RLWC2021 Tournament FAQs

RUGBY LEAGUE WORLD CUP 2021 CUSTOMER KEY FACTS AND FAQs Contents Key facts .................................................................................................................................. 2 Nations ................................................................................................................................. 2 Venues .................................................................................................................................. 3 Training Bases ................................................................................................................... 4 Key Tournament Dates ................................................................................................. 4 Additional Facts ............................................................................................................... 5 Ambassadors ..................................................................................................................... 6 Significant Timeline of events/news ...................................................................... 6 FAQS ........................................................................................................................................ 10 Pricing..................................................................................................................................... 10 COVID-19 ................................................................................................................................ 11 What is the impact of Covid-19 on the tournament? .................................... 11 Hospitality & Travel ........................................................................................................... 12 Bundles & Offers ................................................................................................................ 12 Ticket Payments ................................................................................................................ 14 RL Family Priority Access Sale ..................................................................................... 15 Host Pre-sale........................................................................................................................ 16

Ballot ....................................................................................................................................... 16 Ticket Admin ....................................................................................................................... 17 Accessibility ......................................................................................................................... 22 Key Worker Tickets .......................................................................................................... 23 Fixtures / schedule / venues ......................................................................................... 25 RLWC2021 rebrand and new tournament identity............................................. 26 Team Bases .......................................................................................................................... 27 Legacy..................................................................................................................................... 28 CreatedBy ............................................................................................................................. 29 Commercial .......................................................................................................................... 30

Key facts Nations Men’s – 16 nations – England (Hosts) Australia (holders), Cook Islands, Fiji, France, Greece, Jamaica, Italy, Ireland, Lebanon, New Zealand, Papua New Guinea, Samoa, Scotland, Tonga and Wales Women’s – 8 nations – England (hosts), Australia (holders), Brazil, Canada, Cook Islands, France, New Zealand and Papua New Guinea

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Wheelchair – 8 nations – England (hosts), Australia, France (holders), Norway, Scotland, Spain, USA and Wales

Venues •

University of Bolton Stadium, Bolton

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Ricoh Arena, Coventry

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Keepmoat Stadium, Doncaster

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KCOM Stadium, Hull

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John Smith’s Stadium, Kirklees

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Elland Road, Leeds

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Emerald Headingley Stadium, Leeds

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M&S Bank Arena, Liverpool

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Anfield, Liverpool

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Emirates Stadium, London

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Copper Box Arena, London

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St James’ Park, Newcastle

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Kingston Park, Newcastle

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Training base, Preston

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Bramall Lane, Sheffield

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EIS, Sheffield

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Totally Wicked Stadium, St Helens

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Riverside, Tees Valley

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Old Trafford, Manchester

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Halliwell Jones Stadium, Warrington

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Leigh Sports Village, Wigan and Leigh

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LNER Community Stadium, York

There will be 750,000 tickets available for fans across the three tournaments 3 of 32

Training Bases •

Bolton – France (Men’s)

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Doncaster – Samoa (Men’s)

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Hull – Fiji (Men’s)

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Leeds – Jamaica, Ireland (Men’s) England, Papua New Guinea, Brazil, Canada (Women’s)

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Liverpool and St Helens – Tonga, Italy (Men’s teams)

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London – England, Australia, Norway, Spain (Wheelchair)

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Manchester – England, Australia (Men’s)

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Tees Valley – Cook Islands (Men’s)

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Newcastle – Scotland (Men’s)

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Preston – Wales (Men’s)

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Sheffield – Greece (Men’s) France, Wales, Scotland, USA (Wheelchair)

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Warrington – Papua New Guinea (Men’s)

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Wigan/Leigh – Lebanon (Men’s)

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York – New Zealand (Men’s) Australia, New Zealand, France, Cook Islands (Women’s)

Key Tournament Dates •

23 October – Men’s tournament starts (St James’ Park, Newcastle)

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9 November – Women’s tournament starts (Emerald Headingley Stadium, Leeds)

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11 November – Wheelchair tournament starts (Copper Box Arena, London)

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26 November – Wheelchair Final (M&S Bank Arena, Liverpool)

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27 November – Women’s and Men’s double header final (Old Trafford, Manchester) 4 of 32

In 2020, there will be various other key announcements.

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July 21 - Fixture schedule for all three tournaments to be revealed

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Aug 21 – Ticket pricing Information to be revealed

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Sep 1 - Hospitality packages and International travel packages launch

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Sep 4 - Online store launch to RLWC2021 database and 'friends' of RLWC2021

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Sep 11 - Online store and merchandise public launch

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Sep 21 - Domestic travel packages launch

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Sep 21 - GA tickets Pre-sale to database/partners (Pre-sale window: 21-30 Sep)

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Oct 3 - GA Ticket Pre-sale to Host / Venues (Pre-sale window: 3 – 13 Oct)

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Oct 23 – The public ballot opens a year before Rugby League World Cup 2021 opener, with fans able to request tickets for as many games as they wish until November 19th, with results revealed in December. Remaining tickets will go on general sale in early 2021

Additional Facts • On 27 October 2016, RLIF announced that England had won hosting rights for the 2021 Rugby League World Cup • The RFL received UK government support to host RLWC2021 - £15 million to enhance the tournament and up to a further £10 million into the game's infrastructure - for the event to be staged in the country • The RFL is the English game’s governing body. RLWC2021 is considered a separate entity although the two teams work closely together • The first time the men’s, women’s and wheelchair events will be held simultaneously

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• The first double header final (men’s and women’s) in UK sport history – Old Trafford, Manchester • Women’s and wheelchair nations will have prize funds introduced for the first time in the tournament’s history • The women’s and wheelchair participation fees will be equal to the men’s for the first in tournament history • The first time any sport other than football will be played at The Emirates Stadium Mission: Delivering the biggest and best ever Rugby League World Cup. Vision: Creating inspirational moments that excite, engage and leave a long-lasting legacy.

Ambassadors •

Jason Robinson – International Ambassador

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Kevin Sinfield - Men’s and tournament Ambassador

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Luke Gale – Leeds Rhinos player and Ambassador for the CreatedBY legacy programme.

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Jodie Cunningham – Women’s Ambassador - St Helens and England star

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James Simpson – Wheelchair Ambassador - Leeds Rhinos and England player

Significant Timeline of events/news •

October 27, 2016 - The RLIF announced that England had won hosting rights for the 2021 Rugby League World Cup

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September 28, 2017 - The organisers announced the board members for the tournament 6 of 32

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October 4, 2017 - Eversheds Sutherland becomes first official partner of the tournament

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December 1, 2017 - Organisers begin host process with bids closing at the end of July 2018

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June 15, 2018 - James Simpson announced as Wheelchair Ambassador

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June 19, 2018 - InspirationALL legacy programme launches

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June 20, 2018 - RLWC2021 partners with Unicef UK who became the official charity of the tournament

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July 16, 2018 - RLWC2021 Facilities Legacy programme "CreatedBY" launched

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Oct 15, 2018 - The first trip of the InspirationALL International Development Programme took place with the team visiting the Netherlands and Germany

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Oct 23, 2018 - With three years to go until the tournament begins, the "CreatedBY" programme opened for entries

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Oct 29, 2018 - RLWC2021 launches the Innovative Business Club to help build engagement and best practice from senior business figures of some of the world’s best-known brands over the next three years

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Nov 9, 2018 - Organisers restore the men's trophy to former glory by replacing the lost cockerel on the top of the famous Paul Barrière trophy

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Nov 12, 2018 - Wales and France men's team qualify for the tournament following qualification fixtures

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Nov 18, 2018 - Jamaica men's team qualify for their first ever RLWC following victory against USA in a qualifier in Jacksonville

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Dec 14, 2018 - RLWC2021 pledged its support to the UN Sports for Climate Action Framework 7 of 32

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Dec 20, 2018 - Organisers announced a new partnership with Rhino, one of the world’s leading rugby league equipment manufacturers, to provide exclusive support for two of the tournament’s InspirationALL legacy initiatives

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Jan 23, 2019 - Luke Gale announced as CreatedBY ambassador

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Jan 29, 2019 - Hosts announced for RLWC2021

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Apr 23, 2019 - RLWC2021 signs Memorandum of Understanding (MOU) with the 2019 Vitality Netball World Cup, a world’s first for two sporting tournaments.

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April 30, 2019 - The organisers announced Deloitte as Official Professional Services Partner

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May 1, 2019 - RLWC2021 visits Jamaica as part of the International Development Programme

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July 3, 2019 - Education Resource Programme announced

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July 18, 2019 - Nations confirmed for the Women's and Wheelchair tournaments

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August 14, 2019 - RLWC2021 teams up with Manchester Metropolitan University as Official University Partner

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October 7, 2019 - MatchPoint appointed as Official Hospitality Supplier

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October 21, 2019 - Organisers reveal that the women’s and wheelchair nations will receive participation fees, for the first time in the tournament’s history. The participation fees are equal across all three competitions. Prize money will also be awarded to women’s and wheelchair nations for the first time

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October 28, 2019 - Women's schedule revised following player and nation consultation to help improve player welfare 8 of 32

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November 3, 2019 - Scotland and Italy men's teams qualify for RLWC2021

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November 10, 2019 - Greece men's team qualifies for their first ever RLWC

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November 17, 2019 - Cook Islands men's team confirmed as final nation to qualify for RLWC2021

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November 25, 2019 - Organisers reveal new Wheelchair tournament trophy

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December 20, 2019 - Jason Robinson OBE announced as International Ambassador

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January 16, 2020 - The draw for the three tournaments took place at Buckingham Palace, conducted by HRH The Duke of Sussex, Jason Robinson OBE and Dame Katherine Grainger DBE (Great Britain's most decorated female Olympian with five Olympic medals and current chair of UK Sport)

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January 16, 2020 - RLWC2021 launches historic Mental Fitness Charter

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January 30, 2020 - YPO announced as Procurement supplier

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February 18, 2020 - RLWC2021 team up with Movember to deliver Mental Fitness Charter

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April 2, 2020 - RLWC2021 partners with social care charity Community Integrated Care

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March 26, 2020 - The organisers revealed that they will make 20,021 free tickets available to those who work in health and social care and in other key sectors critical to the COVID-19 response.

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April 27, 2020 - Volunteer's to be named the "Power Squad" following public vote

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May 28, 2020 - Kappa named as Official Apparel Sponsor 9 of 32

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June 5, 2020 - Kuehne+Nagel names as Official Logistics Partner

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June 10, 2020 - The organisers announced the team bases for the 21 nations in the three tournaments on 500 days to go. A new brand identity also revealed

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June 18, 2020 - Riverside Brands announced as RLWC2021 Licensing Agent

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July 2, 2020 - Historic broadcast agreement between RLWC2021 and IRL revealed

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July 5, 2020 – RLWC2021, RL Cares and RFL unite to deliver a series of mental fitness and resilience workshops to players aged between 12 and 18

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July 9, 2020 – Cube Partnership is announced as Official Retail and Merchandise Supplier of RLWC2021

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July 21, 2020 – The organisers announced the fixtures for the three tournaments including the date, venue and kick-off time

FAQS Ticketing

Pricing

Can fans expect discounts in 2021?

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No. Tickets will be at their most affordable in 2020 so we’d recommend fans take advantage of the pre-sale and ballot windows this year

Are there reduced prices for children/concessions?

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Yes – Children’s tickets will be priced as low as £2.21 and there will be a range of tickets for concessions ranging in price for each tournament across the different categories

Do babies or kids under 2 need a ticket?

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Yes, RLWC2021 is not offering a babes in arms policy so all children must have a ticket to enter a match venue.

What is classed as a Concession?

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RLWC2021 Concession Tickets include: Children under-16 and full-time students with a current Student ID card.

Are you offering an OAP or Military Veteran discount?

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No. RLWC2021 Concession Tickets include: Children under-16 and fulltime students with a current Student ID card.

COVID-19

What are you offering if the event is cancelled?

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Fans are guaranteed a full refund if the event is cancelled

What is the impact of Covid-19 on the tournament?

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Our tournament is next year, therefore we are hopeful that we won’t be impacted too much in terms of operations. We have been 11 of 32

adapting in terms of marketing etc. to ensure we do our best to manage the situation. We believe that COVID-19 has brought communities together and RLWC2021 might be the first time they get to experience a huge sporting event in the UK since the pandemic, so we’d like to think this could be a real celebration opportunity for the general public

Hospitality & Travel

Are you offering travel/hospitality packages?

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Yes. Hospitality options and both international and domestic travel packages will be made available from September 21

Are you offering travel between venues?

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Yes. Domestic travel packages will be made available in September

Are you offering park and ride options?

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This will be determined by each venue and arrangements for such won’t be made until nearer the tournament. However once known this information along with other important travel and match day information will be communicated via email.

Bundles & Offers

Are you planning to offer specific bundles (e.g. family, nation, tournament, stadium) that fans can purchase?

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Yes – we have 13 ticket bundles which will be made available for fans from 21st September. Bundles can be viewed here: 12 of 32

http://www.rlwc2021.com/uploads/docs/RLWC2021_Ticket_Bundles_Matri x_[2020_Prices].pdf Why can't I choose my own bundles?

We have offered bundles so fans can experience all the matches in one venue, opening weekend and England groups matches.

Why don’t you offer a discount if I want to buy multiple tickets?

The tickets in 2020 are being offered at promotional rates so no further discounting will be made available. Prices are set to increase in 2021 so buy the best price tickets in 2020.

Will you offer group bookings?

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Fans can purchase up to 10 tickets per person per match to all matches except the Final at Old Trafford which has a limit of 6 tickets per person.

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Group Bookings will be launched alongside the Public Ballot on 23 October 2020. For every group of 15 tickets purchased in the same transaction for the same match, a customer will receive a free organiser/companion/carer ticket.

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Other incentives such as match day experiences may be offered dependent on the number of tickets purchased

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More information will be made available on group sales before 23 October 2020.

Can I use my RFL Ticket credit on RLWC2021 games?

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Ticket credits from the Ashes can only be used on any of the England games listed on the RFL website. Please visit the RFL ticketing page 13 of 32

here: https://www.eticketing.co.uk/rugbyleague/

Do fans get vouchers or offers towards merchandise or food/drink in the stadiums?

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This is not currently available. All future offers will be made exclusively to fans who are registered to the RLWC2021 mailing list.

Sign Up: https://www.rlwc2021.com/get-involved/sign-me-up Will community RL clubs be offered any discounted tickets?

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We have a no discount policy and the prices are already at promotional rates for 2020. Group Bookings of 15 receive the 16th ticket free (offer starts 23 Oct 2020).

Ticket Payments

What payment methods are available for fans?

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Credit/Debit cards (Excl. AMEX)

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PayPal

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Apple Pay

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Klarna

Why can’t I pay with Google or Apple Pay? Google Pay will only be available if you: • Are logged into your Google account on the device you are using for the purchase.

• Have at least one valid payment method added to your Google Pay account.

Apple Pay will only be available if you: • Use an Apple Pay-compatible device.

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• Use Safari if they are paying on the web.

• Have an existing card added to their Apple Pay wallet.

If you can only see one of the two options, this will be because the system has detected which of the above criteria applies and given you that option.

How does Klarna Pay work for RLWC2021 tickets?

Rather than paying for all your tickets in one go, we’ve teamed up with Klarna to offer fans the option of paying for tickets in 3 interest free monthly instalments. If you would like to take up this option, select Klarna as your payment method during checkout.

RL Family Priority Access Sale How long is the pre-sale window?

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Priority Access for the Rugby League family opens at 09:00 on September 21st and closes at 20:21 on 1 October 2020

Who has access to these tickets?

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Fans signed up to the RLWC2021 database or have an Our League membership will be given priority access

How many tickets can I buy?

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Fans purchase a maximum of 10 tickets per fixture for all fixtures except the Final at Old Trafford which has a limit of 6 tickets per person.

Is payment taken immediately?

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Payment during the Priority Access Sale will be taken immediately.

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Are these tickets cheaper than standard tickets? •

Yes - in 2021 ticket prices will increase so there is an incentive to buy early and guarantee buying the games you want for the best prices.

Host Pre-sale

How long is the pre-sale window?

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Pre-sale for the Hosts opens on October 3rd and closes 10 days later on October 13th

Who has access to these tickets?

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City Council Databases (Staff and Partners)

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Destination Marketing Organizations' Mailing List (E.g. Visit Leeds)

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Venue Mailing Lists/Newsletters (Liverpool FC mailing list /Anfield)

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Rugby League Team Mailing Lists (St Helens RLFC mailing list)

How many tickets can I buy?

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Fans purchase a maximum of 10 tickets per fixture for all fixtures except the Final at Old Trafford which has a limit of 6 tickets per person.

Is payment taken immediately?

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Payment during the Priority Access Sale will be taken immediately.

Ballot

How long is this window?

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The public ballot opens to all fans on October 23. It will remain open for applications until 16 November.

When will I find out if I have been successful?

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Fans will be notified via email in early December if they have been successful

How many tickets can I apply for?

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Fans are able to apply for up to 10 tickets per fixture for all fixtures except the Final which has a limit of 6 tickets per person.

Is payment taken immediately?

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When you submit your Ballot application you are permitting your card to be charged upon your successful Ballot application. Where possible, you will be notified if your application has been successful around 48 hours prior to your card being charged.

Ticket Admin

When will tickets go on general sale?

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The exact date is TBC but it will be early in 2021

When will fans receive physical tickets?

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Tickets will be sent out within 4-6 weeks of the first match

Can I choose my seat?

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In General Sale, fans will have the option to select their seat, this is after seats from the Ballot and Priority access sales have been allocated 17 of 32

Can tickets be resold or returned?

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RLWC2021 will launch their official Re-sale Programme in mid 2021

Can fans cancel / change their order?

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No. Fans can opt to re-sell their tickets in our Official Re-Sale Programme which will launch in 2021.

What is the refund policy?

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Should a RLWC2021 match be cancelled, fans who have purchased tickets for cancelled games will receive a refund (as per our Terms and Conditions)

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Please click here to view the RLWC2021 Ticket terms and Conditions

http://www.rlwc2021.com/uploads/docs/RLWC2021_GTC_CLEAN_FINAL_1 4%2009%202020.pdf

Can fans sell or transfer their tickets?

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Yes – a platform will be made available for fans in mid 2021

Can fans upgrade my tickets if better seats are available?

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No, once your seats are allocated you will not be able to exchange them for alternative seats.

Are you offering online/mobile tickets?

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Where this is possible at the venue, we will offer mobile tickets.

Are there any service and delivery fees added onto the advertised price?

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Orders are subject to the following fees per transaction: Processing Fee - £ 4.00 The processing fee covers RLWC2021 costs such as website, customer service, payment processing, ticketing and venue access. It also includes a 0.50p donation to the RLWC2021 Official Charity UNICEF. Delivery Fees: •

£4.95 (Printed Ticket) - Tickets will be shipped 4-6 weeks prior to the start of the tournament via a Tracked Postal Service.

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£0.00 (Digital Ticket) - Download your ticket 4-6 weeks prior to the start of the tournament to print at home or scan from your mobile.

How many tickets can fans buy?

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In the pre-sale windows and Ballot, fans are able to purchase up to 10 tickets per fixture for all fixtures except the Final which has a limit of 6 tickets per person.

What happens if a fan loses their tickets, or are stolen?

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Please notify the RLWC2021 team by emailing RLWC2021@ticketmaster.co.uk and we can cancel your old tickets and arrange to replace them.

What happens if a fan changes address?

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Please notify the RLWC2021 team by emailing RLWC2021@ticketmaster.co.uk and we will make alternate delivery arrangements.

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Can tickets be bought as a gift? How does that work if so?

We currently do not have gifting options available but will look to implement this before Christmas 2020.

Who is included as a Concession?

- RLWC2021 Concession Tickets include: Children under-16 and full-time students with a current Student ID card.

Are you planning on having anxiety sections in the crowd?

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We are currently working with our venues on creating quiet rooms.

We will send more information out in the coming months but ask fans to complete the accessibility questionnaire on the ticketing site during the time of their transaction so we can make your experience as comfortable as possible.

For double headers, is the price for both matches or per game?

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Yes. You will receive one ticket that grants you access to the venue to watch both matches.

Does the ticket for the opening fixture at St James’ Park include the opening ceremony?

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Yes.

What do the different ticket categories mean?

Venue Seating Category Maps can be viewed here: https://www.rlwc2021.com/tickets/venue-maps 20 of 32

Venue maps are indicative only and subject to change. They should only be used as a reference when choosing the seating category, you prefer.

Are fans from the two different nations segregated?

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No fans will not be segregated, it’s a great opportunity to meet fans from other nations and teams.

Are their family zones?

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RLWC2021 will provide more information on Family Seating areas in the Public Ballot

Can I purchase tickets using my mobile phone?

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Yes. RLWC2021.com is mobile friendly.

What is the minimum age for purchasing tickets?

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18.

Can tickets be purchased from agents other than the official authorised agents of RLWC2021?

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No. Any tickets obtained from unofficial agents will be deemed null and void; the ticket/s will not be refunded and entrance to the venue will be prohibited

Do children require a ticket?

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Yes. Affordable child pricing has been made available from just ÂŁ2.21.

All persons entering the stadium require a valid ticket for entry.

What age is applicable for a child’s ticket?

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Children class as anyone under the age of 16 and count as a Concession. Please note that babies will need to have a Concession ticket to enter any venue.

Are children’s’ tickets available in all categories?

Children’s/Concession tickets are available in all categories apart from Category A and Premium seating What currency is used for the prices that appear on your website?

GBP £ I don’t have a debit/credit card, how can I book tickets?

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You require a debit or credit card to purchase tickets, RLWC2021 does not accept bank cheques or money orders etc.

Accessibility

Are accessible tickets available?

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Yes

How do fans make a wheelchair or special access booking?

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Fans can select wheelchair seating on the tickets page. There is an additional questionnaire you can complete should you wish to tell us more about your accessibility requirements.

Can fans with accessible tickets sit with family and friends?

All wheelchair seat tickets include 1 x complimentary carer/companion. A companion can also be booked with anyone with accessibility issues who requires a carer.

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To book this please follow these steps: 1.

Purchase one ticket for your son (without allocating an additional ticket for yourself/carer) as part of your purchase.

2.

When you receive your confirmation email. There will be a link to the questionnaire.

Please answer this, providing details of your seating/carer requests. Our team will be in touch to confirm this with you.

Key Worker Tickets

What are you classing as a Key Worker?

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We are following the UK.GOV guidelines on Key Worker status. The intention is to allocate tickets to those working on the front line and delivering vital services directly to or for the UK public. More information can be found here

https://www.rlwc2021.com/keyworkertickets When and how can Key Workers apply for these tickets?

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Key Workers will be apply via RLWC2021.com on September 21 and applications close on 1 October 2020.

https://www.rlwc2021.com/keyworkertickets How many can I apply for?

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Key workers can apply for up to two tickets to any RLWC2021 match excluding the men’s opening game and the double header men’s and women’s final.

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You can apply on the www.RLWC2021.com/keyworkertickets application form

Will they be for all the games?

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Key workers can apply for up to two tickets to any RLWC2021 match excluding the men’s opening game and the double header men’s and women’s final.

Is there a certain amount allocated for each game?

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Not currently. We will look to accommodate all requests on an ad-hoc basis where possible up to the maximum of 20,021 tickets available.

What happens if matches are oversubscribed?

The RLWC2021 will collate requests and for any matches that are oversubscribed, a random ballot will be conducted.

When will I be notified if my keyworker ticket application is successful?

RLWC2021 aims to notify both successful and unsuccessful applications before the Public Ballot opens on the 23 October 2021 What ID or documentation is required for verification purposes?

A valid organisation ID/pass, pay slip, letter of employment etc are all acceptable forms of ID for this process.

Will an ID verification process be conducted?

Yes, we will be conducting an ID verification process to help ensure those that are genuinely key workers receive the free tickets. Fraudulent applications will be disqualified from the process.

What if I was working as a key worker during the national lock down period but am not longer working in that industry?

If you can provide evidence you were a key worker during that time then RLWC2021 will accept your application.

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Can more than one person per household apply?

If more than one family member is a keyworker than we are happy to receive applications from each individual form the same household though please remember tickets are limited and we would like as many households as possible to benefit so only apply if you are going to use the additional tickets.

Can I sell my free tickets to someone else?

No, these tickets are strictly not to be resold. If you wish to give them away as a gift this is acceptable.

Fixtures / schedule / venues

Can you clarify the seeding implications on the tournament structure?

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Seeding across all three tournaments is not based purely on World Rankings o England are the #1 seeded team as hosts in each tournament o Current holders are #2 seeded team in each tournament (Australia for men’s and women’s and France for wheelchair) o The remaining seeds are then formed by IRL world rankings at the time of fixture release then complete the remaining seeds in each tournament o Men's - New Zealand (seeded #3) and Tonga (seeded #4) o Women's - New Zealand (seeded #3) and PNG (seeded #4) o Wheelchair - Wales (seeded #3) and Australia (seeded #4)

When will the BBC announce their chosen fixtures and any possible date/time changes to fixtures? I.e. when will all kick-off times be 100% confirmed?

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Likely in early 2021. Discussions are ongoing.

RLWC2021 rebrand and new tournament identity

Why have you changed the brand for the Rugby League World Cup? -

We wanted something that reflects the men’s, women’s and wheelchair tournaments collectively. The Power of Together, allows us to focus even more on human interest stories, emotional connections, and a celebration of togetherness.

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Our refreshed World Cup identity showcases our values of inclusivity and boldness by incorporating all three tournaments into one logo.

The new colours and the way we want to celebrate the hosts and nations in a different way, effectively represents the uniqueness of RLWC2021.

What does the new branding for RLWC2021 represent?

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The refreshed RLWC2021 brand symbol – the Cup - is a natural progression from the previous tournament identity. The new Cup is built from red, orange and yellow ribbons representing the men’s, women’s and wheelchair tournaments respectively. The ribbons embody each of the three individual tournaments coming together into one. The ribbons are symbols of connection and triumph.

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The inclusion of stars is a metaphor for the three world class tournaments. They orbit the globe at the pinnacle of the Cup, symbolising the unified passion of all nations, teams and communities striving towards the World Cup - 'reaching for the stars'.

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New colours have also been introduced with Power Purple now the lead colour representing the tournaments values of inclusivity and boldness. This new brand will give the tournament vibrancy and help showcase the tournament over the next 500 days, while organisers work to deliver the biggest and best rugby league world cup ever.

Team Bases How were these decided?

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RLWC2021 made the decisions on team bases based on hosts bids and best fit for location / requirements of each team

There are some hosts missing as team bases – Coventry and Kirklees – why are these not included?

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It was impossible to choose everyone, and some hosts’ bids didn’t include a team base element so it's not applicable

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Lots of considerations – availability of a suitable standard of accommodation and training facility, the proximity to match venues, along with the requirements of the teams were key factors– unfortunately we had to have hosts that missed out.

Why are England men’s team staying in Manchester when there isn’t a group fixture in Manchester?

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Manchester is a central point for the proposed England fixtures and provides England with suitable facilities 27 of 32

Will teams always stay at their base camps?

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There will be occasions where teams need to stay in an alternative hotel closer to a match venue.

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Some teams may also decide to release players from camps for a period but that will be a matter for each individual team.

Are you confirming specific hotels and training venues?

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Not at this stage. There will be further work undertaken to allocate specific hotels and training venues to each team.

Legacy

InspirationALL – legacy programme: What does the Mental Fitness Charter mean for the sport and the tournament?

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The Mental Fitness Charter is a first for a major international sporting event and puts RLWC2021 and the sport at the forefront of mental fitness awareness. We want to use the platform we have within sport to help highlight the importance of taking care of both your mental and physical health, and make a real impact with people both inside and outside of Rugby League.

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As the first major international sporting event to launch a mental fitness charter, we’re hoping to set a precedent for how sporting 28 of 32

events can make real change within the communities where they operate.

CreatedBy

What's the difference between large and small grants?

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Large scale grants are for changing rooms, club houses and pitch improvement works over ÂŁ15k

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Small Scale grants up to ÂŁ15k are the provision of capital items, kit and equipment or to refurbish/improve existing facilities.

Can clubs still apply for grants?

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Small grants are available for applications via https://www.rlwc2021.com/facilities

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Large grant applications are currently paused whilst we support the RFL and their clubs at these unprecedented times.

How does that impact clubs that have applied in the last few months?

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Clubs who are in stages 1 and 2 of the applications, have been contacted about the situation and told to pause their bid for the moment. Although many are disappointed, they understand the current situation.

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If applications for large grants have been paused due to COVID-19, when is it likely that they will be re-open, and in what format? Does any criteria change?

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The timeline or any changes have not been not confirmed currently – we will update in due course.

Commercial What is the objective of the commercial programme for RLWC2021?

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Our commercial programme will drive revenue for RLWC2021 to ensure a profitable tournament, whilst adding value and supporting the wider strategic goals of RLWC2021 such as being the most attended and viewed RLWC ever and increasing the profile and visibility of rugby league.

What are your plans for hospitality at RLWC2021?

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We are working with our partner MatchPoint and our host venues to develop official hospitality packages for all 61 matches at RLWC2021 to drive engagement and create amazing experiences. These are expected to go on sale in summer 2020, with exact timings to be confirmed in due course.

Will you offer fan travel packages at RLWC2021?

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We are in the conversations with UK and International fan travel partners, who we can work with us to provide packages to fans, including tickets, travel and accommodation. The industry has been 30 of 32

impacted during the COVID-19 crisis, however we are still looking to have options available for fans in line with tickets going on-sale.

When will merchandise for the tournament be available?

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We have concluded a tender process to secure expert partners who will work with us on the licensing, merchandise and retail of RLWC2021. This includes Kappa as our official apparel sponsor. Cube Partnership has recently been appointed as the tournament’s official retail and merchandise supplier, and with considerable experience in creating exceptional retail and merchandise experiences for sports fans, we’re excited that they will be designing and operating the official RLWC2021 online store, which is due to launch in September 2020. They will create a world-class ecommerce service and offerring fans a comprehensive range of exciting merchandise. We want to use these areas to drive wider fan engagement in the tournament and will release further details later in 2020.

Who are the sponsors of RLWC2021?

Current official sponsors of RLWC2021 are •

Eversheds Sutherland

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Deloitte

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Manchester Metropolitan University

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Kappa

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In addition, Unicef is our official charity partner.

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We also work with a range of suppliers and agency partners.

Are you considering sponsors in sectors such as betting and alcohol?

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We are proactively engaging the business community across a wide range of sectors to discuss potential partnerships with brands who share elements of our vision, and can add value to our objectives, and create mutually beneficial partnerships. We wish to build integrated and connected partnerships with brands and will evaluate the merits of each as we move forward over the next two years.

-ENDS-

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