CONNECT 2024 - Winter Edition

INNOVATION IN MISSISSAUGA'S BUSINESS COMMUNITY

In This Issue: AI For Business Improvement

The Role of AI and Cybersecurity in Shaping Mississauga's Business Future

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CONTENTS ARTICLES

VOLUME 19 ISSUE 1 | WINTER 2024

11

AI for Business > Improvement

12

Business Immigration - Canada and U.S. What You Need to Know Right Now

16

Upcoming and Proposed Changes to Ontario’s Workplace Laws

19

Business Disruptions: > How Your Banking Partner Can Help You Respond

31

How can Employers Work to Create Equitable, Diverse and Inclusive Workplaces?

34 William L. Rutherford Ltd. > Serving Mississauga’s Business Community

< The role of ai and cybersecurity in shaping mississauga’s business future PAGE 7

IN THIS

ISSUE

4

Chair’s Message

23

Events Re-Cap

7

President’s Message

32

New Members

8

Advocacy in Action

FROM OUR CHAIR

Welcoming

2024 MBOT CHAIR

SAMEER SHARMA

2024 MBOT Chair President, Crown Group of Hotels

After being an active member and Board of Director for many years, it is my privilege and honour to become the incoming Chair of Mississauga Board of Trade.

As President of Crown Group of Hotels, I am always excited to contribute my time and resources to the Mississauga Board of Trade and the community we call home.

MBOT has been an integral part of my personal and professional journey. This statement is and can be true for many; attributable to the influential people you meet, connections you make as you expand your network, and most importantly, the collective business community voice we have representing us to all three levels of government. With members from all sectors of the economy, MBOT represents a knowledgeable, balanced and influential hub for its patrons.

I will endeavour to uphold those values and expand on them for the benefit of our members.

I have been a part of and witnessed MBOT operate prior to, through and post-COVID. The stability, resiliency and recovery presented by the Board is commendable. During these times, Mississauga Economic Residency Group (MERG) was created and I was honoured to lead the Hospitality, Tourism, Entertainment and Retail Sector. Ultimately, this benefits us all as the Board truly does exist solely to support you, our diverse business community in the City of Mississauga. Here, I must recognize and appreciate our past Chairs, Ken Tencer from Spyder Works, Lucy Shaw from Nurse Next Door Mississauga and Steve Rhone, President & CEO Weston Forest, for their

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commendable leadership and dedicated efforts through the challenging times. It has been a pleasure working with and learning from them all. While the economy is recovering, there are mixed reactions about the year ahead and what direction our economy will take; I am positive about MBOTs growth potential and for it to remain strong in advocating for us.

MBOT’s reputable CEO Trevor McPherson and team are excellent at bringing the people and business community together, engaging and encouraging them so their voices are heard to all of those who matter, sharing ideas and birthing new creative opportunities which benefit those involved and the community as a whole. Whether your business is small, medium or large I encourage all to get involved and be a part of the City’s collective growth. From small shops and restaurants, to medium sized enterprises grappling with challenges and growth strategies, to large sized projects including development of expansive residential communities through the city core and waterfront and to Hurontario LRT – MBOT is involved and contributing where it can for the growth and future of the City of Mississauga. I would personally also endeavour to organize trade missions to facilitate investments into Mississauga from fastest growing economies around the world including India.

I look forward to continuing the legacy and contributing to the opportunities and continued growth for all in our business community as the Chair of Mississauga Board of Trade. It is a privilege to serve you all and I am optimistic about the year ahead as we enter 2024. 

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FROM OUR CHAIR

2024

BOARD OF DIRECTORS

THE VOICE OF BUSINESS IN MISSISSAUGA Established in 1961, Mississauga Board of Trade proudly serves as a the Chamber of Commerce for the sixth largest city in Canada – the third largest city in Ontario. Mississauga Board of Trade represents all businesses in Mississauga. MBOT’s large, diverse and active membership has made us one of the most vibrant business associations in Canada. As the “Voice of Business” we advocate on policy issues that impact local business at all levels of government, and are influential in helping to shape policy decisions. MBOT also offers a wide variety of valuable business services and professional development programs, networking events and marketing opportunities, to help business grow, prosper, and get connected.

EXECUTIVE COMMITTEE: • • • • • • • •

Sameer Sharma, Crown Group of Hotels | Chair Jonathan Borrelli, KMB Law | Vice Chair Steve Rhone, Weston Forest | Immediate Past Chair Crystal Reedie, RBC | Treasurer Adam Nowak, Gallagher Amanda Pautler, University of Toronto Mississauga Atul Sharma, Greater Toronto Airports Authority Trevor McPherson, MBOT President & CEO (Ex-officio)

DIRECTORS: • • • • • • • • • • • •

Adriano Mazzorato, Kaneff Group of Companies Anthony Petrucci, Palma Pasta Corporation Gena Restivo, AstraZeneca Canada Janet Wardle, MHI Canada Aerospace Inc. Joanne Islip, Sheridan College John McKenna, McKenna Logistics Centres Malaika Mendonsa, Grant Thornton LLP Paul Hainer, Insuranceland Inc. Paul Meo, NTN Bearing Corporation of Canada Ltd. Ryan O’Neil Knight, Detailing Knights Robyn Saccon, Roche Diagnostics Canada Ross Thomas, TD Bank (Commercial Banking Division)

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FROM OUR PRESIDENT

The Role of AI and Cybersecurity IN SHAPING MISSISSAUGA’S BUSINESS FUTURE

TREVOR McPHERSON President & CEO Mississauga Board of Trade

In an era of rapid technological evolution, businesses in Mississauga are at the forefront of innovation. The adoption of artificial intelligence (AI) and the focus on cybersecurity are pivotal trends reshaping the business landscape. Mississauga, with its robust infrastructure and skilled talent pool, is poised to establish itself as a global center of excellence in these fields.

Consider the surge in artificial intelligence (AI) interest, often highlighted by colleagues sharing their experiences with OpenAI’s ChatGPT. The thing is, it is not just a craze. AI’s transformation from a futuristic concept to a business essential is strikingly evident. A recent study from Deloitte reveals that forty-six new AI companies were founded in our country in 202223. At the same time, the same study showed that only 26% of surveyed organizations had launched one or more AI implementations, compared with 34% globally. The rise in AI usage is enhancing efficiency, driving innovation, and giving businesses a competitive edge. Mississauga, with its thriving tech scene, is a significant contributor. While CONNECT | 2024 ISSUE 1

Canada ranks 3rd in per capita venture capital investment in AI companies, adoption of these technologies has some catching up to do here at home.

Mississauga’s rich ecosystem, which includes renowned public and private educational institutions and various tech hubs, offers an ideal environment to source solutions for AI-focused ventures. The city’s skilled workforce, comprising both local and international talent, further contributes to our standing in this rapidly growing space. Of course, it is also extremely important to protect our technology – or more accurately – our data.

According to the most recent IBM Data Breach Report, 83% of organizations experienced more than one data breach during 2022. In Canada, a 2023 CDW Canada report found that the number of successful cybersecurity breaches has more than doubled for Canadian businesses in the past year. In 2022, Canadian businesses lost approximately CAD $3 billion to cyber-attacks, significantly impacting productivity and revenue. PwC Canada notes that 11% of Canadian CEOs believe their company will be either highly or extremely exposed to cyber risks over the next 12 months and 18% over the next 5 years. Notably, AI is predicted to play a significant role in addressing the problem.

The current digital era demands that businesses not only adopt new technologies but fully embrace digital transformation. This shift is essential for safeguarding operations, remaining relevant, and staying competitive. By integrating advanced technologies like AI and robust cybersecurity measures, businesses can enhance their efficiency, protect their assets, and seize new market opportunities.

If you are convinced by the argument, you may be wondering where to start. The Mississauga Board of Trade boasts a vibrant membership network that includes many leading-edge companies specializing in cybersecurity and artificial intelligence.

This network offers invaluable opportunities for businesses to find partners, share knowledge, and tackle modern challenges like talent acquisition and technological advancements. Membership in MBOT is not just a connection to a network but an investment in the future of your business, providing insights and access to the forefront of technology and business solutions.

Mississauga is navigating a pivotal journey in technology. Let’s collaborate and innovate, fostering an environment that will distinguish Mississauga as a leader and early adopter in these emerging areas.  7

ADVOCACY IN ACTION

ADVOCACY

IN ACTION

Local & Regional 2024: ONE OF THE MOST IMPORTANT YEAR IN MISSISSAUGA’S 50-YEAR HISTORY The past twelve months saw spirited and sometimes rancorous debate regarding the future of local government in Peel. With the provincial government supporting – and subsequently withdrawing – its support for Mississauga becoming an independent city, the debate regarding local government will continue. How will local government leaders address all the issues raised by Mississauga in recent years?

One of the issues is funding; specifically, funding the Region of Peel as a whole as well as how to fund specific services within the Region. Mississauga as an independent city is off the table, but resolving outstanding issues will continue to be debated.

In this context, will commercial taxes increase in Mississauga and Peel? Will policymakers rise to the occasion of addressing possibly the defining issue of the moment: supply of housing?

Additionally, Mississauga will be electing a new mayor in 2024. In the City’s 50-year history, it has only had four mayors – and, only once since the 1970s has a new mayor been elected (Bonnie Crombie in 2014). When election day comes, the residents of Mississauga will make a choice that will shape the city’s direction for many years to come.

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These circumstances, politically, could make for one of the most important years since the City of Mississauga’s creation in 1973. This is a time for Mississaugans to elevate their level of political engagement and have a voice in shaping the future of our city.

PROVINCIAL FALL ECONOMIC STATEMENT (FES) For the first time in the Ontario Government’s history, revenue and expenses are projected to exceed $200 billion. The deficit is forecasted to be $5.6 billion in 2023-24 and $5.3 billion in 202425. In 2025-26, the government is forecasting a $500 million surplus. Interest on the debt is anticipated to grow from $13.4 billion in 2023-24 to $15.2 billion in 2025-26.

The largest item in the budget is health care spending, which will reach $81.2 billion, which amounts to 39% of the overall budget and 42% of program spending.

With regard to local initiatives in Mississauga, the Ontario government will continue funding to support the Trillium Health Partners Broader Redevelopment Project to build a new, stateof-the-art hospital, the Peter Gilgan Mississauga Hospital and the expansion of the Queensway site.

Additionally, Wellbrook Place (Trillium Health Partners) in Mississauga is expected to open to residents in fall 2023, adding a total of 632 beds to the long-term care sector.

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ADVOCACY IN ACTION

FEDERAL FALL ECONOMIC STATEMENT (FES) The federal FES focused less on fiscal restraint and more on spending to address challenges in a variety of areas. The government committed to a budget deficit of no greater than 1% of GDP by the 2026-27 fiscal year. This provides a guardrail for fiscal policy to send a signal to the financial markets that the government is committed to limiting its deficits.

The government is planning a $40 billion deficit on a budget of $488.7 billion. By 2028-29, the deficit will be $18.4 billion on a budget of $594.8 billion.

The Ontario Chamber of Commerce offered several criticisms of the FES, including its disappointment that the deadline for repayment of CEBA loans was not further extended. Additionally, the FES includes $20.8 billion in additional spending than originally projected over the next six years. This is being done in a time when interest rates area at a two-decade high. The additional spending also pushes debt service costs to over $60 billion by 2028-29 (currently, debt service costs are $46.5 billion annually).

CEBA LOAN EXTENSION DEADLINE The Mississauga Board of Trade was actively supportive of the Canadian Chamber of Commerce’s efforts to persuade

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the federal government to extend the deadline for Canada Emergency Business Account (CEBA) loan repayments. In September, the federal government extended the deadline to pay outstanding loans interest-free to January 18, 2024.

After that date, CEBA loans will have a 5% interest rate to be paid in full by December 31, 2026, a one-year extension form the previous deadline.

Many industry groups, local and provincial chambers of commerce as well as the Canadian Chamber of Commerce called for the new repayment deadlines to be further extended beyond the aforementioned dates.

Why should the CEBA loan deadline be extended? As of July, 2023: • 49% of small businesses are still making below normal revenues; • 50% of food service operators are currently operating at a loss or breakeven in comparison to 12% pre pandemic; and, • 45% of Canada’s tourism businesses are likely or somewhat likely to close within the next three years without government intervention into their mounting debt load.

Moreover, as of May, 2023, only 21% of CEBA loans had been repaid. Clearly, the vast majority of businesses that received CEBA loans will have a sizeable debt load that will be difficult to pay if the deadline is not extended beyond the end of 2023. 

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BUSINESS IMMIGRATION – CANADA AND U.S. WHAT YOU NEED TO KNOW RIGHT NOW Canadian Immigration update 2024-2026 Immigration Levels Plan

MELISSA BABEL

B.A. (Hons) LL.B, Barrister and Solicitor Babel Immigration Law

The IRCC Immigration Levels Plan for 20242026 aims to welcome growing numbers of new permanent residents: 485,000 in 2024, 500,000 in 2025, and the same level in 2026. The plan is focused on promoting economic growth, family reunification, and responding to humanitarian crises.

A notable increase are the targets for Francophone immigration outside of Quebec, which are planned to rise to 8% of economic immigrants by 2026.

To qualify for the new program, Ukrainian nationals must be present in Canada with a temporary resident status and have a Canadian citizen or permanent resident family member in Canada.

Starting January 1, 2024, employers are mandated to annually review wages of temporary foreign workers, to ensure alignment with prevailing wages for their occupation and region. Clarity has now been provided that employers are to review the wages offered to a foreign worker at the beginning of the foreign worker’s period of employment and subsequent reviews by January 1 of each year of employment.

Canadian employers should take note of changes to the prevailing wage for a number of occupations. Prevailing wage is relevant to many employers’ who employ foreign workers under the International

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Mobility Program and the Temporary Foreign Worker Program (LMIA).

No Express Entry Draws in November 2023 There have been no draws from the Express Entry pool in the month of November. We understand that there are technical issues with the pool that are impacting IRCC’s action on issuing invitations. We are hopeful that these issues will be resolved and that we will return to regular rounds of invitation shortly. It is expected that CategoryBased selection (where IRCC invites applicants with specific occupational experience) will continue to form a significant part of the rounds of invitation under Express Entry.

Changes to the International Student Program The Canadian government is taking steps to enhance its International Student Program and protect genuine students from fraud. The measures include: 1. Starting on December 1, 2023, post-secondary Designated Learning Institutions (DLI) must verify every applicant’s letter of acceptance directly with IRCC to prevent fraud and ensure study permits are based on genuine acceptance letters.

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2. By the fall 2024 semester, a “recognized institution” framework will be introduced, benefiting postsecondary DLIs that provide high-quality services and support to international students, giving priority processing of study permits to their applicants.

3. In the coming months, the Post-Graduation Work Permit Program criteria will be assessed and reformed to better align with the Canadian labor market and immigration goals.

Pathway to Permanent Residence for Ukrainian Families On October 23, 2023, Immigration, Refugees and Citizenship Canada (IRCC) announced the launch of a new permanent residence pathway for Ukrainian nationals. The pathway is now open for applications and eligible Ukrainian nationals have until October 22, 2024, to apply. To qualify for the new program, Ukrainian nationals must be present in Canada with a temporary resident status and have a Canadian citizen or permanent resident family member in Canada.

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U.S. Immigration Updates Israel is now Part of the Visa Waiver Program The U.S. Department of Homeland Security (DHS) has announced that eligible Israeli citizens and nationals can now travel to the United States for short-term visits without needing a U.S. visa. This follows Israel’s admission into the U.S. Visa Waiver Program, which allows for online applications through the U.S. Customs and Border Protection’s Electronic System for Travel Authorization (ESTA). The program permits tourism or business travel to the U.S. for up to 90 days without a visa. Israeli citizens with valid B-1/B-2 visas can still use them for such travel.

Israel has made commitments to the United States regarding reciprocal travel privileges. To be eligible for visa-free travel, Israeli citizens and nationals must have biometric passports.

For some travelers, obtaining a U.S. visa might still be the better choice, especially if they plan to stay longer or change their status in the U.S. ESTA applications can be submitted online or through the ESTA Mobile app. 

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UPCOMING AND PROPOSED CHANGES TO ONTARIO’S

Workplace Laws

JONATHAN BORRELLI AND JORDAN CANTOR Partners KMB Law

Once again, employers should brace themselves for important changes to employment laws in Ontario. The Ontario government has a series of legislative changes that came into effect on October 26, 2023, in addition to some potential changes that may be forthcoming.

Legislative Changes – Bill 79, Working for Workers Act, 2023

In 2021, the Ontario Government introduced the first Working for Workers Act. This legislation prohibited non-compete agreements and required larger employers to create a written policy concerning disconnecting from work. The Working for Workers Act 2022 required employers to have a written policy concerning the electronic monitoring of employees. The third iteration of the Working for Workers Act received royal assent on October 26, 2023, signaling its official adoption into law. The Bill’s provisions were enacted on the same day, significantly impacting businesses. These amendments encompass many areas within the Ontario employment framework, including the Employment Standards Act, 2000 (ESA), the Occupational Health and Safety Act (OHSA), and the Fair Access to Regulated Professions and Compulsory Trades Act, 2006.

Amendments to the ESA

• Mass Terminations: The amendments include certain remote workers in the mass termination rules, expanding the scope of protection for employees. These rules now provide for extended notice periods when 50 or more employees are terminated at an “establishment.”

The revised definition of “establishment” includes an employee’s private residence if the employee conducts work exclusively from that location, thereby affecting termination entitlements in mass termination scenarios.

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• Reservist Leave Expansion: The eligibility criteria for reservist leave are broadened to encompass situations where an employee requires treatment, recovery, or rehabilitation due to illness or injury resulting from their involvement in reservist activities. Furthermore, the service requirement for reservist leave eligibility has been reduced from three to two months.

• Temporary Help Agencies: Bill 79 would also strengthen protections for foreign nationals. First, it would amend the ESA by enhancing the licensing requirements for recruiters and those who use third parties to assist with the recruitment and employment of foreign nationals.

The licensing requirements will focus on persons who directly charge fees prohibited under section 7 of the Employment Protection for Foreign Nationals Act, 2009 (EPFNA). Bill 79 also amends the EPFNA to provide that the Ontario Labour Relations Board (Board) would be required to reduce penalties associated with notices of contravention related to a person taking possession of or retaining a foreign national’s passport or work permit where the Board determines that the penalty is “excessive in the circumstances or is, by its magnitude, punitive in nature….”

Occupational Health and Safety Act

Under the OHSA, the maximum fine for corporations violating occupational health and safety regulations increased from $1.5 million to $2 million. These heightened penalties underscore the government’s commitment to safeguarding workplace safety.

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Fair Access to Regulated Professions and Compulsory Trades Act, 2006

Regulated professions in Ontario now carry a duty to collaborate with the government to ensure that there are sufficient numbers of qualified professionals available as a matter of public interest. This responsibility seeks to address concerns related to workforce availability and competency in regulated professions. Professions that previously relied on “Canadian experience” as a qualification now must provide alternatives for registration. These changes open doors for a more diverse and inclusive workforce, minimizing barriers to entry.

Proposed Legislative Changes to the ESA

On November 6, 2023, the Ontario government unveiled a series of proposals aimed at enhancing transparency and accountability in the workplace. These forthcoming legislative changes include the disclosure of salary ranges in job postings, the regulation of artificial intelligence (AI) use in hiring processes, and a comprehensive revaluation of Non-Disclosure Agreements (NDAs) in cases of workplace sexual harassment and violence. These proposed changes will be a fourth update in the Working for Workers series, and we expect their announcement during the week of November 14, 2023.

Disclosing Salary in Job Postings

There are suggestions that there will be a consultation period on the specific requirements of the anticipated legislation. The government has hinted that it may only apply to positions below a certain yearly earnings threshold. The Ministry of Labour has intimated that $100,000 a year may be the appropriate threshold, though that number is subject to change.

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AI in Hiring

Employers will soon be mandated to inform job applicants when they employ AI tools and algorithms in their hiring processes. The extent of this disclosure requirement remains uncertain for the time being.

NDAs, Workplace Sexual Harassment, and Workplace Sexual Violence

The government will also begin a consultation process geared at assessing potential restrictions on the use of NDAs concerning allegations of workplace sexual harassment and workplace sexual violence. Employers have faced criticism for using confidentiality clauses in settlement agreements when used in the context of incidents or allegations of workplace sexual harassment and workplace sexual violence.

While the Government of Ontario is interested in restricting the use of NDAs in workplace sexual harassment and violence cases, it has also expressed that any such restrictions must respect the rights of victims and survivors of sexual harassment and violence. This consultation on NDAs follows amendments made in 2022 to the Ministry of Training, Colleges, and Universities Act, which prohibited non-disclosure agreements relating to allegations that an employee of a post-secondary institution committed an act of sexual misconduct towards a student.

Contact our Employment and Labour Law Department for more details on how to protect your business and prepare for these new changes.

This article is provided for general information purposes and should not be considered a legal opinion. Clients are advised to obtain legal advice on their specific situations. 

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Business Disruptions

HOW YOUR BANKING PARTNER CAN HELP YOU RESPOND At a basic level, business disruptions are any occurrence (anticipated or not) that delays or disrupts your normal operations.

As CWB’s Rahul Malik, AVP, Business Development explains, disruptions can look different to every business because every business is different.

“They can vary from something that’s throwing a wrench into the regular course of business – like an important material is in short supply or there’s an ongoing labour shortage – to something more drastic like a flood or wildfire,” says Malik, who’s based at the organization’s Mississauga Banking Centre.

Regardless of the type of disruption, he says cash flow is the number one impact.

“Disruptions can affect your revenues.

They can affect your collections. And when your ability to make money is restricted, you can’t pay your debts,” he says, adding this can then impact your ability to serve clients. “Once your clients are affected, you’re exposed to a lot of other dimensions – including legal repercussions and reputational damage.”

A strong relationship with a specialized financial expert like Malik goes a long way in mitigating the impacts of a disruption. Here are 4 ways your business bank can support you through tough times:

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CANADIAN WESTERN BANK

1. Seasonal loans

2. Equipment master lines

These loans can help when weather disrupts a business’ operating cycle and are incorporated as a type of seasonal bulge to an owner’s operating line where they’re on margin.

When there’s a technical failure, an equipment master line gives a client access to funds to help them get back up and running – without needing to go through the entire lending application process again.

3. Increased inventory caps If there’s a supply chain issue, a client can explore with their banker the possibility of increasing the business’ inventory cap against their line of credit. This enables them to buy more inventory upfront and also leverage any volume discounts for buying in bulk.

4. Loan strategies If you’re having difficulty meeting your lending terms, it’s crucial to connect with your banker right away to discuss options – because there are options. For example: putting a debt on interest-only for a period of six-to-12 months with an agreed-upon action plan, or lowering interest payments by re-amortizing over a longer period.

Need help navigating disruptions?

Reach out to experts like Rahul Malik at CWB’s Mississauga location: (289) 998-2688. 

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Canada’s foremost event and conference destination, hosting more than 500 events each year.

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Contact us to book your next event.

1.800.567.1199 | sales@internationalcentre.com 22

www.internationalcentre.com CONNECT | 2023 ISSUE 2

EVENTS RE-CAP

EVENTS

Re-Cap Canada-Florida trade mission 2023

Good Morning Mississauga (GMM) SEPTEMBER 13, 2023

WITH SYLVIA CESARATTO, CONSUL GENERAL OF CANADA IN MIAMI, US SEPTEMBER 15, 2023 SPONSOR

SERIES SPONSOR

MBOT Webinar

MBOT EVENT

PLANNING THE BEST EXIT STRATEGY FOR YOUR PRIVATE BUSINESS

CONVERSATION WITH HON. PETER BETHLENFALVY, ONTARIO’S MINISTER OF FINANCE

SEPTEMBER 19, 2023

SEPTEMBER 20, 2023

KALIN MCDONALD

SPONSORS

MANAGING PARTNER, S+C PARTNERS LLP

SPONSOR

CONNECT | 2024 ISSUE 1

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EVENTS RE-CAP

MBOT Webinar IMPACT OF COVID-19 ON THE RESIDENTIAL REAL ESTATE MARKET SEPTEMBER 27, 2023 SPONSOR

SANITHA M. MIRANDA

IMDAD H. JUNEJO

PARTNER, KMB LAW

ASSOCIATE, KMB LAW

An Evening with the Commissioners UNLEASHING MISSISSAUGA’S POTENTIAL: A GLIMPSE INTO THE FUTURE SEPTEMBER 27, 2023

SPONSOR

PROFESSIONAL DEVELOPMENT SERIES LEADERSHIP: DELEGATION MENTORING AND SUCCESSION OCTOBER 5, 2023 SERIES SPONSORS

CY CHARNEY PRESIDENT, CHARNEY AND ASSOCIATES INC.

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CONNECT | 2024 ISSUE 1

EVENTS RE-CAP

Good Morning Mississauga (GMM) MBOT Roundtable

OCTOBER 11, 2023

VIETNAM - GATEWAY TO SOUTHEAST ASIA

SERIES SPONSOR

OCTOBER 10, 2023 VO VAN MINH PREMIER OF BINH DUONG PROVINCE

Breaking Barriers WOMEN’S LEADERSHIP MASTERMIND PROGRAM POWERED BY TD COMMERCIAL OCTOBER 26, 2023 SPONSOR

KIRAN MANN CHIEF HAPPINESS OFFICER, FOUNDER, M2M BUSINESS SOLUTIONS INC.

MBOT Webinar HOW TO FRANCHISE YOUR BUSINESS OCTOBER 26, 2023 SPONSOR

CONNECT | 2024 ISSUE 1

AMY M. DELISLE

SUKHDEEP S. SIDHU

MANAGING PARTNER, KMB LAW

PARTNER, KMB LAW

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EVENTS RE-CAP

BDC Economic Outlook RATES, RECESSION, AND LABOUR & SUPPLY CHAIN CHALLENGES: NAVIGATING ECONOMIC LANDSCAPES NOVEMBER 1, 2023

MBOT Roundtable WITH MINISTER TANGRI, ASSOCIATE MINISTER OF SMALL BUSINESS

SPONSOR

OCTOBER 27, 2023

PIERRE CLÉROUX VICE PRESIDENT, RESEARCH AND CHIEF ECONOMIST AT BDC

FIRESIDE CHAT MBOT WOMEN’S LEADERSHIP EVENT WITH MICHELLE E. DIEMANUELE, SECRETARY OF THE CABINET NOVEMBER 3, 2023 SPONSORS

Good Morning Mississauga (GMM) NOVEMBER 8, 2023 SERIES SPONSOR

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CONNECT | 2024 ISSUE 1

EVENTS RE-CAP

From The Corner Office

Professional Development Series

WITH MICHAEL RUFF, GM & DIVISION PRESIDENT OF PEPSICO BEVERAGE CANADA

IGNITE YOUR GROWTH: HARNESS THE POWER OF BRAND STRATEGY NOVEMBER 29, 2023

NOVEMBER 14, 2023

PUJA MISRA

ABI MISRA

PRESIDENT/BRAND STRATEGIST, ZOOM INTO LIFE STUDIO

BRAND & BUSINESS GROWTH STRATEGIST, ZOOM INTO LIFE STUDIO

SPONSORS SERIES SPONSORS

MEMBER-TO-MEMBER DISCOUNTS AVAILABLE!

EXCLUSIVELY FOR MBOT MEMBERS

$avings & Discounts

Visit MBOT.com for more information

CONNECT | 2024 ISSUE 1

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MEMBER TALKS

visit our gaming house for more details!

dive into thrilling games and unbeatable fun

scan me for more info

OUR HOUSE IS YOUR HOUSE FOOD I MUSIC I GAMES www.ramagaming.com

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2295 Battleford Rd 991 Kennedy Rd Mississauga, ON L5N 2W8 Scarborough, ON M1P 2K5 905-821-7821 416-752-2635

CONNECT | 2024 ISSUE 1

MORE INFORMATION

MEMBER TALKS

MBOT.com/Events

Innovation Starts Here Future Ready | Talent Forum

WHAT TO LOOK FORWARD TO: Keynote Speakers

Expert Panel Discussions

Networking & Exhibits

Breakout Sessions

Learn more and reserve your seat: CONNECT | 2024 ISSUE 1

OVERVIEW

Calling Business Owners, Executives, and Industry Leaders! Let's come together for an important conversation that will focus on the most effective strategies for addressing our shared workforce challenges.

INTERACTIVE SESSIONS

Our event is designed to be highly interactive, allowing us to exchange ideas and share best practices.

Together we will explore potential solutions that could position Mississauga as a model of success in the highly competitive and uncertain business environment.

FEBRUARY 13, 2024 Delta Hotels Marriott 3670 Hurontario Street 29

MEMBER TALKS

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CONNECT | 2024 ISSUE 1

MEMBER TALKS

HOW CAN EMPLOYERS WORK TO CREATE

equitable, diverse AND inclusive WORKPLACES?

ALICIA SULLIVAN

Manager EDI Knowledge Mobilization, Sheridan College

Earlier this year, Sheridan returned to Forbes’ list of Canada’s Best Employers for Diversity and topped Forbes Magazine’s annual ranking of Canada’s Best Employers. Here, Sheridan’s EDI Knowledge Mobilization Manager Alicia Sullivan discusses the steps organizations should take to foster equity, diversity and inclusion (EDI) in the workplace.

When creating a workplace that values and embodies EDI, employers need to consider a systems approach where the entire organization is involved in some capacity. The responsibilities should not be solely with your EDI/HR department.

Here are three key things to consider: 1. Tone at the top is essential. Senior leadership’s commitment to embedding EDI as part of the organization’s overall strategy is a critical step for fostering EDI in the workplace. Their endorsement and participation in EDI efforts demonstrates the commitment of the organization. If senior leadership doesn’t express strong commitment, employees may be tentative in their support of the strategy and may not trust the process.

2. Organizations must also invest resources into EDI since organizational performance is intricately tied to effectively managing diverse talent. Allocating sufficient resources to operationalize EDI plans – whether it’s providing budget, physical space or adequate human resources (including an EDI leader with access to decision makers) – will provide the means to make progress.

CONNECT | 2024 ISSUE 1

3. Start where you’re at. Many organizations are waiting for the ideal conditions and ‘right approach’ but unfortunately there are no manuals or quick fixes on how to ‘do EDI the right way’. Just get started and things will generally evolve from there.

As a signatory of the 50 – 30 Challenge (a Government of Canada initiative that challenges Canadian organizations to increase representation of equity deserving groups in leadership) Sheridan has intentionally worked towards diversifying its workforce, including its leadership and Board of Governors. Through this work, Sheridan was selected as one of two colleges in Canada to represent Colleges and Institutes Canada (CICan) as an EDI Knowledge Mobilization Centre offering EDI supports to organizations across Canada.

Sheridan also offers foundational training on EDI to all its employees, helping to create more dialogue, sensitivity and understanding of our differences. While training doesn’t always translate into action, Sheridan offers supportive anchoring initiatives, such as Employee Resource Groups (ERGs), that help to embed learning. Conversations and initiatives from ERGs then circle back into the college ecosystem, providing opportunities for leaders to take action to improve EDI in our workplace.

We want to support you on your equity, diversity and inclusion journey.

Connect with us to learn more: edikmdc@sheridancollege.ca 905-845-9430, ext. 33010 

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NEW MEMBERS LISTING

Welcome

NEW MEMBERS OF MBOT

ABCO Group (Addmore) Office Furniture

Neuron Mobility | Canada

Ammrys Enterprise Inc.

Nick Rotundo

BioPed Footcare

Parush Mann Law

Canon Canada

Philovera

Centre for Change and Leadership Canada

Red Bull

Detailing Knights Mobile Auto & Detailing

Regal Security

East India Company Ltd.

Roam

Eisai Inc. | Canada

SADAT GROUP OF COMPANIES INC.

EMO TRANS (Canada) Freight Limited

Skills4Good AI

Encap North America

Sleever International Inc.

Epstein & Associates, Barristers and Solicitors

Star Light Commodities

Fluid Seals & Packings Inc.

Talencor

Gowling WLG

Tastic Marketing Inc.

HRIS Consultants Ltd.

The Coop Wicked Chicken

Jelly Digital Marketing & PR

WestJet Cargo

Suslop Inc.

McNally Brown Group

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CONNECT | 2024 ISSUE 1

MBOT Members can now save up to

$

MEMBER TALKS

700

on Home and Auto Insurance

Exclusive Coverage • Low Rates Call our sales team today for a free consultation, to get personally tailored insurance solutions for your needs.

905-238-0668 x 2300 info@insuranceland.ca

Why Choose Us: Exclusive discounts Flexible payment plans

Expert advice when you need it CONNECT | 2024 ISSUE 1

Top rated customer service team33

MEMBER TALKS

WILLIAM L. RUTHERFORD LTD. KENT MACLAREN CCS General Manager - Customs William L. Rutherford Ltd.

WILLIAM L. RUTHERFORD LIMITED (Mississauga H.O.) is pleased to announce the acquisition and addition of Mississauga based IMEX CUSTOM BROKERS. IMEX, a well respected Customs Broker offering services since 1973, specialized in providing Import/ Export services to the entertainment and concert industries. This is a very welcome addition to the multiple services that WLR can currently offer to the Mississauga Community of Businesses. IMEX, welcome to the WLR family.

We say family, because in addition to investing heavily in new technologies, as our competition has, we have also addressed the human portion of the service equation. We have also invested in our people, which makes us unique in this authors opinion. We also say this because we have countless testimonies from companies like yours, thanking us for our standard of service versus being shuffled from person to person with

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Serving Mississauga’s Business Community constant waiting, and no resolution.

Our people are our strength. They are the tie that binds. They are what makes us unique and what makes us stand out.

We have a history to the Mississauga community that pre-dates its inception, and have been serving the rest of Canada since May of 1927.

Also worthy of note to the Mississauga Community, we service our clients with our own equipment and resources. We own our own warehouses, bonded and not bonded (130,000 sq. ft.). Because of this we can offer freight warehousing and distribution. We own our own Mississauga local delivery fleet. You do not have to deal with third parties, and that holds true for all of our internal IT, Accounting services, and any other necessary service department. We do not farm out any of our necessary services that you need; hence, you the

Customer can count on us each and every time.

CARM is a federal CBSA mandatory initiative that will GO LIVE in May 2024.

We realize that many of our Mississauga Clients have barely recouped from the impact of the COVID pandemic, and CARM is not necessarily expected or wanted from a resource perspective.

We have professionals on hand that can guide you through the onboarding process so your business can continue with as little interruption as possible once CARM becomes a reality. We can even assist you with Bond Security as will be necessary with CARM. Thank You Mississauga for helping us be all that we can be. You are most appreciated and we look forward to a continuing partnership with our existing Mississauga Clients and if we sound different then your present logistics provider, then give us a call. We would love to listen.

CONNECT | 2024 ISSUE 1

MEMBER TALKS

WILLIAM L. RUTHERFORD LTD. CUSTOMS BROKERS

PROUDLY SERVING IMPORTERS / EXPORTERS SINCE 1927 14 OFFICES TO SERVE YOUR NEEDS ACROSS CANADA AND USA 4 OFFICES OFFER 7/24 HOUR SERVICE - SEVERAL OTHER WITH EXTENDED HOURS

LET US ASSIST YOU THROUGH THE CARM PROCESS

LET OUR PEOPLE BE YOUR SOLUTION CORPORATE HEAD OFFICE 3350 AIRWAY DRIVE MISSISSAUGA ON L4V 1T3 TEL: 905-673-2222 toronto@rutherfordglobal.com https://www.rutherfordglobal.com

CONNECT | 2024 ISSUE 1

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