McGrath Property Management

McGrath Property Management Neutral Bay | Mosman | Northbridge | Chatswood

a word from john mcgrath When I set up the company I had a few things that had to be delivered. The first was I wanted to have the best real estate company on the planet. It seemed crazy to aim for anything else. The best people, marketing, resources and Clients. Next I wanted to make a serious difference, to change the way real estate is bought and sold so Customers could trust their agents and enjoy the process. And finally, I mandated that excellence and integrity would never be compromised under any circumstance. Well, there was one more thing. We had to achieve results for our Clients that were without doubt the best they could achieve. I love coming to work every day.

John McGrath CEO, McGrath Estate Agents

our philosophy At McGrath our philosophy is simple; we look after your property as if it was our own. With our proven method of maximising your return, you can rest assured that your property is in good hands.

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We recognise that everyone has different needs and we provide a tailored management solution to suit you

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We provide personal Service backed by our Service Guarantee

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We employ the best in the industry. Our business is structured to ensure our Property Managers are specialists in their roles, and expert in the current legislation

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We provide access to your information 24/7 anywhere in the world through our landlord and tenant portal

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We provide strategies for marketing your home with proven results

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We complete regular inspections and rental reviews during the management of the property to ensure you maximise your return

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We minimise your risk by choosing quality tenants, performing stringent reference checks and using the most up to date software. We quickly handle any repairs/maintenance, leases and compliance requirements for your property McGrath Structure

Conventional Structure all property management duties

new client consultant

marketing department

leasing consultant

senior portfolio manager

property manager

administration and accounts department

accounting duties (pay accounts etc.)

end of month close off and settlement run

repair and maintenance

property manager

administration

leasing

list new business

photographer

conduct open homes

marketing

our marketing difference •

Priority placement of online advertising to ensure you are viewed on the first page of results and on prospective tenants shopping list.

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24/7 online booking system for tenants to book inspections

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Immediate tenant match and e-brochure sent to our database of qualified prospective tenants

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McGrath Marketing Channels Standard Channels

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McGrath Unique Channels

Tenant enquiries Inspections

Tailored marketing strategy for your property

Interested parties Thorough application process

Optimum Result

professional photography 8 layer process photography: To maximise the final appearance of your photographs, our professional team of photographers undertake processing techniques at an advanced level on each and every image they deliver.

Comprehensive post production process: Photographers work closely with the team of Photoshop experts who professionally colour correct and enhance every single image, resulting in a photography product that is second to none.

Final Image

Images prior to retouching process

our guarantee to you We guarantee that we will act in accordance with our service guarantee. If at any time we do not, we will give you three months fees free of charge*.

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We will respond to phone calls within 4 hours and emails within 24 hours, mail within 48 hours.

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We will always review the rent 90 days prior to the expiry of a fixed term agreement. You will be supplied with comparable properties to provide accurate data to maximise your return.

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We will carry out a minimum of 2 inspections per year and provide a detailed report to you with photos.

Normal repair requests will be attended to within 2 working days, urgent repairs within 4 hours.

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You will have access to our online portal 24/7 anywhere in the world with details of your tenancy.

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We will follow up on all rent arrears, quickly, and in accordance with the requirements of the Residential Tenancies Act 2010.

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Tenancy applications will be thoroughly checked and the outcome communicated to you and the tenant within 24 hours.

* Please note this does not apply when we are asked to carry out non-standard duties and matters outside our control i.e. natural disasters or accidents.

The Service Guarantee is not included in the bronze package.

If you have any further questions about our services or would like to get further information, please contact us by phone, mail or email ResponseLowerNorthShore@mcgrath.com.au.

3 Young Street Neutral Bay T 9908 6088

59 Belmont Road Mosman T 9006 6388

146 Sailors Bay Road Northbridge T 9958 2222

Shop 11/409 Victoria Avenue Chatswood T 8047 9888 mcgrath.com.au

mcgrath property management Packages

Letting fees

Bronze

Silver

Gold

All Inclusive

5%

6%

7%

9% +GST

1 week

2 weeks

2 weeks

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Tenant Renewal Fees

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Administration and statement fee

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Inventory management (furnished property)

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Dedicated leasing agent

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Dedicated Senior Portfolio Manager/RTA specialist (10 plus years)

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Transfer of utilities

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New tenant inspection (after 90 days) report with colour photos

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24 hour access to landlord Portal

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Service guarantee

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Insurance claim processing

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NCAT preparation and attendance

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Biannual Routine Inspections with full report and colour photos

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Annual sales market appraisal

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Monthly Investor Newsletter

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Complimentary mortgage health check with Oxygen home loans Marketing Packages $500

$500

$500

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For lease board

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Open home and private appointment

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Premier Internet Package (professional photos and copy)

TRA check and certificate Premium package* * Includes Mosman Daily, floorplan, dusk shots and additional photography.

* Turn over for additional Service Schedule. Packages can be individually tailored following full consultation and appraisal.

Neutral Bay | Mosman | Northbridge | Chatswood

mcgrath property management

Additional Service Schedule* NCAT preparation and attendance

$300

Insurance claim processing

$495

Annual Smoke Alarm Testing

$99

Depreciation Schedule

$495

Inventory Preparation Management

$440

Upgrade to Premium advertising package

$345

Additional Inspection (upon request)

$50

RTA preparation fee

$30

Tenant Renewal Fees * GST exclusive

Neutral Bay | Mosman | Northbridge | Chatswood

1/2 week rent