In Security Magazine February 2023

IN SECURITY THE MAGAZINE WITH THE INSIDE STORY ON SECURITY ISSUE 61 FEBRUARY 2023

REFINING ACCESS MODERNISING ACCESS CONTROL DOESN’T HAVE TO BE DIFFICULT 8 INDUSTRY NEWS Latest developments in the industry

22 AIRPORT SECURITY

26 AI AT THE EDGE

30 DEFINING THE FUTURE

Faster, smarter, safer

Doing the right thing with AI

Business case for integrated solutions

IN SECURITY | February 2023 | 1

More Than Access Control Flexible security for a changing world Maxxess eFusion software opens up limitless possibilities, taking you beyond feature-rich, enterprise-level access control to give you all the benefits of a total security and safety management platform – without the cost or complexity.

Ready-made to integrate more than 60 leading technologies, off-the-shelf, Maxxess eFusion now lets you combine access, video, fire, intruder, visitor management, building systems, widely used databases and site-specific applications.

www.maxxess-efusion.com Europe Maxxess Systems Europe Ltd United Kingdom +44 (0) 1344 440083 sales@maxxess-systems.com

Middle East Maxxess Systems Middle East United Arab Emirates +971 (0) 509467717

North America Maxxess Systems, Inc. United States +1 (714) 772 1000

26

Editor Chris Hewett editorial@mebmedia.co.uk Accounts Jay Kempisty accounts@mebmedia.co.uk

34

Publisher Wayne Banks +44 (0)1622 201207 wayne.banks@mebmedia.co.uk Website and Circulation Manager Kevin Villa website@mebmedia.co.uk Design and Production Charles David production@mebmedia.co.uk In Security Magazine is published 6 times a year by MEB Media Publishing Ltd 13 Princes Street Maidstone Kent ME14 1UR United Kingdom Tel: +44 (0)1622 201207, info@mebmedia.co.uk www.mebmedia.co.uk Articles and art may not be reproduced or reprinted without the express written permission of the publisher.

Exclusion of Liability Although every effort will be made to ensure the accuracy of all materials published, the publisher takes no responsibility for errors or omissions.

Copyright © MEB Media Publishing Ltd 2010 - 2023, all rights reserved.

Contents 4 Cover story - Refining access Modernising access control doesn’t have to be difficult 8 Product & Industry News Latest developments from the security industry 22 The results are in Net2 Access Control secures one of Britain’s oldest boarding schools 26 The future of airport security Faster, smarter, safer

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30 The Security Event 2023 TSE is back and bigger than ever!

34 AI at the edge Doing the right thing with AI 38 Modernising security Why the connected officer is driving security transformation 42 Defining the future The business case for integrated solutions

IN SECURITY | February 2023 | 3

COVER STORY

Refining access

Modernising access control infrastructure, even at large scale industrial sites, doesn’t have to be difficult explains Lee Copland of Maxxess

U

pgrading access control can seem like a daunting challenge in industrial settings where large numbers of workers and contractors are enrolled, and where interruptions to operations and security are not an option because of the risks and the cost of potential downtime.

But over time, older systems can become unreliable, leaving gaps in physical security, and raising cybersecurity risks.

Even when they continue to work, they increasingly lack the

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key features and functionality that organisations now need: to smoothly manage facilities, enhance the user experience, to support operational efficiency and help drive modernisation plans. And its data and systems transformation programs supporting these objectives, that we see becoming prevalent in the Middle East industrial sector.

Industrial operations with large workforces increasingly want to take advantage of a new generation of access control and visitor management solutions. In a new wave of projects, they are making

good use of biometric readers, QR codes, flexible workflows, and off-the-shelf integration with raft of surveillance brands, wider security and safety systems, and popular identity management and HR databases. This allows for a more secure yet flexible approach to role-based access to facilities, transportation, IT networks, equipment, and high-value assets.

At established sites where systems have been adopted, and added-to, over several years, they are likely to include siloes and technology stacks that result

in technical glitches that require workarounds, and significant inefficiencies. An experienced system operator may know how to navigate issues, but reliance on a few people to manage over-complex systems leaves organisations vulnerable – what happens when those people are absent, or no longer available?

Managing multiple systems and devices that collect data in a multi-layered system is often seen as a challenge. Yet the latest iterations of access control come with the advantage of customisable and user-friendly command and control functionality, making it simple to manage any number of systems and devices with a single interface, streamlining alarm verification and response, and optimising threat mitigation.

That also takes pressure off busy staff, reduces the potential for human error, and makes systems easer to maintain and support. The ease-ofuse of the latest intuitive interfaces with simple drop-down menus and point and click also simplifies training for new staff.

While it may seem daunting to unpick infrastructure that has developed over time, the process needn’t be disruptive or difficult.

We are seeing how modernising aging systems is strengthening security, ensuring compliance, and delivering rapid return on investment. That’s because upgrading access control no longer has to involve the disruption of replacing door controllers and readers, or simultaneously undertaking other major upgrades

such as VMS and surveillance cameras.

Instead, many organisations find a “software takeover” is the most efficient and fastest upgrade path.

This is particularly true for large and complex industrial sites, especially when the availability of chipsets for hardware, including controllers to security cameras, are impacted by continuing supply chain issues.

Handled right, upgrades can be managed seamlessly and without interruption to operations, even where large databases are involved.

This was exactly the situation at a major oil refinery that we recently supported with a migration from an embedded system, to eFusion, without a break in operations.

Handling a production process using 400,000 barrels per day to produce premium transportation fuels and high value products for international markets, the refinery employs

thousands of full-time workers and contract staff. For operations of this scale, any disruption to smooth operations would not be acceptable.

But the limitations of the existing access control system had to be addressed. The system become slow, and important features such as global anti-passback were not available.

This was a challenge we were well qualified to take on. Migration to a fully integrated eFusion access solution involved rapid software takeover of five thousand cardholders, to ensure secure, uninterrupted personnel movement through more than 220 access points across the 5.2km2 site.

The ID badging system now runs more smoothly and quickly, with cardholders’ fingerprints and pictures enrolled when badges are printed.

And eFusion integrates with a Vidsys PSIM system, allowing access events – from day-to-day attendance timing to access denials - to trigger a range of automated actions across relevant security and operations management functions.

Cards are secured using HID Elite Key technology, to add an extra layer of protection. Custom authentication key protects the card number within the access control application of the card, with only matching cards and readers able to work together. This prohibits cards and readers from foreign populations.

Two factor authentication, using cards and fingerprints together, further strengthens access security.

Again, to make this work, eFusion was seamlessly integrated with the IN SECURITY | February 2023 | 5

Morpho Fingerprint system, allowing operators to handle everything efficiently through a single interface.

Adopting the latest access technology not only delivers enhanced protection at the most vulnerable point on the site – the entrances and exits - but it also opens the way to wider benefits too, with other functions now able to be adopted as part of a unified control platform.

Lee Copland

In the application above, we enabled interoperability with SAP to allow integration of core HR functions, including time and attendance, payroll, and training management. The data flow from the SAP human capital management system was streamlined through complete database integration. This, increasingly, is a priority for the industrial organisations we work for. These deployments demonstrate

how the benefits of access control and security system upgrades go well beyond risk reduction, and now include adding value and unlocking efficiency gains that span many aspects of the business.

As operations at the site continue to develop and expand, our modular approach will allow further capabilities and functions to be added, thanks to flexible and scalable deployment options, and the expanding ecosystem off-the-shelf integrations, that eFusion provides.

The old days of costly, highly customised solutions that lead to siloes and inefficiencies are well behind us. Today’s access control software is far more modular and allows organisations to integrate a virtually limitless number of technologies in a simple and affordable way that avoids complexity. Instead, they are enabling a futureproof unified security and safety management platform that delivers a rapid return on investment and a low total cost of ownership.

For further information please visit www.maxxess-efusion.com

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PRODUCT & INDUSTRY NEWS

Genetec recognises data privacy day by sharing physical security best practices In recognition of international Data Privacy Day, Genetec Inc. (“Genetec”), a leading technology provider of unified security, public safety, operations, and business intelligence solutions, shared data protection best practices to help physical security leaders protect privacy, safeguard data, and enable trust without compromising security.

Data privacy has become a global top priority. Today, 71% of countries have initiated data privacy legislation, and companies that haven’t taken appropriate steps to protect data are facing tens of millions of dollars in fines for violations. In the physical security industry, acquiring digital information such as surveillance footage, photos, and license plate information is necessary to help protect people and assets and provide a valuable source of actionable business intelligence.

“Security and privacy are not mutually exclusive,” said Christian Morin, Chief Security Officer at Genetec Inc. “By following best practices and ensuring privacy is designed into their physical security solutions, organisations can have the highest levels of security while respecting personal privacy and complying to privacy laws.”

Best practices for ensuring video surveillance, access control and automatic license plate recognition systems meet data privacy standards include: Collect and store only the data the organisation truly needs. Reduce your exposure to risk in the event of a data breach with simple steps. Consider adjusting a camera’s field of view so it doesn’t record areas that do not require monitoring. Set protocols to automatically archive or delete physical security data based on relevance. And carefully control what data, how much and for how long it can be shared with other organisations.

Limit access to sensitive data. Grant access to data only to those who need it to do their jobs and monitor those activities to ensure identifying information, like images and access events, is used only as intended.

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Review access rights regularly so privileges align with user requirements. Using an identity provider, like Microsoft Active Directory, can also help eliminate human error by automating the processes of adding/ removing security user accounts, granting rights, or removing users who have left the organisation.

Anonymise data collection automatically. New technologies can automatically restrict and protect access to personal data. Consider deploying privacy masking like Genetec KiwiVision™ Privacy Protector that automatically anonymizes images of people, so you can continue to survey surveillance footage while respecting privacy. This technology also offers an additional layer of security that ensures only authorised users can “unlock” and view unmasked footage while maintaining an audit trail.

Unify your security solutions. When video surveillance, access control, evidence management, and other sensors operate under one platform, it becomes much easier to access and manage all your data and create reports for a variety of systems and sensors from a single interface. A unified system simplifies the process of tracking system and device health and streamlines software and firmware updates which is key to mitigating the threat of data breaches.

Work with certified partners. Make sure your system providers are properly certified (ISO 27001, 27017 standards, UL 2900-2-3 level 3 cybersecurity certification, and SOC2 compliance), and that they develop all their technology based on principles of privacy. A cyber resilient physical security system will contribute to keeping the data collected from IoT devices and sensors across the physical security network private.

For more detailed information on protecting data privacy without compromising security, visit www.genetec.com/blog/cybersecurity/what-you-needto-know-about-data-privacy

Mayflex open a new interactive demonstration suite

Mayflex, the distributor of Converged IP Solutions, has opened a new fully interactive demonstration suite called M-Tech, at their newly refurbished HQ in Birmingham The Mayflex Technology Suite, M-Tech, has been designed with three distinct areas; Excel Racks and Cabling, Excel FTTx and Security and Access Control which showcases a wide range of vendors and products that are available to buy from Mayflex.

Tracey Calcutt, Marketing Manager said ‘Following on from a complete refurbishment of our offices in early 2022, the last area to be updated was the M-Tech. This is now a much larger room located straight off our reception area and provides the perfect environment to showcase our wide portfolio of products.’

Tracey continued ‘With the security and access control area we have a dedicated pod for each key vendor including AVA, Avigilon, Axis, Hikvision, Mobotix, Paxton, Pelco, Suprema and Veracity. Each pod displays a selection of their latest products, all working, so that customers and our associates can see for themselves how the products work and in the case of the cameras, the quality of the images. There is a large monitor on each pod where you can view the cameras or watch videos. We also have a central PC and 55” screen for videos, presentations, and literature available, specific to each vendor.’

Tracey continued ‘The Excel focus area consists of 5 Environ Racks, positioned on a plinth that allows you to see the cabling running underneath and into each rack. Within the racks there is a display of the Excel copper and fibre products, together with complementary products such as the Aura AV solution. We’ve even purposefully set up a few intentional fault inter-links between the racks to be able to demonstrate the testing prowess of the AEM and Fluke testers.’

Tracey continued ‘The third area is the Excel FTTx solution which has a large diagram to show the topology of the FTTx deployments and displays boards to be added soon, together with sample products so you can get a close-up look of the quality of the product range.’

Tracey concluded ‘We are delighted with the finished result; we’ve spent the time to get this right to best represent our portfolio of products. We will be welcoming our associates into the space for regular training and more importantly our customers to demonstrate the many features and benefits of the products and solutions on display.

If you would like to visit the new M-Tech and newly refurbished Mayflex HQ then please contact us or speak to your Mayflex account manager to arrange a visit.

For further information visit https://mayflex.com

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Ultra-luxury Jumeirah Marsa Al Arab resort selects Maxxess eFusion to excel with security and service Landmark project win cements Maxxess technology as trusted choice for prestigious developments in the UAE Jumeirah Marsa Al Arab, the newest Dubai statement resort from Jumeirah Group, is using Maxxess eFusion technology to provide feature-rich, enterprise-class access control and enable seamless integration of third-party security, safety, and a backand front-of-house systems.

The ultra-luxury five-star development, opening this year, will include 408 rooms, four super penthouses, a premium yacht club and marina with 128 berths, nine high-end villas and an extensive resort landscaped with infinity pools and beachfront at the heart of Dubai’s largest private beach.

The Marsa Al Arab is located on a peninsula to the east of the iconic Burj Al Arab and Jumeirah Beach hotel. Designed in the shape of a super-yacht, the main hotel structure will complete Jumeirah’s oceanic trilogy, which includes the wave-shaped Jumeirah Beach Hotel and sailboat-inspired Burj Al Arab Jumeirah.

Jumeirah Group selected Maxxess eFusion, ahead of other leading vendors, following a competitive technology evaluation. Maxxess solutions are being used at a growing number of high-end resorts and landmark hospitality properties across the United Arab Emirates. Its feature-rich platform allows seamless off-the-shelf integration with more than 60 leading technologies including video surveillance, fire, building management systems, and site-specific applications and hardware.

The integrated Maxxess solution at Jumeirah Marsa 10 | February 2023 | IN SECURITY

Al Arab, implemented by Telematics, encompasses 256 controllers to manage guest doors in the hotel and penthouses, and external access for the private villas, staff entrances, gatehouses, car parks, and goods-in areas. Integration with ASSA ABLOY Hospitality, allowing them to use traditional credentials or personal smartphones to access hotel rooms, safety deposit boxes, and secure closets.

The surveillance system, comprising over 700 Hanwha Techwin cameras, ensures guest and staff safety, provides a full audit trail of room access, and allows services such as room cleaning to be delivered efficiently with no disruption to guests. Integration of Hanwha Techwin’s Wisenet® VMS ensures uninterrupted coverage of the hotel’s interior and exterior areas, including landscaped gardens, private beach, pools, integrated leisure and wellness facilities, and signature restaurants.

Seamless integration with the Zenitel IP video intercom system, and the resort’s fire system, ensures efficient management through eFusion’s single user interface. This removes reliance on siloed systems, eliminating control room inefficiencies and gaps in security In the event on an incident, such as a forced door, fire alarm or system health check issue, eFusion will automatically pop-up up the nearest camera views, enabling operators to visually verify the incident and initiate an appropriate rapid response.

For more information, visit www.maxxess-efusion.com

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ASSA ABLOY PULSE, energy-harvesting electronic access control beyond doors

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Expert whitepaper can help inform more strategic facilities management A new expert-authored whitepaper from ASSA ABLOY Opening Solutions considers practical security strategies which facilities managers can put into action right away.

Written by Simon Wilson, a 20-year veteran of the security industry, “Modernizing facilities management” analyses the relationship between health, safety, access control and security — both physical and cyber.

He concludes with practical, actionable recommendations for streamlining the management of facilities with the right access control solution.

“Effective facilities management is vital to any organization,” says Simon, who works as CLIQ Business Development Manager at ASSA ABLOY Opening Solutions EMEIA. “It’s about much more than compliance and regulation.

“Facilities management can help deliver an organization’s strategic objectives. It also ensures a safe working environment, which is key to the success of any business.”

A checklist for strategic facilities management The new whitepaper takes a step-by-step approach to 12 | February 2023 | IN SECURITY

the important questions — and potential answers — to tackling problems and threats which facilities managers face every day.

Rather than treating these issues in isolation, Simon examines the links between the key problems which modern facilities management must tackle.

The whitepaper also considers the “value-adds” that effective facilities management can provide: not only convenience and operational efficiency, but cost efficiency too.

The central role of access — controlling it, securing it, adapting it — is a theme throughout the whitepaper.

“Fundamentally, effective facilities management is about finding solutions,” adds Simon. “The right solution protects the health and safety of staff and visitors, and in the process gives a facilities manager peace of mind.

“In addition, by helping a business and its managers to work smarter, it can provide a critical competitive advantage.”

Download your free copy of “Modernizing facilities management” today HERE

i-PRO introduces industry’s first AI scene change detection capability

AI-based analytic application brings easy on-site learning of a scene by a series of captured images to more than 100 i-PRO camera models i-PRO Co. Ltd., a global leader in professional security solutions for surveillance and public safety, will add AI Scene Change Detection to its collection of powerful edge-based AI analytics applications.

Embodying the latest in AI analytics technology, Scene Change Detection is the first AI-based analytic application that provides easy on-site learning of a scene. When anomalies occur within the camera’s field of view, an alert can be sent to security and operations teams.

The new application will be deployable to more than 100 i-PRO AI camera models upon release.

Unlike traditional AI-based object detection analytics which alert or flag when objects cross lines or enter predefined zones, scene change detection allows users to teach a surveillance camera what an entire scene looks like in a normal state. The analytic then flags an anomaly whenever any preselected part of the scene varies from normal. This might include a door that gets propped open longer than normal or stock on a store shelf that sells out beyond a preset limit. Because of the customized threshold settings, brief changes in the scene are ignored since the scene returns to normal within an acceptable timeframe. Utilizing AI-based object detection ensures that people or vehicles that pass through the scene can be automatically excluded.

“We believe that i-PRO’s Scene Change Detection represents the industry’s first edge AI-based scene change detection app to optimize the scene detection algorithm by learning from captured images,” says Norio Hitsuishi, Head of Product Management at i-PRO Co., Ltd.. “Our unique implementation is very powerful

and allows for users to specify how much change triggers an alert after a specified elapsed time. For example, an outside door should be able to open and close routinely without triggering an alarm. Using Scene Change Detection, users can set it to only alarm if the door is left open for more than 5 minutes. This is something that traditional motion detection analytics can’t do.”

The Scene Change Detection app can be operated simultaneously with other apps such as AI-based motion detection of objects allowing security professionals to conduct multiple detections with one camera. A high-end server is not necessary as all processing occurs on the edge. The Scene Change Detection application can learn multiple different detection scenarios with up to 16 monitored regions of change per scenario. An alarm event can be received via i-PRO’s Active Guard plugin installed on popular VMSs such as Genetec, Milestone and Video Insight.

“AI scene change is another good example of demonstrating i-PRO’s open and flexible policy, we are making products and technologies that can be customized to the market’s needs, whatever they are.”

Says Gerard Figols, President of i-PRO EMEA. “This application goes beyond pure security. The camera can be used as a stockout monitor in a hospital supply room where inventory management is vital or in concert halls and stadiums where emergency exits must be kept clear at all times” Setup is easy with the i-PRO Configuration Tool which guides users every step of the way, from learning the scene with multiple images captured at intervals that cover a variety of lighting conditions, to setting image and area change thresholds for the area being monitored.

IN SECURITY | February 2023 | 13

Paxton introduces new installer rewards programme Paxton, the international security technology manufacturer, has launched their brand-new installer loyalty programme, Paxton Rewards.

The new programme rewards Paxton installers for participation in product training, buying, and installing Paxton security solutions.

Paxton Rewards is now live in the Paxton Installer app. Download the app for free from the Apple App Store or on Android Google Play.

Gareth O’Hara, Paxton’s Chief Sales Officer, says: “Three years ago, we launched the Paxton Installer app and, so far, it’s been downloaded by over 25,000 users. This essentially addressed the first phase of the development of the programme in validating that the app was deemed useful. We now have the right vehicle to deliver what will be seen as a simple-to-use, loyalty rewards programme that matches our customers’ expectations of us offering the most up to date, smart access control solutions.”

Simple to Collect Points The Paxton Rewards programme provides installers with a range of benefits and an opportunity to build strong partner relationships with the technology manufacturer. From Paxton Partner to Platinum Partner status, installers will unlock more benefits with every tier, helping them to build and promote their businesses.

Earning points is straightforward, installers can scan any Paxton products with a silver barcode, attend training, or submit case study suggestions.

Gareth says: “We are huge believers in education and the provision of free training, so when people come to training, they will get points. Also, if they do a fantastic installation that they want to promote via a case study, they will get points by submitting it to us.

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Enjoy the Benefits Installers can enjoy different benefits with the Paxton Rewards programme, including Paxton products, partner badges to show their expertise, and elevated listings on Paxton’s website. Paxton branded merchandise and Amazon vouchers are also available for installers to redeem in the Paxton Rewards store, providing options to spend points on what suits their specific needs.

Gareth says: “For the first time, installers can exchange points for Paxton products. This can add value to their customers and create a commercial advantage.

We are keen to work closely with our installers and not only reward them with a programme for the products they buy, but also help them to develop new business by leveraging the Paxton brand themselves.”

Steve Rowlands, Divisional Director of Product Management at Paxton, explains: “Installers can access many useful resources via the app, including literature, product manuals, and installation tutorial videos.

“And what’s more, the content is stored in the app locally after being viewed. This is useful when installers are on site with no Wi-Fi, as they can still view the materials to get the instructions they need.”

Switching From Paxton’s Registered Installer Scheme Installers that are part of the Paxton Registered Installer Scheme are automatically enrolled in the rewards programme without worrying about losing their points.

Steve said: “The current Registered Installer accounts will be upgraded, and their points will be transferred to the new programme. Installers will keep their existing status or move up a tier as Paxton Rewards has different points values for scanning products.”

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Dallmeier presents camera all-rounder from 635 euros MSRP DOMERA® Version E”: Affordable entry-level cameras in proven Dallmeier quality Dallmeier, a leading manufacturer of video security technology, introduces the “E” version of the successful, award-winning DOMERA® camera family. The cameras are particularly suitable for projects where high image quality at a low price is a priority, but where, for example, AI support for video analytics is not required.

The manufacturer’s suggested retail price (MSRP) starts at 635 Euros.

A lot of image quality for little money The modular cameras of the Dallmeier “DOMERA®” series introduced in 2022 are now also available as so-called “E-versions”. The two cameras RDF5120DN (E) and RDF5140DN (E) offer the usual high image quality with 2 MP and 5 MP resolution respectively, providing detailed images even in low light conditions.

The WDR (Wide Dynamic Range) function ensures optimum recording of scenes with very bright and very dark areas. In addition, the camera’s optional built-in 180-degree adaptive IR LED light provides clear black and white images with excellent contrast, even in total darkness. Combined with a list price of way beyond 700 Euros, the DOMERA® Version E models meet the tender requirements of many video security projects.

How installers become heroes for their end customers Users benefit from the many advantages of the DOMERA® family: thanks to the modular system with various mounting options, channel partners and installers can not only cover dome camera application scenarios, but also replace outdoor, box and bullet cameras. This offers many advantages, such as 16 | February 2023 | IN SECURITY

significantly better protection against spiders and better lighting thanks to the camera’s own IR illumination.

Installers and channel partners will also be pleased with the Dallmeier RPoD (Remote Positioning Dome), which allows the lens to be remotely adjusted in three axes. This allows technicians to easily install the camera and quickly adjust the recorded scene from anywhere if requirements or customer preferences change. Timeconsuming fine-tuning of the lens on a ladder or lift is now a thing of the past. In addition, the cameras support H.264/H.265 video compression and, thanks to ONVIF Profile S support, can be integrated into a wide range of video management systems (VMS).

Cameras “Made in Germany” available at short notice “We hear over and over again that our customers and partners highly appreciate Dallmeier products.

Unfortunately, there is also a perception in the market that Dallmeier is mainly positioned in the ‘premium segment’ of B2B video security with products that offer features and functionalities that may not be needed for certain applications,” says Thomas Dallmeier, CEO, Dallmeier electronic. “With the DOMERA® Version E cameras we now also offer solutions in the B2B camera price segment between 600 to 800 Euros, which show that quality ‘Made in Germany’ does not always have to be expensive. The camera models are ideal for applications where a first-class video image is of primary importance, but not additional functions such as AI or audio.”

The DOMERA® Version E cameras are available at short notice and can be purchased from Dallmeier or via the company’s world-wide partner network.

Mayflex appoints Adam Herring as director of sales for security

Mayflex, the distributor of Converged IP Solutions, has appointed Adam Herring in the role of Director of Sales for Security.

Adam has extensive experience in the security industry having previously worked for Eagle Eye Networks since 2021 and prior to that he worked for Hanwha Techwin Europe for over 6 years in various strategic sales and business development roles.

Ross McLetchie, Sales Director at Mayflex commented, “We are delighted to welcome Adam to the team, he has great drive and energy and strong leadership qualities which will all be crucial for driving our continued growth of our security focused business.”

Ross continued “With Adam’s background in cloudbased technology he is well placed to lead the uptake of the recently launched, AVA solution, as well as other cloud based solutions soon to be introduced. He will also be driving the sales and working closely with our security vendors including Avigilon, Axis, Hikvision,

Milestone, Mobotix, Paxton, Pelco, Suprema and Wavestore to name but a few.”

Adam commented, “I’m excited to join Mayflex and to lead the external security sales team. Having access to such a choice of quality brands really does ensure that we have a solution for every technology and budget requirement. I’m very much looking forward to getting to know the team and then getting out to meet as many customers as possible.”

Ross concluded “In the first few weeks Adam will undergo a comprehensive induction to bring him up to speed on everything that is Mayflex and particularly around our security business. For anyone needing to contact Adam, he will be available at adam.herring@mayflex.com For further details on the full range of security products distributed by visit https://mayflex.co

IN SECURITY | February 2023 | 17

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Konica Minolta enhances fire protection, quality assurance and perimeter security with expanded thermal imaging solutions offering

Konica Minolta has extended its thermal imaging monitoring portfolio with the new MOBOTIX p71 Thermal ECO camera and new MOBOTIX Advanced Radiometry App. Security in object and perimeter protection The Thermal ECO technology was already available as a module for the MOBOTIX M73 and S74 multi-lens systems. The new MOBOTIX p71 Thermal ECO camera now offers affordable thermal image monitoring as a single-lens camera for indoor use with an intelligent camera base and app capability. With its wide 105° angle of view, Thermal ECO technology ideally suits object or perimeter protection applications against intruders and burglars. This applies in absolute darkness and for particular data protection-compliant requirements (DSGVO), as it detects intruders but does not show any details for personal identification (protecting privacy).

The new MOBOTIX Advanced Radiometry App extends the possibilities of the thermal radiometry 7-camera series (TR) by detecting critical heat or fire sources with up to twenty measurement areas, each of which you can configure individually. This allows users to include several emission values (radiation from surfaces of different materials) or distances in a single camera image, making the application even more precise and flexible.

Fire protection Overheating in storage, production, or other facilities can quickly lead to fire and flames that endanger people and property, causing financial loss, operational downtime, reputational damage, and harm to the environment. Sophisticated fire alarms and other security systems are unlikely to warn of heat risks that

indicate an impending fire. Thermal cameras on the other hand, can identify fire and overheating risks much sooner than traditional systems — before flames and smoke develop — by detecting hotspots where a fire might start.

The proactive heat detection and fire prevention MOBOTIX thermal camera technology is certified by three internationally recognised institutions: VdS (German Loss Prevention Association), EN 54-10 (EU standard), and CNPP (French National Center for Prevention and Protection). Here, MOBOTIX Thermal systems were comprehensively tested and certified concerning their ability to detect fires as early as possible. The certificates allow integration into existing fire alarm systems. In addition to comprehensive all-around fire protection, the systems meet insurance companies’ requirements and building regulations.

Quality assurance and process optimisation Numerous production and processing operations place particular demands on the temperature of raw materials, intermediate products, or the end product.

In addition, the smooth operation of machinery is mandatory. Downtimes cost money. Konica Minolta’s MOBOTIX thermal systems enable preventative maintenance and can trigger a variety of different functions and subsequent processes as soon as tolerance limits are exceeded or undershot. This ensures product quality. MOBOTIX thermal cameras automatically detect and report critical temperature deviations of any kind - whether hot, warm, or cold.

To find out more about Konica Minolta’s thermal intelligent video solutions click on the following link: www.konicaminolta.co.uk/en-gb/intelligent-videosolutions IN SECURITY | February 2023 | 19

Johnson Controls releases web-based event management tool C•CURE IQ Security Client C•CURE IQ Security Client combines enterprise access control and video surveillance together in a single, intuitive interface.

Johnson Controls, the global leader for smart, healthy and sustainable buildings announced today that it has released C•CURE IQ Security Client, a security operations solution encompassing a feature set designed for both access control and video surveillance to create a complete streamlined enterprise security system.

“The global security market is undergoing significant transformations led by customer needs for modernization and optimization of their security hardware and software,” said Sanjeev Singh, vice president of Product Management, Johnson Controls.

“As part of this evolution, we are excited to release C•CURE IQ, the natural extension of C•CURE 9000, as a web-based offering which now includes video surveillance capability. Its web-based security client is critical for the growing needs for anytime, anywhere access to enterprise security operations.”

C•CURE IQ Security Client boasts an extensive feature set designed to create a complete streamlined end-to-end solution from software and controllers to recorders and cameras. C•CURE IQ is the evolution of C•CURE 9000, leveraging its powerful access control features to meet today’s challenging compliance needs and supported by Johnson Controls’ renowned iSTAR Controllers, known for their reliability and cyber security. C•CURE IQ Security Client is designed for the web to simplify installations, offering flexibility in deployments and personalization of the overall user experience. With this approach, users can take advantage of several benefits, such as: Minimised training required with a streamlined and 20 | February 2023 | IN SECURITY

intuitive icon-driven user interface down to a tablet, where operators only see what they need.

Pre-configured or custom user interface (UI) layouts, tailored specifically to staff roles and responsibilities.

Enhanced authentication options are available leveraging an external OAuth2 compliant identity provider for single sign-on (SSO) or two-factor authentication (2FA), negating the need to remember additional usernames and passwords Flexible deployment options for cloud, on-premises or hybrid.

C•CURE IQ Security Client also offers natural video surveillance and intuitive camera control with no extra integration licensing.

High-quality native video support with 4K live streaming and playback for proactive response, optimized for our enterprise VideoEdge network video recorders.

Advanced object-based video search capabilities to quickly search and find video when you need it, powered

by Johnson Controls’ Illustra AI technology.

Enhanced badge verifications with live and recorded video of door activity for visual verification from afar.

“C•CURE IQ v3.00.1 is the future of enterprise security operation centers and signifies the most robust and feature-rich web offering that can help customers transition from silo systems to a unified security software platform,” said Singh. “Its powerful web UI supports security operation personnel’s everyday device interactions as well as our latest security innovations for a holistic security operation.”

C•CURE IQ Security Client is now available for authorized Johnson Controls integrators and dealers.

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ACCESS CONTROL

The results are in Net2 Access Control secures one of Britain’s oldest boarding schools

C

hrist’s Hospital School has a long history. It first opened its doors to 380 pupils in November 1552, at that time located in Newgate Street, London. King Edward VI became the school’s patron and founder, thanks to his efforts to ensure charitable measures were put in place to provide clothing, lodging, and learning for London’s

22 | February 2023 | IN SECURITY

poorest.

In 1902 a new site was acquired in Horsham, where the prestigious school is now located, having been deconstructed and rebuilt from the old London site. Christ’s Hospital is widely known in the UK for its outstanding education principle and its diverse breadth of pupils. It is the mission of Christ’s Hospital to continue to enable those from

a diverse range of backgrounds to come together and thrive.

In 2022 the school needed to replace their security system with a new solution that would be simple to manage and maintain the security of the site, staff, and pupils. Vistec Systems Ltd, an integrated security systems provider based in Crawley, West Sussex, met the challenge head on. David Kennedy, Housekeeping

and Security Manager at Christ’s Hospital, was very pleased to work with Vistec due to their reliability and excellent service.

Requirements The school currently has around 900 students, over 95% of which board. With 18 boarding houses on site, all requiring different access permissions, as well as the school buildings, dining hall, and other common areas. It was imperative that the school’s new security system was able to manage a huge number of doors and users, whilst still providing a simple, user-friendly experience.

James Brookes, Operations Manager at Vistec, said: “I’ve been working with Paxton systems for over 12 years, and as soon as I heard the requirements for Christ’s Hospital, I knew that Net2 would be the right solution.”

Net2 is Paxton’s flagship,

networked access control solution, designed to make the management of any site straightforward. Easy to use and with a range of features, it moves beyond the basics of controlling the flow of people around a building, offering benefits such as building control and system integration.

The Net2 system is easily scalable, making it perfectly suited to the school’s needs.

James continues: “There were a few challenges to contend with for this installation, including the need to use existing cabling, limited space for hardware storage, and most difficult… time! We needed to install over 280 readers and all the supporting Net2 plus access control units in only six weeks whilst the students were on their summer holidays. Thanks to the ease of the Net2 system to install, and the occasional help from Paxton’s Technical Support team, we were able to deliver!”

Solution David, who is responsible for the security decisions made at the school, has experience with Net2 from a previous job, and was pleased with the proposal to use it again at Christ’s Hospital. He said: “I knew Net2 would be a great choice to manage a site of this size, and this time we got to install the Net2 Marine Readers. I’d seen them installed when collecting my wife from work, and I just thought I had to have them.

They’re visually appealing, but also provide a clear, lit indication of where the door is, and whether access has been granted or denied. I can’t speak more highly of them.”

Christ’s Hospital’s new security system provides simple read in/read out access on all doors, helping to maintain the security of the site and its staff and students. As every user needs to present their access token to get in and out of a building, the Net2 software can provide exhaustive

IN SECURITY | February 2023 | 23

reporting on how many people are on-site, in any given building, and even pinpoint the location of specific users in an emergency.

The school also has an ingenious alert system to ensure the students’ safety; the security team will get notification if students leave their dorms out of hours. After a set time, should a student present their Net2 token to a reader to exit the building, an alert will be flagged in the system and the security team will know who is trying to leave the site (and from which building they’ll be trying to exit).

To further support the school’s unique requirements, several keypad readers have also been installed on the external doors of relevant buildings, to allow access and egress to temporary students who board over the Easter and Summer holidays. Students will be issued PINs instead of tokens, which may 24 | February 2023 | IN SECURITY

otherwise be lost or not returned.

The use of PINs instead of physical tokens in this instance saves time, admin, and money for the school when the students depart at the end of their term.

James from Vistec adds: “To overcome the challenge of the limited space, we used the Net2 plus 1 door controller in the PCB-only format and installed several of them in a single Haydon PSU cabinet to minimise the amount of wall space required for the installation. This is another reason why Net2 was the best option for this site; its flexibility allows us to make it work to our advantage.”

Result The Net2 system has been in use since September 2022, and the school report very few teething problems. All staff, students, and system administrators are pleased with how easy Net2 access control is

to use and have fully gotten to grips with all the features. There are now plans to further extend the already vast system to secure all the internal doors on the higher floors of the boarding houses.

Paxton develop systems for the mid-market (such as education, healthcare, retail, leisure, commercial and public sector), and provide security solutions suitable for a wide range of sites and requirements. At present, around 30,000 buildings are secured by Paxton globally each year. projects include Manchester United, Graze, Michelin, Cherbourg Airport, Boucheries Nivernaises, Ostermalm Food Hall, Kingsway Park High School and Foyles.

You can watch this video and visit Paxton’s website to find out more about Net2.

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AIRPORT SECURITY

The future of airport security: faster, smarter, safer

Paul Mason at Redline Assured Security explores how future airport security will be enhanced with technologically advanced equipment and artificial intelligence

A

irport security is undergoing a fundamental change. New regulations in the industry have been reactive in the past, adjusting in response to criminal and terrorist activity. The 100ml limit for liquids is a prime example, implemented in response to a foiled al-Qaeda plot that intended to conceal liquid explosives in 500ml bottles. However, with the introduc-

26 | February 2023 | IN SECURITY

tion of 3D computer tomography scanners in UK airports as early as 2024, not only will the 100ml liquid limit rule be lifted, but it will also enable aviation security to stay ahead of the terrorist threat as opposed to reacting to threats.

These advanced computed tomography (CT) scanners allow for a far clearer view of the contents of a bag than the current 2D scanners and the scope of their

technical capabilities and signal the beginnings of a new reality for airport security. Looking ahead, it’s expected that well-trained screeners will be aided by artificial intelligence (AI) to respond to precise, real-time threats as they happen. The future could well see AI doing the bulk of the work with security personnel on-hand to take action in the event of an actual threat detection. The implications for passengers? A

faster, smarter, and overall even more efficient security experience.

What’s new in the technology?

Most airports use X-Ray machines to screen luggage, relying on screeners to identify prohibited items from an often cluttered, 2D image generated by the machine using a defined colour palette. This often results in luggage with a range of unidentifiable but safe objects being flagged for hand search, slowing down the flow at security checkpoints and causing long queues.

CT scanners are a vast improvement in terms of efficiency, producing highly detailed 3D colour imagery that can also be rotated 360 degrees, giving screeners the ability to ‘digitally reach inside the bag’ and see items in their true dimensions and constituent parts without the need to physically search it. The ability to view the contents of a bag in fine detail, recognising even the composition of materials, means electronics and liquids that may be misidentified as potential threats by X-Ray machines can remain inside a bag, discounting the need for a manual hand search in most cases.

The CT scanners currently being trialled are already providing a solution to the long waiting times in airport security. Shannon Airport in Ireland, for example, reported that the introduction of CT scanners halved the time passengers spent going through security, demonstrating their efficiency.

What’s next for airport security?

Whilst not currently available commercially, AI is highly likely to become more ubiquitous in future

equipment. In CT scanners, AI can be used to identify and isolate threats in bags much quicker than the time it takes to manually process a complex image, providing luggage screeners with a clear, quick image of whether action should be taken. The ability to differentiate easily and accurately between every day and prohibited items means that bag checks will be the exception rather than the norm, and the bags that are flagged are far more likely to contain a real threat as opposed to a false alarm.

Another advantage of AI machine learning is that the database can be continuously updated with new threats as they emerge, meaning security will always be one step ahead. In our training facilities at Redline, for example, we are using our CT scanners to process thousands of bags to build up a framework where the AI can identify a range of threats from every angle.

With this wealth of information, AI machines become capable of identifying these threats quicker than human scanners, highlighting the potential for AI to accelerate detection rates and streamline the airport security process even further.

The changing face of security personnel At present, it takes varying degrees of time to decipher X-Ray images and recognise threats amongst the varying complexities of clutter in cabin bags that we travel with.

Given the critical role security personnel play in ensuring prohibited articles are not smuggled onboard, future airport security needs to be better optimised to retain high levels of protection whilst also

increasing passenger throughput and experience. As we move into a new environment where CT scanners and AI become the norm, a bulk of the work completed manually—the deciphering of threats—will be performed by AI in a fraction of the time with a lower error rate. The primary role of airport security will shift from screening to reinforcing decisions made by AI. As airport security becomes more technologically complex it will continue to need well-trained and highly skilled screeners to make top-level decisions. Since AI can filter through the noise of a regular bag and identify threats with precision, it becomes more likely that screeners will only need to take action when there is a real threat, or where the bag is too complex for automation to be effective. Their roles become more decisive in the overarching goal of preventing prohibited articles coming on board.

The training requirements for 2D and 3D scanners are very different, and the transition from using X-Ray to using CT is challenging.

Whereas training for 2D involves mostly finding the threat in a static 2D (flat) image and then applying threat image recognition, in 3D machines the image has depth and is interactive. Often the threat has already been recognised and is therefore more geared towards decision-making. At Redline, we have integrated our CT machines into our security training, allowing screeners to have a hands-on experience with the new technology and to build understanding and confidence. The result will be highly trained, assured screeners taking accountability for

IN SECURITY | February 2023 | 27

critical security decision-making.

Looking ahead to the airport of the future The introduction of CT scanners is the beginning of the future for airport security. As the technology becomes more widespread and streamlined in its application, security will become far less intrusive than it is at present. AI is also likely to be introduced to body scanning technology, pinpointing threats on the person without the need for a pat-down, resulting in an airport experience that is more leisurely and less invasive. Instead of long queues, bagged liquids Paul Mason

28 | February 2023 | IN SECURITY

and multiple trays, the future airport may feature security that feels as simple as walking along a travelator, with offending bags taken to the side.

This future, however, does rely on greater public education on prohibited articles. Whilst false alarms will largely become a thing of the past and we will be free to take full-sized tubes of toothpaste on holiday, the flow of airport security will continue to be interrupted by passengers inadvertently bringing lighters, pocket-knives, scissors, and other such items that are nonetheless forbidden on board. The aviation security sector has a responsibility to contribute to providing greater awareness of prohibited articles, and to encourage the public and security personnel to work together to make checkpoints as seamless as possible.

Whilst shorter waiting times are certainly an appealing aspect to the future airport, the main aim of security as we go forward is to make sure the likelihood of someone being able to bring prohibited articles on board is reduced to zero. New technology operated by highly-skilled screeners and backed by AI is crucial in achieving this goal and will ultimately make

airports more secure—criminality will inevitably be forced down as smuggling prohibited articles becomes increasingly difficult.

About the Author Paul Mason is Managing Director for Redline Assured Security, part of the Services Division of Air Partner, a Wheels Up company.

With over 25 years of aviation experience, Paul was at the helm of Redline from inception in 2006 to acquisition by Air Partner in 2019. Redline Assured Security offers a range of industry leading government standard security solutions, spanning all aspects of safety and security, training, consultancy, quality assurance and innovative software products.

With over 15 years’ experience, the organisation is trusted across the globe to provide safety solutions for security critical industries, including aviation, rail, and Critical National Infrastructure.

Redline Assured Security is one of 36 ICAO (International Civil Aviation Organisation) recognised Aviation Security Training Centres worldwide.

For further information please visit www.trustredline.co.uk

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EXHIBITION

TSE is back and bigger than ever!

The Security Event (TSE), the UK’s no.1 award-winning commercial, enterprise and domestic security event returns to the NEC

T

his year’s event is set to bring even more exclusive products and launches of the latest security products and solutions from some of the biggest and best names in the security industry.

Also on offer is 50+ hours of accredited CPD content providing a comprehensive overview of the changing security landscape, new measures and regulations, and the practical knowhow for security

30 | February 2023 | IN SECURITY

installations and protection of people, places and assets. Attendees will experience live product demonstrations to get hands-on with the most cutting edge technologies, and can enjoy a host of unrivalled networking opportunities across three spectacular days of innovation, collaboration and education.

The UK’s Largest Showcase of Exhibitors and Supporters Spearheaded and supported by

an alliance of key global security brands, our founding partners — Anixer, Assa Abloy, Comelit, Honeywell, TDSI, Texecom, Tyco, Videcon — will be exhibiting some of their latest launches, products and projects which are set to revolutionise the sector and working practices.

Event exclusives feature product showcases from leading security solution providers including: 3xLOGIC, AMAG Technology,

Amalock, CAME, CIE, CQR, Dahuah, Deister Electronic, Dynamic CCTV, Fastlane, Fortus, Gallagher, Hanwha, Hikvision, Hytera, ICS Security Solutions, Pacom, Paxton, Quality Essential Distribution, Suprema, WEYTEC, ZK Teco, and many more.

The show has grown exponentially since its launch, now covering an incredible 16,000+ sqm, with over 250 exhibitors offering 10,000+ products and solutions, and joined by over 10,000 security installers, integrators, consultants, and end users. Representing a 61% increase of exhibitors from its last edition in 2022, over 100 exhibitors will be newcomers. With many exclusive brands on board, attendees will be able to find all the latest and innovative solutions under one roof.

Designed by the industry, for the industry The Security Event was developed with keen input from major industry players to deliver a world-class exhibition dedicated to support UK security professionals. Our broad range of recognised event sponsors continues this collaborative approach to constructing an inclusive platform that provides outstanding value to exhibitors and visitors alike.

Providing an unmissable opportunity to speak directly to the industry experts, the knowledge sharing and insight on offer will be invaluable to thousands of organisations to ensure competency within their workforce and compliance within their business.

NEW! Professional Security Officer Live and Conference Brand-new for April 2023, Professional Security Officer Live will be launching at The Security Event. With security guarding proven to be one of the most effective measures to ensure the safety of people, property and assets, the show will recognise the vital role of front-line security professionals.

Covering all security guarding needs for industrial and construction sites, corporate offices, major live events, shopping centres, airports, and many more; discover the latest technology, equipment and innovations to equip security guards and officers.

Running alongside Professional Security Officer Live, visitors

are invited to attend our new Professional Security Officer Conference geared towards the latest policies, evolving demands, high-risk environments and challenges facing security guarding today. Featuring pivotal keynote speakers, case studies and presentations, attendees will boost their working knowledge and keep up-to-date with crucial security guarding issues, regulations and guidance at this must-see conference.

New! Physical Security Zone and Live Security Testing This exciting new zone will highlight the latest physical and perimeter security products and solutions and feature interactive demonstrations and workshops. Industry leaders will be on hand to give their expert advice and guidance on how to mitigate risk by deterring, delaying and detecting threats, intrusions or attacks. Keynote speakers and panellists will share their keen insights and experience on the latest trends and challenges in physical security.

In association with Element and supported by Secured by Design, Live Security Testing will also be taking place across the three days at 11am and 2pm. Attendees will experience first-hand how different physical security solutions perform in real-world scenarios to highlight their effectiveness at mitigating serious threat. From surveillance systems and access control systems, to intrusion detection and asset management and protection, industry-leading products from major vendors will be put to the test live, helping visitors make informed decisions in selecting the best products for their own security needs.

criminal activity and enhancing security in public spaces to keep local communities safe. Constructed in collaboration with Secured by Design and Police Crime Prevention Initiatives, this highly-specialised feature within The Security Event is a unique opportunity to explore best practice, deep dive into new methods and procedures for tackling crime in the community, and highlight the increasing risk of cyber threats on the public.

Attendees will gain insight into the latest research into successful crime prevention through carefully considered public space design that discourages criminal activity and promotes safety, and get hands-on with a range of products and technologies which can be integrated into the design of community areas to both prevent and detect acts against public security.

Security in Practice Conference, sponsored by Motorola The Security in Practice conference is dedicated to providing security professionals with skills and knowledge for the protection of people and assets in today’s complex security environment.

With a focus on providing practical, actionable information that security professionals can utilise in the day-to-day work, the conference will

Designing Out Crime Zone, in association with Secured

by Design This specialised zone is dedicated to showcasing the latest innovative policing techniques and solutions for reducing IN SECURITY | February 2023 | 31

cover a broad programme of topics: risk management, incident response, physical security, cyber security and more.

A key emphasis for the conference is real-world case studies, with best practice shared by security professionals who have successfully implemented security measures in a range of settings, including government, corporate, private sector, and non-profit organisations.

Attendees can learn from the achievements and challenges of their peers, and gain valuable insight into how to effectively apply security measures in their own organisations.

Tailored education programme and seminar sessions The Security Event 2023’s focussed seminar programme covers a range of topics crucial for security professionals to stay up-to-date on, including cyber security, physical security, risk management and emergency preparedness. Led by industry experts and key players sharing vital knowledge and realworld experience, attendees will learn essential skills and foresight to stay current in their field, and ready and able to effectively protect their organisations from threat.

With ever-evolving security regulation, guidance and law essential within the industry, The Security Event’s seminar programme will guarantee attendees abide to the highest industry standards, and apply new legislation and security requirements in their work.

CPD accredited content Our education programme features the latest case studies, workshops and seminar sessions to keep you up-to-date with the latest issues and developments in security.

Free-to-attend, our programme has been formally recognised as professional development where you can claim accredited CPD points with The Security Institute. Members of Chartered Security Professionals (CSyPs) and Fellows (FSyl) or guests looking to top up their CPD points should take advantage of our outstanding accredited CPD offerings.

For 2023, we have partnered with CPDMe who will be available onsite to facilitate collection of certificates 32 | February 2023 | IN SECURITY

of attendance and assist guests in building their CPD points portfolio.

Newly announced! Figen Murray to share the Martyn’s Law - Protect Duty On day one of the Security in Practice Conference, we will be joined by Figen Murray the mother of Martyn Hett, who at 29 years was killed in the terrorist attack at the Manchester Arena in May 2017. Figen is the force behind Martyn’s Law, a proposed legislation that requires publicly accessible locations to bring in security measures against the threat of terrorism. Martyn’s Law will hopefully form part of the Protect Duty. Figen has also been presented with the Outstanding Contribution Award at the 2020 Counter Terror Awards for her efforts in stopping terrorism.

Hosted meeting programme and unrivalled networking opportunities To meet the business needs of security professionals, The Security Event is bringing back CONNECT+ Live for another fantastic year of specialised networking. Matching the visitor’s buying requirements and needs with carefully curated exhibitors, the CONNECT+ Live team of matchmaking experts will fast-track access to key suppliers and integrators. Visitors can save valuable time and effort by making invaluable contacts through this outstanding and ever-popular hosted meeting programme.

Unrivalled networking opportunities The Security Event will feature

countless opportunities to connect with new and existing contacts, industry peers, business leaders and professional experts. Back by popular demand for 2023, The Security Event will host two networking reception drinks from 4:30pm on days 1 and 2 of the show. Unwind and meet industry peers and professionals, enjoy a drink with friends and colleagues, and make those vital new connections in an informal and affable setting.

One pass, six shows, one unmissable event As a key part of The Safety & Security Series, The Security Event, alongside Professional Security Officer Live, will again be uniquely co-located with 4 other industry-leading events: The Fire Safety Event, The Health & Safety Event, The Workplace Event and National Cyber Security Show.

With just one registration, attendees can cover the entire buying chain of the safety and security of people, property and assets. This series of shows is guaranteed the biggest of their kind in the UK, with over 33,000 SQM of total floor space, 800+ exhibitors, and one unmissable opportunity.

We also offer FREE PARKING for all visitors, saving you time and money, and giving you the flexibility to travel safely to and from the event across the full three days of the show.

For more information and to register for your FREE pass please visit www.thesecurityevent.co.uk

25-27 APRIL 2023 NEC BIRMINGHAM UK

THE UK’S AWARD WINNING NO.1 COMMERCIAL, ENTERPRISE AND DOMESTIC SECURITY EVENT FIND OUT MORE: WWW.THESECURITYEVENT.CO.UK Co-located with:

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SURVEILLANCE

AI at the edge

V

Doing the right thing with AI

ideo surveillance technology must be used responsibly, and regulating technology such as live facial recognition is important. But in appraising these technologies, we must be careful not to throw away AI and its benefits with the regulatory bathwater. Throughout history, technology has been put to both good and bad use. There is no better example of this than the personal computer. Connected to the internet, the humble PC opened up the world to its users, making

34 | February 2023 | IN SECURITY

communications with friends and family on the other side of the world cheap and easy.

In the wrong hands, however, the same personal computer allowed hackers to access inadequately secured corporate and government networks, steal sensitive information and sell it to the highest bidder.

It is right that we continually address the technology available to us and closely consider both the value it brings and its potential for misuse. At present, there is a specific concern across society about

technology that, if used irresponsibly, will infringe on our privacy and undermine civil liberties. This includes a number of technologies that rely on artificial intelligence (AI), most notably live facial recognition (LFR). A number of police forces across Europe have been using LFR, but a series of legal challenges have emerged around its use.

Striking a balance LFR is one of many examples of AI at work in video technology. Employed in video systems, AI can improve

image quality, remove noise and eliminate false alarms, ensuring that operators only focus on the incidents and events that matter. Used this way, AI saves time, reduces cost, boosts efficiency and enhances security.

At the same time, the European Commission is proposing the first-ever legal framework on AI to provide AI developers, deployers and users with clear requirements and obligations regarding specific uses of AI. Central to this will be the identification of different levels of risk associated with a particular application of AI. Importantly, the commission also hopes that regulation will “strengthen uptake, investment and innovation in AI across the

EU.” A balance is required between regulating the use of technology to ensure it does not trample over individual rights, while encouraging the innovation that gives rise to more and more applications where AI can deliver real benefits.

Responsible manufacturers like Hanwha Techwin are used to striking these balances. To be clear, Hanwha doesn’t offer a live facial recognition solution in Europe. And, as a Korean NDAA-compliant manufacturer with complete control over its supply chain and a strong background in cyber security, we are strong advocates for the responsible use of video surveillance technology.

A right and proper place for AI We support proper regulation and a

public debate around the responsible use of technology such as AI. At the same time, however, it is important that the valuable role that AI plays in video technology to help keep our public spaces operational, safe and efficient is recognised and encouraged.

For example, Hanwha is pioneering the use of AI ‘at the edge’ in video cameras to solve typical challenges that police forces face when investigating crime. Crucially, this is achieved without impacting on civil liberties.

AI can help police officers quickly locate a missing person by examining masses of video footage and quickly classifying images to extract only those that include attributes such as the colour of clothing worn by

IN SECURITY | February 2023 | 35

the individual, whether they were wearing a hat or carrying a bag, or even moving in a particular direction of travel. What might previously have taken police officers days to achieve can now be done in hours, freeing up officers to undertake more detailed investigative work instead of manually scanning video footage. AI

Uri Guterman

36 | February 2023 | IN SECURITY

makes this possible.

Doing the right thing Crucially, this use of AI does not carry implications for privacy as these systems are trained to focus on objects and attributes rather than identifying individuals through facial features.

What’s more, AI is even called on to protect the identity of members of the public captured on this video footage by redacting the faces of anyone except the missing person and rendering them unrecognisable.

Only police and court personnel and those permitted to access the unredacted video footage may do so.

In the light of the amazing things that AI now makes possible, it would be a shame if, in the quite proper assessment of forms of technology that can present a threat to privacy, AI and its benefits are thrown away with the regulatory bathwater.

Hanwha Techwin is a subsidiary of Hanwha Corporation, one of the

largest business conglomerates based in South Korea. Hanwha Techwin offers total security solutions which encompass network and analogue cameras, recording solutions, video management software and compression technology. Hanwha Techwin has consolidated its leadership position in security solutions by building self-developed SoC chipsets, along with the optical, manufacturing and image-processing technology accumulated over 30 years.

Hanwha Techwin is preparing for the future by continuing to invest in AI technology and cyber security in order to provide intelligent and secure solutions to customers.

Under its Wisenet brand, Hanwha Techwin will strive to deliver security solutions which customers can trust.

For more information about Hanwha Techwin, please visit our website: www.hanwha-security.eu

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16-18 MAY 2023 | EXCEL LONDON

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MANNED SECURITY

Modernising security Why the connected officer is driving security transformation

F

or many years, too many people have associated security with disengaged officers, offering a limited set of skills and reluctantly performing and recording a minimum set of daily tasks.

While customers may have been aware of these flaws, many have not prioritised security and, as a result, their security has continued in the same shape and design over lengthy periods, becoming outdated and ineffective.

Common complaints have included security being too reactive to incidents or providing limited and inadequate service delivery reporting. The officers themselves often cite a sense of loneliness, with

38 | February 2023 | IN SECURITY

an under investment in training and development and lack of connection to their head office and colleagues leading to their disengagement.

However, with the post pandemic environment acting as a catalyst, organisations are now demonstrating a much greater appetite to modernise security.

Noah Price, G4S Academy International Director, outlines how the role of security is changing and how its Connected Officer Programme is delivering service improvement, workforce engagement and the delivery of safer environments by leveraging technology advancements whilst maintaining personal interaction.

Today’s security consumers

demand a proactive, data-driven, intelligent, and informed approach to operational delivery. Security providers must supply their customers with clear and transparent performance data in real time, to drive better decision making.

So how is security responding?

G4S’ Connected Security Officer programme is emerging as the key enabler. Significantly, this technology-enabled programme still operates with people at the core, but uses technology to drive the service improvement and staff engagement that the modern environment demands.

The programme is already well embedded within some significant

security operations, such as the UK’s largest public services department, where the programme has been rolled out to officers operating across 800 UK sites.

Importantly, the programme is just as relevant for small and medium sized businesses, who require improvements to security, but on a much smaller scale.

What does a Connected Officer Look Like?

A Connected Officer’s appearance will vary depending on the environment in which they work. In some cases, wearable technology will be obvious to the public and for good reason. A first responder may appear bionic, given the multiple devices that they could be wearing, such as body-worn cameras with a visible screen, smart weapons and heads up displays.

But in a corporate reception, where officers are expected to balance their security function with customer service, the officer may wear technology that is less apparent to the public, such as smart watches, tablets and augmented reality glasses that look like everyday eyeglasses.

What Benefits Does the Connected Officer Programme Bring?

-Officer Engagement and Development Security officers are selected for their specific personality traits, that range from leadership and courage to compassion and patience. These human traits are what allow officers to greet visitors in one moment and deter criminals the next. Technology can’t have a conversation with another human to determine if they are a potential risk or provide a warm front of house greeting.

So, whilst the security officer remains key, the programme uses technology to support the officer by providing simple and easy access to a network of colleagues and learning and development materials - all driving more engagement and motivation.

Through a tablet or appropriate smart device, the officer can access formal training, bulletins and even company updates and news - supporting their development, engagement and preventing disassociation and frustration.

-Providing Data Driven Performance nsight The benefits of the Connected Officer programme are far from limited to the officers themselves. By using their handheld device to record all activities, data is captured centrally.

Information captured from officers operating across multiple locations can be consolidated into simple and easy to consume reporting - all accessed from a central location.

Any customer that oversees security across multiple locations can view key information, such as performance notifications, at the click of a button. They have real time insight to drive better decision making.

Common areas of monitoring include validating that key tasks have been completed in accordance with the contract service level agreement, and in compliance with regulatory requirements and that shifts have been fulfilled. Customers can also review an archive of reported incidents to assess trends.

-Performance Improvement This data insight leads to resource optimisation and a real focus on

IN SECURITY | February 2023 | 39

service performance improvement, and the Connected Officer Programme has real operational benefits too.

A real time connection to a command and control function makes use of developments in artificial intelligence to identify potential incidents before they occur. Unusual motion and activity is flagged in real time, allowing officers to proactively investigate incidents, armed with key information, rather than waiting for incidents to be reported, when it is often too late.

When an incident does occur, the Connected Officer programme provides instant officer location visibility to command and control.

This means that the most appropriate officer is tasked with attending the scene and can be briefed on any potential threats in advance, so they are fully prepared to provide an appropriate response. Speed of response is critical in an emergency and this saves precious time.

-Creating a Safer Environment We have seen the Connected Officer Programme have huge safety benefits in sectors where violence 40 | February 2023 | IN SECURITY

and aggression is prevalent, such as hospitals, retail and other public facing roles.

The presence of body-worn cameras, as part of the connected offering, has been proven to lead to a noticeable change in the way that the public interact with security often quickly appeasing hostile and aggravated incidents, once people become aware that they are being recorded.

-A Sustainable Approach The environment itself benefits too.

With paper reported to account for around 26% of total waste at landfill, the elimination of paper-based reporting provides significant sustainability benefits. In addition, as less paper is consumed, precious storage space is freed up, meaning less energy is consumed.

What’s Next?

As artificial intelligence and natural language processing progress, we will see increased adoption of virtual officers, which will operate in a similar manner to mobile assistants such as Apple’s Siri, Amazon’s Alexa, IBM’s Watson Assistant and

Microsoft’s Cortana.

As an example, a connected security officer will engage their radio or mobile device and ask the assistant to run a license plate. The system will query the incident and case management software, or any of our other enterprise systems. It will be an officer’s virtual partner.

During one of the most transformational times in human history, technology is vital, and G4S will always use it to support its security officers. The future focus of the Connected Officer Programme will be to maintain the right balance between leveraging technology advancement and maintaining personal security interaction.

Noah Price is International Director of the G4S Academy which is responsible for sharing specialist threat and security knowledge.

It provides regular, free security bulletins on potential threats, which can be a useful part of security planning.

For further information, please visit www.g4s.com/en-gb/what-we-do/ academy

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INTEGRATED SECURITY

Defining the future The business case for integrated solutions by Mark Taylor, RISCO UK and Ireland managing director

F

or many of the accredited and professional security installers that form a rapidly increasing share of RISCO’s customer base, the acquisition of new commercial and high-end residential projects is a key component of their business development plans.

With the potential of high returns as well as interesting work

42 | February 2023 | IN SECURITY

that promotes job satisfaction and employee retention - at a time when, according to apprenticeship provider Skills for Security, the industry is facing a shortage of around 30,000 engineers - these contracts are highly sought after.

Within the commercial and high-end residential sectors, end-users including those in the office, logistics, retail, hospitality

and manufacturing sectors are increasingly specifying access control solutions. Indeed, business intelligence firm Expert Market Research (EMR) forecasts that globally, this market will grow by 7.4% between 2023 and 2028.

Access control solutions have the capability of providing customers not only with an increased degree of physical security but can also

help organisations to achieve wider goals. For example, environmental sustainability can be improved by controlling and monitoring access to different areas, so enabling companies to adapt their heating and lighting according to occupancy.

This increased demand for access control solutions currently coincides with one of the most challenging sets of economic circumstances seen for many years. While inflation looks set to continue to fall following last October’s 41 year high of 11.1%, the government predicts that by the end of 2023, it could still be double its 2% target.

Within this context, it is increasingly difficult for installers to maintain healthy margins, especially when some SME enterprises and high-end residential property owners still regard premium security as an option rather than a necessity. It is the role of manufacturers to provide customers with the opportunity to deliver cost-effective installations.

Integrated solutions Access control technology is subject to fast-moving technological developments, and a growing number of manufacturers are now able to offer solutions that integrate access control with other security capabilities, such as intruder alarms and video verification. Precluding the complexity of combining multiple standalone systems and facilitating quicker and easier installation, these products enable installers to limit project costs.

Some integrated solutions are particularly suitable for premises including a limited number of doors, for which separate access control and intruder alarm systems are unnecessarily expensive, providing excessive levels of functionality.

They also allow installers to carry a relatively small amount of stock – of particular importance as some manufacturers continue to face post-pandemic and post-Brexit supply disruption – and to spend time training their engineers in the fitting of just one product.

Sourcing equipment As the choice of integrated intruder alarm, access control and video verification solutions expands, the process of sourcing the appropriate

product can be overwhelming for installers, but there are several criteria that we recommend they look out for.

First off is to find a product that features BUS. The most flexible wiring topology on the market, BUS architecture enables devices such as keypads, detectors and sounders to be flexibly wired in a single-line “daisy-chain” protocol in addition to or in place of a conventional “star” layout. If required, it also facilitates the introduction of a “spur” configuration to wire a specific device using a short extension. BUS significantly reduces the lengths of cabling and quantity of zone expanders required. Furthermore, BUS connected devices facilitate significantly reduced on-site

maintenance and fault-finding visits, allowing installers to adjust device settings remotely - with resultant cost-savings.

Linear BUS formats are quick and easy to install and incorporate an economical quantity of materials.

They save installers many hours of labour: in the experience of some RISCO customers, this saving has been as high as around 75%.

These benefits become particularly apparent on large commercial projects.

Launched at the end of last year and designed for projects ranging from high-end residential to multisite commercial premises involving up to 32 doors and 512 zones, RISCO’s LightSYS+ Access Control cloud-based integrated alarm, access IN SECURITY | February 2023 | 43

control and video verification solution is an adaptation of the LightSYS+ scalable hybrid intruder alarm system unveiled in January 2022.

It features RISCO BUS - the first BUS architecture on the market when it was launched nearly 20 years ago – which connects up to 32 devices via a single 4 core cable; existing cabling may be used. This technology allows contractors to programme, diagnose and service LightSYS+ Access Control remotely, speeding up installations and reducing the need for maintenance site visits.

The second criteria to look for when selecting an integrated solution is backwards compatibility. Products featuring this capability can be assimilated into any existing wiring configuration and type, facilitating flexible wired formats and selectable 44 | February 2023 | IN SECURITY

zone resistor values, so promoting easier upgrades and providing end-users with a cost-effective means of integrating access control.

In their entirety, integrated access control, intruder alarm and video verification systems include a range of auxiliary products such as push to exit (PTE) buttons, break glass panels, maglocks and door opener readers (DOR); IP65-rated DORs are the most versatile, able to be installed either indoors or outdoors and capable of functioning in extreme temperatures. In order to make the product procurement process as efficient as possible, it is worth sourcing a supplier offering the entire equipment portfolio.

The provision of a comprehensive suite of installer support services such as webinars and videos, as

well as face-to-face training events, is also key to the delivery of costeffective integrated solutions, and many installers prefer to work with manufacturers offering UK-based technical assistance which facilitates competitive response times.

Finally, insurance providers will stipulate that end users’ security solutions meet a range of industry standards - such as PD6662 and EN50131 – so it is crucial that installers use products that are compliant with these.

RISCO’s LightSYS+ Access Control will be on show at stand 4/ E100 at The Security Event at NEC Birmingham 25th-27th April.

For further details, please visit www.riscogroup.com/uk

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DIRECTORY

The ASSA ABLOY Group is the global leader in access solutions. Our offering covers products and services related to openings, such as locks, doors, gates and entrance automation solutions. This also includes expertise in controlling identities with keys, cards, tags, mobile and biometric identity verification systems.

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Hanwha Techwin Europe, formerly Samsung Techwin Europe, offers robust and reliable video surveillance products designed to meet the current and future needs of security professionals. Our cameras, video recorders and other devices are built to exacting standards which reflect the heritage of precision engineering associated with the Samsung brand.

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Maxxess Systems delivers innovative SaaS and security management software solutions that combine otherwise disparate physical security, communications, business intelligence and data integration capabilities onto one unified management platform. https://maxxess-systems.com

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Panasonic i-PRO Sensing Solutions Corporation of America a global leader in professional security solutions for surveillance and public safety, is launching their new name, i-PRO Americas Inc., and taking a unique approach to best navigate the evolving business environment and technology demands of the professional security industry.

With over 30 years of experience, we design and manufacture marketleading security solutions for a range of buildings. Around 25,000 buildings each year are secured globally with Paxton products. Our global Head Office is based in Brighton, we have colleagues in 12 countries and we export to over 60 countries worldwide. www.paxton-access.com

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As a trusted advisor and reliable partner, as a system integrator, service provider and a product vendor, Siemens offers energy-efficient, safe and secure buildings and infrastructure. With our people, our global footprint and our technical expertise, it's our passion helping you to create the perfect place – your perfect place.

From its inception in 2001, SALTO was created with one objective: to devise a world-class access control system that was simple to use and extremely efficient, giving users the ability to control all their access needs and secure all their doors without complex and expensive wiring. www.saltosystems.com

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