aviation experience
A.M.D.G.
Project Luong is a dedicated group of architects, planners, interior designers, and administrators who understand that delivering a world-class airport experience starts years before passengers check in. Parking structures are the most complex, dynamic, and impactful buildings constructed today. More than just transit hubs, they are economic engines where we work, play, and shop. The team at Project Luong has more than ten decades of combined design experience across a wide array of aviation projects, including master planning, airfield layouts, concept visualization, terminal planning and architecture, and federal agency interaction. Whether working for an airline, developer, concessionaire, operator, or municipal authority, our goal is always to deliver solutions tailored to the uniqueness of each airport. Whether a large hub or general aviation project, we work side-by-side with our clients, consultants, and contractors to implement collaborative solutions for the most complex design challenges. We know that there are many architecture and design firm options out there. Project Luong sets ourselves apart by our People, approach, value, and efficiency. > >
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People: We ensure that our clients are in the hands of the best team for their project. We design beautiful and thoughtful aviation facilities with precise and efficient documents to ensure your project is designed to last. Approach: We are not just project-oriented. We are, first and foremost, People- and process-oriented. Our team will fully engage with you to discuss important project considerations, such as how spaces will be utilized, what architectural style is preferable, and how refined or ornate finishes will be. We want to ensure our clients enjoy ease and assurance throughout the design process. You will never have to question our dedication or passion for your project. Value: We deliver significant value to you as an Owner or developer because we provide highly skilled principals and staff to your project from start to finish. Our principal leadership, having worked for “Big Box” firms for over 30 years collectively, understands that some projects become just a number to already stretched-thin management and are assigned to green designers without much direction. What is lost in that experience is the hands-on customer service, technical abilities, and quality control for which our People are known. Efficiency: Our firm utilizes the latest technology to provide accurate, sustainable, and high-performing design, including aviation-specific software Transoft Solutions AviPlan. We produce high-quality 3D renderings and visualizations that allow real-time feedback and design optimization. We have also invested in tools that enable us to manage your project’s progress both in person and virtually.
Our extensive and diverse experience outside and across the country informs our approach to the unique needs of aviation projects. From New York to Los Angeles, we’ve worked for airport authorities, municipal governments, private operators, airlines, private developers, and public-private partnerships. No matter the size, complexity, or geographical location of each unique aviation project, we are dedicated to finding creative solutions to the most complex problems that embody our clients’ brands and communities in which we work. Sincerely,
Alec A. Luong, AIA, NCARB, RID Principal | Project Luong Architects, LLC alec.luong@projectluong.com o +1 346 708 8241 c +1 713 582 0996
mclemoreluong.com Projectluong.com
A.M.D.G.
Table of Contents 04
RELEVANT TEAM EXPERIENCE
06
PRINCIPALS
08
PEOPLE
09
DIVERSITY
10
EXPERIENCE
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APPROACH
What is A.M.D.G.?
And why is it written on the top right hand corner of our documents?
A.M.D.G. is Latin for “Ad Majorem Dei Gloriam” — translated into English as “For the Greater Glory of God.” As professionals, this isn’t a political or cultural statement. It’s much simpler. It is a reminder of why we do what we do and what is really important in our lives and our work.
Great People Creating Better Architecture. Relevant Team Experience AUH ABU DHABI INTERNATIONAL AIRPORT Abu Dhabi, United Arab Emirates Abu Dhabi Airports Company Terminal Master Plan* AUS AUSTIN-BERGSTROM INTERNATIONAL AIRPORT Austin, Texas, USA Delaware North Retail & Concessions Improvements* Parking Garage & Administration Building* BWI WASHINGTON THURGOOD MARSHALL INTERNATIONAL AIRPORT Baltimore, Maryland, USA Maryland Aviation Administration Baltimore On-Call Services* CHS CHARLESTON INTERNATIONAL AIRPORT Charleston, South Carolina, USA County Aviation Authority Replacement & Renovation Analysis* CXO CONROE-NORTH HOUSTON REGIONAL AIRPORT Conroe, Texas, USA Galaxy Fixed Base Operator (FBO) Building and Hanger* DCA RONALD REAGAN WASHINGTON NATIONAL AIRPORT Arlington, Virgina, USA Metropolitan Washington Airports Authority Terminal Capacity Analysis* Associated Planning of Terminal & Associated Airfield Proposal* DFW DALLAS/FORT WORTH INTERNATIONAL AIRPORT Dallas/Fort Worth, Texas, USA Terminal A Ground Transportation Center & Parking Garage Concept* On-Call Architectural & Engineering Services* EFD ELLINGTON FIELD LONE STAR FLIGHT MUSEUM Houston, Texas, USA Conceptual Master Planning of Terminal & Associated Airfield* Conceptual Renderings of Terminal* FLL FORT LAUDERDALE-HOLLYWOOD INTERNATIONAL AIRPORT Fort Lauderdale, Florida, USA Retail & Concessions Improvements* GIG RIO DE JANEIRO-GALEAO INTERNATIONAL AIRPORT Rio de Janeiro, Brazil Airport Concession Agreement Design Proposal* HOU WILLIAM P. HOBBY INTERNATIONAL AIRPORT Houston, Texas, USA Planning of Pursuit for Expanded Garage* Million Air Conceptual Master Planning Pursuit for Terminal & Associated Airfield* Million Air Conceptual Renderings of Terminal* Galaxy Fixed Base Operator (FBO) Building and Hanger* HVN TWEED NEW HAVEN AIRPORT New Haven, Connecticut, USA Airfield Planning Pursuit of New 6-Gate Terminal* IAH GEORGE BUSH INTERCONTINENTAL AIRPORT Houston, Texas, USA Houston Arts Alliance Terminal B APM Art Installation United Airlines Terminal B South Concourse FID & GID* United Airlines Terminal C North* United Airlines Terminal C SSCP Renovations* Southwest Airlines Terminal A Apron Restriping Package*
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A.M.D.G.
JFK JOHN F. KENNEDY INTERNATIONAL AIRPORT New York, New York, USA Carlyle Airport Group - Public/Private Partnership Redevelopment of Terminal 1* KCI KANSAS CITY INTERNATIONAL AIRPORT Kansas City, Missouri, USA Terminal Interior Renovation* LAX LOS ANGELES INTERNATIONAL AIRPORT Los Angeles, California, USA Southwest Airlines Terminal 1 Domicile Facility Renovation* Southwest Airlines Terminal 1 Line Maintenance Renovation and Expansion* Southwest Airlines Terminal 1 Modernization* Southwest Airlines Terminal 1.5* American Airlines Terminals 4 & 5* LWO UKRAINE AIRPORTS LVIV DANYLO HALYTSKYI INTERNATIONAL AIRPORT Lviv, Ukraine EuroCup 2012 Facilities Capacity Analysis* OKC WILL ROGERS WORLD AIRPORT Oklahoma City, Oklahoma, USA Retail & Concessions Improvements Conceptual Pursuit* ONT ONTARIO INTERNATIONAL AIRPORT Ontario, California, USA Southwest Airlines Trailer Offices* ORD O’HARE INTERNATIONAL AIRPORT Chicago, Illinois, USA United (Continental) Airlines Terminal 1 Concourse C Customer Service Center* Chicago Department of Aviation Concourse B TSA Analysis* PIT PITTSBURGH INTERNATIONAL AIRPORT Pittsburgh, Pennsylvania, USA Allegheny County Airport Authority Satellite Terminal Renovation* RBD COMMEMORATIVE AIR FORCE MUSEUM Nunavut, Canada Master Plan Terminal Concept Design* SJC NORMAN Y. MINETA SAN JOSE INTERNATIONAL AIRPORT San Jose, California, USA Fixed Base Operator (FBO) Airfield Master Planning Conceptual Pursuit* SMF SACRAMENTO INTERNATIONAL AIRPORT Sacramento, California, USA Southwest Airlines Ground Ops and Breakroom Expansion* YFB TRANSPORT CANADA AUTHORITY IQALUIT AIRPORT Nunavut, Canada Master Plan Terminal Concept Design* * WORK COMPLETED WITH PREVIOUS EMPLOYER Some images courtsey of Shutterstock and Adobe Stock
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Principals
A.M.D.G.
ALEC A. LUONG AIA, NCARB, RID PRINCIPAL
Airport and aviation projects have a massive impact on the community and the people who use them on both a local and global scale. Serving as modern gateways to opportunity, they are of the most satisfying and rewarding projects to design. After years of obtaining unmeasurable knowledge, this project sector has become my foremost area of expertise. I began as a project designer producing concept graphics and presentation materials. After attaining the knowledge and proficiency required, I moved on to serve as lead project manager and executive. I’ve had the good fortune to provide a wide range of services on some of the country’s most high-profile aviation projects. This acquired skill set, ranging from master planning airfields and terminals to program definition and basis of design documentation to construction documentation, has given me the ability to exceed client expectations and ensure overall project success.
Qualifications c +1 713 582 0996 alec.luong@projectluong.com
EDUCATION
Master of Architecture, Virginia Tech Bachelor of Architecture, Virginia Tech
CERTIFICATIONS MY BIGGEST INFLUENCE: My parents. I grew up in a family of educators and immigrants. My mother was a public school librarian for decades, and my father was a self-employed immigrant from Vietnam. Their collective influence gave me not only a deep appreciation for learning and a respect for the value of people but also a much better understanding of the cultural bridge that an airport creates in uniting families and highlighting the world’s diversity.
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Registered Architect - Texas #24095, Virginia #0401019744, Nebraska #A-5380, New York #044461, Colorado #ARC.00407489, Florida #AR102888, Iowa #8305, South Carolina #AR.11536 Registered Interior Designer - Texas #12198 NCARB #124984
AFFILIATIONS
American Institute of Architects
Senior Staff
A.M.D.G.
YESIKA SOTO AIA, RID SENIOR ASSOCIATE Since graduating from the University of Houston with a Master of Architecture, my career has taken me across the aviation sector. At Project Luong, our core belief is that architecture is about People, and aviation design is a distinct implementation of that point of view. Whether the goal is to embark on a family vacation, take off on a work trip, or journey on Spring Break with friends, my goal is to create aviation spaces that have a sense of place reflective of all who step inside. Whether your project is a concession and retail renovation or a state-ofthe-art terminal , I am committed to meeting the schedule and budget requirements that are important for project buy-in and implementation.
Qualifications c +1 281 818 8652 yesika.soto@projectuong.com BIGGEST CHALLENGES ARCHITECTS FACE: As an Architect, you have to be more than a designer – you have to be a problem solver. Efficiency is the key to success of every project.
EDUCATION
Masters of Architecture, University of Houston Bachelor of Architecture, Texas A&M University
CERTIFICATIONS
Registered Architect - Texas #27251 California # C-39791 Resgistered Interior Designer - Texas #12466
AFFILIATIONS
American Institute of Architects Texas Board of Architectural Examiners
STEPHEN M. RUIZ AIA SENIOR ASSOCIATE Since graduating from the University of Houston with a Bachelor of Architecture, most of my career has involved clients in need of projects with complex programs. Buildings that need to be more than one thing in order to best serve their users. An acute awareness of how the passenger and family aviation experience is perceived from parking to gate arrival, coupled with my advanced understanding of terminal operations, has led me to success on some of the most dynamic aviation projects in the country. I am committed to delivering a superior customer service experience to our aviation clients and have a track record of doing so on every project I have had the opportunity to design. We want to ensure every client we work with has the best experience and feels all their project needs are being handled with care.
Qualifications c +1 281 630 3419 stephen.ruiz@projectluong.com WHAT MAKES A SUCCESSFUL PROJECT TEAM: The best project teams are well balanced and diverse in multiple components, such as skill and work style, while also having mutual respect and trust in one another.
EDUCATION
Bachelor of Architecture, University of Houston
CERTIFICATIONS
Registered Architect - Texas #31161
AFFILIATIONS
American Institute of Architects Texas Board of Architectural Examiners
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People
GREAT PEOPLE CREATING BETTER ARCHITECTURE
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Project Luong is a growing firm of architects, interior designers, and administrators who understand that delivering a successful project begins well before planning and design. Based in Houston and San Antonio, Texas, and Santa Monica, California, our diverse team has more than ten decades of combined multidisciplinary experience across many project classes, including community, retail, commercial, municipal, aviation, higher education, corporate, healthcare, recreational, and multi- and single-family residential. On each and every project, we strive to create ease and cohesion throughout project start-up, execution, and close out. We stand behind our work, and our designs aim to clarify, align, and respond to our clients’ visions, missions, and goals. When we reach your goals, we reach ours.
Diversity
RELIABLE MWBE PARTNER Project Luong is a small architectural and interior design firm with an outstandingly diverse team that makes a large impact. Our firm’s leadership is dedicated to fostering an inclusive workplace by promoting minority, women, and LGBTQ employees, cultivating flexibility for remote work and floating holidays, and providing paid family leave for both mothers and fathers, an almost unheard-of benefit within the industry. With the majority of employees being women and/or minorities, this diverse workforce allows us to bring a variety of perspectives and experiences to the design process and better serve the communities and clients we work with.
A.M.D.G.
We are certified as a minority-owned business and HUB throughout the State of Texas as well as a Disadvantageed Business Enterprise through the US Depeartment of Transportation.
As a firm led by a Vietnamese American, Project Luong is a certified Minority Business Enterprise (MBE) by the City of Houston, City of Austin, South Central Texas Regional Certification Agency (SCTRCA), and North Central Texas Regional Certification Agency (NCTRCA). The firm is also a certified Historically Underutilized Business (HUB) with the State of Texas. We are certified as a Disadvantaged Business Enterprise (DBE) from the U.S. Department of Transportation.
A FIRM COMMITTED TO DIVERSITY WITH… 73% MINORITY EMPLOYEES 47% WOMEN EMPLOYEES …DIVERSE EXPERIENCES INFORMING OUR ARCHITECTURE
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Experience
TERMINAL PLANNING & DESIGN Delivering a world-class passenger experience takes more than just meeting and exceeding industry-defined metrics and standards. At Project Luong, we strive to bring our understanding of traveler needs and use it to inform design decisions for providing a safe, healthy, and memorable experience of space for the people who work, play, and travel through the terminal. Our approach starts with the fundamental basics of terminal planning. We collaborate with all stakeholders to identify that juncture that reflects the unique identities of the Owner or airline. We work with concessionaires and operators to integrate the passenger experience into the overall design ‒ from art, branding, and wayfinding to technology integration and customer service touchpoints. We engage with federal agencies, including the Transportation Security Administration and Customs and Border Patrol, to deploy the next generation of security screening checkpoints and immigration and customs technology. We collaborate with baggage handling system experts to coordinate bag belting and screening, the backbone of all airports. We work with cutting-edge, dynamic simulation experts to test fit the design through milestone demand years to provide feedback on the design process and ultimately confirm that the final product meets the client’s expectations.
WE PRIDE OURSELVES ON: Providing unique solutions for the built environment that have a sense of place and are anchored to the cities and communities in which they exist and serve.
10
Experience
A.M.D.G.
AIRFIELD PLANNING & INTEGRATION If the planes cannot park, nothing else matters. Our experience with airfield planning makes us unique among aviation architects. Using industry-leading software, Transoft Solutions AviPlan, and having an expert understanding of Federal Aviation Administration design requirements, we can help clients make prudent airfield decisions that support the overall program, aesthetic, and vision. We work with forecasters and airline fleet managers to establish a fleet mix, determine a gate matrix, and lay out aircraft parking using airline and airport standards. By utilizing the latest technologies and leveraging our extensive knowledge, clients can make early, informed design decisions without compromising passenger experience, fleet mix flexibility, or future expansion.
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Experience
NON-AERONAUTICAL INVIGORATION Non-aeronautical revenue is key to any airport’s financial success. It is also a key passenger touchpoint in the airport. COVID-19 has further changed the landscape by altering passenger preferences and spending habits faster than any other event in aviation history. Retail, food and beverage offerings, duty-free, and parking are no longer afterthoughts in aviation design but distinct elements that must be woven into the complete passenger experience. We work closely with operators and concessionaires to create spaces that increase dwell time and use data-driven, personalized offerings to increase non-aero revenue. Just-in-time delivery is no longer relegated to industrial processes only. It is an integral part of increasing nonaero square footage within the terminal by storing goods off-site in a centralized receiving and distribution center. Parking garage structures are no longer out of sight and out of mind; they are feature-rich environments that are key touchpoints in the passenger experience - whether through parking or a complete ground transportation center. Non-aero design and integration are critical to distinguish airports from one another. Project Luong and our partners and consultant teams can help create a seamless program and unified design.
CUSTOMER SERVICE FOCUSED: As your design partners, we will work with you to build a lasting professional relationship based on confidence, trust, and exceptional performance.
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Approach
A.M.D.G.
OUR APPROACH
ANYTHING BUT COOKIE CUTTER Instead of a cookie-cutter approach replicating previous projects, we provide true personalization bolstered by lessons learned and extensive boots-on-the-ground experience. Our team-like design approach involving all stakeholders has a track record of meeting all project goals. We will walk with you step-by-step to transform your project idea into reality.
QUALITY DESIGN
ON TIME & WITHIN BUDGET Project constraints should not restrict great design. We know the strict standards our clients demand in terms of quality, timeliness, and cost accuracy. Our versatile experience renders us uniquely capable of providing valuable insights and solutions to our client, design, and engineering partners to meet every project’s particular schedule, budget, and design needs.
OUR COMMITMENT
AS TRUE DESIGN PARTNERS Project Luong believes that architecture should be practiced with the accuracy, intention, and passion any licensed profession deserves. We’re focused on the relationships with the people we work for and our craft so that we can deliver an outstanding project experience and superb design product every time. Clients can expect high-quality design, customer service, and a commitment to deliver at every stage of the process, from programming to warranty.
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ALEC A. LUONG, AIA, NCARB, RID Principal c +1 713 582 0996 alec.luong@Projectluong.com Houston | +1 346 708 8241 San Antonio | +1 726 245 1378 Santa Monica | +1 213 394 7230
aviation experience