Emotional Drivers Belonging Achievement Security Control Personal Growth Personalization Trust Urgency Joy Frustration
2011-2016 Source: AWA Annual Review (2023) Recovery Advancements in Technology Awareness Globalization & Supply Chain Complexity eCommerce Boom Environmental 2017-2019 Source: AWA Annual Review (2023) Digital Transformation Regulatory Changes Sustainability Initiatives Trade Tensions & Tariffs 2020-2023 Source: AWA Annual Review (2023) Focus Intensified COVID-19 Impact Change & Compliance Supply Chain Disruptions Digitalization Regulatory on Health & Safety 10