In Security September 2017

The magazine with the inside story on security issue 31 september 2017

A safe port FLIR’s NVMS improves security for Port Angeles

06 INDUSTRY NEWS

20 Full control

24 Sicurezza 2017

28 perfect score

Latest developments from the security industry

From evacuation to conferencing

We preview the Sicurezza 2017 exhibition

Rangers trust in Dallmeier

Commentary The magazine wiTh The inside sTory on securiTy

W

issue 31 september 2017

a SaFE poRT FLIR’S NVMS IMpRoVES SEcURITY FoR poRT aNgELES

06 INDUSTRY NEWS Latest developments from the security industry

20 FULL coNTRoL From evacuation to conferencing

24 SIcUREzza 2017 We preview the Sicurezza 2017 exhibition

28 pERFEcT ScoRE

Rangers trust in Dallmeier

Editor Chris Hewett Advertising +44 (0)1622 201207 advertising@mebmedia.co.uk Accounts Jay Kempisty +44 (0)1622 201207 accounts@mebmedia.co.uk Publisher Wayne Banks +44 (0)1622 201207 wayne.banks@mebmedia.co.uk Designer Mark Fisher Published by MEB Media Limited 13 Princes Street Maidstone Kent ME14 1UR United Kingdom

elcome to the September issue of In Security. With the hot summer weather turning to shades of autumn, the focus has moved to the second half of the year where we can expect some major changes. This issue’s Product & Industry News section (starting on pasge 8) showcases the latest news form the industry.

Our cover Story shows how FLIR’s Lattitude Network Video Management System (NVMS) improves security system management, evidence capture and realtime response for Port Angeles police (see page 2).

From evacuation to conferencing, Bosch supplies full security and communications solution to the Krakow International Conference and Entertaimnet Centre (ICE) the business and cultural flagship of this beautiful city (see page 20).

Next, we preview the Sicurezza 2017 exhibition which has competitiveness for professionals and companies as the objective (see page 24).

Rangers FootballClub – The Light Blues trust in top-notch security technology from Dallmeier. When the club’s management decided it was time to upgrade to a state-ofthe-art video monitoring system, the solution offered by German video technology experts Dallmeier came out on top (see page 28).

Jane Farrell, FM Development Manager, Sodexo and Chairman International Professional Security association (IPSA) looks at the challenges with security in university accommodation (see page 32).

Finally James Kelly, Chief Executive of the British Security industry Association, takes a look at the benefits of systems integtation especially the ability of access control to integrate with other sytems (see page 36).

Chris Hewett, Editor n

Tel: +44 (0)1622 201207, Fax: +44 (0)1622 210207 info@mebmedia.co.uk www.mebmedia.co.uk Articles and art may not be reproduced or reprinted without the express written permission of the publisher.

Exclusion of Liability Although every effort will be made to ensure the accuracy of all materials published, the publisher takes no responsibility for errors or omissions.

02

06

20

Copyright © MEB Media Ltd – 2017, all rights reserved.

28 Contents 02 Cover Story – A safe port FLIR’s NVMS improves security for Port Angeles police 06 Product & Industry News All the latest developments from the security industry 20 Full control From evacuation to conferencing 24 Sicurezza 2017 We preview the Sicurezza 2017 exhibition

28 Perfect score Rangers trust in security technology from Dallmeier

32 36

32 The challenges with security in university accommodation

By Jane Farrell, FM Development Manager, Sodexo and Chairman International Professional Security association (IPSA) 36 Achieving efficiency through integration The BSIA takes a look at the benefits of systems integration

IN Security I September 2017 I 1

cover story

A safe port FLIR IP surveillance system acts as force-multiplier for law enforcement

FLIR Latitude Network Video Management System (NVMS) improves security system management, evidence capture and real-time response for Port Angeles police.

Crime prevention and public safety are top priorities for municipalities.

However, limited staff and resources inhibit law enforcement from quickly and effectively responding to all incidents. By deploying FLIR’s advanced, enterprise–grade video solutions, police fleets dramatically increase their ability to monitor all city entry points and view live surveillance video from problematic locations.

Port Angeles, located on the U.S.Canada border, is host to a thriving

2 I September 2017 I IN Security

maritime port and a significant customs entry point into the United States. This picturesque city is located on the Olympic Peninsula in Washington, opposite Canada’s stunning Vancouver Island and Victoria, British Columbia. Port Angeles is the gateway to beautiful Olympic National Park, attracting approximately three million visitors during the spring, summer and autumn months. Ferryboats travel the 90-minute route between Port Angeles and Victoria several times a day for most of the year, making the small town a popular tourist destination. The city’s harbor is deep enough to provide anchorage for large vessels, such as tankers and cruise ships, making the port a busy location itself.

Security Upgrade Video surveillance is a powerful tool to enhance border security and public safety. However, outdated video equipment can create critical security vulnerabilities.

To ensure the security of the city of Port Angeles, officials wanted to upgrade its aging analog video surveillance system to a solution that provided higher resolution images and remote video access, while remaining easily scalable over time. As the city’s analog system reached end-of-life, officials also desired to improve surveillance in high-traffic areas within the city and along the coastline.

“The analog system was obviously obsolete the day they put it online,” said Brian S. Smith, Deputy Chief

of Police, Port Angeles. “We could only view video from one spot—in our control room.”

Another goal of the upgrade was to allow police officers to stream video from any of the city’s cameras to their patrol cars.

This would enable faster, more effective incident response and serve as a force-multiplier and situational awareness improvement for the small department.

“We needed a new approach to leverage our existing law enforcement resources to address current and emerging challenges,” Smith said. “We knew that advanced video surveillance technologies could provide a quick return on investment.”

City officials dedicated a significant amount of time, money and manpower to acquire the technology to meet the city’s new security plan. After a three-year process, Port Angeles secured a $400,000 Homeland Security grant. Officials then asked for a security system recommendation from Last Mile, Inc., who had previously designed and installed a successful security solution for the city of Seattle.

Based in Longview, Washington, Last Mile, Inc. manufactures Cyclone wireless network gear, resells high quality wireless network and security equipment, and provides microwave wireless and CCTV system consulting, design, and integration services. The company has been servicing cities, public entities and private industries for over 17 years.

Last Mile, Inc. later met with Port Angeles staff to learn their security system specifications. Officials sought a scalable, open platform solution that uses Internet Protocol (IP) for monitoring and control, and supports surveillance products from many manufacturers. They also wanted to integrate a wireless mesh network, optimized for video applications in outdoor municipal and public safety deployments, to stream live video to police vehicles.

Scalable IP Video Surveillance System Soon after, Last Mile, Inc. designed, configured and programmed a comprehensive IP video surveillance solution consisting of the FLIR Latitude Network Video Management System (NVMS) integrated with

Bosch and Axis cameras, and a private citywide HPE/Aruba Networks wireless mesh network for public safety personnel.

Installation occurred over three months, and now the video solution has empowered police to better protect both the port and city more effectively. According to Smith, the surveillance is primarily used for forensic investigations following suspicious activities or emergencies, as well as for realtime containment of suspects and monitoring of certain areas.

“In terms of versatility and access, it’s a great tool that we didn’t have before,” Smith said. “Now, we have a system we can add to. It meets our needs and allows us to have more information for patrol, response and investigation. When you’re installing a system like this, you have to be able to show that you’re not adding to the financial burden—that you’re increasing your efficiency without creating a cost that’s beyond what you can sustain.

We think this system meets that.”

Video data is recorded at seven fps and stored at the command center for 30 days for investigative g

IN Security I September 2017 I 3

purposes and to meet Washington public record laws. To simplify cabling requirements, reduce installation cost, and increase reliability, video is transmitted to a central command center via a robust fiber backbone ring network and utilizes the wireless mesh network to reach edge locations, which would otherwise be cost prohibitive to employ. The camera feeds are then captured and managed

by FLIR Latitude NVMS, which tracks incoming activity, provides a streamlined video interface and alerts officers to key events.

Streaming Live Video Port Angeles officials were particularly impressed by the FLIR VMS innovative mobile video push app, TruWitness, which extends video surveillance beyond the point of fixed cameras and allows real time mobile device video to be viewed and recorded as additional cameras in the Latitude NVMS system. In fact, TruWitness was a key reason why they selected FLIR for the project.

“At the time, not a single company in the VMS sector was doing that,” said Keith Young, senior sales engineer at Last Mile, Inc. “The TruWitness app is what pushed Port Angeles over the top where they said, ‘we to have to have that.’”

FLIR’s mobile client software additionally enables police officers to stream live video to their squad cars. Police patrols are able to able to use their smart devices to stream, record, analyze, review and export live video from any location, enhancing rapid response and mission critical decision-making.

“We are now able to better monitor and track suspicious vehicles and passengers unloading from the ferries,” Smith said. We are also monitoring the coastline, and can dispatch police officers to send live video from any remote location.”

The video streaming is done through either the cellular network or private wireless mesh network, and the system allows officers to move seamlessly between the two.

4 I September 2017 I IN Security

“We have a very unique system here that uses In-Motion router boxes, which are in our patrol cars,” Smith said. “It decides what is the best signal—Wi-Fi, 3G or 4G—and toggles back and forth [as police move throughout the city]. Most of the time, we’re streaming the mobile application through Wi-Fi.” One of the advantages of using the private Wi-Fi is that it ensures reliable and efficient communication between law enforcement at all times. In the real world when natural disasters, riots, sport games or other large events take place, the public are on their phones, streaming video, updating social media, making emergency phone calls, overloading the cellular networks.

In those instances, police officers’ cell phones become useless and they have to rely solely on limited two-way radios. Private Wi-Fi networks eliminate this issue.

“If you have your own private wireless, you can still utilize team coordination and case management apps, photo sharing, Wi-Fi calling, and the TruWitness capability,” Young said. “When everything else goes down, law enforcement and first responders are still able to communicate at the same level.”

Additionally, the data plans required to run cameras over cell phone carrier connections can be extremely expensive. The private Wi-Fi network presents a significant cost-savings for the city.

Looking Forward Video surveillance initiatives are a top priority for Port Angeles. The current system has proven useful on several occasions to help police solve crimes and gain insight into the city’s security posture. Additional grants will fund projects to enhance security at local parks, transportation networks and correctional facilities.

The city plans to increase the number of cameras across key locales throughout the region and add video analytics to further bolster the system’s capabilities.

“We knew the success of the first phase would lead to the deployment of more cameras, so we chose a solution that could be easily and economically expanded over time,” Smith said. “FLIR delivers the technology that meets our current and future needs, while providing a streamlined user experience and maximum flexibility.”

For further information please visit www.flir.com/security n

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product and industry news

Smiths Detection wins biggest ever single order for next-generation hold baggage scanner for Frankfurt Airport Advanced HI-SCAN 10080 XCT hold baggage scanners offer flexible, sophisticated detection capabilities Wiesbaden – 22 September 2017: Smiths Detection has won its largest single order ever for its advanced HI-SCAN 10080 XCT hold baggage scanners, with an associated eight-year service agreement. The contract covers 35 of our HI-SCAN 10080 XCT nextgeneration scanners to support the upgrade to the ECAC Standard 3 explosives detection systems.

The solution will deliver increased security and operational efficiency, and can easily be upgraded to meet future requirements to identify evolving threats, such as homemade explosives.

Frankfurt is Europe’s second busiest airport in terms of cargo and fourth in terms of passenger numbers, with over 60 million in 2016, making a highspeed, high volume hold baggage system critical to screening efficiency.

The HI-SCAN 10080 XCT scanner combines high-resolution X-ray technology, medical-quality computed tomography (CT) and advanced detection algorithms to deliver exceptional levels of security.

6 I September 2017 I IN Security

It supports a high throughput of up to 1,800 bags per hour, can accommodate items measuring up to 1,000 x 800 mm, and operates with a low false alarm rate to deliver a highly efficient screening process.

Delivery will take place on a rolling basis between 2018 and 2021 with the order also including an eight year service agreement.The scanners will be used in Terminals 1 and 2 and will be operated by the German Federal Police.

“This contract represents our largest single order to date for ECAC Standard 3-compliant hold baggage scanners,” commented Tony Tielen, VP of EMEA for Smiths Detection. “Frankfurt was one of the very first airports we supplied with security equipment over fifty years ago, and we’re delighted to have the opportunity to continue protecting Germany’s busiest airport.”

Further details on the Smiths Detection HI-SCAN 10080 XCT can be found here: www.smithsdetection. com/index.php? n

Raytec IP lighting combats crime at historic manor house

Raytec Network Illuminators have been deployed as a key element of a bespoke IP security solution for a Grade II listed Manor House in Shropshire, UK to deliver outstanding night-time surveillance images and actively combat crime.

Previously a target of crime, the estate had no professional CCTV system, relying only on halogen lighting with inbuilt PIR detectors. The security team needed a solution which would allow 24/7 monitoring over the property, particularly at night, with the ability to respond instantly to any security breaches.

SMC, leaders in electronic system design and installation, were responsible for designing the solution.

They designed a state of the art IP surveillance system, fully integrated with Raytec White-Light IP Illuminators which were installed around the estate perimeter and around the Manor House. IP addressability and connectivity was crucial to the system design, ensuring that the IP lighting could be automatically triggered by any network device to provide an instant, visual response to any incident in real-time.

A bespoke integration with a Crestron Control System also allowed remote control over the lighting at any time and was designed in house by SMC using Raytec’s network lighting API. OPTEX PIR’s were installed to detect the first signs of an intruder and automatically trigger the Raytec Network Lighting as a first line of response to deter any potential intruders.

Simultaneously the system sounds an internal alarm in the estate office and the manager’s apartment.

The powerful LED lighting enables new Samsung PTZ network cameras to deliver high quality images during the hours of darkness, providing reliable information to the staff as to who or what is on-site. The security team are able to use the Crestron system via a simple

touch screen interface to take live control over any individual illuminator or group of illuminators. Selecting them via a simple map view, they can flash key zones of illuminators in the exact place an incident is occurring as a further warning signal to deter crime.

Sean Gill, SMC Security Manager comments, “We selected the Raytec IP lighting as it could be easily integrated with the wider system and enables us to respond instantly to any potential break-ins, even if they occur out of hours. The high quality LED lighting is also crucial to helping our CCTV operate at night. We know that our PTZ cameras can zoom in on any incident anywhere in the grounds and capture exceptionally detailed images in the dark. In fact, the new IP system has already allowed us to prevent a potential break-in and helped us to clearly identify the intruders!”

“This is a fantastic example showing the endless integration possibilities with Network Lighting” comments David Lambert (Managing Director – Joint, Raytec). “IP lighting is fully customisable to any requirement and represents a leap in the performance capability of security systems. We’re pleased that SMC have been able to use our API to create a bespoke lighting integration with their Crestron Control System which puts them firmly in control of their security at all times”.

The installation has been an incredible success with proven results and the estate is extremely pleased with the final outcome. Both SMC and Raytec are pleased that their collaboration of intelligent system design and IP surveillance lighting has significantly improved security, actively prevented crime, whilst creating a flexible system that can adapt and evolve with the needs of the site.

Discover Raytec’s full range of Network Illuminators at www.rayteccctv.com n

IN Security IN Security I September I June2017 2015II 7

product and industry news

The Smart Choice from Securefast Securefast plc, one of the UK’s Leading Security and Access Control providers has announced the launch of the SmartLock Proximity Access System as part of the company’s wide range of mechanical and electronic access control solutions.

The stylish new Smartlock ASL900 is a wire free, stand alone, intelligent computer based access control system that uses MIFARE® RFID proximity card technology, which offers a cable free, easy to operate and secure access solution that is ideal for both small and large installations such as public buildings, hotels, schools, colleges, offices, hospitals and residential accommodation.

With 60min fire rating, the new Smartlock by Securefast incorporates centralised card programming, which utilises easy to use Windows based software that enables individual and personalised card access to doors and areas, time and date validity and shift control, all without the need for unsightly cable installations around the building.

The Smartlock Virtual network system includes a battery powered door mounted lock, a mains powered controller that governs the frame mounted electric locking mechanisms, lifts, barriers etc. and the Total

Management software, which can include card printing and system integration.

Alternatively, the Smartlock ASL900W by Securefast is a wireless networked version which offers all the advantages of the standalone system, but with the benefit of wireless networking including features such as instant card cancelling, real-time logging and fault reporting.

For the ultimate in secure, flexible and easy to use access control, the new Smartlock system from Securefast provides the perfect economic solution.

For further information on the Smartlock range please visit the website www.securefast.co.uk n

Luminite release new wireless keypad

The new keypad (LGKSQ) is waterproof to IP66

8 I September 2017 I IN Security

Luminite Electronics, manufacturer of wireless and hard wired PIR detectors, is delighted to announce the relaunch of their latest wireless keypad offering installers a flexible and secure means of remotely setting and un-setting an alarm system.

Designed to work with Luminite’s Genesis range of PIR detectors, the new keypad (LGKSQ) is waterproof to IP66 and has a radio range of up to 300m so is suitable for entry / exit points on a construction site, for example.

A Genesis IP masthead (LGIPMT434) is required in order for the keypad to operate.

Each unit is supplied with a simple plug in module to allow installers to use the keypad in conjunction with Genesis IP mastheads. Alternatively the keypad will work with Luminite’s Relay Control Unit over RS232.

Users can also incorporate the keypad to third party alarm systems with the SDK IP integration.

The keypad is fully encrypted and secure and up to eight PIN number and user names can be assigned and stored. Existing Genesis IP installations can be upgraded to take advantage of the new keypad.

For more information visit: www.luminite.co.uk n

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product and industry news

Openview security solutions installs consolidated control room for Lancashire hub cctv centralisation project

OpenView Security Solutions (OSS), one of the UK’s leading providers of CCTV and IT infrastructure solutions to the public sector, has successfully completed the design and installation of a new control room in Blackburn, Lancashire. The company was awarded the contract after an open tender process as part of the Lancashire Hub CCTV Centralisation Project to consolidate separate facilities across the county into a single super hub control room which will reduce costs and improve service delivery against collective community safety objectives.

The new control room, which cost almost £1million, is located in King George’s Hall, Blackburn where seven operators and two supervisors monitor over 240 cameras across East Lancashire around the clock. It features a videowall that comprises 33 x 42” screens, one of the UK’s largest local authority installations.

The official opening was attended by Assistant Chief Constable Mark Bates and Council leader Mohammed Khan from Blackburn with Darwen Council, who hailed the complete project as a resounding success, stating: “This impressive facility will not only save the participating authorities money on their previous CCTV costs, but it will also lead to more prosecutions and a reduction in crime and anti-social behaviour. We are hoping that more authorities throughout Lancashire will join this innovative initiative.”

Funded by the Department for Communities and Local Government via its Transformation Challenge Award with an additional contribution from Lancashire Constabulary’s Police and Crime Commissioner, the first phase of the Lancashire Hub CCTV Centralisation Project has been to consolidate legacy systems and control rooms located in Blackburn with Darwen, Burnley and Preston. In further demonstration of this collaborative approach to the provision of CCTV services, the project improves the

10 I September 2017 I IN Security

ability to share data with Lancashire Constabulary on a real-time basis to enhance the delivery of an efficient and appropriate response to incidents as they occur.

OSS conducted extensive site surveys, including lines of sight, before recommending a wireless Ethernet network that would allow the majority of locations to be migrated to the latest Hikvision HD IP cameras wherever possible. This new wireless infrastructure links to the existing wide area network and was completed prior to installing the latest video management and storage platform into the East Lancashire data centre. An Hikvision control room system was then installed before migrating Blackburn with Darwen’s CCTV system into the new facility, ensuring that no loss of service was experienced during the process. OSS then migrated the remaining systems on a staged basis.

“We have been impressed by the high quality of advice and technical ability provided by OpenView Security Solutions throughout this strategic project,” added Peter Wareing, CCTV Services Manager for Blackburn with Darwen Council. “We now have an efficient and cost effective CCTV solution that will deliver significant savings for all participating local authorities through the optimisation of staff resources, elimination of telephony circuit rental costs and reduction of ongoing maintenance costs. The system also provides a platform for improved income generation to help achieve our objective of making public space CCTV a self-financing proposition.”

In conclusion, Andy Ward, Sales Director of OpenView Security Solutions, commented: “We are delighted to have played such a big role in the successful delivery of this project that transmits real-time HD images back to the control room at a much lower cost than the previous analogue-based systems. It also shows how councils can work effectively together to provide a higher level of service and improve safety in public spaces.” n

Net2 Entry provides simple access control for central London apartments Islington on the Green is a residential complex consisting of 70 modern, high specification apartments. Based in the heart of Islington, these properties boast all the benefits of an unbeatable central Islington location, whilst maintaining the security of a private development with concierge.

Requirement Islington on the Green required an update to their existing access control solution, that had ceased to function. They also required an improved access management system that would be simple to use, and could enable the concierge and residents to grant access to visitors from the Reception, and their individual apartments, respectively.

The General Manager of Islington on the Green, Ashley Proctor, approached MAS Systems to specify a new system, having previously worked with the company on a large hospitality establishment.

MAS Systems, based in East Sussex, specialise in electrical, security, CCTV and fire alarm installations within London and the South East of England. Neil Matthews, Fire and Security Systems Manager, recommended Paxton’s Net2 Entry system, combined with the Net2 software, to meet his clients’ requirements.

Solution Net2 is a user friendly and flexible networked access control system, designed to make the management of any site straightforward. Neil says: “I’ve worked with Paxton products for more years than I can

count, I know Net2 inside and out. Their technical support is always great, which is why I thought Paxton’s Net2 range would offer the ideal solution.”

The new Net2 system electronically controls the main entrance to the building, as well as the private entrances to each of the 70 apartments. With the Net2 Entry monitors, residents can permit access to visitors following visual or audio verification. The concierge can easily program new access tokens for residents on site, and cancel them from the system should any be lost or stolen, significantly increasing the level of security compared to a standard lock and key system.

Net2 system can be administered from one central PC, with external IT management able to monitor and maintain the system remotely via the network.

Result The Net2 system, with Net2 Entry, has provided Islington on the Green with a secure access control solution, that gives their residents the ability to grant, or deny, access to visitors, and gain access themselves with a simple token.

Ashley Proctor, General Manager, says: “The software is really easy to use, the Net2 Entry system is simple, and it does what we need it to: enabling the concierge to visually verify visitors, and residents to buzz people into the building.”

With potential plans to refit the adjacent Islington on the Green Theatre, the Net2 system also provides the opportunity to expand and secure the new site, included in the same development complex, from the same centrally managed system. n

IN Security I September 2017 I 11

product and industry news

Ezitracker unveils new user interface

“We’re taking Ezitracker to the next level in our bid to deliver an improved customer experience in terms of service delivery, customer support and continuous product innovations.

Ezitracker, – Global provider of remote workforce management software, Ezitracker has rolled out a new interface and enhanced user experience to their 80,000 global users.

The new user interface boasts a cleaner, clearer and more intuitive user design. It will make managing complex remote workers easier than ever before. Their developers have unveiled an all over improved look and feel to the popular remote worker solution. In addition to the new UI, Ezitracker is now offering a range value added modules to improve the complex process of managing remote workforces.

Ezitracker provides web-based solutions for Time & Attendance Monitoring, Mobile Audits, Payroll Automation and Management Reporting to cleaning & facilities management companies, security companies and temporary employee agencies.

Established in 1998 and now part of the HAS Technology Group, Ezitracker has built a reputation of being a trusted supplier of reliable and innovative technology solutions for better remote workforce management.

Group Marketing Director, Simon Rider said: “We’re taking Ezitracker to the next level in our bid to deliver an improved customer experience in terms

12 I September 2017 I IN Security

of service delivery, customer support and continuous product innovations. Our design team know that an intuitive user experience is crucial for our FM and Cleaning Clients and the remote users themselves.

The team has identified what is important to our clients and we are delighted to introduce this new user interface. This release provides us with a solid foundation for the future as Ezitracker continues to evolve.

Trusted by over 80,000 users world-wide, Ezitracker solutions enable companies with remote staff to quickly and easily: Evidence service quality and contract compliance Reduce payroll administration and costs l Place

the right staff in the right place at the right time l Respond quickly to unplanned demand l Minimise service disruption l Meet duty of care obligations They can be quickly and easily integrated with other business critical software packages to make remote workforce management easier, cost effective and efficient.

For more information, visit www.ezitracker.com n l

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product and industry news

Optex opens german office to support local channel partners “We felt it was vital to sustain this growth that we have a local office where system integrators and distributors can ask any questions and seek advice on any potential projects.”

OPTEX, the leading sensor manufacturer, has opened a new office in Offenbach, Germany to better support its network of distributors and system integrators in Germany, Austria and Switzerland (DACH) region.

The new facility near Frankfurt includes a meeting room with live products, and will be managed by Thomas Napora, Head of Business Development/ Sales in the DACH region for OPTEX (security products). He is expecting business expansion in outdoor intrusion detection for the residential and commercial applications, as well as a growing number of high security perimeter protection projects in the region.

“The DACH region has been a focal point for us for the last couple of years,” Thomas says, “we have seen a growing interest in our award-winning REDSCAN laser sensors, our active infrared beam towers and our short and long range outdoor PIRS. “With a strong base of trained and certified channel partners, we have now reached a point where we need to invest into the expanding DACH region with a genuine physical presence. This new office in central Germany will be a fantastic resource for our existing network of distribution partners and system integrators.”

14 I September 2017 I IN Security

Thomas’ team will also focus on providing project assistance including planning, onsite assistance, system design, and integration support for video management software and PSIM platforms up to commissioning, and additional product and sales training for all OPTEX Partners and system integrators. It will also support its partners at key events and exhibitions in the DACH region.

“As outdoor protection is usually the first line of security, OPTEX’s intrusion detection sensors play a significant part in an overall security solution,” Thomas adds. “The support OPTEX will offer from this office will insure that the requirements of end customers will be met with the right sensors integrated with other technologies.”

Jacques Vaarre, Managing Director of OPTEX, EMEA Headquarters, says the company has enjoyed substantial growth in the region over the last few years: “We felt it was vital to sustain this growth that we have a local office where system integrators and distributors can ask any questions and seek advice on any potential projects.”

The move follows the opening of the OPTEX EMEA Headquarters in Maidenhead three years ago. www.optex-europe.com n

Mobile workforce access solution CLIQ® Connect wins prestigious security award in France Paris, CLIQ® Connect has been declared winner of the Gold Trophy at France’s high-profile APS 2017 awards.

ASSA ABLOY’s new, cost-effective way for facility managers to administer mobile workers’ access control rights was judged on four main criteria: innovation and new technology; meeting end-user needs; interconnectivity; and ROI. “CLIQ® Connect Online is the only electronic key solution on the market which offers real-time access control,” explains Mélanie Dubus, Directrice Marketing and Development at ASSA ABLOY France.

When a user inserts their programmable CLIQ® Connect key into a cylinder, the key can contact the server to obtain real-time authorization to unlock. With this Online functionality enabled access is not stored inside the key, making CLIQ® Connect a much more secure solution for sensitive premises.

“CLIQ® Connect also makes it easy to amend any time- or location-limited access rights issued to remote workers,” adds Mélanie Dubus. “This saves the time and expense of returning to base or using mobile programming devices.

“We are thrilled our breakthrough access control technology has been recognized by such an esteemed

group of industry experts.”

The APS jury consisted of eight high-profile security managers from multiple industries including retail, distribution, health care and public services. They awarded CLIQ® Connect the Gold Trophy at the inaugural APS Awards. The diploma was presented in Paris at September’s APS Salon, a leading security and safety trade fair.

The new CLIQ® Connect app, part of the trusted CLIQ® ecosystem, makes mobile workflows smoother.

A key-holder no longer needs to update access rights physically in person, carry additional updating devices, or even return to base. All they need is a smartphone, the CLIQ® Connect app and a secure Bluetooth connection.

The app pairs any programmable CLIQ® Connect key, via an encrypted cloud connection, with the CLIQ® Web Manager. To change a key-holder’s access rights, a system administrator simply accesses the CLIQ® Web Manager software — from anywhere — and updates it. A key-holder makes a secure Bluetooth connection between their programmable CLIQ® Connect key and the app to instantly update access permissions.

For more information on the APS security trade fair, and their 2017 awards, visit www.salon-aps.com n

IN Security I September 2017 I 15

WHERE INNOVATION MATTERS The Next-Generation Scalable Infotainment Platform DYNAMIC AND CUSTOMIZABLE WHILE ENHANCING SAFETY AND SECURITY. Meeting the steadily growing expectations of customers in a seamlessly connected world is one of the greatest tasks for the automotive industry.

HARMAN’s Next-Generation Scalable Infotainment Platform offers a new, modular, multicore architecture and a fully open-standard software basis to ultimately fulfill the demands of digital natives.

THE PROBLEM: As modern cars become more and more connected, car hacking is becoming a serious threat.

THE SOLUTION: HARMAN’s new platform offers unparalleled multi-layer security through features such as hypervisor-based domain separation and its hybrid architecture.

WWW.HARMAN.COM © 2014 HARMAN International Industries, Incorporated. All rights reserved. Features, specifications and appearance are subject to change without notice. All other company and product names used herein may be trademarks of their respective owners.

CNL Software and Promise Technology form technology partnership

“Our focus on innovation means that we are more efficient, allowing less hardware, less maintenance and a lower cost of ownership” CNL Software, the world’s leading pure play Physical Security Information Management (PSIM) provider has entered a technology collaboration with the leading developer of open storage platforms for video surveillance, Promise Technology.

The partnership will enable CNL Software to provide an IPSecurityCenter PSIM platform in which Promise’s high performance storage solutions can be used. This creates peerless integration opportunities along with the assured reliability offered by Promise’s surveillance-optimised storage solutions.

Connect technology

Ecosystem of partners

Focus on innovation

Promise Technology has become the surveillance industry’s default open-storage platform. The company has created a large ecosystem of partners as it strives to offer customers a wide range of integration possibilities that have been tested and validated. This ecosystem includes the leading software and hardware vendors in the industry who are committed to deliver high-performance video surveillance solutions that help businesses and organisations detect crime, identify suspects, improve productivity and reduce losses.

John van den Elzen, General Manager WW Surveillance at Promise Technology said: “Promise’s server and storage appliances are custom-built to offer the highest level of performance for IP video surveillance.

When it comes to PSIM implementations, we are aware that assurance and quality are paramount to reduce support needs and ensure availability. Our focus on innovation means that we are more efficient, allowing less hardware, less maintenance and a lower cost of ownership. We are active in all the key video surveillance segments and can offer solutions for deployments of any size.”

For more please visit www.cnlsoftware.com n

“We believe in a connected world where security and life safety are not compromised by silos of information that are not able to communicate” said Adlan Hussain, VP Marketing at CNL Software. He continued: “We believe that technology should take the complexity out of decision making by integrating systems, people and processes. That is why we work with the world’s leading manufacturer of security and life safety systems, Promise Technology. Together we create an agnostic method to connect critical technologies.”

IN Security I September 2017 I 17

product and industry news

UK Security Minister, Ben Wallace MP confirmed to speak at UK Security Expo 2017 Following on from the success of the 2016 agenda, UK Security Expo will feature an extended educational programme with over 250 sessions across 9 conferences, technology workshops and live demonstrations covering the entire breadth of the security and counter terror sector.

Key themes to be addressed include: l Countering Radicalisation & Tackling Extremism l Convergence

of Physical and Cyber Security, Social Engineering and the Insider Threat l Securing

Stadia, Crowd Management and Major Incident Response l Lessons

learnt from recent Crowded Places Incidents l Terminal

Building Security, Passenger Profiling and Cockpit Security l BIM

and Security The Global Counter Terrorism Conference is one of the 9 conference themes running over 2 days and is a high-level strategic forum featuring world renowned speakers such as UK Security Minster Ben Wallace MP and Dr. Erroll G. Southers who previously served as Governor Arnold Schwarzenegger’s Deputy Director in the California Office of Homeland Security; Chief of Homeland Security and Intelligence for the Los Angeles World Airports Police Department; and President Barack Obama’s first nominee for Assistant Secretary of the Transportation Security Administration.

UK Security Expo has a packed programme of practical workshops providing valuable insight into the latest technologies, training and consultancy solutions which are available to help keep

18 I September 2017 I IN Security

businesses safe and secure. Every aspect of security will be covered including CCTV and Video Analytics, Perimeter Security and Intrusion Detection, Access Control and Biometrics, Screening and Scanning, Surveillance, C-IED, Cyber Capabilities and CBRNE. There are also Live demonstrations including Improvised Explosive Device Disposal, Crowd and Riot Control, Vehicle Search and Detection Dogs and Dog Handler Training. Plus New for 2017 is the new Drone Zone in partnership with the UK Drone Show. It will be the first security specific flight zone seen an event of this kind, showcasing such a broad range of capabilities plus counter-drone solutions.

Leading manufacturers and suppliers will present their high-quality UAV products, explaining how their concepts can enhance security efforts, while adhering to safety and regulatory requirements.

Highlights will include: Infra-red camera technology, Thermal imaging, Explosives/substance detection, High resolution video and stills for surveillance and surveying, Anti-Drone capabilities andTraining and regulation guidance.

The RT Hon Lord West of Spithead GCB DSC PC, Chairman of UK Security Expo concludes “The UK is ideally suited to being the global centre of excellence for security given our long history in counter terrorism, joint approach between government and the private sector exemplified by the new National Cyber Security Centre and the reputation our intelligence and security agencies have world-wide.

UK Security Expo is the high-end security event that showcases that centre of excellence.”

Find out more and register a complimentary visitor pass at www.uksecurityexpo.com/insecurity n

Our focus is to keep your video data secure

Today’s connected world demands end-to-end data security. At Bosch, we cover the entire security network including cameras, servers, clients, storage devices, network protocols and standard key infrastructures. We achieve the highest standards with our four-step approach. We create trust by giving every component in the network an authentication key.

We secure data from hackers by encrypting it at the hardware level. Allowing you to manage user access rights means only authorized people have access to your data. And finally, all our systems meet leading industry standards. So with Bosch, you couldn’t be more secure.

Learn more at www.boschsecurity.com

Complete solution

Full conntrol

from evacuation to conferencing

Bosch supplies full security and communications solution to Krakow event center Krakow is the second largest and one of the oldest cities in Poland and the International Conference and Entertainment Centre (ICE).

Krakow is the business and cultural flagship of this beautiful city. The stunning view from the ICE provides its visitors a glance at some of Krakow’s most famous landmarks. The ICE hosts conferences, exhibitions, parties, seminars and concerts big and small, with audiences ranging from a few dozen to several thousand. The changing space arrangements and the wide range of different events pose challenges to assuring audiences are safe and secure at all times while enjoying best sound and acoustics.

Its larger venues present a special challenge to designers of evacuation systems. On the one hand, the sound coming from the evacuation speakers

must be loud and intelligible to inform every guest clearly as to what he/she should do. On the other hand, the speakers should be unobtrusive, blending into the background rather than influencing the feel of the performance or audience space.

In Krakow, designers found the right mix – thanks to hemispheric loudspeakers from Bosch, which are part of a Bosch Praesideo Public Address and Voice Evacuation system. As a technician puts it: “If we had deployed standard loudspeakers for the evacuation system, we would have needed quite a few to establish an even sound coverage for the entire building. By using the hemispheric ones placed underneath the roof, five loudspeakers were enough to do the job, blending in discreetly with the room aesthetics.” The evacuation system was just one

part of a comprehensive security and communications package at ICE built by Bosch. Almost the complete range of Bosch’s security and communication system portfolio is installed: not just evacuation, but also fire detection, video surveillance, public address, intrusion alarms, access control as well as conferencing systems.

The video surveillance in the facility is based on Bosch Video Management System as well as different types of cameras. Some of the cameras are the FLEXIDOME IP panoramic 7000 cameras offering 12-megapixel sensor resolution and high frame rates combined with a fish-eye lens.

These cameras provide a complete 180-degree or 360-degree overview without blind spots and enable easy capture of moving objects.

Significantly improving the quality of the video surveillance solution. g

IN Security I September 2017 I 21

Decentralized Modular Fire Panel Series 5000 equipped with pointtype and linear smoke and heat detectors are responsible for fire detection. Flat Fire Detectors Series 500 offering flush ceiling mounting were installed in representative rooms. All in all, Bosch provided the facility with 2,000 fire detectors.

All of them were in top form for an extraordinary event that convened for ten full days in July: the United Nations’ annual Convention for the Protection of World Cultural and Natural Heritage. This is the group that nominates places to be protected as areas of great cultural or natural significance, such as Stonehenge, Glacier Bay or the Great Barrier Reef.

Attending the UNESCO meeting were 1,966 delegates, another 1,000 service-providers and journalists and some 700 police and security agents. Nearly 50 ‘side events’ accompanied the 35 main meetings held at the ICE, over 20,000 publications were used, and the audio-visual systems were – understandably – in heavy use.

At the heart of the multilingual communication, managing simultaneous interpretations,

22 I September 2017 I IN Security

was an advanced conferencing solution from Bosch, with the Integrus language distribution system and the DCN conferencing solution (receivers for up to 1,500 participants). As one of the technicians noted, these provide great flexibility, covering multiple rooms and allowing easy switches from one room to the other.

Also critical to smooth operation of the event was access control.

In today’s tense political climate, security must be tight not only within the venue, but outside in the access and parking areas. Bosch’s systems helped support and coordinate this, without ICE needing to lay on more guards and security agents. www.boschsecurity.com n

Access controlled… Future secured. www.automatic-systems.com

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Exhibition Preview

SICUREZZA 2017 COMPETITIVENESS FOR PROFESSIONALS AND COMPANIES AS THE OBJECTIVE

Market growth challenges the sector to seize new opportunities.

Internationalisation and training therefore remain at the heart of the exhibition project and represent fundamental drivers in terms of both operator and business evolution In a period in which the security market is continuing to grow and the sector has proved itself all-important and receptive both towards internal requests and the opportunities offered by internationalisation, SICUREZZA - from 15 to 17 November 2017 at Fiera Milano - has cemented its role as a means at the service of companies and operators.

Countless opportunities for development: 2016, according to

24 I September 2017 I IN Security

data recently provided by ANIE Sicurezza, in fact saw a 5.1% increase in turnover when compared to 2015 in Italy. A trend that has exceeded last year’s growth of +4.5%, with Anti-Intrusion systems (up by 7.3%) and Video Surveillance (up almost 10%), gaining additional momentum. Public Administration, the Service Sector, Retail and Mass Market Distribution represent the main internal market sector outlets, whilst the growth in the construction industry over the last few years has contributed to strengthen the Building Automation and Fire-Prevention segments. More and more Italian manufacturers are showing interest in the international markets.

“In such a dynamic sector,

both the professionals in all the various divisions and companies of all sizes are required to work non-stop, evolve and seek ever new stimuli to increase the number of business, networking and development opportunities.

Simply put, they are required to be competitive”, commented Giuseppe Garri, Event Exhibition Manager. “With this in mind, SICUREZZA 2017 will work towards two objectives: to offer an ever wider and international business platform to support the companies’ commercial activities and to value the solutions and innovative skills that have the potential to change the sector and enable it to evolve, whilst also developing operator professionalism. Our event will offer

businesses the tools and contacts to boost their competitiveness on the international markets and make an extensive and comprehensive training course available to professionals, in order to enable them to acquire the additional knowhow required today of those working in each and every department”.

INTERNATIONALITY AND NEW BUSINESS Small and medium businesses interested in new international end markets will find their preferential channel, enabling them to welcome new business opportunities thanks to SICUREZZA. The event will host 200 top international buyers hailing from the manufacturers’ markets of interest - Mediterranean basin, North Africa, Eastern Europe, Russia and the CIS Republics, the Balkans, Baltic Republics and the Middle East - with an additional investment with respect to previous editions.

The potential foreign buyers,

selected by country of origin and spending power, will be able to benefit from an organised schedule, which will be finalised before the trade show opens and composed using the Fiera Milano My Matching program, enabling them to meet the exhibitors, optimise their time at the event and facilitate the start of business negotiations.

However, the internationalisation objective is not only intended for Italian companies interested in foreign markets. In fact, more and more international businesses are choosing the event to introduce themselves predominately to Italian operators as well as those operating in southern Europe. As of today, international companies will occupy 50% more exhibition space with respect to the previous edition, thereby constituting a clear indicator of the importance of SICUREZZA’s new position in the international trade show calendar, as the only event to take place in odd years in Europe in the second half of the year.

A NEW CHALLENGE If companies are seeking to respond to the demand for competitiveness through new opportunities abroad, then individual professionals must keep abreast with the current technological evolution.

With this in mind, SICUREZZA intends to develop a progressively better awareness of the new professions required by the sector.

Today, the ‘classic’ stand-alone product installer is required to reinvent themselves and develop the abilities to offer authentic integrated and made-to-measure solutions with respect to the various requirements and application contexts. Designers and installers of security and video surveillance systems find themselves today at the centre of an ever closer dialogue with the companies, project manager and end user, figures who must not only take on the role of technician but also consultant.

The new systems, which are often expandable, implementable or simply capable of being updated g

IN Security I September 2017 I 25

Exhibition Preview

SICUREZZA 2017

using new software or the latest components, require the appropriate skill sets. Even the long-term relationship with the customer that does not end with system installation, requires the professional to adopt new organisational and interpersonal skills.

Meanwhile, the various contexts in which security is being increasingly recognised as a responsibility, even from a legislative point of view for sector professionals, are increasing and multiplying in both the public sector - as demonstrated by the recent Circular on large events by the Chief of Police - and private sector - as is the case with the new European Regulation on Privacy.

This subsequently constitutes a good indicator of how, in addition to the ‘upgrades’ as regards new technological possibilities, the professional growth of operators now requires multi-disciplinary and multi-faceted skills in order to enable them to establish themselves as leading market figures.

26 I September 2017 I IN Security

The SICUREZZA training offer, with over 100 events in three days, organised by partners of primary importance, will enable all of the operators to grow within a context awash with opportunities, owing to a wide selection of diverse training events.

Competitiveness therefore takes centre stage at SICUREZZA and will be the objective around which the event will develop to encourage operators, companies and organisations to promote sector growth in everyone’s interest. In fact, the security sector does not simply revolve around technology, but it also constitutes a far-reaching service, whose development is progressively becoming an indicator of progress within modern-day society.

DESTINATION MILAN SICUREZZA announces an unmissable, organised and extensive event. As of today, you will be able to organise your visit, optimising both your time and the related costs.

Visit www.sicurezza.it to access the registration and pre-sales system: in just a few clicks you will be able to avoid the queues and save up to 50% on your ticket.

Moreover, thanks to MiCodmc, the official Fiera Milano travel agents specialised in Milan as a travel destination, it is possible for exhibitors and visitors to organise trips, overnight stays and visits, benefiting from the best offers, designed to satisfy all and any specific requirement.

In fact, special rates and hotel, train and flight packages are available, enabling those who book early to benefit from unbeatable savings.

For further information on the latest news regarding the event, please visit: www.sicurezza.it n

BUSINESS DATA SURVEILLANCE CAMERA

TRAFFIC CAMERA

REMOTE INTERACTION REMOTE NETWORK

Smarter visualization Networked visualization leading to smarter decision making A reliable networked visualization solution is indispensable to monitor, analyze, and share an ever increasing number of video and data sources all over the world. That is why Barco designed its networked visualization solution, the simplest and most flexible way to securely distribute any information to any location. The result: faster and smarter decision-making.

Learn more about networked visualization at www.barco.com/netviz

surveillance

Another perfect score

Rangers Football Club – The Light Blues trust in top-notch security technology from Dallmeier Founded in 1873, Rangers Football Club is today one of the top clubs in the world of football. They are also Scotland’s most successful football club, having won over 100 trophies during their 145-year history. Until recently, the club had been relying on an ageing analogue CCTV system to protect its assets, ensure the safety and security of fans, and to support match day operations at the stadium. When the club’s management decided it was time to upgrade to a state-of-the-art video monitoring system, the solution offered by German video technology experts Dallmeier came out on top of the search.

28 I September 2017 I IN Security

Complex security situation Whenever a major stadium hosts a great concert or an exciting soccer match, a huge mass of people convene at the site. Growing numbers of visitors though also increase the risk of dangerous situations arising. Those can include objects being thrown onto the playing field or even the displaying of fireworks by fans. Unchecked crowds or brawls between fans are probably among the scenarios that security personnel fear most. In order to prevent such escalations from the start and to ensure the safety of fans and players, sophisticated video security systems are an indispensable tool to provide the necessary overview.

Roland Meier, Director of Panomera Multifocal Sensor Systems with German video experts Dallmeier, explains: “To achieve visitor safety at all times, it is necessary to equip stadia with video information systems that enable operators and authorities to clearly identify and track individuals within groups of people and over large areas and distances.” Rangers Football Club aims to make football matches at Ibrox stadium as safe and enjoyable as possible.

Therefore, management chose a Dallmeier video system.

Upgrade at Ibrox When the decision was made to upgrade the existing system, which operated cameras from a range of manufacturers, to an end-toend Dallmeier Full IP HD solution, the technical infrastructure was identified as the starting point. A new fibre ring network was put in place around the stadium in order to ensure system performance and provide additional capacity in case of increased operational requirements. As Dallmeier’s main partner in Scotland, installation company Systechnica Limited is fully trained on the installation and maintenance of all systems and thus took charge of the complete project work. CEO Brian McNeill commented: “The installation at Rangers FC went smoothly and has produced outstanding images, with an intuitive front end, allowing the club to expand as both risk and requirements change.”

Once the necessary networking infrastructure had been set up, the club and Dallmeier’s experts set out to specify what cameras would have to be installed in order to provide a comprehensive overview of the stadium, particularly areas that management and security personnel deemed critical for safety and security. At the core

of the system is Dallmeier’s patented MFS - Multifocal Sensor System Panomera®, a number of which were installed in strategic location inside and outside the bowl. Panomera® was specially developed for the all-encompassing video surveillance of expansive areas, such as airports and stadiums. Using the MFS technology, a huge area can be surveyed from a single location, and depending on the customer’s needs, the resolution can be scaled nearly limitlessly.

The system upgrade also included Dallmeier PTZ cameras, DDF5400 fixed domes and a number of the highly discreet Picodome® cameras. In the course of the upgrade, the existing recording systems were also replaced, and video images are now stored on high-performance IPS 2400 and IPS 10000 recording server appliances.

Lastly, video management was updated to the state-of-the-art SMAVIA VideoIP server and client software, which enables the highly user-friendly recording and evaluation of IP based audio and video data.

Rangers Operations Manager Robin Howe is also a security officer for both UEFA and FIFA, and in that role travels the world visiting and assessing the readiness of venues g

IN Security I September 2017 I 29

to host matches safely. He was deeply involved in the system upgrade at Ibrox and has stated his conviction that the new Dallmeier system is substantially better than most that he has seen on his travels.

Integration possibilities The surveillance of stadia is very complex. The biggest benefit is realised when all systems are intertwined and linked up.

Every Dallmeier CCTV/IP video surveillance solution is therefore designed to be able to serve as an open platform for third-party integration.

From cameras to recording systems (recorders, servers, VideoIP appliances) right up to video management, all Dallmeier products can be integrated into any kind of third-party systems (overriding property management systems, access controls, fire detection systems etc.). Likewise, third-party systems or individual components can of course be integrated into existing Dallmeier solutions. The integration process is carried out by using either standard or customised communication protocols, so-called “Open Platform Tools”, or else through tools that are specifically developed for the customer.

Therefore, the security systems remain open for adjustments and expansions, and offers long-term investment protection.

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Future-proof technology Ibrox Stadium is arguably one of the most iconic football venues in the world. Ensuring the safety and security of players and fans alike is obviously a top priority for the club.

In addition, internationally agreed standards regarding the technical equipment of stadia around the world also apply to Ibrox and must be adhered to in order to retain UEFA and FIFA licenses to host top-tier matches. With the upgrade to a comprehensive Dallmeier video monitoring system, Rangers FC are well-prepared to meet the everchanging security challenges faced by the sports industry. David Martin, the club’s Safety Officer, is confident in the new technology: “Rangers FC cannot be more pleased with its latest investment. Not only do we have peace of mind with a system that has already proved to be reliable and which is one of the most technically advanced among the country’s football clubs. But the coverage and range of in-built facilities it has to offer will be adding real value to the work of those at the club charged with responsibility for protecting and operating the stadium.”

Dallmeier has at its disposal more than 30 years of experience in transmission, recording as well as picture processing technology and is an outstanding pioneer of CCTV/IP solutions worldwide.

This profound knowledge is used in the development of intelligent software and high quality recorder and camera technologies enabling

Dallmeier to not only offer standalone systems, but complete network solutions up to largescale projects with perfectly integrated components. Right from the beginning the company always focused on own innovative developments and highest quality and reliability. Dallmeier is the only manufacturer in Germany that develops and manufactures all components on its own. This includes the entire product range, from cameras to picture storage and transmission to intelligent video analysis and even individually adjusted management systems.

Quality made by Dallmeier, made in Germany!

Over the years, Dallmeier has repeatedly given fresh impetus to the market with new developments and extraordinary innovations.

The world’s first DVR for example, which introduced digital recording to the entire CCTV industry, came from Dallmeier. The introduction of the patented multifocal sensor system Panomera® has had a similarly groundbreaking effect: This unique camera technology has ushered in a new era for the video security industry and is opening up completely new possibilities for securing assets, optimising business processes and ensuring public security. This and the extensive experience in the CCTV and IP field have led to a top position in the international market for digital video surveillance systems. www.dallmeier.com n

International Professional Security Association (IPSA)

The Challenges with security in university accommodation Jane Farrell, Head of Security UK & Ireland, Sodexo and Chairman International Professional Security association (IPSA)

In the last two decades, a scrutinising eye has been turned to the important issue of safety on university and college campuses.

From tragic events such as the Virginia Tech shooting in 2007 and more recently the shooting at Winston Salem state university, North Carolina in 2015 it’s no wonder young adults and their parents are listing safety when it comes to important factors when choosing a university or college.

In the UK, safety does appear to feature highly on prospectuses, websites and information is plentiful for both students and parents. For many students, going to University is their first real taste of living independently.

Whilst it’s both an exciting and stressful time for students and

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their parents, the good news is universities have had many years of experience at dealing with new students which means there are lots of mechanisms in place to make the transition as easy as possible.

Most universities have a number of initiatives on campus to ensure that their students are as safe as possible including as a typical example: • A security control room manned 24 hours a day • 24 hour CCTV campus coverage • A community police officer on site who can offer advice to students regarding safety and security issues

•

• • •

Personal attack alarms handed out to new students in Welcome Week Emergency taxi scheme Well-lit campus A Saturday night bus to ensure students get home from the Students’ Union safely

Unfortunately, thieves do target student residences but by taking sensible precautions students can do much to prevent crime and are given good advice from security, the police and university.

• Always close and lock your windows and door when you are away from your room or flat even if it is just for a few minutes

• •

•

•

•

•

•

Never wedge doors open Property mark your possessions - property marking pens are available from your site reception Don’t let anybody you don’t know into your block or flat. All University staff and contractors working on our behalf carry identification If you do see anybody acting suspiciously contact the Police and, if you can, your site reception Please don’t leave your valuables where they can be seen from outside your room Never label your keys with your address and never put your keys in a bag that contains anything with your address on wherever possible. Inform your site reception straight away if you lose your keys and never give your keys to anyone else Don’t feel embarrassed, but REPORT any loss of keys/fobs to the staff responsible for your residence. Lost or stolen fobs can be rendered useless in minutes, and the University can arrange for locks to be changed, should a key go missing.

In addition to all the good advice and help above many of the universities also have their pastoral care teams and there role is to listen to the students as sometimes that is all that is necessary, talk – they will point them in the right direction, and or give practice advice on where to go now, or what to do next, respond – they will actively deal with problems where they can.

Good order issues: the welfare of one person can be affected by the ‘enjoyment’ of another, e.g. noise Students can contact the pastoral team for a whole range of reasons for example: • They are lonely, homesick or finding it difficult to settle in • They are unsure how the university operates • They are concerned about one of the students in their flat and don’t know what to do or how to help • Something has happened and they don’t know what to do • With all the above in place, let’s have a look at the role of security in student accommodation and the challenges they face

The objective of the Security and Porter teams is to provide a safe, secure and supportive environment to all students, staff and visitors in the accommodation provided Security are normally the first point of contact when it comes to reporting a crime or incident that takes place within the accommodation services premises and involves any person using the facilities. Within Student Accommodation however there are a number of recurring problems that security officers could say happen on a daily basis, these include• • • •

•

• •

Lockouts, residents losing keys/fobs Noise complaints Lost property Worried parents asking officers to check on their child as they cannot contact them (they are usually asleep or just not answering their phone but officers react to every enquiry) First aid incidents, a lot of these tend to be alcohol / drug related or burns from cooking Fire activations, malicious or smoking / cooking Tailgating/trespass by nonResidents looking to cause trouble/criminal activity g

IN Security I September 2017 I 33

In summary, the security officer’s role in student accommodation is far more complex than the traditional manned security officer.

Many security officers now work under the banner of Facilities Support Officers or something similar (rather than dedicated Security), this is due to the nature of their unique duties, and you could say that no two night shifts are the same. The Facilities Support Officers provide a much more in-depth service than that of your typical manned guard role. For many of the residents, this is the first time they are away from home and Mum and Dad, some settle in straight away but others may find the transition very difficult and the Facilities Officer can suddenly be presented with a multitude of personal, intricate and difficult problems in the middle of the night.

I will highlight some of the more unusual problems that where presented to me during researching for this article • Attempted suicide (multiple occasions) • Depression • Bullying • Mental health problems • Hard drug abuse • Residents having weapons such as knives, crossbows, air guns, samurai swords etc.

• Alleged rape and various sexual assaults • Serious assault.

• Kidnapping (by family members) • Prostitution

34 I September 2017 I IN Security

That is just a small selection of incidents that were revealed to me by an officer working within the Education Sector. This demonstrates that the Facilities Support Officer at any given time has to make the transition into someone who can effectively deal with very personal and emotional welfare issues at a very core level.

Whilst some of the above is quite shocking to read, there is a fine line between what a Facilities Support Officer can do to support a student and when they should and do pass the problem across to the appropriate supportive team or authority e.g. pastoral care or the police These officers are trained to deal with conventional security issues in their SIA licence training which includes customer care and conflict management. Some security companies will also ensure enhanced training in physical intervention and provide personal protective equipment (PPE) such as safety shoes and hi visibility clothing. To provide stab vests for protection against knife crime which unfortunately does exist in large cities, however remains a little controversial as a place of learning is considered a safe environment whilst an officer working in an A&E department in a major city (the same city) will be provided with this type of PPE Loneliness does appear to be the main problem presented to the officers and many universities now employ “Student Ambassadors”

within the security teams to talk to students and arrange quiz nights, organised events and encourage the students to speak about their issues.

As well as all of the above issues the Facilities Officer still carries out and are trained in the conventional duties of dedicated Security, such as• Patrolling • Locking buildings down • Security checks • Check calls • CCTV monitoring • Access/egress control • Mail/parcels In summary, the security officer’s role in student accommodation is far more complex than the traditional manned security officer. As a security industry we need to recognise this in the core training provided during the licensing process, particularly in the pastoral care skills required in this environment. As a parent of two sons going through the university experience, who fortunately have had good experiences, I found the university websites, advice and information very helpful whilst in halls of residence but perhaps a little more information should be given in terms of security when they delve into private rented accommodation. Now, this for any fellow parents of university students is another ball game and a lesson in dealing with landlords would be very beneficial! There are no caring security officers or facility officers at hand to support! n

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British Security Industry Association (BSIA)

Achieving efficiency through integration As an important method of securing a site by controlling, monitoring and restricting the movement of people, assets and vehicles, access control systems have long been respected as a vital component of the security suite. Their ability to be integrated with other systems is increasingly enabling end users to benefit from additional functionality. James Kelly, Chief Executive of the British Security Industry Association, takes a look at the benefits of systems integration.

36 I September 2017 I IN Security

A

ccess control systems have traditionally been used to maintain the security of an entire site, or designated areas of a site, by restricting the movement of people or vehicles. However, advances in technology are opening up new possibilities for greater benefits beyond the traditional security function.

Typically, an access control system will consist of three key components; a physical barrier such as a door or gate; the identification device such as Radio Frequency Identification (RFID), smart card and reader, swipe card and reader or PIN entry pad; and the door controller software which makes the decision on who can gain access, through which entry points and at which times of the day.

Users can have varying levels of authorisation which will allow them to move freely around the areas of a site that they are authorised to do so, whilst those without the required level of access rights will not be able to gain access. These access rights can be changed quickly and easily to

accommodate a change in a user’s authorisation.

In a pure security sense, access control systems provide a costeffective and efficient method of securing an access point, especially on sites with large transient populations.

There are far greater benefits that can be achieved beyond the security function when access control systems are combined with supplementary systems.

Their ability to be integrated with a wide range of different systems enables them to provide additional functionality which brings about further benefits for the end-user.

Paul Adams, Product Marketing Manager at BSIA member company, Dormakaba Ltd and a former Chairman of the BSIA’s Access and Asset Protection section, believes that the benefits of integrating systems is very clear.

“There are a number of benefits that integration of systems can bring, across a wide variety of applications. At Dormakaba, we have been integrating our systems

with external databases for over 20 years, however, as strong commercial cases for the integration of different systems emerge, new solutions are appearing.

“Some of the systems which are particularly well suited to integration with access control include HR and People Management systems, CCTV, Alarm Management and Building Management.”

The benefits of integrating access control systems with HR systems are very clear. Integration greatly reduces the risk of having multiple data entry errors and makes managing changes in the workforce significantly easier.

Access rights can be automatically removed the moment an individual leaves the organisation, reducing the risk of ex-employees returning and gaining unauthorised access, whilst reducing the administration associated with multiple systems.

Integration with CCTV systems enables operators to search for a particular event more efficiently through the pre and post recordings that are initiated by the access g

IN Security I September 2017 I 37

control system. For example, the video will roll when someone accesses or attempts to access an area using the barrier controller.

This footage can then be linked with event information which makes it much easier for an operator to find footage of a security breach.

A multitude of further functionality also becomes available when access control systems are integrated with Building Management Systems, from controlling heating and lighting based on the known occupancy of different areas of a building, to showing access control events on the graphics of a Building Management System.

Adams explains: “This ability to integrate Building Management Systems with access control contributes to the ever popular concept of ‘smart buildings’. If data is shared amongst systems, buildings can be made to react to certain events or to reduce their energy consumption. For example, in the event of a fire, the Building Management System can control the access to the doors to better guide occupants out of a building, whilst also controlling the heating, ventilation and air conditioning systems to extract smoke from the building. Of course, in this example, current building regulations for fire evacuation and safety will need to be taken into account.”

Building Management Systems and access control measures are also being utilised in dynamic lockdown procedures. While such procedures are increasingly being used within a school environment,

38 I September 2017 I IN Security

as the threat level remains SEVERE in the United Kingdom, other organisations may start to incorporate them into their security strategies. A dynamic lockdown would generally occur in response to a fast moving incident, such as a firearms or weapons attack, occurring either directly at the site or close by. Dynamic lockdown procedures have the ability to restrict access and egress to a site or building – or parts of it depending on its configuration – through physical measures, such as access controlled doors. As well as verbally alerting staff to physically lockdown the school, panic hardware can be fitted to doors and windows, particularly ‘final exit doors’ such as external exits, which will automatically lock when the alarm is activated. The panic hardware must be capable of self-locking, with Pullman type latches integrated with a door close being a good way to achieve this. In these cases, a building’s access control system can be integrated with a panic alarm system, signalling to the latch to close into a locked position. Once lockdown has been activated, the access control system can signal to the Building Management System that the area is occupied, allowing for the air conditioning or heating to be controlled in order to maintain a comfortable temperature.

Whilst the benefits of integration can be achieved across many sites of varying size and nature, Paul Adams explains that some sites, such as universities or colleges, are prime examples of how integration

of systems provides such benefits: “Universities will typically expect thousands of students to join or leave every year as courses start or finish. By linking the student database with the access control system, the process of changing a student’s access rights can be hugely simplified. When a student’s course comes to an end, the end date which is shared between the student database and the access control system, automatically removes the student’s access to campus buildings.”

Technological advances have helped to enable a whole host of innovative new solutions in the access control market and Paul expects there to be no slowing in the advancement of new applications: “Everything is possible. It’s whether there is a commercial driver to make things happen. Some particularly interesting solutions are now being deployed within hotel environments.

Nearly all hotel chains have a link with a Property Management System, where the instruction to program a key (card) comes directly from the system. But we are also seeing a demand for mobile access in this sector, where a user can book a room online, download access rights to their smartphone and then use their smartphone as the room ‘key’ when they arrive at the hotel.”

Integrating multiple systems with access control not only opens up an array of additional functionality, but also provides further cost efficiency savings and a greater return on investment. By integrating multiple systems and automating processes, savings can be made against costly manual processes. Where access control systems are integrated with Building Management Systems, the performance of the building in terms of its energy consumption can be significantly improved. This improvement in energy efficiency can reduce the cost of energy bills and contribute to the building owner’s environmental obligations.

To source an access control supplier near you, please visit: www.bsia.co.uk n

Multifocal sensor technology

The ultimate solution for stadium safety & security

Video surveillance without limits – unprecedented resolution in minute detail www.dallmeier.com

Dallmeier UK Phone +44(0) 117 3039303 dallmeieruk@dallmeier.com

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23.10.2017 15:04:20

SmartLock Smartlock is a wire free, stand alone, intelligent computer based access control system using MIFAREÂŽ Proximity technology.

The locks offer security and ease of use without the requirement for cables to be installed around the building.

Ideal for hotels, schools, offices and residential accommodation.

Also available as locker locks for use in hotel swimming pools, spas and leisure centres.

www.securefast.co.uk Sales Hotline: 01704 502801

product Listings

Astute Electronics

DSX manufactures integrated

Barco

Falken At Falken, we are a fully

Astute Electronics promises to deliver customers the best Quality, Service and Reliability.

Astute is both an Electronic Components distributor and a global and UK parts supplier. The company’s highly-qualified team is experienced in procurement, engineering, logistics, finance, program management and QA. www.astute.co.uk

BUSINESS DATA SURVEILLANCE CAMERA

Barco designs and develops visualization solutions for the security market. With its own facilities for Sales & Marketing, Customer Support, R&D and Manufacturing in Europe, North America and Asia Pacific, Barco is active in more than 90 countries with 4,000 employees worldwide. Barco posted sales of 1.158 billion euro in 2013. www.barco.com/references

TRAFFIC CAMERA

REMOTE INTERACTION REMOTE NETWORK

Smarter visualization Networked visualization leading to smarter decision making

solutions for the access control and security industries. Based in Dallas, DSX designs all software and hardware in house. The company motto is: ‘Integrated Solutions and real world applications are what we do best.’ DSX products are sold worldwide through a network of factory-trained dealers.

Dealers are located in the US, Canada, Mexico, Latin and South America, Europe, Middle East, Australia and the Pacific Rim, and Nigeria amongst others. www.dsxinc.com

licensed, registered, and insured professional service, equipment, manufacturing and retail supply firm. Founded and staffed by former law enforcement officers and retired military personnel, we have grown to become a trusted and secure global provider. www.falken.us

A reliable networked visualization solution is indispensable to monitor, analyze, and share an ever increasing number of video and data sources all over the world. That is why Barco designed its networked visualization solution, the simplest and most flexible way to securely distribute any information to any location. The result: faster and smarter decision-making.

Bosch Security Systems

Learn more about networked visualization at www.barco.com/netviz

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Offer an extensive portfolio of innovative, high-quality, ergonomic products and systems for security, safety and communication. Our product range includes video surveillance systems with state-of-the-art IP-solutions, access control systems, intrusion detection systems, fire detection and evacuation systems, security management systems, paging and personal security systems and public address and conference solutions. www.boschsecuritysystems.com

FLIR FLIR Systems, Inc. is the global leader in Infrared cameras, night vision and thermal imaging systems.

Our products play pivotal roles in a wide range of industrial, commercial and government activities in more than 60 countries. www.flir.com

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Dallmeier One of the world

leading providers of products for network-based video surveillance solutions, already has more than 30 years experience in the development and manufacture of high quality components and complete solutions for the CCTV/IP sector. www.dallmeier-electronic.com

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40 I September 2017 I IN Security

Safeotronic SAFE-O-TRONIC is a smart and keyless locking solution for doors, cabinets, lockers and furniture. Its advanced access control features provide facilities managers with the flexibility and management control required in today’s demanding workplace environments. SAFE-O-TRONIC can be used in numerous applications – Hotels, Hospitals, Spas, Gyms, Office Furniture, Cabinets, Lockers. The list is endless... www.safeotronic.com

To have your company included in this listing contact Wayne Banks on +44 (0) 1622 201207

Honeywell Security Group

Paxton Access Ltd is a leading manufacturer of electronic access control systems. From its inception Paxton has aimed for engineering excellence. This means designing and manufacturing intelligent and innovative products that are fit for their purpose. We have become a market leader through our constant efforts to exceed the expectations of installers and system users. www.paxton.co.uk

Keytracker Ltd

Samsung Security

delivers the newest innovations, technologies and products. Honeywell is driven to maintain its position as an innovator and leading manufacturer, and invests continuously in R&D. Each of the product ranges regularly delivers new features and technological advancements, while maintaining a familiar user interface and backwards compatibility for ease of installation.

Honeywell is a world leading security business. www.security.honeywell.com

Secure Storage & Management for all Keys & Equipment Mechanical & electronic tracking to suit all budgets & applications, low spec to high tech – the world’s largest range of tracking systems for keys & equipment.

Keytracker Ltd, Keyper House, Unit 3, Station Road, Rowley Regis, West Midlands, B65 0JY sales@keytracker.co.uk www.keytracker.com

Samsung Techwin is one of the fastest growing professional security brands in Europe. Providing a complete range of security solutions that are suitable for a wide range of applications, the company is dedicated to developing technology and products that its clients demand. www.samsungsecurity.com

The leading global M2M managed services provider

It’s good to be well connected.

Dual vision, Real time.

Keysure

ULISSE COMPACT THERMAL The positioning unit offers an integrated solution for total darkness, fog, rain or smoke.

KEYSURE’s patented Key Control container is a pilfer proof, tamper evident key safe. This is the only non-electronic security device that will control and audit the use of a key, password or any other content.

Once an item is secured inside the Key Control, it must be physically broken to access the contents. www.keysure.net CCTV PRODUCTS

Your M2M solution is more than just data connectivity. We understand that.

Videotec Dual vision, Real time.

So we not only built the world’s most advanced global M2M platform, we also built our business upon the most important connections of all – our relationships with our partners, carriers and customers.in-house Videotec manufactures

ULISSE COMPACT THERMAL a wide CCTV products That’s why Wyless is the trusted M2Mrange partnerof of Fortune 500 companies

The positioning unit offalike. ers an integrated and startups We’re the easiest company to work with. We listen to our solution for total darkness, fog, rain or smoke. customers and take pride in every connection.

recognized for high performances, flexibility and style. Our mission to Wyless offers truly uncompromising M2M solutions, delivering worldwide lead the field in the development wireless connectivity via the most secure and resilient network infrastructure.

We provide unrivaled management tools and empower with end-to-end of robust, reliable andyou high managed services, technical expertise and dedicated support. performances mechanical and So connect with the experts and together we’ll take your to the electronic products forapplications surveillance next level. You have found your true M2M partner. applications is the driving force We can’t wait to discuss the possibilities. behind our success. www.videotec.com

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Wyless Systems

Luminite Luminite have been designing and manufacturing PIR detection systems for 35 years and have extensive expertise in the security market. Their flagship Genesis wireless security range provides rapid, flexible and robust solutions to minimise installation costs and maximise profits. www.luminite.co.uk

+1 617 949 8900

Our award-winning M2M platform, delivered in partnership with the world’s largest mobile network operators, provides secure, reliable wireless connectivity to mobile and fixed devices in nearly every country in the world. Our unique products and services help our customers deploy robust, scalable and secure applications. +44 1895M2M 454 699 info@wyless.com www.wyless.com www.wyless.com

The leading global M2M managed services provider

It’s good to be well connected.

Your M2M solution is more than just data connectivity. We understand that.

So we not only built the world’s most advanced global M2M platform, we also built our business upon the most important connections of all – our relationships with our partners, carriers and customers.

That’s why Wyless is the trusted M2M partner of Fortune 500 companies and startups alike. We’re the easiest company to work with. We listen to our customers and take pride in every connection.

CREATING THE FUTURE OF SECURITY . . . TODAY

The Security Professionals’ first choice for today’s security infrastructure, from one room to multi-location complexes around the world. Our reputation is based on a time-honored tradition of rock-solid quality, premium reliability and the integrity of DSX and our network of factory-trained, authorized dealers and support.

When you are staking your reputation on a solution - choose the most powerful and intelligent access control systems in the world, choose the total security relationship with DSX.

• No “Per Seat” Licensing In System Pricing

DSX Access Systems, Inc.

• LAN/WAN Compatible

• Alarm Text Message/ E-Mail Notification

• Smart Card and Biometric Integration

• Hot Swap Redundant Communication Server

• Unlimited Access Levels Per Cardholder

• High Level Elevator Control Interface

• Integrated Photo ID Badging • Backup SQL Server

• Backwards Compatible Architecture

• Integrated Wireless Locksets

www.dsxinc.com

DSX-Europe LTD | Unit 41 Mountheath Industrial Park Prestwich MANCHESTER M259WB UK | 44(0)161.408.1166 info@dsx-europe.com | www.dsx-europe.com

DSX-USA | 10731 Rockwall Road Dallas, TX USA 75238-1219 214.553.6140 | sales@dsxinc.com

Quality. Reliability. Integrity. The Security Professionals’ First Choice.