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SUMMER 2019/20 ISSUE 94


PROFILING local success


COVER STORY , take me EE

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See our bucket list travel destinations with 'Chimu Adventures' on page 6


Chimu’s 15th Birthday

Celebration For 15 Years, Chimu have been inspired by the incredible places we visit, the travellers we meet and the communities that welcome us on our travels. Based right here in the Sunshine coast, offering tailor-made journeys and small ship cruises to Latin America and the Polar regions, travel literally runs through our veins. Whet your apetite for a Chimu Adventure with our staff’s top picks. Choose one of these journeys or call us and let us tailor something to suit your budget and style.

most popular


most popular

South America Circle

Antarctica Empowered

Highlights of Peru

Begin in Buenos Aires, then to Iguazu Falls and Rio de Janeiro, before flying to Peru. Here you will travel from Lima to Puno to see the islands of Lake Titicaca, before exploring Cusco. Visit iconic Machu Picchu, Lost City of the Incas, and enjoy an unforgettable Amazon lodge stay before ending your trip in Chile’s capital, Santiago.

DEPARTS 21 FEBRUARY 2020 Join us on this once-in-a lifetime journey to Antarctica with one of Australia’s greats, Kurt Fearnley AO, as our special guest. This exclusive journey will explore the wilderness and landscapes of the enigmatic Antarctic Peninsula.

Packed with experiences, this nine-day trip lets you see all the best that Peru has to offer, starting in the country’s capital city, Lima, you will travel to Puno then spend a day out on the waters of Lake Titicaca. Next, take a tour of Cusco before travelling into the Sacred Valley to discover the ruins of the ancient Incan Empire at Ollantaytambo and Machu Picchu.

21 days from $7,689 pp

11 days from $13,135 pp

Live for today... For more information or to book, visit www.chimuadventures.com, speak to one of our Destination Specialists on 1300 678 909 or visit our office at 402/45 Brisbane Road, Mooloolaba Terms & conditions. Prices correct at the time of printing. Contact us for full terms and conditions.

9 days from $2,905 pp

editor's NOTE Matters Magazine is all about WHAT MATTERS MOST ON THE SUNSHINE COAST. We are constantly looking for (and finding) things and people that matter. Our content is almost entirely local, and that is by design. This issue of the magazine is themed COLD is the new HOT and we share some local, pretty cool stories with you, including our cover story about founder of local Antarctica Adventure specialist, Chad Carey on page six and new Flo Cyro Sunshine Coast, located in the new sports hub at Birtinya where they use cryotherapy (sub zero temperatures) for peak health and vitality, check out their story on page 36. Something that is especially dear to my heart is empowering people to unlock their own personal power and potential. It makes me so sad when I hear someone upset about something that seems a little pointless. When we are stuck in a moment, or a situation, we feel like it’s the end of the world. Me too; I’ve most definitely been there, but it’s my goal and my intention to share the tools that I have learnt that have brought me peace and joy. I truly see a world where we can all live with calm and happiness each and every

day. Now you might read this and think, yeah in fairyland that might be possible, but honestly, with a few tools, we truly can help ourselves so much more. At Matters Magazine, it’s one of our passions to INSPIRE you, our reader. We want you to feel motivated to lift your game and to live your best life. We want to educate you on all things business and life. Give you information to empower you in your business and your life. We want to connect you to like-minded business owners and business professionals. We want to share their success stories with you, to inspire you to step up and into your own personal power and potential. We believe in you and we want you to believe in you more too. I would also like to say a massive thank you to Claudia Belle Cooper from Bleu Bean Café for allowing us to use your gorgeous waterside venue for some images this issue, greatly appreciated.

We would truly love your feedback. What would you like to see more of in the magazine? What do you love? What kind of articles appeal to you the most? Let us know and we will pop your name into our competition to win two movie tickets to Kawana Event Cinemas, it’s that simple. Just email me  vmagic@bmmag.com.au to let me know your thoughts.


g a M e i k c Vi



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Check out the range at www.nudicover.com www.mattersmagazine.com.au 3

Small Business of the Year: Business Matters Magazine


Published by Matters Magazine ABN: 95 131 837 833 P. 5444 4456 Buddina Editor/Advertising Enquiries: Vickie Magic, 5444 4456 or 0433 198 868 editor@bmmag.com.au


Photographer/Distribution Operations Manager: Dranko Magic, 0408 751 863 magic@bmmag.com.au Design: Head Designer Zonya Bird | Creative Bird Design zonya@creativebirddesign.com

Sub Editor, Writers and Proof-readers Isobel Coleman isobelcoleman@bigpond.com Vickie Magic editor@bmmag.com.au Aliesha Smit alieshasmit@gmail.com

Printers: The Inkspot Commercial Printers Maroochydore 5443 5431

No part of this publication may be reproduced without written permission from the publisher. All material in Matters Magazine is subject to copy right provisions. All editorial and advertising in Matters Magazine is accepted and published in good faith based on material provided by contributors and advertisers. All care is taken by the publisher, however responsibility is not accepted for errors or omissions and opinions expressed do not necessarily reflect those of the publisher. See guide at the end of each article as per details below.

a c ca e f m

Advertorial Column Column Advertorial Editorial Feature Story Matters 4 ISSUE 94


10 Community Business with Roz White 11 Crewdo with Dane Shelford 12 Fire Up Coaching with Kathy McKenzie 22 Living Valley Springs with Gary Martin 38 endED with Mark Forbes 39 Bentleys with Brendon Murray 40 See Restaurant Recipe with Chef Federico 41 Fresh Meat Recipe with Jack Bailey 43 Splaseo with Gideon Shalwick Chomley Family Law with Micaela Chomley 45 56 Fit in 20 with Roelie Schmidt 58 Mayoral Business with Mark Jamieson 59 Englander Davis with Sam Attwood 60 Zen Den with Brad & Bec Wilson 62 Your Move Fitness with Rod Jones & Jodi Marriott 63 The Business Network Noosa with Michele Purvis 65 Rapid Mindset Therapies with Spiri Buhagiar Number Business with Ted Fitzgerald 70 71 GuaRENTeed with Kylie Chivers & Luke Forman 73 Craig Levitt 76 Jean Sheehan 77 Aphrodite’s Gift with Margaret 80 Dear Vickie with Vickie Magic 81 Transcendental Meditation 82 Fox Finance Group


Online: www.mattersmagazine.com.au Distributed from Beerwah to Pomona. Readership approximately 35,500.

Editor’s Note Contents


Leisa-Kay Fleming | Leisa-Kay Creative leisakaycreative@gmail.com

Writers and Columnists this issue: Aliesha Smit, Bec Wilson, Brad Argent, Brad Wilson, Brendon Murray, Bret Davis, Chef Federico Delfo, Chris Childs, Craig Levitt, Dane Shelford, Fiona Birken, Fox Finance Group, Gary Martin, Gideon Shalwick, Ian Ugarte, Jack Bailey, Jean Sheehan, Joanne Kristoffersen, John Gowland, Jonathan Allen, Jodi Marriott, Kathy McKenzie, Kate Brown, Kelly Smith, Kendall Morton, Kylie Chivers, Leigh Rachow, Levon Yadhdjian, Liz Burrell, Luke Forman, Mandy Ward, Margaret Mancini, Mark Forbes, Marilyn Black, Marilyn Brayshaw, Mayor Mark Jamieson, Melissa Austin, Micaela Chomley, Michele Purvis, Paula Gowland, Reverend Chris Ivey, Rockpool Dining Group, Rod Jones, Roz White, Roelie Schmidt, Sam Attwood, Sarah Fisher, Sharee Webster, Sheena Canning, Spiri Buhagiar, Tamara Large, Tania Barton, Ted Fitzgerald, Vickie Magic, Vicki Cooper, Victoria Berry, Yasna Hawthorne

3 4



Austwide Insurance Brokers, iJetSki, Suncoast HR


Sunshine Uniforms, Brilliance for Business, Your PropertyCare


Sunshine Coast Art and Framing Gallery, Astute Finance, The Cat Retreat Café


Purpose Real Estate, Think Money, Narrative Lab

REGULAR MATTERS PAGES 9 25 49 57 64 72 75 87 88

I.T. Matters with Secure Access Real Estate Matters with LJ Hooker Mooloolaba Investment Matters with Small is the New Big Accounting Matters with Holmans Accounting Home Care Matters with Home Care Commercial Matters with LYNP Projects and Construction Solar Matters with Wholesale Solar Education Matters with St Andrew’s Anglican College Your Printing Matters with The Inkspot Printers

Good things do come in small packages


Your Bucket list with Chimu Adventures RockPool Dining Group Surrender Article with Vickie Magic Small is the New Big Cold is the New Hot with Flocryo Locals in Business and Life

50 54 66 73

Secure Access celebrates 20 years Astute Financial Planning Sunshine Uniforms Locals in Business and Life

78 83

Andino The Magician Locals in Business and Life


Locals in Business and Life

Noosa Valley Design

Studios from $90,000 on your land Contemporary lines, timber floors and quality finishes make our homes both sophisticated and relaxed


LOCAL FOCUS - HBA Encompass, Harlequin Blinds and Security, Click Access, Destiny Rescue, The Bookkeeper Hub, Rockpool Dining Group, Montville Grove.

FEATURES 14 26 90

LOCALS WITH A PASSION FOR FASHION COLD IS THE NEW HOT FEATURE: Do you have 2020 vision? THANK YOU FEATURE – Avenue Dental, Suncoast HR, Evolve Accounting & Advice, Harlequin Blinds and Security, Scott Property Group, Matters Magazine, LJ Hooker Mooloolaba, Chomley Family Law, Onxy Poppy Boutique

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Chimu Adventures Founder, Chad Carey shares some bucket list travel destinations. BY ALIESHA SMIT

For Chad Carey, deciding to start a travel company to Latin America was a surprisingly easy decision. After a few beers at a London boat race with his friend and now business partner, Greg Carter, Chimu Adventures was born. Their passion for travel built the foundation of their globally-successful travel company.

The idea was borne from personal experience. Chad travelled through South America for six months and during this time began to develop a business plan and make industry contacts in the region. South America was still relatively untouched by the capitalist nature of modern tourism. Where locations such as Europe, North America and Asia had changed in essence, due to over-tourism, South America was still a hidden gem. It offered a vibrant, exciting and colourful culture with a mix of European lifestyle. Chimu Adventures was built on the premise of providing tailor-made, bucket-list-item trips at affordable prices to the Australian public. Developing custom holidays for any budget, ranging from 3 to 5-star quality, is what has carried Chimu Adventures to its 15th birthday. They have filled the market gap by providing quality trips to the everyday traveller; allowing what were once-in-a-lifetime trips to possibly become more than once-in-a-lifetime. Here are Chad’s favourite destinations: GALAPAGOS ISLANDS – SOUTH AMERICA The three currents which feed a range of nutrients into the water of this archipelago make the marine life in this area second-to-none. Whilst snorkelling, Chad says you may see a Galapagos penguin turn and bump into a green turtle, and then see a shark or dolphin in the distance. Not to mention the native iguanas, giant tortoises and seals. Chimu Adventures’ range of island cruises also takes travellers to see the stunning landscape, lava fields and lagoons. PATAGONIA – SOUTH AMERICA The natural beauty of this Argentinean and Chilean region boasts snowy peaks, volcanos and lakes. Comparable to New Zealand’s South Island, Patagonia is the ultimate outdoor adventurer’s destination with a plethora of activities from trekking and horse-riding to biking and 6 ISSUE 94

skiing. However, the more relaxed travellers may also want to try the four-day Tierra Patagonia Hotel and Spa trip to experience this stunning landscape from the comfort of luxury surroundings. PERU – SOUTH AMERICA This destination has it all, from the Amazon rainforest to some of the best restaurants in the world. The Amazon offers extraordinary wildlife which Chad says is “almost like nowhere else on the planet”. With Lima’s street markets and incredible food scene, Peru has something for everyone. FALKLAND ISLANDS, SOUTH GEORGIA AND ANTARCTICA This region - commonly experienced on a 10-day expedition - offers arguably the most incredible wildlife scene in the world. The Falkland Islands are a collection of 750 islands which are home to a range of seals, albatross and penguins. Not to be outdone, South Georgia boasts seals, reindeer, 30 million birds and the largest king penguin colony in the world. Chimu Adventures also takes travellers to the Antarctic Circle to see breathtaking icebergs, peaks, glaciers and rock formations, not to mention orcas and leopard seals. An exciting addition to the cruises on offer is Chimu Adventures’ very own leased and run Antarctic cruise ship. Based on observing years of Australian travel habits, Chad and Greg have now established an expedition on their own ship, the Ocean Endeavour. Specifically chosen to meet the needs and wants of Australian travellers, the ship boasts clean and comfortable accommodation, moderate pricing and quick disembarkment times, so travellers see more of the exquisite scenery and less of their bedroom walls. The Ocean Endeavour was carefully chosen to provide the best Antarctic expedition for its Australian clients. There are countless more bucket-list-item experiences Chad suggests, especially in Asia, such as hot air ballooning in Bagan Myanmar, looking

for leopards on safari in Sri Lanka and exploring the second largest square in the world at Esfahan, Iran. After years of personal travel and owning Chimu Adventures, Chad says that all too often people are influenced into booking a trip by hearing about the experiences of others, without doing their own research. He suggests looking at alternatives to consumer-driven tourist destinations like Disneyworld; although it is a fantastic holiday for some, often going outside the popular cities and commercially-packaged holidays can result in the best experiences. Chad also recommends that travellers go on their dream adventures when they are as young as possible. He says that sadly, some people wait their entire lives for a bucket-list-item trip and by the time they decide to take it, they are not physically able to do all the activities they dreamed of doing. There are, of course, financial practicalities to embarking on these trips, but Chimu Adventures offers a range of pricing to allow people to take these dream holidays whilst they are still able. Time of year can also have a massive impact on the feasibility and prices of some destinations. Travellers should seek the advice of an experienced travel agent when planning a trip to ensure the best experience possible. There are many variables when planning a holiday and getting professional advice may remove some of these risks. Chad’s advice for running a successful business is simple: read. Often people seek professional business consultancy without first trying to understand and dissect the information for themselves. He suggests the best way to understand your business is through honest business research. Once you understand what a successful and financially-viable business looks like, you will be able to analyse and adjust your business practices accordingly. Practically, be careful not to price yourself out of the market. Although slight premiums may be accepted by customers if you offer a superior product or service, make sure that pricing is still competitive against similar businesses. Chad carefully watches the market to ensure he is aware of where Chimu Adventures sits among its competitors. Sunshine Coast-raised, Chad has succeeded in the business world through his passion for travel. By spotting a gap in the market and working with a like-minded team, he and Greg have built a globally-recognised travel company. Consider Chimu Adventures for your next dream holiday. e www.chimuadventures.com // www.getaboutasia.com




www.mattersmagazine.com.au 7




A trio of neighbouring restaurants at Sunshine Plaza, from the celebrated Rockpool Dining Group, offer gastronomic travellers and festive revellers a feast of opportunities for end-of-year soirees as ‘the most wonderful time of the year’ draws near. With great festive feasts on offer, versatile event spaces and a $100 voucher for pre-booked groups of between 10 and 20 guests, families and groups of friends can end the year on a high.

including an attractive corner space with booths and tables, and the far end of the restaurant that boasts one long banquette and smaller tables for 38 guests. The whole restaurant can be exclusively hired.

Trendy Tex-Mex diner El Camino Cantina is the party destination. Gather the crew, rev up the jukebox, flaunt a sombrero and indulge in some Tex-Mex fuelled merrymaking that can’t be found anywhere else on the Coast.

The menu is the ultimate, seasonal, movable feast: beginning with antipasti, progressing to pasta, hand-tossed Neapolitan pizzas and main dishes, then segueing into vibrant salads and side dishes, and ending with fabulous, hand-crafted desserts and a paintbox of house-made gelato.

Overlooking the waterfront dining precinct, The Riverwalk, this 250-seat cantina is ablaze with neon signage, colourful accessories and festoon lighting, and hums with trademark cool tunes. Bi-fold windows open onto a timber-decked al fresco area for 24 guests that can be exclusively hired. A semi-outdoors space at the back of the restaurant seats 180 guests and is perfect for a private event. The menu blends a little bit of Tex (Texan) with a little bit of Mex (Mexican) in a quintessential super-fusion of soft-shell tacos, sizzling fajitas, quesadillas, nachos, house-made tortillas and bottomless baskets of complimentary tortilla chips and salsas. The legendary Tex-Mex experience extends to the drinks menu, which features El Camino’s famous margaritas, served frozen and on the rocks. Summery flavours include mango and strawberry. A Tex-Mex fiesta package is available from Friday to Sunday, for lunch or dinner, and includes a three-course, shared menu with two hours of margaritas, house beer and wine ($79pp). Upstairs, iconic Italian eatery Fratelli Fresh offers something more refined, yet still approachable. Designed with an internal-courtyard feel, the restaurant is drenched in natural light from large, bi-fold windows that open to waterside views. Vines drape from a hanging plant elevation and planter boxes add splashes of greenery throughout, creating a stylish 154-seat event destination. The versatile space can be segmented into several areas for groups, 8 ISSUE 94

Host a festive group for Festa Italiana – available lunch and dinner from Friday to Sunday – which includes a three-course menu and two hours of flowing Aperol spritz, espresso martinis, house wine and craft beer ($79pp). Add some razzle dazzle to a festive event with gold dust sprinkled spritzes, gold leaf garnished oysters and 25 flavours of ‘Spritzmas’ to choose from. An indulgent Golden Spritz features Aperol, passionfruit liqueur, gold dust and fresh passionfruit. Also located on The Riverwalk is The Bavarian – a hotspot for group events and unbridled fun. Overall the restaurant accommodates 400 guests, including 40 on a timber-decked alfresco area that can be hired as a private space. Inside, a semi-private space caters to 50 guests. The menu spans Bavarian classics, such crisp pork knuckle, crackling pork belly, traditional sausages, schnitzels and shared platters and lighter bites includes build-your-own salads. The Festive Feast is available over the Yuletide season, featuring appetisers of potted smoked salmon with dill, crème fraiche, creamed horseradish and lavosh, alongside a cold meat and cheese platter. For main course, a Christmas platter includes ham, stuffed porchetta, Christmas sausage, sautéed potatoes, roasted green beans, potato salad and sauerkraut. The feast includes a two-hour drinks package ($69pp), or without drinks ($55pp). A children’s package is also available including a kinder meal, drink, a scoop of ice-cream and pretzel to decorate ($20pp). e



It’s important to first explain what the dark web is and why it creates a risk for a business. Simply, the dark web is a part of the internet that is encrypted and not indexed by search engines such as Google, and hence it’s not generally visible or freely accessible. Due to the anonymous nature of the dark web, and that its usage cannot be tracked due to the layered security, it is commonly used for illegal activity. Many different risks exist when it comes to addressing cybersecurity. One such risk that is increasing exponentially is cyber-criminals gaining access to email and online systems to purchase stolen passwords and utilise techniques known as (but not limited to) credential stuffing. Credential stuffing is a process of utilising large quantities of usernames and passwords to attempt access to as many different sources as possible until something unlocks. It’s like having thousands of keys to try and open a door; the more keys available to try, the more likely the door can be unlocked. On the dark web, passwords cost as little as $2. • 67 per cent of cyber breaches in Australia during Q1 2019 utilised compromised passwords. • 80 per cent of hacking-related breaches leverage either stolen or weak passwords.

A common problem is that all of us, generally by nature, use common passwords in multiple locations to make it easier for us to remember, which we should not do. In a scenario like this where passwords are stolen, and a common password has been used, other systems that use the stolen password then become vulnerable to compromise. Ways to reduce the risks of a breach from leaked passwords are: 1. Have robust password policies that require frequent changes and force passphrases or password complexity that are alphanumeric and contain special characters. 2. Where available, implement two-factor authentication on cloud and business systems. This will provide a second line of defence so that if your password is compromised, a pin is also required in addition to gain access. 3. Invest in a dark web monitoring service for your business email. This type of service only requires a small investment but will provide the peace of mind that if a password leak occurs, you can be notified and take necessary actions. 4. Educate teams. It is important to educate your teams on cyber risk and ways in which they can easily identify items or behaviours that could increase the risk or introduce a breach. m www.secureaccess.com.au

• 60 per cent of small to medium business will go out of business within six months of a cyber incident.


Your passwords can become exposed, not necessarily by a direct exploit of your business systems, but through other providers services that you utilise for your business. To utilise these services, you are required to sign up using an email address and password which is often with a company email address. This provider’s service is then compromised, large volumes of account information are extracted in plain text and then sold onto the dark web for other cyber-criminals to purchase.

Jonathan has 16 years’ experience in the technology industry, with eight of those years at Secure Access. He started his career as a technician and has spent the last 10 years in Operations Management and Account Management roles, providing strategic technology guidance to small and medium-sized businesses.




Secure Access

Cloud Services

Project & Technical Services

Communication & Connectivity

Technology Advisory

Managed Services

Security & Audit Services

1300 880 565

sales@secureaccess.com.au www.secureaccess.com.au www.mattersmagazine.com.au 9



I’M IN LOVE! Our love for food is a universal language understood in every corner of the world. I believe this is particularly true for chocolate (and wine)! So, it was my great privilege to learn first-hand, the ‘story of chocolate’ as it is told by one of the most recognised brands, Lindt Chocolates, on a recent visit to their headquarters in Zurich, Switzerland. Invited as their guests, we also had the honour of meeting world tennis ace, Roger Federer, another amazing Swiss export.

Lindt & Sprüngli have been producing chocolate for 175 years. Founder, Rodolphe Lindt, was creating chocolate, but he knew it wasn’t quite right. It was flavoursome, but it was crumbly and gritty. He discovered a breakthrough by chance whilst milling a batch of chocolate after accidentally leaving the machine on for three days. Whilst the cocoa mixture had churned away over these three days and nights, miraculously, the process had exponentially changed the consistency of the chocolate base into a beautifully refined, silky and creamy blend. The grittiness had gone, the flavour intensified. This moment changed the creation of chocolate forever. The innovation was an absolute sensation, and the rest is history. Lindt is immensely proud of its discovery for creating beautiful chocolate. Rudolf Sprüngli, also a chocolatier, acquired Lindt and today the CHF 4 billion revenue company trades as Lindt & Sprüngli, a publicly listed company with two of the founders’ grandsons as board directors.

A master chocolatier looks for new ideas by tasting many different foods, often visiting their local markets for inspiration, but the most important ingredient to creating beautiful chocolate is cocoa. Cocoa trees grow in the shade of a banana palm or similar. Lindt source cocoa from areas such as Madagascar. The fruit is picked and laid onto banana leaves where the fermentation process is allowed to begin. A cocoa fruit pulp tastes sweet, like pineapple, but the bean which is used for creating chocolate has quite a bitter flavour. Fermented fruit is cut open using a sharp guillotine for bean selection, looking for beautiful rich brown colours. If the beans are too violet in colour, they are rejected as this means the fermentation process has not been successful and the beans are too young. The second most important step in creating fabulous chocolate is the roasting process as it brings out all the glorious flavour. Then, the milling creates the magic, refining the rich cocoa liquor to a luxurious, silky base ready for flavour heaven. Food and chocolate. I’m in love! #shoplocal #becomealocavore ca

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Business Owners, are you throwing money away on ad)ertising like a Chinese Millionaire at a Casino? In this article I am going to tell you exactly how you can use Google Ads to put your business in front of people screaming for your products and ser)ices to stop you from flushing your ad)ertising dollars down the toilet. Let's get into it...

They embark on a journey of gathering ideas, looking on Pinterest for Bali inspired decor, digging deep on the internet to find that wow factor that will make their friends jealous. This buyer is not quite ready to buy right now but once that Pinterest board is complete their wallet is coming out. Targeting future buyers based on their browsing beha)iour is where the real opportunity lies.

There are two types of buyers you need to consider. The first are buyers that are ready to buy from you right now. This is the buyer that left the car on whilst quickly running into the fish and chip shop to pick up Fridays takeaways and the trusty toe strap on their thong could no longer withstand the years of strain and snaps off. Now, we all know life can’t continue with a broken thong so this person is well and truly ready to buy another pair ASAP. The other type of buyer is the Future Buyer.

If your future buyer is searching deep to find the perfect outdoor Moroccan daybed you can use the power of Google Ad)ertising to showcase your entire Moroccan daybed collection to make their search a little bit easier. Also, If you are a local business you can tell google you only want your Moroccan Daybed ads to show to people in specified locations. That’s smart! If you are a small business wanting to beat your competitors to the punch, consider mo)ing some of your marketing focus towards the future buyer and start seeing an ama-ing return on in)estment.

This is the buyer that watched My House Rules once and decided they want to turn the backyard into an entertainers dream for all of the parties they are ne)er going to ha)e.

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I have just had the enormous privilege of attending a global coaching conference in Prague and loved the humour and energy of our keynote speaker Luvvie Ajayi.

Luvvie spent her early years in Nigeria before moving to America and her message is a simple one which you may have heard before.

Get comfortable with being uncomfortable! It is easy for us all to fall into routines that become comfortable. We keep doing what we are doing without actively stopping to think about what routines are no longer serving us. We live without rocking the boat too much. As Luvvie spoke, I thought about the tall poppy syndrome. I thought of my own experience where I often fall into old patterns of playing down my achievements when I should be celebrating them. At family functions, I still hold back from talking about my own success for fear it will not be acknowledged or that I will appear to be bragging. My bigger question now is, how can I celebrate the successes of my brothers and sisters more and, in turn, share what I am getting fulfilment from. Luvvie talked openly about how for many telling the truth is big discomfort. As a blogger, she says what people feel but often fear saying. Fear of telling the truth holds people back. Think of the small moments when you resist giving someone feedback that means in the bigger moments, you are not practised in the courage it takes to tell the truth. For example, to say to someone that their behaviour is not appropriate. To share how you really feel.

For us to get the world to be more, we must tell the truth more. We need to expect more of each other and practise in the small moments telling the truth and be okay about hearing the truth.

As humans, our habit is to not rock the boat. We put harmony above all else.

If we are going to be the best version of ourselves, we need to take risks. We need to tell the truth even when it is hard. When we are afraid of telling the truth, think about the consequences we are afraid of. What is the worst thing that could happen? What is the worst case scenario, and can you figure it out?

What is the best case scenario? Our job is to go through life being the best version of ourselves - not worried about the tall poppy syndrome or creating tension. Stand in the tension and don’t let fear stop you from doing what you want to do. ca

If you would like to know more about customising a program for your teams, contact FIREUP at info@fireup.com.au or 1300 347 387. For Accredited Programs commencing near you see www.fireup.com.au


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MATTERS MAGAZINE ISSUE 93 LAUNCH PARTY Celebrations for the launch of Matters Magazine Spring Issue at Kawana Surf Club.

Hudson Horne (Next Level Innovations), Leigh Rachow (Your PropertyCare) & Peta Horne (ENJO Sunshine Coast)

Roelie Schmidt (Fitin20) & Vanessa Nock (Uniqueness)

Fabe Keily (Real Women Global) & Andino Magician

Joanna Kristoffersen (iJetSki) & Dione Mauric (Advantage Business Sales & Valutions)

Brad Argent (Sunshine Uniforms), Zonya Bird (Creative Bird Design), Liz & Rob Burrell (Click Access)

Vickie Magic (Matters Magazine) & Fiona Hall (Commitel)

Cameron Parsfield & Kylie Davis (Vine Networks Bitinya)

Rob Perriman & Bret Davis (Wholesale Solar Installers)

Has our beautiful sun played havoc with your skin? Are you ready to look and feel better? Aphrodites Gift is a Cosmetic Skin Therapies Franchise. If you are READY to REFRESH, RESTORE or REJUVATE your look, contact Registered Nurse Margaret to find out more.


Claim your complimentary face and full skin assessment. Let us show you what is possible, services available include; anti-wrinkle and dermal filler injections, various depths of medical peels to address your individual skin concerns, ‘Aspect Dr and Cosmedix skin care’ range, plus various other treatments and procedures to help you look and feel your best. Online booking www.bit.ly/2AphroditiesGift F: Aphrodites-Gift-Cosmetic-Injectables


Services: Full Face Assessments • Cosmetic Injectables • Skin Needling • Chemical Peels • Skin Care • Non-Surgical Facelift • Anti Wrinkle Treatments • Discolouration Treatments • Problematic Skin Treatments • Medical Grade Treatments www.mattersmagazine.com.au 13

Tahitian pearl pendant. A forever after creation. Uniquely designed Uniquely you. Uniqueness Private studio, Maroochydore Vanessa Nock 0409 057 442 www.vanessanock.com.au

‘Those Blue Eyes’ Kaftan dress with slit Czarina Kaftans, Sunshine Plaza (David Jones end) www.czarinakaftans.com.au

ASK US ABOUT OUR L’OREAL NO DAMAGE COLOUR! SCBWN Award Winner 2016 New York Fashion Week Participant


Ph 5445 6799

3 Ballinger Place, Buderim FIND US 14 ISSUE 93 94

Anika bag by Ruby Yaya, $107 Onyx Poppy Boutique, Sippy Downs Antique button pendant, $265 Renee Blackwell Design www.reneeblackwelldesign.com

Cherry Lane shorts and blazer, Shorts $54 Blazer $79.95 # Chapter Three Maleny

Delight your family and friends with these Evo Christmas Crackers containing Repairing shampoo, conditioner and a holiday treatment, only $14.95 Suite Three Hair, Buderim www.suitethree.com.au

Narrative Lab is an empowering brand of solid, customisable fragrance for both men and women. Your life, your fragrance. Own it! $99 Narrative Lab www.narrativelab.co


Star pendant slider and chain, 9k yellow gold


P: 5370 9222

To Hold & To Have, Buderim www.toholdandtohave.com www.mattersmagazine.com.au 15

Purple sapphire and diamond, 18k gold ring

Renee Blackwell Jewellery Design

To Hold & To Have, Buderim www.toholdandtohave.com

Remarkable one of a kind earrings and pendants featuring vintage and Antique collectable buttons set in sterling silver.

Fashion should be fun and make you feel fabulous.

Treasures from a bygone era to cherish today!

Michele O’Flanagan Onyx Poppy Boutique

Available online reneeblackwelldesign.com

Jump floral Elastic waist dress, $149 Also available in black Onyx Poppy Boutique, Sippy Downs

Treat yourself and your littlies to tangle free hair. The Tangle Angel is a total game changer! Large $34.95; small $29.95 Suite Three Hair, Buderim www.suitethree.com.au

Three drop ‘Old World Antiqued’ sterling silver earrings, $75 Renee Blackwell Design www.reneeblackwelldesign.com 16 ISSUE 93 94

White Closet pretty women dress, $89 # Chapter Three Maleny


Jewellery is like the perfect spice it always complements what’s already there. DVF Jo Saxelby To Hold & To Have

Diamond ring (TDW 0.74ct), 9k white gold. Vintage inspired floral cluster design To Hold & To Have, Buderim www.toholdandtohave.com


‘Those Blue Eyes’ Handkerchief dress Czarina Kaftans, Sunshine Plaza (David Jones end) www.czarinakaftans.com.au

chapterthree.jp@gmail.com 2/45 Maple Street, Maleny # Chapter Three www.mattersmagazine.com.au 17

Morganite & Peridot rose gold pendant To Hold & To Have, Buderim www.toholdandtohave.com


Like the frosting on a cupcake, the perfect set of earrings is the ideal topping to any fabulous ensemble! Renee Blackwell Renee Blackwell Design

07 5477 0561 Multi Award Winning Manufacturing Jewellers


Vintage button earrings… treasures from a bygone era to cherish today, $120 Renee Blackwell Design www.reneeblackwelldesign.com

‘It was always you’ three way dress Czarina Kaftans, Sunshine Plaza (David Jones end) www.czarinakaftans.com.au 18 ISSUE 93 94

Pink diamond Jumpsuit, $85 # Chapter Three Maleny

Beautiful fashion with an effortless bohemian vibe

Dress like you’re already fabulous Judy Pearce # Chapter Three

Narrative Lab is an empowering brand of solid, customisable fragrance for both men and women. Your life, your fragrance. Own it! $99 Narrative Lab www.narrativelab.co

Tahitian pearl and diamond, 18k white gold earrings To Hold & To Have, Buderim www.toholdandtohave.com

czarinakaftans.com.au Sunshine Plaza

(David Jones end) Ph. 07 5479 2812

Santiago Strapless Cotton dress by Lula Soul, $139 Onyx Poppy Boutique, Sippy Downs www.mattersmagazine.com.au 19


‘Still I rise’ midi dress with lace details Czarina Kaftans Sunshine Plaza (David Jones end) www.czarinakaftans.com.au

Trilliant cut diamond ring. Handmade, custom designed to suit you. Find your uniqueness. Uniqueness Private studio, Maroochydore Vanessa Nock 0409 057 442 www.vanessanock.com.au

Vintage Egyptian button and emerald crystal earrings, $120 Renee Blackwell Design www.reneeblackwelldesign.com

The famous L’Oreal Christmas pack! Strengthening / Colour Protection trios. Just pay $55 for shampoo and conditioner to receive a complimentary Repair and Protect 10 in 1 thermal spray (valued at $31). Suite Three Hair, Buderim www.suitethree.com.au Cherry Lane jumpsuit, $55 # Chapter Three Maleny 20 ISSUE 93 94


No Excess: The Dutch Clothing Company, high quality shirts for any occasion Beau Gentry Men’s Store www.BeauGentryMensStore.com.au

Florentino: Made in Spain quality shirts, shorts and trousers Beau Gentry Men’s Store www.BeauGentryMensStore.com.au

Paul & Shark: Made in Italy handcrafted quality leather belts Beau Gentry Men’s Store www.BeauGentryMensStore.com.au

Coast Clothing Co. AUS: Casual wear, linen shirts and swim shorts, various colours Beau Gentry Men’s Store www.BeauGentryMensStore.com.au

You’re always IN STYLE with BEAU GENTRY Explore our great selection of exclusive menswear: MEYER SHORTS & TROUSERS Germany COAST CLOTHING CO. Australia PAUL & SHARK YACHTING Italy FLORENTINO Spain CUTLER & CO New Zealand And many more in store Mention Matters Magazine & Join our VIP list to receive 20% discount on non sale items.


Mantra International, The Esplanade, Mooloolaba (07) 5444 1621 Bay Village, Hastings Street, Noosa Heads

(07) 5447 3398 Shop online

BeauGentryMensStore.com.au www.mattersmagazine.com.au 21


Detoxification Our bodies and minds need time set aside every year to detox the system and fine tune the mechanisms that guarantee our health and happiness. We clean our homes, our wardrobes and our gardens, whilst the most important part of our lives often continues to accumulate waste. Our lives, mind and body would last a lot longer if we were to apply the same philosophy to them as we do to our environs. In spite of our high-tech elimination systems, our bodies accumulate toxic waste. Day after day, we are exposed to pollutants, including chemicals in our food and household products, chlorine and fluoride in our water, smog and fumes, cosmetics, off-gassing from synthetic products, new carpet and building materials, petrochemicals, organic solvents, pesticides and heavy metals. Even the fillings in our teeth can provide a steady source of toxic mercury which accumulates in the brain, organs and fatty tissue. Some years ago, I visited a university in India that specialised in agriculture. The students had been using chemicals to produce huge crops of vegetables. They had no modern machinery, so everything was done by hand. In time, the soil became so toxic that mutations started to appear in the vegetables. Many of the students became ill and some developed cancer. The entire project was closed down. A professor of organic farming was flown in from Zimbabwe to assess the situation and advise whether or not the soil could be healed. He concluded that, in its present state, the soil posed a grave danger to human life. He advised the university to bring in truckloads of wood charcoal from local timber mills and plough it into the soil. For eight months, the farm was dressed with charcoal as hundreds of trucks dumped their loads. Charcoal absorbs up to 80 times its volume in poisons, so the project proved successful. The soil was tested until there was no trace of chemicals. The professor then educated the students in the practice of organic farming. A worm farm was established, and composting was introduced. Areas were set aside to grow nitrogen-rich greens for mulch. Not only did the soil produce perfect crops, but the spirit of the students thrived. Years ago, a young, depressed cotton farmer came to our health retreat presenting multiple symptoms of disease. Her skin was covered in an irritating rash, her lungs were producing excessive mucous and her digestive system was critical. Her occupation had exposed her to chemicals. She needed an urgent detox. For several days, she fasted on protein drinks, organic eggs and water. The albumin component of protein mobilises fat-soluble poisons, whilst the fat in the eggs ensures 22 ISSUE 94

effective elimination via the liver. Healthy raw eggs are an effective natural detox agent. This method of detoxification addresses toxins stored in the fat, without compromising muscle integrity. When one fasts on juices or water alone, muscle wastage occurs first in order to provide the body with essential proteins. Treatments for this cotton farmer consisted of steam baths, lymphatic drainage, clay wraps and wet sheet wraps. A therapist would wrap the young lady in an icy wet sheet with a warm woollen blanket wrapped around the outside. She would rest in this contrast cocoon for one hour, after which she would be washed. After several days, the newly stained sheets reeked of chemicals. They actually had to be destroyed. The result achieved was amazing. Not only did all her physical symptoms disappear, but the girl’s personality revived. She was no longer depressed; in fact, she became the vibrant person that she had been in her teens. The relationship between the body and the mind is intimate. When one is affected, the other sympathises. Many people come to our retreat for a detox, simply because they feel toxic. However, it amazes me how many guests experience emotional release once the toxins are eliminated. In a study spearheaded by the Environmental Working Group, researchers at two major laboratories found an average of 200 industrial chemicals in umbilical cord blood from 10 babies born in August and September 2004. Tests revealed a total of 287 chemicals in the group. The umbilical cord blood collected by the Red Cross after the cords were cut, harboured pesticides, consumer product ingredients and wastes from burning coal, gasoline and garbage. Of the 287 chemicals detected, 180 are known to cause cancer in humans or animals, 217 are toxic to the brain and nervous system and 208 cause birth defects or abnormal development in animal tests.

Our environment is indeed toxic, causing the symphonic language of the human organism to go out of tune. Just like a musical instrument needs regular tuning, so our bodies and minds need time set aside every year to detox the system and fine tune the mechanisms that guarantee our health and happiness. a Gary Martin ND // Living Valley Health Retreat www.livingvalley.com.au

Discover the feeling of vibrant health AT L IVI N G VA L L EY - A N OT-FO R - PR O FIT, HO LISTIC HEA LTH R ETR EAT

Set amongst 145 acres of lush green hills in the Noosa Hinterland, Living Valley is only 30 minutes from Noosa, but a million miles from the hustle and bustle of daily life. You will enjoy world-class cuisine based around carefully designed nutritional programs, cleansing and therapeutic treatments, naturopathic consultations, health education, fitness training, pilates and exercise classes as well as cooking workshops and much more! Your healthier, happier future starts with just one call - 1800 644 733

“It is the best investment in yourself, a program of discovery and the tools for great living”


It’s life-changing ph: 1800 644 733 www.mattersmagazine.com.au 23


Come and try ou

r new

Summer menu!

123 Parkyn Parade, “The Wharf” Mooloolaba (Under the Tower) Tuesday to Saturday from 10 til late, Sundays 10 til 5 Ph:2407ISSUE 5444 5044 www.seerestaurant.com.au 94


After purchasing your investment property, the next key decision you will need to make is whether you will employ a property manager to help you, or whether you’ll manage it yourself.

Although many investors are financially-savvy, when it comes to finding tenants, dealing with day-to-day property issues or legal jargon, they are left in the dark. An experienced property manager can help make sure you receive a reliable income stream, excellent capital growth and the best returns possible - as well as a guarantee of exceptional customer service. A property manager costs approximately seven to ten per cent of your total rental income; however, the services and expertise offered by a good property manager is worth much more than this fee, plus in many cases the agent’s service fee is tax deductable.

• Manage your financial accounts for the investment property and provide regular reports • Inspect the property on a regular basis • Organise tradespeople for repairs and maintenance • Handle any disputes • Attend QCAT mediation and hearing • Manage the vacate process • Keep informed and updated on legislative changes Next edition: What are the key benefits of using an experienced and professional Property Manager? m www.mooloolaba.ljhooker.com.au

Some of the key roles of a Property Manager • Advertising your property for rent with professional photos and script • Open your rental property for viewings • Screening tenants, including reference checks, rental history review • Manage the condition report process • Manage the tenancy agreement signing process and handling questions


Principal/Business owner of LJ Hooker Mooloolaba

Yasna commenced her career in real estate at the age of 18 and hasn’t looked back. Starting as junior receptionist and working her way through all the job roles and departments in real estate, Yasna loved the industry so much that she bought the office and has been at LJ Hooker Mooloolaba for over 22 years.

Are you looking for a local Real Estate Agency with a FIVE STAR RATING? At LJ Hooker Mooloolaba, we are a business of local people just like you. We pride ourselves on caring and understanding to help you achieve your goals. We cover residential Sales and Property Management as well as Holiday Rentals.

Our sales team offers cutting edge marketing strategies; savvy negotiation skills and a flexible approach to suit and each and every seller from budget to executive water front or multi million dollar properties. Our property management department is highly regarded by landlords and tenants alike. With almost zero rent arrears; less than 1% vacancy rate and staff who understand the need for exceptional customer service, landlords can be assured of five-star quality service.


Yasna Hawthorne 0418 544 405 or 5444 4411

yasna.hawthorne@ljhooker.com.au www.mattersmagazine.com.au 25







WHAT? What does that even mean? BY VICKIE MAGIC

For the purposes of this article, it means that sometimes things are the opposite to what they first appear to be, the opposite of what is the truth. Look at the iceberg, sometimes we don’t even see all the build up under the water, we think everything is perfect on top, but underneath we have no clue of what’s going on.

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Sometimes what you need is also the opposite of what you think you need. I have found that SURRENDER is the key to PEACE and the key to JOY. So, if you want more PEACE, or more JOY, or both, then read on.

Let’s set in place our 2020 vision! Make 2020 your absolute best year EVER. To do that we must start with surrender. I certainly used to often try to control what was happening out there. Manipulating situations to get my own way or attempting to control something someone else was doing. I have learnt (took me a while) that this simply doesn’t work. I would end up in a constant state of upset because things didn’t go the way I wanted. In fact, the truth is that ALL UPSET is THWARTED EXPECTATION. Every single time we get upset, it’s simply because something didn’t go the way we anticipated (replace with wanted) it to go. Right? So, what if, instead of expecting, controlling, desiring and needing, we decided to SURRENDER and completely TRUST that the Universe does indeed have our back. I have done this, and I want to tell you that I live my life right now with a complete sense of FREEDOM. At the end of the day isn’t FREEDOM what we all want. SURRENDERING is not an easy step, but if you start small, it is most definitely something that you can do. When you simply live life and allow whatever happens to happen and look for and find the good in that, you get PEACE, you get JOY. And oh, my goodness that is the most amazing way to live. It’s the fact that we decide we must have this, or we must have that, or this person must think this or they must think that, or do that, or not do that, that causes all the upset and the angst and all the frustration. This person can even be us: we won’t be happy until… This could be until we have something, someone, a certain job, a certain career, a certain amount of money, or we are married, or unmarried, or have a baby, or a child leaves homes, or we get a degree, finish study and so on. We keep on putting restrictions on our happiness. I will be happy when, and then the when happens and we invent another when. The reason we do that is that we are always so focused on the outcomes, we sometimes forget to focus on the right here and the right now. However, the right here and the right now, the process to get to the outcome, this is where ALL THE JOY IS. So, my tip is to focus all your energy on the process, on the daily doing; that way, you can feel joy

every step of the way. If you do that and give everything to the process, you are then able to surrender the outcome and let go of the need for the outcome to be a certain way. When you completely surrender to the PROCESS, the outcome can take care of itself and then instead of being happy when you get somewhere (that you may not even get to), you can actually be happy now and along the way. So yeah, COLD IS THE NEW HOT just means to the opposite. FOCUS ON THE PROCESS, NOT ON THE OUTCOME. SURRENDER AND ALLOW THE UNIVERSE TO HAVE YOUR BACK. TRUST WHAT IS. ACCEPT WHAT IS and you will find that PEACE AND JOY are yours daily.



Want more? Join my daily mediation group on Facebook ‘The Magic Circle – My Destiny Designer’, or join me at my next ladies quarterly retreat, 2020 Vision on the 28th of February to 1st of March (email me at vmagic@bmmag.com.au for more information) or purchase a daily intention-setting Daily Designer where you can focus each morning on setting your intention for the day ahead. Download a FREE one day DESTINY DESIGNER journal page here. www.mydestinydesigner.com

Do you want more INCOME? A better LIFESTYLE?


The SECRET Recipe

We empower business owners who are looking to improve their business. Our program pays for itself over and over. We offer proven experience and proven results. Contact me now at michelepurvis@tlbn.net.au to claim your FREE CHEAT SHEET – ‘THE SECRET RECIPE for Margins, Sales and Marketing and Productivity’ Phone: 0427 274 105 Email: michelepurvis@tlbn.net.au Website: tlbn.co/noosa Facebook: The Local Business Network Noosa www.mattersmagazine.com.au 27

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www.mattersmagazine.com.au 29



with Sarah Fisher

DO YOU RUN A MOBILE BUSINESS? If you run a mobile business, your insurance requirements would be vastly different from a static business. Most business insurance policies will cover fire, theft, money and glass amongst other sections. Being a mobile business, you would have tools and equipment which also need covering against damage and theft. You also have exposure for Public Liability. All businesses, regardless of whether static or mobile, should have Public Liability for any damage caused to third parties or personal injury claims. General property cover provides cover for your tools when you take them out and about. The beauty of having general property insurance is that you can cover your tools and equipment anywhere in Australia - and sometimes even overseas - against loss and/or damage. You can specify items of significant value so that they are covered, and have the rest covered under a blanket cover. There are a couple of things you need to be aware of if selecting the Unspecified General Property cover. Contact us for specific details ca Please be aware that any advice offered is General Advice only and has been prepared without taking into consideration your objectives, financial situation or needs. Before deciding to acquire a financial product please consider the Product Disclosure Statement and whether the product is appropriate for your individual objectives, financial situation and needs.

Austwide Insurance Austwide IBS Pty Ltd / Tas Austwide Insurance Brokers

Authorised Representative of Ausure Pty Ltd Licence No: 238433

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LEISURE AND LIFESTYLE with Joanna Kristoffersen

AT IJETSKI, WE GET YOU! At iJetski, we have the capability to fully service and repair your jet ski to keep you on the water all year round. We offer a premium service with all the latest diagnostic equipment available for Seadoo, Kawasaki and Yamaha watercrafts. We have a large range of parts and performance upgrades to ensure your jet ski is performing at its best. We are on the water with you every weekend and know and love the Industry. Being a local, independent service centre with over 20 years’ industry experience, your pride and joy (jet ski) will be in good hands. Ready for a new toy? We can also help you pick out your brand new jet ski or set you up with just the right apparel and extras for all the safety you need on and off the water. Pop into our shop on Fisherman’s Road, Maroochydore to take a look at the Sunshine Coast’s very own, independent jet ski service centre. iJETSKI – Come and experience a better kind of service today! ca

iJetski Ph 07 5443 9653 Email info@ijetski.com.au Web www.ijetski.com.au Instagram @ijetski Location 1/13 Fishermans Road, Kuluin


with Kate Brown & Mandy Ward

CULTIVATING MANAGEMENT CULTURE Every business wants to be a high performer. There is no shortage of quick-fix solutions in the market to make businesses appear high performing, and there is also no shortage of business failures as a result of these quick-fix solutions. If the business solutions were easy, we would all get them right all of the time - but it’s just not that easy. HR Coach’s research identified what separates high performing businesses from the pack. It collected and looked at the data of more than 700 small to medium Australasian businesses. The numbers were then analysed across a range of cross-referenced measures to ensure that the real anchors and gems could be found. It highlighted 5 management behaviours that separated the high performers from the low performers: • Self-Motivation • Good Quality Communicators • Team Leadership • Business Acumen • Quality of Planning and Being Organised Where does your business sit? To read the HR Coach White paper or to find out more, give Suncoast HR a call on 07 5352 3230 or email support@suncoasthr.com.au. ca Suncoast HR Services Kate Brown & Mandy Ward Email info@suncoasthr.com.au Web www.suncoasthr.com.au



WHY ADVERTISE NIKE WHEN YOU CAN ADVERTISE YOUR OWN BUSINESS? That’s one benefit of having a company uniform - here are a few more! • When you and your team wear a company uniform, you all become a walking billboard for your brand. • You and your team will stand out in the crowd, especially when it comes to trade shows and any other marketing events. Your brand is easily distinguished as staff and not the general public. • You will help your team out as they won’t have to waste time selecting their outfit each morning. • Uniforms offer a positive impact on the behaviour of employees. When an employee wears the uniform, they know very well the behaviour will reflect the image of the company and so employees become much more conscious of what they do when representing the brand. Uniforms also offer benefits to your customers: • Customers know exactly who to approach when they find employees in uniforms. • Your employees look smart and professional at all times. ca Sunshine Uniforms Ph 07 5438 0711 Email sales@sunshineuniforms.com.au Web www.sunshineuniforms.com.au Instagram @sunshineuniforms Facebook @sunshineuniforms


with Melissa Austin




Your business is thriving, customers are banging at the door and you can’t keep up. You employ more people, you buy more stock, you buy an extra machine or two - you keep throwing resources at the never-ending line of customer orders and demands.

Getting your home ready to rent is not as simple as putting out a For Lease sign. Why? A well prepared home will not only fetch a better rental but also helps attract a better tenant. The following list may help:

The money comes in thick and fast, but no sooner has it hit the account, it’s gone again with bills and wages and rents flying out the door at lightning speed - sometimes even late and well overdue. And don’t get started on the mounting ATO debt! You delegate more - that’s what all the books tell you to do! But things are getting out of control. Like really out of control! These are really common pains of business growth almost all experienced business owners face at some point. We’ve seen clients who lose everything through this process. But we also help businesses uplevel through this process - and that is where the gold is! The numbers don’t lie. Use them to thrive through this growth and set up a solid financial foundation for the next level of your business. ca

Brilliance for Business Ph 07 5437 7624 Email melissa@brillianceforbusiness.com.au

1. If it’s broke – fix it. From the letterbox to the back fence, and everything in-between, carry out repairs, no matter how minor, to make sure the property is in tip-top condition. 2. Presentation. It’s important to set the initial benchmark high so that the property is handed back to you in good condition. This means giving the property a good clean. I often recommend the use of professionals to complete the cleaning, carpets and pest control to take the stress away for the owner. 3. Don’t forget the outside! Are the gutters clean? Fences and gates in good repair? Pathways and driveway clean and in good repair? Make sure gardens are tidy and weed-free with lawns mowed. 4. Insurance. Arrange landlord’s insurance and check the T & C fine print. Include Loss of Rent cover. 5. Compliance. Includes pool fencing, stairs, railings, balconies, blinds and curtains, glass and windows, safety switch/s, water efficiency standards and smoke alarms Well prepared properties presented to the market often also achieve a better rental. ca Your PropertyCare Web yourpropertycare.com.au

www.mattersmagazine.com.au 31



GET YOUR FAVOURITE PHOTOS OFF YOUR PHONE AND ONTO YOUR WALL! Our team at Sunshine Coast Art and Framing Gallery in Minyama can work with you to create custom-made picture frames that are unique to you. Our team is comprised of highly experienced picture-framers and artists who can give you expert advice and see your job through to completion. All our work is done on-site in Minyama, allowing us to meet tight deadlines across the Sunshine Coast. Our workshop is set up to handle and complete large jobs and quantities. As well as traditional framing of your artwork, we also offer a variety of custom services such as full conservation options, canvas stretching, printing on canvas and paper, memorabilia/ jersey framing, box framing and much more. We have an endless array of design options, with countless frame types, matboard colours and glass options to choose from. We are a one-stop-shop for all your art and framing needs, including a full range of art supplies, wall art, décor, giftware, workshops and ‘sip and paint’ events. YOU NAME IT – WE FRAME IT! ca Sunshine Coast Art and Framing Gallery Ph 07 5444 0009 Location 8 Nicklin Way Minyama QLD 4575 Web artframes.com.au

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with Marilyn Brayshaw

THE CAT RETREAT CAFÉ with Tania Barton



As the weather heats up, so do the car sales; this time of year can be a great time for those looking to update their work or family vehicle.

Looking for a staff or group gathering with a difference? This is the only café in the world that breaks down both physiological and psychological barriers, where you can leave feeling more passionate, potentially more productive and calmer.

With a recent slump in new car sales, dealers are keen to clear as much stock as they can and are offering big discounts even before the End of Year Clearances. But why deal with all the stress of trying to organise finance on the spot at a dealership? How do you know if you’re getting a good deal? Mortgage brokers like me do more than just home loans. We have access to a large range of lenders and can get your finance pre-approved so you can shop for your car with confidence. You’ll know exactly what you can spend before you arrive at the car yard, relieving the stress of the ‘unknown’ budget, pushy salespeople or worse, getting stuck in an unsuitable or expensive finance contract. So, if you are a shrewd shopper and want competitive financial terms quickly, contact a qualified finance broker today. ca

The Cat Retreat Café is a magical space where you can enjoy an amazing café experience with a cat twist, whether you are chilling in the relaxed ambience of the ‘Cat Themed Cafe’ or enjoying the ultimate cat experience in the Zen Zone, an interactive cat environment. By participating in the Zen Zone session, patrons give refuge cats love and enrichment, or may even have a connection with one of them and adopt one as a new member of their family (subject to approval from SCARS). Annual passes are now available for only $50 per person. Check out the website or contact the friendly staff for prices, including discounted corporate groups to hire the entire Zen Zone space. Guaranteed that you will leave feeling happy, enriched and truly alive. ca

Astute Financial Management Pty Ltd Ph 0414 789 665 Web astutefinancial.com.au/mooloolaba/ ABN 59 093 587 010 Australian Credit Licence Number 364 253

The Cat Retreat Café Ph 0448 228 578 Email admin@catretreatcafe.com.au Location 129 Dales Road, Chevallum, QLD



QUEENSLAND’S FIRST NOT-FOR-PROFIT REAL ESTATE AGENCY Purpose Real Estate was Queensland’s first not-for-profit real estate agency. We are usually greeted with a quizzical look when people hear we are a not-for-profit. How does this work? It’s all about our surplus revenue going back to help people into a home. In particular, our surpluses go to Coast2Bay Housing Group - the Sunshine Coast’s largest community and affordable housing provider - to help households earning a low to moderate income into an affordable home. This is the industry and community giving back, supporting itself and those in need. What’s in it for you? You are helping us help others and in doing so you will receive second-to-none service from a team of real estate professionals with a wealth of experience in sales and property management. The team are true professionals who care about people, thrive to achieve great results and are passionate about Purpose Real Estate and the difference we make to people’s lives. Now that’s Real Estate with Real Purpose! Contact us TODAY Vicki Cooper: Sales // 0412 802 215 Jacqui Slack: Property Manager // 07 5419 2999 ca Purpose Real Estate Web www.purposerealestate.com.au

THINK MONEY with Chris Childs

NEW YEAR, NEW YOU It’s time to get 20/20 vision on what you want to achieve in 2020! You can have the life you dream about. When I ask my clients about their wealth journey - where they are starting from (the financial position they are in now), and where they want to end up in their retirement - the top four things mentioned are: 1. They want to be debt-free (pay out their home loan)  2. They want a comfortable retirement with money for great lifestyle choices 3. They want to be able to travel (often) both in Australia and overseas 4. They want to be able to help their kids (let’s face it – family is important!) Sound familiar? Most people think this is out of their reach. They feel that to achieve these goals in the future will cause too much financial pressure now and ruin their current lifestyle. I can tell you, from helping hundreds of Sunshine Coast clients achieve these goals, that not only is it possible for you, it’s much easier than you think. Book a FREE Wealth Coaching Session to start your wealth journey and make 2020 your best year yet! Visit thinkmoney.com.au or call 07 5430 4777 ca Think Money Ph 07 5430 4777 Web www.thinkmoney.com.au


MORNING PRIMING FOR THE DAY AHEAD Remember the old days when cars had chokes and you had to warm them up before you accelerated too hard? I specifically remember the cold mornings when not even the heater would work until the engine had been primed and ready to go. Our minds and bodies are no different from that car. Spending a few minutes each morning priming your mind and body for the day ahead can be the difference between a day of overwhelm and one of joy. Taking a moment to calm your mind and set an intention for the day will keep you focused and committed. Narrative Lab Fragrances (www.narrativelab.co) help make intention-setting a daily habit. By replacing your quick spray-and-go fragrance habit with a mindful application of perfume, you create a moment each day to get primed. Each fragrance is connected with a specific mindset and comes with its own mantra to get you ready to take on the day. The latest addition to the collection, ‘Renew’, smells like ‘the start of a new season’. There are eight fragrances to choose from so choose yours today. Use discount code IMatter to receive a 10% discount off the entire range. ca Narrative Lab Fragrances Web www.narrativelab.co

www.mattersmagazine.com.au 33



Investing in property from the age of 18, it’s not surprising that Ian Ugarte would eventually change the game of property development. However, there were a few bumps along the road, and many more lessons to learn before this dream could be realised. Ian began his working life as a plumber. Growing up in a family of plumbers, it was only logical that he should follow in the family trade. Ian’s skill and love of learning quickly catapulted him up the TAFE teaching ranks, where he loved to be hands-on and help his students appreciate their skills. Ian became one of the youngest TAFE teachers in Australia and worked his way up to Assistant Director of Business at Tafe NSW Sydney Institute. Meanwhile, at 18, Ian bought his first negatively-geared investment property. He began building a portfolio and before long had seven investment properties. However, a change in his TAFE work environment made Ian realise that teaching was no longer for him. But, with his negatively-geared investment portfolio pulling $692 a week from his bank account, he had limited options. He began looking into positive-gearing. Within 13 months, he and his wife Christine left paid employment and he did what any intelligent, property-minded person does - began developing property. Although his days as a stereotypical property developer made him extremely successful financially, Ian had lost his passion; he no longer believed in what he was doing. So, he decided to make a change and he started his company, Small is the New Big.

34 ISSUE 94

He knew that the idyllic four-bedroom family home which looks like the actualisation of the Australian dream can quickly become a recurring nightmare. Between 60-80 per cent of house hunters are singles and couples, and 60-80 per cent of available housing is three, four and five-bedroom houses. The maths doesn’t add up! Ian realised that this market mismatch held not only an opportunity to relieve middle-class housing stress, but also be a financially-brilliant endeavour. By taking an existing three, four or five-bedroom family home and breaking it into micro-apartments, Australia can solve its housing affordability crisis. Working within existing legislation, houses can be converted into micro-apartments, each with a separate bedroom, kitchenette and ensuite, with a communal living space. Now, instead of the homeowner receiving $400 a week in rent, they can rent out each micro apartment for $200-250/week, raking in $800+/week! Not only does the homeowner win, but the apartment occupants, who are likely singles or couples needing a smaller space, have the opportunity to save their now-residual income to eventually buy their own property. During this property market realisation, Ian stumbled upon another passion as he uncovered a sorely overlooked problem - hidden housing vulnerability in women over 50. This demographic remains hidden due to uncompromising resolve. Often these women are left in a financially-unstable situation, after losing their husband in some way and their adult children have moved out. Not willing to compromise their established social standing, they adjust only one thing – housing. Maintaining their outward presentation whilst house-hopping between friends and relatives makes housing vulnerability among this demographic a surprisingly-prevalent, well-kept secret. When it was revealed that Ian’s assistant, Rebekah, was 50-plus and living vulnerably, the problem became personal.

Small is the New Big is a loving community where you can seek and offer the help in all the aspects. Sean and I have found the better purposes in the life, wealth, health , love and education. Since we joined in this community, we’ve found our family has been ever so driven towards our goals, I’ve learnt the industrial knowledge and built up the connections within the group, with all the people we know that have the same goals, I feel well supported. Small is the New Big is not just about a group of the people who try to make money but also we love to help others to create the better life they deserve. May S

Through his micro-apartment developments, Ian helped Rebekah and is urging Australians to help, too. “The answer to the housing affordability crisis in this country is the mum and dad investors with up to six investment properties. They want to invest in property to plan for their future, but also don’t want to lose money every week through negative-gearing.” Through Ian’s development scheme, investors not only own the asset but are also making money every time rent comes in. Furthermore, they are helping to combat loneliness by developing communities within these micro-apartment complexes.

With the Sunshine Coast regularly sitting within the top eight most unaffordable cities in the world, this is a viable and critical solution to the housing unaffordability crisis. Ian helps anyone looking to partake in the solution by offering not only his technical skills, practical experience and a thorough understanding of housing and building legislation, but also his emotional connection to the problem and now solution. To do this, Ian recommends buying in densely-populated locations. Due to the landscape of the Sunshine Coast, land scarcity is not a problem. Whilst this is a positive for its continued growth, it means that land is not appreciating in value. Put simply, the rarer the asset, the higher its value. However, by buying in densely-populated areas with the potential to develop, money can still be made on the Coast. Ian says buying a development parcel of land from a developer, especially as a house and land package, could be the biggest mistake you’ll ever make. This is because you’re not only paying the agent’s profit but also a builder and developer profit – all of which you can do yourself or with some help. Furthermore, when buying a property, adaptability is essential. To make investment sense, a property needs to be adaptable to all periods of a family’s life or investor’s timeline. Ian Ugarte has developed a plan which will not only solve Australia’s housing affordability crisis but make everyday Australians into successful investors. The process and information required are readily available, and Ian, at Small is the New Big, is eager to teach it. e www.smallisthenewbig.com.au

We understand families, we have families too

At Chomley Family Law we aim to help you reach a quick resolution whilst achieving a lasting agreement and avoiding high conflict situations. We offer the following services:

• Separation/ Divorce • Children/ Parenting rights • Defacto • Child Support • Binding Financial Agreements • Domestic Violence • Dispute Resolution • Grandparents Rights • Same Sex Relationship • Paternity You wouldn’t hire a plumber to change a light bulb. Why would you trust anyone but an alternate dispute solicitor with your most precious asset, your family?

Call Micaela (07) 5438 8222 E: micaela@chomleyfamilylaw.com.au www.chomleyfamilylaw.com.au www.mattersmagazine.com.au 35

The Perfect Gift Book a portrait session before 28th February 2020 & receive 20% off Portrait Packages

Couples, Maternity Glamour & Business Vouchers also available

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E: tebani@tebani.com.au


It’s definitely becoming ‘HOT’ to be COLD. Freezing cold that is. Cryotherapy is a cool idea to enhance your health and vitality and for many, to finally become PAIN FREE.

The idea of getting this cold may make you shake in your boots, but it’s said to repair muscle tissue, reduce inflammation and boost energy. It is popular with athletes, and is used by celebrities including Tony Robbins, Lindsay Lohan and Jennifer Aniston. Tony Robbins says he relies on cryotherapy for maintenance and recovery, describing this deep-freeze treatment as the high-tech, high-speed version of an ice pack. He says, “It shifts your brain, it shifts your body, all at one time.” The word ‘cryotherapy’ applies to any treatment that uses cold. However, the latest method takes this to a whole new level. Whole body cryotherapy involves briefly exposing the body to extremely low temperatures. Localised cryotherapy uses a machine to blow vapourised liquid nitrogen onto a specific area. Whole body cryotherapy (WBC), involves entering a chamber chilled to -140 degrees Celsius with liquid nitrogen vapour, explains James Bermingham, who runs FloCryo located in the new Sport Hub, 19/26 Main Drive, Bokarina, with his wife Elouise. He says, “It takes only three minutes, which is fantastic for busy people, who don’t have time for extended therapies.”

Families, Babies,

P: 0408 776 974



Cryotherapy is simply the exposure of the body to extremely low temperatures to aid healing. It’s been used since the 17th century and has seen a high level of resurgence in Europe and the US in recent times.

conditions such as rheumatoid arthritis and fibromyalgia,” he says. “By reducing inflammation within the body, especially around the joints, it may be able to reduce pressure and pain.”

It is used for a large range of conditions, such as treating sporting injuries, aiding peak performance, relieving pain, surgical recovery, arthritis, skin conditions, anti-ageing, skin rejuvenation, even sleep and anxiety issues.

There is some research to support these claims. A German pilot study published in 2000, for example, used WBC to treat 120 patients with rheumatoid diseases. They found that pain levels after cryotherapy decreased significantly and relief lasted about 90 minutes.

Owner James, a former mine worker, himself suffered back pain from an injury. He heard about cryotherapy on a podcast, loved the idea, gave it try and was thrilled with the results. He says he has seen some amazing results in some of his clients, especially for treating rheumatoid arthritis, fibromyalgia and any type of pain. He explains that the treatment seems to trigger the ‘fight or flight’ response, sending blood to the organs where it is detoxified and enriched with enzymes, oxygen and nutrients, whilst also reducing inflammation. “This is why it can be great for autoimmune

James says that WBC may also aid brain health and is being used to help manage anxiety and depression. “A session may cause the body to release endorphins which make us happier. And, as a bonus, norepinephrine can be produced which is a potent anti-inflammatory, and is important for attentiveness, emotions, sleeping, dreaming, and learning.” He went on to say that clients sometimes feel euphoric when they step out of the machine. “They say they feel energised, refreshed and more mobile. No doubt this is due to the rush of endorphins and the enriched blood flowing back through your body.” Clients often report they sleep better after a session, too. For cellulite, it reportedly ‘freezes’ fat cells and breaks down surrounding connective tissues to smooth the area, without damaging muscle or skin. If you are not game to try the full body treatment, James recommends the more specialised cryofacial treatment, which only takes around 15 minutes.

They also offer CryoSlimming, CryoToning and CryoFacelift, which are all designed to make you look and feel great. They are all non-invasive, no downtime treatments. WBC isn’t for everyone. The subzero temperature means there is a risk of cold burns. Some conditions make people unsuitable for WBC, including stroke, malignant tumours, some types of heart disease and arrhythmias, among others. Women who are pregnant should not have WBC. These restrictions don’t apply to localised cryotherapy. Consult your health professional for individual advice. If you have any questions whatsoever about how Cryotherapy may assist you, give James a call on 0490 866 240. e www.flocryo.com.au

STUDIES SUGGEST THAT CRYOTHERAPY MAY OFFER THE FOLLOWING BENEFITS: Rapid Recovery • Peak Vitality • Energy • Beauty • Pain Relief and Muscle Healing • Weight Loss • Reduced Inflammation • Preventing Dementia • Reducing Anxiety and Depression • Improving Symptoms of Eczema • Treating Migraine Headaches • Anxiety • Sleep Problems • Arthritis • Fibromyalgia

Mention this ad to receive 50% off your first CryoSkin Session Introductory offer for Whole Body Cryotherapy $59 Localised Cryotherapy $64 Red Light Therapy Unlimited Membership for $50 per week

The Sports Hub - 19/26 Main Drive, Bokarina P: 0490 886 240 www.flocryo.com.au www.mattersmagazine.com.au 37





Are you or someone you know struggling with an eating disorder or body image concerns? There is no need to suffer in silence - we are here to help. endED is a not-forprofit organisation that provides support, guidance and hope for eating disorder sufferers and their families and carers. We have experience as carers for eating disorder sufferers - an invaluable point of difference for us as an organisation. We provide weekly support groups on the Sunshine Coast with a range of holistic activities, including yoga, sewing, dance therapy, pottery and art therapy. endED recognises the need for a holistic and personalised approach in support of various stages of recovery.

We also have compassionate certified Eating Disorder Recovery Coaches who are guided by Carolyn Costin’s ‘Eight Keys to Recovery’. This model is based on discovering your inside knowledge, strengthening your healthy self, embracing new pathways of healing and re-shaping our values and purpose. 

Our coaches do not replace your existing multidisciplinary treatment team; instead, they work as an adjunct to your recommended pathways of recovery. They are there to offer support and compassionately walk this journey with you. Recovery Coaches can accompany you to appointments, provide meal support, assist with shopping, uncover new activities and support regimes and facilitate personal goals. In partnership with the Butterfly Foundation, endED is establishing Australia’s first residential eating disorder facility - endED Butterfly House Mooloolah Valley. Reach out today - there is hope!

endED team: Millie Thomas, Mark Forbes, Laura Chamberlain.

We are also looking to partner with local business inviting them to join our endED 150 Club by committing $150 a month to help save a life. Please ask us for more information. ca www.ended.org.au INSTAGRAM @endedaustralia FACEBOOK @endingeatingdisorders

HOLIDAY HOURS 24/12 - 6am - 4pm 25/12 - closed 26/12 - 8am - 4pm 31/12 - 7am - 6pm 1/1 - 8am - 4pm

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86 WISES RD MAROOCHYDORE Phone 07 5451 0533 • orders@freshmeats.com.au • freshmeats.com.au



As a small business owner, you probably find yourself wearing lots of different hats. And when it comes to the financial side, it’s easy to feel out of your depth if you don’t have formal training or experience.

balance sheet and all those financial terms that your bank, lawyer and accountant keep talking about. Tip 2: Set up cashflows and budgets - and use them to understand how your business is performing throughout the year. Tip 3: Put strategies in place to make sure you know where your profit is going - and importantly, when your tax is due. Tip 4: Find ways to improve your business and keep protecting it into the future.

Money is something you want to get right but it doesn’t have to be difficult. We’ve put together our top tips to get you started.

Need help putting these in action? We’re running sessions on these topics as part of our ‘Inside Business’ Series, in conjunction with the Sunshine Coast Business Women’s Network. Find out more and register here: scbwn.org.au/events. ca

Tip 1: Understand your profit and loss - your


ABOUT BRENDON Brendon Murray is a Partner at Bentleys Advisors and Accountants on the Sunshine Coast. He is passionate about helping small businesses succeed and works with a range of businesses across many industries. He’s also a part-time farmer, lawn connoisseur and fierce family man.

Call us now on

07 3150 4069




Call us now on

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That’s right. No matter what your rental price is of if you ever change it, our price is fixed at only $29 /wk. For example, if your weekly rent is $550/ wk, our fees equate to only 5.45%, and that’s damn hard to beat.

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We guarantee you a tenant that looks after your property and pays their rent & water bill on time. If they don’t pay or leave behind a bill in excess of the bond, we’ll pay your tenant default insurance excess … up to $500.

Stop unpredictable blow outs by taking up our fixed price maintenance guarantee. We will pay the costs for all repairs and maintenance included in our plan... up to $5,000 per year. Plus up to $750 worth of preventative maintenance for FREE!!

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www.mattersmagazine.com.au 39


CORAL TROUT SALTIMBOCCA Served with a Riesling sauce, grotto potatoes, caramelised red onion and heirloom cherry tomatoes



1 1 slice 50ml 60g 50ml 6 to 8 Âź 1 tbsp

Slice the coral trout fillet into three pieces, dust in flour then layer prosciutto on top of the trout. Hold together with a toothpick.

coral trout fillet (200-300g) prosciutto Crudo Riesling Eden Valley crispy chats potatoes cream sauce heirloom cherry tomatoes red onion, sliced caster sugar gluten-free flour

Cook in an iron pan for two minutes each side then pour over 25ml of wine and cover with a lid. Let it sit for five minutes. Deep fry the crushed chat potatoes gently. Add sugar to the pan and caramelise the red onion and cherry tomatoes. Serve the trout with sauce underneath and on top. ca

40 ISSUE 94

Recipe by CHEF FEDERICO See Restaurant

Just three years on the Sunshine Coast, Italian born Chef Federico Delfo is passionate about wine and food. Prior to being a chef, he was a proud fisherman in his own country, this gave Federico a love of all seafood. Working in a seafood Restaurant by the water has delivered him his dream position.

with Tomato Dressing METHOD

For the dressing, heat 2 tbsp olive oil in a large frying pan on high. Sauté the tomatoes until soft (4-5 minutes). Add the garlic and vinegar. Cool slightly and transfer to a blender. Add remaining ingredients and blend until smooth. Season to taste and refrigerate in an airtight container. Will keep for up to 5 days. Wash and pat dry squid tubes. Score well and quickly pan fry in a sizzling pan of oil. Dress with squeeze of lemon juice and sea salt. Arrange prawns, avocado, cos and celery on a serving platter, season to taste and drizzle with extra-virgin olive oil. Pour on dressing to taste then scatter on celery leaves and watercress. ca

Serves 6-8 as starter or side dish INGREDIENTS 24 400g 3 3 3

local prawns, cooked, peeled, tails intact squid tubes avocados, sliced thinly (use lemon juice to prevent discolouring)

baby cos lettuce, outer leaves torn, hearts quartered inner celery stalks with leaves, thinly sliced watercress, for garnish lemon wedges to serve

Tomato Dressing


INGREDIENTS 200ml 300g 1 2 tbspn ¾ tsp ½ tsp

Fresh Meats

extra virgin olive oil cherry tomatoes clove garlic, finely minced red wine vinegar cayenne pepper brown sugar dash of brandy or cognac

Jack Bailey is General Manager of Fresh Meats, Wises Road. With nearly 30 years of experience, this Sunshine Coast native knows how to manage our team of butchers to provide the best products and customer service.

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Are you or someone you know struggling with an eating disorder or body image concerns? There is no need to suffer in silence we are here to help. endED is a not-for-profit organisation that provides a haven of support, guidance and hope for eating disorder sufferers and their families and carers. Reach out today - there is hope! www.ended.org.au Instagram – @endedaustralia facebook – @endingeatingdisorders


The Mary Valley Rattler recently celebrated its ‘first birthday’, having been back on track since October 2018. The Mary Valley Rattler historic Gympie Station is open seven days a week. Trains depart the Gympie Station six days a week. For more information and to book your Mary Valley Rattler experience, head to

Coastal Financial Advisers was established by three Sunshine Coast professionals, bringing to life their collective business vision. “The key to our success is the value we place on our ongoing client relationships, always focussing on adding value,” says director, Tracey Ferguson. Continuing to expand their Sunshine and Gold Coast offices, they have recently welcomed David Ivanfy to the team.





A modern firm of accountants and financial advisers, our philosophy is grounded in providing you with tailored services designed to help you achieve financial success. We are committed to investing time in understanding your unique situation and needs, allowing us to provide the guidance and support that will produce the very best outcomes for you. You’ll learn about the best ways to manage your business and personal finances and will acquire skills to be in control of your financial future. P. 07 5319 0010 E. mail@evolveaa.com.au www.evolveaa.com.au 

BUILD BUSINESS CONTACTS Being a Bartercard member opens your business world up to thousands of likeminded people who are willing and able to do business with you. Use the power of Bartercard to increase your network. Find out how your business can benefit. Contact us today.

1300 227 837


42 ISSUE 94

WITH SOCIAL MEDIA TODAY Are you creating ‘social videos’ for your business yet? If not, you may be leaving a lot of money on the table! One of the biggest issues business owners face on social media, is that their posts get very little, or sometimes zero engagement. And they may not even know, but there is an easy fix! HINT: Simply start using ‘social video’!

It’s the kind of video that is designed to get attention and build a relationship with your ideal audience - not to sell to them - you can do that later!

This will put your engagement on steroids! Make sure you caption your videos and get them into a ‘social media-ready’ format that’s easy to understand in silent play; 85 per cent of Facebook video is watched with the sound off, you know?

especially well on social media platforms like Facebook, Instagram

For a free trial to get your own videos captioned and turned into an engaging social media-ready format, visit www.splasheo.com. ca

and LinkedIn.


‘Social video’ (as per my definition) is the kind of video that works

ABOUT GIDEON Gideon Shalwick loves helping business owners get their message out to the right people, at the right time, using the power of video. His company, Splasheo.com, makes it easy to create super engaging videos, ready for social media domination!

Matters Magazine Special Reader Offer $40 for 60 minute float session (usually $80)

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Gift Voucher


do you love






Don’t Move! IMPROVE!

• New Kitchen • New Bathroom • Bedroom • Office • Ensuite • Deck You name it we can build it. Sunshine Coast Renovations specialises in UPGRADING your home, so you can stay where you are. “Sunshine Coast Renovations added a walk-in robe and ensuite to our house. We were so happy with how quick the job was done, how flexible they were and what a professional job they did. Throughout the whole process Marty and his team were lovely and we couldn’t believe how little we were put out by the whole renovation. We are thrilled with our new ensuite and walk in robe, the only complaint we have is that we didn’t do it sooner”.

Very happy renovator – Buddina

MEET MARTY Martin Vince has worked in the industry since he was just 15, working with his dad for 14 years, he learnt all the tools of the trade. Out on his own for the past two years Marty just loves the difference he gets to make in the lives of his clients. As a builder and tiler Marty is hands on in every job. His clients love his flexibility and professionalism stating that although he is still young his ability seems that of someone 20 years his senior. Marty puts that down to the great example of work ethics he learnt from his dad.

*The only condition that applies to this voucher is that you spend the voucher towards a renovation of $10,000 or more before the 31st January 2020.

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The holiday season is supposed to be a time for joy and family but for separated families, the holiday season can lead to arguing over the children, contact hours and even court orders. Planning in advance is the most effective way to minimise conflict between parents.

1. How, when and where changeover will occur

We suggest you do not book a holiday, hotel or flights until you have agreed to the dates, times and location with the other parent.

Compromise and be flexible to last-minute changes. Planning in advance is great, but we all know life ‘happens’ and last-minute changes may be necessary.

Remember to have fun and create new family traditions. It gives the children something to look forward to with each parent and not focus on what has changed. Holidays are the perfect opportunity to spend time together as a family and whether you go away or have a staycation, it’s a chance to create memories that will last. ca

Accept that you may experience a variety


When planning for the children, keep in mind the following points:

of emotions when your children are away, including loneliness, relief, hurt and often guilt. It’s important to share these feelings with another adult and not your children.

2. Where the children will be spending the holidays, if not at home

Protecting your children from conflict is the number one most important thing to consider when planning. Do not make your children feel they need to choose between their parents.

3. Time spent with extended family members 4. What is important to the children at Christmas? Children will have an urge to keep things the way they were and that can be an especially sore point during the holidays if the separation in new.

ABOUT MICAELA Micaela has practised exclusively in Family Law since graduating with a Bachelor of Commerce and Law in 2009. She has since completed her Masters in Family Law and is passionate about getting results for her clients without long drawn-out litigation.

You name irta, me it! we F


Art Supplies




Local Gallery


Gifts and Décor


Sunshine Coast Art and Framing Gallery formerly known as Caloundra Art and Framing Gallery

located in MINYAMA - FAMILY OWNED AND OPERATED 8 Nicklin Way Minyama (next to Pillow Talk) www.mattersmagazine.com.au 45



Victoria Berry



l a ol c


We talk to many business owners who constantly go through the Boom/Bust (Hot/Cold) Cycles. They start advertising, get busy and forget to follow up on any advertising or marketing. Then they run out of work, panic and start marketing again. This really plays havoc with your cashflow. At HBA Encompass we work with our clients to help them to smooth out these cycles and to work out what they can easily measure to see where they are headed. This simple formula shows you the effects simple tweeks can have on your revenue; the items in italics can (and should) be measured. Lead Generation x Conversion Rate = Acquired Clients Acquired Clients + Existing Clients = Total Clients Total Clients x Retention Rate x Average Project Value x No of Projects Per Year = Revenue There are various strategies available to increase these measurable Key Performance Indicators (KPIs). Feel free to reach out to Victoria at HBA Encompass to find out the low hanging fruit to improve your business and keep it running hot. ca

ARE YOU REALLY READY FOR SUMMER WITH MARILYN BLACK With this crazy weather we have been having, you’d be forgiven for thinking – summer is never going to come. But don’t - here’s what the experts are saying. It’s El Niño. It’s crazy. It’s Trump, It’s the vibe - okay, they didn’t say Trump or the vibe, but it’s serious! Weather experts claim we are in for the hottest 7 MONTHS we have had in a long time. SEVEN MONTHS! Temperatures in the hot 30s will be common. We have been told to brace for hot, dry and wild weather, despite all the rainfall we have had on the Coast in the last few weeks. What can you do?

P: 07 5444 7094 E: admin@hbaencompass.com.au www.hbaencompass.com.au

The best way to protect your home from the heat is from the outside first. The sun can heat up the roof, walls and windows of your home and radiate heat throughout the interior. Now, we are not roof or wall experts, but we

sure do know how to protect a window! And glass windows can be the most vulnerable. Fabric awnings Canvas is by far the best for blocking out the heat, following by acrylic fabrics and screen mesh. We only do quality fabrics that are designed to cope with the harsh sun. Whilst canvas is the best for blocking out heat, it really is BLOCK-OUT; you may be sitting in a dark house. Some of the modern acrylics and quality mesh screens give you very good protection from the sun, without sitting in a dark house on a hot day. See the video below of our quality Outlook screen fabric, where you can still see through. Look at this YouTube clip on keeping out rain - great for any weather with a Ricky Richards fabric! https://www.youtube.com/ watch?v=lVZ7s913Gkk Then give us call to book in your free measure and quote today! ca Harlequin Blinds and Security Ph 07 5476 9888 www.harlequinblindsandsecurity.com.au

46 ISSUE 94


Rob and Liz Burrell




WITH LIZ AND ROB BURRELL It may seem like an eternity since the ISDN switch off was announced, but the final countdown is now on for mandatory disconnections. Whilst not happening simultaneously, disconnection for NBN/fibre ready premises commenced in September.

Our professional team offers free consultations to discuss your migration readiness, and the steps best suited to your business. With over 25 years of telecommunications experience, we provide honest advice and professional service that stems from our dedication to supporting local business.

Imagine the impact it would have on your business if your phones were disconnected! Businesses need to act now, to minimise the risk of disruption or disconnection of their services.

Call Liz on 07 5315 5440 to book your free consultation with our sales team.

Don’t wait until you are disconnected - ACT NOW!

We urge Sunshine Coast business owners to assess their current and future communications needs, get ahead of the bottleneck of last minute transitions and make the switch sooner rather than later. Many companies are being advised by their current provider that they will need a new phone system in order to continue operating. In many cases, this is simply not necessary and can potentially save your business hundreds or even thousands of dollars.

BY GIVING BACK, SHE’S As a successful corporate leader, Fiona Berkin won over boardrooms and inspired workforces, but her focus has shifted to fight a global humanitarian cause - right here from her Sunshine Coast office. After a long and highly successful tenure providing services to the energy and resources sector, Fiona fulfilled a life-long dream - to use her leadership skills to serve those much less privileged than she. It seemed like destiny when she found herself accepting the position of CEO Australia of Destiny Rescue, a Sunshine Coast-based, internationally recognised not-for-profit organisation.  “I’m absolutely loving my new role. It’s heart-wrenching work at times and definitely has its own set of challenges. However, seeing first-hand the difference we make in setting kids free from almost unspeakable horrors they are forced to endure caught up in the sex trade, is the most rewarding thing I’ve ever been part of,” says Fiona.


P: 07 5315 5440 E: info@clickaccess.com.au www.clickaccess.com.au


“I would love for business leaders, seasoned and young professionals, tradies, mum and dads, simply everyone to feel the immense satisfaction I do by giving back. It really isn’t hard to make a difference, no matter what your budget. You can partner with us by becoming a Corporate Sponsor or registering for a Workplace Giving Program. You can become a Rescue Partner with a monthly donation of any amount. Maybe organise a fundraising event or sponsor prizes. Or go on a Team Trip. These are just a few ways to help give back a child’s dignity and a chance for them to fulfil their true potential.” ca

Fiona Birken CEO – Destiny Rescue Australia

All donations of $2 or more are tax-deductible. www.destinyrescue.org.au/matters

E: fiona.berkin@destinyrescue.org // www.destinyrescue.org

www.mattersmagazine.com.au 47


WHAT’S HOT IN THE BOOKKEEPING WORLD Bookkeeping may not be everyone’s cup of tea but here are a few apps to consider that could significantly streamline your day and make your business more efficient: 1. Xero: It goes without saying that it’s simply the easiest bookkeeping software to use and we are big fans! 2. R  eceipt Bank: Link it to Xero to take care of inputting all bills and receipts for you - no more paper. 3. D  eputy: The easiest scheduling and time-tracking software on the market 4. Stripe: Get paid instantly 5. C  alendly: Instead of playing phone tag trying to set up meetings, simply shoot

your current and potential clients a link to Calendly so they can easily make a time that suits you both

The Bookkeeper Hub comprises experts in efficiency, in marketing, admin, bookkeeping or production. ca

6. Rocketbook: This is a notepad that you can write on and then use an app to scan the pages to various cloud-based services like Google Drives, One Note, Drop Box, Gmail - and when you finish the book, simply microwave it to come clean 7. Otter: Use this phone app to transcribe meetings or notes; you can even upload videos to it to get subtitles for your videos 8. Zapier: The easiest way to link everything together

P: 0419 179 177 // E: admin@bookkeeperhub.com.au // www.bookkeeperhub.com.au


Rockpool Dining Group has opened two restaurants at the Sunshine Plaza, in the waterfront dining precinct known as The Riverwalk. El Camino Cantina is a colourful, eclectic Tex-Mex eatery, and upstairs Fratelli Fresh brings robust Italian flavours to the table in crowd-pleasing proportions. Both restaurants neighbour The Bavarian, another Rockpool Dining Group restaurant.

Together the culinary triad employs over 130 employees. www.rockpooldininggroup.com.au


LOCAL GETAWAY? comfortable and relaxing, including a spa bath, log fires, self-contained kitchen, private deck, barbecue facilities, reverse cycle air-conditioning, television, DVD player and sound system, linen and bathrobes.

Montville Grove could be just the place. With three individual holiday cottages, you could bring the family, a group of friends or get away on your own to one of the most beautiful locations in the Sunshine Coast Hinterland. 48 ISSUE 94

Nestled in a gorgeous rainforest setting, Montville Grove cottages offer privacy and tranquility, setting the scene for an amazing relaxing escape. Each cottage has everything you need to make your stay

A scrumptious generous breakfast hamper is part of the standard package. Barbecue hampers and cheese platters are also available. Montville Grove also offers Indulgence Packages, including flowers, handmade chocolates and a massage. Montville Grove is 3km from Montville, just a short drive

from shops and restaurants but far enough away to provide a peaceful setting. For more information, visit the Montville Grove website at www.montvillegrove.com.au Please book directly by phone or with the online booking calendar on our website. You’ll always get the best rate by booking direct. ca

P: 07 5442 9186 A: 318 Western Avenue, Montville Queensland 4560 E: sales@montvillegrove.com.au www.montvillegrove.com.au


When it comes to investing in property, the thinking process behind negative gearing is an outdated and bad financial strategy. Just as outdated is people thinking they can’t invest in property because they don’t have enough deposit. How about strategies with 100 per cent Return on Investment (ROI), doubling cashflow and/or receiving $300-900 extra per week from the house next door? Let’s look at three scenarios that exist for property investors and how they can better their situation. These scenarios can be used by investors with high nett wealth as well as those with as little as $10,000 in savings. The first scenario we call the Converted Cashflow Strategy. This applies to people who already own investment property and may be happy with their returns but would like a better ROI. They may be receiving the median rent of most metropolitan investment properties of $400. By spending as little as $10,000 - $50,000 for minor upgrades, the property will be able to cater for a part of the market that really requires smaller accommodation and are willing to pay more-for-less as a ratio; investors will double their cashflow. The second scenario is the Covered Cashflow Strategy. This is someone with enough deposit to buy an investment property, and an income to get a loan, who wants to protect themselves from any movement in the marketplace. This protection is always based around having enough cashflow to support the investment regardless of the market moving sidewards or downwards. These investors are low risk and want a low risk strategy that also gives cashflow. It’s almost impossible to get these two things together; however, it can be done.

The third scenario is the Creative Strategy. This is an investor working towards saving a deposit but with not quite enough and it seems to grow only very slowly each week; at this rate, they may never be able to buy. With as little as $10,000, they can invest in someone else’s rental property, with full disclosure, and, make a profit from that conversion. It may seem impossible, yet it’s done much more often and more easily than you may think. I’ve termed this as the Rentrepreneur Strategy. In all three scenarios we have the same strategy being used at different levels to create micro-apartments within existing dwellings or building new dwellings, all the way from self-containment through to shared facilities. Is this possible and legal? Yes, it is both possible and legal as there are policies across the country that allow this to happen. On the Sunshine Coast currently, a council application is required for some but not all, depending on the land zoning. Some Sunshine Coast councils have worked towards meeting the same policies that exist on the Gold Coast and Brisbane City Council to allow approval processes through private certification. m www.smallisthenewbig.com.au


Small is the New Big

Ian Ugarte is a plumber, builder and entrepreneur. Winner in Australia’s Top 10 Small Business Leaders 2018, he is determined to change the face of housing in Australia. Having educated 206,155 people, his goal is to help investors achieve success in property, creating the 1 million homes needed in Australia, transforming feelings of despair, insecurity and fear into hope, confidence and certainty.

Local Sunshine Coast business, ‘Small is the New Big’,

IS DISRUPTING THE INVESTMENT MARKET! The truth is, despite all the chaos happening in the marketplace right now...

THERE ARE CURRENTLY OPPORTUNITIES TO... • Generate 12% returns instead of 5-7% returns. • Double your rental income, lifting the yield on your property from a typical 3% - 5% up to

10%, 12% or more. • Boost your capital gain • Replace your income in as little as 1-3


DOWNLOAD THIS FREE REPORT NOW newpropertytrend.com.au for more information to make your smart investment decisions and find out the difference between the old and the new paradigm of investing.

Contact us on (07) 5450 8334 www.smallisthenewbig.com.au ABN 93 164 841 398 www.mattersmagazine.com.au 49




Celebrating ON THE SUNSHINE COAST Secure Access IT is proudly celebrating 20 years of supporting the technology needs of the Sunshine Coast business community. Founded by sole director Jason Garland back in 1999 with a passion for technology having worked for a number of national technology organisations, Jason identified the potential growth and impact I.T would have on business in the years ahead, and the decision was made to establish Secure Access to be a trusted technology partner for the Sunshine Coast. The technology industry and the way business utilise technology has advanced significantly over this time. Back when I started the business our customers were primarily using their computer systems to improve communication with email, and to simplify correspondence and record keeping said Jason. Mobile networks were primitive, and the internet connectivity was extremely slow. 1999 was the year the first Blackberry was created, most of us used a Nokia 3210 mobile phone, Windows 98 had just been released, dialup internet was the norm and there was certainly no social media! 20 years on we have computing power hundreds of times greater in smartphones than in our computers in 1999. Business is focussed on the power of big data and the insights and intelligence that it can provide, marketing with digital content and social networks and computing being delivered through large cloud networks. Through all this change, Secure Access has stayed true to its mission to ensure each business it works with maximises technology to drive efficiency and leverage for their business. Secure Access has grown to support organisations nationally in most industry verticals with specialisations in the professional services, not for profit, medical, manufacturing, hospitality and entertainment industries. Jason says, “The key to our success has always been our team”. Starting off with just him in 1999 and growing to the team of 15 they have today. They have worked hard to ensure they always have a talented industry leading team that believe in the business and most importantly their customers business’s. The team strives each day to continually improve, research and develop to ensure they provide the highest quality advise and support their customers.

50 ISSUE 94

The Secure Access team currently comprises of Founder and Managing Director Jason, Business Account Managers Jonathan Allen, Magnus Long, Nicole Peatey heading Administration and Marketing, Kate Vincent accounts and a talented technical team headed by Service supervisor Richard Rae. The quality of their team has allowed ‘Secure Access’ to remain at the top of the industry with certification and specialisations in Microsoft technologies and many other leading industry vendors. Secure Access has also twice achieved and been awarded a position in the CRN fast 50 growing technology companies nationally. Secure Access passionately supports and is proud of its association with its charity partners. These sponsorships allow each of these invaluable organisations to perform their life changing work. Their partnerships include; disability services organisations Compass Institute and Steps Charity and child slavery rescue organisation Destiny Rescue. Secure Access is very proud to have sponsored ‘Pixel’ through Compass Assistance Dogs. ‘Pixel’ is in training to be a support dog for a family with a child that lives with Autism. Pixel will be trained and then donated at no cost to the family to give that young person the best chance of success later in life. Secure Access strives to partner with each business to deliver strategically aligned technology systems from our portfolio of services that has grown over five technology categories – CLOUD SERVICES – Which includes Microsoft Azure and 365, hosting and technology as a service, file sharing, backup and disaster recovery solutions. TECHNOLOGY ADVISORY – Provides advisory services around business continuity and risk management, due diligence, business merger and acquisition advice, security and compliance. MANAGED SERVICES – Leveraging state of the art industry tools and the expertise of a talented team their managed support services ensure your systems are maintained and running at optimal efficacy. PROJECT AND TECHNICAL SERVICES – Their highly trained team can provide expert technical assistance, project delivery, project management, hardware and software procurement, network design and collaboration.

In their 20th anniversary year, Jason and the team would like to thank and congratulate every one of their past and current clients and staff. Jason says, “Each and every one of you have allowed us to reach this momentous milestone. Thankyou for a great 20 years and we look forward to supporting the Sunshine Coast for many years to come!” e www.secureaccess.com

COMMUNICATION AND CONNECTIVITY – Leveraging the latest communications available Secure Access can provide internet connectivity and cloud telephone systems at reduced cost. SECURITY SERVICES – One of the most relevant and important considerations for any modern business having robust security measures and management in place is essential. This includes but not limited to services such as security risk assessments, external threat assessments and dark web scanning.

DID YOU KNOW THAT DAILY INTENTION SETTING will increase the liklihood of your success and productivity tenfold?





This daily ‘Destiny Designer’ journal is a sure-fire way to set you up for success each and every day. Pippa “I use the Destiny Designer to plan my day, when I use it I get so much more achieved than when I don’t, it’s that simple”


Rebecca “I just love my Destiny Designer’ honestly it’s changed the way I start my day, it’s everything I need to set me up for the perfect day to maximise my productivity” ention for Set an int ch N, daily. INESS, ea BY DESIG AND HAPP DESTINY VE ur yo LO , te TH Crea e into it. TH, WEAL do is to liv S IN HEAL t for you to lef is SUCCES re all the day, then and every

To download ONE FREE DAY go to shop at www.MyDestinyDesigner.com www.mattersmagazine.com.au 51

Do Holidays Bring You to

Breaking Point? SEPARATION • BREAK-UPS • DIVORCE Holiday season, birthdays, anniversaries and special events are reasons we put off breaking-up and separating. You may feel there is never ‘the right time’ to break-up. Playing happy families when you no longer want to be with someone brings its own level of discomfort, sadness, resentfulness and anger. Faking everything is not okay, it is quite literally sole destroying. EVERY MONTH THERE SEEMS TO BE ANOTHER OCCASION OR ANNIVERSARY, WILL THERE EVER BE A RIGHT TIME TO SEPARATE?

Alvia Turney CEO and Founder of Act4Tomorrow Separations Specialists


I only realised that separation and divorce was seasonal, once I started working in the separation industry. People tend to avoid leaving their partner over the holiday period, however there is an increase in the number of separations straight after the holiday break. Many say they wanted to leave but wanting to kept the peace and not ruin it for everyone involved was their overriding factor in waiting. Christmas time, being at the end of the year is a reminder that another year has passed by, and for many, their unhappy relationship has not improved. The New Year has many individuals seeking counselling or looking for break-up advice. Leaving ‘it’ until things get back into routine may seem the best option at the time but be careful, if you’re not quick, another event will pop up and make it difficult to say, ‘I want to separate’ before you can blink.

Being prepared, seeking advice and planning when, will help you take the next step as kindly and respectfully for the entire family. Breaking-up with the least amount of impact on you and your family will go a long way to keeping your separation matter civil, quick and cost effective. We care and understand the emotional stress a separation brings to the whole family. Our positive mindset philosophy and future focused approach throughout our engagement provides a strong support system unheard of in this industry. We provide a fully managed process which steps you from break-up, to a legal settlement. We work with clients throughout Australia and Australians residing overseas. We offer a set fee price, no hidden costs, no extras, no ticking hourly rate on the clock, every appointment, email, text and negotiation are included. We can work with you on your own, however if you both work with us the process time and cost can be minimised.

Here we on the h go, put appy face! WHAT OUR CLIENTS ARE SAYING... Joyce – We should have cancelled the trip and sorted out our separation Aaron – Camping was a big effort especially when you are with someone who shows no interest. Mary – Going on holiday with his family again, made me realise it was over. Matt – You guys were so helpful because of you we managed to break-up amicably, we even had Christmas together. Jill – Everything was sorted in 5 weeks, we both appreciate your competent assistance

I’m like the y he t t s l i h w er babysitt day i ol h e h t oy enj

Separation Specialists 1300 Act4Tom(1300 228486) 52 ISSUE 94



p, u k a e r b to know t n a “I w ust don’t ” I j how!


1. ENDING – Clarity, unsure to stay or leave? Is your fear of leaving the overriding factor for staying? If you wish you were out of the relationship, dread going home, hoping your partner would leave, find out how to organise leaving with a Separation Specialist. 2. PLANNING – It is advisable to do

some basic homework prior to saying, “It’s over”. You do not need to be a detective or snoop, most of the information is everyday banking, super and valuations. Securing funds, pins and passwords should also be considered.

3. BREAK-UP – Face to face can

cause more pain and sorrow, you may also be talked back into staying. A letter followed by a discussion allows the other party privacy to retain dignity and overcome the shock. There is no right or wrong way, your ex-partner’s personality will have some bearing.

4. LEGAL ADVICE – You do not require a legal bulldog, the law has a list of questions which determines your outcome. Choose the most sensible lawyer and work quickly to find a settlement. 5. NEGOTIATING – Even

amicable couples find it uncomfortable and difficult to negotiate who keeps what, what’s fair, sharing assets and liabilities. An independent mediator or separations specialist will help keep discussions civil. Compromising is not giving in, it’s getting out.


Handshakes are not enough, work with lawyers who will draft your negotiated agreement without derailing the outcome you have worked hard to reach.


ONLY a break-up, it is not a terminal illness, it is an ending but also a beginning, if your partner had died you would have to face the future without them, better to be with someone you love and who loves you than in an unhappy relationship, the world is your oyster, make plans.

THE COMMON QUESTIONS WE GET ASKED ARE: 1 Do I need a solicitor? 2 How much will this cost? 3 How can I get this sorted out? 4 How long is this going to take? 5 Will I be financially alright?

THE FEAR FACTOR Feeling completely in the dark with no-one to show you the way, can result in the ‘fear factor’: 1 Fear of the financial situation 2 Fear of where to live 3 Fear of solicitor and court costs 4 Fear of breaking up the family 5 Fear of being on your own

THE GOOD NEWS The good news is everyone does get through to the other side. How quickly you recover from the experience will depend on: 1 MINDSET – Picture the things you

Act4tomorrow is dedicated to providing you the best support, we will get you through this emotional roller-coaster as cost effectively as possible, founded to be a better way to separate, divorce and handle children’s matters.

would like to do once this is behind you

2 COMPROMISE – Reduces the time

spent in your separation

3 OPEN MIND – Think of alternative

solutions if plan ‘a’ isn’t possible

team For a free initial consultation call the ). 486 228 1300 Act4Tom (1300 tralia wide Married, defacto, same-sex couples Aus and Australians overseas.

4 LANGUAGE – Words can change

the dynamics


communications civil and respectful

Separation Specialists 1300 Act4Tom(1300 228486)


info@act4tomorrow.com.au www.mattersmagazine.com.au 53


When did a mortgage broker last look at your home loan? You could be saving a fortune! BY ALIESHA SMIT

Helping clients with financial decisions is second nature to Marilyn Brayshaw of Astute Financial. Working for over 25 years as a State Manager with a major bank gave Marilyn the skills and passion that she needed to open her own business as a Mortgage & Finance Broker. This business has thrived over the last four years since opening, and this is primarily due to Marilyn’s approach of prioritising honesty and client relationships. After years of managing people, she realised that what people truly respond to especially in the high-stakes game of finance - is talking to a regular person; someone who could tell them the truth and provide a solution. Marilyn works by first starting a conversation with her clients. By building a foundation of trust and honesty, her clients know she will always work in their best interests. Marilyn says she gets just as excited about her clients’ financial transactions as they do, sometimes more, she added with a smile. Knowing that your broker is working for you may seem obvious, but it is exemplified in Marilyn’s approach. She marvels in simply being a part of the process. When asked about her favourite client transaction, she laughed and said, ‘There are heaps’. But one in particular stands out, a woman who had just gone through some big personal changes, including separating from her husband and her children leaving home. These prompted her to re-enter the housing market. However, with a few debts, she needed some advice on how to achieve this. After she met Marilyn, they journeyed on a two-year process of updating finances, consolidating and setting up savings plans. And at the end of the two years? She did it, she bought her own home. It wasn’t instant gratification, but with hard work and by engaging a broker, this woman was able to get on top of her lingering financial issues and find a new start. 54 ISSUE 94

In reality, clients often approach a broker because something has changed in their life; people rarely speak to a broker out of curiosity. However, when in a financial position which feels hopeless, speaking to a broker who is 100 per cent on your side may be the solution.

Brokers can help you in a number of ways How much can I borrow? – Mortgage Brokers will take the time to understand your personal circumstances and goals, and advise you on your borrowing capacity. They can organise pre-approval, giving you peace of mind while you shop for your property. Understand your costs – Interest rates move constantly, so you will need to allow room for increases. Brokers can also explain purchase costs, legal and other fees. Choosing the right loan for you – Are you after interest only, line of credit, basic or “no frills”, fixed or variable? They can explain how they work so you can make an informed decision. A range of lenders – We have access to a panel of over 25 lenders, each offering different products, features and benefits. They give you choice!

Marilyn’s top tips for finances are: 1. Don’t be lazy. Knowledge is power. Only when you have the information can you begin making informed decisions 2. More credit cards do not necessarily mean a better credit rating.  3. If you spot an issue which may cause problems, get ahead of it. Seek help before the issue becomes too big. 4. Be curious. Look for alternatives to your current financial commitments every few years - ideally annually.

a year; the types of loans available, rates and lenders preferences. What may have been a good deal last year, may not be such a good deal today. Question it all. Insurances, financial planning, mortgage, loans and credit cards. Be an active participant. Mortgage brokers are able to provide you flexibility you may not be able to find at traditional institutions. With access to a wide variety of products and lenders, brokers can provide you choice combined with personalised service. Brokers also have the ability to work with prospective lenders to overcome hurdles and can also access products that may not normally be available to the consumer. By working with clients and lenders to find solutions, brokers can provide their clients with life-long and life-changing financial solutions. After growing up in the snow, Marilyn loves everything about the Sunshine Coast - walking on the beach, fresh air and sunshine. Her love for this region grounds her in the local community and means she can provide the best service because she knows the people. Marilyn’s natural enthusiasm and zest for life make her an inspiring supporter of her client’s financial endeavours, while her frank and open manner enable an effective relationship. Marilyn Brayshaw provides services for any financial endeavour her clients wish to embark upon. These ventures include residential and investment home loans, equipment loans, car financing, self-managed superfund lending and general insurances, along with relationships with financial advisors to ensure all your potential needs are met.

Consider Marilyn Brayshaw at Astute Financial for your next endeavour. e Astute Financial Management Pty Ltd | ACN 093 587 010 | Australian Credit Licence 364253

5. Request annual reviews. So much can change over the course of




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To start with the major question people want answered is: What is EMS? EMS is a state-of-the-art, German-made ‘Electronic Muscle Stimulation’ system. We train 98 per cent of muscle fibres in a single session as opposed to 30 per cent for conventional training. With EMS, you fit over five hours of workout into just 20 minutes to reach your goals faster. How can it benefit me? With EMS you will get more results in less time. Our metabolic/cardio program works great as a body shaper, fat burner, cellulite treatment and raises your endurance and aerobic fitness level. Our relax/massage program, which we often use in addition to our remedial back workouts, increases blood flow to injuries and promotes muscle recovery. With EMS, you can lose body fat: Within six to eight weeks, under the guidance of a personal trainer, you will see and feel a change in your body shape. With the right diet, your body fat will greatly reduce and your muscle strength and size increase. You can reduce cellulite: EMS technology doesn’t just stimulate muscle growth; it also works on other soft tissues like fat cells and connective tissue. Cellulite is irregular fat deposits beneath the skin. Few methods have been found helpful to clear these dimples, but weekly workouts using the cardio program of EMS will reduce the

contents of the fat cells and improve circulation. In combination with muscle toning, these effects will deliver a smoother, more toned skin and a better body shape. And you can tone muscles: Normal training doesn’t activate all of your muscle fibres. EMS reaches nearly 98 per cent of them with far less strenuous and more joint friendly (isometric) exercises than a normal gym workout. Being slim or thin doesn’t necessarily mean you will have the silhouette you want. Together with your experienced personal trainer, you can form a plan to attack and shape your areas of concern to your wishes. The results are a firmer, healthier body.

All you need to do is FIT IN 20 minutes of EMS once or twice a week! EMS is fantastic for the busy person who just wants to get the job done fast. ca www.fitin20.com.au

ABOUT ROELIE With a 10 year history of training elite athletes and being active in the medical field, Roelie Schmidt is passionate about the potential and science of EMS training. Key part of our studio is creating a supportive and inviting environment that is first in the field of EMS fitness and remedial treatment.

BUSINESS INSURANCE DOESN’T HAVE TO BE COMPLEX! We have a large POOL of Insurance possibilities to choose from to ENSURE you get the COVER you need.


Contact Jennine for: 3 Personal customised service 3 Over 25 years experience 3 Someone that WORKS HARD to get you the BEST COVER! POOLE GENERAL INSURANCE BROKERS Stockland House Lvl 1, 8 Innovation Parkway BIRTINYA QLD 4575

Ph (07) 54379900 Fax (07) 54379911 Mobile 0450601600 Email: jsellers@poolegroup.com.au 56 ISSUE 94


2020 has a certain ring to it, don’t you think? Here are some points to consider to limit conflicts of interest which can be a trigger for workplace tension and gossip, reducing productivity and damaging employee relations. They seem to occur more the closer we get to the festive season. Common examples of conflicts of interest in business include: • Recommending a friend or family member for a job position • Employers not disclosing that a candidate being considered for a job is a friend or family member • An employee starting their own business which provides similar products or services, especially if a non-compete agreement has been signed • Working for a competing company • Posting to social media about the business’ failures • Romantic relationships between an employee and their supervisor • Accepting a favour or gift beyond the agreed amount from a client

The best way to avoid conflicts of interest

cover details of business policies and list

in your business is to establish a code of

everyone it applies to, including but not

conduct that clearly outlines the standards

limited to employers, employees and

and expectations of your business. It should

contractors. This code of conduct should be communicated to employees verbally and re-enforced through discussions.

If you set out the ground rules for your team, you have more chance of getting through the festive season without any conflicts and bounce into 2020 raring to go. m www.holmans.com.au Disclaimer: This article contains general information only. Regrettably, no responsibility can be accepted for errors, omissions or possible misleading statements or for any action taken as a result of any material in this guide. It is not designed to be a substitute for professional advice, as such a brief guide cannot hope to cover all circumstances and conditions applying to the law as it relates to these items.


CA Director, Holmans Accounting & Taxation

Sharee Webster joined Holmans in April 2007. Sharee manages the Holmans Maroochydore office, which was opened in April 2008. Sharee is a Chartered Accountant and holds a Bachelor of Commerce from the University of Queensland, a Chartered Tax Adviser from the Taxation Institute of Australia and a Registered Tax Agent. At Holmans, Sharee specialises in business structures, taxation advice, superannuation and in particular Self-Managed Super Funds (SMSFs). She has extensive experience in providing strategic tax advice to private clients, owner-operated family businesses and large corporate entities.

www.mattersmagazine.com.au 57





This is a very special time of year on our Sunshine Coast and there is always plenty to enjoy across our healthy, smart, creative region. For those who are preparing to wind down, I hope you enjoy spending time with family and friends, and if you’re heading away, please travel safely. To those who are gearing up for their busiest time of year – our accommodation providers, eateries, retail, entertainment and tourism outlets, thank you, and I hope the season bodes well for you. You play an important role in promoting what we offer on the Sunshine Coast and provide a warm welcome which keeps our visitors coming back each year. 2019 has been a big year for our region and 2020 is shaping up to be even bigger. We look forward to the new Sunshine Coast Airport runway opening and commissioning of the submarine cable that will provide a direct international data and telecommunications connection to global markets – both these region-shaping projects will open doors to new opportunities for our business sector.

We’ll also have myriad events throughout 2020 that will enliven the region, including a visit from Sir Elton John, two NRL fixture games and the NRL Women’s State of Origin.

Supporting the community continues to be central to everything that your council does - whether it be working to preserve our natural environment or encouraging new jobs through the development of a stronger economy. I also encourage everyone to support your community and shop locally this festive season - everything you need can often be found not far from your doorstep. Thank you all for your contributions to our Sunshine Coast in 2019. On behalf of my family and our council, I would like to wish everyone a happy and safe holiday season and an enjoyable 2020. c

MARK JAMIESON Sunshine Coast Mayor

Sunshine Coast Mayor Mark Jamieson keeps Matters Magazine readers up-to-date on what’s happening on the Coast. For more information, please visit invest.sunshinecoast.qld.gov.au

GIVE The Gift OF FREEDOM Make Christmas wishes come true and the New Year be a new life for children rescued from the sex trade. There are many reasons why children are forced into the sex trade. No matter how they end up there, it’s never a choice, and it’s inevitably a life of physical and psychological abuse.

Ways you can help: 3

BECOME A RESCUE PARTNER TODAY. With a monthly donation of any amount, pool your resources with like-hearted others to rescue.


RESCUE A CHILD with a $1,500 donation


MAKE A ONE-TIME GIFT to help out wherever it’s needed most.

Achariya was a child caught up in such a nightmare. Thanks to the generosity of Australians like you, she was rescued and is now a successful salon owner. There are many others who now know freedom, but there are many more, who are still waiting to find theirs. No matter what your budget,

YOU can help!

Give Freedom today

www.destinyrescue.org/matters Learn more about Destiny Rescue on page 47. 58 ISSUE 94


There is no question that SEO is easier for the big dogs of the business world, but SEO is getting harder for everyone. It requires constant attention to stay competitive on the results page of Google. When you really boil it down, the reason why smaller businesses have a hard time with SEO is due to three things: • Knowledge: The number of things you need to be across to understand basic SEO beyond the gimmicks and sales double-speak is huge. Everything from keywords, site structure, content writing, conversion optimisation, link building, meta tags, page speed and everything in between. • Time: You’re running a business. You’ve hardly got time to see your family. Some businesses are so small they have just one or two people

doing everything for the business. SEO is a long process and putting your time into SEO isn’t realistic. • Money: Bigger companies have bigger budgets, so it stands to reason that smaller companies have smaller budgets. If you’re not doing the SEO yourself, it’s an employee, which takes away the earning potential of at least one person. I’m not saying that you should give up on SEO because we live in a digital world and your business’s online presence is important. If you have a website, it should be focused on achieving three things: • Helping potential customers find your site via search. • Make the site easy to navigate when they find it. • Make sure they know what to do next - whether it’s to submit a form, call, email or visit your location. Nothing should be more than three clicks away. The answer to this is figuring out what you can accomplish with your limited resources. Don’t leave a valuable lead source untapped. ca 1300 640 508 // www.englanderdavis.com

ABOUT SAM Sam is a digital marketing professional, graduating from the University of the Sunshine Coast with a Bachelor of Public Relations in

2015. Sam’s background in reputation management and digital marketing has led him to his role of Head of SEO at Englander Davis. He enjoys the challenge that comes with SEO and works hard to create and implement strategies to help clients achieve their business goals.


‘As a Professional Service Firm, we believe in engaging the hearts and mind of our team to set an expectation of accountability and achievement, along with a sense of fun. We instil the ‘Hustle Factor’ into the culture of our firm and our team strive to ensure that each of our clients receives a tailored service’. Sunshine Coast Office – Suite 305 ‘La Balsa’, 45 Brisbane Road, Mooloolaba QLD 4557 Gympie Office – 19 Tozer Street, Gympie QLD 4570

Phone: 07 5319 0010 Email: mail@evolveaa.com.au Website: www.evolveaa.com.au www.mattersmagazine.com.au 59




RELAX AND CHILL OUT NOW AND ZEN! Floatation Pods provide an incredibly easy platform to boost your health, wellbeing and happiness. You will experience deep physical and mental relaxation, even with a single session.

From the moment you enter your Pod’s cocoon, you’ll feel the serenity as you lie back in the Epsom salt-saturated water and feel your mind and body relax. As the weightlessness takes over, you’ll feel the muscle tension dissipate. Mental fatigue fades and is replaced with the realisation that you can just be one within yourself. With no distractions, you will peacefully float effortlessly immersed in the stillness and silence of the Pod. This is now your space, to focus, to chill, to just be. Very Zen! Float session normally last for 60 minutes, though this can be varied depending on the floater’s request. If those new to the float experience find the 60 minutes of silence daunting, gentle meditation music can be played in the background. The unique environment provided by float pods has many benefits to your body and mind. It will increase your feelings of serenity and relaxation. Thoughts become clearer, stress is decreased, dopamine and endorphin production improves. Negative energy, anxiety and tension will disappear, replaced by a lift in mood and a feeling of overall wellness. This will last long after your session has finished. Most participants find their sleep improves after only one session. Athletes also find the Pods beneficial as the magnesium in the Epsom salt allows speedier recovery for the muscles and aids in the protein synthesis to speed up healing, relieve sore muscles, decrease inflammation and improve blood circulation. See our ad on page 42 for a truly fabulous Matters Magazine reader offer. ca www.zendenfloathouse.com.au


Brad and Bec are Sunshine Coast locals; they are dedicated to providing the Sunshine Coast (and beyond) with a unique and affordable experience in natural relaxation and wellness. They live a plant based lifestyle and diet and together are dedicated to providing the community with an avenue to experience the benefits that good food and natural therapies can have on both the mind and body.

GET MORE RESULTS IN LESS TIME WITH EMS TRAINING! With our state of the art, German made ‘Electronic Muscle Stimulant’ system, we train 98% of muscle fibres in a single session as opposed to 30% for con-ventional training. Fit over 5 hours of workout in just 20 minutes Perfect for the busy professional who wants to work hard but get results quickly. Ask us about our Matters Magazine special reader offer.

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121A Bulcock St, Caloundra, QLD 4551 Phone: 07 5492 5287 Mobile: 0458 888 923

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BECOME A STRONG MORE POWERFUL YOU! WITH ROD JONES AND JODIE MARRIOTT At Athletic Republic, our focus is not only on athletes. We work with all age groups, across a spectrum of sports, across a spectrum of needs. We work with those who want better day-to-day functionally - adults, youth and kids, from aspiring athletes to professionals. Across all sports, WE KNOW ATHLETES. We work with kids who want to move better, develop their motor skills and neural pathway control so they can be included in school activities, included in their family activities. We are on your team, to help you be faster, stronger, more powerful, have greater stamina, be able to perform better at whatever you do. We help you Transform your Potential into Performance. Performance on the field, track, bike, pool, court, surf, beach or boat, or simply just to be able to perform across all aspects of your day-to-day life.

and 45-minutes of interval training, before closing with a few minutes of directed recovery/mobility work. With ‘Improved Health and Fitness’ as a New Year’s Resolution for many, now is a perfect time to join AR and enjoy our AR-FIT Challenge. The Challenge has been developed as a nine-week results-driven program where participants will be encouraged to achieve their personal fitness goals by completing a minimum of 25 classes. Don’t leave your 2020 opportunities behind you – contact us now to be a faster, stronger, more powerful YOU. ca athleticrepublicsc.com.au


Rod and Jodie are full time fitness professionals, Facility Directors | Sports Performance Coaches at Athletic Republic Sunshine Coast (holding AR Level 3 Accreditation) and Directors of Your Move Fitness Community 24/7 gym.

In addition to our signature ACCELERATION programs, as of November One, 2019, we have now introduced AR-FIT training to AR. AR-FIT is a High-Intensity Interval Training (HIIT) program created from over 30 years of research and relentlessness. The individualised small group classes are designed to help active adults get stronger, move better and stay healthier. Each workout consists of a dynamic warm-up

Proud to support the Sunshine Coast business community. With full-service expertise, local knowledge and leading advisors, we can help you get where you want to be.

bentleys.com.au (07) 5436 0300 info@suncoast.bentleys.com.au 9 Nicklin Way, Minyama Qld 4575 Brendon Murray Partner

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Peta Grenfell Director

Amanda Arnold Associate Director

Luke Mulheran Associate Director

OPTIMISE YOUR MARGINS Your margin is the price you charge less the costs you pay.

A simple but by no means easy solution to this is using maths, marketing and an open mind.

The problem is that most businesses are not

Maths: Work out your margin on each type of transaction in your business. Can you tell the difference between the high margin transaction and the low margin transaction?

set up to easily work this out. The other problem with margins is the two components that make up your margins: price and costs. Price: Often prices are set, relative to what your competitors charge. The business will make whatever is left over after you have paid out wages and costs, so the only way to make more money is to sell more (through sales and marketing) and/or get better economies of scale by growing the business. Costs: Costs can blow out. Things take longer to complete than you anticipated resulting in higher labour costs. There may be wastage, or your suppliers may increase their prices. This can result in Margin Squeeze, which can be an ongoing and frustrating battle to manage costs relative to prices.

Marketing: Once we have worked what our higher-margin transactions are, we need to focus our marketing activity on attracting more of these customers to our business. And selling more of our higher-margin product or services to our existing customers. An open mind: We then need to look at the transactions that are making us the least amount of margin (or worse, losing us money) and look at ditching those products or customers or moving them into higher-value transactions. Getting this right in your business will give you superior results for a similar effort. ca m. 0427 274 105 // e. michelepurvis@tlbn.net.au www.tlbn.co/noosa // FACEBOOK @tlbnnoosa

ABOUT MICHELE Michele Purvis works with business owners to deliver their Ideal business, focussing on tangible improvements in: Income, Freedom and Lifestyle. Is your business the size you need to give you a better lifestyle in the short and long-term?

REFER A FRIEND AND GET A PROGRESSIVE DISCOUNT explode your business with digital partners you trust

Spec ia For M l Offer R e a d at t e r s ers O n ly !

It's time to start ramping up your sales.



1300 640 508 | INFO@ENGLANDERDAVIS.COM | WWW.ENGLANDERDAVIS.COM Terms and conditions: Refer a friend means they have booked in for a strategy session with us either on the phone or in person. Refer a friend means the deal has to be referred to a business owner. Refer a friend discounts will last for 1 month. Available for either Facebook or Instagram campaigns to include basic ads, or Website (basic) builds, or Sales funnel created landing page.

www.mattersmagazine.com.au 63





If you have a loved one living with dementia, you may notice behavioural changes at the end of the day that can be quite upsetting. When most people are winding down to relax for the evening, those that experience this condition, known as Sundowner’s Syndrome, will often become agitated, upset, increasingly confused, demanding or disorientated. This can also lead to being awake all night or wandering whilst everyone else is asleep! As a carer, it becomes increasingly challenging to maintain everything else in your life if your sleep is being interrupted. So, what are some tips for living with someone experiencing Sundowners?

1. TURN ON FAMILIAR, CALMING MUSIC: Music can be a soothing and relaxing distraction. Online playlists are easy to find, and headphones come in a variety of options. 2. AROMATHERAPY: Mixing lavender oil into body lotion and applying to wrists and temples can be a calming influence. 3. TEMPERATURE CONTROL: Make sure the bedroom isn’t too hot. A cooler room can allow for a blanket, and the weight of a blanket can help people feel safe and calm. 4. AVOID ARGUING: Trust me, it won’t help and will delay you returning to sleep! 5. CHECK FOR PAIN, HUNGER OR NEED FOR THE BATHROOM: Identify a legitimate cause of unrest and offer a solution. 6. AVOID MEDICATION: Seek advice from a GP but know that some medications can accelerate cognitive decline and make thing worse.

A good night’s sleep is a carer’s secret weapon! When you are rested you feel much more capable to tackle the day ahead and make it a m good one! www.homecareassistsunshinecoast.com.au

KENDALL MORTON Home Care Assistance

Kendall Morton is the Director of Home Care Assistance Sunshine Coast to Wide Bay. Kendall is on a mission to make the world a better place; the Caloundra mother-of-four and Home Care Assistance Sunshine Coast director was recently named the region’s Outstanding Business Woman of the Year.

You can have the same carer each week who knows... • How to make your tea just right! • What plants you planted last month! Helping you live well at home: •Consistent carers •Choice and control for your care services •Low fees with no lock in contracts •24/7 availability •Free in-home consultation

Contact us for a free copy of our information booklet 5491 6888 | www.homecareassistancessunshinecoast.com.au 64 ISSUE 94


You can’t change past events – but you can change the way you think, feel and connect to the past. The truth is that you can’t live in the present reality if you are still harbouring pain, resentment, angst, fear or any other negative emotion from the past. Without a shadow of a doubt, most of the clients that seek me out to help them have emotional issues that keep them from moving forward in life either personally or professionally. Having studied multiple therapies and worked with hundreds of individuals, my understanding is that we need to deal with the past through the three selves – the Body, the Mind and the Spirit to truly be free of the past. In other words, to be emotionally, intellectually and energetically freed from the past.

Millions of words are written on Making Peace with the Past because it is understood that one cannot truly live freely in the present if they are still connected to the past emotionally, intellectually or energetically. Through science such as Quantum physics, we now understand that thoughts produce energy and that can change matter and therefore reality. Neuroscience knows that the mind can be re-wired. Science

also understands that all living things produce energy and that energy connects us to all. From working with clients for more than 20 years, I have come to understand that one needs to make peace with the past with the three selves - the Body, the Mind and the Spirit. • The Body representing the conscious/critical self. • The Mind representing the Unconscious Mind which is the keeper of all our emotions and our memory. • The Spirit being the energetic connection to all. Treating one or two aspects of the self may assist but will not set one free on all levels. ca www.rapidmindtherapies.com.au

ABOUT SPIRI After working with hundreds of individuals to help them be the best version of themselves Spiri has created a ‘Masterclass’ to empower you to be the best version of you possible. Her background includes studies Into Behavioural Science, Cognitive Behavioural Therapy, Yoga, Hypnotherapy, RTT and NLP.

CLINIC & MOBILE DENTURE SERVICE OFFERING AN EXCEPTIONAL CARING SERVICE • Express repairs while you wait • New, Full or Partial Dentures • Same Day Relines • Implant Retained Over Dentures • Visit The Clinic or We Can Come To You • DVA Gold Card Holders Welcome • Recognised By All Major Health Funds • Medibank Preferred Provider

Call us for a consultation on 5444 6116 Darren Fletcher

1/130 Brisbane Road Mooloolaba QLD 4557 Email: reception@advanceoral.com.au www.advanceoraldentures.com.au www.mattersmagazine.com.au 65




Building a business


Building a business from the ground up is no small feat; however, Brad Argent has achieved this whilst maintaining outstanding service and quality. Brad always wanted to earn his place in business. Beginning work in the kitchen hardware industry taught Brad sales, management and logistics skills. Although successful in this career, when Brad was given the opportunity to purchase an embroidery machine, he jumped at it. He began working with eBay companies, completing their embroidery requirements at night whilst working his day job. As business picked up, Brad reached a point where he was working more hours filling his embroidery contracts, than he was at his day job – so he took the leap. He began working full-time at his embroidery business. Within a couple of months, the business had grown enough to support the leasing of a business office on Bulcock Street, where he worked for two years. During this time, Brad invested in more equipment to support the growing demand - another embroidery machine and a vinyl cutter. However, by this time, business growth had begun to wane. Always taking the time to listen to his customers, Brad asked the question: what do customers want that I’m not giving them? It didn’t take long to find out the answer and the solution was simple: parking. This was a problem Brad could fix. He quickly found other premises and the company moved to their current location at 1/16 Sydal Street, Caloundra. Now the business is growing with gusto. They provide in-house vinyl cutting and embroidery and can turn out six garments at a time. Furthermore, they offer screen printing services, dye-sublimation and an open-byappointment showroom, making Sunshine Uniforms the one-stop uniform shop. In response to client demands, Brad now offers on-site consultancy. He had noticed that often deciding on a uniform design was a group decision and getting all of these people together and off-premises was next to impossible. So, he decided to come to them. By preparing a brief presentation and going to his clients, Brad simplifies an often complex task. He has also extended his services to include promotional products, which range from stubby coolers to pens and gazebos, supplying his customers all year round. This huge range of quality services, his professional approach and outstanding customer service has given Brad a competitive edge in the market. Having built and run Sunshine Uniforms over the last five years, Brad has always maintained that customer service is his main point of difference in the market. He provides quality products with the greatest attention to his clients’ wants and needs. This is a company built on customer trust. It says a lot about Brad that much of his clientele is made up of repeat 66 ISSUE 94

customers and that he proudly suggests people read his Facebook and Google reviews.

Where possible, Brad uses local suppliers. “I like to support local businesses to keep the Sunshine Coast thriving,” he said. When asked about how to provide outstanding service, Brad says, “be transparent”. Provide good products at a good price – both for you and your client. Furthermore, the workers behind a business are only human. So, when life happens, and timelines get tight – communicate. It is better to let the customer know what is happening than have them find out the hard way and feel like you tried to hide it. But transparency must also be professional. Maintain a business front which still cares personally for the client.

Brad recommends that anyone wanting to start a business on the Sunshine Coast do their research first. Find out who your competitors are. What can you offer that your competitors can’t? How can you stand out? He says a potential business start-up needs to be aware of the kind of service they are providing and its rarity in the region. How likely is it that the service you provide will soon have a competitor in the area? But even with such a demanding business, Brad’s first priority is his kids. He loves Noosa beach and gets outdoors as much as he can, spending time with the family and continuing to fall in love with the Sunshine Coast. Brad says this relaxed lifestyle influences uniform choice: “We’re a pretty laid back state… Queensland seems to be polos or tees.”

Sunshine Uniforms services Australia-wide, with a particular focus on medium to small businesses, teams and clubs. With an extensive product range and endless customisation potential, Sunshine Uniforms provides an essential service which caters to any budget. Business hours are 9am to 4pm, Monday to Friday, to ensure they are ready to respond to any call. Brad Argent is a Sunshine Coast local who serves the community by providing quality products to clients and providing quality support to other local businesses. e


www.sunshineuniforms.com.au Instagram @sunshineuniforms Facebook @sunshineuniforms

www.mattersmagazine.com.au 67

ENTAG Entag are are aa locally locally owned owned Telstra Telstra Platinum Platinum Enterprise Enterprise Partner Partner based based here here on on the the Sunshine Sunshine Coast. Coast. Entag Entag work work closely closely with with leading leading technology technology partners partners with with aa strong strong focus focus on on enabling enabling business business Entag

customers transition transition from from traditional traditional IT IT to to future future ways ways of of working, working, leveraging leveraging aa mix mix of of technologies technologies customers such as as software software as as aa service, service, cloud cloud compute, compute, mobile mobile applications applications and and cloud cloud communications. communications. such Entag has has expanded expanded to to support support customers customers in in aa variety variety of of fields fields including including health health organisations organisations with with Entag

their health health technology technology powered powered by by Diary Diary enabled enabled by by Telstra Telstra Mobile Mobile Network. Network. Entag Entag supports supports their customers nationally nationally from from their their head head office office on on the the Sunshine Sunshine Coast, Coast, meaning meaning they they understand understand how how customers to deliver deliver to to customers customers in in regional regional locations, locations, and and understand understand the the limitations limitations regional regional areas areas can can to bring with with the the adoption adoption of of technology. technology. bring

alex krinks - igital ealt lea

Alex is is responsible responsible for for scoping scoping and and developing developing brilliant brilliant solutions solutions for for customers customers Alex within the the Australian Australian Health Health Landscape. Landscape. Her Her team team has has aa strong strong focus focus on on putting putting within the patient patient at at the the centre centre of of their their care care and and use use some some incredible incredible technologies technologies to to the do so. so. Alex Alex says, says, "I "I have have the the opportunity opportunity to to witness witness how how our our solutions solutions change change do the way way nurses nurses and and entire entire care care teams teams engage engage with with their their patients patients to to achieve achieve the

better health health outcomes. outcomes. II get get to to hear hear first first hand hand from from both both nurses nurses & & patients patients better alike how how we we are are changing changing their their experience." experience." alike

Dan burg - business evelent executive Dan's role role is is to to facilitate facilitate Queensland Queensland Regional Regional customers customers to to connect connect through through Dan's new technologies, technologies, innovation innovation and and expertise. expertise. Dan Dan says, says, "Communication "Communication is is key key new to any any business. business. ItIt is is aa privilege privilege to to be be trusted trusted with with this this responsibility responsibility across across to multiple communication communication platforms, platforms, for for many many clients clients throughout throughout the the state." state." multiple

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Spanning Spanningfrom fromBribie BribieIsland Islandup uptotoRockhampton, Rockhampton,the thenew newTBTC TBTCCentral CentralQueensland Queenslandand andSunshine Sunshine Coast Coastare areaateam teamofoflocal localexperts expertswho whocan canprovide providebusinesses businesseswith withthe thebest bestTelstra Telstraproducts, products,while while exceeding exceedingall allyour yourtechnology technologysolutions. solutions.TBTC TBTCpartner partnerwith withMicrosoft, Microsoft,leaders leadersinininnovation. innovation.This This unites unitesTelstra’s Telstra’sleading leadingvoice, voice,network networkand andservices servicesand andMicrosoft’s Microsoft’sworld-class world-classcollaboration collaborationand and productivity productivitytools toolsinto intoaasingle singleexperience, experience,so sobusinesses businessescan canseamlessly seamlesslymaximise maximiseapps, apps,tools toolsand and devices. devices. Business Business customers customers are are assigned assigned aa dedicated dedicated local local account account team team ofof three three experts experts toto ensure ensurethe thebest bestpossible possibleservice. service.The Theteam teamwill willidentify identifyways waysthat thatyour yourbusiness businessproductivity productivityand and efficiency efficiency can can improve improve by by incorporating incorporating and and managing managing new new technologies technologies that that your your business business will will benefit benefitfrom fromimmensely. immensely.

anthony anthonykassulke kassulke--business businessaount aountmana er mana er Anthony Anthonyisisresponsible responsiblefor fordeveloping developingand andgrowing growingvirtual virtualrelationships relationshipswith withhis his customers customersthrough througheffective effectivetelephone telephonebased basedportfolio portfoliomanagement, management,enabling enablingthe the business businesstotoretain retainand andgrow growcustomer customerand andbuild buildadvocacy. advocacy.Anthony Anthonysays, says,"What "WhatI I love loveabout aboutthis thisrole roleisisthat thatI Iget gettototalk talktotobusiness businesspeople peopleevery everyday dayand andhelp helpthem them improve improveprocesses processeswithin withintheir theirbusiness. business.ItIthas hasit's it'schallenges challengesand andyou youare arealways always learning learningnew newproducts, products,services servicesand andways waysofofdoing doingthings." things."

brandon brandonkime kime--business businesstehnolo y tehnolo yadisor adisor Brandon's Brandon's role role includes includes consulting consulting with with local local businesses businesses toto design design integrated integrated solutions solutionsthat thateliminate eliminatethe thedisconnect disconnectbetween betweenInformation Informationand andCommunication Communication technologies. technologies.Brandon Brandonsays, says,"I'm "I'mpassionate passionateabout abouttechnology technologyand andeducating educatingmy my clients clientson onthe thevalue valuethese thesesolutions solutionsprovide. provide.Witnessing Witnessingbusiness businesstransformation transformation and andachieving achievingthe thedesired desiredoutcome outcomeisismy mymotivation." motivation."

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The unexpected twist and turns of history that have played out in SEQ over the last 30 years summarise well the dilemma urban planners and government decision-makers have in deciding where to allow rapid urban growth whilst still protecting the natural environment, quality of life for people and important things like water supply and road/rail infrastructure. For example, using data from the Department of State Development, Manufacturing, Infrastructure and Planning, early SEQ Plans show highest population, industry and employment growth was expected to occur south towards the Gold Coast and west towards Ipswich. The northern corridor was expected to grow more slowly, and minimal provision of land suited to many industry sectors was proposed. This was intended to protect the quality of the main water catchment for Brisbane which is largely north of Brisbane and west of the Sunshine Coast. It was also to limit the generation of industrial smog that the prevailing north-easterly summer winds would then blow directly down into Brisbane to aggravate its persistent summer inversion layer caused by surrounding hills. But here’s where things turned ‘pear-shaped’: the effects of containerisation, globalisation and subsequent decline in manufacturing have profoundly altered many of the assumptions upon which the original SEQ Plans were based. To adapt to the new realities, SEQ became more oriented to cleaner service and distribution industries. So, contrary to the original plan, large areas of land between Redcliffe, Strathpine and Caboolture have been included in the potential future land supply. This has seen Moreton Bay Local Government Area (LGA) becoming a much more dominant player in overall SEQ population growth patterns. Further, as the settlement patterns of Sydney and Melbourne show, if

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there is reasonable access to employment and affordable housing, most people prefer to settle where there is convenient access to beachside areas for weekend recreation, as well as annual holidays. Sydney growth was originally expected to move west towards Penrith but, in fact, headed north and south until lack of supply and increasing costs turned new settlers west to Blacktown, Penrith and Campbelltown. In summary, for many years we have been told the highest growth would be WEST of Brisbane; in fact, it’s heading north and south! So, if you have expansion in mind for your business, have a good look at the area between Redcliffe, Strathpine and Caboolture. The building of a large new USC campus at Petrie says it all.

Go for It!


So, you bought a residential property, something for your future. It’s a passive investment, a ‘set and forget’ is what the sales agent called it. The purpose is to help set you up financially. However, the reality can be very different to this with things like irregular rent payments, vacancy periods between tenants, damage to your property, tenants behaving badly and the inevitable repairs and maintenance. It sometimes feels like all you ever do is put your hand in the pocket. Then there’s the time spent going backwards and forwards between you and your property manager, playing phone tag - the revolving door of property managers and the disruption with urgent decisions that must be made? You have better things to do with your time. Even with

a good property manager and the right intentions, things don’t always go to plan costing you time, money and peace of mind. As professional landlords ourselves - and providers of property management to 1,000-plus investors for many years - we know the issues that affect your cash flow the most. They are vacancies, repair and maintenance blow-outs, tenants behaving badly and over-priced property managers. We believe investors deserve a better experience and financial return and at GuaRENTeed, we are passionate about delivering it. Through technology and automation, we are lowering the cost to a fixed flat rate of $29/week no matter the rental price, saving investors thousands of dollars every year. Using big data analytics, we can provide guarantees to reduce your risk, such as a fixed price maintenance guarantee. So, it’s a bit like Defence Housing but on YOUR property! But that’s just the beginning; call us now to see which risk guarantee can make your investment property more successful. Next issue, we will talk about the Number One pain point for landlords. ca www.guaRENTeed.com.au

ABOUT LUKE & KYLIE Luke and Kylie are the founders of GuaRENTeed, an Australian prop tech scale up whose purpose is to enable property

investors to be more successful through expert property management, technology and risk guarantees. Luke and Kylie are both professional landlords and have spent the last decade building the systems to become Australia’s #1 NRAS Housing company, managing over 1,000 properties from Townsville to Sydney.

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SMOOTHING OUT THE UPS AND DOWNS Removing the risk with your investment property




FIND THE RIGHT LOCATION Seek professional advice for the feasibility of the location for your type of business and have a rough idea of what’s involved in your fit-out.

THEN WHAT? Ensure that you ask for an inspection of all existing facilities and services such as plumbing, exhaust, electricity, air-conditioning et cetera. If it is a new shop, pay special attention to grey water and sewer services; if there aren’t any in existence at the premises, this could cost you both time and money. Don’t forget to ask the owner for any documentation or plans of the premises.

For a great fit-out in new, refurbished or existing premises, you will need to follow some basic procedures and some not-so-basic but necessary procedures. Your required outcome is a beautiful, attractive, comfortable and fully functional shop.

later; changes even in the design stage will incur more costs for you. Remember, the best outcome is cost-effective, beautiful and functional. Post-concept phase consists of finished, ready-to-go final plans, including specifications prior to council approval. Remember that it can take 21 working days for plumbing approval, and you also need to have hydraulics plans from a hydraulic engineer consultant. Set a realistic timeframe for design and construction. If you try to achieve the impossible, you may feel frustrated later. Even with the best designers and shopfitters, you will need to allow enough time to get the job done properly; don’t push them unnecessarily. It’s better to start earlier than try to push professionals to work over and above a normal timeframe.

Don’t get stuck just on local concepts, think global. Check out different designs, new materials and shapes, new textures and colours. A good fit-out includes creativity, experience, knowledge and culture. m www.lynp.com.au


Ensure that you find a professional or a specialised company experienced in shop fittings. Check out their background, previous experience, certificates and the professional skills of their team.

LYNP Projects & Constructions

Congratulations to LYNP on winning Master Builders Refurbishment/Renovation Award on the 11th August 2019. South American graduate in architecture and civil engineering. Registered builder in Queensland with more than 40 years experience. LYNP Projects and Constructions is a building and design company working in commercial and residential sectors.

Choosing who does your job is important. They will need to be as honest as possible and know your expectations and budget limitations. Explain every detail of your job and what’s important to you, and remember to tell them what you don’t want, too. At the concept phase, you will need to make lots of decisions and understand definitions. It’s important not to have to make changes

Imagine. Inspire. Create. The New Age in tiles has now arrived on the Sunshine Coast

Beautifully imported tiles including: Flossy texture | Monotone Monogauge | Dry joint | Glazed polish | Imported from Brazil

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QBCC 15057927




WHAT’S HOT? How embracing staff goals has the power to transform your business It’s the secret to many of the world’s most successful businesses; Google and Virgin Australia are famous for it, yet when it comes to tapping into their employees’ passions to boost productivity, the majority of bosses remain oblivious.


Jean Sheehan is an entrepreneur, keynote speaker and five-time Amazon bestselling author. She is known as the Queen of Hearts and Queen of Manifesting. Using Quantum reality and Law of Attraction, Jean travels globally teaching her accredited Millennium Modality® at universities, health professionals, cruise ships and businesses. Is it time to MANIFEST YOUR HEART’S DESIRES IN BUSINESS? www.millenniumeducation.com


Destiny Rescue has been at the forefront of rescuing children from sexual exploitation and human trafficking for many years.  Did you know that this Australian-founded, internationally recognised not-for-profit organisation has its Head Office right here on the Sunshine Coast? If your business would like to help and, at the same time, enjoy tax benefits, get in touch. E. fiona.berkin@destinyrescue.org www.destinyrescue.org

What if getting to know your employees’ personal goals was actually the secret to unlocking their full potential within your business? If you can tap into providing something for your staff that gets them motivated, it’s more likely to benefit your business. You can’t just say to someone, ‘I want you to be more passionate about my business’ and expect them to be! There needs to be something they get in return. It’s for this reason I encourage employers to go the extra mile and discuss with their employees not only their personal goals, but how they can help them achieve them. So, how do you implement this goal-oriented system? 1. Discuss personal goals as part of regular performance reviews 2. Come up with actions or steps to measure success 3. Work on having three goals to work towards - one work-related, one personal goal and one finance-related – and linking them together


White Lady Funerals provides the ultimate care for you and your family. We provide the finest, most considered and compassionate funeral service, one that physically and emotionally nurtures all involved. Our funeral directors take pride in our reputation of providing a superior quality funeral service to families of all cultures and religions, giving them a lasting tribute to their loved one. www.whiteladyfunerals.com.au


Vanessa Nock is a Masterful Crafts Woman with a distinct signature style. With 25 passionate years of experience, she has been hand-making jewellery with a deeper connection. Creating quality pieces to commemorate special occasions, memories and milestones. She brings the story, energy and emotion into your very own sculpture to hold, admire and enjoy. Vanessa will help cure the curiosity of how to achieve your forever-after creation. www.vanessanock.com.au

If we can help a business help an employee alleviate the financial stress in their lives, it opens them up to focus on performance and productivity. The owner of one of the organisations I worked with came back to me and said they could now see that personal goal-setting was much more powerful in shaping the employees’ attitudes and behaviours post-training than the team goals were. ca Craig Levitt Coaching 0414 681 189 // craig@craiglevitt.com.au

ABOUT CRAIG With degrees in Marketing and Law, Craig became Marketing Director at Wizard Home Loans after working at Citibank, Optus and Vodafone and being responsible for brand and marketing budgets in excess of $30 million. Moving to the Sunshine Coast, he’s now a sought-after business coach specialising in marketing.

www.mattersmagazine.com.au 73


Everyone knows Harry’s. Set in the beautiful Buderim Forest Park, Harry’s on Buderim is the Sunshine Coast’s ‘hidden gem’. Dine on the veranda or in our private room. Enjoy delicious, locally-sourced food created by our highly-awarded chef/owner Stuart Bell. Harry’s is definitely a place not to be missed.

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ON MY SOLAR SYSTEM? It is important to understand that there are two types of solar battery storage setups that you can choose for your home:

Off-grid systems mean exactly that – your property is not connected to the electricity grid at all. 100 per cent of your electricity is generated by your solar panels (well, unless you need to use a diesel generator as backup) and is stored in batteries for use at night. Your property is its own electricity self-sufficient ‘island’: no meter, no electricity bills. Note that totally off-grid setups are very expensive you are looking at $30,000 upwards. This is why most off-grid solar owners live in rural and remote areas where it can cost tens of thousands of dollars just to connect to the distant grid. In these situations, it can be economically viable to invest in a great quality off-grid solar system instead.

For most suburban Australians, off-grid systems make absolutely no economic sense. Hybrid systems are setups where your property is connected to the electricity grid. However, hybrid systems will prioritise the use of stored electricity in your batteries over electricity from the grid – because it’s a lot cheaper to use electricity you generate yourself instead of paying 31c/kWh (or more) to buy it from the grid! Even hybrid systems are

pretty expensive but simply put, adding a decent amount of solar battery storage to your system (about 10kWh worth of good quality lithium ion batteries) will set you back about $10,000.

Who’s the ideal candidate for a hybrid solar system? In a nutshell, people who want batteries for non-economic reasons. m www.wholesale-solar.com.au

BRET DAVIS Wholesale Solar

Bret Davis has been passionate about solar for as far back as he can remember, with over 30 years in management roles, Bret is now following his passion to get solar installed into as many homes and business premises as he can, at the most affordable price possible by cutting out the middle man.

GOVERNMENT UPDATE BREAKING NEWS FOR BUSINESS Receive up to $70,000 from the government for solar on your business with no upfront cost. How can you qualify?

1 You must be the electricity account holder 2 You must have a minimum of electricity usage 3 You must have available roof area

We install your solar Australia-wide at a Wholesale price

FIND OUT YOUR ENTITLEMENT Call for a no obligation assessment

1300 459 315

www.mattersmagazine.com.au 75





HARVEST IN YOUR BUSINESS For thousands of years, ancient Shamans would follow nature and her infinite wisdom and be guided by that for their success and prosperity. This ancient ‘woo-woo’ is now extremely popular and utilised in business to help us be successful in all areas of our lives.

The defence force, police force, hospitals and healthcare follow it and can measure KPIs and results to give them instant feedback on what they need to do to service their community. This wisdom is called Sacred Geometry or The Millennium Calendar®. Summertime in this system is all about harvesting, meaning it is time to gather and create a community. And business is the perfect way to do it. It is time to be out and about, be seen, be known for who you

are and what you have. No holding back. You have something of great value, and it is time to shine that brilliance. Remember, when you started business, you had something that would help people. Well, they are hunting and searching for you now in summer. They want to know what you have, and summer brings people out to find what they need. The best way to be seen is networking meetings and events, meet-ups, social media, hosting your own event, being seen in Matters Magazine and holding a social event sponsored by your business. 1. December: What you want wants you, promote and share 2. January: Expose yourself, show who you are, market, sell 3. February: Get out more, express your self Summertime is the best time for the Law of Attraction as it is a time of celebration, social activity and time to connect with friends, family, work colleagues and clients. This is a festive time so allow yourself the gift of receiving as you give. ca


ABOUT JEAN Jean Sheehan is an Entrepreneur, Keynote Speaker and five-time Amazon best-selling author. She is known as the Queen of Hearts and Queen of Manifesting. Using Quantum Reality and Law of Attraction, Jean travels globally teaching her accredited Millennium Modality® at universities, health professionals, cruise ships and businesses. Is it time to MANIFEST YOUR HEART’S DESIRES IN BUSINESS?

2020 - Your year to shine! IF NOTHING CHANGES, NOTHING CHANGES, IT’S TIME TO EMBRACE CHANGE Can you see your 2020 VISION? Set your GOALS for 2020 See it, Plan it Put the strategies in place to ensure that you reach your goals.


Book now for our DESTINY DESIGNER RETREAT 5pm Friday 28th February to 2pm Sunday 1st March. Act quickly because this will book out. Email vmagic@bmmag.com.au to claim your free ‘FIVE STEP SET MY GOALS’





Would you like to have more confidence, to show your best self to the world? Some of us, especially here on the beautiful Sunshine Coast, have just spent too long in the sun and that has played havoc with our skin. For some of us, this has left a little bit of sagginess and lines on our skin, leaving us looking older than we would like to look. The reality is that as we age, we lose bone, muscle and fat from our face, this can make us look tired, angry and, yeah, sometimes a little saggy. At Aphrodite’s Gift, we work out a treatment plan to address your skin prior to doing injectables or fillers. We offer that old-fashioned customer service that sometimes we just don’t always receive. Your treatment will also include a professional doctors consultation. Our level of confidentiality is second-to-none. We don’t always want others to know that we have that little extra secret enhancing us to look and feel our best.

As a Registered Nurse, I ensure that every client knows what to expect from each treatment. I talk them through every step of the way, answering their questions about time frame, potential outcomes, pain levels and more, basically ensuring they know what’s going to happen and feel comfortable all the way through. Our clients feel safe knowing that a doctor signs off on every treatment to ensure the highest quality to give superior results. My clients call me MAGIC, because I make things they don’t like disappear! So, if you are ready to refresh, restore and rejuvenate your look, call me for a confidential consultation about the possibilities for you and your skin. Services available include; antiwrinkle and dermal filler injections, various depths of medical peels to address your individual skin concerns, ‘Aspect Dr and Cosmedix skin care’ range, plus various other treatments and procedures to help you look your best. ca


ABOUT NURSE MARGARET Margaret is a Registered Nurse and the owner/operator of Aphrodite’s Gift (part of Cosmetic Skin Therapies Franchisees), providing ongoing support, training and education, including an experienced medical team of doctors and nurses. Margaret is passionate about helping you to look your best no matter what age you are.

“Eating disorders (ED) can be an overwhelming and confusing time for both the sufferer and family or carers.”

ARE YOU OR SOMEONE YOU KNOW LIVING WITH AN EATING DISORDER? WHO ARE WE? endED is opening the door to new possibilities in the ED arena. They are giving an authentic voice to anyone living with a biopsychosocial illness and treating the person not the diagnosis. The unique and complex nature of an eating disorder demands a model of treatment that meets the genetic, biological, social, spiritual and psychological needs of the individual. A one ‘type’ of treatment for all sufferers does not work as the cause of the underlying imbalance or dysfunction may be different for every person. Maybe this could be the answer you are searching for?

Help is closer than you think, reach out today, THERE IS HOPE! endED = end Eating Disorders Website - www.ended.org.au Instagram - @endedaustralia Facebook - @endingeatingdisorders www.mattersmagazine.com.au 77





Magic! Local magician Andino is passionate about leaving his audience in absolute awe; when they light up, he lights up. His journey began at Easter 2012; he and his family were away on a camping trip in Victoria, staying at the Discovery Parks caravan park. 

Andino remembers one particular night: the family was in his sister’s caravan playing board games and he decided to show everyone a couple of magic tricks he had recently learnt. After performing just a few tricks, the reactions he got were amazing. It gave him so much joy, happiness and fulfilment all at once. He felt like he performed magic and they didn’t know how he did it. The feeling he got from that night changed his whole life. The reason he is now living his dream was seeded that very night.

He just loved magic, but his head would always say, “You can’t do magic as a full-time job. You need to have a secure full-time job! You need a steady income!” However, the universe had different plans and life took a turn for both Andino and his wife, Emmy, over the next few years that culminated in Andino indeed now living that dream. In mid-2012, Emmy (Emily) was sick and had major health problems. She was weak, her muscles and bones were in agony. Just carrying grocery bags from the car into the house would take her three days to recover from. She was constantly throwing up from her migraines, lost all her energy and needed to stay in quiet dark places because the light and sound made her head explode. Ultimately, her health got so bad, she went from working full-time to having no choice but to retire from her job completely.

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They spent thousands of dollars trying to find an answer as to why her body was giving up. Doctors told her it was all in her head, that she needed to just toughen up. No-one was finding what was causing the problem and no-one was able to help. She wished she had something more serious that could be detected, as then they might believe her. She would often pray at night that she wouldn’t wake up in the morning because of the pain. But when all else fails, and you can’t get an answer, you search and then you search some more. Emily found a girl who was doing a treatment called Gerson Therapy. This girl had great results doing the therapy, so the decision was made to give this a go. The treatment was intense! It was basically a full-time job every day, no rest. Andino was working full-time as a plumber at the time, his day consisting of going to work, coming home, then making a juice, making another juice, making dinner, then making another juice. They were juiceaholics! It was exhausting. They had never felt so isolated. Through this six-month experience, Andino learnt a lot of magic. Whenever he had a spare moment, he would put on a Michael Ammar DVD and start learning. He would practice over and over and over again. By early 2014, Emmy was doing better. She was still not able to work, but she had more energy to get through the day; she was running at about 65 per cent, which was great from where she was before. Andino was still plumbing. His company’s contracts were ending and there was no more coming in. He knew that he only had a few more months and then would encounter the stress of looking for another job.  However, something happened! One day when Emmy was at home, she got a postcode in her head 4557. She didn’t know why she got the number and didn’t know where it was. It just kept ringing in her head. So, she looked it up - it was Mooloolaba on the Sunshine Coast. They weren’t sure what this meant, so they decided to drive up from Victoria and stay for two weeks to see if they could find some answers. A couple of days in, they both had it in their hearts that they needed to move there. They signed a lease on a rental, drove back home, packed up everything and drove back up two weeks later. Just a few months in, Andino started to get ill. He got this weird rash on his chest and then it spread all over his body. Having had eczema all his life, he knew this time it was different; he couldn’t control it. He started to get night sweats. He would wake up in the middle of the night, drenched in sweat. Then lots of other symptoms started appearing. The world was crashing around him and he was finding it almost impossible to get through a day at work. He just wanted to die. He would try his best to put on a brave face, to always have a smile, to not show how hard it was to get through life. He saw numerous doctors, dermatologists, chiropractors, an acupuncturist, naturopaths and chronic disease specialist. They gave him some relief, but just not enough. He started an antibiotic treatment that would have him take up to 15 tablets for almost 24 months.

It was decision time. Would he continue to work as a plumber, or would he give up plumbing and try to give his body a fighting chance? In late 2014, the choice was made! Andino decided to make magic his full-time job. He wasn’t sure how he would do it, being so sick. But one of the great things with magic is a lot of the time he would only have to work at a gig for one or two hours. In the summer of 2017, he was working at the Oaks Oasis Resort in Caloundra doing some roving magic during their breakfast service, followed by a magic workshop. One morning as he was going around the tables, a lady named Vicki stopped him and asked if he had eczema. He told her the story about his skin. She told him she was going to change his life! Big statement! She showed him pictures of her daughter with eczema all over her body, she told him how the previous four years had been a living hell. Vicki told Andino about a dermatologist in South Africa. He did some research regarding Dr Richard Aron and found so many success stories. He then proceeded to contact him to see if he could help. Soon after, he started the treatment and over the next few months the rash started to fade, and his skin started to heal. The night sweats stopped, and his energy started to return. Finally, his body started to heal. To this day, he still uses the cream along with other medications and supplements. It’s just incredible how a three-minute conversation can literally change your life. Andino wouldn’t want anyone to go through what he and Emily went through. They lost everything physically and financially - yet they gained so much. Life is not about possessions; it’s about doing what you love, spending time with friends and family. It’s about enjoying what you have, even if it’s not very much. It’s about being grateful for the breath of life.

Andino and Emily now travel the world with him performing his magic and doing what he loves. He gets to share his passion for MAGIC, and he wouldn’t change a thing. e www.andino.com.au  www.mattersmagazine.com.au 79

Dear Vickie Dear Vick


Dear Vickie,

et to What the secr success?

I find tha go of situat I can’t let replay ove tions. They in my hea r and over to focus ond and I seem thing forev the one er.

Jason R.

Jenny W. Dear Jason,

Hi Jenny, Asking the secret to success is a bit like asking how long is a piece of string? You see, the thing is, it starts with ‘What is success?’ - that is very different for everyone. To some of us success is money, to others it’s love, to some joy, and others inner peace. We are all very different; to me, I guess, success is a combination of all of those things, it’s a juggling act to have an equal amount of each. Work Life Balance. Yes, we have all heard of that. I can tell you, I personally used to work so much more than I played. Not anymore; now, I still love work, but I try to ensure that the balance is there. I set my intentions each morning by filling out My Destiny Designer (www.mydestinydesigner), I meditate each and every morning to start fresh daily and leave any stress or negative emotions from yesterday behind. I schedule physical fitness to ensure it gets done and I also schedule social activities to bring me joy and keep my life focus balanced. It takes effort and it takes planning, but it is very much worth it. I can safely tell you, that I really don’t think my life could be better right now. THIS IS SUCCESS to me, a balance of money, joy, inner peace and love.

Time to reFRESH your

Well, the good news is that you are not alone; so many of us have this exact problem. You see, whatever you water, grows; so, if you talk about a situation, share it with your friends, and think about it constantly, you are watering weeds, and you will get more weeds. If, on the other hand, you want flowers, then you need to start watering those. Reframe your thoughts and your language to focus on and talk about the things you love and the things you want more of. Water the flowers and you will get more flowers. Have a question? Send your question to Vickie at vmagic@bmmag.com.au

ABOUT VICKIE Vickie is an Internationally Accredited Life and Business Coach. She has been facilitating Mindset Retreats for nine years; her passion is to share the tools she has learnt to inspire us all to live our best life. Download your free One Day Intention Setting daily destiny designer here www.mydestinydesigner.com.au

business brand?

If your business brand is looking tired or dated, now is the time to reFRESH for 2020.

FREE 500 printed business cards with every new business brand revamp. Offer open till end of February 2020.

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zonya bird / 0424 073 799 e. zonya@creativebirddesign.com w. creativebirddesign.com


The start of the New Year brings with it the desire to live a better life. Traditionally we make resolutions to exercise more, have a healthier diet and maintain a good work/life balance. As the busyness of Christmas and end of year activities are replaced by some time off and relaxation we feel better able to implement some positive changes.

brain functioning we are more likely to operate from in grained habits and subconscious patterns than from higher reasoning. When we are stressed it is much harder to sit back from situations and think ‘how would I really like to respond to this challenging situation’. Instead we are more likely to act out emotionally and later regret our words or actions.

The first few months of the year may see us keeping our resolve but as we get further into the year and stress and busyness increase, our good intensions often fall by the wayside.

Transcendental Meditation strengthens this part of the brain so we are less at the mercy of effects of past experiences. Along with this development in holistic brain functioning, TM takes us to a state of rest deeper than sleep and this allows us to physically throw off tension in the physiology.

When we are under stress or over tired our brain shuts down. Instead of using our prefrontal cortex, that governs rational thinking, we shift into using the more primitive parts of the brain that are responsible for fight or flight. When under the influence of this impulsive

The prefrontal cortex enables us to monitor the long term effects of our behaviour, making us think twice about reaching for that chocolate bar when we have resolved to eat a healthier diet or yelling at our child or partner when we would really like to act in a loving way.

If we haven’t released the stress from a past experience then we are still carrying it around in our body. You may have a person in your life

that can make you feel angry just by thinking about them or a tragic event that still brings tears to your eyes when you recall it. This shows that the stress is still sitting there and impacting on your thoughts and wellbeing. The deep rest we get during TM allows us to release the stress from the event and this takes away the emotional charge of the situation. During TM we don’t go over the experience again or even know what stresses are being released, we just come out feeling better and notice that we are not so reactive to situations or people that may previously have pressed our buttons. The regular practice of Transcendental Meditation gives you the tool to achieve any of your New Year’s resolutions by enabling your mind and body to experience their full potential and be free from the baggage of the past. a To find out more, come to a free information session – call Wendy P: 07 5499 9580, M: 0438 507 188 email wendy.rosenfeldt@tm.org.au or check out www.tm.org.au

Awnings, Blinds, Security, Shutters, Curtains

• Maroochydore 07 5476 9888 • Caloundra 07 5492 8888 • Noosa 07 5447 1888 • Shed 5/46 Enterprise St, Kunda Park Qld 4556







Cash is King - or so the old saying goes. This phrase has been instilled into the minds of many Australians (and many across the World) for decades now, but as economies and technology change, is this phrase even still relevant? The answer to this is fraught with danger as it can vary depending on the scenario you are applying it to. The phrase ‘Cash is King’ generally refers to negotiation; if you are negotiating with ‘cash’, you would be seen to be in a better bargaining position. It means you have the funds ready to go and can hand them over on the spot or in a short timeframe. This can give the seller more motivation to reduce the price as whatever he or she is selling can be moved quicker. This can certainly be true for private sales where, for example, a vehicle is involved. WHY ARE YOUR SPENDING HABITS IMPORTANT? In these modern times, where most of our spending is done with plastic – namely debit cards, a lot of lenders now want to see some evidence of your spending habits. They also want to understand your day-to-day money management and budgeting before approving your loan.

The rules around account clearing and full cash withdrawals, in particular, are having more of an impact on a lender’s decision to give someone a loan or not; we are finding that some lenders are giving less leeway to their ruling on this right now. Being able to show a lender that you know how to manage your ‘cash’ can give the lender some comfort that you are likely to be able to budget your personal cash flow and meet their repayments. Make sense? If you are one of the many Australians that like to carry their cash around with them, or you are withdrawing your hard-earned income from your account as soon as it hits your bank account, this can start working against you. Why? In the background, lenders all have a ‘tipping point’ where the banks and lenders would prefer to see your income remain in your bank to account for bills and possibly more importantly, potential future loan repayments. The general consensus of the cash withdrawal ‘tipping point’ is currently around 80 per cent, which means they like to see that you are keeping around 80 per cent of your pay in your account for bill payments to be taken directly from your account. This gives lenders a better idea of what you are spending your money on to live. If you withdraw all your money in cash, their ability to assess your spending and living expenses is reduced.

RAISING A LENDER’S SUSPICIONS For a lender, it can also raise suspicion around the possibility of the customer having an ‘undisclosed debt’. This is where the customer may have other debts that they are paying off with cash to avoid evidence of those debts in their banking transactions. I know this might sound a little bit ‘big brother’, and it may seem like an assumption being made by the banks, but when a bank or lender can only make a judgement on a person purely based on the information they are provided with, assumptions will need to be made in an industry built on taking risk. As a lending specialist, I deal with this every day. It is effectively my job to try and remove those assumptions from the lenders’ minds and provide them with the most accurate and concise information so they can make a fast and informed decision about your loan. I know what they want and what each lender’s appetite is for each market segment. WHAT ARE WE PASSIONATE ABOUT? We are passionate about helping our customers understand what good personal cashflow management looks like from a lender’s perspective to give you, the borrower, the best chance of having your loan approved the first time. So, in conclusion, yes, cash is still a valuable commodity in today’s economy. However, it pays to be smart about how you move your cash around. Think about how easy it would be for you to show via your bank statement transactions how you are managing your money effectively; it may be the difference between getting the loan approval you want or not. If you have more questions, get it touch with one of our lending specialists today for an obligation-free chat about your scenario. Check out our other articles online at www. foxfinancegroup.com.au go to Latest News section. At Fox Finance Group, our aim is to provide our customers with relevant information so that they make an educated decision on which loan will be the RIGHT loan for them. ca

ABOUT PAUL Paul is one of the lending specialists at Fox Finance Group. His family has been involved in the motor industry since before he was born and Paul gets great satisfaction from helping his clients buy their dream car, bike, boat, jet ski, caravan or camper trailer. 82 ISSUE 94



Skulpt Face and Body offers next-generation fat reduction treatments. You could reach your goals faster with LIPOcel, which offers rapid results plus skin tightening, with no pain or downtime. This wellestablished Sydney beauty industry disruptor is now open in Sunshine Plaza. Skulpt is the body contouring specialist, helping clients to SKULPT their BEST SELF! They offer non-surgical body contouring (medical grade technology), non-surgical facelifts, Fat Freezing, LIPOcel, skin tightening for face and body and cellulite reduction. Mention ‘MATTERS’ to receive 20 per cent off your first treatment. (Not valid in conjunction with any other offer) P. 07 5400 1485 www.skulptfaceandbody.com.au


Margaret is a Registered Nurse and the owner/operator of Aphrodite’s Gift. As a Cosmetic Skin Therapies Franchisee, she has access to ongoing support, training and education, including an experienced medical team of doctors and nurses. Margaret’s goal is to deliver an ongoing personalised service to her clients for ageing well. As we lose bone, muscle and fat from our face, we can look tired, angry and saggy. Let Margaret help refresh, restore and rejuvenate your look. M. 0451 167 659 (call or text) Facebook @Aphrodites-GiftCosmetic-Injectables


Take a drive to Maleny to discover the awesome array of clothing available at # Chapter Three. Owner Judi Pearce takes customer service to a whole new level. So, if you’re looking for something a little different, and you are aged from 16 to 90 years of age, take the beautiful drive to Maleny and have a look at # Chapter Three in Main Street. Facebook @ChapterThreeMaleny

Marcoola Dental is bespoke dental practice located in the Town of Seaside. Offering both general and cosmetic dentistry, we take pride in being able to change our patient’s perception of going to the dentist and in doing so, establishing life-long habits. Our dental practice’s hygiene standards are high, as this is also important to us. So, come and experience the difference. PM: @MarcoolaDental.com.au www.MarcoolaDental.com.au

BEAU GENTRY MENSWEAR Beau Gentry Menswear has been serving Noosa locals and visitors for over 35 years and is now in Bay Village, Hasting Street. We have been in the Mantra International precinct, Mooloolaba, for 18 years. As the fashions change so do Beau Gentry stores, complementing the changing times – but always with quality products from around the globe. You can be assured of a marvellous, unique, exclusive, eclectic array of garments, from shirts to shorts, trousers to bow ties, whether you’re going on a cruise or staying on the Sunshine Coast? P. 07 5447 3398 // E. office@beaugentry.com.au // www.BeauGentryMensStore.com.au 

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Kitchen •SUNSHINE Bench Stools • &Bar Stools • Tables •5502 Ottomans and More SUNSHINE COAST Cnr Cnr Maud & Sugar Road, Maroochydore Ph 5479 COAST CnrMaud Maud &Sugar Sugar Road, Maroochydore Ph5479 54795502 5502 SUNSHINE COAST Road, Maroochydore Ph SUNSHINE COAST Cnr Maud & Sugar Road, Maroochydore Ph 5479 5502 GOLD COAST: 3333 Upton Street, Bundall PhPh 5592 5118 GOLD COAST: Upton Street, Bundall Ph 5592 5118 GOLD COAST: 3333 Upton Street, Bundall Ph 5592 5118 GOLD COAST: Upton Street, Bundall 5592 5118

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25/03/2019 9:18:11 AM9:18:11 25/03/2019 25/03/2019 9:18:11 25/03/2019 9:18:11 AM AMA

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“I’m actually a fully qualified hairdresser,” Joanne said. “I started out in visual art but switched my university studies for work and went into hairdressing. But that path just wasn’t fulfilling for me, so I decided to go into early childhood, which I love. “I like to say that I went from shaping people on the outside to shaping people from the inside. It’s amazing to play such a significant part in the growth and development of children.” Joanne continued studying throughout her career and after volunteering for TAFE Queensland, she discovered

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her calling in training. Her most recent accomplishment is obtaining her Masters of Education.

Childhood Education and Care on an international trip to Italy, where they met with experts at the Loris Malaguzzi International Centre and learned about the globally-renowned Reggio Emilia Approach. The trip, which was part of TAFE Queensland’s Study Abroad program, also allowed students to explore several cities in Italy, including Florence, Bologna, Venice and Milan.

Throughout my journey I discovered that I really love education and learning, and supporting others to learn and grow to achieve whatever it is they want to do.

Having spent the last eight years at TAFE Queensland training hundreds of early childhood educators, Joanne Mountford has made a huge impact on the industry and subsequently the Sunshine Coast community as a whole. But while Joanne’s passion for education is unmistakeable, her career started out on a very different path.

In a demonstration of her commitment to furthering the knowledge of both herself and her students, Joanne recently swapped her classroom at TAFE Queensland’s Mooloolaba campus for a first-hand experience of the world’s early childhood education capital Reggio Emilia, leading a group of 10 students from campuses around the state on a 15-day study trip in Italy. Joanne was selected to accompany students from the Diploma of Early

Joanne said the trip was her first time in Italy and while she had been excited to sightsee, the opportunity to learn highly sought-after philosophies that she can pass on to her students in the very region they were developed was a dream come true. “Having the opportunity to experience the culture – and of course, the food – was incredible, but this trip was so much more than that,” Joanne said. “The Reggio Emilia Approach is hugely significant to early childhood practice in Australia, and we got to experience the

amazing Loris Malaguzzi International Centre in the town where it all orginated and to learn about their history and philosophy first-hand, as well as see the spaces they use,” she said. “This trip really has been lifechanging for these students; not only has it given them the chance to explore a different part of the world, it’s given them valuable knowledge that they can now use to educate children in their careers.” Joanne said the trip has already attracted the attention of services looking to take on participating students in order to learn from their experience, with one student gaining employment as a result of her involvement before the group even left for Italy.

“Seeing students have the opportunity to learn and grow, and being able to be a part of that by leading them on this trip, was a real privilege for me,” Joanne said. “I feel like we have a significant role to play in early childhood because the people that we train, we send out into industry. If we can support them to be the best that they can be, then we’re making the industry better, which in turn means it’s better for our children and our communities.”

TAFE Queensland offers students a variety of Study Abroad programs each year with over 80 students and eight vocational teachers engaged in overseas projects in 2019. By the end of 2019, 330 students will have studied overseas as part of their studies with TAFE Queensland since the program started in 2014. For more information about how you can kick-start your career in early childhood education and care, visit tafeqld.edu.au or call 1300 308 233.

www.mattersmagazine.com.au 85


Photography by Nicola Anne

With a large selection of unique international, award-winning wines, Japan’s finest craft beer, sake and whisky AKANE is ideal for functions, corporate events and special occasions. Located in the heart of Maroochydore, in the Sunshine Coast’s entertainment hub. AT AKANE TEPPANYAKI it’s about the food, the service, the atmosphere ALL creating the ultimate EXPERIENCE

BEAUTIFUL, ELEGANT & ENTERTAINING DINING Book now to secure your spot Open Seven Days for Lunch and Dinner


22 Ocean Street, Maroochydore TEL : 07 5391 3788 86 ISSUE 94

One determinant of future success for kids in school is whether they’re prepared for the world they’re about to enter. By popular estimate, 65 per cent of children entering primary school today will ultimately end up working in completely new job types that don’t yet exist. So how do we, as educators and parents, prepare our children for something we don’t even know exists yet? Automation, globalisation and technological advancements have changed our world. In turn, it is changing the nature of work, the structure of economies and the types of skills needed by forces across the world. With this, education must adapt accordingly, and this new era of education also demands a fresh set of tools to be taught in and out of the classroom for our students to thrive in tomorrow’s world.

To stand out, students will have to be self-directed, original and creative, as well as being innovators, entrepreneurs, lifelong learners and responsible global citizens.

Australians are equipped and empowered with ways to develop these skills and are, in turn, able to deploy those skills in an increasingly enterprising way. However, this must always be done whilst ensuring the foundational skills of literacy and numeracy remain a core tenant of a quality education. Students cannot succeed without the appropriate balance between both. The reality is that a child cannot possibly manipulate information in order to be truly creative or a problem-solver until they have a solid foundation. In other words, even if students in the future don’t become entrepreneurs, they will have to think like entrepreneurs and develop an entrepreneurial mindset, experiencing the realities of the start-up world, like persistence and learning through failure. Time spent engaging students in real and authentic projects is a necessary approach to do this. Some ways to do this include: • An entrepreneurs’ club • Involvement in events and competitions that develop innovation • Building staff capacity • Develop connections with local and global businesses


• Involvement in programs such as Future Problem Solvers and Tournament of Minds m

• Critical thinking


• Creativity


• Collaboration and teamwork

St Andrew’s Anglican College

• Presentation skills • Problem solving • Communication • Digital literacy • Financial literacy Educational providers must be future-focused and invest in redesigning learning pathways that reflect and respond to ensure young

Ruan van der Merwe is the Head of Commerce and Entrepreneurship at St Andrew’s Anglican College with a demonstrated history of working in the education management industry. His mission is to empower others to think more innovatively, strategically and operate more efficiently, with a strong focus on integrating skills, technology and entrepreneurship into education.

From Little Saints Early Learning to Year 12

Move confidently into www.saac.qld.edu.au your future Call us today to book a personalised tour 5471 5555

www.saac.qld.edu.au www.mattersmagazine.com.au 87






DID YOU KNOW THAT: ›› The first printing press was brought to Australia with the First Fleet in 1788. It was a small hand press that no-one knew how to use. It wasn’t until 1795 that a convict named George Hughes taught himself how to print. ›› 1802 saw the first printed book: NSW Convict Colony - The NSW Standing Orders ›› The first printed newspaper was in 1803 in NSW. ›› The first printing ink was manufactured in Australia in 1867 AND NOW... For a long time, people have been touting about the world becoming a paperless society! To some degree, that really has happened; for example, in the areas of billing and invoicing. However, there are still lots of printed products if we take a look around. Wherever you are, there are product labels, product packaging, magazines, signage, posters and advertising. It is a fact that a large part of society responds to, remembers and reacts to printed products/advertising better than electronic advertising; for example, email advertising and e-magazines. How much advertising material do you still receive in your letterbox? How many people sit down and actually read a magazine and take in the content as opposed to quickly scrolling through an e-magazine and deleting? We spend so much time on our computers all day, the last thing a lot of us want to do is spend our leisure time reading online. We tend to prefer flicking the pages. Think about a greeting card you can keep for years to come compared to an e-card that although funny, will quickly be forgotten and potentially lost when you upgrade your computer.

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Although digital marketing techniques are forever evolving and becoming far more widely used, they are complementary to print and not necessarily competitive. PRINTING AND THE ENVIRONMENT These days printing products are almost 100 per cent recyclable. For example: • Paper comes from sustainable forestry • Wastepaper is recycled back into everyday products, such as toilet paper • Aluminium plates used on offset printing presses are recycled • All water used for cooling in chiller units on printing presses is recycled • Ink is generally soy or linseed-based and comes from sustainable farming • Solar power is becoming more affordable meaning the reduction of coal-powered electricity by large businesses m www.theinkspot.com.au

SHEENA CANNING Inkspot Printers

Sheena Canning has owned and managed Inkspot Printers on the Sunshine Coast for the past 10 years. Sheena is passionate about offering her clients great customer service and exceptional quality printed products. She is passionate about supporting local businesses within the community.



M. 0427 274 105 E: michelepurvis@tlbn.net.au www.tlbn.co/noosa/



Gift a gift that says, ‘I get you’ – it’s what everyone wants to give and receive. Narrative Lab fragrances are just that. Each fragrance describes the very best character traits that we see in our friends and loved ones and reminds them to see the best in themselves: Fearless, Protector, The Calling, Crushing It and Rose Above are just a few of our favourites. Because we get you, we’re offering you a 10 per cent discount on the entire range - use IMATTER as your code.

Now open in Mooloolaba. If you are looking to unwind, recover or take some time out, you will find the perfect space at the new Zen Den Floathouse Café. It is centrally located in Mooloolaba in Sirocco Arcade, with convenient parking underneath the building and entry off First Avenue. Floating is great for people who wish to relax, unwind, recover (mentally or physically) or simply take some time out. Sports people wanting help with recovery, soreness and muscle fatigue love Zen Den Floathouse Café, too. Open seven days.





Yasna Hawthorne began her career in real estate at just 18 years of age, starting as a junior receptionist and working her way through all job roles and departments. She loved the industry so much she bought the office and has been at LJ Hooker Mooloolaba now for over 22 years. They pride themselves on caring and understanding to help their clients achieve their goals. They cover residential sales, property management and holiday rentals. P. 07 5444 4411 // M. Yasna 0418 544 405 E: yasna.hawthorne@ljhooker.com.au

MadFeor r e m m u S \

Michele Purvis works with business owners to deliver their ideal business, focussing on tangible improvements in: Income: Is your business making the money it is capable of? Freedom: So you have the time to do the things you want to do. Lifestyle: Is your business the size you need to give you a better lifestyle in the short and long-term? Michele Purvis The Local Business Network

FloCryo is a provider of innovative treatments for chronic pain, injury recovery, peak performance and anti-aging. Whole Body Cryotherapy (WBC) exposes your body to extremely cold temperatures which triggers the fight or flight response. Owner James Bermingham says that the during the process, the blood is enriched with oxygen, nutrients and enzymes. This then pumps through your body which can speed up recovery, improve pain levels and enhance your overall health and vitality. It takes just three minutes, so it’s great for busy people that don’t have the time for extended therapy but want great results.


Book Now THEBAVARIANS.COM Sunshine Plaza 154-164 Horton Parade, Maroochydore www.mattersmagazine.com.au 89


We just want to say

Thank you

I personally think being grateful actually gives you more to be grateful for.

We asked some local Sunny Coast business to share a little bit about themselves and tell us who they wanted to say thank you to. Being that the holiday period is upon us, it certainly is a great time of year to reflect on what was and to take a moment to say thank you for what is, and what is to come. Here is wishing you the most amazing holiday period, may you take a moment to relax, de-stress and enjoy all the beautiful sunshine and beaches on the beautiful Sunshine Coast. Not a day goes by that I don’t thank my lucky stars for where I live. Aren’t we just so so lucky?

AVENUE DENTAL Avenue dental Kawana is a family owned business that prides itself on providing quality dental care and to the local community. We’ve been serving the Kawana and surrounding region for nine years and proud to now employ 18 Sunshine Coast residents.

“Thank you to our local community for all your support over the years, without you we wouldn’t be where we are today. Also, thank you to our beautiful team, thank you for all your hard work, passion and dedication!” f P: 07 5493 4414 www.avenuedental.com.au

SUNCOAST HR Suncoast HR helps companies address and solve their complex Human Resources issues, and we’d like to thank those businesses that have entrusted us to work with their people; manage their employment risk and improve productivity and performance.

“We wish everyone a safe and happy holiday season and remember, a Christmas party is still a work function, so if you’re planning on drinking, remember to eat and get an Uber home!” f

www.suncoasthr.com.au 90 ISSUE 94

Evolve Accounting and Advice is a modern firm of accountants and financial advisers with a grounded philosophy to provide you with tailored services designed to help you achieve financial success.

“We would love to take this opportunity to say thank you to each and every member of our team and, of course, our valued clients.” f www.evolveaa.com.au

HARLEQUIN BLINDS AND SECURITY Harlequin Blinds and Security is a local family-owned business, and some of our team have been here for nearly 20 years.

“We would like to say thank you to our staff and a huge thank you to our customers.” Locals supporting locals. Covering the

Harlequin manufacture and and supply blinds, awnings, security, shutters and curtains.

Sunshine Coast in colour and style! f www.harlequinblindsandsecurity.com.au

SCOTT PROPERTIES GROUP Over the past 12 months, Scott Properties Group has been an extremely successful independent Property Buyer Agents on the Sunshine Coast. Simon Scott (Licensee) and his mum, Sue Scott have over 40 years of combined experience in both the property and building design industry. They have had the pleasure of working with local, interstate and international buyers wanting to live on and invest in our beautiful coast, saving them time and money in the process.

“We would like to shout out a heartfelt thank you to our amazing B2B partners and our clients who have made 2019 a truly amazing year!” f

P: 0405 432 015 E: sue@scottpropertiesgroup.com.au W: www.scottpropertiesgroup.com.au

Mother and son team Sue and Simon Scott www.mattersmagazine.com.au 91




MATTERS MAGAZINE Matters Magazine is a much-loved Sunshine Coast quarterly magazine, delivered from Beerwah to Pomona to almost every business with a shopfront. We are passionate about inspiring, educating and connecting Sunny Coasters.

“We would like to personally thank our designer, Zonya Bird; our sub-editor, Isobel Coleman; our writer and proof-reader, Sophia Auld, and our intern, Aliesha Smit. We would especially like to thank you, our loyal and wonderful readers, and lastly – because without you, we would not be here - our amazing clients. THANK YOU TO ALL OF YOU FROM THE BOTTOM OF OUR HEARTS.” f www.mattersmagazine.com.au

Matters Magazine owners, Magic and Vickie

LJ HOOKER MOOLOOLABA LJ Hooker Mooloolaba is a business of local people. We pride ourselves on caring and listening so we can help you with your real estate goals. We handle residential sales and property management as well as holiday rentals.

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“We would like to take this opportunity to say thank you to everyone who is, or has had dealings with our office. It has been our absolute pleasure in assisting you all. We would like you to know we truly value your business and we look forward to keeping things rolling as we move into 2020 and beyond” f



CHOMLEY FAMILY LAW Chomley Family Law gets families; we, too, have families and understand their needs. We are passionate and committed to family law; we love what we do and pride ourselves on providing a caring and understanding approach to their matter, so we can help you achieve a suitable outcome for all involved.

“We would like to take this time to say thank you to everyone who is, or has, had dealings with our office. It has been our pleasure in assisting you all. We look forward to helping families in their time of need as we move into 2020 and beyond.” f


ONYX POPPY BOUTIQUE Onyx Poppy is a sophisticated BoHo Stylish Boutique at Sippy Downs. We offer amazing brands, including Ruby Yaya, Lula Soul, Lula Life, Jump, Trish G, Jersey Girl and many more. Without the networking from Empowering Women, Fabe Keily, I would not have had the knowledge on how to market my business on social media. Fabe has run these events over the past two years on the Sunny Coast

“I would like to take this opportunity to say a huge thank you to the local community and the retail shops in the area. I have been overwhelmed with the support and friendship over the past three months since opening. I would also personally like to thank Fabe Keily, Lyn Levitt, Kim Cousins and Narelle Zerk. I would also like to say thank you to Vickie and Magic from Matters Magazine; the response to my gorgeous advertising last time was awesome! Cheers to the next one I say, beautiful people.” f

P: 5370 9222 19 Chancellor Park Blvd, Sippy Downs

Onyx Poppy Boutique owner Michele O’Flanagan

www.mattersmagazine.com.au 93

0 400 039 411 EASTCOAST HR GROUP EastCoast HR Group are continually anticipating and providing solutions to your staffing issues. ‘Mention this advert to receive 10% off your next Masterclass’

New & Refurbished Phone Systems 3 NBN Installations 3 Phone & Data Cabling 3 Free Phone Bill Analysis 3 Free Quotes 3 Leasing & Outright Options 3 Call 0400 039 411 Email: info@commitel.com.au

P: 07 5443 6022 W. www.eastcoasthr.com.au




Scott Properties Group, takes the stress out of buying a property. Let them negotiate on your behalf, they know the local market. They have access to OFF-MARKET properties saving you time and money!

• Experience delivering premium recruitment services for 15 years • Competitive flat rate fixed fee • Career advice, HR consulting and coaching.

Scott Properties Group P: 0405 432 015 E: sue@scottpropertiesgroup.com.au

P: 0414 889 079 E: kimberley@krsolutions.com.au W. www.krsolutions.com.au


P: 0409 591 005 E: admin@beachsideconstruction.com.au W. www.beachsideconstruction.com.au

Our mission is to enable you to deliver technology projects in a nimble and agile method by removing the complexities of trying to resource complex technology projects internally, or through large expensive and inefficient suppliers.

Where we can help you in ICT, AV, Security and OT; •Network Audits •Network Design •Project Management •Technology Resources

We Will

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DON’T DO THIS – STOP – BREATHE – THEN CALMLY CALL VAUGHAN He is an expert in all things I.T. With over 20 years playing with computers there’s pretty much nothing he can’t fix. Great service at affordable prices. Detox IT P: 1300 306 609 E: support@DetoxIT.com.au www.detoxit.com.au 9494ISSUE ISSUE 9494



Mention Matters Magazine

Real Estate with a Real Purpose

Caloundra Golf Club P: 5491 1811 E:admin@caloundragolf.com.au Charles Woodward Drive CALOUNDRA, QLD 4551

Contact: Vicki Cooper M: 0412 802 215 E: vicki.cooper@purposerealestate.com.au www.purposerealestate.com.au

YOU DON’T KNOW WHAT YOU DON’T KNOW • HR Consulting and Advice • Tailored and specific solutions • Multi-industry knowledge www.mckeanhr.com.au

STRUCTURED CABLING AND BUSINESS TELEPHONE SYSTEM SPECIALISTS Based on the Sunshine Coast • Data Cabling • NBN Cabling • NBN ready Telephone Systems • Sales, Installation and Maintenance • Commscope and Molex Certified Installer P: 07 5445 5040 www.burtech.com.au

Bad Mobile Phone Signal? Weak WiFi/ internet speeds?


If so lebta’csk bring ! c i g a M e th


HAVE YOU HAD ENOUGH OF PAIN? TENILLE IS PASSIONATE ABOUT PAIN MANAGEMENT. IT’S HER THING. Tenille is a Naturopath specializing in musculoskeletal conditions, deep tissue massage, scenar therapy, dry needling and of course pain management. LOCATED IN COOLUM

Capricorn Physical Health

Phone Tenille on 0497 076 964



WHEN IT COMES TO XERO I’M YOUR HERO. THE ACCOUNTANT SPECIALISING IN BOOKKEEPING I am passionate about Bookkeeping – Payroll – Budgeting and reconciling your accounts

Sunshine Coast Credit Consultants pride themselves on specialising in Accounts Receivable Management and Debt Recovery for business owners.

Give me a call to discuss a solution to your bookkeeping issues.

If your business is owed money, contact Dean to find out the first step.

0401 717 630

Dean Kent - Credit Consultants (Qld) Office: (07) 5478 3922 Mob: 0412 773 606 E: dean@creditconsultantsqld.com.au creditconsultantsqld.com.au



Let Mr Magic come and take some up to date professional images of you, your whole team, family, pets or whatever you need. Individual Images and up to four group or team shots *for up to ten people Family, couples, pets at home or on location


The accountant specialising in bookkeeping

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Phone MAGIC on 0408 751 863 to BOOK YOUR TIME


DAISY’S PLACE IS OPEN. Enjoy urban glam right here on the Sunshine Coast. Relax in a flirtatious interior of luxury and style or feel at home in the casual and relaxed environment of the outdoor deck, surrounded by a lush rainforest and water landscaped gardens, any time of the day or night.



07 5494 5192


2859 Steve Irwin Way, Glenview - Just off the highway onto Steve Irwin Way


Profile for Matters Magazine Sunshine Coast

Issue 94_Cold is the New Hot Issue  

Welcome to our ‘COLD IS THE NEW HOT’ issue of Matters Magazine. We are constantly looking (and finding) for things and people that matter. T...

Issue 94_Cold is the New Hot Issue  

Welcome to our ‘COLD IS THE NEW HOT’ issue of Matters Magazine. We are constantly looking (and finding) for things and people that matter. T...

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