CONNECT 2022 - Summer Edition

POST-PANDEMIC

PERSEVERANCE:

THE RESILIENCY OF MISSISSAUGA BUSINESSES MBOT Business Awards of Excellence Winners B UGA OAR D SA BUS AWA I N E S S EXC RDS OF ELLE NCE

2021

In This Issue: Business Immigration

What You Need to Know Right Now

PG 40

Helping Tourism Take Off:

Digital Adoption Program:

PG 34

PG 11

The Greater Toronto Airports Authority

There has Never Been a Better Time to Digitize Your Business Photo Credit: Gold Media

/22

TRADE OF

MIS SI S

PG 22

RETHINK THE FUTURE OF YOUR BUSINESS. Need employees who are agile, creative and resilient?

Sheridan students are taught to think critically, collaboratively and differently — skills that can help your business navigate the future.

hirecoop.sheridancollege.ca

CONTENTS ARTICLES

VOLUME 17 ISSUE 3 | SUMMER 2022

11

Digital Adoption Program: >

24

Transitioning Under Ontario’s Non-for-Profit Corporations Act

There has Never Been a Better Time to Digitize Your Business

34 Helping Tourism Take Off: >

The Greater Toronto Airports Autority

36

How to Prime Your Business for Higher Interest Rates

38

Build a Bird-Friendly Business

40 Business Immigration >

What You Need to Know Right Now

BOARD GA O U A

F

BUSINESS AWARDS OF EXCELLENCE

ADE TR

MISS IS S

TITLE SPONSOR < Mbot business awards of excellence winners

2021

PAGE 22

IN THIS

ISSUE

4

Chair’s Message

27

Events Re-Cap

7

President’s Message

32

Upcoming Events

12

The Political Round Up

42

MBOT Referral Program

42

New Members

FROM OUR CHAIR

Looking AHEAD

We are thrilled that at MBOT we finally, after two years, were able to celebrate in person the businesses in Mississauga with the Business Awards of Excellence. What a fantastic evening it was celebrating the best of the best in the City of Mississauga.

LUCIE SHAW

2022 MBOT Chair Nurse Next Door Mississauga Owner/Managing Director

During the last two years, businesses had to adapt, make changes, and pivot, all to survive or excel. Survival was a challenge in many industries, and many pulled through but still struggle.

Those companies that excelled also were challenged to pivot and perform differently. We learned how to hold or participate in virtual meetings, and now we are learning how to merge our virtual and in person worlds. Change was and is happening fast. Having a celebration of business was what we needed. Looking forward, what will our business world look like by the end of 2022?

Excitement was in the air at the in person, 2021 Business Awards of Excellence held at the Mississauga Convention Centre. An opportunity for business colleagues to reconnect and share stories of the past two years but, most of all, to celebrate the many great

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businesses of Mississauga. We were pleased so many organizations were nominated. Being nominated for any award is an accomplishment; people are proud of what they have achieved.

Acceptance speeches by the winners were full of enthusiasm and gratitude and a real inspiration to us all.

As we look forward to the second half of 2022, what opportunities will exist? Many of us are challenged with the war on talent, but we are resilient and will find a way forward. Our MERG (Mississauga Economic Resiliency Group) is also looking at talent solutions. Great ideas come when we share and work together to find a better way. As the owner of Nurse Next Door in Mississauga, we too have hiring challenges, but we are starting to see some positive change.

We are halfway through the year and so much change has already taken place.

The next six months could yet be the best of what is to come. MBOT is here to support our members – large or small – to Connect, Champion, Advance your business. I’m looking forward to connecting with fellow business owners at upcoming events.  CONNECT | 2022 ISSUE 3

FROM OUR CHAIR

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CONNECT | 2022 ISSUE 3

5

FROM OUR CHAIR

2022

BOARD OF DIRECTORS

THE VOICE OF BUSINESS IN MISSISSAUGA Established in 1961, Mississauga Board of Trade proudly serves as a the Chamber of Commerce for the sixth largest city in Canada – the third largest city in Ontario. Mississauga Board of Trade represents all businesses in Mississauga. MBOT’s large, diverse and active membership has made us one of the most vibrant business associations in Canada. As the “Voice of Business” we advocate on policy issues that impact local business at all levels of government, and are influential in helping to shape policy decisions. MBOT also offers a wide variety of valuable business services and professional development programs, networking events and marketing opportunities, to help business grow, prosper, and get connected.

EXECUTIVE COMMITTEE: • • • • • • • •

Lucie Shaw, Nurse Next Door | Chair Steve Rhone, Weston Forest Products | Vice-Chair Amy Delisle, Keyser Mason Ball, LLP | Vice-Chair Ken Tencer, Spyderworks | Immediate Past Chair Crystal Reedie, RBC | Treasurer Ellen McGregor, Fielding Environmental Adam Nowak, Gallagher Insurance Trevor McPherson, MBOT-President & CEO (Ex-officio)

DIRECTORS: • • • • • • • • • • •

Mo Amin, AstraZeneca Steve D’Agostino, Avega Mary Ann Wenzler-Wiebe, BDC Parveen Dhupar, BTI Brand Innovations Inc. Sameer Sharma, Crown Hotels Eileen Waechter, Greater Toronto Airports Authority Linda Kern, Kern Group Janet Wardle, MHI Canada Wade Hall, Sheridan College Susanne Balpataky, Speigel Nichols Fox LLP Andrew Stelmacovich, University of Toronto Mississauga

PUBLISHER: Trevor McPherson President & CEO ceo@mbot.com EDITOR: Kelsey Lusk Digital Asset Manager klusk@mbot.com DESIGN & LAYOUT: Katika Integrated Communications Inc. www.katika.com ADVERTISING INQUIRES: advertising@mbot.com PRINTING: Katika Integrated Communications Inc. www.katika.com

ADVERTISING INQUIRIES:

Solange Barcena - sbarcena@mbot.com

EDITORIAL INQUIRIES:

Kelsey Lusk - klusk@mbot.com

DISTRIBUTION: Katika Integrated Communications Inc. www.katika.com PHOTO CREDIT: John Goldstein, Andrea Marchant

ADVERTISERS INDEX Babel Immigration Law bdc* Canadian Western Bank Canon Costi Employment Services Credit Valley Conservation D2L Wave Insuranceland J.D. Factors KMB Law 6

41 10 37 44 43 39 26 33 21 17

Lakeview Village Mantrax MERG Migrate Home Tourism Mississauga Parkland Lifestyle Residence Sauga 960 AM Sheridan Trios College Rama Gaming House

8 16 25 20 35 39 32 2 18 5

701-77 City Centre Drive Mississauga, ON L5B 1M5 T: (905) 273 6151 E: info@mbot.com W: www.mbot.com

mbotontario © 2022. All rights reserved. No part of this publication may be reproduced or copied in part or as a whole, without the prior written permission of the Mississauga Board of Trade (MBOT). Advertising content and the comments, views and opinions expressed CONNECT | 2022 ISSUE 3 herein are those of contributors and do not necessarily constitute endorsement by MBOT. Publication Agreement Number 40012444.

FROM OUR PRESIDENT

ONE YEAR IN:

TREVOR McPHERSON

Let’s Do This, Mississauga!

President & CEO Mississauga Board of Trade

Next month will mark one year since I joined the Mississauga Board of Trade (MBOT) as its new President and CEO. At the time, I wasn’t entirely sure what to expect. I was already familiar with the organization from my previous role as the VP of Member Services at the Ontario Chamber of Commerce (OCC). In that position, I was responsible for ensuring that executives from more than 150 chambers of commerce and boards of trade were receiving the resources and support they required to provide optimum value to their local member businesses. Of course, providing value became even more important with the onset of the pandemic. In what seemed like an instant, I had now become one of those executives. Had I made the right decision? Would I be up to the job? With the support of a very capable staff team and Board of Directors, could I help make a positive impact on an organization that had just celebrated its 60th year of operations? Would I be able to lead MBOT into its next phase of growth and relevancy, building on the tireless efforts that my predecessor, David Wojcik, had undertaken to position MBOT for future success?

Admittedly, the jury is still out on many of the above questions, but I can say without reservation that I would “do it all over again” if presented with the same opportunity. Serving as the CEO at MBOT is an honour and responsibility that is never taken for granted. I can point to several reasons why this has been a personally rewarding first year as your President and CEO. From seeing firsthand the passion and ingenuity of small business owners to collaborating with CEOs from many of our city’s largest employers, the collective desire to see this community prosper is palpable! Working with partners and stakeholders such as the City of Mississauga, various industry associations, NGOs, and others, MBOT’s Mississauga Economic Resiliency Group (MERG) is working to align and

CONNECT | 2022 ISSUE 3

advance our shared objectives. I’m excited about what’s next for MBOT. A new strategic plan to be released later this year will inform our path forward.

Despite the economic challenges we face (labour and housing shortages, runaway inflation, continued pandemicrelated risks and uncertainties), there are also many factors converging that will make Mississauga an even more exciting (dare I say “cool”) place to grow a business – or to work at one - for years to come: •

A recently released Life Sciences Strategy by the provincial government represents a significant opportunity to take Mississauga’s robust biotechnology and biopharmaceutical sector to the next level.

•

Placemaking projects such as Lakeview Village are putting Mississauga on the map as a top destination for talent, culture, and global business investment.

•

Infrastructure investments such as the Hurontario LRT (Hazel McCallion Line) and the creation of Canada’s largest health care facility by Trillium Health Partners are key enablers to unlock our potential.

•

Mississauga’s competitive position as an international trading hub, bolstered by Canada’s largest airport and one of the country’s most vibrant and diverse populations.

•

Globally recognized post-secondary learning institutions and training providers.

For these reasons and more, I am excited for the future of business in Mississauga, and I couldn’t be more enthusiastic about what we are going to accomplish together! Let’s do this, Mississauga! 

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MEMBER TALKS

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CONNECT | 2022 ISSUE 3

MEMBER TALKS

A DYNAMIC LAKEFRONT VILLAGE ON MISSISSAUGA’S WATERFRONT MODERN URBAN LIVING CONNECTED TO THE LAND & THE LAKE A DESTINATION PIER & WATERFRONT Lakeview Village is revitalizing Mississauga’s waterfront.

This lively lakeside village is energized by year-round activity. Here, discover a million moments at your doorstep, with all the ways to get out on the water: paddleboard, kayak, go boating, head to the beach, or watch the sunset from the longest pier on the Canadian Great Lakes. This is urban living made better by the lake.

A CLOSER TO NATURE LIFESTYLE This mixed-use community will deliver a lifestyle that is closer to nature and the water. Four large parks o er places for kids to play, families to picnic, and parkettes for reading a book.

A boardwalk for morning runs, a bus loop, walking and cycling paths, and a new Waterfront Trail connected to the nearby conservation area and the Serson Creek nature trail.

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A PLACE OF CELEBRATION & CONNECTION A dynamic destination to work, dine, and experience, Lakeview Square is always alive. Restaurants, breweries, and rooftop patios with views of the lake are met by artistic expression and

45+ acres of parks & green space

600+m long pier

cultural experiences: live music, theatre, Indigenous placekeeping, and events for all ages. This is a reinvention of waterfront living.

This is life by the lake.

3.5 km of new waterfront trail

64 acre conservation area

200,000 sq. ft for shops & restaurants 9

MEMBER TALKS

All for entrepreneurs Ici pour les entrepreneur·e·s

1-888-INFO-BDC 10

bdc.ca CONNECT | 2022 ISSUE 3

MEMBER TALKS

THERE’S NEVER BEEN A BETTER TIME

to digitize your business CHRISTOPHER SKLAD

Senior Client Partner BDC Advisory Services in Mississauga

Canadian businesses are making great strides in adopting digital technologies, however too many organizations are still lagging behind.

This means they’re missing out on major opportunities that come from digitizing their operations. They also risk losing market share to competitors who are more digitally mature.

At BDC, we see every day the remarkable success that digital technology brings to businesses. To find out more, we surveyed 1,500 Canadian businesses about their digital adoption activities.

Tech drives better results, innovation, resilience The results are fascinating and could make a real difference for your company. The good news is that nine in 10 Canadian small and mid-sized businesses are investing in digital tech.

This can be anything from e-commerce sites to accounting software and smart robotics.

On the other hand, only 5% of SMEs are what we call “digitally advanced.” This means they are using digital tech effectively to transform their company. Half of businesses are “beginners”— just getting started. And another 20% are “latecomers”—using little or no digital technology at all.

This means lost opportunities. Digitally advanced companies tend to have significantly higher revenue and profit growth and are more innovative and resilient. They’re 10 times more likely than latecomers to complete or accelerate the launch of new goods or services. They’re also 30 times more likely to acquire or merge with another company.

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Digital adoption easier than many think It’s easier than you might think to get started or continue a stalled digital endeavour. We find it’s crucial to begin with some planning, thinking carefully about the business growth strategy and what technology gaps might be holding the business back from its true potential.

To help gain perspective, consider the steps it takes to onboard a new client, along with how employees service or create value until revenue is booked. This process mapping exercise or the quote-to-cash journey is key in understanding bottlenecks, challenges and areas prone to error. A business can then begin to think about what technology improvements along the value chain can be used to gain efficiencies.

Finally, be sure to understand the total cost of ownership, including implementation, training and transition costs.

A great resource to help with all this is the Canada Digital Adoption Program. It provides grants and interest-free loans for digital planning and technology investment.

There’s never been a better time to go digital.

To find out more about the Canada Digital Adoption Program, visit bdc.ca/en/canada-digital-adoption-program. 

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The

THE POLITICAL ROUND UP

political

ROUND UP

Local & Regional THE MISSISSAUGA BOARD OF TRADE IS THE VOICE OF BUSINESS AT THE CITY OF MISSISSAUGA AND REGION OF PEEL LEVELS OF GOVERNMENT.

COVID-19 RESPONSE Both the City of Mississauga and Region of Peel have returned to basically a “pre-COVID” system of operations for most programs and services. Some meetings continue to be on a hybrid or online system and some services that converted to completely online service will continue indefinitely.

OUTDOOR BUSINESS OPERATIONS, PATIOS & SIGNS Mississauga City Council has approved an extension to both the temporary

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patio and temporary outdoor business programs until December 31, 2023.

These program extensions will allow Mississauga restaurants and bars to continue using their patios and other outdoor businesses to use outdoor spaces as they continue to recover from the COVID-19 pandemic. It is very likely that Council will decide to make these exemptions permanent after the October 2022 municipal election.

REGION OF PEEL OFFICIAL PLAN Peel Region has adopted a new Official Plan which will guide the growth and development, infrastructure

CONNECT | 2022 ISSUE 3

THE POLITICAL ROUND UP

investment, transportation and social services planning for the next several decades. The three local municipalities that make up Peel (Mississauga, Brampton and Caledon) will be updating their plans to align with the Regional Plan within the next year.

MISSISSAUGA OFFICIAL PLAN REVIEW The City of Mississauga is conducting a formal review of its Official Plan and Policies as required by law. The Mississauga Board of Trade continues to advocate for the protection of important employment lands in the city to ensure they are not lost to future residential development.

The City is also reviewing and updating its Development Charges By-law, Community Benefits by-law and Parks Plan/Payment in lieu of Parkland policy. Each of these revenue tools for the City of Mississauga are required for new developments and designed to fund important infrastructure related to the developments.

DOWNTOWN MISSISSAUGA COMMUNITY IMPROVEMENT PLAN Mississauga City Council has extended a by-law that created a Community Improvement Plan (CIP) for the city centre area which means almost double the grant benefits for qualifying office developments through the City’s Tax Increment Equivalent Grant (TIEG). Together with incentives from the Region of Peel, the City’s TIEG will make it more cost effective to build office space in Downtown Mississauga. The Downtown CIP is a tool designed to help attract new office development to the downtown core. By providing incentives such as Tax Increment Equivalent Grants, Development Processing Fees Grants and Municipally-Funded Parking Assistance, the City is balancing residential and employment development to build a complete community where people can live, work and play.

MUNICIPAL ELECTIONS Municipal elections are scheduled for October 24, 2022 to elect the Mayor, Members of Council and School Board Trustees.

The City of Mississauga has announced the creation of an Innovation District called “IDEA Mississauga” that will include an innovation centre to be built in Square One with an opening planned for late Fall 2022. However, IDEA Mississauga does not represent one specific location in Mississauga – rather, it represents the city’s entire ecosystem made up of industry, government, education, and providers of space and programs that support innovation.

Mississauga has also committed to work with Lakeview Partners Developments to work on establishing an Innovation District complex on their lands abutting Lake Ontario.

MISSISSAUGA URBAN AGRICULTURE STRATEGY The City of Mississauga has adopted an Urban Agriculture Strategy that also includes encouraging businesses to get involved. Over the next 10 years, the strategy will help to enhance and grow urban agriculture efforts, promote and support inclusive, culturally relevant local food options expand, improve food security and support climate mitigation and adaptation efforts.

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WELCOME TO THE MBOT TEAM!

IDEA INNOVATION DISTRICT

Sybil Aranjo ADMINISTRATIVE ASSISTANT AND DOCUMENT CERTIFICATION OFFICER

Sybil was born and raised in India and moved to the United Arab Emirates – Dubai in 1998. She enjoyed the sunshine in Dubai for 23+ years and migrated to Canada a few months ago to enjoy life with her children who have lived in Canada since 2007. She loves listening to music and going for walks.

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THE POLITICAL ROUND UP

provincial government MBOT WORKS VERY CLOSELY WITH OUR PARTNERS AT THE ONTARIO CHAMBER OF COMMERCE (OCC) ON ISSUES WITH THE ONTARIO GOVERNMENT. OUR COMMITTEES WORK HARD LOOKING AT RESOLUTIONS, POLICY DOCUMENTS, GOVERNMENT ANNOUNCEMENTS ON CONSULTATIONS TO ENSURE THE VOICE OF MISSISSAUGA BUSINESSES IS ADVANCED ON PROVINCIAL ISSUES. MEMBERS OF MBOT ARE AUTOMATIC MEMBERS OF THE ONTARIO CHAMBER OF COMMERCE. FOR MORE INFORMATION ON THE OCC, PLEASE VISIT WWW.OCC.CA.

ONTARIO GENERAL ELECTION – JUNE 2, 2022 A Provincial Election was held on June 2, 2022 resulting in a re-elected Progressive Conservative majority Government led by Premier Doug Ford.

In Mississauga, the six incumbent Progressive Conservative MPPs were all re-elected as well. The MPPs for the 43rd Parliament are:

Natalia Kusendova – Mississauga Centre Kaleed Rasheed – Mississauga East-Cooksville Sheref Sabawy – Mississauga-Erin Mills Rudy Cuzzetto – Mississauga-Lakeshore Deepak Anand – Mississauga-Malton Nina Tangri – Mississauga-Streetsville The Mississauga Board of Trade looks forward to continuing to work with our MPPs on issues important to business and working on the continued economic growth, development and job creation needed in the Province of Ontario.

MEMBER-TO-MEMBER DISCOUNTS AVAILABLE!

EXCLUSIVELY FOR MBOT MEMBERS

$avings & Discounts

Visit MBOT.com for more information

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CONNECT | 2022 ISSUE 3

THE POLITICAL ROUND UP

SIGNIFICANT LABOUR REFORMS IMPLEMENTED IN ONTARIO Through the Working for Workers Act 1 and 2, the Ontario Government has enacted several worker protection regulations which employers should be concerned about. These include: • require workplaces that are at risk of a worker opioid overdose to have naloxone kits

• paying the minimum wage to anyone employed in the “gig” economy • establishing a “disconnect” policy for workers • banning non-compete agreements • mandatory licensing of employment recruiters and temporary employment agencies • increasing the general minimum wage on October 1, 2022 to $15.50/ hour for all workers.

HIGHWAY 413 With the re-election of the Ford Government in Ontario, plans for the development of Highway 413 are likely to be full speed ahead. The MBOT expressed its support for the development of another much needed west-east transportation corridor so long as it is not a toll highway. The Government has publicly said that future Highway 413 will not be tolled.

federal government MBOT MEMBERS ARE ALSO MEMBERS OF THE CANADIAN CHAMBER OF COMMERCE (CCC) WHICH IS THE NATIONAL VOICE OF BUSINESS TO THE FEDERAL GOVERNMENT. MBOT STAFF AND COMMITTEES EXAMINE ISSUES AND RESOLUTIONS OF THE CCC AND PROVIDE MISSISSAUGA’S INPUT. MORE INFORMATION ON THE CCC IS AT WWW.CHAMBER.CA.

COVID19 FEDERAL RESPONSE The Government of Canada has begun to wind down the financial support programs for business affected by the COVID pandemic. In some cases loans and grants have been extended or deferred for re-payments.

CANADA DIGITAL ADOPTION PROGRAM The Government of Canada has established the Canada Digital Adoption Program to help small and medium-sized enterprises (SMEs) realize their full potential by adopting digital technologies.

The $4 billion program is an investment of $1.4 billion in grants and advisory services to SMEs from the Government of Canada and up to $2.6 billion in loans from the Business Development Bank of Canada to help businesses cover the costs of implementing new digital technologies. For more information go to www.ic.gc.ca.

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Locally in Ontario, the program is being administered by the Ontario Chamber of Commerce. If you have any additional questions or would like to participate in the program, please contact us at cdap@occ.ca.

RUSSIA-UKRAINE CONFLICT The Chamber of Commerce Network across Canada has stepped up to help Ukraine and Ukrainian refugees to Canada particularly those who wish to find employment.

MBOT has more information on how businesses can help on its website at www.mbot.com.

INTEREST RATES/INFLATION/ ECONOMY These issues continue to be monitored very closely by the Canadian Chamber of Commerce and others on their impact to business in both the short and longer terms.

Affordability issues continue to be front and centre for most Canadians which impacts economic growth and jobs. 

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MEMBER TALKS

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CONNECT | 2022 ISSUE 3

MEMBER TALKS

Welcome our Newest Associate

Melissa Wright Melissa’s practice focuses on helping clients navigate the civil litigation and dispute resolution process. She is a commercial litigator with broad based advocacy experience.

CONNECT | 2022 ISSUE 3

Melissa has handled a range of commercial disputes including: breach of contract disputes, technology disputes, product liability claims, construction disputes, insurance coverage, corporate fraud, franchise disputes, environmental contamination, and municipal taxation disputes. She has assisted in the defense of consumer class actions, dealership disputes, and allegations of automotive and aircraft defects.

GET IN CONTACT: Melissa Wright

905.276.0404 x404 mwright@kmblaw.com

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EDITORIAL

Build Your Talent Pipeline with triOS College Interns • Reliable stream of high-quality talent • Increase productivity at no cost to your company • Job ready interns in healthcare, law, supply chain and logistics, technology, business and more • Dedicated career services support for your recruitment needs

Learn how you can work with triOS interns today at trios.com/for-employers 18

CONNECT | 2021 ISSUE 2

EDITORIAL triOS College

While your organization provides interns with the opportunity to gain valuable hands-on experience, internships are also key to building your talent pipeline. By strategically approaching internships as a mutually beneficial relationship between your organization and an educational institution, you can ensure that internships become a recurring source of talent that can increase productivity and help your brand become more visible.

Involving interns in projects can not only increase productivity but can also provide you with new and impactful perspectives and ideas. This also helps build your reputation as an internship provider, as applicants will know that they will gain hands-on experience and will be able to apply their knowledge in meaningful ways.

Having a strong internship program goes beyond building a talent pipeline, as it can set you apart from your competitors. When you take on knowledgeable and motivated interns, you can secure high-potential talent before your competitors, giving you an edge in your market. This can also lead to your organization being known as a place that attracts and retains talent, which can in turn make you more attractive to prospective interns.

While hosting an intern can be challenging, you gain value through increased productivity and the opportunity to retain high performing interns by offering permanent employment.

At triOS College, our focus is on preparing students to become job-ready through innovative courses and the development of hands-on skills that employers want.

With frequent program start dates, you can be confident that triOS College can continually provide you with motivated and knowledgeable students eager to gain practical experience in their internships.

Contact us to learn more about how we can help you build your talent pipeline.

CONNECT | 2022 ISSUE 3

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MEMBER TALKS

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CONNECT | 2022 ISSUE 3

MEMBER TALKS

Since 1989

WHAT OUR FACTORING PROGRAMS DO FOR OUR CLIENTS: • Improve Cash Flow and Reduce Credit Risk

• Reduce employee workload by outsourcing credit checking, invoice processing and collection duties

• Receive invoice payments by direct deposit when money is most needed

• Have ready and available cash to pay suppliers and efficiently grow the business

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No Application fees or hidden fees

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J D Factors specializes but is not limited to the following industries:

• Transportation • Manufacturing • Oil and Gas Services • Temporary Staffing

Your Flexible Finance Partners www.jdfactors.com

1-800-263-0664

MBOT Members since 2005!

315 Matheson Blvd E. Mississauga, ON L4Z 1X8

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TITLE SPONSOR

BOARD GA O U A

F

BUSINESS AWARDS OF EXCELLENCE

ADE TR

MISS IS S

MEMBER TALKS

2021

AWARD SPONSORS

TABLE SPONSORS

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EVENT PARTNERS

WWW.MBOT.COM/AWARDS

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BOARD GA

MISSI SS ZAHRA QURESHI, OPTINUM PROFESSIONAL CORP

NIGHTINGALE CORP.

Emerging Leader or New Business of the Year Award

Environmental & Sustainability Business of the Year Award

FEED MISSISSAUGA

MISSISSAUGA MUSIC - DEMETRIUS NATH

('TWAS THE BITE BEFORE CHRISTMAS FOUNDATION) Not-for-Profit of the Year Award

STEEL CANADA LTD

International Trade of the Year

IS5 COMMUNICATIONS INC.

Innovation & Technology Business of the Year Award

THE STUDIO PAINT BAR

BUSINESS AWARDS OF EXCELLENCE

2021 WINNERS

NATIONAL TIRE DISTRIBUTORS

Sam McCallion Community Involvement of the Year Award

SHERIDAN COLLEGE

Creative City Business Award

Small Business of the Year Award

Employer of the Year Award

IPEX INC.

GREATER TORONTO AIRPORTS AUTHORITY

KIMBERLEE SHELLEY, UNIVERSAL STAFFING

Large Business of the Year Award

Mississauga Tourism Resiliency Award

ADE TR

2021 AWARD WINNERS

F

U MEMBER TALKSO A

Business Person of the Year Award

PHOTO CREDIT: GOLD MEDIA

Mississauga Board of Trade hosted its annual Business Awards of Excellence ceremony on Thursday, May 5th, 2022 at the Mississauga Convention Centre. Since 1980, Mississauga Board of Trade has been recognizing Mississauga businesses and professionals whose business achievements or community involvement have made significant contributions to the economic and social well-being of the City of Mississauga. This annual event brings together businesses, CONNECT | 2022 ISSUE 3 23 government and industry leaders for a night of celebration and prestige.

MEMBER TALKS

TRANSITIONING UNDER ONTARIO’S

Not-for-Profit Corporations Act NOTABLE CHANGES ONCA applies to not-for-profit corporations and charities incorporated under Ontario legislation and brings in a variety of changes to the governance of these entities, including: •

board of directors composition;

•

new requirements for directors and officers to report conflicts of interest;

•

enhanced member rights in respect of derivative actions, dissent and oppression remedies;

After a lengthy delay, Ontario’s Not-forProfit Corporations Act, 2010 (“ONCA”) was proclaimed into force on October 19, 2021, updating and modernizing laws for not-for-profit corporations and charities in Ontario as well as replacing provisions of the older Ontario Corporations Act.

•

increased flexibility for audits and reviews of financial statements; and

•

distinction between “public benefit corporations” and other not-forprofit corporations.

Although ONCA is now in effect, there is a three year transition period for existing corporations to review and amend their governing documents to comply with the new legislation. During this transition period, corporation’s letters patent (and supplements thereof), bylaws and special resolutions remain valid and in effect until the end of the transition period. However, if these provisions still do not comply with ONCA after the transition period, the conflicting provisions will be deemed to be amended to conform to ONCA, subject to limited exceptions.

NEXT STEPS

MATTHEW CZERWINSKI Associate KMB Law

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Not-for-profit corporations subject to ONCA should consider undertaking a review of their existing policies and governing documents (including by-laws, letters patent, and special resolutions) to determine whether amendments are necessary to comply with ONCA. If you have questions about changes or transitioning under ONCA, please reach out to a member of KMB Law’s Corporate/Commercial team. 

CONNECT | 2022 ISSUE 3

MEMBER TALKS

WHAT IS MERG?

WHY DID MBOT CREATE MERG?

WHO IS INVOLVED AND WHY?

THANK YOU TO OUR PARTNERS

MERG IS A SIGNATURE INITIATIVE OF THE MISSISSAUGA BOARD OF TRADE. CONNECT | 2022 ISSUE 3

mbot.com/MERG

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FROM OUR CHAIR

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D2L.com/Wave CONNECT | 2020 ISSUE 2

EVENTS RE-CAP

EVENTS

Re-Cap

Virtual Professional Development Series SALES & BUSINESS DEVELOPMENT SERIES (1 OF 4) SPONSORS

MARCH 3, 2022 CAROL AYTON CO-FOUNDER & CHIEF DIGITAL OFFICER RHYTHMQ

DAN VIVIAN PRINCIPAL CHANNEL ACCOUNT EXECUTIVE HUBSPOT

virtual event

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CUSMA – FREE TRADE IN NORTH AMERICA – TODAY & TOMORROW MARCH 10, 2022

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FOUNDING PARTNER RICHARDSON INTERNATIONAL CURRENCY EXCHANGE (RICE FX)

CEO/FOUNDER ALIA CONSULTING ECONOMIC DEVELOPMENT FIRM

ONTARIO AGENT-GENERAL CHICAGO, UNITED STATES

In Person Event LUNCHEON WITH THE HON. OMAR ALGHABRA, MINISTER OF TRANSPORT MARCH 11, 2022

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EVENTS RE-CAP

From the Corner Office WITH HORACIO “HAIO” BARBEITO, PRESIDENT AND CEO OF WALMART CANADA APRIL 7, 2022 SPONSORS

MBOT Webinar

ROUNDTABLE DISCUSSION

THE MODERNIZATION OF ESTATES LAW

MINISTER FORTIER - POST BUDGET ROUNDTABLE LUNCHEON EVENT

APRIL 12, 2022

APRIL 13, 2022

SPONSOR

DANIELA FONSECA

SPONSOR

ASSOCIATE BUSINESS AND ESTATE SUCCESSION

HON. MONA FORIER PRESIDENT OF THE TREASURY BOARD MP OTTAWA - VANIER

In Person Event LUNCHEON WITH THE HON. LISA MACLEOD, MINISTER OF HERITAGE, SPORT, TOURISM AND CULTURE INDUSTRIES APRIL 14, 2022 SPONSOR

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SPONSOR

MBOT Webinar KEY STRATEGIES TO SUPPORT, PROTECT, RETAIN & ATTRACT YOUR BUSINESS’S GREATEST ASSET APRIL 19, 2022

EVENT MODERATOR TABITHA CHAPMAN REGIONAL DIRECTOR RBC INSURANCE

SPECIAL GUEST DEEPAK ANAND ARUNA ANAND

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SENIOR INSURANCE SPECIALIST RBC INSURANCE

LIFE, HEALTH & WEALTH INSURANCE ADVISOR RBC INSURANCE

SENIOR SALES CONSULTANT & PRODUCT SPECIALIST RBC INSURANCE

MPP MISSISSAUGA-MALTON & PA TO THE MINISTRY OF LABOUR, SKILLED TRADE AND TRAINING

MBOT event MBOT ANNUAL POLITICIANS RECEPTION APRIL 20, 2022 SPONSORS

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EVENTS RE-CAP

MBOT Webinar

MBOT Webinar

THE TALENT IMPERATIVE: INCREASING EMPLOYEE RECRUITMENT AND RETENTION RATES THROUGH CONTINUING EDUCATION AND SKILLS DEVELOPMENT

LETTERS OF INTENT: TIPS AND TRAPS

APRIL 26, 2022

APRIL 27, 2022

SPONSORS

SPONSORS

CHRISTINE BROOKSCAPPADOCIA EXECUTIVE DIRECTOR, PROGRAMS AND PARTNERSHIPS, YORK UNIVERSITY SCHOOL OF CONTINUING STUDIES

ROSANNE HOLMES

IAN WICK

TED LAAN

LEARNING AND DEVELOPMENT MANAGER, D2L

PARTNER, HEAD OF THE CORPORATE/ COMMERCIAL TEAM

COUNSEL, HEAD OF THE LITIGATION TEAM

virtual event CETA: THE CANADA-EUROPEAN UNION COMPREHENSIVE ECONOMIC AND TRADE AGREEMENT APRIL 28, 2022

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TUDOR ALEXIS

FABIEN LICHOTA

GUILLAUME HEALY

CHRISTINA FISKER

CONSUL GENERAL OF FRANCE TORONTO, CANADA

TRADE COMMISSIONER TCE ENGAGEMENT DIVISION GLOBAL AFFAIRS CANADA

TRADE COMMISSIONER TCE ENGAGEMENT DIVISION GLOBAL AFFAIRS CANADA

VICE PRESIDENT, CUSTOMS & COMPLIANCE FCL FISKER CUSTOMS & LOGISTICS

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EVENTS RE-CAP

MBOT Webinar

MBOT Webinar

MORE HOMES FOR EVERYONE: ONTARIO’S PUSH FOR HOUSING AFFORDABILITY & SUPPLY

THE FUTURE OF FINANCE: REIMAGINING FINANCE AND LOOKING BEYOND THE PANDEMIC

MAY 10, 2022 SPONSORS

MAY 25, 2022

SPONSORS

OLIVER DE GUERRE

GIDEON BELL

ALEX LUPA

VARADA SARAF

ASSOCIATE REAL ESTATE & LAND DEVELOPMENT AND BANKING & FINANCIAL SERVICES

ASSOCIATE REAL ESTATE & LAND DEVELOPMENT

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virtual event VIRTUAL PROVINCIAL CANDIDATE DEBATE MAY 26, 2022

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UPCOMING EVENTS

UPCOMING

Events

TITLE SPONSOR

MBOT’S ANNUAL

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CLASSIC JULY 11, 2022

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MEMBER TALKS

THE GREATER TORONTO AIRPORTS AUTHORITY:

Helping Tourism Take Off More than a transportation hub, Pearson Airport brings loved ones and tourists to Mississauga to discover its incredible businesses and attractions. It’s both the main landing point for visitors to Ontario and a key partner in Mississauga’s tourism strategy.

TOURISM MISSISSAUGA

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As Pearson’s operator, the Greater Toronto Airports Authority (GTAA) connects us to the world. As of 2019, 50.5 million passengers passed through annually and despite the challenges of the past two years, the GTAA is dedicated to safely welcoming the world back to Mississauga.

It’s this commitment that sealed them as the recipients of MBOT’s inaugural Mississauga Tourism Resiliency Award 2022 presented

by Tourism Mississauga – but it’s not just locals who’ve taken

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MEMBER TALKS

notice. The renowned Airports Council International (ACI) also named Pearson its “Best Large Airport in North America” based on its safety measures and exemplary service in the face of the unprecedented impacts of COVID-19.

support the air sector recovery and limit disruption to travellers.

“We are thrilled to have won our first-ever Mississauga Tourism Resiliency award,” said CEO Deborah Flint. “This award is a tribute to the tireless efforts of airport frontline workers, and a testament to Toronto Pearson’s resilience and adaptability throughout the COVID-19 pandemic.”

Throughout the pandemic, the GTAA has implemented innovative solutions to keep the air sector moving, including its award-winning Passenger Queue System (PQS) designed to improve the boarding experience. Through this technology, they collaborated with airlines to give passengers easier access to flight info through their phones, minimizing crowding and queues at gates.

As demand for travel recovers, Government of Canada public health requirements and staffing challenges have contributed to above average congestion across Canadian airports.

Canadian airports and airlines are working collaboratively with government on concrete solutions to unlock summer 2022 travel, as we know Toronto Pearson must be at the forefront of enabling Mississauga’s tourism ecosystem. In addition to their own efforts to create seamless customer experiences, the sector also advocates for measures to

“For over two years, the GTAA has faced unique challenges while serving customers in keeping with the latest public health requirements,” said Victoria Clarke, CEO, Tourism Mississauga. “We are so grateful for their agility in light of ever-changing guidelines, as well as their ongoing partnership. As the community grows, so does the need for dedicated partners and the GTAA has proven time and time again that they are truly a pillar of Mississauga tourism and the business community.” 

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MEMBER TALKS

HOW TO PRIME YOUR BUSINESS

for Higher Interest Rates

SAMUEL CUMMINGS Associate Vice-President and Market Lead CWB in Ontario

Rising interest rates and soaring inflation, along with the lingering affects of the COVID-19 pandemic, are affecting every aspect of the Canadian economy. Sound financial planning and personalized advice continues to be your essential tool in a volatile market.

As Associate Vice-President and Market Lead for CWB in Ontario, I share some thoughts on the challenges facing business clients today.

Q: How is inflation impacting the business owners you work with?

SAMUEL: There’s an element of sector specificity to this. For certain clients, higher prices are impacting their ability to obtain supplies and deliver their products and services on time. Inflation is also affecting their ability to forecast profitability and revenue. On the other hand, some sectors – insurance, for instance – are very comfortable with higher rates and the improved profitability outlook they bring. That said, we know the concept of “lower for longer” does not apply anymore when it comes to rates.

Q: How are businesses dealing with rising rates and higher inflation?

SAMUEL: For many companies, the challenge right now is how much of their increased costs – whether because of higher interest rates or input costs for materials or services or labour – can they pass along to their customers.

We have had some clients who have decided to lock in, but others are taking a more wait-and-see approach. Even if companies have to absorb rising costs, some see fixed rates as tying their hands.

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MEMBER TALKS

Q: What can businesses and individuals do to weather this period of uncertainty?

Q: What other concerns do businesses have right now?

SAMUEL: The most prudent approach is to create a plan that takes the potential for downturns into account. That’s why I go back to advice. The foundation is a financing plan, or an investing and retirement plan, that is built around your goals and then reverse-engineers a strategy that factors in what might happen

SAMUEL: A major one is talent and succession planning.

Some businesses did not have a clear succession plan, but the pandemic brought the issue to the forefront for many of them. It has made owners think more deeply what’s important in their lives, and about what the business might look like when they are not there. That ties into talent. Who leads when the owner is gone? Family? Workers? The executive team? Those are the types of conversations our relationship managers are having with clients, giving them a sounding board for ideas and leveraging the power of advice.

It also comes down to risk. How are you managing it? On the investment side, asset allocation is king, and the key is to reverse-engineer your portfolio allocations based on your goals. And the last thing on investments is diversification, so it’s not all-or-nothing. In periods of volatility, those foundational strategies for managing allocation and diversification can make all the difference.

The bank for business owners, built by entrepreneurs Meet our team of commercial banking experts and take your business goals further.

Mississauga banking centre Plaza 1, Suite 101, 2000 Argentia Road Mississauga ON L5N 1P7 289.998.2688 Mississauga@cwbank.com

CWBANK.COM OBSESSED WITH YOUR SUCCESS™

CONNECT | 2022 ISSUE 3

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MEMBER TALKS

BUILD A

bird-friendly BUSINESS

Luckily, there are easy and effective steps you can take to ensure your workplace is bird safe to reduce fatality rates and slow the rapid decline in bird populations.

MAKE YOUR WINDOWS BIRD-SAFE DEBORAH KENLEY

Senior Coordinator, Greening Corporate Grounds Credit Valley Conservation

Three billion dollars is a lot to lose.

But what about three billion birds?

Studies estimate that North America has lost nearly three billion birds over the past 50 years primarily to urban and agricultural expansion. While habitat loss is the overall leading cause of bird population decline, bird-building collisions are the leading cause of death for migratory birds.

Birds have economic and recreational value.

Bird watching activities generate billions of dollars for the Canadian economy each year. But most importantly, birds are critical for food production and biodiversity. They help with seed dispersal, pollination and insect control, and they’re beautiful to listen to and look at.

1

Birds can’t see glass. But they do see the reflections of trees, shrubs and sky mirrored in building windows.

These reflected landscapes cause over a billion bird-window collisions each year in North America. Reducing enticing reflections on windows can be as simple as adding a 10 cm x 5 cm adhesive marker dot grid to the outside of your windows. These dots are nearly imperceptible from inside because the backings are black. You can also apply pre-made window films or purchase windows with bird-friendly etched glass or UV coatings. Etchings can be custom designed for aesthetic appeal or to include your logo. You can take or request a building assessment and learn more at flap.org.

CREATE HABITAT By creating more bird-friendly habitat for food and shelter, we can reduce bird population decline. Start by planting trees and creating native plant gardens. You can use Credit Valley Conservation’s (CVC) plant

lists for breeding and migratory birds to choose bird-friendly plants for your property by visiting cvc.ca/ nativeplants or contact CVC directly for a free property assessment and action plan at gcg@cvc.ca.

BUILD BIRDFRIENDLY BUILDINGS The Canadian Standards Association just released a new Bird-Friendly Building Design Standard created with ornithologists, architects, conservation authorities, glass manufacturers and industry advocates.1 The standard provides guidance on design strategies to reduce bird strikes and prevent trapping birds within structures like atriums and grates. The standard isn’t restricted to new builds. Existing structures can be retrofitted.

Learn more about how you can build a more sustainable and bird-friendly business.

Request a free Sustainable Landscaping Assessment and Action Plan from Credit Valley Conservation’s Greening Corporate Grounds program. Visit cvc.ca/gcg to learn more or contact Deborah Kenley at 905-670-1615 ext 439. 

Visit https://www.featherfriendly.com/csa-building-standards to read the new standard.

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MEMBER TALKS

Live your best life.

Build a better business for the birds Join a growing community of Mississauga businesses leading the way in corporate environmental sustainability by changing the way you landscape your property.

Request your free sustainable landscaping assessment Get expert advice and an action plan that will help you achieve your sustainability goals.

• Offset carbon emissions • Decrease risk of property damage from flooding and extreme weather • Reduce bird-building collisions

Parkland is a family-owned company with maritime roots and more than three decades of being a trusted provider of services and supports to seniors in Ontario, Nova Scotia and New Brunswick.

Our Lifestyle Residences are designed to let you choose your level of carefree living with flexible packages to meet your dining, housekeeping and transportation needs. Our community has had lots of renovations in recent months including updates to our spa, theatre, dining room, sports lounge, fireside lounge and more to come!

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experienceparkland.com/mississauga 1665 The Collegeway, Mississauga

CONNECT | 2022 ISSUE 3

39

MEMBER TALKS

BUSINESS IMMIGRATION – CANADA AND U.S. WHAT YOU NEED TO KNOW RIGHT NOW Canadian updates Express Entry Update May 2022 The Federal government’s budget bill includes new authority for the Minister of Immigration to invite applicants based on occupation and work experience. This approach is familiar in the Provincial Nominee Programs, including in Ontario, but is a departure from the Federal government approach

MELISSA BABEL

B.A. (Hons) LL.B, Barrister and Solicitor Babel Immigration Law

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for the main economic immigration categories (Canadian Experience Class and the Federal Skilled Worker Class).

It is expected that experience in ‘indemand occupations’ will become a factor for an invitation and may displace the approach of inviting applicants with the highest Comprehensive Ranking System (“CRS”) points to apply first.

This change is expected to impact the Express Entry selection process by introducing more control for the Minister in the selection of skilled immigrants, as well as an element of subjectivity in the selection of which occupations are prioritized. At the same time it will likely take away some of the predictability for invitations that were based solely on points, which can be calculated objectively.

We expect that draws will resume in July 2022 at levels similar to the prepandemic approach to Express Entry between July-September 2022, and for the changes to the selection process to begin in the Fall 2022.

International Mobility Program Plus (IMP+): Open work permits for Quebec Selection Certificate holders outside Quebec Immigration, Refugees and Citizenship Canada has announced a new work permit category call the International Mobility Program Plus (IMP+). This is an open work permit category with a numerical cap of 14,700 for 2022.

The category allows applicants for permanent residence who intend to reside in Quebec to apply for an open work permit, which in turn will allow them to work for almost any employer in the province of Quebec.

The goal is to allow applicants for permanent residence in the province of Quebec to move to that province and start working sooner and will help to address key labour shortages in that province.

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MEMBER TALKS

Alberta lifts restrictions on hiring new temporary foreign workers As of May 1, 2022, the Alberta government lifted restrictions on hiring new temporary foreign workers with job offers in the province. This change eliminates the ‘refusal to process’ list for new Labour Market Impact Assessments for certain identified occupations in the province. The move is understood to be in response to the need for skilled workers for sectors of the Alberta economy that are experience labour shortages.

U.S. Immigration Updates USCIS to Implement Premium Processing for certain previously filed EB-1 and EB-2 immigrant applications Beginning on June 1, 2022 U.S. Citizenship and Immigration Services (USCIS) will begin accepting requests for Premium Processing (Form I-907) for certain petitioners who have a pending I-140 petition under the EB-1 and EB-2 classifications. Premium processing is a key tool for employers and applicants looking to secure immigrant

CONNECT | 2022 ISSUE 3

status in an otherwise very delayed processing system.

The increased access to premium processing includes E13 multinational executives and managers and E21 professions with advanced degrees or exceptional ability seeking a national interest waiver.

New Risk-Based Approach for Conditional Permanent Residence Interviews On April 7, 2022, U.S. Citizenship and Immigration Services (USCIS) announced a policy update to adopt a risk-based approach when waiving interviews for conditional permanent residents who have petitioned to remove the conditions on their permanent resident status. This new approach is expected to increase efficiencies and processing times, while maintaining a focus on identity fraud and national security.

This will be a relief to many couples who applied for permanent residence before they were married for two full years. 

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NEW MEMBERS LISTING

Welcome NEW MEMBERS OF MBOT

Annurag Chawla broker of Remax Real Estate Center Bloom Mississauga | Tapestry Collection

by Hilton

Mantrax Meridian - Erin Mills MYC Graphics

Carlo’s Bakery Canada

Nanda & Associate Lawyers

CNIB Foundation

Neighbourhood Care Canada Inc.

D2L Corp - WAVE

Peel Crime Stoppers

FLATO Developments Inc.

REMAX REALTY SPECIALISTS INC.

GenNext Chartered Professional Accountants

ScoutTech Outfitters Ltd.

HS & Partners LLP

Summit Lift Inc.

Intigent

The CFO Centre

Julie Yagi-Fornos, Professional Corporation

Toronto Microelectronics Inc.

Keyush Consulting Ltd.

Y Media Group

Square Seven Ontario Realty Brokerage

Leeswood Construction

C HA E F ER R AL H AM B E R R RE A LS YOUR LOCAL

CHAMBER OF COMMERCE

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referrals@mbot.com | 905.273.6151 x 360

CONNECT | 2022 ISSUE 3

Employer Services Employment Services

Meeting Your Employment Needs in the Peel Region

SAVING YOUR TIME AND RECRUITING COSTS

YOUR CONNECTION TO YOUR NEXT TALENT We can make the job of finding the right employee for your company much easier and less expensive.

SERVICES INCLUDE:

 Direct links to qualified individuals  

 

that want to work for you Comprehensive services to support you during the entire hiring and on-boarding process Opportunity to work with a candidate on a trial basis on-site, before you make your hiring decision Access to subsidies that can cover the costs of training and wages Access to start-up allowances for tools, work attire and other necessities for your new hire

At COSTI we work with over 1,000 employers to successfully place candidates in full-time, part-time and summer positions, from entry level to executive level.

EMPLOYER CONSULTATIONS

TRAINING & WAGE SUBSIDIES

Understanding your company’s business requirements is important to us. Our Employment Consultants will work with you to fully understand your business and forward you the most suitable candidates.

COSTI staff can assist employers with accessing financial incentives for hiring and training staff. Bonuses offered for apprenticeship candidates.

JOB POSTING SERVICES To maximize your exposure to qualified candidates, we will advertise your vacant positions at our 17 COSTI locations across the Greater Toronto Area and via our Employer Services Network of 194 community partner agencies and organizations.

PROFESSIONAL STAFF SUPPORT Committed to successful placement and retention, our Employment Consultants work with you through:

   

Initial planning and consultation Evaluating the job description Development of a training plan Pre-employment follow-up and workplace integration

PRE-SCREENED CANDIDATES

EMPLOYABILITY SKILLS

COSTI’s Employment Consultants will carefully pre-screen applicants and select those that best match your company’s requirements. Once you have reviewed their skills and qualifications, we can arrange interviews with the applicants you select.

Ensuring candidates meet employers’ requirements, COSTI provides training on Canadian workplace environments, occupational terminology and customer service to prepare people for today’s labour market. Other training services include English language classes and basic office skills.

Services are provided at no cost.

Brampton Employment Services

Mississauga Employment Services

10 Gillingham Drive Suite 300, Brampton L6X 5A5 905.459.8855

6750 Winston Churchill Unit 8A, Mississauga L5N 4C4 905.467.0482

bramptonemployment@costi.org

mississaugaemployment@costi.org

Hours: Monday to Friday, 8:30 am - 5:00 pm

@COSTI_org

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