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WHAT ARE SOME EXAMPLES OF INDUSTRIES WHERE SIMULATION TRAINING HAS BEEN SUCCESSFUL IN TRAINING EARLY HIRES?
from MDA Training
by MDA Training
Simulation training has been successful in training early hires in the hospitality industry. It allows them to practice customer service skills, such as greeting guests and handling complaints, in a simulated environment. Simulation training can also help early hires to develop time management and organisational skills, which are essential for working effectively in the fast-paced hospitality industry.
Hospitality
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Did you know?
According to a study published in the Journal of Hospitality, Leisure, Sport & Tourism Education, simulation training was found to significantly improve the customer service skills of hospitality students. The study found that students who received simulation training scored an average of 22% higher on customer service assessments compared to those who received traditional training.
Hybrid simulation events
