2023 Annual Report

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REPORT www.mineralcommunityhospital.com


Mineral Community Hospital is a 501(c)3 non-profit organization. We are a 25-bed critical access hospital that is committed to patient care and treating your loved ones like family. Mineral Community Hospital’s mission is to improve the health and quality of life of our community. We understand that seeking health care can be difficult to navigate and our mission is to be here when you need us to help you and your family navigate the healthcare system.


Inpatient/Skilled Services:

Skilled Swing Bed

Inpatient Care

Long Term Care

Emergency Services 24/7

Surgery/Procedures: Colonoscopies

Upper Endoscopies (EGD)

Primary Care:

Medicare Annual Wellness, Well-Child Visits, Sports Physicals, Same-Day Sick Visits, Integrated Behavioral Health, Chronic Care Management, Chronic Disease Management, Women’s Health, Adult Immunizations, Cardiac Monitors, Telehealth, Veteran’s Care in the Community

Cardiology Outreach - Billings Clinic

Other Services Offered:

Physical Therapy

Imaging Services (CT, Digital Mammography, Echocardiograms, EKGs, MRIs)


Outpatient IV Infusions

Outpatient Nursing

1208 6th Ave E.. Superior, MT 59872 | 406-822-4841


Courtesy of University of Montana Laurel Haskins, CEO Stacy Conrow-Ververis, CFO

Happy 2024. We look forward to the future and growth of Mineral Community Hospital. Each year we hope to grow and expand our services and care that we provide to the community.

MCH has worked hard through the pandemic to go from a surviving mentality to thriving mentality. We have worked to implement a new electronic health record which has also provided to be exceptionally challenging during these tumultuous times. In addition we have seen workforce shortages and challenges that I am sure each of you has at least read about. We are grateful that many things are starting to stabilize and we can now begin to focus on a multitude of other projects. Several positive changes have happened in staff education, equipment purchases and a much needed facelift of our hospital. MCH continues to work on culture and a positive work environment.

We are truly blessed with wonderful providers in the Emergency Room, Hospital and Clinic. In addition, we have a trememdous support staff that works hard to provide excellent patient care. We have put time and effort into improving patient care through our quality program. Our staff continues to take on harder projects that have significant impact on patient care.

The community support goes beyond words; it is a testament to the strength and unity that defines our community. Whether through volunteering, fundraising, or simply being there for one another, your collective efforts and support have made an impact on our hospital staff and allows us to give you the best care each and every day.

The following report highlights some of MCH’s work on quality projects. Each and every year our primary goal and foundation of the hospital is to have emphasis on quality of patient care. We look forward to the future and “being here when you need us ” for generations to come. It is trully an honor to provide health care to our community.



The Mineral County Board of Directors is a nine member board responsible for setting policy and providing governance for Mineral Community Hospital five are elected district members, and four are corporate members appointed by the other five.

Peggy Temple, Corporate Director, Chair

Bessie Spangler, Elected, Vice Chair

Diane Magone, Elected Director

Jessica Schaak, Corporate Director

Leona Crichton, Corporate Director

Sue Hazlett, Elected Director

Ken Vandehey, Elected Director

Gloris Castles, Elected Director

Mary Jo Lommen, Corporate Director

Board Member Bessie Spangler Board Member Jessica Schaak Board Chair Peggy Temple

The Mineral County Medical Foundation was formed to provide a source of tax-exempt funds to support medical needs for Mineral County, including Mineral Community Hospital. The foundation is made up of Mineral County residents who recognize the value of the hospital and the future health of our community.

To become a member or to get more information regarding The Medical Foundation please contact Erin Woodson at MCH to discuss. 406-822-3702.

In 2023, with the help of The Mineral County Medical Foundation MCH was able to receive:

Verathon Bladder Scanner

Abbott ID Now Analyzer

Laerdal Airway Management Trainer

Flag Pole and Landscaping


4,767 Total visits in the clinic 2,228 Radiology Exams Completed 35 Skilled Admissions 1,367 Outpatient Physical Therapy Visits
1,669 Patients seen in the Emergency Department 215 Immunizations Given 4,150 Long Term Care Days 112 Traumas in the ED 115 Outpatient Scopes Completed
4,076LabVisits 70,196LabTestsRun


Mineral Community Hospital Emergency Department strives to provide top-quality, efficient, and friendly service.

Karyn Ridgeway, MD - Emergency Medicine/Hospitalist

Brian Lopez, MD - Emergency Medicine/Hospitalist

Jane Whetzel, APRN, PA-C - Emergency Medicine/Hospitalist

John Miller, MD - Emergency Medicine/Hospitalist

Karyn Thornton, PA-C - Emergency Medicine/Hospitalist

Christopher Hallberg, MD - Emergency Medicine/Hospitalist

Your MCH Emergency Room Providers have 98 years of combined experience!

1208 6th Ave E.. Superior, MT 59872 | 406-822-4841


Mineral Community Hospital is a level IV Trauma Center. In 2023 your MCH Trauma Team hosted a BBQ Fundraiser along with Superior Fire Department to raise money to purchase bullet proof vests for first responders. Trauma also held a booth at the Mineral County Fair with education regarding drowning prevention along with prizes and CPR demonstrations on our CPR dummy. The trauma team also teamed up with other Mineral County entities to take part in an active shooter drill conducted at the Superior Elementary School.

Madison Ostle learning CPR from Cassandra Ostle, RN QRU, Teachers, & MCH Staff during the active shooter drill. Scott Dodd with Superior Fire and Angela Visintin, RN/Trauma Coordinator with bullet proof vests.

Brianna Kruger, CMA, Megan Pugh, PA-C, Valeria Benatti, CMA, & Jake Whetzel, MD.


Mineral Community Hospital Clinic is a department of Mineral Community Hospital. Our staff is here when you need us to care for you and your entire family. In 2023 the clinic hosted our first Youth Health Fair. We were able to complete 37 well child visits and sports physicals during the three-day event. MCH Clinic also hosted a giveaway contest in January for women that received a cervical cancer screening during cervical cancer awareness month. Similarly during March for patients that received a colonoscopy during colon cancer screening month. MCH Clinic started to boost our Integrated Behavioral Health Program and saw great successes with our patients

Our services include Wellness Visits, Well Child Visits, Sports Physicals, Medication Management, Same-Day Sick Visits, Integrated Behavioral Health, Telehealth Available, Adult Immunizations, Cardiology Outreach.

Jake Whetzel, MD - Chief of Staff/Clinic Provider

Megan Pugh, PA-C - Clinic Provider

Morgan Kellogg, MD - Interventional Cardiologist (outreach)

Laura Salyers, MD - Psychiatrist (telehealth)

Did you know that both Dr. Whetzel and Megan love to see your kiddos for well child visits? We completed 130 well child visits in 2023. MCH Clinic had 4,254 visits in 2023 and 513 nurse visits!

1208 6th Ave E.. Superior, MT 59872 | 406-822-4803


It is important to MCH to be a part of our community and help as much as we can with community-wide projects. Some of the benefits that we were able to provide to our community in 2023 include:

Our employees and community members donated enough supplies and money to provide 100 Mineral County students with school supplies. Enhabit Home Health & Hospice also helped us provide 50 backpacks to the community.

Mineral Community Hospital provides financial assistance to patients that meet the requirements for charity care which in 2023 amounted to $140,602.25.

Health Fair labs were offered to Mineral County residents which are self-directed lab ed cost.

Megan Pugh, PA-C held a presentation at the Superior Senior Center providing information about the importance of controlling your blood pressure.

munity Hospital employees to multiple local organizati such as PIR days at the school, Mineral County Fun Run, and Healthy Communit Coalition.


Quality assurance and performance improvement projects play a pivotal role in enhancing the standard of care within our hospital. By systematically assessing and addressing areas of improvement, such initiatives ensure that patient safety, satisfaction, and outcomes are continually optimized.

Our purchasing department worked on a QAPI project to improve infection prevention in the Emergency Room. The project was to ensure that laryngoscope blades were sterile and individually wrapped to prevent contamination.

Our surgery department worked on a QAPI project to improve patient satisfaction. The goal was to reach 90% of surveys returned during postop.

Environmental services and our nursing departments worked together on a QAPI project to focus on infection prevention. The project was to ensure that when patients were admitted to the hospital on precautions that housekeeping was notified by putting a sticker on the door that correlated with which type of precaution they were on. This ensured that housekeeping was able to clean the room with the correct products and don proper PPE.

Our facilities department worked on a QAPI project to ensure patient safety. The project was to check external doors to ensure they were locked at all times to prevent intruders from entering the hospital and to protect patients and staff.

Our human resources department worked on a project that helped improve patient care outcomes and infection prevention. The project was to urge department heads to complete new hire orientations within three months to ensure proper orientation to the building and workflows.

Our clinic worked on a QAPI project to improve patient outcomes. The project looked at all patients scoring above a certain number on a mental health screening tool received a referral to our Integrated Behavioral Health program.

to the wonderful members of Mineral County.

Your trust and faith in us to care for you and your loved ones mean the world to us. Each day, we strive to provide compassionate and high-quality healthcare tailored to your individual needs.

Thank you for allowing us the privilege of being part of your journey to health and wellness. Your well-being is our greatest reward, and we are honored to serve such a caring community.

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