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We passionately develop, own, and manage places of hospitality with an eye for operational efficiency and a genuine desire to elevate experience.

Our History

Our History In 1926, our founders John, Sr. (Jack) and Marvin McKibbon felt that their community of Gainesville, Georgia, would be a better place if it had its very own self-service grocery store. Determined entrepreneurs, the McKibbon brothers opened a Piggly Wiggly franchise in their town. It was a small, but impactful beginning for the McKibbon name; one that John (Jack) McKibbon, Jr. decided to build on 20 years later by developing the area’s first motor court, complete with a full-service restaurant. This idea spurred the company’s evolution, and by the 1960s, the company had become one of the earliest Holiday Inn franchisees with hotels in operation throughout the state of Georgia. Hotel development and management became the company’s core focus and have been ever since. Since taking over in the early 1990s, John McKibbon III continued the tradition by developing and operating new hotels throughout the Southeastern U.S. for Hilton and Marriott while also building a tenured leadership team with an unmatched reputation for impeccable service and innovation in the industry. Coming full circle, John completed his final development project in 2019: Kimpton Hotel Arras in Asheville, North Carolina. Kimpton’s first franchised hotel and McKibbon’s first Kimpton flag, John’s vision and innovation changed the skyline of Asheville forever as he handed the company off to the next generation of trusted McKibbon leaders, including his son, J.B. McKibbon, IV. Carrying on the family legacy, J.B. completed his first development project, Hyatt House Tampa Airport Westshore in 2021 and was named President of McKibbon Equities in 2023, a newly developed arm of the company responsible for new development and asset management of McKibbon-owned properties, as well as the McKibbon Family Investment Fund. His dedication to growing his family’s business paired with his eye for innovation, knack for problem solving, and focus on providing top-notch, all-encompassing services have primed McKibbon to continue growing and evolving, building on a legacy while finding new ways to expand its presence in the industry.

Our Milestones 1920s 1st Piggly Wiggly Franchise Gainesville, Georgia

1960s Holiday Inn Franchised Hotels Georgia

2010s 1st Kimpton Franchised Hotel Asheville, North Carolina

1940s 1st Motor Court Property Gainesville, Georgia

1990s 1st Courtyard by Marriott Franchised Hotel Athens, Georgia

2020s 1st Hyatt House & Moxy Franchised Hotels Tampa, Florida & Asheville, North Carolina

Our Guiding Principles

Our Guiding Principles Think bigger. Being an industry leader means finding better, more innovative ways to serve our partners, guests and communities. Love your community. As hotel operators, we are no t just hotel brand ambassadors— we are city ambassadors. We believe in the cities we serve. It’s a big part of why we choose to do business there. Do the right thing. Our commitment to quality and integrity mean we’re not satisfied with good enough or “we’ll fix it later.” We invest our time, energy and resources into delivering heartfel t solutions.

Support each other. The way we treat our work famil y serves as the foundation for ho w we do business. Be good to each other, and business will be good to us. Make a lasting impression. Above all, it’s ho w you are remembered that will stand the test of time. Every interaction is an op po rtuni ty to go above and beyond. Make it count.

Our Portfolio

10,592

Managed Hotels

Vacation Rentals

Restaurants & Bars

Premier Brands

Markets

Number of Guest Rooms

Hotel Brands

Courtyard by Marriott and Similar Brand Locations

Managed

Restaurant Brands

Our Team It’s not what we do, it’s how we do it.

Our Team It’s n ot what we do, it’s ho w we do it. At our core, we are operators first. It’s a unique perspective that’s critical to our management philosophy and proven track record of success. Our decades of experience in the hospitality industry guides everything from the partnerships we forge to the markets we choose—and don’t choose—to enter. We’re proud to be part of projects that have helped transform and reinvigorate communities across the U.S. Through our shared vision, our team has led one of the fastest-growing hotel management groups by embracing constant evolution, braving forward-thinking concepts, and retaining the best talent in the business. We delight in the commitment to our employees, our partners, and our guests; it’s a reflection of who we are.

Executive Team

Executive Team Randy Hassen | Chief Executive Officer Randy Hassen, who joined McKibbon Hospitality in 1991 as a houseman at the former Days Inn Athens (now Courtyard Athens), serves as McKibbon's Chief Executive Officer. After graduating from the University of Georgia with a Bachelor of Science in Hospitality, Randy was named the opening General Manager of McKibbon’s Courtyard Tampa North in 1995, where he was awarded General Manager of the Year from Marriott International. In 1998, he went on to open a second hotel, the Courtyard by Marriott Tampa Downtown. Randy was promoted to Director of Operations in 2000, Vice President of Operations in 2007, Senior Vice President of Operations in 2009, and President of the company in 2012. He serves on the AC Hotels Franchise Advisory Council and the board of directors of Tampa-based Ryan Nece Foundation. Bruce Baerwalde | President Bruce Baerwalde serves as McKibbon Hospitality’s President, responsible for driving peak performance across McKibbon’s portfolio of hotels and restaurants. A tenured hospitality professional, he joined the company in 1996 as the opening General Manager of the Courtyard by Marriott in Gainesville, Florida. The following year in 1997, he moved to the Residence Inn by Marriott brand, serving as opening General Manager of the Residence Inn by Marriott brand, serving as opening General Manager of the Residence Inn by Marriott Tampa North, which was awarded Opening Hotel of the Year by Marriott International. In 1998, Bruce moved on to open the Courtyard by Marriott Maitland/Orlando and was recognized by Marriott as Opening General Manager of the Year for his efforts. He was promoted to Director of Operations in 2000, Vice President of Operations in 2007, Senior Vice President in 2009, and Executive Vice President in 2012. Bruce currently serves on Hilton’s Product Advisory Council and in 2022 was appointed President of Marriott’s Aloft Franchise Advisory Council.

Operations

Operations Our expertise spans every facet of hotel management, including employee training and development, cash management, customer service, food and beverage, facilities maintenance and more. We pride ourselves on creating day-to-day rituals and strategies that are in line with brand guidelines, delivering topline sales and converting them to bottom line profits.

Operations

Operations Kari Elofson | Senior Vice President of Operations Kari Elofson is a seasoned hospitality executive with more than 30 years of industry experience spanning hotel operations, asset growth, owner relations, and organizational leadership. As Senior Vice President of Operations, she provides strategic oversight for a diverse portfolio of hotels across multiple markets and leads a team of Regional Vice Presidents responsible for driving operational excellence, financial performance, and guest satisfaction throughout the organization. Since joining McKibbon in 2013, she has held progressive senior leadership positions, contributing significantly to the company's operational success, portfolio growth, and owner satisfaction. Today, as Senior Vice President of Operations, Kari leads a team of three Regional Vice Presidents and oversees hotel operations across multiple brands and markets. She is responsible for developing and executing strategies that drive profitability, enhance market performance, and ensure operational consistency across the portfolio. Stacy Royalty| Regional Vice President of Operations Stacy Royalty serves as Regional Vice President of Operations, responsible for supporting a portfolio of hotels with operational strategy, budget planning, leadership development and recruitment of general managers, sales initiatives, guest satisfaction and more. A dedicated leader and mentor with nearly 20 years of demonstrated hospitality experience and results, Stacy joined the McKibbon team in 2021 as Dual General Manager of Hampton Inn & Home2 Suites Tampa Downtown Channel District when we transitioned and assumed management of the dualbranded property. From day one, Stacy wholeheartedly embraced our culture and guiding principles and has been the biggest advocate for McKibbon ever since, representing our company, her hotels, and hotel ownership incredibly well in the Tampa Bay community. She has served on several McKibbon task forces and is always the first to volunteer to show new leaders the ropes and ensure a smooth transition process.

Operational Excellence Establishing and maintaining vendor relationships is an essential part of growing and evolving a hotel. Our operational excellence team supports the process of evaluating, negotiating, and selecting the right vendors for your hotel and restaurant needs. From purchasing and tracking operating supplies and equipment, to managing our sustainable sourcing strategy, we’re here to help make getting what you need cost efficient and responsibly sourced.

Operational Excellence

Establishing and maintaining vendor relationships is an essential part of growing and evolving a hotel. Our operational excellence team supports the process of evaluating, negotiating, and selecting the right vendors for your hotel and restaurant needs. From purchasing and tracking operating supplies and equipment, to managing our sustainable sourcing strategy, we’re here to help make getting what you need cost efficient and responsibly sourced.

Operational Excellence

Operational Excellence Jess Hayden | Vice President of Operational Excellence Jess Hayden has served as McKibbon's Director of Procurement since 2017 and was promoted to Vice President of Operational Excellence in 2022, overseeing all procurement and purchasing for our portfolio as well as our overall supply chain strategy. Additionally, Jess oversees all hotel opening and transitions as well as our ESG strategy. Prior to officially joining the McKibbon team, Jess worked closely with us for over 10 years during her time as Regional Field Support and Customer Relations Manager for Avendra. She graduated from Virginia Tech in 2002 and is active volunteer for several local non-profits including Metropolitan Ministries, the Bullard Family Foundation, and Feeding Tampa Bay.

Tom O’Neil | Senior Direct or of Hote l Openings & Transitions Tom O’Neil began his tenure with McKibbon in 2005, serving as General Manager of several McKibbon hotels before joining the corporate team as Director of Hotel Openings and Transitions in 2018. He was promoted to Senior Director of Hotel Openings & Transitions in 2023. In this role, Tom oversees all hotel transitions and openings to ensure we meet and exceed ownership and brand expectations. Tom is an outstanding McKibbon ambassador and instills our culture in every team he works with. He has opened over 30 hotels and has handled dozens of management transitions over his 30 years in the hospitality industry. Tom graduated from Georgia Perimeter College.

Sales We believe that a successfully executed sales and marketing strategy can help elevate a brand and increase revenue. That’s why we’ve built our sales and marketing department around specific brand goals and market demands. Every piece of collateral, every virtual tour, every sales call is carefully designed to reflect the hotel and its brand. As the times change, we continue to adapt and develop new strategies as needed while continually learning and growing.

Sales

We believe that a successfully executed sales and marketing strategy can help elevate a brand and increase revenue. That’s why we’ve built our sales and marketing department around specific brand goals and market demands. Every piece of collateral, every virtual tour, every sales call is carefully designed to reflect the hotel and its brand. As the times change, we continue to adapt and develop new strategies as needed while continually learning and growing.

Revenue Generation

Revenue Generation Lynn Prater | Executive Vice President of Revenue Generation Lynn Prater serves as McKibbon’s Executive Vice President of Revenue Generation, overseeing our talented sales & marketing, eCommerce, and revenue management teams for our 100 managed hotels and vacation rentals. Getting her start with McKibbon in 1996 as the General Manager for the Residence Inn Macon, Georgia, Lynn was promoted to McKibbon’s Corporate Director of Sales & Marketing, Vice President of Sales & Marketing, and later Senior Vice President of Sales & Marketing and EVP of Revenue Generation. She has spent nearly 30 years dedicated to recruiting, training, and supporting a team of leading sales and marketing professionals. She graduated from Wesleyan College and previously served on the Homewood Suites & Home2 by Hilton Extended Stay Sales Task Force and the Hilton Garden Inn by Hilton Sales Advisory Council. Charity Wilson| Regional Direct or of Sales & Marketing Charity Wilson joined McKibbon Hospitality in 2007, serving as Market Director of Sales & Marketing for our portfolio of properties in Knoxville, Tennessee before her promotion to the corporate team as Regional Director of Sales & Marketing in 2021. In this role, she is responsible for leading sales and marketing strategies, event planning, property performance, owner relations and more for a select portfolio of our managed hotels. In 2017, Charity was the recipient of McKibbon's Sales Leader of the Year Award, recognizing not only her sales and event planning expertise, but also her positive attitude and commitment to supporting and developing new hospitality leaders. Additionally, she recently served as President of the Knoxville Chapter of Executive Women International., inspiring and enhancing the professional growth and development of a group of Knoxville-based businesswomen.

Revenue Management Working in tandem with sales, marketing eCommerce, McKibbon’s in-house revenue management team communicates daily with our hotels to strategize competitive rates and brand-appropriate promotions. We harness our industry expertise to evaluate the big picture, analyzing market trends, conducting situational analyses and identifying key indicators so the pricing and implemented strategies result in optimal revenue.

Revenue Management

Working in tandem with sales, marketing & eCommerce, McKibbon’s in-house revenue management team communicates daily with our hotels to strategize competitive rates and brand-appropriate promotions. We harness our industry expertise to evaluate the big picture, analyzing market trends, conducting situational analyses and identifying key indicators so the pricing and implemented strategies result in optimal revenue.

Revenue Management

Revenue Management Jihad Lotfi, MBA, CRME | Sr. Vice P resident of Revenue Management Jihad Lotfi, MBA, CRME joined McKibbon as Vice President of Revenue Management in 2021, overseeing our team of regional revenue managers. Jihad holds more than a decade of hospitality revenue management and leadership experience with companies such as Hotel Equities, White Lodging, and The Witness Group. In addition to receiving a Regional Revenue Manager of the Year Award from White Lodging in 2013, Jihad is a Certified Revenue Management Executive. He graduated from Purdue University with a Bachelor of Science in Hospitality & Tourism Management and a Master of Business Management. Additionally, Jihad has several revenue management accreditations from Cornell University and a disruptive strategy certification from Harvard University. He also serves on AHLA’s Consumer Innovation Committee. Erin Cerrato, CRME, CHIA | Regional Direct or of Revenue Management Erin Cerrato, CRME, CHIA joined McKibbon in 2013 as Regional Revenue Manager, optimizing revenue across a portfolio of hotels by researching marketing conditions and implementing strategic hotel rates and packages. In 2022, she was promoted to the newly created position of Regional Director of Revenue Management, responsible for supporting our in-house team of regional revenue managers while also effectively maximizing room revenue using inventory controls and resourceful strategies within a multi-branded portfolio of hotels. A tenured hospitality professional, Erin got her start in the industry over 20 years ago at the Hyatt Regency Grand Cypress before taking on management roles at a variety of boutique hotels across the state of Florida, including The Breakers Palm Beach, Cranes Beach House in Delray Beach and Tampa Marriott Water Street. In addition to holding a Bachelor of Science in Hospitality Management from the University of Central Florida, Cerrato received her Certified Revenue Management Executive (CRME) designation from Hospitality Sales and Marketing Association International (HSMAI) in 2021.

eCommerce Digital Marketing In today’s connected world, a hotel’s online presence and reputation is inextricably linked to its success. Our eCommerce experts partner closely with each property's management and sales team to help establish and grow a prominent presence in the digital realm.

eCommerce & Digital Marketing

In today’s connected world, a hotel’s online presence and reputation is inextricably linked to its success. Our eCommerce experts partner closely with each property's management and sales team to help establish and grow a prominent presence in the digital realm.

eCommerce Digital Marketing

eCommerce & Digital Marketing

Melissa Kimball| Senior Direct or of Digital Commerce & Marketing Melissa Kimball joined McKibbon Hospitality in 2025 as our Senior Director of Digital Commerce & Marketing. Melissa brings a wealth of experience in digital strategy, e-commerce, and marketing. In previous roles as Director of Marketing, she built an experienced marketing team that serviced hotels, resorts and ancillary products, initiated strategies & implementation with digital media budgets, and led strategy and management of multi-channel campaigns for dozens of branded hotels. Melissa plays a key role in advancing our digital platforms and marketing efforts. Her expertise further strengthens our ability to connect with guests, optimize performance, and support innovation across the organization. Johanna Dykstra | Direct or of eCommerce Johanna Dykstra joined McKibbon Hospitality in 2024 as an eCommerce Marketing Manager. Passionate about elevating revenue and staying ahead of digital trends, Johanna is responsible for supporting eCommerce and digital marketing efforts for a portfolio of hotels. She joined McKibbon from Vizergy, a Hospitality Digital Marketing firm, where she served as Senior Account Manager, and most recently, Director of Business Development. With nearly ten years of digital marketing experience specific to the hospitality industry, Johanna also worked as Paid Search & Social Media Manager for Tambourine, creating engaging social media content for a variety of clients. She holds a Bachelor's Degree in Communication from the University of North Florida.

Food Beverage

Food & Beverage The kitchen is the heart of the home — and in today’s foodie-conscious culture, it’s often the heart of a hotel. Food and beverage trends are continuously evolving, and we’ve helped many of our world-class hotel partners position themselves as trendy neighborhood dining destinations, not merely a convenient dining option for hotel guests. Through initial concepting, kitchen-design consulting to brand and menu development and opening a restaurant, our seasoned team have years of experience creating well-known brands and memorable guest experiences.

Food Beverage

Food & Beverage Kiel Lombardo | Vice President of Food & Beverage Kiel Lombardo joined McKibbon in 2021 to oversee all aspects of Food & Beverage for our lifestyle hotels and restaurants. In 2022, he was promoted to Vice President of Food & Beverage, leading the charge as we continue expanding and strengthening our F&B presence Prior to joining McKibbon, Kiel served as executive chef at the newly opened Autograph Collection Luminary Hotel & Co., managing multiple F&B outlets. He also spent time as the Director of Chefs for all Roy’s Restaurants, training with the renowned Roy Yamaguchi. Kiel previously launched a hospitality food & beverage consulting company focusing on restaurant design, concepts, and branding and graduated from the Culinary & Hospitality School in Manchester, New Hampshire. Kiel serves on AHLA’s Food & Beverage Committee.

Anthony Sambrato, Jr. | Corporate Director of Food & Beverage A robust food & beverage professional, Anthony Sambrato serves as Corporate Director of Food & Beverage, responsible for implementing brand standards and strengthening the company’s comprehensive food & beverage culture and presence. Prior to joining McKibbon in 2021, Anthony served as general manager of the Luminary Hotel’s fine dining restaurants in Ft. Myers, Florida, a Mainsail Lodging & Development property. He got his start in the industry with Roy’s Restaurants as a server, bartender, corporate trainer and restaurant general manager, gaining a deep knowledge on food, wine, spirits and restaurant operations.

Business Intelligence

Applying principles of finance and accounting, our Business Intelligence team analyzes and interprets trends, costs, financial variances, guest satisfaction scores and more to provide our leaders and owners and with detailed reports and operational insight. Using data-backed methods and the latest technology, we increase efficiency and effectiveness across our portfolio, improving processes with new programs and systems, and safeguarding our operations through cybersecurity initiatives.

Business Intelligence

Business Intelligence Michael Thomas | Vice President of Business Intelligence & Information Technology Michael Thomas joined McKibbon in 2016 as Business Analyst followed by a promotion to Director of Business Intelligence and Information Technology in 2018 and Vice President of Business Intelligence and Information Technology in 2022. In this role, Michael analyzes a wide variety of company-and-industryspecific data to help guide our operational processes. He is also responsible for strengthening our cybersecurity initiatives and serves as the administrator for our various systems and programs, Before joining McKibbon, Michael served as Assistant Controller at Interstate Hotels & Resorts, Area Director of Finance for Destination Hotels & Resorts, and Associate Director of Finance. He graduated from the University of Central Florida with a Bachelor of Science in Business Administration. Adam Winning | Director of Operations Support & Analytics Adam Winning serves as Director of Operations Support & Analytics for McKibbon Hospitality, creating a vital link between our corporate strategy and on-property operations, developing proformas for new management contracts, supporting business intelligence initiatives, and assisting with hotel openings and transitions. A tenured hospitality professional with more than 15 years of experience, Adam joined the McKibbon team in 2009 while studying Hospitality Management at Florida Gulf Coast University. He held operational leadership roles at hotels throughout the McKibbon portfolio before joining the corporate team in 2025. His commitment to excellence has been recognized with notable awards and accolades including McKibbon Regional General Manager of the Year in 2018 and 2022, Hotel Management’s 2021 30 Under 30 Class, and General Manager of the Year for Aloft Hotels by Marriott International.

Human Resources We believe that people are the heart of a hotel’s culture. Recruiting and training the industry’s best is the key to creating a hospitality experience that inspires both guest and employee satisfaction and loyalty. That’s why our human resources’ philosophy goes far beyond hiring and policymaking.

Human Resources

We believe that people are the heart of a hotel’s culture. Recruiting and training the industry’s best is the key to creating a hospitality experience that inspires both guest and employee satisfaction and loyalty. That’s why our human resources’ philosophy goes far beyond hiring and policymaking.

Human Resources

Human Resources Mike Dickey | Senior Vice President of Hu man Resources Mike Dickey joined McKibbon Hospitality in 2024 as Senior Vice President of Human Resources. Bringing more than 35 years of experience to the role, Dickey is responsible for leading employee attraction, selection and retention for the company and its 100-plus managed properties, and directly oversees McKibbon’s Recruitment, Payroll, Benefits and Learning & Development divisions. Throughout his esteemed career, Dickey has effectively led talent acquisition, learning and development, and benefits administration for largescale companies in the hospitality and waste management space. He most recently served as Vice President of Human Resources for Aimbridge Hospitality, where he supported more than 1,100 above-property support and on-property team members, preceded by his time as Vice President of Human Resources for Leadpoint Business Services, a manufacturing and waste/recycling workforce solutions company. He holds a Bachelor of Science in Restaurant, Hotel & Institutional Management from Purdue University. Chris Williamson | Direct or of Learning & Development Chris Williamson joined McKibbon as Director of Learning and Development in 2022 and is responsible for leading all company and brand-mandated training and learning initiatives, including associate onboarding and leadership workshops. From introducing new associates to our McKibbon culture and internal operations, Chris’ mentorship helps our associates learn, grow, and take the next steps in their careers with McKibbon. In addition to holding multiple on-property sales leadership roles over the course of his career, Chris spent more than 15 years with the Hilton Worldwide team strategizing and training hotel leaders for various Homewood brands as Director of Brand Management for Suites and Focused Service Brands. Chris also served as Senior Training Manager, receiving a 2008 Spirit of Hilton Award. He holds a Bachelor of Science in Business Administration from the University of Arkansas.

Communications Marketing

Communications & Marketing

Brand presence and perception are an essential pa rt of marketing a property to the right audience. Our seasoned team proactively leads your brand’s vision, priorities and initiatives at the local level. From promoting groundbreaking ceremonies to grand openings, we work to raise brand awareness and bring direct business to your properties. Through strong relationships with local, regional and national media, we ensure there’s always a place to tell your stories, the right way. Our goal goes beyond generating reactions, likes and shares; it’s about staying connected to our audience and building brand loyalty, one memorable moment at a time.

Communications Marketing

Communications & Marketing Lauren Bowles | Vice President of Communications Lauren Bowles joined McKibbon in 2014 as Director of Communications and was promoted to her current role as Vice President in early 2019, overseeing our hotels’ communications, public relations, marketing, and branding strategy. Prior to joining the McKibbon team, Lauren worked for the Tampa Bay Convention & Visitors Bureau, now known as Visit Tampa Bay. She received the Tampa Bay Business Journal Up & Comers Award in 2011 and graduated from the University of Florida. Lauren oversees the McKibbon Hospitality Foundation and works with dozens of non-profit organizations. She also serves as an Ambassador on AHLA’s ForWard Committee.

Sarah Brown | Di rect or of C om munica tions Sarah Brown joined McKibbon Hospitality in 2019 to lead the company’s internal and external communications strategy. Prior to joining our team, Sarah served as the Strategic Communications Manager for the Florida Department of Environmental Protection and Florida State Parks. She graduated from Florida State University with a Bachelor of Arts in English – Editing, Writing & Media.

Our Experience

Our Experience Every project has a story. Each story has a “what,” a “why” and a “how.” The best way to explain our value and experience to potential partners is to simply show you our work. We are happy to share a few of our favorite success stories.

AC Hotel Asheville Downtown Asheville, North Carolina

Aloft Asheville Downtown Asheville, North Carolina

Aloft Greenville Downtown Greenville, South Carolina

AC Hotel Charlotte City Center Charlotte, North Carolina

AC Hotel Gainesville Downtown Gainesville, Florida

AC Hotel Jackson Ridgeland Ridgeland, Mississippi

Kimpton Hotel Arras Asheville, North Carolina

Moxy Asheville Asheville, North Carolina

Wildwood Still Rooftop Bar Asheville, North Carolina

WHY McKIBBON? With a century of hospitality expertise, our approach shapes everything from strategic partnerships to market expansion. What sets us apart is our deep commitment to people—demonstrated through exceptional associate care, chaplain services, robust training and leadership development, and a genuine dedication to giving back to the communities we serve. Backed by a strong reputation for excellence and numerous industry awards, we take pride in the impact we make. Most importantly, our projects have played a meaningful role in transforming and reinvigorating communities across the U.S.

AWARDS & HONORS Marriott Partnership Circle Award - McKibbon Hospitality, 2020, 2017 & 1995 Chairman’s Award & General Manager of the Year - Brandon Miller, AC Hotel Asheville Downtown, 2025 J. Willard Marriott Award of Excellence - Rada Kukrika, C ourtyard Orlando Maitland, 2020 - Theresa W ilson, TownePlace Suites Pensa cola, 2014 Alice S. Marriott Community Service Award - Aloft Asheville Downtown, 2019

Community Service Hotels of the Year Award - Residence Inn Macon, 2019 - TownePlace Suites Pensa cola, 2013 & 2012 Opening Hotel of Year Award - Aloft Greenville Downtown, 2016 - Aloft Asheville Downtown, 2012 Diamond General Manager of the Year Award - Courtyard Gainesville, GA, 2025 - Courtyard Fort Myers at I-75, 2023 - Residence Inn Fort Myers at I-75, 2025 & 2024 - Residence Inn Tallahassee North/I-10 & Capital Circle

Diamond Circle Award – AC Hotel Asheville Downtown, 2025 – Residence Inn Fort Myers at I-75, 2025

Marriott Continued

Industry Awards

Gold Circle Award - Residence Inn Charlottesville, 2022 & 2023 - Residence Inn Fort Myers at I-75, 2023

2025 Hunter Conference Award for Excellence & Inspiration - John McKibbon

Silver Circle Award - Courtyard Gainesville, GA, 2025 - Residence Inn Knoxville Cedar Bluff, 2023 - SpringHill Suites Pensacola, 2023

2025 Tampa Bay Business Journal Businesswoman of the Year - Lynn Prater

Aloft Hotel of the Year Award - Aloft Greenville Downtown, 2018 Aloft General Manager of the Year Award - Aloft Jacksonville Airport, 2019 - Aloft Asheville Downtown, 2016 Aloft Department Leader of the Year - Jake O’D are, Aloft Greenville, 2025 Aloft Talent of the Year - Gwen Lavenue, Aloft Denver North Westminster, 2024 AC Family Member of the Year - Will Barrett, AC Hotel Asheville, 2024 Courtyard Dep artment Leader of the Year - Sabrina Thrasher, Courtyard Gainesville, GA, 2025

Wine Spectator Award of Excellence - Bargello, 2025 & 2026

2024 Explore Asheville's William A.V. Cecil Tourism Leadership Award - McKibbon Hospitality 2024 Metropolitan Ministries Found ation Legacy Award - John McKibbon 2019 Visit Tampa Bay Gonzmart Family Tourism Ambassador of the Year - John McKibbon

ASSOCIATE CARE We truly believe that hospitality starts from within, which is why we take the associate experience as seriously as we take the guest experience. We're committed to ensuring our associates' physical, mental, financial, and spiritual wellbeing are supported through profit sharing, wellness initiatives, quarterly bonuses, and 401k match. We invest in every associate, providing continuous and targeted training, development and growth opportunities, proudly recognizing their dedication and spirit to serve others through our Associate of the Month program, internal awards, and more.

CHAPLAINS PROGRAM In your time of need or when you just need a listening ear, someone is always there. We’ve proudly partnered with Marketplace Ministries for over 25 years to provide chaplain services in every single hotel, for every single associate, and every single guest. Our guests and associates always have access to a chaplain who is uniquely trained to support their emotional needs and challenges they may be facing.

COMMUNITY SERVICE As much as we’ve evolved since our founding, one thing hasn’t changed: we’re still a family company, dedicated to the communities that we call home. We set the stage for charitable giving with McKibbon’s Matching Funds Program — our way of showing associates that we are as invested as they are. Through this successful program, the McKibbon Hospitality Foundation matches every single dollar earned through hotel fundraising events.

UNIVERSITY PARTNERSHIPS We partner with two of Florida’s leading universities – the University of South Florida (USF) and Florida International University (FIU) – to give hospitality students practical experience and mentorship as they prepare to enter the industry. Through the USF partnership, hundreds of students have completed on-the-job training across our portfolio, and several of our leaders serve as adjunct professors. Our relationship with FIU – the alma mater of our Chairman, John McKibbon – continues through alumni outreach, support for integrating technology and innovation into the curriculum, and student scholarships. VIEW USF VIDEO

MCKIBBON ONE We’re all part of ONE McKibbon family and ONE shared vision. McKibbon One helps put that vision — and how we each contribute to it — center stage. More than an annual leadership conference, McKibbon One is a time to reflect, celebrate, and plan for the future. It’s when we band together to renew our focus and commitment to our goals and objectives. Above all, McKibbon One is about realizing how one person has the power to make an impact on our entire company. VIEW OUR McKIBBON ONE VIDEO

FOSTER DOG PROGRAM Since its inception in 2014, several of our Aloft hotels have partnered with local animal rescue organizations to foster one dog at a time, increasing each dog’s chance of finding their forever home. Through the unique program, we have proudly saved over 1,500 dogs and the number continues to grow.

“McKibbon Hospitality is a dynamic franchise operator. Their team of caring professionals takes pride in maintaining great products, customer satisfaction and associates' engagement and it shows. It is my pleasure to partner with the leadership team as they continue to grow their Marriott portfolio."

Shelly Faraj

Vice President, Franchise Operations | Marriott International

“Working with McKibbon has been an absolute pleasure. From the very beginning of our relationship there was a sense of immediate partnership, which is so vital between the brand and the operator. What also has been evident to me is how much of an advocate they are for their hotels…from the training, the onboarding, the day-to-day strategy, and just the assurance that they are getting everything from the brand that they can to make the hotel successful. You can sense a passion and a desire for excellence, which is synonymous with Hyatt.”

Chris Watson

Regional Vice President of Sales, Franchise & Select Americas, SE Region | Hyatt Hotels

“McKibbon came on board as one of Kimpton’s first management partners when we launched our franchise offering a few years ago. It was extremely important to us to be very selective in aligning with a management company that would seamlessly embrace Kimpton’s brand ethos of heartfelt care and deliver an exceptional guest experience. We’ve seen that with the Kimpton Hotel Arras team since day one, and the hotel remains ranked at the top in our brand-wide guest love scores. We are thrilled to have McKibbon in the IHG family!”

Maria Streeby

Head of Openings & Transitions| IHG Luxury & Lifestyle Americas

Hospitality begins here, with each and every one of us.

LET’S GET STARTED.