JANUARY 12, 2017
facebook.com/MeckEMS @MecklenburgEMS mecklenburg-ems-agency
PERIOD 2 (11/01/16 - 02/28/17) RESULTS THRU’ 01/06/17
EST. PAYOUT : $700 FINANCIAL STANDING VS. BUDGET (GOAL: > 0.25%)
QUALIFYING CRITERIA Budget, Patient Satisfaction and Total Task Time goals must be met to turn on Performance Pay. If one of these three goals is not met, Performance Pay will not be paid.
ON TARGET
PATIENT SATISFACTION RATED AS “EXCELLENT” 66%
(GOAL: > 50%; LOW: > 60%; MID: > 60-65%; HI: > 65%)
TOTAL TASK TIME
69:40
(GOAL: < 70:00; LOW: < 69:00-70:00; MID: < 68:01-68:59; HI: < 68:00)
$0
$150 $300
$0
$150 $300
AGENCY DRIVER SAFETY SCORING AVERAGE (GOAL: > 8%) 9*
PERFORMANCE CRITERIA ($100 EA.)
CMED MPDS HIGH COMPLIANCE (GOAL: > 70%) 77%
RESPONSE TIMES (GOAL: P1, P2: > 90%; P3: > 85%)
P1: 98.23%/P2: 97.99% P3: 95.28%
P1 TRAUMA SCENE TIMES (GOAL: < 10:00) 7:03** *Agency Driver Safety as of 11/7/16 **P1 Trauma as of 12/23/16
The latest Performance Pay Tracking Period began on Nov. 1. We are striving to meet the Patient Satisfaction goal of a ≥ 50% rating (experience as “Excellent”). In order to create a comfortable margin of performance, while continuing to improve the patient experience, we would like to share some feedback from recent patient focus groups. The two areas that patients value the most are: 1. Communication from the treating crew: “Explain treatment options and procedures” “Provide reassurance and compassionate communication with the patient” 2. Setting clear expectations: “Set transport length expectation” “Set a triage level expectation before arriving at the hospital”
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medic911.com
For the latest photos and videos, visit buildmedic.com SEPTEMBER 2014
medic911.com
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Alex Raymer Sarah Senn Larry Billotto Jeff Davidson Will Coston
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medic911.com
Scott Bodien David Kirchmer Teresa Womble Ute Dorfinger Lester Oliva
Sharon Talbert
ure ld fut o o r a st -ye This 2 elong EMT b t Bodien Scot
SEPTEMBER 2014
medic911.com
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REQUIRED ATTENDANCE Jacob Atkinson, Mian Baker, Elijah Baumgarten, Casey Brennan, Mariann Earwood, Theodore Elias, Donald Eslick, Brendan Ferguson, Bailey Goodyear, Rheba Graham-James, Ethan Harrison, Alyssa Head, Trueman Jones, Shawn Kersey, Ryan Lowe, Mary Malinowski, Michael Malone, Christopher McNally, Rebecca Morelos, Christopher Noll, Karl Ottesen, Aaron Peppel, Kenny Phillips, Howard Pittman, Michael Pomeroy, Tom Porcelli, William Ramsey, Teresa Rankin, Lindsay Regruto, Adamo Riascos, Tabitha Ritter, Bryan Runyan, Mary Shockley, Chris Simmons, Jamie Stanford, John Stroup, Kevin Treat, Steven Waddell and John Webster. PLEASE NOTE: If your Annual Performance Review was in December and you did not attend class, you must contact Amy Broughton to attend a January class.
JANUARY 2017
INFORMATION UPDATES • Please register for your Corporate Compliance Training session through LMS. • The duration of the Medic Safety & Compliance Training sessions is up to 4 hours. • Attendees will be paid for the total time spent in class. • Each employee, with an Annual Performance Review within that same month, MUST attend one of the available Compliance Training Sessions. • Compliance sessions are held next to the Medic Fitness Center. For more information on Corporate Compliance Class or if you need directions, please contact Amy Broughton at amyb@medic911.com.
JAN INSERVICE THU, JAN. 12
1800 - 2200
JAN COMPLIANCE SAT, JAN. 14 1600 - 1800
SAFETY COMMITTEE SAFE TEEN SAT, JAN. 14
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medic911.com
0700 - 1300
THE ROTARY CLUB OF CHARLOTTE PUBLIC SAFETY SCHOLARSHIP FUND Deadline Date: 03/3/2017
DESCRIPTION The purpose of the Rotary Club of Charlotte Public Safety Scholarship Fund is to provide scholarships to undergraduate students who are children of Charlotte area public safety personnel, including MEDIC. Scholarships are $1,500 each. ELIGIBILITY REQUIREMENTS • Applicants must have a 2.5 Minimum GPA (on a 4.0 scale) • Applicants must be a high school senior intending to enter a two or four-year degree program • Applicants must be children of full-time Charlotte area public safety personnel HOW TO APPLY 1. Visit https://fftcscholarships.communityforce.com/Funds/Search.aspx 2. Type in public safety in the “Find Scholarship by Keyword” box 3. Click on The Rotary Club of Charlotte Public Safety Scholarship Fund 4. Apply ASSISTANCE 2014TifThe PR team would be happy to assist you with the application process.SEPTEMBER Please contact fany, Lester or Greg. CONTACT INFORMATION For more information, please contact Qiana Austin at 704.973.4535 or qaustin@fftc.org medic911.com
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For more info and foodtruck schedule, login to the extranet, click on Extranet Home/Foodtruck Lunch Break. Questions? Please contact PR: Tiffany, tiffanya@medic911.com; Lester, lestero@medic911.com; Greg, gregoryg@medic911.com