Master Plumber November/December 2015

NOVEMBER / DECEMBER 2015

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Master Plumbers’ has partnered with Vita Enterprise Solutions to provide you with a new calling plan available on Australia’s fastest and most reliable network.

Take advantage of these new offers by calling 1300 798 758.

THINGS YOU NEED TO KNOW: $75 Unlimited also provides recontracting credit for existing members of $210 (once off). Offer valid until further notice. Contact your account Representative for more information. All prices include GST. Excludes Telstra Stores, Fone Zone Stores and Telstra Business Centres. Handset availability may change at any time without notice. Please contact the Master Plumbers call centre for full details. Minimum cost is $1,800 for the $75 plan, $1,080 for the $45 plan, $840 for the $35 plan. Fair play policy applies. Unlimited plan included allowance excludes some usage, such as international calls, MMS and some calls/SMS/ MMS to premium numbers (e.g. 19xx numbers) and to some Satellite networks, operator assisted calls (e.g. most 13xx and 19xx numbers) and use while overseas. Unused data allowance expires monthly. Some features and services may vary by area, phone, carrier, network availability and service plan, fees may apply. If you cancel early, you must repay any remaining handset repayments in addition to any termination charges for your service.

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Contents 05

Editor’s Note

06 Perspective 07

President’s Message

08

Membership News Councillor Profile

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Industry News

12 Technical

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QBCC Update

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Training Online Learning

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Training Calendar

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On the Road with MPAQ

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MPAQ Achievements and Reflection

24

A Golfing Good Time

26

Social Page

27

Product News

28

A Year in Events

32

Legal News

33 Health 34

Membership Benefits

35

Membership Survey Results

36

New Members & Milestones

37 Membership Milestones

30 Association of Hydraulic

Services Consultant Australia

38

Corporate Profiles

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39

Corporate Supporters

Laser Tradies Make a Difference

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NOVEMBER / DECEMBER 2015

Editor’s Note Emma Clarke Editor How many sleeps until Christmas? Does anyone else shudder at the mention of that sentence?

Foyer Printing P: 07 5598 1005 E: info@foyerprinting.com.au

It feels like it was only just July and now we are in November, reflecting on the year’s achievements and planning for a bigger and better 2016.

Speaking about 2016, I am moving on from the Master Plumbers’ Association of Qld and as such this will be my last issue as Editor with you all. It has been an absolute pleasure to bring you the Master Plumber Magazine each bi-month, this is a fantastic industry and Association to be a part of and as such I am sad to say goodbye. It has officially been an entire year that I have had the pleasure of putting this publication together.

I hope you have enjoyed the small changes we have introduced along the way.

0417 781 727

Patrick Robertson P: 07 3276 8833 E: info@rpgs.com.au

For the last issue of the year, we see the Backflow Association join us, introducing their new page to our readers, BlueCare/ UnitingCare have an urgent update regarding a compliance change and we receive an update from the Queensland Building and Construction Commission.

R Kimlin

We also take a moment to look back at what we have achieved as an Association for our members and for the industry as a whole, with updates from our Events, Membership and Training Teams.

Did you know you can now view this online? Head to our Facebook page or www.mpaq.com.au to view it on your tablet or mobile device.

I hope you have a very Merry Christmas, enjoy some time with your family and friends and a safe and prosperous New Year.

Emma

Nov / Dec 2015 |

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Perspective Penny Cornah Executive Director

Can you believe Christmas is almost upon us? This year has flown by very quickly. 2015 has been a huge year for MPAQ and I would like to just reflect on the year.

MPAQ has been working with the Palaszczuk government, in particular with the Minister for Housing and Public Works, the Hon Leeanne Enoch MP. This is in regards to their 100 day election commitment to rectify an oversight by the previous government by re-establishing the requirement for plumbers to perform the installation of water meters.

The Queensland Government also announced that they will re-establish a dedicated plumbing industry regulatory body to take over the plumbing and drainage responsibilities within the QBCC called the Service Trades Council (STC). The STC will provide a voice for the plumbing and drainage industry, contribute to national policy development and promote high levels of professional competence for plumbers and drainers.

MPAQ has been given the opportunity to hold a position on this Council and we look forward to being apart of this.

Apart from lobbying and representation our Association has been active in a number of other areas.

We saw an increase in the number of events and activities this year. We hosted a breakfast panel on 11 March to celebrate World Plumbing Day at Victoria Park Golf Club. This sell out event of over 350 people included the Premier along with the Treasurer and two Ministers.

MPAQ has also held a number of golf days including Brisbane, Toowoomba, Rockhampton and Gold Coast. We have also hosted ten Plumbing Industry Panel & Expo (PIPE) events throughout Queensland.

The Annual Plumbing and Gas Industry Awards night headed to Brisbane’s Hilton Hotel to celebrate its 16th year on Friday 24 July. Hosted by the Association the night highlighted the elite within the industry focusing on high quality work, knowledge service and contributions by individuals, apprentices, plumbers, gasfitters and hydraulic consultants with a total of 17 awards being presented on the night.

We sent out a survey earlier this year to find out the biggest challenges that you face within your business, to see the results visit page 35. These results prompted us to trial three business sessions in Brisbane, Gold Coast and Sunshine Coast, to help support the partners working in the business.

Following these seminars we hosted two events for partners working in the business to celebrate Melbourne Cup day.

We know partners are the life-blood of the business, so it’s important that those running the business have the opportunity to meet on a social level with other like-minded people, to be able to collaborate and learn from each other on how to develop the business.

We understand that most of the time the business partner/ wife

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/ admin person is working solo in the company and is keen to get to know others. These events will give women and partners in the business a chance to exchange ideas, find out how other companies manage their workloads and keep up with the demands of running a business itself. The calendar of events and activities for 2016 is currently being finalised and will be released soon.

Apart from events and activities, MPAQ also embarked on an exciting consumer campaign.

“Is Your Plumber a Master Plumber?”

These are the very words that people have seen and heard throughout Queensland. A new website called findmymasterplumber was created. This site is a directory service for the general public to find and engage a Master Plumber in their local area. Billboard advertising has been up in Brisbane, Gold Coast, Rockhampton and Maryborough

As well as creating consumer awareness, we have also been committed to collaborating with our members throughout Queensland. The MPAQ Council made a commitment to get out on the road more so I have been fortunate enough to travel and meet members in regional Queensland. Meeting members in the regions has helped us understand key issues that impact their business. Apart from all regional centres we have travelled to Roma, Dalby, Chinchilla, Murgon, Emerald, Moranbah, Childers, Murgon, Kingaroy, and Nanango just to name a few.

These regional trips as well as many other activities require our dedicated Board members, to give up their time to actively engage with MPAQ and the industry. I would like to thank all of them for their dedication and support.

A special mention goes to our President, Kelvin Slade who frequently sacrifices his time to contribute to MPAQ and our industry through events, meetings and representation. Thank you Kelvin we really value your input and passion.

MPAQ undertook its annual strategic planning day and I look forward to advising members of our focus for 2016 in the January / February issue.

I hope you will have the opportunity to take a break over the festive season so you can recharge your batteries ready an exciting year in 2016.

If you would like to discuss anything please contact me on 07 3273 0800 or via email at penny.cornah@mpaq.com.au.

I wish you and your family a very Merry Christmas and a safe and prosperous new year.

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executive

President’s Message Kelvin Slade President

Well here we are nearing the pointy end of the year. I seem to be asking myself more frequently where did the year go? Or is that a sign that I am maturing in years?

One thing is certain though, the busier you are in life, time passes just as rapidly.

Being busy is, and can be, a healthy thing. It tends to help divert our attention away from ourselves and to focus on matters elsewhere, whether that is your family, your business, your community group or organisation, your chosen sport or hobby or personal interest. My experience with the many people I have met is that busy people are generally happy people, idle sedentary people are not. I see proof of this nearly everywhere I go, especially at MPAQ. When I walk through the doors at Plumbing Industry House I see happy, busy, contented people. The office has a very pleasant buzz, there is frequent, jovial banter and everyone gets on with the job at hand. When I sit at the board table with fellow Councillors there is always that same jovial banter before we get into the business of the day. I can assure you every one of your Councillors is a busy person. Having said that, you have to take the time to smell the roses or in my case a good barista prepared coffee at my favourite espresso bar. You need to balance things out.

Some of you may well be asking “what has any of this has got to do with running or managing my plumbing business?”

The answer is, “everything”.

While I have been talking about being busy, you may have noticed that I have only mentioned business once. This is because one thing I notice is that a great number of senior managers and business owners at this time of the year are beginning to feel the weight of their responsibilities and are very much looking forward to the Christmas break. Happy and contented busy people generally have a well-balanced life style. They devote an appropriate amount of time to get the job done, they devote an appropriate amount of time to family life and they also have some sort of external interest.

I liken it to a three legged stool, cut one of the legs out from under the stool, and you’ll end up in a heap on the floor.

So where am I going with all this?

I can tell you from personal experiences (learnt the hard way) that to put some longevity into your business life, while maintaining a healthy, happy personal life you have to add some balance between the two and take time to smell the roses, or the coffee. Your business will prosper and so will you.

What has happened this year- it has been an energised year to say the least. In the previous copy of the Master Plumber you will have seen how hard the staff and the Councillors have been working, we have been out and about in the regions, working hard at industry and government consultation. We continue to engage with Building Codes Queensland to discuss and debate government policy in our industry. We are very encouraged to have begun regular meetings with the Gas Inspectorate, this is acknowledgement that the bulk of Type A gasfitting is undertaken by the plumbing industry.

This year was also the biggest and most successful Plumbing & Gas Industry Awards night. We had 530 attendees with 17 award categories and 2 membership milestone certificates awarded, one for 70 years the other for 50 years. It was a fantastic night for our industry to show case itself.

The MPAQ Majors Group has also had a great year, they have come together as a cohesive group to discuss and influence pertinent matters in that sector of the industry. We continue to meet at a national level with Master Plumbers from other states as a national body. There have been two notable meetings this year with Federal Government Ministers. This is all with the aim of having a voice with appropriate input and lifting the profile of the plumbing industry at every level.

Unfortunately we also saw the resignation of the QBCC Commissioner Steve Griffin. Steve was excellent at his job and sought unprecedented levels of consultation with MPAQ, he will be sorely missed.

By the time you read this the Service Trades Council may have had their first meeting within the QBCC. MPAQ will have representation on the Council and this will be announced when the Minister formalises industry representation on the council.

2015 has been a challenging yet successful year for MPAQ. I cannot thank the staff enough for their dedication and efforts.

Our Executive Director Penny Cornah continues to do an amazing job.

Finally I wish to thank the members of the MPAQ Council for their dedication to the association and the plumbing industry over the past year. John Salmon, Kent Vickers, Don Nunn, Bob Kimlin, Bill Watson, Pat Robertson, Denis Yarrow, Rob Brouwers, Michael Ryan and Sam Hannant. Gentlemen thank you very much.

To those of you who continue to support MPAQ and the plumbing industry with your membership, thank you. I hope you finish the year well.

Happy Plumbing

Sept/Oct 2015 |

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Membership News

Calling in the Experts

Bill Watson with EJ On a recent project at The Samantha Riley Swim School at Forest Lake (a south western suburb of Brisbane), I encountered an unusual set of problems with some very stubborn access covers. The indoor pool at this facility features a wet-edge of plastic grating to allow the water to be level with the surrounding coping. It’s a pool system that requires the use of balance tanks, which are used to store the displaced water as more swimmers enter the pool.

Balance tanks are often positioned underneath the surrounding pool area and require periodic inspections.

To access the tanks, two large 900mm x 600mm clear opening brass edged covers are in place. But because of corrosion, they were virtually permanently sealed.

PIPE FREEZING since 1984

I could not handle this on my own, so I called on the team from EJ to come out and check out the covers with me.

Even though they were not their covers, they still came out to help, armed with a range of many different lifting keys.

Here’s what confronted us. Firstly, the covers and frames were installed facing the wrong direction; they had not been greased at the last opening; keyhole caps had not been replaced and this allowed water to sit in the keyholes. And finally, when opened over the years, previous maintenance teams had gouged out the iron in the keyholes making it difficult to get a new key to grip.

The EJ crew and I took to the sledge-hammers and after 30 minutes, we beat the covers into submission, then, with three of us swinging on a long lifting key were finally able to separate the cover from the frame.

Where to from here? EJ had a replacement solution, a new composite manhole cover complete with a matching composite frame. I will now be able to tailor the concrete to suit the set up of this new composite frame. The pool experts can now easily access their balance tanks for regular inspections and the covers will never corrode and become inaccessible again.

This is a job I’m happy to put my name to. Thank you EJ. Bill Watson Registered Plumber, MPAQ Councillor Trustee As featured in the EJ Update

Councillor Profile PATRICK ROBERTSON I am a third generation plumber, with a strong connection to our trade with six family members being plumbers. I have been a member of our Association since 8 February 2006 and am based at Rocklea.

0438 032 750 8

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Reliable Plumbing Gas and Solar works across all facets of the plumbing, drainage and gasfitting in maintenance and the construction industry.

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Industry News Plumbing Code Development Research

New Amendments to the Building Code

The Australian Building Codes Board (ABCB) is currently undertaking preliminary research in a number of plumbing areas:

From 16 October 2015 new amendments to the Building Code 2013 came into effect which requires all contractors on Commonwealth Government building projects have a mandatory fitness for work (drug and alcohol screening) policy, with certain mandatory content.

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Backflow prevention: a review of the current Plumbing Code of Australia (PCA) Deemed-toSatisfy and other requirements for backflow prevention;

The requirement will apply to projects on which:

Rainwater harvesting and re-use: a survey of existing literature and current practices to assess potential for a national approach;

1. the Commonwealth’s contribution to the project is at least $5M and at least 50% of the total project value; or

Fixture unit ratings review: a review of fixture unit ratings for the purposes of system design; and

2. the Commonwealth’s contribution is at least $10M (irrespective of the proportion of the total project value).

Warm water systems: a review of draft material for the design, installation and maintenance of warm water systems.

Fair Work Building and Construction will be responsible for auditing building contractors to ensure those subject to the Building Code have in place a compliant fitness for work policy.

Interested parties are invited to send their comments by the due dates identified below via email to: ncc@abcb.gov.au (include ‘Warm Water’ or ‘Fixture Units’ in the subject line).

Under the Building Code, Inspectors may generally exercise any of their compliance powers under the Fair Work Act to ensure compliance with the Building Code such as commencing litigation or imposing sanctions.

Comments for the Fixture Unit Ratings Discussion paper close 27 November 2015.

For more information or to get a copy of the amendments, contact the MPAQ Workplace Relations Team on 07 3273 0800.

Comments for the Warm Water Systems Report close 11 December 2015.

For more information, contact MPAQ on 07 3273 0800.

CSQ Funding Changes CSQ have recently announced changes to the CSQ Student Contribution Fee Program.

This program has provided funding for high priority construction apprentice training fees since October 2012. This funding was reduced to 50% only for training delivered on or after 1 October 2014.

The details behind this change include: •

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The Student Contribution Fee incentive was introduced to support apprentices who on an ‘apprentice wage’ were in some cases struggling to meet the costs of their apprenticeship off the job training. In 2010 with the introduction of Modern Awards this obligation was transferred to the employer. In the case of MA000036: Plumbing and Fire Sprinklers 2010 this can be found in clause 15.11 (a) – the employer must reimburse the apprentice within 6 months of commencement or stage or within 3 months of the RTO commencing training whichever is later.

In 2014 the Federal Government introduced the Trade Support Loans to enable apprentices to access funds to cover the out of pocket costs.

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The Queensland Government provides support with the Year 12 Graduate Fee Free Training. Year 12 graduates can access fee-free training in some qualifications, including building and construction qualifications, if they start training with an approved training provider within a year of leaving school.

For those apprentices who are experiencing financial hardship, there are concessions that apprentices can apply to reduce their fees by up to 75% including, Health Care Card, Under 17, Aboriginal or Torres Strait Islander and Pensioner Concession Card.

In terms of industry communication, CSQ have issued commentary via a number of channels including the Annual Training Plan Launch, website updates and social media (Facebook and LinkedIn), through the RTO network and through the Apprenticeship Support Network providers.

As a result, all training commencing on or after 1 October 2015 will be invoiced at the full price of $1.60 per nominal hour at the cost of the apprentice.

For more information contact MPAQ on 07 3273 0800 or email CSQ at info@csq.org.au.

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Understanding Backflow Prevention Further education is the key!

Written by Peter McLennan Michel Legrand, the well known French musical composer, arranger, conductor, and pianist once said “The more I live, the more I learn. The more I learn, the more I realise, the less I know.”

Not a day goes by when I don’t have to explain how a backflow preventer works and how it prevents the contamination of the drinking water supply. Many in the plumbing fraternity understand this, but still many don’t have the training to equip them when it comes to backflow preventers.

Backflow prevention devices are mechanical devices which meet a stringent Australian Standard where the materials of manufacture and the performance are audited so that the product can attain the WaterMark certification. They are a safety device for use in the drinking water supply to prevent backflow where a potential exists. AS/ NZS 2845-2010 is the applicable Standard and it covers all aspects of the many backflow preventers from materials of construction to field testing requirements and procedures.

It is a requirement across most of Australia and for that matter the world where backflow prevention is concerned, that a plumber takes extra study over and above the apprenticeship to become an accredited backflow tester. It is not something every plumber is trained to do, due to the sophistication of the devices and the level of safety the device provides.

In the past, the ’backflow tester course’ covered aspects of hazard levels, risk awareness, Standards, testing, maintenance, repair, troubleshooting as well as touching on auditing and surveying a premise for risk of backflow. However the reduction of hours available for training has resulted in the emphasis being on the testing of the device for operational effectiveness and not much else. This leaves troubleshooting, device repair, understanding of hazard ratings etc. all untouched resulting in an accredited person devoid of the knowledge needed to do the complete job.

It is well known that plumbers save more lives than doctors but if as an industry we continue to resist continuing professional development and further education, we are just paying lip service to the thought and obviously don’t believe it as important.

That is why, we at the Backflow Prevention Association of Australia provide conferences, technical workshops and seminars in an effort to keep the plumber’s skills fresh. We are currently developing a CPD curriculum that specifically covers backflow prevention and the aspects related to it.

We see the backflow plumber as a professional, responsible for maintaining the integrity and public safety just as a specialist doctor who needs ongoing training to maintain their license.

This is no different!

Only through further ongoing education will the backflow plumber keep abreast of the ongoing changes and developments in the industry.

We are lucky in Queensland because the licence holder resits a refresher course to recertify they are abreast of changes to Standards and product development every five years. Other States do not require this recertification, which puts us in the situation of a diminishing skills base as time passes. Surely if we are going to have this requirement in some States, we should insist it is standard across the country.

The concept of backflow prevention is a very simple concept, but to truly understand it in the context of cross connection control and have the knowledge and skill to test, maintain and repair a device, it needs a high level of ongoing training.

BIO

Peter McLennan has been involved with Backflow Prevention since the late 1980s. He is the President of the Backflow Prevention Association of Australia Inc., and Treasurer of the Backflow Prevention Association of Australia Inc. Queensland Chapter. Visit www.bpaa.org.au to find out more about how the Backflow Association of Australia Inc. can help you understand Cross Connection Control and Backflow Prevention.

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MPAQ Plumbing Forms App to be Disabled MPAQ recognises that technology and the use of applications is critical to business success, and as such we have pursued development of our App over a considerable period of time.

With any technology, MPAQ is reliant on the programming and the App has not been immune from issues.

Compliance Change for BlueCare/UnitingCare

MPAQ have now been advised that the Queensland Building and Construction Commission (QBCC) are currently working on a new system to be able to handle the submission of Form 4s electronically as well as a number of other new functionalities. A temporary system will be up and running before Christmas with the full roll out due in early 2016.

Do you currently contract for a BlueCare or UnitingCare facility? Changes to their compliance checks could impact your business if you do not take control.

It is with considerable regret that we advise that the MPAQ Plumbing Forms App will cease operating on Friday 14 November 2015. This timeframe is to allow users to access the system and print off copies of documents they may have previously submitted for their record keeping. After 14 November 2015, it will not be possible to access these records in the future as the App will be disabled.

BlueCare/UnitingCare has requested all valued contractors, suppliers and vendors register their business to iPRO LIVE®. By using this system, you are maintaining your preferred status, are connected to new work opportunities across BlueCare/ UnitingCare and other large corporates using iPRO LIVE®.

It would therefore not be in the best financial interest of our members to invest further funds into the MPAQ App and in doing so merely replicate the QBCC system.

Moving forward, the QBCC have advised that the best method for members is to return to the manual submission of the forms until the QBCC system is up and running. The QBCC have also advised that Form 4’s will still need to be lodged on the PAS site until further notice.

We sincerely apologise for any inconvenience that this may cause, we will be working very closely with the QBCC to provide assistance for the new system.

The aged care group have introduced a new compliance verification and risk management check to screen all contractors, suppliers and vendors who have current contracts, or wish to engage with the group in the new financial year.

Failure to submit the required information by Monday 9 November will see BlueCare/UnitingCare engage the service of those that have signed up to the iPRO LIVE® system.

To find out further information, contact MPAQ on 07 3273 0800 or contact the Facility Manager of the BlueCare/UnitingCare centre you contract at.

Nov / Dec 2015 |

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QBCC Update

Kellie Lowe

QBCC determined to stamp out unlicensed contracting The Queensland Building and Construction Commission (QBCC) is determined to do all they can to stop unlicensed contracting, and individuals working outside their licence scope, by using their disciplinary powers to deter those who do the wrong thing.

QBCC Interim Commissioner, Kellie Lowe, said that the QBCC had recent success with Supreme Court injunctions against two unlicensed individuals, who may face time in prison if caught carrying out unlawful building work again.

“Unlicensed contracting and working outside licence scope continues to be a problem that plagues the industry, and when defective work poses such serious health and safety risks, even one case is one too many,” Ms Lowe said.

She said that since the plumbing team joined the QBCC in November 2014, they had issued 17 fines totalling $19,467 for unlicensed or out of scope work.

“What some licensees may not realise is that it is also an offence to direct or supervise unlicensed work, and we have fined one licensee $1,138 for directing or supervising unlicensed work.”

“It is important licensees make sure that those who are working for them hold the correct licence for the work they are doing as well,” she said.

She said that the QBCC had issued fines of more than $31,200 for various plumbing and drainage offences since taking over responsibility for regulating the plumbing industry.

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Form 4s, fees and ‘notifiable work’ explained QBCC Interim Commissioner, Kellie Lowe, has sought to address questions raised by licensees and industry stakeholders in recent months about Form 4s for ‘notifiable work’.

“Notifiable work was introduced on 1 November, 2012, in an effort to reduce costs and delays associated with plumbing approvals and inspections, as previously all plumbing and drainage work required a local government permit or mandatory inspection,” Ms Lowe said.

Plumbers and drainers must submit a Form 4 advising of notifiable work via the plumbing application service (PAS).

“At the QBCC, we fully appreciate that there have been issues with PAS for licensees who submit Form 4s online and, at times, it is proving frustrating to use.

“I would like to reassure licensees that we are working hard to make the system more user-friendly and we will be sure to keep you updated on our progress.”

She said that when the regulatory responsibility for plumbing moved across to the QBCC at the end of last year it was done to streamline processes and reduce fees for plumbing and drainage licensees.

“Plumbers and drainers who hold a QBCC trade contractor licence do not now need to hold a separate occupational licence, which means they only need to pay one renewal fee.”

She said that the fees from licensing and Form 4s contribute to providing a dedicated plumbing team who deliver a range of services for plumbers and drainers.

These services include licensing, investigation, compliance, auditing, notifiable work, and stakeholder engagement.

For more information, call the QBCC 24/7 on 139 333 or visit www.qbcc.qld.gov.au.

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technical

Asbestos and Plumbers

You can’t afford to ignore this!

We are coming to the end of the transition stage with the implementation of Part 8.5. Division 1. 435 of the Work Health and Safety Regulation 2011.

As of the 1 January 2016 if as part of your work your employees and or subcontractors are in any way associated with, or work with, or are exposed to, what could be asbestos and its associated risks, you have an obligation to conduct health monitoring.

For many trades type businesses working in areas where asbestos was commonly used in the past, this poses huge challenges. Health monitoring alone comes at a cost, but getting your staff / and subcontractors used to accredited medical facilities in regional areas comes at a cost as well.

Health Monitoring Records must be kept for 40 years by the employer.

In order for you as a business, especially those who carry out work on commercial and or private residential premises, those who provide maintenance or refurbishment work on buildings that were constructed prior to 31 December 2003 it would be in your best interests in having at least one if not all of your team complete, CPCCDE3014A Remove non-friable asbestos. In working in these environments it is highly likely that if not done correctly you are exposing your employees / subcontractors and possibly others to the risks associated with asbestos.

What is critically and vitally important that tradespeople understand is; if you attend a private residence and carry out renovation work / modify or create a penetration in a wall or use a screw or nail to secure pipes or other components to a wall that contains asbestos, you are now the Person Conducting a Business or Undertaking (PCBU) responsible for that building. You must be able to demonstrate (yes have records and not verbal) that you have consulted with the occupants and worked out how best to prevent others (and

yourself or staff) from exposure to the risks associated with asbestos.

People being affected are not just those who worked for James Hardie and CSR, exposure to asbestos is real. People purchase older homes and then renovate. Asbestos dust can remain active in a room for up to 60 days.

As a plumbing business you could be walking into a mine field inadvertently, for example, a DIY renovator has had a field day removing asbestos with little or no regard to risks associated. The required control measures, or legal obligations associated with asbestos and would like plumbing and drainage installed for a new sink that has been installed and you have sent two of your tradesmen to complete the request.

If as a plumbing business you or your staff /subcontractors undertake the type of work indicated above, and as a result one of the residents was diagnosed with asbestos-related cancer mesothelioma you would be in a world of hurt that no company structure can protect you from. Similar situations can occur for many other trades and service businesses.

When you as a plumber carry out work in a private residence you become the PCBU responsible for that building.

For businesses carrying out maintenance and renovation work on commercial buildings if they were constructed or it is possible they were built before 31 December 1989 you must obtain a copy of the Asbestos Register and Management Plan. This must by law be less than five years old from its issue / revision date before carrying out any work.

Having your staff and or subcontractors you use trained is not a huge cost.

For more information on asbestos related courses contact MPAQ on 07 3273 0800.

Article written by Brian Simpson

Nov / Dec 2015 |

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Online Learning The changing face of training in the 21st Century

By Timothy Gordon Training and RTO Compliance Specialist MPAQ.

Being involved in the training industry I often hear the argument that face to face training is far superior to online training. While I am inclined to agree, having taken all of my own training in a face to face environment, it is important to consider the ever changing nature of training, and just where it is expected to be in the not too distant future.

Online training is becoming an evermore popular option to students from all walks of life due to increased access to technology, convenience and affordability. Whilst once only available to wealthy and tech savvy organisations, access to readily available platforms and training content has seen the online learning management system (LMS) industry grow from $2.55 billion dollars in 2013 to an estimated $4 billion by the end of this year. (Panchal, September 2015).

The increase in technology has also revolutionised how we learn and participate online. Gone are the days of purely reading a whole page of uploaded content, only to be then asked for the answers to be emailed to the trainer in an essay style format. What the online training industry is now showing us is just how interactive courses and materials can be. Providers such as MPAQ now have online courses where students can complete assessments and tasks through the use of devices such as webcams and smart phones from anywhere they have online access.

I also often hear the argument that “online learning is not suitable for trade related courses”. While it is true that practical components must still be done face to face, there is no

requirement which says the theoretical components of the course must be done in a classroom. By placing the theoretical components of a course online, training organisations are able to reduce their overheads and operating costs which in turn allow organisations to reduce the course fees.

Whilst MPAQ is committed to providing quality face to face training, we cannot overlook the demand and growth potential in the online training realm. MPAQ is proud to announce that we have redesigned our current online courses and added some new courses into the mix. MPAQ is now offering the Backflow Prevention Revalidation course, 39272QLD Course in evaluating and planning the installation of Solar and Heat Pump Water Systems, and the BSBSMB401 Establish Legal and Risk Management Requirements of Small Business course 100% online. These courses can be accessed from any device with internet capabilities, and allows learners to undertake the course work in their own time without the need for travel and/or to get off the tools.

While online learning may not suit everyone, it is quite clear where many training organisations and learners alike are casting their dye. Online training is cheaper, allows no loss of income and you or your workers don’t need to down tools as it can be done by anyone, anytime at anyplace.

Reference: Panchal, J 2015, How Online Learning Platforms are changing the Face of HR. Retrieved from http://tech.co/onlinelearning-platforms-changing-face-hr-2015-09 For a full list of online courses available at MPAQ please visit www.mpaq.com.au or contact 07 3273 0800

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16

| Nov / Dec 2015



training

Upcoming Courses 2015 Upcoming Courses - 2015 RTO Code: 30473 RTO Code: 30473

CPCPWT4022A - Commission & Maintain Backflow Prevention Devices

DATE

LOCATION

NOVEMBER 23rd - 25th

Brisbane

2015 Training Courses

CPCPWT4023A - Commission & Maintain Hot & Heated Water Temperature Control Devices (TMV)

RTO #30473 DATE

LOCATION

Dates to us about Course Location Speak 14 – 15 Carry Out Work Based Risk Prevention Brisbane training subsidies April 21 – 22 TMV Rockhampton from 20 – 23 Service and Repair Type A Gas Appliances Sunshine Coast QLD300GAS01A - Service and Repair Type A Gas Appliances 27 – 28 TMV Gladstone Construction May Skills Queensland November

DATE LOCATION 4 – 5 today! TMV Brisbane 3 – 4 TMV Bundaberg DECEMBER 9th - 11th

Brisbane

25 – 27 11 – 12

Backflow Prevention TMV

Sunshine Coast Sunshine Coast

28 -­‐ 29 23 -­‐ 25

TMV Backflow Prevention

June 26 – 27

TMV

1 – 3 December

Backflow Prevention

4 – 5 2 – 4

TMV Backflow Prevention

Gold Coast Gold Coast

4 – 5 7 – 10

Estimate and Cost Work Service and Repair Type A Gas Appliances

Sunshine Coast Brisbane

Dates for 2016 Coming Soon!!

Sunshine Coast Brisbane

Visit www.mpaq.com.au for more details!!Brisbane

Enrol online at Design and Size Consumer Gas Installations www.mpaq.com.au 22 -­‐ 23 and you getCarry out work based risk control processes $20 off July the price of every enrolment!

1 – 2 TMV 15 – 17

Brisbane

NOVEMBER 26th - 27th

Gold Coast

Sunshine Coast

Sunshine Coast

Gympie

6 – 8

Backflow Prevention

Gympie

14 – 16

Backflow Prevention

Bundaberg

28 – 30

Backflow Prevention

Gladstone

August

3 – 6

Service and Repair Type A Gas Appliances

Brisbane

11 – 13

Backflow Prevention

Yeppoon

19 – 20

Estimate and Cost Work

Brisbane

25 – 27

Backflow Prevention

Mackay

September

1 – 3

Design and Size Consumer Gas Installations

Brisbane

8 – 10

Backflow Prevention

Townsville

10 – 11

TMV

Brisbane

16 – 18

Backflow Prevention

Brisbane

21 – 23

Backflow Prevention

Cairns

24 – 25

TMV

Cairns

October

6 – 7

TMV

13 – 14

TMV

Townsville Nov / Dec 2015 | Mackay

17

feature 

On the Road with MPAQ John Salmon & Penny Cornah The MPAQ board made a commitment recently to get out on the road more and visit as many members as possible in the regions. As MPAQ’s Treasurer I was given the opportunity to hit the road and head to the Fraser Coast region in September with our Executive Director, Penny Cornah.

The team from Gainsite with John Salmon, MPAQ Treasurer in Bundaberg

Our trip commenced at the Sunshine Coast with an afternoon plumbing meeting followed by a dinner meeting in Gympie. We were fortunate that Phil Denman and Russell Bergman from Queensland Building & Construction Commission (QBCC) accompanied us to these two meetings. QBCC provided an update to the group about licensing and compliance matters.

Apart from visiting members onsite we had the opportunity to visit some of the plumbing supply stores and provide the staff an update on industry changes.

Following Gympie, Penny and I headed to Maryborough, Hervey Bay and then onto Bundaberg. We hosted a dinner meeting in Bundaberg and had the chance to hear first hand about issues in the regions. Some of the key areas discussed were Notifiable Work Form 4, the Plumbing Application Service, handy men performing plumbing work and the lack of maintenance for onsite sewerage treatment systems.

Other items such as taking on apprentices and workplace health and safety issues were also prevalent in discussions.

Jeremy O’Brien, Peter Mascini with Penny Cornah at Tradelink Gympie

On our return to Brisbane, Penny and I took the inland route home through Childers, Murgon, Kingaroy, Nanango and Yarraman. We visited a number of members on the way back to Brisbane, thank you to all the members for their kind hospitality.

Dean Feltrin, Mark Stewart and John Salmon, MPAQ Treasurer at Reece Plumbing in Gympie

Penny and I enjoyed meeting members in these regions and we look forward to returning to the regions soon.

John Salmon, MPAQ Treasurer

Murray Barnett, from Murray Barnett Plumbing with John Salmon, MPAQ Treasurer in Maryborough

ner ting a din BCC hos pie Q m d y n G a in Q MPA meeting

Paul Ackinclose from Ackinclose Plumbing and Irrigation with John Salmon, MPAQ Treasurer in Murgon

Stevan Tilley and Judy from Evolution Solar in Kingaroy

John Salmon, MPAQ Treasurer with Ben and Michelle from Laser Plumbing Bundaberg Penny Cornah, MPAQ Executive Director with Tony from Kingaroy Plumbing Works

Stephen and Cheryl from Fluid Industries in Maryborough

18

| Nov / Dec 2015

MPAQ hosting an informative dinner meeting in Bundaberg Nov / Dec 2015 |

18



feature

Membership with MPAQ Over the past 12 weeks I have been on the road in Mackay, Townsville, Rockhampton, Hervey Bay, Maryborough and Cairns visiting members and prospective members.

MPAQ was well received in these areas with the majority of members explaining how busy they have been during this part of the year and mentioning that the support from MPAQ has been great. I think from all of my years with MPAQ, this year has been the strongest for membership and is continuing to grow.

sure you are getting the most out of your membership with Master Plumbers’s Association of Queensland.

David Benn MPAQs Membership and Sales Specialist

I have listened and reported on what members need in their areas such as more frequent training courses, technical assistance, QBCC licencing issues, new services that MPAQ could partner with and also to set up a Fraser Coast division.

I noticed that some members did not know what services are on offer. Please take the time to have a look at the renewal booklet or on our website at www.mpaq.com.au for a list of our current deals in place with alliance partners. There is also a page of services listed in the edition. I know that you would be quite surprised as to what you can access as part of your membership.

The MPAQ consumer campaign is well underway with billboards being present in the regions with the slogan “Is Your Plumber A Master Plumber?” This has been a big success so far with a huge amount of hits to our website, with upcoming new initiatives with plans to make it grow.

Please don’t hesitate to contact me if you require any assistance at all. After all I am here to help you out to make

ER MEMB ES SERVIC T LE BOOK

2016 2015 PAGE 1

– T | 2015

KLE S BOO

VICE S SER

MEMBER

2016

feature 

Achievements to Date Training • Created a training sub committee, who meet regularly • Developed the new Establish Legal and Risk Management Requirements of Small Business Course online • Online training registrations set up on the MPAQ website • Created joint ventures with other Industry Associations and companies / businesses

Membership • • • • • • • • • • •

Redesigned membership application form Created MPAQ Majors Group Created MPAQ Majors membership flyer Established an Isuzu deal for members Established National Toyota deal Established National Europcar deal Negotiated better rates for members with Telstra Established new member deal through Tyrepower.

Created a suite of employment benefits for members Partnered with Mcconachie Stedman for Paperless Management Accounting solution Partnered with MySOS for small office support

• Organised and created a training partnership with Polysmart and Safe T Solutions • Supplied Jaybel Office Choice deal • Created website packages with Creative Curiosity • Generated vehicle purchasing and salary sacrifice deal with Auto Tender • Formed a wholesale pricing offer with Commercial Signage Australia (division of Signarama) • Produced package deal with ServiceM8 and MYOB • Established new offer with Elgas • Increased BP fuel discount deal

Events and Communications • Rebranded MPAQ plumbing expos to PIPE • Created World Plumbing Day Industry breakfast • Rebranded Master Plumber magazine • Created a LinkedIn Page for MPAQ

• Implemented Google Analytics (in depth report on break down of who is visiting website) • Implemented reporting on e-newsletter • Developed Business Seminars • Created Major Events

Consumer website / consumer campaign • • • • • • •

Developed a consumer campaign Created and designed consumer website – findmymasterplumber.com.au Prepared content for consumer awareness on hot water products Collaborated with Rinnai for consumer campaign Development of slogan in conjunction with Quest membership deal Created a Find my Master Plumber Facebook page Advertised with Billboards throughout regions to promote the importance of using a Master Plumber • Advertised on the back of toilet doors in shopping centres for specific regions

Regional Strategies • • • • • 20

| Nov / Dec 2015

Undertook a number of regional visits Advertising via billboards and other means in the regions Membership executive out in the regions selling membership and talking to existing members Co-ordinating staff to attend division meetings in the regions Developed relationships with Plumbing supply stores

ď‚Ż

feature

Membership Reflection We tried a new event for World Plumbing Day TICKETS SOLD out

Our awards night

increased the number of award categories to 17

Average calls per month = average of 361 calls per week Highest volume > Technical, HR, Training and Events

362

ATTENDEES

533

EVENT SELL OUT

1444

Average new memberships per month in 2015

16

Face to face training courses across Queensland

40

New membership benefits

Attended supply store breakfasts across Queensland

Visited every division across the state

We increased our Trade night attendance

14 OVER

25 INCREASED

ACTIVITY

10% Nov / Dec 2015 |

21

MPAQ Christmas Shutdown Tis the season to be merry!

The Master Plumbers’ Association of Queensland will be closing the office over the Christmas and New Year period.

Please be advised the office will be closed from Friday 18 December until Monday 4 January 2016.

If you need to contact our staff during this period, please head to www.mpaq.com.au to access contact details during this time.

The staff and Councillors of the MPAQ wish you a very Merry Christmas and a safe and Happy New Year.

ANCRA has a NEW Tool range Wrenches, Cutters & Vises

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RA

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For your nearest Ancra stockist Call 1800 4 26272 22WA| Master Nov / Plumber_Editorial Dec 2015 Half Pg_Multi-Push.indd

3

24/07/2015 10:18 am

ď‚Ż

contents

All-New HiLux The tough just got going The Most Unbreakable HiLux Ever 10 years in the making and it’s been worth the wait. Extensively tested against some of the most extreme environments in Australia, this HiLux will go further and harder than ever before for your business.

Expect added capability, increased power, better performance and greater comfort.

Be one of the first to put All-New HiLux through its paces and take advantage of your Gold Fleet Discount.

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TFM1857 MPA 10/15

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SR5 4x4 Double-Cab model shown

toyota.com.au/fleet Nov / Dec 2015 |

23

social ď‚Ż

A Golfing Good Time

TOOWOOMBA

A huge thank you to those that sponsor the holes and create the individual challenges on the day!

24

| Nov / Dec 2015

The MPAQ Golf Days have been a huge success again this year!

Four Hole Ambrose and individual challenges, our golf days give hard working plumbers the opportunity to enjoy a day out with their staff and generate a whole heap of banter.

social

ROCKY

BRISBANE



Nov / Dec 2015 |

25

social ď‚Ż

FRASER COAST PIPE

MPAQ Mem ber, John Fish a t the APA Golf D ay

er Memb MPAQ he t rew at Ben C adshow Ro Reece

David Bryant at Burleigh Heads

Fiona Vickers, Rachelle Jesberg, Lisa Hilton, Mandy Slade and Penny Cornah at the NAWIC Awards Night

Lisa Hilton with member John Fish

David Bryant at the Gold Coast Business Seminar, Reece Burleigh Junction Steph McGuinness and Craig

at the Tradelink Caloundra Store

Penny Cornah with the guys at Tradelink Maroochydore

26

| Nov / Dec 2015

Steph at Reece Maroochydore

Penny, Steph and Lisa heading to the Fraser and Sunshine Coast PIPE



product news

Product News Flush your problems down the Drain with the REMS Multi-Push Range Portable, Affordable, Electronic Flushing, Pressure & Leak Testing, Oil-Free Compressor, Disinfection Cleaning, Pipe Preservation

The REMS Multi-Push Electronic flushing and pressure testing unit has a multitude of uses. The Multi-Push has more than 10 programs for flushing and pressure testing with compressed air or water. It not only disinfects drinking water installations, cleans and preserves heating systems, but it pressure tests for leaks within pipe systems and vessels. Most importantly, it monitors the entire process using controlled devices for automatically running the flushing and test programs and documents the results.

Added features include safety devices for avoiding contamination of the pipe network by flow-back and overpressure valves for pressure limiting.

The REMS Multi-Push uses a pneumatic pump for controlled filling of all types of vessels with compressed air and for the operation of pneumatic tools. The MultiPush offers heavy duty options with the ease of potability. At only a maximum of 39kg, you can take it anywhere to achieve the desired result.

Options available for the Multi-Push SL or Multi-Push SLW kits.

With so many features AND low pricing, the REMS Multi-Push is a must for all plumbers.

Call ANCRA today for more information or look/buy online at www.ancraaustralia.com.

New Rheem heat exchangers When it comes to co-generation and tri-generation plants, Rheem’s new Brazed Plate Heat Exchangers (BPHX) have been designed to be used wherever waste heat from water sourced processes can be recovered and used to heat potable hot water.

The WaterMark certified Rheem BPHXs have been designed to offer a high level of thermal efficiency and durability in a compact unit. They’re suitable for water to water only applications, and are well suited for installations such as co-generation and tri-generation plants, process heating or as a separator in circuits using PP-R piping.

The heat exchangers offer a high level of leak protection, safety, thermal efficiency and durability in a compact unit. Key features include: •

316L stainless steel construction

•

Low pressure loss

•

Single wall brazed plate heat exchanger

Accessories:

Pump C Controller P/No 6060262-4 Rheem 610340 and 610430 vitreous enamel storage tanks or a range of large capacity stainless steel tanks available from Rheem.

For further information contact Rheem technical advisory service on 132 552.

Con-Serv’s New BV 120 C – Whisper Flood Stop Isolating Valve The Con-Serv 1/2” F&M, DR brass Watermark approved Whisper Flood Stop Isolating Valve offers a practical, low cost safeguard to ensure that should a flexible connector bursts, the damage is limited to less than 1/2 a cup of water.

Tested by the Queensland Testing Laboratories to the Australia Technical Standards 5200.476 (Report No. 15078 3922). The BV 120 Whisper Flood Stop Isolating Valve offers an integrated ball valve to conveniently isolate the damaged hose should a failure occurs, the ball valve also assists with tapware maintenance. An inline gauze filter is also supplied to ensure that contaminants in the water supply cannot impede performance of the Flood Stop function.

If a hose failure occurs and the Flood Stop Valve is activated, a simple flat bladed screw driver is all that is required to reset the valve.

For more information contact the Con-Serv Technical Advice line on 1800 472 272.

Nov / Dec 2015 |

27

events ď‚Ż

A Year In Events 2015 has been a year of improvement and growth. Our two largest events of the year reached maximum capacity and proved the quality of content of these events are valuable in our industry.

World Plumbing Day saw us move away from our usual golf day to bring the industry together to understand the important role plumbers play in today’s society. It also was an opportunity for plumbers to discuss important issues with industry stakeholders showing a newly elected government just how large and passionate the industry is.

10% ATTENDANCE INCREASE

REBRANDED

530

ATTENDEES

SOLD LARGEST AWARDS NIGHT OUT ON RECORD

NEW EVENTS BUSINESS SEMINARS 28

| Nov / Dec 2015

PARTNERS IN PLUMBING

The panel session at the breakfast proved to us that we needed to facilitate further opportunities for the industry to generate healthy, open and transparent conversations with industry representatives; the Plumbing Industry Panel and Expos (PIPE) fit the bill as the vehicle to allow this to happen.

480

SOLD OUT

PIPEman and PIPE has ATTENDEES provided us the avenue to effectively market the opportunity to network with industry suppliers, manufacturers and service providers as well as giving plumbers a voice as an industry to local government, industry regulators and water service providers. 2016 will see further growth and changes with PIPE, providing the industry with new opportunities and a fresh approach.

FIRST TIME EVENT

Heading into July we had the 2015 Plumbing and Gas Industry Awards at the Hilton, Brisbane. This year we had 17 award categories with a large amount of high quality nominations come through. The night showcased the hard work and dedication of the industry.

September gave us an opportunity to analyse results from a recent membership survey to find a way to increase opportunities from a business perspective; creating the birth of the Business Seminars and Partners in Plumbing Group.

The Business Seminars have been held in Brisbane, the Gold Coast and Sunshine Coast as a pilot to 2016 opportunities. Our members have spoken and now we are adding new events to the calendar to provide business advice, support and development. Keep your eye on the calendar in November to see when a Business Seminar will be heading to your region!

Our Partners in Plumbing Group was established to provide not only partners but the office and administration staff a network of support. Most information and opportunities that are created by the MPAQ are targeted specifically

at plumbers, the Partners in Plumbing Group will target the office extraordinaires providing a network of likeminded individuals. Further opportunities will extend past the Ladies Luncheon in November and will be provided in MPAQ communication channels.

All of our events would not be possible without the support and dedication by our Corporate Supporters, sponsors and exhibitors and for that we are truly grateful.

MPAQ, in particular the Events Team would like to thank you all for your contributions in 2015!

2016 will see growth, change and opportunity including the Plumbing Industry Conference. We look forward to meeting new people, seeing familiar faces and providing high quality events to the industry for another year.

Cheers, Lisa Hilton Events Manager

ď‚Ż

events

Events Calendar The MPAQ Events team are working hard to lock in the dates for a very busy 2016.

We can assure you 2016 will be

BIGGER & BUSIER than any other year yet!

Stay tuned for further details:

World Plumbing Day 11 March 2016 Plumbing & Gas Industry Awards July 2016

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ahsca 

What is BIM?

Building Information Modelling For Plumbers

BIM stands for Building Information Modelling. Sounds complicated but in its essence, it is the documentation of a building, including services and structure in 3 dimensions. BIM is the next great technological leap for the construction and design industry. With tools such as Autodesk Revit and Navisworks, designers can model and coordinate 3D models of each of the services. It goes beyond the typical 2D drawings in providing exact inverts, exact set outs, every pipe & fitting and fully coordinated with structure and other services. Never before has a plumber had access to this much information before even visiting site.

What does this mean for plumbers? > LESS RISK > LESS SITE ISSUES > LESS CLASHES > MORE DETAIL > MORE CONTROL > MORE ACCURACY > MORE INFORMATION > MORE VISUAL REFERENCES

It can provide plumbers with a detailed list of every required pipe and fitting for a project. This leads to less risk and wastage on site. BIM also makes prefabricating complex pieces of pipework a possibility. At the end of the day, you know exactly what you’re getting into and what to price for before you start a job.

What about services coordination?

BIM makes the coordination for larger projects hassle free for plumbers. Hydraulic designers can work with other services consultants and contractors, to coordinate the installation before commencing work on site. By the time a plumber becomes involved, everything has been worked out and you can install with the confidence that it’s going to work. Pushing even further you can determine sequencing for the installation, labour hours, timing of works and complete the project on time and on budget.

When fully implemented, it is a win -win for the industry.

Typically rendered section view

What information is available?

With BIM, whatever information you need, you can access.

Some examples are:•

Click a button and get a full materials list for the project.

•

Access a full 3D Model for sections of the installation, almost like a photo.

•

• • • •

Determine the invert level, size, grade or set out of any pipe at any location.

View systems or partial systems, in Isometric or other view styles.

Isolate individual services and view as a complete system.

Obtain set out dimensions for penetrations.

You can move through the model and look at all the details.

These are just some examples. The list is limited only by your imagination.

What is the down side?

Like most things, with the positive, comes the negative. So some issues to consider include:-

• Cost. Obviously doing documentation in 2D is

considerably cheaper than 3D. However, done correctly and efficiently it will result in savings on site and a cheaper project overall.

• Time. Obviously doing documentation in 2D

is considerably quicker than 3D. The additional documentation time needs to be factored into the construction programme.

• Methodology. Like most things, there is

a right way and a wrong way to undertake BIM documentation. As this is still relatively new technology, a lot of designers and plumbers are still learning. Prior to commencing a BIM project, ensure you have clear direction on the methodology being used so that money does not get burnt.

A clash between drainage and duct, found before it gets to site

30

| Nov / Dec 2015

For more information, speak with your Hydraulic Services Consultant. For peace of mind, please ensure they are members of the AHSCA.



representation

Laser Tradies Make A Difference 400 plumbers and electricians from Australia and New Zealand have returned from Fiji following their annual conference and Laser Charity Taskforce Project which saw the tradies install new roofing on the local primary school and install solar panels on the local technical college.

This year’s chosen project focused on children, with the Group working with the Fijian Ministry of Education to help improve two local schools with combined enrolments of almost 2,000 students.

The Votualevu Public School currently has 923 students enrolled up to year 7 as well as 115 enrolled at preschool level. Established in 1926, the school is one of Nadi’s pioneer schools and has been affected by fire and floods in recent years.

In addition to the new roof, the Laser Charity Taskforce also installed drainage, a new water pump and trough for the children to drink at. Whilst to most these are basic requirements, the children had to move rooms when it rained and straddle a crude drain to access water to drink. The Group also worked on the library, painting the walls and installing bookcases for the books which were donated by Laser Group Members.

In addition to the primary school, the Laser Electricians also worked on Nadi Technical School.

Opened earlier this year, the technical school oversees the training of some 400 students in a number of trade areas including horticulture, cookery, mechanics, welding and plumbing. The school also runs short courses with 200 students currently enrolled.

Laser installed around 20 solar panels donated by Australian supplier, Lawrence and Hansen who also delivered a class to the students on solar power. The panels will assist the school in ensuring a constant feed of power is supplied to the computer rooms and the school’s power grid. Helping the Laser electricians will be students of the college thus creating a great learning opportunity for trade students whilst helping improve the infrastructure of their school.

Donating their time as well as the tools used, the Charity Taskforce is now in its 7th year and is something that Laser Group Managing Director, Steve Keil is very proud of.

“We have an amazing network of people in Laser Group across Australian and New Zealand that love taking the time out to make a difference in the local community where our conference is conducted. As practical people we can do significantly more with our hands, efforts & time beyond just donating money or products.”

Managing this year’s Taskforce project is Gary Larkin, State Director of Laser Group Queensland who has also coordinated with Laser’s key supplier network to supply in excess of $100,000 worth of product donations that will be used onsite this year.

“Our Members really enjoy these days. They get a real buzz out of giving back to the community and working alongside their mates from Australia and New Zealand who they may only see once a year”, said Gary.

“It’s an opportunity not only to catch up and talk to suppliers, but also to utilise their expertise and be involved in a project that makes a real difference in the community. Some Members see this as the highlight of their year!”

For more information on the Laser Group, visit www.lasergroup.com.au.

BUSSQ MAKES SUPERSTREAM

EASY. ACT NOW! If you have 20 or more employees you should now be SuperStream compliant. If you have less than 20 employees your deadline is 1 July 2016.

Don’t delay, take action now!

BUSSQ offers you these options to make it easy to comply: ■ BUSSQ Clearing House SCH Online pay all your super in the one place.

AT NO COST FOR BUSSQ DEFAULT EMPLOYERS. REGISTER ONLINE NOW!

■ Other payment options include BPAY and EFT (Electronic Funds Transfer).

Speak to your BUSSQ Employer Representative for more information and check out the SuperStream Toolkit at bussq.com.au.

CALL US 07 3369 1111 BUS0045_MP14

The Annual Charity Taskforce Event sees the plumbers and electricians of Laser take on a local project, using their skills to give back to the community hosting the conference. With the conference being held in a different place each year, charities who have received assistance from the Group include most recently include Habitat for Humanity in New Zealand as well as the Gold Coast Youth Services and Variety in Australia.

A BUSSQ Product Disclosure Statement (PDS) should be obtained before any decision is made to purchase a BUSSQ product. BUSS(Queensland) Pty Ltd ABN 15 065 081 281; AFS Licence 237860; BUSSQ ABN 85 571 332 201.

Nov / Dec 2015 |

31

legal 

Too fat to work?

Workplaces can be risky environments and both employers and employees should take safety risks very seriously. Many safety risks are obvious, like operating machinery without the correct licence or working on a scorching hot summer’s day without sun protection and drinking water.

Did you hear about the worker who had his employment terminated because he weighed 160kg?

Here’s why a worker’s obesity can not only be a risk to themselves, but also a risk to others on a work site and the employer.

The worker in question (let’s call him Barry) was employed as supervisor. Barry had up to 30 crew members working under his direction at any one time. His role was fairly physical and required the majority of time operating equipment, setting up gear, and moving around the crew area to supervise operations.

He was also expected to act and assist his crew in an emergency situation.

After a few years working in this role, Barry took paid sick leave for an unrelated stress issue. Barry was also affected by other health issues relating to his weight. Barry provided his employer with medical certificates, however he was avoiding his employer’s lawful queries around his recovery progress, expected return to work date, and ability to perform the required duties of his role.

Barry’s employer decided to send Barry to their own independent medical doctor for an independent opinion on his condition. Many employers do not realise that directing an employee to attend a medical assessment can be a perfectly lawful and reasonable direction. An employer is entitled to do this so they can get a better understanding on a worker’s limitations and fitness for work. An employee who refuses to comply with such a reasonable direction could face disciplinary action.

The major concerns for Barry’s employer were his weight and his ability to operate safely in the work environment.

Over the next few months, the employer received reports from Barry’s treating doctors that he remained morbidly obese, and there were specific tasks in Barry’s role that he could not perform safely without significant and foreseeable risk of injury. Barry was limited in his ability to kneel, squat, climb or fit into certain vehicles. The doctors all agreed that significant weight loss would be necessary to reduce the risk of Barry slipping, tripping, or falling. The doctors also considered that in the event that Barry did slip, trip or fall, he would significantly impact the safety of his colleagues should they attempt to move him.

Barry’s employer continued to meet with him and discuss his return to work including the associated risks involved and to identify what measures (if any) he was taking to lose weight.

By this time two years had passed and the employer had spent over $40,000 on Barry’s doctor’s bills alone! The employer was also paying wages for Barry’s replacement while he was on leave. Overall a very expensive experience!

The employer decided to terminate Barry’s employment. The employer considered that Barry had been given plenty of chances to make an effort to return to the workplace.

Barry responded to this news by filing a compensation claim with WorkCover for a psychiatric injury arising out of his dismissal.

Barry’s employer appealed WorkCover’s decision to accept Barry’s claim, arguing that its actions in terminating his employment were reasonable and undertaken in a reasonable way.

The court agreed with the employer that Barry’s termination was reasonable based on the facts and circumstances of the case.

There was no connection between Barry’s psychiatric injury and the management action taken.

32

| Nov / Dec 2015

This case highlights how managing an employee’s absence can be both costly and time consuming for busy employers. Knowing what your rights and obligations are as an employer or employee can save you precious money and time.

Seeking legal advice from a solicitor who practises in employment law can help employers to understand how to take reasonable management action in a reasonable way, and help employees understand entitlements to sick leave and steps that should be taken to return to work. When it comes to WorkCover claims, “But I didn’t know” won’t wash as an excuse, and the last thing anyone wants is to deal with extra stress and expense when it could have been avoided.

The legal issues are complex and if you need specific advice for your workplace, you should consult with an employment law solicitor who can give you advice tailored to your particular situation and provide you with the best guidance on this topic.

The McKays Solicitors Employment Law Team can assist you to manage your contracting risks and give you peace of mind.

Call their experienced lawyers: Mackay

Scott McSwan P (07) 4963 0860 E smcswan@mckayslaw.com Brisbane

Ian Heathwood P (07) 3223 5942 E iheathwood@mckays.com.au Gold Coast

Sean Diljore P (07) 3223 5909 E sdiljore@mckaysgc.com.au

McKays Solicitors & the Plumbing industry ...A unique connection Focused, intelligent, straight-talking legal solutions...

Advice on Contracts Contractual & Payment Disputes Debt Collection Services Employment Law Business Structures

Work Health & Safety Buying & Selling Businesses Asset Protection Wills & Estates Tax & Super

...Need legal assistance?

Call Ian Heathwood, Michael Cope or Crystal Ray on 07 3223 5900 Brisbane | Mackay | Gold Coast | Surat Basin

P 07 3223 5900 E tradie@mckays.com.au W www.mckays.com.au BrisLaw Pty Ltd ABN 18 604 548 601



health

Are you washing your hands properly?

Washing hands is a task we all take for granted but it’s one that is rarely done properly. A new film from Queensland Health shows that a 20 second hand washing routine could make us all healthier and safer – at home and at work.

Regular, proper, hand washing is the best way to get rid of harmful bacteria and protect yourself from disease. Hand washing properly can help stop the spread of diseases, including the flu, e-coli, measles and numerous debilitating diseases that spread quickly through contact with surfaces and people.

Hands need to be wet thoroughly, with a decent amount of soap added. Then the critical part - rub really well between your fingers, the backs of your hands and all over your hands for twenty seconds. It might be longer than you think - the time it takes to hum Happy birthday twice - to get the lather going to clean thoroughly. Then simply rinse and dry well with an airdryer or a clean towel.

An unavailability of soap and water is no excuse not to practise good hand hygiene. Instead, use a moist wipe to get rid of any visible dirt because this will increase the effectiveness of using hand sanitiser. Rub the gel in well, all over your hands, as if it was soap and water, until they are dry

You should wash your hands • before, during and after preparing food • before you eat • before and after caring for someone who is sick or treating a cut or wound • after blowing your nose, coughing or sneezing • after using the toilet • after changing nappies or helping a child go to the toilet • after touching an animal, their feed or any trace of animal waste • after handling the garbage.

Trades insurance you can have a chat with.

Insure with WFI and you’ll always speak to a real person who understands your insurance needs as a tradie. So, your insurance will always be handled with a personal touch. Plus, our Trades Insurance Kit can provide you cover for tools, vehicles, personal accidents and up to $20 million for legal liability.

WFI, good people to know for insurance since 1919.

For trades insurance call 1300 934 934 or visit wfi.com.au

To see if our product is right for you, always read the PDS from the product issuer, WFI (ABN 24 000 036 279 AFSL 241461). MPAQ is an alliance partner of WFI. If you take out a policy with WFI, MPAQ receives a commission from WFI of10% of the value of the premium payment (excluding taxes and charges).

A clean bill of health starts with clean hands. Watch the film on health.qld.gov.au.

Nov / Dec 2015 |

33

membership 

BENEFITS

MPAQ Member Benefits & Savings By joining the leading plumbing industry association, you will access a huge range of products and business services designed to help you manage, operate and prosper! As an MPAQ member, you receive:

SIMPLE EXPLANATIONS OF REGULATIONS AND LEGAL REQUIREMENTS Get logical, timely and easy to follow advice and updates on changes to plumbing technical regulations and requirements. MPAQ’s team of qualified and highly experienced professional advisers can talk you through exactly what you need to know.

Behind most successful building businesses is a busy business partner working from home or in the office. MPAQ wants to connect with your support person to engage them with our information sessions, information sheets, training events, networking opportunities and useful information that makes their job much easier.

REGULAR INDUSTRY INFORMATION AND UPDATES

ACCESS LEGAL INFORMATION AND DEBT COLLECTION SERVICES

Stay up-to-date with the latest plumbing industry information, news, opportunities and developments.

Members receive information via our e-news publications, email alerts, SMS alerts, our website (www.mpaq.com.au), the magazine and a host of other mediums, thereby keeping you fully informed.

BUSINESS NETWORKING EVENTS AND AWARDS Connect with your peers, suppliers, industry stakeholders and people working in the plumbing industry with our information and trade nights (PIPEs), golf days, plumbing industry breakfasts, awards nights, meetings, activities and regional events.

DEVELOP NEW SKILLS AND UPDATE YOUR QUALIFICATIONS MPAQ offers a range of industry developed courses and workshops and nationally recognised qualifications in plumbing and gas. Our courses are designed specifically to meet your needs, in terms of timing, cost and course information.

CREATE A SAFE WORKPLACE

!

MPAQ has engaged a team of qualified solicitors ready to give you the latest information on industrial relations, workers compensation, handling union disputes and contractual / payment disputes. In addition, cash flow is vital to every business, so MPAQ provides information sessions on the debt collection process, as well as partnering with qualified solicitors to help walk you through the BCIPA process.

ACCESS HUMAN RESOURCES, WAGES AND SUPPORT DOCUMENTS MPAQ provides a range of human resources documents for your business – they have been written by and are regularly reviewed and updated by a team of specialist IR lawyers.

YOUR VOICE HEARD AT GOVERNMENT LEVEL MPAQ is the voice of Queensland’s plumbing industry. Your membership of MPAQ enables us represent your industry’s needs at the highest government levels through policy development and advocacy.

Access cost-effective safety management systems through MPAQ’s team of trained safety professionals.

FIND MY MASTER PLUMBER

DISCOUNTS ON CONTRACTS AND STATIONERY

www.findmymasterplumber.com.au is a simple and free directory for members of the public to locate a Master Plumber close by.

As an MPAQ member, you are automatically included on this website, thereby helping to grow your business.

MPAQ provides the essential tools and business products you need to run your business such as employment contracts, standards and regulations, and other pre-printed stationery items.

34

SUPPORT FOR BUSINESS PARTNERS

| Nov / Dec 2015

RESULTS



membership

Final Survey Results

As a part of our membership renewal process, MPAQ undertook some research to get a better understanding of our membership base.

In the September/October issue we revealed some key responses to our membership feedback regarding supply stores; which stores are most frequented and the reasoning behind repeat business. Below we dive a little deeper in gaining an understanding about the issues and challenges facing our members across Queensland.

Paperwork & Administration • • •

As a result of this survey, MPAQ have put together a range or new initiatives to assist our members in running a smooth and efficient business which includes new ways to market our benefits.

simPro provide a special deal to members to help you with quoting through to invoicing

simTRAC can track, monitor and record the movement of your entire fleet Paperless Management Accounting services include online bookkeeping including processing of business transactions, bank reconciliations, preparation of BAS, compilation of ABA files for bill payments, management of payroll, financial reporting and management of SuperStreaming, and Payroll Tax compliance.

Cashflow

• Commonwealth Bank can arrange tailored advice on: day to day banking, funding, credit cards, asset finance, finance and commercial loans, insurance and financial planning • Crowe Horwath provide seamless solutions on practical accounting, audit, tax and business and financial advice

Regulations

• As the only plumbing industry association for Queensland plumbing professionals, we represent the interests of the entire plumbing industry at both state and national levels. MPAQ has the vision, commitment, strength and determination to be a united voice on plumbing industry issues.

Competition / Handymen

•

What Are The Biggest Challenges Facing Your Business?

The results of this question were of particular significance to MPAQ, as they highlight the very areas that our members need assistance with.

It also highlights that although MPAQ may have p roducts or service partners who are able to assist with these challenges, but either (and these points are being brutally honest): • • • •

The message that they are available is not getting out there; or

The message about how the products / services can help is not clear; or The products / services do not fully meet the needs and expectations of our members; or

The challenges are beyond the scope of MPAQ to be able to assist (i.e. work-life balance).

•

•

• MPAQ has a key role in promoting and recognising outstanding plumbing industry standards whilst simultaneously targeting undesirable plumbing practices.

Our Code of Conduct has been developed to promote the absolute highest standard of work and professional behaviour by members within the community. We rely on you, our members and supporters, to help us report and ultimately stamp out unprofessional operators.

MPAQ’s Is Your Plumber A Master Plumber? campaign is leading the way by building consumer awareness in the market of only using a licensed Master Plumber (www.findmymasterplumber.com.au)

Sales Ecosystems works with you to attract and retain the right customers through effective marketing, backed up by comprehensive research by some of the best minds in marketing and sales

Work-Life Balance

BUPA Healthlink provides a suite of products especially designed, priced and packaged for MPAQ members.

Moving forward, MPAQ will be reviewing all of its products and service offerings to ensure that they are able to address at least one of the aforementioned challenges, and clearly communicate exactly how it can address the challenge.

Running a business is no small feat, and anything that MPAQ can do to identify solutions and opportunities for you is always uppermost in our mind.

Watch this space over the coming months as we really hit the ground running with more cohesive communications, and more robust product and service offerings that meet the needs of you, our valued members!

Nov / Dec 2015 |

35

membership ď‚Ż

New Contracting Members NAME

COMPANY

DIVISION

Darren French

Darren French Plumber

Sunshine Coast

Aaron Pama

AJP Plumbing and Gas Services

Brisbane South

Matthew Buckley

Waterlink Plumbing

Gold Coast

Paul Smith

ADrains Precision Plumbing Pty Ltd

Ipswich

Christian Van

Christian Van Plumbing & Gasfitting

Brisbane North

Matthew Ogden

Poowee Plumbing & Gas

Brisbane North

Jacob Grace

Jacob Grace Plumbing Service Pty Ltd

Brisbane South

Andrew Spalding

AJ's Plumbing Gas & Earthworks

Toowoomba

Sean O'Keefe

O'Keefe Plumbing Services Pty Ltd

Mackay

Michael Mortimer

Express Plumbing and Gas Solutions

Brisbane North

Neil White

WRW Plumbing Pty Ltd

Brisbane North

Graham Buderus

Value Added Engineering

Brisbane South

Barry Hurd

Free Flow Plumbing and Gas Services

North Queensland

John Fish

Fish4 Plumbing & Gas

Gold Coast

Grant Goltz

Grant Goltz Plumbing Pty Ltd

Central

Mitchell Bischof

AML Plumbing & Gas

Sunshine Coast

Adam Fisher-Charles

Australian Plumbing Gas & Solar

Far North Queensland

Luke Baldwin

Pristine Plumbing & Gas Pty Ltd

Sunshine Coast

Rodney Beatson

Rodney Dale Beatson

Central

Steven Thomson

Steven Thomson Plumbing Drainage and Gasfitting

Central

Adrian Smith

KMS Mechanical & Electrical Services

Gold Coast

Rene Clauss

Fixit Plumbing

Gold Coast

Matthew Scott

Connect Right Plumbing & Gas Pty Ltd

Brisbane South

Alan Callaghan

APC Plumbing & Drainage

Gold Coast

Desmond Pears

Allclear Gas & Plumbing

Brisbane North

Ryan Bond

Bond Plumbing QLD

Gold Coast

Garry Adams

Garry Adams Plumbing

Country

Milestone Certificates NAME

COMPANY

DIVISION

Philip Williamson

Richardson Plumbing Works Pty Ltd

Brisbane South

60

Noel Gillott

Action Pipecam

Toowoomba

20

Kenneth Ball

Ken Ball Plumbing

Toowoomba

20

Gary Bergman

Gary Bergman Plumbing

Brisbane North

20

Anthony Wood

Alpine Plumbing & Gas Fitting Services Pty Ltd

Brisbane South

20

Alfred Jackson

Jackson Plumbing

Gold Coast

20

Cameron Auld

C and K Auld Plumbing Services

Sunshine Coast

20

Keith Bonarius

Keith Bonarius

Far North Queensland

20

Tony Fornataro

Tony's Plumbing Service

Brisbane North

20

Ken Krenske

Total Eden

Brisbane South

10

36

| Nov / Dec 2015

membership



Member Milestone Kerry Stark known from Starks Plumbing & Hardware Received 20 Year Milestone Who founded the company, and when?

My dad in 1953

Rainwater Tanks

Generations of the family have been involved in the business over the years until we ceased operation in 2000.

What does your company specialise in?

Noel G il memb lot receives ership 20 yea r c Presid ent Do ertificate fro m Vice n Nun n

What have been the company’s major highlights?

How do you feel the industry has changed over the years?

The change from metal pipe to poly & pvc was a big change.

Kerry Stark from Starks Plumbing & Hardware

How has your subscription to MPAQ helped the business over the years?

The journal and access to training workshops has helped us keep abreast of information within the industry over the years.

Do you still have family involved within the industry?

I have 2 sons, Greg 56 and Darren 45, who is blind, still in the industry.

Came ro year m n Auld acce pt il Presid estone certifi ing 20 ent, K elvin S cate from lade

3 ways Cbus Super is building super futures for plumbers

1.

2.

3.

Investing into new local construction projects boosting the pipeline of work for the plumbing industry Having customer service and support available over the phone 8am-8pm on 1300 361 784 Easy administration for employers, with a free SuperStream compliant system to pay your employees’ super

Gary B e year m rgman acce pting h ileston is e Kelvin Slade certificate f 20 rom

Call Cbus on 1300 361 784 or visit www.cbussuper.com.au Read the relevant Cbus Product Disclosure Statement to decide whether Cbus is right for you.

Contact 1300 361 784 or visit www.cbussuper.com.au for a copy.

Cbus’ Trustee: United Super Pty Ltd ABN 46 006 261 623 AFSL 233792 Cbus ABN 75 493 363 262.

Anth Wood ony and No , riko and G Alpine Plum as rec bing eive 2 memb 0 year ership milest on certific e ate

Nov / Dec 2015 |

37

membership 

Corporate Profiles Decina Since 1989, Decina Bathroomware has been manufacturing product in Australia to very high quality standards. Being a national company, with branches in each state and their main manufacturing and distribution out of Brisbane, Decina Bathroomware are very proud of their long-standing history and commitment to supporting Australian made products and local communities.

For more on Decina Bathroomware, visit www.decina.com.au.

ISCO Industries ISCO Industries is an HDPE pipe and fittings specialist manufacturing custom fabrication solutions and piping products, and supplying technical expertise and fusion equipment throughout Australasia.

More than a quarter of a century of experience in the HDPE industry and a commitment to providing the highest-quality materials and service has allowed ISCO to expand our reach. From Darwin to Tasmania, Perth to Brisbane, you’ll find that ISCO has shipped machines and provided pipe, fittings and fusion services throughout Australasia.

ISCO….Total Piping Solutions.

For more information visit www.isco-pipe.com.au.

Milwaukee Electric Tool Corp.

Milwaukee Electric Tool Corp. is an industry-leading manufacturer and marketer of heavy-duty, portable electric power tools and accessories for professional users worldwide.

Since its founding in 1924, Milwaukee has focused on a single vision: To produce the best heavy-duty electric power tools and accessories available to the professional user. Today, the Milwaukee name stands for the highest quality, durable and reliable professional tools money can buy.

For a full range of products visit www.milwaukeetools.com.au.

The RDO’s for 2016 are…

January

February

March

April

May

June

July

August

September

October

November

December

4 & 25

29

29

26

30

27

18

15

19

17

28

23

& Public Holidays

38

January

Friday 1 > New Year’s Day

Tuesday 26 > Australia day

March

Friday 25 > Good friday

Saturday 26 > Easter Saturday

Monday 28 > Easter Monday

April

Monday 25 > Anzac Day

May

Monday 2 > Labour Day

October

Monday 2 > Queen’s Birthday

December

Sunday 25 > Christmas Day

Monday 26 > Boxing Day

Tuesday 27 > Christmas Day Holiday

| Nov / Dec 2015



membership

The Supporters of our Industry Advanced Enviro-Septic...................................07 5474 4055

Flowpex Piping Systems..................................02 9986 0605

Reliance Worldwide.........................................1800 810 803

Ancra Australia Pty Ltd.....................................1800 426 272

Fusion Hire & Sales Pty Ltd..............................03 8770 5770

Rheem Australia Pty Ltd...................................132 552

Apollo Valves....................................................0477 223 110

Gladstone Regional Council.............................1300 733 343

Ridge Tool (Aust) Pty Ltd..................................1800 743 443

Apricus Australia Pty Ltd..................................1300 277 428

Grundfos Pumps Pty Ltd..................................07 5540 6700

Rinnai...............................................................1300 555 545

APT Management Services Pty Ltd..................07 3215 6600

Gympie Regional Council.................................1300 307 800

Rockhampton Regional Council.......................1300 225 577

Aquacure Water Treatment Pty Ltd..................07 3277 6696

Hydroflow Distributors (Aust) Pty Ltd..............03 9676 8900

Samios Head Office..........................................1300 131 282

Aquatech Solar Technologies Pty Ltd...............1300 769 904

Inform Energy Pty Ltd......................................02 9790 8479

Saniflo (Australasia) Pty Ltd.............................02 9882 6200

Armacell Australia Pty Ltd................................03 8710 5999

Isaac Regional Council.....................................1300 472 227

Select Water Tanks Pty Ltd...............................07 5546 8571

Astivita Renewables Limited............................1300 ASTIVITA

ISCO Australia Pty Ltd......................................07 3881 1838

Shore Hire Pty Ltd............................................07 3807 9796

Australian Industry Trade College Gold Coast.. 07 5635 0400

Isuzu UTE Australia Pty Ltd..............................07 3151 5845

Shower Sealed Pty Ltd.....................................1300 519 133

Australian Valve Group.....................................1800 284 287

Kennards Test and Measure Qld......................07 3823 0055

simPRO Software Pty Ltd.................................1300 139 467

AustWorld.........................................................1300 780 430

Livingstone Shire Council................................1300 790 919

SkillsTech Australia..........................................07 3244 0391

Blucher (Australia) Pty Ltd...............................0425 567 237

LWG Zurn Australia Pty Ltd...............................03 8301 9499

SolarEast Australasia Pty Ltd...........................1300 668 886

Brisbane City Council.......................................133 BNE

Mackay Regional Council.................................1300 622 529

Stiebel Eltron (Aust) Pty Ltd.............................1800 153 351

Bromic Plumbing and Gas...............................1300 276 642

Mareeba Shire Council.....................................1300 308 461

Storm Plastics Pty Ltd......................................07 3865 4811

Bundaberg Regional Council............................1300 883 699

Marine Equipment International Pty Ltd..........02 9734 8771

Stormtech Pty Ltd............................................02 4423 1989

BUSSQ Pty Ltd..................................................1800 692 877

Mascot Engineering Group...............................1300 885 295

Stratco (Qld) Pty Ltd.........................................07 3451 4444

Caroma Industries Ltd......................................1300 227 662

McKays Solicitors Pty ltd.................................07 3223 5900

Studor Australia Pty Ltd...................................1300 551 519

CBUS................................................................1300 361 784

Megasealed Bathrooms Australia Pty Ltd........1300 658 007

Sunshine Coast Regional Council....................07 5420 8618

Con-Serv Corporation Australia Pty Ltd...........1300 467 322

Milwaukee Tools...............................................1300 645 928

Taylex Industries Pty Ltd..................................07 3411 5200

Contractors and Industrial Sales......................07 5549 1255

MM Kembla......................................................07 3868 7888

The Couta Group..............................................03 8405 3386

Crowe Horwath................................................1300 856 065

Moody & Winter Sales Pty Ltd..........................07 3376 2455

The Mac Services Group Pty Ltd......................07 4841 3027

Davey Water Products Pty Ltd..........................07 3370 3700

Moreton Bay Regional Council.........................07 3205 0555

The Wondercap Company Pty Ltd....................1300 308 205

Decina Bathroomware Pty Ltd.........................07 3271 1944

Mount Isa City Council.....................................07 4747 3200

Tom Stoddart Pty Ltd........................................1300 307 289

Downtown Toyota.............................................07 3896 0100

Mt Gravatt Volkswagen....................................07 3421 0999

Total Eden.........................................................07 3275 1633

Dux Manufacturing Limited.............................1300 365 115

Paperless Management Accounting................07 4632 1966

Townsville City Council....................................1300 878 001

Ecolife Solutions Pty Ltd..................................07 3881 2300

Pentair Valves and Controls.............................1800 805 372

Tradelink Plumbing Supplies - National Office...1800 228 476

EJ......................................................................07 3216 5000

Plastec Australia Pty Ltd..................................07 5413 4444

Tradie Save Holdings Pty Ltd...........................07 3358 5019

Electrolux Home Products................................02 9317 9537

Quantum Energy Technologies Pty Ltd............02 9699 7444

Training Prospects...........................................08 8287 2566

Elgas Ltd...........................................................131 161

Queensland Brassware Association................07 3630 5744

Valves R Us.......................................................07 3865 1488

Enware Australia Pty Ltd..................................07 3637 6700

Queensland Gas Association............................1300 792 239

Viega Pty Ltd....................................................02 8858 2600

Epitomy Pty Ltd................................................02 9673 6275

Quilpie Shire Council........................................07 4656 0500

Vivax-Metrotech AUS.......................................07 3103 2844

Ergon Energy Pty Ltd........................................131 046

QUT Facilities Management.............................07 3188 2331

Zetco Valves Pty Ltd.........................................1300 659 639

Everhard Industries Pty Ltd..............................131 926

Rain Harvesting................................................1800 067 744

Zip Heaters (Aust) Pty Ltd................................1800 638 633

Finlease............................................................07 3324 2655

Reece Pty Ltd...................................................07 3889 4411

Fleetmatics Pty Ltd..........................................1800 835 117

Rehau Pty Ltd...................................................0458 230 918

Riley Chandler Hydraulic Designer With an extensive background working in the construction industry, Riley has over thirteen years of construction knowledge. More specifically he has worked as a plumber & gas fitter for various commercial plumbing companies and has been working as a hydraulic consultant for the past eight years.

Utilising the knowledge he has learned as a tradesman acquired on many sites, he has a practical understanding of the execution of hydraulics into designing projects. Riley has completed a diploma of engineering in hydraulic services, is a committee member of the AHSCA and was also finalist for hydraulic consultant of the year in 2014.

Riley is currently a consultant at Cushway, Blackford & Associates, a multidiscipline building services consultancy.

Nov / Dec 2015 |

39

MY15 Amarok Core 4x4 Manual FROM

$38,990

DRIVEAWAY�

Bi-turbo diesel engine Rear diff lock 1,050kg payload ‡ Largest tray in the class

MY15 Amarok Highline 4x4 Automatic FROM

$52,990 DRIVEAWAY *

Rear-view camera Stainless steel side steps and sports bar Satellite navigation

Find out more at www.mtgravattvolkswagen.com.au

Your Volkswagen Partner

Mt Gravatt Volkswagen 750 Logan Road, Greenslopes LMCT3898943 Tel. 07 3421 0999 Campaign Driveaway price of $38,990 is for all new and demonstrator MY15 Amarok Core 4x4 Manual vehicles, sold and delivered by 31/12/2015, while stocks last.

Campaign Driveaway price of $52,990 is for all new and demonstrator MY15 Amarok Highline 4x4 Automatic vehicles, sold and delivered by 31/12/2015, while stocks last. ‡Payload is defined as the Gross Vehicle Mass (GVM) minus the Kerb Mass. Payload is the maximum combined weight of occupants, cargo, added structures and tow ball down weight (when towing). GVM must not be exceeded. ^*Options available for an additional cost. Not available in conjunction with any other offer. Volkswagen Group Australia reserves the right to change or extend this offer. Terms and conditions apply, see vwoffers.com.au.

^ *