‘WAYS TO GAIN A SUSTAINABLE COMPETITIVE ADVANTAGE IN SERVICES SECTOR’

The professional services industry is a thriving industry with many benefits associated with the people & for those associated professionally. Gaining a sustainable competitive advantage in the services industry needs highly professional planning & understanding of many focused infrastructures. In the developed world, the services industry is the most professional & is deeply connected with the Govt. bodies for improvements & improvisations. From a manager’s perspective, it is though exciting as well as frustrating at the same time. Exciting because of the astonishing amount of opportunities involved & frustrating because of the number of challenges rising daily. As the demands increase, so do the challenges.

As we get deeper into the challenges, some primary challenges include a shortage of labour, maximizing the billable hours, planning for the outgoing demand & finally, waiting for client payments. Some of the competitive advantages that you shall find in the professional services industry are as follows;

UPDATING CLIENTS WITH THE RIGHT DATA ASAP:

The ability to update clients with the most accurate data in the minimum possible time is a huge competitive advantage in the services industry. It sums up that a client is the most important stakeholder amongst the many. One of the qualities & attributes of running an ongoing project with success is to means business for the company, & to make sure at all levels of the project that they remain cool regarding the progress.

The most vital & key information that you need to share with the clients is the upcoming payments and project plan baselines. For the sake of information sharing & reporting there has to be a better mechanism which is more fast, updated & instant than via email. A more suitable alternative is having a centralized hub or platform that makes retrieving communications faster if the need arises. Gaining competitive advantage this way improves transparency, customer satisfaction & finally, accountability. Improves future client relationships & finally being referred to other clients with more trust & level of confidence.

AN IMPROVED CASH FLOW:

An improved cash flow is the sustainable competitive advantage that one must seek in the services industry. Cash flow or net cash flow is the difference in the amount of cash coming to the amount of cash leaving. The net cash flow for better results should be positive. A positive cash flow means profit; otherwise, it’s a loss scenario that a company is encountering. According to US-based research, the reason for most companies failing, i.e. almost 84% is due to cash flow challenges or negative cash flows.

The effects of poor cash flow on a company include strained relationships with the vendors, difficulty covering overhead costs & finally, missed opportunities due to insufficient funds.

TECHNOLOGY FACTOR:

In these modern times, the tech factor is a key to gaining a highly sustainable competitive advantage. Hence, arguably the biggest disruptor in the modern-day business ecosystem is technology. It’s an integral part of the business ecosystem for convenience that ultimately matters for the customers.

Organizations that are capable enough & have enough capacity to adapt to technology can gain a sustainable competitive advantage. Precisely, in the services industry, as we have discussed, rather than in other industries.

The key technology tools to gain a sustainable competitive advantage include financial, resource & Project Management software. It doesn’t matter regarding the number of tools you have in the system. However, what’s more important is the effectiveness of the tools and, secondly, the ability to connect. This will make the processes more efficient and ultimately affect your bottom line. The effectiveness of the tools most desirably means the effectiveness of the technology factor in gaining a sustainable competitive advantage. An advantage that is most important to gain for best results.

SETTING YOUR OWN PACE IN THE INDUSTRY:

Setting your own pace in the industry, or rather set the pace for better competitive advantage, is a big advantage. Set your tunes & be the change along with being the key drivers towards the change process. As we all know, the professional services sector is highly lucrative & is accompanied by a number of unique challenges. These challenges can affect the pace of the industry & act as hindrances. It’s the role of the team & the environment overall to manage their own pace & to manage their own time.

The best way is to invest in the right tools at the right time and to streamline processes & improve efficiency levels. You have to stay one step ahead of your competition to seek sustainable competitive advantage.

All these things will allow you to gain a sustainable competitive advantage. An advantage in the services sector that shall

Career Overview

As a resort manager, your job will include managing all aspects of a resort, including lodging, food and beverage management, human resources, housekeeping, attractions, and guest services. You'll be in charge of employees, finances, customer service, promotions, and quality control. Resort managers often have to work nights and weekends, putting in long hours to ensure the success of their establishment.

Job Description

Includes duties in three major areas: Daily Operations - Finances and Marketing; Customer Service and Human Resources

Daily Operations, Financial, and Marketing Duties

Resort managers oversee product stocking, accounting, and marketing efforts at the resort. As a resort manager, you'll hire contractors to perform services, such as painting or plumbing. You'll ensure that all supplies, from housekeeping materials to furniture, are in good condition and in stock. You'll monitor payroll, customer billing, and expense accounts.

Customer Service

Resort managers ensure positive customer experiences by maintaining high-quality facilities and remedying problems. At the resort, you'll conduct room, kitchen, and grounds inspections to make sure that they are all up to code. You'll greet guests at arrival, create standards surveys, and find acceptable solutions to problems that may arise.

Human Resources Responsibilities

As a resort manager, you'll be in charge of hiring, training, and scheduling new staff members. You'll set goals for employees and help your staff achieve these goals. You might also have assistant managers who you'll work with to manage departments, such as housekeeping, dining, security, and desk personnel.

Contact: 4382 HWY # 60, RR#1 DWIGHT, ONTARIO, P0A 1H0, CANADA 1-800-387-2244 stay@algonquininn.com

JOB

Language : English Experience : Fresh Ability to Supervise: 5 to 10 People

SKILLS:

Maintain Records of Food Cost; Consumption; Sales & Inventory; Prepare & Cook Food on a regular basis or for special guests and events; Meals and Speciality Foods; Train Staff in Preparation; Cooking & Handling of Foods; South Indian; International; Supervise Cook & other Kitchen Staff.

WORK INFO:

Room & Board Provided

How To Apply

Email: gm@senatorhoteltimmins.ca

Phone: ( 416)-918-1356 (12:00 PM to 05:00 PM)

E-mail: 14 Mountjoy Street, South Timmins, ON P4N 1S4

These days it’s the world of digital media & promoting your restaurant or food business is far easier & trendier than before. More than just word-of-mouth or viral marketing, it’s the digital media involvement that counts largely. Also, the creativity that is needed for promoting your restaurant business which is, in these modern times, a massive need for most people.

Your restaurant business or if, for instance, you have just stepped into the food business as a new entrant. You would indeed love to experiment with some new things that are best for the sake of promotions that will surely make your business more worthwhile & interesting for you. Interesting, of course, in many ways, as the restaurant business is more technically challenging than it seems in the early days. So, be more practical & try digital media for your promotions, i.e. video promotions are the most suitable strategy for creative aspects.

According to a study concerning the restaurant business, 55% of consumers want to see more video content from a brand or business they support. Furthermore, this holds for your restaurant. The digital arena of today, i.e. the modern times, is more eagerly & effectively focused on interesting, catchy and unique videos that draw customers in. These restaurant videos can entice diners with mouthwatering videography and also keep your restaurant top of the mind. The most amazing thing is the competitive environment it creates for the many restaurants in town. While travelling around you would realize that a particular restaurant might be very fun in terms of food quality & deliciousness. However, when you try a dish, you are not impressed. It is here you realize the true importance of video marketing.

Here are some key tips;

CHEF INTERVIEW VIDEOS:

The chef interview videos are one of the best in video marketing for those who would love to meet the Chef. Impressively, there is a section on the website, ‘Meet the Chef,’ which makes you meet the guy who is the person behind some smooth & deliciously cooked food.

Throughout the year, there are plenty of offers that are exclusive and are termed as the Chef’s most special. It defines the deals obviously that are

By exclusively giving your website visitors and social media followers an inside look into the life of your Chef. You personalize your restaurant and make people want to visit the restaurant at far more frequent intervals. Engaging the customers or potential ones with the Chef is integral to relationship marketing.

Interesting questions would make it more appealing by asking where you learned to cook. Also, what are your favourite at-home meals?

DINER TESTIMONIAL VIDEOS- ‘Amazing Dining’:

The diner testimonial videos as restaurant reviews are a powerful marketing tool for your restaurant. These diner testimonials can be used in your video marketing for the sake of your restaurant promotional strategies. Is via good customer reviews that can be a potential source or amount of business to your restaurant. It’s the power that these videos hold that can turn them into innovative marketing videos for marketing your restaurant.

HOME DELIVERY VIDEOS ‘Health & Safety Is Priority’:

There are many restaurants that use home delivery videos for marketing their restaurant, especially safe food delivery options. It was in the era of the pandemic when most of the places were just using home delivery options. These home delivery videos as a promotional marketing strategy were used by many restaurants precisely to promote a safe culture. Everyone dealing with food items was found wearing masks in the videos also with gloves while handling food. The food packaging was shown very clearly for the sake of better customer attention.

Similarly, after the pandemic, i.e. Post, Covid-19, these videos were found as the survivor of the restaurant & food business in a pre-pandemic era. During post-pandemic, the culture of food health & safety is what carried on with the trend. However, these days home delivery videos are more taken as part of the trendsetter videos for promoting a culture of health & safety in the restaurant business.

Obviously, you can make a creative video following a customer’s order from the initial order and then from the restaurant, including the cooking, packaging, and delivery of meals to the customer’s home.

MENU VIDEOS- ‘The Diversity in Your Menu’:

The menu videos are an interesting part of promoting your restaurant as they show the diversity in your menu. They clearly demonstrate how diversity in the menu is a key attraction for so many customers coming to your restaurant.

Different food menu items on different tables and what customers have to say is a very influence-generating way of video marketing. It shows what different customers let’s say a sample of five customers, have to say regards to a particular dish on your menu.

The goal is to attract potential customers via video marketing. A modern & very effective way of attracting customers to your restaurant. Also, a unique way if used effectively, as there are many attractions in a restaurant other than just food. Importantly, it must show variety, as ‘Variety is the spice of life.’