CONNECT 2022 - Spring Edition

Your Business

BEHIND THE SCREENS

The Cybersecurity Risks of Working Remotely and the Solutions Available

PG 8

In This Issue: Quick Start to Corporate Social Responsibility PG 42

Business Acquisitions:

A Powerful Strategy for Growth PG 22

Out of Control:

Identify What You Can Change, Prepare for What You Cannot

PG 7

RETHINK THE FUTURE OF YOUR BUSINESS. Need employees who are agile, creative and resilient?

Sheridan students are taught to think critically, collaboratively and differently — skills that can help your business navigate the future.

hirecoop.sheridancollege.ca

CONTENTS ARTICLES

VOLUME 17 ISSUE 2 | SPRING 2022 11

HouseLife Services

17

Five Facts to Convince Your Boss to Hire a Co-op Student

18

Getting Parents to Accept Help: 10 Tips

22 Business Acquisitions: A Powerful Strategy for Growth 24

New Anti-Money Laundering Measures

26

Think Forward before Falling Back

28 Significant Changes in Ontario Estates Law >

33

Salumatics Document Shredding Program, Making a Difference Locally

34

“She-Covery”

36

Get to Know Your DMO: Meet Tourism Mississauga

39

Leveraging Foreign Talent for Your Business

40

Canada’s Bank for Business Owners Builds on Success in Ontario

42 Quick Start to Corporate Social Responsibility >

44

Attracting and Retaining Talent is Key!

< WORKING REMOTELY CREATES RISKS, BUT THERE ARE SOLUTIONS PAGE 8

IN THIS

ISSUE

4

Chair’s Message

31

Events Re-Cap

7

President’s Message

46

MBOT Referal Program

12

The Political Round Up

46

New Members

FROM OUR CHAIR

Springing FORWARD

LUCIE SHAW

2022 MBOT Chair Nurse Next Door Mississauga Owner/Managing Director

It’s been just over two years since the pandemic was declared. Little did we understand the magnitude of what that meant and how long it would take to return to” normal”. It has been a long and winding road with many bumps along the way.

Spring is here – let’s spring forward towards normal. Much has changed as we strive to return to normal – capacity limits have been lifted for indoor settings, a vaccine passport is no longer required, there is a possibility of removing the mask requirement soon.

COVID-19 has not disappeared, but we are learning to live with it thanks to many different measures.

The pandemic has also given us an opportunity to revisit many processes, procedures, and products that our businesses can offer. Certainly, one of the areas that most of us have improved upon and have acquired new knowledge is in working remotely and participating in virtual meetings. Now is the time to review our new ways and possibly develop new skills or interests in our work and personal life. Among other things, cybersecurity challenges have emerged with remote work. It would be prudent to ensure the safety of our methods, technologies, and processes.

What is the new normal? We need to find a balance between the virtual and in-person worlds. Many of us enjoy working from home, while some are anxious to return to the workplace.

Having a virtual meeting certainly

4

eliminates travel time, but some prefer in-person meetings. We must find our way in the hybrid world, mixing convenience with the benefits of inperson meetings. There are many benefits to in-person gatherings – it’s easier to meet new people, to build rapport and relationships, to attend events, concerts, or sporting events.

All these activities support our mental health in a positive way. For us at Nurse Next Door this also gives us the opportunity to take our clients on outings which is a healthy benefit for them.

Springing forward for the good news: MBOT is here to support you, our members, in many positive ways. We have numerous webinars on professional development, inperson and virtual meetings on a variety of topics, and we keep you abreast of the political landscape.

Our Mississauga Economic Recovery Group (MERG) is uniting business for a thriving Mississauga. There are huge benefits from being an active member of MBOT. I look forward to seeing you at our events as we work together to Connect, Champion, Advance our businesses.  CONNECT | 2022 ISSUE 2

FROM OUR CHAIR

WORKING TOGETHER MISSISSAUGA ECONOMIC RECOVERY GROUP

BUSINESS UNITING FOR A THRIVING MISSISSAUGA

WHAT IS MERG? The Mississauga Economic Recovery Group MERG) is the vehicle throu h which senior-level leaders from the corporate, academic, and not-for-profit sectors connect, colla orate, and develop practical solutions aimed at drivin business success and economic prosperity in Mississau a.

WHY DID MBOT CREATE MERG? MERG was launched in September 2020 with a vision of Connecting Business for a Thriving Mississauga ”. Initially created in response to the many challen es

associated with the onset of the COVID-19 pandemic, the pro ram has since evolved into a trusted forum for CEOs from across Mississau a’s diverse economy to share ideas, e"plore partnerships, and collectively build our economic capacity.

WHO IS INVOLVED AND WHY? MERG is currently en a in 57 senior-level leaders from Mississau a’s most prominent and influential private-sector employers, not-for-profits, academic institutions, and others who firmly believe in the potential of Mississau a to lead Ontario and Canada’s economic recovery by levera in our unique assets and developin innovative, scalable, and results-driven solutions to meet today’s most pressing challenges and tomorro#’s opportunities.

THANK YOU TO OUR PARTNERS

MERG IS A SIGNATURE INITIATIVE OF THE MISSISSAUGA BOARD OF TRADE. CONNECT | 2022 ISSUE 2

mbot.com/MERG

5

FROM OUR CHAIR

2022

BOARD OF DIRECTORS

THE VOICE OF BUSINESS IN MISSISSAUGA Established in 1961, Mississauga Board of Trade proudly serves as a the Chamber of Commerce for the sixth largest city in Canada – the third largest city in Ontario. Mississauga Board of Trade represents all businesses in Mississauga. MBOT’s large, diverse and active membership has made us one of the most vibrant business associations in Canada. As the “Voice of Business” we advocate on policy issues that impact local business at all levels of government, and are influential in helping to shape policy decisions. MBOT also offers a wide variety of valuable business services and professional development programs, networking events and marketing opportunities, to help business grow, prosper, and get connected.

EXECUTIVE COMMITTEE: • • • • • • • •

Lucie Shaw, Nurse Next Door | Chair Steve Rhone, Weston Forest Products | Vice-Chair Amy Delisle, Keyser Mason Ball, LLP | Vice-Chair Ken Tencer, Spyderworks | Immediate Past Chair Crystal Reedie, RBC | Treasurer Ellen McGregor, Fielding Environmental Adam Nowak, Gallagher Insurance Trevor McPherson, MBOT-President & CEO (Ex-officio)

DIRECTORS: • • • • • • • • • • •

Mo Amin, AstraZeneca Steve D’Agostino, Avega Mary Ann Wenzler-Wiebe, BDC Parveen Dhupar, BTI Brand Innovations Inc. Sameer Sharma, Crown Hotels Eileen Waechter, Greater Toronto Airport Authority Linda Kern, Kern Group Janet Wardle, MHI Canada Wade Hall, Sheridan College Susanne Balpataky, Speigel Nichols Fox LLP Andrew Stelmacovich, University of Toronto Mississauga

PUBLISHER: Trevor McPherson President & CEO ceo@mbot.com EDITOR: Kelsey Lusk Digital Asset Manager klusk@mbot.com DESIGN & LAYOUT: Katika Integrated Communications Inc. www.katika.com ADVERTISING INQUIRES: advertising@mbot.com PRINTING: Katika Integrated Communications Inc. www.katika.com

ADVERTISING INQUIRIES:

Solange Barcena - sbarcena@mbot.com

EDITORIAL INQUIRIES:

Kelsey Lusk - klusk@mbot.com

DISTRIBUTION: Katika Integrated Communications Inc. www.katika.com PHOTO CREDIT: John Goldstein, Andrea Marchant

ADVERTISERS INDEX Babel Immigration Law Bateman MacKay bdc* Canadian Western Bank Canon Credit Valley Conservation Fragomen HouseLife Services Insuranceland J.D. Factors KMB Law 6 MERG

45 9 23 41 48 43 38 11 35 27 19 5

Migrate Home MississaugaMade.ca Nurse Next Door Pallett Valo LLP RBC Salumatics Sauga 960 AM Sheridan TAP University of Waterloo VIA Rail Canada

26 37 19 25 30 32 25 2 47 16 10

701-77 City Centre Drive Mississauga, ON L5B 1M5 T: (905) 273 6151 E: info@mbot.com W: www.mbot.com

mbotontario © 2022. All rights reserved. No part of this publication may be reproduced or copied in part or as a whole, without the prior written permission of the Mississauga Board of Trade (MBOT). Advertising content and the comments, views and opinions expressed CONNECT | 2022 ISSUE 2 herein are those of contributors and do not necessarily constitute endorsement by MBOT. Publication Agreement Number 40012444.

FROM OUR PRESIDENT

IDENTIFY WHAT YOU CAN CHANGE. TREVOR McPHERSON President & CEO Mississauga Board of Trade

The onset of the spring season brings with it a sense of renewed optimism.

Restaurant patios have reopened (please support local), the aroma from a neighbour’s grill fills the air, and our days have become warmer and longer.

As Shakespeare famously wrote, “April hath put a spirit of youth in everything.”

After more than two years of navigating through an incredibly difficult period, springtime represents an opportunity to again seize the moment.

Let’s face it. We have all felt a sense that much of what has impacted our personal and professional lives has been out of our control. Public health restrictions, rising inflation, geopolitical conflict, supply chain disruptions, labour shortages, etc. Admittedly, the impacts have been uneven, and this has been particularly true in the world of business. Still, we have learned much from our collective experience:

Embrace Technology It’s no longer a choice. Whether you’re a small business looking to take your sales online, or a large manufacturer embedding artificial intelligence into the production process, having a technology plan for the entire business is a competitive necessity. Let’s add cybersecurity as another must for any

CONNECT | 2022 ISSUE 2

Prepare for What You Cannot. business with an Internet connection.

At MBOT, we have several companies within our membership that are ready to help.

Connect and Collaborate We’ve learned that we can accomplish much more when we align interests and work together. Over the past two years, we’ve come together out of necessity, but we’ve realized that we could have been more collaborative all along.

Let’s not lose that. MBOT has been leading the way by convening 50+ CEOs, academic leaders, and not-for-profit organizations through our Mississauga Economic Recovery Group (MERG).

Focus on Employee Wellness and Work-Life Balance As it turns out, businesses are filled with human beings! People that come with real life issues, emotions, physical and mental health challenges. We need to be tuned-in to the needs of our teams. A simple measure you can take today is to implement the Chambers Plan at your organization, available to members of MBOT. Complete with telehealth support and a range of employee wellness services, it’s an affordable and worthwhile investment.

Make this part of your talent acquisition and retention strategy.

Get Engaged and Shape Effective Public Policy Advocacy matters. Constructive and respectful dialogue with government matters. From climate change to the talent crunch, there are a range of issues for which the private sector can contribute new ideas, expertise, and valuable perspective. At MBOT, we take great pride in our policy and advocacy work and would welcome your engagement.

Diversify to Mitigate Risk What was that lesson about “putting all your eggs in one basket”? We know we shouldn’t do it, but when times are good, we often fall into this trap.

This can be true as it pertains to our customer base, our product or service offering, our suppliers, and in which geographic markets we do business.

For this last item, MBOT offers the hands-on Trade Accelerator Program (TAP) in partnership with the World Trade Centre Toronto.

These are just a few of the lessons learned. In times of uncertainty, successful businesses will identify what they can change and prepare for what they cannot. 

7

MEMBER TALKS

WORKING REMOTELY CREATES RISKS,

but there are solutions

More people are working from home than ever before, and cybercriminals are trying to cash in. According to Statistics Canada, 42 per cent of Canadians experienced a cyber security incident in the first nine months of the COVID-19 pandemic, with 36 per cent of those Canadians experiencing a loss as a result.

In this short Q&A, Nick Johnston of Sheridan’s Honours Bachelor of Applied Information Sciences (Information Systems Security) degree explains the security risks of working remotely and what can be done to minimize them.

NICK JOHNSTON

Program Coordinator of the Honours Bachelor of Applied Information Sciences (Information Systems Security) Degree Sheridan College

What are the cyber security risks of working from home?

Employers’ Wi-Fi and networks are typically safeguarded with security features such as firewalls and spam filtering. Also, virus and malware detection often takes place via an Endpoint Detection and Response (EDR) utility, which identifies things happening on your machine that might impact security.

You don’t have many of those protections when you’re connected to your home network. Even if you’re running an EDR utility, it takes a little longer for that information to make it back to your IT security team, so they might not be able to stop something like ransomware — which encrypts your files and then demands a ransom for access to them — before it affects your data.

8

CONNECT | 2022 ISSUE 2

MEMBER TALKS

What measures can employers and employees take to offset increased risks of working from home?

What impact will an increase in work-from-home arrangements have on cyber security in the next five years?

Email vigilance is a big one, since the most common method for cyberattacks tends to be phishing (fraudulent communication designed to trick you into revealing sensitive information.) When you get an email that sounds threatening or a bit too urgent, take a few seconds to think about it or ask a co-worker for their opinion.

Traditionally, company networks have been like a castle that is surrounded by a wall or a moat, which is the firewall that forms a perimeter. Everyone inside the castle walls was trusted. But now, with so many people working remotely and using different resources to do their jobs, there is no trusted interior or safety perimeter anymore.

Using a VPN (Virtual Private Network) will allow you to have a more secure connection with your workplace and any resources you may need. It’s also important to use different passwords as much as possible, because if a website you use is breached and cybercriminals discover your password, they’re going to try to use that password everywhere else.

That concept of Zero Trust means we’re going to need more authentication measures to prove people are who they say they are. You may need to input your password more often, or you may get a multifactor authentication prompt. Your employer may also monitor what time you’re logging in and what country you’re logging in from so they can build patterns and baselines, and whenever you deviate from those, the standard will be to ask for more identifying information. 

Finally, don’t turn off anti-virus or prevent your computer from doing updates. Employers can schedule updates and install antivirus software and VPN software on their employees’ laptops, but the employee is also accountable to use those things.

CONNECT | 2022 ISSUE 2

9

MEMBER TALKS

Welcome back! (work from anywhere or switch to escape mode)

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book your comeback FOR MORE INFORMATION Contact your Business Development Manager: corporatesales@viarail.ca | 1-888-VIA-RAIL | viarail.ca

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Discount is off best available fare with the exception of Escape, and the Prestige Class on the Canadian. Up to 3 additional passengers can travel with the employee or member. Discount applies to both business and leisure travel. Discount level is based on annual10 sales. Make sure to enter your code even when booking Escape. Company or membership ID is required when traveling. To use your discount, create your profile online at www.viarail.ca Trademark owned

by VIA Rail CONNECT | 2022 ISSUE 2 Canada Inc.

MEMBER TALKS

Con su are ltation FRE s E

BEFORE

Your Turn-Key Solution to Readying your House for a Successful Sale Downsizing/Rightsizing Content Clearing (donate, sell, disposal) Staging, (with existing and/or rentals) Household Repairs and Refreshes Moving Management Fully Bonded and Insured

Heather Johnson

Founder 647-544-7667 heather@houselife.ca

AFTER

When asked “What is HouseLife?”, the easiest answer has always been “We take care of stuff” Your stuff, your client’s stuff, your parents’ stuff, your grandparents’ stuff, your kids’ stuff.

HouseLife offers turnkey support with all things “house”: Decluttering, Depersonalizing, Donations, Auction Management, Repairs, Refreshes, Packing, Disposal, Staging, Estate Clearing Services, Moving Management and Settling in Services.

The cornerstone of our business is the Senior Downsize.

Assisting Seniors with the process of fitting 40+ years of a much-loved home into an 800 square foot condominium or retirement suite. Not for the faint of heart! Our crew is often tasked with the challenge of explaining that a loved dining room suite purchased, after years of penny pinching and then enjoyed over a multitude of family milestones, will now collect pennies on the dollar or “won’t sell at all” and it may be best to donate.

CONNECT | 2022 ISSUE 2

houselife.ca

55–89-year-olds represent 30.5% of Ontario’s population.

With the onset of Covid, more and more are looking to sell and move to greener, often smaller, pastures that offer more disposable income. What this has meant to sellers and realtors is the need to “manage and off-load stuff” and to get the residence on the market as quickly as possible with a listing that appeals to the broadest buyer possible.

With a free consultation, HouseLife will quickly assess and manage what is needed. Perhaps a portable storage unit, perhaps a disposal bin (or two), a truck for donations and or temporary storage to ready for an auction. Will repairs, painting, new light fixtures be needed? Not a problem, we have a crew to see to it. Will the house need to be staged or will the homeowner’s own furnishings work? Again, not a problem, all crew members are trained to watch for the gems and pack away the items we would not use while creating a floor plan that will work to present the home to its best photographic advantage. Offering a full inventory of soft furnishings and artwork plus a wonderful array of current furnishings, we will get the home ready to stand out among the online world we now shop from.

Launched 7+ years ago, HouseLife has grown to cover Durham Retion to Wentworth County. Fully bonded and insured, we help people “take care of their stuff” no matter their needs.

Please check us out at www.houselife.ca or drop me a line at heather@houselife.ca or call me 647 544 7667.  11

The

THE POLITICAL ROUND UP

political

ROUND UP

Local & Regional THE MISSISSAUGA BOARD OF TRADE IS THE VOICE OF BUSINESS AT THE CITY OF MISSISSAUGA AND REGION OF PEEL LEVELS OF GOVERNMENT.

COVID-19 RESPONSE Given the situation that the COVID19 pandemic is essentially over, operations at the City of Mississauga and Region of Peel are back to normal. Buildings and facilities have re-opened with little restriction and support programs for businesses and residents have ended.

The pandemic has some longer lasting effects such as a dramatic reduction in transit fare revenue for MiWay resulting in all orders of Government providing financial assistance to ensure the system can operate on reduced ridership for the foreseeable future.

Peel Public Health continue with vaccine clinics available to increase the vaccination rate within the community. Over 85% of people eligible for a vaccine 5 years and older have been vaccinated in the Region of Peel.

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MANDATORY FACE COVERING BY-LAW The City of Mississauga is expected to end the indoor mandatory face covering by-law on or before March 31, 2022.

OUTDOOR BUSINESS OPERATIONS, PATIOS & SIGNS Mississauga City Council has approved an extension to both the temporary patio and temporary outdoor business programs until December 31, 2023. These program extensions will allow Mississauga restaurants and bars to continue using their patios and other outdoor businesses to use outdoor spaces as they continue to recover from the COVID-19 pandemic.

CONNECT | 2022 ISSUE 2

THE POLITICAL ROUND UP

MISSISSAUGA OFFICIAL PLAN REVIEW The City of Mississauga is conducting a formal review of its Official Plan and Policies as required by law. The Mississauga Board of Trade continues to advocate for the protection of important employment lands in the city to ensure they are not lost to future residential development.

The City is also reviewing and updating its Development Charges By-law, Community Benefits by-law and Parks Plan/Payment in lieu of Parkland policy. Each of these revenue tools for the City of Mississauga are required for new developments and designed to fund important infrastructure related to the developments.

MAJOR PUBLIC TRANSIT FUNDING On March 4, 2022 the Federal, Provincial and Mississauga governments announced major funding to support the Dundas Bus Rapid Transit project, make upgrades to other transit routes and purchase 358 second-generation hybrid busses that will replace the existing dieselpowered vehicles.

IDEA INNOVATION DISTRICT The City of Mississauga has announced the creation of an Innovation District called “IDEA Mississauga” that will include a new innovation centre to be built in Square One with an opening planned for late Fall 2022. However,

IDEA Mississauga does not represent one specific location in Mississauga – rather, it represents the city’s entire ecosystem made up of industry, government, education, and providers of space and programs that support innovation.

SMALL BUSINESS TAX SUB-CLASS Peel Region Council has decided not to adopt the small business tax subclass rate for 2022. This would have provided a lower property tax rate for “small” business but would have passed that reduction onto “large” business in the form of a property tax increase. MBOT continues to monitor this issue and work the staff at the Region of Peel as they continue to examine the situation.

MEMBER-TO-MEMBER DISCOUNTS AVAILABLE!

EXCLUSIVELY FOR MBOT MEMBERS

$avings & Discounts

Visit MBOT.com for more information

CONNECT | 2022 ISSUE 2

13

THE POLITICAL ROUND UP

provincial government MBOT WORKS VERY CLOSELY WITH OUR PARTNERS AT THE ONTARIO CHAMBER OF COMMERCE (OCC) ON ISSUES WITH THE ONTARIO GOVERNMENT. OUR COMMITTEES WORK HARD LOOKING AT RESOLUTIONS, POLICY DOCUMENTS, GOVERNMENT ANNOUNCEMENTS ON CONSULTATIONS TO ENSURE THE VOICE OF MISSISSAUGA BUSINESSES IS ADVANCED ON PROVINCIAL ISSUES. MEMBERS OF MBOT ARE AUTOMATIC MEMBERS OF THE ONTARIO CHAMBER OF COMMERCE. FOR MORE INFORMATION ON THE OCC, PLEASE VISIT WWW.OCC.CA.

ONTARIO’S ROADMAP TO RE-OPEN As of March 1, 2022, most restrictions around COVID pertaining to business operations ended in the Province of Ontario. Some capacity restrictions and distancing guidelines remain so businesses should be aware of how these affect their particular situation.

The Government has lifted the mandatory Proof of Vaccination requirements in all business settings but has allowed businesses the right to “voluntarily” continue the practice.

Further, many businesses have begun a back to the office working environment while many have adopted a hybrid working model depending on their circumstances.

The Ontario Chamber of Commerce has called for public policies that support business predictability, stability and growth, including through a safe and sustainable reopening.

FEWER FEES, BETTER SERVICES ACT Ontario has passed this Bill into law that once again removes many unnecessary regulations and red tape but also has eliminated the $120/year vehicle license fee and eliminated tolls on Highways 412 and 418 in Durham.

• increasing the general minimum wage on January 1, 2022 to $15.00/hour for all workers The Government is also working on improving training for skilled workers, making it easier to recruit foreign trained workers and speeding up credential recognition to help with the Province’s labour gap challenges.

INTELLECTUAL PROPERTY ONTARIO The Government of Ontario is establishing Intellectual Property Ontario. The new board-governed agency will serve as a go-to resource for Intellectual Property (IP) expertise to help researchers and companies maximize the value of their IP, strengthen their capacity to grow and compete in the global market.

SIGNIFICANT LABOUR REFORMS IMPLEMENTED IN ONTARIO

PROVINCIAL ELECTION

Through the Working for Workers Act 1 and 2, the Ontario Government has enacted several worker protection regulations which employers should be concerned about. These include:

A General Election in Ontario is expected on Thursday, June 2, 2022 with the campaign beginning on or before May 5, 2022. The Ontario Chamber Network has continued its interaction with all the Political Parties so they understand the issues and concerns of business.

MBOT will hold an All-Party debate on May 26, 2022 to address Mississauga based issues to the representatives of the parties.

• require workplaces that are at risk of a worker opioid overdose to have naloxone kits • paying the minimum wage to anyone employed in the “gig” economy • establishing a “disconnect” policy for workers • banning non-compete agreements • mandatory licensing of employment recruiters and temporary employment agencies

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CONNECT | 2022 ISSUE 2

THE POLITICAL ROUND UP

federal government MBOT MEMBERS ARE ALSO MEMBERS OF THE CANADIAN CHAMBER OF COMMERCE (CCC) WHICH IS THE NATIONAL VOICE OF BUSINESS TO THE FEDERAL GOVERNMENT. MBOT STAFF AND COMMITTEES EXAMINE ISSUES AND RESOLUTIONS OF THE CCC AND PROVIDE MISSISSAUGA’S INPUT. MORE INFORMATION ON THE CCC IS AT WWW.CHAMBER.CA.

COVID19 FEDERAL RESPONSE

The Government of Canada has

established and renewed several

support programs for both businesses

and workers to provide financial assistance. The programs that continue to provide financial support are generally those for the “hardest hit” sectors that continue to have very significant recovery challenges. To find out more about these programs, go to www.canada.ca/en/ department-finance/economic-response-plan.html#businesses

CANADA DIGITAL ADOPTION PROGRAM The Government of Canada has established the Canada Digital Adoption Program to help small and mediumsized enterprises (SMEs) realize their full potential by adopting digital technologies. The $4 billion program is an investment of $1.4 billion in grants and advisory services to SMEs from the Government of Canada and up to $2.6 billion in loans from the Business Development Bank of Canada to help businesses cover the costs of implementing new digital technologies. For more information go to www.ic.gc.ca.

WELCOME TO THE MBOT TEAM!

RUSSIA-UKRAINE CONFLICT The situation in Ukraine made the Government of Canada and the Canadian business community respond to the unprovoked attack on Ukraine by Russia. Many economic and trade sanctions have been imposed including the issuing of Certificates of Origin for exports to Ukraine which is a service MBOT provides.

Allan Ing

Suzana Alves

CORPORATE RELATIONS MANAGER

MERG COORDINATOR

Allan is a seasoned business development professional with over 15 years’ experience in corporate relationship management within, financial banking, professional services and Tech business sectors.

Suzana has built a solid and reputable career as a statistician and developed relevant expertise on quantitative methods, sampling design, data processing and analysis.

CONNECT | 2022 ISSUE 2

“The Canadian Chamber is dismayed and saddened to see the unprovoked further incursion by Russia into Ukraine. The recent actions by the Russian government strike at the rule of law and international norms which are the foundations of our democratic societies and our economic system. We support efforts by Canada and its allies to find an urgent resolution to the conflict.

We also express our solidarity with the Ukrainian business community during these tragic times for their country.” 

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MEMBER TALKS

“Relax. Your talent pipeline is full.”

Let’s make those six words a reality.

Step 1: Hire co-op students Step 2: Nurture their skills The result: A robust pipeline full of loyal top talent – all year round

It’s free to post jobs. Contact us today. hire.talent@uwaterloo.ca | 877-928-4473 uwaterloo.ca/hire 16

CONNECT | 2022 ISSUE 2

MEMBER TALKS

Five facts

TO CONVINCE YOUR BOSS TO HIRE A CO-OP STUDENT Between artificial intelligence, automation, hybrid or remote work, and the downsizing of office spaces, the way we work has rapidly changed over the past two years. While experts had long predicted these changes, the COVID-19 global pandemic forced the world to accelerate and adapt to these shifts sooner than expected.

Co-operative education is one of the best and most economical ways that your organization can prepare for the changing future.

Here are five things you can tell your boss to convince them to hire a co-op student:

1. Co-op reduces hiring risk.

GONENC FENTON

Business Developer, GTA West University of Waterloo

gmfenton@uwaterloo.ca 519-888-4567 x47380

While co-op terms typically last 12 – 16 weeks, employers can rehire students for future terms or hire them permanently after graduation. The short-term commitment of the co-op work term enables employers to train students, evaluate specific skills and identify any additional talent they might need for the future.

2. Co-op is an affordable way to hire and invest back into your organization.

Organizations that participated in hiring co-op students from the University of Waterloo saw an average return of $2 for every $1 invested in co-op talent. With current funding opportunities, organizations may be able to recoup 50 - 70% of the cost of a student’s salary.

3. Co-op students bring a fresh and diverse perspective.

Coming from a learning environment, co-op students find innovative solutions to existing problems. Their lived experience offers insights and perspectives that can bring different cultural points of view—critical for organizations that want to diversify their thinking.

4. Co-op students have hybrid skills.

Co-op students learn soft skills through their combined academic and work experience. They also offer strong communications skills, critical thinking and adaptability. They’re technologically savvy and provide relevant perspectives to current trends and cultural events, which can help organizations grow their brands.

5. Co-op students are a fit for any department.

At the University of Waterloo, more than 120 programs from across six faculties offer co-op components. Whether you’re looking for support in human resources, environmental and city planning, accounting or marketing, there are students and programs with the qualifications and experience to help your organization.

Now that you’ve persuaded your boss to test the water by hiring a co-op student, begin recruiting emerging talent from the University of Waterloo today. 

CONNECT | 2022 ISSUE 2

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MEMBER TALKS

Getting Parents to Accept Help:

10 Tips LUCIE SHAW

Owner/Managing Director Nurse Next Door Mississauga

1 Seek the advice of a trusted professional. A Physician can be your best ally in getting your parents to accept help. We find that an outside expert opinion can go a long way.

2 Hire a caregiver to manage household chores and not actual hands-on care.

This is less threatening to a loved one’s independence and will serve as a means to “get the caregiver in the door.”

3 Direct your attention to the parent who needs more help. By allying yourself with the more independent parent, you may ultimately be able to get them both to accept the help they require.

4 Focus on you as the caregiver needing the help and not them needing assistance. “I’m not sleeping; I can’t eat and can’t think at work because I am worried about you. Please do this for me; work with me to come up with a solution we can both live with.”

5 Tour a few retirement homes as an alternative. Let them choose whether they want to move or stay at home.

6 Give them a potential out. “Let’s try this for two months. If you still don’t like having someone help you, then we can consider other options.”

7 Discuss money. Let them know that spending money on their happiness and keeping them in their own home is worth far more to you than a few extra dollars of inheritance.

8 Show them the stats. 1 out of 3 seniors will fall this year, and almost all injuryrelated hospitalizations are the result of a simple fall. Do they realize that a little bit of help may prevent this from happening?

9 Ask them about their fears and their goals. Ask them about what they fear about getting older (recent studies show that the #1 fear of aging is losing independence and the #2 fear is moving out of their own home and into a nursing home). Start working together to help make these goals come true.

10 If all else fails, hire a “friend” to help. We know it isn’t being completely honest but it could mean the difference between getting the help you and your parents need and watching your parents end up in a situation they don’t want to be in.

For more information on our services, call us 905.582.3742. www.nursenextdoor.com | making lives better™

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CONNECT | 2022 ISSUE 2

MEMBER TALKS

Welcome our Newest Associate J.Todd Holmes

Get in contact: J. Todd Holmes 905.276.0403 jtholmes@kmblaw.com

CONNECT | 2022 ISSUE 2

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TITLE SPONSOR

A BOARD G O U A

F

BUSINESS AWARDS OF EXCELLENCE

ADE TR

MISSI SS

EDITORIAL

2021

#MBOTAWARDS THURSDAY

MAY 5, 2022

MISSISSAUGA CONVENTION CENTRE 75 DERRY RD W, MISSISSAUGA, ON

REGISTER AT:

WWW.MBOT.COM/AWARDS WINNERS WILL BE ANNOUNCED AT AWARDS CONNECT RECEPTION 20 | 2021 ISSUE 2

EDITORIAL

TITLE SPONSOR

Planning Committee Chair:

Tyril Froese, MNP

Judging Committee Chair:

Alice Bolton, MNP

SHIROOK ALI - ECOSYSTEM INFORMATICS INC. SUSANNE BALPATAKY - SPEIGEL NICHOLS FOX LLP CRISTINA BARILLARI - MORGUARD ANGELA BEHBOODI - AMGEN CANADA INC. ANN BOYD - MISSISSAUGA CONVENTION CENTRE KAREN COUTO - HILTON MISSISSAUGA MEADOWVALE EDUARDO DASILVEIRA - NOVA IDEA AMY DELISLE - KMB LAW PARVEEN DHUPAR - BTI BRAND INNOVATIONS INC. MIKE DOUGLAS - MISSISSAUGA ARTS COUNCIL ESA PARA ESANANDA - BATTERYSONIC INC. GONENC FENTON - UNIVERSITY OF WATERLOO SAM FROST - BERESKIN & PARR LLP CAMERON GROOME - MICROBIX BIOSYSTEMS INC. PAUL HAINER - INSURANCELAND INC.

PETER HAWKINS - MELLOHAWK LOGISTICS INC. ANNE KENNEDY - PALLETT VALO LLP JAMES KENNEDY - HYNEK FINANCIAL GROUP SHARI LYNN LADANCHUK - BIG BROTHERS BIG SISTERS OF PEEL JAY MANDARINO - CJ GRAPHICS INC. DR. LISA RAMSACKAL - INNOVA INTEGRATED WELLNESS CENTRE STEVE RHONE - WESTON FOREST DAVID SHAW - NURSE NEXT DOOR LUCIE SHAW - NURSE NEXT DOOR YIANNIS SOUMALIAS - CLOSING THE GAP HEALTHCARE COLIN TYLER - CENTURY AUDIO VISUAL LTD. STEPHANIE URLANDO - LITTLE ROSE COOKIE CO. KEVIN VARMA - MNP JANET WARDLE - MHI CANADA AEROSPACE INC. NADIA YEE - ASTRAZENECA CANADA

BUSINESS PERSON OF THE YEAR:

Acara Solutions Achēv AECOM Air Riderz Adventure Park Alectra Alphavima Technologies Inc Amcor Rigid Packaging, Mississauga Amgen Canada Inc. Audmax Inc Autoly Inc. Bateman MacKay LLP Bell Canada Benelux Tek Group Inc. Brightwater - Port Credit West Village Partners CADMEN Barbershop Canada Mortgage and Financial Group Cap-Thin Molds Inc. Cedric Millar Integrated Solutions Inc. Centre for Education & Training Chin Up and Smile Dentistry CJ Graphics Inc. CJ's SKATEPARK Closing the Gap Healthcare Coalition for Persons with Disabilities Community Living Mississauga Connect4Life ContactPoint 360 Core Therapeutics Physiotherapy Costco Wholesale Country Charm Mennonite Furniture Cuchulainn’s Irish Pub Danby Products Limited Do Re Mi for Kids Inc. Electronic Recycling Association Element Toronto Airport Elevation Physiotherapy & Wellness EllisDon Corporation CONNECT | 2022 ISSUE 2 Facility Plus

Farnham + Company Chartered Professional Accountants Feed Mississauga (Twas the Bite Before Christmas Foundation) Front Line Hockey School Inc GLOBAL SHIPPING SOLUTION INC Greater Toronto Airports Authority Gripple Inc Canada Gullcan Enterprise Inc. Habib Canadian Bank Haywood Hunt and Associates Inc. HS & partners LLP I.T. Mission Inc. iCent IKEA Canada Indigenous Sport and Wellness Ontario Insuranceland Inc IPEX IRIS R&D Group inc. iS5 Communications Inc. iSmartStudent International Inc. Katika Integrated Comm. Inc. Kintetsu World Express Canada Inc. KMB Law Lakeview Community Partners Limited (LCPL) Lift North America MAD Elevator Inc MADE IN SAUGA® Malicki Sanchez, Barristers and Solicitors MARK Designs Maya Saggar McRae Imaging MHI Canada Aerospace Mississauga Music My Women Support MYC Graphics Inc. National Tire Distributors NeelTech - iCent NetDynamic Consulting, Inc. Nightingale Corp.

BUSINESS AWARDS OF EXCELLENCE

ADE TR

ALL OTHER CATEGORIES:

Paul Meo - NTN Bearing Corporation of Canada Dr. Dinahlilia Mourise - OEIS Investigation Pino Finelli - Pacific Paving Ltd. Christopher Doyle - Port Credit Academy of Martial Arts Harjeet Bajaj - Savormetrics Ted Morgan - Speed Pro Adrianne Fekete - Star Quality Private Investigations David Poirier - The Poirier Group Ali Kizilbash - TWI Foods Inc. Kimberlee Shelley - Universal Staffing Seema Sharma - Wealth & Estate financial Canada inc

A BOARD O UG A

F

Maxcine Telfer - Audmax Inc Asad Jalil Mirza - ContactPoint 360 Chris Marti - Do Re Mi for Kids Inc. David Levy - Facility Plus Lauren Kim - Honey Agency Frank Beljo - I.T. Mission Inc. Emil Sylvester Ramos - IRIS R&D Group Inc. Clive Dias - iS5 Communications Inc. Nabarun Chaudhuri - iSmairtStudent International Inc. Lynda Rose - Mary Kay Cosmetics Ltd. Robert Murray - McRae Imaging Janet Wardle - MHI Canada Aerospace Jara Kral - MYC Media

MISSI SS

TO ALL NOMINEES!

2021 NOMINEES

Nurse Next Door Mississauga OEIS Security and Investigation Optinum Professional Corp.

Pacific Paving Ltd. Peel Children's Aid Foundation Pomp & Sass Port Credit Academy of Martial Arts RhythmQ Inc. Rockwood Kitchens Royal Autocollision Savormetrics Inc. Schooley Mitchell Of Oakville Sensyst Sheridan College Silfab Solar Inc. Sky Zone Mississauga Speedpro Sign Shop SSK SIGNS INC. Star Quality Private Investigations Steel Canada Ltd. The Dixie Curling Club Limited THE EXPO HUT Inc. The NOVA x Network The Poirier Group The Real Tree Masters Inc. The Studio Paint Bar The Xerox Research Centre of Canada Trigger LG Corp triOS College Turcan Group Ltd TWI Foods Inc. Venture X Canada Visual Arts Mississauga at Riverwood Watts Current Wedlock Paper Converters LTD World Vision Canada

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MBOT.COM/AWARDS

MEMBER TALKS

Business acquisitions A POWERFUL STRATEGY FOR GROWTH Acquisition pays off

KHURRUM KHAN, MBA Leader of BDC’s mid - large business team in Meadowvale, Mississauga BDC

Entrepreneurs are increasingly turning to acquisition as a growth strategy amid the booming M&A market.

Business acquisitions have rebounded strongly since the lockdown in 2020 and are poised for more growth. As more aging entrepreneurs seek retirement, nearly 120,000 Canadian businesses are expected to come up for sale outside the family or management within five years, according to a recent BDC study.

Low interest rates and strong liquidity are helping to fuel acquisitions. Since the pandemic, companies are increasingly eyeing acquisitions as a way to access new technology and gain employees amid labour shortages. M&A volume has especially jumped in sectors that benefitted from the pandemic, such as health care and IT.

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Acquisition is a growth strategy that clearly pays off. Companies that grow through acquisition are two times more likely to have above-average sales growth than firms growing organically, according to BDC research. Companies also reported increased profitability and market share and reduced costs.

But acquisition can come with challenges. It’s common for the transition to be rocky and for target companies to underperform expectations.

At BDC, we’ve given hundreds of entrepreneurs advice and financing to facilitate business acquisitions. We’ve found that a few essential steps make success more likely.

Plan ahead of time It’s crucial to do some planning beforehand. An acquisition shouldn’t be opportunistic. It should be part of a wellthought-out plan that defines objectives for your company and characteristics of the target business.

You should also assemble a team of key employees and advisors (legal, accounting, M&A experts) to help guide the process.

When short-listing potential targets, scrutinize how they meet your requirements. Be sure to get to know the companies directly. Some buyers make the mistake of just looking at numbers and never talking directly to sellers. As a result, they miss out on important information.

Talk with lenders early Don’t skimp on a thorough due diligence.

Study not only finances and legal aspects, but also market positioning and employee retention. High turnover may signal a lack of team engagement and could foretell departures after the acquisition.

It’s also important to start the conversation early with lenders to find appropriate financing. Look at more than just the interest rate.

Flexble repayment terms are also key to ensure you retain enough cash to cover transition costs and inevitable surprises. Buyers often underestimate how much money they’ll need.

An acquisition can be an excellent part of your growth strategy. Being well prepared helps ensure you obtain all the benefits.

Visit bdc.ca for expert advice, tailored financing and free resources on executing a successful business acquisition. 

CONNECT | 2022 ISSUE 2

MEMBER TALKS

All for growth through acquisition BDC provides support through all stages of a business acquisition process and offers a variety of financing solutions tailored to meet needs and realities.

All for entrepreneurs.

1-888-INFO-BDC CONNECT | 2022 ISSUE 2

bdc.ca 23

MEMBER TALKS

NEW

ANTI-MONEY LAUNDERING MEASURES Recent amendments to the Law Society of Ontario’s Anti-Money Laundering measures require lawyers to ask their clients for additional information whenever they are receiving, paying, or transferring funds, unless an exemption applies. Before the recent amendments, lawyers were required to verify client information through identification documents, but under the new amendments lawyers must make additional inquiries and keep records of what they learn about their clients and the source of the funds provided.

For clients who are individuals, lawyers must immediately take and maintain copies of government-issued photo identification. Copies must be kept for the duration of the retainer and for up to 6 years after. Where photo identification is not available there are other approved methods for verifying identification.

For clients that are corporations or organizations, lawyers must verify identity preferably through government registry, within 30 days of the date they are retained and make reasonable efforts to obtain the contact information of each director, partner, trustee, or beneficiary and for anyone owning more than 25% of the shares of a client corporation. Copies of the organization’s

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ANNE M. KENNEDY Partner, Risk and Practice Management Pallett Valo LLP

constating documents such as a trust or partnership agreement, or similar record that confirms the organization’s existence and validity may be required.

Unless an exemption applies, lawyers must ask questions and record information from clients about the source of the funds. They must monitor a retainer periodically, reaching out to the client to ensure that the activity is consistent with the purpose of the retainer and that there is no evidence of fraudulent activities. The inquiries made and the information obtained must be recorded.

If any of the exemptions listed below apply, then although the requirement to identify the client remains, the more onerous verification requirements do not. This is of course, subject to the overriding professional obligation to be vigilant and to watch out for flags of fraud. The exemptions include where the funds are paid or received: • From a financial institution, public body, or reporting issuer.

• By electronic funds transfer (as defined by LSO, this means wire transfer).

• From the trust account of another lawyer authorized to practice law in Canada.

• From a peace officer, law enforcement agency, or other public official acting in an official capacity.

• Are used to pay a fine, penalty or bail; or • Are used to pay for fees or disbursements billed for legal services. 

CONNECT | 2022 ISSUE 2

MEMBER TALKS

The Right Fit Matters We provide forward-thinking legal counsel designed to respond to each client’s unique legal challenges. At Pallett Valo, the right fit matters. That’s what we call Right-sized Thinking®.

AN

LAWYER M A

2021-22

INE AZ G

CANA D I

Pallett Valo is honoured to once again be ranked one of Ontario’s Top 10 Regional Law Firms, as selected by the readers of Canadian Lawyer magazine. We are grateful to our clients, referral sources and friends in the legal community for their support.

TOP 10

ONTARIO FIRMS

Right-sized Thinking® • 1-800-323-3781 • pallettvalo.com

CONNECT | 2022 ISSUE 2

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MEMBER TALKS

THINK FORWARD

before FALLING

BACK

Three things I know to be true – especially when dealing with our parents and elders. · Change happens. · It can be handled, but not avoided. · Do it the hard way, or the easy way.

Change comes in many colours good and bad, but there is always a silver lining or a way around.

HOW WE DECIDE TO HANDLE CHANGE is the silver lining. Help yourself to be the glass half full person, be open to alternatives, and most importantly think forward about where and how you live.

Heather MacDonald owns and operates a unique real estate practice called Migrate Home – like the birds.

Unique because we fully engage with the dream, the plan, and the actions for people. She connects all the dots – she makes it happen.

Together we avoid the crisis. heather@migratehome.ca 416-305-6159 26

Most people settle for procrastination.

What makes you and your family different is the pursuit of the SILVER LINING. If you handle change, but not avoid it and choose to ACT, the silver lining is CONTROL. I am all about empowering people now, to have control in the future – THINK FORWARD NOW. I’ll share the story of our client Barbara and her son. She is 98 years old, and my client for 6 years. My role was to plan forward with her and her son, protect the integrity of her asset (the house), protect her from people who would scam her, and start to simplify and be safe. In doing so, we were more ready to leave on short notice.

So, when she decided, or the decision was made for her, we had the trusting relationship we needed to make change.

We were ready for the unexpected change she experienced. We thought forward as a team and avoided crisis.

The point is you can navigate life the hard way, or the easy – easier – way. Barb did it the easier way. By making that choice she had control of her future.

The alternate would be the hard way – sticking it out alone procrastinating, in denial, or overwhelmed.

My assistant once said this - Alone is hard.

Together is easy.

In Part 2, I will share how you can help your parent HANDLE AND NOT AVOID change.

This is Part One of a Four Part Series for “powerful seniors” and their families.

CONNECT | 2022 ISSUE 2

MEMBER TALKS

Since 1989

WHAT OUR FACTORING PROGRAMS DO FOR OUR CLIENTS: • Improve Cash Flow and Reduce Credit Risk

• Reduce employee workload by outsourcing credit checking, invoice processing and collection duties

• Receive invoice payments by direct deposit when money is most needed

• Have ready and available cash to pay suppliers and efficiently grow the business

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Cash for Invoices in 24 Hours

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No Application fees or hidden fees

•

Customized low rates

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Free credit checks on your customers

•

Non recourse Program (Credit Guarantee)

•

Dedicated Account Executives

•

Real Time Online Access

J D Factors specializes but is not limited to the following industries:

• Transportation • Manufacturing • Oil and Gas Services • Temporary Staffing

Your Flexible Finance Partners www.jdfactors.com

1-800-263-0664

MBOT Members since 2005!

315 Matheson Blvd E. Mississauga, ON L4Z 1X8

CONNECT | 2022 ISSUE 2

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MEMBER TALKS

SIGNIFICANT CHANGES IN

Ontario Estates Law

A number of changes to Ontario’s inheritance law have recently been implemented in an effort to modernize the practice of estate law. These changes came about as a result of the government enacting the Accelerating Access to Justice Act 2021 and makes changes to the Succession Law Reform Act (“SLRA”), Ontario’s inheritance law.

REMOTE EXECUTION DANIELA FONSECA Associate KMB Law

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The virtual execution of wills and powers of attorney, which had been introduced originally as a temporary measure in response to the Covid-19 pandemic and the corresponding stayat-home orders, have now become a permanent fixture. Section 4(3) of the SLRA now permanently allows that signings of Wills and Powers of Attorney taking place virtually through audiovisual communication technology in the presence of a licensed lawyer or paralegal will satisfy the requirements for the proper execution of a will.

MARRIAGE NO LONGER REVOKES A WILL Section 15(a) and 16 of the SLRA was repealed as of January 1, 2022. This means that a marriage no longer revokes an existing will. The purpose of this amendment is to protect vulnerable persons from “predatory marriages”.

Prior to this change, a marriage after the execution of a will would have automatically revoked that will and the new spouse would have benefited under the estate of their deceased spouse as if there was no will. This change means that marriage will no longer have any legal effect on the will and that nonmarried individuals will not need to make their will in contemplation of marriage. This change, while a positive step towards modernizing estate law in Ontario, could also present other challenges therefore it is still important that when an individual marries or remarries after making a will, they consult an estate planning lawyer and update their will if they do wish to provide for that new spouse.

CONNECT | 2022 ISSUE 2

MEMBER TALKS

SEPARATED SPOUSES As of January 1, 2022 the SLRA has been amended so that separated spouses are treated the same as divorced spouses and will no longer benefit from the estate of a deceased. Section 17, which states that divorced spouses who have been appointed as executors under a will and/or are named as beneficiaries under a will are to be treated as if they had predeceased the testator and those particular sections of the will are revoked. Subsection 17(3) has been added so that this treatment expands to spouses separated at the time of the testator’s death.

For situations where there is no will, what is known as an intestacy, the new Section 43 of the SLRA provides that a separated spouse will not benefit from the estate. Prior to this change,

CONNECT | 2022 ISSUE 2

any legally married spouse, whether separated or non-separated, would benefit from the preferential share, which for deaths prior to March 1, 2021 was the first $200,000 of the estate and for deaths after March 1, 2021 the first $350,000 of the estate plus either the balance of the estate or an equal share if there are children. Section 43 no longer extends this entitlement to separated spouses and they will not be entitled to this preferential share or any other portion of the estate.

VALIDITY OF TESTAMENTARY DOCUMENTS As of January 1, 2022, Ontario will shift from a strict compliance approach to a substantial compliance approach

in validating a will. This means that if the courts are satisfied with the testamentary intentions set out by the document, they will be able to order this document as a valid and effective will. For example it is possible that a will that was drafted but not signed may, on an application be admitted as the last valid will and testament of the deceased.

This is a very brief summary of some of the major changes to Ontario’s estate law, however every family situation is unique and requires a more nuanced discussion with a specialist in estate planning. For any questions about these changes to the law or to discuss your estate plan in more detail, the Business and Succession Group at KMB LLP is happy to help. 

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FROM OUR CHAIR

Protect your ability to earn an income – with disability insurance If you’re a working Canadian, disability insurance may be the most important coverage you can have.

Check to see if you have sufficient (or any) disability insurance, and speak with an advisor to make sure you’re prepared if something serious happens and you’re unable to work.

Book an insurance check-in today Tabitha Chapman tabitha.chapman@rbc.com 647-823-8955

We’ll help you get it. ® / TM Trademark(s) of Royal Bank of Canada. Used under licence. All other trademarks are the property of their respective owner(s).

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CONNECT | 2020 ISSUE 2

EVENTS RE-CAP

EVENTS

Re-Cap

2021 MBOT Members Annual General Meeting WITH KEYNOTE SPEAKER MARYSCOTT (SCOTTY) GREENWOOD, CEO, CANADIAN AMERICAN BUSINESS COUNCIL DECEMBER 8, 2021 POWERED BY SHOP LOCAL

Luncheon

WITH THE HON. TODD SMITH MINISTER OF ENERGY DECEMBER 13, 2021

MBOT Webinar

MANAGING PERFORMANCE FOR THE REMOTE TEAM JANUARY 25, 2022 SPONSOR

MIKE SALVETA

SPONSOR

PARTNER/PRESIDENT PIVOTAL

MBOT Webinar

WELCOME TO 2022 - PEEL PUBLIC HEALTH AND WORKPLACE UPDATES ON COVID JANUARY 26, 2022

DR. LAWRENCE LOH

JONATHAN BORRELLI

MEDICAL OFFICER OF HEALTH REGION OF PEEL

ASSOCIATE PARTNER EMPLOYMENT & LABOUR KEYSER MASON BALL, LLP

SPONSORS

CONNECT | 2022 ISSUE 2

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EVENTS RE-CAP

MBOT Webinar

BUSINESS ACQUISITIONS: A STRATEGY THAT DRIVES GROWTH FEBRUARY 3, 2022 KHURRUM KHAN

SPONSOR

BDC BUSINESS CENTRE MANAGER - MEADOWVALE

MBOT Webinar

SUPPLY CHAIN AND INFLATION, CHALLENGES, RISKS AND LONG-TERM OPPORTUNITIES FEBRUARY 24, 2022

SPONSOR

MATTHEW STEWART DIRECTOR, ECONOMICS AND FINANCIAL SERVICES, DELOITTE

WE-CYCLE DROP-OFF LOCATIONS

CLAIM YOUR FREE SHRED BOX!

Mississauga 3250 Ridgeway Drive, Unit 13 Mississauga, Ontario L5L 5Y6

One FREE Banker's Box to shred when you bring in this code.

St. Catharines

BANKERS BOX

SCAN ME

295 Fourth Avenue, Unit G-2 St. Catharines, Ontario L2S 0E7

OFFICE BOX

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4

$

When you bring your own bankers box.

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$

sales@salumatics.com

95

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When you purchase one of our boxes.

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49

$

95

FREE SHRED BOX

salumatics.com

Per scheduled service. *Includes the cost of destruction & pickup

“Excellent experience. Knowledgeable staff, efficient process.”

Mark - February 2022

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CONNECT | 2022 ISSUE 2

EVENTS RE-CAP

SALUMATICS DOCUMENT SHREDDING PROGRAM,

MAKING A DIFFERENCE LOCALLY When the late Dave Machika, CEO of Salumatics, initially participated in The Ride to Conquer Cancer, he had not perceived how immense the influence of the event would be. From this, the concept of We-Cycle was born. The team at Salumatics made a unanimous decision that they, as a company, needed to contribute more to local communities, making it part of their corporate vision and that’s why 100% of proceeds of the We-Cycle program go to charity partners.

Salumatics was already providing document shredding services for their enterprise clients, making it affordable for anyone was the next phase. This was accomplished by not only subsidizing the cost of the program, utilizing current relationships and extensive infrastructure, but also providing accessible local drop off points. We-Cycle incorporates charitable efforts in the document shredding process. This is what sets them apart from the entire industry.

In addition to having ties with their remarkable national charity partners, The Ride to Conquer Cancer, Jack.org, Heart and Stroke Foundation of Canada, and MS Canada, they also partner with community-based charities and programs across the country. We-Cycle also strives to extend their environmental efforts beyond their doors. This has led them to a partnership with One Tree Planted, wherein a tree is planted for every box sold.

CONNECT | 2022 ISSUE 2

CHRIS PEEBLES

Vice President, Sales and Marketing Salumatics

How it Works The success of the program is driven by its simplicity. A no-frills, easy to understand pricing model was key in the development. We-Cycle realizes that not all jobs are the same and has a service for everyone, with three simple options.

When you bring in your own banker’s box, secured with a lid and handles, Salumatics will securely destroy the contents for $4.95 per box.

If you need a box, you’re able to purchase a box from Salumatics for $8.95 which includes the cost of shredding.

If your office produces a steady volume of paper waste, an office box is perfect. At a price point of $49.95/box scheduled service and it includes the cost of pickup and shredding.

So, if you find yourself having extra paper, document clutter, and wish to make a difference, Salumatics’ We-Cycle Program is the place to go.

For more information on the We-Cycle Program, visit: www.salumatics.com or Drop By: 3250 Ridgeway Dr, Unit 13 Mississauga, Ont. L5L 5Y6. Monday to Friday - 9:00 AM to 5:00 PM. Saturday 11:00 AM to 4:00 PM 

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MEMBER TALKS

“SheCovery” In March of 2020 the world came to a standstill due to the Covid-19 pandemic.

The Ontario government called a state of emergence and immediate shut down of all non-essential businesses in hopes of “flattening the curve” of the pandemic.

While this was a decision made with the best interest of the health of Ontarians, it did have both short term and longterm effects on the provincial economy.

In the short term, many Ontarians were laid off from their jobs, small businesses closed, and unemployment skyrocketed. While these effects were felt across all aspects of the province, they disproportionately impacted women.

Throughout the Covid-19 pandemic women were less likely to receive government aid, more likely to be laid off, and more likely to have to close their businesses. This is largely since the sectors which were most impacted by the pandemic being the same sectors which primarily hire women, such as the hospitality and service industries.

These are also the industries more likely to have women run businesses, which are statistically smaller, newer, and less well funded then comparable male owned businesses. In fact, many of the women owned businesses have

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no other employees meaning that they were ineligible for government funding during the numerous lock downs.

These inequalities are exasperated in marginalized women, such as racialized women, those with disabilities and singal mothers. In addition to the economic impact on women due to the pandemic, there has also been a rise in domestic violence, and violence against women. Despite all these hurdles, women have led the front-line response to the pandemic.

MEGHAN SMITH Ontario Chamber of Commerce

Despite women being the leaders of the pandemic, they have been largely left out of the discussion surrounding pandemic recovery. Now is the moment to add women’s voices back and leading a “she-covery”. In pursuit of this goal, the Discover Ability Network, PARO center for Women Enterprise, CCRW, and DAWN (Disabled Women’s Network of Canada) hosted “Taking ControlEconomic Independence for Women with Disabilities”. Visit Youtube to rewatch this conversation and to learn more about the impact of the pandemic on women and how women can lead the recovery effort, while gaining tools and resources to advance women’s careers. 

CONNECT | 2022 ISSUE 2

MEMBER TALKS

CONNECT | 2022 ISSUE 2

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MEMBER TALKS

GET TO KNOW YOUR DMO:

Meet Tourism Mississauga Behind every popular tourism locale is a team of people tasked with showcasing its virtues. Destination Marketing Organizations (DMOs) are critical to creating a tourism strategy that ultimately drives increased economic impact across the setting’s business sectors – from transportation to hotels, restaurants, retail, and beyond.

MISSISSAUGA TOURISM

36

Established in June 2019, Tourism Mississauga was formed as the official DMO for the City of Mississauga. Tourism Mississauga is a division of the municipality, made up of industry professionals and governed by a Board of Directors from across the tourism sectors that help drive the strategic direction.

As the regional DMO, Tourism Mississauga is responsible for driving over-night stays, showcasing the very best that Mississauga has to offer, including its vast array of local businesses, events and attractions.

CONNECT | 2022 ISSUE 2

MEMBER TALKS

Tourism Mississauga’s funding comes from the Municipal Accommodation Tax (MAT) collected by the city’s hotels.

These resources are then reinvested towards executing the Tourism Master Plan, a strategy for tourism marketing and the development of services that deliver quality experiences for visitors as a destination.

If you would like to get involved with us, here are FIVE easy ways you can get to know your DMO:

“As Mississauga’s DMO we share a commitment to enhancing our community and supporting local businesses by driving tourism,” said Victoria Clarke, CEO of Tourism Mississauga. “When we showcase one facet of our city through destination marketing, we contribute to an economic boost that creates a ripple effect across all of our industries.”

3. Get featured on our website: List your restaurant, attraction or event on the

Finding new ways to work with local businesses is a key priority for Tourism Mississauga.

1.

Engage with us online: Follow @VisitMississauga on social media and share our content to help spread the word about our incredible local attractions.

2. Sign-up for our stakeholder newsletter: Stay in the know about local tourism campaigns, sector-specific programs, and industry updates.

VisitMississauga.ca website. Contact our team to see how we can help.

4. Join the #MississaugaMade marketplace: Sign-up at MississaugaMade.ca,

for our FREE local business directory designed to promote and celebrate all local businesses, products, artists, and entrepreneurs across Mississauga.

5. Share your ideas, comments and feedback: Participate in our stakeholder surveys or reach out to us directly to let us know your thoughts about how we can help improve local tourism.

We look forward to hearing from you and continuing to serve Mississauga’s businesses! 

Join the Movement Sign-up for FREE and add your business to the #MississaugaMade marketplace

MississaugaMade.ca

CONNECT | 2022 ISSUE 2

37

MEMBER TALKS

A WORLD OF DIFFERENCE IN IMMIGRATION At Fragomen, we don’t just facilitate immigration—we create opportunities. From individuals and small local businesses to the world’s largest companies, we support all of your immigration needs, all over the world. We are internationally local—with offices in the heart of each region and services stretching around the world. No matter where you’ve come from, or where you’re going next, Fragomen is here to propel you forward.

Rick Lamanna

Director Rick.Lamanna@fragomen.com tel: (416) 504 - 3489 38

www.fragomen.com CONNECT | 2022 ISSUE 2

MEMBER TALKS

LEVERAGING FOREIGN TALENT FOR YOUR BUSINESS

RICK LAMANNA Director Fragomen

In the current economic environment, attracting talent for your business is more important as ever. Increasingly, that talent may come in the form of foreign workers, who bring a wide range of benefits to Canadian companies across all industry sectors.

However, navigating the rules and regulations imposed on organizations can be a minefield. Below are three considerations when employing foreign workers.

1. Ability to work A foreign national may only work in Canada if they are authorized to do so.

That authorization comes in the form of a work permit. Work permits can be “open”, allowing for work on behalf of any employer, in any occupation, anywhere in Canada. Conversely, “closed” work permits will restrict the foreign national’s occupation, work location, or Canadian employer.

CONNECT | 2022 ISSUE 2

2. Paths of Least Resistance In situations where a foreign national does not already hold a valid work permit, the business may choose (or be required) to support the individual in obtaining one. Support can be in the form of paying certain processing fees and/or submitting documentation to the government. In any number of cases, there may be a number of categories available. Understanding the best path is critical. Cost, processing time and the likelihood of success are all important considerations.

3. Compliance Understanding your obligations to both the foreign worker and by extension, the government, is paramount. The employer being required to ensure a foreign national’s work permit remains valid while employed by the business is just the start. Additionally, the business

is also often required to ensure that the remuneration it pays is accurate (including the provision of both benefits and vacation), the job duties are in line with the role, that the work is occurring in the specified location, and also, to maintain proof thereof. In other words, the business must be compliant, and prove as much if called upon by way of an immigration audit.

The benefits that accrue to Canadian organizations that leverage foreign talent are plenty. So too are the various considerations: before, during and sometimes after their term of employment. Having a thoughtful plan, a thorough understanding and quality legal support can make all the difference. 

Rick Lamanna is certified as a Specialist in Canadian Immigration and Citizenship law, and a Director at Fragomen, the world’s largest immigration services provider. Fragomen Canada is a proud member of the MBOT. Rick can be reached via email at rick.lamanna@fragomen.com.

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MEMBER TALKS

CANADA’S BANK FOR BUSINESS OWNERS

Builds on Success

IN ONTARIO

Since opening our Mississauga banking centre in October 2020 — the first Canadian Western Bank location in Ontario — we have been amazed by the diversity, resiliency, and welcomingnature of this community.

SAMUEL CUMMINGS AVP and Market Lead, Mississauga Canadian Western Bank

While we might still be considered new to Mississauga, our team has lived and worked in banking here for years.

Combined, our team has over 300 years of experience in delivering proactive, tailored financial advice, tools and

solutions. Our Mississauga banking centre team can meet all your financial needs — business or personal.

For business owners, our team can help solve complexities you might face along the way. Expertise is central to our promise, and our team has an abundance:

• Ani Modi, Senior Manager, Business Development is seasoned with 10+ years in financial services and brings a wider perspective from his work with a large international bank.

• Brian Ballman, Assistant Vice President - Business Development has been with CWB for 10+ years and works to build and maintain a high-value portfolio of large, diversified commercial clients.

• Dominic Didiano, Retail Banking Manager, brings 25+ years in financial services and an awardwinning banking resume.

• Meegan Morris, Senior Manager Cash Management relies on her 20+ years of experience in cash management and treasury in overseeing cash flows, profitability and monitoring for potential risks.

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CONNECT | 2022 ISSUE 2

MEMBER TALKS

• Neal Megannety Assistant Vice President Business Development has over 10+ years of complex commercial lending and portfolio management experience across a wide array of diverse clients and institutions.

• Tonia Sawchuk, Assistant VicePresident, Commercial Relationships has been working in commercial banking for 15+ years with extensive experience and background in a wide variety of industries.

Knowledge of key industries in Mississauga and extensive banking experience are important assets

when serving both the business and personal side of banking, but so are diverse viewpoints. Our team reflects the diversity of the community, with the ability to serve clients in 18 different languages. It’s one of many ways we take a personalized approach to everything we do.

We know the past few years have not been easy. The pandemic has impacted all of us. Since opening our Mississauga banking centre, our team has seen and lived through what you have, and we carry forward a deep understanding of that experience. With an unwavering focus on your success, we continue to adapt and innovate with digital tools for

small and medium-sized businesses that create a better client experience, support day-to-day operations, and provide your operations with key insights.

Our team in Mississauga team has now established a refreshing alternative as a strong financial partner, and we’re ready to change what you should expect from your bank. Whether it’s in Mississauga or in one of our new locations recently announced (Markham in Summer 2022, Toronto financial district in Spring 2023), we look forward to helping you meet your unique banking needs.

Loved by those who don’t usually love banks Meet our team of commercial banking experts for fullservice financial solutions.

Mississauga Banking Centre

Plaza 1, Suite 101, 2000 Argentia Road Mississauga ON L5N 1P7 289.998.2688 Mississauga@cwbank.com OBSESSED WITH YOUR SUCCESS™

CONNECT | 2022 ISSUE 2

CWBANK.COM

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MEMBER TALKS

Quick Start

TO CORPORATE SOCIAL RESPONSIBILITY

DEBORAH KENLEY

Senior Coordinator, Greening Corporate Grounds Credit Valley Conservation

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Corporate Social Responsibility (CSR) has soared in importance as corporate leaders have come to terms with the social and environmental costs of doing business. The United Nations Sustainable Development Goals (SDGs) provide guidance in setting CSR objectives. But transforming those objectives into action can prove more challenging.

The good news is that small, localized actions can produce tangible and measurable results for your organization and the surrounding community. To help you get started, here are three actions you can take at work to support your CSR goals.

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MEMBER TALKS

PLANT A TREE (OR FIFTY) SDG #15 Life on Land Trees capture carbon, manage stormwater, reduce energy costs from heating and cooling, support biodiversity and wildlife, and contribute to human health and well-being. If you have the space on your property, planting trees is a rewarding and easy way to improve the local environment and contribute to global climate change mitigation efforts.

GO BIRD-FRIENDLY SDG #15 Life on Land Bird populations are declining at an alarming rate across the country and bird-window collisions are a contributing factor. You can help stop the decline by making bird-friendly changes to your property, such as applying bird-safe window film. Learn more at flap.org.

Turn Sustainability Goals into Sustainability Outcomes Join a growing community of Mississauga businesses leading the way in corporate environmental sustainability by changing the way you landscape your property.

ENGAGE AND EDUCATE STAFF SDG #13 Climate Action Engage passionate employees in developing and leading sustainability initiatives at your organization. Build morale and understanding about local environmental issues through handson nature-based activities. Not sure where to start? Explore Greening Corporate Grounds’ Nature @ Work program (cvc.ca/gcg).

Learn more about how you can increase environmental sustainability on your property.

Request a free Sustainable Landscaping Assessment and Action Plan from Credit Valley Conservation’s Greening Corporate Grounds program. Visit cvc.ca/gcg to learn more or contact CVC’s Deborah Kenley at 905-670-1615 ext 439. 

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Request your free sustainable landscaping assessment and action plan Learn how you can: • Reduce carbon emissions • Decrease long-term conventional landscaping costs • Lower the risk of property damage from flooding and extreme weather

Visit cvc.ca/gcg or contact us at gcg@cvc.ca or 437-213-1614

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MEMBER TALKS

ATTRACTING AND RETAINING TALENT IS KEY! MELISSA BABEL

IMMIGRATION STRATEGIES FOR CANADIAN COMPANIES

B.A. (Hons) LL.B, Barrister and Solicitor Babel Immigration Law

Talent is in demand around the world, and many skilled foreign workers will have the option of immigrating to more than one country. Canadians have long focused on the ‘brain drain’ to the United States, but the reality facing employers in a Global Talent pool is that the options available to skilled talent are unlimited.

Attracting Foreign Talent – The Global Talent Stream One option for Canadian employers to attract foreign talent to Canada is the Global Talent Stream of the Temporary Foreign Worker Program. This program has two sub-streams. Stream A allows employers who are supported by a Designated Referral Partner to support a work permit application for an

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individual with unique and specialized talent. Stream B allows employers to hire highly skilled worker workers to fill positions in in-demand occupations listed in the Global Talent Occupations List. This list includes STEM occupations where there is a recognized shortage of talent in the Canadian Labour market.

Employers applying to this program submit a Labour Market Benefits Plan that outlines the efforts the employer will make to help to address the skills shortage in Canada. Employers will commit to actions directed at overall job creation, and skills and training investments that will benefit the Canadian economy.

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MEMBER TALKS

Retaining your Talent – Supporting long-term retention of skilled talent through Permanent Residence What can Canadian employers do to support the long-term retention of their foreign skilled workers, and ultimately the success of their organizations? Supporting the skilled worker in obtaining Permanent Residence in Canada is key.

This type of support can help to smooth the transition to Permanent Resident status and provide peace of mind for the worker and his/her family, while also supporting the goals of the organization to retain critical talent.

How can a Canadian company help their employees to become Permanent Residents of Canada?

Firstly, consider how you offer employment to the foreign worker. In the Express Entry system, which is the basis for processing applicants for permanent residence under the Federal Skilled Worker Program and the Canadian Experience Class, workers who have full-time employment or permanent employment are considered to have ‘Arranged

CONNECT | 2022 ISSUE 2

Employment’. The Express Entry system is based on a competitive assessment of candidates, and those who have long term employment prospects in Canada are awarded significant bonus points (50 for skilled workers and 200 for senior executives) that make them more competitive and hence likely to be invited to apply for permanent residence sooner than other applicants whose positions in canada are time limited.

Secondly, instead of leaving the permanent resident process in the hands of the individual to navigate, employers who engage corporate immigration counsel on behalf of the workers, are offering a benefit by showing their commitment to the long-term success of the worker and his/her family.

A secondary benefit for the employer is having visibility into the permanent resident process, which is critical to the retention of a highly skilled workforce.

At Babel Immigration Law we love helping Canadian employers and employees achieve their goals. Ask us how we can help with the attraction and retention of skilled talent in Canada! 

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NEW MEMBERS LISTING

Welcome NEW MEMBERS OF MBOT

A & J Caribbean Shipping Company Ltd.

IKEA Etobicoke

Advanced Exteriors

Innergy Corporate Yoga

Billennium IT Inc.

JM Nutrition

Bora Pharmaceuticals

Keg City Centre

Cardinal Health Canada

Langill & McHenry Investment Advisors of Raymond James Ltd.

Citizens for the Advancement of Community Development

Luso Canadian Charitable Society

Cosmos Sports & Entertainment

Mandala Trading Canada Inc.

Crane Worldwide Logistics Canada Inc.

Maria da Silva, Chartered Professional Accountant

ECC | Education Consultants Canada Eclipse Technology Solutions Eco Elegance Pet Aftercare Eden Food For Change Elavon | North America Partnerships Ericsson Canada Express Scripts Canada FIFO Logistics Inc. IGS Limited IKEA Design Studio

Puratos Canada Inc. Roar Engineering Salumatics Servomax Stagevision Inc. TA Networks Inc. TJX Canada United Suppliers & Consultants Ltd. Vaultra Storage

C HA E F ER R AL H AM B E R R RE A LS YOUR LOCAL

CHAMBER OF COMMERCE

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referrals@mbot.com | 905.273.6151 x 360

CONNECT | 2022 ISSUE 2

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Learn best prac�ces from experts on how to use the resources provided by TAP to safely navigate disrupted value chains and increase efficiency in order to expand your business.

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