s are enc hour employe e ourage s the Ov d to park in erflow L ot.

29 30

23

24

25

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FEB 22 - MAR 18 WHO TO NOMINATE Nominating someone is simple: tell us about a Medic employee who actively works in his/her community AND promotes positive change (and attitude) within the Medic family.

HOW TO NOMINATE 1. Login to Medic’s, Extranet.

2. Click “Incentives and Recognition”.

3. Click “Employee Recognition”.

4. Fill out and submit the Burnette - Nobles form.

SEPTEMBER 2014 NEED MORE INFO? Contact Tiffany Archibald, 704-943-6178 or tiffanya@ medic911.com or Lester Oliva, 704-943-6023 or medic911.com 7 lestero@medic911.com

Purchase tickets online (Medic employees only): Click here and type in “MEDIC�; or visit: https://oss.ticketmaster. com/aps/checkers/EN/link/promotion/home/52ed2651ca9ab93d755b977f4368475fec26e721