International Institute of Business Analysis (IIBA)
30.000+
AlešŠtempihar, IIBA Slovenia Chapter President
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
IIBA role development 4 pre-project preparation, 2008 design, business innovations changes, 2015 requirements, 2003
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
https://balkanbaconference.org/
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
AGENDA –What we will be working on today
WHY business analysis
What is the added business VALUE of BA
WHAT are the core concepts of BA and HOW do they work?
Help me help you BACCM
BABOK: knowledge areas, techniques
BA competencies: knowledge, skills
HOW to integrate BA into business –BA perspectives?
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
Takeaways 8
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CEO challenges
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
Leadership challenges
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
WhyBA ?
GREAT RESULTS
Best for our customers! Valuefor each stakeholder!
Digital business -> customer experience
Faster time to market ->competitiveness
Strategy to operations -> strategy execution
Agility -> be more agile
Productivity -> operational effectiveness
ROI, ROE, EBITA -> financial results
Talent development -> capabilities, innovations
(II)BA & Digital
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
What is CX – Customer eXperience
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CEO & Cx
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
The house of Digital Business
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG 19
Digital Business
is the capability of an organization to connect: digital technologies, organizational architecture, processes, culture and competences of the employees for digital business model innovation and/or digitalization of existing business operations that strives to ensure: an extraordinary experience for their buyers/customers, a modern work environment and employee growth, Proven and timely data for reaching good managementdecisions.
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
10 business reasons for (II)BA
1. Transferring strategy into practice
2. Optimal source allocation in the organization (doing the right things)
3. Focusingon business goals
4. Facilitating competitiveness and improving performance
5. Improving the project success rate and profitability
6. Limiting business risk
7. Achieving legislative compliance even faster
8. Facilitating innovation and creativity
9. Solving conflicts of business interests
10.Developing internal and external business synergies
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG21
AGENDA –What we will be working on today
WHY business analysis
What is the added business VALUE of BA
WHAT are the core concepts of BA and HOW do they work?
Help me help you
BACCM
BABOK: knowledge areas, techniques
BA competencies: knowledge, skills
HOW to integrate BA into business –BA perspectives?
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
BACCM
Business Analysis Core Concept Model
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG trends strategy opportunities problems business risks outside inside for customer, company, for….
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG 26
BACCM: from (business)Need to (business)Value for each Stakeholder
BACCM needs typesofneeds
General trends / buyer needs needs
Strategy Strategy/ / strategic strategicdirections directions
Business issues, problems, challenges
New business opportunities
Limiting business and operational risks risks
Continual improvement and optimization processes (resources, projects, processes…)
Needs of the society (development, culture, identity…)
Needs of individuals
Need –Requirement -Solution
• Business need= WHY
• Requirement= WHAT
• Solution= HOW
Need: a problem, opportunity, or constraint, with potential value to a stakeholder.
Identify and define why a change to organizational systems or capabilities is required.
Requirement: a usable representation of a need.
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
Requirement–Design (BABOK v3)
CopyrightsIIBA Slovenija, 2018. Samo za interno upot
Design & User experience
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
BACCM -Stakeholder
Stakeholders are people or/and groups of people within the organization and outside of it whose interests are connected to the business influences to the project / solution / change.
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
The trust formula
Trust = competency * reliability * transparency own interests
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG 33
The four types of trust
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG34
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
Two types of BAs
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
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Where-BABOK v3 Perspectives
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
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BABOK®- Business Analysis Body of Knowledge®
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
BABOK® -Knowledge Areas
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
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BABOK® -Purpose
• Defining BA as a discipline
• Ensuring a set of widely accepted practices
• Helping define the required competencies for successfully practicing BA
• Helping identify the qualifications of business analysts (i.e. for the purposes of hiring new people)
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CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
From initiative to change
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
Business Analysis Planning and Monitoring
BABOK v3 Techniques
Double Diamond Technique
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
BABOK® -Competencies& skills
Who is Business Analyst?
Any person who performs business analysis tasks, no matter their job or organizational role.
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CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
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CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
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CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG 56
The Business Analyst is more just an analyst
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG56
IIBA
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
https://balkanbaconference.org/
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
AGENDA –What we will be working on today
WHY business analysis
What is the added business VALUE of BA
WHAT are the core concepts of BA and HOW do they work?
Help me help you
BACCM
BABOK: knowledge areas, techniques
BA competencies: knowledge, skills
HOW to integrate BA into business – BA perspectives?
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
BABOK® - Perspectives
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
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AgileExtension2.0 (avgust 2017)
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
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CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG 64
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
The BI Perspective
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
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The IT Perspective
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
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The role of the business analyst –managing...
… the development lifecycle
• The lifecycle encompasses numerous tasks, usually grouped into the following phases:
• Defining requirements (user requirements -UR)
• Planning
• Implementation
• Testing
• Delivery (Roll-out)
• Maintenance
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
The Business Process Management Perspective
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
AGENDA –What we will be working on today
WHY business analysis
What is the added business VALUE of BA
WHAT are the core concepts of BA and HOW do they work?
Help me help you BACCM
BABOK: knowledge areas, techniques
BA competencies: knowledge, skills
HOW to integrate BA into business –BA perspectives?
BONUS - Controlling perspective ? Takeaways
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CopyrightsIIBA Slovenija, 2018. Samo za interno upot
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CopyrightsIIBA Slovenija, 2018. Samo za interno upot
Digital Business
is the capability of an organizationas a whole to connect: digital technologies, organizational architecture, processes, culture and competences of the employees for digital business model innovation and/or digitalization of existing business operations that strives to ensure: an extraordinary experience for their buyers/customers, a modern work environment and employee growth, Proven and timely data for reaching good managementdecisions.
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG Belgrade, 30.3.2018
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
CopyrightsIIBA Slovenija, 2018. Samo za interno upotrebucontrolingorganizacija iz eventa30.3. 18 BG
