Master Plumber January/February 2016

JA N UA RY / F E B RUA RY 2 0 1 6

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Contents 15

Government Shows Support

26 Apprentice

16

Supporting Women in Plumbing

27

17

Partners in Plumbing

18

Social Page

19

World Plumbing Day

12 Technical

20

Workplace Relations

13

22 Legal

05

Editor’s Note

06 Perspective 07

President’s Message

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Industry News

10

New Council for 2015 – 2017

Warm Water Systems

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24 Events Technical

| January / February 2016

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Events Calendar

Training Calendar

28 AHSCA 29

BPAA

30 Health

32

New Members

33

Membership Milestones

34

Product News

35

Corporate Supporters

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JA N UA RY / F E B RUA RY 2 0 1 6

PUBLISHED BY Master Plumbers’ Association of Queensland: 243 Bradman Street, Acacia Ridge Q 4110 P: 07 3273 0800 F: 07 3273 0873 E: info@mpaq.com.au W: www.mpaq.com.au

THE TEAM EXECUTIVE DIRECTOR Penny Cornah P: 07 3273 0800 E: penny.cornah@mpaq.com.au.

EDITOR & ADVERTISING ENQUIRIES Lisa Hilton P: 07 3273 0800 E: lisa.hilton@mpaq.com.au PRINT & DESIGN Foyer Printing P: 07 5598 1005 E: info@foyerprinting.com.au

MPAQ COUNCIL PRESIDENT Kelvin Slade P: 0417 787 284 E: sales@sladebrosplumbing.com.au VICE PRESIDENTS Kent Vickers P: 0418 883 999 E: kvickers@qigs.com.au Patrick Robertson P: 07 3276 8833 E: info@rpgs.com.au PAST PRESIDENT Bob Kimlin P: 07 4772 6308 / 0419 744 383 E: bobk@live.com.au TREASURER John Salmon P: 07 3846 5366 E: john@salmonplumbing.com.au COUNCILLORS Dennis Yarrow P: 07 3277 5742 E: admin@yarrowplumbing.com.au Michael Ryan P: 3630 4744 E: mryan@beavisbartels.com.au Rob Brouwers P: 0411 413 400 E: rob@backflow.net.au Sam Hannant P: 0405 647 046 E: sam@openfire.com.au Harle Gall P: 0437 768 409 E: h.gall@laserplumbing.com.au Ben Crew P: 0418 472 430 E: BenCrew@cqplumbing.com.au

TRUSTEES Bill Watson P: 07 3273 2333 E: bill@connectorsgroup.com.au Don Nunn P: 0418 717 470 E: donnunn1950@yahoo.com.au

LIFE MEMBERS G Cottee, F Huysing, B McGrath OAM, MJ Moor, T Morris, J Porter, GC Richardson, NF Sharman, BS Soden, BD Wallace, WB Watson, R Kimlin

MERITORIOUS SERVICE MEMBERS A Chapman, B McGrath OAM, D Powell, B Wallace, R Weaver, M Wilshere DISCLAIMER Opinions expressed in this publication are not necessarily those of the MPAQ, nor does the MPAQ guarantee the accuracy of statements made by contributors or advertisers or accepts responsibility for statements they may express in this publication. The MPAQ does not accept liability to advertisers, which may be held contrary to the Trade Practices Act 1974. The MPAQ reserves the right to refuse, cancel, amend or suspend any advertisements or inserts without reason.

Editor’s Note Lisa Hilton Editor Welcome to the first edition of the Master Plumber Magazine for 2016!

I have taken over the Editor’s role of the magazine from Emma Clarke, who left our organisation late in 2015. Emma put together a professional magazine during her time. Some of you may know me from our industry events, where I have been coordinating and managing the MPAQ events for the last five years. I’m looking forward to coordinating the magazine and assisting the Association with delivering valuable information to our members and the industry as a whole.

If you are interested in providing me with any relevant content for future editions, or if you would just like to say hello, please feel free to email me: lisa.hilton@mpaq.com.au The main features in this issue include the revamp of the Palaszczuk government’s cabinet, with the new Minister for Housing and Public Works, the Hon. Mick de Brenni MP stepping into the role in December 2015. The minister attended the first meeting for the Interim Service Trades Council. The MPAQ Council also has some new Councillors joining the board. This will help drive more positive change for our industry and lead the Association towards delivering positive outcomes for members and their businesses.

2016 is going to be an exciting year, with the Association’s event calendar full of activities in all the regions. We’ll be doing more visits to regional areas and are looking forward to some of the bigger events for the year, such as the World Plumbing Day Breakfast in March, the Plumbing and Gas Industry Awards in July and the bi-annual Conference in September. Nominations are open for the awards, so make sure you jump onto the MPAQ website and grab a nomination form!

Welcome to all the new members and congratulations to those reaching milestones. I’m looking forward to seeing you out and about!

Lisa January / February 2016 |

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Perspective Penny Cornah Executive Director

Welcome to 2016, I hope you had the opportunity to have a break over the Christmas period and that you are feeling recharged for the New Year.

A new year and a new Minister.

On Monday 7 December the Premier announced a revamp to the Queensland cabinet and the Hon. Leeanne Enoch MP was announced as the Minister for Innovation, Science and the Digital Economy and the Minister for Small Business. Minister Enoch is now no longer looking after the portfolio of Housing and Public Works. I would like to acknowledge and thank Minister Enoch for all her hard work, dedication and support to the plumbing industry.

Mick de Brenni, Member for Springwood has been announced as the new Minister to look after the Housing and Public Works portfolio. Within the first week of the Minister’s new appointment, I had the opportunity to meet him.

The Minister launched and attended the first Interim Service Trades Council meeting, refer to page 15 for details. I look forward to working with the Hon. Mick de Brenni MP for the betterment of the plumbing industry.

Late last year MPAQ undertook its annual strategic planning day.

This was a one day workshop facilitated by Steve Griffin, our former Commissioner which brought together our MPAQ Board members and line managers to participate in a workshop to guide our strategic direction over the next three years. Check out our revised vision, purpose and values along with our strategies. The team and I look forward to delivering on this strategic plan.

Values

Respect • We respect our members, stakeholders and each other • We put ourselves in our customer’s shoes • We go that extra mile to provide great customer service

ACCOUNTABILITY • We take ownership of our decisions • There is individual and collective responsibility • We are open and transparent • We are trustworthy

TEAMWORK • We achieve results through working closely together • Our team is our strongest asset • Collaboration is key to us achieving our goals

EXCELLENCE • We want to be the best at what we do • We constantly look for ways to improve what we do

If you would like to discuss any other items in more detail please call me on 07 3273 0800 or via email penny.cornah@mpaq.com.au.

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executive

President’s Message Kelvin Slade President

Greetings and welcome to 2016.

I do hope that you had a rejuvenating break and you enjoyed some quality time with family and friends.

Christmas does have a different meaning to different people but family gatherings and celebrations are at the forefront of the Christmas / New Year period.

Kelvin and his grandson Harvey

I certainly enjoyed my Christmas as it was my first as a grandparent, bragging rights belong to all grandparents and it’s my turn. In the picture is our lovely little man Harvey at one week old and our Christmas with him was something very special.

As you may be aware, we have a new Minister governing our industry, the Hon Mick De Brenni MP, Minister for Housing and Public Works. We look forward to a productive working relationship with Mr De Brenni, just as we had with The Hon Leeanne Enoch MP. We haven’t lost contact completely with Minister Enoch as she is now the Minister for Innovation, Science and the Digital Economy and Minister for Small Business. It is the Small Business platform with which we hope to continue working with Minister Enoch.

2016 is indeed shaping up to be a year of new challenges.

We have a new Minister, the Interim Service Trades Council has commenced and we should see some real advancement being brought forward for the plumbing industry in general.

Also, MPAQ is involved with regular meetings with the Gas Inspectorate. We hope that we can greatly improve the level of communication between plumbers, gasfitters and the department. We have seen this already with gas inspectors attending some of our expos around the state in 2015, with some interesting discussions coming out of the panel sessions. This increased level of interaction with plumbers and gasfitters is what we hope to gain from a closer relationship with the inspectorate.

When the November / December issue of the Master Plumber arrived at home, my wife read my article before I got the chance to. Seeing it in print in context with Penny’s Perspective is interesting. After my last article received the royal seal of approval, Mandy showed me a Facebook (I call it stalk book) post that one of her friends had shared that day. Given that I had written about work/life balance, it was somewhat timely.

“Man sacrifices his health in order to make money. Then he sacrifices money to recuperate his health. And then he is so anxious about the future that he does not enjoy the present; the result being that he does not live in the present or the future; he lives as if he is never going to die, and then dies having never really lived.” - The Dalai lama Whether you like him, hate him or dismiss him, the wisdom is profound.

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Another interesting item happening in 2016 is that some TAFE campuses are now offering onsite assessment for apprentices. Late last year I received a letter from a college attended by my apprentice offering the onsite assessment alternative. This is a positive example of how the training industry is trying to adapt to an ever increasingly competitive and evolving market. There is no doubt that training is under as much pressure as the rest of the plumbing industry.

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One item that is of a concern is the potential for the standard of training to suffer in the process. I have said this before and I will say it again, don’t assume that the entire responsibility for your apprentices training rests with your training provider, because it doesn’t. There are other potential activities in the training sector, but I will elaborate when I have more information to share.

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Speak to your BUSSQ Employer Representative for more information and check out the SuperStream Toolkit at bussq.com.au.

January / February 2016 |

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Industry News Recover at Work - Host Employment Program Construction industry workers are exposed to high risk activities daily. Even with the best training, safety policies and experience, injuries can happen which may require rehabilitation and/or alternative duties before a sustainable return to work.

By championing the health benefits of staying at or returning to work, WorkCover Queensland are creating positive outcomes for Queensland workers, employers and the wider community.

While injury claims in the construction industry have fallen, the costs of claims is rising, which may be reflected in increased premium rates, according to WorkCover Queensland. Workers are taking more time off work, rather than staying at work on suitable alternative duties. The most effective way for employers to support their workers to recover at work is to identify suitable alternative duties that could be done during a period of rehabilitation. This also helps keep the worker connected to their workplace, which in turn can help their return to work outcome be more positive.

Employers should offer suitable alternative duties, if the worker is not able to go back to their previous tasks during rehabilitation. If suitable alternative duties aren’t an option at the original workplace, WorkCover can find a host employer through their Recover at Work (R@W) program, to allow the worker to do some type of work during their recovery.

For more information, contact WorkCover Queensland on 1300 362 128 or visit their website www.worksafe.qld.gov.au.

Meet your MPAQ team for 2016

Electronic Plumbing Forms With the closure of the MPAQ Plumbing Forms Web App on 30 November 2015, MPAQ has developed electronic forms 7, 9 and the Water Efficiency Certification Form for members, available through the MPAQ website (www.mpaq.com.au).

These forms give you the ability to fill in the required information on the go without needing to print it out. You’ll be able to save the form and send through your designated email address. Please contact MPAQ on 07 3273 0800 for further information.

Pay your MPAQ Invoices Online MPAQ have now released an option for members to pay all their invoices and membership renewals online.

By visiting our homepage (www.mpaq.com.au) and clicking on the new “Pay Your Invoices Online” button, you can login with your membership details and see any invoices on your account that need paying. You can then either pay your invoice via credit card straight from the website, or utilise the invoice information to pay your account via direct deposit.

This feature was developed for MPAQ members to assist in an easy process to make payment through the association.

If you are unsure of your login details for the MPAQ website, feel free to contact us on 07 3273 0800 or email membership@mpaq.com.au.

We are here to help you. Contact details for all staff are available on the MPAQ website

www.mpaq.com.au

(Back row) Summer Adams, Bonnie Elliott, Phil Jackson, David Bryant, Stephanie McGuinness, Terri Patton and Megan Allsop (Front row) David Benn, Sara Hobbs, Lisa Hilton, Penny Cornah, Kym Campbell and Ernie Kretschmer

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Welcome to your new MPAQ Council for 2015 – 2017 With the start of a new year, the Master Plumbers’ Association of Queensland embarks on a new era, with a newly elected Council ready to take on the challenges of the year ahead.

The table below highlights each Councillor and their position: Nominated Position

Nominees

On 17 November at the 115th Annual General Meeting, MPAQ welcomed those moving in to new positions as well as some new faces.

President

Kelvin Slade

Vice President

Kent Vickers

Kelvin Slade has been elected to continue in the role as President, a position he has held since 2013. Kelvin brings with him over 37 years of experience in the plumbing industry. Kelvin runs his own business, Slade Brothers Plumbing in Brisbane and has been a member for over 22 years. We thank Kelvin for his efforts to date and look forward to him continuing in this important role.

Vice President

Patrick Robertson

Past President

Bob Kimlin

Treasurer

John Salmon

Councillor

Rob Brouwers

Councillor

Sam Hannant

Councillor

Michael Ryan

Councillor

Dennis Yarrow

Councillor

Ben Crew

Councillor

Harle Gall

Trustee

Don Nunn

Trustee

Bill Watson

This year MPAQ welcomed aboard two new Councillors both from regional Queensland. Ben Crew, CQ Plumbing in Rockhampton and Harle Gall, Laser Plumbing in Goondiwindi. We look forward to working with these two young gentlemen who can bring knowledge and experience from a regional perspective.

The role of the MPAQ Council is to set the strategic direction for our organisation. Every year the Council and the Management team participate in an annual strategic planning day which formulates this. Councillors also give up their time every month to attend MPAQ’s monthly board meeting along with attending a number of events and activities including our road trip schedule for 2016.

The MPAQ Council is here to help shape the future direction of the Association, with representatives from small businesses through to major contractors, with expertise covering all areas of the industry from gas, fire and backflow prevention to pipe relining.

For more details on each of the Council members or to find out how you can contact them, visit the About Us page on the MPAQ website (www.mpaq.com.au).

The 2016 MPAQ Council (Back row) Patrick Robertson, Michael Ryan, John Salmon, Kent Vickers, Sam Hannant, Ben Crew, Don Nunn (Front row) Bob Kimlin, Rob Brouwers, Kelvin Slade, Dennis Yarrow, Harle Gall Absent from photo: Bill Watson, Trustee

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feature

New Councillor Profiles I have been in the plumbing industry since 2004, completing my apprenticeship in Goondiwindi. In late 2008 my wife and I started our business as H&S Gall Plumbing, doing anything and everything in the industry, as you do in bush. As our business grew, so did our inefficiencies, so we then joined the Laser Group in 2013 for their systems, networking and business support. We currently do a broad spectrum of services within the plumbing industry in the Goondiwindi and surrounding areas.

I have been married to my wife Stacey for 13 years and have four little kids; two boys, Zeb 8 years, Will 7 years, and twin girls, Andie and Stella at 4 years.

Harle Gall

I joined MPAQ in 2009 for the peace of mind of having an industry body with all the range of services that MPAQ provide. I joined the MPAQ Council to give a perspective from a rural background and have a say in polices that affect our awesome industry.

I followed my older brother into the plumbing industry, commencing my apprenticeship in 2001 in the commercial field. A few years later my younger brother joined us in the trade.

I was given an opportunity in the first year out of my trade to site manage a multi-story apartment development in Roslyn Bay Harbour, Yeppoon. Since then I continued in site management, then moved to sole trading, contracting to my brother in the commercial and domestic field in Central QLD, moving onto Brisbane, the Gold Coast, and then a short stint in the Pilbara WA. I then spent three years in the mining resources sector in the Bowen Basin, allowing me to work with my younger brother in a projects team.

Three years ago I joined Central QLD Plumbing to site manage the Empire Apartments in Rockhampton, then moved into the management role 18 months ago. In this time I received the 2014 Construction Skills Queensland Business Professional of the Year and most recently the 2015 QLeave Commercial and Industrial Technical Award at the MPAQ Plumbing & Gas Industry Awards for the company’s waterfront apartment project ‘SALT’.

Ben Crew

I believe MPAQ plays an essential role in protecting the industry and providing a secure future for the trade for both licensed plumbers and the community we work in.

January / February 2016 |

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QBCC Update

Kellie Lowe

New System and Flat Fees for Lodging Plumbing Forms A replacement system through the Queensland Building and Construction Commission (QBCC) has been commissioned to improve the way plumbing forms are submitted online.

The QBCC announced on 1 December the changes to address systems outage issues and errors experienced when lodging Notifiable Work forms through the existing Plumbing Application Service (PAS) system.

The new system is scheduled to begin operation on 1 July 2016.

The QBCC also introduced a flat fee of $26.80 for all Notifiable Work form submissions, whether the form is lodged manually or digitally. In addition, the QBCC has not implemented the 3.5 per cent CPI fee increase that was due to commence on 1 July 2015.

The flat fee structure will remain in place until the replacement system is implemented.

“Our service provider recently deployed upgrades to the current PAS system which has provided some interim improvements but we have commissioned a new system to improve our service for plumbing and drainage licensees,” said QBCC Acting Commissioner, Kellie Lowe.

“We thank our licensees for their patience and for continuing to meet their obligations in submitting Notifiable Work forms within 10 business days of the work being completed.”

If a licensee is unable to meet these requirements, or has any further queries, they should contact the QBCC 24/7 on 139 333 or notifiablework@qbcc.qld.gov.au.

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Building and Construction Industry Licensing Review In August 2015, the Minister for Housing and Public Works and Minister for Science and Innovation approved a review of licenses issued by the Queensland Building and Construction Commission (QBCC).

Proposal It is proposed that the review will include all occupational and contractor licences issued under the Queensland Building and Construction Commission Act 1991 and the Plumbing and Drainage Act 2002.

The objectives of the review are to: •

Simplify licence classes by removing duplication and redundant licence types

•

Modernise the licensing regime to reflect current industry practice

•

Increase mobility and employability across jurisdictions by removing unnecessary licensing requirements

•

Save costs for both licensees and householders whilst maintaining the high standards of competence within the building and construction industry

The Building Industry and Policy Division will consult with industry about strategies they have to further the project objectives. As a key industry stakeholder, MPAQ will be consulted throughout the review process.

When more information is released MPAQ will ask its members for feedback on different licenses classes.

For more information contact MPAQ on 07 3273 0800.

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technical

Warm Water Systems Plumbers protect the health of the community Article by Ernie Kretschmer, MPAQ Hot water can be very dangerous for several reasons, mainly through scalding injuries and microbial issues. Licensed plumbers tackle these in various ways but mainly through the installation of tempering/thermostatic valves to control water delivery temperature and correct installation to ensure the deficient free operation of the water heating system to deter microbial growth.

Storage water heaters are required to store water at a minimum of 60°C in order to inhibit bacteria growth.

Australian Standards require that delivery temperature for water in areas primarily for personal hygiene be tempered to 45°C for the aged, sick, children or people with disabilities. This is specific to those in healthcare and aged care buildings, early childhood centres, primary and secondary schools, and nursing homes or similar facilities for these categories of people. Delivery temperature water at the outlet of sanitary fixtures used primarily for personal hygiene purposes for all other situations is required to be at 50°C. These temperatures are easily achieved by the use of tempering and thermostatic mixing valves which mix cold water with the high temperature water from the hot water heater (stored at about 60°C in a storage system).

The Master Plumbers’ Association of Queensland believes designers, developers and builders are creating future problems by insisting on installing warm water systems.

replaced with a temperature ideal for bacteria growth. To combat bacteria, Ultra Violet (UV) or other disinfection systems are installed as a safety device on such systems, however it is believed that far too much trust is placed in them. UV does not kill the Legionella bacterium, it simply sterilises it and prevents it from multiplying, which only works sufficiently if the UV system is working efficiently, possesses the correct filters prior to the light tubes and is adequately maintained (something property owners / managers are prone not to do).

warm water systems, instead to retain as much heat in the heated water for the maximum amount of time, thus killing any Legionella bacteria via pasteurisation in both the water heater and the system itself. This of course heightens the chance of scalding. To combat scalds, Thermostatic Mixing Valves (TMV) are required to be as close as possible to the outlets of areas used primarily for personal hygiene to minimise “dead legs” of pipework. In these installations, treatment of the cold water is still highly recommended due to the presence of Legionella.

Likewise, other forms of treatment like chemical dosing or ionization may not be ideal in a care facilities or immune-compromised settings (such as hospitals), but again these (safety devices) require diligent maintenance and upkeep as they are the final safety device on a potential bacterial breeding and delivery system.

Whilst TMV’s have various safety features to prevent both cold shock or scalding water delivery, they could potentially cost more to install and maintain than the warm water system.

It should also be noted that the majority of systems are only half protected with the disinfection system installed on the hot water service only. Legionella can be present in cold water, but will not multiply at temperatures under 20 degrees. After reaching a tempering device, the cold water (untreated) is introduced to warm water (tempered) to the ideal temperature for Legionella growth.

Disinfection devices should protect the cold water system prior to entry to the building (and water heaters), this inturn protects both hot and cold systems.

These issues should be addressed at the design phase of an installation as combatting Legionella infections in a retrofit scenario can be nigh impossible.

The obvious answer is to not install

MPAQ has been petitioning government to implement annual testing requirements and protocols for tempering devices, and to adopt the Australian Standard 4032.3 into legislation so plumbers have a defined standard from which to service and maintain thermostatic mixing valves and systems.

It is a requirement to hold an endorsement on the plumbers licence to commission, service and test thermostatic mixing valves. Training for this endorsement is readily available.

The Australian Standard (AS4032.3) requires thermostatic mixing valves to be tested every 12 months and a major service every five years. This standard also states that tempering valves are to be tested every 12 months, however the afore mentioned standard is not currently a legislative requirement in Queensland.

For further information or clarification, please contact the MPAQ Technical Team on 07 3273 0800.

As an example, a new car can travel along a highway at 100kph without issue, but should something go wrong there are safety devices in place to reduce tragedy. If someone alters the vehicle or neglects to perform maintenance (i.e. bald tires, faulty seatbelts) the chances of something going wrong are heightened as the regard for safety has been removed, leaving only one thing to go wrong for tragedy to happen.

Warm water systems are very much the same where the maintaining of a pasteurising temperature over 60 degrees celsius is removed and January / February 2016 |

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Update Non-Conforming Building Products Following the investigations into the Lacrosse fire in Melbourne, the Australian Building Codes Board (ABCB), with Standards Australia, is investigating appropriate test methods that reflect the actual performance of external wall cladding under all fire conditions. The ABCB is also reviewing the “Evidence of Suitability” requirements under the National Construction Code and is developing enhancements to the voluntary CodeMark scheme.

The ABCB, at the request of the Building Ministers’ Forum (BMF), is also investigating options for a mandatory third party certification scheme for high risk building products.

On 23 June 2015, the Senate referred this inquiry to the Senates Economics References Committee.

On 31 July 2015, the Building Ministers’ Forum established the Senior Officers Group (SOG). Queensland is the secretariat and Chair, and Victoria is the Deputy Chair. The group comprises two representatives from each State and Territory and the Commonwealth.

The SOG held its first meeting on 29 September 2015, following which the Chair wrote to key industry stakeholders to seek endorsement to use their Senate Inquiry submissions (if applicable) to help inform the work of the SOG, as well as any other

research or data they might be aware of.

The group recently met again on 6 November 2015 and discussed its draft analysis of the information provided to the SOG. The group is currently analysing and identifying potential legislative and non-legislative responses to the issue of non-conforming building products, for report to the Building Ministers’ Forum early in 2016.

A webpage has been established for the SOG and can be viewed at: http:// www.hpw.qld.gov.au/construction/ BuildingPlumbing/Building/Pages/ NonConformingBuildingProducts.aspx For more information please contact MPAQ on 07 3273 0800.

Asbestos and Plumbers Revisited Article by Phil Jackson, MPAQ The MPAQ Technical Team have had a few enquiries over the past few weeks in relation to the article Asbestos and Plumbers published in the Nov/Dec issue of the Master Plumber magazine.

There are some major concerns in the area of asbestos and working with it, and it is essential that we cover our own protection, public protection and legal obligation in regards to asbestos.

As mentioned in the previous article, it would be advisable to have a least one, if not all staff complete the CPCCDE3014A. Remove non-friable or bonded asbestos (asbestos-containing material in which the asbestos is firmly bound into the matrix of the material).

This will not allow you to remove nonfriable asbestos.

A worthy note is that less than 10m2 of non-friable asbestos can be removed without a licence, but connect removal procedures and appropriate personal

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protective equipment (PPE) must be implemented.

Any person, if removing more than 10m2, must hold a licence to perform the work. The example provided in the previous article regarding plumbers being responsible for identifying when a DIY renovator has removed asbestos from the premises may be impossible.

You or your workers cannot be expected to recognise asbestos if the owner, builder or DIY renovator has removed asbestos and cleaned up before you even see the job. If in doubt, walk away or take the appropriate precautions.

If you know the house was built before 1990, correctly take a small sample from an accessible area and get it tested. Even if you’re not sure, get it tested anyway.

For example, if you go straight in with an angle grinder and remove tiles, cut through the board and find it to be asbestos, you are exposing yourself, workers and residents to dangerous asbestos, not to mention multiple

legal issues. There are cases of having to decontaminate the whole house and replace all carpets, clothes and curtains at the tradesperson’s expense, then on top of that you have the worry of your work possibly affecting anyone who came into contact over the next 40 years. Currently held insurance policies may not cover the worker or business in cases like this.

To access general knowledge, there is the Queensland Government website, www.deir.qld.gov.au/asbestos containing some great information about asbestos and working with it.

Available are information sheets, short films and instructions, all of which could be very handy to you, your business and staff. The information available deals with identification of asbestos, working with asbestos, how much you can do unlicensed, licence information, clean up and much more.

For further information or clarification, please contact the MPAQ Technical Team on 07 3273 0800.

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Government Shows Support to Establish a Plumbing Industry Regulatory Body

representation

Phil Kesby, Chair of the QBCC and the Hon. Mick de Brenni MP

The first interim Service Trades Council meeting

Queensland’s plumbing sector has received further support with the Palaszczuk Government introducing a bill to re-establish a dedicated industry body. To be known as the Service Trades Council (STC), the body replaces the Plumbing Industry Council which was dismantled by the former LNP Government.

The Honourable Leeanne Enoch MP, Minister for Housing and Public Works and Minister for Science and Innovation introduced the Plumbing and Drainage and Other Legislation Amendment Bill 2015 into Parliament on 1 December 2015.

MPAQ has been the key driving force in negotiations with this government, the Hon. Leeanne Enoch MP and government departments including Building Codes Queensland and the Queensland Building and Construction Commission.

“This Bill delivers on the government’s election commitment to re-establish a dedicated plumbing industry regulatory body within the Queensland Building and Construction Commission (QBCC).

This Bill will provide a permanent voice for the plumbing industry.”

Minister Enoch said. An interim STC has been established in the meantime.

On Monday 7 December the Premier announced a revamp to

Queensland cabinet and the Hon Leeanne Enoch MP was announced as the Minister for Innovation, Science and the Digital Economy and Minister for Small Business. Minister Enoch is now no longer looking after the portfolio of Housing and Public Works.

including licensing, discipline and other related matters.

Mick de Brenni, Member for Springwood has been announced as a new Minister to look after the Housing and Public Works portfolio.

The Bill has been referred to the Utilities, Science and Innovation Committee for consideration.

Information for public hearings and submissions are now available.

A strong plumbing industry is important in maintaining public health and the environment.

MPAQ looks forward to working with our new Minister the Hon Mick de Brenni MP.

An interim STC has been established and its first meeting was held on Thursday 10 December.

Although our Minister was three days into his new role, he launched the new Interim STC. The Minister said “these people are some of the best and brightest in the industry, with a focus on collaboration and exploration, to overcome challenges in a dynamic and innovative plumbing industry.”

The commitment to re-establish a dedicated body had been well supported by the state’s plumbing industry. This is a positive step for our industry and the Government should be congratulated.

For more information please contact MPAQ on 07 3273 0800.

MPAQ is pleased to advise that MPAQ Trustee, Bill Watson has been appointed as Chair and Member of the newly formed interim Service Trades Council. Bill is best placed to lead this new Council with his wealth of knowledge and experience with the former Plumbing Industry Council and Plumbers and Drainers Licensing Board.

The STC will advise the government on national policy development,

Penny Cornah with the Hon. Mick de Brenni MP January / February 2016 |

15

representation



Supporting Women in Plumbing MPAQ in conjunction with the Queensland Building and Construction Commission (QBCC) and the Department of Housing and Public Works organised a Women in Plumbing Breakfast on 23 November 2015 at Parliament House, Brisbane. The event provided a great opportunity to speak with women working on the tools, listening to their stories of challenges and obstacles facing females working in a male dominated industry and what we can do to encourage more women to take up the trade.

The previous Minister for Housing and Public Works, the Hon. Leeanne Enoch MP, Kellie Lowe, Interim Commissioner of the Queensland Building and Construction Commission and MPAQ’s Executive Director, Penny Cornah spoke at the event and offered their support for women in the trade.

They each explained their future endeavors in creating more awareness of the opportunities women have in our industry.

Carlie Low, a licensed plumber and Plumbing Inspector at Brisbane City Council shared why she became a plumber and the challenges she has faced both becoming a plumber and a plumbing inspector. She shared her insights about

the vast amount of career opportunities available to women in the industry and how together we can encourage more of a female presence.

Rebecca Senyard from The Plumbette also shared her experience of being a plumber The Hon. Leeanne Enoch MP and mother of three little girls. addressing attendees No longer on the tools, she explained how since having children she began a plumbing blog (The Plumbette) where she took on the challenge of raising awareness for other women entering the industry and inspiring women to dream big and plug away at their career.

MPAQ are looking forward to being involved in more of these events in the future and supporting more females looking to take up the trade.

Interested in getting involved? Contact the MPAQ Events and Communications Team on 07 3273 0800 or email events@mpaq.com.au.

Ken Edwards, Director – Compliance and Enforcement Division, QBCC, Penny Cornah, MPAQ Executive Director, the Hon. Leeanne Enoch MP, Kellie Lowe, Interim Commissioner, QBCC and Lindsay Walker, Director – Strategic Policy, Building Codes Queensland

Attendees at the Women in Plumbing Breakfast

Attendees at the Women in Plumbing Breakfast

Penny Cornah, MPAQ Executive Director with the Hon. Leeanne Enoch MP and Kellie Lowe, Interim Commissioner, QBCC

Rebecca Senyard, the Plumbette with Carlie Low and Eileen Paterson, Brisbane City Council

WHY AM I A MEMBER OF MPAQ? ✔ I get technical advice when I need it ✔ I get HR contracts and policies advice when I need it ✔ I get discounted training for professional development ✔ I get access to products and services that help me grow my business ✔ I’m made to feel important, instead of another number

16

| January / February 2016

Joining MPAQ gives me the tools I need to be successful



event

Partners in Plumbing Partners are the life-blood of the business

How many of the wives/partners working on the admin side of the business have the opportunity to meet like-minded individuals to share ideas?

MPAQ has had the request to create more opportunities for those running the business, to be able to meet on a social level with other like-minded people. The opportunity to collaborate and learn from each other on how to develop your business is important for plumbing companies, and to assist with this we have developed the ‘Partners in Plumbing Group’.

With this purpose, MPAQ ran the first social function for the group on 3 November 2015 in Brisbane and the Gold Coast. Those working in the admin side of the business had the opportunity to network with other

Amy Jesberg, Rachelle Jesberg and Kylie Jones from Yarrow Plumbing Services

women in the industry, have a bit of fun and create valuable relationships.

At these events, we received feedback from attendees on what sorts of initiatives they would like to see for the group in 2016 which would assist them in bettering their business and give them more opportunity to grow through each other. MPAQ has taken on this feedback and developed a range of activities for 2016 including:

As this group grows, we would like to organise more social events in the regional areas as well to assist outside the South East corner.

If you are interested in getting involved, please contact the Events and Communications Team on 07 3273 0800 or email events@mpaq.com.au.

• Business Seminars from Brisbane to Cairns (Feb – May) • Social functions for the Brisbane and Gold Coast regions (May, Aug and Nov) • Partners pack for the 2016 Queensland Industry Plumbing & Gas Conference (Sep)

Tina Wood and Noriko Wood, Alpine Plumbing with Jodie Meredith, Connectors Group

Gold Coast attendees

Brisbane attendees

January / February 2016 |

17

contents social 



Brisbane North PIPE Brisbane North PIPE

Brisbane North PIPE

Reece Trade Display Jeffrey Brooks, Building Codes Queensland

Majors Function

Attende es at the

Brisban e North

PIPE Mark Alfred, simPRO Software speaking at the Brisbane Business Seminar

Business Seminars

Marshall Holmes, Acting Chief Inspector, Petroleum and Gas Inspectorate

Kellie Lowe, Interim Commissioner, QBCC

Golf Day – Gold Coast

18

| January / February 2016

Attendees at the Brisbane Business Seminar

ď‚Ż

world plumbing day

Celebrating World Plumbing Day On Friday 11 March 2016, industry will come together to celebrate the important work of plumbers at World Plumbing Day. World Plumbing Day is an international event celebrating the important role plumbers play in protecting community health and the environment. A breakfast presentation will be held in Brisbane to mark the seventh annual World Plumbing Day. Sadly, it is becoming more evident that plumbers no longer garner the respect that they once did, people forget how plumbing and sanitation has freed the populace from many diseases such as cholera, typhoid and dysentery. People have become complacent with the ease at which they can access fresh water by turning on the tap or disposing of waste with the press of a button.

The World Health Organisation has declared plumbers the most important front line health workers around the globe for their contributions to the delivery of clean water and the removal of waste via sanitation.

The plumbing industry makes an extraordinary contribution to human health and the environment.

A World Plumbing Day Breakfast will be held on Friday 11 March at the Brisbane Convention and Exhibition Centre, Southbank from 7:00am – 9:00am.

Tickets and tables are available to purchase from the MPAQ Website (www.mpaq.com.au).

Please save the date – Friday 11 March 2016 and join us in celebrating this important day for our industry.

For further information visit www.mpaq.com.au.

January / February 2016 |

19

workplace relations



Hands on Help for MPAQ Members The Workplace Relations team is here to help members with any of their HR enquiries, whether it is pay rates, payroll advice, performance issues, terminations, recruitment, charge out rates and even general policy advice to help guide your employees’ behaviour in the workplace.

Assistance with Fair Work Hearings One service we provide is helping members with Fair Work hearings.

This is where a company may have terminated an employee, who has then taken the company to the Fair Work Commission. This can be a very traumatic and stressful experience for many people, particularly if you as the employer are not familiar with the process of Fair Work hearings.

MPAQ will assist in writing replies/ submissions to Fair Work, and will even come out to your office to represent you during the Fair Work teleconference.

This service is at no extra cost to members of MPAQ. In 2015, they have helped eight members with their Fair Work settlements.

The various topics of advice the Workplace Relations Team have been providing members over the past year have varied considerably.

The outcomes produced were: • 100% of the hearings were resolved prior to, or at the conciliation teleconference • 100% of the outcomes were negotiated for less than the amount claimed by the terminated employee • The members assisted saved an average of $1,800 on each claim There’s no guarantee that every case will be successful, but the team can help, guide, assist and manage the process with you to give you the best chance for a reasonable resolution.

For further information or if you require assistance in these areas, please contact the MPAQ Workplace Relations Team on 07 3273 0800.

DON’T LET INSURANCE DRAIN YOU

Wages for tradespersons and apprentices Debt disputes and debt recovery Termination of employment Apprenticeship queries Payments / AL / PH queries Award interpretations Employee performance management queries General advice on employee management

COMMERCIAL & FINANCIAL RISK SOLUTIONS

Competitive Insurance coverage for members of MPAQ Dedicated broker for MPAQ members*

Pay by the month options

We manage claims on your behalf

Access to the best insurance products to cover you, your business and your family

Competitive insurance premiums

Using Comsure instead of dealing directly with an insurance company can save you money and time

CONTACT US ON (07) 3839 5450 OR mpaq@comsure.com.au

Advice for life insurance, income protection and superannuation #

FINANCIAL SOLUTIONS P/L

# Life insurance income protection and superannuation advice is offered by Sean Litchfield of Comsure Financial Solutions Pty Ltd, authorised representatives of Millennium3 Financial Services Pty Ltd ABN 61 094 529 987, Australian Financial Services Licence Number 244252. *General Insurance advice is offered by Comsure Insurance Brokers Pty Ltd, Australian Financial Services Licence Number 239179.

20

| January / February 2016



workplace relations

ATO Clamps Down on SMEs:

600 businesses and individuals to be reviewed this financial year Written by Eloise Keating Deputy Editor, Smartcompany The tax affairs of hundreds of SMEs will be reviewed by the Australian Tax Office this financial year, as the ATO ramps up its efforts to recover what it believes could be a $3 billion shortfall due to tax evasion and misreporting.

The ATO will commence reviews of 600 SMEs and individual taxpayers in the 2015-16 financial year, with the reviews to be conducted using data already held by the tax office.

A spokesperson for the ATO said the sample of 600 taxpayers will be made up of 300 small and medium businesses and 300 individual taxpayers. However, the spokesperson said the ATO will not be conducting random audits, in response to a Fairfax

report that said a “handful” of the 600 taxpayers will be subject to random audits, which could include letters and phone calls from the ATO but not door knocks.

During the 2014-15 financial year, the ATO recovered more than $295 million from small businesses, compared to a pre-settlement target of $447 million.

Tax Commissioner Chris Jordan said before the federal parliament’s Standing Committee on Tax and Revenue last year that random tax audits could be expensive and may upset those businesses and individuals who meet their tax obligations.

Further information is available from the Smartcompany website: www.smartcompany.com.au

SuperStream Makes Paying Super Simple for the Trades Industry The Australian Tax Office released a statement in November 2015, informing small business owners with 19 or fewer employees that they need to start paying super contributions and sending member information electronically through SuperStream.

The new, streamlined process, which came into effect on 1 July 2015, provides a consistent and simplified way for employers to make super contributions on behalf of their employees.

The ATO stepby-step checklist to help employers prepare can be found at www.ato.gov.au/ SuperStreamChecklist.

For further information, visit the ATO website: www.ato.gov.au.

Under SuperStream, those responsible for paying super contributions for businesses in the trades industry will be able to pay super to multiple super funds through one channel – saving time and money.

Over 350,000 employers nationwide, including around 250,000 small employers, have already made the switch.

Philip Hind, the Australian Taxation Office’s National Program Manager, Data Standards & ECommerce (SuperStream), said there are many options available to get ready for SuperStream.

“I encourage those responsible for making superannuation contributions to ensure that they are ready for the 30 June 2016 compliance deadline,” he said.

“The ATO’s employer checklist is a great place to start, or speak with your service provider, whether it is your accountant, bookkeeper, payroll provider, clearing house or super fund, they can help you become SuperStream compliant.

January / February 2016 |

21

legal



Survive 2016 …

7 tips for Contractors Some sectors of the building and construction industry have done well in the last year and others continue to struggle. What will face us in 2016 and what should we be doing to make sure we not only survive it, but prosper?

1

Be careful who you deal with

One of the primary reasons that contractors end up in financial difficulty is because they contract with the wrong people. Before you even contemplate entering into a contract with a builder or proprietor, make sure you know who they are, what their history and reputation is in the industry. There are a number of checks you can carry out to get an idea of the kind of company you plan to contract with.

2

Don’t sign the wrong contract

Another major reason why contractors end up in significant strife is because they sign contracts which have onerous terms and conditions when they do not need to. Dozens of businesses end up in disaster every year because they signed contracts with indemnity clauses they do not understand and for which they cannot obtain insurance. Remember, the rules: he or she who controls the risk should be the person who wears or bears it; make sure you understand the risks you are assuming; don’t accept those you do not have to.

3

Be forever watchful

Keep a close eye on the party you have contracted with. Beware the stories in the marketplace. Watch out for slow payment. Take every argument or dispute seriously and weigh it up to determine whether you are still dealing with a reputable, solvent entity. If you suspect you are not, you are probably right. You are better off assuming there might be a problem and taking appropriate steps to protect yourself (e.g. subcontractors’ charges or payment claims) than ignoring the risk not running the gauntlet.

4

Make sure your paperwork will support you

In our experience at least 50% of disputes and court cases are lost by a party simply because their paperwork is not up to scratch. This is what “contract administration” is all about. Know the procedures under your contract, particularly for extensions of time and claiming variations and make sure you comply with them. If you do not meet the contract requirements, you are likely to lose the “paper war” and ultimately the dispute.

The other thing to bear in mind is that if a matter does go before a Court or Tribunal or to Adjudication, the decision maker is more likely to look favourably on the party who appears to have been reasonable throughout. Never be rude in your correspondence or dealings with the party and always respond to correspondence from the other party in a timely and appropriate manner.

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| January / February 2016

5

Do not kid yourself

Many contractors run into problems because they pull the wool over their own eyes. They fail to see problems that are there and fail to address them once they see them. It is important to see your position for what it really is and if you are in a bad spot, work out what are your opportunities, contingencies and calculate your best “out”. To do this, you may well need to take legal advice. The most important thing is not to sit on your hands and pretend everything will work out at the end of the day because, in many cases, it simply does not.

6

Be prepared for the worst

You can be the most careful of contractors, you can understand every risk, deal with it as best you can and have excellent paperwork.

However, the fact is quite often things are simply beyond your control. You cannot control the destiny of those above you. The reality is, any business large or small, can fail and when it does, it will drag others down with it. You need to make sure that if your number is up, you do not lose everything you own. This comes down to proper business structuring and personal asset protection. If you have not addressed this already, now is the time to do something about it.

Make sure you do everything you can to separate your risks from your assets and your risks from your risks. If you do not know what we mean by that, give us a call. Ensure you have proper protection structures in place. You will need legal as well as accounting advice, and yes it will cost you some money, but a little spent now is a lot better than losing everything you and your family own.

7

Stop procrastinating and act now!

We have many war stories we can relate about clients who have thought about these issues but have not followed through, with the result that they ended up losing everything. On the other hand, we have had the great pleasure of seeing clients who have planned for the worst and survived despite tremendously stressful periods, under enormous financial pressure. Ultimately they kept their homes and personal assets, ready to live and trade another day.

Contact Mckays Solicitors Mackay Scott McSwan P 07 4963 0860 E smcswan@mckayslaw.com Brisbane Ian Heathwood P 07 3223 5942 E iheathwood@mckays.com.au Gold Coast Sean Diljore P 07 3223 5909 E sdiljore@mckaysgc.com.au



legal

Protecting Small Business from Unfair Contract Terms From 12 November 2016, a new law will protect small businesses from unfair terms in standard form contracts.

The law will apply to a standard form contract entered into or renewed on or after 12 November 2016, where: • It is for the supply of goods or services or the sale or grant of an interest in land • At least one of the parties is a small business (employs less than 20 people, including casual employees employed on a regular and systematic basis) • The upfront price payable under the contract is no more than $300 000 or $1 million if the contract is for more than 12 months.

If a contract is varied on or after 12 November 2016, the law will apply to the varied terms.

A standard form contract is one that has been prepared by one party to the contract and where the other party has little or no opportunity to negotiate the terms – that is, it is offered on a ‘take it or leave it’ basis.

Types of terms that may be unfair The law sets out examples of terms that may be unfair, including terms that enable one party (but not another): •

to avoid or limit their obligations under the contract

•

to terminate the contract

•

for breaching or terminating the contract

•

to vary the terms of the contract

Ultimately, only a court or tribunal (not the ACCC) can decide that a term is unfair.

Importantly, terms that set the upfront price payable under the contract are not covered by the law.

Further information can be found at the Australian Competition and Consumer Commission website: www.accc.gov.au.

Restraints of trade: protecting yourself or your business in a competitive market Including appropriate restraint clauses in an employment contract or contractor agreement can be an effective way to protect trade secrets, confidential information, and customer networks. It can help protect you both during the employment or contractor relationships and afterwards, however just because an agreement contains a restraint clause, it does not automatically mean the Courts will enforce it.

In order to enforce a restraint provision, it must be demonstrated that the party seeking to enforce the restraint has a legitimate business interest to protect and that the restraint is reasonably necessary to protect that interest.

The Courts’ view that in order for a restraint to be reasonable, it must be demonstrated that: •

The party seeking to enforce the restraint has a legitimate interest in imposing the restraint – eg. the restrained party has access to confidential information that goes beyond mere ‘know-how’.

•

The scope of the restraint is no wider than reasonably necessary to protect that interest.

Mackay Scott McSwan P 07 4963 0860 E smcswan@mckayslaw.com Brisbane Ian Heathwood P 07 3223 5942 E iheathwood@mckays.com.au Gold Coast Sean Diljore P 07 3223 5909 E sdiljore@mckaysgc.com.au

This will depend on the facts and circumstances of the particular case, such as how long it takes to replace an employee and re-establish client relationships.

Without satisfying these elements, a restraint is unable to be enforced. Careful drafting of employment and contractor agreements is your best investment.

Firstly, make sure your employment contracts and your contractors agreements are valid restraint provisions.

Secondly, be sure to review your contracts regularly as business needs, employee and contractor duties evolve.

Thirdly, if you suspect a current or former employee or contractor may be in breach of their restraint, seek legal advice immediately. Working with an employment lawyer who understands the way restraints can work and their limitations, maximises your prospect of not having a problem in the first place and of being able to successfully enforce your rights if necessary.

McKays Employment Team can assist employers and employees with all aspects of employment law including restraints.

January / February 2016 |

23

events



What’s On in 2016 PIPEs (Plumbing and Gas Industry Panel and Expos), QLD Wide

tendering and contract legalities, as well as many other topics.

Expo 4:30pm – 7:30pm

Partners in Plumbing Events

Info Sessions 5:00pm – 7:00pm

Brisbane and Gold Coast

The PIPE’s are an open to all of industry event where plumbers across Queensland have direct access to industry suppliers, manufacturers and service providers. The panel and information sessions give you the chance to speak to industry regulators and learn valuable information that will better your business.

The Partners in Plumbing Group will have multiple events throughout the year, connecting the women and partners working in the admin side of the business so they have the opportunity to meet, socialise and collaborate on issues currently facing their organisations.

World Plumbing Day Breakfast 7:00am – 9:00am, Brisbane World Plumbing Day is an internationally recognised event on 11 March, celebrating the important role plumbing plays in the health and safety of modern society.

The event is a sit-down breakfast with important industry figureheads speaking and addressing attendees to help promote awareness of the importance of plumbers.

Business Seminars 9:00am – 1:30pm, QLD Wide Business Seminars will be run throughout Queensland to assist members in combating a range of issues currently facing their business, including cash flow, efficient job management software, HR issues,

Industry Golf Days QLD Wide MPAQ is dedicated to providing relevant and informative events for its members.

Throughout the year MPAQ will host a range of activity days in each region.

These events are customised based on the feedback received from each region through an MPAQ survey conducted in November 2015.

Road Trips QLD Wide MPAQ will conduct twelve road trips throughout 2016, visiting as many members in as many regions as possible. MPAQ are committed to having one-on-one interaction with business owners to show our support in the regions and build valuable relationships with our members.

Plumbing and Gas Industry Awards 22 July, 7:00pm – Midnight, Brisbane The Plumbing and Gas Industry Awards night recognises the achievements of outstanding companies and individuals within plumbing and gas. Among those honoured include apprentices, plumbers, gas fitters, hydraulic consultants and business individuals who provide exceptional work and services to the industry.

Queensland Industry Plumbing & Gas Conference 1 – 2 September, Gold Coast The Conference is Queensland based, tailored as a whole of industry initiative. This bi-annual event presents a unique opportunity for our industry to come together to discuss common issues and ideas, including designers, installers and inspectors, learning on a united front about topical issues that affect the Queensland plumbing industry.

Taking on a new look, the conference will include informative sessions on topics that reflect current industry demands, as well as workshops and innovation centers to provide the opportunity for attendees to collaborate together and identify solutions facing them and their industry.

Please refer to the events calendar on page 25 for dates and locations for all MPAQ events.

Further information for all events will be made available in early 2016.

To register your interest in participating in any of these activities, please contact the MPAQ Events and Communications Team on 07 3273 0800 or email events@mpaq.com.au.

24

| January / February 2016



calendar contents

2016 Events Calendar Event

Date

Brisbane Business Seminar (South)

Event

Date

Mackay Thursday 18 February

Road Trip (Townsville – Mackay)

Wednesday 16 – Friday 18 March

World Plumbing Day Breakfast

Friday 11 March

Including Charters Towers, Bowen, Proserpine, Airlie Beach

Business Seminar (North)

Wednesday 13 April

Golf Day

Friday 18 March

Road Trip (South)

Monday 23 – Wednesday 25 May

Business Seminar

Monday 9 May

PIPE (South-West)

Thursday 26 May

Road Trip (Mackay – Rockhampton)

Monday 25 – Friday 29 July

Partners in Plumbing – Wine and Cheese Tasting

May (Date TBC)

Road Trip (North)

Monday 13 – Tuesday 14 June

Golf Day

Friday 17 June

Road Trip (Mt Isa)

Plumbing & Gas Industry Awards

Friday 22 July

Rockhampton

PIPE (North)

Tuesday 2 August

Business Seminar

Thursday 28 April

Partners in Plumbing Luncheon (Guest speaker)

August (Date TBC)

Road Trip (Rockhampton – Yeppoon)

Tuesday 12 – Wednesday 13 July

Melbourne Cup Networking Luncheon

Tuesday 1 November

Cairns

Including Moranbah, Clermont, Emerald, Blackwater) PIPE

Tuesday 16 August

Mt Isa 7 – 8 November

Including Bouldercombe, Gladstone, Tanum Sands, Biloela, Mt Morgan Road Trip (Mackay – Rockhampton)

Monday 25 – Friday 29 July

PIPE

Thursday 14 April

Golf Day

Friday 15 April

Business Seminar

Friday 13 May

PIPE

Thursday 18 August

Road Trip (Cairns – Cooktown)

Monday 10 – Tuesday 11 October

Golf Day

Friday 19 August

Including Port Douglas

Fraser Coast

Including Moranbah, Clermont, Emerald, Blackwater)

Sunshine Coast Business Seminar

Thursday 25 February

Friday 4 March

Road Trip (Bribie Island – Nambour)

Business Seminar (Gladstone)

Wednesday 27 April

Wednesday 20 – Thursday 21 April

Golf Day

Friday 6 May

Including Noosa, Cooroy, Yandina, Nambour

Road Trip (Gympie – Woodford)

Monday 30 May – Thursday 2 June

Business Seminar (Maryborough)

Thursday 3 March

Business Seminar (Bundaberg)

Including Maryborough, Hervey Bay, Bundaberg, Gin Gin, Childers, Gayndah, Murgon, Kingaroy, Nanango, Yaraman, Blackbutt, Kilcoy Road Trip (Rocky – Yeppoon) Including Bouldercombe, Gladstone, Tanum Sands, Biloela, Mt Morgan PIPE

Golf Day

Friday 20 May

PIPE

Thursday 6 October

Toowoomba Tuesday 12 – Wednesday 13 July Tuesday 4 October

Gold Coast

Golf Day

Friday 26 February

Business Seminar

Thursday 17 March

Road Trip (Toowoomba – Stanthorpe)

Thursday 5 – Friday 6 May

Including Millmerran, Goondawindi, Inglewood, Warwick PIPE

Thursday 12 May

Business Seminar

Thursday 14 April

Road Trip (Toowoomba – Roma)

Partners in Plumbing – Wine and Cheese Tasting

May (Date TBC)

Including Dalby, Chinchilla, Miles

Monday 24 – Thursday 27 October

Road Trip (Pimpama – Coolangatta)

Wednesday 8 – Thursday 9 June

Townsville

Including Coomera, Nerang, Burleigh Heads

Road Trip (Townsville – Mackay)

Wednesday 16 – Friday 18 March

PIPE

Thursday 4 August

Including Charters Towers, Bowen, Proserpine, Airlie Beach

Golf Day

Friday 5 August

PIPE

Tuesday 12 April

Partners in Plumbing Luncheon (Guest speaker)

August (Date TBC)

Business Seminar

Wednesday 11 May

Conference

1 – 2 September

Melbourne Cup Networking Luncheon

Tuesday 1 November

Please note, activities and dates are subject to change without notice.

January / February 2016 |

25

apprentice



Queensland Plumbers Win Rheem Apprentice Grants $1000 grant scheme provides crucial financial assistance for Qld apprentices

“We always receive a huge number of amazing entries, which makes choosing the final recipients very difficult indeed,” says Matt Sexton, CEO of Rheem Australia. “This year was no exception. Our grants program encourages not just young people starting out, but also those attempting to restart their careers.

To reward dedicated future plumbers of all kinds, Rheem Australia’s 2015 Apprentice Plumber Grants program has provided a $1000 helping hand to some 25 apprentice plumbers, including four young plumbers from Queensland, all of whom are apprentice plumbers with MPAQ contracting members.

The high level of ambition and dedication shown by the entrants impressed judges Jon Palfrey, Training Manager with Rheem, Bryan Ornsby, Manager Plumbing and Water Industries Department Chisholm Institute and Peter Jensen, Managing Director of Worboys Plumbing in Melbourne.

The winners of the grants include: Zachary Adams from Bluewater Contracting, Gladstone Philip Sisson, Layne Trindall and Robert Johnstone from Kingaroy Plumbing Works, Kingaroy

School Based Apprentice Wins Multiple Awards

The judges were particularly on the lookout for any apprentices who showed generosity within the community, or strong determination to succeed.

Since the Rheem Apprentice Plumber Grant program was launched in 2012, 150 apprentice plumbers have now benefitted. The full list of this year’s winners can be found on the Rheem website: www.rheem.com.au/apprentice.

Apprentice plumber paving the way for future apprentices

James Fallon from OS Plumbing in Robina has been recognised at the Construction Skills Queensland Excellence Awards by winning the Hutchinson Builders Award for Construction School Student of the Year. James also won the Australian Industry Trade College School Based Apprentice of the Year at the 2015 Plumbing & Gas Industry Awards held in Brisbane in July.

James enrolled at the Australian Industry Trade College in January 2014 as a Year 11 student after hearing about the program from friends at AFL. After completing several work experience placements over a 12 month period, he was signed up as an apprentice plumber on 14 January 2015.

As a student now midway through his first year of his school-based apprenticeship, his goal is to achieve a Certificate III qualification for Gas Fitting, Plumbing and Drainage, then eventually a Certificate IV in order to be able to work for himself one day.

James entered into plumbing working with his dad who is also a plumber, and has been for most of his life.

Congratulations James on setting such a high standard for future School Based Apprentices.

26

| January / February 2016

James Fallon being congratulated for his award win by Penny Cornah, MPAQ Executive Director

Benefits of becoming a member include: ✔ $50.00 Reece voucher ✔ $50.00 Samios voucher ✔ $50.00 Totally Workwear voucher ✔ Milwaukee tools deal ✔ Hard Yakka clothing deal ✔ Bi-monthly Master Plumber magazine ✔ Bi-monthly e-newsletter to keep apprentices informed of what is happening in the industry ✔ FREE account with Commonwealth Bank for 12 months and a low interest credit card ✔ Car Search Brokers Australia vehicle pricing ✔ BUPA Corporate Cover ✔ Master Plumbers’ promotional items ✔ Australian standards discounts ✔ Invitation to all our events



calendar

Training Calendar COURSE DATES January to June 2016

CPCPWT4022A - Commission & Maintain Backflow Prevention Devices DATE

LOCATION

FEBRUARY 15 - 17

Brisbane

MARCH 7 - 9

Brisbane

MARCH 14 -16

Toowoomba

APRIL 11 - 13

Brisbane

APRIL 18 - 20

Sunshine Coast

MAY 9 -11

Brisbane

MAY 16 -18

Maryborough

MAY 23 - 25

Rockhampton

JUNE 6 - 8

Mackay

JUNE 13 - 15

Cairns

JUNE 20 - 22

Brisbane

CPCPWT4023A - Commission & Maintain Hot & Heated Water Temperature Control Devices (TMV) DATE

LOCATION

FEBRUARY 18 - 19

Brisbane

MARCH 17 - 18

Toowoomba

APRIL 14 - 15

Brisbane

APRIL 21 - 22

Sunshine Coast

MAY 12 -13

Brisbane

JUNE 16 -17

Cairns

JUNE 23 - 24

Brisbane

Did you know we also have a range of online courses available?

Backflow Prevention Revalidation — this course is required every 5 years to keep your Backflow endorsement valid

39272QLD - Course in Evaluating and Planning the Installation of Solar and Heat Pump Water Systems

BSBSMB401 - Establish Legal and Risk Management Requirements of Small Business (required to obtain a QBCC trade contractor licence)

RTO Code: 30473

Call us on 07 3273 0800 or email us at training@mpaq.com.au today!

January / February 2016 |

27

ahsca

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Don’t get burnt by Fire Hydrant Systems Written by Bruce Dan Installing fire hydrant systems in buildings should be a profitable work stream for plumbing contractors. As a fire system certifier, I see plumbing contractors experience reduced profits and conflict with the head contractor when fire hydrant systems fail.

Failures in hydrant systems are typically lack of flow/pressure from the fire hydrant system. Rarely is it a fault due to the plumber’s installation. We can report that the majority of fire hydrant system failures stem from poor design by engineers.

A simplistic breakdown of the fire hydrants system design is to determine if a building is required to have a fire hydrant system under the Australian Standard AS2419.1 Fire Hydrant System Design Installation & Commissioning.

Buildings over 500m2 in floor area/fire compartment are the trigger point for a building to require a fire hydrant system.

Reticulated town water supply flow rates and pressure can vary significantly. A competent engineer will obtain real life flow and pressure test from the town’s mains before certifying their design. This is a vital input to the design of any wet fire system; hydrants, sprinklers and hose reels.

AS2419 states that a consulting designer may use either real life flow and pressure testing from the water main or water suppliers modelling data. Caution must be exercised with this data, as some water suppliers provide modelling data based on a 30 year prediction, simulating much lower pressures than what is actually supplied to a building. We have tested many building’s fire pumps and found that the pumps are oversized and over pressurize the hydrant system. AS2419 stipulates a fire hydrant (landing valve) must not supply a higher pressure than 1,300kPa with the buildings fire hydrant pumps running at churn pressure (zero flow). An engineer who oversizes a fire hydrant system pumpset is just as negligent as an engineer who under sizes the pumpset. A fire system engineer who designs a wet fire system solely from computer modelling outputs fails to understand the modelling data is simply a prediction from a computer.

With increase urban density and higher populations, the flow rates available from the town’s water mains are decreasing. We are seeing many buildings needing fire water storage tanks just to meet the flow and pressure requirements for brigade boost operations of 10 litres per second from each operating hydrant. For the majority of

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| January / February 2016

buildings, this rate is 20 l/s at 200kPa at the buildings fire brigade booster assembly (H pattern). Our experience is that many engineers underestimate this requirement.

A typical scenario we find is a building’s hydrant system with onsite pumpset that provides 10l/s at 700kPa, but the town’s mains cannot provide 20l/s at 200kPa at the booster assembly.

Some of our plumbing contractor clients manage this risk by installing the fire service connection to the water main, installing a temporary pillar hydrant then arranging for a fire system tester to run a preliminary test long before completion of the building. The preliminary hydrant system flow test can be used by the hydraulic consultant to check the fire system design, or indicate that the building may require water storage tanks for fire hydrant water supplies.

It is far better to discover potential problems in the early stages of building works.

Key Points • If a fire hydrant system’s Performance Specification or Duty Points are not shown on drawings or in the specification, request the information.

• If the water main test data is not provided on drawings, request the information.

• Your fire system tester/certifier is a key partner in your contracting business. Likewise, the fire system tester certifier should be aiming to have successful clients.

Plan your fire system certification with your tester.

• Block Plans like pipes, fitting valves, etc. are another product the plumbing contractor delivers. On small projects, your drafting of the block plans should be at least three weeks before QFES inspection. On large complex projects the timeframe can be three months.

Don’t be the subby that prevented the head contractor getting Certificate of Occupancy.

About the author Bruce Dan started his career as a plumbing apprentice in the maintenance section at the University of Queensland.

After completing a Diploma of Hydraulic Design, he commenced studying towards a Masters in Fire Engineering and Risk which he completed in 2006. He is the Managing Director of Australian Fire Services Testing (AFST) who has been going strong since 2000.

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Peter McLennan

Where is Qld at with Backflow Prevention?

The protection of the drinking water supply is paramount to human health and the treatment is covered by World Health Organisation guidelines. Why then is the management of local backflow prevention programs underresourced and almost hidden away?

Some local authorities take the ‘head in the sand’ approach when they should be addressing the issue with the high priority it deserves.

Plumbing systems are not fixed in eternity but are designed to evolve with the requirements needed to assist growth. Therefore they are open to modification so that additional services and fixtures can be added.

This evolution though means that the likelihood of a cross connection being created is increased.

This is not a new phenomenon, records show that in as early as 1906 the ASSE (American Society of Sanitary Engineers) noted that the increased sophistication of plumbing meant that cross connections and backflow were common occurrences, and to reduce the risk of a backflow incident, additional non-return valves were needed in the supply system.

We have come a long way since then and most people in water supply

understand what backflow is and how it happens. The use of backflow preventers has therefore increased year after year as local water suppliers and councils manage their connections by containment backflow programs.

This is a good thing, I hear you say, protecting the water in the supply mains from cross connections that may exist or be made by untrained or unsuspecting people doing plumbing work within the property. It is a good thing, as long as the authority has a program for recording and managing the devices that are installed, so that the annual maintenance and testing is carried out in accordance with the relevant Australian Standards.

We all have a duty of care to ensure that our obligations are fulfilled. So who is responsible when an unmanaged containment device fails and allows a backflow incident to pollute the mains water supply? Where does the buck stop when people who consume water from the polluted mains supply get sick, or worse, die from poisoning?

Legal opinion would probably suggest it was the water provider/local government and maybe even the CEO of that provider. In the case of a death, a coronial investigation would explore

bpaa

“We all have a duty of care to ensure that our obligations are fulfilled” how and where the issue occurred and if the water provider had an effective backflow data base and management plan which managed the yearly testing and maintenance of each device within their region. The CEO of that organisation is responsible for ensuring that it operates in compliance with the various legislation and best practices.

In respect to backflow prevention, AS/NZS 3500.1 Plumbing and Drainage - Water Services is the applicable Standard.

Throughout Queensland some water suppliers have extensively managed programs, whereas others have nothing at all, and many are somewhere inbetween. Millions of dollars is spent annually to treat water to drinking standard, so why do we penny pinch when it comes to managing the program to ensure the water remains safe to drink?

About the author Peter McLennan has been involved with Backflow Prevention in Australia since the late 1980s.

He is the President of the Backflow Prevention Association of Australia Inc., and Secretary of the Backflow Prevention Association of Australia Inc. Queensland Chapter.

Benefits of becoming a member include: ✔ B-monthly Master Plumber magazine ✔ Discount on Standards ✔ Weekly e-newsletter (updates within the industry, invite to special events, legislation changes, training and standards) ✔ Telstra corporate mobile phones and landlines ✔ Hard Yakka and Totally Workwear Clothing ✔ BUPA Corporate Cover ✔ Europcar hire ✔ Fuel discounts ✔ Search facility for new and used cars January / February 2016 |

29

health

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Battling the Bulge!

David Bryant Human Resources and Membership Services Manager, MPAQ

My life has been on the more “heavier” side for more years than I care to remember.

• Comfort eating? Check.

• Stress eating? Check.

• Easier to buy takeaway than cook? Check.

• Habit? Check.

• Paid good money to stock the fridge, so might as well use it up? Check.

• Bored? Check.

• February 2015, about to turn 46 and hitting the scales at 134 kilos = reality check.

My body decided to store every calorie it could get. I would sometimes think that air was my enemy, being laden with calories from the scent given off by food!

So, decision time. Another 40+ years of this, or make a decision to have a real adventure in life.

I looked at all sorts of avenues – carry on the dieting (works well but known to be short term success for me), or try something with a bit of “ka-pow!”. So I looked into gastric banding, gastric bypass and gastric sleeve, none of which I really knew much about at the time but google soon fixed that!

Ultimately, I opted for a gastric sleeve operation. They remove about 90+% of the stomach, and in doing so it reduces the appetite and the ability/capacity to eat.

From the start of my journey through to early July 2015, I changed my eating habits and with it, occasionally fell off the band wagon, but it might have been no more than once a week, and I was proud to have improved in some way.

The big wake up for me was that I realised that every time I had one of these “treats”, thinking no one will notice (it’s only one biscuit after all!), I was only cheating myself. I have learned through this process that takeaway food is based on the principle of convenience – quick for the proprietor to cook, keep warm and sell off, and it’s quick for you to buy and eat. Nutrition and taste don’t really feature in that equation!

I found out very quickly that by cutting out the processed foods, my taste buds were changing. Every time I ate something “naughty”, I found the taste to be too sweet. I then started looking at labels on food, and realised how those sneaky calories get hidden so easily. I figured out that “lite” means nothing – it’s not even a real word! Low fat usually means extra sugar. Low GI still means added sugar.

Everything seemed to have sugar added in. So another lesson learned, read the damn labels!

By July I was 25 kilos lighter, thanks to the protein shakes (breakfast and dinner, and a normal meal for lunch, with plenty of water) and some light walking on the treadmill. I was feeling so much better about myself.

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| January / February 2016

Before 134kgs January 2015 After 88kgs December 2015

Operation day came and the only nerves I felt were when the surgical unit nurse gave me a disposable gown and paper undies (which by the way were missing when I woke up later). I learnt that day to stick your pride, ego and self of decency on the shelf. On inspection of my injuries after the surgery I had six holes in my abdomen, tubes and needles in both arms, and a bruise on my side the size of a coffee cup.

The next seven weeks consisted of copious amounts of soup and basically no carbs, but I reminded myself of the facts: •

I had lost nearly 40kg since February

•

7 weeks before I was 17kg heavier

•

I had lost almost 150cm in total from all over my body

Although lacking energy and missing carbs, I was down to 87kgs by November 2015, with a grand total of 47kgs lost.

Over the past few months, I managed to get my energy back and was amazed I could do a 10km bike ride easily (looking good in lycra pants I might add). Exercise is no longer a challenge, it is now quite normal for me and I get to eat carbs again. I wear a medium sized t-shirt, down from a 5XL and I finally have energy and confidence in my figure. It goes to show that if you’re willing to make the effort and are determined to change your habits, you can really do anything!

January / February 2016 |

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membership

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New Contracting Members NAME Darryl Hearn Nathan Cooper Philip Lister Warwick Royal Paul Tamplin Stephen Axford Phillip Jackson Clinton Anning Mathew Prideaux Jeffrey Corby Helen Cottee Michael Dunne Michael Cook Doug Olsen Luke Corby Scott North & Daniel Lovett Kyle Casey Kwangkil Park Scott Ludwig Greg Bence John Miller Kevin Brown Ben Goding Jason O’Shea Jason Smithwick Brent Watterston Matthew Kajewski Benjamin Byrne Stephen Close Wayne Lawson Douglas Lewis Brenton Langley Mark Dunne Leon Adams Shelton Allenberg Brian Young Geoff Finter John Keith Brett Peters Jeaun Fielding-Price John Crossley Martin Haydock Grant Vickers Matthew Clifford Matthew Connolly Adam Kurz Robert Pantano James Hooper Brett Stiles Ian Turnbull Cameron Tan Andrew Gray Graeme Back Greg Bartlett Jason Nixon Gregory Bowe

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| January / February 2016

COMPANY Agua Plumbing Solutions Pty Ltd Citi Plumbing Pty Ltd P.A.L. Plumbing Pty Ltd Plumbaround Roode Group Pty Ltd Steve Axford Plumbing Brisbane Trade Services Pty Ltd CCA Maintenance Plumbing Coast Metal Roofing Pty Ltd Corby Plumbing Pty Ltd Cottee Plumbing Services Dunne & Co Pty Ltd East Oz Plumbing Pty Ltd Evergreen Plumbing Pty Ltd Luke Corby Plumbing North Lock Plumbing Contractors Pty Ltd Pipeworks Plumbing & Gas PK Plumbing Group Pty Ltd Plumb & Earth Contractors Plumbing Logix Pty Ltd Technical Plumbing & Gas VEK Plumbing Ben Goding Plumbing Pty Ltd Jason O’Shea Plumbing Ausplumb Callide Plumbing Services Pty Ltd Matthew Kajewski Newflow STC Plumbing & Maintenance Bendy’s Plumbing Service Roma Plumbing Brenton Langley Plumbing Dunne Rite Plumbing Variety Plumbing All Plumbing and Gas Services Bri-Lee Plumbing (Aust) Pty Ltd Enwater John R Keith Contracting Qld Pty Ltd Pluggers Plumbing Price Plumbing and Construction The Hot Water Wizard Totally Plumbing and Gas Gravick Plumbing & Gas Loch Ness Plumbing Maintenance Response Crew Pty Ltd AFK Plumbing Service O’Neill & Brown Plumbing Company Pty Ltd A1 Plumbing and Construction Brett Stiles Plumbing Centurion Services Jet Plumbing & Gas Platinum Plumbing Qld Plumbtek Plumbing Solutions Residential Fire Sprinklers QLD Pty Ltd Jason Nixon Plumbowe Pty Ltd

DIVISION Brisbane North Brisbane North Brisbane North Brisbane North Brisbane North Brisbane North Brisbane South Brisbane South Brisbane South Brisbane South Brisbane South Brisbane South Brisbane South Brisbane South Brisbane South Brisbane South Brisbane South Brisbane South Brisbane South Brisbane South Brisbane South Brisbane South Bundaberg Bundaberg Central Central Central Central Central Country Country Far North Queensland Far North Queensland Fraser Coast Gold Coast Gold Coast Gold Coast Gold Coast Gold Coast Gold Coast Gold Coast Gold Coast Ipswich Ipswich Ipswich North Queensland Outside QLD Sunshine Coast Sunshine Coast Sunshine Coast Sunshine Coast Sunshine Coast Sunshine Coast Sunshine Coast Toowoomba Toowoomba

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membership

Member Milestones

Toowoomba Division Chairman, Alan Miller presenting Ken Ball with his 20 year membership certificate

Steve Malone accepting Total Eden’s 10 year membership certificate from Lisa Hilton, MPAQ Events and Communications Manager

Glen and Karen Bird from Bird’s Plumbing NQ were presented their 25 year Milestone Certificate at the Townsville Division Meeting

Mark and Suzzanne Franzmann with their family, accepting their 30 year Milestone Certificate at the Townsville Division Meeting

Milestone Certificates NAME

COMPANY

DIVISION

MILESTONE

Mark Franzmann

Franzmann Plumbing Pty Ltd

North Queensland

30

Don Shortis

Our Plumber Pty Ltd

Brisbane South

30

Peter Rossington

PL & GL Rossington

Ipswich

20

Guy Davies

Rookwood Pty Ltd

Brisbane North

20

John Harte

Marlin Coast Plumbing

Far North Queensland

10

Robert Hall

Nivek Plumbing Pty Ltd

Far North Queensland

10

Troy Pettiford

Troy Pettiford

Country

10 January / February 2016 |

33

product news

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Product News AVG Selectable Pressure Limiting Valve: One Valve with Three Pressure Settings The TRI-SET range is available in 15mm and 20mm compression and 15mm and 20mm female connections which incorporate three selectable pressure settings within the one compact valve, 350, 500 and 600kPa. The valve is manufactured from durable DR brass and the internal waterways have been engineered to give optimum flow characteristics.

The TRI-SET selectable pressure limiting valve comes pre-set at 500kPa. By turning the Allen key provided, the valve can be adjusted to 600kPa (clockwise) and 350kPa (anti-clockwise). The adjustment screw will locate onto a shoulder when in the correct position and the pressure setting can visually be determined by the alignment of the set position mark and the values on the adjustment screw.

Visit www.avg.net.au for further information.

RIDGID® Inner Tube Core Barrel Wrench Building upon a proud heritage of delivering innovative tools to the market, Ridge Tool Australia announces the Inner tube core barrel wrench as part of RIDGID’s commitment to continual development of technological precision products.

Introducing the newest RIDGID® specialty wrench with a unique gripping surface that prevents damage to the surface of the core barrel shape.

•

Replaceable inserts significantly extend the life of the wrench

•

Specially engineered insert surface maximises grip strength while minimising tube abrasion

•

Three jaw design prevents tube distortion

•

Double torsion spring prevents disengagement and allows single handed ratchet action

Contact Ridge Tool Australia for more information: Ph: 1800 743 443 E: ridgid.australia@emerson.com W: www.ridgid.com.au

New Bosch Inspection Cameras Whether working on water pipes, fuel lines or engines, inspecting tight spaces is now quicker and easier than ever with the launch of Bosch Blue’s GIC 120 and GIC 120 C Professional Inspection Cameras.

When inspecting long or complex systems, many tradies have experienced difficulty determining where on the display was up and where was down; these days are now over with the new range of Bosch Blue inspection cameras. The new GIC 120 introduces “Compass View”, giving users a visual marker of where the real camera ‘up’ position is. Likewise, the premium GIC 120 C navigates through even the most complex pipes and passages with total ease, thanks to the exciting new Up is Up™ innovation. Micro sensors in the camera’s 8.5mm compact head automatically rotate the image, ensuring the display is always correctly oriented. Up now truly is up.

For further information visit www.bosch.com and www.bosch-press.com.

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| January / February 2016

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The Supporters of our Industry Advanced Enviro-Septic 07 5474 4055 Ancra Australia Pty Ltd 1800 426 272 Apollo Valves 0477 223 110 Apricus Australia Pty Ltd 1300 277 428 APT Management Services Pty Ltd 07 3215 6600 Aquacure Water Treatment Pty Ltd 07 3277 6696 Aquatech Solar Technologies Pty Ltd 1300 769 904 Armacell Australia Pty Ltd 03 8710 5999 Astivita Renewables Limited 1300 ASTIVITA Australian Industry Trade College Gold Coast 07 5635 0400 Australian Valve Group 1800 284 287 AustWorld 1300 780 430 Blucher (Australia) Pty Ltd 0425 567 237 Brisbane City Council 133 BNE Bromic Plumbing and Gas 1300 276 642 Bundaberg Regional Council 1300 883 699 BUSSQ Pty Ltd 1800 692 877 Caroma Industries Ltd 1300 227 662 CBUS 1300 361 784 Con-Serv Corporation Australia Pty Ltd 1300 467 322 Contractors and Industrial Sales 07 5549 1255 Crowe Horwath 1300 856 065 Davey Water Products Pty Ltd 07 3370 3700 Decina Bathroomware Pty Ltd 07 3271 1944 Downtown Toyota 07 3896 0100 Dux Manufacturing Limited 1300 365 115 Ecolife Solutions Pty Ltd 07 3881 2300 EJ 07 3216 5000 Electrolux Home Products 02 9317 9537 Elgas Ltd 131 161 Enware Australia Pty Ltd 07 3637 6700 Epitomy Pty Ltd 02 9673 6275 Ergon Energy Pty Ltd 131 046 Everhard Industries Pty Ltd 131 926 Finlease 07 3324 2655 Fleetmatics Pty Ltd 1800 835 117

Flowpex Piping Systems 02 9986 0605 Fusion Hire & Sales Pty Ltd 03 8770 5770 Gladstone Regional Council 1300 733 343 Grundfos Pumps Pty Ltd 07 5540 6700 Gympie Regional Council 1300 307 800 Hydroflow Distributors (Aust) Pty Ltd 03 9676 8900 Inform Energy Pty Ltd 02 9790 8479 Isaac Regional Council 1300 472 227 ISCO Australia Pty Ltd 07 3881 1838 Isuzu UTE Australia Pty Ltd 07 3151 5845 Kennards Test and Measure Qld 07 3823 0055 Livingstone Shire Council 1300 790 919 LWG Zurn Australia Pty Ltd 03 8301 9499 Mackay Regional Council 1300 622 529 Mareeba Shire Council 1300 308 461 Marine Equipment International Pty Ltd 02 9734 8771 Mascot Engineering Group 1300 885 295 McKays Solicitors 07 3223 5942 Megasealed Bathrooms Australia Pty Ltd 1300 658 007 Milwaukee Tools 1300 645 928 MM Kembla 07 3868 7888 Moody & Winter Sales Pty Ltd 07 3376 2455 Moreton Bay Regional Council 07 3205 0555 Mount Isa City Council 07 4747 3200 Mt Gravatt Volkswagen 07 3421 0999 My SOS 0488 505 505 Paperless Management Accounting 07 4632 1966 Pentair Valves and Controls 1800 805 372 Plastec Australia Pty Ltd 07 5413 4444 Plumbcall Franchise Systems Pty Ltd 07 4922 5697 Quantum Energy Technologies Pty Ltd 02 9699 7444 Queensland Brassware Association 07 3630 5744 Queensland Gas Association 1300 792 239 Quilpie Shire Council 07 4656 0500 QUT Facilities Management 07 3188 2331 Rain Harvesting 1800 067 744

membership

Reece Pty Ltd Rehau Pty Ltd Reliance Worldwide Rheem Australia Pty Ltd Ridge Tool (Aust) Pty Ltd Rinnai Rockhampton Regional Council Samios Head Office Saniflo (Australasia) Pty Ltd Select Water Tanks Pty Ltd Shore Hire Pty Ltd Shower Sealed Pty Ltd simPRO Software Pty Ltd SkillsTech Australia SolarEast Australasia Pty Ltd Stiebel Eltron (Aust) Pty Ltd Storm Plastics Pty Ltd Stormtech Pty Ltd Stratco (Qld) Pty Ltd Studor Australia Pty Ltd Sunshine Coast Regional Council Taylex Industries Pty Ltd Techrite Controls Australia Pty Ltd The Couta Group The Mac Services Group Pty Ltd The Wondercap Company Pty Ltd Tom Stoddart Pty Ltd Total Eden Townsville City Council

07 3889 4411 0458 230 918 1800 810 803 132 552 1800 743 443 1300 555 545 1300 225 577 1300 131 282 02 9882 6200 07 5546 8571 07 3807 9796 1300 519 133 1300 139 467 07 3244 0391 1300 668 886 1800 153 351 07 3865 4811 02 4423 1989 07 3451 4444 1300 551 519 07 5420 8618 07 3411 5200 03 9549 4444 03 8405 3386 07 4841 3027 1300 308 205 1300 307 289 07 3275 1633 1300 878 001

Tradelink Plumbing Supplies - National Office 1800 228 476 Tradie Save Holdings Pty Ltd 07 3358 5019 Training Prospects 08 8287 2566 Valves R Us 07 3865 1488 Viega Pty Ltd 02 8858 2600 Vivax-Metrotech AUS 07 3103 2844 Zetco Valves Pty Ltd 1300 659 639 Zip Heaters (Aust) Pty Ltd 1800 638 633

Corporate Profile – MySOS My Small Office Support (MySOS) delivers customer tailored solutions and training that have allowed increased efficiency and reduced overheads for dozens of companies in construction, healthcare, childcare, manufacturing, retail and non-profit organisations.

The team at MySOS offer a full range of Bookkeeping services such as on-site installations, customisation of MYOB, Quickbooks and Xero software to suit your business, software training and support, both on-site and by telephone, bookkeeping and liaising with your accountant - all to make everyone’s job simpler and more effective.

Visit their website www.my-sos.com.au/mpaq or phone 0488 505 505.

January / February 2016 |

35

Mt Gravatt Volkswagen Commercial Vehicles

New Caddy Van

A lot goes into a Volkswagen van.

We know what you put in, so we’re helping you get the most out of your business with the new Caddy.

Visit Mt Gravatt Volkswagen to see why the Caddy makes the perfect business partner.

The new Transporter has arrived.

The sixth generation of the iconic Volkswagen T Series is on its way, bringing with it advanced new technology, infotainment and safety systems. With a range this versatile, flexible and feature packed, you’re sure to find a vehicle that ticks every box.

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LMCT3898943