Matthew Trim’s Key Accomplishments as the Business Development Director of 131 Pizza, Melbourne, Vic

Matthew Trim’s Key Accomplishments as the Business Development Director (2012-2017) of 131 Pizza, Melbourne, Vic Well-known commercial real estate agent and Founder/Director of Commercial Adelaide Real Estate Group, Matthew Trim served as the Business Development Director of 131 Pizza, Melbourne, Victoria from 2012 to 2012. He purchased it 2012 and quickly grew it to be the largest independent pizza group within Australia before selling it to a national food service business. When it came to managing business relationships at 131 Pizza, Trim did a praiseworthy job, including –    

Setting up and maintaining key stakeholder relationships Negotiating contracts with key suppliers Proactively developing solutions to meet consumer demands Leading the achievement of business objectives related to customer satisfaction and profitability  Arranging and participating in internal and external customer debriefs  Actively promoting products and services to achieve sales growth  Developing online portal for clients ordering from wholesalers Matthew Trim also successfully led customer service, account management sales and staffing operations. His job included everything from identifying potential new customers, researching and building relationships with new customers, to planning approaches and pitches to key stakeholders. He engaged with the customers to understand their requirements and delivered solutions that best suited their needs. If customers had complaints or issues with the products or services, he satisfactorily resolved them too.

 Additionally, he managed staffing operations which included coaching, counseling and managing staff performance (providing constructive feedback)  He trained staff to induct into company systems and management programs  He also developed lasting and long term customer relationships, & ensured consistent provision of outstanding customer service.

As the Business Development Director of 131 Pizza, Matthew Trim implemented many strategies that led to its success. For instance, he set up a new website and online ordering portal plus ordering app, implemented Salesforce CRM which increased business productivity, and developed new business streams that aided organisational profitability.