Australian Plumbing - Winter 2021

plumbing AUSTRALIAN

W I N T E R

2 0 2 1

Celebrate 130 years with Master Plumbers Discover big opportunities How to deal with new act

Your industry magazine

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Contents

8

16

Features

Regulars

8 Big opportunities

16 Snapshot

New apprenticeship scheme and investment in major projects will deliver a strong pipeline

30 Marsh Insurance

12 New Tenancy Act

Signs of strong investment in the federal budget will help secure our industry

36 Member news 38 Product news

Subscription changes

Nathan Jarvis is committed to supporting the next generation of plumbers

To change your details or to unsubscribe, call 1800 133 871 or email info@plumber.com.au Print post number: PP100019076

Contacts

22 Turn to teaching

28 Quality apprenticeships

Australian Plumbing Industry magazine 15/306 Albert Street Brunswick VIC 3056 australianplumbingindustry.com.au

This reform impacts gasfitting, highlighting the need for better compliance regimes Passion and continued professionalism of their trade entices plumbers to the classroom

22

Four reasons why you absolutely need a website See pages 20-21

Publisher The Master Plumbers and Mechanical Services Association of Australia (MPMSAA) E australianplumbing@plumber.com.au

Advertising Marc Wilson T 0419 107 143 E advertising@plumber.com.au

Suppliers Fourth generation family business Atheron, is still going strong. Stephen Atherton and his family reflect on why Master Plumbers is still valuable 130 years on. Full story, page 32.

Disclaimer API is published for the plumbing industry and Master Plumbers Members by the Master Plumbers’ and Mechanical Services Association of Australia (MPMSAA) ABN: 56 296 473 997. Responsibility for comment in respect of elections in Master Plumbers is taken by Peter Daly of 15/306 Albert Street, Brunswick, VIC, 3056. Advertising: No responsibility is accepted by the publisher for accuracy of information contained in advertisements in API. Publication of any advertisements does not constitute endorsement by the publisher of any product, nor warrant its suitability. Advertisements are published as submitted by advertisers. Copyright: No part of this magazine may be produced without the publisher’s written permission Contributors: The views of external contributors and advertisers are not necessarily the views of Master Plumbers. Master Plumbers supports green printing initiatives. This magazine has been printed on FSC® certified paper using vegetable based inks by Southern Colour under ISO 14001 environmental certification.

4 | Australian Plumbing Industry Magazine | Winter 2021

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Our members have a strong appetite for meaningful changes

Welcome

from the President and CEO

In the last edition, we updated members on several government reviews underway. The Victorian Government’s reform agenda has continued in recent months with the announcement of the Building System Review.

A Building Reform Expert Panel

skills and experience is appropriate

their entrepreneurship at the same

has been formed to drive this

for complex and performance-based

time as protecting consumers from

wide-ranging inquiry, led by

plumbing design and installation.

risk. They want clarification on the

Ana Cronin Victoria’s Commissioner

The current regulatory framework

regulatory status of emerging market

for Regulation. The Expert Panel

is operating in a sub-optimal way,

trends, like off-site constructed

has been tasked to advise on the

exposing practitioners, consumers

bathroom ‘pods’; they want an audit

changes necessary to ensure that

and the broader community to

and inspection regime which is

Victoria’s building regulatory system

preventable risk.

statistically meaningful (currently

can underpin the foundations of

Our members tell us they have

a modern, robust and growing construction sector at this critical time in economic recovery. It is scheduled to run over two years and has the potential to reshape the plumbing and the broader building and construction industries.

a strong appetite for meaningful changes that address significant issues. The challenges around finding affordable and adequate insurance coverage, for example, is an issue which could determine whether practitioners remain in the

below three per cent), risk based, and informed by plumbing expertise.

They want to know why they are responsible, through their licence, for works they have installed but not designed; and they want to understand better their insurance liabilities, especially given the disconnect between the timeframes

Master Plumbers has met with

industry. Our members are growing

for insurance coverage for plumbers

the Panel on several occasions

impatient with a system which

(six years) and builders (10 years).

to highlight the challenges and

they consider to be riddled with

This and more we are putting to the

opportunities for plumbing and to

anomalies, inconsistencies, and

Expert Panel in detailed submissions

ensure that our industry’s issues are

gaps. There is frustration with a

together with our industry partners.

prioritised in this sweeping review.

regulatory system in which the

Whilst perhaps not as visible publicly

compliance certificate for an

Vale

as the recent cladding disasters,

80-storey building – ensuring

Master Plumbers was saddened

there are a number of structural

compliance for hydraulic,

by the recent loss of Life Member

problems with how our self-

mechanical (HVAC), roofing and

Barry Cooper and Rochester legend

certification regime operates.

fire (hydrants and hose reels) –

Geoff Moroney. Both members

and one for renovating a backyard

have made significant and varied

bungalow cost the same amount,

contributions to Master Plumbers

and carry the same level of

and we pay tribute to them in this

responsibility, despite the quite

edition. May they both rest in peace.

different levels of risk and/or

Scott Dowsett

control over the outcome.

President, Master Plumbers

virtually no role at all. We also need

Our members want to see a

Peter Daly

to consider what level of knowledge,

regulatory system which incentivises

CEO, Master Plumbers

We have argued that the Victorian regulatory framework has become unbalanced. Insurance, for example, is carrying a greater share of the regulatory load than was intended, and audit and inspection are playing

www.plumber.com.au | 7

Big Big Build Apprenticeships scheme and the investment in major projects, will deliver a pipeline of opportunities for plumbers starting their career.

Kathryn Kernohan reports.

of women who undertake apprenticeships,” she says.

Thousands of Victorian apprentices and trainees will get the opportunity to work on some of the state’s largest infrastructure projects, thanks to the creation of a new apprenticeships body.

For second-year plumbing apprentice Michaela Healy, an Apprenticeships Victoria ambassador, it’s also a chance to encourage other people to choose similar pathways.

Through Plumbing Apprenticeships Victoria (PAV), Master Plumbers has responsibility for recruiting plumbing apprentices on behalf of host employers, providing a diverse range of hands-on opportunities to apprentices kick-starting their careers in plumbing and supplying and issuing the requisite tools and protective clothing needed by employees.

Apprenticeships Victoria (AV), launched by the Victorian Government in late April, will coordinate and oversee all aspects of the delivery of apprenticeships and ensure apprentices and trainees are better connected with real learning and job opportunities.

“There are so many different aspects to the plumbing industry and through Apprenticeships Victoria, people will get to experience many of them. For me, it is also an opportunity to speak about being a female in the plumbing industry and how we can grow the number

Master Plumbers’ Dale Scott, Manager PAV, says the major commitment by Victorian Government is in line with the Association’s ongoing work to provide pathways for apprenticeships and trainees to get a quality start in the industry.

8 | Australian Plumbing Industry Magazine | Winter 2021

opportunities for the future of plumbing “A key focus for Master Plumbers is to provide well-supported and well-rounded apprenticeships.

A negative experience can turn an apprentice off pursuing plumbing as a career and hopefully we can encourage them to stay in this diverse industry and explore the opportunities available to them down the track,” he says.

As announced by the Victorian Government, the $33 million Big Build Apprenticeships scheme will provide 1,500 opportunities each year for four years to Victorian apprentices and trainees.

Some of the State’s largest infrastructure projects – including the construction of a new Footscray Hospital which will enable around 20,000 additional people to be seen

by the emergency department each year once opened in 2025, the North East Link that will connect the Eastern Freeway with the Metropolitan Ring Road and the $20 million Learning and Library Hub at South West TAFE’s Warrnambool campus – will benefit from the newly created opportunities.

A minimum of 10 per cent of construction hours on these major projects will be completed by apprentices and trainees.

“Our job will be to work with major contractors, who in most cases we have existing relationships with, on those jobs. We will supply the apprentice labour and give apprentices the opportunity to work on large scale projects, and gain diverse experience and skills,” says Dale Scott.

“In terms of the money being invested, we haven’t seen anything like this. Opportunities like this don’t always come around, and this is an excellent opportunity for apprentices to get a foothold into this type of work.”

Apprenticeships Victoria is particularly encouraging school leavers and young people to consider a career in the construction industry, and is providing additional support to encourage people who have been hardest hit by COVID-19 and to women, Aboriginal and Torres Strait Islander people and people from multicultural communities.

Launching the initiative, Acting Premier James Merlino said “This new body, and our unprecedented www.plumber.com.au | 9

Through Plumbing Apprenticeships Victoria (PAV), Master Plumbers has responsibility for recruiting plumbing apprentices on behalf of host employers… investment in major projects, will deliver a pipeline of opportunities for workers starting their career, or reskilling from another industry.”

“A strong skills and training sector is vital to our economy and recovery from the coronavirus pandemic – that’s why we’re backing it with initiatives like this.”

Apprenticeships Victoria is a partnership between the Victorian Government, major project employers, and the TAFE and training system to deliver more job opportunities for apprentices and trainees looking to start a career in the construction and infrastructure sector.

Fast Facts

10 | Australian Plumbing Industry Magazine | Winter 2021

providing a diverse range of hands-on opportunities to apprentices kick-starting their careers in plumbing and supplying and issuing the requisite tools and protective clothing needed by employees

Master Plumbers has long been committed to working with apprentices and employers to provide quality, mutually beneficial pathways and opportunities.

These days, PAV is affiliated with more than 250 host employers across metropolitan Melbourne, who provide their apprentices real-world experience in water, sanitary, roofing, gas and the option between drainage or mechanical services work.

Third-year apprentice Charlie Zhu, who is also an Apprenticeships Victoria ambassador,

says that the support of his host employer has given him the confidence to view plumbing as a long-term career option.

“They have been very helpful – anytime I have a question or I need anything, I just ask and they help me out,” he says.

“I have had experience on domestic and commercial jobs and been able to learn so many different things.

Having a lot of variety in my work has given me options moving forward which I am very grateful for.”

People interested in learning more about the work of Plumbing Apprenticeships Victoria (PAV) can visit plumber.com.au/pav

Victorian apprentices 33million

The amount the Government is providing to fund the Big Build Apprenticeships scheme

1,500

The number Victorian apprentices and trainees who will have opportunities to join this scheme each year for four years

$

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The reform of the Victorian Residential Tenancies Act has impacts for gasfitting, which highlights the need for a far better compliance regime. Master Plumbers’ Chief Technical Advisor, Gary Bath explains.

The Victorian Government’s update of the Victorian Residential Tenancies Act this year has 130 reforms to be implemented with a view to making renting safer and fairer.

Of interest to our industry’s gasfitting sector is the mandated requirement to undertake a Gas Safety Check (GSC) every two years.

The Gas Safety Check defined in the Act has a mix of: • Compliance audit items on the existing gas installation; • Checking correct installation of isolating valves where required;

Understand the new tenancy Act 12 | Australian Plumbing Industry Magazine | Winter 2021

• Whether the gas cooker is secured; • Clearance from combustible surfaces; • Checking on the condition of gas appliance flue systems including chimneys; • A requirement to test the existing gasfitting line for leakage; and • A set of steps defining the servicing of each gas appliance.

The release of the new prescriptive guidelines again show the failure of adequate regulation for the gas industry. Once again, the government is putting this responsibility in the hands of the attending gas service person.

The history

Why we need change

Victoria has a long and celebrated gas industry that expanded with the natural gas reticulation in the 70’s and generated a strong appliance manufacturing, gas supply, gasfitting and servicing sector overseen by the then Gas & Fuel Corporation.

The privatisation of the Gas & Fuel Corporation meant that there was a lack of training – specifically for gas service persons – for a number of years, the industry relying instead on ex-Gas & Fuel trained employees to carry out this work.

When we look at what makes up the Gas Safety Check, we might well ask why there are so many installation compliance checks contained in the requirements. Gas appliances deteriorate through use. Hot combustion gases mixed with condensation, dirt and dust that is drawn into the appliance mean that regular servicing is required to check the operation of the safety devices, condition of the burner assemblies, and condition of the heat exchanger, flueways, etc. Once serviced, the appliance can continue to operate safely and won’t need costly replacement, similar to a motor vehicle where routine maintenance over time can prevent a far more expensive investment. This mandated two-year audit isn’t necessary for the gasfitting line and its components.

In most cases they are either compliantly installed or not.

Servicing of gas appliances has long been recognised as a skill set that requires experience and knowledge above that of a general gasfitter. This is reflected in our current licence regime where individuals who carry out this work must hold a specialised class of gasfitting, namely Type A Appliance servicing. Sadly, the lack of any compliance regime, i.e. oversight of who is carrying out the work, means that many who currently operate in this area are doing so illegally or don’t have the necessary skills and experience to do so.

Learning from the coroner’s report The Coroner’s findings in the Sofianopoulos case1 highlighted the need to not only mandate gas appliance servicing at a minimum of every two years for public housing, but to underline the importance of having a set of clear guidelines. These guidelines must define the minimum requirements for maintenance and servicing of a gas appliance to ensure its continued safe and efficient operation.

AS4575 Gas Appliance – Quality of servicing is an Australian Standard reviewed and republished in 2018, it has yet to be called up by the regulators in Victoria – ESV as the technical regulator for gas and VBA as the compliance regulator for Type A Gas. Master Plumbers has advocated for this to happen as a platform for further developing what is currently a non-existent compliance/auditing regime for this specialised class of work.

1

Our self-certification regime in Victoria means that the individual plumber/gasfitter certifies their work as compliant by lodging a Certificate of Compliance with the VBA. As a means of monitoring this compliance, the VBA conduct audits of each plumber/gasfitter’s completed work. With more than 420,000 plumbing compliance certificates lodged for the fiscal year 2019-20, the audit rate conducted by the VBA was 2.2% of all plumbing work. There is little doubt that there is a high non-compliance outcome for gasfitting installations currently.

The more important question is: How we are adequately addressing it? Surely the answer isn’t to have gasfitters conduct inspection audits on previously certified installation work?

The outcomes from the Residential Tenancies Act in regards to mandating and defining a Gas Safety Check is seen by many in our industry as excessive and ultimately costly for the landlords where mandating servicing of each gas appliance would have the same outcome for less cost. The fact is that this will do little to achieve any greater oversight by our regulator for these works as the records will

www.coronerscourt.vic.gov.au/sites/default/files/2018-12/soniasofianopoulos_356617.pdf

reside in the filing cabinets of property managers and are not required to be recorded in any way by an independent body. The skills and experience required to service and maintain a gas appliance far exceed waving a gas tester in front of the appliance and deeming it safe.

We have a skilled workforce in Victoria that is able to deliver safe, cost-effective servicing outcomes, but we need increased regulator compliance outcomes for this work so that individuals without the required licence and skills don’t further undermine the industry in Victoria.

ESV gas safety checklists ESV has released a gas safety checklist to assist gasfitters in meeting the requirements of the Act. Gasfitters must hold the endorsed class of Type A Gas Appliance Servicing in order to carry out this work and a record indicating the requirements of what constitutes a Gas Safety Report has to be lodged on completion.

Visit: https://esv.vic.gov.au/ technical-information/residentialtenancy-changes/ stration is here regi

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www.plumber.com.au | 13

Are you falling for this trap?

Master Plumbers’ technical expert Aaron Bridger warns installing plumbers to check Watermark certification, as recent changes could leave them exposed.

An enduring issue faced by many plumbers is the final connection of the bath waste to the drain.

With often limited space and needing to incorporate an overflow from the bath, there are a number of so-called solutions on the market.

The Plumbing Code of Australia (NCC Volume 3) requires that all fitting and fixtures used must have a Watermark certification, additionally they must comply with AS/NZS3500.2 installation standards.

Many of these ‘flexible connections’ were at one stage ‘certified’ under Watermark but now no longer meet the new specifications so it’s imperative that installing plumbers understand the importance of 14 | Australian Plumbing Industry Magazine | Winter 2021

ensuring that any watermark certification is current. Many that are on the market have been unable to meet these new specifications and due to there not being a ‘point of sale’ requirement on the retailers (it is not illegal to sell these items), the responsibility rests with the installing plumber.

This situation can leave the plumber high and dry if there are issues with the wastes down the track. There could even be situations where you will not have access to insurance cover.

Another issue that arises, particularly with bath wastes, is ensuring that the waste outlet has a removable grate for maintenance purposes.

AS/NZS3500.2 13.3.7 Fixture grates, “Where a fixture trap is not accessible, the grate shall be removable.”

What to do?

• Be involved early in the construction process to ensure that you have space and time to connect the fixture up along more traditional lines (i.e. fixture trap and waste).

• If using a flexible connector ensure that it has the appropriate Watermark approval.

• Make sure any bath fixture outlet has a removable grate in situations where the trap is not accessible.

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Snapshot

from around the nation Federal budget news

Signs of strong investment will help secure our industry Master Plumbers has welcomed the Federal Government’s commitment to rebuilding the nation with last month’s budget.

The plumbing industry association has been at the forefront of calls to invest in key infrastructure projects and future-focussed jobs and training to turn around the hardship faced as a result of the COVID-19 Pandemic.

Master Plumbers CEO Peter Daly said the association strongly supported the commitment to a 10-year, $110 billion infrastructure investment pipeline.

“The budget acknowledges just how vital a thriving construction industry is to rebuilding our economy and the strength of our communities,” Mr Daly said.

“We know how important job security and future-focussed initiatives are to each individual in our industry and we think this budget paints a picture of a strong plumbing industry for decades to come.”

16 | Australian Plumbing Industry Magazine | Winter 2021

Commitment to construction The $110 billion includes $15 billion in additional infrastructure commitments for: • The North-South Corridor, South Australia • Midland Highway upgrades, Tasmania • The Great Western Highway, New South Wales • Newcastle Airport, New South Wales • The new Melbourne Intermodal Terminal, Victoria • The Bruce Highway, Queensland • METRONET, Western Australia • Highway upgrades, Northern Territory

dams and irrigation projects.

A further $1 billion in road safety upgrades and a further $1 billion in local road infrastructure projects.

And, through the Building Better Regions Fund, a further $250 million of regional community infrastructure projects will be supported.

Commitment to jobs and training Jobs in construction often start with apprenticeships and there is a promise of new apprenticeships and training places to get more Australians into work. On top of that the Government is doubling its commitment to the JobTrainer Fund – supporting more than 450,000 new training places.

Through 50% wage subsidies, more than 170,000 new apprenticeships and traineeships will be created.

• Light Rail Stage 2A, Australian Capital Territory

This builds on the 100,000 new apprenticeships and traineeships already supported.

Other projects include funding for the $3.5 billion National Water Grid Fund to make regional Australia more resilient to drought, building

Importantly, Mr Daly said, the budget also introduced training support for 5,000 places to help more women break into non-traditional trades.

Find your local association

Master Plumbers & Gasfitters Association of Western Australia T (08) 9471 6661

Master Plumbers and Mechanical Services Association of Australia T (03) 9329 9622

Master Plumbers Association ACT Inc T (02) 6112 8630

Master Plumbers Association of Queensland T (07) 3273 0800

Master Plumbers Association of South Australia T (08) 8292 4000

Master Plumbers Association of Tasmania T (03) 6272 2199

Master Plumbers & Mechanical Contractors Association of New South Wales T (02) 8789 7000

“Master Plumbers strongly supports initiatives to create employment opportunities for women and we will continue to lobby for continued focus from all levels of government.”

Support for home ownership “In the domestic sector, we are pleased to see further government initiatives,” Mr Daly said.

“Investment at both state and federal level is important in driving construction, and to date we are seeing new house builds at the highest rate in 20 years.

HomeBuilder and the Government’s $2 billion investment in affordable housing is assisting with this supply.

In this Budget, the Government has promised to: • Help another 10,000 first home buyers build a new home with a 5 per cent deposit.

• Increasing the amount that can be saved for a home deposit through the First Home Super Saver Scheme from $30,000 to $50,000. This enables first home buyers to save faster and build a larger deposit, with concessional tax rates.

• Supporting 10,000 single parents to purchase a home with a 2 per cent deposit.

Investment at both state and federal level is important in driving construction, and to date we are seeing new house builds at the highest rate in 20 years

Jobs and tax relief Master Plumbers has also welcomed the instant asset write off scheme for small and medium businesses.

“These schemes help rebuild sustainable businesses, which are the backbone of our country.”

The Government is extending the expanded instant asset write off, for businesses with a turnover up to $5 billion until 30 June 2023.

This means a tradie can buy a new ute and some tools and small businesses will also have opportunities to buy, sell, deliver and install these assets.

Mental health investment At Master Plumbers we put the health of our members as our number one priority. We know that suicide is the leading cause of death in those aged 18 to 44.

“I welcome the $2.3 billion commitment to mental health care and suicide prevention and

incentives like the small business loan scheme, which has already helped more than 45,000 businesses access low-cost finance. Financial pressure, job security and a positive picture of our future all help in removing some of the stresses from those in our industry.”

Retirement news In this budget the Government has removed the $450 per month minimum income threshold for the superannuation guarantee.

To improve flexibility in retirement older Australians will no longer be required to meet a work test before they can make voluntary contributions to superannuation.

Those aged over 60 will be allowed to contribute up to $300,000 into their superannuation if they downsize their home. This will also free up more housing stock for younger families.

Read more at www.budget.gov.au www.plumber.com.au | 17

Snapshot

from around the nation Victorian news Employ and save Boosting Apprenticeship Commencements is a government wage subsidy to encourage employers to take on new apprentices and trainees.

Is my business eligible?

Your business may be eligible if you engage an Australian Apprentice between 5 October 2020 and 30 September 2021, they are undertaking a Certificate II or higher qualification and has a training contract approved by the state authority.

2021 Annual Apprentice Skills Contest The finalists – Plumbing contest

How much is the subsidy?

1st place:

Nathan Tabb, National Plumbing and Contracting

Eligible employers and Group Training Organisations will receive a wage subsidy of up to 50% of the apprentice’s gross wage (maximum of $7,000 per quarter).

2nd place:

Brett Fowkes, IQ Plumbing Solutions

3rd place:

Daniel Cooper, Cooke and Dowsett

Anything else I should know?

Master Plumbers will return, in full, any Wage Subsidies it receives.

The finalists – Sprinkler fitting contest 1st place:

Tom Duncan, Fireline

Joint runners-up: Amy Kosterman, Geelong Fire Services Damien Davidson, Zerofire Services Reece Hegarty, Jetfire

Queensland news Ambassadors appointed to inspire next gen Master Plumbers’ Association of Queensland (MPAQ) revealed the 2021 Queensland Plumbing Ambassadors.

Michael de Brenni, Minister for Public Works and Procurement, Sam Raper, Paul Gray Plumbing Services, Toni Hillman, New Build Plumbing, Simon Townson, Tri Plumbing Services, Sonya Hughes, Hughes Plumbing Contractors, Kent Vickers, MPAQ President, and Penny Cornah, MPAQ Executive Director.

18 | Australian Plumbing Industry Magazine | Winter 2021

They include: Sam Raper – Paul Gray Plumbing Services, Toni Hillman – New Build Plumbing, Simon Townson – Tri Plumbing Services, and Sonya Hughes – Hughes Plumbing Contractors.

The ambassadors were chosen to promote plumbing to school students and career-seekers across the state.

This year there is also a focus on engaging business owners to grow

of opportunities for a plumbing apprenticeship.

“I would like to congratulate this year’s ambassadors,” MPAQ Executive Director, Penny Cornah, said.

The plumbing community has a vital role in promoting the link between good quality plumbing, health, environmental sustainability, and economic prosperity, she said.

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Do I still need a It might seem like old tech but it makes perfect business sense to invest in a website says Daniel Carroll, Master Plumbers Communication and Media Manager.

Lately, a lot of people have been telling me they don’t need a website.

Enter the website… your online showroom

“I’ve got a Facebook page and an Instagram account and they’re free.

Why do I need a website?” they ask.

Imagine standing across the road from your office/workshop/ warehouse – wherever you conduct your business – and admiring it in all its glory. Now picture a great big funnel hovering above your showroom. That funnel is your social media presence – Facebook, Instagram, Twitter, Pinterest, the lot – all in one container capturing leads for your business. The photos of you in front of your latest project, the informative posts to remind people to be proactive about the upkeep of their homes, the Friday funnies to give people a laugh heading into the weekend all designed to advertise you, your business and what your business has to offer.

Well, yeah…but mostly no.

It’s true, social media has exploded over the past few years. Businesses, brands, groups, artists, even average people, AKA ‘the Influencer’ have been harnessing the seemingly cost-free power of social to connect with others and grow their online presence – some have even cracked the secret formula to make a heap of cash!

And because social media is awesome, many people are shelving their web presence entirely. Not a wise move.

Websites are extremely important and as relevant as they’ve ever been.

Unless you have a website as part of your online presence, you cannot expect to thrive.

20 | Australian Plumbing Industry Magazine | Winter 2021

When people are engaged enough to learn more, the social media

Unless you have a website as part of your online presence, you cannot expect to thrive

funnel spits them out conveniently onto the front steps of your showroom. That lead is red hot, now it’s up to you to convert!

And still today that conversion is done best via your website, especially if you don’t have a physical showroom.

website?

Four reasons why you absolutely need a website In addition to being your showroom, there are four reasons why you absolutely need a website: 1 You have the control!

Your website means your messaging, your pictures, your style – you’re in charge. You’re not limited by any rules around content type, length, functionality etc. (try adding hyperlinks on Instagram for example) and you’re able to portray your business in the way you want to, embrace your creativity and make it your own. What makes you better than the next person?

To make the point even more: remember earlier this year when Facebook shut down a lot of pages so no one could see their content?

Social channels are not yours; they are on loan while the provider deems to allow you to use them.

There are great online tools available to you like Google Analytics that will provide an amazing level of detail about the people that visit your site.

These tools will tell you where your visitor has come from, how they found your site, which information or pages they visited, how long they stayed on your site and so much more.

or year. Your website acts as a direct marketing communication channel.

They say that knowledge is power and what you’re able to learn from how people interact with your site will help you focus your marketing efforts into the future.

What are the symptoms of Coronavirus?

3 Social media can only do so much for you

On average, Google processes over 63,000 search queries every second.

This translates into approximately 3.8 million searches per minute, 228 million searches per hour, and 5.5 billion searches per day.*

2 You have insight over what people are doing on your site

There is no other communication medium that gives you as much control over your content and message as a website. While apps and social media might work for niche groups or price-points, the relatively small investment in your own website pays off immediately.

Once people are in the front door, you can see what they’re interested in, what brought them to your site and be there to help them learn more.

Your website is available 24/7/365 (give or take). Visitors are able to engage with your entire showroom at any time of the day, week, month

*https://gs.statcounter.com

4 Get found online When we want to know something, we ask. We ask our friends, we ask our co-workers, but most of all we ask Google. And if you don’t have a website, Google doesn’t know you exist.

What is the weather going to be on Friday?

Where can I find a reliable plumber?

For all the mathematicians out there, that’s two trillion searches per year!

Google can help… A LOT! So, get yourself a website and give yourself a fighting chance!

Keep an eye out in our next edition on how to build a website. www.plumber.com.au | 21

Turn to teaching Kate Jones discovers the passion and the professionalism that entices plumbers away from the tools and into the classroom.

It’s often their own experiences as apprentices – good and bad – that motivates plumbing trainers to walk away from the work site and into the training room.

For Darius Schoorl, a Master Plumbers trainer at the new Plumbing Industry Climate Action Centre (PICAC) training facility at Narre Warren, it was a desire to teach others as well as he was taught.

“I did my apprenticeship with Master Plumbers in 1998 and I developed authentic relationships with the trainers there,” Darius said.

Master Plumbers is now searching for more trainers like Darius who can facilitate its programs at PICAC in Narre Warren.

Master Plumbers have been delivering training at the state-ofthe-art facility for a year, but COVID restrictions interrupted training for Master Plumbers apprentices until earlier this year. The training centre has a 100-seat auditorium, 12 22 | Australian Plumbing Industry Magazine | Winter 2021

training rooms, facilities for welding and gasfitting, plus confined-spaces and roof-access training areas. It also has impressive sustainability features including geothermal heating and cooling, and 770 solar PV panels.

Darius, who has been training plumbing apprentices for more than five years, took his first class at the centre in March.

“Even though I’ve been a trainer for years, I’m being given real assistance.

When I had my first training session with apprentices at Narre Warren, my manager came and sat by my side to make sure it all went smoothly.

“There’s real support, which is not as common in my experience at TAFE.” Darius’s interest in becoming a trainer was rekindled after showing his apprentices the ropes when he was running his own business.

“It was having apprentices that were good and also had a passion for the industry, and seeing them excel as I taught them that reignited this desire to get into training.”

Fellow trainer Richard Hutchinson began taking sessional classes while running his own business. He then switched to full-time after having children. “When I had children something just clicked. With young kids, it (teaching) is much better.

Hutchinson was also drawn to teaching to minimise the physical impact of plumbing work. “When I was in my 20s, I loved the physicality of plumbing,” he explained. “It was great because the body was stronger and you recovered quicker but after 40 you start to feel it everywhere.”

Perhaps the greatest drawcard for trainers like Richard and Darius it is the reward for effort. Both said they enjoy sharing their passion for the trade and helping apprentices develop skills they will call on for years to come.

“We’ve got some apprentices who are pretty disengaged learners a lot of the time, but who actually switch on when they’re motivated and start to think,” Richard said.

Continued on page 26

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The shortage of plumbers across Australia, particularly in rural areas, means there is a high demand for teachers and trainers in the sector.

“As a trainer, you’re passing on information. You’re trying to get the apprentices in the right frame of mind, trying to pass on the right skills and techniques and processes,” he said. “Showing them how to find information if they’re working for themselves, which standards to refer to, how to problem solve.

The importance of having quality trainers to shape the next generation of plumbing industry experts can’t be underestimated, said Wayne Diffey, a trainer based at Master Plumbers’ Brunswick office.

“It’s not only about being on the tools, it can also lead to them being a trainer, a manager, a plumbing arbitrator, an inspector or supervisor.

There are lots of avenues for plumbers to take.”

“When they get into plumbing, it’s a bit more hands-on and they start to realise, ‘I understand this stuff’.

“It’s great when you see that; you do get a lot out of it.”

24 | Australian Plumbing Industry Magazine | Winter 2021

The training centre has a 100-seat auditorium, 12 training rooms, facilities for welding and gasfitting, plus confinedspaces and roof-access training areas.

It also has impressive sustainability features including geothermal heating and cooling, and 770 solar PV panels.

Trainers need to complete a Certificate IV in training and assessment. Training Providers offer this program part-time over a 6-to-12-month period, so it can be managed while working full-time.

www.plumber.com.au | 25

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Create quality apprenticeships COVID allowed us to have flexibility with our apprentices, it meant we could keep them on for three days and then have four days off. It was important to us to be giving those opportunities during such a difficult time

Nathan Jarvis wants to ensure the next generation of plumbers have what it take to move the industry forward, writes Kathryn Kernohan.

Nathan Jarvis has always been passionate about the importance of quality apprenticeships to give young plumbers the best possible start in the industry – and he can pinpoint exactly where his interest came from.

“When I was younger, I was lucky to have two bosses who were all about teaching the right way. They were about providing quality work and taking no shortcuts and keeping the customer happy. They had a big impact on me and I try to teach the same things to my apprentices.”

Last year, Nathan joined Master Plumbers’ Plumbing Apprenticeships Victoria (PAV) consultative 28 | Australian Plumbing Industry Magazine | Winter 2021

committee, to take even more of a leadership role in supporting the next generation of plumbers.

“Throughout my time I’ve seen plenty of apprentices get involved in the industry, then run off and do something else, but not really learn the importance of quality plumbing.

I’m really happy that I can hopefully make a difference and improve things for everyone involved in the industry.”

Despite the significant impact of COVID-19 throughout 2020, Nathan continued to employ more than a dozen apprentices to support what ended up being increased demand on his business Park Lane Plumbing Services across some areas of work.

“COVID allowed us to have flexibility with our apprentices, it meant we could keep them on for three days and then have four days off. It was important to us to be giving those opportunities during such a difficult time.

“When the first lockdown in Melbourne happened, work dropped off overnight for about a week. But then, with so many people working at home and commercial spaces empty, a lot of clients began to bring planned work forward. We did a lot of work with office spaces, for example, during the months when they were closed down.”

Nathan got his start in plumbing the same way so many others did – through the influence of his father.

“I’m from an era of going to work with dad during the school holidays,” he laughs.

“From when I was young, I always knew I was going to follow in dad’s

footsteps and become a plumber.

I ended up getting an apprenticeship at the company he worked for at the time.

“He was a mentor to me which was good in some ways and bad in some ways! I definitely wasn’t favoured and I learned to work hard.”

In 2003 Nathan founded Jarvis Plumbing. His business predominately worked with residential clients, including a number of unit development sites.

Eight years later, Nathan became an agent for Rinnai, one of the world leading manufacturers of hot water, heating and cooling solutions. At the same time, he rebranded his business to Park Lane Plumbing Services.

“I got into specialising in Rinnai products and I still have that relationship with them today.

It’s been a great relationship and I’ve been very fortunate to have it.”

Park Lane Plumbing Services now provides “roughly a 50-50 split” between residential and commercial jobs including bathroom plumbing, roof repairs and plumbing property maintenance in addition to general and domestic plumbing services.

As Director of his business, Nathan has seen his role evolve from being full-time on the tools to a hybrid role with all that running a business entails.

“It was a big challenge at first, because you grow up on the tools and then you have to put your business hat on and learn about new things. I still try to spend half my time on the tools and the other half dealing with everything else.

“I’m lucky to have some great office staff to help out and make sure things always run smoothly.”

Park Lane Plumbing Services is based

in the northern Melbourne suburb of Thomastown, but services all suburbs across metropolitan Melbourne.

Nathan’s team currently consists of five plumbers – the longest-serving of which has been with him for 15 years – as well as three apprentices and three office staff members.

As things continue to return to normal in our post-COVID landscape, Nathan hopes that his role with PAV’s consultative committee will ultimately support others to enjoy longevity in the plumbing industry.

“Giving a great apprenticeship experience to people means they can provide the best quality work and become great plumbers.”

Learn more about PAV and what it can do for your business at plumber.com.au/PAV www.plumber.com.au | 29

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As part of this many look to utilising the instant asset write-off scheme and purchase new or second-hand assets for their businesses.

Whether it’s new tools, a commercial ute or upgrading old machinery, many plumbers and tradies use this period as an opportunity to check if their assets are in need of an upgrade or repair.

While you are looking to save money and utilise business deductions, it’s equally important to make sure your new assets are covered.

Be sure to insure Did you know that in addition to public liability cover, Marsh can also arrange a variety of insurance solutions for your plumbing business? Some additional covers that plumbers often purchase and find valuable during EOFY, include: • Tools of trade helps cover your tools for replacement or repair if they become damaged, lost or stolen. For specified and unspecified items in your policy, tools insurance generally helps cover tradies for the total value once the excess has been paid.

• Machinery and Equipment: This can help provide cover for your machinery and equipment for Request a quote from Marsh today At Marsh, we have insured over 3000 tradies across the country and have come to understand the unique and evolving risk profile of the industry.

accidental damage, malicious damage, storm damage, fire and theft. Plumbers may also wish to consider options for cover for hired machinery and equipment, loss of income, breakdown cover, road risk and third-party legal liability.

• Commercial Vehicle: One of the more commonly claimed insurance policies for tradies is commercial motor vehicles cover.

Many plumbers rely on utes, vans and cars to get from job-site to job-site which can increase their exposure for damage. Commercial vehicle insurance can help protect your ability to get the job done and help cover your vehicle against damage or loss.

To arrange a quote or to learn more please visit marshplumbers.com.au or call 1300 300 511. Feel free to fill out our contact form and one of our dedicated trade’s team members will be in contact with you shortly.

Marsh Advantage Insurance Pty Ltd (ABN 31 081 358 303, AFSL 238 369) (Marsh) arrange this insurance and are not an insurer. When arranging Public Liability Insurance, Marsh act under binding authority on behalf of Pacific Underwriting Corporation Pty Ltd (ABN 77 091 225 535, AFSL 237 270), who act as agent of the insurer, Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL 239 687). This brochure contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire the product, refer to the specific policy wordings available from Marsh. Statements concerning tax, accounting, and legal matters should be understood to be general observations based solely on our experience as insurance brokers and risk consultants and should not be relied upon as tax, accounting, or legal advice, which we are not authorised to provide. All such matters should be reviewed with your own qualified tax, accounting, and legal advisors. Depending upon an organisation’s facts and circumstances, certain tax or accounting benefits may be associated with this product. Organisations should consult with their tax, accounting, and legal advisors to determine whether such benefits would be applicable. The Master Plumbers and Mechanical Services Association of Australia receives a financial benefit when an insurance policy is arranged by Marsh for one of their members. LCPA 21/092

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Celebrating 130 years What has grown to become Australia’s largest plumbing industry association – and a trusted source of information, advice and expertise – started from humble beginnings. Kathryn Kernohan reports.

32 | Australian Plumbing Industry Magazine | Winter 2021

In 1891, the Associated Master Plumbers of Victoria, now known as the Master Plumbers and Mechanical Services Association of Australia, was established when 57 plumbing contractors paid a £5 entrance fee and £1 subscription to create the new entity.

One of the contractors was Melbourne-based family business Atherton. As Master Plumbers celebrates its 130th anniversary this year, Atherton is still going strong.

Initially established as a plumbing firm, Atherton is now a world leader in sterilization equipment and infection control products for the hospital, medical and scientific industries.

Initially established as a plumbing firm, Atherton is now a world leader in sterilization equipment and infection control products for the hospital, medical and scientific industries.

Fourth-generation business owner Stephen Atherton, a life member of Master Plumbers, says the business was founded by Fred Atherton in 1889. More than 130 years later, Stephen is semi-retired after a long career with the business but the Atherton name has continued into a fifth generation with Stephen’s children Tom and Hacia serving as CEO and Chief Operating Officer, respectively.

“Fred was a plumber from Liverpool and he came to Australia during the gold rush,” Stephen says. “He soon realised he wasn’t going to make his fortune in gold … instead he worked as a plumber for many, many years.

“He started his own plumbing business and at the time when Master Plumbers was founded, sewerage was the new big thing.

Melbourne was called ‘Smellbourne’ by many people and with concerns about diseases there was a pressing need for sewerage.”

At the time, Melbourne was still reliant on an outdated and increasingly dangerous sanitary system despite the city’s population and development growth.

Cesspits and pails were used to deal with solid excremental waste, and household and manufacturing liquid waste found its way into open street channels leading to the Yarra River or Hobsons Bay. The newly-formed Association viewed this as an opportunity for education, and began holding lectures on sanitary matters to plumbers at Melbourne’s Working Men’s College.

This would be the start of a centurylong tradition of education for Master Plumbers, culminating in the Association becoming a Registered Training Organisation (RTO) in 1992 and, together with the Plumbing and Pipe Trades Employees Union (PPTEU), National Fire Industry Association of Australia (NFIA) and the Air Conditioning and Mechanical Contractors Association (AMCA) opening the state-of-the-art Plumbing Industry Climate Action Centre (PICAC) in Brunswick in 2009.

Since then, additional PICAC campuses have opened in Geelong, Narre Warren, Beenleigh (Queensland) and in New South Wales. The Narre Warren campus, opened in 2019, is a $30m stateof-the-art building and the first Net Zero Energy education and research facility in Victoria which generates all the energy it requires through renewable energy technology.

Over the last financial year, Master Plumbers delivered more than 100,000 hours of training to over 1,000 students.

Education has been a crucial part of the relationship between Master Plumbers and Bill Durham, who served as President of the Association between 1994 and 2010.

“My story goes back to 1952 when I was 21 years old and working around the clock as a plumber but I was www.plumber.com.au | 33

disappointed in the results of my hard work,” he says.

“Someone told me to call the Association for some advice and I ended up having a long chat.

I was asked what my qualifications were and I said, I’m a qualified plumber. The response was ‘that’s not good enough.’

“I was encouraged to enrol in RMIT and do a business course. It changed everything for me. After that the clients and I were on a level basis.

It made me realise that knowledge is so important – you’d expect a plumber to know about plumbing but not about business.”

These days, technology and the internet go hand-in-hand with the plumbing industry, as advances over the last few decades have streamlined the way business can be done.

Bill was at the forefront of these changes as President at the time.

“The computerisation of the industry changed everything, made things easier and opened up new opportunities. I remember my first computer and my assistant trying to learn how to use it when it was first installed. I said ‘don’t worry, just throw it out’ but I am glad we persisted with it,” he says with a laugh.

34 | Australian Plumbing Industry Magazine | Winter 2021

Personal highlights from Bill’s tenure as President include work to support greater gender equity in the plumbing industry, the establishment of the Master Plumbers’ Plumbing and Gasfitting Division and the relationship Master Plumbers was able to build with political decision makers.

and represents the voices and interests of its members. The Board also helped the industry navigate the COVID-19 crisis of the past year, including collaborating with Government and industry stakeholders to ensure that vital industries kept operating in a COVID-safe way.

“For example, when the Federal Government was proposing to introduce the GST, they came to see us and enlisted our help to understand the impact it would have on the plumbing industry.

That was very rewarding,” he says.

Kevin, who is also a Director at Shinners Plumbing, the business his father established in the 1950s, says that despite the challenges of the past 12 months there is reason for great optimism about the future of the plumbing industry.

The ongoing advocacy that Master Plumbers engages in – as the industry’s representative and voice on safety, standards and training – is something held in high regard

by Kevin Shinners, current VicePresident of Master Plumbers’ Board and Life Member of the Association.

“Our industry really didn’t miss a beat during COVID. We had to develop protocols and different ways of working, of course, but plumbing is an essential trade and it was recognised as such during our periods of lockdown.

“I don’t believe the general industry has a strong understanding of the work Master Plumbers does behind doors in terms of advocacy and influencing policy changes. We work very hard to make a difference and ensure the best opportunities for the industry as a whole,” he says.

Master Plumbers’ Board sets the strategic direction of the Association

“Industry statistics have showed that the building industry, including the plumbing industry, handled it all very well. One thing I have noticed is that it has taught the industry to be self-reliant. With Master Plumbers, we have proven that data collection and oversight is very important and we are able to lead the way in that area instead of relying on Government.”

Page 32, top: Melbourne-based family business Atheron, still going strong in 2021; bottom left: Fred Atherton (third from left) and the founding members of the MPMSAA outside Parliament House in Melbourne in 1903. Page 34, left: apprentices in the workshop in the early days.

Pages 34 and 35, both far right: apprentices from the early 1980s. Page 35, top left: early sanitary system works; top centre: Plumbing and Lighting journal from 1910; middle: plumbers’ picnic in Hurstbridge in 1925; bottom right: FJB Marsh Plumbing family business had multiple generations in the industry.

In the short to medium-term, the Board is focused on succession planning and encouraging a younger generation of members to work towards leadership roles.

“The current Board will not be around forever and we want people to know that a big focus of ours will be on fostering succession. We want younger people to get involved, perhaps by starting in smaller groups like the Plumbing and Gasfitting Division, and potentially working their way from there,” he says.

Master Plumbers’ membership has grown over the years to over 975 plumbing businesses, which employ more than 5,000 plumbing professionals. During COVID,

members were able to engage with the Association in different ways such as webinars and virtual meetings.

CEO Peter Daly says that the Association will continue to play the vital role of conduit between members, the broader plumbing industry and governments.

“The 130th anniversary of Master Plumbers is a great opportunity to reflect on all of the Association’s successes and achievements along the journey – but we do so with one eye focused on the future and how we can continue to evolve our work to best serve our members and industry.”

“Engaging with our members, hearing their stories and experiences and ensuring we can help to advocate for their best interests has always been crucial to what Master Plumbers does. Of course, this is alongside our commitment to providing opportunities for training and skill development, expert advice and information,” he says. www.plumber.com.au | 35

Member news Vale Barry Cooper The Master Plumbers and Mechanical Services Association of Australia is saddened by the loss of Life Member and industry stalwart Barry Cooper.

Barry was renowned as a significant contributor to the plumbing industry by all who knew him during a career that spanned seven decades.

In addition to his wealth of knowledge specific to plumbing, Barry was also known for his business intelligence and was a respected adviser to many who sought his counsel, recalls good friend and fellow Life Member, Bill Durham.

“Barry was a very knowledgeable man across many areas of plumbing and business and someone whom I respected a lot,” Bill told Master Plumbers. “He was also a very reliable confidant.

“We shared a passion for plumbing and the need to provide quality training programs for the next generations of plumbers.”

Bill said Barry was keen to help others “take our learnings, like we did the plumbers before us, and build on them to propel our industry into the future.

“During my time as President of Master Plumbers I was very keen to get Barry involved with the Association at Board level,” Bill continued. “It is the people of Barry’s calibre, with a passion for the industry and its development that enable our industry to grow the way we need it to.”

From humble beginnings as a first-generation plumber, Barry grew his business Coopers Plumbing, to employ a team of almost 50 people.

In the later years of business, Barry led his then family-run business into property development where they were able to sustain a very

Vale Geoff Moroney The Master Plumbers and Mechanical Services Association of Australia is deeply saddened by the loss of long-time member Geoff Moroney.

Geoff enjoyed a long and successful career in plumbing that spanned five decades. He was well known throughout the

36 | Australian Plumbing Industry Magazine | Winter 2021

successful and proud period in the business’s history.

“I am full of respect for everything Barry was able to achieve during his career and I credit that (Barry’s success) to the professional way in which he always conducted himself.”

Bill said.

“Barry was a man of great dignity.

He kept a wonderful home with his family, was an immaculate dresser and had amazing people skills.

When he spoke, people listened.”

Barry was a distinguished member of the Master Plumbers Association and Major Contractors Division and a passionate advocate for developing the next generation of plumbing professionals, forging a legacy that will remain for many years to come.

Vale Mr Cooper.

of the Bendigo Master Plumbers Charity Golf Day for 20 years, a charity golf day that has raised over $330,000 for children’s charities.

Central Victoria region where he was the local Chairman of Master Plumbers for a number of years.

Geoff’s contribution to the plumbing industry and his selfless charity work leaves behind an extraordinary legacy. He was a friend to all working contractors and pushed the benefits of Master Plumber membership as a key to success in business.

Geoff was also Chairman of the Master Plumbers Conference Committee for a period of time and was influential in his role as Chairman

Geoff’s business, Moroney’s Plumbing & Supplies, has been a member of Master Plumbers for almost 40 years.

He will be sadly missed.

Cbus Promotion

Protect your employees’ personal information As an employer who collects personal information about your employees, it is important the right processes are in place to manage that information. By sharing their information, you are exposing your employees and your organisation to potentially serious consequences, including identity theft, fraud and lawsuits.

Here are some simple do’s and don’ts to protect personal data:

DO’s

DON’Ts

Store personal data in locked cabinets or on a secure IT system.

Don’t share employees’ data unless necessary (e.g. when required by government).

Minimise personnel access to data.

Don’t publish data without employees’ authorisation.

Securely dispose of data when it is no longer required.

Don’t retain data when it is no longer required for any business or legal purpose.

Make sure you understand your responsibilities under the Privacy Act. If you’re unsure, visit www.oaic.gov.au and access their business guidance resources.

This article was brought to you by Cbus, the industry super fund for building, construction and allied industries as guidance only and does not constitute as advice. Cbus encourages employers to seek their own independent legal advice in relation to privacy obligations. For more information about Cbus, visit www.cbussuper.com.au or call us on 1300 361 784. Cbus’ Trustee: United Super Pty Ltd ABN 46 006 261 623 AFSL 233792 Cbus ABN 75 493 363 262

LOOKING TO HIRE AN APPRENTICE? OTHER PROVIDERS

AVAILABLE AT SHORT NOTICE

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READY TO HIT THE GROUND RUNNING

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AVAILABLE ON SHORT TERM BASIS

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A MOUNTAIN OF PAPERWORK

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WAGE SUBSIDIES RETURNED IN FULL ON NEW HIRES*

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*eligible apprentices in accordance with government guidelines

BOOSTED APPRENTICESHIP COMMENCEMENTS WAGE SUBSIDY RETURNED IN FULL TO HOST EMPLOYERS

CONTACT PAV OR PAQ FOR SKILLED AND RELIABLE APPRENTICES

CALL PAV ON (03) 9329 9622 OR PAQ ON (07) 3273 0800 PAV and PAQ.indd 1

www.plumber.com.au | 37 15/02/2021 5:09:59 PM

Product news Polymaster underground water tanks With limited space, an underground water tank, which can be placed under yards or driveways, is the perfect solution. Available in either 3300ltr or 5000ltr these underground tanks can even be joined to create a larger capacity.

These tanks have the smallest footprint within the industry and can give you the maximum capacity for the minimum square meterage.

The tanks are fully tested and are designed to withstand ground and water pressure at depth, engineered by geotechnical expert’s element analysis (FEA) and come with a comprehensive installation guide that is available to ensure a smooth installation.

For more information visit www.polymaster.com.au or call 1800 062 064.

Two-minute quiz with Quick Cappz What is Quick Cappz?

Quick Cappz is a quick and easy three-step solution to create your own access point for stormwater drain inspections, which can be removed for re-inspection purposes.

How is Quick Cappz right for you?

If you’re a plumber who regularly inspects stormwater drains, you know first-hand how time consuming it is to take a downpipe apart. Quick Cappz is a flexible, durable and long-lasting solution that prevents water from escaping, while also lasting the test of time against those harsh UV rays.

How do I use Quick Cappz?

In just three quick steps: 1 Drill 35mm hole 2 Insert CCTV camera probe

Introducing Phoenix’s Ivy MKII collection The Ivy MKII collection focuses on angles that influence its modern form and make it highly versatile.

With a blend of round and square design elements, Ivy MKII blends seamlessly into a range of bathroom designs. Included in the collection is a Swivel Sink Mixer, Pull Out Sink Mixer, Fixed Basin Mixer, Swivel Basin Mixer, Shower/Wall Mixer Trim Kit, Shower/Bath Diverter Mixer Trim Kit. The collection also includes Ivy MKII Extended, which features an extended lever handle and is suitable for those with restricted mobility, creating inclusive access for all. Classic by nature, the collection is available in a Chrome finish only.

For more Information visit www.phoenixtapware.com.au 38 | Australian Plumbing Industry Magazine | Winter 2021

3 Inspect the drainage system and voila, insert your Quick Cappz!

For more information visit, www.quickcappz.com.au or call 1300 075 262.

Enter and win with Aussie Jetter Australian Pump Industries recently carried out a survey of plumbing supply shops across the country with big industry names and individual plumbing stores. The survey revealed the move from conventional electromechanical drain cleaning devices to Jetters is gaining momentum.

Aussie Pumps have now launched a competition open to any plumber in Australia. To enter, visit, www.aussiepumps.com.au and follow the prompts to answer – Why are Aussie Jetters better than mechanical drain cleaning equipment?

Best entry wins a $12,000 Aussie Jetter package, which includes Aussie Cobra with Honda engine, stainless steel frame, 4,000 psi pump, with reel and Viper Mini Reel a nozzle box, wash-down gun, safety plate and a 10-litre Aussie wet/dry vac. And remember, Jetters purchased before 30th June 2021 have 100% Instant Tax write off.

Win an Aussie Jetter Competition Terms and Conditions. Competition closes at 11.59am AEDT on 30/06/2021. Judging will take place at noon on 7/07/21 at 7 Gladstone Road, Castle Hill by representatives of Aussie Pumps. The winners will be notified by telephone and in writing, and the winner’s name will be published in the September, 2021 edition of API magazine, online at www.plumber.com.au and on the Australian Pump website, www.aussiepumps.com.au.

For full terms and conditions visit, www.aussiepumps.com.au

RIDGID Line Location Transmitter As part of RIDGID’s commitment to continual development of technological precision products, the ST-305R Transmitter is an addition to the RIDGID location equipment line-up. It is a compact yet powerful multi-frequency transmitter to be used with any RIDGID SeekTech® or NaviTrack® receiver. The NEW ST-305R provides flexible power options of either an optional Lithium-Ion 18V rechargeable battery or 6 C-cell alkaline batteries, Lightweight, compact transmitter that delivers

up to 5 Watts of power, Transmits two frequencies simultaneously to allow optimal frequency selection and Audio feedback confirms a good circuit before beginning a trace.

For more information, visit www.ridgid.com.au or phone 1800 743 443.

18V battery pictured not included.

2.5Ah or 5Ah batteries and charger available separately.

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