Business Resources NH 2021

NHBR ’s B U S I N E S S R E S O U R C E S N H 2 02 1

business resources NH 2021

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Volume 43, Number 10 Vice President/Publisher Ernesto Burden Editor

Jeff Feingold

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NHBR (USPS 413430) New Hampshire Business Review is published 12 times a year, monthly, with an additional issue in January and June, by McLean Communications, 150 Dow Street, Manchester, NH 03101. Periodical postage paid at Manchester, NH. Subscription rates: One year, $32, two years, $55, three years, $80. Single copy $1.75.

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Welcome to Business Resources NH 2021 This is the 25th year NH Business Review has presented this unmatched, valuable guide to information and ideas for New Hampshire businesspeople involved in organizations of all types and sizes.

Business Resources NH 2021 may be particularly helpful this year as we emerge from an extraordinarily difficult year. The information contained in these pages provide a detailed view of the resources available to businesses in New Hampshire as well as the kind of insightful advice that can help your organization bounce back from adversity, grow and thrive.

We’d like to thank the hundreds of businesses and organizations that each year take part in our surveys to provide the data we’re presenting to you. Their contribution, as always, has been invaluable.

Jeff Feingold, Editor NH Business Review

But wait, there’s more…

At nhbr.com/BRNH, you can find more great content that we weren’t able to fit into this issue, including lists of Commerical Realtors, Makerspaces, Business Associations, SBA Lenders and more.

And check back from time to time, as NH Business Review develops a wealth of resources throughout the year.

BUSINESS RESOURCES NH 2021 1

CONTENTS RESOURCES BANKS & LENDERS WITH SBA LOAN GUARANTEES..... 4 ECONOMIC DEVELOPMENT AGENCIES........................ 6 PAYROLL SERVICES...................................................... 8 CERTIFIED PUBLIC ACCOUNTANTS.............................. 9 WHO’S WHO IN STATE GOVERNMENT....................... 14 COWORKING SPACES................................................ 18

INSIGHTS & ADVICE 3 A resource for ongoing support 13 Is it time for you to e-commerce?

16 NASA seeks NH small businesses

BUSINESS INCUBATORS............................................. 19

18 The rise and benefits of coworking

REGIONAL YOUNG PROFESSIONALS NETWORKS...... 20

26 Entrepreneurship as a vehicle for

NH REGIONAL PLANNING COMMISSIONS................ 21 CHAMBERS OF COMMERCE...................................... 22 ENTREPRENEUR RESOURCES..................................... 24 EMPLOYMENT SERVICES........................................... 31 HEALTH INSURERS..................................................... 36 TOP LAW FIRMS......................................................... 37 MARKETING SERVICES............................................... 45

social good

28 Embracing flexibility in the era of remote work

33 Volunteer HR service available to those who need it most

34 A Covid-19 insurance primer for businesses

36 Effort seeks to boost visibility

PRINTERS & PRINT SERVICES..................................... 55

of minority, women-owned businesses

SOLAR INSTALLERS.................................................... 60

42 Giving improves our communities

MEDIA OUTLETS........................................................ 52

ENERGY EFFICIENCY CONSULTANTS......................... 60 ARCHITECTURAL FIRMS............................................. 61 ENGINEERING FIRMS................................................. 64 AIRPORTS................................................................... 68 MEETING & CONFERENCE FACILITIES........................ 70

— and makes your company a better place to work

44 Communicate effectively by identifying your audience

50 The business case for implementing DEI

58 Could the 2021 Texas energy crisis happen in NH? 2 BUSINESS RESOURCES NH 2021

Recover, rebuild and thrive

BY AMY BASSETT

The U.S. Small Business Administration is administering vital economic aid programs that support small businesses during this unprecedented time, but pandemic recovery is just one part of the SBA story. The SBA has been helping businesses start, grow, expand and recover from disasters for over 60 years.

Amy Bassett is director of the U.S. Small Business Administration’s New Hampshire district.

SBA is at the forefront of the economic recovery

F

or small businesses across America, 2020 was one of the most difficult years in history — a year fraught with challenges. Our nation’s small businesses dealt with unimaginable changes and setbacks as they weathered the storm of the coronavirus pandemic.

Through it all, the U.S. Small Business Administration has been at the forefront of our country’s recovery effort. The SBA is administering vital economic aid programs that are providing a lifeline to millions of American small businesses, other eligible entities and their employees. These programs support America’s small businesses during this unprecedented time, powering the nation’s economy and our communities.

Small businesses account for 44% of U.S. GDP, create two out of three net new jobs, employ nearly half of America’s workers, and reinvest 68% of revenues to build and sustain communities.

In March of 2020, the SBA Office of Disaster Assistance began accepting Economic Injury Disaster Loan (EIDL) applications. The EIDL program is designed to provide economic relief to businesses that are currently experiencing a temporary loss of revenue due to Covid-19.

This program has been instrumental in the long-term recovery of businesses across New Hampshire. As of February 16, 2021, 11,405 businesses across the state have received over $680 million in funding through EIDL. Although these loans are not forgivable, with a 3.75% interest rate, terms of up to 30 years and payments deferred until 2022 (length of deferment depends on when the loan was approved), an EIDL loan may be a good option for the long-term survival of a business. Eligible small businesses can still apply for this program if they haven’t already. The application process will remain

open until December 31, 2021.

The SBA opened the Paycheck Protection Program (PPP) in April of 2020. This program has been successful in getting funds into the hands of small businesses, allowing them to stay open and keep their workers on the payroll. The PPP is a forgivable loan if certain criteria are met. Through March 14, 2021, the SBA approved 35,056 PPP loans for approximately $3.5 billion in funding across New Hampshire. Many small businesses and eligible nonprofits continue to face long roads to recovery, and PPP has been a significant boost in supporting their operations.

During this period of economic recovery, our resource partners — SCORE, Women’s Business Centers (WBC), Small Business Development Centers (SBDC) and Veteran Business Outreach Centers (VBOC) — have taken on an impactful role in assisting with our relief efforts by advising our local businesses and helping them work through the challenges of operating a business during a pandemic and finding the financial assistance they need to survive and thrive.

Learn more about our resource partners and how to contact them at www.sba.gov/ local-assistance.

Some of our relief programs are set to expire, while others will continue, and with the recent passing of the American Recovery Plan Act, new ones will start, including the Restaurant Revitalization Fund Grant. Here is where you can find out the latest information on SBA’s Covid-19 Relief Programs: CORONAVIRUS (COVID-19) AND DISASTER ASSISTANCE The SBA has a webpage dedicated to our coronavirus relief efforts. You can find it at www.sba.gov/coronavirus. This is where BUSINESS RESOURCES NH 2021 3

>

FROM PAGE 3

you can find out more about which relief programs are currently open and which programs will be opening soon. SBA’s Recovery Hub (www.sba.gov/recovery) brings together the many SBA resources for small business recovery into one convenient location.

Visit the Recovery Hub for information on funding options, online trainings and educational programs, resources for underserved communities and more.

In addition to first and second draw PPP loans and the EIDL program, SBA has several other pandemic relief programs including: TARGETED EIDL ADVANCE Targeted EIDL Advance provides businesses in low-income communities with additional grant funds to ensure small business continuity, adaptation and resiliency. This program is available only for those who previously applied for a Covid EIDL and received an EIDL Advance of less than $10,000 or no EIDL Advance. To qualify, businesses need to have suffered a greater than 30% reduction in revenue during an eight-week period beginning on March 2, 2020, or later, and they must have 300 or fewer employees. SBA will invite potential applicants to apply.

DEBT RELIEF The SBA is providing payments on certain SBA-backed loans — including 7(a), 504 and microloans — to help small businesses as they weather the pandemic. Debt relief is not available on EIDLs or PPP loans. The debt relief amount and length of time varies per the loan type and when it was disbursed. Borrowers do not need to apply for this debt relief; the SBA provides it automatically. For more information on SBA debt relief, please contact your lender for questions on the availability of this assistance for your SBA-backed loan.

SHUTTERED VENUE OPERATORS GRANT The Shuttered Venue Operators (SVO) grant program was established by the Economic Aid to Hard-Hit Small Businesses, Nonprofits, and Venues Act, signed into law on December 27, 2020. The program includes $15 billion in grants to shuttered venues, to be administered by the SBA’s Office of Disaster Assistance.

Eligible applicants may qualify for SVO grants equal to 45% of their gross earned revenue, with the maximum amount available for a single grant award of $10 million. Find out more at: www.sba. gov/svogrant.

Pandemic recovery is just one part of the SBA story. We have been helping businesses start, grow, expand and recover from disasters for over 60 years. SBA programs support you throughout your business life cycle. We have solutions to fit every small business.

SBA is dedicated to the success of small businesses across New Hampshire and the entire country. Regardless of what comes your way during your journey as a small business owner, if it is times of turmoil and uncertainty or times of prosperity, SBA is here to help.

To connect with us visit www.sba.gov/nh or call 603-225-1400.

4 BUSINESS RESOURCES NH 2021

BANKS Atlantic Capital Bank Resurgens Plaza 945 East Paces Ferry Road, Suite 1600 Atlanta, GA 30326 855-693-7422 atlanticcapitalbank.com Bangor Savings Bank 3 State Street Bangor, ME 04401 603-237-5551 bangor.com Bank of America 10 Mall Road Burlington, MA 01803 877-249-3473 bankofamerica.com Bank of New England 31 Pelham Road Salem, NH 03079 800-721-7445 bankofnewengland.com Bank of New Hampshire 62 Pleasant Street Laconia, NH 03246 603-524-1212 banknh.com BankProv 115 S. River Road Bedford, NH 03110 603-488-6400 bankprov.com Bar Harbor Bank & Trust 82 Main Street Bar Harbor, ME 04609 603-863-5772 bhbt.com BDC Capital 500 Edgewater Drive, Suite 555 Wakefield, MA 01880 781-928-1100 bdcnewengland.com Bellwether Community Credit Union 425 Hooksett Road Manchester, NH 03104 603-645-8128 bccu.org Cambridge Trust 143 Daniel Street Portsmouth, NH 03801 603-433-9600 cambridgetrust.com Camden National Bank 2 Elm Street Camden, ME 04843 603-716-2404 camdennational.com

with SBA Loan Citizens Bank 875 Elm Street Manchester, NH 03101 603-634-7655 citizensbank.com Claremont Savings Bank 145 Broad Street Claremont, NH 03743 603-542-7711 claremontsavings.com Digital Federal Credit Union 379 Amherst Street Nashua, NH 03063 800-328-8797 dcu.org Eastern Bank 1 Atwood Lane Bedford, NH 03110 603-647-4446 easternbank.com Enterprise Bank 55 Main Street Salem, NH 03079 978-596-2273 enterprisebanking.com First Seacoast Bank 633 Central Avenue Dover, NH 03820 603-742-4680 firstseacoastbank.com Franklin Savings Bank 387 Central Street Franklin, NH 03235 603-934-4445 fsbnh.bank GFA Federal Credit Union 229 Parker Street Gardner, MA 01440 978-632-2542 gfafcu.com Granite State Credit Union 1415 Elm Street Manchester, NH 03108 603-668-2221 gscu.org Haverhill Bank 396 Main Street Salem, NH 03079 978-374-0161 haverhillbank.com Kennebunk Savings Bank 111 Maplewood Avenue Portsmouth, NH 03801 603-766-6455 kennebunksavings.com

Guarantee Agreements* Ledyard National Bank 67 Main Street West Lebanon, NH 03784 603-298-9444 ledyardbank.com

Northeast Credit Union 100 Borthwick Avenue Portsmouth, NH 03802 603-436-1847 necu.org

Santander Bank 223 Main Street Nashua, NH 03060 877-768-2265 santanderbank.com

TD Bank 333 State Street Portsmouth, NH 03801 603-433-2880 tdbank.com

Live Oak Company 1757 Tiburon Drive Wilmington, NC 28403 910-790-5867 liveoakbank.com

Northway Bank 9 Main Street Berlin, NH 03570 603-752-1171 northwaybank.com

Savings Bank of Walpole 11 Westminster Street Walpole, NH 03608 603-756-4771 walpolebank.com

Triangle Credit Union 33 Franklin Street Nashua, NH 03060 603-889-2470 trianglecu.org

Lowell Five Cent Savings Bank 125 East Dunstable Road Nashua, NH 03062 603-888-5310 lowellfive.com

Partners Bank 501 Islington Street Portsmouth, NH 03801 603-430-0042 partnersbankonline.com

Mascoma Savings Bank 67 North Park Street Lebanon, NH 03766 603-448-3650 mascomabank.com

Passumpsic Savings Bank 117 Main Street Lancaster, NH 03584 603-788-4715 passumpsicbank.com

Members First Credit Union 44 Bridge Street Manchester, NH 03101 603-622-8781 membersfirstnh.org

Pentucket Bank 234 Broadway Crossing, Route 28 Salem, NH 03079 603-893-3588 pentucketbank.com

Meredith Village Savings Bank 24 State Route 25 Meredith, NH 03253 603-279-7986 mvsb.com Merrimack County Savings Bank 89 North Main Street Concord, NH 03301 603-225-2793 mcsbnh.com Merrimack Valley Federal Credit Union 24 Plaistow Road Plaistow, NH 03865 800-356-0067 merrimack-valley-fcu.org Navy Federal CU The Landing at Arbor Place Shopping Mall 9380 The Landing Drive Douglasville, GA 877-418-1462 navyfederal.org NBT Bank 80 Canal Street Manchester, NH 03101 603-623-1433 nbtbank.com Northeast Bank 200 Berkeley Street Boston, MA 02117 800-284-5989 northeastbank.com

Union Bank 263 Dells Road Littleton, NH 03561 603-444-7136 unionbank.com

Service Credit Union 14 Colby Court Bedford, NH 03110 603-629-9898 servicecu.org

Wells Fargo Bank 1455 West Lake Street, Suite 306 Minneapolis, MN 55408 612-667-2753 wellsfargo.com

St. Mary’s Bank 200 McGregor Street Manchester, NH 03102 603-669-4600 stmarysbank.com

Woodsville Guaranty Savings Bank 63 Central Street Woodsville, NH 03785 603-747-2735 theguarantybank.com

Sugar River Bank 10 North Main Street Newport, NH 03773 603-863-3000 sugarriverbank.com

Peoples United Bank 197 Loudon Road Concord, NH 03301 603-226-3600 peoples.com

*SBA lenders participating in NH Source: U.S. Small Business Administration

Primary Bank 207 Route 101 Bedford, NH 03110 603-310-7200 primarybanknh.com Profile Bank 45 Wakefield Street Rochester, NH 03867 603-332-2610 profilebank.com Radius Bank One Harbor Street, Suite 201 Boston, MA 02210 603-560-4442 radiusbank.com

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BUSINESS RESOURCES NH 2021 5

ECONOMIC DEVELOPMENT AGENCIES Belknap Economic Development Council 383 So. Main Street Laconia, NH 03246 603-524-3057 belknapedc.org Executive Director: Justin J. Slattery info@belknapedc.org

Dover Office of Economic Development City Hall, 288 Central Avenue Dover, NH 03820 603-516-6043 locateindovernh.com Director: Daniel Barufaldi d.barufaldi@dover.nh.gov

Berlin Industrial Development & Park Authority 168 Main Street Berlin, NH 03570 603-752-8587 berlinnh.gov Community Development Director: Pam Laflamme plaflamme@berlinnh.gov

Grafton Regional Development Corporation PO Box 178 131 Main Street Plymouth, NH 03264 603-536-2011 graftonrdc.org CEO: Anne Duncan Cooley connect@graftonrdc.org

Capital Regional Development Council PO Box 664 91 No. State Street Concord, NH 03302 603-496-1875 crdc-nh.com Executive Director: Stephen Heavener sheavener@crdc-nh.com

Granite State Economic Development Corp.

PO Box 1491 1 Cate Street, Suite 3 Portsmouth, NH 03802 603-436-0009/603-436-5547 granitestatedev.com President: Scott Gardiner sgardiner@granitestatedev.com

Claremont Economic Development & Business 58 Opera House Square Claremont, NH 03743 603-542-7008/603-542-7033 claremontnh.com Director of Planning & Development: Nancy Merrill nmerrill@claremontnh.com

Littleton Industrial Development Corp.

93 Main Street Littleton, NH 03561 603-444-3975/603-444-1131 lidc-nh.org President: Greg Eastman info@lidc-nh.org

Coastal Economic Development Corporation 4 Merrill Industrial Drive, Suite 201 Hampton, NH 03842 603-929-9244/603-929-3502 coastaledc.org Managing Director: Daniel Gray dgray@coastaledc.org Concord Community Development Department 41 Green Street Concord, NH 03301 603-225-8595 concordnh.gov Director: Suzi Pegg spegg@concordnh.gov

6 BUSINESS RESOURCES NH 2021

Manchester Economic Development Office One City Hall Plaza Manchester, NH 03101 603-624-6505/603-624-6308 Director: Melanie Sanuth econdev@manchesternh.gov Monadnock Economic Development Corp.

51 Railroad Street, Suite 101 Keene, NH 03421 603-357-4939/603-357-4917 monadnock-development.org President: Arthur Robert arobert@monadnock-development.org Mt. Washington Valley Economic Council 53 Technology Lane, Suite 100 Conway, NH 03818 603-447-6622/603-447-9947 mwvec.com Executive Director: Jac Cuddy jac@mwvec.com

Nashua Office of Economic Development PO Box 2019 City Hall, 229 Main Street Nashua, NH 03061 603-589-3260 nashuanh.gov Director: Tim Cummings cummingst@nashuanh.gov New Hampshire Business Finance Authority 2 Pillsbury Street, Suite 201 Concord, NH 03301 603-415-0190/603-415-0194 nhbfa.com Executive Director: James Key-Wallace jameskw@nhbfa.com North Country Council 161 Main Street Littleton, NH 03561 603-444-6303 nccouncil.org Co-Executive Director & CEO: Michelle Moren-Grey mmoren@nccouncil.org Northern Community Investment Corp.

1 Middle Street, Suite 301 Lancaster, NH 03584 603-788-2700/802-748-1884 ncic.org President: Jon Freeman jfreeman@ncic.org Pease Development Authority 55 International Drive Portsmouth, NH 03801 603-433-6088/603-427-0433 peasedev.org Executive Director: Paul Breen p.brean@peasedev.org Portsmouth Economic Development 1 Junkins Avenue Portsmouth, NH 03801 603-610-7220 cityofportsmouth.com Program Manager: Nancy Carmer nmcarmer@cityofportsmouth.com Regional Economic Development Center 57 Main Street Raymond, NH 03077 603-772-2655/603-772-0213 redc.com President: Laurel Adams laurel@redc.com

Rochester Economic Development 31 Wakefield Street Rochester, NH 03867 603-335-7522 rochesteredc.com Director: Michael Scala michael.scala@rochesternh.net Salem Community Development 33 Geremonty Drive Salem, NH 03079 603-890-2086/603-898-1223 townofsalemnh.org Community Development Program Manager: Karri Makinen kmakinen@salemnh.gov Somersworth Economic Development One Government Way Somersworth, NH 03878 603-692-9516 somersworth.com Economic Development Manager: Robin Comstock rcomstock@somersworth.com Strafford Economic Development Corp. of New Hampshire 100 Main Street, Suite 101 Dover, NH 03820 603-749-2211/603-749-3336 sedcnh.org Executive Director: Dennis McCann dmccann@sedcnh.org Wentworth Economic Development Corp.

PO Box 641 15 Varney Road Wolfeboro, NH 03894 603-569-4216 wedco-nh.org Executive Director: Denise Roy-Palmer drp@wedco-nh.org Source: Compiled by NHBR from a list of economic development officials on file with the NH Department of Business and Economic Affairs Note: Not a comprehensive list of economic development agencies in New Hampshire

City of Dover Dan Barufaldi, Economic Development Director Ph: (603) 516-6043 d.barufaldi@dover.nh.gov www.dover.nh.gov

City of Somersworth

Location is KEY

Portsmouth International Airport at Pease

Robin A. Comstock, Economic Development Manager Ph: (603) 692-9516 rcomstock@somersworth.com www.somersworth.com

City of Rochester Michael Scala, Director of Economic Development Ph: (603) 335-7522 michaelscala@rochesternh.net www.RochesterEDC.com

Pease Development Authority Portsmouth International Airport Paul Brean, Executive Director Ph: (603) 766-9280 p.brean@peasedev.org www.peasedev.org

City of Portsmouth Nancy Carmer, Economic Development Program Mgr. Ph: (603) 610-7220 nmcarmer@cityofportsmouth.com www.cityofportsmouth.com

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BUSINESS RESOURCES NH 2021 7

PAYROLL COMPANIES ADP Manchester 888-871-0155 ADP Salem 888-871-0155 adp.com ART Payroll 26 Gregs Way, Suite A Tamworth, NH 03886 603-367-9955 603-367-9941 artpayroll.com Pam Havell, account manager pamela@artpayroll.com Access Payroll Services of N.E. LLC 500 Commercial Street, Suite # 302B Manchester, NH, 03101 603-621-5145 603-621-5147 accesspayrollservices.com Del R. Aube, president/owner del@accesspayrollservices.com

All-N-1 Payroll Solutions 75 Indian Ridge Road E. Hampstead, NH 03826 603-382-8073 603-382-2586 all-n-1-payroll.com alwon@comcast.net Anchor Payroll Services 290 East Side Road Conway, NH 03818 603-447-2566 603-447-6377 anchorpayrollservices.com anchorbs@roadrunner.com Appletree Business Services 15 Londonderry Road Londonderry, NH 03053 603-434-2775 603-434-8086 appletreebusiness.com Steven Feinberg, CPA, owner

Birchwood Payroll P.O. Box 701 Londonderry, NH 03053 603-845-1729 birchwoodpayroll.com marketing@birchwoodpayroll.com

Lifetime Tax & Accounting 261 Sheep Davis Road, Suite 7 Concord, NH 03301 603-230-2404 603-386-6866 lifetimetax.com

Business Cents 172 Rockingham Road Londonderry, NH 03053 603-537-1112 603-537-1113 info@businesscents.net

One Small Payroll Epping 603-679-3100 1-888-772-3187 onesmallpayroll.com payroll@onesmallpayroll.com

Business Systems Inc. 1 Elm Street, Suite 200 Keene, NH 03431 603-357-3274 bsinh.com

Patriot Tax Service 264 Lafayette Road, B2A Portsmouth, NH 03801 patriottaxcpa.com Bill O’Malley, owner bill.omalley@patriottaxcpa.com

CGI Business Solutions New Hampshire 5 Dartmouth Avenue Auburn, NH 03032 866-841-4600 cgibusinesssolutions.com/payrollservices info@cgibusinesssolutions.com CheckmateHCM 287 South Main Street Concord, NH 03301 603-225-2004 603-224-0674 checkmatepayroll.com Check – Write Payroll & Bookkeeping 23 Bank Street Lebanon, NH 03766 603-727-7600 603-727-7665 check-write.com Cindy Hollis

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Audit & Assurance • Fraud & Forensic • Tax Compliance & Strength • Accounting Services • Business Valuations • Management Advisory Services

Jim Meehan & Son Tax & Bookkeeping Services 1 Elm Street Keene, NH 03431 603-357-7729 jim-meehan-son-tax-bookkeepingservices.business.site Keeler Accounting Associates LLC 110 Cottage Street Littleton, NH 03561 603-444-7272 603-444-7829 keelercpa.com info@keelercpa.com

800.282.2440 | melansoncpas.com

8 BUSINESS RESOURCES NH 2021

Rockingham Payroll Services 68 Stiles Road, Suite A5 Salem, NH 03079 603-893-3443 603-893-9233 rockinghampayroll.com Kim and Travis Terry info@rockinghampayroll.com Stratton’s Payroll and Tax Services 95 Plaistow Road P.O. Box 1050 Plaistow, NH 03865 603-382-7114 603-382-7571 payrollnh.com David Stratton, owner information@payrollnh.com Trivantus 20 Market St. Manchester, NH, 03101 P.O. Box 6655 Manchester, NH 03108 603-624-7788 603-647-9911 trivantus.com Everlyn Griffin, customer service representative hello@trivantus.com Source: NHBR Research

Merrimack, NH | Andover, MA | Greenfield, MA | Ellsworth, ME

Resilient NH_3_375 x 4_875 c.indd 1

Peak Business Consultants, LLC 216 Lafayette Road, Suite 204 Rye, NH 03870 603-379-2302 peakconsultantsllc.com Maki Pombo, owner intake@peakconsultantsllc.com

4/5/21 9:30 AM

CERTIFIED PUBLIC ACCOUNTANTS A.M. Peisch & Company, LLP 24 Airport Road, Suite 402 West Lebanon, NH 03784 603-306-0100 ampeisch.com webinfo@ampeisch.com Ackley Associates, Inc. 215-A Main Street Nashua, NH 03060 ackleyassociates.com 603-883-3912 Alain G. Breault, CPA, PC 4 Rockforest Drive Hooksett, NH 03106 603-623-8484 Albert Stowe, CPA 26 Fern Avenue Rye, NH 03870 603-817-0956 toby@tobystowe.com Altair Group, PLLC 6 Bedford Farm Drive, Suite 103 Bedford, NH 03110 603-621-6188 altaircpa.com letschat@altaircpa.com Anne D. Peterson, CPA 28 Peabody Row Londonderry, NH 03053 603-986-0612 Anne E. Holliday, CPA, PLLC 222 International Drive, Suite 160 Portsmouth, NH 03801 603-431-3322 annehollidaycpa.com hillary@annehollidaycpa.com Anthony L. Olson, CPA, PFS 35 Trowbridge Road Keene, NH 03431 603-358-6411 olsoncpa.com tony@olsoncpa.com Appletree Business Services, LLC PO Box 1220 Londonderry, NH 03053 603-434-2775 appletreebusiness.com Ashton & Company, PA,CPA PO Box 1869 36 Center Street, 2nd Floor Wolfeboro, NH 03894 603-569-6200 ashton-company.com heather@ashton-company.com

Baker Newman Noyes 650 Elm Street, Suite 302 Manchester, NH 03101 603-626-2200 bnncpa.com Additional NH Location: Newington 603-436-8200 Barbara G. Goulding, CPA PO Box 531 Rye, NH 03870 603-944-2404 BerryDunn 1000 Elm Street, 4th Floor Manchester, NH 03101 800-432-7202 berrydunn.com info@berrydunn.com Bigelow & Company, CPAs, PLLC 500 Commercial Street Manchester, NH 03101 603-627-7659 bigelowcpa.com Additional NH Location: Portsmouth 603-433-7383

Brian P. Hayward, CPA 61 North Street Manchester, NH 03104 603-627-5360 Burnham & Malmborg, PA 155 Manchester Street Concord, NH 03301 603-225-7600 C. Boyen Thompson, PC 195 North Main Street Rochester, NH 03867 603-332-7423 Carew & Wells, PLLC 104 North State Street Concord, NH 03301 603-224-3950 carewwells.com contactus@carewwells.com Carmel Duval CPA, P.L.L.C. PO Box 5948 Manchester, NH 03108 603-497-2313 carmelduval.com office@carmelduval.com

Boivin & Associates, CPAs, PLLC 395 Daniel Webster Hwy., Unit 6 Merrimack, NH 03054 603-433-7383 boivincpa.com robin@boivincpa.com

Caron & Bletzer, PLLC PO Box 668 1 Library Lane Kingston, NH 03848 603-658-8000 caronbletzer.com info@caronbletzer.com

Brace & Associates, PLLC 142 Lowell Road, Unit 17 #219 Hudson, NH 03051 603-889-4243 bracecpa.com

Carri & Pelletier, PLLC 34 Staniels Road, Suite 6 Loudon, NH 03307 603-227-6263 carripelletier.com pelletierw@hdvest.net

Brauel & Brauel, LLP CPAs 2977 White Mountain Highway, Unit 5-2 North Conway, NH 03860-5111 603-356-9421 brauelcpas.com richard@brauelcpas.com Brayman, Houle, Keating & Albright, PLLC 12 Cotton Road Nashua, NH 03063 603-595-8000 bhka.com jules@bhka.com Brian C. Peters, CPA, PLLC 46 Derry Road, Unit #2 Hudson, NH 03051 603-882-0598

Champion Accounting Solutions, PLLC 14 Pleasant Place Sunapee, NH 03782 603-763-1722 champion-accounting.com btowne@champion-accounting.com Charles F. Morgan, CPA Wheelock Office Park PO Box 111 Lebanon, NH 03766 603-448-6200 uppervalleycpa.com sales@lebanonnhcpa.com

comollico.com dcomolli@comollico.com Cohos Advisors, PLLC 272 Main Street Lancaster, NH 03584 603-788-4928 cohosadvisotrs.com chris@cohosadvisors.com Cummings, Lamont & McNamee, PA One New Hampshire Avenue, Suite 306 Portsmouth, NH 03801 603-430-6200 clmcpa.com clm@clmcpa.com Additional NH Location: Exeter 603-772-3460 Cynthia Courtney, CPA, CFP PO Box 887 North Hampton, NH 03862 603-964-2988 cindycourtneycpa.com Dugdale, Livolsi & Wood, PC 137 Middle Street Manchester, NH 03101 603-669-3454 dugdalecpa.com/splash michellewood@dugdalecpa.com Dana S. Beane & Co., PC PO Box 695 376 Court Street Laconia, NH 03247 603-524-0507 dsbcpas.com info@dsbcpas.com David A. Kreed, CPA 36 North Street Manchester, NH 03104 603-625-4792 kreedcpa.com dakinfo@comcast.net David E. Tully & Associates, PA 20 Trafalgar Square, Suite 202 Nashua, NH 03063 603-886-8885 tully-cpas.com David Picchi, CPA, LLC 50 Nashua Road #211 Londonderry, NH 03053 603-432-3394 londonderryaccountant.com

Comolli & Company, PC 87 Stiles Road, Suite 205 Salem, NH 03079 603-898-3322 BUSINESS RESOURCES NH 2021 9

CERTIFIED PUBLIC ACCOUNTANTS Davidson & Stone, PLLC 1 Pillsbury Street, Suite 100 Concord, NH 03301 603-223-0037 Rust & Company CPAs 217 R Old Homestead Hwy., Swanzey, NH 03446 603-358-6565 rustcompanycpa.com info@rustcompanycpa.com Dennis A. Riendeau CPA, PLLC 1 New Hampshire Ave Suite 125-16 Portsmouth, NH 03801 603-766-4942 riendeau-accounting.com Denoncourt, Waldron & Sullivan, P.A. 67 Water Street, Suite 201 Laconia, NH 03246 603-524-9065 dwscpas.com info@dwscpas.com Diane B. Rohde, CPA PLLC 55 Smith Bridge Road Plymouth, NH 03264 603-536-1557 dbrohdecpa.com diane@dbrohdecpa.com Douglas K. Young, CPA, PLLC 25 NE Village Road Concord, NH 03301 603-226-1822 dkyoungcpa@comcast.net Driscoll & Company, PLLC 3 Twelfth Street Berlin, NH 03570 603-752-7101 driscollcpa.com Additional NH Location: Littleton 603444-6733 Drouin Associates, LLC 500 Commercial Street, Suite 302A Manchester, NH 03101 603-225-9400 drouinassociates.com contactus@drouinassociates.com Dufresne & Lekas, LLC 12 Parmenter Road Londonderry, NH 03053 603-434-2889 dufresnecpa.com jim@dufresnecpa.com

10 BUSINESS RESOURCES NH 2021

Dumais & Ferland, CPAs, LLC 472 High Street Somersworth, NH 03878 603-692-5358 dfcpas.com jlawson@dfcpas.com

Grzelak & Company, PC, CPAs PO Box 8 Laconia, NH 03247 603-524-6734 gcocpas.com gco-audit@gcocpas.com

Janet L. Spalding, CPA 633 Elm Street, Suite 103 Milford, NH 03055 603-249-9164 janetcpa.com info@janetcpa.com

Edward C. David & Company, CPAs PLLC PO Box 925 3 West Road Hampstead, NH 03841 603-893-0594 edcpas.com info@edcpas.com

Hession & Pare, PC 62 Stark Street Manchester, NH 03101 603-669-5477 hession-pare.com jhession@hession-pare.com

Jay J. Jellis, CPA 13 Orchard View Drive Londonderry, NH 03053-3457 603-437-2000

Elizabeth A. Seeler, CPA 100 Summer Street Bristol, NH 03222 603-744-6128 F.G. Briggs, Jr., CPA Professional Association 98 Salmon Street Manchester, NH 03104 603-668-1340 fgbriggsjrcpa.com amy@fgbriggsjrcpa.com

Hodgdon, Wilson & Griffin, CPAs 600 State Street, Suite B Portsmouth, NH 03801 603-436-9101 hwgcpas.com Hogancamp, PC PO Box 743 17 Wilder Street Keene, NH 03431 603-352-2233 hogancamp-pc.com jhacpa@ne.rr.com

Ferguson & Alexander CPA, P.C. 81 Court Street Keene, NH 03431 603-352-6573

Houde & Company 215-A Main St Nashua, NH 03060 603-882-2785 houdecpa.com

Gallagher, Flynn & Company, LLP 45 Lyme Road, Suite 205 Hanover, NH 03755 603-643-0043 gfc.com gfcinfo@gfc.com

Howard & Dionne, CPAs, PC PO Box 847 67 Route 27 Raymond, NH 03077 603-895-0101 howcocpas.com rob@howcocpas.com

Gamwell, Caputo, Kelsch & Co., PLLC 481 White Mountain Highway Conway, NH 03818 603-447-3356 my-cpa.com info@my-cpa.com

Howell Valuation, LLC 11 Court Street, Suite 180-1 Exeter, NH 03833 603-232-7791 howellvaluation.com bill@howellvaluation.com

Gelinas & Company, PC 1087 Elm Street, Suite 501 Manchester, NH 03101 603-625-8931 gelinas-cpa.com ken@gelinascpa.com

Ivas and Associates, LLP PO Box 4001 115 Indian Rock Road #4 Windham, NH 03087 603-898-6888 ivascpa.com jeff@ivascpa.com

Graham & Graham, PC 15 N Main Street, Suite 204 Concord, NH 03301 603-225-2944 grahamcpa.com concord@grahamcpa.com

Paradis, Raymond & Jalbert 542 Mast Road, Suite 8 Goffstown, NH 03045 603-627-4320 prjcpa.com marc@prjcpa.com

JDB & Associates 5 Hawk Drive Salem, NH 03039 603-894-0142 jdb-associates.com jan@jdb-associates.com John E. Morin, CPA 33 Main Street, Suite 402 Nashua, NH 03064 603-883-6462 johnmorincpa.net John@JohnMorinCPA.com John G. Burk & Associates, CPAs, PC PO Box 705 56 Court Street Keene, NH 03431 603-357-4882 johngburkandassociates.com info@jgbco.com Joseph B. Sullivan, PA 282 State Route 101, Unit 14 Amherst, NH 03031 603-672-5320 jbsullivanpa.com jray14@comcast.net Joseph T. Twardy, Jr., CPA, LLC 24 Pine Grove Road Sunapee, NH 03287 603-763-0350 twardycpa.com info@twardycpa.com Karen M. Mayo, CPA 80 Kearsarge Avenue Contoocook, NH 03229 603-746-4494 Karr & Boucher, PLLC 16 Salmon Street Manchester, NH 03104 603-625-8286 karrboucher.com dm@karrboucher.com Kathleen E. Sweeney, CPA PO Box 1259 44 Plymouth Street

Center Harbor, NH 03226 603-253-4011 kscpa@metrocast.net kathleensweeneycpa.com Additional NH Location: North Conway 603-356-7036

Early CPA PO Box 387 156 Broad Street Claremont, NH 03743 603-543-3882 earlycpa.com earlycpa@earlycpa.com

Collette Professional Accounting 19 Kilton Road Bedford, NH 03110 603-232-7436 collettecpa.com kathleen@collettecpa.com

LaCasce, Inc, CPAs PO Box 60 Claremont, NH 03743 603-543-3500 lacasce.com sales@lacasce.com

Kathleen V. Donohoe, CPA PO Box 669 74 Granite Valley Contoocook, NH 03229 603-491-0816 teamdonohoe.com

Lane Rifkin, PLLC 84 West Broadway 1st Floor Derry, NH 03038 603-434-7500 cpamba.com info@cpamba.com

Kline & Company, CPA, PC 141 Main Street Nashua, NH 03060 603-881-8185 klineco.com cpa@klineco.com

Laurence C. Szetela, CPA, PFS 76 Northeastern Blvd., Suite 36B Nashua, NH 03062 603-880-0588 lszetelacpa.com lszet@aol.com

Laurie E. Williams, CPA 40 Thornton Road W Merrimack, NH 03054 603-880-8180 lauriewilliamscpa.com info@LaurieWilliamscpa.com Leone, McDonnell & Roberts, PA 5 Nelson Street Dover, NH 03820 603-749-2700 lmrpa.com pdeplanche@lmrpa.com Additional NH Locations: North Conway 603-356-6358, Wolfeboro 603569-1953, Stratham 603-772-9341 Lifetime Tax & Accounting PLLC 261 Sheep Davis Road, Suite 7 Concord, NH 03101 603-230-2404 lifetimetax.com Linda C. Tompkins, CPA PO Box 256 50 Nashua Road, Suite 112 Londonderry, NH 03053 603-432-2480

LTompkinsCPA.com linda@ltompkinscpa.com Linda J. Jacobson & Assoc., PLLC 502 Charles Bancroft Hwy. Litchfield, NH 03052 603-424-3377 Lucia A. Merritt, CPA 253 Myrtle Street Manchester, NH 03104 603-669-8666 luciamerrittcpa@gmail.com Lucy S. Potter, CPA, PLLC 82 Palomino Lane #704 Bedford, NH 03110 603-666-5535 Malone, Dirubbo & Company, PC 64 Franklin Street Franklin, NH 03246 603-934-2942 mdccpas.com kmalone@mdccpas.com Additional NH Locations: Laconia 603-528-2241, Lincoln 603-745-3121

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BUSINESS RESOURCES NH 2021 11

CERTIFIED PUBLIC ACCOUNTANTS Maloney & Kennedy, PLLC 15 Dartmouth Drive, Suite 203 Auburn, NH 03032 603-624-8819 maloneyandkennedy.com info@maloneyco.com

Morrissey & Company 387 East Dunstable Road Nashua, NH 03062 603-888-8830 morrisseycpa.com mm@morrisseycpa.com

Plodzik & Sanderson, PA 193 N Main Street Concord, NH 03301 603-225-6996 plodzik.com plodziksanderson@plodzik.com

Ronald H. Gagnon, CPA 765 South Main Street, Suite 104 Manchester, NH 03102 603-669-8221 rongagnoncpa.com ron@rongagnoncpa.com

Mark J. Burger, CPA 33 Blackberry Hill Road Orford, NH 03777 603-353-4410 markjburgercpa.com

Mulrennan, Rugg and Company, PC 88 Nashua Road Londonderry, NH 03053 603-434-6141 mulrennanrugg.net pamr@mulrennanrugg.com

Raiche & Company, CPAs, PA 1 New Hampshire Avenue, Suite 125 Portsmouth, NH 03801 603-431-6300 raichecpa.com mboulanger@raichecpa.com Additional NH Location: Dover 603742-8891, Rochester 603-330-1040

Sanders & Karcher, CPAs 264 Lafayette Road, Suite 4 Portsmouth, NH 03801 603-430-0942 hsjkcpas.com

Mark L. Secord, CPA, PLLC 76 Main Street Littleton, NH 03561 603-444-6363 secordcpa.com mark@secordcpa.com Mason & Rich, PA 6 Bicentennial Square Concord, NH 03301 603-224-2000 masonrich.com info@masonrich.com McCafferty & Company 71 Spit Brook Road Nashua, NH 03060 603-888-6618 mccaffertycpa.comindex.html cpa@mccaffertycpa.com Medaglia & Company 26 East Pearl Street Nashua, NH 03060 603-889-4411 medagliaco.com tom@medagliaco.com Melanson 9 Executive Park Drive, Suite 100 Merrimack, NH 03054 603-882-1111 melansoncpas.com info@melansoncpas.com Michael P. Lussier, CPA 61 North Street Manchester, NH 03104 603-624-0027 mlussiercpa.com m@mlussiercpa.com Montminy Financial Services 16 Salmon Street Manchester, NH 03109 603-625-8148 montminyfs.com r.montminy@comcast.net

12 BUSINESS RESOURCES NH 2021

Murphy, Powers & Wilson CPAs, PC 1 Merrill Industrial Drive Hampton, NH 03842 603-926-8063 mpandwcpa.com heather@mpandwcpa.com Nathan Wechsler & Company, PA 70 Commercial Drive, 4th Floor Concord, NH 03301 603-224-5357 nathanwechsler.com info@nathanwechsler.com Additional NH Location: Lebanon 603448-2650 OS Group 183 Rockingham Road, Suite 3 West Windham, NH 03087 603-329-6408 osgroupcpas.com OSG.info@OSGroupCPAs.com Oster & Wheeler, PC PO Box 623 86 West Street Keene, NH 03431 603-352-4500 ostercpa.us.com info@ostercpa.us.com Patricia H. Morse, CPA 103 Hanover Street, Suite 7 Lebanon, NH 03766 603-448-4224 patriciahmorsecpa.com pat@patmorsecpa.com Penchansky & Co., PLLC 70 Stark Street Manchester, NH 03101 603-647-2400 penchansky.com info@penchansky.com Philip Case, CPA PO Box 726 Manchester, NH 03105 603-627-9691 philipcasecpa.com

Raymond E. Jeffs, CPA, PLLC 24 Stickney Terrace Hampton, NH 03842 603-758-1040 rayjeffscpa.com cpa@rayjeffscpa.com Read & Associates, CPAs, PLLC 1558 Hooksett Road, Unit 1 Hooksett, NH 03106 603-935-9260 readcpa.net Redman & Savoie, PLLC 74 N. Eastern Blvd., #18A Nashua, NH 03062 603-888-1040 Richard H. Belanger, CPA, PC 193 Kinsley Street, Unit 5 Nashua, NH 30360 603-889-7070 rhbelangercpa.com office@rhbcpa.info Richard M. Thomas, CPA 20 Main Street Goffstown, NH 03045 603-497-3434 Robert C. Washburn, CPA, LLC 36 Warren Street, Suite 3 Concord, NH 03301 603-229-0516 washburnfinancialgroup.com wfgria@aol.com Robert J. Consaga, Jr., CPA 1 Stiles Road, Suite 105 Salem, NH 03079 603-894-1175 consagapccpa.com bobconsaga@consaga.com Roberts & Greene, PLLC 47 Hall Street Concord, NH 03301 603-856-8005 tgreene@roberts-greene.com

Santoro & Sinnamon, CPAs 51 Mill Street, #9 Wolfeboro, NH 03894 603-569-5255 nh-cpas.com Schiffman, Dattilio & Company, PC 23 Bank Street, #2 Lebanon, NH 03766 603-448-6655 schiffman.com S.Lea@Schiffman.com Snow Consulting & Tax, PLLC 28 Commercial Street, Suite 5 Concord, NH 03301 603-226-4189 snowconsultingandtax.com Snyder, Cahoon & Co., PLLC 80 South Main Street, Suite 202 Hanover, NH 03755 603-643-7799 Stephen E. Felder, CPA, PC 259 Court Street Keene, NH 03431 603-357-4942 Stinson Associates 144 Pleasant Street Laconia, NH 03246 603-524-0940 stinsoncpa.com info@stinsoncpa.com Susan Nooney, CPA, LLC PO Box 1456 New London, NH 03257 603-526-4480 susannooneycpa.com susan@susannooneycpa.com Tawney, PLLC 15 West Street Concord, NH 03301 603-715-5185 tawneycpa.com peter@tawneycpa.com

Is it time for you to e-commerce?

The Mercier Group, PC 39 Cambridge Drive Canterbury, NH 03224 603-783-0036 mercier-group.com Thomas S. Bates, CPA, PC 9 Church Street, Suite 200 Keene, NH 03431 603-357-5756 tbatescpa.com tbates@tbatescpa.com Tom Barnes, CPA, PLLC 20 Trafalgar Square, Suite 416 Nashua, NH 03063 603-589-4022 tombarnescpa.com tom@tombarnescpa.com Travis Terry & Company, PC 25 Main Street Salem, NH 03079 603-898-2511 travisterrycpa.com cathy@travisterrycpa.com Tyler, Simms & St. Sauveur, CPAs, PC 19 Morgan Drive Lebanon, NH 03766 603-653-0044 tss-cpa.com info@tss-cpa.com Vachon Clukay & Company, PC 608 Chestnut Street, Floor 2 Manchester, NH 03104 603-622-7070 vachonclukay.com info@vachonclukay.com Weidema, Lavin, & Grott Accounting, PC 2 International Drive, Suite 225 Portsmouth, NH 03801 603-926-3679 Wipfli 43 Constitution Drive, Suite #100 Bedford, NH 03110 603-627-3838 Yeaton Tax Services 63 School Street Concord, NH 03301 603-229-7616 yeatontax.com Youngclaus & Company 65 Lafayette Road, Suite 102 No. Hampton, NH 03862 603-964-2772 Source: New Hampshire Society of Certified Public Accountants

be counted. Keep it simple and relevant to the target.

Limit the scope of your offering when you first launch. Start with your high-demand items. Maybe just one product/service.

Limiting choices, especially in the beginning, makes it mentally easier for customers to buy.

BY CHUCK SINK Build out product categories and options artnering with a colleague, I recently gradually. Gain experience, data and revenue presented a webinar to members and traction with your top sellers to help fuel your guests of the state’s largest chamber of online store’s expansion and growth. commerce on how small businesses can add Use premium photography and video. Be e-commerce to help grow revenues. honest! Do your pictures pass the consumer You can watch the webinar by going to bit. quality test? Would you buy your own product ly/GoEcommerce, but we’re happy to sumbased solely on your pictures and video marize the basics if you don’t have an hour to representations? Invest in your brand — these watch the whole webinar. are valuable and reusable assets!

We’ll start with our general theme of develIt’s all about the user experience. Simple oping e-commerce: Keep it simple! design, attractive merchandising, limited opIf you and your business are ready for tions and easy transaction processes are the e-commerce to bring you new sources of revexperiences online consumers want. And that enue, here are some point-by-point guidelines makes your job simpler! to help you start out successfully.

Think through the logistics. Plan for sucE-commerce definition: Commercial cess. When the orders come in, are you ready transactions conducted electronically on the to fulfill each one to every customer’s satisfacinternet. tion? Inventory, size, weight, packaging, shipWhy e-commerce? Because you need to per, postage/freight calculations, shipping conduct business with customers where they labels, accounting or ERP integration? If a are now — online. service, how will you schedule sessions or Your e-commerce goals: more revenue, book appointments? new customer segments, accelerate growth, How will customers find your online store? business transformation? Let your goals guide E-commerce requires a sufficient volume your strategy. of targeted traffic or leads that will buy in Are setup and maintenance costs expenorder to be profitable. Be sure to implement a sive? Expect some additional fees above what prelaunch and ongoing lead generation/mara static informational website costs to mainketing campaign. tain. Keep your offers simple and use readily Customer generation/e-commerce synergy: available, compatible platforms. This will keep A “grand opening” with no customers can be development costs low. a major letdown. Make sure to have a demand Platforms and payment processing: With generation campaign in place or already myriad options for e-commerce platforms running by the time you launch. Use strategic (NetSuite, Shopify, WooCommerce, Magento, paid advertising and email marketing to boost Ecwid, etc.) and payment integrations, it’s your efforts to gain web traffic. Test different generally best to stick with the popular, offers and dial in your campaigns as you go. proven, most recommended plans for busiIf you have decided to add e-commerce to nesses similar to yours. Look at the reviews your business, a free e-commerce planning or talk with experienced consultants. workbook is available by request. Simply How can you assure success? Simpliccontact us by email chuck@chucksink.com or ity has served merchants since money was telephone 603-345-7223. invented. The attempt to offer everyone in the Chuck Sink, a brand consultant, is owner of Chuck world everything your company can do has Sink Link. killed more marketing campaigns than can

Some guidelines for how to approach selling your products or services online

P

BUSINESS RESOURCES NH 2021 13

WHO’S WHO IN NH’S BUSINESS ECOSYSTEM

Gov. Chris Sununu

William Gardner

Taylor Caswell

Will Arvelo

Christopher Way

Michael Bergeron

Cindy Harrington

Benoit Lamontagne

Deborah Avery

Tina Kasim

Justin Oslowski

Lori Harnios

Gov. Chris Sununu 603-271-2121 governor.nh.gov

Division of Economic Development 603-419-9713 benoit.lamontagne@livefree.nh.gov

William Gardner Secretary of State 603-271-3242 sos.nh.gov

Mollie Kaylor Business Resource Specialist (Southwestern Region) Division of Economic Development 603-271-6305 mollie.kaylor@livefree.nh.gov

Taylor Caswell Commissioner Department of Business and Economic Affairs 603-271-2341 taylor.caswell@livefree.nh.gov Wildolfo Arvelo Director Division of Economic Development 603-271-2591 wildolfo.arvelo@livefree.nh.gov Christopher Way Deputy Director Division of Economic Development Cell: 603-419-9164 christopher.way@livefree.nh.gov Michael Bergeron Senior Business Development Manager Division of Economic Development Cell: 603-419-9163 michael.bergeron@livefree.nh.gov Cynthia Harrington Business Development Manager Division of Economic Development Cell: 603-419-9839 cynthia.harrington@livefree.nh.gov Benoit Lamontagne North Country Industrial Agent Coos, Grafton and Carroll counties

14 BUSINESS RESOURCES NH 2021

Lori Harnois Director Division of Travel and Tourism Development 603-271-2665 l.j.harnois@livefree.nh.gov James Key-Wallace Executive Director Business Finance Authority 603-415-0191 jameskw@nhbfa.com

Deborah Avery Business Resource Specialist Belknap and Merrimack counties Division of Economic Development 603-271-0316 deborah.avery@livefree.nh.gov

Liz Gray Director NH Small Business Development Center 603-862-2200 liz.gray@unh.edu

Mark Laliberte Business Resource Specialist (Seacoast Region) Division of Economic Development 603-271-6351 mark.laliberte@livefree.nh.gov

Shawn Jasper Commissioner Department of Agriculture, Markets & Food 603-271-3551 shawn.jasper@agr.nh.gov

Jimmie Hinson Business Resource Specialist Hillsborough and parts of Rockingham County Division of Economic Development 603-271-6352 jimmie.hinson@livefree.nh.gov

George Copadis Commissioner Department of Employment Security 603-228-4000 george.n.copadis@nhes.nh.gov

Tina Kasim International Program Manager International Trade Resource Center 603-271-0322 tina.kasim@dred.nh.gov Justin Oslowski Director New Hampshire Export Assistance Center 603-610-2416 justin.oslowski@trade.gov

Sara Johnson Small Business Technical Assistance Program Department of Environmental Services 603-271-1379 sara.johnson@des.nh.gov Vince Perelli Env. Leadership Initiative Program & Env. Mgmt. Systems Program Department of Environmental Services 603-271-8989 vincent.perelli@des.nh.gov

James Key-Wallace

Liz Gray

George Copadis

Chris Nicolopoulos

Ken Merrifield

Lindsey Stepp

Katy Easterly Martey

Paul Breen

Zenagui Brahim

Jim Roche

Dave Juvet

Mike Decelle

Chris Nicolopoulos Commissioner Department of Insurance 603-271-2830 chris.nicolopoulos@ins.nh.gov

Katy Easterly Martey Executive Director Community Development Finance Authority 603-717-9118 keasterly@nhcdfa.org

D.J. Bettencourt Deputy Commissioner Department of Insurance 603-271-2736 David.J.Bettencourt@ins.nh.gov

Paul Brean Executive Director Pease Development Authority 603-766-9276 paul.brean@peasedev.org

Ken Merrifield Commissioner Department of Labor 603-271-3699 kenneth.merrifield@dol.nh.gov

Dianne Martin Chairman Public Utilities Commission 603-271-2443 dianne.martin@puc.nh.gov

Rudolph W. Ogden, III Deputy Commissioner Department of Labor 603-271-3176 rudolph.ogden@dol.nh.gov

Zenagui Brahim President NH Manufacturing Extension Partnership 603-226-3200 zenaguib@nhmep.org

Lindsey Stepp Commissioner Department of Revenue Administration 603-230-5005 lindsey.stepp@dra.nh.gov

Jim Roche President Business and Industry Association 603-224-5388 ext. 111 jroche@BIAofNH.com

Lindsey B. Courtney, J.D. Executive Director Joint Board of Licensure and Certification 603-271-6766 lindsey.courtney@nh.gov

David Juvet Senior Vice President of Public Policy Business and Industry Association 603-224-5388 ext. 115 djuvet@biaofnh.com

Beth Edes Executive Director Real Estate Commission 603-271-2701 bedes@nhrec.state.nh.us

Dr. Susan Huard Interim Chancellor Community College System of NH 603-230-3501 shuard@ccsnh.edu

Catherine Provencher Chief Admininstrative Officer & Vice Chancellor of Finance University System of NH 603-862-0963 catherine.provencher@usnh.edu Dr. Mark Rubinstein President Granite State College 603-513-1307 mark.rubinstein@granite.edu Dr. Melinda Treadwell President Keene State College 603-358-2000 melinda.treadwell@keene.edu Dr. Donald Birx President Plymouth State University 603-535-2210 dlbirx@plymouth.edu James W. Dean Jr. President University of New Hampshire 603-862-2450 presidents.office@unh.edu Mike Decelle Dean University of New Hampshire-Manchester 603-641-4107 mike.decelle@unh.edu

BUSINESS RESOURCES NH 2021 15

NASA seeks NH small businesses for help with its new moon mission

N

ew Hampshire businesses have been contributing to space exploration since Hudson-based RdF Corp.’s temperature sensors launched with astronauts on their first trip to the moon in 1968.

NASA again is seeking the assistance of Granite State small businesses as it prepares for the Artemis program — launching the first woman and next man on the moon by 2024 to set up a sustainable base for lunar surface exploration. That base will also serve as a jumping point to send humans to Mars in the future.

Approximately 15 New Hampshire businesses are already engaged in the Artemis program, and, as of June 15, NASA has obligated $17 million in contracts to New Hampshire companies, 31% of which are small businesses.

And there is a lot of potential for growth.

In the prior two fiscal years, New Hampshire businesses received $43 million and $33 million, respectively, with small businesses receiving 42% of all contracts awarded to companies in the state.

NASA is dependent on small businesses and universities to embark on future missions, said NASA Administrator Jim Bridenstine, and the University of New Hampshire is a prime example of a contributing partner.

UNH researchers have held leadership positions on 25 active NASA missions and UNH has a representative in each of NASA’s four science mission directorates — astrophysics, earth science, heliophysics and planetary science, he said.

“You see the hardware and you see the scientists and you see the students engaged with the scientists and engineers — that’s the workforce of the future,” said Bridenstine, who visited UNH’s Space Science Center in 2019 on the heels of UNH’s largest NASA award yet: a $107.9 million contract for a space-based instrument to observe ocean biology, chemistry and ecology.

“We’re always interested in partnerships 16 BUSINESS SERVICES GUIDE 2021

with small businesses,” said Dr. Harlan Spence, director of the UNH Institute for the Study of Earth, Oceans and Space, noting the breadth of advanced instrumentation and research assistance available to industry via UNH. There are a number of pathways to win NASA prime and subcontracts, and federal funding is available to advance technology.

Jenn Gustetic, program executive for NASA’s Small Business Innovation Research/ Small Business Technology Transfer program, oversees funding possibilities through SBIR and STTR grants.

Businesses can receive $125,000 to assist with idea generation and $750,000 to develop prototypes (though phase II grants require up to $375,000 in matched funding).

The most recent solicitation report featuring NASA’s needs is available at www.sbir. gsfc.nasa.gov/solicitations.

While R&D constitutes the majority of NASA’s contracting opportunities, “NASA invests in more than just space,” Gustetic said.

For example, Applied GeoSolutions in Durham received funding from NASA, private sector investment and international aid agencies, including the Bill and Melinda Gates Foundation, to leverage satellites to monitor global rice growth.

Facilities, computers, administrative support, ground maintenance and financial services are also among NASA’s needs, said Glenn Delgado, associate administrator for the agency’s small business programs.

Delgado suggests New Hampshire businesses focus on subcontracting with prime contractors, such as Blue Origin, Sierra Nevada, Space X, Charles Draper Labs and Lockheed Martin.

In May 2020, human landing system contracts were awarded to Blue Origin, Dynetics and Space X, whose launch from American soil to the International Space Station “was a major milestone,” said Delgado.

Each year, $3 billion is awarded to

subcontractors, which are key to technology development.

“Small businesses hold more patents than large businesses,” said Delgado, adding that large contractors “find the technologies and supplement it to make sure our missions are complete.”

To get started, businesses should form relationships with a small business specialist at NASA (see list at right), use trade associations and be attentive to correspondence regarding sources seeking notices and requests for information — amazingly, small businesses have lost out on contract opportunities because of this, said Delgado.

These contract opportunities are significant to New Hampshire businesses and the Granite State’s economy, but even more profoundly have the likelihood of generating a real impact on the future of mankind, said Bridenstine.

The thermal vacuum pumps designed by Creare, a Hanover-based engineering firm that is the recipient of most SBIR awards in New Hampshire and helped with the founding of the program, assisted NASA in discovering the methane cycle on Mars.

“That could be an indicator of life on Mars — the methane cycle is commiserate with seasons on Mars,” said Bridenstine. “Should that discovery be made, that will change history.”

Businesses can get more information about NASA-related contracting opportunities by visiting the NASA Office of Small Business Programs at www.osbp.nasa.gov.

For more information about the SBIR/ STTR program, contact the New Hampshire SBA District Office via www.sba.gov/offices/ district/nh/concord or email Jenn Gustetic, program executive for NASA’s SBIR program, at Jennifer.L.Gustetic@nasa.gov.

To learn more about working with UNH, email Marc Eichenberger, UNH director of corporate engagement, via Marc.Eichenberger@unh.edu or call 603-862-5446.

NASA POINTS OF CONTACT:

NAME

TITLE

LOCATION

JOSEPH F. KROENER

Director, NASA Partnerships Office

HEADQUARTERS Washington, D.C. 202-358-2558

KEN BRESS

Director, Aeronautics and Cross Agency Support Division

OFFICE OF INTERNATIONAL AND INTERAGENCY RELATIONS 202-358-0269

KAREN C. BRADFORD

Director of Partnerships

AMES RESEARCH CENTER Moffett Federal Airfield, CA 650-604-2251

Air Traffic Management • Entry Systems • Advanced Computing and IT Systems • Intelligent/Adaptive Systems • Small Spacecraft Technology and Missions • Astrobiology and Life Science • Space and Earth Sciences

TONY E. GINN

Chief, Space Projects and Partnerships

ARMSTRONG FLIGHT RESEARCH CENTER Edwards Air Force Base, CA 661-276-3530

Spacecraft/Aircraft Loads, Instrumentation & Systems Integration • Thermal & Ground Testing • Thermal Analysis & Systems Development • Flight Testing of Unique Research Vehicles & Space Systems • Enable Low-Cost Access on Commercial Suborbital Space Platforms • Global Atmospheric Research

INDRANI C. GRACZYK

Manager, JPL Commercial Program Office

JET PROPULSION LABORATORY (JPL) Pasadena, CA 818-354-2241

Remote Sensing Systems • Advanced Optics • Robotics & Autonomy • Communication & Navigation Systems • Avionics • Mission Design & Concurrent Engineering • Earth Science Research & Applications Development • Data Analytics JPL is a federally funded research and development center operated on behalf of NASA by the California Institute of Technology (Caltech). Any partnership agreements committing JPL resources are subject to the review, approval and execution by the NASA Management Office (NMO) at JPL. Contact is Nar Nazari, NMO agreements manager, who can be reached at 818-354-5619.

HARVEY L. SCHABES

Chief, Technology Transfer Office

GLENN RESEARCH CENTER INCLUDING PLUM BROOK STATION CLEVELAND AND SANDUSKY, OH 216-433-5309

Air-Breathing Propulsion • Electric Propulsion • Power Systems • Communications • Materials • Physical Sciences • Major Test Facilities including Aero-Propulsion Wind Tunnels & Engine Test Cells • R&D Labs including the World’s Largest Vacuum Facility

DARRYL R. MITCHELL

Chief, Strategic Partnerships Office

GODDARD SPACE FLIGHT CENTER INCLUDING WALLOPS FLIGHT FACILITY GREENBELT, MD, AND WALLOPS ISLAND, VA, 301-286-5169

Earth System Observation & Modeling • Instrument Development & Miniaturization and Characterization • Distributed Sensing • Space Weather • Spacecraft Development & Integration • Robotic Acquisition, Servicing & Assembly • Space Communications • Launch Range and Suborbital Services

SAM GUNDERSON

Lead, Partnership Development

JOHNSON SPACE CENTER INCLUDING WHITE SANDS TEST FACILITY HOUSTON, TX, AND LAS CRUCES, NM 713-397-7751

Human Spaceflight Design, Development, Systems Integration & Mission Operations • ISS Coordination & Access • Crew Training & Mission Planning • Life Support Systems • Space Suits • Human Health & Safety in Space • Orbital Debris • Facility Available for HighPressure Oxygen Systems, Materials & Rocket Propellant Testing

ROBYN L. MITCHELL

Chief, Partnerships Development Office

KENNEDY SPACE CENTER CAPE CANAVERAL, FL 321-861-8038

Launch & Landing Capabilities & Technologies • Available Land • Vehicle, Payload, Spacecraft & Small Satellite Processing • Integration & Testing • Plant Research & Production

CARRIE RHOADES

Lead, Partnerships

LANGLEY RESEARCH CENTER HAMPTON, VA 757-864-8793

Entry, Descent & Landing • Aerosciences • Atmospheric Characterization • Systems Analysis and Concepts • Advanced Materials and Structural Systems • Intelligent Flight Systems

PRESTON SCHMAUCH

Partnerships and Formulation Office

MARSHALL SPACE FLIGHT CENTER INCLUDING MICHOUD ASSEMBLY FACILITY HUNTSVILLE, AL, AND NEW ORLEANS, LA 256-544-1218

Chemical Propulsion Development, Testing & Technology • Habitat & Environmental Control • Life Support Systems Development, Testing & Technology • Facility Available for Large Scale Manufacturing & Equipment

GARY TAYLOR

Manager, Strategic Business Development

STENNIS SPACE CENTER BAY ST. LOUIS, MS 228-688-7244

Propulsion & Launch Systems Test & Technology • Test Operations & Engineering Consulting • Lease Opportunities for Commercial Space Activities • Small UAV & Lander Test Sites

BUSINESS SERVICES GUIDE 2021 17

The rise and benefits of coworking

BY CHRIS DUHAIME

If it seems like coworking or shared office spaces are popping up everywhere you look…it’s because they are.

C

oworking spaces are on the rise, with an estimated 29,968 locations expected worldwide by 2022. So, what’s the deal? What exactly is a coworking space, and why are these locations proving so popular?

WHAT IS COWORKING? Simply put, coworking represents a location that provides professional space for members to access according to their membership plan.

Depending on your specific needs, you might require a reserved conference room for a guaranteed number of hours per month.

Maybe a day pass every other week does the job, or perhaps your business has grown to the point of needing private office space, but you don’t quite have a budget big enough for a longterm lease.

Why has coworking become so popular?

Regardless of your specific membership plan, all members of a coworking space are provided with certain amenities, like free Wi-fi, printing capabilities, high-end furniture, a professional mailing address and guaranteed quiet surroundings for optimal productivity, along with perks like free coffee and refreshments.

But, does that account for the arguably meteoric rise in popularity of coworking spaces across the globe? There’s a little more to it.

A NEW FRONTIER You’ve heard it before, but in case you need reminding — we are living and working in the era of the gig economy. Working remotely is increasingly common, thanks to the abundance of technological advancements that make doing so possible. It’s an attractive option for businesses, too, cutting down on operational costs.

Currently, more than 3.9 million Americans work remotely approximately 50% of the time.

Now, given that working from home isn’t always practical, peaceful or productive, depending on the environment and who else might be sharing it, you can start to understand the appeal of the coworking space. It’s

like a home-office-away-from-home office, with none of the distractions like being in eyeshot of your overflowing laundry room or in earshot of screaming kids or barking dogs.

A SHOT OF SUPPORT FOR COMMUNITIES The benefits of coworking spaces are easy to track for freelancers, solopreneurs, startups and small businesses. But what often gets overlooked is the advantage a coworking space offers a community.

Consider this analysis of coworking spaces in a community by Josh Shronce, community manager of Venture X West Palm Beach: “When entrepreneurs succeed, the community thrives. With more resources and more career opportunities, community members flourish. That’s why we’ve offered our space as the central hub for Palm Beach Startup Week.

It’s a chance to show off our space, sure, but it’s also our chance to give back to the community and drive more economic growth.”

While coworking spaces support professionals on an individual basis, the collective advantage cannot be overstated.

COWORKING SPACES IN NEW HAMPSHIRE Chuck Roast Venture Center 90 Odell Hill Road, Conway, NH 03818 603-356-9129, chuckroast.com/venture 1 or 2 days per week $35/week or $90/month Unlimited usage $60/week or $150/month Private small office $175/month Cowerc of Londonderry 184 Mammoth Road, Unit 3, Londonderry, NH 03053 603-484-8292, cowerc.space A variety of services available Coworking House 52 Nashua Street, Milford, NH 03055 603-556-8267, cohonh.com Open coworking day pass $35 Private day office pass $50 Open seating, 24/7 access $199/month Family membership (2 seats, same household) $249/month Private office $699/month

18 BUSINESS RESOURCES NH 2021

COVE (Cooperative Venture Workspace) 36 Maplewood Avenue, Portsmouth, NH 03801 603-610-8250, coveworkspace.com Day pass $25/day Part-time coworker (10 days) $199/month Full-time coworker (unlimited access) $299/month Dedicated sit-to-stand desk or cubicle $449/ month Executive office $699/month

Red Oak Coworking Offices 66 Hanover Street, Manchester, NH 03101 603-668-8282, redoakcoworking.com Day use $49/day Shared office workstation $249/month Prime glass office $399/month with parking special Prime suite $499/month with parking special Premier suite $749/month with parking special

HRKNSScowork 11 S. Main Street, Unit 200, Concord, NH 03301 909-660-3301, hrknsscowork.com Offers a variety of services

Regus 888-673-7850, regus.com 15 Constitution Drive, 1st Floor, Bedford, NH 03110 Starting at $350 per person/month 1 Tara Boulevard, Suite 200, Nashua, NH 03062 Starting at $370 per person/month 170 Commerce Way, Suite 200, Portsmouth, NH 03801 Starting at $240 per person/month

New England Executive Center 264 South River Road, Bedford, NH 03110 603-644-4554, newenglandexec.com 2 day passes $49/month 5 day passes $99/month 8 day passes $149/month 20 day passes $299/month

Spark 500 No. Commercial Street, Suite 502, Manchester, NH 03101 603-934-3222, sparkoffices.com Spark seats $95/month ; Coworking $195/month; Exclusive office $345/month

BUSINESS INCUBATORS IN NEW HAMPSHIRE SUPPORT FOR COMMERCIAL REAL ESTATE Piggybacking off the community advantage, the rise in coworking spaces presents positive implications for commercial real estate. Renovating old industrial parks, mill buildings or long-closed factories into coworking spaces provides a safer real estate investment for property owners and builders when compared to a niche service or product.

The next time you see a coworking space, look at the shop fronts and services surrounding it. Increasingly, coworking spaces hint at the health of a local economy

Chris Duhaime, owner of Spark Offices in Manchester, can be contacted via 603-934-3222 or sparkoffices.com.

WBC Office Suites 1087 Elm Street, Second Floor, Manchester, NH 03101 603-644-2669, wbcofficesuites.com info@wbcofficesuites.com Drop-in $25/day Benching $150/month Workstation Level 1 $250/month Workstation Level 2 $350/month Office suite $800/month Work Hub Suites (WHS) 75 Gilcreast Road, Suite 210, Londonderry, NH 03053 603-768-1119, workhubsuites.com Day pass $59/day Part-time membership $199/month Full-time membership $299/month Dedicated desk $349/month Large office $549/month Check websites or call for up-to-date pricing information.

Source: NHBR Research

Creative Chef Kitchens 35 Manchester Road, Unit 9, Derry, NH 03038 888-625-2111, creativechefkitchens.com Owner: Neelima Gogumalla info@creativechefkitchens.com An incubator aimed at helping small New Hampshire food businesses grow their operations and get products into stores without having to invest in expensive infrastructure. In addition to commercial kitchen equipment and teaching space, Creative Chef Kitchens provides assistance with sourcing, marketing and distribution.

Dartmouth Regional Technology Center Centerra Resource Park, 16 Cavendish Court Lebanon, NH 03766 603-643-5174, thedrtc.com Facilities Manager: Taylor Piffath taylor@hazenhill.com DRTC is a nonprofit economic development incubator near Dartmouth College and DartmouthHitchcock Medical Center that leases 60,000 square feet of laboratories and office space to growing businesses. DRTC offers flexible terms in its leases (no letter of credit, no security deposit, 90-day notice) and access to shared resources such as entrepreneurship programming, economic development programs, break rooms, conference rooms, internet access, lab appliances and phone service.

The facility is typically 85-90% occupied with 15-20 active ventures.

The Enterprise Center 1 Bridge Street, Plymouth, NH 03264 603-536-2011, graftonrdc.org/incubators CEO: Anne Duncan Cooley adc@graftonrdc.org Operated by the Grafton Regional Development Corporation, the Enterprise Center is a 10,000-square-foot state-of-the-art incubator that offers a local platform of resources from which to explore the feasibility of a new business concept, or if you’re already in business, expand and accelerate your growth. Offering the latest technology, the Enterprise Center features flexible office and coworking space, common use conference rooms and an address in the heart of New Hampshire.

Game Assembly 1087 Elm Street, Second Floor, Manchester, NH 03102 gameassembly.org admin@gameassembly.org Game Assembly is a passionate group of video game developers who are transforming New Hampshire into a hub for the video game industry.

Game Assembly hosts events, educates students and maintains an office in which professionals, hobbyists and student developers work side by side.

Genuine Local 5 Winona Road, Bldg. 2, Meredith, NH 03253 603-279-8600, genuinelocal.org Local makers can rent space at the specialty food production facility, gaining access to semi-automatic equipment designed to increase productivity and efficiency. Genuine Local also offers business development services focused on label layout, nutrition panels, recipe scaling, pricing tier development, licensing and product approval assistance.

Hannah Grimes Center for Entrepreneurship 25 Roxbury Street, Keene, NH 03431 603-352-5063, hannahgrimes.com Executive Director: Mary Ann Kristiansen info@hannahgrimes.com Located in downtown Keene, the Hannah Grimes Center offers a 22-office business incubator, four conference rooms for off-site meetings, The Hive coworking space, Startup Lab, BioNest biotech incubator, free one-on-one coaching with over 20 coaches, the PitchFork pitch competition, a two-day annual fall Radically Rural Summit and access to its 300-member local products Hannah Grimes Marketplace.

Magnuson Center for Entrepreneurship at Dartmouth 4 Currier Place, Suite 107, Hanover, NH 03755 603-646-8888, magnuson.dartmouth.edu Director: Jamie Coughlin magnusen@dartmouth.edu The mission of the Magnuson Center for Entrepreneurship is to serve and inform Dartmouth students, faculty and alumni along the path from entrepreneurial thinking to entrepreneurial enterprise. The Magnuson Center provides co-curricular education and experiences, funding opportunities and connection to our world-class alumni network via four distinct mission areas: (1) experiential learning for students; (2) startup support for faculty and students; (3) on- and off-campus alumni engagement; and (4) community development throughout the regional ecosystem.

MWVEC Technology Village Business Center 53 Technology Lane, Suite 100, Conway, NH 03818 603-447-6622, mwvec.com Executive Director: Jac Cuddy admin@mwvec.com Owned and operated by the Mt. Washington Valley Economic Council, the Business Resource Center provides business counseling (provided by MWVEC, SCORE, RDA, SBDC); training and education programs; financing opportunities; library and internet access; and international teleconferencing access in a 10,500-square-foot office space.

Source: NHBR Research

BUSINESS RESOURCES NH 2021 19

REGIONAL YOUNG PROFESSIONALS NETWORKS According to the U.S. Census Bureau, there are approximately 145,000 workers ages 25 to 34 and 127,000 workers ages 35 to 44 in New Hampshire, with close to 90% of young professionals participating in the labor force.

ABC Young Professionals Group 58 Chenell Drive, Suite 11 Concord, NH 03301 603-226-4789 abcypg.org facebook.com/abcypg twitter.com/ABCYPG Jeff Comeau, Chairman chairman@abcypg.org Founded in 2012 as an initiative of ABC NH/VT, the ABC YPG’s mission is to develop, empower and connect young professionals through networking events, educational workshops and volunteering opportunities in an effort to enhance their professional development and business success within the construction industry.

Catapult Seacoast PO Box 385 Portsmouth, NH 03802 catapultseacoast.org facebook.com/catapultseacoast twitter.com/CatapultCCoast launch@catapultseacoast.org Catapult Seacoast offers professional and social networking events, informational seminars, entrepreneurial and career advice, and access to some of the most influential businesses and people throughout the Greater Seacoast. As a result of these offerings, Catapult draws young, talented professionals from New Hampshire and Southern Maine who want to connect with each other, grow personally and professionally, and impact their community.

Concord Young Professionals Network (CYPN) 49 South Main Street, Suite 104 Concord, NH 03301 concordnhchamber.com/cypn facebook.com/concordypn twitter.com/ConcordYP instagram.com/cypn linkedin.com/company/ concord-young-professionals-network/ Launched in 2006 as a professional and personal development initiative of the Greater Concord Chamber of Commerce. CYPN provides complimentary networking, learning and growth opportunities for young professionals who live, work and play in the Capital Region.

20 BUSINESS RESOURCES NH 2021

Fusion (Lakes Region) PO Box 6503 Laconia, NH 03247 fusionnh.org facebook.com/NHFusion twitter.com/FusionNH fusionNH603@gmail.com Dedicated to the development of the next generation of leaders in the Lakes Region by providing opportunities through civic engagement, education and strategic relationship building.

Greater Rochester Young Professionals 603-332-5080 rochesternh.org facebook.com/GRYPNH events@rochesternh.org Designed for young professionals in the area, between the ages of 18 and 40, who meet in a casual setting while networking with others and building their contact base. Through networking and involvement, these young professionals build a sense of community and belonging, build rapport with potential clients, expand their social interactions and represent their company.

iUGO Nashua iugonashua.com facebook.com/iugonashua1 twitter.com/IUGO_Nashua info@iugonashua.com Greater Nashua’s home for young professionals looking to establish and expand their social and professional networks.

Keene Young Professionals Network 25 Roxbury Street, Keene, NH 03431 603-352-5063 facebook.com/YPNKeene keeneypn.com keeneypn@gmail.com Keene YPN was created in 2007 as an initiative of the Greater Keene Chamber of Commerce to provide a forum to attract and retain young people in the Monadnock Region. In 2018 they became a program of the Hannah Grimes Center for Entrepreneurship, and provide fun opportunities and events for young professionals to connect with each other and with their communities.

Lake Sunapee Region Young Professionals Network facebook.com/lsrypn lsypn2016@gmail.com 603-724-3146 Founded in 2016, the LSRYPN’s goal is to bring together young professionals in the Lake Sunapee Region area and provide social networking events.

Manchester Young Professionals Network (MYPN) PO Box 651, Manchester, NH 03105 manchesteryoungprofessionalsnetwork.org facebook.com/ManchesterYPN twitter.com/manchesterypn info@mypn.org The Manchester Young Professionals Network (MYPN) aims to create business and social opportunities, support professional development, and welcome new and existing young professionals to the Manchester community. MYPN was New Hampshire’s first young professionals’ networking organization, established in 2004.

Leadership MWV PO Box 2300 2617 Village Square N. Conway Village, NH 03860 603-356-5701 Janice Crawford, Executive Director janice@mtwashingtonvalley.org learshipmwv.com Affiliated with the Mt. Washington Valley Chamber of Commerce, the Leadership MWV engages young professionals to explore educational opportunities, community connections and mentorship possibilities. It strives to encourage and empower the next generation to contribute to the local community.

Upper Valley Young Professionals PO Box 699 Hanover, NH 03755 facebook.com/UVYoungProfessionals uvyp.org uvyp@uvyp.org Our mission is to bring together young, emerging and rising professionals and foster connections in the Upper Valley.

Source: Stay Work Play New Hampshire, stayworkplay.org.

Stay Work Play is a nonprofit aimed at encouraging more young workers to “Stay, Work and Play” in New Hampshire. Connect with Stay Work Play at facebook.com/StayWorkPlay and on Twitter,@stayworkplay.

NH REGIONAL PLANNING COMMISSIONS 1

North Country Council

161 Main Street Littleton, NH 03561 603-444-6303/603-444-7588 Director: Michelle Moren-Grey mmoren@nccouncil.org nccouncil.org Member communities: Albany, Bartlett, Bath, Benton, Berlin, Bethlehem, Campton, Carroll, Chatham, Clarksville, Colebrook, Columbia, Conway, Dalton, Dummer, Easton, Eaton, Ellsworth, Errol, Franconia, Gorham, Groton, Hart’s Location, Haverhill, Jackson, Jefferson, Lancaster, Landaff, Lincoln, Lisbon, Littleton, Lyman, Madison, Milan, Monroe, Northumberland, Pittsburg, Randolph, Rumney, Shelburne, Stark, Stewartstown, Stratford, Sugar Hill, Thornton, Warren, Waterville Valley, Wentworth, Whitefield, Woodstock Upper Valley Lake Sunapee Regional Planning Commission 10 Water Street, Suite 225 Lebanon, NH 03766 603-448-1680/603-448-0170 Interim Director: Meghan Butts mbutts@uvlsrpc.org uvlsrpc.org Member communities: Acworth, Canaan, Charlestown, Claremont, Cornish, Croydon, Dorchester, Enfield, Goshen, Grafton, Grantham, Hanover, Lebanon, Lempster, Lyme, New London, Newbury, Newport, Orange, Orford, Piermont, Plainfield, Springfield, Sunapee, Unity, Washington, Wilmot

2

Lakes Region Planning Commission 103 Main Street, Suite 3 3 Meredith, NH 03253 603-279-8171/603-279-0200 Executive Director: Jeffrey Hayes jhayes@lakesrpc.org lakesrpc.org Member communities: Alexandria, Alton, Andover, Ashland, Barnstead, Belmont, Bridgewater, Bristol, Center Harbor, Danbury, Effingham, Franklin, Freedom, Gilford, Gilmanton, Hebron, Hill, Holderness, Laconia, Meredith, Moultonborough, New Hampton, Northfield, Ossipee, Plymouth, Sanbornton, Sandwich, Tamworth, Tilton, Tuftonboro, Wolfeboro Southwest Region Planning Commission 37 Ashuelot Street 4 Keene, NH 03431 603-357-0557/603-357-7440 Executive Director: Tim Murphy tmurphy@swrpc.org swrpc.org Member communities: Antrim, Alstead, Bennington, Chesterfield, Dublin, Fitzwilliam, Gilsum, Greenfield,

Greenville, Hancock, Harrisville, Hinsdale, Jaffrey, Keene, Langdon, Marlborough, Marlow, Mason, New Ipswich, Peterborough, Richmond, Rindge, Roxbury, Sharon, Stoddard, Swanzey, Sullivan, Surry, Temple, Troy, Walpole, Westmoreland, Windsor, Winchester

snhpc.org Member communities: Auburn, Bedford, Candia, Chester, Deerfield, Derry, Francestown, Goffstown, Hooksett, Londonderry, Manchester, New Boston, Weare, Windham

Central New Hampshire Regional Planning Commission

Nashua Regional Planning Commission

28 Commercial Street, Suite 3 Concord, NH 03301 603-226-6020/603-226-6023 Executive Director: Michael Tardiff mtardiff@cnhrpc.org cnhrpc.org Member communities: Allenstown, Boscawen, Bow, Bradford, Canterbury, Chichester, Concord, Deering, Dunbarton, Epsom, Henniker, Hillsborough, Hopkinton, Loudon, Pembroke, Pittsfield, Salisbury, Sutton, Warner, Webster

30 Temple Street, Suite 310 Nashua, NH 03060 603-417-6570 Executive Director: Jim Minkarah jaym@nashuarpc.org nashuarpc.org Member communities: Amherst, Brookline, Hollis, Hudson, Litchfield, Lyndeborough, Mason, Merrimack, Milford, Mont Vernon, Nashua, Pelham, Wilton

5

Strafford Regional Planning Commission 150 Wakefield Street, Suite 12 Rochester, NH 03867 603-994-3500/603-994-3504 Executive Director: Kyle Pimental kpimental@strafford.org strafford.org Member communities: Barrington, Brookfield, Dover, Durham, Farmington, Lee, Madbury, Middleton, Milton, New Durham, Newmarket, Northwood, Nottingham, Rochester, Rollinsford, Somersworth, Strafford, Wakefield

6

9

Source: NHBR Research

1

Rockingham Planning Commission 156 Water Street Exeter, NH 03833 603-778-0885/603-778-9183 Executive Director: Tim Roache troache@therpc-nh.org therpc-nh.org Member communities: Atkinson, Brentwood, Danville, East Kingston, Epping, Exeter, Fremont, Greenland, Hampstead, Hampton, Hampton Falls, Kensington, Kingston, New Castle, Newfields, Newington, Newton, North Hampton, Plaistow, Portsmouth, Raymond, Rye, Salem, Sandown, Seabrook, South Hampton, Stratham

7

6

Southern NH Planning Commission 438 Dubuque Street Manchester, NH 03102 603-669-4664 603-669-4350 Executive Director: Sylvia von Aulock svonaulock@snhpc.org

3

2

5

8

4

8

7

9 BUSINESS RESOURCES NH 2021 21

CHAMBERS OF COMMERCE GREAT NORTH WOODS Androscoggin Valley Region Chamber of Commerce 961 Main Street Berlin, NH 03570 603-752-6060 androscogginvalleychamber.com Executive Director: Paula Kinney info@androscogginvalleychamber.com North Country Chamber of Commerce 104 Main Street, Suite 206, PO Box 1 Colebrook, NH 03576 603-237-8939 chamberofthenorthcountry.com Executive Director: Jodi Gilbet office@chamberofthenorthcountry.com Northern Gateway Regional Chamber of Commerce PO Box 537, 25 Park Street Lancaster, NH 03584 603-788-2530 northerngatewaychamber.org President: Jim Weagle northerngatewaychamber@gmail.com Umbagog Area Chamber of Commerce PO Box 113 Errol, NH 03579 umbagogchamber.com info@umbagogchamber.com

WHITE MOUNTAINS Bethlehem Chamber of Commerce 2182 Main Street (Route 302) PO Box 189 Bethlehem, NH 03574 603-869-3409 bethlehemwhitemtns.com info@bethlehemwhitemtns.com Central NH Chamber of Commerce PO Box 831

Campton, NH 03223 603-726-3804 centralnh.org Executive Director: Frank Cocchiarella info@centralnh.org

22 BUSINESS RESOURCES NH 2021

Cohase Chamber of Commerce PO Box 35 Wells River, VT 05081 802-518-0030 cohase.org Executive Director: Ruth Ann Hacking cohasechamber@gmail.com Franconia Notch Regional Chamber of Commerce 421 Main Street, PO Box 755 Franconia, NH 03580 603-823-5661 franconianotch.org Executive Administrator: Heidi Tarking info@franconianotch.org Jackson Area Chamber of Commerce 18 Main Street, PO Box 304 Jackson, NH 03846 603-383-9356 jacksonnh.com info@jacksonnh.com Littleton Area Chamber of Commerce 107 Main Street Littleton, NH 03561 603-444-6561 littletonareachamber.com Administrative Assistant: Meggen Wright office@littletonareachamber.com Mount Washington Valley Chamber of Commerce 2617 Main Street, Village Sq., 1st Floor PO Box 2300 North Conway, NH 03860 603-356-5701 mtwashingtonvalley.org Executive Director: Janice Crawford janice@mtwashingtonvalley.org Twin Mountain-Bretton Woods Chamber of Commerce 92 School Sreet PO Box 194 Twin Mountain, NH 03595 800-245-8946 twinmountain.org twinmountainchamber@gmail.com Western White Mountains Chamber of Commerce 126 Main Street North Woodstock, NH 03262 PO Box 1017 Lincoln, NH 03251 603-745-6621

westernwhitemtns.com Executive Director: Kim Pickering info@westernwhitemtns.com

LAKES REGION Lakes Region Chamber 383 South Main Street Laconia, NH 03246 603-524-5531 lakesregionchamber.org President: Karmen Gifford kgifford@lakesregionchamber.org Meredith Area Chamber of Commerce 272 Daniel Webster Highway PO Box 732 Meredith, NH 03253 603-279-6121 meredithareachamber.com Executive Director: Sandra Marshall info@meredithareachamber.com Greater Ossipee Area Chamber of Commerce 2260A NH16 PO Box 121 West Ossipee, NH 03890 603-651-1600 ossipeevalley.org President: Steven Hoyt info@ossipeevalley.org Greater Rochester Chamber of Commerce 18 South Main Street Rochester, NH 03867 603-332-5080 rochesternh.org President: Laura Ring memberservices@rochesternh.org Greater Wakefield Chamber of Commerce PO Box 111 Wakefield, NH 03872 greaterwakefieldchamber.org info@greaterwakefieldchamber.org Wolfeboro Area Chamber of Commerce 32 Central Avenue, PO Box 547 Wolfeboro, NH 03894 603-569-2200 wolfeborochamber.com Executive Director: Mary DeVries mary@wolfeborochamber.com

DARTMOUTHLAKE SUNAPEE Greater Claremont Chamber of Commerce 24 Opera House Square Moody Building Claremont, NH 03743 603-543-1296 greaterclaremontnh.org Executive Director: Elyse Crossman info@greaterclaremontnh.org Kearsarge Area Chamber of Commerce PO Box 301 Warner, NH 03278 896 Main Street Contoocook, NH 03229 kearsargechamber.org President: Dan Watts Lake Sunapee Region Chamber of Commerce 328 Main Street, PO Box 532 New London, NH 03257 603-526-6575 lakesunapeeregionchamber.com Director: Ashlee Rowley admin@lakesunapeeregionchamber. com Upper Valley Business Alliance 2 South Park Street Lebanon, NH 03766 603-448-1203 uppervalleybusinessalliance.com Executive Director: Tracy Hutchins uvba@uppervalleybusinessalliance.com Newport Area Chamber of Commerce 15 Main Street Newport, NH 03773 603-863-1510 newportnhchamber.org Executive Director: Ella Casey chamber@newportnhchamber.org Upper Valley Bi-State Regional Chamber of Commerce PO Box 697 White River Junction, VT 05001 802-295-6200 President: Geoffrey Ross director@uppervalleychamber.com

MONADNOCK REGION Greater Hillsborough Chamber of Commerce 5 West Main Street Hillsborough, NH 03244 603-464-5858 ghcoc.org Executive Director: Virginia “Ginks” Leiby info@ghcocnh.org Jaffrey Chamber of Commerce 7 Main Street, PO Box 2 Jaffrey, NH 03452 603-532-4549 jaffreychamber.com President: Matt McCarthy info@jaffreychamber.com Greater Keene Chamber of Commerce 48 Central Square Keene, NH 03431 603-352-1303 keenechamber.com President/CEO: Phil Suter info@keenechamber.com Greater Peterborough Chamber of Commerce 10 Wilton Road, PO Box 401 Peterborough, NH 03458 603-924-7234 peterboroughchamber.com staff@peterboroughchamber.com Rindge Chamber of Commerce PO Box 911 Rindge, NH 03461 603-899-6813 rindgechamber.org President: Lynda Hunt info@rindgechamber.org

MERRIMACK VALLEY Greater Concord Chamber of Commerce 49 South Main Street, Suite 104 Concord, NH 03301 603-224-2508 concordnhchamber.com President: Timothy Sink, CCE

Greater Derry-Londonderry Chamber of Commerce 29 West Broadway Derry, NH 03038 603-432-8205 gdlchamber.org President: Ashley Haseltine ashley@gdlchamber.org

Greater Salem Chamber of Commerce 81 Main Street Salem, NH 03079 603-893-3177 gschamber.com President: Donna Morris admin@gschamber.com

Hampton Area Chamber of Commerce 47 Winnacunnet Road Hampton, NH 03843 603-926-8718 hamptonchamber.com President: John B. Nyhan john@hamptonchamber.com

Henniker Chamber of Commerce PO Box 885 Henniker, NH 03242 603-428-3228 hennikerchamber.org President: Shelbie Connor president@hennikerchamber.org

Greater Merrimack-Souhegan Valley Chamber 69 Route 101A, Amherst, NH 03031 603-673-4360 gmsvcc.org President & CEO: Wendy Hunt wendy.hunt@gmsvcc.org

The Chamber Collaborative of Greater Portsmouth 500 Market Street Portsmouth, NH 03801 603-610-5517 portsmouthcollaborative.org President: Valerie Rochon valerie@portsmouthcollaborative.org

Greater Hudson Chamber of Commerce 71 Lowell Road Hudson, NH 03051 603-889-4731 hudsonchamber.com Executive Director: Brenda Collins info@hudsonchamber.com Greater Manchester Chamber of Commerce 54 Hanover Street Manchester, NH 03101 603-792-4100 manchester-chamber.org President: Mike Skelton mikes@manchester-chamber.org Greater Nashua Chamber of Commerce 60 Main Street, Suite 200 Nashua, NH 03060 603-881-8333 nashuachamber.com President: Kate Luczko kluczko@nashuachamber.com Greater Raymond Area Chamber of Commerce PO Box 425, 64 Freetown Road Raymond, NH 03077 603-895-2254 raymondareachamberofcommerce.com President: Claire Armstrong info@raymondareachamber.com

TriTown Chamber of Commerce 27 Main Street, Suite 1 PO Box 632 Goffstown, NH 03045 603-486-4852 tritownchambernh.org President: Nancy Connor nancychef61@comcast.net

SEACOAST

The Falls Chamber of Commerce 42 High Street Somersworth, NH 03878 603-749-7175 gscdtfc.wildapricot.org Executive Director: Allison St. Laurent info@thefallschamber.com Source: NHBR Research

Greater Barrington Chamber of Commerce PO Box 363, 748 Calef Highway (Route 125) Barrington, NH 03825 603-664-2200 barringtonchamber.org Executive Administrator: Joann Toomey administrator@barringtonchamber.org Greater Dover Chamber of Commerce & Visitor Center 550 Central Avenue Dover, NH 03820 603-742-2218 dovernh.org President: Margaret M. Joyce info@dovernh.org Exeter Area Chamber of Commerce 120 Water Street, Suite B Exeter, NH 03833 603-772-2411 exeterarea.org President: Jennifer Wheeler info@exeterarea.org

info@concordnhchamber.com

BUSINESS RESOURCES NH 2021 23

ENTREPRENEUR RESOURCES COMPETITIONS AND PROGRAMS TECHOUT TechOut is a startup competition organized by the NH Tech Alliance that identifies talented tech entrepreneurs with innovative ideas and awards them capital investments to advance their business. The fast-paced event features live pitches by finalists and displays of their innovations with networking opportunities among like-minded entrepreneurs and investors. The competition is for startups that have been in business for less than five years, have raised less than $250,000 and have earned less than $250,000 in revenue.

Visit www.nhtechalliance.org/signature-events for more information.

STARTUP SHINDIG/ACCELERATE NH Startups participating in Accelerate NH, a 12-week accelerator program at Alpha Loft, have the opportunity to pitch for potential investments from Millworks Fund II. The pitch-style competition and networking event caps off the program each spring.

By participating in Accelerate NH, startup founders receive one-on-one mentoring from leading entrepreneurs with experience in a related industry as well as introduction to venture capitalists, angel investors, the greater tech community and weekly seminars. Applications are typically accepted in February, with the program starting in March. Only early-stage startups that have raised under $500,000 in outside funding is eligible. Visit www.nhtechalliance.org/ signatureevents/for more information.

SPEED VENTURE SUMMIT Startups can apply to participate in a 90-minute speed pitch session to investors representing angel groups, various funds and VC firms from all over New England.

Participating startups represent bio tech, ed tech, diagnostics therapeutics, and software and consumer products. The event also includes a featured speaker and networking reception with more than 140 attendees.

Applications are available at nhtechalliance. org/. Investors interested in participating can email info@nhta.org for more information.

TORY C. MARANDOS ENTREPRENEURSHIP CHALLENGE Entrepreneurs with exemplary business ideas submit their business plan to be considered a finalist in the pitch competition that determines the winner of a $5,000 grand 24 BUSINESS RESOURCES NH 2021

The Covid-19 pandemic has disrupted the scheduling of startup competitions. Check websites for the latest information.

prize from the Tory C. Marandos Foundation.

Entrepreneurs with startups less than three years in business or who have not yet started a business but have a well-thought-out idea are eligible to submit a two-page concept paper in PDF format to marandos@snhu.edu.

More information can be found at www. alumni.snhu.edu/community-events/marandos-entrepreneurial-challenge.

SOCIAL VENTURE INNOVATION CHALLENGE Founded by the University of New Hampshire and Nobel Peace Prize winner Muhammad Yunus, the SVIC was designed to be different from other traditional business plan competitions. Rather than full business plans, the Challenge is interested in jumpstarting innovative thinking among students and community members who design novel, sustainable, business-orientated solutions to some of society’s most pressing social and environmental challenges. Winners receive awards that help bring needed resources to advance these promising models. The November event attracts more than 700 people to hear the keynote speaker and finalists’ pitch competition. For more information, visit www. unh.edu/social-innovation/svic.

THE PITCHFORK CHALLENGE The Hannah Grimes Center for Entrepreneurship annually runs a pitch competition with the purpose of boosting startups in the Monadnock region. Required informational sessions are held before the July application deadline, when applicants submit their rural startup business or business ideas to be reviewed by a panel of judges. There will be two tracks entrepreneurs can apply to, one for a rural startup business and one for a business idea. Ultimately, one business winner will be chosen to receive a prize of at least $10,000 in cash for the rural startup business track and one prize of $1,000 for the idea track that will advance a business idea forward. The final event is part of the Radically Rural Summit. Eligible applicants must have businesses with no more than $250,000 in revenue or funding, less than three years in operations and located in Cheshire, Sullivan and Hillsborough counties For more information or assistance developing required materials, contact www.hannahgrimes.com/pitchforkchallenge or programs@hannahgrimes. com.

ANGEL INVESTORS AND VENTURE CAPITALIST FIRMS 10X VENTURES www.10xvp.com 10X Ventures invests predominantly in mobile, internet, wireless, security, med tech and green tech. A typical investment ranges from $50,000 to $500,000, but 10X is capable of larger investments.10X invests in companies ranging from the idea stage through $5-10 million in revenue, for profitable companies.

BOREALIS VENTURES www.borealisventures.com Borealis Ventures looks to work with entrepreneurs who aim to create new markets or redefine existing ones, especially in areas where they can leverage their experience and relationships. Borealis seeks an initial institutional round of financing, including seed funding, and will invest anywhere from $100,000 to $2.5 million initially, with the potential for more over time.

ECOAST ANGELS www.ecoastangels.com eCoast Angel’s focuses on early-stage companies involved with advanced technology, e-commerce, healthcare, and industrial products and services, principally located in the New Hampshire coastal region. The group is most interested in companies requiring $250,000 to $2 million at pre-money valuations of less than $5 million, who have a credible multi-option exit strategy and are led by an experienced core management team.

GREEN D VENTURES www.avgfunds.com/green-d-ventures A private, for-profit fund not affiliated with Dartmouth College, Green D Ventures offers Dartmouth alumni a smart, simple way to back the ventures of fellow alums. Green D typically invests $100,000 to $500,000 per deal, with the opportunity for up to $2 million when several of its sibling Alumni Ventures Group funds participate. Key investment considerations: a Dartmouth alumni connection (on the executive team, board or investing group) and a strong co-investor in place. Green D does not lead rounds, set valuations or take board seats. Green D aims to be a transparent, low-friction, value-add partner to its portfolio companies.

HARBOR LIGHT CAPITAL PARTNERS hlcp.com Harbor Light Capital Partners focuses on investments in the $1 million to $5 million range. They target the “funding gap” for early- and growth-stage companies. Unlike institutional investment funds, they are not limited to traditional holding periods of 3 to 5 years. Harbor Light’s growth stage criteria: $5 million to $20 million in revenues; strong historical/projected revenue growth; companies with passionate, loyal customers; exceptional management teams with proven entrepreneurial leadership and vision.

VESTED FOR GROWTH www.vestedforgrowth.com Vested for Growth, a program of the New Hampshire Community Loan Fund, provides risk-tolerant capital up to $1 million, business education and peer-learning opportunities to help owners of established small businesses increase profits and create higher-quality jobs. For investment needs greater than $1 million, VFG may be able to draw up to $2 million from other lending partners. The only business financing program of its kind, VFG creates sub-debt and royalty financing packages when banks and equity sources can’t provide enough capital to meet their needs. Training or technical support may be provided by some combination of: a business performance coach, consultant, an advisory board or a business peer group.

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WASABI VENTURES www.wasabiventures.com Wasabi Ventures is a venture capital, incubator and consulting firm that specializes in building and advising early stage technology companies. In the last 10 years, Wasabi Ventures has built, financed and advised over 200 startups including some wildly successful ventures like Right Now Technologies, PBworks, Ustream and Etherpad.

Source: NHBR Research

BUSINESS RESOURCES NH 2021 25

HARBOR LIGHT CAPITAL PARTNERS hlcp.com Harbor Light Capital Partners focuses on investments in the $1 million to $5 million range. They target the “funding gap” for early- and growth-stage companies. Unlike institutional investment funds, they are not limited to traditional holding periods of 3 to 5 years. Harbor Light’s growth stage criteria: $5 million to $20 million in revenues; strong historical/projected revenue growth; companies with passionate, loyal customers; exceptional management teams with proven entrepreneurial leadership and vision.

FRANKLIN PIERCE UNIVERSITY Learn how FPU works for you!

As your business evolves to meet the changing needs of the new economy, a strategic partnership with Franklin Pierce can support your goals and help transform your workforce.

REVENUE GROWTH increase visibility, market exposure and branding opportunities through sponsorship and collaboration.

TALENT ACQUISITION internships and direct hire programs.

CUSTOMIZED LEARNING SOLUTIONS upskill your workforce with tailored learning programs.

RETENTION & ENGAGEMENT identifying the needs of your staff and the evolving market.

VESTED FOR GROWTH www.vestedforgrowth.com Vested for Growth, a program of the New Hampshire Community Loan Fund, provides risk-tolerant capital up to $1 million, business education and peer-learning opportunities to help owners of established small businesses increase profits and create higher-quality jobs. For investment needs greater than $1 million, VFG may be able to draw up to $2 million from other lending partners. The only business financing program of its kind, VFG creates sub-debt and royalty financing packages when banks and equity sources can’t provide enough capital to meet their needs. Training or technical support may be provided by some combination of: a business performance coach, consultant, an advisory board or a business peer group.

To learn more contact Heather LaDue, Executive Director of Professional Programs & Partnerships, Franklin Pierce University at ladueh@franklinpierce.edu or (603) 702-3976.

franklinpierce.edu

WASABI VENTURES www.wasabiventures.com Wasabi Ventures is a venture capital, incubator and consulting firm that specializes in building and advising early stage technology companies. In the last 10 years, Wasabi Ventures has built, financed and advised over 200 startups including some wildly successful ventures like Right Now Technologies, PBworks, Ustream and Etherpad.

Source: NHBR Research

BUSINESS RESOURCES NH 2021 25

Entrepreneurship as a vehicle for social good

BY JASON SYVERSEN

Since selling Siege Technologies and setting up a foundation, Jason Syversen and his wife have learned there are several organizations that assist entrepreneurs and business leaders in maximizing their social impact.

Jason Syversen is the founding member of multiple technology companies and managing partner at 10x Venture Partners. He can be contacted at jason. syversen@gmail.com.

26 BUSINESS RESOURCES NH 2021

There are many avenues for business leaders to give back

I

grew up in rural Maine and didn’t grasp how poor I was until I was older.

I knew food stamps, heating assistance and the Kiwanis Club bringing used Tonka trucks in a Ziploc bag for a Christmas gift were signs we weren’t well off. But it wasn’t until I got a job at BAE SYSTEMS and moved to New Hampshire that I fully realized rotating your socks with holes in them wasn’t normal — apparently most people just throw them out when the first hole appeared and driving something other than a rusted Subaru/Chevy/Ford wasn’t a sign you were wealthy but just middle class.

After almost a decade at BAE, I had the privilege of working at DARPA (Defense Advanced Research Projects Agency) and launched my firm, Siege Technologies, in the mill buildings in Manchester. We built a number of innovative cybersecurity technologies, spun some tech out to a venture-backed firm, and were debating if we should keep growing and doing spinouts, launch products directly or sell.

Running the company raised lots of interesting questions and taught me a lot about myself, business and people — and raised a key question.

What is the purpose of business and entrepreneurship? There are many answers to that question, ranging from “creating value for the shareholder” to “serving our customers” to “taking care of my family and our employees.”

For my wife and I, the answer to that question was that everything we do should be focused around how to love our neighbor. When asked who your neighbor is, it includes the people physically next to you, strangers and even enemies.

We had decided when starting Siege that, after selling the company one day,

we would donate whatever proceeds we received to charity after taking enough to cover our living expenses (and a few fun things).

In 2016 we decided that selling was the best way to capitalize on the intellectual property and revenue we created, and so we donated the majority of the sale funds to charity. (A video of our story is available online at ncfgiving.com/stories/how-thesyversens-give-more-with-a-generosity-lifehack.)

Since selling the company and setting up a foundation, we’ve had the privilege of providing meaningful funding to a number of compelling nonprofits.

I don’t say privilege because it’s politically correct, but because it is a genuine joy to find people and groups dedicated to making a difference in the world and have the opportunity to partner with them in that process. Helping the homeless in Manchester, funding efforts to fight human trafficking across the country, and creating jobs and improving economies in developing countries are each examples of local, national and international ways you can utilize available resources to make the difference in the lives of hundreds or even thousands of people.

When discussing philanthropy and business, I often share how people are presented a false dichotomy on society. If you care about people, you join the Peace Corps, and if you care about money, you join “corporate America.” Politically, we see this same discussion presented as a false narrative of “every man for himself” free-market capitalism or an increasingly expansive government set up to provide services.

But there is a middle ground — you can care about people AND love entrepreneur-

ship and the free market.

People can create innovative technologies, services and products and sell them in a dynamic free market, and then use the resulting capital that accumulates from their hard work to provide for themselves, their families and their employees but ALSO give aggressively to charitably causes.

Some people deemed “social entrepreneurs” try to merge this while running their company, maintaining a “double bottom line” that considers positive impact and financial return. Others, like myself, focus on building a strong business and giving personally during and after our time in the business.

There are many in New Hampshire that have demonstrated these approaches, from the founder of Turbocam in Barrington, who is liberating people in modern day slavery in Nepal, to the founders of Dyn, who are involved with the New Hampshire Food Bank and funding numerous local charities.

In fact, 79% of entrepreneurs say that charitable giving is a critical part of who they are, and 47% consider themselves philanthropists.

Not many entrepreneurs are aware of the wealth of resources and organizations available to the 79% of us who care deeply about charitable giving.

The National Christian Foundation has over $2 billion in assets and helped me set up both a donor advised fund (DAF) as well as a foundation that enabled me to manage our assets and be involved in angel/venture capital investing to continue to grow the money we have available to give away, hire staff if needed and to fund unique projects without the overhead of a private foundation.

Here in New Hampshire, the New Hampshire Charitable Foundation has tremendous insights into community needs and significant donor advised fund management experience.

Founders Pledge is a nonprofit dedicated

to serving business founders who pledge to donate a certain amount to charity. In return, they provide free research staff to assist in locating high-impact charities, networking with other like-minded entrepreneurs and creating a no-cost donor advised fund.

Pledge 1% is similar but focused around encouraging donating 1% of your current time or money and connecting with others.

Once you have decided to give, there are tons of books and organizations available to assist in determining how to maximize impact. There is an entire movement, called “Effective Altruism,” dedicated to researching and sharing results in how to maximize the use of your time and capital.

Finally, a constant debate that we’ve had in our house is how much to talk about giving and philanthropy. Should it be kept a closely guarded secret or shouted from the rooftops? Or something in between? What details do you share and when?

As a hardy New Englanders, we pride ourselves on independence, minding our own business and privacy. Equally as important is to cultivate humility and avoid giving to just build your personal brand or reputation. The acclaim from publicizing giving can be an obstacle in those regards.

But we’ve learned if you hide what you are doing, people assume it’s not happening and you’ve missed an opportunity to share the joy and the positive impact (and some of the strategies and logistical challenges to overcome) that is possible in giving well.

It all comes down to analyzing your motivation to share: Is it to help/encourage the person you’re speaking with, or is it for your own ego or personal gain? This is a question that only you can answer, but hopefully the examples in this article are convincing to consider making philanthropy a bigger part of your entrepreneurial journey and join a community of people who are using their time, talent and capital to make a difference.

REFERENCES FOR SOCIAL IMPACT ENTRENRENEURS:

A VIDEO OF THE SYVERSENS’ STORY:

ncfgiving.com/stories/how-the-syversens-give-more-with-a-generositylife-hack

NATIONAL CHRISTIAN FOUNDATION:

ncfgiving.com

NEW HAMPSHIRE CHARITABLE FOUNDATION:

nhcf.org

FOUNDERS PLEDGE:

founderspledge.com

PLEDGE 1%:

pledge1percent.org

EFFECTIVE ALTRUISM:

effectivealtruism.org

80,000 HOURS:

80000hours.org

BUSINESS RESOURCES NH 2021 27

Embracing flexibility in the era of remote work

BY LIISA RAJALA

Particularly for working parents with remote learners, the Covid-19 pandemic thrust the struggle of worklife balance into the spotlight. To retain talent and cultivate employee loyalty, managers and HR leaders are taking an understanding approach and even using autonomy as a benefit for all workers.

Liisa Rajala is associate editor of NH Business Review. She reports on a variety of topics including high-tech trends and social issues as it relates to New Hampshire’s workforce.

28 BUSINESS RESOURCES NH 2021

Managers place emphasis on tasks completed over time input

I

t depends on the nature of the job, but in positions that lend the ability to do so, workers are embracing additional flexibility in how they arrange their work schedule around their personal and family’s well-being.

The traditional hours of 9 to 5, or some variation of it, have been tested during the Covid-19 pandemic, particularly by working parents who have also had to manage their children’s remote learning schedules, which often overlap with their own.

At the onset of the pandemic, Concordbased Northeast Delta Dental sent 75% of its workforce home to work remotely. Most of them are equipped with headsets to handle customer service.

“We have had an awful lot of people who have kids who are trying to negotiate the whole remote school, remote work — family has a small apartment, family has one workspace that has to be shared,” says Vice President of Human Resources Connie RoyCzyzowski, laying out the challenges faced.

Recognizing the extent of the situation, Delta Dental has taken an understanding approach.

“We have said, ‘We know in some cases,

on some days, your productivity is not going to be there — do your best,’” says Roy-Czyzowski. The theme messaged to struggling employees is, “‘We’re hanging in there for you; do your best for us.’”

“When you tell people that, instead of leaning over their shoulder, they’re going to be loyal to you, and that relationship will be better off all the way around and forever,” explains Roy-Czyzowski. “People want people to trust them, and if you don’t trust them, you're telling people, ‘I don't believe you and I'm going to keep an eye on you,’ and that’s an absolutely horrible way to work.”

It doesn’t mean that workers are let off the hook for not completing work. There are many situations where workers are part of a team, where someone upstream or downstream is dependent on another worker.

However, for other work tasks, employees can work more hours one day than another because of a “special commitment,” says Roy-Czyzowski. Delta Dental defines its pay week as starting on Saturday and ending on Friday.

“We have makeup time. Most people want to get up in the morning, get ready for work,

jump on their computer and have a defined amount of time they’re going to work — that works for most people. Around that core, there are daily, weekly, monthly changes, and people make up that time.”

HR professionals across the country are extending this degree of autonomy to all employees, even those who may be single, living alone.

No professional is sitting at their desk for eight hours straight, nor should they, for physical and mental health reasons.

But working remotely doesn’t provide the spontaneous opportunities to chat with a co-worker or visit the water cooler.

Instead, workers may take a walk or jog outside, or even complete minor household tasks during the day and make up the work in the evening, says Ritchie Coladarci, director of human resources for Merchants Fleet.

“I think there is a realization people are going through a lot, so unless somebody is able to give their full self, they’re not going to be able to do well in their job, and a lot of that has to do with wellness,” says Coladarci.

Not all managers are used to managing workers out of sight. (Ironically, counter-in-

tuitive to assumptions about tech-savviness, older managers and workers are more comfortable working remotely than younger managers and workers.)

“I’m working with managers because they’re used to managing a certain way and sometimes it’s that conversation, which is, ‘we need to focus on did the person get what they needed to get done for you?’” says Coladarci. “It’s not about somebody being at a desk and you see them working. Somebody needs to pick up their child or put the laundry in, or do this or do that, or bring somebody to the doctor.”

This conversation is taking place in HR circles across the country.

While the mindset of focusing on hours employees input at a desk has diminished over the past 15 to 25 years, it can take some experimentation to determine a new way of evaluating employee performance, says Roy-Czyzowski.

But Delta Dental has reached a successful formula.

“When you have goals and you measure people against their goals, and people get the job done based on the measurements to those goals — assuming the goals are

robust enough and correct for your business — that's how you measure people,” she explains. “It's not time in the seat. How do you know somebody's zoned out? Just because they’re in the seat doesn't mean they're productive.”

Coladarci thinks HR is “moving in a direction that is looking at things a little more compassionately.”

“During a time like this, the companies that are able to engage and increase morale are doing those things,” he says.

Sure enough, workers are hesitant to jump ship for positions of seemingly equal or greater value, New Hampshire staffing firms are finding. Some speculate it could be a reaction to the pandemic and its unwieldy negative impact on particular businesses, causing workers to stay where they feel their job is secure. (One recruiter noted he was forced to switch jobs during the pandemic when the payroll company he worked for made cuts after its hospitality clients lost business as a result of the governmentimposed shutdown and restrictions.)

However, there may be more behind candidates’ decision-making.

“I am seeing companies where the people

BUSINESS RESOURCES NH 2021 29

not only are staying put, but they’re being well taken care of, to make sure they stay put,” says John Roller, owner of Express Employment in Manchester. He recruits engineering and executive positions in manufacturing. Some flexibility with remote is part of the wish list of benefits some workers request, though the nature of the positions do not lend themselves well to remote work, he says.

Generally, higher pay, additional paid sick leave and additional flexibility where it can be allowed are being extended to employees.

“I think there are a lot of defensive precautions by companies,” says Roller.

“They’re treating their people really well, paying them really well, and it’s working so they don’t leave. This is something I’ve never seen before to this degree, and this goes back to the mid-‘80s.”

“Employers are realizing they don’t want to lose people and they’re somewhat protective of the great talent they have,” concurs Roy-Czyzowski. “More and more businesses realize there are a lot of great examples of great companies to work for because there are contests, best places to work.”

While startups may have glitzy items like beer carts or climbing walls, what employees actually want is to work and feel they have a purpose, as well as benefits like flexibility and autonomy.

30 BUSINESS RESOURCES NH 2021

In light of the pandemic, Delta Dental also gave employees two weeks of additional paid emergency leave, “so people wouldn’t have that dilemma of, ‘do I come in sick?’” for the people who were coming in the office, says Roy-Czyzowski, though the company had to offer the policy to both in-office and remote employees.

During the six weeks that dental offices were closed at the onset of the pandemic, approximately 40 of Delta Dental’s staff of 200 were furloughed for six weeks. They had the option of using those two weeks of special emergency leave to get paid, and were awarded three sick days when they returned to work, in case it was needed.

These benefits, “in stressful times, during a pandemic, certainly help” with morale and retention, says Roy-Czyzowski. “I've reached out to employees a few times to share resources for learning at home for their kids,” as well as a variety of other useful information that’s sent through the workforce communication channels.

She’s even hired a facilitator to group together a dozen employees to hash out ideas for parents for about an hour every couple of weeks.

With 200 employees, the process allows for greater communication and sharing of best practices amongst workers who may not normally cross paths.

“People can have honest discussions of what has worked for them,” says RoyCzyzowski. “People say, ‘Thank you so much for making this available. I was tearing my hair out, and now I can ask people at work about what I may not know.’”

Coladarci notes that the pandemic has created new situations where HR needs to be mindful.

For instance, companies cannot treat differently or discriminate against employees who have kids, and benefits thought first to be offered to some workers must be made available to all.

“I remember when we were trying to figure who comes in and who doesn’t come into the office. I wonder if there are more companies that will be (asking), ‘What's your preference?’ To me it comes down to that,” says Coladarci. “There’s some people who thrive having people around, and there are some people who would prefer to work from home. Wouldn’t you want somebody to be in the most comfortable environment?

And putting aside, there are some people who have medical conditions.”

Coladarci notes, prior to the pandemic, there were individuals who worked for global companies and with teams that were entirely remote.

“It wasn’t that much of a transition, and they had already found their rhythm and a manager knowing when to connect with employees, and how to engage online and still have those relationships,” he points out.

“They were better at using some of the technologies (later adopted by most companies during the pandemic) whether that was Google Chat or Zoom.”

Embracing these technological tools has enabled employers, managers and workers to experiment with a new style of work and consider what the future of work might be as the “new normal” settles in.

"This pandemic has taxed a lot of us and challenged us, but it's also given us opportunities to push ourselves and play outside more, be outdoors more, spend more time learning and reading,” reflects Roy-Czyzowski. “I started getting tired of Zoom at first — I love Zoom now, now that I know how to use it well. Although we can't stand around the coffee pot and chat, you can break out into groups and I think it’s great.”

EMPLOYMENT SERVICES Accountemps 1155 Elm Street, 7th Floor Manchester, NH 03101 603-391-3060 / 603-641-5005 accountemps.com manchester@roberthalf.com Barry Roy Temporary Staffing of Accounting and Financial Professionals Adecco 11 Trafalgar Square, Suite 104 Nashua, NH 03063 603-598-0117 / 603-598-0116 adeccousa.com molly.mcavoy@adeccona.com Molly McAvoy General Staffing, Clerical, Light Industrial, Professional, Finance, Temp-to-Perm & Direct Hire Alexander Technology Group 5 Bedford Farms Drive, Suite 304 Bedford, NH 03110 273 Corporate Drive, #160 Portsmouth, NH 03801 603-637-1466 / 866-313-4798 bankwstaffing.com psilvio@alexandertg.com Paul Silvio Temporary, Temp-to-Hire, Direct Hire for IT Professionals Balance Staffing 14 Stiles Road, Suite C201 Salem, NH 03079 603-870-8080 balancestaffing.com Temporary, Temp-Hire and Permanent Staffing, Administrative, Customer Service, Sales, Manufacturing, Warehouse, Light Industrial, Payroll Services, Accounting and Engineering Bank W Staffing 5 Bedford Farms Drive, Suite 103 Bedford, NH 03110 603-792-2345 / 866-313-4798 bankstaffing.com jkroll@bankwstaffing.com Jason Kroll Holding and management company that focuses on building and growing the region’s most successful staffing companies Barclay Personnel Systems 85 Stiles Road, Suite 104 Salem, NH 03079 603-894-0007 x216 barclaypersonnel.com christina@barclaypersonnel.com Christina Dubois, Marilyn Jackson Direct Hire, Temporary, Temp-Hire and

Contract Opportunities for Administrative, Inside Sales and Sales Support BONNEY Staffing Center 503 Central Avenue Dover, NH 03820 603-430-2121 / 603-430-9213 bonneystaffing.com doveroffice@bonneystaffing.com Alexis Hall Temp, Temp-to-Hire and Direct Placement Services in Office Support & Administration, HR, Customer Service/Sales, Light Industrial Positions, Legal & Medical Central N.H. Employment Services, Inc. 281 South Main Street Laconia, NH 03246 603-528-2828 cnhesinc.com laconia@cnhesinc.com Derek St. Cyr Permanent and Temporary Placements, Office, Administrative, Finance, Professional & Light Industrial, Technical & Engineering Additional NH Location: Concord (225-1115) CoWorx Staffing Services 130 Central Avenue, Suite 3 Dover, NH 03820 603-834-6002 / 603-834-6006 coworxstaffing.com jennifer.nielsen@coworxstaffing.com Jennifer Nielsen Full-service staffing, recruiting for industrial, administrative and sales Additional NH Locations: Charlestown (826-4005), Manchester (644-0085), Newport (865-5113) The Davis Companies 775 Canal Street Manchester, NH 03101 603-891-0111 / 603-891-9666 daviscos.com info@daviscos.com Rick Hyotte Accounting, Finance, IT, Engineering, Advanced Manufacturing and Software Staffing Durkee Personnel 86 Lafayette Road, PO Box 54 North Hampton, NH 03862 603-964-7183 / 603-964-7185 durkeepersonnel.com info@durkeepersonnel.com Kerry Sherman Temp & Perm Placement—One-onOne Computer Training

Express Employment Professionals 8025 So. Willow Street, Suite 210 Manchester, NH 03103 603-606-7177 / 603-606-7493 expresspros.com/manchesternh manchesternh@expresspros.com John Roller Professional, Commercial, Technical & Administrative Staffing in central and southern NH. Professional recruiting nationally.

Additional NH Location: Hampton (603-929-1000)

Additional NH Location: Manchester (206-8402)

Global Technical Talent 233 Vaughan Street, Suite 102 Portsmouth, NH 03801 603-433-9911 / 800-775-3135 gttit.com gtt-admin@gtt-it.com Vishnu Doraiswamy Recruiting & Pre-Qualifying of Senior Level IT Professionals for National Clients / Immediate & Short-Term IT Contract and Full-Time Staffing Requirements

KBW Financial Staffing & Recruiting 5 Bedford Farms Drive, Suite 304 Bedford, NH 03110 603-570-4200 / 866-313-4798 kbwfinancial.com sdowling@kbwfinancial.com Sean Dowling Temporary, Temp-to-Hire, Direct Hire for Finance & Accounting Professionals Additional NH Location: Portsmouth (792-2345)

Goodwin Recruiting 135 Hooksett Road Manchester, NH 03104 603-223-0303 goodwinrecruiting.com info@goodwinrecruiting.com Eric Goodwin Hospitality Management Recruitment, Mystery Shopping, Guest Satisfaction Surveys, Staff Feedback Programs, Exit Interviews, Real Estate, Consulting, Food Safety Audits and Diversity Recruitment Great Bay Staffing 133 Washington Street #902 Dover, NH 03820 603-834-9492 greatbaystaffing.com info@greatbaystaffing.com Brian Hughes Full-Service Recruiting Firm dedicated to placing Information Technology and Healthcare professionals throughout the country.

HW Staffing Solutions 410 Amherst Street, Suite 380 Nashua, NH 03063 603-966-2725 / 603-943-5673 hwstaffing.com All levels of Administrative and Office Support as well as Light Industrial, including Skilled Manufacturing, Hospitality, Food Processing, Call Center, Healthcare, Accounting and Finance

Individual Employment Services (I.E.S.) 1 New Hampshire Avenue, Suite 125 Portsmouth, NH 03801 603-570-4850 / 603-766-1901 individualemploymentservices.com Anita Labell Executive Search & Recruiting, Outplacement, Career Counseling/ Coaching, Resume Writing & Career Assessment Testing

Kelly Services 6 Bedford Farms Drive Bedford, NH 03110 603-625-6457 / 603-668-7403 kellyservices.com 4065@kellyservices.com Temporary Staffing, Temporary to Full-Time Staffing, Direct Placement, Project Services, Recruitment Process Outsourcing, Business Process Outsourcing, Contingent Workforce Outsourcing and Managed Service Provider Leddy Group 116 So. River Road, Building D Bedford, NH 03110 603-666-4051 / 603-644-8680 leddygroup.com bedford@leddygroup.com Patty McGrail Staffing for Light Industrial, Administrative & Accounting. Also provides Human Resource Consulting.

Additional NH Locations: Dover (7494810), Lebanon (727-0102), Concord (225-7300), Keene (358-1000), Portsmouth (766-4909) Manpower 80 Canal Street Manchester, NH 03101 603-625-6994 / 866-552-5309 manpower.com barbara.coito@manpower.com BUSINESS RESOURCES NH 2021 31

EMPLOYMENT SERVICES manchester.nh@manpower.com Temporary, Temp-to-Perm and Permanent Placement, Employment/ Staffing Specialists Additional NH Location: Portsmouth (431-4944) Masiello Employment Services Inc. 294 West Street Keene, NH 03431 603-358-1000 / 603-352-0435 masemp.com info@masemp.com Julie Pearson Temporary, Temp-to-Hire and Direct Hire in Office Support, Accounting, HR, Light Industrial and Technical, Manufacturing and Engineering McIntosh Staffing Resources 65 Belknap Street Dover, NH 03820 603-742-8325 / 603-743-3323 mcintoshstaffing.com careers@mcintoshstaffing.com Tracey Madden Office Administration, Mid-Level Management, Call Center Relations, Accounting/Finance, Clerical, Manufacturing Management, Human Resources, Sales/Marketing, Light Industrial, Events/Hospitality and Outdoor Services Micro Tech Staffing 1A Commons Drive, Suite 3 Londonderry, NH 03053 603-421-0600 / 603-437-3992 mtsg.com trina.hall@mtsg.com Trina Hall Commercial Staffing including Temp Positions with focus on IT/Software Developers, Engineering and Manufacturing The Nagler Group 5 Bedford Farms Drive, Suite 304 Bedford, NH 03110 603-637-1492 / 866-313-4798 naglergroup.com mmann@naglergroup.com Maura Mann Temporary, Temp-to-Hire, Direct Hire for Administrative, Human Resources and Legal Additional NH Location: Portsmouth (570-4600) New Age Software Services Corporation 20 Mary E. Clark Drive, Unit 9 Hampstead, NH 03841 603-329-9327

32 BUSINESS RESOURCES NH 2021

newagesoft.com info@newagesoft.com Contract and Permanent Employment Opportunities in the Information Technology Field New Dimensions Personnel Services Inc. 113 Cottage Street Littleton, NH 03574 603-444-1100 / 603-444-0872 ndpsworks.com nancy@ndpsworks.com Nancy Dickowski Temporary, Permanent and Direct Hire Placement in all areas of Office Administration OfficeTeam, A Robert Half Company 1155 Elm Street, 7th Floor Manchester, NH 03101 603-212-1700 officeteam.com manchester@roberthalf.com Barry Roy Temporary Placement of Highly Skilled Office & Administrative Support Professionals People Ready Skilled Trades 783 Route 3A, Suite A #6 Bow, NH 03304 603-223-9721 / 603-223-6727 skilled.peopleready.com Coryn Brosnan Dependable Trades People: Licensed Electricians, Plumbers, Carpenters, Welders, Construction Laborers, Masons, Warehouse, Production Line, Manufacturing, General Laborers Pro-Temp Staffing LLC 316 So. Main Street, PO Box 567 Concord, NH 03302 603-228-6535 / 603-229-1680 protempsnh.com staffing@protempsnh.com Nancy Newell Accounting, Assembly, Clerical, Industrial Work, Information Technology, Office Support, Retail, Secretarial, Warehouse, Temp-toHire, Direct Hire, Payroll Services, Trades RGT Associates Inc. 2 Greenleaf Woods Drive, Suite 101 PO Box 1032 Portsmouth, NH 03802 603-431-9500 / 603-431-6984 rgtassociatesinc.com inquiries@rgtassociatesinc.com Bob Thiboutot

Confidential, Professional Recruiting and Placement for Manufacturing Sales Accounting Management throughout New England since 1983 Randstad Work Solutions 410 South River Road, Unit 11 Bedford, NH 03110 603-623-1181 / 603-622-3793 randstadusa.com francis.rowley@randstadusa.com Francis Rowley Permanent and Temporary Placement for Office and Light Industrial Accounting and Finance, Legal, Engineering, Healthcare, Industrial, Call Center, Life Sciences, Marketing, Technology, Office/Admin.

Additional NH Locations: Jaffrey (5934035), Somersworth (841-2683) Robert Half Technology 1155 Elm Street, 7th Floor Manchester, NH 03101 603-647-4200 roberthalftechnology.com manchester@roberthalf.com Barry Roy Temporary and Permanent Placement of Accounting & Finance, Information Technology and Administrative Professionals Sales Recruiters Inc. 85 Stiles Road, Suite 104 Salem, NH 03079 603-770-7175 salesrecruiters.com robyn@salesrecruiters.com Robyn Sweeney Permanent, Direct Hire — Sales Recruiting and Sales Staffing Consulting for Industrial, Business Products, Consumer, IT, Manufacturing, Print/Graphics, Technology, Security, Insurance Sales Search Partners 5 Bedford Farms Drive, Suite 102 Bedford, NH 03110 603-637-4499 / 866-313-4798 salessearchpartners.com dvigliotti@salessearchpartners.com David Vigliotti Direct Hire for Sales Professionals Additional NH Location: Portsmouth (570-3238) Sapphire Consulting 7 Mountain West Drive, Unit 9 Wolfeboro, NH 03894 603-889-1099 consultsapphire.com jim@consultsapphire.com

Jim Kimberly Organizational Development Consulting, Leadership Development and Executive Coaching September Partners Inc. PO Box 1351 Dover, NH 03821 603-732-4201 / 603-732-4205 septemberpartners.com info@SeptemberPartners.com Linda Hamilton Sales, Sales Management, Business Development, Marketing, General Management and Engineering Placements Staff Hunters One New Hampshire Avenue, Suite 105 Portsmouth, NH 03801 603-766-4909 / 603-766-4907 staffhunters.net amber@staffhunters.net Amber Payne Accounting, Finance, Bookkeeping, Administrative Professionals & Engineering, HR, Temporary & Permanent Staffing Additional NH Location: Bedford (232-8383) Surge Resources Inc. 300 Hanover Street Manchester, NH 03104 603-623-0007 / 603-624-7007 surgeresources.com sales@surgehrs.com James Petruccelli Payroll and Tax Reporting, Employee Benefits, HR/Admin, Legal Compliance, Workers’ Comp Insurance, Workplace Safety TASC Technical Services 73 Newton Road, PO Box 1315 Plaistow, NH 03865 603-382-1114 / 603-382-2377 tasctech.com mark@tasctech.com Mark McDonough Staffing, Consulting and Turn-Key Project Services in the areas of Engineering, Information Systems, Business and Professional as well as Manufacturing for both Commercial and Defense Client Firms The TPI Staffing Group 53 Marlboro Street Keene, NH 03431 603-352-4155 tpistaffing.net Short-Term Temporary, Long-Term Temporary, Temp-to-Hire/Temp-to-

Perm and Direct-Hire Placements in All Fields: Clerical, Entry Level, Skilled Trades & Healthcare, Manufacturing, Hospitality Additional NH Locations: Claremont (5434155), Lebanon (727-9765) TechNeeds 18 Pelham Road Salem, NH 03079 603-898-3000 / 603-893-7000 techneeds.com jobs@techneeds.com Mike Leccese Manufacturing, Engineering, IT Technology, Help Desk, Light Industrial, Materials/Logistics, Professional Admin, Marketing, Accounting, Temporary, Tempto-Hire, On-Site Management, Payroll Additional NH Locations: Lebanon (4489900), Portsmouth (898-3000) Technology Search Partners 155 Fleet Street Portsmouth, NH 03801 603-766-4999 / 603-766-0401 technologysearchpartners.com info@yourtspinc.com Chad Merwin cmerwin@yourtspinc.com Eric Bakke Technology Job Placement, with a Focus on Permanent Roles WESTAFF 2 Greenleaf Woods Drive, Suite 101 Portsmouth, NH 03801 603-427-0465 / 603-431-6984 westaffnhseacoast.com jobs@westaffnhseacoast.com Ginette Thiboutot Administrative, Customer Service, Light Industrial, Clerical, Engineering, Technical Wicked Staffing Solutions, LLC. 165 South River Road, Suite C Bedford, NH 03110 603-324-0352 / 603-294-1828 wickedstaffingsolutions.com vgiuffre@wssjobs.com Vicki Giuffre Provides Temporary, Contract-toHire and Permanent Placement for Administrative Staff, Customer Service/ Call Center, Engineering, Human Resource Professionals, Light Industrial, Manufacturing Management, Office Management, Production, Purchasing/ Buyers and more Additional NH Location: Dover (294-4269) Source: NHBR Survey

Volunteer HR service available to those who need it most In November 2020, Richie Coladarci, HR strategist at Merchants Fleet, launched A Friend in HR, an online, advice resource.

W

hat started as a soft launch with the help of a half dozen volunteer HR professionals — many from New Hampshire — has expanded to approximately 30 HR leaders across the country, and growing.

“It’s the power of how quickly an idea has spread,” said Coladarci. “There are people wanting to give back and help,” including providing administrative and technical support to automate requests in the near future, as word spreads and demand increases.

The manual process has been extensive.

“We look at the diversity of the consultants we have — everything from race, gender, industry experience — there are a lot of areas of HR — performance management, conflict, job search, union contracts — so we ask our consultants to let us know which ones they’re most versed in,” said Coladarci.

Consultants average 20 years of experience. And having consultants in a variety of states is important so advice complies with state laws.

Coladarci said the idea came to him after he was approached by several friends and acquaintances seeking advice when their job was impacted by the Covid-19 pandemic.

Requests from individuals who have utilized A Friend in HR’s services range from mock interviews and resume building to employee rights in light of the CARES Act and recent appropriations signed into law Dec. 27, 2020. Afterward, individuals are asked to complete a survey that asks for demographics data, “so we know we’re fulfilling our mission.”

“Our focus has been trying to reach an audience of people who don’t have as many resources or someone to turn to,” said Coladarci, who has shared the volunteer organization’s mission through LinkedIn and flyers at grocery stores.

“Our mission is to level the playing field.”

Translating HR-speak has always been a need, but federal legislation has added a new layer of complexity.

“There was a lot of legislation, with the Families First Act, the CARES Act, and a lot of that spoke to employee rights and it wasn’t easy to understand,” said Coladarci, who said federal legislation ultimately spurred the need for A Friend in HR. “There are certain companies that need to comply, certain companies that didn’t. This is complicated for HR people and we’re working through it — it’s going to be more complicated for employees.”

Connie Roy-Czyzowski, vice president of human resources at Northeast Delta Dental and a volunteer consultant for A Friend in HR, agrees this is a unique time as legislation was passed quickly and was therefore messy.

“Congress wanted to get something passed and not all the T’s were crossed and I’s dotted, so there’s a lot of uncertainty on both sides, by employees and employers,” she said.

Some questions she’s fielded through A Friend in HR are, ‘my employer is requiring something from me I don’t feel comfortable about ­— what are my rights here?’

That’s a very difficult situation and some people are from small companies without HR involved. Sometimes you don’t want to ask your employer.”

BUSINESS RESOURCES NH 2021 33

A Covid-19 insurance primer for businesses

BY DONALD PFUNDSTEIN

With ongoing government actions in response to the Covid-19 pandemic, insurance policies should be reviewed carefully to ensure employers have coverage. In some areas, there have been significant developments over the past year.

Attorney Donald J. Pfundstein is a shareholder and director of the Concord-based firm of Gallagher, Callahan & Gartrell. His practice focuses on regulated industries.

34 BUSINESS RESOURCES NH 2021

One year in, the pandemic has affected employer’s policies

A

s we’ve struggled to battle the Covid-19 pandemic, much has happened in the insurance sector affecting you and your business. Here are the most significant developments.

HEALTH INSURANCE The health insurance industry has moved quickly in collaboration with providers and regulators to make Covid-19 testing and treatment as seamless as systems allow, including these general guides: • No deductibles or co-pays or other costsharing for Covid-19 testing.

• No deductible or co-pays for treatment of Covid-19 through certain dates.

• No prior authorizations for testing/treatment required, in some cases through certain dates.

As the Covid-19 vaccine supply rapidly expands, priority age bands disappear and more registrations become available, health insurance providers have increasingly focused their Covid-19 actions on improving vaccine acceptance and access. So go ahead and get your jab!

Another very positive development has been the deployment and adoption of telemedicine or telehealth. Health insurance providers have been paying for these services provided by various physical and mental health practitioners generally on the same terms and conditions and at the same amount as if the service had been provided in person.

Insurers, the healthcare sector and regulators, and most importantly the consumers have uniformly celebrated the success of telehealth if not sometimes disagreed over the implementation of some of the financial and other terms of its delivery.

When returning to the “normalcy” we all desire yet experience difficulty defining in

these changing times, it seems clear that telemedicine is here to stay in likely the same fashion and degree as “working from home or anywhere” will be a permanent part of our economy.

New twists on telemedicine have recently been announced by no less than Amazon and now CVS — the latter of which reportedly is combining virtual and in-person mental health capacity to assess and refer patients for specialized treatment. A New Hampshire observer would justifiably note that it is not the platform that is missing from treating those worsened mental health struggles but the lack of credentialed professionals.

GENERAL LIABILITY, BUSINESS OWNER POLICIES AND DIRECTORS & OFFICERS POLICIES Generally speaking, general liability covers obligations for bodily injury and property damage, so there could be thirdparty liability coverage if there are bodily injury claims resulting from exposure to Covid-19. Some packages (general liability and property) provide some business interruption insurance coverage. There are both commercial multi-peril property policies and business owner policies that provide coverage for business interruption.

There may also be endorsements that extend the coverage on an existing policy (and there are separate policies that provide business interruption insurance coverage as well).

If your business and you are sued, there may be coverage under your general liability or other policy. However, some policies may have exclusions for losses resulting from epidemics or pandemics. In short, you need to carefully review and study your policies.

Directors and officers policies cover claims arising out of the discharge of their

respective duties or failure to carry out such duties. Hopefully, you have already taken all reasonable and prudent steps with respect to responding to the risks associated with Covid-19. If not, you should immediately do so by following the guidance of the Centers for Disease Control and the state’s public health agencies.

Lawmakers in Washington and Concord have proposed and debated various employer liability protections cheered on by the national and local business lobbies. New Hampshire’s primary effort is SB 63, which has been largely designed and spearheaded by the Business and Industry Association (BIA). The BIA is trying to establish a “safe legal harbor” for employers who studiously follow federal and state public health and safety Covid-19 guidelines to protect them from lawsuits by employees and customers who have contracted the disease. The lawsuits would be difficult to establish but nevertheless expensive to defend.

BUSINESS INTERRUPTION INSURANCE/ CIVIL AUTHORITY Business interruption insurance is not as simple as many business executives and owners suspect. The policies generally provide coverage for circumstances within the meaning of the policy language that cause an interruption in business. Usually, they require physical damage to the business location or property, and there may be exclusions for viral infections like Covid-19.

However, there is much discussion among legislators and activity among trial lawyers to force insurers to pay claims irrespective of exclusions and whether the policy would actually pay the claim. This is the case without regard to the fact that there was no underwriting or premium collected for the risk. Organized and professional efforts to achieve this result are mobilizing throughout the country, ensuring costly litigation for years to come.

You can learn more details about business interruption insurance in its various forms from the New Hampshire Insurance Department’s FAQ page.

There is also likely some coverage for “civil authority” in your policies. The government shuttered businesses that weren’t declared “essential.” In short, the government via fiat put you out of business — at

least temporarily. The issue to overcome will be the requirement of actual, physical loss.

Professors Jill Bisco, Stephen Fier and David Pooser write in the NAIC’s Journal of Insurance Regulation that aside from whether the actual terms of business interruption insurance policies actually provide coverage, the most significant risk facing insurers is “uncertainty regarding government-required retroactive coverage."

Said another way, an employer’s best shot at protection may be the government’s willingness to require insurers to pay irrespective of what the insurance contract says.

That does not mean that lawsuits won’t be filed. In some cases, they likely should be filed depending on the policy and particular circumstances. Reportedly, over 1,250 such lawsuits had been filed as early as last fall. Nearly one-third were brought by the restaurant and drinking establishment industry. One recent case brought by Caesars Entertainment (think casinos) is a business interruption insurance suit seeking $2 billion in damages from 35 insurers and dozens of Lloyd’s underwriters, according to the insurance sector media. I guess we will learn whether you can actually win against the house.

WORKERS’ COMPENSATION As a long-term officer of a workers’ compensation insurer, at the onset of the pandemic, I initially provided only the National Association of Insurance Commissioners (NAIC) guidance: Workers’ compensation insurance covers work-related injury or illness — either sustained on business premises or due to business operations. Typically, workers’ compensation covers the employee’s medical expenses, rehabilitation costs and at least some portion of their lost wages. Workers’ compensation policies typically cover only occupational diseases, which are diseases that are unique or peculiar to one’s job. Ordinary diseases of life are not covered. Covid-19 may be covered in certain limited circumstances, depending on how the individual contracted it, their occupation and the specific policy.

Since the NAIC’s guidance, a lot has happened in the workers’ compensation insurance world. During 2020, statehouses across the country introduced and debated compensability presumption legislation for

different categories of “essential” employees should they contract Covid-19.

A compensability presumption law “assumes” that the employee contracted the disease at work. Whether the injury arose “in the course of employment” is a fundamental question of whether a claim is compensable under workers’ compensation law and insurance policies. First responders, fire, police, safety, EMTs, Emergency Room personnel, healthcare workers and others are easily seen why legislative bodies would want to create a compensability presumption in their favor during the course of the nation’s worse health crisis in a century. Grocery store and other retail workers and delivery drivers may also warrant special consideration.

However, the definition of “essential” gets stretched across the country in various bills, some of which are beyond the bizarre.

Telemedicine reimbursement for employee treatment, immigration status, screening and testing, survivor benefit enhancement, exclusion of Covid-19 losses from premium calculation and non-cancellation, non-renewal and employee code reclassification have all been reviewed, and depending on the state, adjusted by the insurance regulator or legislature during the pandemic.

Some 20 states have adopted some version of the “essential” employee compensability presumption law. This year, new concepts are being introduced and debated. The National Council on Compensation Insurance recently reported that at least a dozen states are reviewing legislation that would expand compensability presumption laws for infectious diseases and pandemics beyond Covid-19.

LIFE INSURANCE God willing you have not had to deal with life insurance issues in your personal or commercial life as the result of the pandemic.

Obviously, group and individual coverage can be impacted based on the position of the deceased.

In closing, as the New Hampshire Insurance Department says: Insurance is complex. Your policies need to be carefully reviewed. While many policies seem the same, the differences, as well as governments’ actions, will determine whether or not your business is covered.

BUSINESS RESOURCES NH 2021 35

HEALTH INSURERS

Small Group Health Plans

Large Group Individual Health Maint. Self-insured Health Plans Health Plans Organizations Health Plans

NH Exchange

Ambetter from New Hampshire Healthy Families 2 Executive Park Drive, Bedford, NH 03110 844-265-1278/855-742-0123; ambetter.nhhealthyfamilies.com

✓

✓

Anthem Blue Cross and Blue Shield 1155 Elm Street, Suite 200, Manchester, NH 03101 1-800-331-1476; anthem.com

✓

✓

✓

✓

✓

Cigna Two College Park Drive, Hooksett, NH 03106 603-268-7707; cigna.com

✓*

✓ ✓

Harvard Pilgrim Health Care 650 Elm Street, Suite 700, Manchester, NH 03101 888-888-4742/617-509-1000; harvardpilgrim.org

✓

✓

✓

✓

UnitedHealthcare Tufts Health Freedom Plan 11 South Main Street, Suite 600, Concord, NH 03301 603-228-7450; thfp.com

✓

✓ ✓

UnitedHealthcare 14 Central Park Drive Hooksett, NH 03106 1-888-545-5205; uhc.com

✓

✓ ✓

✓

✓

✓

* Cigna defines small group as 51-499 employees and does not offer plans to companies with 50 employees or less.

✓

Source: NHBR Survey

Effort seeks to boost visibility of minority, women-owned businesses

I

n an effort to bring greater visibility and support, the Manchester NAACP, Citizens Bank and the Center for Women & Enterprise have partnered to develop a statewide directory of minority- and womenowned businesses.

Citizens has donated $10,000 toward the creation and enhancement of a list that so far features more than 90 minority-owned businesses and organizations in a Google Doc spreadsheet, allowing the public to make additions. Granite Staters are also encouraged to join the conversation via social media by tagging their favorite minority and women-owned business using #PurchasePowerNH. “We intend to shine a light on minority- and women-owned businesses to help drive systemic change through economic opportunity,” said Joe Carelli, Citizens’ state president for New Hampshire and Vermont.

“Now more than ever, it is important for business leaders and consumers to support 36 BUSINESS RESOURCES 2021

minority-owned small businesses to ensure they can survive these challenging times.”

“This partnership with Citizens and the Center for Women & Enterprise will allow us to expand our work into the area of economic justice inside and outside of the City of Manchester,” said NAACP Branch President James McKim. In early 2021, McKim took over a list he found and reconstituted it.

He said the impetus to compile the list came when the Paycheck Protection Program was rolled out.

“We recognized that minority-owned businesses were not getting any of it, or very much, and many of the owners didn’t even know that it existed – they didn’t know the Main Street Fund existed – and those that did know and tried were not able to take advantage of it because the rules and regulations and criteria were not conducive to minority-owned businesses,” McKim said.

Often a minority-owned business is a sole

proprietorship, meaning it does not have to be registered with the Secretary of State’s office, and even if a minority-owned business does register, the owner does not have to indicate race.

McKim is using the list to share information about available assistance as well as educate business owners.

There are a wide mix of industries on the list, including consulting, construction, financial services and real estate, but a majority of the minority-owned businesses on the list are community-based hair and beauty salons, bakeries, coffee shops, caterers and restaurants, said McKim. The list can be found at www.naacpmanchesternh. com/businesses under “Find a NH Product or Service.”

As part of its partnership, Citizens and the Center for Women & Enterprise will encourage minority and women business owners to add themselves to the list and learn about available programming.

TOP LAW FIRMS IN NEW HAMPSHIRE Abramson Brown & Dugan 1819 Elm Street Manchester, NH 03104 603-627-1819 arbd.com Product Liability Litigation — Plaintiffs

Annis & Zellers 2 South State Street Concord, NH 03301 603-224-5800 annisandzellers.com Business Organizations (including LLCs and Partnerships) Tax Law Trusts and Estates

Ansell & Anderson P.A. 40 South River Road, Bedford Place #32 Bedford, NH 03110 603-644-8211 ansellpa.com Trusts and Estates Law

Backus, Meyer & Branch PO Box 516 116 Lowell Street Manchester, NH 03105 603-244-3282/603-668-0730 backusmeyer.com Appellate Practice Civil Rights Law Employment Law – Individuals First Amendment Law

Baroff & Craven PA 740 Chestnut Street, Manchester, NH 03104 603-647-4200/603-626-0046 baroffpa.com Commercial Finance Law Real Estate Law

Barradale, O’Connell, Newkirk & Dwyer Three Executive Park Drive, Suite 107 Bedford, NH 03110 603-644-0275/603-606-4258 bondpa.com Trusts and Estates Trusts and Estates Litigation

Bernstein Shur Jefferson Mill Building 670 North Commercial Street, Suite 108 PO Box 1120 Manchester, NH 03105 603-623-8700/603-623-7775 bernsteinshur.com Commercial Litigation Commercial Transactions/UCC Law Construction Law Construction Litigation Criminal Defense – White Collar Education Law Employment Law – Individuals Employment Law – Management First Amendment Litigation

Labor Law – Management Land Use and Zoning Law Litigation Real Estate Litigation Real Estate Law Trade Secrets Law

Bourque & Associates 835 Hanover Street, Suite 301 Manchester, NH 03104 603-623-5111/603-624-1432 nhpatlaw.com Copyright Law Intellectual Property Litigation Patent Litigation Patent Law Trademark Law

Brennan, Lenehan, Iacopino & Hickey 85 Brook Street Manchester, NH 03104 603-734-5461/603-668-1029 bclilaw.com Criminal Defense – White Collar

Caldwell Law 367 Route 120, Suite B-6 Lebanon, NH 03766 603-643-7577/603-643-8686 estateandelderlawgroup.com Trusts and Estates Law

Cleveland, Waters and Bass Two Capital Plaza PO Box 1137 Concord, NH 03302 603-224-7761/603-224-6457 228 Main Street New London, NH 03257 603-526-2835 40 Mill Street Wolfeboro, NH 03894 603-569-1055 cwbpa.com Business Organizations (including LLCs and Partnerships) Closely Held Companies and Family Businesses Law Commercial Finance Law Commercial Litigation Commercial Transactions/UCC Law Corporate Law Land Use and Zoning Law Real Estate Law Real Estate Litigation Workers’ Compensation Law — Claimants

Cook Little Rosenblatt & Manson 1000 Elm Street, 20th Floor Manchester, NH 03101 603-621-7100/ 603-621-7111 clrm.com Banking and Finance Law Banking and Finance Litigation Bet-the-Company Litigation Business Organizations (including LLCs and Partnerships) Closely Held Companies and Family Business Law Commercial Finance Law

Commercial Litigation Commercial Transactions / UCC Law Copyright Law Corporate Law Employment Law – Management Intellectual Property Litigation Labor and Employment Litigation Mergers and Acquisitions Law Patent Litigation Securities Litigation Securities/Capital Markets Law Securitization and Structured Finance Law Tax Law Technology Law Trademark Law Venture Capital Law

D’Amante Couser Pellerin & Associates Nine Triangle Park Drive PO Box 2650 Concord, NH 03302 603-224-6777/603-224-6696 damantelaw.com Land Use and Zoning Law Real Estate Law

Davis & Bujold 112 Pleasant Street Concord, NH 03301 603-226-7490/603-226-7499 davisandbujold.com Copyright Law Patent Law Intellectual Property Litigation Trademark Law

Devine, Millimet & Branch 111 Amherst Street Manchester, NH 03101 603-669-1000 15 North Main Street, Suite 300 Concord, 03301 30 Penhallow Street Portsmouth, NH 03801 603-669-1000 devinemillimet.com Appellate Practice Banking and Finance Law Closely Held Companies and Family Businesses Law Commercial Finance Law Commercial Litigation Construction Law Construction Litigation Corporate Law Commercial Transactions/UCC Law Employee Benefits (ERISA) Law Employment Law – Management Environmental Law Ethics and Professional Responsibility Law Healthcare Law Healthcare Litigation Insurance Litigation Insurance Law Land Use and Zoning Law Land Use and Zoning Litigation Legal Malpractice Law – Defendants Medical Malpractice Law – Defendants Merger and Acquisitions Law Nonprofit/Charities Law

Personal Injury Litigation – Defendants Product Liability Litigation – Defendants Professional Malpractice Law – Defendants Project Finance Law Public Finance Law Real Estate Law Real Estate Litigation Tax Law Trusts and Estates Law Trusts and Estates Litigation Workers’ Compensation Law – Employers

Douglas, Leonard & Garvey 14 South Street Concord, NH 03301 603-224-1988/603-229-1988 36 Maplewood Avenue Portsmouth, NH 03801 603-610-8274 nhlawoffice.com Employment Law – Individuals Workers’ Compensation Law – Claimants

Downs Rachlin Martin 67 Etna Road, Suite 300 Lebanon, NH 03766 603-448-2211/603-448-9967 drm.com Employment Law – Management Labor and Employment – Litigation Trusts and Estates Law Trusts and Estates Litigation

Drummond Woodsum 501 Islington Street, Suite 2C Portsmouth, NH 03801 603-433-3317/603-433-5384 1001 Elm Street, Suite 303 Manchester, NH 01845 603-716-2895/603-716-2899 78 Bank Street Lebanon, NH 03766 603-448-2221/603-448-5949 dwmlaw.com Education Law Employment Law – Management Immigration Law Insurance Law Insurance Law – Litigation Labor Law – Management Municipal Litigation

Ducharme Resolutions 20 Market Street, Suite 206 Manchester, NH 03101 603-935-7292/603-347-8218 ducharmeresolutions.com Mediation Personal Injury Litigation – Defendants

Ferro Law & Mediation Group PLLC 57 Market Street Manchester, NH 03101 603-836-5400 ferrolawgroup.com Mediation

BUSINESS RESOURCES NH 2021 37

TOP LAW FIRMS IN NEW HAMPSHIRE Flood, Sheehan & Tobin, PLLC Two Delta Drive, Suite 303 Concord, NH 03301 603-415-4200/603-415-4201 fstlaw.com

GoffWilson 1000 Elm Street, 20th Floor Manchester, NH 03101 603-228-1277/603-226-0791 goffwilson.com

Trusts and Estates Law

Immigration Law

Gallagher, Callahan & Gartrell PC 214 North Main Street PO Box 1415 Concord, NH 03302 603-228-1181/603-224-7588 gcglaw.com Administrative/Regulatory Law Arbitration Banking and Finance Law Business Organizations (including LLCs and Partnerships) Commercial Finance Law Commercial Litigation Commercial Transactions/UCC Law Corporate Law Energy Law Financial Services Regulation Law Government Relations Practice Insurance Law Land Use and Zoning Law Land Use and Zoning Litigation Mediation Mergers and Acquisitions Law Real Estate Law Tax Law Trusts and Estates Law

Gottesman & Hollis, P.A. 39 East Pearl Street Nashua, NH 03060 603-506-4600 nh-lawyers.com Land Use and Zoning Law Land Use and Zoning Litigation Real Estate Law

Hage Hodes, P.A. 1855 Elm Street Manchester, NH 03104 603-668-2222/603-641-6333 hagehodes.com Commercial Litigation Corporate Law Employee Benefits (ERISA) Law Intellectual Property Litigation Patent Litigation

Hamblett & Kerrigan 20 Trafalgar Square, Suite 505 Nashua, NH 03063 603-883-5501/603-880-0458 nashualaw.com

Hoefle, Phoenix, Gormley & Roberts PLLC 127 Parrot Avenue Portsmouth, NH 03801 603-436-0666/603-431-0879 hpgrlaw.com

Corporate Law Real Estate Law

William S. Gannon PLLC 889 Elm Street, Fourth Floor Manchester, NH 03101 603-621-0833/603-621-0830 wgannon.com Bankruptcy Litigation Bankruptcy and Creditor-Debtor Rights/ Insolvency and Reorganization Law

Hess Gehris Solutions 95 North State Street Concord, NH 03301 603-225-0477/603-227-0745 hessgehris.com Mediation

Hinckley Allen 650 Elm Street Manchester, NH 03101 603-225-4334/603-224-8350 hinckleyallen.com Commercial Litigation Construction Law Construction Litigation Corporate Law Healthcare Law Land Use and Zoning Law Land Use and Zoning Litigation Real Estate Law

Environmental Law Insurance Law

Integral Business Counsel PLLC 155 Fleet Street Portsmouth, NH 03801 603-766-0408/866-612-3037 integralcounsel.com Corporate Law

Jackson Lewis 100 International Drive, Suite 363 Portsmouth, NH 03801 603-559-2700/603-559-2701 jacksonlewis.com Employment Law – Management Labor Law – Management Labor and Employment Litigation

John Kitchen’s Law Offices 55 Church Street Laconia, NH 03246 603-524-5765/603-524-5766 johnskitchen.org Trusts and Estates Law

FOUNDED IN 1919

TRUSTED LEGAL ADVISORS CLIENT BY CLIENT, CASE BY CASE CORPORATE / TAX / TRUSTS & ESTATES / LITIGATION EDUCATION / EMPLOYMENT / HEALTH CARE INTELLECTUAL PROPERTY / PRIVACY & DATA SECURITY ENERGY / ENVIRONMENT / REAL ESTATE & LAND USE PERSONAL REPRESENTATION / BANKRUPTCY GOVERNMENT & CRIMINAL INVESTIGATIONS GOVERNMENT AFFAIRS & REGULATION

McLane.com MANCHESTER, NH / CONCORD, NH / PORTSMOUTH, NH WOBURN, MA / BOSTON, MA

Serving our clients in New Hampshire and nationwide since 1899 The firm’s practice encompasses a full range of legal services.

Ranked in Chambers USA and US News Best Law Firms 95 Market Street Manchester, NH 03101 (603) 669-4140

www.wadleighlaw.com 38 BUSINESS RESOURCES NH 2021

Law Office of Peter J. Loughlin Leonard Cotton House Strawbery Banke 144 Washington Street Portsmouth, NH 03802 603-431-6466/603-436-4079 pjllaw.com Land Use and Zoning Law Municipal Law

McDonald & Kanyuk PLLC 7 Hills Avenue Concord, NH 03301 603-228-9900/603-228-2802 mckan.com Tax Law Trusts and Estates Law

Mark Dean PLLC 49 Franklin Street Concord, NH 03301 603-230-9955/603-230-9669 mdeanlaw.net Energy Law

McLane Middleton City Hall Plaza 900 Elm Street, 10th Floor Manchester, NH 03101 603-625-6464/603-625-5650 100 Arboretum Drive, Suite 140

Newington, NH 03801 603-436-2818/603-436-5672 11 South Main Street, Suite 500 Concord, NH 03301 603-226-0400/603-230-4448 mclane.com Administrative/Regulatory Law Appellate Practice Banking and Finance Law Banking and Finance Litigation Bankruptcy and Creditor Debtor Rights/ Insolvency and Reorganization Law Bet-the-Company Litigation Commercial Litigation Construction Litigation Copyright Law Corporate Compliance Law Corporate Law Criminal Defense – White Collar Education Law Employee Benefits (ERISA) Law Employment Law – Management Energy Law Energy Regulatory Law Environmental Law Environmental Litigation Financial Services Regulation Law First Amendment Law Government Relations Practice Immigration Law Labor Law – Management Intellectual Property Litigation Labor and Employment Ligitation Land Use and Zoning Litigation

Medical Malpractice Law – Plaintiffs Mergers and Acquisitions Law Nonprofit/Charities Law Real Estate Law Securities/Capital Markets Law Securities Regulation Tax Law Tax Litigation and Controversy Trademark Law Trusts and Estates Law Trusts and Estates Litigation

Molan Law Office PLLC 85 Sheffield Road Manchester, NH 03103 603-206-5470 molanlaw.com Employment Law — Individuals Labor Law — Union

Mulhern & Scott PLLC 381 Middle Street Portsmouth, NH 03801 603-436-1211/603-436-1242 mulhernlaw.com Trusts and Estates Law

Mulvey Cornell & Mulvey 378 Islington Street Portsmouth, NH 03801 888-879-4109 mulveymediation.com Arbitration & Mediation

Myskowski & Matthews PLLC 15 Main Street, Suite 204 Concord, NH 03301 603-227-6342 mmlawnh.com Trusts and Estates Law

Nicholson Law Firm 58 North State Street, PO Box 4137 Concord, NH 03302 603-856-8441/603-856-7425 mcnich.com Nonprofit/Charities Law

Nixon Peabody LLP 900 Elm Street Manchester, NH 03101 603-628-4000/603-628-4040 nixonpeabody.com Appelate Practice Banking and Finance Litigation Bankruptcy Litigation Bankruptcy and Creditor-Debtor Rights/ Insolvency and Reorganization Law Bet-the-Company Litigation Commercial Litigation Corporate Law Government Relations Practice Insurance Law Banking and Finance Litigation Bankruptcy Litigation Healthcare Law

An innovative approach to harnessing legal, legislative and public policy expertise.

Advocacy Through Action www.rathlaw.com Concord, NH (603) 226-2600 Nashua, NH (603) 889-9952 Boston, MA (617) 523-8080 Montpelier, VT (802) 229-8050

View of Mt. Washington Observatory Photograph by ecophotography

BUSINESS RESOURCES NH 2021 39

TOP LAW FIRMS IN NEW HAMPSHIRE Healthcare Law Healthcare Litigation Mergers and Acquisitions Law Mergers and Acquisitions Litigation Mass Tort Litigation/Class Actions – Defendants Municipal Litigation Product Liability Litigation – Defendants Project Finance Law Securities Litigation

Nixon, Vogelman, Slawsky & Simoneau 77 Central Street Manchester, NH 03101 603-669-7070 davenixonlaw.com Civil Rights Law

Notinger Law 7A Taggart Drive Nashua, NH 03060 603-417-2158 notingerlaw.com Bankruptcy and Creditor-Debtor Rights/ Insolvency and Reorganization Law Bankruptcy Litigation

Orr & Reno PO Box 3550 45 S. Main Street Concord, NH 03302 603-224-2381/603-224-2318 orr-reno.com Administrative/Regulatory Law Appellate Practice Arbitration Commercial Finance Law Corporate Law Energy Law First Amendment Law First Amendment Litigation Government Relations Insurance Law Real Estate Litigation Real Estate Law

Pierce Atwood One New Hampshire Avenue, Suite 350 Portsmouth, NH 03801 603-433-6300/603-433-6372 pierceatwood.com Corporate Law Environmental Law Land Use and Zoning Law Land Use and Zoning Litigation Mergers and Acquisitions Law Real Estate Law Securities/Capital Markets Law Trusts and Estates Law

Preti Flaherty PO Box 1318 57 North Main Street Concord, NH 03302 603-410-1500/603-410-1501 preti.com Bankruptcy and Creditor-Debtor Rights/

40 BUSINESS RESOURCES NH 2021

Insolvency and Reorganization Law Commercial Litigation Construction Law Corporate Law Energy Law Legal Malpractice Law – Defendants Municipal Law Professional Malpractice Law – Defendants Real Estate Law

Primmer Piper Eggleston & Cramer P.C. PO Box 3600 900 Elm Street, 19th Floor Manchester, NH 03105 603-626-3300/603-626-0997 Two International Drive, Suite 330 Portsmouth, NH 03801 603-427-8565/603-427-8566 PO Box 349 106 Main Street Littleton, NH 03561 603-444-4008/603-444-6040 primmer.com Appellate Practice Banking and Finance Law Bet-the-Company Litigation Commercial Litigation Construction Law Corporate Law Financial Services Regulation Law Insurance Litigation Mediation Personal Injury Litigation – Defendants Product Liability Litigation – Defendants Real Estate Law

Ransmeier & Spellman P.C. One Capitol Street, Fourth Floor Concord, NH 03301 603-290-5104/603-224-2780 2 Continental Blvd.

Rochester, NH 03867 603-290-5104/603-224-2780 ranspell.com Trusts and Estates Law

Rath, Young and Pignatelli PO Box 1500 One Capital Plaza Concord, NH 03302 603-226-2600/603-226-2700 20 Trafalgar Square, #307 Nashua, NH 03063 603-889-9952/603-595-7489 rathlaw.com Commercial Litigation Energy Law Energy Regulatory Law Environmental Law Environmental Litigation Government Relations Practice Insurance Law Personal Injury Litigation – Defendants Tax Litigation and Controversy Tax Law

Robinson, Boesch, Sennott & Daly P.A. 195 New Hampshire Avenue, Suite 255 Portsmouth, NH 03801 603-427-5380/603-427-5381 nhprobatelaw.com Trusts and Estates Law Trusts and Estates Litigation

Shaheen & Gordon P.A. PO Box 2703 107 Storrs Street Concord, NH 03302 603-819-4231 353 Central Avenue, Suite 200 Dover, NH 03820 603-871-4144 180 Bridge Street Manchester, NH 03104 603-635-4099 11 Concord Street Nashua, NH 03060 603-546-0004 shaheengordon.com Bet-the-Company Litigation Civil Rights Law Consumer Protection Law Criminal Defense – White-Collar Employment Law – Individuals First Amendment Litigation Healthcare Law Mass Tort Litigation/Class Actions – Plaintiffs Trusts and Estates Litigation Workers’ Compensation Law – Claimants

Sheehan Phinney Bass & Green PO Box 3701 1000 Elm Street, 17th Floor Manchester, NH 03101 603-668-0300/603-627-8121 Two Eagle Square, Third Floor Concord, NH 03301 603-223-2020/603-224-8899 75 Portsmouth Blvd., Suite 110 Portsmouth, NH 03801 603-431-1222 sheehan.com Bet-the-Company Litigation Commercial Litigation Corporate Law Employee Benefits (ERISA) Law Employment Law – Individuals Employment Law – Management Energy Law Environmental Law Healthcare Law Labor Law – Management Intellectual Property Litigation Labor and Employment Litigation Land Use and Zoning Litigation Mergers & Acquisitions Law Nonprofit/Charities Law Patent Law Real Estate Law Trusts and Estates Law Tax Litigation and Controversy Tax Law

Sisti Law Offices 387 Dover Road Chichester, NH 03258 603-224-4220/603-226-2025 78 Fleet Street Portsmouth, NH 03801 603-433-7117/603-427-2938 16 Park Street Lancaster, NH 03584 603-788-3018/603-226-2025 sistilawoffices.com Criminal Defense – White Collar

Stebbins Bradley, PA 41 South Park Street Hanover, NH 03755 603-643-3737/603-643-9634 stebbinsbradley.com Trusts and Estates Law

Stebbins, Lazos & Van Der Beken P.A. 889 Elm Sreet, 6th Floor Manchester, NH 03101 603-627-3700/603-641-8900 slvlaw.com Banking and Finance Law Corporate Law Financial Services Regulation Law Land Use and Zoning Litigation Mergers and Acquisition Law Real Estate Law

The Stein Law Firm PLLC One Barberry Lane Concord, NH 03301 603-228-1109/603-228-5326 steinlawpllc.com Commercial Litigation Product Liability Litigation – Plaintiffs Trusts and Estates Litigation

Steiner Law Office PLLC PO Box 3722 Concord, NH 03302 603-345-6440/603-715-1998 jimsteinerlaw.com Trusts and Estates Litigation

Sulloway & Hollis PO Box 1256 9 Capitol Street & 29 School Street Concord, NH 03301 603-223-2341/603-226-2404 30 Exchange Street Gorham, NH 03581 603-466-5946 sulloway.com Employment Law – Individuals Employment Law – Management Energy Law Insurance Law Insurance – Litigation Labor Law – Management Labor and Employment Litigation

Product Liability Litigation – Defendants Real Estate Law Tax Law Trusts and Estates Law Trusts and Estates Litigation

Trombley & Kfoury 166 South River Road, Suite 250 Bedford, NH 03110 603-935-7566/603-935-7649 47 Old Concord Turnpike, PO Box 860 Barrington, NH 03825 603-868-6155/603-868-6156 trombleykfoury.com Workers’ Compensation Law – Employers

Upton & Hatfield LLP PO Box 1090 10 Centre Street Concord, NH 03302 603-716-9777/603-224-0320 8 School Street, PO Box 13 Hillsborough, NH 03244 603-605-1552/603-464-3269 20 Grove Street, #130 Peterborough, NH 03458 603-954-5911/603-924-8730 159 Middle Street, 1st Floor Portsmouth, NH 03801

603-605-0755/603-369-4645 upton-hatfield.com Banking and Finance Law Business Organizations (including LLCs and Partnerships) Commercial Litigation Education Law Employment Law – Individuals Employment Law – Management Insurance Law Insurance Litigation Labor and Employment Litigation Mediation Municipal Law Municipal Litigation Real Estate Law

Wadleigh, Starr & Peters PLLC 95 Market Street Manchester, NH 03101 603-669-4140/603-669-6018 wadleighlaw.com Bet-the-Company Litigation Commercial Litigation Commercial Transactions/UCC Law Construction Law Construction Litigation Criminal Defense – White Collar Education Law Employment Law – Management Labor Law – Management Land Use and Zoning Law

Land Use and Zoning Litigation Medical Malpractice Law – Defendants Municipal Law Personal Injury Litigation – Defendants Professional Malpractice Law – Defendants Real Estate Law

Wescott Law, PA Bowman Street School 28 Bowman Street Laconia, NH 03246 603-524-2166/ 603-528-2122 272 Daniel Webster Highway Meredith, NH 03253 14 Hancock Street The Jones House Strawbery Banke Museum Portsmouth, NH 03801 603-433-5385 1 Bridge St., Suite 203 Plymouth, NH 03264 wescottlawnh.com

winerbennett.com Real Estate Law

List of leading law firms that practice in New Hampshire, including their top specialties, was compiled by New Hampshire Business Review based on results found in “The Best Lawyers in America® 2020,” a list of the country’s top attorneys, published by the national polling firm Woodward-White.

Real Estate Law

Winer & Bennett LLP PO Box 488 111 Concord Street Nashua, NH 03064 603-882-5157/603-882-2694

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BUSINESS RESOURCES NH 2021 41

Giving improves our communities — and makes your company a better place to work

BY RICHARD PECK AND LAURA RAUSCHER

Here are some ideas for starting or building on your philanthropic practice

N

Richard Peck is vice president of development and philanthropy services at the New Hampshire Charitable Foundation. He can be reached at Richard.Peck@nhcf. org or 1-800-464-6641, ext. 265.

Laura Rauscher is director of development and philanthropy services at the Foundation, and can be reached at Laura.Rauscher@nhcf. org or 1-800-464-6641, ext. 274.

42 BUSINESS RESOURCES NH 2021

ew Hampshire businesses do a huge amount of good in our communities: sponsoring on-site mentoring programs, feeding neighbors who are hungry, helping young people afford college — and so much more.

Philanthropy has obvious positive effects for our communities — and, studies consistently show, positive effects for businesses too. Corporate giving has been shown to make the employees happier, more productive and more fulfilled — and more likely to stay with that company over the long term.

Increasingly, employees (particularly millennials) are seeking out companies that incorporate philanthropy and community engagement into their culture, and are gravitating to companies that provide benefits like volunteer time and matches for charitable giving. People want to know that they, and the companies they work for, are doing good while doing well.

Nonprofit organizations have responded heroically to the challenges of the past year, continuing to meet their critical missions and help our communities weather the Covid-19 pandemic and accompanying economic fallout. They will be a critical part of our shared recovery from this challenging time.

Here are some ideas for how your business can support New Hampshire nonprofits now, and create a lasting culture of philanthropy that engages your employees and helps make New Hampshire better for everyone who calls New Hampshire home:

GIVE DIRECTLY TO NEW HAMPSHIRE NONPROFITS, AND PROVIDE MATCHING GIFTS FOR EMPLOYEES. Company gifts are philanthropic leadership-byexample and any amount of a company match encourages employee giving. Some companies match a percentage, some put a cap on total dollar amount per employee, but all boost generosity and amplify your employees’ giving power.

OFFER PAID VOLUNTEER TIME. Most people want to volunteer, and volunteering connects them more deeply with their communities. But many people — juggling demands of career, home and family — simply do not have time. Give them, and give New Hampshire communities, the gift of that time. Some companies offer their employees one day a year of paid volunteer time, others more. Some companies organize structured volunteer opportunities (like teams of people serving meals together at a soup kitchen or helping build a community playground). Paid volunteer time encourages employees to roll up their sleeves and give back to their communities — and volunteering together builds relationships and camaraderie at work.

OPEN A SCHOLARSHIP FUND FOR STUDENTS IN YOUR COMMUNITY. Countless New Hampshire companies have scholarship funds that help kids in their communities afford college. Some are managed by the companies themselves. Others — from Dunkin’ Donuts to St. Mary’s Bank

The New Hampshire Charitable Foundation, New Hampshire’s statewide community foundation, works with generous individuals, families and businesses to maximize the power of their giving, supports great work happening in our communities, and leads and collaborates on high-impact initiatives.

to Portsmouth Regional Hospital and more — are administered through the Charitable Foundation. Thanks to the generosity of New Hampshire individuals, families and businesses, the Foundation’s student aid program is the largest source of publicly available scholarships in the state.

START A UNITED WAY CAMPAIGN. United Way chapters around the state provide all the tools you need to run an employee campaign in your company. This payroll-deduction plan allows employees to choose where their donations go, and is a time-tested way of incorporating philanthropy into the workplace. United Ways are a critical source of support for New Hampshire nonprofits, distributing $14 million each year to nonprofits around the state. Many businesses also participate in the United Way Day of Caring, which mobilizes teams of volunteers to do projects for nonprofits, from painting and landscaping to sorting food for food pantries.

GIVE TO A COVID-RELIEF FUND. United Way chapters around the state have established relief funds specific to the Covid crisis. One hundred percent of donations to these funds go directly to help those in need.

And the Charitable Foundation has estab-

lished the Community Crisis Action Fund to support New Hampshire communities during this challenging time — and as we rebuild from its effects.

SUPPORT NH GIVES. NH Gives is New Hampshire’s 24-hour, online statewide giving event created by the New Hampshire Center for Nonprofits. Hundreds of nonprofits participate, with matching gifts and prizes throughout the 24-hour period and leaderboards displayed throughout. Promote the event with your employees, sponsor the event or provide a match. Visit nhgives.org to learn more about how to become involved in NH Gives.

EXPLORE OPPORTUNITIES FOR PARTNERSHIPS WITH LOCAL NONPROFITS. Maybe your IT department could offer tech expertise to a small nonprofit, or you could organize a company food drive for your local food pantry. One New Hampshire company, CCA Global Partners, has created a partnership with Big Brothers/Big Sisters of New Hampshire. “Little” brothers and sisters come to the Manchester headquarters directly from school every other Monday to spend time with their “bigs” right there at the office, eat a nutritious meal, and not only benefit from time spent with caring adults,

but get to see what is possible in the world of work. Opportunities for creative partnerships abound!

CREATE A PHILANTHROPIC FUND FOR COMMUNITY NONPROFITS, AND INVOLVE EMPLOYEES IN GIVING DECISIONS. As many business owners are aware, requests for donations can seem constant and can be hard to keep organized. Increasingly, companies use donor-advised funds to organize their giving and recommend grants to community nonprofits. Companies create the funds, and then employee committees — from all levels of the organization — get together to discuss requests from nonprofits and recommend grants. Some companies match employee contributions into the company’s giving fund, and invite nonprofits in to tell employees about their work, further connecting the team with the nonprofits that provide critical services and improve the quality of life in our communities.

LEAD BY EXAMPLE. Like every other part of a company’s culture, great leadership in the area of giving, volunteering and connecting with community have a profound effect on your team — no matter what your business does, or if you have five employees or 500. Examples of generosity inspire.

BUSINESS RESOURCES NH 2021 43

Communicate effectively by identifying your audience

BY MATT COOKSON

A solid public relations campaign involves delivering relevant content that piques the interest of potential customers and partners, and in some cases, a call to action.

Matt Cookson is president and CEO of Cookson Communications in Manchester.

44 BUSINESS RESOURCES NH 2021

Customized content delivered through the appropriate channels can have a lasting effect

S

haring information has never been so easy. Just post it, right? Not so fast.

The receiver may not be the right person. With an online attention span per message of just six seconds, if they are not instantly engaged, they are gone. Have you looked at that last Facebook post?

Today, communications require a strategy to create compelling content, identify your target audience, select the delivery channel and customize the content so receivers react positively to the message or a call to action.

Understanding how each channel is used by your target audiences is critical when you are targeting your messaging to inform them and get them to take some form of action.

On more than one occasion we have had public relations clients ask us if we can get them into The Wall Street Journal. Our answer is, “Yes, if you would like to buy an ad.” While this might sound a bit flippant, the bottom line is that most news items are not going to receive national attention because the news does not necessarily appeal to a national audience. That attention needs to be garnered in other creative ways that could lead to greater engagement.

Part of our job is to use our experience to help clients understand what items are likely to pique the interest of the media (and which media), what content might be better suited for their Facebook, LinkedIn or Twitter followers, for example, and what might work best for a blog post or other distribution.

Geography is another significant factor in media relations. If a company in Nashua is announcing that it is expanding, that piece is not going to run in the Portsmouth Herald or Concord Monitor. It’s not relevant to the readership and publications that focus specifically

on their target area (i.e., Portsmouth or Concord). And with reporters receiving hundreds of press releases in their inbox daily and many now using Twitter for pitches, they don’t have the time to find a local angle if it is not obvious at first glance. Flooding a reporter’s inbox with media releases that don’t align with their market or beat is a sure way to help them tune out and possibly miss a release that could be better aligned.

One test we often use is the “would you read this?” test. If the piece was picked up in the media, would you take time to read it? If not, perhaps it is better suited for a different channel. This goes back to knowing your audience and the call to action you want the messaging to trigger, and aligning your content and delivery method to that audience to trigger the call to action.

If it is about a winter coat drive, for example, it might be best served on community calendars and on social media where you can tap your employees, your followers and community partners to help spread the word.

Today’s content lives online. It might be presented in print, but it is then repurposed through a media outlet’s digital service and then shared by the organization online through its website and social channels. In short, it has a digital life that can be perpetuated for some time.

There are also ways to blend your distribution channels, extending the reach of a story and allowing your content to work for you.

Solid, relevant content is the starting point.

If you have good messaging that you believe people will care about, focus on connecting the dots with them and delivering it through customized messaging that gives them a true call to action beyond a view and a like.

MARKETING SERVICES ActiveEdge 3 Pitford Way Nashua, NH 03063 603-889-3925 603-578-9329 activeedge.com info@activeedge.com Deepak Gursahaney Marketing, Branding, Web, Print, Interactive, Technology, Social Media, Search Engine Optimization Advanced Graphic Communication PO Box 376 Littleton, NH 03561 603-496-4808 advancedgraphic.net gail@advancedgraphic.net Gail A. Kimball Full-service Graphic Design Studio, Product Packaging, Print Services AirTank 45 Main Street, Suite 316 Peterborough, NH 03458 603-945-7587 airtank.com info@airtank.com Patrice Hampson E-Commerce Growth and Development, Website Design and Development, Amazon Strategy, PPC Advertising, Social Media Marketing, Brand Development Akumina Inc. 30 Temple Street, Suite 301 Nashua, NH 03060 603-943-7109 akumina.com info@akumina.com CMS Integration; Ektron CMS and SharePoint Platforms Altos 4 Bedford Farms Drive, Suite 107 Bedford, NH 03110 603-945-2920 909-752-9052 altosagency.com connect@altosagency.com Kathy Sevigny Digital Marketing, Website Design & Development, Search Engine Optimization, Social Media Strategy, Email Marketing Big Hit Media LLC 644 Franklin Pierce Highway Barrington, NH 03825 603-834-6300

603-994-0366 bighitmedia.com scot@bighitmedia.com Scot D. Villeneuve Full-Service Digital Marketing, Branding and Website Development, Print Advertising

603-436-1363 browndesign.com info@browndesign.com Terri Nulph Print, Publication & Web Design, Strategic Marketing & Design Services, Branding & Identity

Boldwerks 871 Islington Street, L5 Portsmouth, NH 03801 603-436-2065 boldwerks.com chris@boldwerks.com Chris Hislop Web Development, Branding, Marketing, Copywriting, Content Creation, Advertising, Social Media and Public Relations

Burke Advertising LLC 9 Cedarwood Drive, Suite 11 Bedford, NH 03110 603-627-5381 burkeadvertising.com chris@burkeadvertising.com Chris Cooper Marketing, Search Engine Optimization, Media Planning, Video Production, Web Design, Digital Advertising

Böwst 3 Market Square Portsmouth, NH 03801 603-766-8600 bowst.com info@bowst.com Adam Vicinus Mobile App Development, Website Development, and Design Experience and Expertise with Drupal Content Strategy

Call Design 8 Little John Court Merrimack, NH 03054 603-429-2701 603-429-3769 calldesign.net mike@calldesign.net Mike Call Branding Strategy, Website Design, Print Design, Logo Design, HTML Email Design, Trade Show/Event Support

Brandit Marketing Solutions 15 Zapora Drive Hooksett, NH 03106 603-645-2500 603-645-2504 branditms.com sales@branditms.com Scott Chalifour Web Development & Digital Marketing, Online Stores, Corporate Apparel, Promo Items, Environmental Branding, Trade Shows & Signage, Video Production, On-Hold Messaging, Creative Services and more Braveheart Digital Marketing 66 Hanover Street, Suite 200 Manchester, NH 03101 603-686-2756 braveheartdigitalmarketing.com david@braveheartdigitalmarketing.com David Wilson, Tamara Wilson Inbound Marketing, Content Marketing, Digital Marketing, Search Engine Optimization Brown & Company Design 801 Islington Street, Suite 35 Portsmouth, NH 03801 603-436-5239

Matter Communications 20 Ladd Street, Suite 200 Portsmouth, NH 03801 603-431-0816 matternow.com info@calypsocom.com Houssam Aboukhater Design Marketing, Public Relations, Graphic Design, Social Media, Crisis Communications, Website Development, Video, Animation, Brand Identity, SEO and more Cantin Design Inc. 34 Cabernet Drive #4 Concord, NH 03303 603-724-9204 cantindesign.com paul@cantindesign.com Paul Cantin Creative Design & Marketing Firm: Brand Strategies, Logo Design & Corporate Identity, Advertising, Marketing, Print Services & Direct Mail, Publications, Elements of Web Design, Trade Show Graphics Cline Design, LLC 42 Shaw Hill Road Andover, NH 03216

603-648-2110 clinedesign.com lorraine@clinedesign.com Lorraine C. Cline Inbound Marketing, Content Marketing, Web Creation, Social Media, Branding and Graphic Design Services for Construction Industry Clover Creative Group LLC 234 Camp Road Plainfield, NH 03781 603-677-7032 clovercreativegroup.com shawn@clovercreativegroup.com Shawn R. Dixon Digital Branding Specialists, Custom Solutions for Websites & Marketing. Design services for all media, including Web Design, Logos, Print Design and SEO, Video, Animation, Infographics and Social Media.

Concord Direct 92 Old Turnpike Road Concord, NH 03301 603-410-1430 603-225-5008 concorddirect.com sales@concorddirect.com Tom Cook Consulting, Insight, Strategy, Creative Audit, Research, Development, Design & Copywriting, Website & Digital Product Development, Email & Social, Print Execution, Data Processing Cookson Strategic Communications 36 Lowell Street, 2nd Floor Manchester, NH 03101 603-782-8192 cooksonstrategies.com matt@cooksonstrategies.com Matt Cookson Communications agency specializing in Public Relations, Content Creation, Creative Design and Branding, Digital Services and Custom Consulting Services Corporate Communications, Inc. 65 Seavey Street, PO Box 854 North Conway Village, NH 03860 603-356-7011 corporatecommunication.net corpcommkb@yahoo.com Kimberly Beals Full-Service Advertising, Marketing

BUSINESS RESOURCES NH 2021 45

MARKETING SERVICES and Public Relations Company.

Publisher of Tourist Maps, Guides and Related Websites.

CPorter Designs 35 Sunset Road, PO Box 456 Fitzwilliam, NH 03447 603-585-9803 cporterdesigns.com coni@cporterdesigns.com Coni Porter Identity Branding and Marketing Design, Illustration, Publication Design for Print and Web CrystalVision, Innovative Web & eMarketing Solutions 15 Rye Street, Suite 200 Portsmouth, NH 03801 603-433-9546 cvwp.com info@cvwp.com Deb Brewer Custom Application Development, Mobile Development, E-Commerce/ Security, Social Media, Search Engine Optimization, eMarketing, Hosting Drive Brand Studio 170 Kearsarge Street, PO Box 2838 North Conway, NH 03860 603-356-3030 drivebrandstudio.com shift@drivebrandstudio.com Nancy Clark Branding, Strategic Marketing, Traditional & Digital Advertising, Public Relations, Collateral, Website Design & Development, Product Design & Packaging EVR Advertising 155 Dow Street, Suite 300 Manchester, NH 03101 603-932-7103 evradvertising.com info@evradvertising.com Jeff Eisenberg Social Media, Brand Strategies, Content Marketing, Website Development, Hospital Marketing, Design and Production, Traditional and Digital Media eDriven Marketing 72 Whittier Highway Moultonborough, NH 03254 603-960-0454 edrivenmarketing.com cjs@edrivenmarketing.com Charles J. Sayegh Full-Service Design and Marketing

46 BUSINESS RESOURCES NH 2021

Agency: Drone Marketing, Music and Video Production, SEO, Website Design, Digital Consultancy Epiphanies Inc. 4 Country Club Road, #7372 Gilford, NH 03247 603-630-7122 epiphaniesinc.com hey@epiphaniesinc.com Allen Voivod Social Media Strategy, Digital Marketing, Content Strategy, Facebook for Business, Group Training, Speaking/Workshops FIREHORSE Creative, LLC 2 1/2 Beacon Street, Suite 226 Concord, NH 03301 603-225-2334 firehorsecreative.com info@firehorsecreative.com Stephen Smith Responsive Website Design, Graphic Design, Web Development/Programming, Content Management Systems, Brand Development, Social Media Marketing, SEO Fletcher Media Group 70 Main Street, Suite 401-1, PO Box 18 Peterborough, NH 03458 603-562-5745 fletcher-media.com jfletcher@fletchermedia.com Diana Fletcher Creative Design and Communications for Print, Web, Email, Social and Mobile Flyer Communications 20 Lee Street Nashua, NH 03064 603-494-8480 flyercommunications.com pfflyer@flyercommunications.com Paula Frank Website Management: Manage, host, maintain and update Wordpress websites. SEO Knowledge. Freelance Graphic Design Production Artist, PowerPoint, InDesign, Photoshop, Illustrator.

Fourae Graphic & Design Company 16 Birch Drive Newmarket, NH 03857 603-661-8380 fourae.com chris@fourae.com

Christian Archila Award-winning Advertising, Marketing Communications and Graphic Design Services for Corporate, Industrial, High Technology, Real Estate, Municipal, Healthcare, Financial and Emerging Technologies GYK Antler 175 Canal Street Manchester, NH 03101 603-625-5713 gykantler.com marketing@gykantler.com An integrated marketing company who strategize creative and media, including Video Production and Broadcast, Digital Design and Development, Social Media, Media Planning and Buying, Data and Analytics Girard Advertising 604 DW Highway, Suite 105 Merrimack, NH 03054 603-429-0100 603-429-0120 girardadvertising.com advertise@girardadvertising.com Karen Girard Strategic Marketing Planning, Media Buying, Graphic Design & Illustration, Television & Multimedia Production, Website Development, Public Relations, Social Media Hannaford Design 36 Hickory Lane Bedford, NH 03110 603-472-2823 hannaforddesign@comcast.net Joe Hannaford Visual Communications Design Harbour Light Strategic Marketing Inc. 3 Congress Street, Suite A Portsmouth, NH 03801 603-427-2821 603-427-0938 harbourlight.com info@harbourlight.com Ned Savoie Full-Service Strategic Marketing, Award-Winning Web Design and Advertising Services, Brand Marketing, Logos, Copywriting, Print Advertising, SEO

Heartwood Media Inc. 83 Hanover Street, Suite 42 Manchester, NH 03101 603-665-9191 heartwoodmedia.com info@heartwoodmedia.com Chris Conroy Award-Winning, Full-Service, Video Production Company specializing in Marketing, Branding, Development, Recruitment, Education, Training and Public Relations Holmes Lewis Inc. PO Box 4139 Concord, NH 03302 603-485-9672 lakesregion.org/listings/holmes-lewisinc-advertising-and-design/ holmeslewiswj@comcast.net Warren Journay Tourism & Corporate Marketing/ Design i4Market LLC 712 Mast Road Manchester, NH 03102 603-566-1727 603-218-6057 i4market.com lboilard@i4market.com Louri Boilard Website Design, Online Marketing, SEO, SEM, Graphics, Full Online Solutions Hosting, Market Research, Media Planning and Buying, Website Graphic Design and Print, Hosting Solutions, Colocation Services, Email Marketing Ideabenders 6 Manchester Street Nashua, NH 03064 603-886-8448 866-286-3840 ideabenders.com info@ideabenders.com Casey Holt Marketing Consulting & Brand Direction, Advertising Concepts, Copy, Design & Production in all formats, Direct Mail, Small Space Print, Outdoor & Radio, Speech Writing Image 4 7 Perimeter Road Manchester, NH 03103 603-644-0077 603-644-5810 image4.com sales@image4.com

Liz Hummel Trade Show & Retail Displays, Branded Environments, Display Graphics Industrial Traffic 1 Leonard Avenue Hooksett, NH 03106 603-623-8006 603-623-8007 industrialtraffic.com questions@industrialtraffic.com Michelle Omo Online Marketing, Branding, Design, Development, Content Strategy, Digital Marketing Isosceles Design 1800 Elm Street, 2nd Floor Manchester, NH 03104 603-647-1277 603-647-1380 isoscelesdesign.com info@isoscelesdesign.com Dan Schultz Full-Service Graphic Design Firm specializing in Corporate Identity Systems, Print Advertising, Newsletters, Brochures, Annual Reports, Package Design, Direct Mail and Web Design J.C. Signs 17 Grove Street, PO Box 1085 Wolfeboro, NH 03894 603-569-5335 jcsigns.com info@jcsigns.com Jerome Holden Creative, Custom Business Signage and Vehicle Lettering Just Flow Events & Marketing 814 Elm Street, Suite 510 Manchester, NH 03101 603-703-5588 justflownh.com info@justflownh.com Ami D’Amelio Marketing Campaigns, Brand Development, Corporate Communications, Website Development, Social Media Management, Graphic Design, Copywriting, Event Planning, Fundraising and everything in between.

Kent Creative PO Box 8003 Portsmouth, NH 03802 603-742-0800 603-436-7778 kentcreativeweb.com crystal@kentcreativeweb.com

Crystal Ward Kent Copywriting, Print Design, Web Design, Marketing, Exhibits, Speech Writing, Video Scripts, Medical, Environmental, Food, Nonprofits LTD Company 169 South River Road, Suite 8 Bedford, NH 03110 603-623-7699 603-623-5987 ltdspark.com ltd@ltdspark.com Lorrie T. Determann Full-Service Ad Agency, Marketing, Digital, Public Relations, Special Events, Graphic Design, Web Design & Interactive Ad Campaigns, Social Media, Copywriting, Content Creators The Long Group LLC 22 Greeley Street, 2 Medallion Center Merrimack, NH 03054 603-424-5664 603-424-4153 longgrouponline.com tomlong@longgrouponline.com Tom Long Financial Services, Analytics, Research, Marketing & Strategic Planning Loud Canvas Media 383 Central Avenue, Suite 232 Dover, NH 03820 833-568-3226 loudcanvas.com hello@loudcanvas.com Sean Dempsey Website Design, Support and Hosting, Search Engine Optimization, Social Media Management, Digital Marketing, Web and Mobile App Development, Branding, Video and Photography Louis Karno & Company 31 Warren Street Concord, NH 03301 603-224-5566 603-224-9039 lkarno.com info@lkarno.com Jayme Simoes Strategic Communications, Public Relations, Social Media, Crisis Communications, News Distribution m5 Marketing Communications 41 South River Road, 2nd Floor Bedford, NH 03110

603-627-9600 m5.ca info@m5.ca Strategic Marketing, Advertising, Web Development, Interactive, Public Relations, Branding, Social Marketing, Digital and Direct Marketing, Web Development, Audio/Visual Production, Event Planning and Media Buying MarketReach Inc. 410 Amherst Street, Unit 110 Nashua, NH 03063 603-645-1300 603-579-4760 mreach.com inquiry@mreach.com Gregory Hooven, Norma Oakes, Rod Griffith As one of the leading B2B marketing firms in the nation, we create essential marketing programs, campaigns and tools for technology companies.

MESH Interactive Agency 540 N. Commercial Street, Suite 308 Manchester, NH 03101 603-809-4164 302-361-3807 meshagency.com marketing@meshagency.com Bill Schick, Jennifer Kamerman Full-Service Interactive Marketing and Consulting Firm serving Biotech, Medtech, Healthcare, Saas, and Hardware Companies to Increase Customer, Customer-ofCustomer, Patient, and Stakeholder Engagement and Acquisition.

Millennium Agency 500 N. Commercial Street, Suite 502P Manchester, NH 03101 877-873-7445 mill.agency lfanaras@mill.agency Linda A. Fanaras Millennium Agency is a nationallyrecognized boutique Creative Branding, Content and Marketing Strategy firm with a passion for accelerating your business growth.

Montagne Powers 814 Elm Street, Suite 205 Manchester, NH 03101 603-644-3200 603-644-3216 montagnepowers.com scott@montagnepowers.com

Scott Tranchemontagne Full-service Strategic Communications firm specializing in Public Relations, Media and Community Relations, Crisis Communications, Social Media and Experiential Marketing Moriah Design Agency LLC 241 State Route 2 Shelburne, NH 03581 603-466-2363 moriahdesignagency.com dr@moriahdesignagency.com Debbie Ryan Tourism Publications, Graphic Design, Logos, Rack Cards and Brochures, Web Design and Production, SEO, Social Media, Web Hosting Olive Development 1 Middle Street, Suite 220 Portsmouth, NH 03801 603-430-6287 olivedevelopment.com info@olivedevelopment.com Chip Pappas Web Development, specializing in Content Management for Websites & Extranets Pannos Marketing 57 Market Street Manchester, NH 03101 603-625-2443 pannosmarketing.com info@pannosmarketing.com Jim Pannos Strategic Marketing Partner for Financial Institutions working to deliver Branding, Custom Websites, Content Marketing and more Paragon Digital Marketing 34 Court Street Keene, NH 03431 603-399-6400 paragondigital.com info@paragondigital.com Zach Luse Email Marketing, Website Development, Social Media, Search Engine Optimization and Digital Advertising, Website Analytics Parkerhill Reality Labs 286 Parker Hill Road Lyman, NH 03585 603-303-5529 parkerhill.com jonathan@parkerhill.com Jonathan Linowes

BUSINESS RESOURCES NH 2021 47

MARKETING SERVICES An immersive media development company with a history of high-quality VR and AR games and non-gaming applications, educational publications and agile management practices.

Paxton Communications 261 Sheep Davis Road, Suite 6 Concord, NH 03301 603-228-4933 603-228-3047 paxtoncommunications.net chris@paxtoncommunications.net Christopher C. Cornog Advertising and Marketing Communications for Healthcare, Nonprofits, Industrial/High Tech, Financial and others PixelMEDIA LLC 75 New Hampshire Avenue, Suite 100 Portsmouth, NH 03801 603-430-2033 603-430-2034 pixelmedia.com sales@pixelmedia.com Erik Dodier Strategy, Design & Implementation Services for E-Commerce Businesses Proforma Piper Printing 600 Laconia Road, Unit 2, Suite 4 Tilton, NH 03276 603-934-5055 603-934-6500 piperprinting.com craig.shufelt@proforma.com Craig Shufelt Direct Marketing for Small Businesses & Nonprofits, 4-color Printing, Targeted Mailing Lists, Promotional Products, Business Forms, Custom Labels, Banners, Logo Apparel, Advertising Specialties Radar Marketing Group 46 NH-101A, PO Box 1090 Amherst, NH 03031 603-924-9400 radarmarketinggroup.com info@radarmarketinggroup.com William Smith Full-Service Creative Marketing Agency offering Strategic Marketing, Web Design and Development, Print Services Rumbletree 216 Lafayette Road North Hampton, NH 03862

48 BUSINESS RESOURCES NH 2021

603-433-6214 rumbletree.com info@rumbletree.com Jessica Kellogg Full-Service Agency specializing in Branding, Content Strategy, Media Buying, Visual and Digital Design, UI/UX Design, Animation, Video, Recruitment Marketing Scattergood Advertising 49 Hale True Road Chester, NH 03036 603-553-2761 scattergoodadvertising.com joescattergood@gmail.com Joe Scattergood Printing Solutions, Communications, Design, Consulting, Real Estate Scribble Creative Group LLC 3 Executive Park Drive, Suite 290 Bedford, NH 03110 603-623-3933 888-524-9766 nhmarketingcompany.com greatideas@nhmarketingcompany.com Craig Hayes Advertising, Web Development, Package Design, Branding, Graphic Design SilverTech Inc. 196 Bridge Street Manchester, NH 03104 603-669-6600 silvertech.com info@silvertech.com Jeff McPherson Digital Transformation, Digital Marketing and Advertising, User Experience and Design, Web Development and Integration, Hosting and Managed Services Sparkle Media 63 Goose Hole Road New London, NH 03257 603-867-8707 ellenchandler.com ellen@sparkle-media.com Ellen Chandler Manages Marketing Programs for Small Businesses (No Events) Stick Man Designs 13 Hickory Lane, PO Box 214 Barrington, NH 03825 603-568-2373 jodeeziner@metrocast.net Jodie Hall Graphic Design and Illustration,

with a focus on working with Small Businesses (also available for Freelance/Sub-Contract) StoreyManseau LLC 603 Upper Straw Road Hopkinton, NH 03229 603-856-7647 storeymanseau.com laurie@storeymanseau.com Laurie J. Storey-Manseau Marketing and Pubic Relations Consultation and Strategy, Crisis Communications, Media Training, Branding, Reputation Management Sullivan Creative 181 Maple Street PO Box 475 Bethlehem, NH 03574 6B Hills Avenue Concord, NH 03301 603-228-0836 sullivancreative.com team@sullivancreative.com Pamela Sullivan Event Marketing and Management, Tourism Development Marketing Plans, Web Design, Graphic Design, Copy, Social Media, Video Production, Digital and Print Services, Interior and Exterior Graphics, PR and Media Relations Sullivan+Wolf Design LLC 163A Pleasant Street Bristol, NH 03222 603-536-5505 sullivanandwolf.com brian.sullivan@sullivanandwolf.com Brian Sullivan Website Development, Corporate Branding, Digital Marketing, SEO/ SEM, Photography, Social Media, Print Design Susanna Fier Consulting, LLC 5 Oak Lane Stratham, NH 03885 603-568-0383 susannafierconsulting.com Fiersusanna@fierconsulting.com Susanna Fier Public Relations, Marketing, Website Development Swanson Advertising 215 South Broadway, Suite 339 Salem, NH 03079 603-893-8946 swansonadv.com kim@swansonadv.com

Kim Cesati Design & Production of Print Ads, Corporate Identities, Brochures, Catalogs, Direct Mail, Point of Purchase, Packaging, Trade Shows, Website Design and Media Planning & Management Ten20 Strategic Communications 109 Riverwalk Way Manchester, NH 03101 603-566-9399 ten20nh.com mike@ten20nh.com Mike DeBlasi Marketing, Advertising, Public Relations, Branding, Strategic Campaigns, Design, Website Build, Consulting, Media Training, Video Production, Content Creation Tidal Media Group 155 Fleet Street Portsmouth, NH 03801 603-766-4680 603-766-4729 tidalmediagroup.com info@tidalmediagroup.com Ryan Roskilly Website Design, Application Development, Website and Email Hosting, Digital Marketing, Creative Services, Technology Integration Tiny Bully 655 Portsmouth Avenue Greenland, NH 03840 603-430-1110 603-431-5111 tinybullyagency.com info@tinybullyagency.com Danielle O’Neil Full-Service Agency for Brand and Corporate Strategies, Media Buying, Email Marketing, Social Media, SEO, Concept Development, Packaging Design, Graphic Design, Video Production, Animation, Photography, Content Development, Copywriting, Website Design and Development True Marketing Communications 383 Central Avenue, Suite 232 Dover, NH 03820 603-742-0488 info@truemarcom.com Kevin Duffy Brand Strategy & Development,

Digital Marketing, Marketing Strategy, Visual Identity and Logo Design, Website Design and Development, Social Media, Print Collateral and Promo Items VirgoDesign 17 Grove Street Wolfeboro, NH 03894 603-569-0078 virgodesignstudio.com j@virgodesignstudio.com Jeannette D’Onofrio Over 25 years of Professional Creative Artwork for Marketing Communications, specializing in Logo, Sign and Print Design.

WaLa! Web-Tech & Design Group PO Box 570 Bristol, NH 03222 877-424-0821 wala-marketing.com info@wala-marketing.com Michael Bednaz Custom E-Commerce Storefront Development, Custom B2B/B2C Website Development, Print/Online

Advertising & Graphic Design, Direct Mail & Email Marketing, SEO & Creative Copywriting, Packaging & Product Design, Vehicle & Billboard Graphics Design, Trade Show Exhibit Design & Show Management Web-Kare LLP 74 Main Street, PO Box 959 Raymond, NH 03077 877-351-1769 603-895-5503 web-kare.com marketing@web-kare.com Mary Ann Wells, Knute Klefos Specializing in Industrial Branding, Website Design and Development, Online Promotion, Sales Materials, Digital Asset Management, Marketing Automation WebAction Group LLC PO Box 245 Hudson, NH 03051 800-881-8047 webactiongroup.com takeaction@webactiongroup.com Steven Forkey Search Engine Optimization, Local

ALWAYS ON Reach your audience everywhere with live, local radio. Radio works!

Search Marketing, Social Media Management & Marketing, Mobile Websites WebAgency — a division of Mouseclicks LLC 71 Spit Brook Road, Suite 209 Nashua, NH 03060 603-891-0304 webagency.com info@webagency.com Jeremy Milani Digital Strategy, Digital Marketing Digital Experience wedü Inc. 20 Market Street Manchester, NH 03101 603-647-9338 603-647-2325 wedu.com info@wedu.com Sean M. Owen Brand Promotion, Strategy, Public Relations, Creative, Experiential Marketing, Digital Marketing, Website Design, Multimedia and Internet-Based Applications

White Birch Communications Group 29 School Street, Suite 200 Concord, NH 03301 603-228-3322 603-228-0713 dupontgroup.com wbirch@dupontgroup.com James Monahan Public Relations, News Media Campaigns, Marketing and Communications Services for Businesses and Nonprofits Windhill Design LLC 7227 Pleasant Street Loudon, NH 03307 603-581-2675 603-556-8448 windhill.com info@windhill.com Link Moser Website Design, Search Engine Optimization, Website Hosting, Online Marketing & Promotion Source: NHBR Survey

AllstatesBusinessSolutions.com 603-505-8577 • Trade Shows • Corporate Apparel • Events and Outings

• Meetings • Customer and Employee Gifts • Branding and so much more!

BUSINESS RESOURCES NH 2021 49

The business case for implementing DEI

BY JAMES MCKIM

Studies show, by providing an inclusive environment for employees and managers who have diverse internal, external and organizational characteristics, companies set the stage for innovation and business growth.

Businesses that establish diversity, equity and inclusion principles outperform their peers

D

iversity — a buzzword that has taken the nation by storm. Its use and importance have been amplified by the killings of George Floyd, Ahmad Aubrey and Breonna Taylor.

Many people say that diversity is the solution to the divisiveness we have seen in our society over the last few centuries.

But is it that simple? And is there more of a reason to lean into diversity than social justice?

Studies from the Harvard Business Review, Boston Consulting Group, McKinsey and Clear Company show diversity has a strong correlation with organizational performance.

+25% 55

44

Quartile

50 BUSINESS RESOURCES NH 2021

2019

2019

Median

James McKim is founder and managing partner of Organizational Ignition, a consulting practice focused on organizational performance. He can be reached at james.mckim@organizationalignition.com or 603-540-3988.

Ethnic Diversity

Gender Diversity

50

4th

1st

+36% 59

43

Quartile

4th

1st

The chart above is from McKinsey’s most recent report, “Diversity Wins: How inclusion matters.” It shows (blue bars) that organizations with diversity of gender are 25% more likely to be more profitable than their peers.

It also shows that organizations with diversity of ethnicity (green bars) are 36% more likely to be more profitable than their peers.

The World Economic Forum’s report “Diversity, Equity, and Inclusion 4.0” suggests that companies with diverse employees have “up to 20% higher rate of innovation and 19% higher innovation revenues.”

Think of the most innovative companies (e.g. Google and Apple). Ever wonder why they are so innovative? One reason they,

themselves, point to is their diverse employee base.

DIVING DEEPER INTO DIVERSITY What does that mean for organizations here in New Hampshire? Many say that in a state that is 91.2% categorized as white, there is no diversity. Many say they have trouble hiring “diverse” people. Others think of diversity strictly in terms of gender. In my experience, those narrow definitions prevent us from realizing that diversity is broader than race or gender.

In my experience, it is best to define “diversity” using the “Diversity Wheel” shown in the figure above. The wheel was originally created in 1991 by Marilyn Loden at Johns Hopkins University. It was updated in 2009

by Gardenswartz and Rowe.

The basic notion is that we all have internal, external and 50 organizational characteristics of our personalities.

Internal characteristics are powerful/sustaining characteristics, having a lifelong impact (e.g. age, ethnicity, gender, physical abilities/qualities, race and sexual orientation/identity).

External characteristics are other important characteristics acquired later, potentially less influential, mutable differences (e.g. educational background, income, marital status, work experience, military experience, religion and geographic location).

Organizational characteristics are social interaction characteristics (e.g. function in an organization such as sales or R&D, seniority in the organization, level of contribution such as individual contributor or manager).

Diversity is more than just race or gender.

It includes belief systems and ways of thinking or interacting with the world.

them perform at their best.

Bringing these three concepts (diversity, equity and inclusion — DEI) together, organizations that equitably include diverse people are those that outperform their peers.

DRIVING RESULTS But diversity of people in an organization alone is not sufficient to achieve the results described by the research. Inclusion must also be part of the equation — inclusion with the goal of making people feel like they are valued and belong is what drives those results.

A good way to think about inclusion is that it is “active, intentional and ongoing engagement with diversity in ways that increase awareness, content knowledge, cognitive sophistication and empathic understanding of the complex ways individuals interact within systems and institutions. (It is) the act of creating involvement, environments and empowerment in which any individual or group can be and feel welcomed, respected, supported and valued to fully participate.”* This begs the question, how do we include people so they feel welcomed, respected, supported and valued — in other words, like they belong?

Many people feel that including and treating people equally is what makes them feel as if they belong. Yet, equality is also insufficient to produce belonging and superior organizational performance.

Treating people equally does not take into consideration the different needs, capabilities and circumstances of individuals.

Have you ever been given the same sized chair in your office as everyone else yet you are smaller (or larger) than most? Was not the chair uncomfortable, leading you to spend time addressing that discomfort that could, otherwise, be spent on your work?

Treating people equitably accounts for those differences and provides people with what they need. Treating people equitably is what makes people feel as if they are valued and belong. Treating people equitably helps

YOUR NEXT STEPS TOWARD DEI We have established that diversity is more than just race or gender. We have established that organizations that equitably include diverse employees outperform those that do not. With New Hampshire demographics the way they are, how can you gain the advantages of DEI? We know that benefiting from DEI is a long journey. Different organizations are at different points along the journey. Some have a DEI committee and a DEI plan already in progress. They are making their way through the challenges faced by any organization, trying to change the way an entire organization operates. Others are just starting and don’t know where to begin.

First, realize that DEI is all about people. I suggest you think of DEI as an organizational approach or set of principles rather than a goal or objective. DEI should be in the DNA of your organization – in everything your employees do. How do you do this? Make it part of your organization’s culture. Establish DEI principles that align with your organizational values.

Second, think of DEI as a change management effort. We humans are resistant to change. We tend to change only when we are truly motivated to do so. Everyone’s motivations are different. Identify and empower a person in your organization to be the change agent authorized to drive the change. This person will need to identify what motivates the people in your organization and help identify ways to make change happen.

Third, follow my 5 Magic Guideposts to DEI. (Note: Any change or project management professional will recognize these “phases,” but it is their application to the topic of DEI that makes the difference.)

1. SET THE TONE. Provide foundational DEI education. Establish definitions of words such as “diversity,” “equity” and “inclusion.”

Answer questions such as “What percentage of our employee base is <insert characteristic from Diversity Wheel>?” “Do employees feel like they 'belong' in the organization?” “How many discrimination lawsuits have we had?” “Are we not reaching part of our TAM (Total Addressable Mar-

ket) because we don’t understand them?”

Identify challenges in your organization around race and set the stage for addressing race as a priority for your organization, such as establishing board and management-level commitment.

2. IDENTIFY AREAS. Identify the areas in the organization where discrimination is occurring or where there is lack of innovation or belonging due to exclusion of diverse people based on the questions identified in the first step.

3. ASSESS GAPS. Assess the gaps in employee understanding of how to live by DEI principles at multiple levels: informal (off-task office interaction) and formal (policy/process/procedure).

4. ESTABLISH GOALS. Define goals for living by DEI principles that support organizational goals. Create an action plan (including funding) to close that gap.

5. IMPLEMENT CHANGE. Implement the action plan. Monitor and control the effort. Track and report on progress regularly. Make adjustments to the action plan as needed to reset the tone for further success, even returning back to the beginning of the cycle.

Always look for continuous improvement.

THE JOURNEY AHEAD Organizations across New Hampshire are working toward diversity, equity and inclusion.

You don’t have to create tools and techniques from scratch or go it alone. But do expect to have many difficult conversations about race, gender, age, religion, ways of thinking, how the organization is structured and how the organization is run (to name a few).

While some conversations may not be pleasant, they will lead to employees bringing their authentic selves to work.

As Debe Henley wrote in a recent Forbes article “How To Be Your Authentic Self At Work (And Why It Matters),” bringing our authentic selves to work is critical to achieving best personal performance, which leads to best organizational performance.

Just think, you will be killing four birds with one stone: bringing about social justice; following the precept of corporate responsibility; making New Hampshire a more welcoming place for people to work and live; and achieving the best performance your organization can muster. *Accreditation Review Commission on Education for the Physician Assistant Standards 5th edition

BUSINESS RESOURCES NH 2021 51

MEDIA OUTLETS ALTON The Baysider 5 Water Street Meredith, NH 03253 603-279-4516 603-279-3331 newhampshirelakesandmountains.com baysider@salmonpress.com Issue Date: Thursday Circulation: 5,469 Publisher: Frank Chilinski Editor: Joshua Spaulding BEDFORD Bedford Bulletin 100 William Loeb Drive, PO Box 522 Manchester, NH 03109 603-668-4321 603-624-0727 newhampshire.com/section/ newhampshire1408 editor@thebedfordbulletin.com Issue Date: Thursday Circulation: 9,600 Publisher: Joseph W. McQuaid Editor: Christine Heiser The Bedford Journal 110 Main St., Suite 1 Nashua, NH 03060 603-594-6599 603-882-5138 cabinet.com/bedford-journal cabnews@cabinet.com Issue Date: Friday Circulation: 9,500 Publisher: Heather Goodwin Henline Editor: Terry Foster BERLIN The Berlin Daily Sun 177 Main Street, PO Box 279 Berlin, NH 03570 603-326-6100 603-737-0149 berlindailysun.com bds@berlindailysun.com Issue Date: Tuesday and Thursday Circulation: 9,000 Publisher: Mark Guerringue Editor: Barbara Tetreault Berlin Reporter 79 Main Street Lancaster, NH 03584 603-788-4939 603-788-3022 newhampshirelakesandmountains.com democrat@salmonpress.com

52 BUSINESS RESOURCES NH 2021

Issue Date: Wednesday Circulation: 2,900 Publisher: Frank Chilinski Editor: Tara Giles CANDIA-AUBURN Candia-Auburn Post 100 William Loeb Drive Manchester, NH 03109 603-206-7800 603-206-7801 unionleader.com/section/ newhampshire1412 bmcquaid@unionleader.com Issue Date: Thursday Circulation: 3,150 Publisher: Joseph W. McQuaid President: Brendan McQuaid

CENTER OSSIPEE Carroll County Independent 5 Water Street, PO Box 250 Meredith, NH 03253 603-279-4516 603-279-3331 newhampshirelakesandmountains.com tbeeler@salmonpress.com Issue Date: Thursday Circulation: 4,482 Publisher: Frank Chilinski Editor: Thomas Beeler

CHESTER/HAMPSTEAD Tri-Town Times 118 Hardy Road Londonderry, NH 03053 603-537-2760 603-537-2765 nutpub.net tritowntimes@nutpub.net Issue Date: Thursday Circulation: 19,500 Publisher & Editor: Debra Paul

CLAREMONT Eagle Times 45 Crescent Street, PO Box 888 Claremont, NH 03743 603-543-3100 603-542-9705 Advertising Fax: 603-504-3199 eagletimes.com news@eagletimes.com Issue Date: Monday through Saturday Circulation: 6,000 Publisher: George Sample Editor: Bill Chaisson

COLEBROOK Colebrook Chronicle PO Box 263 Colebrook, NH 03576 603-246-8998 603-246-9918 colebrookchronicle.com editor@colebrookchronicle.com Issue Date: Friday Circulation: 6,000 Publisher: Donna Jordan Editor: Charles Jordan The News and Sentinel 6 Bridge Street, PO Box 39 Colebrook, NH 03576 603-237-5501 603-237-5060 colebrooknewsandsentinel.com editor@colebrooknewsandsentinel.com Issue Date: Wednesday Circulation: 3,278 Publisher: Karen Harrigan Editor: Karen Harrigan

CONCORD Binnie Media 4 Church Street Concord, NH 03301 603-230-9000 603-228-2030 binniemedia.com General Manager: Massimo Rosati Owner of WBIN-TV and several radio stations, including 105.5 WJYY, 106.3 Frank-FM, 93.3 The Wolf and 107.7 The Pulse Concord Monitor 1 Monitor Drive, PO Box 1177 Concord, NH 03302 603-224-5301 Advertising Fax: 603-228-8238 News Fax: 603-224-8120 concordmonitor.com news@cmonitor.com Issue Date: Daily Circulation: 12,121 Publisher: Heather McKernan Editor: Steve Leone New Hampshire Public Radio 2 Pillsbury Street, 6th Floor Concord, NH 03301 603-228-8910 or 800-639-4131 603-224-6052 nhpr.org President & CEO: Betsy Gardella News Director: Dan Barrick

CONWAY The Conway Daily Sun PO Box 1940 North Conway, NH 03860 603-356-3456 News Fax: 603-356-8360 conwaydailysun.com news@conwaydailysun.com Issue Date: Tuesday through Saturday Circulation: 16,100 Publisher: Mark Guerringue Editor: Margaret McKenzie DERRY Derry News 46 West Broadway, Route 102 PO Box 307 Derry, NH 03038 603-437-7000 Advertising Fax: 603-432-4510 News Fax: 603-432-4510 derrynews.com editor@derrynews.com Issue Date: Thursday Circulation: 26,500 Publisher: Karen Andreas Editor: Rosemary Ford DOVER Foster’s Daily Democrat 11 Main Street Dover, NH 03820 603-742-4455 Advertising Fax: 603-740-3461 News Fax: 603-749-7079 fosters.com news@fosters.com Issue Date: Daily Circulation: 10,304 General Manager: Howard Altschiller Townsquare Media LLC 292 Middle Road Dover, NH 03820 603-749-9750 townsquaremedia.com Owner of WOKQ 97.5 FM, WPKQ 103.7 FM and The Shark 102.1 FM DURHAM New Hampshire PBS 268 Mast Road Durham, NH 03824 603-868-1100 nhptv.org President & CEO: Peter Frid

EXETER Exeter News-Letter 111 New Hampshire Avenue Portsmouth, NH 03801 800-439-0303 603-433-5760 seacoastonline.com newsletter@seacoastonline.com Issue Date: Friday Circulation: 3,776 Editor: Patrick Cronin GILFORD Gilford Steamer 5 Water Street Meredith, NH 03253 603-279-4516 x111 603-279-3331 newhampshirelakesandmountains.com steamer@salmonpress.com Issue Date: Thursday Circulation: 4,158 Publisher: Frank Chilinski Editor: Brendan Berube GOFFSTOWN Goffstown News 100 William Loeb Drive Manchester, NH 03109 603-206-7800 603-206-7801 newhampshire.com/section/ newhampshire1409 editor@goffstownnews.com Issue Date: Thursday Circulation: 6,800 Publisher: Joseph W. McQuaid Editor: Susan Clark HAMPTON The Hampton Union 111 New Hampshire Avenue Portsmouth, NH 03801 800-439-0303 603-433-5760 seacoastonline.com hamptonunion@seacoastonline.com Issue Date: Friday Circulation: 3,224 Editor: Patrick Cronin HILLSBOROUGH The Messenger 246 West Main Street, PO Box 1190 Hillsborough, NH 03244 603-464-3388 603-464-4106 granitequill.com

granitequill@mcttelecom.com Issue Date: Friday Circulation: 15,000 Publisher: Leigh Bosse Editor: Joyce Bosse HOLLIS/BROOKLINE The Hollis/Brookline Sunday Select 17 Executive Drive Hudson, NH 03051 603-673-3100 603-882-5138 cabinet.com/hollis-brookline-journal cabnews@cabinet.com Issue Date: Sunday Circulation: 5,450 Publisher: Heather Goodwin Henline Editor: Terry Foster HOOKSETT The Hooksett Banner 100 William Loeb Drive Manchester, NH 03109 603-206-7800 603-206-7801 newhampshire.com/section/newhampshire1410 editor@hooksettbanner.com Publisher: Joseph W. McQuaid Editor: Susan Clark HUDSON Hudson/Litchfield News One Campbell Avenue Hudson, NH 03051 603-880-1516 603-879-9707 areanewsgroup.com news@areanewsgroup.com Issue Date: Friday Circulation: 13,000 Publisher & Editor: Leonard T. Lathrop KEENE Keene Sentinel 60 West Street, PO Box 546 Keene, NH 03431 603-352-1234 Advertising Fax: 603-352-9733 News Fax: 603-352-9700 sentinelsource.com news@keenesentinel.com Issue Date: Daily Circulation: 7,362 Publisher: Thomas Ewing Editor: Paul Miller

KINGSTON Carriage Towne News 14 Church Street, PO Box 100 Kingston, NH 03848 603-734-9050 603-642-7750 carriagetownenews.com elisha@carriagetownenews.com Issue Date: Thursday Circulation: 25,707 Publisher: Karen Andreas Editor: Elisha Blaisdell LACONIA The Laconia Daily Sun 1127 Union Avenue Laconia, NH 03246 603-737-2026 laconiadailysun.com news@laconiadailysun.com Issue Date: Tuesday through Saturday Circulation: 18,000 Publisher: Adam Hirshan Editor: Roger Carroll LANCASTER Coos County Democrat 79 Main Street Lancaster, NH 03584 603-788-4939 603-788-3022 newhampshirelakesandmountains.com democrat@salmonpress.com Issue Date: Wednesday Circulation: 5,400 Publisher: Frank Chilinski Editor: Tara Giles LITTLETON Littleton Courier 79 Main Street Lancaster, NH 03584 603-788-4939 603-788-3022 newhampshirelakesandmountains.com courierreporter@salmonpress.com Issue Date: Wednesday Circulation: 5,012 Publisher: Frank Chilinski Editor: Tara Giles LONDONDERRY Londonderry Times 118 Hardy Road Londonderry, NH 03053 603-537-2760 603-537-2765 nutpub.net

londonderrytimes@nutpub.net Issue Date: Thursday Circulation: 19,500 Publisher: Debra Paul Nutfield News 118 Hardy Road Londonderry, NH 03053 603-537-2760 603-537-2765 nutpub.net nutfieldnews@nutpub.net Issue Date: Thursday Circulation: 19,500 Publisher: Debra Paul MANCHESTER iHeartMedia Manchester 70 Foundry Street, Suite 300 Manchester, NH 03102 603-625-6915 603-625-9255 Market President: Joseph Graham Owner of Morning Buzz Network — morningbuzz.com; 101.1 WGIR-FM Rock 101 — rock101fm.com; 610 WGIR-AM News Radio 610 — wgiram.com NH Business Review 150 Dow Street Tower 1, 2nd Floor Manchester, NH 03101 603-624-1442 603-624-1310 nhbr.com jfeingold@nhbr.com Issue Date: Bi-Weekly Friday Circulation: 50,000 Publisher: Ernesto Burden Editor: Jeff Feingold New Hampshire Union Leader & New Hampshire Sunday News 100 William Loeb Drive, PO Box 9555 Manchester, NH 03108 603-668-4321 Advertising Fax: 603-641-9773 News Fax: 603-668-0382 unionleader.com bmcquaid@unionleader.com Issue Date: Daily Circulation: 48,000 Publisher: Joseph W. McQuaid President: Brendan McQuaid Saga Communications 500 Commercial Street Manchester, NH 03101 603-669-5777 sagacom.com General Manager: Bob Cox BUSINESS RESOURCES NH 2021 53

MEDIA OUTLETS Owner of WZID 95.7 FM, WFEA 1370 AM, 96.5 The Mill and 103.1 The Outlaw WMUR-TV Channel 9 100 South Commercial Street Manchester, NH 03101 603-669-9999 603-641-9005 wmur.com General Manager: Jeff Bartlett MEREDITH Meredith News & Newfound Landing 5 Water Street Meredith, NH 03253 603-279-4516 603-279-3331 newhampshirelakesandmountains.com brendan@salmonpress.news Issue Date: Thursday Circulation: 3,121 Publisher: Frank Chilinski Editor: Brendan Berube MERRIMACK The Merrimack Journal 110 Main Street, Suite 1 Nashua, NH 03060 603-673-3100 603-673-8250 cabinet.com cabnews@cabinet.com Issue Date: Sunday Circulation: 11,000 Publisher: Heather Goodwin Henline Editor: Terry Foster MILFORD The Cabinet Press Inc. 110 Main Street, Suite 1 Nashua, NH 03060 603-673-3100 603-882-5138 cabinet.com cabnews@cabinet.com Issue Date: Thursday Circulation: 2,050 Publisher: Heather Goodwin Henline Editor: Matthew A. Burdette

NASHUA The Telegraph 110 Main Street, Suite 1 Nashua, NH 03060 603-594-1200 nashuatelegraph.com news@nashuatelegraph.com Issue Date: Daily Circulation: 15,500 Publisher: Heather Goodwin Henline Editor: Matthew A. Burdette PETERBOROUGH Monadnock Ledger-Transcript 20 Grove Street, PO Box 36 Peterborough, NH 03458 603-924-7172 Advertising Fax: 603-924-3681 News Fax: 603-924-3681 ledgertranscript.com news@ledgertranscript.com Issue Date: Twice weekly Circulation: 5,383 Publisher: Heather McKernan Editor: Ben Conant, Meghan Pierce PITTSFIELD The Suncook Valley Sun 21 Broadway, PO Box 156 Pittsfield, NH 03263 603-435-6291 suncookvalleysun.com svsun@aol.com Issue Date: Wednesday Circulation: 8,388 Publisher: Ross Morse Editor: Ross Morse PLYMOUTH/BRISTOL Plymouth Record Enterprise 5 Water Street Meredith, NH 03253 603-279-4516 603-279-3331 newhampshirelakesandmountains.com record@salmonpress.com Issue Date: Thursday Circulation: 4,106 Publisher: Frank Chilinski Editor: Brendan Berube PORTSMOUTH Portsmouth Herald 111 New Hampshire Avenue Portsmouth, NH 03801 800-439-0303

54 BUSINESS RESOURCES NH 2021

603-433-5760 seacoastonline.com news@seacoastonline.com Issue Date: Daily Circulation: 9,589 Editor: Richard Fabrizio SALEM The Salem Observer 100 William Loeb Drive Manchester, NH 03109 603-206-7800 603-206-7801 newhampshire.com/section/ newhampshire1411 editor@salemobserver.com Publisher: Joseph W. McQuaid Editor: Christine Heiser SUTTON InterTown Record 1719 Route 114, PO Box 162 North Sutton, NH 03260-0162 603-927-4028 intertownrecord.com info@intertownrecord.com Issue Date: Tuesday Circulation: 2,250 Publisher: Annette Vogel Editor: Sasha Wolfe

603-298-0212 vnews.com jgregg@vnews.com Issue Date: Daily Circulation: 14,500 Publisher: Dan McClory News Editor: John Gregg The North Woods Weekly 6 Bridge Street PO Box 39 Colebrook, NH 03576 603-237-5501 603-237-5060 northwoodsweekly.com editor@northwoodsweekly.com Issue Date: Friday Circulation: 15,000 Publisher: Karen Harrigan Editor: Karen Harrigan WINDHAM Windham Independent News 233 Range Road Windham, NH 03087 603-898-7874 windhampublishing.com windependentnews@aol.com Issue Date: Weekly, Fridays Circulation: 3,500 Publisher & Editor: Jon Carpenter WINNISQUAM

WARREN Northcountry News PO Box 118 North Salem, NH 03073 603-328-5071 northcountrynewsnh.com ncnewsnh@gmail.com Issue Date: Every other Friday Circulation: 9,000 Publisher: Bryan Flagg Editor: Bryan Flagg

Winnisquam Echo 5 Water Street Meredith, NH 03253 603-279-4516 x111 603-279-3331 newhampshirelakesandmountains.com record@salmonpress.com Issue Date: Thursday Circulation: 7,333 Publisher: Frank Chilinski Editor: Brendan Berube WOLFEBORO

WEST LEBANON Great Eastern Radio 106 North Main Street West Lebanon, NH 03784 603-298-0332 greateasternradio.com Owner of several radio stations, including 107.7 The Pulse, KIXX 101.9 and Q-106 Valley News 24 Interchange Drive, PO Box 877 West Lebanon, NH 03784 603-727-3217

Granite State News 5 Water Street Meredith, NH 03253 603-279-4516 603-279-3331 newhampshirelakesandmountains.com grunter@salmonpress.com Issue Date: Thursday Circulation: 5,000 Publisher: Frank Chilinski Editor: Brendan Berube

Source: NHBR Survey

PRINTERS AND PRINT SERVICES DARTMOUTH-LAKE SUNAPEE REGION Dartmouth Printing Company 69 Lyme Road Hanover, NH 03755 603-643-2220 sheridan.com paulbozuwa@sheridan.com Paul Bozuwa Magazine, Journal & Catalog Printing, Publishing Services and Technology Provider Echo Communications Inc. 59 Pleasant Street, PO Box 2300 New London, NH 03257 603-359-7355 echocominc.com mark@echocominc.com Mark Belden Award-Winning, Digitally Integrated 4-color Print Communications Service Provider: Design, Print, Mail, Fulfillment R.C. Brayshaw & Co. 45 Waterloo Street Warner, NH 03278 603-456-3101 603-456-3105 rcbrayshaw.com tbrayshaw@rcbrayshaw.com Thomas Brayshaw Offset & Digital Printing, Wide Format Printing, Binding, Direct Mail, Promotional Products, Web Services

LAKES REGION The Kingswood Press 26 Mill Street, PO Box 506 Wolfeboro, NH 03894 603-569-3017 603-569-3132 kingswoodpress.com info@kingswoodpress.com William Swaffield Commercial Job Printing featuring Digital Color, Full Bindery

MERRIMACK VALLEY REGION Allegra Marketing Print Mail 128 South River Road, Suite 2 Bedford, NH 03110 888-617-4162 603-669-8613 allegrabedford.com info@allegrabedford.com Steve Chaisson Marketing communications provider offering Print & Mailing

Services, Banners & Posters, Ad Specialties & Online Solutions Alphagraphics 97 Main Street Nashua, NH 03060 603-595-1444 603-881-5557 alphagraphics.com/us-new-hampshirenashua-us277 us277@alphagraphics.com David Orpin Business and Marketing Printing, Marketing Services, Signs and Large Graphics, Branded Apparel BIGraphics Inc. 472 Amherst Street #18 Nashua, NH 03063 603-594-8686 603-578-9794 bigraphicsinc.com info@bigraphicsinc.com Joseph Dumont Large Format Digital Printing & Exhibit Materials Provider, Vehicle Graphics Bovie Screen Process Printing Co. 4 Northeast Avenue Bow, NH 03304 603-224-0651 603-224-4908 bovie.com info@bovie.com David Gintzler, Gary Shirk Industrial, Functional Printing, Plastic Fabrication, Membrane Switches, Graphic Overlays, Product Marketing, Displays Budget Document Technology 542 Harvey Road Manchester, NH 03103 603-622-9631 603-627-5553 bdtme.com info@bdtme.com Tom Ouellette Print Device Repairs, Supplies and Print Environment Optimization Capitol Copy Inc. One Eagle Square Concord, NH 03301 603-226-2679 capitolcopy.com production@capitolcopy.com Ken Kreis Printing, Mailing, Business Cards, Folding, Copies, Promotional Items Colonial Printing 143 Middle Street Manchester, NH 03101

603-622-4282 603-623-8499 colonialprintingnh.com sales@colonialprintingnh.com Jeffrey Boles Commercial Offset Printing, Graphic Design, Bindery, Social Invitations, Yard Signs, Promotional Products, Mailing and Wide Format Printing Cummings Printing Company 4 Peters Brook Drive, PO Box 16495 Hooksett, NH 03106 800-647-0035 603-623-5132 cummingsprinting.com info@cummingsprinting.com John Foss Publication Printing, Mailing, Bindery, and Digital Magazines Granite Image Epsom Circle Shoppes, 940 Suncook Valley Hwy. #17, PO Box 683 Epsom, NH 03234 603-736-6056 603-736-6089 granite-image.com print@granite-image.com Denise Robinson Commercial Printing and Copies, Banners, Full-Color Printing, Wedding Invitations, Business Checks Graphic Consumer Services PO Box 368 Candia, NH 03034 603-483-5355 graphicsnh.com promotions@graphicsnh.com Rick Bouthiette Printing & Promotional Products

& Soft-Cover Books, Map-Folded Medical Device IFU’s & more Keystone Press 9 Old Falls Road Manchester, NH 03103 603-622-5222 603-622-9432 keystonepress.com dan@keystonepress.com Daniel Biron Commercial Print and Mail with Variable Data; we can personalize each mail piece, Banners, Signs, Promotional Items and more.

Minuteman Press of Concord 93 Storrs Street Concord, NH 03301 603-225-3713 603-225-9916 concord-nh.minutemanpress.com concord-nh@minutemanpress.com Sue & Ray Beland Printing, Copying New England Duplicator 8030 South Willow Street Manchester, NH 03103 603-623-7080 nedupe.com info@nedupe.com Mark Wheeler Digital Printing, Binding, Black/ Color Plotting, Large Format Color, Banners, Signs, Trade Show, Direct Mail, Graphic Design

Harris Trophy 61 Stark Street Manchester, NH 03101 603-669-3984 603-669-4984 harristrophy.com awards@harristrophy.com Frank Fraitzl, Lisa Fraitzl Corporate Awards, Sports Awards, Plaques, Medals, Engraving, Copying, Business Cards, Rubber Stamps

NH Print & Mail Services 30 Terrill Park Drive Concord, NH 03301 603-226-4300 603-226-4399 nhprintmail.com info@nhprintmail.com Kevin Boyarsky Business Printing Services, Mailing, First-Class Presort, Wide Format, Promotional Products, Wide Format Printing, Promotional Items, Wall/ Floor/Window Graphics, Offset and Digital Printing, Finishing and Bindery, Kitting/Fulfillment, Presort and Bulk Mailing

Kase Printing, Inc. 13 Hampshire Drive, Unit 12 Hudson, NH 03051 603-883-9223 603-883-9232 kaseprinting.com sales@kaseprinting.com Mike Ribaudo 40” Offset + Digital Printed Catalogs, Newsletters, Mailing, Hard

Optimum Bindery Services of N.E. Inc. 120 Northeastern Boulevard, Unit 1 Nashua, NH 03062 603-886-3889 603-595-4387 optimumbindery.com info@optimumbindery.com Cheryl Newell Bookbinding and Finishing Services BUSINESS RESOURCES NH 2021 55

PRINTERS AND PRINT SERVICES Papergraphics 4 John Tyler Street Merrimack, NH 03054 800-499-1835 603-880-1751 papergraphicsonline.com info@papergraphics.biz Karen L. Hall, Frank Lagana Commercial printers providing best in quality & service; Direct Mail, Fulfillment Premier Printing & Embroidery 3 School Street, PO Box 2069 Hillsborough, NH 03244 603-464-5321 603-464-5859 speedyprintingnh.com info@premierprintingnh.com Bonita Hadley Copying, Printing, Oversized Copies, Custom Embroidery and Screen Printing, Offset and Digital Printing, Binding and Finishing Puritan Press Inc. 95 Runnells Bridge Road Hollis, NH 03049 603-889-4500 603-889-6551 print@puritanpress.com Jay W. Stewart Digital and Offset Printing, Fine Art Books, Art Prints, Mailing Signature Digital Imaging 880 Candia Road, Unit 7, PO Box 16328 Manchester, NH 03109 603-624-4025 signaturenh.com info@signaturenh.com Shawn Broden Full-Color Digital Printing, Large and Small Scanning, Digital Plotting, Bid Document Management, Reprographics Sir Speedy Printing & Copy Center 41 Elm Street Manchester, NH 03101 603-625-6868 603-624-8327 sirspeedyofnh.com info@sirspeedyofnh.com Dick Stonner, Jay Stonner Digital Printing & Copying, Graphic Design, Marketing and Advertising Concepts and Direct Mail Services, Direct Marketing, Finishing and Binding, Integrated Marketing, Trade Show and Event Marketing, Promotional Items

56 BUSINESS RESOURCES NH 2021

Spectrum Marketing Companies 95 Eddy Road, Suite 101 Manchester, NH 03102 603-627-0042 603-627-1637 spectrummarketing.com kevinl@spectrummarketing.com Kevin Lash Direct Mail, Printing, Large-Format Signs, Branded Apparel, Promotional Products and Publishers of Spectrum Monthly Spectrum Signs & Graphics 97 Eddy Road #4 Manchester, NH 03102 603-657-7079 603-657-7087 spectrumsigns.com info@spectrumsigns.com Project Consultation, Graphic Design, Large-Format Signs and Vehicle Wraps, Trade Show Graphics, Retail Business Signs, Commercial Signage, Laser Engraving, Custom Cutting Talient Action Group 105 Faltin Drive Manchester, NH 03103 603-703-0795 talientactiongroup.com orders@talientaction.com Sean Owen Digital Printing, Variable Data Printing, Mail Services, Web2Print Portals, Large Format Town & Country Reprographics Inc. 10 Ferry Street, Suite 120 Concord, NH 03301 603-226-2828 603-225-8437 reprographic.com info@reprographic.com Daniel Biron Print and Mail use Variable Data to personalize each mail piece, Graphic Design, Banners, Signs, Promotional Items and more Wharf Industries Printing Inc. 3 Lexington Road, Unit 2, PO Box 367 Windham, NH 03087 603-421-2566 603-421-1807 wharfindustries.com sales@wharfindustries.com Michael Comeau Full-Service, Quality Color Printing & Digital High-Speed Copying

MONADNOCK REGION Savron Graphics LLC 32 Fitzgerald Drive, Suite 1 PO Box 250 Jaffrey, NH 03452 603-532-7726 603-532-4460 savron.com savron@savron.com Rob Crowley General Quick Printing, Color Copying, Faxing & Rubber Stamps Sterling Business Print & Mail 206 Concord Street Peterborough, NH 03458 603-924-9401 603-924-9247 sbc@sbcnh.com George Sterling Business Logo, 4-Color Printing Mailings, Color Copies, Envelopes, Stationery, Promotional Items

SEACOAST REGION AMI Graphics 223 Drake Hill Road, PO Box 157 Center. Strafford, NH 03815 603-664-7174 amigraphics.com info@amigraphics.com Edward Miles Large & Grand Format Printing, Banners, Billboards, Retail POP Signs, Vehicle Graphics & Wraps, Trade Show Graphics Allegra Marketing Print Mail 222 International Drive, Suite 140 Portsmouth, NH 03801 603-433-4680 603-427-0680 allegraportsmouth.com info@allegraportsmouth.com Steve Chaisson Marketing communications provider offering Print & Mailing Services, Banners & Posters, Ad Specialties & Online Solutions Galligher Printing Services PO Box 1096 Exeter, NH 03833 603-672-4540 galligherprinting.com GPS@galligherprinting.com Dennis Galligher Print Production Services, Mailing and Distribution

ImageWise, Design & Printing Services 113 Lafayette Road Hampton Falls, NH 03844 603-926-6742 603-926-4644 imagewisegraphics.com sales@imagewisegraphics.com Eric Lindsay Digital and Offset Printing, Graphic Design Kelley Solutions Inc. 210 West Road, Unit 7 Portsmouth, NH 03801 603-431-3881 603-430-6855 kelleysolutions.com skelley@kelleysolutions.com Lisa Finneral, Shawn Kelley Evaluates & Organizes Your Print and Promotional Needs through a Uniquely Methodical and Measurable Process Lilac Printing 189 Wakefield Street Rochester, NH 03867 603-332-0511 877-577-7241 lilacprinting.com lilacprinting@yahoo.com Marlene Graves Offset & Digital Printing, Signs & Banners, Mailing Services, Campaigns Signs, Presentation New England Printing & Copying 599 Lafayette Road #4 Portsmouth, NH 03801 603-431-0142 603-431-1024 newenglandprinting.com info@newenglandprinting.com Alan Higginbotham Print & Digital Copying Services Phineas Graphics 108 Penhallow Street Portsmouth, NH 03801 603-436-4402 603-436-1052 phineasgraphics.com info@phineasgraphics.com Susan Kress Hamilton Branding, Publication, Web, Exhibition Design and Printed Materials for the Business, Professional and Nonprofit Community

NOTIFICATIONS RAM Printing Inc. 5 Commerce Park Drive East Hampstead, NH 03826 603-382-7045 603-382-7629 ramprinting.com wzaremba@ramcompanies.com Walter Zaremba Commercial Printing, Large Format and Mailing Services, Promotional Items Relyco Sales Inc. 121 Broadway, PO Box 1229 Dover, NH 03820 603-326-7993 603-742-0999 relyco.com info@relyco.com Michael Steinberg Business Printing and Payment Solutions

OFF

WHITE MOUNTAIN REGION Minuteman Press of North Conway 1305 White Mountain Highway, Rte. 16, PO Box 1830 North Conway, NH 03860 603-356-2010 603-356-8367 ncmmp.com minuteman@ncmmp.com Patrick Kittle Commercial Printing, Banners, Brochures, Stationery, Mailing Services, Graphic Design, HighSpeed Copying, Reprographic Service Minuteman Press of Plymouth 44 Main Street Plymouth, NH 03264 603-536-2410 plymouth-nh.minutemanpress.com plymouth@minutemanpress.com Susan Fitzgerald All printing needs including WideFormat Printing, Banners, Marketing Mailing Services

Our daily struggle with digital over-stimulation is continuous and real. With emails, pop-up ads, and notifications, we are often in sensory overload. Reading a print publication is a focused experience outside of the digital realm. Printed content has tested better with brand recall than digital, and is easier on the eyes. Bottom line: printed publications provide readers with a meaningful and memorable experience.

We help you create compelling publications so your readers truly understand the allure of the printed word.

cummingsprinting.com

Source: NHBR Survey

GLOBAL VOICES STATEWIDE REACH LOCAL IMPACT To learn more about our multi-platform underwriting and sponsorship opportunities visit

nhprcorporatesupport.org

WHARF INDUSTRIES PRINTING, INC. Quality, Service & Pride • • • •

Brochures Manuals Carbonless Forms Stationery

• • • •

Business Cards Labels Newsletters Custom Pads

• • • •

ON-AIR | ONLINE | ON-DEMAND

89.1 Concord/Manchester | nhpr.org

Presentation Folders Graphic Design Posters Banners

**COMPLETE COMPLETEPRINTING PRINTING& & STORAGE SERVICES* PACKAGING SERVICES* WINDHAM OFFICE: 3 Lexington Rd., Unit 2 Windham, NH 03087 Tel: 603-421-2566 Fax: 603-421-1807

Quotes available by Phone, Fax or Visit us at our web site: www.wharfindustries.com

SOURCED AND SOUND News from New Hampshire and

VisitServing our website and see how you can New England help for a local charity over by placing an order 30 years! with us!

CONCORD OFFICE: 107 Storrs Street Concord, NH 03301 Tel: 603-224-5323 Fax: 603-224-5334

UNSURPASSED SERVICES: Mailing At First Resort, we specialize in orchestrating and managing your direct mail campaigns. From defining your objectives, to advising on postal regulations and how they impact your design, maintaining proprietary and targeted mail lists, you can trust that your critical project will be accurate, timely and on budget!

3 Lexington Rd., Unit 2 • Windham, NH 03087 Tel: 603-622-9748 • Fax: 603-421-1807 Visit us at: www.frmarketing.net

Graphic Design Printing List Management Direct Mailing Strategies

BUSINESS RESOURCES NH 2021 57

Could the 2021 Texas energy crisis happen in NH?

BY DONALD KREIS

An extreme weather event brought the electric grid in Texas to its knees. Our grid, run by ISO New England, relies on generation facilities hardened against winter conditions, is under federal oversight and has a capacity market.

Though that’s not to say there aren’t blind spots.

Donald M. Kreis is New Hampshire’s Consumer Advocate, tasked with representing the interests of residential utility customers before the New Hampshire Public Utilities Commission and elsewhere.

58 BUSINESS RESOURCES NH 2021

There are three reasons it can’t, but that’s no reason to be complacent

W

henever the lights go out, I reach for my smartphone. And it’s not to call in the outage to my electric

utility.

I go straight to the phone app of our grid operator, ISO New England. Here’s what I always want to know: Is this The Big One — ­ the entire bulk power transmission system across our six-state region brought to its knees?

So far, it’s always been something far more local — a tree making contact with a distribution line or a squirrel making mischief amid the transformers in a local substation. (The outcome is always bad for the squirrel.)

Thus, I get why so many people asked me, in my capacity as the state’s ratepayer advocate, about Texas. As everyone from Ted Cruz to Ted Danson well knows by now, an extreme weather event (snow and bitter cold) brought the electricity grid in Texas to its knees beginning on Valentine’s Day. Thus began six harrowing days of rolling outages and other deliberate service interruptions (all while temperatures and conditions remained wintry) whose purpose was to avoid a total system crash that could have left the Lone Star State cold and dark for weeks.

Could it happen here? The short answer is: No. I have three reasons.

Our grid, run by the Massachusettsbased and federally regulated regional transmission organization (RTO) ISO New England, relies on generation facilities that are hardened against winter conditions.

Ditto with natural gas pipelines, which also failed in Texas.

Our RTO is subject to federal regulation and oversight. The RTO in Texas, known as ERCOT (Electric Reliability Council of Texas), has evaded federal oversight be-

cause it is electrically isolated from the rest of the country. That means no “interstate commerce,” which forms the constitutional basis for federal regulation.

Alas, though, Texas could have benefited from being interconnected with its neighbors when a staggeringly huge 30,000 megawatts of generation failed in the middle of the night on Feb. 14, 2021.

Finally, here in New England we have a capacity market whereas Texas does not.

This is a big deal.

‘BLIND SPOTS’ ISO New England operates two big wholesale power markets: the energy market and the capacity market. The price of wholesale electricity in New England is capped, in most circumstances, at $2,000 per megawatt-hour. Retail electric suppliers in New England are also obliged to buy capacity — basically, promises from generators to be available to produce when needed. That, by the way, is the reason the seldom-used Merrimack Station in Bow (the last coal generator in New England without plans to close) is still in business.

Now for the reasons we absolutely could experience something like a Texas-style electricity fiasco.

First, as Professor Jesse Jenkins of Princeton University’s Center for Energy and the Environment has said, every region must “think much more about what are our blind spots.” Sure, he pointed out during the Columbia University Energy Exchange podcast, “we know in New England you gotta have your fuel supplies on site because you know that the gas pipeline is gonna be a source of disruption. But what is it that New England is not thinking about just the way that Texas wasn’t thinking about the cold?”

cated meters, in theory some supplier could follow the Texas lead and vary retail prices in lockstep with wholesale fluctuations at five-minute intervals. Yikes!

ISO NEW ENGLAND Here’s something else to worry about.

Those businesses that would profit from additional investments intended to fend off a Texas-style crisis are certain to come out of the woodwork and start clamoring in the name of “reliability” or “fuel security” for toys that will find their way into the electric bills of New Hampshire’s customers.

“No region in the country can afford to have any schadenfreude here and say ‘Oh, yes, that’s just Texas,’” warned Cheryl LaFleur, via the same podcast (from Columbia University) on which Jenkins spoke. LaFleur is both a former utility executive and a former chair of the Federal Energy Regulatory Commission. More to the point, she now serves on the board of ISO New England, famous for clamoring in the wake of the 2013-14 polar vortex to force ratepayers to

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pay for new gas pipelines and free money to Mystic Station near Boston (because it relies on boats rather than pipelines for its natural gas).

According to LaFleur, it is important for every region of the U.S. to “look at how the markets are designed and how we can assure that the generators are able to recover the cost of the insurance we’re asking them to take out.”

By “insurance” she means spending by generators on measures intended to make them more resilient.

This is not to trash the former FERC chair; LaFleur is actually a fine addition to the board of ISO New England. My point, rather, is that one lesson I hope the nation learns from the unhappy Valentine’s Day in Texas is that we need to make our regional transmission organizations more publicly accountable.

Whether its ERCOT in Texas or ISO New England in our neighborhood, forcing these extremely powerful organizations to emerge into the sunlight will make our grid both safer and more cost-effective.

ARCHITECTURE | INTERIORS | PLANNING

Good question.

Second, how appalling to read that some residential electric customers in Texas have been receiving monthly bills that run into the tens of thousands of dollars. These customers chose a retail electricity supplier that exposed them nakedly to the fluctuating wholesale price.

That’s a great deal in times of oversupply — sometimes the wholesale price is actually negative, which means you could actually be paid to consume electricity. But when the wholesale price hits the ERCOT cap, it’s the equivalent of $9 per kilowatt-hour.

By way of comparison, Liberty Utilities is currently charging homeowners slightly more than 6.4 cents per kilowatt-hour for electricity here in New Hampshire.

As in Texas, electric customers in New Hampshire are free to choose an unregulated retail electricity supplier. A retail price at the New England cap of $2 per kilowatthour would be more than enough to drive a customer into penury. Some suppliers are already offering prices that fluctuate monthly. As utilities deploy more sophisti-

BOSTON LAWRENCE MIAMI academic corporate fitness healthcare hospitality residential retail 978.989.9900 cube3.com

2020 top 300

BUSINESS RESOURCES NH 2021 59

ENERGY EFFICIENCY CONSULTANTS AEC Group

ConEdison Solutions

13 Water Street, Newmarket, NH 03857 603-200-0096 aecgr.com Contact Person: Tim Nichols, P.E. tim@aecgr.com

25 Corporate Drive, Suite 310 Burlington, MA 01803 781-203-2705 conedisonsolutions.com Contact Person: Ken Nathanson nathansonk@conedsolutions.com

Aramark 275 Clay Street, Manchester, NH 03103 617-480-5479 aramarktechservices.com Contact Person: Bruce Sutter sutter-bruce@aramark.com

Buffalo Energy 5763 Seneca Street, Elma, NY 14059 716-677-4899 buffalo-energy.com Contact Person: Fred Fellendorf fred@buffalo-energy.com

CHA Consulting, Inc. 575 Broadway, Suite 301 Albany, NY 12207 518-453-4579 chacompanies.com Contact Person: Chris Stump cstump@chacompanies.com

Celtic Energy|NV5 437 Naubuc Avenue, Suite 106 Glastonbury, CT 06033 860-882-1515 celticenergy.com Contact Person: Chris Halpin chris.halpin@nv5.com

Environmental Systems Corporation 18 Jansen Court West Hartford, CT 06110 860-953-8800 esccontrols.com Contact Person: Mike Amedeo m.amedeo@esccontrols.com

Energy Efficient Investments 19D Star Drive, Merrimack, NH 03054 603-423-6000 eeiservices.com Contact Person: Tom LoPizzo tlopizzo@eeiservices.com

GDS Associates 1155 Elm Street, Suite 702 Manchester, NH 03101 603-656-0336 gdsassociates.com Contact Person: Matt Siska matt.siska@gdsassociates.com

Harriman 33 Jewel Court, Suite 101 Portsmouth, NH 03801 603-626-1242

SOLAR INSTALLERS 603 Solar 24 Charter Street, Exeter, NH 03833 603-570-2607 603solar.com Scot Johnson, co-founder scot@603solar.com Service area: Central and southern NH (south of the notches) Granite State Solar 57 Ryan Road, Bow, NH 03304 603-369-4318 granitestatesolar.com Alan Gauntt, owner/CEO info@granitestatesolar.com Service area: New Hampshire Green Energy Options 37 Roxbury Street, Keene, NH 03431 603-358-3444 greenenergyoptions.com Pablo Fleischmann, owner

60 BUSINESS RESOURCES NH 2021

geosolarstore@gmail.com Service area: Monadnock region ReVision Energy 7 Commercial Drive, Brentwood, NH 03833 603-679-1777 78 Main Street, Enfield, NH 03748 603-632-1263 revisionenergy.com Phil Coupe, managing partner hello@revisionenergy.com Service Area: New Hampshire Sundial Solar LLC 96 Hilliard Road, Chichester, NH 03258 603-961-0045 sundialsolarnh.com Fuat Ari, owner fuat@sundialsolarnh.com Service area: Central and southern NH Source: NHBR Research

harriman.com Contact Person: Jeffrey LaPierre, P.E., LEED AP jlapierre@harriman.com

Contact Person: Chris Shumway, PE, LEED AP cshumway@rfsengineering.com

Schneider Electric Honeywell Energy and Environmental Solutions 17 Windsor Green Road Greenland, NH 03840 603-767-8058 honeywell.com Contact Person: James Lucy james.lucy@honeywell.com

15 Constitution Drive, Suite 2A Bedford, NH 03110 603-628-5800 schneider-electric.com Contact Person: Chris Bleuher chris.bleuher@schneider-electric.com

Siemens

915 Holt Avenue #7 Manchester, NH 03109 603-365-1725 johnsoncontrols.com/customersolutions

66 Mussey Road Scarborough, ME 04074 207-885-4100 siemens.com Contact Person: Thomas Seekins thomas.seekins@siemens.com

LighTec Inc.

Sparhawk Group

37 Depot Street, Merrimack, NH 03054 603-424-2165 www.lightec.net Contact Person: Jodie Lucci jodie@lightec.net

The Sparhawk Mill 81 Bridge Street., Suite 107 Yarmouth, ME 04096 207-846-7726 sparhawkgroup.com Contact Person: Joe Lloyd jlloyd@sparhawkgroup.com

Johnson Controls Inc.

M.J. Welty and Associates 6 Walters Way, Stratham, NH 03885 603-772-3109 mjwelty.com Contact Person: Mike Welty mike@mjwelty.com

NV5 200 Brickstone Square Andover, MA 01810 978-296-6200 nv5.com Contact Person: Kim DiGiovanni kim.digiovanni@nv5.com

Nova Group GBC 63 Federal Street, Portland, ME 04101 800-939-8339 novaconsulting.com/energy-efficiency Contact Person: Keely Felton keely.felton@novagroupgbc.com

Prism Energy Services 1150 Hancock Street, Suite 400 Quincy, MA 02169 617-328-9896 prismenergyservices.com Contact Person: Wendy Simmons wendys@prismenergyservices.com

Rist-Frost-Shumway Engineering 71 Water Street Laconia, NH 03246 603-524-4647 rfsengineering.com

Taitem Engineering 110 South Albany Street Ithaca, NY 14850 607-277-1118 taitem.com Contact Person: Jim Holahan jholahan@taitem.com

Turner Building Science and Design, LLC 27 Locke Road Concord, NH 03301 603-228-1122 turnerbuildingscience.com Contact Person: Steven Caulfield scaulfield@turnerbuildingscience.com

Twin State Engineering 49 Elm Street Charlestown, NH 03603 603-826-5115 Contact Person: Roger Thibodeau, PE twnsteng@aol.com

Weston and Sampson 100 International Drive, Suite 152 Portsmouth, NH 03801 603-431-3937 ext. 5003 westonandsampson.com Contact Person: Chris Perkins, PE perkinsc@wseinc.com Source: NHBR Research

ARCHITECTURAL FIRMS AG Architects, PC 634 Central Avenue Dover, NH 03820 603-743-3700 agarchitects.com aga@architects.com Art Guadano

Banwell Architects 6 South Park Street, Suite 1 Lebanon, NH 03766 603-448-3778 banwellarchitects.com ingrid@banwellnh.com Ingrid Nichols

ALBA Architects LLP 137 Main Street PO Box 186 North Woodstock, NH 03262 603-745-4770 albaarchitects.com info@albaarchitects.com Philip Bennett

Beckwith Builders Inc. 44 Libby Street Wolfeboro, NH 03894 603-569-6829 beckwithbuilders.com office@beckwithbuilders.com Les Beckwith

AdaptDESIGN 117 Burkitt Street Portsmouth, NH 03801 603-828-1311 adaptdesignonline.com Bob@adaptdesignonline.com Bob Cook Amoskeag Architectural Group 1650 Elm Street, Suite 401 Manchester, NH 03101 603-606-7878 alanyeaton@comcast.net Alan Yeaton

Benjamin Nutter Architects, LLC 25 Market Street, Suite 2A Portsmouth, NH 03801 603-319-8141 benjaminnutter.com rbernard@benjaminnutter.com Rick Bernard Bensonwood 6 Blackjack Crossing Walpole, NH 03608 603-756-3600 bensonwood.com randall@bensonwood.com Randall Walter

ArchCon-Group, Inc. 144 Elm Street Goffstown, NH 03045 603-660-3030 archcongroup.com mcheever@archcongroup.com Michael Cheever

Berard Martel Architecture Inc. 170 South River Road Bedford, NH 03110 603-626-7903 berardmartel.com lberard@berardmartel.com Lee M. Berard

Architechnology 37 Osgood Road Sanbornton, NH 03269 603-934-6300 tfarkas@metrocast.net Tibor Farkas

Bonin Architects & Associates, PLLC 210 Main Street PO Box 2571 New London, NH 03257 603-526-6200 boninarchitects.com info@boninarchitects.com Jeremy Bonin

The Architectural Studio + LLC PO Box 1659 Grantham, NH 03753 603-863-2818 kburtt@thearchstudio.com Karolina Burtt BMA Architectural Group 12 Middle Street Amherst, NH 03031 603-673-1991 bmaworld.com rolf@bmaworld.com Rolf K. Biggers Balanced Architecture 799 Craney Hill Road Henniker, NH 03242 603-491-7394 balancedarchitecture.com kate@balancedarch.com Kate Hamblet

Additional Location: Meredith

Bruce Ronayne Hamilton Architects Inc. PO Box 104 833 Turnpike Road New Ipswich, NH 03071 603-878-4823 brharch.com info@brharch.com Bruce R. Hamilton Burnell-Johnson Architects 80 Stark Street Manchester, NH 03101 603-625-5098 Stephen Burnell C.N. Carley Associates, Architects & Planners 72 North Main Street Concord, NH 03301

603-228-3815 cncarley.com design@cncarley.com Christopher N. Carley CJ Architects 233 Vaughan Street Portsmouth, NH 03801 603-431-2808 cjarchitects.net info@cjarchitects.net Carla J. Goodknight CMK Architects 603 Beech Street Manchester, NH 03104 603-627-6878 cmkarchitects.com fredm@cmkarchitects.com Fred Matuszewski Catlin Architecture, PC 45 Main Street, Suite 302 Peterborough, NH 03458 603-784-5125 catlinarchitecture.com John Catlin Christopher P. Williams Architects, PLLC PO Box 703 4 Stevens Avenue Meredith, NH 03253 603-279-6513 cpwarchitects.com info@cpwarchitects.com Chris Williams Cowan Goudreau Architects, PLLC 5 Eagle Square Concord, NH 03301 603-226-3990 cgarchs.com gary@cjarchs.com Gary L. Goudreau DB Architects, LLC 185 Winchester Street Keene, NH 03431 603-352-0612 danbartlettarchitect.com dan@bartlett.net Dan Bartlett Dennis Mires, P.A., The Architects 697 Union Street Manchester, NH 03104 603-625-4548 thearchitects.net info@thearchitects.net Dennis B. Mires Design Group Facility Solutions 5 Chenell Drive, Suite 3 Concord, NH 03301 603-225-0010 bwdesigngroup.com michael.morin@bwdesigngroup.com Michael P. Morin

DeStefano Maugel Architects 23 Ladd Street Portsmouth, NH 03801 603-431-8701 destefanomaugelarchitects.com info@destefanomaugelarchitects.com Lisa DeStefano Duncan McCallum Architect 77 Morrill Road Canterbury, NH 03224 603-856-1442 douglasmccallum@comcast.net Duncan Douglas McCallum Eagle Pond Studio Architects 464 Eagle Pond Road Wilmot, NH 03287 603-456-8553 eaglepondstudio.com jessica@eaglepondstudio.com Jessica Cook Eskin Associates Architects 7-J Taggart Drive Nashua, NH 03060 603-891-6448 eskinarchitects.com eskinarchitects@comcast.net Ron Eskin Fiorentino Group Architects 500 Market Street, Suite 1E Portsmouth, NH 03801 603-373-8562 fiorentinogroup.com info@fiorentinogroup.com Scott Fiorentino Frank Anzalone Associates 224 Main Street, Suite B PO Box 1016 New London, NH 03257 603-526-8911 faa-arch.com info@faa-arch.com Frank Anzalone HL Turner Group 27 Locke Road Concord, NH 03301 603-228-1122 hlturner.com info@hlturner.com Gerard Blanchette Harriman 33 Jewell Court, Suite 101 Portsmouth, NH 03801 603-626-1242 harriman.com wgatchell@harriman.com William Gatchell Holt Architecture 393 Hanover Center Road Etna, NH 03750 603-643-2300 nicholas.holt@holtarch.com Nicholas Holt

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ARCHITECTURAL FIRMS Isaak Design PLLC 35 Oyster River Road Durham, NH 03824 603-969-6711 isaakdesign.com nick@isaakdesign.com Nicholas Isaak J5 Architects PLLC 184 Myrtle Street Manchester, NH 03104 603-512-7800 j5architects.com james@j5architects.com James Spiegel J L Purcell Architects AIA 44 Main Street, Suite 2 Peterborough, NH 03458 603-562-8870 jlpurcellarchitects.com projects@jlpurcellarchitects.com Jay Lawrence Purcell JSA Inc. 273 Corporate Drive, Suite 100 Portsmouth, NH 03801 603-436-2551 jsainc.com aweidman@jsainc.com Anne Weidman John T. Brennan & Associates PO Box 4285 Windham, NH 03087 603-893-4693 jtbarchitects.com jbrennan@jtbarchitects.com John T. Brennan kcs ARCHITECTS 310 Marlboro Street Keene, NH 03431 kcs-architects.com katie@kcs-architects.com Katie Cassidy Sutherland

MacLaren Associates LLC 11 Main Street, PO Box 606 Atkinson, NH 03811 603-329-3511 gnammour@comcast.net George J. Nammour Market Square Architects 104 Congress Street, Suite 203 Portsmouth, NH 03801 603-501-0202 marketsquarearchitects.com info@marketsquarearchitects.com Robert Harbeson

Pauli Architecture 46 Eldridge Street Lebanon, NH 03766 lauriepauli.com hello@lauriepauli.com Laurie Pauli

McHenry Architecture 4 Market Street Portsmouth, NH 03801 603-430-0274 mchenryarchitecture.com steve@mchenryarchitecture.com Steve McHenry

Placework 96 Penhallow Street Portsmouth, NH 03801 603-319-8199 placework.studio

Merrimack Design Architects 8 High Street Exeter, NH 03833 603-658-0658 merrimackdesign.com info@merrimackdesign.com Gregory Colling

Pope Design Group PO Box 179 Goffstown, NH 03045 603-774-1382 hmpope@popedesigngroup.com Heidi Pope

Michael J. Keane Architects, PLLC 101 Kent Place Newmarket, NH 03857 603-292-1400 mjkarchitects.com michael@mjkarchitects.com Michael J. Keane AIA Michael Munson, Architect 604 Currier Road Hill, NH 03243 603-731-7511 michaelmunsonarchitect.com mike@michaelmunsonarchitect.com Michael Munson

KOAL Architecture, PLLC 42 Gilford E. Drive, Suite 4 Gilford, NH 03249 603-215-7055 koalpllc.com contact@koalpllc.com Donald Blajda

Misiaszek Turpin PLLC One Mill Plaza, 2nd Floor Laconia, NH 03246 603-527-1617 misiaszekturpin.com info@misiaszekturpin.com Sonya Misiaszek

Landry Architects 100 Market Street, Suite 303 Portsmouth, NH 03801 603-890-6414 landryarchitects.com rl@landryarchitects.com Richard E. Landry

Northeast Design Group, PA PO Box 739 Bristol, NH 03222 603-744-0049 northeastdesigngroup.net nedgp@att.net David W. Tetreault

Lavallee Brensinger Architects 155 Dow Street, Suite 400 Manchester, NH 03101 603-622-5450 lbpa.com info@lbpa.com Richard Pizzi

Oakpoint Associates 85 Middle Street Portsmouth, NH 03801 603-431-4849 oakpoint.com info@oakpoint.com Rob Tillotson

62 BUSINESS RESOURCES NH 2021

Paul Maggi Architects 164 Alewive Road Kennebunk, ME 04043 617-513-3873 pmaarchitects.com pmaggi@pmaggiarchitects.com Paul Maggi

hello@placework.studio Alyssa Murphy

Port One Architects Inc. 959 Islington Street Portsmouth, NH 03801 603-436-8891 portonearchitects.com kdavis@portonearchitects.com Kelly Davis PROCON Inc. PO Box 4430 Manchester, NH 03108 603-623-8811 proconinc.com jloft@proconinc.com James Loft R.A. Schaefer & D.M. White, Architects PO Box 447,112 Elm Street Goffstown, NH 03045 603-497-3405 rasarch@comcast.net Robert A. Schaefer Randall T. Mudge & Associates 85 Dartmouth College Highway Lyme, NH 03768 603-795-4831 rtmudge.com rtm@rtmudge.com Randall T. Mudge Richard Weik, Architect 12 Old Littleworth Road Dover, NH 03820 603-749-3191 richardweik@comcast.net Richard Weik

Robert A. Lenahan, AIA, PLLC 379 State Street, Suite 2 Portsmouth, NH 03801 603-433-4233 ralenahan.com statestreetarchitect@gmail.com Robert A. Lenahan Robert William Hannon, Architect 264 North Broadway Salem, NH 03079 603-458-6903 rwh-architect.com rob@rwh-architect.com Robert William Hannon SISR Architecture LLC PO Box 597 Marlow, NH 03456 603-446-7024 sisr.us doug@sisr.us Doug Stewart SMP Architecture 30 South Main Street, Building Two Concord, NH 03301 603-228-8880 sheerr.com jlacombe@sheerr.com Jason LaCombe Samyn-D’Elia Architects PA 6 Central House Road Holderness, NH 03245 603-968-7133 sdarchitects.com ward@sdarchitects.com Ward D’Elia Schatelier Architectural Studio 5 Glen Drive Center Barnstead, NH 03225 603-776-0135 linkedin.com/in/KarenSchacht atelier@tds.net Karen Schacht Scully Architects 17 Elm Street Keene, NH 03431 603-357-4544 scullyarchitects.com Daniel V. Scully Sheldon Pennoyer Architects 64 North Main Street, Suite 1 Concord, NH 03301 603-856-8994 spennoyerarchitects.com skp@spennoyerarchitects.com Sheldon K. Pennoyer Silverwatch Architects, LLC 155 Londonderry Road Windham, NH 03087

603-894-4450 silverwatch.com joel@silverwatch.com Joel David Silverwatch Stewart Associates Architects LLC PO Box 6555,151 Elm Street Laconia, NH 03247 603-524-3000 stewarchitects.com info@stewarchitects.com Peter L. Stewart Stone River Architects 124 Bedford Center Road, Unit E Bedford, NH 03110 603-637-4686 stoneriverarchitects.com thedock@stoneriverarchitects.com Scott F. Delorme Susan Phillips-Hungerford, Architect 19 Grove Street, PO Box 431 Peterborough, NH 03458 603-924-5767 spharchitect.com susan@spharchitect.com Susan Phillips-Hungerford

ptennant@twarchitecture.com Peter Tennant Tim Sappington, Architect 56 Boothman Lane Randolph, NH 03593 603-466-5780 timsappington.com sappingtondesign@gmail.com Tim Sappington

Timothy D. Smith & Associates, PC One Main Street, PO Box 158 North Bennington, VT 05257 tdsarch.com email@tdsarch.com Timothy D. Smith

Tony Fallon Architecture 49 Center Street, PO Box 404 Wolfeboro Falls, NH 03896 603-269-3206 tonyfallon.com tony@tonyfallon.com Tony Fallon Udelsman Associates 161 Federal Hill Road Hollis, NH 03049

603-465-6960 david@udelsmanassociates.net David Udelsman MAKE Architects, PC PO Box 231 53 South Main Street, Suite 204 PO Box 231 Hanover, NH 03755 603-643-8868 me-ke-arch.com info@ma-ke-arch.com Christopher P. Kennedy Vaune Dugan, Architect PO Box 2239 Wolfeboro, NH 03894 603-569-3933 vauneduganaia.com vaunedugan@gmail.com Vaune Dugan Warrenstreet Architects, Inc. 27 Warren Street Concord, NH 03301 603-225-0640 warrenstreet.coop jh@warrenstreet.coop Jonathan Halle

Weller & Michal Architects, Inc. 71 Main Street, Mill #2, PO Box 360 Harrisville, NH 03450 603-357-4031 wapm.com info@wapm.com Thomas M. Weller Sheerr & White Residential Architecture PO Box 2445 177 Main Street, Suite 103 New London, NH 03257 603-526-2445 sheerrwhite.com athome@sheerrwhite.com Deirdre Sheerr, Peter White

Windy Hill Associates 243 Clark Hill Road New Boston, NH 03070 603-487-5252 windyhillassociates.com info@windyhillassociates.com David Ely Source: AIANH

Additional Location: Manchester

Sylvia T. Richards AIA 2 Parkway Hanover, NH 03755 sylviarichards.com star@sylviarichards.com Sylvia T. Richards-Gerngross T.A. Hatcher Architects, PLLC 56 Fords Landing Drive Dover, NH 03820 617-513-1040 andrew.hatcherarchitects@gmail. com Andrew Hatcher

Construction Manager • Design-Builder • General Contractor

THA Architects, LLC 89 Willow Brook Avenue, PO Box 88 Stratham, NH 03885 603-770-2491 thaarc.com thouse@thaarc.com Thomas A. House, AIA TMS Architects Eldredge Park 1 Cate Street Portsmouth, NH 03801 603-436-4274 tmsarchitects.com info@tms-architects.com Shannon Alther Tennant/Wallace Architects, PA 83 Amherst Street Manchester 03101 603-669-5855 twarchitecture.com

2020 Building of the Year State of New Hampshire New Hampshire Army National Guard Field Maintenance Shop Hooksett, NH Concord, New Hampshire • (603) 224-3233 www.northbranch.net

BUSINESS RESOURCES NH 2021 63

ENGINEERING SERVICES ATC Group Services LLC 150 Zachary Road Manchester, NH 03109 603-647-7077 603-647-5347 atcgroupservices.com atc@atcassociates.com Environmental and Industrial Hygiene Consulting Services, Asbestos and Lead Allen & Major Associates Inc. 400 Harvey Road, Suite D Manchester, NH 03103 603-627-5500 603-627-5501 allenmajor.com acrooker@allenmajor.com Anne Crooker, Robert Clarke Civil and Structural Engineering, Land Surveying, Environmental Consulting, Landscape Architecture Altus Engineering Inc. 133 Court Street Portsmouth, NH 03801 603-433-2335 603-433-4194 altus-eng.com info@altus-eng.com Eric D. Weinrieb Aries Engineering LLC 104 Pleasant Street Concord, NH 03301 603-228-0008 603-226-0374 aries-eng.com info@aries-eng.com Kathryn A. Ward Environmental Engineering Consulting including GIS, Contaminated Site Investigation & Remediation, Environmental Compliance and Due Diligence Bedford Design Consultants Inc. | Civil Engineers & Land Surveyors 177 East Industrial Park Drive Manchester, NH 03109 603-622-5533 603-622-4740 bedforddesign.com info@bedforddesign.com Robert J. Baskerville Civil Engineering, Land Surveying, Land Planning, Landscape Architecture, Permitting, Septic System Designs Brown Engineering LLC 345 NH Rte. 104, Suite 7 New Hampton, NH 03256 603-744-1044 brownengineeringllc.com kent@brownengineeringllc.com Kent Brown Surveying, Civil Engineering, and

64 BUSINESS RESOURCES NH 2021

Construction Management Services Additional NH Location: Northwood (942-9220) CDM Smith 670 No. Commercial Street, Suite 208 Manchester, NH 03101 603-222-8300 603-628-7675 cdmsmith.com David G. Polcari Transportation, Civil, Construction Mgmt., Design-Build, Planning, Environmental, Architectural, Mechanical, Structural CHA Consulting Inc. 11 King Court Keene, NH 03431 603-357-2445 603-357-8770 chacompanies.com chakeene@chacompanies.com Rob Faulkner Transportation, Civil, Planning, Mechanical, Environmental, Structural, Design-Build, Electrical, Construction Mgmt., Surveying CMA Engineers Inc. 35 Bow Street Portsmouth, NH 03801 603-431-6196 603-431-5376 cmaengineers.com info@cmaengineers.com Craig N. Musselman Civil, Environmental, Geotechnical, Design-Build, Water/Wastewater, Structural Additional NH Location: Manchester (627-0708) Design Group Facility Solutions 5 Chenell Drive, Suite 3 Concord, NH 03301 603-225-0010 603-225-0761 bwdesignroup.com Robert.Redman@BwDesignGroup.com Michael P. Morin, Rob Redman Engineering, Facility Design, Mechanical, Electrical, HVAC, Civil, Architecture, Structural, Master Planning & Construction Management Doucet Survey Inc. 102 Kent Place Newmarket, NH 03857 603-659-6560 603-659-4118 doucetsurvey.com email@doucetsurvey.com William Doucet, Jack Kaiser Dedicated Land Surveying, Mapping, Land Planning Additional NH Locations: Bedford (6144060), Keene (603-216-5801)

The Dubay Group, Inc. 136 Harvey Road, Bldg. B101 Londonderry, NH 03053 603-458-6462 thedubaygroup.com info@thedubaygroup.com Karl Dubay Award-Winning Civil Engineering, Land Planning and Surveying Eckman Engineering Inc. 1950 Lafayette Road, Suite 301 PO Box 8025 Portsmouth, NH 03802 603-433-1354 603-433-2367 eckmanengineering.com info@eckmanengineering.com David Eckman Additional Location: Sutton (433-1354) Engineering Ventures PC 85 Mechanic Street, Suite E2-3 Lebanon, NH 03766 603-442-9333 603-664-4244 engineeringventures.com kevinw@engineeringventures.com Kevin P. Worden, Nik Fiore Experienced Consulting Engineering Firm providing Civil & Structural Engineering Services, Permitting and Planning Fuss & O’Neill 540 N. Commercial Street Manchester, NH 03101 603-668-8223 603-668-8802 fando.com marketing@fando.com Mike Simoneau Civil, Structural, Municipal and Highway Engineering, Surveying GM2 Associates Inc. 197 Loudon Road, Suite 310 Concord, NH 03301 603-856-7854 603-856-7855 gm2inc.com dblood@gm2inc.com Darren Blood Professional Client-Oriented Civil and Structural Engineering & Land Survey Services GZA GeoEnvironmental Inc. 5 Commerce Park North, Suite 201 Bedford, NH 03110-6984 603-623-3600 603-624-9463 gza.com info@gza.com Kenneth Johnston Environmental/Geotechnical Engineering, Regulatory Compliance, Construction Management, Remediation, Water Resources/Permitting,

Natural Resources Addtional Locations: Keene (2830300), Meredith (279-4425) GeoInsight, Inc. 186 Granite Street, 3rd Floor, Suite A Manchester, NH 03101 603-314-0820 603-314-0821 geoinsight.com info@geoinc.com Michael F. Dacey Environmental Engineering & Consulting, Geotechnical Engineering, Construction Management, DesignBuild, Water Resource Development Geotechnical Services Inc. 55 North Stark Highway Weare, NH 03281 603-529-7766 603-529-7080 geotechserve.com hwetherbee@geotechserve.com Harry K. Wetherbee, Alfred Osborne Materials Testing, Construction Inspection, Geotechnical, Structural, SWPPPs, Cofferdams Golder Associates Inc. 670 N. Commercial Street, Suite 103 Manchester, NH 03101 603-668-0880 603-668-1199 golder.com mike_boisvert@golder.com Mike Boisvert Transportation, Environmental, Construction Management, Design-Build, Hydrogeology, Civil Greenman-Pedersen Inc. 21 Daniel Street, 2nd Floor Portsmouth, NH 03801 603-891-2213 603-766-0169 gpinet.com jjohnson@gpinet.com Christer Ericsson, Joseph Johnson Leading Civil Engineering Consulting and Construction Inspection Firm Additional NH Locations: Bedford (7668259), Salem 893-0720) HEB Engineers, Inc. 2605 White Mountain Highway PO Box 440 North Conway, NH 03860 603-356-6936 603-356-7715 hebengineers.com info@hebengineers.com Jay Poulin Structural Engineering, Civil Engineering, Land Surveying The H.L. Turner Group Inc. 27 Locke Road Concord, NH 03301

603-228-1122 603-228-1126 hlturner.com info@hlturner.com Gerard Blanchette Architecture, Civil, Structural, Mechanical Engineering, Environmental Engineering, Building Science Haley & Aldrich Inc. 3 Bedford Farms Drive Bedford, NH 03110 603-625-5353 603-624-8307 haleyaldrich.com dlindsay@haleyaldrich.com Doug Lindsay Underground & Environmental Engineering, Remediation Design & Construction, Lean & Sustainability Hancock Associates 10 Ferry Street, Suite 406 Concord, NH 03301 603-221950 hancockassociates.com info@hancockassociates.com Andrew Desmond Land Planning, Civil Engineering, Surveying, Landscape Architecture and Construction Management

Harriman 33 Jewell Court, Suite 101 Portsmouth, NH 03801 603-626-1242 603-626-1259 harriman.com wgatchell@harriman.com William Gatchell Architecture, Engineering, Interior Design, Sustainable Design Hayner/Swanson Inc. 3 Congress Street Nashua, NH 03062 603-883-2057 hayner-swanson.com info@hayner-swanson.com Jim Petropulos Full-Service Civil Engineering and Land Surveying Firm serving Municipal, State and Private Land Development Clients Hoyle, Tanner & Associates, Inc. 150 Dow Street Manchester, NH 03101 603-669-5555 603-669-4168 hoyletanner.com info@hoyletanner.com Christopher R. Mulleavey Water Resources, Structural, Airport,

Transportation and Civil Planning, Design, and Construction Engineering and Inspection Services Additional NH Location: Portsmouth (431-2520) Jacobs Engineering Group Inc. Two Executive Park Drive Bedford, NH 03110 603-666-7181 603-666-7185 jacobs.com mike.desrochers@jacobs.com Mike Desrochers Architecture/Engineering, Construction & Field, Environmental Health & Safety, Planning, Management, Modular Fabrication & Technology Services Additional NH Location: Nashua (546-4500) Jones & Beach Engineers Inc. 85 Portsmouth Avenue PO Box 219 Stratham, NH 03885 603-772-4746 jonesandbeach.com info@jonesandbeach.com Wayne Morrill Civil & Sanitary Engineers and Land Surveyors

Kleinfelder 77 Sundial Avenue, Suite 306W Manchester, NH 03103 603-623-4400 603-623-4401 kleinfelder.com A leading provider of Civil Engineering for Water, Transportation, Energy, Facilities and the Federal Government The Louis Berger Group Inc. 100 N. Commercial Street, 2nd Floor Manchester, NH 03101 603-644-5200 603-644-5220 louisberger.com Civil, Structural, Transportation & Environmental Engineering Loureiro Engineering Associates, Inc. 779 South Main Street Manchester, NH 03102 603-625-8899 603-625-8799 loureiro.com info@loureiro.com Scott Kopraski Environmental & Civil Engineering, Air, Water & Waste Compliance and Permitting, Waste Management,

Serving New Hampshire for 40+ years VHB’s innovative roadway, traffic, environmental, land development, and structural professionals deliver solutions that help businesses and communities thrive together.

Robin Bousa | Managing Director | rbousa@vhb.com 2 Bedford Farms Drive, Suite 200 | Bedford, NH 03110 | 603.391.3900 www.vhb.com

BUSINESS RESOURCES NH 2021 65

ENGINEERING SERVICES Brownfields, Solid Waste/Landfills, Facilities Services, Industrial Wastewater, Laboratory MJS Engineering PC 5 Railroad Street, PO Box 359 Newmarket, NH 03857 603-659-4979 603-659-4627 mjs-engineering.com mjs@mjs-engineering.com Michael J. Sievert Civil, Structural, Environmental, Consulting McFarland Johnson Inc. 53 Regional Drive Concord, NH 03301 603-225-2978 603-225-0095 mjinc.com concord@mjinc.com Karen Menard Mechanical, Planning, Transportation, Construction Management, Design-Build, Structural, Environmental, Civil, Electrical, Aviation Additional NH Location: Portsmouth (380-9151) Milone & MacBroom, Inc. 2 Commerce Drive, Suite 110 Bedford, NH 03110 603-668-1654 604-668-0608 miloneandmacbroom.com eteale@mminc.com Charles Eric Teale Geotechnical Engineering, Dam Engineering, Construction Phase Testing & Inspection Services, and Hydrogeology Consulting Services Nobis Group 18 Chenell Drive Concord, NH 03301 603-224-4182 603-224-2507 nobiseng.com info@nobiseng.com Tony Giunta Environmental, Civil, Geotechnical Construction Management, Wetlands, Remediation, Landscape Architecture, Value Engineering Northpoint Engineering, LLC 119 Storrs Street, Suite 201 Concord, NH 03301 603-226-1166 603-226-1160 northpointeng.com info@northpointeng.com Kevin M. Leonard, Jeffrey Lewis Civil Engineering, Land Planning, Construction Services, Environmental Science

66 BUSINESS RESOURCES NH 2021

Oak Point Associates 85 Middle Street Portsmouth, NH 03801 603-431-4849 603-431-1870 oakpoint.com llamontagne@oakpoint.com Civil, Structural, Mechanical and Electrical Engineering, Fire Protection Quantum Construction Consultants, LLC 27 Locke Road Concord, NH 03301 603-224-0859 603-224-3625 quantum-cc.com info@quantum-cc.com Richard L. Wolf, Jr. Structural, Civil, Bridge and Roadway Engineering Ransom Consulting, Inc. Pease International Tradeport, 112 Corporate Drive Portsmouth, NH 03801 603-436-1490 603-436-6037 ransomenv.com srickerich@ransomenv.com Steven Rickerich Environmental, Remediation & Geotechnical Engineering, Environmental Due Diligence, Utilities Services, Water Supply, Coastal Modeling, Site Civil RFS Engineering 71 Water Street Laconia, NH 03246 603-524-4647 603-528-7653 rfsengineering.com rfs@rfsengineering.com James Boudreau MEP/FP, Telecommunications, Structural, Civil, Commissioning SFC Engineering Partnership Inc. 1 Industrial Drive Windham, NH 03087 603-647-8700 603-647-8711 sfceng.com info@sfceng.com Wendy Chambers Structural, Fire Protection, Civil Engineering, Code Review, Retaining Wall Design S. W. Cole Engineering, Inc. 10 Centre Road Somersworth, NH 03878 603-692-0088 603-692-0044 swcole.com infosomersworth@swcole.com Geotechnical Engineering, Construction Materials Testing, Special

Inspections, Geology and Environmental Consulting, Test Boring/Drilling Services Additional NH Location: Londonderry (716-2111) Sanborn, Head & Associates Inc. 20 Foundry Street Concord, NH 03301 603-229-1900 603-229-1919 sanbornhead.com mpoirier@sanbornhead.com Matthew R. Poirier Hydrogeologic and Environmental Investigations, Geotechnical and Solid Waste Engineering, Natural Gas Infrastructure Engineering Stantec Consulting Services Inc. 5 Dartmouth Drive, Suite 200 Auburn, NH 03032 603-669-8672 603-669-7636 stantec.com info@stantec.com Gerard Fortin, Craig Gendron Civil/Structural Engineering, Environmental Consulting, Architecture, Interior Design, Landscape Architecture, Geotechnical Engineering, Project Management Stephens Associates Consulting Engineering 60 Northrup Drive Brentwood, NH 03833 603-772-1417 603-772-1418 stephensengineers.com info@stephensengineers.com Bethel A.H. Stephens Structural, Geotechnical, Hydrology & Hydraulics Steven J. Smith + Associates Inc. Pondside Place, 6 Lily Pond Road Gilford, NH 03246 603-524-1468 603-524-4731 sjsincnh.com sjs@sjsincnh.com Steven J. Smith Sr. Engineering & Land Planning, Land Surveying, Site Plans, Subdivisions, Topography and Environmental Permitting StoneHill Environmental Inc. 600 State Street, Suite 2 Portsmouth, NH 03801 603-433-1935 603-433-1942 stonehillenvironmental.com info@stonehillenvironmental.com Environmental Consulting, Due Diligence, Remediation, Litigation Support, Water Resources, Spill Management

TEPP LLC 93 Stiles Road, Suite 201 Salem, NH 03079 603-212-9133 603-226-4108 teppllc.com tepp@teppllc.com Kim Eric Hazarvartian Transportation Engineering, Planning and Policy, Traffic Impact & Access Studies, Traffic Operations & Safety Studies, Intersection/Signal Design TFMoran, Inc. 48 Constitution Drive Bedford, NH 03110 603-472-4488 603-472-9747 tfmoran.com rduval@tfmoran.com Robert E. Duval, Dylan Cruess Civil, Traffic, and Structural Engineering, Land Surveying, Landscape Architecture, Permitting, Design-Build Additional NH Location: Portsmouth (431-2222) Terracon Consultants Inc. 77 Sundial Avenue, Suite 401W Manchester, NH 03103 603-647-9700 603-647-4432 terracon.com mike.ciance@terracon.com Mike Ciance Engineering, Construction Monitoring, Geotechnical, Hydrogeology, Materials Testing, Environmental Tighe & Bond Inc. 177 Corporate Drive Portsmouth, NH 03801 603-433-8818 603-433-8988 tighebond.com info@tighebond.com Brad Mezquita Site/Civil Engineering, Coastal Engineering, Traffic Engineering, Environmental Consulting, GIS, Renewable Energy Tritech Engineering Corporation 755 Central Avenue Dover, NH 03820 603-742-8107 603-742-3830 tritecheng.com rjs@tritecheng.com Robert Stowell Engineering, Surveying, Planning Turner Building Science & Design LLC 27 Locke Road Concord, NH 03301 603-228-1122 603-228-1126 turnerbuildingscience.com

tbetteridge@turnerbuildingscience.com Tom Betteridge IAQ/HVAC Moisture Diagnostics & Mitigation, Forensic Analysis, Mechanical Engineering Design, Building Commissioning, Geothermal Design Underwood Engineers Inc. 25 Vaughan Mall Portsmouth, NH 03801 603-436-6192 603-431-4733 underwoodengineers.com kwinsor@underwoodengineers.com Kerrie Winsor Civil, Environmental Additional NH Location: Concord (230-9898) VHB 2 Bedford Farms Drive, Suite 200 Bedford, NH 03110 603-391-3900 603-518-7495 vhb.com rbousa@vhb.com Robin Bousa Transportation Planning and Engineering, Site/Civil Engineering, Environmental Services, Land Survey

WSP USA Inc. 155 Main Dunstable Road, Suites 120 & 125 Nashua, NH 03060 603-595-7900 603-889-6389 wsp.com darren.hardy@wsp.com Darren Hardy Transportation and Infrastructure Additional NH Location: Manchester (647-2012) Weston & Sampson Engineers Inc. 100 International Drive, Suite 152 Portsmouth, NH 03801 603-431-3937 978-977-0100 westonandsampson.com perkinsc@wseinc.com Christopher M. Perkins Drinking Water/Wastewater, Environmental, Civil, Stormwater, Geotechnical, Architectural, Renewable Energy, Design/Build Construction, Solid Waste Additional NH Location: Manchester (263-9296)

Weston Solutions Inc. 43 North Main Street, 2nd Floor Concord, NH 03301 603-656-5400 603-656-5401 www.westonsolutions.com jim.soukup@westonsolutions.com James Soukup Environmental Consulting, Engineering and Program Management Wilcox & Barton Inc. #1B Commons Drive, Unit 12 B Londonderry, NH 03053 603-369-4190 ext. 502 603-369-6639 wilcoxandbarton.com info@wilcoxandbarton.com Russell W. Barton Environmental, Regulatory, Technical and Program Logistics, Civil Engineering

Award-Winning Engineering Firm specializing in providing Water, Wastewater & Infrastructure Engineering Services to municipalities in the Northeast Additional NH Location: Manchester (606-4420) Yeaton Associates, Inc. 40 South River Road, Unit #36 Bedford, NH 03110 603-444-6578 yeatonassociates.com info@yeatonassociates.com Leslie Fillion Mechanical, Electrical, Plumbing, Sustainable Additional NH Location: Littleton (444-6578) Source: NHBR Survey

Wright-Pierce 230 Commerce Way, Suite 302 Portsmouth, NH 03801 603-430-3728 603-430-4083 wright-pierce.com marketing@wright-pierce.com Richard Davee

BUSINESS RESOURCES NH 2021 67

AIRPORTS IN NEW HAMPSHIRE Alton Bay Seaplane Base (B18) 14 Mt. Major Highway, Alton Bay, NH 03810 Paul Larochelle, 603-875-3498 facebook.com/AltonBaySeaplaneBaseandIceRunway

Laconia Municipal Airport (LCI) 65 Aviation Drive, Gilford, NH 03249 Marv Everson, 603-524-5003 laconiaairport.com

Berlin Regional Airport (BML) 800 East Side River Road, Milan, NH 03588 Marcel Leveille, 603-449-2168 Roland Gagnon, 603-449-2168 berlinnh.gov

Lebanon Municipal Airport (LEB) 5 Airpark Road, Suite 1, West Lebanon, NH 03784 Richard Dyment, 603-298-8878 flyleb.com

Claremont Municipal Airport (CNH) 448 Sullivan Street, Claremont, NH 03743 David Carton & Roger Hamel, 603-542-7032 claremontnh.com Concord Municipal Airport (CON) 71 Airport Road, Concord, NH 03301 Carlos Baia, 603-228-2267 concordnh.gov Dean Memorial Airport (5B9) 2975 Dartmouth College Highway North Haverhill, NH 03744 James Fortier, 603-989-5845 Dillant-Hopkins Airport (EEN) 80 Airport Road, Keene, NH 03431 David Hickling, 603-357-9835 ci.keene.nh.us Errol Airport (ERR) 100-1328 Colebrook Road, PO Box 43, Errol, NH 03579 D.C. Heasley, 603-482-3320 Franconia Airport (1B5) 1172 Easton Road, Franconia, NH 03580 James David, 603-823-5034 franconiasoaring.org Gifford Field Airport (4C4) 14 Depot Street, Colebrook, NH 03576 Douglas Brooks, 603-237-4914

Hawthorne-Feather Airpark (8B1) 2 Main Street, Antrim, NH 03440 James T. Rymes, 603-588-6868 Jaffrey Airport ­— Silver Ranch (AFN) 190 Turnpike Road, Jaffrey, NH 03452 Harvey Sawyer, 603-532-8870 silverranchairpark.com

68 BUSINESS RESOURCES NH 2021

Skyhaven Airport (DAW) 238 Rochester Hill Road, Rochester, NH 03867 Andrew Pomeroy, 603-332-0005 skyhavennh.com

Manchester-Boston Regional Airport (MHT) 1 Airport Road, Suite 300, Manchester, NH 03103 Theodore Kitchens, 603-624-6539 flymanchester.com

Twin Mountain Airport (8B2) 63 Airport Road, Twin Mountain, NH 03595 Evan Karpf, 603-846-5505 twinmountain.com

Moultonboro Airport (5M3) 306 Haines Hill Road, Wolfeboro, NH 03894 Paul Zanis, 603-986-7338

Source: N.H. Department of Transportation – Bureau of Aeronautics and airnav.com

Mount Washington Regional Airport (HIE) 5 Airport Road, Whitefield, NH 03598 Wendy Roberts, 603-837-9532 mountwashingtonairport.com

4C4

Nashua Municipal Airport/Boire Field (ASH) 93 Perimeter Road, Nashua, NH 03063 Chris Lynch, 603-882-0661 nashuaairport.com

BML

Newfound Valley Airport (2N2) 152 Pleasant Street, Bristol, NH 03222 Boake Morrison, 603-744-8334 Parlin Field (2B3) 15 Sunapee Street, Newport, NH 03773 Heath Marsden, 603-863-1220 newportnh.gov

2G8

HIE 7B3

1B5 5B9

Plymouth Municipal Airport (1P1) 111 Quincy Road, Plymouth, NH 03264 Colin McIver, 603-536-5818 plymouth-nh.org

Gorham Municipal Airport (2G8) 8 Main Street, Gorham, NH 03581 Lee Carroll, 603-466-5065 gorhamnh.org Hampton Airfield (7B3) 20 Mill Road, North Hampton, NH 03862 George Forrest, 603-964-6749 hamptonairfield.com

Portsmouth International Airport at Pease (PSM) 55 International Drive, Portsmouth, NH 03801 Paul Brean, 603-433-6536 peasedev.org/travel

Municipal Airport

5M3

IPI

LEB

2N2

LCI B18

CNH 2B3 CON

DAW

NH State Airport 8B1

Private Airport/

MHT

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PSM 7B3

EEN AFN

ASH

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603.232.4096 • MFIPRODUCTIONS.COM BUSINESS RESOURCES NH 2021 69

MEETINGS & CONFERENCE FACILITIES DARTMOUTH-LAKE SUNAPEE REGION

No. of No. of Rooms Meeting Rms

Group Size

*Contact to confirm seating capacity in light of potential government restrictions due to Covid-19.

Theatre Capacity

Banquet Capacity

Classroom Capacity

Colby Sawyer College, colby-sawyer.edu/event-services 541 Main Street, New London, NH 03257, 603-526-3720

200 25

600 250 187

Courtyard by Marriott-Hanover/Lebanon, courtyard-hanoverlebanon.com 10 Morgan Drive, Lebanon, NH 03766, 603-643-5600, 603-643-5669

124 9

150 150 80 65

Dexter’s Inn, Trails & Events, dextersnh.com 258 Stagecoach Road, Sunapee, NH 03782, 603-763-5571

19 3

The Dowds’ Country Inn, dowdscountryinn.com 9 Main Street, PO Box 58, Lyme, NH 03768 800-482-4712, 603-795-4220

20 9

200

200 150

Eastman Community Association, forbestavernevents.com 6 Club House Road, PO Box 53, Grantham, NH 03753, 603-863-8000

1

50 160 125

Enfield Shaker Museum, shakermuseum.org 447 NH Route 4A, Enfield, NH 03748, 603-632-4346

20

3

100

2-125 100

3

200 200 200 40

11

250

The Fells Historic Estate & Gardens, thefells.org On Lake Sunapee, 456 Route 103A, PO Box 276, Newbury, NH 03255, 603-763-4789 Fireside Inn & Suites, firesideinnwestlebanon.com 25 Airport Road, West Lebanon, NH 03784, 603-298-5900, 603-298-0340

126

20-40 48-400 20-240

Hanover Inn Dartmouth, hanoverinn.com Two East Wheelock Street, Hanover, NH 03755, 603-643-4300, 603-643-4433

108 10 480 415 300 240

Andover Barn & Highland Lake Inn, highlandlakeinn.com 32 Maple Street, Andover, NH 03216, 603-735-6426

10 2

200

200

70-100

70-100

Jesse’s Steaks, Seafood & Tavern, jesses.com Route 120, 224 Lebanon Street, PO Box 665, Hanover, NH 03755, 603-643-4111, 603-643-3340

1

Lake Sunapee Country Club, lakesunapeecc.com 289 Country Club Road, PO Box 2460, New London, NH 03257, 603-526-6040, 603-526-0220

12 3

150 120 300 120

Lake Sunapee Cruises — M/V Kearsarge — M/V Mt. Sunapee II, sunapeecruises.com Town Dock — Sunapee Harbor, 1 Lake Avenue, Bradford, NH 03221, 603-938-6465, 603-938-5671

2 75

75 75

Lui Lui of West Lebanon, luilui.com Powerhouse Mall Plaza, 8 Glen Road, West Lebanon, NH 03784, 603-298-7070, 603-298-8209

2

40-100 40-100 50

5

250 250 250 250

Mount Sunapee Resort, mountsunapee.com 1398 Route 103, PO Box 2021, Newbury, NH 03255, 603-763-3500, 603-763-5989 Mountain Edge Resort & Spa at Sunapee, mountainedgeresort.com 1380 Route 103, Newbury, NH 03255, 603-763-4600, 603-763-6097

45 2

100

80 35

The New London Inn, thenewlondoninn.com 353 Main Street, PO Box 8, New London, NH 03257, 603-526-2791, 603-526-2749

23 1 40

Rosewood Country Inn, rosewoodcountryinn.com 67 Pleasant View Road, Bradford, NH 03221 800-938-5273, 603-938-5253

11 4 70

70

55 2

100

80 60

0 2

200 200

Sunapee Lake Lodge, sunapeelakelodge.com 1403 Route 103, Mt. Sunapee, NH 03255, 603-763-2010, 603-763-3314

LAKES REGION Belknap Mill, belknapmill.org 25 Beacon Street East, Laconia, NH 03246, 603-524-8813 Brewster Academy, brewsteracademy.org 80 Academy Drive, Wolfeboro, NH 03894, 603-569-7400

0 30 20 400 350 20

Castle in the Clouds, castleintheclouds.org 455 Old Mountain Road, Route 171, Moultonborough, NH 03254, 603-476-5900, 603-476-2512

1

200 60 200 200

2

500

Cody Outdoor Center, campcody.com 9 Cody Road, Freedom, NH 03836, 603-539-4997, 603-539-5840

225 150

The Common Man Inn & Spa, thecmaninn.com 231 Main Street Plymouth, NH 03264, 603-536-2200, 603-536-7773

70 BUSINESS RESOURCES NH 2021

43 5

200 220 200 100

No. of No. of Rooms Meeting Rms

Group Size

Theatre Capacity

Banquet Capacity

Classroom Capacity

Coppertoppe Inn & Retreat Center, coppertoppe.com 8 Range Road, Hebron, NH 03241, 603-744-3636

3 1 25 12 25 25

Funspot, funspotnh.com 579 Endicott Street North, PO Box 5428, Laconia, NH 03246, 603-366-4377, 603-366-2077

2

300

300 300

Gunstock Mountain Resort, gunstock.com 719 Chey Valley Road, Gilford, NH 03249, 603-293-4341, 603-293-4318

0 5

300 450 300 150

5

120 70 120 125

Hart’s Turkey Farm, hartsturkeyfarm.com 233 DW Highway, Junction Routes 3 & 104, Meredith, NH 03253, 603-279-6212, 603-279-7146 The Inn on Main, innnewhampshire.com 200 North Main Street, PO Box 1089, Wolfeboro, NH 03894, 603-569-1335

14 1

225

The Inn on Newfound Lake, newfoundlake.com 1030 Mayhew Turnpike, Bridgewater, NH 03222, 603-744-9111, 603-744-3894

28 2

185 185 185 185

Mill Falls at the Lake, millfalls.com 312 Daniel Webster Highway, Meredith, NH 03253, 800-508-4598, 603-677-8694

171 21 300 300 240 160

Lake Opechee Inn & Spa, opecheeinn.com 62 Doris Ray Court, Laconia, NH 03246, 603-524-0111, 603-524-1114

34 1 48 48 32 21

Manor On Golden Pond, manorongoldenpond.com 31 Manor Drive, PO Box T, Holderness, NH 03245, 603-968-3348, 603-968-2116

24 1 35 35 42 35

Misty Harbor & Barefoot Beach Resort, mistyharbor.com 118 Weirs Road, Gilford, NH 03249, 603-293-4500, 603-293-0493

27 1 50

Mount Washington Cruises, cruisenh.com 211 Lakeside Avenue, PO Box 5367, Laconia, NH 03247, 603-366-5531, 603-366-2007

Significant • Inspirational • Effective thateventco.com

3

500

65-125 450

65-125

Corporate • Social • Weddings • Rentals 917-686-7438

BUSINESS RESOURCES NH 2021 71

MEETINGS & CONFERENCE FACILITIES No. of No. of Rooms Meeting Rms

Group Size

Theatre Capacity

Banquet Capacity

Classroom Capacity

Plymouth State University Welcome Center & Ice Arena, plymouth.edu/arena 17 High Street, Plymouth, NH 03264, 603-535-2758, 603-535-3369

1 20 50 150

Squam Lakes Natural Science Center, nhnature.org 23 Science Ctr. Road, PO Box 173, Holderness, NH 03245, 603-968-7194, 603-968-2229

2 75 75 75 50

Steele Hill Resorts, steelehillresorts.com 516 Steele Hill Road, Sanbornton, NH 03269, 603-582-2319, 603-581-2395

160 6

100 100 200 55

10 1

150 0

44 3

140 190 140 90

The Barn at Pickering House, pickeringhousewolfeboro.com 116 South Main Street, PO Box 175, Wolfeboro, NH 3894, 603-569-6948

150 0

The Wolfeboro Inn, wolfeboroinn.com 90 North Main Street, PO Box 1270, Wolfeboro, NH 03894, 603-569-3016, 603-569-5375

MERRIMACK VALLEY REGION Alpine Grove Banquet & BBQ Facility, alpinegrove.com 19 South Depot Road, Route 111A, Hollis, NH 03049, 603-882-9051

0

4

(standees)

1,200 225 850

Ash Street Inn, ashstreetinn.com 118 Ash Street, Manchester, NH 03104, 603-668-9908

5 1 10

Atkinson Resort & Country Club, atkinsonresort.com 85 Country Club Drive, Atkinson, NH 03811, 603-362-8700, 603-362-5727

16 8

600 600 350

Aviation Museum of New Hampshire, aviationmuseumofnh.org 27 Navigator Road, Londonderry, NH 03053, 603-669-4820

3

127 60-100 127 40

1

130 130 86 130

12

2-200 2-200 2-200 125

3

350 500 350 400

The Barley House, thebarleyhouse.com 132 North Main Street, Concord, NH 03301, 603-228-6363, 603-228-6565 Bedford Village Inn, bedfordvillageinn.com 2 Olde Bedford Way, Bedford, NH 03110, 603-472-2001, 603-472-2379

64

Bektash Shriners Function Center, bektashshriners.org 189 Pembroke Road, PO Box 4086, Concord, NH 03302, 603-225-5372, 603-225-9430 Best Western Concord Inn & Suites, concordbestwestern.com 97 Hall Street, Concord, NH 03301, 603-228-4300, 603-228-4301

66 1 30 30

20

Birch Wood Vineyards, birchwoodvineyards.com 199 Rockingham Road, Derry, NH 03038, 603-965-4359, 603-965-4349

2 220

Candia Woods Golf Links, candiawoods.com 313 South Road, Candia, NH 03034, 603-483-2307, 603-483-0590

1

140

140

5

125 100 125 100

2

150

5

422 1304 250

7

500 500 500 500

Canterbury Shaker Village, shakers.org 288 Shaker Road, Canterbury, NH 03224, 603-783-9511 Canterbury Woods Country Club, canterburywoodscc.com 15 West Road, Canterbury, NH 03224, 603-783-9400

20-150

Capitol Center for the Arts, ccanh.com 44 South Main Street, Concord, NH 03301, 603-225-1111 ext. 124, 603-224-3408 Castleton Banquet and Conference Center, castletonbcc.com 58 Enterprise Drive, PO Box 957, Windham, NH 03087, 603-898-6300, 603-894-6503 The Centennial Hotel, thecentennialhotel.com 96 Pleasant Street, Concord, NH 03301, 603-227-9000, 603-225-5031

32 5 85 85 70 80

Chen Yang Li Restaurant, chenyangli.com 15-25-60

60

14 2

26

120 25

100 2

33 33 0

124 South River Road, Bedford, NH 03110, 603-228-8508, 603-228-8308

3

Colby Hill Inn, colbyhillinn.com 33 The Oaks Street, PO Box 779, Henniker, NH 03242, 603-428-3281, 603-428-9218 Comfort Inn Concord, comfortinnconcord.com 71 Hall Street, Concord, NH 03301, 603-226-4100, 603-228-2106

22

Comfort Inn Airport, comfortinn.com/hotel-manchester-new_hampshire-NH002 298 Queen City Avenue, Manchester, NH 03102, 603-668-2600, 603-625-2081

72 BUSINESS RESOURCES NH 2021

95 1 42 28

No. of No. of Rooms Meeting Rms

Group Size

Theatre Capacity

Banquet Capacity

Classroom Capacity

Common Man Concord, thecman.com 25 Water Street, 1 Gulf Street (for GPS directions), Concord, NH 03301, 603-228-3463

3

64

15-32-64 50

2

20-40

20-40

2

30-40

30-40 15-25

Copper Door Restaurant, copperdoor.com 15 Leavy Drive, Bedford, NH 03110, 603-488-2677 Copper Door Restaurant, copperdoorrestaurant.com 41 South Broadway, Salem, NH 03079, 603-458-2033 Country Tavern Restaurant & Pub, countrytavern.org 452 Amherst Street, Nashua, NH 03063, 603-889-5871

4 35-75

Courtyard by Marriott & Grappone Conference Center, courtyardconcord.com 70 Constitution Avenue, Concord, NH 03301, 603-225-0303, 603-225-8916

90 8

700 700 500 400

Courtyard Manchester-Boston Regional Airport, marriott.com/mhtcy 700 Huse Road, Manchester, NH 03103, 603-641-4900, 603-641-0001

139 2 70 70 64 32

DoubleTree by Hilton Nashua, dtnashua.doubletreebyhilton.com 2 Somerset Parkway, Nashua, NH 03063, 603-886-1200, 603-595-4199

230 12 600 500 400 275

Currier Museum of Art, currier.org 150 Ash Street, Manchester, NH 03104, 603-669-6144 x124, 603-669-7194

0

4

180-210 30

150

60

1

200 200 200 160

The Derryfield, www.thederryfield.com 625 Mammoth Road, Manchester, NH 03104, 603-623-2880, 603-623-6850 DoubleTree by Hilton Manchester Downtown, doubletree3.hilton.com/Manchester 700 Elm Street, Manchester, NH 03101, 603-625-1000, 603-206-4000

248 17

1400 1000 1300 1400

EastPoint Executive Center, nhofficespace.com 99 Pine Hill Road, Nashua, NH 03063, 603-880-3223

2

6-12

6-12

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BUSINESS RESOURCES NH 2021 73

MEETINGS & CONFERENCE FACILITIES No. of No. of Rooms Meeting Rms

Group Size

Theatre Capacity

Banquet Capacity

Classroom Capacity

Firefly American Bistro & Bar, fireflynh.com 22 Concord Street, Manchester, NH 03101, 603-935-9740

1 30

Fireside Inn & Suites, firesideinnnashua.com 10 St. Laurent Street, Nashua, NH 03064, 603-883-7700

100 1

15

Quality Inn Manchester Airport, choicehotels.com/nh054 55 John E. Devine Drive, Manchester, NH 03103, 603-668-6110, 603-668-6116

113 2

65 50 30

Fratello’s Events in the Millyard, eventsinthemillyard.com 155 Dow Street, Manchester, NH 03101, 603-641-6776, 603-629-9465

3

200 200 200 200

Fratello’s Italian Grille, fratellos.com 194 Main Street, Nashua, NH 03060, 603-889-2022

1 30

30

Fratellos Events in the MIllyard, eventsinthemillyard.com 155 Dow Street, Manchester, NH 03101 6036416776

3 180

The Event Center at Hampshire Hills/The Hampshire Dome, hampshirehills.com 50 Emerson Road, PO Box 404, Milford, NH 03055, 603-673-7123, 603-673-0797

0

8

25-5,500 25-5,500 25-4,800 25-2,500

Hampton Inn & Suites by Hilton - Manchester/Bedford, manchesterbedfordsuites.hamptoninn.com 8 Hawthorne Drive, Bedford, NH 03110, 603-623-2040, 603-623-2041

92 1 10

Hampton Inn by Hilton Concord/Bow, hamptoninn3.hilton.com 515 South Street, Bow, NH 03304, 603-224-5322, 603-224-4282

143 2 40 50 40 40

Hampton Inn by Hilton Nashua, nashua.hamptoninn.com 407 Amherst Street, Nashua, NH 03063, 603-883-5333, 603-883-5334

102 1 40 50 40 20

Holiday Inn Concord Downtown, ihg.com/holidayinn/concordnh 172 North Main Street, Concord, NH 03301, 603-224-9534, 603-224-8266

122 5

50 23 150

Holiday Inn Express Hotel & Suites Manchester Airport, hiexpress.com/esmanchester 1298 South Porter Street, Manchester, NH 03103, 603-669-6800, 603-647-3197

108 1

12

Holiday Inn Manchester Airport, holidayinn.com/manchesternh 2280 Brown Avenue, Manchester, NH 03103, 603-641-6466, 603-641-5655

91 1 50 50 40 35

Holiday Inn Salem, holidayinn.com/salemnh 1 Keewaydin Drive, Salem, NH 03079, 603-893-5511, 603-894-6728

109 1 40

40 24

Homewood Suites by Hilton Gateway Hills Nashua, gatewayhillsnashua.homewoodsuites.com 15 Tara Boulevard, Nashua, NH 03062, 603-546-7470, 603-897-0080

105 1 16 16 16 16

Kimball-Jenkins Estate, kimballjenkins.com 266 North Main Street, Concord, NH 03301, 603-225-3932, 603-225-9288

7

90 80 50

LaBelle Winery, labellewinerynh.com 2

230

230 230

0 3

300

300 400

345 Route 101, Amherst, NH 03031, 603-672-9898, 603-554-1853 LaBelle Winery, labellewinery.com 14 Route 111, Derry, NH 03038, 603-672-9898, 603-554-1853 League of NH Craftsmen Headquarters, nhcrafts.org 49 South Main Street, Suite 100, Concord, NH 03301, 603-224-3375

2 50

15

Londonderry Country Club, londonderrycountryclub.com 56 Kimball Road, Londonderry, NH 03053, 603-432-9789

2

175 130 175

2

45-90 40

2

450 100 250 30

4

300 260 300 180

4

600 8-75 300 120

2

75-190 60-100 55-80 30-40

Lui Lui of Nashua, luilui.com 259 Daniel Webster Highway, Nashua, NH 03060, 603-888-2588, 603-888-7297

45-90

Manchester Community College, mccnh.edu/wdc/renting-our-facilities 1066 Front Street, Manchester, NH 03102, 603-206-8163, 603-624-1576 Manchester Country Club, manchestercountryclub.com 180 South River Road, Bedford, NH 03110, 603-624-4096 McAuliffe-Shepard Discovery Center, starhop.com 2 Institute Drive, Concord, NH 03301, (603) 271-7827 x104 Millyard Museum, manchesterhistoric.org 200 Bedford Street, Manchester, NH 03101, 603-622-7531

74 BUSINESS RESOURCES NH 2021

1

No. of No. of Rooms Meeting Rms

Group Size

Theatre Capacity

Banquet Capacity

Classroom Capacity

New England College, nec.edu 98 Bridge Street, Henniker, NH 03242, 603-428-2000

15 150 100 125 80

New England Executive Center, newenglandexec.com 264 South River Road, Bedford, NH 03110, 603-644-4554, 603-628-2227

5

8-25

8-25

3

150 100 100 75

14

6,000 6,000 1,000 200

3

200 200 200 200

6

200 250 200 150

New Hampshire Audubon Center, nhaudubon.org 84 Silk Farm Road, Concord, NH 03301, 603-224-9909, 603-226-0902 New Hampshire Fisher Cats, nhfishercats.com 1 Line Drive, Manchester, NH 03101 (603) 641-2005 (603) 641-2055 Pats Peak Banquet Center, patspeak.com 686 Flanders Road, PO Box 2448, Henniker, NH 03242, 603-428-3245, 603-428-7821 Puritan Conference Ctr. & Function Facility, puritanbackroom.com 245 Hooksett Road, Manchester, NH 03104, 603-666-9893, 603-669-3199 Radisson Hotel Nashua, radisson.com/nashuanh 11 Tara Boulevard, Nashua, NH 03062, 603-888-9970, 603-888-4112

336 19 999 90 512 500

Red River Theatres, redrivertheatres.org 11 South Main Street, Suite L1-1, Concord, NH 03301, 603-224-4697 ext. 12

0 3 156

Regus, regus.com 1 Tara Boulevard, Suite 200, Nashua, NH 03062, 603-324-7100, 603-324-7101

2 10

Saint Anselm College, anselm.edu 100 Saint Anselm Drive, Box #1800, Manchester, NH 03102, 603-222-4280

1,500 13

2,000 575

450 12-167

20-250 70

50

Searles Castle at Windham, searlescastle.com 23 Searles Road, Windham, NH 03087, 603-898-6597, 603-893-4608

2

50

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BUSINESS RESOURCES NH 2021 75

MEETINGS & CONFERENCE FACILITIES No. of No. of Rooms Meeting Rms

Group Size

Theatre Capacity

Banquet Capacity

Classroom Capacity

Sky Meadow Country Club, skymeadow.com 6 Mountain Laurels Drive, Nashua, NH 03062, 603-888-9000, 603-888-2166

4

25-150

150

25-150

SNHU Arena/SMG, snhuarena.com 555 Elm Street, Manchester, NH 03101, 603-644-5000, 603-644-1575

5

10,000 10,000

Society for the Protection of New Hampshire Forests, forestsociety.org 54 Portsmouth Street, Concord, NH 03301, 603-224-9945, 603-228-0423

4 50

50

Southern New Hampshire University, snhuconferences.com 2500 North River Road, Manchester, NH 03106, 603-645-9612, 603-645-9712

70

275 32

Stonebridge Country Club, golfstonebridgecc.com 161 Gorham Pond Road, Goffstown, NH 03045, 603-497-8633, 603-497-4612

2

50 60 200 65

The Event Center at Courtyard by Marriott Nashua, eventcenternashua.com 2200 Southwood Drive, Nashua, NH 03063, 603-579-6055, 603-886-9489

239 14 150 540 360 250

UNH Franklin Pierce School of Law, law.unh.edu 2 White Street, Concord, NH 03301, 603-513-5127

17

155 127 155

Walnut Hill, walnuthillnh.com 81 Chester Road, NH Route 102, Raymond, NH 03077, 603-895-2437

2

100

100 30-50

MONADNOCK REGION Best Western Plus Keene Hotel, bestwesternpluskeene.com 401 Winchester Street, Keene, NH 03431, 603-357-3038, 603-357-4776

128 4

300 350 250 220

Chesterfield Inn, chesterfieldinn.com 20 Cross Road, West Chesterfield, NH 03466, 603-256-3211, 603-256-6131

15 1 12 12 50 12

Crotched Mountain Ski & Ride Area, crotchedmtn.com 615 Francestown Road, Bennington, NH 03442, 603-588-3668, 603-588-3667

1

400

400

Franklin Pierce University, franklinpierce.edu/institutes/conference_ctr 40 University Drive, Rindge, NH 03461, 603-899-4000

600 20 600 100 300 815

Hidden Hills/Four Star Catering, weddingsathiddenhills.com 18 Lisa Drive, PO Box 369, Rindge, NH 03461, 603-899-5001, 603-899-2037

3

400 400 300 400

The Inn at Crotched Mountain, innatcrotchedmt.com 534 Mountain Road, Francestown, NH 03043, 603-588-6840

13 2 30

The Inn at East Hill Farm, east-hill-farm.com 460 Monadnock Street, Troy, NH 03465, 603-242-6495, 603-242-7709

70 3

150

Keene Country Club, keenecountryclub.com 755 West HIll Road, Keene, NH 03431, 603-352-0135, 603-355-6681

7

250 300 350 150

The Fairfield Inn & Suites Keene Downtown, marriott.com 30 Main Street, Keene, NH 03431, 603-357-7070, 603-357-7075

40 2 15 15 15 15

Papagallos Restaurant, papagallos.com 9 Monadnock Highway, Keene, NH 03431, 603-352-9400, 603-352-1447

1

100

100 100

The Monadnock Room at Hilltop Golf Course, hilltopgolf.net 49 High Street, Peterborough, NH 03458, 603-924-7769

0 1

175 200 175 200

40 3

150 80 160 150

Woodbound Inn, woodbound.com 247 Woodbound Road, Rindge, NH 03461, 603-532-8341, 603-532-4029

SEACOAST REGION Anchorage Inn & Suites, anchorageinns.com 417 Woodbury Avenue, Portsmouth, NH 03801, 603-431-8111, 603-431-4443

88 1 18

18

Ashworth by the Sea Hotel, ashworthhotel.com 295 Ocean Boulevard Hampton Beach, NH 03842, 603-926-6762, 603-926-2002

76 BUSINESS RESOURCES NH 2021

107 4

400 70 250 140

No. of No. of Rooms Meeting Rms

Group Size

Theatre Capacity

Banquet Capacity

Classroom Capacity

Best Western Hampshire Inn & Suites, bestwestern.com 20 Spur Road, Seabrook, NH 03874, 603-474-5700, 603-474-2886

46

Best Western Plus Portsmouth Hotel & Suites, bwportsmouth.com 580 US Highway 1 Bypass, Portsmouth, NH 03801, 603-436-7600, 603-436-7600

169 4

300 300 190 150

71 3

110 110-315 184 178

Best Western Plus, The Inn at Hampton, theinnathampton.com 815 Lafayette Road, Route 1, Hampton, NH 03842, 603-926-6771, 603-929-2160 Coastal Video Conference Center, coastaledc.org 4 Meill Industrial Drive, Suite 201, Hampton, NH 03842, 603-929-9244, 603-929-3502

1 12

12

CR’s The Restaurant, crstherestaurant.com 287 Exeter Road, Hampton, NH 03842, 603-929-7972, 603-929-0122

1 50

40

Flag Hill Distillery & Winery / Flag Hill Catering & Events, flaghill.com 297 North River Road, Lee, NH 03861, 603-659-2949, 603-659-5107

0 2

250 300 250

The Governor’s Inn, governorsinn.com 78 Wakefield Street Rochester, NH 03867, 603-332-0107, 603-335-1984

20 10 175

175

Hampton Inn & Suites Exeter, exetersuites.hamptoninn.com 59 Portsmouth Avenue, Exeter, NH 03833, 603-658-5555, 603-658-5556

111 1 65 35 56 55

Hilton Garden Inn Portsmouth Downtown, hgiportsmouth.com 100 High Street, Portsmouth, NH 03801, 603-431-1499, 603-431-1477

131 3

100 100 72 64

Holiday Inn Express & Suites Rochester, hiexpress.com 77 Farmington Road, Route 11, Rochester, NH 03867, 603-994-1175, 603-994-1176

77 1 50 20 30 20

Holiday Inn Express Durham/UNH, holidayinnexpress/durhamnh.com 2 Main Street, Durham, NH 03824, 603-868-1234, 603-590-1315

67 0 0

Holiday Inn Portsmouth, holidayinn.com/portsmouthnh 300 Woodbury Avenue, Portsmouth, NH 03801, 603-431-8000, 603-431-2065

130 2

175 175 100 110

Homewood Suites by Hilton Portsmouth, portsmouth.homewoodsuites.com 100 Portsmouth Boulevard Portsmouth, NH 03801, 603-427-5400, 603-427-5410

116 1 40 40 32 24

Isles of Shoals Steamship Co., islesofshoals.com 315 Market Street, Portsmouth, NH 03801, 603-431-5500, 603-433-1280

1

275

120

46

46 27

Gundalow Company Piscataqua, gundalow.org 60 Marcy Street, Portsmouth, NH 03801, 603-433-9505 Kingston 1686 House, thekingston1686house.com 127 Main Street, Kingston, NH 03848, 603-642-3637

5 85

100

1 32

32 32

LaBelle Winery, labellewinerynh.com 104 Congress Street 104 Congress Street Portsmouth, NH 03801, 603-319-8035 Lamie’s Inn & Old Salt Restaurant, lamiesinn.com 490 Lafayette Road, Hampton, NH 03842, 603-926-0330, 603-929-0019

32 4

100 75 110 50

The Library Restaurant, libraryrestaurant.com 401 State Street, Portsmouth, NH 03801, 603-431-5202, 603-431-4678

2 25

85 30

Martel Roberge Function Center, mrfunctioncenter.com 551 Foundry Street, Rollinsford, NH 03869, 603-781-2497

3

375 650 50-350

1

125

Newick’s Seafood Restaurant, newicks.com 431 Dover Point Road, Dover, NH 03820, 603-742-3205

125

oHive, ohive.com 155 Fleet Street, Portsmouth, NH 03801, 603-766-1900, 603-766-1901

8 8 25 25 25 25

One Liberty Lane, onelibertylane.com One Liberty Road, East Hampton, NH 03842, 603-474-1776, 603-758-1084

6 100

Pease Golf Course, peasegolf.com 200 Grafton Drive, Portsmouth, NH 03801, 603-433-1331, 603-427-0433

2

150 75 150 50

1

150

Portsmouth Country Club, portsmouthcc.net 80 Country Club Road, Greenland, NH 03840, 603-436-9791, 603-433-3236

170 180

BUSINESS RESOURCES NH 2021 77

MEETINGS & CONFERENCE FACILITIES No. of No. of Rooms Meeting Rms

Group Size

Theatre Capacity

Banquet Capacity

Classroom Capacity

Portsmouth Courtyard by Marriott, marriott.com/hotels/travel/psmcy-courtyard-portsmouth 1000 Market Street, Portsmouth, NH 03801, 603-436-2121, 603-430-7666

133 2

100 100 80 60

Portsmouth Gas Light Co., portsmouthgaslight.com 64 Market Street, Portsmouth, NH 03801, 603-430-9122

1

25-200

85

2

180 250 180 150

Redhook Ale Brewery, redhook.com 1 Redhook Way, Portsmouth, NH 03801, 603-501-3237, 603-430-6011 Residence Inn Portsmouth Downtown Waterfront, marriott.com 100 Deer Street, Portsmouth, NH 03801, 603-422-9200, 603-422-9201

128 1 40 50 40 24

Rochester Country Club, rochestercc.com 94 Church Street, Rochester, NH 03839, 603-332-0985

2

120

180

Rudi’s Portsmouth, rudisportsmouth.com 20 High Street, Portsmouth, NH 03801, 603-430-7834

4 2 65 35 50 35

Seacoast Science Center, seacoastsciencecenter.org Route 1A, Odiorne Point State Park, 570 Ocean Boulevard. Rye, NH 03870, 603-436-8043, 603-433-2235

3

200 100 200 100

Strawbery Banke Museum, strawberybanke.org/events/site-event-rental.cfm 14 Hancock Street, Portsmouth, NH 03801, 603-422-7502

2 85 100 85 50

The Atlantic Grill, theatlanticgrill.com 5 Pioneer Road, Rye, NH 03870, 603-433-3000, 603-373-6051

4 96

96 48

1 50

50

11

16-105

55-298 27-183

5

4-100 25

100 50

The Carriage House, carriagehouserye.com 2263 Ocean Boulevard, Rye, NH 03870, 603-964-8251 The Envio, theenvio.com/meetings 299 Vaughan Street, Portsmouth, NH 03801, 603-427-0152 The Exeter Inn, theexeterinn.com 90 Front Street, Exeter, NH 03833, 603-772-5901, 603-778-8757

46

The Hotel Portsmouth, thehotelportsmouth.com 40 Court Street, Portsmouth, NH 03801, 603-433-1200

32 4 33 15

33

The Music Hall, themusichall.org 28 Chestnut Street, Portsmouth, NH 03801, 603-766-2202, 603-766-1753

1

895 895 150 124-895

The River House Restaurant, riverhouse53bow.com 53 Bow Street, Portsmouth, NH 03801, 603-431-2600

1 50

50

Three Chimneys Inn, threechimneysinn.com 17 Newmarket Road, Durham, NH 03824, 603-868-7800, 603-868-5011

23 3

140 120 140 100

7 3

70 100 150 200

3500 50

7500 688 1000 300

The Victoria Inn Bed & Breakfast and Pavilion, thevictoriainn.com 430 High Street, Hampton, NH 03842, 603-929-1437 University of New Hampshire, Conferences & Catering, unh.edu/conferences-catering Stillings Hall, 20 Ballard Street, Durham, NH 03824, 603-862-1900, 603-862-0245 Wentworth by the Sea Country Club, wentworthbytheseacc.com 60 Wentworth Road, Rye, NH 03870, 603-433-3050, 603-431-4788

5

275 275

Wentworth by the Sea Hotel & Spa — Marriott Hotel & Spa, wentworth.com 588 Wentworth Road, New Castle, NH 03854, 603-422-7322, 603-422-7329

161 9

300 376 280 204

Whittemore Center Arena, campusrec.unh.edu/whittemore-center-arena 128 Main Street, Durham, NH 03824, 603-862-1379, 603-862-4801

2

6500 6500 1000 150

WHITE MOUNTAIN REGION Attitash Mountain Village Resort, attitashmtvillage.com 1 River Run Drive, PO Box 358, Bartlett, NH 03812, 603-374-6500, 603-374-5208

400 2

50 75

73 2

1000

80

Days Inn, daysinnnh.com 557 U.S. Route 3, Lincoln, NH 03251, 603-745-8118, 603-238-2410

140-1,000 75-100

Best Western - Silver Fox Inn, silverfoxinn.com 70 Packard’s Road, Waterville Valley, NH 03215, 603-236-3699, 603-236-4128

78 BUSINESS RESOURCES NH 2021

32 3 50 50 50 40

No. of No. of Rooms Meeting Rms

Group Size

Theatre Capacity

Banquet Capacity

Classroom Capacity

The Buttonwood Inn, buttonwoodinn.com 64 Mt. Surprise Road, PO Box 1817, North Conway, NH 03860, 603-356-2625, 603-356-3140

10 3 25 25 25 25

Cabot Inn & Suites, cabotinnandsuites.com 200 Portland Street, Lancaster, NH 03584, 603-788-3346, 603-788-2732

75

2

150-300 300

300

150

41

1

45-60 30

85

30

Christmas Farm Inn & Spa, christmasfarminn.com 3 Blitzen Way, Black Mountain Road, Jackson, NH 03846, 603-383-4313, 603-383-6495 Days Inn Campton, daysinncampton.com 1513 US Route 3, Campton, NH 03223, 603-536-3520, 603-536-8114

100 1

175

96 3

200 275 150 200

Eagle Mountain House and Golf Club, eaglemt.com 179 Carter Notch Road, PO Box 804, Jackson, NH 03846, 603-383-9111, 603-383-0854 Eastern Slope Inn Resort, easternslopeinn.com 2760 White Mtn. Highway, PO Box 359 North Conway, NH 03860, 603-356-6321, 603-356-8732 250 1 50 50 40 40 Four Seasons Motor Inn, 4seasonsmotorinn.com 23 1 50

Route 3, PO Box 432, Twin Mountain, NH 03595, 603-846-5708 Grand Summit Hotel at Attitash, grandsummitattitash.com

143 12 500 150 400 300

104 Grand Summit Road, PO Box 429, Bartlett, NH 03812, 603-374-6700, 603-374-0800 Green Granite Inn, greengranite.com

91 1 65 65 60 50

1515 White Mountain Highway, North Conway, NH 03860, 603-356-6901, 603-356-6003 Highland Center Lodge at Crawford Notch, outdoors.org

34 6

Route 302, Bretton Woods, NH 03575, 603-278-4453, 603-278-4434

100 60 108 125

Horse & Hound Inn, horseandhoundnh.com 9 3 50

205 Wells Road, Franconia, NH 03580, 603-823-5501

50 50

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INTERV IEW

Q&A : NH tourism director Lori Harnois

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PAGE 54

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Q&A : Bearded Baker Jon Buatti

PAGE 29

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were businesses, first hit like most other pandemic Contractors, the Covid-19 hit hard when ed to had committ nty last March. of clients who due to uncertaiBut The majority to back out in their house. projects opted someone else ns — anything inabout having other professio lull for contractors unlike many the — to mind of things. doors comes in the grand scheme Contractblip Knollstone was only a owner of plummet early Greg Baier, , saw business sprang ing in Concordpandemic, but it quickly the on during d for had schedule back. project we of dolthousands “We lost every sending back us in their indoors. I was . People didn’t want five minlars in retainerssaid. “Now I can’t go of the monhouses,” Baier phone ringing. All the vacations things like utes without spent on other on (home) spending ey they had (now) are they instead who John Harding, 10 projects.” for scenario for It was a similar Contracting in Bedford Image has owned up and work lined years. months of PAGE 188 “We had six CONTRACTORS,

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BUSINESS RESOURCES NH 2021 79

MEETINGS & CONFERENCE FACILITIES No. of No. of Rooms Meeting Rms

Group Size

Theatre Capacity

Banquet Capacity

Classroom Capacity

Indian Head Resort, indianheadresort.com 664 US Route 3, Lincoln, NH 03251, 603-745-8000, 603-745-8414

98 2

200 200 160 100

133 1

10

InnSeason Resorts Pollard Brook, innseason.com 33 Brookline Road, Lincoln, NH 03251, 603-745-9900, 603-745-8233 Jack O’Lantern Resort, jackolanternresort.com 1668 Daniel Webster Highway., PO Box A, Woodstock, NH 03293, 603-745-8121, 603-745-8197

17 1 95

95 60

28 6

55

120 10-20

234 6

170 30 150 150

Joe Dodge Lodge at Pinkham Notch, outdoors.org/lodging/whitemountains/pinkham 361 Route 16, PO Box 298, Gorham, NH 03581, 603-466-2725, 603-466-3871 Mountain Club on Loon Resort & Spa, mtnclub.com 90 Loon Mountain Road, Lincoln, NH 03251, 603-745-2244, 603-745-2317

Mountain View Grand Resort & Spa, mountainviewgrand.com 101 Mountain View Road, Whitefield, NH 03598, 603-837-0035, 603-837-8884

Please

141 14 300 contact

300 168

North Conway Grand Hotel, northconwaygrand.com 72 Common Court, PO Box 3189, North Conway, NH 03860, 603-356-9300, 603-356-6028

200 17 500 550 425 250

Omni Mount Washington Resort, omnihotels.com/mountwashington 310 Mt. Washington Hotel Road, Bretton Woods, NH 03575, 603-278-1000, 603-278-8828

375 24

1000

400 275

49 5

300 300 200

Purity Spring Resort, purityspring.com 1251 Eaton Road, Rte. 153 East Madison, NH 03849, 603-367-8896, 603-367-8664 Residence Inn by Marriott North Conway, northconwayresidenceinn.com 1801 White Mountain Highway, PO Box 10, North Conway, NH 03860, 603-356-3024, 603-356-3025 108 1 30 30 30 30 Royalty Inn, royaltyinn.com 130 Main Street, Gorham, NH 03581, 603-466-3312

88 2 45 45

30

Snowy Owl Inn & Resort, snowyowlinn.com 41 Village Road, PO Box 407, Waterville Valley, NH 03215, 603-236-8383, 603-236-4890

85 3 100

Storybook Inn & Suites, storybookinnandsuites.com Glen Junction, Rtes. 16 & US 302, Glen, NH 03838, 603-383-6800, 603-383-4678

76 1 50 50 75 50

The Inn at Thorn Hill & Spa, innatthornhill.com 40 Thorn Hill Road, Jackson, NH 03846, 603-383-4242, 603-383-8062

25 3 50 50 50 25

Town & Country Inn and Resort, townandcountryinn.com US Route 2, PO Box 220, Gorham, NH 03581, 603-466-3315, 603-466-3316

155 4

300 300 400 150

The Valley Inn, valleyinn.com 17 Tecumseh Road, PO Box 1, Waterville Valley, NH 03215, 603-236-8425, 603-236-8429

43 2 50 50 50 30

Waterville Valley Conference & Event Center, waterville.com 1 Ski Area Road, PO Box 540, Waterville Valley, NH 03215 1-800-468-2553, 603-236-4344

384 17 550 250 410 550

The Wentworth, thewentworth.com 1 Carter Notch Road, PO Box 812, Jackson, NH 03846, 603-383-9700, 603-383-4265

61 2

106 50 106 80

80 2

125 125 100 75

40 2

170 250 170 170

White Mountain Hotel & Resort, whitemountainhotel.com 87 Fairway Drive, PO Box 1828, North Conway, NH 03860, 603-356-7100, 603-356-7100 Woodstock Inn Brewery, woodstockinnbrewery.com 135 Main Street, PO Box 118, North Woodstock, NH 03262, 603-745-3951 Source: NHBR Survey

80 BUSINESS RESOURCES NH 2021

Your Occasion, Our Venue Manchester Country Club

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That’s why we have a team of event professionals ready to work with you, dedicated to making your event an unforgettable occasion. Whether it’s a group of 2 or 300, we have multiple event spaces to accommodate a range of setups. Each space has audio visual capabilities, making sharing knowledge simple; and includes outdoor amenities, perfect for refreshing breaks.

Leave your stress behind; we have all the details covered.

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