Master Plumber Magazine - September/October 2019

S E P T E M B E R / O C TO B E R 2 0 1 9

2019 Plumbing & Gas Awards IN THIS EDITION

Be a Safety Champion

Succession Planning for Plumbing Businesses

Tradies Raise $55k for Mental Health

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CONTENTS

September/October 2019 12 2019 Plumbing & Gas Awards 18 Technical

Electrical Isolation for Water Heaters Work for MPAQ

19 Workplace Relations

Christmas and New Year Annual Close Down

9 6 Executive

Have You Lost the Insurance in Your Super?

20 Legal

7 Industry News

QLD Home Warranty Scheme Premiums

22

Succession Planning for Plumbing Businesses

QBCC’s New Plumbing and Drainage Licensee Register

22 Business

Property Owners Trying to Claim Illegal Tax Deductions Can Land You in Hot Water

Townsville Water Wise Thanks to $10 Million Package Free Apprenticeships for Under 21s

How Much Money Should I be Making?

8 Health & Safety

24 Women’s Plumbing Alliance

Be a Safety Champion

26 Tax

Queensland Mental Health Week 2019 Embrace Emotion if You Want a Healthy Workplace

27 Drainage

5 Signs You Should Replace Your Safety Glasses Tradies Raise $55k for Mental Health

28 Calendar of Events and Training

Research Shows Tradies are Getting Healthier, but Blokey Culture Still Exists

31 Spotlight

Safety in Construction

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Email events@mpaq.com.au with your name and postal address to receive future issues of the Master Plumber magazine.

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32 Social PUBLISHED BY Master Plumbers’ Association of Queensland: 243 Bradman Street, Acacia Ridge QLD 4110 P: 07 3273 0800 F: 07 3273 0873 E: info@mpaq.com.au W: www.mpaq.com.au THE TEAM EXECUTIVE DIRECTOR Penny Cornah P: 07 3273 0800 E: penny.cornah@mpaq.com.au EDITORIAL & ADVERTISING ENQUIRIES Lisa Ross P: 07 3273 0800 E: lisa.ross@mpaq.com.au Ashleigh Stonehewer P: 07 3273 0800 E: ashleigh.stonehewer@mpaq.com.au DESIGN PrintPublish P: 1300 98 94 91 E: info@printpublish.com.au PRINT Printcraft P: 07 3291 2444 E: marketing@printcraft.com.au

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| MASTER PLUMBER MAGAZINE September/October 2019

Editor’s Note LISA ROSS – Editor Welcome to the September/October edition of the Master Plumber Magazine The past few months have been a whirlwind of activity for MPAQ, and one event I want to mention in particular is MPAQ’s inaugural Fraser Island 4WD trip.

We had just under 40 people for the trip in August (including children) and what a great experience it was! A few members have been requesting we host something like this as an opportunity to get to know other people in the industry and their families.

We camped up at Cathedrals on Fraser with most people arriving on Friday afternoon through treacherous high tides on the beach. Luckily everyone was pretty experienced with driving on the sand and made it through without too many problems! We had an early breakfast on Saturday morning, before eight cars headed off toward the Sandy Cape (north of the island) and inland to Wathumba Lake. Another two cars headed south from camp to Lake McKenzie with a stop on the way back to Eli Creek.

Some of the kids caught fish during the trip and others enjoyed a nice swim

in the lakes. Only a few dingoes were spotted during our travels, and only one car got bogged on our adventures (sorry Simon, I just had to mention it!).

Saturday night included drinks and dinner around the campfire and a bit of light trivia (which was highly competitive), with plenty of prizes given out. Overall the experience was really rewarding, and I believe some great friendships were made. Keep an eye out for the next trip we plan! Check out all the photos from the trip on our Facebook page.

Congratulations to all members reaching milestones in this edition, and a warm welcome to our newest members. I hope to see you out and about!

Lisa

34 Member News 37 Milestone Members

24

35

33 Product News

Pressure Gun Happy Smart Bathrooms Changing Lives!

Workplace Safety is at the Heart of Enware’s Design

31

38 New Members 39 Supporters

MPAQ COUNCIL PRESIDENT Kent Vickers P: 0418 883 999 E: kvickers@qigs.com.au

TRUSTEES Bill Watson AM P: 07 3273 2333 E: bill@connectorsgroup.com.au Bob Kimlin P: 07 4772 6308 / 0419 744 383 E: bobk@live.com.au

VICE PRESIDENTS Don Nunn P: 0418 717 470 E: dgnunn1950@gmail.com Patrick Robertson P: 07 3276 8833 E: info@rpgs.com.au

LIFE MEMBERS G Cottee, F Huysing, B McGrath OAM, MJ Moor, T Morris, J Porter, NF Sharman, BD Wallace, WB Watson AM, R Kimlin

PAST PRESIDENT Kelvin Slade P: 0417 787 284 E: sales@sladebrosplumbing.com.au TREASURER John Salmon P: 07 3862 2777 E: john@salmonplumbing.com.au COUNCILLORS Dennis Yarrow P: 07 3277 5742 E: admin@yarrowplumbing.com.au Michael Ryan P: 3630 4744 E: mryan@beavisbartels.com.au Rob Brouwers P: 0411 413 400 E: rob@backflow.net.au Sam Hannant P: 0405 647 046 E: sam@yesfire.com.au Harle Gall P: 0437 768 409 E: h.gall@laserplumbing.com.au Ben Crew P: 0400 364 665 E: ben@bcprojectindustries.com

MERITORIOUS SERVICE MEMBERS A Chapman, B McGrath OAM, T Morris, D Powell, B Wallace, R Weaver, M Wilshere DISCLAIMER Opinions expressed in this publication are not necessarily those of the MPAQ, nor does the MPAQ guarantee the accuracy of statements made by contributors or advertisers or accepts responsibility for statements they may express in this publication. The MPAQ does not accept liability to advertisers, which may be held contrary to the Trade Practices Act 1974. The MPAQ reserves the right to refuse, cancel, amend or suspend any advertisements or inserts without reason.

MASTER PLUMBER MAGAZINE September/October 2019 |

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EXECUTIVE

PERSPECTIVE Earlier this year MPAQ surveyed you, our members, to ask a number of different questions to obtain feedback about the Association and the industry as a whole. One of the key questions asked was: “What are the challenges you face in your business?”

The highest responses were cash flow, unlicensed people performing plumbing work, managing work-life balance, and lack of compliance in the industry.

Penny Cornah, Executive Director

Cash flow Cash flow was the highest chosen challenge, so MPAQ decided to partner with the Australian Taxation Office (ATO) and Xact Accounting to create a Small Business Masterclass specifically for plumbing and gas businesses.

We often get asked about cash flow, obligations with the ATO, claiming money back, and more, so we ran two pilot sessions in Brisbane, designed specifically to help plumbing business owners implement good business practices focussing on simple and timesaving digital options.

Following feedback from these sessions, MPAQ has broken down the courses into a number of sub sessions, which will be running later in the year and into 2020. Please visit www.mpaq.com.au for dates and times. MPAQ will be looking to record these sessions so they can be accessed by all members digitally.

The sessions have been broken down into the following areas: • Charge out rates • Understanding financial statements • Tax deductions • Hiring workers • Paying workers • Asset protection and business structure • Budgeting and forecasting

Guide to Calculating Charge Out Rates Apart from these sessions, MPAQ also developed a Guide to Calculating Charge Out Rates in conjunction with Xact Accounting.

This guide was launched in the previous issue of the Master Plumber magazine and is available for digital download from the MPAQ website. We have received really positive feedback in relation to this guide. We know that undercharging can be easy to do if you do not start with the correct cost base. We understand that some operators do not fully understand the difference between a margin and mark-up and this can lead to minimal business profits, inconsistency in average charge out rates across the industry, and unrealistic expectations from customers on what is a fair fee. The guide helps to show you how to calculate charge out rates to assist you with the growth and profitability of your business.

Coupled with the guide we have released, there is also a charge out rate calculator available for download on the MPAQ website.

For further information please visit www.mpaq.com.au or contact me on 07 3273 0800.

PRESIDENT’S MESSAGE The 2019 Plumbing & Gas Industry Awards were held at the Brisbane Convention and Exhibition Centre in July and what a night it was!

Let me start by congratulating all the finalists and especially the winners for lifting the bar to a new level again this year. Once again, this year the standard of the work completed by the Queensland plumbing and gas Kent Vickers, President fraternity was exceptional, and the competition to win each category proved difficult for the judges.

The night was a resounding success and the staff at MPAQ delivered an amazing experience for all those that attended.

Safety is Everyone’s Business Each October, Queensland recognises the need for all of us to step back and refresh our focus on safety.

We all live such busy lives that a gentle reminder that safety is everyone’s business is always prudent. The world has evolved into a place where we are all responsible for our well being and it is everyone’s right to go home safely to our families. We all understand the importance of personal protective equipment (PPE), Safe Work Method Statements and procedures, but one topic that never seams to attract enough exposure is our mental health.

All of us in the Queensland construction industry are aware of the ever-growing focus on completing the job safely, but if we don’t have our mental health right, then there is a much higher risk to injure ourselves and the people we work alongside.

Poor mental health contributes to the most frightening statistics for suicide in our industry and those who read this magazine would remember my comments from September last year. Unfortunately, not much has changed, but we must keep trying to reduce the horrifying numbers.

There are several programs such as Mates in Construction, Beyond Blue and Lifeline that run excellent sessions, but at the end of the day we know the people we work with better than anyone. It’s often more obvious to us that something is not quite right, and it is up to us to notice, ask, and help each other out especially when life won’t stop kicking you in the guts.

From personal experience, the fact that you have noticed something is not right with a mate is often the catalyst they need to open up and start to talk about their problems. If you notice something’s not quite right about one of your mates, please take them aside and tell them that you have noticed a change and ask them if everything is OK. If they are experiencing poor mental health then I suggest you stay with them and put them in touch with one of the agencies mentioned above.

Just remember that one day it might be you, and I’m sure you would like someone to notice that you’re doing it tough and ask: Are you OK?

Life’s good!

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| MASTER PLUMBER MAGAZINE September/October 2019

INDUSTRY NEWS

QLD HOME WARRANTY TOWNSVILLE WATER WISE THANKS TO SCHEME PREMIUMS

$10 MILLION PACKAGE

Townsville residents are set to ‘wise up’ when it comes to water waste with the Queensland Government funded Water Smart Package.

Insurance premiums for residential construction work in Queensland have increased by 3.85% as of 1 August 2019.

These increases are necessary to ensure the continued sustainability of the Queensland Home Warranty Scheme. This affects the premium for all contracts for residential construction work signed on or after 1 August 2019.

How much will the increase add to the cost of housing?

Contract Value

Current Premium

New Premium

$3,300 renovation contract

$199.30

$206.95

$31,982 renovation contract (average renovation contract)

$393.75

$408.90

$200,000 renovation contract

$1,944.50

$2,019.35

$500,000 renovation contract

$5,523.75

$5,736.40

$290,205 new residence (average $1,866.40 cost of constructing new home)

$1,938.25

$500,000 new residence

$4,883.25

$5,071.25

$1,000,000 new residence

$10,439.15

$10,841.05

For further information including frequently asked questions, visit the QBCC’s website www.qbcc.qld.gov.au and look under the Queensland Home Warranty Scheme section.

QBCC’S NEW PLUMBING AND DRAINAGE LICENSEE REGISTER MPAQ has been advocating and lobbying the government to develop a Plumbing and Drainage Licensee Register for occupational licensing.

The Queensland Building and Construction Commission (QBCC) launched the new Plumbing and Drainage Licensee Register online in July, which provides the ability for anyone to search for an occupationally licensed person.

Included in the public register is: • Licensee name and licence number • Licence status (e.g. Active, Expired, or Suspended) • Description of licences held • Details of any endorsements or conditions Visit https://my.qbcc.qld.gov.au/s/pd-licensee-register to view the online register.

Member for Mundingburra and Minister for Communities, Disability and Seniors, Coralee O’Rourke, representing Natural Resources Minister, Dr Anthony Lynham, in Townsville, said the $10 million state-funded program was further proof of the government’s commitment to water security and longevity for Townsville residents now and into the future.

“This program will benefit at least 19,000 Townsville households, by providing vouchers or rebates of up to $500 for concession card holders, and up to $300 for other Townsville residents,” Mrs O’Rourke said.

“There’s a great range of water-wise products that renters, homeowners and body corporates, are able to buy including rainwater tanks, pool covers, low-flow shower heads and shower timers.”

“Hundreds of dollars will go straight back into the pockets of almost a third of Townsville’s families and residents, to help them save water.

“Our additional $10 million commitment to the people of Townsville, comes on top of the Palaszczuk Government’s $215 million funding for the new Haughton Pipeline and will help ensure Townsville’s water security into the future.”

The Mayor of Townsville, Cr Jenny Hill, said the Water Smart Package would boost the local economy and deliver the biggest water conservation campaign ever seen in Townsville.

The Palaszczuk Government committed $225 million for Townsville’s water security, with $215 million already put towards the Haughton Pipeline Duplication Project.

Visit www.townsville.qld.gov.au for further information.

FREE APPRENTICESHIPS FOR UNDER 21s The Queensland Government announced in August that they are increasing support for young Queenslanders up to the age of 21 by providing access to fully subsidised training across 139 priority apprenticeship or traineeship qualifications.

Free apprenticeships for under 21s will cover the cost of training for apprentices and trainees who commence or are undertaking a priority apprenticeship or traineeship qualification from 1 July 2019 to 30 June 2023.

Qualifications on offer include traditional trade areas such as electrical, plumbing and engineering, as well as non-trade areas such as healthcare, hospitality and early childhood.

To be eligible, you must be employed as an apprentice or trainee under a training contract in one of the 139 priority apprenticeship or traineeship qualifications on or after 1 July 2019.

The Queensland Government will cover the full cost of training in the listed priority qualifications, so eligible students don’t contribute to training fees. However, apprentices and trainees may incur related costs such as uniform and resource costs.

For further information, visit the Department of Employment, Small Business and Training website, www.desbt.qld.gov.au.

MASTER PLUMBER MAGAZINE September/October 2019 |

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HEALTH & SAFETY

BE A SAFETY CHAMPION

QUEENSLAND MENTAL HEALTH WEEK 2019

Queensland Mental Health Week (QMHW) is an annual event that aims to shine the spotlight on what all of us can do to look after our mental health and reach out to those who need support.

October is National Safe Work Month, and this year’s theme, Be a Safety Champion, demonstrates that anyone, both employers and workers, from any occupation or industry can be a champion for work health and safety.

Everyone can support a safety culture at their workplace and promote best practice work health and safety initiatives, and we can all strive to Be a Safety Champion at work this October.

How can you be a safety champion?

1. Visit the Safe Work Australia website, download the available resources, and run a safety initiative in your workplace.

2. Share how you champion work health and safety on social media using #safetychampion.

3. Subscribe to the National Safe Work Month virtual seminar series to receive updates.

To find out more about National Safe Work Month visit www.safeworkaustralia.gov.au.

Article source: Safe Work Australia www.safeworkaustralia.gov.au

31 July

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| MASTER PLUMBER MAGAZINE September/October 2019

Work-related mental health conditions have become a major concern in Australian workplaces due to the negative impact on individual employees and the costs associated with the long periods away from work that are typical of these conditions.

Each year: • 7,200 Australians are compensated for work-related mental health conditions, equating to around six per cent of workers’ compensation claims.

• Approximately $543 million is paid in workers’ compensation for work-related mental health conditions.

Get involved in this year’s Mental Health Week, 6-13 October 2019, and show your organisation’s commitment to positive mental health at your workplace.

For more information on how to get involved in this year’s Queensland Mental Health Week, visit www.qldmentalhealthweek.org.au.

HEALTH & SAFETY

5 SIGNS YOU SHOULD REPLACE YOUR SAFETY GLASSES While the Australian Standards do not indicate a set replacement schedule for protective eyewear, at some point, your safety glasses will need to be replaced.

Whether it’s from normal wear and tear or changes to your circumstances, here are five signs that it’s time to get a new pair of safety specs.

EMBRACE EMOTION IF YOU WANT A HEALTHY WORKPLACE The World Health Organisation recently recognised the serious effects of burnout, defining it as a syndrome resulting from chronic workplace stress that has not been successfully managed. The condition is characterised by feelings of energy depletion or exhaustion, increased mental distance from one’s job, or feelings of negativism or cynicism related to one’s job and reduced professional efficacy.

1. Y ou have recently changed jobs, started a new job or increased your responsibilities to include new tasks Choosing protective eyewear is a detailed process that takes into consideration the characteristics of the wearer, task and environment. In other words, you can’t just pick up any old pair of safety specs and assume they’ll do. Any changes to your work environment or tasks may require a new pair.

Recent findings reveal that workers who describe themselves as mentally distant, or disengaged – a key indicator of burnout – had 37% more absenteeism, 49% more workplace accidents, and 60% more issues with accuracy and defects; therefore, businesses need emotionally intelligent leaders who know how to respond to a situation in a way that facilitates positive behaviours.

Insight and awareness about the feelings of others is a skill that can be learned and developed. Upskilling managers to both identify and manage their own emotions, as well as those of employees, is vital for a harmonious workplace.

How can you encourage emotions and create a positive workplace?

Start at the Top

Leaders set the tone for organisational culture and communication. They can implement proactive resilience initiatives that aid wellbeing and engagement, resulting in an increase in productivity and of wellbeing factors by up to 40%.

Support Constructive Conversations

At some point, we’ve all experienced a well-intentioned attempt to have an honest work discussion that has led to hurt feelings, further distress and avoiding these exchanges altogether. However, creating an opportunity to have these discussions and to clear the air can be very beneficial.

Improve Self-Regulation

Leaders must show the ability to control or redirect impulsive actions and feelings that might negatively impact a highly charged or difficult situation. Try to remain uninvolved in office politics or conflict and avoid impulsive decisions.

Learn about Emotional Intelligence

The best way to develop self-awareness, self-regulation, self-motivation and empathy is to practice these daily in the context of your work environment. This creates a culture that encourages and empowers employees.

Focus on Mental Health and Wellbeing

With mental health issues receiving significant attention in the media and with 72% of employees asking their employers to champion mental health and well-being, leaders need to create an environment where talking about them is normalised. Sharing their own strategies for promoting mental health and wellbeing allows staff to open up about their own experiences and to ask for help.

MPAQ members who would like assistance and advice for their employees can call the MPAQ office on 07 3273 0800.

Article source: www.kochiesbusinessbuilders.com.au

2. Your safety eyewear is damaged

If your safety specs or goggles get damaged, then they’re unable to do their job of protecting your eyes. Whether it’s a knock from a projectile that cracks the lens or notable scratches that impair your vision, you don’t want a damaged pair of specs between you and a hazard.

3. Your safety eyewear is old

While an old pair of safety specs may have served you well, it’s worth checking out new products to see if you’re missing out on features that could be offering greater protection. As new technology and materials enter the market, personal protective equipment (PPE) may be reinvented to increase its effectiveness, comfort and fit. Any time a Standard is updated, you should double check that your current PPE is still compliant.

4. Your prescription changes

This one is for all of you out there using prescription safety eyewear. Anytime your prescription is updated, you need to get a new pair of safety glasses. No excuses.

5. You can’t see clearly and it’s not your eyesight

Perhaps your lenses stay blurry despite cleaning, they’re always fogging up, or the sun’s glare is bothering you more recently. As safety glasses age, special surface coatings can start to wear away and offer less protection, resulting in reduced clarity of vision.

Is it time to replace your safety glasses?

Check out the new ProChoice Surge Polarised Safety Glasses and Switch Safety Glasses at www.prochoicesafetygear.com.

MASTER PLUMBER MAGAZINE September/October 2019 |

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HEALTH & SAFETY Monkey Off Your Back Riders present cheque to Beyond Blue

TRADIES RAISE $55K FOR MENTAL HEALTH

Following a 3,500 kilometre ride through hail and snow that saw 25 plumbers and electricians stop at some 30 townships as they looped Victoria and South Australia in June, riders reunited to present a cheque for almost $55,000 to staff at the Beyond Blue headquarters in Melbourne.

This is the third ride for O’Brien Electrical & Plumbing and Laser Plumbing & Electrical members since 2014 when the tradies rode to the Gold Coast on recycled postie bikes and then rode to Cairns from Melbourne in 2017. In total, the riders have raised $330,000 for the charity with another $80,000 raised in 2015 when the group took on the challenge of walking the Kokoda track.

Mark Hailes from Laser Electrical Lilydale is proud of what the riders have achieved over

the years. Starting initially as a way for the business owners of O’Brien Electrical & Plumbing and Laser Plumbing & Electrical to escape the stresses of business and talk to other men with a common interest, the ride developed into regular catch-ups with even a few members from New Zealand joining in.

“In talking, we found that many of us had experienced issues with anxiety and depression, and we wanted to do something about it. We never thought that the ride would grow to what it has become, but we’re glad it has as it means people are understanding the importance of talking about your problems. For us, that is the most important part of the ride.”

Do you have a story you would like to share? We’d love to hear it! Send us an email at events@mpaq.com.au or call the MPAQ office on 07 3273 0800.

RESEARCH SHOWS TRADIES ARE GETTING HEALTHIER, BUT BLOKEY CULTURE STILL EXISTS Seven out of 10 tradies consider themselves fit and try to eat healthily – challenging the pie eating, chocolate milk drinking stereotype – but a persistent blokey culture is leading to serious injury. The Australian Physiotherapy Association’s (APA) annual survey, released in August to mark Tradies National Health Month, revealed some concerning attitudes amongst tradies and a disconnect between their attitudes to work and sport.

APA National President Phil Calvert said, “Our research shows that of those tradies who exercise or play sport regularly – more than half will spend a few minutes stretching and warming up because they know this helps reduce injuries.

Yet when it comes to starting work for the day, in many respects another type of ‘sport’, less than a quarter will warm up, even though they know it could prevent stiffness and soreness at the end of the day.”

“When we dug deeper we found the majority of tradies were open to the idea of warming up

10

if they felt their boss would be supportive of it.

So there’s a real opportunity for trade employers to take a proactive position and encourage their employees to spend a few minutes each day getting their bodies warmed up for the physical work ahead.”

“Tradies are at particular risk of a range of injuries as a result of the intensity and repetitive nature of their work, so it’s important that they put these preventive health measures in place and get help before little niggles turn into more chronic issues. In this respect physios can be a tradies best friend.”

The Tradies Health Survey 20191 highlighted the blokey culture still symptomatic of many Australian tradies, including: • 88% reported taking good care of their tools while just over 60% said they take good care of their bodies and mental health.

• Only one quarter of tradies felt comfortable talking to co-workers about a mental health issue affecting their work, while just over half (53%) were open to discussing physical health concerns.

| MASTER PLUMBER MAGAZINE September/October 2019

• 69% believe that it is normal to be sore as a result of the work they do.

• 42% push their bodies past their healthy limits.

• 32% follow safe lifting guidelines.

• Almost half (48%) hadn’t taken a sick day in the past six months.

“At the end of the day we all want to go home safely to our families, so tradies should look at all options to make sure they are in the best physical and mental shape to get through the day. That might include warmup stretches at the start of the day and open dialogue with bosses and co-workers about personal injuries or issues affecting their work.”

Tradies National Health Month is an annual awareness campaign that focuses on the health of Australian tradies and the benefits of physiotherapy to support better health outcomes.

Visit www.choose.physio/fortradies for more information.

1. Tradies Health Survey – a national survey of tradies

by Empirica Research for the Australian Physiotherapy Association; June 2019. Report available on request.

HEALTH & SAFETY

SAFETY IN CONSTRUCTION Construction is hard work. It’s exposed to the elements and it’s physical. It’s arguably the most hazardous industry in which to work.

Workers’ compensation statistics reveal that more claims were paid to construction workers in Queensland than any other industry in 2017-18 – around $157 million. This is 40% higher than manufacturing and triple the payments made to Queensland’s mining Robert Sobyra, Director workforce. of Evidence and Data, The productivity drag of these injuries is Construction Skills Queensland (CSQ) significant. On average, 60 working days are lost for each construction compensation claim.

Most of these injuries are caused by hazardous manual tasks, such as carrying heavy loads or maintaining awkward postures for prolonged periods.

The risks of asbestos are now well-known across the industry. More recently, the spotlight has been shone on products containing crystalline silica, including stone, concrete, bricks and tiles. Working with these products carries acute risks for many construction trades.

A less deadly but perhaps more insidious issue is the prevalence of ‘sprains-and-strains’ in the industry. This makes up half of all compensation claims and often becomes chronic, with 15% of affected workers not returning to work.

Research has shown that construction workers are three times more likely than the general population, and 1.5 times more likely than other blue collar workers, to acquire a sprain-and-strain injury.

These trends are being exacerbated by the ageing population.

• operating high risk equipment; and • raising workers’ general level of health, safety and well-being.

For the plumbers, there will be a special emphasis on maintaining water systems to prevent Legionnaire’s Disease.

However, CSQ and government agencies can only do so much. The bottom line is that the industry must find ways of working that are less physically demanding.

We are already seeing a trend toward offsite construction. This makes it possible to accommodate many less hazardous task designs. Factories can be air-conditioned, production can be arranged so the work is brought to the worker rather than the other way around, and autonomous machines and robots can relieve much of the manual burden.

Yet the reality of our industry means that some degree of manual exertion and heavy lifting will continue to be asked of human operators. For example, there will always be a need to send workers into crawlspaces to repair or retrofit existing plumbing work.

So-called ‘wearable’ technology holds great potential for reducing the risks of these tasks.

The most promising example of a wearable device is the ‘exosuit’ – a lightweight vest that reduces the perceived load associated with manual handling. This means a worker lifting and carrying a 20kg bag of concrete mix would experience a weight of only 10kg.

These devices are already in wide use across the automotive, shipbuilding and logistics industries, and are making their way onto construction sites in other parts of the world. Wearables may well prove to be the most important innovation for construction workers since the cordless tool.

Learn more about CSQ at www.csq.org.au or call 07 3846 8700.

HAS YOUR

INSURANCE

BEEN CANCELLED?

Upper body robotic exoskeleton vest (EksoBionics)

Super funds are now required to cancel your insurance if your account is inactive, because premiums reduce super account balances*.

Construction work is hard enough if you are in your 20s or 30s. If you are over 50, it becomes incredibly demanding. We slow down with age, our range of movement decreases sharply, and our hand-eye coordination diminishes. A few decades on the tools takes an inevitable toll.

That’s why the disability rate among construction workers skyrockets from around 45-50 years of age. Disability occurs when an injury becomes so severe that returning to work is not an option.

With the average age of construction workers rising every year (the proportion aged over 45 grew 25% over the last 30 years) these stats are only going to get worse, causing greater harm to workers and dragging down industry productivity.

BUSSQ wants to help you protect your insurance, so you aren’t left out in the cold with no cover for accident or ill health.

Find out more at info.bussq.com.au/ protectyourinsurance or call 1800 MY BUSSQ (1800 69 2877)

So what is to be done?

For our part, CSQ will invest an extra $2 million in 2019-20 to deliver awareness, education and preventative training for a range of health and safety issues. This investment will address: • working with products containing silica and asbestos; • working safely in hot and sunny conditions;

*

Protect Your Super legislation introduced on 1 July 2019 defines an account inactive if there have been no contributions or rollovers received for 16 months or more. The information supplied in this advertisement is general advice only and does not take into account or consider your personal objectives, financial situation or needs. Before acting, you should review the relevant Product Disclosure Statement to ensure you have all the information about the relevant BUSSQ product and how it works and consider the appropriateness of the information to your needs or seek independent advice from a properly qualified professional. Prepared by BUSS(Queensland) Pty Ltd (ABN 15 065 081 281, AFSL 237860) as Trustee for BUSSQ (BUSSQ Fund, ABN 85 571 332 201).

MASTER PLUMBER MAGAZINE September/October 2019 |

11

2019 PLUMBING & GAS INDUSTRY AWARDS

Celebrating 20 Years of Excellence years of excellence

Thanks to the Event Partner

For 20 years plumbing and gas professionals have been coming together once a year to recognise the hard work, dedication, and achievements of their peers. On Friday 19 July 2019, the industry came out in force once again to celebrate not only the successes of the last 12 months but also the 20 year milestone of this important, prestigious industry awards night.

Some of South East Queensland’s most innovative and exciting construction projects featured this year, with the Howard Smith Wharves revitalisation project and the new world class Brisbane Quarter Precinct among the stand out projects that won on the night. Alongside the world class projects, this year the plumbing industry recognised exemplary leadership, exceptional business acumen, and the growth, knowledge and skills of Queensland’s best apprentices.

This year also introduced some new categories into the fold, including passive fire excellence, a businessperson of the year, and a plumber drainer gas fitter of the year, reflecting the ever changing standards and growth of our industry.

It was a night of trophies, certificates, and recognition. It was a night of mirror dancing, laser violinists, and hand clappers. It was definitely a night to remember!

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2019 PLUMBING & GAS INDUSTRY AWARDS

EVENT PARTNER

AWARD PARTNERS

WELCOME PARTNER

AFTER PARTY PARTNER

ENTERTAINMENT PARTNER

GUEST GIFT PARTNER

SOCIAL PARTNER

SUPPORTING PARTNERS

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2019 AWARD WINNERS

Bray Warry and Toni Banfield, Australian Industry Trade College (AITC)

Kelvin Slade, Slade Bros Plumbing, who accepted the award on behalf of William Cross on the night, with Nikia Chapman, simPRO

William Cross presented with his award post event

Bray Warry, EEP Plumbing – Australian Industry Trade College School Based Apprentice of the Year Bray is passionate about quality workmanship and believes that unlicensed handymen are one of the biggest issues in the plumbing industry. In the future he would like to travel abroad to help build schools and hospitals and one day own his own business.

Connor Stafford, Allanna Plumbing Services – Construction Skills Queensland Merv Harris Memorial Bursary Award Plumbing has played a significant part in Connor’s family history, and he will become a fifth generation plumber on completion of his apprenticeship. His biggest training achievement to date is winning one of 10 Rheem plumber grants through a nation-wide competition, and looking ahead he hopes to take over the family business one day.

“The event was a great experience, and it was really amazing to go to a lovely dinner surrounded by so many important figures from the plumbing industry.”

William Cross, Slade Bros Plumbing – simPRO Second Year Apprentice of the Year While completing his apprenticeship at Slade Bros Plumbing, William has been enjoying all facets of maintenance plumbing and particularly likes backflow and gas. He was a finalist for the 2018 awards program as well and hopes to start his own business in the future.

“Winning this has given me motivation to try for another award next year, in particular the Merv Harris Memorial Bursary Award, which my dad won 30 years ago.”

Nathan Crowley, Axis Plumbing – The Plumbers’ Union Queensland Third Year Apprentice of the Year (EBA) Nathan is currently employed by Axis Plumbing and is studying at the Service Trades College. Nathan considers this career path to be the best decision he’s ever made and looks forward to finishing his plumbing apprenticeship with his sights set on sprinkler fitting in the future.

“For anyone that gets nominated in the future, my advice would be to grab it with both hands and run with it.

For someone else to go out of their way to nominate you for something as big as this award; it means they see you putting in the work and think you should be rewarded for it.”

Kurt Finch, All About Plumbing SEQ – MPAQ Third Year Apprentice of the Year This was Kurt’s second win in a row, having taken out the Second Year Apprentice category last year.

He commenced his apprenticeship as a mature age apprentice, and his passion currently lies with civil constructions. His employer described his work ethic as brilliant and said he is the best plumber they have ever had.

“Winning this award reinforces to me and my family that I made the right choice to change careers and become a mature age apprentice.”

Patrick Wright, CC P & D – The Service Trades College Fourth Year Apprentice of the Year and Reece Queensland Apprentice of the Year Patrick has a fierce passion for the trade and demonstrated a great understanding of the challenges faced by the plumbing industry in terms of unlicensed and poor quality work. He recently won the Plumbing Industry Climate Action Centre (PICAC) plumbing apprentice competition and has since travelled to the US to compete in the international plumbing competition. Patrick’s employer described him as the future of the company and said that you might get only three apprentices like Pat in a lifetime.

“Being an apprentice plumber has created opportunities beyond my expectations and for that I am truly thankful for all those involved in helping me achieve such goals.”

Kurt Finch (centre) with MPAQ’s plumbing ambassadors Dan McClinton and Natalie Christian

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Michael Kinnane, Construction Skills Queensland (CSQ) and Connor Stafford

Nathan Crowley and Gary O’Halloran, Plumbers’ Union Queensland

Patrick Wright and Adrian Shackleton, The Service Trades College

Patrick Wright and Nick Gricks, Reece

2019 AWARD WINNERS Jess Pasfield, Pasfield Plumbing – Tradelink Andrea Vogler Women in Business Award Since Jess and her husband Dan started their business they haven’t looked back. They won the Service Excellence award last year, and innovation and goal setting is something that Jessica strives for in business every day. She is also currently in her first year as a plumbing apprentice and has already been approached by a number of ladies, both at industry events and online, interested in her journey and how they too could get involved.

“Building a company from the ground up is seriously hard work. We have hit the ground running and been non-stop, so this award really does feel like we are doing the right thing and achieving our goals!”

Sonya Hughes, Hughes Plumbing Contractors – Tradelink Andrea Vogler Women in Business Award Sonya believes that leadership stems from strength and collective positive steps forward within a company, from both the director and employees across to the customers and stakeholders. Ensuring customers are the priority and recognising, rewarding and valuing the hard work of employees are at the forefront of Sonya’s day to day business processes.

“I’d encourage all women that work in this wonderful industry to take advantage of the support and networks available and to really enjoy yourself on the journey.”

Nathan Lowis, Natco Plumbing – All Trades Queensland Plumber Drainer Gas Fitter of the Year Nathan created Natco Plumbing in 2007, originally as a sole operator. Over the years he has trained and mentored two apprentices (who are now fully qualified plumbers) and has his third apprentice due to qualify this year. His wife, Tracey, describes him as a quiet achiever, and customer testimonials only helped to highlight Nathan’s profound leadership skills and do it right the first time attitude and work ethic.

“It is an incredible honour to win this inaugural award. Thank you to our loyal customers who make all of this possible.”

Kelvin Slade, Slade Bros Plumbing – WFI Industry Leadership Award Kelvin has worked in various sectors and roles in the industry throughout his career. He joined the family business, Slade Bros Plumbing, in 1991 and is now the owner manager with his wife Mandy. In November 2016, Kelvin was awarded a Churchill Fellowship to travel the world to research legislation and best practice in legionella management and treatment. He has held many leadership roles throughout his career and has been active on industry panels and boards, as well as being a registered trainer and delivering training courses across Queensland.

“Winning the award was fantastic but when you strip away the glitter, it’s the peer recognition behind the award that is the most rewarding and humbling.”

Rory O’Malley, DMA Engineers – AHSCA Qld Hydraulic Consultant Design of the Year The $120 million Sundale Garden Village project is the Sunshine Coast’s first health and aged care facility to be certified under the national EnviroDevelopment sustainability certification and the first to receive ‘six leaf’ accreditation in all six defined sustainability program categories. The client’s desire to “kick some seriously green goals” inspired some specific design innovations including electric instantaneous hot water and a fully coordinated ‘wet’ stormwater system in the basement.

“The work we do is often behind the scenes, so it’s great for the team to get some rare recognition for the hard work we do each day. It’s equally rewarding for us to see our client’s project be recognised.”

Robert Sharman, A N & R Sharman – Reliance Worldwide Corporation Businessperson of the Year This year Robert will celebrate being a licensed plumber, drainer and gas fitter for 44 years. Honesty, efficiency and offering the best possible service to customers is what has kept Robert’s company going strong for 18 years.

Having serviced the Stamford Plaza Brisbane for the past 25 years, Robert has gained many valuable connections and is the go to guy for fellow industry individuals looking for advice.

“The Master Plumbers function was absolutely amazing and we would highly recommend it – fantastic night! It is an absolute credit to Penny and the awesome team at MPAQ.” Luke Wilkes, LPW Plumbing & Gas (Union Street) – CBUS Domestic and Residential Technical Award The domestic project designed and installed by LPW Plumbing & Gas incorporates the vital elements of water and energy efficiency and includes the use of sustainable piping systems to deliver the demanding flow and pressure requirements. The heated water is supplied through two 6 star energy rated Rinnai continuous flow gas water heaters ensuring the flow and temperature demands for each floor level are reliably met, while minimising excessive cold water draw off achieving both energy and water efficiency.

“A lot of effort went into the project and the award is the icing on the cake.

The exposure for our business since winning has been priceless.”

Jess Pasfield and Alison Francis, Tradelink

Alison Francis, Tradelink, and Sonya Hughes

Trish Fidow, All Trades Queensland, and Nathan Lowis

Kelvin Slade and Sharlene Smith, WFI

Rory O’Malley and Bruce Dan, Association of Hydraulic Services Consultants Australia (AHSCA)

Robert Sharman and Peter Piroso, Reliance Worldwide Corporation (RWC)

Luke Wilkes and David Lutley, Cbus

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2019 AWARD WINNERS

Helen Sharpley, Qleave, and Matt Ryan, Beavis and Bartels

Martin Hollywood and Sam Hickey, Hollywood Plumbing with the Hon. Mick de Brenni MP, Department of Housing and Public Works

Greg Bence and Jason Veness, Plumbing Logix, with Troy Wolter, BUSSQ

Joseph and Courtney Egan, The Brisbane Plumbers, with Troy Wolter, BUSSQ

Justin Giles, James Giles Plumbing, and Lachlan Duff, Elgas

Danielle (left), Chris (second from left) and Justin (right) from Cooke & Dowsett with Robert Manson from Fyreguard (second from right)

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Beavis and Bartels (Brisbane Quarter) – Qleave Commercial and Industrial Technical Award Brisbane Quarter encompasses a complete city block and will include Australia’s first purpose built W Hotel. It also includes two levels of riverside dining and luxury retail shopping beneath a 40 storey state of the art Prime Grade office tower, as well as an 82 storey luxury residential apartment building.

All towers had complex systems including cold water, stormwater, hot water, sanitary plumbing and drainage systems. The natural gas system that has been installed serves the entire complex. This system is one of the largest in Brisbane City and one of the most diverse as it serves all three towers and every single commercial tenancy on the podium.

“I would like to say a big thank you to all the B & B team for their efforts over the past year, it has been a big year and without each individual in the company going above and beyond in their daily roles we wouldn’t have been able to receive this award on the night.”

Hollywood Plumbing (Howard Smith Wharves) – Department of Housing and Public Works Innovative Project Award The site is a 3.4 hectare, 560m parcel of Brisbane CBD located under the Northern side of the Story Bridge and now contains a five-star hotel, multiple restaurants and function venues plus green space gardens and lifestyle areas. Drainage systems were installed using a piping system made with the latest technology in polypropylene and mineral fibres to ensure minimal noise levels were generated during operation. There was also innovative pumping solutions utilised to maintain a dry basement in the 360 bay underground carpark.

“Winning this award gives a greater sense of achievement for our staff and a heightened company profile to promote.”

Plumbing Logix – BUSSQ Service Excellence Award Plumbing Logix deliver design and construct projects across South East Queensland, and as a company they value logical and strategic approaches. As part of their commitment to ongoing improvement and service excellence, they recently implemented a client satisfaction rating system to monitor project outcomes, as well as an internal productivity management system to track and monitor labour efficiency across projects.

“It is great to get recognition for the extra distance we go for our clients, and hopefully this will help us grow and prosper as a company going forward.”

The Brisbane Plumbers – BUSSQ Service Excellence Award The Brisbane Plumbers was established in 2017 and has already become an integral specialist in emergency after-hour call outs, striving to ensure they provide exceptional service and also setting the goal to win this very award within the first five years of operation.

With most of their work completed outside of business hours, the team has a guaranteed 60 minute response window, no matter the time of day.

“The whole process was great to be a part of, from completing the application, phone interviews and to attending the awards night. MPAQ have been fantastic with putting on a great event and showcasing the industry to everyone.“ James Giles Plumbing Pty Ltd (Swicker Kingaroy) – Elgas Commercial Type B Gas Installation of the Year The judges advised that the high standard of work performed by James Giles Plumbing using innovative material and best practice made them worthy winners and gave them a record equalling fifth consecutive year that James Giles Plumbing have taken out a top gas installation award.

“Winning this award for the fifth year in a row is a fantastic result for our small family owned and operated business. This award means a lot to our staff involved in these projects as it recognises their hard work and gives us a chance to showcase our versatility in the gas industry.”

Cooke & Dowsett (Coorparoo Square) – Fyreguard Passive Fire Protection and Compliance Excellence Award Cooke & Dowsett won this award for their work on Coorparoo Square where they demonstrated the use of new systems on the market, as well as supporting their submission with passive fire certification documents, photos and compliance with all relevant standards and codes.

“We were thrilled to be awarded the 2019 Passive Fire Protection and Compliance Excellence Award, offering fantastic industry recognition by MPAQ.”

#MPAQAWARDS

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TECHNICAL

ELECTRICAL ISOLATION FOR WATER HEATERS It has come to our attention that information previously relayed to industry has either changed or was incorrect.

The original information described that “like for like” water heater replacements did not fall under the definition of a “new” installation and, therefore, did not require the installation of electrical isolation at the Ernie Kretschmer, water heater – this is still the case.

Technical Services However, this information included Manager, MPAQ that water heater tank size was a contributing factor to determining “like for like” – this is not the case.

It has been confirmed with the Electrical Safety Office that determining “like for like” is based on the below: • The current rating of the replacement system does not exceed the current rating of the existing circuit protection device.

• No modifications or rerouting of electrical cabling is needed to accommodate the new system.

Deviating from the above would not be a “like for like” replacement and is, therefore, treated as a new install, triggering the requirement for electrical isolation and safety switches to be installed for the unit.

MPAQ members who would like more advice about this can call the MPAQ Technical team on 07 3273 0800.

Corporate Profile Sup po M r tin Me PAQ g mb ers

Aquaknect started making flexible connectors in Australia in 1986 and remain the country’s only factory able to fully manufacture braided connectors.

Their ranges include products for gas, water, leisure and barbeques, and heating, ventilating, and air conditioning (HVAC), not only for household use but for many commercial applications as well.

With over 30 years of experience making connectors their quality is second to none. To assure this, they are accredited to IS09001:2015 and have been since 1997.

The WaterMark scheme was introduced in Australia in 1993 and Aquaknect was one of the first companies to be certified.

Gas products are one of their most common ranges. They make these connectors in diameters ranging from 6mm to 25mm and all are Australian Gas Association (AGA) approved.

Aquaknect has a full laboratory in their Meadowbrook factory.

This is used for quality control, as well as the development of new products. The latest mainstream development has been for a protective coating, Aquashield, on the stainless steel braid. This reduces the risk for failure caused by external influences.

For more information, visit www.aquaknect.com.au, call 1300 304 088, or email sales@aquaknect.com.au.

WORK FOR MPAQ: TECHNICAL OFFICER POSITION AVAILABLE MPAQ has a very exciting opportunity to join our team as a full time Technical Officer.

We are looking for an experienced, enthusiastic, organised, and proactive plumber/drainer/gasfitter who has a passion for the plumbing industry.

The Technical Officer role provides expert technical advice to members of MPAQ in accordance with our values, policies and procedures.

Key responsibilities will include (but are not limited to): • Liaise with industry and other technical personnel; • Provide technical advice and representation to members; • Assist and support the technical services team and technical manager as required;

• Handling of enquiries appropriately; • Provide support with performing site inspections and the preparation of written reports; • Provide interpretation and explanation of legislation, Australian Standards, etc.; and • To assist in the development and writing of articles for various forms of publications.

We are looking for a plumbing/drainage/gas professional with a minimum of four years’ experience.

For more information and to view the full selection criteria, call MPAQ on 07 3273 0800 or email info@mpaq.com.au.

From Cairns to Warwick, Tradelink’s got you covered!

With 60 stores across Queensland, there’s a Tradelink store near you.

Plumbing & roofing supplies Bathroom, kitchen & laundry products Specialist civil & HVAC stores

Find your local store at tradelink.com.au/trade/find-us

1800 PLUMBING

WORKPLACE RELATIONS

CHRISTMAS AND NEW YEAR ANNUAL CLOSE DOWN The festive season is fast approaching, with Christmas just around the corner.

Are you closing down for a period over the Christmas/New Year break? If so, here is a reminder of the process that you must take when informing your employees.

The Fair Work Act allows for an employer to close down the work place during traditionally slow periods, such as between Christmas and Kym Campbell, Senior New Year. During this time the Act provides Human Resources Advisor, MPAQ general provisions for an employer to direct an employee to take accumulated annual leave for the duration of the close down, depending on the type of employee and the modern award they are covered by.

Under both the Plumbing and Fire Sprinklers Award and the Building and Construction General On-Site Award an employer may direct their employees

to take paid annual leave during all or part of a period in conjunction with the Christmas/New Year holidays and close down the business for the purpose of providing such leave. As the employer, you must provide a minimum eight weeks’ notice to employees that the business will be closing down over the Christmas/New Year period and that they will be required to take annual leave.

Under both the Clerks – Private Sector Award and the General Retail Industry Award, as the employer, you must provide a minimum of four weeks’ notice to employees that the business will be closing down over the Christmas/New Year period and that they will be required to take annual leave.

For any employees that do not have sufficient accrued annual leave for the close down, they may be required to take leave without pay or they may be granted pre-approved annual leave for the period.

If you need further advice please contact the Workplace Relations team on 07 3273 0800.

HAVE YOU LOST THE INSURANCE IN YOUR SUPER? The Protecting Your Super legislation that came into effect on 1 July 2019 includes changes that may impact the insurance you have within your super.

Super funds are now required to cancel your insurance if your super account has been inactive for 16 months (no contributions or rollovers received for 16 months). This will mean you will no longer be protected in the Sharon McEwen, event of accident or ill health, unless you have Insurance Claims and insurance cover elsewhere.

Underwriting, BUSSQ Building Super This legislation change will ensure fund members are not paying for insurance cover that they do not know about, nor paying for premiums that are potentially eroding their retirement savings.

Before a member’s super account becomes inactive, a super fund must notify the member to give them the opportunity to take steps to maintain their insurance cover, if they wish.

Maintaining insurance cover is as easy as: • Making a contribution or rolling over super; or • Electing in writing to maintain your insurance.

Please check your situation. If you’ve got more than one account with multiple funds, make sure the insurance cover you have is what you need, and don’t forget to make sure your super fund has your up to date contact details.

For more information, contact BUSSQ on 1800 MY BUSSQ (1800 69 2877).

The information supplied in this article is general advice only and does not take into account or consider your personal objectives, financial situation or needs. Before acting, you should review the relevant Product Disclosure Statement to ensure you have all the information about the product and how it works and consider the appropriateness of the information to your needs or seek independent advice from a properly qualified professional. Prepared by BUSS (Queensland) Pty Ltd (ABN 15 065 081 281, AFSL 237860) as Trustee for BUSSQ (BUSSQ Fund, ABN 85 571 332 201).

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LEGAL The deceased’s Will is important, but it is not the whole story. Ultimately, what happens to the business in terms of ownership is likely to depend on what is in the deceased’s Will. So one of the first things to do is to find the Will and give it to your lawyer.

QBCC Licensing Issues

SUCCESSION PLANNING FOR PLUMBING BUSINESSES What happens to your contracting business if you die?

Sadly, we have recently had a case where the owner of a contracting business died unexpectedly. It is always terribly tough on those left behind, but when the business is QBCC licensed there are additional issues that the family and those attending to the affairs of the deceased will need to deal with.

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With a QBCC licensed business, however, there are licensing issues that are going to have to be attended to pretty well straight away. Because of this, it is likely that you will be better off making sure the lawyer handling the estate of the deceased is also experienced with QBCC licensing issues and understands the contracting industry more generally.

For a QBCC licensed business to continue to hold its licence and operate the business, even if it is merely to wind that business down, the requirements under the Queensland Building and Construction Commission Act and its Regulations still need to be complied with.

Commonly, the nominee of the contracting business, for QBCC purposes, is the sole director, and if that is the person who has died these issues will need to be dealt with quite quickly.

Like any QBCC licensed business operating through a company structure (as most do), there must be a nominee with the appropriate trade qualification. If that was the deceased, a new nominee needs to be appointed. If a new nominee is not appointed within 28 days: • QBCC can suspend/cancel the company’s licence; and • The company will be taken to have committed an offence.

If the business is operating through a company, and the deceased was the sole director, a new director will also have to be appointed.

If the deceased had given a Deed of Covenant and Assurance to the QBCC in support of the licensed entity’s financial position, this will need to be considered as well. Exactly who can give a Deed of Covenant and Assurance has been tightened up with the recent changes to the Act. So this issue needs to be fully examined by the executors of the deceased together with a lawyer who understands QBCC licensing issues.

It will also be necessary to ensure that the business continues to comply with the Minimum Financial Requirements of the QBCC. If the executors of the deceased’s estate decide they are going to close down or wind down the business, this can pose a challenge. A business in wind down mode will not have the same cash flow as one that is operating as normal. So one of the first steps has to be to consider what the cash flow effect will be on the business moving forward, particularly if the decision has been made to wind it down or close it.

Generally, the QBCC is sympathetic in such unfortunate circumstances but nevertheless, the requirements of the Act and the Regulations must be complied with.

In addition, the practical considerations of running jobs currently underway, existing tenders, retention monies or bank guarantees held, all have to be dealt with.

Consider the Effect on Other People Another very important thing to bear in mind, is that if the business ends up going into administration or liquidation, any person who has been a director, secretary or an influential person (such as a nominee or possibly general manager) of the company, could end up becoming an excluded individual, losing their own QBCC licence and being banned from obtaining a new one for the next three years.

This would happen if the business goes into administration or liquidation while a director or nominee who replaced the deceased was still in one of those positions or if the business went into administration or liquidation within two years after they ceased to hold those offices. The only exception is if the person who held that position can prove that when they ceased to hold office, the business was solvent (s56AC (4) QBCC Act).

The Building and Construction team at Cornwalls is experienced with all aspects of Queensland licensing issues and indeed the southern states. If you or your family have to deal with the sad reality of the death of the owner of the business, we can assist you with the licensing aspects whilst also ensuring that the administration of the estate is properly attended to.

For the full article and further details, visit the MPAQ website www.mpaq.com.au or you can contact the team at Cornwalls on 07 3223 5900.

Article written by Cornwalls Law + More

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| MASTER PLUMBER MAGAZINE September/October 2019

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BUSINESS

PROPERTY OWNERS TRYING TO CLAIM ILLEGAL TAX DEDUCTIONS CAN LAND YOU IN HOT WATER

Case Study: When It Goes Wrong

Taxpayers need accurate records when they’re lodging their tax returns and rental property claims. Plumbers and other tradespeople play a key role because they provide documentation about the type of work they’ve carried out.

Sometimes taxpayers might think they can get an advantage by claiming deductions for work done on their main residence by reporting that it was done on a rental property. They might ask a tradie to change an address or a date to help them out. This is unfair to other taxpayers and places the tradesperson in a difficult position. The Australian Tax Office (ATO) doesn’t want tradies who are trying to do the right thing getting caught up in inaccurate claims.

The new and improved Tax Integrity Centre will provide a single point of contact for reporting all known or suspected phoenix, tax evasion, or black economy activity. As of 1 July 2019, you can make a tip off to the ATO online at ato.gov.au/tipoff, by using the Tip-Off form available in the ATO app or by calling the Black Economy hotline on 1800 060 062.

Most tradespeople correctly reflect the work carried out and keep their records up to date, but occasionally the ATO sees invoices where work has been incorrectly reported. Take the below example: A taxpayer had three rental properties located in the city, and a main residence located on the Esplanade. The ATO’s data matching technology detected unusually high deductions in the taxpayer’s return for repairs and maintenance of the rental properties, so an audit of the taxpayer’s affairs was started.

A sewerage pump was claimed as a repair at one of the rental properties. Purchase documentation for the pump showed the installation address as one of the rental properties. The properties were cottages built around the early 1900s.

The ATO used publicly-available resources such as Google Maps but couldn’t see any obvious signs of the pump being used at that address.

Driving by the properties didn’t help, and there was no development application lodged for the rental properties with the local council.

On the other hand, during the same period the taxpayer’s main residence was being substantially renovated and a review of council development applications for the main residence revealed some $800,000 worth of works on the family home.

The renovation included the installation of a self-contained apartment. The sewage pump was installed as part of that fit out. The plumber who completed the work told the ATO that the real location of the job was the taxpayer’s residence – not the rental property.

The taxpayer received significant penalties, interest and was referred for prosecution.

The plumber wasn’t prosecuted because he cooperated with the ATO. The falsification of documents can carry penalties under the Crimes Act. There could be other implications on professional registrations and insurance too.

Your Record Keeping Responsibilities

Claiming Deductions on Payments Made to Your Workers: Changes Ahead

Plumbers must also keep accurate records for their own tax obligations.

Follow these top tips to help you get your record keeping right and get a more accurate picture of your business: • Make sure you keep records of all of the income you receive, including through cash and electronic payments.

• Keep records that support your claims for expenses and show how you worked out the business portion if you purchased something for both business and private use.

• Make copies of your paper receipts to avoid them fading – scan them, take photos, or use the myDeductions tool in the ATO app.

• Keep your records electronically if possible – many accounting software packages can help with your reporting.

• Keep your business and personal records separate.

• Keep your records for at least five years.

Article supplied by the Australian Tax Office.

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Businesses will no longer be able to claim deductions for payments they make to their workers from 1 July 2019, where they have not withheld and reported their PAYG withholding amounts to the ATO. Claiming deductions for non-compliant payments is a behaviour that directly fuels the black economy. It means businesses gain an unfair advantage as they undercut competitors by not following the rules. This change will encourage businesses to stop doing the wrong thing by denying them deductions.

This new measure will take effect for payments made to workers from 1 July 2019 for income tax returns lodged for the 2020 income year onwards.

Payers who attempt to do the right thing but make a mistake do not need to worry; they will not lose their deduction. For more information visit www.ato.gov.au/PAYGWdeductions.

BUSINESS

HOW MUCH MONEY SHOULD I BE MAKING?

Michael Renton, CEO, Xact Accounting

One of the number one questions I get asked by plumbers is ‘how much money should I be making?’

The answer to this question depends a little bit on what type of plumbing work you do and how big your company is. But as a general rule of thumb, I tell plumbing business owners that you should be making your wages (e.g. $90K) plus 15% of your turnover.

For example, if you turnover $600K, then you should make the following; • Wages for yourself = $90K • Net profit of 15% = $90K • Total earnings = $180K If you have a spouse working in the business, then you should be making a further amount to cover that person’s wages for doing however many hours she/he does in the business each week.

While this may seem like a lot of money to some people (and about right to others) there has to be a reward for the long hours, sleepless nights and difficulties managing people, or why not go back to wages and save yourself the trouble?

So how does it all break down?

Every business will be different but the below numbers can be used as a very good guide.

Gross Profit Margin 40%

Gross Profit is determined by taking the costs of doing the job away from the amount you receive for doing the job. The amount spent doing the job is called the ‘’Cost of Goods Sold’’ and in your industry this includes: • Plumbers’ wages and on-costs (workcover, superannuation, etc.)

• Materials costs • Job vehicle costs

Maximum Overhead 25%

Overheads are all of the other costs to run the business including: • Office administration wages • Telephone and internet • Advertising and marketing costs • Office rent • Accounting and legal • Software subscriptions and other fees

Net Profit Margin 15%

Net Profit Margin is a financial ratio used to calculate the percentage of profit a company produces from its total revenue. It measures the amount of net profit a company obtains per dollar of revenue gained. The net profit margin is equal to net profit divided by total revenue, expressed as a percentage.

Want to find out more? Check out the MPAQ Guide to Calculating Charge Out Rates at www.mpaq.com.au or contact Xact Accounting on 07 3124 8680.

The MPAQ Guide to Calculating Charge Out Rates

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WOMEN’S PLUMBING ALLIANCE

BUSINESS WOMEN LEAD THE WAY IN PLUMBING INDUSTRY AWARDS Two members of the Women’s Plumbing Alliance were jointly awarded the Tradelink Andrea Vogler Women in Business Award at the 2019 Plumbing and Gas Industry Awards, held on Friday 19 July at the Brisbane Convention and Exhibition Centre, Brisbane.

Award Winners Jess Pasfield (left), Pasfield Plumbing, and Sonya Hughes (right), Hughes Plumbing Contractors, with Alison Francis (centre), Tradelink

SPEED NETWORK LIKE A BOSS On Wednesday 7 August the Women’s Plumbing Alliance (WPA) hosted an inaugural speed networking event at Howard Smith Wharves, where it brought together women in the plumbing and gas industry and gave them an opportunity to make meaningful connections.

Throughout a series of five minute rounds, attendees were given the opportunity to talk to new people and learn from each other’s experiences and share ideas. Also participating were representatives from the WPA partners Xact Accounting, BUSSQ, Construction Skills Queensland and WFI, who were on hand to offer their expertise and experience during the networking rounds.

Thank you to all who attended and all of our partners for rounding out the 2019 Women’s Plumbing Alliance events in such an entertaining and rewarding way!

Jess Pasfield from Pasfield Plumbing and Sonya Hughes from Hughes Plumbing Contractors were awarded for their outstanding contributions to their respective businesses, as well as encouraging the growth of female participation in the plumbing and gas industry.

The Women in Business Award, presented by Tradelink, is dedicated to Andrea Vogler who was heavily involved in the plumbing and gas industry.

MPAQ Executive Director, Penny Cornah, said Ms Vogler was a pioneer for women in a male-dominated industry.

“It is encouraging to see our industry recognise two strong female role models with this award.”

Congratulations to Jess and Sonya!

Partner Profile W Par PA tne r Construction Skills Queensland (CSQ) is the peak training body for the Queensland building and construction industry, promoting and funding training to unlock exciting job opportunities in construction.

Increased diversity in the industry will deliver a stronger workforce and CSQ is committed to supporting strategies that encourage increased participation from women, mature-aged workers and Indigenous workers.

They are starting to see small gains across each of these target diversity groups but there is still a long way to go. In 2018, women accounted for less than 3% of construction trades workers across Australia, while making up 51% of the non-construction workforce.

Collaborating with and supporting organisations such as MPAQ and the Women’s Plumbing Alliance is one part of CSQ’s comprehensive diversity strategy working on boosting numbers of women in trades.

CSQ will continue working with key industry, community and government stakeholders to encourage a diverse range of new entrants to the building and construction industry, by implementing evidence-based diversity strategies, and by working to remove any barriers that might prevent or discourage participation in this sector.

Attendees speed networking

Leigh Mackay, Debbie Rainbow, Mirela Smith, and Leah Govorko

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| MASTER PLUMBER MAGAZINE September/October 2019

An increasingly diverse and talented workforce is good for everyone, boosting the capacity of the industry to deliver projects on time, to budget and to a high standard.

For more information about Construction Skills Queensland and their involvement with the Women’s Plumbing Alliance, visit www.csq.org.au.

Problem Designers and Architects endeavour to provide their clients with the cleanest lines available in today’s modern bathrooms...

Currently to achieve this clean look a Cistern has to be mounted into the wall.

Although this system is fine on new construction when it comes to renovation it becomes a costly exercise.

The Solution - Tankless

The Throne is a fully automated toilet that does not use a tank or cistern on or in the wall.

It connects to the main water supply directly, thus allowing Designers and Architects the freedom to place the toilet even under a window.

Comes as a P-trap (set out 180mm) or S-trap (set out between 100mm – 350mm) Approximately 45 minutes installation time to replace existing toilet The Throne toilet system will revolutionise modern bathroom design forever.

Bidet Functions stainless nozzle

Automatic open/close of toilet seat and lid

MPAQ906

Upgradable Features

Auto-flushing Heated Seat Soft Close Night Light Tankless & More Options Available

Web: thronetoilets.com.au Tel: 02 8039 3133

TAX

NO DEDUCTIONS FOR NON-COMPLIANT PAYMENTS From the 2019–20 income year, a business taxpayer cannot claim a tax deduction for a payment that it makes to a worker — whether an employee or a contractor — unless it has complied with all pay as you go (PAYG) withholding obligations that apply to that payment. These payments are ordinarily deductible under the general deduction provision.

New legislation denying a deduction for non-compliant payments was introduced by Schedule 1 of the Treasury Laws Amendment (Black Economy Taskforce Measures No. 2) Act 2018 (the Act), which received Royal Assent on 29 November 2018. This legislative change implements recommendation 7.5 of the Black Economy Taskforce Final Report, and was intended to create a disincentive to businesses making payments to workers operating in the Black Economy.

A Summary of the PAYG Withholding Rules Under the PAYG withholding system entities must withhold an amount from certain payments for work and services.

These include a payment: • of salary, wages, commissions, bonuses or allowances to an employee; • of directors’ fees; • to a religious practitioner; • under a labour hire arrangement; and • for a supply of services where the payee (i.e. a contractor, or an interposed entity) has not quoted its ABN. The Taxation Administration Act 1953 (TAA) requires an entity to withhold from the provision of non-cash benefits in circumstances where an amount of withholding under subdivision 12 would have resulted if such a payment had been a payment of money.

A payer must pay an amount — calculated based on the market value of the benefit — to the Commissioner before providing the non-cash benefit.

Division 14 does not apply to the provision of fringe benefits, exempt fringe benefits and employee share schemes.

The ‘no ABN withholding’ rules require an entity to withhold, at the top marginal rate, from payments made to another entity where the other entity does not quote an ABN. Exceptions apply.

The ATO has published a range of tax tables to help employers work out how much to withhold from employees and other payees. The ATO has also provided tax withheld calculators. To access this information, visit www.ato.gov.au.

Entities that are required to withhold must: • pay the withheld amount to the Commissioner; and • notify the Commissioner (including if the amount withheld is a nil amount).

For payments to employees and contractors, the amount required to be withheld must be withheld at the time of making the payment. An entity that is obliged to withhold an amount is required to pay that amount to the Commissioner. An entity that fails to pay PAYG withholding to the Commissioner by the time required will be liable to pay the general interest charge (GIC).

For most employers, certain withholding payments — including salary and wages paid to employees — must also be reported to the ATO electronically at the time that the payment is made under Single Touch Payroll (STP).

Penalties apply for not complying with the PAYG withholding obligations.

Broadly, where a business fails to withhold a PAYG or no-ABN withholding amount, the penalty is equal to the amount that should have been withheld.

There are also penalties for failing to lodge the required information under STP or through the required reports.

New Rules for Non-Compliant Payments A non-compliant payment is a payment to which the PAYG withholding regime applied, and the payer did not: • withhold the amount from the payment as required; or • notify the Commissioner when required: • for payments — under the PAYG withholding or the STP provisions (as applicable); and • for non-cash benefits — under the PAYG withholding provisions.

Not all withholding payments fall under the new rules. Only the following payments are affected: • a payment: • of salary, wages, commissions, bonuses or allowances to an employee; • of directors’ fees; • to a religious practitioner; • under a labour hire arrangement; or • for a supply of services — excluding supplies of goods and supplies of real property — where the payee (i.e. a contractor, or an interposed entity) has not quoted its ABN; and • a non-cash benefit provided in lieu of a cash payment.

There are three statutory exceptions to the non-deductibility rule.

1. Where the withholding amount is a nil amount

A deduction is not denied if the amount required to be withheld — or the amount required to be paid to the Commissioner — is a nil amount.

2. Where an ABN is quoted by a misclassified employee

An employer that makes a payment or provides a non-cash benefit to an employee they believe to be a contractor is not denied a deduction if — had the employer been correct in characterising the employee as a contractor — the employer would not have been required to withhold (assuming the worker quoted their ABN).

If the misclassified worker did not quote an ABN and the employer failed to withhold, the deduction is denied.

3. Where the employer makes a voluntary notification

A deduction that would otherwise be denied is restored — in the original income year — if the employer voluntarily notifies the Commissioner of their mistake before the Commissioner tells the entity that an examination is to be made of its affairs relating to a taxation law.

The information provided above is a brief outline only and more detailed information can be found at www.ato.gov.au. MPAQ recommends you speak to your accountant about these changes.

Article source: www.taxbanter.com.au/banter-blog/non-compliant-payments/

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| MASTER PLUMBER MAGAZINE September/October 2019

DRAINAGE

SELECTING THE RIGHT BATHROOM DRAINAGE Out of sight, out of mind: drainage is the forgotten workhorse of the building function.

AR Stainless Drain

Yet drainage maintains a simple albeit vital purpose: to ensure water, once no longer needed, is efficiently and effectively removed from the property and the selection of quality drainage is crucial not only to the wellbeing and amenity of building occupants, but to the integrity and value of the building as a whole. However, it seems all-too-often the specification and implementation of drainage is left too late in the construction process – or, worse still, overlooked entirely.

For bathroom designs, one of the most important decisions when considering a bathroom drainage fit-out is how it will be incorporated into an existing room layout.

Traditional bathroom setups are designed with a single, fixed-positioned, primary drainage trap, which typically houses the central floor waste outlet (or overflow gully) for the entire bathroom. It is from this centralised drainage point that all other waste outlets from the bathroom’s fixtures (showers, basins, bathtubs, etc.) are connected, which forms the bathroom’s interconnected pipe system. Yet an increasing number of bathrooms are plumbed with separate traps for each fixture, allowing for a more flexible layout for your drainage system. While traditional floor waste systems require four-way grading of floors, and a separate hob to contain water flow, linear grates can be located anywhere within the bathroom/shower area, requiring a simple two-way floor grading towards the channel.

As one of Australia’s most respected drainage manufacturers and suppliers, Stormtech is committed to delivering the highest quality drainage solutions for today’s unique building projects. Stormtech’s skilled specialists work closely with specifiers, architects and builders to offer tailored drainage solutions, including bespoke drawings and plans for customised drainage designs for all Australian environments. All Stormtech products are Australian Made and WaterMark certified. With a proud commitment to eco-friendly design, Stormtech offers the only linear drainage product in the world with Global GreenTag certification.

For more information about Stormtech and the products they offer, visit www.stormtech.com.au or phone 1300 653 403.

Grate standards

by Stormtech.

ARCHITECTURAL GRATES + DRAINS

Telephone 1300 653 403

Visit stormtech.com.au for tools + inspiration.

The Australian Building Codes Board’s update to waste outlets and gratings (WMTS-040:2018), which comes into effect at the end of October, now includes a list of recommended materials.

This specification enables product certification in accordance with the requirements of the Plumbing Code of Australia (PCA) and specifies suitable materials for waste pipe connection outlets and gratings.

Previously, materials were open to interpretation allowing the use of aluminium which is susceptible to corrosion. The update specifies aluminium use should be restricted, particularly in wet environments.

All Stormtech drainage systems feature Greentag Certification and are in full compliance with the Watermark specification code. Visit our website for professional tools and industry compliance details.

WMTS-040:2018 was prepared by industry to supersede Specification WMTS-040:2016.

• • • • •

Commercial Projects Linear Drainage Systems Extensive Range and Styles Threshold Drainage Custom Design + Fabrication

CALENDAR OF EVENTS & TRAINING

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TMV - CPCPWT4023A - Commission and Maintain Hot and Heated Water Temperature Control Devices *TMV night course will be run from 4pm-8pm over two nights Backflow - CPCPWT4022A - Commission and Maintain Backflow Prevention Devices CWBR - CPCPCM4011A - Carry Out Work Based Risk Control Processes RTO Code: 30473

Visit MPAQ.coM.Au for EVEnts & trAining info

Navigating the Future of the Trades Industry | 2-3 September | Brisbane Fire Backflow

Gas

Hydraulics Inspectors

Mechanical Plumbing

Find out more at www.tradesindustryconference.com MASTER PLUMBER MAGAZINE September/October 2019 |

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Purpose built for hard-working businesses Get All-New HiAce on site today HiAce LWB Van shown

Pack more into your day with a massive 6.2m3 of cargo capacity and flexible dual sliding doors. Step into the comfortable cabin, and keep your mobile business running smoothly with voice activated technology*.

You can even customise your van with a new range of Toyota Genuine Accessories^ to suit your business needs. And thanks to your Gold Fleet discount, your dollar will be working hard too.

To find out more, visit your Toyota Fleet Specialist or call 1800 444 847

toyota.com.au/fleet

Master Plumbers Association membership details required to redeem Gold Fleet Discounts.

*Compatible phones only. Availability dependent on local road rules. ^Toyota Genuine Accessories are not applicable to all models/grades. See your Toyota dealer to confirm Accessories suitable for your vehicle. Refer to Owners’ Manual for gross vehicle mass limits. Colours depicted may vary from actual colour due to display process. Visit toyota.com.au/vehiclepayload.

TFM2130 MPA QLD 05/19

SPOTLIGHT

PLUMBING THE DEPTHS OF A WORKING RELATIONSHIP

MPAQ’s Executive Director, Penny Cornah, and Technical Services Manager, Ernie Kretschmer, were approached by the Associations Forum to be interviewed for an article in the ASSOCIATIONS Magazine that looks at their working relationship, which is now in its thirteenth year.

In 2006 when Penny started, there was just a small team of eight and Penny was very proactive and motivated to shake things up a bit so we focused on things that MPAQ hadn’t done before, like trade shows. I was just the muscle who helped her make it happen.

Now, over 13 years later, MPAQ has 17 staff and presents about 40 events and in excess of 35 accredited training courses across Queensland throughout the year.

You would be hard pressed to find anyone with a stronger work ethic than Penny. Whatever has been required, she gets the job done – there have been many late-night stints and midnight emails from her.

Penny is a strong leader in a male dominated industry, and I have a great deal of respect for her resilience and the relationships she has fostered with the members and the Queensland Government.

What I would change about Penny: Probably get her to share the load a little more.

You can read the full article in edition 55 of ASSOCIATIONS Magazine, which can be accessed at www.associations.net.au/news/associations-magazine.

Know any other unusual working relationships that just work? Send it in to MPAQ at advertising@mpaq.com.au or call us on 07 3273 0800.

You can read part of their interview below…

Two heads are better than one at Master Plumbers’ Association of Queensland (MPAQ), the peak industry body representing plumbing contractors in Queensland.

Penny Cornah – Executive Director

I started at MPAQ in 2006, and straight away I was very keen to start trying different ways to support our members. I was constantly saying “let’s do this” or “let’s try this” and although my then boss was very supportive, we had a tiny team and very few resources. Ernie had already been in the organisation for over a year by then, and I couldn’t have delivered some of my ideas without his help and support. In those early days, when we were reintroducing trade shows to the industry, I would rely heavily on Ernie to help me actually pull off the event on the day or in the lead up to it.

Over the next few years I worked my way up in the association, becoming Acting Executive Director in 2012 and then Executive Director in 2013. A large part of my role involves tackling potential legislative changes and fighting a push to deregulate our industry, and I wouldn’t be able to do this without Ernie’s support and understanding of the legislation. Members always call to ask technical questions about legislation and standards and Ernie is very knowledgeable in this area, which frees me up to concentrate on other things.

What I would change about Ernie: He is a very dedicated staff member and sometimes turns up in the office for meetings when on holidays, even though he definitely deserves the break.

Ernie Kretschmer– Technical Services Manager

As a second-generation plumber and drainer, I’ve been around the plumbing industry my whole life and am passionate about its future. I left the tools full time due to an injury and joined MPAQ in early 2005 in the role of Technical Officer. My current role involves managing the technical and training departments.

A major part of my role is legislative, standards and codes review, interpretation and translation. I’ve also helped the association deliver quality training to the plumbing, drainage and gas industries here in Queensland, and orchestrated developing MPAQ as a Registered Training Organisation (RTO) and delivering training state wide.

Meet Sharlene.

She’s a good person to know for insurance.

Insurance: Business | Trades | Contract Works Farm | Strata | Home WFI is a proud alliance partner of MPAQ. Insure with WFI and you’ll deal directly with a local area manager who will take the time to understand you and your insurance needs.

So, for personal service that comes to you, contact your local WFI Area Manager, Sharlene Smith.

Sharlene Smith | WFI Area Manager 0427 194 033 | sharlene.smith@wfi.com.au | wfi.com.au

To see if our products are right for you, always read the PDS from the product insurer, Insurance Australia Limited ABN 11000016722 AFSL 227681 trading as WFI (WFI).

MASTER PLUMBER MAGAZINE September/October 2019 |

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Q A P M #

SOCIAL

Wan on t t to fea Soci he MPA ture Q Use o al page?

Insta ur hash see w gram so tag on h at y w o u ’ r e e c an up t o!

PRODUCT NEWS

PRESSURE GUN HAPPY 90% of injuries involved in using high pressure water blasters are generated by hose or gun failure.

Australian Pumps’ experience indicates that many pressure cleaner operators, professional and even semi-professional, continue to use high pressure guns that are leaking, worn or broken.

“Safety alerts from the industry, both here and abroad are quite consistent” said Aussie Pumps Operations Manager, Hamish Lorenz. “We see operators using hoses that are years old, often badly abraded with the wire showing through the rubber sheath. We notice hose to gun couplings that are worn and potentially dangerous,” he said.

The new Australian and New Zealand safety standards for pressure cleaners cover a series of rules about the safe use of pressure cleaners. They include instructions for operators to continually check accessories for leaks or wear and to replace as required before their use by date.

As Australia’s leading manufacturer and supplier of high-pressure water blasting equipment, Aussie Pumps is educating customers on the need to change high pressure guns and hoses out when they show signs of wear.

The company found that operators continue to use worn equipment not because of the cost of the replacement, but rather through a matter of convenience.

Aussie Pumps’ Safe Operator Program was launched two years ago when the new safety standards came out. The company claims that many users are still in denial and don’t understand the repercussions of the new safety standards.

To counteract the use of unsafe guns, Aussie Pumps has launched a Pro Gun program. The company has paired top quality 5,800 psi rated guns, with either 900 or 1,200mm stainless steel lances and nozzles, designed to fit most professional cleaning applications. Through a massive build program, it has been able to pull costs down and bring prices down substantially.

“Operators have no excuse for using a leaking gun when you can easily buy an Aussie Blue Pro gun assembly for under $100” said Lorenz.

Free copies of their Pro Operator Safety Guide are available by contacting Aussie Pumps on 02 8865 3500 or online at www.aussiepumps.com.au.

SMART BATHROOMS CHANGING LIVES! THE BIDET has been known as a taboo item for centuries, but as we progress everything is bound to change. Electronic Bidets are fast becoming a staple for any modern bathroom and have experienced a resurgence in popularity.

A bidet can now be added to a bathroom by simply changing the existing toilet seat giving a heated seat with warm wash and dry at your fingertips... sure to be the talk of the town.

More Hygienic – Studies have shown that using only toilet tissue is not enough to maintain a healthy nether region. While bathroom sanitary wipes do a better job, they wreak a havoc on the environment, with tons ending up in the water or landfills.

Lower Cost – Over the last few years, bidets have gone down in price, making them more available to

everyone. By purchasing a bidet, you can also save on excess toilet paper or sanitary wipes, which makes them eco-friendly as well.

No Irritation – While it may seem soft and smell pleasant, the paper can be too rough in your delicate areas and the added perfumes can cause irritations.

Having been selling intelligent toilet systems for the past 15 years and been the largest supplier of bidet toilet seats in Australia with more than 500 resellers throughout the country, if you require something a little more LUXURIOUS then why not install a THRONE Range toilet suite that comes with auto open, close and even flush to keep bathrooms pristine.

Call THRONE now for a GREAT PRICE and more details on features and installation. Visit www.thronetoilets.com.au or call 02 8039 3133.

WORKPLACE SAFETY IS AT THE HEART OF ENWARE’S DESIGN It should be a day at work, just like any other day; friendly banter with work mates, and a good day’s work is underway. The weekly tool box meeting takes place and of course employee safety is top of the agenda. Everyone goes back to work, and then, in spite of all the training, in spite of all the precautions – an accident happens.

In an emergency situation, every second counts. A quick response is paramount when it comes to minimising the impact of a workplace injury. Those precious first few seconds really do count, and installing an alarm system is a great way of making sure workmates and first aid personnel are immediately aware that an employee is injured and requires urgent assistance.

Enware’s extensive range of alarm systems have been designed for hazardous and non-hazardous environments, utilising audio visual and back to base capability. The NEW EAA953PP plug and play system means quick and easy installation to get your site ready, just in case an accident does occur.

Enware’s 80 year history brings a breadth of experience in the design and development of alarm systems for emergency showers and eye washes along with the ability to offer innovative solutions based on an understanding of the needs specific to your industry and your work site. Minimising the impact of workplace injuries to people, their families, business and community remains at the heart of Enware’s design now and into the future.

Find out more at www.enware.com.au.

MASTER PLUMBER MAGAZINE September/October 2019 |

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MEMBER NEWS

BRISBANE PLUMBING SPACE FOR SALE Retirement brings opportunity for another tradie to operate in this centrally located position as the owner has done for the last 21 years, close to all major arterials in and out of Brisbane’s southside.

The property features: • Ideal warehouse/storage and yard combination • Air-conditioned offices and kitchenette, separate amenities and shower • Fenced, secure site and CCTV monitoring • Inspection pit • Dual driveways • Flood free 2011

Site Size

Office – 85m² Workshop and Awning – 130m² Site area – 607m² For more information, contact Peter Madsen on 0400 376 164.

Renew your MPAQ Membership and you could win a

$5,000 holiday! thanks to Reliance Worldwide Corporation

Pay your 2019 Contracting Membership Renewal prior to the due date and you could go into the draw to win a travel voucher worth $5,000.

This competition is available for contracting members renewing their membership with the Association between 1 January 2019 and 31 December 2019. Receipt or confirmation of payment for renewal must be received by the renewal date in order for member to gain an entry in the 2019 Membership Renewal Draw. This competition is only applicable to contracting members. Renewing members must elect to enter the draw via a link provided in membership confirmation emails. All entries must be received by 11.59pm AEST on 31 December 2019. The competition is open to MPAQ contracting members who are Australian residents aged 18 years and over. Only one entry per comapny is permitted. The winner will be drawn at random on 10 January 2020 at noon AEST at 11/243 Bradman Street, Acacia Ridge, Brisbane, QLD 4110. The winner must accept the prize within 10 business days of this date. Full Competition Terms and Conditions Apply - visit www.mpaq.com.au/renew for more details.

MEMBER NEWS

HOW TO KEEP THE FAMILY BUSINESS IN THE FAMILY

John McDonald, NCP Group

With some 70% of Australian businesses being family owned and operated entities, the dilemma of how to incorporate the dreams and aspirations of the younger generations joining the family business, while maintaining the legacy and tradition of the founders, is being grappled with by thousands of companies.

Not surprisingly, the plumbing sector is not immune to this. In fact, Master Plumbers’ Association of Queensland member NCP Group on the Sunshine Coast, are a key example of this.

For NCP, a 65-year-old plumbing business incorporating sales, plumbing contracting and a sheet metal workshop, the death of the family patriarch and founder of the business was the

catalyst to consider what the future of the family business might hold.

“When dad died five years ago, mum also stepped back from running the business and it was left to the second generation to take the business forward and think about balancing the family and business for the third generation,” NCP Director, John McDonald, said.

“We have an active interest in the business’ success and that changing dynamic really did bring about challenges and adjustments to our business. There were a few times there where it could have potentially been quite messy.

“It was important to us that we future-proof the business and we recognised that to do that we needed to get some professional help to put the right structures in place, so we joined Family Business Australia who connected us to Susanne Bransgrove from LiquidGold Consultants, one of their accredited advisors.”

Transitioning to the Next Generation The first step in developing a strategy for successfully balancing the needs of the incumbent and next generation as they work together in business, is finding out what each person and generation wants and needs from the business, what motivates them and what their vision for the future is.

The second step is aligning individual aspirations and visions with the bigger business

picture, creating a common language around shared values and creating a basic set of rules for the family and their involvement in the business.

“We held a series of meetings with the Directors (second generation) of the business to work out guidelines for our family and business philosophy,” McDonald said.

The third step is to make sure the succession and transition plans remain fluid enough to respond to changes as they happen but are structured enough to give clear guidelines and procedures.

“It will always need to be a work in progress,” McDonald said. “A process we continue as the business grows but we have structures and clear understanding of what is needed now.”

There is no doubt family businesses can be wonderful places to work, but when families in business can’t find a harmonious way forward, the cost is far greater than most think. It impacts individual family members, the staff and in the worst case, the entire community that relies on the business to prosper.

The McDonald family decided to take a proactive approach to create the right structures to give their family business the best chance to continue on the legacy passed on by their parents.

Article written by Susanne Bransgrove, Family Business Specialist, LiquidGold Consultants

Do you have a story to tell about your business? Contact MPAQ on 07 3273 0800 or email info@mpaq.com.au.

PLUMBING MACHINERY FOR SALE MPAQ member BD & MC Sorohan, based in Ayr, is looking to sell some of their machinery. If you would like more information about these items, please contact Brian Sorohan on 07 4783 2654 or email bdmcsorohan@bigpond.com.

Toro Mini Digger

Rigid Model 1224 Threading Machine • Custom made stand on wheels • Pipe dies ¼” through 4” • Bolt dies 12 – 16 + 20 metric Good condition – $3,000.00

Honda 11HP Electric Start 5.5 KVA All Light Generator • This generator has had little work.

Good condition – $1,700.00

• • • • • • • •

TX525 Narrow Track 25 HP Kubota D902EB Diesel Purchased on 25/08/2009 Low hours – 280 hours on the meter Four in one bucket High torque trencher Toro 36x6 combo chain rock trencher and crumber Machine trailer 9x5 set up for extra attachments Excellent condition – $35,000.00

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CODE-COMPLIANT FIRESTOP SOLUTION FOR STACK PIPES CP 680P/PX cast-in firestop collars

NCC compliant firestop cast-in collars • Hilti CP 680 P/PX cast-in firestop collars are the newest addition to Hilti’s firestop portfolio. They have been tested in Australia and assessed as per AS 1530.4 and AS 4072.1 to achieve up to FRL -/240/240 for uPVC, uPVC-SC, HDPE and PP-MD pipes running through concrete slabs.

• Hilti CP 680 P/PX cast-in firestop collars have small square bases that are the most space-saving in the market. They have an interlocking mechanism that allows pipes to be spaced very close to each other without the need to cut away from the collars’ bases for easier installation in tight spaces. They have also been tested with pipe elbows inside the collars.

• Hilti CP 680 P/PX cast-in firestop collars come in four sizes for firestopping pipes from 40mm to 160mm in diameter. They have been tested to achieve up to FRL -/120/120 in concrete slabs that are 120mm thick, and up to FRL -/240/240 for concrete slabs that are 150mm thick.

Scan the code to find out more about the benefits of Hilti CP 680 P/PX firestop cast-in collars

HILTI ENGINEERING SERVICES Are you planning your next project? We are here to work together with you to help find the best solution. Contact us for advice.

Email AUTechnicalCentre.hilti.com or call 131 292

MILESTONE MEMBERS

CONGRATULATIONS TO MPAQ’S MILESTONE MEMBERS NAME

COMPANY

DIVISION

MILESTONE

Mark Aleo

The Gap Plumbing Service

Brisbane North

40

John Giess

J & M Giess Plumbing

Brisbane North

30

Simon Bielby

Bielby Plumbing Pty Ltd

Brisbane South

30

Matthew Simpson

Artifex Plumbing

Brisbane North

30

Gold Coast

25

Graham Dawson Andrew Newcombe

Newk’s Plumbing

Sunshine Coast

25

Michael Hewitt

Hewitt’s Plumbing Pty Ltd

Ipswich

20

Gary Bradshaw

Established Plumbing Pty Ltd

Brisbane North

20

Russell Mahon

Absolute Plumbing Qld Pty Ltd

Brisbane North

15

Andrew Murphy

Murph’s Plumbing

Far North Qld

15

Spero Saroglou

Preferred Plumbing

Brisbane South

15

Andrew Maule

ACHZ Plumbing & Drainage

Ipswich

10

Chris Thirkettle

Atlantis Plumbing & Drainage Pty Ltd

Brisbane South

10

Chris Tomkins

ATS Plumbing & Draining Services Pty Ltd

Central

10

Raj De-Souza

Australian Industry Trade College Gold Coast Gold Coast

10

Jonathan Healey

Bayside Plumbing Service

10

Brisbane South

Troy Wolter

BUSSQ Pty Ltd

Brisbane North

10

Bianca Ackerman

Clearflow Specialised Services Pty Ltd

Brisbane North

10

Lauren Wilson

Greenstar Plumbing Services Pty Ltd

Brisbane North

10

Mark Hodges

Hodges Plumbing

Toowoomba

10

John Morgan

Accelerate Civil Pty Ltd

Mackay

5

Sonny Aplin

Apples Contracting Pty Ltd

Gold Coast

5

Scott Donald

Aquanomical Plumbing Pty Ltd

Ipswich

5

Luke Vidulich

Big Dogs Plumbing

Brisbane South

5

Greg Cornish

G & S C Services Pty Ltd

Brisbane South

5

David Ittensohn

Knight Fire and Plumbing QLD Pty Ltd

Brisbane South

5

Lindsay Palliser

Palliser Plumbing

Sunshine Coast

5

Samuel Sticher

Sam The Plumber Pty Ltd

Brisbane South

5

Stewart Bassett

Stewart Bassett Plumbing & Hot Water

Brisbane North

5

Sean Taylor

Taylor’d Plumbing Works Pty Ltd

Brisbane North

5

Gavin Shaw

The Couta Group Pty Ltd

Outside Qld

5

Trevor Mooney

Trevor Mooney Electrical & Plumbing

Bundaberg

5

Mitchell Hannan

Tricore Trade Services Pty Ltd

Brisbane South

5

15

YEAR

MILESTONE

Lucas Nicoll Nicoll Industries Pty Ltd

We would like to acknowledge Neil and Sue Greaves who established The Gap Plumbing Service in 1977. Mark started working with Neil and Sue in 2002 and from there, mentorship and friendship grew, resulting in our taking over the business in 2007. Our MPAQ membership has been an integral part of our growth as business owners. Thank you to the team at Master Plumbers’ Association Queensland for all of your support over the course of The Gap Plumbing Services’ 40 year membership.

YEAR

40

MILESTONE

Jennifer and Mark Aleo The Gap Plumbing Service

40

YEAR

MILESTONE

Brian and Margaret Sorohan BD & MC Sorohan

30

YEAR

20

MILESTONE

YEAR

MILESTONE

Bob Kimlin with MPAQ President Kent Vickers

Gregory Plumb

MASTER PLUMBER MAGAZINE September/October 2019 |

37

NEW MEMBERS

WELCOME TO MPAQ’S NEW MEMBERS NAME

COMPANY

DIVISION

NAME

COMPANY

DIVISION

Ben Theslow

BT Plumbing Service

Brisbane North

Tate Smith

Gold Plumbing

Gold Coast

Jesse Flanagan

Jesse Flanagan

Brisbane North

Mitchell Glass

M Glass Plumbing

Ipswich

Dean Moore

MVR Plumbing Services

Brisbane North

Matthew Bird

TopTec Plumbing and Gas

Brisbane North

Whitsunday Drainage Contractors

Mackay

David Merry Mitchell Scatchard

Trademark Plumbing & Drainage Pty Ltd

Brisbane North

Ben Grills

All About Plumbing SEQ

Outside Queensland

Eddie Doyle

Doyle’s Plumbing

Brisbane South

Beverley Jao

Elson Australasia Pty Ltd

Adrian Driver

Drivers Plumbing & Gas Services

Brisbane South

Outside Queensland

Chariema Madih

Graf Australia Pty Ltd

Matthew Winch

Innovation Plumbing and Design

Brisbane South

Outside Queensland

Andrew Murphy

Murphy Plumbing

Mark Jones

Jetting 4 Plumbers

Brisbane South

Outside Queensland

Mario Silvestri

Piperite Pty Ltd

Brisbane South

Carly Tunney

TKH Plumbing Pty Ltd

Sunshine Coast

Jacki Rumney

Pipes Plumbing & Gas Pty Ltd

Brisbane South

Cameron Ramsey

Ramsey Plumbing Pty Ltd

Toowoomba

Tim Chapman

Chappo’s Plumbing Pty Ltd

Far North Qld

Giles Mackie

Mackie Plumbing

Far North Qld

Nathan Fitzgerald

NFP Plumbing and Maintenance

Far North Qld

Ross McConnell

R.D.R. Plumbing Pty Ltd

Far North Qld

Peter Hinz

Peter Hinz

Fraser Coast

Jacob Clear

All Clear Plumbing and Gas

Gold Coast

Join MPAQ and you could win a

Dean Moore, MVR Plumbing Services

Ben Grills & Michael Robinson, All About Plumbing SEQ

Eddie Doyle, Doyle’s Plumbing

Matthew Winch, Innovation Plumbing and Design

$3,000

Holiday thanks to Samios!

Join MPAQ as a Contracting Member between 1 July 2019 and 31 December 2019 to go into the draw to win a travel voucher worth $3,000.

New contracting members must join the association between 1 July 2019 and 31 December 2019. Membership application and payment (first payment for monthly paying members and entire payment for annual paying members) must be made within the 6 month promotion period where applicable. New members must elect to enter the draw via a link provided in membership confirmation emails. All entries must be received by 11.59pm AEST on 31 December 2019. The competition is open to MPAQ contracting members who are Australian residents aged 18 years and over. Only one entry per company is permitted. The winner will be drawn at random on 10 January 2020 at noon AEST at 11/243 Bradman Street, Acacia Ridge, Brisbane, QLD 4110. The winner must accept the prize within 10 business days of this date. Full Competition Terms and Conditions Apply - visit www.mpaq.com.au/join for more details.

Candida and Mark Jones, Jetting 4 Plumbers

38

| MASTER PLUMBER MAGAZINE September/October 2019

SUPPORTERS

THE SUPPORTERS OF OUR INDUSTRY Trading Contact

Platinum Corporate Supporters Australian Valve Group BUSSQ Building Super Cbus Emerson Valvcheq Backflow Reece Reliance Worldwide Corporation simPRO Software Pty Ltd Toyota Tradelink WFI Insurance

Gold Corporate Supporters Bretts Trade Plumbing Supplies Decina Bathroomware Pty Ltd Dial Before You Dig (Qld) Ltd GWA Group Hilti Australia Kembla QLeave Rheem Australia Pty Ltd Zip Heaters (Aust) Pty Ltd Zurn Australia

Silver Corporate Supporters Billi Pty Ltd Busy At Work Halgan Pty Ltd Rinnai Xact Accounting

Corporate Supporters

Advanced Enviro-Septic Aitchison Reid Building & Construction Lawyers All Trades Queensland Pty Ltd Alpha390 Finance Ancra Australia Pty Ltd Apollo Valves APT Management Services Pty Ltd Aquacure Water Treatment Pty Ltd Aquaknect Aquatech Solar Technologies Pty Ltd Astivita Limited AusPress Systems Pty Ltd Australian Industry Trade College Gold Coast Australian Laboratory Services Pty Ltd Australian Pump Industries Pty Ltd AustWorld AutoTender Backflow Central & Hydromet Bermad Water Technologies Comsure Insurance Brokers Con-Serv Corporation Australia Pty Ltd Construct Law Group Construction Skills Queensland Cornwalls Law + More Davey Water Products Pty Ltd Doyles Construction Lawyers Elgas Ltd Elson Australasia Pty Ltd Enware Australia Pty Ltd Everhard Industries Pty Ltd Finlease Flowpex Piping Systems Fyreguard - Passive Fire Protection Global Roto-Moulding Pty Ltd Gould Instruments Graf Australia Pty Ltd

03 9462 2666 07 3369 1111 0447 438 693 07 3260 2555 03 9274 0000 07 3018 3440 1300 139 467 02 9710 3831 1800 758 624 1300 934 934 07 3203 2105 07 3271 1944 1300 329 375 07 3131 5999 13 12 92 07 3868 7888 07 3212 6811 07 3412 9200 02 9796 3100 1300 009 876 07 3267 1384 13 28 79 07 3208 8339 07 3137 6600 1300 233 723 07 5474 4055 07 3128 0120 07 3441 2699 1300 390 390 1800 426 272 02 8543 9811 07 3215 6619 07 3277 6696 07 3805 3800 07 5520 6701 07 3726 2000 1300 287 773 07 5635 0400 07 3243 7222 02 8865 3500 1300 780 430 1300 882 578 07 5407 0151 03 9464 2374 07 3434 7800 07 3630 5744 07 3139 1874 1800 798 488 07 3223 5900 07 3370 3700 1800 888 783 07 3396 2769 02 9625 7899 02 8556 4000 13 19 26 07 3324 2655 02 9986 0605 07 3865 4422 07 4697 7099 07 4779 6750 08 9437 4949

Grundfos Pumps Pty Ltd Handford Virtual Services Hydroflow Distributors Insinkerator K & R Plumbing Supplies - Toowoomba Kennards Test and Measure Qld Kingspan Water & Energy Pty Limited Lifestyle Tradie Group Pty Ltd Logical Metering Mascot Engineering Group Master Hire Modus Operandi Openpay Pty Ltd Plastec Australia Pty Ltd Plumbcall Franchise Systems Pty Ltd Plumbing Plus Queensland Plus Passive Fire Porters PROTRADE United Quantum Legioguard Pty Ltd Queensland Brassware Association Queensland Gas Association QUT Facilities Management Rain Harvesting Rainware Outdoor Showers Rehau Pty Ltd Ridge Tool (Aust) Pty Ltd Samios Saniflo Select Water Tanks Pty Ltd Shower Sealed Pty Ltd SkillsTech Australia Snap Fire Systems Pty Ltd SolarEast Australasia Pty Ltd Specialised Plumbing Centre Stiebel Eltron (Aust) Pty Ltd Stoddart Stormtech Pty Ltd Stratco (Qld) Pty Ltd Studor Australia Pty Ltd Supakwik Water Heaters Pty Ltd Taylex Industries Pty Ltd The Bidet Shop The Couta Group The Service Trades College Australia The Wondercap Company Pty Ltd Totally Workwear Tradie Bookkeeping Solutions Valves R Us Viega Pty Ltd Vinidex Pty Ltd Vivax-Metrotech AUS Zetco Valves Pty Ltd

Associate Councils

Brisbane City Council Bundaberg Regional Council Gympie Regional Council Isaac Regional Council Logan City Council Livingstone Shire Council Mackay Regional Council Mareeba Shire Council Moreton Bay Regional Council Mount Isa City Council Quilpie Shire Council Rockhampton Regional Council Sunshine Coast Regional Council Townsville City Council

07 5540 6700 0487 000 557 1300 493 359 0447 886 648 07 4634 2955 07 3823 0055 02 8889 5408 1800 704 822 0418 185 751 1300 885 295 07 3375 5555 0421 399 107 03 9009 7211 07 5413 4444 07 4922 5697 07 4634 2955 07 3861 1021 07 4967 3333 1300 767 774 1800 228 118 07 3630 5744 1300 792 239 07 3188 2331 07 3248 9600 0411 660 933 07 5527 1833 03 9930 7000 07 3907 8399 1300 557 779 07 5546 8571 1300 519 133 07 3244 0209 07 3348 9417 1300 668 886 07 3862 1166 07 3399 3711 07 3440 7600 02 4423 1989 07 3451 4444 1300 551 519 07 3800 0575 07 3441 5200 07 5591 7744 03 8405 3386 07 3255 5698 07 5539 3665 07 3249 4000 0468 944 130 07 3865 1488 02 8853 7867 07 3277 2822 07 3103 2844 02 9516 1336 07 3403 8888 07 4130 4814 1300 307 800 07 4964 5400 07 3412 3412 07 4913 5000 07 4961 9011 07 4086 4720 07 3205 0555 07 4747 3200 07 4656 0500 07 4932 9000 07 5420 8618 13 48 10

MASTER PLUMBER MAGAZINE September/October 2019 |

39

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