Skip to main content

Plumbing SA | May-Jun 2022

Page 1

Plumbing sa May / June 2022

Adelaide Careers & Employment Expo Supporting our Industry’s Future PAGE 11

Published by Master Plumbers Association of South Australia


99 Morringe Avenue Camden Park SA 5038 E: service@apms-sa.com.au

P: 08 8295 2333

F: 08 8295 8140

W: www.apms-sa.com.au


PRESIDENT: David Hurst DEPUTY PRESIDENT: Matt Sando INDEPENDENT CHAIR: Daria McLachlan TREASURER: Damon Hammond COUNCILLORS: Steve Adams, Rob Dineen, Mike McEntee, Steve Slack MASTER PLUMBERS SA STAFF Andrew Clarke Executive Officer m: 0438 282 448 e: andrew.clarke@mpasa.com.au

Contents FOREWORDS CEO Editorial

3

MEMBERSHIP Membership & Marketing Update Member Benefits SA & NT Industry Members

5 26 29

WORK HEALTH AND SAFETY Looking After Your Mental Health - For Small Business Owners

14 16 18 25 28

Crystal Balazs Training Coordinator e: crystal.balazs@mpasa.com.au

13

EVENTS & SOCIAL 2022 Plumbing Roadshow Adelaide Careers and Employment Expo Member Instagram Posts Master Plumbers SA Event Calendar

Sam Baulderstone Field Officer m: 0447 496 216 e: sam.baulderstone@mpasa.com.au Dayna Tilbrook GTO Administrator e: dayna.tilbrook@mpasa.com.au

LEGAL & FINANCIAL Plumbing Work: Who’s the Boss?

Brittany Dekuyper Field Officer m: 0499 975 475 e: brittany.dekuyper@mpasa.com.au

7

INDUSTRY Consequences of Non-Compliance in the Trade Industry Connecting to SA Water Connections Plumbing Plus Hot Products Our Industry Supporters

Gavin Watson Operations Manager m: 0488 909 185 e: gavin.watson@mpasa.com.au

2 11 20 27

Opinions expressed in Plumbing SA are not necessarily those of the MPA SA, nor does the MPA SA guarantee the accuracy of the statements made by contributors or advertisers or accept responsibility for statements they may express in this publication, nor does the MPA SA accept liability to advertisers for the publication of advertising which may be held contrary to the Competition and Consumer Act 2010. MPA SA reserves the right to refuse, cancel, amend or suspend any advertisement or insert without reason. All advertising pricing is correct at the time of publication but is subject to change without notice. Errors and omissions excepted.

Kat Turner Administration / Payroll Officer e: kathleen.turner@mpasa.com.au PUBLISHED BY: Master Plumbers Association of South Australia Inc 213 Greenhill Rd Eastwood SA 5063 PO Box 145 Fullarton SA 5063 Ph: (08) 8292 4000 Email: admin@mpasa.com.au Website: www.mpasa.com.au PRE PRESS AND PRINTING: Keystone Printing Ph: (08) 8231 9999 Email: info@keystoneprinting.com.au

Insurance that’s the right fit for your business.

WFI0263 09/21

WFI offers tailored policies to suit your needs. Call Mark Hirst on 0427 491 240, alternatively email Mark on mark.hirst@wfi.com.au

To see if a product is right for you, always consider the Product Disclosure Statement and Target Market Determinations, available from the product issuer, Insurance Australia Limited ABN 11 000 016 722 trading as WFI. You can get a copy of our PDSs from our website at www.wfi.com.au or by calling 1300 934 934. If you purchase any WFI product we will charge you a premium, plus any taxes and charges, based on your risk profile and circumstances. If you take out a policy with WFI, MasterPlumbers SA receives a commission from WFI between 5% and 10% of the value of the premium payment (excluding taxes and charges).


INCLUDE PRODUC S EXPO FR T 4.30PMOM ! *Food & providderinks d!

2022 PLUMBING ROADSHOW JOIN US FOR OUR 2022 PLUMBING ROADSHOW AND MINI TRADE EXPO, PRESENTED BY MASTER PLUMBERS SA AND THE OFFICE OF THE TECHNICAL REGULATOR.

DAY

DATE

TIME

LOCATION

VENUE

Tuesday

7th June

4.30 - 8.30pm

Berri

Barmera Football Club

Wednesday

15th June

4.30 - 8.30pm

Ceduna

Ceduna Foreshore Hotel

Tuesday

21st June

4.30 - 8.30pm

Mount Gambier*

City of Mount Gambier

Wednesday

6th July

4.30 - 8.30pm

Wallaroo

Wallaroo Town Hall

PROUDLY SPONSORED BY

TOPICS - UPCOMING CHANGES TO PLUMBING CODE OF AUSTRALIA 2022, INCLUDING: ► Heated water requirements ► Backflow requirements ► Lead free plumbing fittings ► Water efficiency

- CHANGES IN AS/NZS 3500.1: 2021 ► Steel framed buildings ► Separation of services

- CHANGES IN AS/NZS 3500.2: 2021 ► P.A.pA. stack systems ►Junctions in Drains

- CHANGES IN AS/NZS 3500.4: 2021

► CIRCULATED HEATED WATER SYSTEMS

- AS/NZS 2419.1: 2021 (FIRE SERVICE UPDATE)

event details PRESENTED BY

4.30pm - 5.00pm | Mini Trade Exhibition 5.00pm - 8.30pm | Plumbing Presentation

Simply attend our Roadshows for a chance to win this fantastic prize from Milwaukee Tools, valued at $1,120!

REGISTER NOW

2

WIN!

COST MEMBERS | fREE NON MEMBER | $25 PER PERSON *No Charge for Mt Gambier

PLEASE VISIT WWW.MPASA.COM.AU FOR FULL DETAILS AND TO REGISTER


CEO EDITORIAL

SA Election

Congratulations to the new incoming Premier Peter Malinauskas and his Labor Party for totally white washing the Liberals, who appear to once again fall through poor performance and poor strategic planning during the lead up to the Election.

The standards need to be raised and the professionalism of our industry will not falter in any way. I will be reporting more on this subject as we progress to the next phase.

I must say, it is always good for a change and after a challenging period with the entire COVID 19 Pandemic taking control of the world, it appears as those all those leaders have been totally “wrecked” by the whole experience. You can’t blame anyone for running a race with no fuel in the tank and coming well behind in all areas. To the Liberal Party, once again it’s time to regroup, try to build a team from scratch and work on some strategies that support the needs of the people, something that Labor have absolutely nailed with true leadership and support from very capable and talented recruits. I wish them well in their pursuit to project this state into a better economic and financial position.

Federal Election

I could almost write a similar story to the above with just name changes, Anthony Albanese has built a good team and marketed a plan to sell to the Australian people who I believe just want change. One of his quotes during his acceptance speech did make me laugh “I want to unite the people and bring unions and businesses together”. Well, I hope you succeed in that goal but history has proven that is impossible. Let’s focus on the facts that we see in our industry: - Unions and builders fight like cat and dogs - There have been numerous attempts to get national harmonization processes across the line – not one has succeeded! Australia effectively has 7 countries in one. Nobody wants to give up their rights and nobody from central / western Australia want to hand over their freedom to the eastern states. It is all too hard and whether the whole country is Labor or Liberal, it still doesn’t matter. MPA will continue to work with any Government in charge and will support in all areas, but will be pushing for items related to our industry that need fixing. In SA there are a lot of things that need fixing and this process has begun. The MPA will not let our industry slide nor will it allow the community to be ripped off, put up with substandard building of homes, dodgy plumbing practices or unlicensed tradespeople doing the work of licensed plumbers.

Specialist Contractors Lunch

There was a Business Lunch held on Friday 20th May that involved all the Specialist Contractor stakeholders and key industry people that are involved in medium to large building contracts. The key sponsors included Portable Long Service Leave and Toyota Australia. Master Plumbers was a sponsor of the event as well. The keynote speaker was Brownyn Weir who was a major contributor to the Shergold Weir Report (Building Confidence Report), that all Plumbing Practioners should read. There was also a Q & A session with industry leaders. There was a video taken of the speeches and debate and this can be viewed on the Specialist Contractors website.

2022 Roadshows

MPA are really pleased that there has been great support at this years Roadshows, we hope to see more members and non-members at the next events as it is imperative to be updates with the new information around the Australian Standards, the NCC and industry issues.

Andrew Clarke Executive Officer

3


4


MEMBERSHIP & MARKETING UPDATE

New Members

We would like to welcome the following new Members to Master Plumbers SA: • • • • • • • •

Adelaide Plumbing & Gasfitting Deadshort Services Harry’s Maintenance Plumbing & Gas HB Plumbing and Gas Solutions Integrity Plumbing and Gas Pivotal Plumbing & Gas Sleekline Plumbing South Australian Plumbing Supplies

We thank you for joining our Association and we look forward to providing your business with a range of services, benefits and support.

Marketing Update | Radio Campaign

In order to promote using a Master Plumbers SA Member for plumbing work, we recently engaged with Adelaide radio station Fiveaa to run a series of advertisements, which promote the use of our Members to the general public. This campaign started in March and runs until May.

We also recommend ensuring your contact details are up to date on our Member Portal, which connects to our referral tool. If you need any assistance logging into your account, please contact us at admin@ mpasa.com.au or call us on 08 8292 4000.

2022 Plumbing Roadshows

Our Plumbing Roadshow is now well underway, with just a few sessions remaining. We wish to thank all of our Members who have attended our sessions so far. Milwaukee Tools Australia have kindly donated an M18 Fuel 3 Piece Power Pack worth $1,121 as a prize for one lucky attendee. Attendees from all of our Roadshows are automatically in the draw to win this fantastic prize. This will be drawn at the conclusion of our final Plumbing Roadshow. We thank Milwaukee Tools for their prize donation and support.

Since these advertisements aired, we have noticed an increase in traffic on our ‘Find a Plumber’ tool on our website, as well as an increase in telephone referrals. If you wish to listen to these advertisements, please visit our Member Portal, or refer to our Member email, sent on 21st April 2022.

25 YEAR  GUARANTEE

DON’T DIG IT... RELINE IT Fixing blocked drains once and for all 0408 815 679 | www.adelaidepiperelining.com.au 7


Want one software that can do it all? Service. Project. Maintenance. EVERY field service workflow covered. simPRO is the only end-to-end field service management solution for full visibility into your service, project, and maintenance workflows.

As a Master Plumbers Member, you will receive 20% off the initial implementation costs when signing up as a new simPRO customer.


MENTAL HEALTH

LOOKING AFTER YOUR MENTAL HEALTH FOR SMALL BUSINESS OWNERS

• Set an alarm to remind yourself to take breaks throughout the day. Taking a meal break or getting outside for a short walk can help to organise your thoughts and manage stress. Have an afternoon off or take a long weekend after a busy period. Sometimes it can be easier to balance periods of longer hours with some shorter hours. • Challenge yourself to think about what you can out-source, delegate or say ‘no’ to. Some tasks may not need your expertise and could easily be done by others, while other tasks may not be a priority or of significant benefit and saying ‘no’ could be the best approach.

As a small business owner there is much to enjoy about being your own boss, such as the freedom to make the decisions and the autonomy to run the business your way.

• Plan out your day before you start. If you’re already resigned to working a long day, you may find you are less productive during the day. Prioritise your urgent tasks and set a time that you plan to finish by.

Stay connected and access support

Following your passion can help you to feel good and be productive, and can also contribute positively to your mental health. Anyone who has run a small business knows that there are also a range of stressors or challenges too.

Running a small business takes time and energy and sometimes this can be isolating. This may be in a literal sense if you are a sole trader working by yourself. If you are an employing small business owner, being able to share some of the challenges of business with your staff isn’t always possible and this too can feel isolating.

Putting in long hours, feeling isolated, worrying about cash-flow and all that decision making can come with a sense of great responsibility. On top of that, there can be external factors outside your control that influence your business or the demands on your time too.

It is important to keep connected and find someone who you can talk with about your business successes and worries. Having access to social supports is one of the key things you can do to keep well and is linked to better mental health. Here are five tips to keep connected and increase your support:

That’s why it’s important to be proactive about looking after your mental health. Taking care of yourself can help you to face the inevitable stressors and keep well while running your business.

1. Find someone to talk things through with can help – this could be a close

We’ve put together some strategies to help you look after your mental health as a small business owner. Keep in mind that what works is different for everyone, so try different things until you find what works for you.

Keep your work hours in check

Running your small business can be all-consuming and, at times, it may feel like your business is your life. Long working hours can too easily become the norm and before you know it there is not much room for anything else. Whether you are driven by the satisfaction of running your business or you feel like your business is running you, taking time out for you, your family and friends is essential.

friend, a family member or another small business owner.

2. Join a small business network. Your local council may be able to assist you to identify local networks or contact your state-based business association.

3. Find yourself a small business mentor. Mentoring can be established through a formal mentoring service or informally through your existing contacts.

4. Seek support during times of financial difficulty. 5. Access free mental health coaching with NewAccess for Small Business Owners. If you find you are struggling with your mental health, make an appointment to see your GP, a mental health professional or contact the Beyond Blue Support Service (1800 224 636)

Maintain a healthy lifestyle

Long working hours have not only been linked with poorer mental health but also excessive fatigue, burnout, worry and irritability, as well as increased injuries. Here are some tips to help with work-life balance:

A healthy lifestyle represents a way of living that is good for our mental health and wellbeing. It includes actions, like those above, to assist with work-life balance and ensuring we have access to support.

• Set a time for when you will switch off your business email and mobile phone each day. Technology can blur the boundaries between work and home and make you feel as though you need to be ‘always on’.

It also includes other actions that can help us manage stress and obtain better mental health.

7


WE’RE IN THE BUSINESS OF STRIVING FOR A CLEANER TOMORROW

v

TOYOTA FOR BUSINESS

A brighter future is steered by today. Kaizen. It lies at the heart of why we strive for a cleaner future. In Japanese it means to improve and invent, to innovate and always find a better way. At Toyota, it’s what drives us to reinvent the way your business moves. It started with our Hybrid technology over 25 years ago. But that was only the start. Now with the addition of the hydrogen-powered Mirai, a cleaner tomorrow for your business starts today. Your Association membership unlocks Gold Fleet discounts across a great range of Toyota vehicles to help you find the right car for your lifestyle and budget. To find out more, visit your local Toyota Dealer or call 1800 679 247 toyota.com.au/fleet

8

Scan to sign up for the latest insights from Toyota for Business


MENTAL HEALTH

LOOKING AFTER YOUR MENTAL HEALTH FOR SMALL BUSINESS OWNERS

In this way a healthy lifestyle can provide a good foundation for managing the day-to-day challenges of running a small business. There are a number of tips to help with developing or maintaining a healthy lifestyle. Here are five to consider:

1. Try different relaxation techniques and find one that works for you

and that you enjoy. You may like to consider exercising, meditating, reading, connecting with nature, gardening or listening to music.

.2 Download

a meditation app, like Smiling Mind, for your phone or tablet. Starting or finishing the day with a mindfulness meditation may help to manage stress.

3. Develop good sleeping habits. You might try sticking to a regular

sleep pattern – even on the weekends, slowing down at least 30 minutes before going to bed, and creating a comfortable sleeping environment which is free from work, phones, television and laptops.

4. Build physical activity into your day and make some

time for exercise. The trick is finding something that fits with your commitments and that you enjoy.

5. Develop an interest (e.g. a hobby) outside of your business that is just for you or that you can share with friends or family members.

MENTAL HEALTH SUPPORT NUMBERS LIFELINE

Phone: 13 11 14 www.lifeline.org.au BEYOND BLUE Phone: 1300 22 4636 www.beyondblue.org.au MATES IN CONSTRUCTION Phone: 1300 642 111 www.mates.org.au MENSLINE AUSTRALIA Phone: 1300 78 99 78 www.mensline.org.au

For further information, resources and support - please visit headsup.org.au or www.mpasa.com.au/mental-health Article: Heads Up (www.headsup.org.au)

9


Need Pipe Relining? Make PPS your subcontracting partner. When you sub, we keep a low profile and just get on with making the problem disappear. No other company in SA offers trenchless pipe relining solutions that match PPS, so when you're faced with a tricky job you know you're working with the best partner to fix it. Long-term Partnerships Guaranteed Solution Minimal Disruption Maintain Your Client Make a Profit Percentage on the Job

8297 1000 | www.ppssa.com.au

Long service leave is portable in the construction industry. Registration is compulsory if you employ full-time, part-time, or casual workers who undertake building or electrical and metal trades work.

14

To learn more about who to cover, visit portableleave.org.au/employers/who-do-i-cover

Follow us on Facebook


Adelaide careers and employment expo

On Friday 6th and Saturday 7th May 2022, Master Plumbers SA attended SA’s largest Careers and Employment Expo at the Adelaide Showgrounds. The expo hosted over 120 organisations and employers with career opportunities for all ages. Due to the current high demand for Apprentices in the plumbing industry, Master Plumbers SA recognised the importance of participating in this event and increasing the number of Apprenticeship applications. Attendees at the expo included school students, parents, teachers, graduates, job seekers and workers seeking new career paths. The Master Plumbers SA stand was part of the CITB Construction Careers Hub, which included employers, associations, training providers and industry stakeholders with a focus on the building and construction industry. Field Officers Sam Baulderstone and Brittany Dekuyper, as well as CEO Andrew Clarke and Operations Manager, Gavin Watson did a fantastic job in providing attendees with advice and guidance on starting a career in the plumbing industry. We also included an interactive activity at our display stand, which saw participants use a CCTV camera through pipe to find the message at the bottom, which read “Master Plumbers Apprentices = Success”. We found this was a great way to interact with attendees, in addition to providing an interesting activity for them to participate in. The expo was a fantastic event, and we hope that we were able to assist attendees in choosing the right career path for them, as well as increasing interest in careers in the plumbing industry. We wish to thank the Adelaide Careers and Employment Expo and the CITB for the opportunity to be involved in this event. We also wish to thank CMI Toyota and Milwaukee Tools for their support and merchandise donations. For further information on a career with Master Plumbers SA, please visit www.mpasa.com.au/apprenticeships

11


Toyota Australia will offer increased buyer choice for the HiAce van with the upcoming arrival of a rear barn door option, which will debut in Australia in the second half of 2022.

MATES RATES FOR ASSOCIATION MEMBERS?

THAT’S GOLD.

Make your way into a brand new Toyota with your exclusive Gold Fleet Discount.1

In partnership with CMI Toyota, MPASA members are invited to take advantage of 3 years roadside assistance2, plus $500 of genuine Toyota accessories3 with your next vehicle purchase. John Delahay | 0473 580 672 | john.delahay@cmitoyota.com.au

CMI TOYOTA 152 West Terrace Adelaide Ph: 8238 5555 cmitoyota.com.au Eligible Fleet pricing structures are subject to change at the sole discretion of Toyota Motor Corporation Australia Limited (TMCA). Excludes special edition models. 2Exclusions and conditions apply. For full terms visit cmitoyota.com.au/service. 3Valid at CMI Toyota West Terrace, Adelaide only. Fitment not included. Offer expires 31/12/2022 unless extended.

1

12


plumbing work: who’s the boss?

If you get the job done on time, to budget and with a quality outcome, everyone is a winner. A happy client is good for business, but you need to be sure you are making the right person happy.

Who is your client?

If you are working for the owner of the premises, then that is easy. Your client is the owner. However more often you will be working for a builder or perhaps a main contractor. In those situations, you need to be careful who you take instructions from. Taking instructions from someone who is not your client can be problematic. Before we get to that, a brief reminder that you should have a written contract for any work you do. The contract will tell you who your client is and it will also describe the scope of work. If the scope of work is changed, the price and the time for completion of your work will likely change. Those changes should also be recorded in writing before you go ahead. This makes everything clear to all involved. There is a very good chance of trouble if you take instructions from the wrong person. If you do that the right person (your client) may be unhappy. For example, imagine you are working on a domestic kitchen installation. Your client is the builder who has subcontracted you to do the plumbing work. The price and scope are agreed and you have a written contract. So far, so good. The owner of the home is generally around the place while you are doing your work. A very friendly person who offers cups of tea and biscuits and offers to help you whenever it looks like you need a hand. The owner asks you to do some work in the laundry – “a quick job while you are here”.

You want everyone to be happy so why not?

It turns out that the tap in the laundry that was a “quick job” needs to be replaced with other incidental work and a quick job turns into an hour and a half of your time plus materials. After you have finished the job, you invoice the builder for the variation, right? The builder didn’t ask you to do the work and tells you they won’t pay. It was that nice owner.

So, you send the owner the bill. The nice owner turns nasty – “I don’t have a contract with you, send this to the builder – he’s your boss”. You have now got yourself caught in a classic no win situation. Unhappy builder and unhappy owner. You will probably sort it out but it could leave a nasty taste.

What should you have done? Let’s change the story for the best outcome. The owner asks you to do some work in the laundry. You have a look at it and say “Sure, but I will be working for you on this, OK? Let me call the builder just to make sure he/she is OK with this.” You call the builder and explain. The builder is happy for you to work for the owner direct as long as you are sending the owner the bill. You report to the owner, “Builder says, no problem as long as you understand that you are paying for this laundry work.” The owner agrees and everyone is happy. At that time, you should give the owner an estimate of the cost to do the work. The owner doesn’t necessarily know your charge rate so better to find out before you do the work if the owner thinks it might be more than they want to spend. If you are not going to have a written contract for this work, at least make a note in your diary (or on your phone) of the scope, the estimate and the approximate time of your conversation so that later, if there is a dispute, you will have good evidence to support your position. Also, if you are into the work and the scope changes (need to replace the tap), tell the owner and revise your estimate. If you follow this advice, you will greatly reduce the chances of unhappiness and a disputed invoice and you will increase your chances of further work from both the builder and the owner.

Michael Hutton Partner Lynch Meyer Lawyers Ph: 8236 7612 Email: mhutton@lynchmeyer.com.au

13


consequences of non-compliance in the trade industry

In a competitive market, your reputation in the building industry is crucial. It has the power to determine your current and future success. Being caught out for not complying with the law can have an irreversible effect on a tradesperson’s finances and standing in the community. Consumer and Business Services (CBS) takes action where noncompliance is detected, such as builders and tradies not being licensed, working outside the scope of their licence, or performing substandard work.

The action taken and resulting consequences can vary based on the facts of each matter and the extent of damage caused. CBS has taken court action in relation to several unlicensed tradies in recent months. A Burnside man who operated without a licence and provided shoddy work was fined $105,000. His victims were left with either inadequate or irreparable work, or they had paid for services that the tradie did not supply. In one case, a consumer paid more than $32,000 to the tradie to build a pool, only to find that the fencing wasn’t straight, the filter pump wasn’t secured to the ground and the pool itself had a crack in the bottom.

$500 OFF*

natural gas hot water, central heating, flued space heating, pool or spa heating Plus a

$500

$100 OFF*

connection bonus for new gas customers*

all other natural gas appliances

Rebates now on offer. For more information (including how to get involved or how to claim) contact AGN's Natural Gas Rebates Team. *Terms and Conditions apply. Contact AGN's Natural Gas Rebates team for details. Email agnpromotions@agig.com.au or call 1300 001 001 (Option 7). Offers available on www.australiangasnetworks.com.au/promotions 14


The damage was so bad the consumer was told it would be cheaper to install a new pool than to repair the crack. In addition to the court ordered penalties, CBS issued a media release bringing this man to the broader public’s attention. A tradie from Royal Park received a five-month suspended prison term, was fined $3,350 and ordered to repay consumers $8,000. He was unlicensed, performed defective and dangerous building work, provided unsafe car trailers to unsuspecting consumers and stole $10,000 from a charity. In another matter, a tradie from Torrensville provided a written assurance to CBS that he will not contract for building work without a licence. This assurance is publicly available on the assurances register on the CBS website, along with the names of other traders who have provided written assurances that they will not engage in certain unlawful conduct. By publicising the names and details of builders and tradespeople who have gone before the court, provided a written assurance to CBS, or whose conduct is so poor that a public warning is necessary to protect consumers, this means that consumers are alerted to which tradies they should not engage. It also sends a clear message to the industry that unlicensed activity and other unlawful conduct is not acceptable. CBS urges all workers in the building industry to be vigilant and professional with how they conduct themselves in their trade. It is clear that consumers will not tolerate tradies who perform substandard work, and that non-compliance can impact a tradie’s reputation and result in court ordered fines and compensation payments to affected clients. CBS will continue to investigate and take action against South Australian traders who fail to comply with licensing and consumer protection requirements. CBS welcomes reports from consumers and industry of unlicensed activity. You can report online at www. cbs.sa.gov.au or by telephone on 131 882.

17


connecting to sa water drinking water and non drinking water connections

• Pressure reduction and isolation valves installed on the outlet riser arm instead of on the internal pipework. • Branches taken from the outlet riser arm to supply irrigation systems and extensions to internal pipe work.

At SA Water we often encounter incorrectly connected internal pipework on properties, which can cause significant delays for you, the customer and SA Water. Common examples of incorrectly connected internal pipework include: • Internal pipework directly connected to the inlet tail without a water meter or outlet riser arm. • Internal pipework connected to the outlet of the water meter without an outlet riser arm. • Internal pipework and end of outlet arm exposed above ground.

SAPIPERELINING

22

These common problems can result in delays to or the obstruction of repair or replacement to parts of the meter assembly. Where the internal pipework is not connected correctly or an incorrect modification obstructs repair or replacement of the meter assembly SA Water may instruct the homeowner to engage a plumber, or request the plumber who performed the incorrect installation, to make the required rectifications to the internal pipework. To save you and the customer time and money when performing this task, the following outlines the correct process of connecting to SA Water. An SA Water 20mm residential drinking water and non-drinking water connection consists of:


• an Inlet riser • 1/4 turn or T handle stopcock • inlet and outlet tails • water meter • outlet riser arm. The meter assembly up to and including the threaded end of the outlet remains the property of SA Water, which is responsible for its installation, maintenance and repair. To correctly connect to an SA Water connection, internal pipe work for the property must be connected to the threaded end of the outlet riser arm. As a plumber you may identify an incorrect connection to the meter and wish to fix it as you work to save the customer time and expense in the future. If any components of the water meter assembly, including the water meter or outlet riser arm, are missing, please contact SA Water on 1300 SA WATER (1300 729 283) to request a replacement.

08 8374 0132


Dedicated to the trade. Because service is more important than ever before. Here to help you get the job done. Plumbing Plus has a long history of superior service and helping customers get the job done. Now, in our post pandemic ‘covid-normal’ reality, good old fashioned customer service is more important than ever. As Australia powers forward, here at Plumbing Plus we’re committed to our customers more than ever. ‘Above-and-beyond’ customer service has always been in our blood. It’s a key pillar to our reason for being. The pandemic has only reaffirmed and strengthened our duty to our trade customers. We’ll always prioritise coming together and finding the best solution. Turning our customers into mates isn’t just a nice tagline, it’s what we aspire to do every day.

Expert advice is part of our DNA. Plumbing Plus was established to service the trade community. We do that with our $2 billion buying power – giving you the best brands at competitive prices. What’s more important, however, is the expert advice that comes along with it. Plumbing Plus is a network of knowledge and expertise as much as it is a network of members. It’s a group of independents that are united in their unwavering dedication to the trade community. 2022 is set to be a year of growth for the trade industry and trade businesses need partners they can rely on. Plumbing Plus members are here to help you get the job done.

plumbingplus.com.au

, Now thats a If you want to experience The Better Way to Trade™ you can find your local Plumbing Plus member at plumbingplus.com.au


Plumbing Plus is the better way to trade

The Plumbing Plus competitive advantage Plumbing Plus achieves a competitive advantage for all its members by building strong relationships with both suppliers and customers. This allows every Plumbing Plus member to do what they do best – delivering superior service to their customers, day in day out.

, thats a

a.

ts

e.

rs t. .

.

Plumbing Plus members are committed to providing consistency. This means consistency of service, consistency of product quality and consistency of competitive pricing. All Plumbing Plus stores are owner-operator run. This gives them the freedom to provide you with premium products and superior service. Plumbing Plus fosters member’s independence and believes it’s a huge part of delivering the personalised service our customers know and love. Plumbing Plus members have an enviable reputation of knowing their stuff, which is why they’re a trusted partner to the customers they serve. They like to think of themselves as a network of knowledge that has stood the test of time and continues to grow. And that’s why Plumbing Plus members are fiercely loyal to Plumbing Plus members understand the trade industry inside and their local customers, many of whom they consider mates. out and are solely focused on making sure you get the job done. Don’t just take our word for it, put us to the test.

They themselves on above beyond service, which means If youpride want to experience Theand Better Way to that they go the extra mile to help. Trade™ you can find your local Plumbing Plus member at plumbingplus.com.au

Find out how Plumbing Plus is dedicated to the trade community.

2/2/22 10:10 am

19


p r e t s a m #

#

20

a s s r e b m lu

g n i b p lu m


Don’t forget to tag @mpaofsa in your Instagram posts so we can re-share!

r e b m e m s r e b m # m as t e r p lu 21


# m as 26


# m as t e r p lu m b e

s t e r p lu m b e r

r s sa

g n i b m # p lu

smember

23


why every business needs HOT PRODUCTS a website in 2021

RIDGID® SeeSnake® Compact C40 Camera Reel The new RIDGID® SeeSnake® Compact C40 Camera Reel delivers big performance in a small package and is compatible with the CS6x Versa monitor for fast set-up. Builtin Wi-Fi and Bluetooth make live streaming and inspection to an iOS™ or Android™ device simple. A 25mm self-leveling camera head provides a crisp image that is always upright. High Dynamic Range provides a bright, saturated image even in difficult lighting conditions.

We are currently working on delivering new products and services for plumbers to help make their work-life easier and we need your help! Over the next few months, we will be holding a series of plumber engagement sessions to gather feedback to ensure we deliver the right solutions that will really make a difference. These will be 30 minute sessions that can be held at your location in the form of toolbox talks, an online webinar, or as part of a tour of our Innovation and Experience Centres across the country.Register your interest today and we’ll be in touch to notify you of the next feedback session in your local area and preferred delivery method.

All attendees will receive a Free Caroma T-shirt and a chance to win $3000 (RRP) worth of Caroma products.

The TiltSense inclinometer displays the camera’s degree of tilt inside the pipe when used with a CSx series monitor. The CS6x Versa monitor pictured is not included but is available separately.

For more information contact Ridge Tool Australia Ph: 1800 743 443 or e: ridgid.australia@emerson.com or www.ridgid.com.au

100 YEAR MEMBERS A J PAternoster & son pty ltd W.F. Gray & Co Pty Ltd

50 YEAR MEMBERS A S Carlson & Sons Pty Ltd

E J Northway & Son Pty Ltd

Baldwin’s Plumbing & Gas

F S Scott & Co Pty Ltd

Bruce Harris Project Management Pty Ltd Glenelg Plumbing Services Pty Ltd

BT & RB Foreman

Hall & Baum

Dineen Plumbing

N D Birchmore Pty Ltd

Eco Green Plumbing

Victor Plumbing Service

LIFE MEMBERS D. J. HEBBARD J. HOLDER R. R. FARNHAM

S. B. HALL T. DRIVER B.HARRIS

25


Master Plumbers SA MEMBER BENEFITS Keystone Printing 10% discount for all marketing services & first consultation is free

10% discount on all printing Located at 465 Morphett St, Adelaide SA Call Peter on 8231 9999

Discounts on First Aid Training & Products

Members receive free preliminary legal advice by phone at no charge

Ph: 1300 785 646 and quote your membership number

Please call Michael Hutton on 08 8236 7612 www.lynchmeyer.com.au

$1,000 towards sign writing on any new Ford Ranger or Transit Van

WFI Insurance can provide MPA Members with competitive rates on insurance

Ph: 8368 5203

Located at 1 Main North Road, Medindie SA or ph 8269 9999

Call Mark on 0427 491 240 or visit www.wfi.com.au

10% discount on all services, including website design

Exclusive discounts to members

Special rates for MPA Members on WHS & HR Services

Ph: 08 8387 5559 www.axisdigital.com.au

Ph: Teaghan 8443 3868

Ph 0423 161 907 www.precision-hr.com.au

One hour complimentary business advisory session with a 10% discount on all consultancy

National fleet discounts on the complete range of vehicles

10% discount on all tax advice & accounting services

Call Celeste on 0466 519 982

National fleet discounts on the complete range of vehicles Ph: 1800 228 844 or www.hyundaifleet.com.au

15% discount off all Loadex Hire Plant & Equipment

Solitaire Automotive Group

National fleet discounts on the complete range of vehicles

Located at 21 Opala St, Regency Park SA Or visit www.loadex.com.au

Ph: 1800 444 847 or visit your local Toyota car dealership

CMI Toyota 3 year roadside assistance, plus $500 of genuine Toyota accessories along with fleet discounts

20% discount on initial implementation costs of simPRO. Ph Ash Parrott on 0457 799 055

Ph: 1300 001 132 www.kpibusiness.com.au

$150 Discount on signage (valued at $1500 or higher) $250 Discount on signage (valued at $3000 or higher) 5% Discount on signage (valued at $1000 or lower)

Call & speak to Barry or Michael – 8281 8944

Ph: 0403 341 105 Email: ray@rayhodge.com.au

National Fleet discounts available on all vehicles Ph: 1300 131 211

6% discount for Master Plumbers South Australia members This offer is exclusive to new Podium subscriptions. Ph 0488 851 748 or visit www.podium.com

Membership of Master Plumbers South Australia gives you immediate access to a vast array of products and services to meet your plumbing business and lifestyle needs. Make sure your taking advantage of what’s available. 26


Master Plumbers SA Public Holiday & EVENT CALENDAR 2022 JANUARY Saturday 1

JUNE New Year’s Day

Wednesday 26 Australia Day

FEBRUARY Thursday 24

Crucial Women in Construction High Tea

MARCH Friday 11

World Plumbing Day

Monday 14

Adelaide Cup Day

Tuesday 22

World Water Day

Tuesday 7 Monday 13 13th - 19th Wednesday 15 Tuesday 21

Plumbing Roadshow (Berri) Queen’s Birthday Men’s Health Week Plumbing Roadshow (Ceduna) Plumbing Roadshow (Mt Gambier)

JULY 3rd - 10th

NAIDOC Week

Wednesday 6

Plumbing Roadshow (Wallaroo)

AUGUST Monday 1

Picnic Day (NT)

1st – 31st

Tradie’s National Health Month

SEPTEMBER APRIL Sunday 3

Daylight Savings Concludes

Tuesday 5

Plumbing Roadshow (Port Lincoln)

Wednesday 6

Plumbing Roadshow (Port Augusta)

Thursday 7

Plumbing Roadshow (Port Pirie)

Sunday 4

Father’s Day

Thursday 8

R U OK Day

OCTOBER 1st – 31st

Safe Work Month

Sunday 2

Daylight Savings Begins

Wednesday 13 Plumbing Roadshow (Clare)

Monday 3

Labour Day

Friday 15

Good Friday

Friday 14

President’s Lunch

Saturday 16

Easter Saturday

Monday 18

Easter Monday

NOVEMBER

Monday 25

ANZAC Day

1st – 30th

Asbestos Awareness Month

Friday 11

Remembrance Day

Saturday 19

World Toilet Day

MAY Monday 2

May Day (NT)

DECEMBER

Sunday 8

Mother’s Day

Monday 26 Christmas Day Holiday Tuesday 27 Proclamation Day Holiday Saturday 31 New Year’s Eve

Wednesday 11 Plumbing Roadshow (Nairne) Thursday 19

Plumbing Roadshow (Tonsley)

Wednesday 25 Plumbing Roadshow (Elizabeth)

29 27


OUR INDUSTRY SUPPORTERS Sponsorship of Master Plumbers makes It possible for us to add significant value to the service we provide to our members. We wish to express our sincere appreciation to our Branch Sponsors for their generous support. Please support them by purchasing their goods or services.

For further details on our industry partnership deals or products, contact Master Plumbers SA on 8292 4000 or admin@mpasa.com.au www.mpasa.com.au 28


SA & NT industry members Abey Australia

03 9747 7777

Podium 0488 851 748

Architectural Water Solutions Pty Ltd

08 8947 3677

Rain Harvesting Pty Ltd

Arthur J Gallagher

08 8172 8121

Reece Pty Ltd 08 8231 4444

Australian Gas Networks

0447 930 657

Rehau Pty Ltd

08 8100 3500

AusPress Systems Pty Ltd

08 8374 3426

Reliance Manufacturing Company

0408 834 572

BioCycle - Jowa Group Pty Ltd

08 8381 9100

Rheem Australia Pty Ltd

08 8343 0062

Caroma Industries

08 8405 0311

Rhino Industrial Pty Ltd

08 8947 3400

07 3248 9600

CBUS 1300 361 784

Ri-Industries 08 8444 8100

Chromagen Australia Pty Ltd

08 8346 8331

Ridge Tool (Aust) Pty Ltd

1800 743 443

Cooke Precast Concrete Pty Ltd

08 8209 3093

Rinnai Australia Pty Ltd

1300 555 545

Crystal Clear Purification Systems

08 8340 4344

Robert Bosch (Australia) Pty Ltd

0417 788 025

Davey Water Products

08 8346 0947

Rocla Pty Ltd

08 7285 1905

Dial Before You Dig SA/NT Inc

1100

Saniflo 1300 554 779

Eco Building Supplies

08 8277 2467

Scott’s Plumbing Supplies

08 8261 6666

Enware Australia Pty Ltd

08 8352 3577

SE Plumbing

08 7703 8000

Gramall Hot Water Systems

08 8251 2979

Shore Hire

08 7077 0833

Harsmith Building Products

0408 516 682

SimPRO 1300 139 467

Hitachi Construction Machinery (Australia) Pty Ltd 08 8360 5300

South Australian Plumbing Supplies

08 8682 4493

Hydraulic Consultant Association

Storm Plastics Pty Ltd

08 8374 3277

0408 825 618

Iplex Pipelines 08 8256 2031

Studor Australia 02 9637 1042

In-Sink-Erator 1300 136 205

TAFE SA (Elizabeth Campus)

08 8207 9700

KPI Business and Tax Advisory

1300 001 132

TAFE SA (Tonsley Campus)

08 8207 2854

Milwaukee Power Tools

0438 827 937

TAPS 08 8433 1200

Office of the Technical Regulator

08 8226 5500

The South Australian Water Corporation 1300 650 950

PEER

08 8348 1200

Tradelink 1800 PLUMBING

Perks 08 8273 9300

VTM Valves 02 6365 3121

Pete’s Treat Waste Water Solutions

08 8556 4111

Win Attachments

08 8349 7390

Pickard Trade Centre

08 8366 7760

Wireless Communications

08 8274 0000

Plastec Australia Pty Ltd

07 5413 4444

Zip Heaters Aust Pty Ltd

0406 384 940

Plumbing Plus 03 9600 1899 29


Who said plumbing isn’t a rewarding career?

Rheem Rewards program • • • •

For licensed plumbers. It’s free to join. Claim on most Rheem, Vulcan and AquaMAX products*. Choose from over 9,500 rewards, products, gift vouchers and services.

Join now at rheemrewards.com.au COMES ON STEADY, HOT AND STRONG.

*Conditions apply. See website for details.

INSTALL A AUSTRALIA’S NO. 1


Turn static files into dynamic content formats.

Create a flipbook
Plumbing SA | May-Jun 2022 by masterplumberssa - Issuu