CEM Winter 2018

Winter 2018

Campus Estate Management Estate and Facilities Management on Campus

First class access INSIDE

Wireless locking systems 06 Product & Industry News The latest news and views on campus

24 More haste less speed Planning for savings in school refurbishments

32 Groundwork Grounds maintenance insight into seasonal planning

AperioÂŽ for universities:

Boost security.

Add convenience.

Download now: Free solution guide www.assaabloy.co.uk/aperioforuniversities

Winter 2018

Campus Estate Management Estate and Facilities Management on Campus

C

First class access INSIDE

Wireless locking systems 06 Product & Industry News The latest news and views on campus

24 More haste less speed Planning for savings in school refurbishments

Editor’s letter

32 Groundwork Grounds maintenance insight into seasonal planning

Editor: Chris Hewett +44 (0)1622 201207 editorial@mebmedia.co.uk Advertising: +44 (0)1622 201207 advertising@mebmedia.co.uk Accounts: Jay Kempisty +44 (0)1622 201207 accounts@mebmedia.co.uk Publisher: Wayne Banks +44 (0)1622 201207 wayne.banks@mebmedia.co.uk Design and Production: Hans Verkroost hans.verkroost@MEB Media +44 (0)1622 201207 Campus Estate Management is published 4 times a year by MEB Media Limited 13 Princes Street Maidstone Kent ME14 1UR United Kingdom Tel: +44 (0)1622 201207, Fax: +44 (0)1622 210207 info@mebmedia.co.uk www.mebmedia.co.uk Copyright © MEB Media Ltd - 2011, all rights reserved.

Articles and art may not be reproduced or reprinted without the express written permission of the publisher Exclusion of Liability Although every effort will be made to ensure the accuracy of all materials published, the publisher takes no responsibility for errors or omissions.

ampus Estate Management magazine would like to wish you all a happy, healthy and prosperous New Year. This issue’s Product & Industry News section (starting on page 6) showcases the latest news from the industry.

Our cover story this month looks at making your university into a welcoming and secure environment, and keeping costs down, with a wireless access system (see page 2).

Next, the benefits of hosting international students over the duration of their entire studies far outweighs the costs by a monumental £20.3 billion to the UK economy (see page 20).

Elsewhere, when preparing for refurbishment work, then, the watchwords are ‘planning’ and ‘communication’ – the more and sooner the better (see page 24).

Both the health and higher education sectors have similar challenges and objectives in relation to developing successful estates strategies. In this article, we compare the two and look at potential solutions (see page 28).

Grounds maintenance firm GRITIT GM offers a valuable insight into seasonal planning for the facilities manager (see page 32).

Finally, Sue Holmes, Association of University Directors of Estates (AUDE) Executive and Director of Estates at the Oxford Brookes University discusses a new report by AUDE and Unwork (see page 36).

Chris Hewett, Editor

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Contents 02 Cover Story – First class access Wireless locking systems 06 Product & Industry News The latest news and views on campus 20 International value Benefits of hosting international students

24 More haste less speed Planning for savings in school refurbishments 28 Mastering the estate: in Health and Education by John Kelly 32 Groundwork Grounds maintenance insight into seasonal planning

36 Jellybean learning Sue Holmes discusses a new report

by AUDE and Unwork

THERE’S MORE ON THE WEB – MISSED SOME ISSUES OF Campus Estate Management?

Back issues are available at: www.campusestate.co.uk/index.php/library

Campus Estate Management Winter 2018 1

Make your university into a welcoming and secure environment — and keep costs down — with a wireless access system

W

ith an ever-shifting staff and student population, and lots of daily visitors, universities need a flexible access control like Aperio®, as Thomas Schulz explains In an ideal world, university estates managers could monitor and control access throughout their premises.

They would know who came and went from computer rooms and classrooms.

Conference rooms, teaching rooms and staff areas would be open to only the right, authorised site users: lecturers during the day, cleaning and other contractors after hours. The main entrance and even server racks would all be connected to one system, and controllable from a single point.

Everyone knows mechanical security can’t do all this — at least, not without placing a huge admin burden on facility and security managers. Electronic access control can, but wired locks are prohibitively expensive to distribute so widely through a site. New wireless access control technologies are the answer. They make it all possible, as universities across Europe have discovered by choosing Aperio®.

Replacing mechanical locks with Aperio® battery-powered devices ensures all your locks integrate seamlessly with access control and security systems from over 100 different manufacturers.

Aperio® locks are wireless, easy to install and manage, and cost-effective to run.

They are scalable and easily upgradable.

Crucially, they add all the functionality university facilities managers need to stop unauthorised access — costefficiently and without an exponential increase in key management hassle. The ROI is easy to see.

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Trusted track record “With Aperio®, we were able to quickly and easily install a complete online system,” says Magnus Svensson, Infrastructure Manager at Lund University in Sweden.

The security upgrade for Lund staff and students was practically invisible.

Aperio® locks work with the university’s existing MIFARE® smart cards, so there was no need for 42,000 students and around 7,500 staff to return their smart-cards for reprogramming, or even to visit update readers to reactivate their permissions. Every door or card is still managed centrally from a single administration interface.

“Aperio® has proven to be very cost effective and is really appreciated by staff and students,” adds Magnus Svensson.

Hamburg’s HafenCity University (HCU) a landmark new building accommodates around 2,400 students and 460 staff. It incorporates flexible-use spaces such as a media centre and library, seminar rooms, laboratories, and offices for research groups. Its SIEMENS access control system has been extended seamlessly with Aperio® wireless locks.

The flexibility of Aperio® means HCU’s facility managers now have greater control. They can respond to organizational changes in real time, only needing to monitor one unified security system. And they no longer deal with the daily hassle of physical key management.

“

Winter 2018 Campus Estate Management

Aperio® = control, compatibility + costeffectiveness Key management weighs facilities staff down with a huge, unnecessary burden.

Plus physical keys are easily lost. Among a student body, lost keys plus the time and expense of replacing them are an everyday hazard.

Aperio® wireless access control eliminates the security risk posed by a lost key. Rather than the expensive and laborious task of replacing a lock, administrators simply de-authorise a lost credential to reinstate the campus’ secure status. It takes a few seconds of system admin to issue or revoke any smart-card’s access rights. Reprogram an RFID card and you have a new key — instantly. Cut the number of physical keys and you save time and money on key management.

“We have been able to reduce the time we spend on user management and system administration radically,” confirms Lund’s Magnus Svensson.

Aperio® wireless locks work as a new installation, or they can extend existing access control capability without the need for a total system overhaul.

At an existing installation, site users will open both wired doors and new Aperio® wireless doors with the same smart-card, employing standard high- and low-frequency RFID technologies like iCLASS®, MIFARE® DESFire and LEGIC. Laundry rooms, photocopy services, library loans... all can be incorporated

Aperio® saves university money without compromising the security of staff or assets”

g

Photo: Lund University/ ASSA ABLOY

FRONT COVER STORY

First class access

Campus Estate Management

Winter 2018 3

Photo: Images: HCU Hamburg/ ASSA ABLOY

on the same smart-card that opens an Aperio®-secured door.

Installing wireless locks to prevent unauthorised access is much cheaper than adding more hard-wired doors, because there’s no cabling or invasive building work needed. There is no need to change door hardware: visit YouTube (www.youtube. com/watch?v=Ta8J6vW9Zy4) and you can watch a technician complete one installation, from start to finish, in under 2 minutes. Maintenance is simple, too. An Aperio® device’s standard battery needs replacing every 2 years. That’s it.

Devices for every campus door There are Aperio® devices for almost any opening or security level in a university, and integration can be Online or Offline.

Because Aperio® is built using open architecture, seamless online integration enables a single admin interface to control both hard-wired doors and all additional Aperio® battery-powered devices. Facility managers can survey the whole campus at a glance.

Aperio® escutcheons and cylinders enable robust, keyless, trackable access to

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Winter 2018

classrooms and conference rooms. The new Aperio® handle (H100) packs the flexibility and affordability of Aperio® into a slim, cleverly designed, battery-powered door handle — perfect for meeting rooms, staff rooms and offices. For sensitive doors — management offices, IT, science labs, or the main entrance — the Aperio® security lock (L100) transmits door status and meets fire regulations (EN1125 / EN179). At a building entrance, it’s easy to combine the security lock with a panic bar. An Aperio® server lock (KS100) secures server racks and cabinets, either onsite or in a co-located data centre, and brings physical server security into the same system as site doors.

Aperio® saves university money without compromising the security of staff or assets. With Aperio®, managers can prevent unauthorised access and bring detailed audit trails to far more doors. If needs change — say, a new building comes onstream — Aperio® is scalable. It’s quick to install as many Aperio® devices as needed to keep the campus secure.

“Providing integrated solutions at complex university sites, working closely with integrators... this is something we

Campus Estate Management

understand better than anyone,” says Mathias Weiß, Product Manager, Aperio® at ASSA ABLOY EMEA. Why choose Aperio® for your university?

• Wireless locks are a cost-effective way to upgrade an existing access control system: Aperio® integrates seamlessly with almost 100 leading access control systems, so there’s no need to issue new smart-cards or start from scratch • The Aperio® range has cylinders, escutcheons and security locks to prevent unauthorised access to all kinds of doors, interior and exterior, as well as server racks • Wireless locks are quick to install, easy to manage from a single admin point, and much cheaper to run than wired electronic locks • Aperio® is fully scalable: you can add new doors or buildings whenever you want • Aperio® wireless access control is deployed and trusted in universities all over Europe n For more information please visit: visit www.assaabloy.co.uk/ aperioforuniversities

FURNITURE FOR ACTIVE LEARNING

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INDUSTRY NEWS 6

Duke and Duchess of Cambridge open new science & health building at Coventry University

T

he Duke and Duchess of Cambridge have officially opened Coventry University’s new Science and Health Building, project managed by AECOM. Their Royal Highnesses met staff and students yesterday who demonstrated how the £59 million building is transforming training opportunities for nurses, paramedics, midwives and other health professionals.

The Royal couple followed the route of a fictional patient and witnessed students taking part in hands-on simulations within the facility’s ambulance, hospital wards and operating theatre. These practical experiences are designed to replicate the situations students could face in their future careers – but using actors or simulators instead of real patients.

The Duke and Duchess of Cambridge also saw inside one of two houses incorporated into the building that aim to give students realistic experiences of working within people’s homes and are equipped with some of the latest assistive living and augmented reality technologies.

AECOM provided services for the development including Project Management, Contract Administration and acted as Construction, Design and Management (CDM) Principal Designer during the design, procurement and construction.

The facility, which opened for teaching in October, is the only one of its kind where students will be able to train to care for a patient at every stage of their medical experience: from paramedics arriving at their home and their subsequent ambulance journey, to their stay in hospital, through to discharge and rehabilitation.

The building is not only about training for those on healthcare courses, but brings all of Coventry University’s Faculty of Health and Life Sciences’ practical facilities under one roof for the first time, including professional-standard laboratories and Olympicgrade fitness and sports research areas.

A laboratory, called Lab+, is the first industry-grade educationbased laboratory of its kind in the country, and can host more than 250 students at once. Sports research and teaching facilities include an environmental chamber that can simulate the altitude of Mount Everest, a running track, biomechanics area and 3D motion capture camera equipment. There is also a sports therapy clinic which is open to the public.

Richard Tunstall, Regional Director, AECOM, said: “It was a great honour to have the Duke and Duchess visit a project that AECOM successfully completed by providing leadership and clear direction to project teams throughout the scheme. It is clear from the visit that the Duke and Duchess were impressed by the innovative and modern facility, which will meet the requirements of future teaching in a stimulating and inspiring environment.”

John Latham, Vice-Chancellor of Coventry University, said: “It was an honour for everyone involved in the day to show the Duke and Duchess of Cambridge how our new Science and Health Building immerses students in the realities of their profession.

“We were proud to demonstrate the innovative teaching and hands-on activities that are transforming the experiences of our nursing and healthcare students. Their Royal Highnesses opening the building marked a new phase in our commitment to offer some of the finest healthcare teaching in the UK. “This was an important day for our staff, students, our partners

Winter 2018 Campus Estate Management

and the city of Coventry.”

The Science and Health Building was recently visited by the British Army’s ‘Ice Maiden’ team before their AECOM-sponsored expedition across the Antarctica, which is due to complete soon.

The six adventurers visited the university’s environmental chamber in the new Science and Health building for a series of tests back in November. Part of the expedition is a research project looking at the effects of extreme conditions on women’s bodies; specifically how their bodies change after a prolonged period of exercise at an altitude of 3,000m, the height at which most of the Antarctic is above sea level.

The team was put through their paces on the running machine inside the environmental chamber. The altitude was set at 3000m with the Ice Maidens running at increasing speeds until they became exhausted. The measurements included finding out how much oxygen the women consumed, how efficiently they used oxygen at a given speed, how much fat they used to fuel exercise and how much oxygen was in their blood throughout the test. The team will return to undergo the same tests again in the facility once they have completed their expedition later this month. The two sets of results will then be analysed to find out how their bodies changed during the treacherous expedition.

The Science and Health Building, in Whitefriars Street, in Coventry city centre, is used for teaching undergraduates, postgraduates and for research, as well as playing an important role in the community. Some of the facilities will host elite athletes for training, community groups, and public events as well as giving school children a chance to experience university life.

Following the royal visit, space medicine expert, anesthetist and television presenter Dr Kevin Fong delivered a keynote speech to invited guests. n For further information, please visit www.aecom.com

Toshiba’s Eco Hybrid MFP wins BLI’S “Winter 2018 Outstanding Achievement In Innovation” award The success story continues as Toshiba’s unique Hybrid MFP has once again been recognised as industry-leading technology and has received the “Outstanding Achievement in Innovation” award from Buyers Laboratory.

Chertsey/UK – January 2018, Toshiba Tec today announced that Buyers Laboratory (BLI), part of Keypoint Intelligence, has selected the Toshiba e-STUDIO3508LP for the “Winter 2018 Outstanding Achievement in Innovation” award. This Hybrid MFP is a unique A3 multifunction system (MFP), which combines conventional and erasable printing. The erasable printing allows regular office paper to be reused, which can significantly reduce the paper consumption – and thus the carbon footprint – of a company. In October 2017, BLI rated the Hybrid MFP “Highly Recommended” after extensive testing in their labs. Back then it was the “exemplary ease of use, robust security features and superb image quality” which impressed them. BLI now acknowledges the innovation of the technology behind the e-STUDIO3508LP. “For any organisation committed to maintaining a green work ethos, Toshiba’s latest generation model, the e-STUDIO3508LP, is worth a look,” said George Mikolay, Associate Director of Copiers/Production for Keypoint Intelligence – Buyers Lab. “The ability to render content printed with erasable blue toner transparent, and then reuse standard paper five times (or more)

within a single integrated system, is unique and innovative in the marketplace. What’s more, the unit’s dual-toner system provides added flexibility for users so that higher value documents can be printed using black toner.”

Since the launch of the product in June 2017, the Hybrid MFP has received several awards all around the world. This shows the growing awareness for sustainable print and document management and the importance to offer products and solutions which focus on how to use valuable resources more efficiently.

“We are thrilled that our Hybrid MFP has once again been recognised with an award.” says Deyon Antoine, Product Manager at Toshiba Tec. “BLI acknowledging our pioneering technology as an Outstanding Achievement in Innovation confirms our belief that in today’s world companies care more and more about the environmental impact their business has.

When developing the Hybrid MFP our aim was to support this more sustainable and responsible approach of companies with strong commitments to corporate social responsibilities.”

The e-STUDIO3508LP is one of three systems in Toshiba’s latest Hybrid MFP series. For more information, please visit www.toshibatec.co.uk/our-products/toshiba-hybrid-mfp. n

For more information, please visit www.toshibatec.co.uk

Campus Estate Management Winter 2018 7

When it comes to an emergency every second counts DASHBOARD ALARM HANDLER

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Alarm Control Fire Alarm - Zone 2 Pre-Alert Fire Team Contact

Fire alert, terrorist attack, suspect device or natural disaster; you have little or no warning that an emergency situation is about to happen, it’s therefore essential to be prepared.

The safety of your staff and students, plus security of your facility depend upon a swift response. InteraX alarm management software from UK based developers GlobalView Systems can provide a simple inexpensive solution.

Should a scenario occur you’ll be able to react quickly and calmly, discover false alarms, commence your phased evacuation or invacuation with maximum efficiency and the minimum of panic.

Connecting to your fire alarm, intruder alarm, BMS and emergency buttons; InteraX Alarm Management Solution immediately relays notifications to you and your team in real time. Automatically, following your predetermined alert strategy, warnings are sent to the right people at the right time for the quickest action.

The response can then be immediate and directly to the source of the alert, saving precious seconds. In the event of a true emergency a phased evacuation can then commence from the source. If it’s a false alarm, then the situation can be resolved with the minimum of disruption and less risk of a fine for unnecessary call out by the Fire Service.

With no requirement for additional devices, InteraX utilises the reliable radio network for communication delivery; notifications can be sent through to your digital two-way radios and even via SMS to smart devices and email. Now also with terminal alert; an internal communications tool that allows you to send discreet

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Winter 2018 Campus Estate Management

Scan

messages in the form of a pop-up window to the screens of facility and staff. This will appear, no matter what other programs they are using at the time, the message cannot be ignored so you can rest assured that the notification will not be missed.

Each warning also has its own alert strategy, InteraX intelligently notifying the correct person dependent upon the output. Intruder alarm to security, fault to engineering and fire alarm can be sent directly to the fire crew, complete with the exact location. Even going to different groups at different times of the day.

Your security, caretakers and first response team now have the freedom to do more, no reliance on the being close to the source of the alert or having to refer back to the alarm panel for full detail. Enabling limited personnel to monitor a large campus, confident in the knowledge that they can response quickly and effectively to any incident that may occur.

GlobalView Systems have over 15 years in developing Alarm Management solutions and are utilised in universities, large estates, super yachts and more throughout the world.

To discover more or for a free no obligation site survey, contact GlobalView Systems on 44 (0)1482 772536 n

For more information please visit www.globalviewsystems.co.uk

Bosch Commercial and Industrial Heating Solutions for education facilities

Charcon’s Stonemaster® triumphs at Salisbury Court Charcon, the commercial hard landscaping division of Aggregate Industries, has successfully completed a significant delivery on the new £27m Salisbury Court student accommodation scheme in Edinburgh.

Appointed by contractors McAleer & Rushe for UNITE Students, Charon consulted with landscape architect, Harrison Stevens, to recommend the best hard landscaping products to complete the aesthetics of the street frontage on St Leonards Street and a private courtyard within the student accommodation area.

More than 1,100m2 of StoneMaster®, a premium precast concrete flag and block paving product, was supplied by Charcon to provide a high quality paving solution which complimented the stone clad of the surrounding building. Supplied in Sandy Buff, Sienna Buff, Amber Buff, Light Grey, Medium Grey and Dark Grey, the result was a visually pleasing design that respected the historic context of the neighbourhood, whilst providing a central courtyard for students to congregate and interact safely.

In a partnership approach with McAleer & Rushe, and groundwork contractor M Squared, Charcon managed the supply of StoneMaster® in a variety of different sizes and shades, whilst working to a challenging construction programme. By working closely with both parties, Charcon was able to ensure the correct product was available when required and complete the work within the designated timescales.

Mike Davies, Sector Marketing Manager at Aggregate Industries, said: “We were delighted to supply our popular range of StoneMaster® flag and block paving for this rewarding project.

Due to the nature of the site on the edge of Edinburgh’s South Side Conversation Area, we approached this project with meticulous planning and sensitivity to the surroundings, and the finished look has demonstrated how with the right hard landscaping, modern architecture can sit in harmony with historic surroundings.”

StoneMaster® is a revolutionary block and flag paving with all the inherent beauty of indigenous stone. The fine sandstone has a washed finish and replicates natural sandstone and granite. The product is made from 50% reclaimed and recycled material and is a cost effective solution to natural stone. Offering fixed plans for ease of design, or a mixed pack containing long aspect pavers, StoneMaster® Flag is suitable for pedestrian areas with light vehicle traffic. n

For further information, please visit www.charcon.com.

Jacksons Fencing security mesh excels in SR3 test Jacksons Fencing, today, announced a further accreditation that underlines its credentials as the leading provider of perimeter security solutions. The company has added the important SR3 certification, for its UHS Extreme mesh systems from the Loss Prevention Certificate Board (LPCB). The SR3 rating is only given to products that can endure an attempted breach using tools like axes, gas torches, crowbars, drills, bolt cutters, angle grinders and more.

Not only has Jacksons’ security mesh been certified by the LPCB, it is also approved by the ‘Secured by Design’ scheme, confirming its suitability for higher levels of security.

Cris Francis, Head of Commercial Sales at Jacksons Fencing, commented: “Fences and gates manufactured with our UHS Extreme Mesh and UHS Heavy Mesh have resisted attack from various tools to create a strong defence and help protect key parts of the UK’s critical national infrastructure. Utilities such as water plants, for example, are extremely valuable assets that require secure perimeter protection to safeguard supply and ensure the stability of the country.”

The SR3 mesh comes with a variety of different features, making it perfect for a wide range of security needs. It is double skinned, with small apertures to prevent an intruder gaining foot or handholds.

The SR3 endorsement is the latest addition to the Jacksons

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Fencing range of high quality perimeter security and access control solutions. Jacksons is the only UK fencing and gate manufacturer able to offer perimeter security solutions in all LPS 1175 Security Ratings from SR1 to SR5 including innovative timber and timber and mesh combinations.

Jackson’s team of technical and engineering experts are readily available to provide support to the most complex and challenging projects. n

For further information visit www.jacksons-fencing.co.uk

New education hub provides learning spaces for thousands of Birmingham students Birmingham City University’s new £31 million building has officially opened today (Wednesday 10 January), offering additional teaching and learning space for 3,000 students and staff within more than 650 rooms.

Facing Gopsal Street, the new building – Curzon B – comprises 100,000 square feet of additional state-of-the-art and experimental facilities for the institution’s existing City Centre Campus courses.

Designed by Birmingham-based Associated Architects and constructed by Willmott Dixon, the building will assist in catering for the needs of the institution’s growing student numbers. The canalside development encompasses two sections of six and storeys respectively, with elevated external amenity space.

The structure extends the University’s award-winning £63 million Curzon building, which has been housed on Cardigan Street in Birmingham’s Eastside since 2015 and continues the University’s transformation of this part of the city.

Students and staff gathered earlier today to witness a ribboncutting ceremony led by Birmingham City University’s ViceChancellor, Professor Philip Plowden, followed by tours of the new building led by members of the institution’s Estates and Facilities team.

Professor Philip Plowden, Vice-Chancellor, Birmingham City University, said: “From individual study pods to meeting rooms, we hope that students will really benefit from these facilities that will help them achieve success in their studies. We are committed to providing the best possible learning experience for all our students and this extension will play a key part for that aim.

“With work now commencing on HS2, we are delighted to be further contributing to the renaissance of Birmingham’s Eastside area with the latest expansion of our City Centre Campus – already a major landmark for hundreds of thousands of people arriving at Birmingham New Street by train every day.”

As well as a new dedicated IT suite for students – with nearly 100 laptops available for loan – Curzon B boasts an innovative lecture theatre called The Hive that features raked, group activity seating, integrated technology and excellent sight lines.

The new space is also now home to the University’s Centre of

Academic Success, the New Technology Institute (NTI) and its Students’ Union.

As part of the project, 3,000 students from the University’s Faculty of Computing, Engineering and the Built Environment gained real-life experience of working across the construction industry by putting the theory learned in the classroom into practice. Furthermore, the developers offered 10 paid placements throughout the build, while three graduates are now employed full time by Willmott Dixon in the Birmingham region.

The building forms part of the University’s £260 million investment into new and advanced facilities which was also strengthened with the opening of the new £57 million Royal Birmingham Conservatoire in September last year.

Later this year, Birmingham City University will open its new £41 million Health Sciences and Education building on its City South Campus on Westbourne Road in Edgbaston.

This building will help reinforce Birmingham City University’s status as the region’s largest provider of qualified health and social care professionals to the NHS and producer of more teachers than any other institution in the West Midlands.

The space will offer teacher training and specialist facilities for health sciences including provision for research, a new lecture theatre, a multi-purpose hall, speech therapy, physiotherapy and ultrasound suites, art and technology classrooms and IT hubs.

The new building will also enable the relocation of the University’s School of Education, consolidating the Faculty of Health, Education and Life Sciences on to one site. The School of Education is currently the last of the University’s seminaries situated on its City North Campus in Perry Barr.

However, the University has already sold part of the site to the Homes and Communities Agency (HCA) to help meet the city’s growing housing demands and discussions are underway to transform another part of the City North Campus into an athletes’ village for the 2020 Commonwealth Games. Both will leave a powerful legacy for the Perry Barr community as the University migrates towards its City South and City Centre campuses. n

For further details, visit: www. bcu.ac.uk

Campus Estate Management Winter 2018 11

Student accommodation to get major boost with new parcel box system Multi-occupancy buildings like student accommodation are being inundated with parcels as the online shopping phenomenon continues to sweep the UK. The management of parcel deliveries at these types of accommodation is a significant challenge for building managers, who are faced with parcels being delivered to hundreds and even thousands of student residents, often with a limited amount of space and resources to manage them effectively.

Identifying this issue, The Safety Letterbox Company - the UK’s leading designer and manufacturer of secure mail solutions - has launched a new range of products designed to revolutionise parcel management and subsequently make the lives of student accommodation managers far easier.

As part of the German Group RENZ - a European leader in mail and parcel delivery - The Safety Letterbox Company, based in Neath, has launched its new high-tech range of parcel box products, which are the first of their kind to be introduced to the UK market. Parcel Boxes UK’s innovative products have been developed to solve the problem of strenuous parcel management within student accommodation in light of the increasing popularity of online shopping. The company’s new E-Campus Box units are designed to provide greater efficiency and convenience surrounding parcel management for both building managers and students.

A report by PwC for the Royal Mail suggests the UK parcel market will reach approximately 2.3 billion items by 2023.

Business-to-customer parcel shipments by companies to private individuals are the biggest market, with over half of parcel shipments being delivered to private individuals. An effective means of managing this rise in parcels is therefore imperative for student accommodation managers, to relieve the burden of more and more incoming parcels for students.

Closed systems currently exist for parcel deliveries between a single parcel delivery service and consumers. However, The Safety Letterbox Company is responding to a gap in the market for an open system for parcel delivery and returns solutions.

Any delivery service can deposit a parcel via the intelligent parcel boxes and those receiving their parcel can collect it from the parcel box unit 24/7. This drastically reduces the need for student accommodation managers to receive and store parcels for student residents.

The intelligent E-Campus Box units - which can be installed in all manner of buildings and combined with mailboxes - enable students to receive and send parcels with ease from their own residence, making it an attractive feature for the student accommodation sector. They also remove the inconvenience of having to return a parcel to the post office or via another inefficient returns method, as the parcel box units provide a returns option.

Through implementing the latest technology, complex logistical processes can be easily managed through the creation of the integrated myRENZbox system. This online system uses the RENZ internet portal, myRENZ app and the unit’s touch screen display functions so building managers, students, parcel delivery services and other service providers can network with ease around deliveries and collections. Parcel

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box occupancy can be monitored online, so authorised parties know whether a box is available or not. This feature means building managers can contact students through the system to inform them that a parcel has been left in a E-Campus Box unit for a significant period, therefore prompting collection.

Through the E-Campus Box system, students are authenticated by the myRENZ app, electronic key chip or by inputting a personal PIN via the unit’s touch screen display. It is then possible to select between ‘collection’, ‘return shipment’ or ‘delivery’ functions for the required service.

The Safety Letterbox Company’s Parcel Boxes UK launch extends the firm’s impressive offering of high-end, secure and innovative products and services. E-Campus Box units can be stylishly designed by The Safety Letterbox Company in a range of materials and colours to suit the look of the student accommodation building, whether it be a new or existing development.

Alison Orrells, managing director of The Safety Letterbox Company, said: “Over the years, The Safety Letterbox Company has been at the forefront of the student accommodation market, so we are thrilled to be adding to our offering with the launch of our E-Campus Box system. The challenge of managing parcels in student accommodation is one of the most problematic of all, especially with increasing numbers of overseas students, who are more likely to receive parcels from overseas.

“We are reacting to current trends by bringing these intelligent technologies to market. Parcel boxes are becoming increasingly important within student accommodation as managers are faced with a demographic that buys online by default.

“Issues surrounding storage space and time being spent by building managers to handle a large amount of parcels are near eliminated with the E-Campus Box system. Students can now collect their parcels around the clock via these secure, intelligent parcel box units. The system is incredibly flexible and will therefore make the lives of student accommodation managers far easier, providing a better quality service for all.” n For more information, please visit www. safetyletterbox.com

Celebrations as State-of-the-Art Sports HUB nears completion A NEW multi-million pound Sports Hub at the University of Warwick is one step closer to completion after contractor Willmott Dixon hosted a topping out ceremony today, which traditionally signifies the structure has reached its maximum height.

Due to complete in March 2019, the new Sports Hub will create one of the best sports facilities at a UK university – including the UK’s largest gym facility in the HE sector – aligning with the University of Warwick’s ambition to be the “most physically active campus community in the UK by 2020”. Once complete, it will be available to all students, staff and the general public.

Replacing the current sports centre on the campus, the Hub will feature a sports hall, a swimming pool, fitness suites, climbing and bouldering walls and flexible studio spaces, as well as squash courts, outdoor 3G sports pitches and netball courts.

It will also be the official training ground of Coventry’s Wasps Netball super-league team.

The afternoon included a tour of the internal areas including the 12-lane swimming pool, as well as speeches on the main roof from key representatives, including Lisa Dodd-Mayne, director of sport and active communities at University of Warwick, and Peter Owen, managing director of Willmott Dixon in the Midlands.

Speaking of the facility, Lisa Dodd-Mayne said: “The Hub will mark a major step towards seeing the University of Warwick achieve its ambition to have the most active campus community in the UK. “The building will house top quality facilities, and will give all of its users the opportunity to be active in their own unique way. It will become a destination facility for our students, staff and local community, delivering an outstanding experience for all.”

This is the second project that the University has partnered with Willmott Dixon to deliver, following the completion of the Oculus Building, the University’s flagship central teaching facility, in 2016.

Peter Owen added: “This is a fantastic project to be a part of,

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Winter 2018 Campus Estate Management

creating cutting edge sporting facilities for the community at University of Warwick, which will really benefit its users.

“Our team has an excellent track record of producing leading leisure facilities and we are delighted to be back on campus and working again with University of Warwick as their partner to unlock future growth.” n For more information on the centre, visit www.willmottdixon. co.uk/projects/university-of-warwick-sports-hub

The perfect finish: Two schools score Dulux Smarter Spaces £10,000 design prize

Two lucky schools have been announced as winners of the annual Dulux Smarter Spaces compeition and are each set to recieve £10,000 worth of colour and design services. Lawley Primary School in Telford and Highdown School & Sixth From Centre in Reading will revitalise their education environments with help from the leading paint manufacturer’s Smarter Spaces team, which puts pupils at the heart of design in schools.

As part of their prize, the schools recieved a surprise visit from the Dulux Dog as well as Matthew Burton, star of TV’s Educating Yorkshire and ambassador for the campaign, to celebrate their win. The initiative promotes the concept of ‘learner-led design’ and the effective use of colour in schools and encourages pupils to be actively involved in the decoration planning process. Lawley Primary School will use the money to transform their entrance hall and main corridor, while Highdown School are set to turn an old technology classroom into an inspiring art and photography studio.

The competition was launched as research carried out by Dulux revealed that a staggering two thirds of schools lacked the funding to make basic refurb improvements, with an overwhelming majority of teachers and head teachers considering the school environment to affect pupils’ academic life.

Schools had to submit a 300-word entry explaining why they should win the £10,000 transformation and how they would make use of the funding. The final winner was chosen by a panel

of judges, including Matthew Burton and education expert, Professor Stephen Heppell.

Becky Orton, Senior Brand Manager for Dulux Smarter Spaces, comments: “We’re delighted to announce the winners of this year’s competition. We work with schools across the country to design learning spaces that are not only inspiring and stimulating, but also meet the needs of the busy school environment. Our decoration and design packages are tailored to a school’s needs, offering services to suit every budget. We can’t wait to get to work on these projects!”

The Dulux Smarter Spaces service helps schools get the most out of their environment within their budget and allows teachers and head teachers to focus on running the school.

From creating an oasis of calm to building engaging classroom displays or focus walls, the initative champions a range of ways to make simple additions to learning environments that can make a big difference to learning outcomes. Using Ofsted criteria as a starting point, Dulux Trade identified five areas of focus where the design of the environment can support teaching and learning: to inspire engagement, improve building function, promote wellbeing, improve teaching and learning experience and encourage positive attitudes. n For further information on Dulux Smarter Spaces please visit www.duluxsmarterspaces.co.uk

Campus Estate Management Winter 2018 15

Club Car takes to the streets

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Consultancy completes next phase of school redevelopment Pupils at a Hampshire secondary school have started the new school year with enhanced teaching and ancillary facilities thanks to TNG. The leading engineering consultancy has played a key role in an extensive two-phase redevelopment at Purbrook Park School in Waterlooville.

TNG provided full mechanical and electrical building services design for the recently-completed second phase, which included both refurbishments and new builds, and worked with MH Architects on the prestigious project.

The works involved the refurbishment of existing teaching spaces plus the construction of a new two-storey building on the Hampshire school’s site.

New Block B constructions include a drama studio, and music ensemble and music practice rooms. It also included an external amphitheatre performance space which is overlooked by the new music facilities. A new dance studio and changing facilities were also provided.

New high efficiency low NOx condensing boilers were installed in the existing Sports Hall plantroom, which allowed the original heating mains to be disconnected from the old heating system.

The new boilers were arranged to serve the original Hall heating system and the changing rooms. A separate VT circuit was provided to serve new underfloor heating circuits in the

newly formed music and drama rooms, and to serve replacement radiators in Block C. High efficiency demand controlled variable speed heat recovery ventilation systems with variable speed thermal wheels, provide ventilation to the new rooms.

Full DDA accessibility for the whole school, comprising a new platform lift and a bypass corridor to the existing hall, was also incorporated.

A carefully considered construction sequence for the works was essential in order to minimise disruption to the school’s ongoing operation and to ensure that completion dates were met.

Russ Pitman, TNG’s Managing Director said the consultancy has a wealth of experience when it comes to working in educational settings and within ‘live’ environments.

“The Purbrook Park two-phase project was fantastic to work on.

It not only tapped into our extensive knowledge but had the added complexity of being a fully-functioning school and the challenge of meeting the deadline of a new school term,” said Russ.

“Following the successful handover of the Discovery Centre phase last year, we were delighted to be able to work closely with the school and our construction colleagues once again to deliver first class education facilities that will enhance the learning experiences of the pupils. It is very rewarding,” added Russ. n For further information please visit www.tngconsultingengineers.co.uk

A lesson in resilience from Jack Aluminium’s TruEnergy Window “Jack Aluminium’s TruEnergy window is easy to fit, easy to fabricate - it just does what it says on the tin,” says Nick Hundleby, Director at Arcalu Architectural Aluminium.

“We do lots of school projects, and we have always chosen The Jack Door for those jobs because it’s such a solid, robust door that can withstand the knocks and bangs of packs of teenagers, their elbows and their bags!

“When Jack launched the window, we wanted to try it straight away.

It offers the same, solid, robust design that’s perfect for schools.

The TruEnergy window is now our preferred window system for commercial projects.

“This particular job at Joseph Whittaker School in Mansfield was one of the first projects where we installed the TW70 window. The school was looking very tried when we started. The £400,000 project included replacing windows, doors and cladding to create a cleaner, safer and brighter learning environment.”

Jack Aluminium’s TW70 TruEnergy Window is PAS 24-certified and offers U-Values as low as 1.4 W/m2K with a double-glazed unit.

The principles of value engineering mean that the window has fewer components to offer simple, straightforward fabrication and installation.

Sales Manager at Jack Aluminium, Ash Pearson adds: “Projects like this one by Arcalu are the exact kind of jobs the TruEnergy window was developed for and we’re really pleased that the system delivers the easy fabrication and installation that we were aiming for during development.”

Campus Estate Management Winter 2018 17

Facilities managers using biomass fuel get what they pay for….. except when they don’t!

With the pressures on spending, close scrutiny of procurement and good governance continuing to be under the spotlight, national wood pellet supplier, Y Pellets, is asking facilities managers using biomass wood pellets as an alternative energy source, especially those in the education sector, to fully examine what they pay for.

At a time when many suppliers subcontract deliveries on vehicles which don’t meet EN Plus trading standards, the company, which supplies premium quality, sustainable wood pellets to homes and businesses from its 5,000 tonne storage facility in Goole, has identified discrepancies in practices widely used by contractors who are not legal for trade but may supply to the likes of schools, colleges, universities and other public buildings.

This could mean that procurement and facilities managers may be receiving up to 10% less product on delivery compared to the quantity ordered if only specifying the quality of the pellets and not the standard of vehicles making the deliveries. Additionally, for EN Plus A1 standard pellets, the actual delivery service must be EN Plus certified too for the product to be regarded as such, a key requirement for many facilities managers.

Y Pellets has recently made a significant investment in new, specially-equipped six and eight wheel delivery trucks featuring state-of-the-art electronic weighing systems and onboard technology. This latest investment will see Y Pellets further extend its distribution capability to southern areas of England and north of the border into Scotland, and strengthen its position as a rapidly-emerging, key player within the UK’s biomass fuel market.

Managing director, Neil Holland, explained, “Our delivery lorries are 100% our own, not subcontracted, and this makes a huge difference to the quality of the pellets and the service received by the end customer. By making continuous investment, we can ensure the highest fuel quality possible and clients can reap the benefits in real terms meaning fuel cost savings of

18 Winter 2018 Campus Estate Management

thousands of pounds.

“Our experience has shown that whilst few in the industry have invested in the correct machinery and vehicles, the vast majority have not and therefore many subcontract deliveries to third party companies as a means of cutting costs. Procurement professionals that specify pellets as an energy resource for public buildings such as school campuses know they have a financial responsibility to ensure money is spent correctly but unless all vehicles are legal for trade, there may be discrepancies in the amount ordered compared to the amount being delivered.

“This could be anything from 2-10% which for cash strapped authorities could potentially mean thousands when examining procurement and expenditure. You wouldn’t go to a supermarket, pay for ten apples but only come away with nine, and it’s no different here. Our systems can eliminate any such shortfall and therefore have a direct impact on a client’s bottom line finances.”

Y Pellets’ own fleet of delivery vehicles include state-of-theart, electronic weighing systems that are calibrated by local weights and measures authorities and automatically send records of each delivery direct from the vehicle to the company’s head office and then onto the customer. The vehicles have been adapted to provide a highly controlled, fit-for-purposes environment for EN Plus A1 pellets during transportation as well as guarantee that the tonnage ordered is received in full by the end user.

Neil added, “Our clients can protect the investment made in their biomass boiler system and guarantee the expected returns from renewable heat incentives well into the future. This in real terms could mean substantial savings.”

Y Pellets is a supplier of premium quality, sustainable wood pellets to public sector organisations and local authorities. n

For further information please visit www.ypellets.com.

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Learn

Think

FINANCE

International value International students are worth more than £500 for every London resident

• Holborn and St Pancras is the London constituency which has the highest net economic contribution from international students at £1,172.15 per local resident • Orpington is the London constituency which experiences the lowest net economic contribution from international students at just £191.74 per local resident • Overall, on average, international students in the capital make a net economic contribution of £529.72 per London resident

E

very year, international students from all around the world come to the UK to pursue an undergraduate, postgraduate or PhD-level education. With higher education institutions proving to have the best academics/experts, modern facilities and engaging learning resources - it’s easy to see why the UK is such a desirable destination for international students to study.

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Despite international student’s appetite to develop their knowledge in this country – many Brits feel they put an additional strain on public services such as the NHS. To address such concerns, the ‘Higher Education Policy Institute (HEPI)’ recently produced a report to assess the benefits and costs of 231,065 international students (within and outside the EU) who started in the academic year of 2015/16.

Winter 2018 Campus Estate Management

Their analysis discovered that the benefits (£22.6 billion – tuition fees income, spending in local economy, living expenses etc) of hosting international students over the duration of their entire studies far outweighs the costs (£2.3 billion – healthcare, education, social security etc) by a monumental £20.3 billion to the UK economy. When breaking this figure down to showcase the regional impact, London was the

biggest benefactor at £4.64 billion.

Focusing on London specifically, Theknowledgeacademy.com used the report and population estimates derived from the Office of National Statistics (ONS) to reveal the net economic contribution (benefits minus costs) of international students in each of London’s 73 parliamentary constituencies.

Theknowledgeacademy.com found the biggest winner is Holborn and St Pancras, the primary location for renowned universities such as University College London (UCL) and London School of Economics (LSE), where international students yield a net economic contribution of £1,172.15 per local resident. Holborn and St Pancras is followed by East Ham, with each resident benefiting from a net economic contribution of £979.10. Rounding off the top three constituencies is Bermondsey and Old Southwark, with a net economic contribution of £931.08 per local resident.

On the other end of the scale, Orpington, in the borough of Bromley benefits the least from international students, with the lowest net economic contribution at just £191.74 per resident. Slightly higher is Beckenham, also located in Bromley, with a net economic impact of £209.89 per resident.

Overall, on average, international students in the capital make a net economic contribution of £529.72 per London resident.

Information for immediate release Theknowledgeacademy.com Natalie Parker, an Education Consultant commented: “It’s great to finally see that the supposed burden of international students on the economy is incorrect, and the costs of accommodating overseas students are significantly g low when compared to the huge

Campus Estate Management Winter 2018 21

benefits they bring to the capital as well as rest of the country. Aside from their positive economic and academic influence, they make university campuses more diverse and provide an invaluable cultural enrichment to domestic students as well as the areas in which they are living in�.

Joseph Scott, a spokesperson from Theknowledgeacademy.com commented:

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“The findings from this research certainly demonstrate we cannot underestimate the value of international students to the local economy. They provide a lot of custom to businesses in the area they are based in. From restaurants to taxi firms - they considerately contribute towards their survival and growth. Without them, they could suffer. Similarly, they add a vibrancy to university campus

Winter 2018 Campus Estate Management

across the country through their willingness to share their own culture with others and embrace British values/traditions.

Consequently, we should be more appreciative of the various positive economic, social and cultural dimensions they bring to the capital and beyond�. n For more information, please visit www.Theknowledgeacademy.com

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PLANNING

More haste less speed Planning for savings in school refurbishments

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Winter 2018 Campus Estate Management

W

henever academies make the headlines, the news is almost invariably illustrated by an image of a shiny new-build: brightly coloured, purpose-built, highly photogenic. In reality, since converting to academy status has become widespread a large portion are pre-existing schools with older buildings. Earlier this year the National Audit Office reported that around 60% of school stock was built before 1976, and there are still very many academies and other schools with historic buildings that, whilst characterful, long ago ceased to make sense for contemporary teaching purposes. Many are in need of, at best, refurbishment and, at worst, wholescale rethinking. And while those in most pressing need have been helped by the Priority School Building Programme, for the rest - already stretched - funds can be hard to find.

CIF is of course available but can be a daunting process for those who have never applied before – and the resulting funding can still feel like a drop in the ocean (although there are ways to maximise how far CIF will go, for example through match-funding).

MATs have some advantages when

“

undertaking refurbishment and other capital works. Not least, in having a larger portfolio, works needed across multiple schools in the same area can be bulked together, and relationships developed with local contractors, which can produce cost efficiencies. MATs often also have a dedicated Estate Manager whose contacts and years of expertise can help to keep time and costs down. It is a lot harder for those remaining lone academies but there are still simple measures that can be undertaken without any extensive expertise.

Ensuring you get the most from your money begins at the earliest stages: in general the more pre-planning is undertaken, the better the outcome.

Crucially, applications need to be thought through carefully in the first place to ensure you actually apply for the funding you really need, and the very first consideration should be as regards the nature of the project itself. On the face of things it may be a straightforward refurbishment – but why waste an opportunity? Taking the chance to think ahead is wise because needs can change very rapidly. What if capacity suddenly has to go up? Maximising space doesn’t always require an expensive extension.

Instead there are many little tweaks

At Shelley College, Huddersfield, reaching agreement on the details for a new lecture hall, dining room and Learning Resource Centre was made far easier through highly realistic modelling that even the least architecturally-minded could clearly comprehend. ”

and quick wins that can be achieved, by considering if space is being best used and by designing flexibly to accommodate future change. The last thing a school needs is to undertake the stress of a full refurbishment only to find five years later that the improvements are already out of date.

It is also important to consider Value for Money in its fullest sense, because decisions made hastily or based on upfront rather than life-cycle costs can sometimes prove in hindsight to have been a false economy. As but one example, all too often technologies are retrofitted for energy efficiency purposes which turn out to be costly and complex to maintain – hardly the sustainable solution they appeared to be upfront, and the benefits of which might have been achieved in more subtle ways.

Deciding what current and future needs actually can also be easier said than done, not least since various stakeholders may have very different and often conflicting priorities and there will likely never be enough funds to please everyone, at least not without careful thought. So it’s crucial to have a genuinely collaborative process from the outset. Getting multiple stakeholders on board is obviously essential in any case to run a happy school but it can also prevent problems on site: a confused brief can lead to dissatisfaction as works progress, in turn leading to demands for sudden changes after work has already begun, which can be very costly, not to mention disruptive.

In fact stakeholder engagement is one area where new technologies – namely BIM – can be invaluable. Though often wrongly perceived as ‘too grand’ for smaller projects, where a consultant already uses BIM as a matter of course it can offer multiple benefits at no extra cost, not least, it has an immediacy as a graphic tool that allows for designs to be readily grasped by all involved. For example at Shelley College, Huddersfield, reaching agreement on the details for a new lecture hall, dining room and Learning Resource Centre was made far easier through highly realistic modelling g that even the least architecturally-minded

Campus Estate Management

Winter 2018 25

could clearly comprehend. BIM facilitated greater stakeholder collaboration, where feedback was actively sought and incorporated, resulting in a final scheme that was well-received by Governors and end users alike. In addition since BIMs are data-rich they inherently provide a much more fluid design process.

Being clear and on the same page around project goals is essential. Care also needs to be taken that things don’t spiral out of control once on site. When budgets are tight every penny counts, so cost control is imperative. For this reason when calculating costs it is important to use real-world figures rather than

26

“guestimates”, and except for all but the most simple work (such as a quick coat of paint) it also makes sense to try to involve contractors at earlier stages than is considered usual, where at all possible getting input at the design stage. Not only does this tend to make for a more engaged team, since contractors understand the nuances of actually implementing work, getting them on board in advance provides far more realistic information and prevents nasty surprises.

Rigorous pre-planning also helps to ensure that timescales don’t unravel, which is especially important since

Winter 2018 Campus Estate Management

works must usually coincide with holidays and delays have very real implications.

When preparing for refurbishment work, then, the watchwords are ‘planning’ and ‘communication’ – the more and sooner the better. Rushing ahead can be a false economy and good cost and time management really is a case of ‘more haste less speed’.

Allan Hunt is Director, AHR Building Consultancy n For more information please

visit www.ahr-global.com/building consultancy

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ESTATE PLANNING

Mastering the estate

By John Kelly, Director of Healthcare Planning and Kate Campbell, Associate Director at Essentia

B

oth the health and higher education sectors have similar challenges and objectives in relation to developing successful estates strategies. In this article, we compare the two and look at potential solutions that can be exported from the health sector into higher education.

1) Ensuring that estate strategies are aligned to clinical and academic objectives.

In an ideal world, organisations developing or revising their estate plan would have a clear and up-to-date business strategy. Ideally, this would

28

include: - An analysis of the operating environment; - A response to the opportunities and threats this presents; - A view about the changes likely in the short, medium and long term.

In practice, complex organisations such as NHS Trusts and universities may fail to tick all the strategy boxes, meaning that a clear brief for a masterplan may be elusive. For those with a linear “first-things-first, formfollows-function� frame of mind, this can be frustrating.

An alternative approach is for

Winter 2018 Campus Estate Management

business and estate strategies to be developed iteratively, delivering results much faster.

This worked recently for a major NHS Trust emerging from a period of financial challenge, recovery from which had absorbed organisational bandwidth and capacity. Against this backdrop, it became clear that a refreshed clinical strategy would take several months to complete, partly because of an exacting consultation and approval process.

By agreeing key principles and fixed points, it was nevertheless possible to commence developing an estate strategy which could be refined

progressively as clinical priorities were finalised.

Another benefit of this approach is that properties can be identified that are surplus to requirements under any service scenario, releasing resources for re-investment.

2) Maintaining agility in a volatile policy context Fast-changing environments mean that it’s difficult for organisations to pin down their clinical or academic strategies. The description of the future as trumpet-shaped, implying a wide range of possibilities, has never seemed more apt.

Within the NHS, the development of Sustainability and Transformation Plans (STPs), intended to join up the components within 44 health and social care systems has created more uncertainty around what capacity a major acute hospital should plan for.

For one hospital, a capacity of around 1,200 beds (the bottom end of the trumpet bell) would be sufficient, assuming full implementation of initiatives to reduce admissions and expedite discharge. But if current demand were to continue, the hospital

would require an additional 400 beds by 2028.

Parallels can be found in the higher education sector as institutions consider their investment decisions against a backdrop of potential changes to the student loan regime and the uncertainty of the Brexit effect on research funding.

Dealing with this kind of uncertainty is a key masterplanning challenge with the risk of under-capacity and foregone income if investment is too low or excessive running costs and the embarrassment of empty wards or seminar rooms if investment is too high.

One idea, used by the hospital above, is for the masterplan to hedge the uncertainty by the progressive replacement of existing wards in new accommodation, allowing the Trust to monitor the impact of system-wide demand management and discharge initiatives. If these are effective, the older ward accommodation can be converted to non-clinical use or demolished, but if the initiatives fail to deliver the older ward capacity can be retained and, in time, replaced.

Testing masterplan options for their robustness to deal with different possible futures is a good idea. A

major academic and health science centre might consider future campus scale and configuration under varying assumptions including the extent of digital disruption, devolved versus centralised models and the off-site outsourcing of support services.

3) Harnessing investment in estates and facilities to catalyse new ways of working.

A study in a tertiary hospital in the USA (Zimring, 1990) identified that the annual cost of staff time spent in giving directions to patients and visitors was around ÂŁ0.25m. While this is a relatively small amount in comparison to total running costs, it nevertheless underlines the impact which estate configuration has upon service delivery.

In healthcare, a significant opportunity was identified in a recent project where outpatient consulting suites were dispersed in small clusters across a hospital campus. Analysis identified that productivity, measured in annual attendances per room was around half that which could be achieved through improved scheduling and progressive centralisation to release the stranded g capacity. As well as reducing overall

Campus Estate Management Winter 2018 29

space requirements the new model will improve patient experience with a one-stop service and enable more effective use of staff.

Similar opportunities can be found across the health and academic estates when masterplans address the legacy of piecemeal development to improve adjacencies, streamline pathways and logistics and reduce inventory though just in time delivery.

A useful way to assess how far a masterplan contributes to process efficiency is through the application of a LEAN scorecard which measures improvements in the flows and reduction in waste.

LEAN methodology has been applied extensively across the health sector internationally over the past decade, minimising waste which is defined as unnecessary steps in a process or excess space. While the application of LEAN has been less evident in the education sector, it is just as relevant when considering how the campus reconfiguration can reduce staff and student travel time, improve space utilisation and reduce occupancy costs. LEAN can be applied at different phases of a masterplan and

30

as part of benefits realisation.

4) Overcoming data deficits and avoiding analysis paralysis A successful estate strategy for a large academic and health sciences campus requires careful consideration of information requirements.

It is common for organisations seeking to develop an estate strategy to identify data deficits in areas such as existing building condition, space utilisation, future activity levels and, as noted above detailed business strategy. One response is to initiate a major data gathering exercise.

While appropriate in some cases, this can delay the development of the strategy and, if unfocused, risks wasteful investment in compiling information which may be irrelevant to the strategic questions to be answered.

An alternative approach is to identify which information gaps are likely to be significant in the development of the strategy and, crucially, when. With a targeted approach to filling the gaps that matter, abortive effort can be

Winter 2018 Campus Estate Management

avoided, alternative methods such as peer group benchmarking can be considered and, with the estate strategy proceeding in parallel, data requirements can be defined more precisely.

5) Maintaining momentum Of course, achieving sign off for a completed estate strategy is just the beginning and what matters next is implementation. Central to achieving this is stakeholder support which will involve a wide range of interests and disciplines. This should be a key objective from the outset and it’s important to recognise that different organisations will be in different states of readiness. Successful implementation also requires clear and realistic timescales, designed to provide early demonstration of benefits.

And finally, the best strategies are living frameworks, capable of ongoing revision in response to an, inevitably, changing environment. n For more information on strategic estate planning visit: www.essentia.uk.com

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Contact Peter Sulston on 01954 200668

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GROUNDS MAINTENANCE

Groundwork Grounds maintenance firm GRITIT GM offers a valuable insight into seasonal planning for the FM

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f it weren’t for seasons and the unpredictable British weather, life would certainly be much simpler for busy FMs. Grounds Maintenance (GM) commitments add an added dimension of long term planning to managing sites with outdoor spaces but as ever planning and preparation is the key to year round success.

While you don’t necessarily need to become an expert horticulturalist, it is advisable to have some appreciation of the basics and an understanding of what is happening within the grounds at each phase of the year. For example, there’s little point planning a change in hedging at a time when birds are still nesting. Planning your GM in line with seasonal changes is as much about understanding the environment you are responsible for managing - and the ability to plan ahead of time will make the job a lot more straightforward.

To help with your planning process, it is worth mapping out the year, and identifying milestones and tasks appropriate to given periods. As a start, we have created two planners in this article that can be adapted to your own sites and requirements.

The Grounds Maintenance planner is a useful reference for tracking your teams’ or contractor’s current work and service reports and what to expect in the upcoming months.

The Landscaping planner provides an understanding as to the optimum times to make improvements or changes, such as extending beds,

32

creating more naturalistic areas or planting.

The two planners show that there can be considerably more to grounds maintenance than simply cutting the grass! Indeed, it is understandable why some organisations have tried their best to limit the workload by simplifying their grounds – producing dreary monocultures of lawn, evergreen and bark chips. Gladly there are signs that the trend is changing, however. A growing awareness of the social and environmental importance of diverse landscaping – as well as desire to maximise the value of a site – is encouraging more creative planting and useful spaces.

In many cases – for example, the creation of wildflower meadows – more creative approaches may not actually require a higher level of investment or ongoing maintenance, but realising such plans will demand better year round planning, and a greater degree of structure when specifying and benchmarking the activity of inhouse GM teams or contractors.

Indeed, should you decide to bring external contractors on board, the seasonal nature of grounds maintenance can also determine the best times for the tendering process.

GM priorities for managers in the seasons ahead

Winter 2018 Campus Estate Management

Autumn At this time of year you should be looking to review your management and maintenance plans and specifications. It’s also a good time to review the previous year and consider how your grounds are actually used, how you can improve upon next year’s service and opportunities to better meet the organisation’s policies.

Consider collaborating with a landscape expert to develop a comprehensive set of output specifications. This should focus on achieving your desired standards rather than the frequency of visits. Ask your GM provider to show how they can support your organisation’s environmental policy and contribute to workplace wellbeing, while supporting the wider environment.

Remember to review and release PQQ and tender documentation early if procuring for larger contracts.

In terms of the physical site, now is the time to schedule site improvement works such as planting, tree surgery and arboriculture activity.

Winter As we head into the winter months ensure that any programmes and schedules for improvement works are all in place and that there are plenty of contingency plans for

adverse weather events as these may delay jobs.

Ensure that you have carefully selected your GM provider in a thorough procurement process well in advance of the summer months so they are in place by February at the latest.

Make sure that you continue to monitor KPIs for winter tasks and, if you manage an in-house team, ensure your staff training needs have been identified and training providers booked.

Make sure any of your own machinery has been fully serviced and additional resource requirements have been identified and ordered prior to mobilising in spring.

It is important to conclude that while the above sets out a very basic introduction to some of things you should be currently be thinking about, a key consideration is to give yourself enough time now to think of improvements and opportunities to make more of your assets. This

applies equally whether you are using you own staff or external contractors.

Refreshing specifications You may well have an existing set of specifications that you perennially turn to but it is important not to let these become a straightjacket.

Key diary dates for specifying and managing GM contracts August to October Review landscape assets

September to November Create specification 
 November to February Tender works January to February

Appoint contractor

February to March

Mobilise contract

g

Campus Estate Management Winter 2018 33

Provide opportunities for local team members to be more empowered.

After all, their input can help to develop more interesting/useful spaces for your staff. And if you do use contractors, you should in most cases expect the same level of engagement and creative input.

Indeed, at GRITIT we enjoy taking on such challenges and many grounds maintenance experts will also relish the opportunity to collaborate with their customers, offer more insight and share a greater sense of ownership. Ultimately, better, more sustainable grounds maintenance is all about building better connections – between those responsible for sites, those carrying out the work and the people that enjoy these spaces year round.

34

Contact us to subscribe to regular content for ongoing GM tips and planning throughout the year.

GRITIT Grounds Maintenance 0800 0432 911, or email info@gritit.com www.gritit.com out GRITIT Grounds Maintenance GRITIT GM provides Commercial Landscape Maintenance & Management delivered from our strategic hubs across the UK. We can work to your exacting specification or create a solution tailor-made to your requirements.

We work across a variety of sites and locations - from varying multisite property portfolios to stand alone single sites with minimal requirements. We can work to your exacting specification or create a solution tailor-made to

Winter 2018 Campus Estate Management

your requirements.

Commercial Landscaping We design, develop, plan and maintain all landscape features including hedges, shrub beds, herbaceous borders, tress and lawns and our experienced team is dedicated to creating an environment that will impress you, your staff, customers and visitors.

360’ Real-time Reporting Our bespoke control and reporting technology gives you full and unprecedented access as well as real-time visibility to what our teams are doing day or night. n For more information visit www.gritit.com

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11/10/17 14:43

AUDE

Jellybean learning Sue Holmes, Association of University Directors of Estates (AUDE) Executive and Director of Estates at the Oxford Brookes University discusses a new report

by AUDE and Unwork.

I

n looking at how current universities expect to educate the next generation of learners, we reflected on the huge changes in the way we work, communicate, live and learn and the need to flex to deliver

quality learning for future generations.

Technological disruption and changing demographics are rapidly reshaping the economic, social and political landscape and every organisation, from small businesses all the way to

36 Winter 2018 Campus Estate Management

government bodies, is being impacted by these changes.

The research reviewed demographics of the current ‘Generation z’ and potential significant growth from international increases in this age

group. We also factored in future students would be taught by ‘Generation x’ and looked at examples across the globe to see where universities were leading in some key areas to deliver a differential educational experience for the future.

We looked at the future job market and predictions about changing job roles and the growing trend in some areas for bite sized learning to meet the needs of a specific job role, with workers keen to develop and add to specific skills for future and potentially different roles. The idea of a job for life is rapidly becoming outdated as is a retirement date: roles will change as the population and technologies evolve and develop.

Workers need to be reimagined, and thought of as putty- reshaped throughout life and pliable – rather than clay, which is formed once and then baked into one shape.

We reflected on cultural, pedagogic and lifestyle needs and the expectations future student and staff have in the era that will see the fourth industrial revolution. This will be characterised by cyber- physical systems that offer entirely new capabilities for both humans and machines with Artificial Intelligence and cryptocurrencies as examples of technologies that contribute to this revolution. All this within financial constraints that won’t improve.

From workshops and conversations with a range of sector experts we distilled eight key themes to be considered when designing and adapting the campus to enable the future’s students to unlock their full academic potential; • Learn: Ensure more social, immersive and interactive spaces • Research: Create access to more digital information and less hard copy materials. Higher skills in evaluating information are needed • Engage: Fully engage with students to deliver spaces to the right quality and meet expectations to create innovative and engaging spaces for learning andg living

Campus Estate Management Winter 2018 37

• Teach: Find new methods to understand how information and skills are transferred and learned with novel approaches to teaching, with use of current and emerging technologies.

Connect students and staff across a wider range of teachers and courses • Analyse: Improve ability to analyse increasing volumes of data and produce relevant information. Increased use of data analytics to support the learning process • Work: Increase preparation for the world of work, for jobs that don’t currently exist or may change rapidly.

Deliver graduates with high complex skill sets. Courses will need to be more flexible and applicable to a more diverse body of students • Partner: As the use of the estate changes, how we partner with others to potentially generate new sources of income will need to be a

38

focus. Opportunities to partner with corporations and public bodies • Smart: Invest in intelligent building management systems to increase efficiency and help control costs, especially in times of 24/7 access These lessons are included within the report and we have identified the following 10 steps to help university directors of estates face the challenges of educating today’s 10-year olds; 1. Prepare for the changing demographics of students 2. Future proof technology and technology based learning approaches 3. Adapt physical space to support digital dependents 4. Explore innovative partnerships with organisations preparing students for the workforce and making efficient use of university resources 5. Utilise the vast potential to gather

Winter 2018 Campus Estate Management

and analyse data to support evidence based predictions on student behaviour and to respond to trends 6. Cluster with other businesses 7. Develop smart buildings 8. Blur boundaries for a seamless experience between working, learning and socialising The report clearly highlights the needs of Generation Z and the challenges this brings to the sector. We aim to give estates professionals the best advice we can to help them build outstanding facilities for their students. In doing so, we hope the eight key areas outlined will help university directors of estates face the challenges head on and create immersive and innovative learning spaces for the next generation. n For further information visit: www.aude.ac.uk

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Ecophon Solo™ free-hanging units are available in a vast range of sizes and shapes, that are both eye catching and provide excellent sound absorption. whatever your reason for choosing a Solo installation, be it practical, environmental or acoustic reasons, rest assured that you will be spoilt for choice in terms of design possibilities.

For further information or for acoustic advice for your internal space, please contact us on 01256 850977, alternatively email marketing@ecophon.co.uk or visit www.ecophon.co.uk

BUSINESS PRODUCTS

Ferno, based in West Yorkshire, HID Global is the leader in providing exports to more than 150 access and ID management solutions countries worldwide and is for the delivery of secure identity. HID recognised as a global leader in Global is focused on creating customer the manufacture and distribution valueofworldwide with technology-based patient-handling equipment. access solutions, issuance solutions Our range of emergency rescue and logistics technology solutions. HID equipment and evacuation is selected more anyfor other products arethan made all brand in theeventualities, convergencedesigned, of physical and logical access control. developed and builtIntoaddition, tackle the the company develops, of manufactures most demanding jobs. and markets ID components, products www.ferno.co.uk and services deployed with national ID and e-passport programmes www.hidglobal.com

Airwave Europedesign is one and of the leading ABC Desks build providers TV solutionsdesks for theand hospitality sturdy,of long-lasting androoms education sectors.

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LapSafe® Products the pioneer of Secure Storage Management Honeywell Security&Group the UK’s first ever laptop storage and for all Keys & Equipment deliverstrolley, the newest innovations, charging has providing the Mechanical & been electronic tracking technologies and products. education sector with safe, secure and to suit all budgets & applications, Honeywell is driven to maintain value for lowmoney spec tosolutions high techto–manage the world’s its position as an of innovator and mobile ICT for more than a decade. largest range tracking systems leading manufacturer, and invests LapSafe® Products manufacture the for keys & equipment. continuously in R&D. Each of the most extensive range of charging producton ranges regularly products the market and delivers can new features and technological provide quality solutions to meet advancements, while maintaining every need and budget.

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integrated NGS GSAccess is a professional gritting Ltd is auserleading Today, half of the world‘s population DSX livesmanufactures in cities. On a governments and society. With our Paxton innovative and manufacturer electronic access solutions for the access control friendly and company withofprofessional global scale, there is a growing demand for reliable security Siveillance™ portfolio we help customers achieve control systems. its inception security industries. Based in Dallas, equipment and From professional staff. solutions that keep people safe and secure. In addition, their desired level of security and peace of mind – for providing Paxton DSX designs all software and We arehas notaimed limited toengineering vans and tow keeping critical infrastructure secure and operational, such people, goods and excellence.

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ADVERTISE HERE PLEASE VISIT: www.campusestatemanagement.com TOTO ADVERTISE HERE PLEASE VISIT: www.campusestatemanagement.com SALTO understands that new SALTO understands that new working practices means security working practices means security has to continually change has to continually change and and evolve. this in mind, SALTO evolve.

With With this in mind, SALTO has has developed a wide of innovative developed a wide rangerange of innovative products the SALTO Virtual products suchsuch as theasSALTO Virtual Network and access XS4 access control Network and XS4 control platform, our electronic platform, whilewhile our electronic escutcheons, wall readers and onescutcheons, wall readers and onlineoff-line and off-line control line and control unitsunits now now control security access a growing control security access for a for growing ofusers end users airports rangerange of end from from airports to hospitals, to government to hospitals, banksbanks to government buildings and universities to hotels. buildings and universities to hotels. www.saltosystems.com www.saltosystems.com

Thorlux Lighting The Thorlux Thorlux Lighting The Thorlux rangerange of of luminaires is designed, manufactured luminaires is designed, manufactured and distributed

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Samsung Techwin manufactures Samsung Techwin manufactures a wide of professional a wide rangerange of professional Visualisers collectively Visualisers whichwhich collectively a solution for virtually offeroffer a solution for virtually any any application including schools application including schools and and education establishments, otherother education establishments, tele-conferences, seminars, tele-conferences, seminars, medical environments, boardrooms medical environments, boardrooms and courtrooms.

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TimeKeeping Systems, TimeKeeping Systems, whichwhich was founded in 1986, is a leading was founded in 1986, is a leading manufacturer of data collection manufacturer of data collection products.

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Weatherite Building Services UNITE Modular Solutions UNITE Modular Solutions Limited originally formed in 1972, designs, manufactures designs, manufactures and and has over 40fully yearstted experience in the constructs volumetric constructs fully fittedfivolumetric design, project management and modular units to form permanent, modular units to form permanent, installation of all aspects of building multi-storey buildings for student multi-storey buildings for student services, including commercial accommodation, hotels, residential, accommodation, hotels, residential, kitchen ventilation systems, air and affordable housing socialsocial and affordable housing conditioning installations, cooling and military accommodation. and military for Dataaccommodation.

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Walker Modular overyears 35 years Walker Modular With With over 35 of of expertise in designing, manufacturing expertise in designing, manufacturing and servicing modular and traditional and servicing modular and traditional projects, Walker Modular buildbuild projects, Walker Modular is at is at the forefront this rapidly expanding the forefront of thisofrapidly expanding sector.

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Walker Modular is theislargest pod manufacturer thefor UK for pod manufacturer in theinUK student accommodation projects. student accommodation projects.

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