Master Builder magazine – October - December 2019

MATES IN BUSINESS Catch-up leads to building

venture for Gold Coast duo

October - December 2019

YOUR NEW BOARD

Meet the team elected to be your passionate, dedicated industry voice

MERCURY SOARS

Here's how to prep your workers for the scorching summer ahead

ABOUT GROVE HIRE Grove Hire has proven experience within the portable building and relocatable site amenity sector, supplying equipment to some of Australia’s largest commercial and infrastructure projects throughout the last 20 years.

Grove Hire provides a turnkey service, managing all aspects of the job from initial concept to installation. With inhouse design, project management and installation teams, Grove Hire works alongside specialist transport providers providing the capacity to design and install a bespoke portable building solution that meets the needs of our clients’.

Grove Hire’s ability to succeed in fast paced, challenging environments has been strengthened by our strong affinity within the Australian motorsport landscape. Supporting some of the best young talent in the country has allowed Grove Hire to use the synergies between business and Motorsport to develop a workforce committed to our clients, delivering high quality solutions on time and in budget.

Grove Hire have selected brand ambassadors within the highest levels of Australian motorsport, supporting 2019 Bathurst 1000 Champion Scott McLaughlin and rising star Anton DePasquale. Their integration within the Grove Hire team has further developed a level of commitment, teamwork and communication to provide an insight into the attention to detail needed at the highest level of Australian motorsport that can be utilised daily in the Grove Hire business.

ADDITIONAL SERVICES

COMMERCIAL:

INFRASTRUCTURE:

• Lunchrooms

• Lunchrooms

• Project Management

• Project offices

• Project offices

• Transport

• First aid amenities

• First aid amenities

• Installation/Decommission

• Recreation Rooms

• Multi-purpose rooms

• Pump-Outs

• Corporate Offices

• Corporate Offices

• Relocations

HIRE BUILDINGS & ABLUTION BLOCKS Having worked on some of the largest construction sites within Australia, Grove Hire have a proven fleet of hire buildings that work on all sites.

Whether the job requires a simple lunchroom or a double level gantry, Grove Hire have a standard range of buildings that meet all applications.

Our modern fleet comprises buildings ranging from 3.6m and 6m through to 12m x 3m with the flexibility to change the configuration to your needs. Our buildings can be used for lunch-rooms, change-rooms, medical and first aid-rooms, drug & alcohol rooms, offices and storage.

We also have an extensive range of toilet and ablution blocks that can be connected directly into existing sewer outlets or positioned on holding tanks. Grove offer 3 pan, 4 pan and 5 pan toilets offering separate female access along with shower/toilet units.

COMPLEXES TO FIT YOUR REQUIREMENTS End Module

Insert as many modules as you like

Infill Module

End Module

12 x 3m Lunch Room

We have a range of different size complex buildings that are completely scalable to your requirements. Whether it be a standard 12m x 6m complex or a custom built 12m x 42m complex that sits atop of a gantry, our team can customise a solution to meet your needs.

We have the flexibility to customise the internal layout of the building to create offices, lunchrooms, change 12 x 3m Lunch Room rooms or any other internal layout you desire.

5 Mega Rise Pakenham VIC 3810 (03) 5942 0700

12 Pullman Place Emu Plains NSW 2750 (02) 4735 4999

grovehire.com.au

Lot 24 Steel Street Narangba QLD 4504 (07) 3188 9330

1300 30 80 11

Published by MASTER BUILDERS QUEENSLAND 417 Wickham Terrace, Brisbane, Queensland, 4000 Phone: (07) 3225 6444 Email: ask@mbqld.com.au Web: mbqld.com.au Editor: Leah Kidd editorial@mbqld.com.au Graphic design: Ben Miller

Advertising: Brooke Gardner NRM Custom Publishing brooke.gardner@ newsregionalmedia.com.au (07) 4690 9309 or 0407 406 518 Print and distribution: News Regional Media Cover photo: A house built by Big Projects at Mermaid Beach (photo by Andy Macpherson Studio) Image digitally altered

Contents image: A house built by Stroud Homes Sunshine Coast

Contents INDUSTRY INSIGHTS

SERVICES & ADVICE

WHAT'S ON

4

President’s Message: New board to focus on future

25-27

Ask our experts

28-29

Invoice fraud: It could happen to you

50

Dino day out: Thousands flock to new village

6

CEO Message: That's a wrap

30-31

Is your reporting sorted?

51

On the green: Golf day a hit

8

Industry Voice: Mind the gap

32

Steel a 'no brainer'

52

Life members honoured

10-11

Your new Master Builders Board

53

Ute giveaway winner revealed

12

In the loop & Latest blog

54-55

What's on: Upcoming events

14-15

Regional Profile: Gold Coast

56

Training: Using Microsoft Project?

57

Upcoming training courses

WORKPLACE, HEALTH & SAFETY 18

Fatigue check

19

It's going to be hot, hot, hot

20

Multiplex creates a winning solution

23

How's your work design looking?

MEMBERS CORNER 37

Tradie: Harvey Thomas

39

Tradie: Ashley Poole

40-41

Member Profile: Matt Barrett + Joe Barrile of Big Projects

42-43

Member Profile: Daniel Chapman of Stroud Homes Sunshine Coast

46

The real deal – Member discounts

© This publication is copyright of Master Builders Queensland.

Master Builder is the official magazine of the go-to peak industry association, Master Builders Queensland. All advertising and editorial adheres to Master Builders Advertising & Editorial Policy at mbqld.com.au

2 | Master Builder

Disclaimer: Advice and information in this publication is given in good faith, on the understanding that any contributing person or organisation are not to incur any responsibility for negligence or legal liability if content is incorrect, incomplete, inappropriate or defective. All liability is therefore disclaimed.

Put your Gold Fleet discount to work.

Save $3,8001 on HiLux Rogue, Rugged or Rugged X.

As a Master Builders Association member, you can now use your Gold Fleet discount to save thousands on selected Toyota HiLux models.

The HiLux Rogue, Rugged and Rugged X models offer powerful 2.8L turbo diesel engines and up to 3.5 tonnes of braked towing capacity2 (manual transmission variants), as well as advanced safety features and all the latest tech. Job to job, weekend to weekend, HiLux can handle anything you throw at it.

To find out more, visit your Toyota Fleet Specialist or call 1800 444 847. ÂŽ

toyota.com.au/fleet

Master Builders Association membership details required to redeem Gold Fleet Discounts.

1 Offer applies to 2019 HiLux Rogue, Rugged and Rugged X models for Gold Fleet customers only until 31/12/2019 unless offer is extended. Offer may be extended or amended at any stage. 2 Towing capacity subject to regulatory requirements, towbar and vehicle design and towing equipment limitations. Ask your dealer for Toyota Genuine Towbar capacity and availability details.

TFM2146 MBA QLD 09/19

INDUSTRY INSIGHTS

New Board to focus on future with Ralf Dutton, President

MASTER Builders recently welcomed a new Board with a mix of experience and fresh thinking that sees their focus remain firmly ahead.

We recently wrapped up the election process for the Master Builders Electoral College (MBEC), Divisional Representatives and our Office Bearers.

Thank you to all who put their hands up and congratulations to those who were appointed. The pool of talent in nominations this term was remarkable and I can assure you, the association is in very good hands.

Whether you’re a general member or were appointed as a Divisional Representative to specifically represent your region, these roles are vital in driving positive change and improvements for all sectors and segments of our industry.

The broad cross-section of members that the MBEC represents also ensures every 4 | Master Builder

member segment and region has a voice.

As an association representing the whole industry, it’s vital that we include this diverse range of representatives from our industry to ensure we have a voice for all sectors and levels of industry.

As well as driving our policy framework, this group also had the very important responsibility of appointing our new Office Bearers – President, Housing and Construction Sector Committee Chairs and General Board members. As your newly elected President, I’m excited to introduce my fellow Board members, who will serve their three year term from 2019-2022: Housing Sector Committee Chair - Stephen Havas; Construction Sector Committee Chair - Mark Spry and General Board - Geoff Baguley, Drew Brockhurst, Ross Hogno, Brett Johnston and Christopher Taylor.

I’m proud to be a part of this new group who will lead you into the future – a mix of

re-elected members who will offer experience and continuity, contrasted with some new members who will inject the Board with new skills and a fresh way of thinking.

I’m also very satisfied with the governance journey we’ve been on as an association over the past three years. It’s timely to recognise and thank our 2016-2019 Board – Ross Hogno, Mark Spry, Geoff Baguley, Drew Brockhurst, Adrian Gabrielli, Nick Herron, Peter Schriek and Rod McDonald.

We’ve achieved a lot in three years, and I’m most proud to have driven our regional presence. Our goal was to regularly visit regional Queensland and ensure the entire state has the opportunity to be heard. We’ve achieved that and much more and I believe, really made a difference.

We have come so far and I know the new Board will also consider the future needs of the industry and Master Builders as an association.

INDUSTRY INSIGHTS

That’s a wrap with Grant Galvin, CEO 2019 has been a year of significant highlights and achievements.

After spending a lot of time setting some solid foundations during the 2018-19 financial year, this year we have turned our focus to the ever-changing and evolving building landscape.

While we continued to invest revenue surplus into improving our key products and services, our overall focus changed tack this year.

Ultimately, as a leadership team, we made the decision to return to our roots and focus on lobbying and advocating on behalf of our members – which is the original reason why the association formed more than 130 years ago.

This year has been characterised by change and complex regulatory reform – we’ve never taken our role as advocator and innovator more seriously than now.

6 | Master Builder

We’ve lobbied for a ‘back to basics’ approach, which has strived to highlight how complex and overly-regulated our industry has become. We’ve pushed a simple, sensible and pragmatic approach that will solve many of the industry’s woes without burdening those doing the right thing.

As we head into a Queensland Government election year in 2020, we’ll continue to support members and industry through a robust lobbying and advocacy program. We’ll be everywhere – sometimes at the forefront of debates and conversations and other times working hard behind the scenes at state and grassroots levels. We want to make sure members have a voice and our industry is a better place to work, now and into the future.

The Annual Report reflects the hard work of the Board and broader Master Builders’ team, who have transformed the organisation

a Goop is a wide ra peelabl on like Goop G during their three year term. We’ve had some produc fantastic highlights, including: • Our core service teams answered more than 17,000 questions • Our brand new Members Legal arm managed 2,860 free cases for members • More than 55,000 documents were purchased in eDocs, which was used by more than 5,500 members • Our website had almost 3 million page views and consumers searched 89,428 times for Master Builders members • We generated more than $3 million in media coverage.

It has been a tremendously busy year and I am personally proud to have been part of team that is focused on the best for our industry and members. Check out page 12 for more of our highlights.

Don’t wreck it it!

Goop is an Innovative and unique way to protect a wide range of surfaces and products. Goop is a protect o t peelable temporary protective y a w unique d n a oop is a e G v . i s t t a c v u o d n and pro on like an incoating olls s and rolls at rpaint ethat h c t a f g r n u i s t f a o ve co removal. rangepeels . tectieasy o r off for p y r a r removal o y s p a m e e r t o e f l els off peGuys d n a ous t Goop Australian n i zardmade, a pa h n o n , an made i l a r t s u t A can be rotecproducts Guysnon-hazardous p o t d e s u e b an cts cused to protect • Windows s e • Floors s i h c n A r f • Bathtubs vailaBle a • Benchtops

CR128338AA

AustrAliA’s leAding temporAry surfAce protection coAtings

Goo Goo aw Goo aw apee w pee on pee on on l Goo Goo pro Goo pro pro

INDUSTRY INSIGHTS

Mind the gap with Paul Bidwell, Deputy CEO

WHY the time has come to address the skills gap in new builders and raise the bar for our industry.

Over the past 18 months, we’ve seen mounting evidence that new residential builders are entering the market without the necessary skills and support to succeed in business.

Following discussions with the Housing Industry Association, we wholeheartedly agree that the Queensland licensing system must be improved so it supports new licensees as they enter the industry. This is in order to address the hit list of defects, as well as some systematic business management problems.

We believe there is an overwhelming need to support new builders. We need to help them put in place business systems to profitably price work, ensure on-time payment, track finances, meet the ever-changing and increasing compliance obligations and resolve the disputes that will inevitability arise.

We’ve already approached Minister Mick de Brenni with the concept of a New Builder Program for all newly licenced house builders 8 | Master Builder

to complete early on in their careers.

We’ve suggested that the New Builder Program would focus on the practical business systems, processes and skills needed for: 1. Estimating, tendering and quoting (assessing project risk, margins, overheads and programming) 2. Business operations (accounting basics, payments, tax and MFR requirements, cashflow) 3. Compliance (systems to ensure ongoing compliance with payments, safety, NCC and employment rules) 4. Negotiation and conflict resolution (clients and subcontractors).

The Minister supports the proposal and has agreed to introduce it as part of a mandatory Continuing Professional Development program, that would apply right across the industry, to all licensees.

While the finer details are yet to be explored, we expect that this new program will roll out during 2020.

The program would be restricted to new builders in the Builder Low Rise Licence

class who are intending to undertake building work on Class 1 dwellings only. New ‘low rise’ builders not intending to undertake Class 1 building work would not be required to undertake the program.

The program would be delivered through a series of short courses, and via both face-toface and online learning. Assessment would be practical and based on the licensees’ own business and systems.

But what will it cost?

Any additional training will come at a cost, but we’ve held our preliminary discussions with Construction Skills Queensland regarding the provision of funding to offset some of the cost.

We are convinced that the program will improve the control a new builder has over their business; increase the likelihood of them establishing a successful business and assist them to delivering quality built products with fewer damaging disputes.

There are wider benefits of the program including improved consumer confidence and outcomes and improved security of payment across the delivery chain.

Watch this space.

PVC-based permanent formwork Above and below ground walling system The rediwall ® range offers 110mm, 156mm, 200mm, 256mm, 275mm and 300mm panel widths.

Ideal for both internal and external application, rediwall ® builds better basements, blade & party walls columns, lift & stair cores, retention tanks, foundation walls, landscaping, service and stormwater pits.

Construction speed

Lightweight

Patented panels slide in or snap together instantly

Easier materials handling with low or no cranage

Load bearing

System supports one or many floors

Ezy-Fit ™ Corners

Panels slide for easy access and inspection of reinforcement

CodeMark™ Certified

Compliance with AS3600 assured

See how rediwall® can make your project smarter, faster, better call 1300 727 237, visit afsformwork.com.au

Easy app ordering

INDUSTRY INSIGHTS

New board, same focus: A voice for all sectors

Ralf Dutton

EMACEN PROJECTS PTY LTD

PRESIDENT

CONSTRUCTION SECTOR COMMITTEE CHAIR

I’m proud to have been elected as President for a second term. We’re a mix of old and new and I know we will offer experience and continuity, as well as some fresh new thinking that will put us in good stead for the future.

Strive to be the link between industry and association, to ensure alignment on issues and outcomes.

Drew Brockhurst

Ross Hogno

WATPAC

RHD BUILDING GROUP PTY LTD

BOARD MEMBER

BOARD MEMBER

I feel that CPD is the key to strengthening our industry and to ensure that our members successfully grow their businesses.

10 | Master Builder

Mark Spry

VALUE HOMES

Keep current, keep learning. To use someone else's words, "always remember it's a privilege to do the work we do, don't take it for granted".

INDUSTRY INSIGHTS

TASKED with the responsibility of electing office bearers to represent and lead Master Builders for the next three years, the Master Builders Electoral College (MBEC) had a tough job at the October meeting

Faced with nominees from around the state, all with impressive careers and CVs to match, MBEC members voted with their head and their hearts and elected a new Board to lead Master Builders. Hailing from a

Stephen Havas

range of sectors and regions – big and small business, Brisbane and regional Queensland, right through to commercial and residential sectors, this mix of new and old faces is set to lead the way.

Geoff Baguley

GARTH CHAPMAN QUEENSLANDERS SEQ

LOCAL BUILDING MAINTENANCE

HOUSING SECTOR COMMITTEE CHAIR

BOARD MEMBER

My focus will be to assist Master Builders in its strategic direction to best represent its members' interests and influence relevant stakeholders.

Continuity is essential to ensure the Board can maintain momentum and continue its focus on important industry issues.

Brett Johnston

Christopher Taylor

BOARD MEMBER

BOARD MEMBER

I'm an advocate for simplifying bureaucracy and red tape. I think in 2020 and beyond, our industry needs less builder bashing and more sustainable margins.

One quote I often like to use is from Dwayne Johnson (The Rock). He says, “I am always asked, ‘What’s the secret to success?’ But there are no secrets. Be humble. Be hungry.

And always be the hardest worker in the room.”

PAYNTERS PTY LTD

TAYLOR BUILDERS PTY LTD

Master Builder | 11

INDUSTRY INSIGHTS

In the loop Our year in review Check out the highlights for the 2018/19 financial year. We’re a little proud of our records, but rest assured we won’t rest on our laurels.

8,721 members Our membership base continues to grow across Queensland

3,357 questions Our technical team love to answer building, planning and regulations questions

Latest blog:

Building approvals at an all-time low AS THE state’s third largest employer, when construction and building shows a down-turn, the effect on communities is dramatic.

The year has been tough as many of you know. According to the Australian Bureau of Statistics (ABS) Queensland’s building approvals are down almost a third, with 28 per cent fewer residential dwellings approved over the past 12 months compared to the year before.

Across the regions, Queensland’s building and construction industry has been struggling for a number of years, with some regions, like Central Queensland hitting rock bottom. In response, the Rockhampton Regional Council took the bull by the horns and announced an innovative solution designed to stimulate local building.

Rockhampton Regional Council introduced a $5,000 new home builder’s grant for contracts signed after 1 August 2019 with homes completed before 31 March 2021. And the results so far have been encouraging.

Master Builders supported this initiative when it was announced a few months back and Deputy CEO, Paul Bidwell, believes the results so far are very promising.

“To date council has reported there has been a reasonable take up with an increase of approximately 35 per cent in building applications over the first two months,” Mr Bidwell said.

55,902 eDocs Our members purchased our easyto-use eDocs documents to help run their businesses

2,860 cases Our Members Legal team helped members deal with their legal issues

“The regions are definitely showing better results than Greater Brisbane, with Central Queensland up 138 per cent, North Queensland up 56 per cent and the Gold Coast 27 per cent over the past three months.”

Master Builders have also taken heart from the housing finance numbers released from the ABS in October.

“They provide a good indication of what will happen in the near future, by using these figures and the building approvals we can track how our industry is travelling,” Mr Bidwell said.

“While the 12 month figures are all still well down, the August numbers show a positive improvement, with the number of dwellings financed for first home buyers up 5 per cent and the number of financed owner occupiers’ dwellings up by 2 per cent.

“We are definitely still concerned, but we welcome any good news we can get.”

89,428 searches People regularly use the Find a Master Builder online search

However, with the outlook for the industry overall still presenting as negative, Master Builders continues to call on the Queensland Government to increase spending on new public buildings and for other regional councils to take up the gauntlet set down by Rockhampton Regional Council.

For further information, contact Master Builders on 1300 30 50 10.

Source: Master Builders Queensland

12 | Master Builder

Introducing the revolutionary

Forget leaking showers!

We’ve created a shower screen system that is simple to install and creates an outstanding, revolutionary result.

Plus — all our products are installed in a fraction of the time it takes to set up other systems.

Perfect for the renovation market as you can safely tell your client we will complete the task on schedule.

All screens stocked in 50mm increments — custom sizes available on application.

Priced individually, we also undertake custom jobs such as screens fitted straight to tiles — any odd-sized glass will be ordered immediately for your convenience.

We are also able to provide all QBCC forms relating to installation, and all our glass complies with current Australian Standards.

BENEFITS:

BEFORE

• Save time and money knowing your glass is already waiting for you.

• Fits first time every time — approximately 30-40 minutes to install per system.

• Can be recessed into slab / bed for a seamless finish.

• No old-style Hebel or brick hobs required.

• Save on bedding: flat stick tiles up to the outside of our Hob. • No drilling through tiles or waterproofing.

• Hob available up to 4.2M long.

• 1500mm x 1500mm hob can be trimmed to any size (42mm & 60mm available).

• Wall channel allows for up to 10mm Play.

• Internal guide for bedding also works as level for fall.

FOR BATHROOM: • Fix & Swing System or Fixed Panels for baths.

• Flat stick mirrors in 900, 1000, 1200, 1500 & 1800 x 900.

• Shaving Cabinets, 600, 900 and 1200.

AFTER

10mm Glass Silicone Packer External tile can be installed Weep flush with top of hob for holes seamless look or direct stick to 60mm slab to save on bedding.

Hob 1st Waterproof Membrane

Tile Glue Bedding 2nd Waterproof Membrane

Visit our website www.hsss.net.au to view an instructional video showing the ease of installation.

Call 1300 879 091 www.hsss.net.au enquiries@hsss.net.au

INDUSTRY INSIGHTS

Gold Coast Region

It doesn’t seem that long ago, yet so much has happened in our region since then.

There is no doubt that the Commonwealth Games have given the Gold Coast facilities that would not have otherwise been planned for years in advance.

This now provides additional scope for the Gold Coast to host a raft of sporting events at a world class level, while providing investment into the area.

John Duncalfe Regional Manager Gold Coast

THE last time I was penning this Regional Manager’s report for Master Builder magazine, it was mid-2017 and we were in the midst of prepping for the 2018 Commonwealth Games.

$

1,950

Median mortgage repayment per month

14 | Master Builder

$

With the extension of the light rail to the north, the third stage south is eagerly anticipated and development in areas such as Palm Beach have escalated as a result.

Projects such as the Jewel Residences are quickly coming to fruition, with the exterior of the project now completed and becoming another landmark for the city.

560,500 Median new house price

$

No city is complete without a dedicated cultural precinct, and with Home of the Arts (HOTA) now complete at Bundall, construction on the adjoining council facilities and accommodation has commenced.

Investment has also started on the Gold Coast airport, with a new motel being constructed and plans for major renovations to include sky bridges now underway.

While the domestic market is under pressure, we are seeing the rebirth of older areas with knock-downs and rebuilds in many of the sought-after areas such as Sorrento and Broadbeach Waters. On the flip side, we are seeing homes in the upper end forging ahead with no end in sight.

The Gold Coast, and its surrounding areas, provide a lifestyle choice and appear to weather the market fluctuations.

290,000 Median vacant land price

$

34,580 Median personal income per year

INDUSTRY INSIGHTS

Mayor Gold Coast City Council THE Gold Coast economy is at full throttle with the construction and development sector enjoying a period of hectic activity.

When I talk to industry professionals, they tell me the key to this buoyancy is certainty. They have confidence in the City Plan, know what is permissible and what council is encouraging.

They know where they stand and that has unlocked a major surge in investment.

Greg Christensen

Mayor Scenic Rim Regional Council THIS is an exciting time in the life of our Scenic Rim region with new opportunities for growth and development.

Extensive community consultation has helped to shape the Draft Scenic Rim Planning Scheme, which is an important

$

86,060

Median family income per year

Of course, it is lifestyle attractions that

Transportation, retail and education top the list of projects but are followed closely by tourism, marine and services. Sport and cultural facilities are also attracting major investment.

constructed and natural. We also have new

Keeping pace with community expectations for new and enhanced facilities continues to drive Gold Coast’s popularity for new residents. Our northern suburbs are the fastest-growing residential area in the nation with that growth set to be maintained for at least the next decade. The demand for new schools, health facilities, shops and other services is at a peak with no sign of any easing in sight.

Underpinning it all is the blue, gold and

New house and land packages are booming but so are construction and sale of high-rise apartments in our traditional high-density beachside precincts.

Whether you want to build a long-term

milestone in our region's 11-year journey following the establishment of Scenic Rim Regional Council in 2008.

project has a $5 million contribution from the Queensland Government under the Building Our Regions Fund.

The new planning scheme will replace the existing planning schemes of the former Beaudesert Shire, Boonah Shire and Ipswich City Council areas within the Scenic Rim local government area. The scheme will underpin development aligned with the community's shared vision for our region for the next 20 years.

This 11-hectare site in Enterprise Drive will expand the existing business park, making more industrial land available for small-to-medium sized industry. It will help create more opportunities to retain and expand existing local businesses, and drive the attraction of new industries. This will strengthen the local economy and generate jobs in the region.

The Scenic Rim's strong trajectory of growth and optimism is reflected by the increase in the total value of building approvals in our region, from $87 million in 2015-16 to $120 million in 2018-19.

Landmark projects that will drive the revitalisation of Beaudesert to boost the region's economy feature in Council's 2019-20 budget, including the $10.72 million expansion of Beaudesert Business Park. This

4.6%

Unemployment rate in the region

11.5%

of total employment in the GC region from the building and construction industry

draws so many new residents to the city.

As Australia’s favourite playground, we offer an amazing array of attractions both features like an ocean dive precinct and a potential cableway up to the Hinterland ranges designed to keep refreshing our drawcards.

green of our natural environment. However, increasingly people are finding our thriving foodie scene very much to their taste. Artisan eateries and coffee nooks now dot every neighbourhood, while craft breweries provide a tantalising array of beers, ciders and spirits to help take the edge off our 300 days a year of sunshine.

foundation here on the Gold Coast or just take a break to delight your senses, we’d love to make you welcome.

As part of the $9 million Regional Skills Investment Strategy, we have partnered with the Queensland Government to appoint a project coordinator to help local businesses to find, train and upskill the workers they need to prosper and grow.

We have a strong foundation for growth and development and are looking forward to building on that in the 2019-20 year.

2,364

New dwellings approved in the region during the past 12 months

$

2.05B

Building value in residential building approvals

Master Builder | 15

Source Queensland Government Statistician’s Office, Queensland Treasury, Queensland Regional Profiles

Tom Tate

Latest statistics show $10.9 billion of infrastructure works are being carried out, or are planned for completion inside the Gold Coast footprint within the next 12 months.

WHS FEATURE

Workplace Health & Safety Feature FOUR-PART SPECIAL

FATIGUE | HEATSTRESS | FALL FROM HEIGHTS | GOOD WORK DESIGN

Master Builder | 17

WHS FEATURE

Fatigue check WE ALL get rundown and tired, but when you’re in a busy workplace or on the tools, being fatigued can reduce your ability to perform work safely and effectively.

The result? Your likelihood of errors that can lead to incidents and injuries increases.

Fatigue generally occurs due to periods of mental or physical activity, sleep loss and/or disruption of a persons internal body clock.

There is often a stigma associated with speaking up about feeling fatigued at work which can make it challenging to identify. As an employer, there are contributing factors you should consider, both work, and non – work related. These include:

The control measures you should consider implementing to manage fatigue will vary greatly across workplaces. They will depend on the nature of the work, environmental conditions and factors relating to the individual.

Safe Work Australia has developed a Guide for Managing the Risk of Fatigue at Work which includes guidance on how fatigue should be controlled.

Controlling fatigue: • Design work hours and rosters to allow for sleep and recovery time between shifts • Monitor shift lengths (e.g limit to 12 hour shifts including overtime, or less if night shift or safety critical tasks) • Avoid work during periods of extreme temperatures • Provide workers with training on fatigue (toolbox talks, etc) If fatigue factors are identified, you should have a documented safe system in place to manage the risk. This can be done through a workplace fatigue policy which should be communicated to your workers.

CR132370AB

• Work schedules and shifts (night shifts, overtime, early starts)

• Job demands (physical, repetitive or monotonous work) • Rest periods and sleep • Environmental conditions (heat, noise, vibration) • Non-work related factors (family, health, other commitments)

CT We’ve got the colouRS foR eveRy PRoject!

TTER. Steeline Roofing Products

Steeline Roofing Products are a locally owned and operated manufacturer of COLORBOND® and ZINCALUME® steel roofing, flashings, fascia, gutter and related accessories. We are also a supplier of leading brand names of insulation, polycarbonate and fibreglass translucent sheeting, ventilators and fasteners.

Call us today to discuss your next project and our friendly staff will assist you with expert advice and knowledge. years Phone [07] 3200 8122 | Fax [07] 3200 8566 | 36-54 Badu Court, Meadowbrook, Qld 4131 roofingproducts@steeline.com.au | www.steeline.com.au

ocal, with wledge for you

COLORBOND® and ZINCALUME® are registered trademarks of BlueScope Steel Limited. ABN 16 000 011 058. All rights reserved.

steel, Steeline’s 18 | Master Builder ing the perfect

WHS FEATURE

It’s going to be hot, hot, hot WHAT is heat stress? It’s what occurs when the body heats up and is unable to cool itself enough to a safe temperature.

Who’s most at risk?

Construction workers are generally more susceptible to heat stress due to the nature of their work.

Risk factors include: • Working in the sun (can lead to dehydration, particularly during the hotter hours of the day) • Working in areas with poor ventilation (e.g confined spaces, or in ceilings)

You can protect your workers, here’s how

Summer outlook: Bureau of Meteorology

Due to the nature of construction work, the risk factors can be difficult to manage at times. However, you can easily put practical measures in place to minimise the risk of heat stress, in particular the risk of dehydration.

DRIER than usual conditions are forecast for most of Queensland this summer.

• Ensure your workers have access to drinking water • Give workers adequate rest periods to cool-off • Provide designated cool-down areas • Supply workers with cooler clothing such as vests and neckties • Manage heat stress in the planning phase of projects.

For more information on heat stress or how to manage heat stress in your workplace, contact Master Builders WHS team on 1300 30 50 10.

Daytime temperatures are likely to be above average for November, and also December to February. Queensland wide, these chances of warmer days are very high – greater than 80 per cent. This is the case across virtually all of Australia.

Unfortunately, this means many droughtaffected areas are not favoured to see significant rain in the next three months.

These current conditions combined with the warmer and drier outlook mean there is an increased likelihood of more heatwaves across Australia for the remainder of spring and into summer.

A fantastic alternative to on site building, this is a rare opportunity to purchase a long established business located on the beautiful Sunshine Coast. This business offers a unique work-life balance for you to operate a successful building business working office hours over a 5 day week.

Long established and profitable, this business services remote, regional and metro areas across Qld from your office and is well insulated from downturns in local markets by engaging in the private, government and industry sectors.

Operating in a controlled environment with experienced staff and a healthy order book, all projects enjoy positive cash flow with jobs protected from site overruns ensuring greater profits in shorter time.

Primed for positive growth the future of this business is secure. Existing owners have enjoyed years of fantastic growth and income but make no mistake, this business is now FOR SALE. Enquire now about this opportunity to own an easily run operation well suited to a residential builder who wants to change the way they work.

FOR MORE INFORMATION, PHONE 0418 723 125

Master Builder | 19

WHS FEATURE

Winning solution MULTIPLEX has been recognised in the Queensland Housing & Construction Awards for their innovative approach to good work design for their 300 George St Stage 1 project.

In line with Multiplex’s principle of maximising opportunity to control risk by design, planning and re-planning, the project team proposed a safety in design solution to work at heights.

To eliminate the need to work at heights, the W Hotel Multiplex team utilised their safety in design experience to prefabricate the roof structure on the ground and lift into place.

In assessing the typical erection and installation process of a roof structure, the project team determined that the following hazards needed be managed to meet regulatory requirements: • Work at heights • Falling objects • Mobile plant • Temporary structural support systems.

The roof structure is a combination of structural steel, sarking, cladding and roof sheets, and was prefabricated on the ground floor and lifted into place utilising the site tower crane.

The lift required significant coordination and road closures, however, it removed the need for work at heights and to locate heavy plant and equipment such as mobile cranes on the roof slab structure.

The team held a number of risk planning meetings with the structural steel installers and the roofing contractor to coordinate the installation.

It was identified in the risk workshops that the following activities were required to safely install the system: • The roof would be prefabricated and installed in six sections • Lifting lugs should be designed into the permanent structure • A temporary works engineer would need to be engaged to certify the modular sections to be lifted into place • Road closures would be required to lift in place the internal three preceding floors • If the roof was constructed in the conventional manner, significant back propping would have been required.

This innovative approach to work at heights is a perfect example of where good work design can eliminate a common construction risk.

Alert: two new codes 20 | Master Builder

Workplace Health and Safety Queensland have recently released two new Codes of Practice: • Managing respirable crystalline silica dust exposure in the stone benchtop industry Code of Practice 2019 • Concrete Pumping Code of Practice 2019 Copies of both Codes of Practice can be found on the Worksafe website at worksafe.qld.gov.au

Create raised floors on balconies, podiums and green roof tops Designed for creating raised floors in external applications, such as balconies, terraces and green roofs, Buzon’s Award Winning Pedestal system can be used with any type of concrete or stone paver, timber decking of all types and metal or fibreglass grid systems.

A key benefit of this innovation is the patented slope correction device.

This gives up to five percent fall compensation achieving a perfectly level floor finish, simultaneously allowing for positive water runoff at structural slab level.

Using the Buzon Pedestal replaces the use of sand and cement when laying pavers, therefore eliminating efflorescence and algae and reducing weight-bearing loads on the building structure. In addition the pedestal also improves thermal insulation and reduces sounds transmission.

For even more design flexibility, the system offers height adjustment from 17mm to 1070mm, millimetre by millimetre if required. This allows for unsightly services to be concealed under the floor while still offering access for maintenance of the waterproofing membrane and drainage systems.

In commercial urban environments where space is at an ever-higher premium, a building’s roof level is potentially a rich source of usable space. Buzon say their Pedestal System can be used to maximise a roof’s potential, both hiding all manner of services and protecting roof substrates from the elements, maximising integrity and longevity.

The pedestals are extremely strong as they are precision-engineered from high strength, UV resistant, recycled polypropylene and capable of supporting loads of more than 1000kg each. At roof level, this load is evenly spread by the wide base area of each unit, making them ideal for installation on any waterproofing membrane without causing damage, they can even be used directly over insulation material.

The Buzon Pedestal System is also simple to install. Desired height is achieved by thread adjustment, which is lockable when reached and a range of interchangeable spacer tabs of 2mm, 3mm, 4.5mm, 6mm, 8mm and 10mm, allow for precise gaps between pavers and provide positive drainage without any concern of ponding or flooding.

Buzon’s Pedestal System is available in Queensland through Adheseal.

For more information contact: Phone: 07 3356 000 Fax: 07 3356 0005 Website: www.adheseal.com.au

BENEFITS • • • • •

Use with stone, concrete, timber, composite decking Use over existing concrete, brick or paved areas Allows for drainage and ventilation Reduces noise and increases insulation Can achieve a perfectly level deck on an uneven surface

• Adjustable heights supporting up to 1000kg • Quick and easy installation • Provides a sustainable solution • Easy access to waterproofing membrane for maintenance

Exclusive stockist of Buzon products in Australia contact:

www.buzon.com.au

PASCO (VIC) 13-15 Brighton Street Richmond VIC 3121 Tel: (03) 9429 9111

QLD Distributor Adheseal – Brisbane 26Wolverhampton St Stafford QLD 4053 Tel: (07) 3356 0000

SA Distributor P. Hughes Enterprises 15 Saltram Road Glenelg SA 5045 Tel: 0432 418 255

PASCO (NSW) 4/14 Tennyson Road Gladesville NSW 2111 Tel: (02) 9817 4441

QLD Distributor Adheseal – Sunshine Coast 2/18 Kessling Avenue Kunda Park QLD 4556 Tel: (07) 5477 0022

WA Distributor Civil & General Distributors 27 Oxleigh Drive Malaga WA 6090 Tel: (08) 9249 4733

www.pasco.net.au

ADVERTISING FEATURE using new generation of non-stick membranes, reliable filtration efficiency of fine dust particles and no dust emission from exhaust air or power tool during filter cleaning cycle.

A minimum of 99.9 per cent of fine dust particles are captured by the machine, in keeping with M class dust extraction requirements.

The Gerni ATTIX 33 M-Class Industrial extractor offers automatic link-up with your power tools with the Auto On/Off power outlet and the dust extractor automatically starts when the power tool is used making it idea for electric drilling, sanding or cutting tools.

Gerni puts worker safety first One of the greatest difficulties’ builders face is keeping the work site safe and clean during the building process but the Gerni ATTIX 33 M-Class Industrial dust extractor takes care of that problem.

The dust extractor offers safety solutions for demanding M Class dust levels for applications such as construction dust, concrete, plaster, fibre cement, wood,metal, liquids and slurries.

M Class (medium risk) dust includes wood dust, dust from repair compound, filler and clear coats, dust from cement, concrete and tile cement, quartziferous materials such as sand and pebbles. The occupational exposure limit for M Class dust

is >0.1 mg/m3, which means you need a dust extractor that catches 99.9 per cent of the dust.

It is robust and easy to handle, which also makes it easy to transport from one site to another.

It offers flexible storage solutions for tools and accessories, so everything you need is at hand, including easy fixation of tube, hose and power cord with flexible

The Gerni ATTIX 33 M-Class Industrial extractor is compliant with Australian Health and Safety guidelines for dust extraction in construction environments; please check with your local states Health and Safety guidelines for more details on dust extraction.

This high performance, easyto-use dust extractor takes productivity, efficiency and meeting workplace Health and Safety standards to a new level.

Safety is maximised through clever innovations such as a Push & Clean semi-automatic filter cleaning system, durable and washable M-class PTFE filter

rubber straps, and innovative hose and cable hook for easy and quick storage and transportation.

The Gerni ATTIX 33 M-Class Industrial extractor offers a superior cleaning performance, increased air velocity in both hose, nozzle and tool connector, easy service and low maintenance cost because the same filter is used for wet and dry pick-up.

It is priced at $699, making it very competitive for this type of machine and is exclusively available at Bunnings.

WHS FEATURE

How's your work design looking?

GOOD work design sounds like a catchy buzz word, but what does it mean for your business?

It’s a safety term, and it’s design to protect your workers from harm, improve wellbeing and health, and boost business productivity.

It takes into consideration work, environment and workers capabilities.

Sounds great, right? It’s easier than you might think with Safe Work Australia’s Good Work Design Handbook that provides a handy framework to prevent injuries.

When work is poorly designed, your business misses a valuable opportunity to innovate and improve effectiveness and efficiency of work.

Your site shutdown: Xmas prep

Where do you start?

It’s best to begin when planning a new task. Why? This early stage presents the greatest opportunity to design out hazards, incorporate effective risk controls and include efficiencies in the design.

In this planning, think about how work will be performed, including the physical, mental and emotional demands of tasks and activities.

This includes duration, frequency, complexity and context of the work. Look at the physical working environment, including the plan, equipment, materials and substances used, and the vehicles, buildings and structures.

Every workplace is different. What works for one situation may not be the best solution for

another. As a starting point you should: • Review information on good work design in Safe Work Australia’s handbook • Provide training to managers on good work design • Agree, as an organisation on a plan on how to implement good work design • Consult your workers, as they know where the problems are and may have valuable and insightful solutions on how to address them.

For more information on how to improve good work design for your business, contact the Master Builders WHS team on 1300 30 50 10.

Fatigue and heat stress are just two risks to consider over the holiday period. Here’s a few others we recommend being on top of: • Ensuring effective erosion and sediment controls are in place and maintained • Preventing unauthorised access to your site whilst unattended over the holidays • Checking plant and equipment (scaffolding, formwork, roofing materials) are secured to reduce flying debris in the case of storms.

If you have any questions or require assistance in prepping your work sites for shut down, we are here for you. Contact 1300 30 50 10 and let’s get your site sorted.

Master Builder | 23

Need your work car sorted?

Let VOOM help you get the right car for your business.

Cars sorted Select from a wide range online

Finance sorted Unlock fleet prices and funding options

Expenses sorted Finance and expenses into one monthly payment

voom.com.au

1300 134 385

VOOMÂŽ is powered by ORIX Australia Corporation Limited. ABN 79 002 992 681 and is offered to qualifying small businesses who pass our credit check. Terms and conditions apply. This advertisement is intended to provide general information about our products and services. This information is correct at the time of publication but may change without notice.

SERVICES & ADVICE

ASK OUR EXPERTS YOUR QUESTIONS ANSWERED

HOLLIE WISEMAN

TONY MITCHELL

GARY HOGG

TRACEY WOOD

Advisor Workplace Relations

Manager Building Services

Advisor WHSE

Principal Lawyer Members Legal

THE building and construction industry can be complex, which is why we receive thousands of member enquiries each year.

Here at Master Builders, our friendly and knowledgeable experts are on hand to answer your questions about the issues you face in the day-to-day running of your business.

This advisory service is free to members – and it’s just one of many ways we’re committed to giving you a valuable membership experience.

Over the following pages, this edition’s panel of experts share some of the common questions they are asked.

We’re here to help, whether you need advice about: • Contracts, including which contract to use • Disputes and getting paid • Employment, wages and staffing • Workplace health and safety practices • Industry compliance and licensing requirements • Enterprise bargaining agreements • Legislation and how it applies to you • Insurance products • Plus much, much more.

Remember, if you’re seeking professional advice, call Master Builders on 1300 30 50 10.

Master Builder | 25

SERVICES & ADVICE

Workplace Relations with Hollie Wiseman

Building & Planning with Tony Mitchell

Advisor Workplace Relations

Manager Building Services

I AM PAYING MY EMPLOYEE ABOVE THE AWARD, DO I STILL HAVE TO PAY PENALTY RATES FOR OVERTIME?

WHAT ARE THE NEW BUILDING CODE CONDENSATION REQUIREMENTS?

As an employer, it is at your discretion to pay your employees above the minimum rates of the applicable Award. However, this doesn’t mean you’re exempt from paying penalty rates when your employee works more than their ordinary hours. Or, if you employee works outside the normal spread of hours.

The 2019 National Construction Code (NCC) introduced a new condensation performance requirement in all climate zones for Class 1 buildings, sole-occupancy units of Class 2 buildings, and buildings with a Class 4 part.

For example, under the Building and Construction General On-Site Award 2010, a permanent employee who works more than 7.6 hours in a day (Monday to Friday), or a casual employee who works more than eight hours a day, is entitled to be paid time and a half for the first two hours of overtime, and double time thereafter.

You should also note, if an employee starts work before 6am or finishes work after 6pm, they are entitled to be paid penalty rates for hours worked outside of these times.

CAN I PAY MY EMPLOYEES A FLAT RATE FOR ALL HOURS WORKED? Yes, but only if it can be proved that in all circumstances, the employee is better off overall on that rate of pay than if they were paid as per their Award/ enterprise agreement or other registered agreement.

In order to pay under this arrangement, it is recommended that a written agreement is made between the employer and employee. This is known as an Individual Flexibility Agreement (IFA). An IFA allows you to vary when work is performed, overtime and penalty rates, allowance and leave loading. For example, under an IFA, you can put together a rate of pay for all hours worked up to a set amount of workable hours plus penalty rates, overtime and applicable allowances.

Without a written agreement in place, it can be unclear as to what has been included in the rate and therefore what additional allowances should be paid. Please note, IFA’s are not necessarily a cheaper option, but can help with the administration and payroll. As a Master Builders member, we can assist you in putting together these agreements. Contact us if you would like more information, we’re always here for you.

I SUPPLY MY CARPENTER WITH A VEHICLE, DO I HAVE TO PAY THE DAILY FARES AND TRAVEL ALLOWANCE? Employees covered by the Building and Construction General On-Site Award 2010 are entitled to be paid a daily fares and travel allowance for any day they present to work. The allowance, however, is not payable on any day that the employer provides, or offers to provide, transport free of charge from the employee’s home to their place of work.

However, the Award states that the allowance is still payable if the employer provides a vehicle to the employee for the purposes of carrying out their contracted duties, and the employer requires the employee to drive the vehicle to and from their home to their place of work.

Contact the Workplace Relations team on (07) 3225 6407 or workplacerelations@mbqld.com.au 26 | Master Builder

Risks associated with water vapour and condensation must be managed to minimise their impact on the health of occupants. How? It’s done by installing a pliable building membrane as a water barrier onto the external wall framing. The requirements do not apply to single skin masonry or single skin concrete.

In climate zones 6, 7 and 8 the membranes must be vapour permeable to assist in the transfer of moisture from the internal to the external environment.

Where a pliable building membrane is not installed onto the external wall, the primary water control layer (e.g. brick veneer) must be separated from water sensitive materials by a drained cavity.

WHAT TYPE OF MEMBRANES DO I NEED TO USE? All membranes must comply with AS/NZS4200.1 Pliable building membranes and underlays Part 1: Materials and be installed in accordance with AS4200.2 Pliable building membranes and underlays.

All joints in the water control membrane shall be: • Lapped not less than 150 mm, or • Lapped not less than 50 mm jointed and taped • Butt-jointed and taped where the combined uncompressed nominal material thickness is greater than 5 mm and overlapping will compromise cladding installation • All end laps shall be fixed at a stud to form a continuous membrane • Penetrations shall be sealed with a pressure-sensitive and heatand moisture-resistant tape • At windows, doors and other openings, the wall wrap must be cut and dressed (taped) into all sides of the opening to achieve the desired function of the membrane.

CAN I INSTALL WINDOWS AND DOORS BEFORE I INSTALL THE MEMBRANE? The standard AS/NZS4200.2 does not provide any detail for sealing the membrane to the window and door joinery.

If you choose to seal the membrane to the window and door joinery, the building certifier may require evidence of a performance solution to satisfy the NCC requirements.

Contact the Housing team on (07) 3225 6512 or housing@mbqld.com.au

SERVICES & ADVICE

Workplace Health & Safety

with Gary Hogg Advisor WHSE

DOES THE FALLS REGULATION APPLY TO WORKING ON THE BACK OF A TRUCK?

Members Legal with Tracey Wood Principal Lawyer Members Legal

AM I LIABLE IF I PAY INTO THE WRONG ACCOUNT?

The question regarding the requirements to manage falls has been raised due to recent incidents where a person has fallen from a truck during loading or unloading.

Cyber scams can take many forms. The most common is when an invoice is intercepted, and the bank account details are altered.

Another form, is when an email is sent altering the bank account details after an invoice is received.

An employer is a Person Conducting Business of Undertaking (PCBU).

They must manage the risk of a person falling from one level to another, where there is a likelihood that injury could result.

If you pay an amount into that incorrect bank account, you could be required to make the payment to the other party again. There are a number of matters that must be considered.

This may include climbing onto, work on, or climbing down from a truck. How? The risk of a fall is being in, or on, an elevated workplace from which a person could fall.

CAN YOU OBTAIN INSURANCE COVERAGE TO PROTECT YOU FROM CYBER-ATTACKS?

The elevated workplace is the truck bed, tray, bowl or even standing on the tyres or the rails along the side of a truck.

The risk of a fall may arise from loads shifting during transport or unloading which may strike a person and cause them to fall. Solutions may include pre-slinging loads or using platforms along the side of the truck. This would remove the need for a person to get onto the load on the truck.

WHAT ARE THE FIRST AID REQUIREMENTS? First aid equipment and trained first aiders must be accessible to workers. This means that an employer (PCBU) including those selfemployed must provide a first aid kit that is suitable for the work that is being undertaken or the location of the work. For example, work in some areas may require access to a snake bite kit.

Whilst welding, grinding or performing other hot work activities, a burn kit or something as simple as burn aid cream, may be beneficial to have on hand.

Employers including self-employed persons or PCBUs must also provide access to a trained first aider. First aid in the workplace can be provided in a number of ways.

• Training one or more of your own workers to administer first aid.

• Arranging for a person who does not work for you to administer first aid to your workers provided they have been trained to do so. These may be first aiders of other businesses who share your workplace or other persons who are qualified to administer first aid. This will involve consulting, cooperating and coordinating the access arrangements with the other persons and ensuring that access is available at the times when your workers carry out work.

Contact the Workplace Health & Safety team on (07) 3225 6410 or whs@mbqld.com.au

Yes, however it is very important that you read the terms of your policy to understand what you are covered for. Most cyber policies require that you take out additional cover for criminal cyber-attacks or ‘social engineering’ attacks.

This is different to when your IT system is hacked by a virus because the mistake is made by a person, rather than another party or a piece of software.

The losses suffered from an attack like this can be significant, and further attacks are likely to occur unless you take steps to change your system and processes.

WHAT STEPS CAN I TAKE TO MINIMIZE MY EXPOSURE? Education of staff is critical to protecting your business from this type of cyber-attack. It is important that staff understand the many forms that an attack can take and also, that the scam can go on for days at a time with the attacker posing as other staff members. There are a number of steps that you can take to minimize the chance that you will be attacked or re-attacked. These can be found on page 28-29.

LIABILITY DOESN’T JUST STOP AT FINANCIAL LOSS In addition to the significant financial loss sustained by victims (which can range from a few thousand dollars to millions), there is also the threat of legal action in the event personal data is stolen and misused.

Strict rules apply under the Privacy Act 1988 and every business has an obligation to protect the personal data of its clients.

A cyber-attack is likely to be a breach of those obligations which can lead to liability for the consequences of such a breach.

If you are the victim of a cyber-attack, you must advise your clients and your contractors. Further information can be found on page 28-29.

Contact the Members Legal team on (07) 3225 6440 or contracts@mbml.com.au Master Builder | 27

SERVICES & ADVICE

Invoice fraud: It could happen to you

SAVVY scammers are targeting businesses

How it works and what it looks like

of bank account details.

just like yours with a growing and costly

Invoice fraud happens when your email

Once money is paid into the scammer’s bank

cyber scam known as invoice fraud.

communications are intercepted or taken

account, it’s quickly transferred offshore

over by a hacker.

and is generally unrecoverable. This can be

The hacker pretends to be one of the

devastating to your business as the original

Officially referred to as Business Email Compromise (BEC), losses from these scams have skyrocketed more than 2,000 per cent since 2015. Global business losses have climbed to more than $12 billion.

emailing parties or a third party (possibly

invoice to your subcontractor/ supplier or

your subcontractor). The scammer updates

staff still needs to be paid.

or requests a change to account payment

This type of scam can take many forms and

details and maintains contact until payment

may include:

It’s imperative you’re on the lookout for these

has been made.

scams, training staff and most importantly,

In some instances, the hacker will even go to

sending and receiving party in an email

keeping your business and livelihood

the length of telephoning the paying party

conversation and requesting bank details

protected.

(likely your business) to confirm the change

for payments be changed or updated.

Overworked, and life getting you down?

A scammer cameoing as either the

Perhaps you are having a hard time managing your emotions?

Experiencing relationship difficulties - with your wife or partner, people you work with, or dealing with clients?

Do you use alcohol or drugs to feel better, or perhaps just wake up feeling like not wanting to go to work?

Making changes in your life is EASY - when you know how.

All you need is some new skills (tools).

These skills will help you feel and perform better, and even live longer!

Hablar Counselling For an appointment call Jillian White on 0490 189 625 For more info about how counselling works and what I do visit the website at hablarcounselling.com

CR136548AA

FEELING STRESSED?

1.

*Hablar is a Spanish word which just means "to talk", and I've done a lot of talking to men over 20 years, and helped them solve problems and sort out their lives.

28 | Master Builder

SERVICES & ADVICE

Protection you need Around 41 per cent of Australian businesses have no cyber security governance and little to no cyber security training.

The new subcontracts, available for Master Builders’ members in eDocs, now include a section in the Schedule for the subcontractor’s bank account details.

The subcontract specifically details that payment into that account will be accepted under the contract.

However, where the subcontractor wishes to change the bank account, we recommend that you ensure the change is communicated in person wherever possible. Why? This added layer of fact checking will assist in ensuring the requested change is legitimate and not a scam.

2.

3.

A scammer adding false bank details

being proactive and keeping your business

Before getting insurance, it’s important to

to an invoice before it’s sent or sending

protected. At Master Builders our Insurance

read the terms of the policy to ensure you’re

through a revised or updated invoice

Department, eDocs team and Members Legal

with different bank account details.

departments have the tools and advice you

covered for criminal cyber attacks such as the

A scammer sends an internal email

need to keep your business secure.

from the director of your company

Insurance for you

to someone in accounts requesting payment to a nominated bank account.

The most concerning part? Australia is one of the top 10 victim regions in the world targeted by BEC scammers.

BEC scam.

Master Builders Insurance offers this cover, however, not all insurance policies do. We’d

A cyber-attack can be just as financially devastating as a fire to an uninsured family home. Ask yourself – “Could my business survive if I were required to pay my largest

suggest reviewing your current policy to check you’re protected and ensuring it’s covered in new policies.

supplier/contractor invoice twice?” If your

For further information and to get

But it doesn’t need to be doom and gloom

answer to that question was “no”, then cyber

protected contact Master Builders on

if you’re keeping your wits about you,

insurance should be your top and urgent priority.

1300 30 50 10.

Water Management Solutions

The FIRST Domestic System to gain certification under the latest Australian Standard AS1546.3:2017 – – – –

st te rd la a in nd 7 ga Sta 201 to n : T lia 6.3 RS ra 4 FI ust S15 A A

Domestic BioFicient® Aerated Wastewater Treatment System

Suitable for homes with up to 10 people Manufactured from high quality Fibre Reinforced Plastic (FRP) High performance, low power consumption Minimal maintenance

Contact a Kingspan expert today: AS1546.3:2017 AS/NZS 1546 1:2008

MasterBuilderAd_QLD_BioFicient_188x65mm.indd 1

1300 736 562

sales.au@kingspan.com kingspan.com.au/water

| pm Master Builder 29 29/3/19 12:13

SERVICES & ADVICE

Is your reporting sorted?

NOT trying to sound like a broken record here, but the cut-off for new financial reporting is next month.

That’s right, the December 31 deadline for Minimum Financial Requirement (MFR) reporting we’ve been banging on about all year has now arrived.

Unless you’d like to spend your New Year’s Eve scrambling to get your reports finalised, now is the time to act.

If you’ve already got your reporting updated, give yourself a well-deserved pat on the back.

If not, act today – we’re here for you, there’s

no need to worry.

Why? The Queensland Building and Construction Commission (QBCC) have made it crystal clear they will act on licence holders who don’t submit. You risk licence suspension and having to pay a fine.

your business sorted. Please note, Master Builder’s offices are closed from December 20 for 2019. If you’d like assistance with your financial reporting, contact us before then.

Self-certification categories (SC) 1 and 2 and Category 1 to 3 licensees must provide the QBCC with financial information by December 31.

We’ve been running free Industry Info Sessions on the topic and there’s still a few to go – if you’re in Charters Towers, Bundaberg, Hervey Bay, Toowoomba or Clermont head to mbqld.com.au for information on your local session.

More info

How to submit

If you require any assistance, we are here for you – contact 1300 30 50 10 and let’s get

You can upload your financial reports via the MyQBCC portal at qbcc.qld.gov.au

N E E D A CO N C R E T E P O O L S H E L L? Call us and let us do the hard work for you!

Wholesale Pool Shells is a specialist subcontractor to the swimming pool and building industries.

We offer pool shells which include engineering, certification, excavation, reinforcing, concrete and plumbing. We offer fixed prices and two day construction time in most cases, with a network of other licensed pool trades available to you. We can also have excavators, bobcats, tip trucks and concrete pumps available for hire.

Concrete Spraying Specialists Pty Ltd t/a

WHOLESALE POOL SHELLS BSA License 1172793

30 | Master Builder

~ Contact us now for a quote on your next project ~ Tel: 3208 9099 | Email: sales@wholesalepoolshells.com.au

SERVICES & ADVICE

Top tips: Submitting your report There’s a few important things to note when submitting: 1. The reporting requirements for SC1 and SC2 licensees are different to Category 1 to 3 licensees. SC1 and 2 licensees must provide a declaration and some basic financial information, whereas Category 1 to 3 licensees need to provide more detailed information (profit and loss; balance sheet; statement of cash flow, etc).

2. There is a new requirement for SC2 licensees to have Net Tangible Assets (NTA) to the value of $46,000.

3. The information doesn’t need to be prepared by an accountant; although if you already use an accountant, it will be easier to submit the latest information provided by them for your end of financial year tax reporting.

4. If you hold an individual and company contractor licences, you need to provide financial reports for both licenses.

5. SC 1 & 2 licensees are not able to use deeds of assurance or guarantees to meet their NTA requirements.

Look out: Common traps and pitfalls Licence holders have faced a few problems, these include; 1. Problems arise when contractors with a company license have their assets protected within a family trust. The licence holder (ABC Company Pty Ltd as trustee for the ABC Family trust) must meet the Net Tangible Asset test, not the trust.

2. Depreciation Schedules on plant and equipment are often used by accountants to minimise tax. If your depreciation schedule is too aggressive, you may no longer meet the Net Tangible Asset test.

3. Some contractors assume that Work in Progress (WIP) is an asset, where you have earned the money but not yet invoiced the client. However, WIP for your business can be a negative, depending on the costs that are still to be incurred. Negative WIP will mean an additional liability in the NTA calculation.

ECO EFFICIENT HOUSE IS THE ONLY SMAPPEE CERTIFIED DISTRIBUTOR IN QLD. HERE IS A FEW REASONS WHY YOU SHOULD WORK WITH US:

ENVIRONMENTAL BENEFITS Show your customer you care, about them & the planet. Help them get greener in their build.

Smappee Infinity The world's smartest energy management technology.

FUTURE PROOF YOUR BUILD

Complete sub-metering Easy to install, low maintenance Robust and compact Interoperable IoT products Modular, future-proof

(07) 3117 3789

Need to install another circuit?

Smappee Infinity can expand to suit.

GAIN COMPETITVE ADVANTAGE Helping customers save money on their energy bills means you can win more projects. More projects = more profits.

eco-efficienthouse.com

smappee@eco-efficienthouse.com Master Builder | 31

SERVICES & ADVICE

Steel a 'no brainer' SPEED and ease of construction, quality of finish and the ability to be relocatable, These are a few of the reasons why building with BlueScope Steele was a no brainer for Gold Coast-based over 50s lifestyle community builder Halcyon Constructions Queensland (HCQ).

Working on land that falls under the Manufactured Homes Residential Parks Act (2003), Halcyon Constructions are required to build homes that can be relocated.

With an innovative, patented construction technique, HCQ General Manager Stuart Sanford said steel was a “critical ingredient” in their relocatable design.

“Our design deletes the traditional sub-floor structure, this would not be possible in timber,” Mr Sanford said.

‘

“Using steel, construction is a direct stick floor-to-slab application. The frame’s segmentation into independent sections enables relocatability which is required by the act of homes in four to six modules.”

Mr Sanford said in HCQ communities, there was often 200 to 500 homes built on the one site.

wasting precious time straightening timber frames or waiting on timber to dry out if it got caught in rain.

"We're minimising human error cutting timber to length as with steel, its cut and ready to go,” he said.

“All the nuts, bolts and bracing is detailed in

“We’re building homes right next to each other on tight sites. We need our builds to be fast and efficient and we cannot afford to have stacks of timber and offcuts laying around,” he said.

CAD and it goes together like a jigsaw on site.”

“With steel, the pre-fabricated frame is delivered in kit form and erected onsite. It’s fast and efficient to install. It typically takes just one day to assemble."

homeowners. We're selling to over 50s and

Mr Sanford said their builders were not

mind,” he said.

But it’s not just the benefits or buildability that had HCQ sold.

“We don’t want to have any issues for they’re looking for hassle free. With steel, we can eliminate termites and that’s a big plus for the homeowner – it creates peace of

The BEAMS system has everything needed to transform the average construction company into a professional systemised business The only completely integrated software system available today — will help take your business to the next level.

’

With BEAMS, there is no need to switch between other programs when estimating, quoting or keeping track of your accounts.

BEAMS was designed for the construction industry in 1989 and the software is now used by many companies in many sectors.

•

Full integration and functionality streamlines your entire business, and allows you to retain full control.

•

Provides fast quotes, documents, scheduling, purchase orders and reports – anytime, anywhere.

• •

Delivers fully detailed quotes in just 30 minutes.

•

10% ongoing discount for all MBA members, on initial software purchases.

Suits sole trader sub-contractors right up to Top 100 Builders.

ATO certifi Single ed for To Payro uch ll

Ask about our no-obligation free demo!

Still the No. 1 choice for construction industry software in Australia.

1300 040 446 32 | Master Builder

Building Estimation & Management Software

www.beamsbuild.com.au

AUSTRALIAN MADE AND OWNED

AUSTRALIAN MADE AND OWNED

Power through business faster

Make day-to-day easier with eDocs fast and smart functionality Contracts and documents are a whole lot easier and faster, thanks to our leading eDocs system.

Eligible Master Builders members can sign up to eDocs and access our suite of commercial and residential contracts, subcontracts, supporting and safety documents.

ELECTRONIC SIGNATURE OPTION

EDIT AFTER YOU’VE PURCHASED

All fields except contractor details and job site address

MULTIPLE COPIES ONE-TIME CHARGE Per document

Get started today. Visit mbqld.com.au/edocs

1300 dincel

www.dincel.com.au

FROM DEEP BASEMENT UP TO 60 STOREYS HIGH Dincel offers a single solution for all your wall needs.

Structural Waterproof

Acoustic Fire

Ask our team at D+A Engineering Consultants about how we can help you reduce the reinforcing steel and cement in your concrete without compromising on performance and how we can help reduce construction time.

Australian made & manufactured

Lightweight & Easy to install Waterproof and suitable for swimming pool applications Suitable for a large range of finishes including cladding, paints & renders

COMPLIANT TO NCC FIRE REGULATIONS Full system tested to ISO 9705 and AS 5113/BS 8414 as required by the NCC for both internal walls and external façade walls.

DUST

CONTROL

“I recently had the opportunity to use the USG Boral Dust Control compound… the dust clumps together when sanded, forming clusters which fall to the ground instead of remaining airborne and potentially being inhaled. Through remaining open and receptive to new products like this, we can all help create a safer worksite.”

Steve Hinton, Director, Hinton Linings New and unique formula that reduces respirable airborne dust when sanded • Cleaner work site • Less time on the job • Weighs up to 25% less than our conventional joint compounds • Less shrinkage

As tested to NIOSH Method 0600, SHEETROCK® Dust Control produced respirable airborne dust at levels lower than current OSHA Permissible Exposure Limits, which are in turn lower than the PELs set by Safe Work Australia.

“SHEETROCK® Dust Control is perfect... of all the products we use, it’s probably the best finishing plaster.”

Matthew Bailey, Director, Ceiling Resurfacing Australia

“There are a large number of trades on our site at any one time – so anything that can help mitigate dust is great.”

Tim Dixon, Business Development Manager, SHAPE Australia

“The regular product has very fine dust that blows away in the air, gets in your ears and your eyes, up your nose. Whereas Dust Control just clumps together and drops straight to the ground.”

Mark Paramonov, Operations Manager, Torquay Interior Linings

USGBORAL.COM/AU/DUSTCONTROL SALES ENQUIRIES 1800 003 377 TecASSIST™ 1800 811 222

USGBoral.com

Interior Linings

Ceilings

Cornice

Finishes

Systems Solutions

©2019 USG BORAL. All rights reserved. The trademarks USG Boral, INNOVATION INSPIRED BY YOU and TecASSIST are trademarks of USG Boral Building Products or one or more of its affiliates. SHEETROCK is a trademark owned by United States Gypsum company and used under license. Good Design Award® is a trademark owned

by Good Design Australia. The opinions expressed by Steve Hinton of Hinton Linings; Mr Bailey of Ceiling Resurfacing Australia; Mr Paramonov of Torquay Interior Linings; and Mr Dixon of Shape Group above are the opinions of those third parties and should not be taken to reflect the views or opinions of USG Boral. USG Boral Building Products Pty Limited – ABN 84 004 231 976 - 251 Salmon Street, Port Melbourne, VIC. 3207 UB1351 08/19

ADVERTISING FEATURE

USG Boral advocates for healthier work sites in building and construction Growing concern over the rise in reported respirable crystalline silica (RCS) related cases, is putting pressure on the construction industry to crack down on health and safety practices.

While governments are targeting the stonemasonry industry, and specifically banning dry cutting techniques, the wording used in new legislation from the Victorian and Queensland governments implicates all processes and products which can generate RCS. This includes plasterboard and plaster-based products.

USG Boral is committed to helping create healthier work environments. As a manufacturer of plasterboards and jointing compounds, USG Boral has a responsibility to support employee and contractor health and safety and reviews the products and services it provides to ensure they contribute to a safer work place.

This includes improvements in the development of water-resistant plasterboard and new jointing compounds.

The crystalline silica content of raw materials can vary considerably across industries.

Exposure in the plasterboard industry comes from the use of gypsum and limestone. However, local sources of both are very pure, with low levels of crystalline silica content. According to Tim Harrington, USG Boral category manager – compounds, “Plaster based products contain very small amounts of Quartz (crystalline silica) with finished plasterboard and plasterboard jointing compounds typically containing less than 0.1 per cent respirable

crystalline silica.”

The Safe Work Australia Permissible Exposure Limit for RCS is 100ug/m3 over an eighthour work day. An employee’s level of risk is a combination of the type of material being handled and the manner of the activity being undertaken. That is why high quartz content manufactured stone that is dry cut at high speed, producing respirable crystalline silica above the workplace exposure standard, is under the spotlight. “The onsite preparation and installation of plasterboard does not exceed the permissible workplace exposure standard,” offered Harrington.

In the last few years, the construction industry has adopted numerous safety practices to minimise exposure to airborne hazards, including vacuum assisted sanding tools and more effective dust masks with higher protection against airborne particulates.

Respirable dust is generated in work places when jointed plasterboard walls and ceilings are sanded using hand or mechanical sanders. SHEETROCK® Dust Control limits the pluming of

sanded compound dust through air spaces. Technology contained in the product produces dust particles which fall directly to the wall or floor junction and react better to the vacuum of mechanical sanders. The result is far less airborne dust.

Tested to the USA’s National Institute of Occupational Health and Safety (NIOSH) Method 0600, SHEETROCK® Dust Control produces respirable airborne dust at levels lower than the USA’s current Occupational Safety and Health Administration (OHSA) Permissible Exposure Limits (PELs) that are lower than the current PELs set by Safe Work Australia.

Tim Harrington reinforced that USG Boral is committed to developing products that provide the industry with a safer working environment. “Not only do USG Boral’s wet area plasterboard and SHEETROCK® Dust Control provide unrivalled finishes, there are also real-world benefits.

“The work place of old is no longer the norm. Working in a dusty air space, spending hours cleaning up, covered in dust is not something which has to go with the territory.”

RENDER - CLADDING - MOULDINGS - FIREWALLS

✓ Energy smart building panel

✓ Lightweight & durable

✓ High insulation

✓ Reinforced polystyrene cladding

✓ Quick installation

✓ 10 year warranty

MEMBERS CORNER

Tradie: Harvey Thomas Harvey heads up Harvey Thomas Roofing, based in Manoora in tropical Cairns. He's got a great team around him who work in steamy temperatures but love the challenge and work they produce for the community.

What age did you start working in the industry? And how?

What do you find most challenging about your job?

When I was 19, my wife’s uncle got me a job with his mate doing roofing.

Preparing the job, and the hot weather.

What appealed to you about this profession?

Have you won any work awards? If so, what are they?

It’s hard work and it’s challenging.

2014- Fitter and Turner ATSI Student of the Yr (Cairns Regional Council)

Tell us about one of the most memorable jobs you’ve done?

2014- Fitter and Turner Mature Age Apprentice- Skills 360

Building my parents' beach house.

Where do you see yourself five years from now?

Is there someone who inspires or mentors you? If so, who are they?

Not too big or not too small.

My father Harvey Thomas senior, as he is a very hard worker.

What’s the best piece of advice you’ve been given?

What do you love about your job?

Keep your business simple.

That every job is different.

Have you completed any training with Master Builders? If so, what courses were they and how have they helped you?

Business Management, it has helped me with everything that comes with running a business.

Complete this sentence: Every tradie needs a…

Good mindset, as it’s challenging to run a business.

What interests/activities do you do in your spare time?

Fishing, camping and motorbike riding.

Tell us an interesting fact about yourself.

I always strive to achieve high in my work.

Master Builder | 37

N I S S A N

F L E E T

M A S T E R B U I L D E R S

E X C L U S I V E F O R

M A S T E R

Q U E E N S L A N D

O F F E R S B U I L D E R S M E M B E R S

TO FIND YOUR LOCAL DEALER NISSAN.COM.AU/FIND-A-DEALER Capped price servicing applies for up to 6 years / 120,000km (whichever occurs first). See Nissan.com.au for full T&C’s of warranty and capped price servicing.

MEMBERS CORNER

Tradie: Ashley Poole Ashley Poole heads up Cornerstone Coastal Builders and brings wisdom well beyond his years.

Based on the Sunshine Coast, Ashley shares some great advice for business.

How long has your business been operating?

How do you get ideas for the work you produce?

What’s your advice to someone about running their own business?

Cornerstone Coastal Builds has been operating for around two years now. We started out subcontracting and we’re now taking on our own work.

My wife and I spend a lot of time researching what works for different style builds. We always want to push the boundaries of our projects but tie into surrounding areas well.

Tell us a little bit about your business.

What do you find most challenging about your job?

We take our clients ideas and create high quality, attractive projects. Whether we’re problem solving or large scale building, we have noticed a trend of “big” companies lacking that personable involvement. That’s why we’re striving to make the industry better, whilst training up the generation around us.

Running your own business can be fast moving and hectic at times with a lot of moving parts. Take the time to treat people with respect and build friendships everywhere. More often than not, you will learn from people and be in a better position to influence the generation below you.

Challenging aspects are getting builders to sit in an office. I love using my hands and being outside, so it’s hard to lock myself away from that, but office work piles up if I don’t.

What do you love most about your job?

I love spending time with our employees and showing them that being a boss isn’t meant to be yelling and anger. There’s an industry stigma that bosses have to be horrible people to teach younger generations. It’s frustrating because they were apprentices once too. I find a lot of motivation teaching and training in an environment where workers can approach myself, and each other.

At what age did you start working in the industry? How'd you get into it?

I started quite young as my old man is also a builder. From school holidays on job sites to my apprenticeship at 17, I felt I was always going to follow in his footsteps.

What do you wish someone had told you when you were starting out?

It’s often quite overwhelming in the building industry, with lots of projects happening at once and the logistics of that can be overwhelming for me. I wish someone had explained good coping mechanisms for me before I had to find them out for myself.

Staying on top of how I’m feeling mentally is a constant effort, as it’s hard to take time away, but it is what’s needed sometimes.

What are your top three tips for anyone starting out in the industry?

Work hard, but enjoy the time you get inbetween . Treat people better, no matter the circumstance. Listen and learn, you’re kidding yourself if you think you know it all.

What’s been one of the most memorable moments of you career?

Getting to work alongside people I look up to and people I have met through work that have become family. It keeps me motivated and wanting to help more people.

What is your formula for success?

I think the formula for success anywhere is how you act and treat others. Success doesn’t have to mean lots of money, it's about building up the people around you. Too often people confuse success with standing on shoulders to make more money. If you act out of love and respect and look for ways to treat people better, they will be drawn to you.

Where do you see yourself five years from now?

I know there will be a few little kiddies running around and I hope much of everything else is the same. We love spending time with our families and with our friends and the time we spend in and around our church is always satisfying.

Master Builder | 39

MEMBERS CORNER

Buddies build big business

WHAT do you do when you catch-up with a former football buddy?

You start a multimillion dollar building company on the coast, of course.

Well, at least if you’re overachievers like Matt Barrett, 33 (pictured right) and Joe Barrile, 28 (pictured left), you do.

It’s the story of a project manager/ estimator who’d just moved back to the coast from Melbourne and a residential construction manager who’d returned from a two year stint in Papua New Guinea.

Both were looking for new opportunities and wound up creating one together. Enter, Big Projects.

40 | Master Builder

Just two and a half years into their entrepreneurial journey, the dynamic duo are kicking mammoth goals. They’ve just finished work on their biggest residential project yet – a multimillion dollar, four level, eye-catching duplex on ritzy Albatross Ave in Mermaid Beach.

Matt said the opportunity to work on the project came about through an old friend who now co-owns Studio Workshop, an architectural firm on the Gold Coast.

“They were designer developers of this Albatross Ave project and were having a hard time getting the project to stack up,” Matt said.

“They needed someone to work with them to redesign the structural element of it,

make it all work and for the project to make money for all parties involved – it was a big development for them too.”

Numerous tough conversations later, removing the lift and replacing the front wooden façade with a metal design element, a budget was negotiated and the project was off the ground and running.

“Designers start with pretty renders but they need someone to engineer the design and tweak the concepts. There had to be concessions on both sides for it to work,” he said.

“You can’t make steel beams float in the air, you need something to hold them up.

“We had to nut out buildability and cost. We

MEMBERS CORNER

had to think about what the building would be like in five to 10 years and the ongoing maintenance.”

But with a step-by-step process, meticulously carried out like a good soufflé recipe, the workers were guided through the process.

Matt said there was just no way that they could create the entire front façade in real timber.

“Really when we had the process so spelt out, we just needed a handy set of hands,” he said.

“We had to chat through the maintenance of it, especially with a duplex - who would be sanding it and oiling it up? There was a lot of planning that went into it,” he said.

Joe said they had eight months to plan out how the replacement option for the wood – a metal façade – was going to be carried out without speciality trades.

“The subbies were quite overwhelmed at the thought of it,” he said.

Throw in site access, mix in some material handling difficulties on a busy street, and top it off with working at heights of four-storeys.

The duo certainly had their work cut out for them.

“It’s all in the planning, and on this project, we honestly had it mastered,” he said.

Fast-forward 14 months and the project was wrapped up. The architects were so happy with the working relationships, they now share an office and further work with Big Projects.

Matt said they’d love to work on more luxury houses of the Albatross scale and expand

“You can’t make steel beams float in the air, you need something to hold them up."

further into the high-end tourism and leisure

Matt Barrett, Big Projects

travelling at the moment,” he said.

facilities in the hotel sector.

“All our work is word of mouth, we’re always open to and looking for new opportunities.

But we’re just really happy with how we’re

Master Builder | 41

MEMBERS CORNER

Hard work, personified

GROWING up in a Buddhist monastery as one of eight siblings is certainly not your run of the mill upbringing.

With a grandfather, uncle and brother all in

But for Stroud Homes Sunshine Coast owner Daniel Chapman (pictured above, second from left), his childhood clarified his purpose and for that, he’s eternally grateful.

he wanted to pursue.

“I think I was really fortunate to find my why much earlier than most people,” he said.

working at a bar in the evenings and attending

“I think it was a product of my circumstance, some of the situations we grew up in were really tough – we grew up with absolutely nothing.

“The drive comes from wanting to look after

“We had a lot of kids, Mum was on welfare and the Cheinseig Institute at the Sunshine Coast gave us a low-cost housing option.”

and almost broke him but he was clear on his

42 | Master Builder

the building industry, Daniel said a career in building had always been something he knew And while most of his peers were out partying and living out their youth, Daniel was completing an apprenticeship full-time, TAFE every other night and on weekends. people more than wanting to help out myself,” he said.

“I knew to become a builder you had to have a certain amount of assets. I did what I had to do to be able to afford that,” Daniel said.

“After working hard and saving even harder, I bought my first piece of property when I was 19 years old.”

He received his builders licence at 23 years old, finishing with the builder he did his apprenticeship with at 24 to start his own renovation and new home business – Champion Construction.

vision and was willing to make every sacrifice

“It was six months after the GFC (Global Financial Crisis), at a time the economy was still doing it tough. I knew it was a difficult time to start a business,” he said.

to make it happen.

“I knew with the current business I had as a

He admitted the hours were unsustainable

MEMBERS CORNER

tool belt builder, if I stayed like that, I was only ever going to be building one to two houses a year.

“I had to really ask myself, ‘Am I going to be able to make an impact if I’m only doing one or two homes a year'?”

He looked to diversify the business and reviewed what he could do to compete with the bigger builders on the Sunshine Coast.

“I did up a complete business plan with the view to becoming more of a volume home builder. But it just wasn’t feasible for the money I had at the time,” he said.

Looking around the market, he noticed a few new home chains were looking for franchisees in the area.

“I met with all of them and decided Stroud Homes was the best option for me,” he said.

“I was 24 when I signed on with Stroud and I was the youngest franchisee ever in the company.”

“I’ve never met anyone since then younger than me who bought and built up a home building franchise company.”

Daniel Chapman, Stroud Homes Sunshine Coast Fast-forward six years and Daniel’s business has built more than 500 homes.

“I’ve learnt that you have to work really, really

hard to keep a small business running in Australia. But it’s been a heck of a lot more rewarding than I thought it would be. Having the facilities at hand to be able to help other people – to make such a difference in the community.

“I didn’t understand the scope or size of a business, even my business has so much reach. Even if I’ve only got a small handful of direct, full-time employees, the amount of businesses and people that it takes to build just one house is incredible.

“From every supplier, subcontractor, their families, every single one of those families, their kids, the community. One single house is touching at least 1,000 people in the community.”

Master Builder | 43

MEMBERS CORNER

Your go-to solution for waste SINCE 2000, Whale Bins has been providing the greater Sunshine Coast area with efficient and competitively priced waste management solutions.

As one of the region’s largest skip bin contractors, Whale Bins provides waste management solutions for small to large commercial and industrial building sites, residential constructions and owner/occupier renovation projects, and family yard and estate clean-ups.

Whale Bins' friendly staff are equipped to take care of all your waste removal needs, offering superior customer service and using modern, well-maintained equipment that performs efficiently and effectively.

Ongoing growth in residential and commercial development has resulted in Whale Bins growing its fleet to include six skip trucks, five hook trucks, two prime movers and more than 600 bins with capacity from 2m³ to 16m³.

How it achieves results is just as important as getting results, which is why Whale Bins prides itself on working closely with clients to meet their environmental goals.

One of these goals is to reduce the amount of waste going into landfill.

and blocks, cardboard, paper and plastics for recycling.

Whale Bins’ commitment to a better environment involves a continuous effort to improve its sustainability practices.

Contact Whale Bins on (07) 5445 6355 and discuss a total waste management package to suit your individual business needs.

This is evident in its resource recovery program, which sees the extraction of timber, ferrous and non-ferrous metals, aluminium, concrete, bricks

Look to the experts in plasterboard PLASTAMASTA Toowoomba is the only dedicated plasterboard distributor in Toowoomba.

The sought-after supplier and their expert staff services the needs of plasterers, builders and renovators alike in Toowoomba and surrounds.

They also supply regional towns and areas west of Toowoomba, including St George, Roma, Goondiwindi, Warwick and Stanthorpe.

Store Manager Craig Knauth and his talented and qualified team have boundless expertise to assist your project requirements. They are committed to customer service and pride themselves on supplying orders on-time and in full.

Their Toowoomba store stocks a full range of Knauf Plasterboard and steel as well as a comprehensive range of tools and accessories.

They offer insulation, James Hardie products and AMF ceiling panels and specialise in fire and acoustic systems. Backed up with the Knauf technical team, PlastaMasta offer engineered solutions to most construction situations.

PlastaMasta Toowoomba products and services include the following: 44 | Master Builder

•

Knauf Plasterboard

•

Technical assistance

•

Knauf Steel

•

Delivery service

•

Insulation

•

Prompt and friendly staff

•

AMF grid and tile

•

Knowledgeable sales team

•

Screws and fixings

•

No job is too big or small.

•

Automatic and hand tools

•

Full James Hardie Stockist

Contact PlastaMasta on (07) 4635 0260 or email sales@toowoombaplastamasta.com.au

MEMBERS CORNER

Take your business to the next level QSOLUTIONS GROUP is a leading Health Safety, Environment and Quality (HSEQ) Consultancy firm in their fourteenth year, with a head office in Townsville and a subsidiary office in Brisbane.

• Auditing compliance including Prequalification Certification (PQC)

They have a vast amount of knowledge focusing on health, safety, environmental, quality and business management. They ensure their clients meet and exceed legislative requirements and standards whilst empowering them with the knowledge, systems and processes to selfmanage into the future.

• Risk management

QSolutions Group brings together a team of talented, experienced and highly qualified professionals that allows them to provide a robust and complete service to their clients by having significant and proven experience in supporting organisations operating in many domains.

QSolutions Group services include: • Onsite HSEQ consultants • Service contracts • Integrated business management systems • Tendering and business development

• Federal Safety Commission (FSC) Audit assistance • Education and training • Food safety systems • Gap analysis • Legislative compliance • Security assessments • Respirator fit testing, drug and alcohol testing.

QSolutions Group value their reputation of providing clients with exceptional service and superior products through treating all clients, big or small, with the same level of respect and service.

QSolutions answers the call of all industries to deliver sustainable and economical systems to enable their clients to reach the next level.

QSolutions Group delivers a high quality service to all of their clients with integrity and commitment through a diverse contribution to your business.

Visit qsolutionsgroup.com.au or contact QSolutions Group on (07) 4724 0001 for further information and to discuss how they can assist your company.

Tyre specialists keep you rolling FOUNDED in 1922 by Olympian Sir Frank Beaurepaire, Beaurepaires has been a trusted tyre partner for Australian trade businesses for almost 100 years.

With over 230 stores located in metropolitan and regional areas, Beaurepaires has one of the largest retail tyre networks in Australia. Their tyre expertise and product offering covers cars, 4x4s, trucks, forklifts, farm equipment and fleets of every type and size. Their portfolio of premium quality brands deliver a breadth of benefits to meet the needs of today’s driver from innovative technology and performance handling, to all-weather reliability and affordable quality.

Beaurepaires has national ISO 9001 2000 accreditation. In fact, Beaurepaires is the largest retail organisation in Australia to receive this quality accreditation. They also maintain a strong focus on employment, staff training, community and the environment. As a founding member of the Tyre Stewardship Australia (TSA), Beaurepaires, along with other industry-related members, are committed to improving sustainability via the national Tyre Product Stewardship Scheme to promote the

development of viable markets for end-oflife tyres. This includes transforming a waste product into a useful commodity, creating new industries and employment opportunities while also reducing the environmental harm caused by the illegal dumping of old tyres.

They care about their customers and understand the dynamics of running a trade business, whether it be large or small, so they are there to help reduce your vehicle maintenance expenses and costly downtimes - through their 60 minute tyre fitment, flexible payment options, regular specials, plus more.

All of which will make for a happier bottom line.

Beaurepaires are proud to offer Master Builders Queensland members and their staff an everyday great deal on tyres and batteries including: • 10 per cent off the advertised price of Goodyear, Dunlop, Roadstone & Diamondback passenger, 4WD or light truck tyres (including fitting charges, terms and conditions apply – see in store for details)* • 10 per cent off wheel alignments

• 10 per cent off Exide batteries • Free “10 Point Health Check” • Free balance and rotation (with the purchase of any set of tyres) To find your nearest store, contact 13 23 81 or visit beaurepaires.com.au.

Master Builder | 45

MEMBERS CORNER

The real deal

AS A BUSINESS owner, your day-to-day expenses and project running costs can quickly add up. At Master Builders we’re here to support you, so we’ve teamed up with some industry partners to help your dollars go further. We give you access to exclusive deals, discounts and special offers that can save you money on the things you need to operate your business effectively. But, life isn’t about all work and no play, which is why we've got your holidays and lifestyle covered for you too.

Our range of member discount providers have been sourced across different categories to meet your diverse needs. Categories include vehicle and fleet, advertising and marketing, health and safety, travel and lifestyle, tools and equipment, and products.

Have you got StarCard?

Apart from making your life easier by consolidating all your on-road expenses in the one place, StarCard provides your driver using your fleet with access to the largest fuel network in Australia.

This gives you the confidence of knowing the drivers and vehicles in your fleet are never far away from the quality fuels, products, services and facilities you need to achieve maximum efficiency.

For more information visit mbqld.com.au/caltex

Officeworks is better for business Officeworks has partnered with Master Builders to provide you with a better range, better advice and the ability to supply and deliver better.

As a valued member, by signing up to a 30 Day Business Account you can gain access to exclusive member benefits, such as business pricing on a wide range of office essentials, easy ordering online or instore, and flexible delivery options. That’s better for business because now you’ll have more time to focus on the things that really matter – like making bigger things happen for your business.

Register now for a 30 Day Business Account at mbqld.com.au/officeworks

Your go-to industry accountants All QBCC holders SC1 through to Category 3 must lodge their 30 June 2019 Financial Statements by 31 December 2019 with the QBCC or face possible suspension or cancellation of their license.

Xact Accounting specialises in the building and construction industry.

Xact Accounting have opened a Master Builders QBCC Hotline, available by calling (07) 3124 8666. It is free for members for a 30 minute consultation to talk about the QBCC Minimum Financial Requirements and your lodgement obligations.

For more information, visit mbqld.com.au/xactaccounting

These are just some of the great deals available to Master Builders members. For a full list of discounts and special offers, visit mbqld.com.au/member-discounts

Member discount providers

BMW, Beaurepaires, BUPA, Caltex, The Courier-Mail, Departure Lounge, Holden, Inndox, Isuzu, Mini, Mitsubishi Motors, MyConstruct, Nissan, Officeworks, St John Ambulance, Telstra, Thrifty, Totally Workwear, Toyota, Xact Accounting.

46 | Master Builder

With dust Class M certification, you are ensuring ultimate worker safety and site compliance for your business. Can you afford not to?

IS YOUR SUPER ON TRACK FOR YOUR RETIREMENT? It’s never too late to start saving for your retirement and we’re here to help you every step of the way.

Find out how we can help you get your super sorted for a comfortable retirement by calling Troy Wolter on 1800 856 722 or visiting bussq.com.au.

The information supplied in this advertisement is general advice only and does not take into account or consider your personal objectives, financial situation or needs. Before acting, you should review the relevant Product Disclosure Statement to ensure you have all the information about the relevant BUSSQ product and how it works and consider the appropriateness of the information to your needs or seek independent advice from a properly qualified professional. Any personal statements that are used in this advertisement are with the consent of the individual. Prepared by BUSS(Queensland) Pty Ltd (ABN 15 065 081 281, AFSL 237860) as Trustee for BUSSQ (BUSSQ Fund, ABN 85 571 332 201).

www.HammerTech.com.Au

Everything in one place.

Eliminating paper, Excel and individual apps.

Safety | Quality | Operations

Are You Using a

ADVERTISING FEATURE

Document ManagementBased Software System for a

Process-Based Job?

C

How this applies to the field onstruction is more than documents, it's processes.

Yet, we're buying in to document managementHow many times have you opened up your document focused software systems for key operations management app to fill in information for your permits only like safety and quality. And while the benefits of to have to open another app to get the names of the workers who are performing those tasks (are they certified and signed accessibility to data, paperless jobsites and mobility off on the JHAs?)? Then you have to walk over to a permit are a good step up from paper, they're still holding back the board in the shed or trailer to operators on site from doing their understand the permits currently job as well as they could be.

HammerTech’s cloud-based collaborative scheduled, permit type, location, platform enables clients to consolidate safety, Why? date, start time, finish time and quality and daily field management processes description. And then you have Because document managementinto one paperless, integrated workflow that to open an inspections app to based systems follow the form (like makes site operations and collaborations easy, complete monitoring checks a permit), and not the process the and capture key information organized and centralized, and best of all, the form must take in the field. When throughout the permit life cycle. platform is open and integration ready with this happens, you have a digital other market leading software tools. replica of a form where a user fills The Solution out the details, but it gets filed With 16 configurable modules, HammerTech's When searching for systems in a digital silo instead of being system was designed to support unique to alleviate problem areas in allowed to integrate with other key company requirements. your daily operations, safety functions, as they often must do in and quality, it's important to the field. search for software that understands the entire scope of the process you undergo while it creates solutions that ensure Process-based software systems follow the "how" and the more efficiency throughout. Simply digitizing forms and "why" of the information and data that goes into the form. centralizing them within a mobile application isn't enough It takes the "document" out of the equation, and takes the anymore. Technology needs to help you do more. While the key data inputs into a live stream where it can sync, integrate first step toward embracing new technology was crucial, it's and interact in real time with key processes that are being more imperative now (as the industry expands looking for performed in the field. ways to close gaps, reduce risks and increase performance When you ask yourself, "How does this process work in the and productivity) that construction companies begin looking field?" you quickly see that digitizing documents reduces deeper into their technology solutions to determine if their paper weight but still impedes operational efficiencies. software needs require more thorough solutions to ensure Because forms and documents are inherently siloed, data, operational efficiencies. when pulled from documents, can be woven into other Brad Tabone Co-Founder and EVP — HammerTech functions seamlessly.

WHAT'S ON

Dino day out: Thousands flock to village

More than 1,000 people made a beeline for Queensland's biggest display village, Springfield Rise, a Master Builders village at Spring Mountain. The 19 October event saw dinosaurs descend on the village, a fantastic event for our builders.

HR MADE EASIER! Master Builders HR Toolkit

▶ Complete HR resource ▶ 90 easy-to-use templates and documents ▶ Customise with your logo ▶ 12 months free updates if HR legislation changes ▶ Available electronically on USB

Visit mbqld.com.au/hrtoolkit 50 | Master Builder

$



inc GS T+ (expre shipping ss pos t)

On the green: Golf day a hit

WHAT'S ON

Central Queensland members turned out in droves for a w-hole lot of fun and laughs at Master Builders BUSSQ Golf Day. Competition was fierce both on and off the course as players dressed in Mexican theme with all costume bases covered.

31 July

Master Builder | 51

MEMBERS CORNER

Members are the lifeblood of Master Builders, having made it everything it is today. Each year we honour those who have made a significant contribution to not only our association but the building and construction industry more broadly with Life Membership.

“IF YOU show someone respect, they’ll teach you everything.”

It’s a sage piece of advice grounded in listening and learning that industry stalwart James Lewty values to its core.

“Be open to ideas and maybe some of those will work for you,” he said.

And Mr Lewty should know, he’s been working in the family business C D Lewty & Sons, founded in 1945, (members since 1952) since he was a teenager.

His company’s won many awards, including a state award in 2010 for their Refurbishment/Renovation up to $4 million of the Ayr Anzac Memorial Club.

STARTING out his career as a structural engineer, Ron Barclay went on to attain his builders licence to construct his home.

In 1951, his father Ian Barclay CBA AM started a building business which came to be know as Barclay Bros when Ron's uncle Don joined four years later. The business was then sold to Laing O’Rourke in 2006. Mr Barclay left Laing O'Rourke in 2007 and went to work for Barclay Family Companies, now commonly referred to as The Barclay Group.

Mr Barclay was a member of Master Builders Committee of Management for the Downs & Western Region from 2008 to 2010. This altruistic service ensuring

52 | Master Builder

This year, they won Retail Facilities up to $5 million for Dal Santo's Deli (Ayr) in Master Builders North Queensland Awards.

Mr Lewty said he was humbled to be honoured with Life Membership.

“When I found out, I thought, ‘You’ve got this all wrong, I’m just a guy from Ayr, a town you fly over with a population less than a suburb’. But when you think about it, the work I do and being a voice for the industry is making an impact,” he said.

A member of the North Queensland Committee of Management, he travels over an hour to Townsville from Ayr each month to voice his views and represent the industry.

that he followed in the footsteps of his father Ian, who had a long passion for training and worked to get better training for all apprentices and young people in the industry - a passion that Ron has continued through prior service on the TAFE Council.

Ian was President of Master Builders from 1966-1967 and also a Life Member.

Ron Barclay’s reputation as a fair and reasonable man is paramount to his success. His approachable demeanour has resulted in great respect and admiration for him as a builder.

Now a valued Life Member of Master Builders, he said the honour was “quite unexpected”.

WHAT'S ON

Zoe ready to go with wowza win

MORE than 2,000 attendees across Master Builders nine regional Housing & Construction Awards tried their luck with an entry into our Mitsubishi ute giveaway.

But there could only be one winner.

After all the regional awards ceremonies had finished, Master Builders CEO, Grant Galvin was joined by Mitsubishi State Manager Jim Stewart as they climbed into the back of the Mitsubishi Triton GLX to draw the winner at Master Builders Brisbane headquarters.

The thousands of entries that had been so delicately and carefully collated across our regional awards programs were tipped out and sprawled across the ute tray.

Grant and Jim crouched down amidst the entries and Jim was tasked with the tough job of selecting the winner. Giving the entries a strong swirl around, Jim plucked one piece of paper.

Handing the entry over to Grant, the pair raised to their feet as Grant began to unfold the entrant’s paper and make the much anticipated announcement.

grand style at the Queensland Housing & Construction Awards, held at the Brisbane Convention and Exhibition Centre on 1 November.

The ute was driven into the ballroom for the night, draped with a black curtain. As the evening kicked off, a spotlight shone on the car and the curtain magically dropped.

“And the winner is,” Grant paused, building palpable excitement for mammoth reveal.

To the guests delight, MC Lee Faulkner

“ZOE JOHANSEN, one very lucky attendee from our Brisbane Regional Awards.

and headed to the stage to make the

“Congratulations Zoe, what an incredible prize,” Grant said.

An incredible prize for lucky Zoe and a big

Zoe’s win was officially announced in

for making it possible.

hopped out of the ute, grabbed his suitcase announcement. thank you to all entrants and to Mitsubishi

Master Builder | 53

WHAT'S ON Industry Info Session

Industry Info Session

Industry Info Session

Industry Info Session

Beaudesert

Ingham

Charters Towers

Bundaberg

MONDAY 11

MONDAY 11

TUESDAY 12

WEDNESDAY 13

Industry Info Session

Brisbane Christmas Smoko

Industry Info Session

Commercial Builders Forum

Brisbane Influencers Lunch

Airlie Beach

Brisbane

Hervey Bay

Sunshine Coast

Brisbane

WEDNESDAY 13

THURSDAY 14

THURSDAY 14

TUESDAY 19

THURSDAY 21

Industry Info Session

Influencers (Women in Building)

Clermont

Rockhampton

TUESDAY 3

WEDNESDAY 4

NOVEMBER 2019

Industry Info Session Toowoomba

DECEMBER 2019

THURSDAY 28

Commercial Builders Forum This event provides the region’s construction builders and subcontractors with a valuable opportunity to be updated on industrial relations, workplace health and safety, and other issues affecting the commercial sector.

Industry Info Session

(formerly Industry Access)

Industry Info Sessions are a series of events that are promoted across the state as a unified schedule of events. Held three times throughout the year, these events are designed to keep members informed on the latest industry developments.

Brisbane Influencers This event is a go-to for the influencers of the building and construction industry. The wellattended event features a spot of networking

and drinks before being seated for lunch and a presentation. At our upcoming event, Mel Kettle, a communication strategist will reveal her top secrets for better connections with your current, future and potential customers. We’re heading to beautiful Hillstone, St Lucia for this event and we’d love to see you there.

Influencers (Women in Building) Join us for our Influencers workshops. These events are tailored specifically to the needs of women involved in the building and construction industry. Network in a relaxed environment and increase your knowledge within the industry.

Up-Skill Session Transitioning from a tradesperson into a business person isn't easy. And being an expert in your trade doesn't always mean you're a business natural. The good news is our brand

new Up-Skill series can teach you to become a better business person, give you an edge over your competition and help you connect with like-minded tradies and builders.

These sessions focus on the everyday topics required to build your business.

Subcontractors Forum Subcontractor, this is your opportunity to be updated on industrial relations, workplace health and safety, and other key issues affecting the commercial sector.

Brisbane Christmas Smoko This event is held annually in Brisbane in a casual setting. Its purpose is to engage members and their mates to wind down and reflect on the year that’s been, while catching up with each other, us and the industry participants.

Disclaimer: Whilst every effort has been made to ensure the accuracy of these events, dates and regions – details are subject to change.

Please refer to the What’s on calendar on our website for the most up-to-date information at mbqld.com.au/whats-on

54 | Master Builder

WHAT'S ON Cairns Festive Season Cairns

FEBRUARY 2020

WEDNESDAY 4

Industry Info Session

Up-Skill Session

Industry Info Session

Industry Info Session

Brisbane North

Brisbane Central

MONDAY 3

TUESDAY 4

Subcontractors Forum

Industry Info Session

Sunshine Coast

Toowoomba

Brisbane South

Gold Coast

WEDNESDAY 5

THURSDAY 6

THURSDAY 6

THURSDAY 6

Industry Info Session

Commercial Builders Forum

Influencers (Women in Building)

Influencers (Women in Building)

Industry Info Session

Gold Coast

Sunshine Coast

Townsville

Gold Coast

Beaudesert

MONDAY 10

TUESDAY 11

THURSDAY 13

FRIDAY 14

MONDAY 17

The ultimate armour for builders and tradies.

Master Builders Platinum Protection is an insurance policy designed by Master Builders to give high-quality protection to your business.  Construction Works  Tools, plant and equipment  Public and Product Liability

Don’t be fooled.

Not all insurance is truly Platinum.

Curious to know how your current insurance levels up?

The danger is in the detail - and if you don’t ask your broker or insurer the right questions you might have some big holes in your policy leaving you exposed. Give our expert team a call make sure you have the right cover with competitive terms.

Insurance that truly has your back.

Call 1300 13 13 26 Email insurance@mbqld.com.au

A DIVISION OF QUEENSLAND MASTER BUILDERS ASSOCIATION. Australian Financial Services Licence No. 246834. Information contained herein is of a general nature and has not taken into account the particular insurance needs of any individual, business or person. *Terms and conditions apply.

Master Builder | 55

WHAT'S ON

Using Microsoft Project?

WOULDN’T it be great to learn the art of Microsoft Project face-to-face from a qualified project manager?

Many program courses are run by a programs trainer and are often online. But at Master Builders, we’ve up-levelled our offering for you.

Our face-to-face Microsoft Project (Level 1) course is run by a systems trainer who is also a qualified project manager.

Master Builders trainer and assessor Peter Fowler FAIPM said having a project manager running the course facilitated a much more

practical perspective of using the program for our industry.

or a project manager that wants to utilise Microsoft Project.

“We’re able to show how the tool is used and not just how to use the tool,” he said.

“While it’s a systems course, how we deliver it favours the building and construction industry.

“If you’re new to the program or using the program but struggling to get the best out of it – this is the course for you. It will help you to be more productive and set it up in a way that is more useful.

“Having worked in the program myself as a project manager, we’ve incorporated relatable, industry-tailored examples and discussions which our students love.”

“These courses are sought-after for good reason - you can get the information you need to develop the schedule in line with the rest of the plan,” Peter said.

Peter said the course would be perfect for a project team member, a scheduling resource

To determine which course is right for you, call 1300 136 002.

To secure yourself and your workers a place in this vital training, or for further information on which course you require, contact 1300 136 002 or visit mbqld.com.au/training.

Master Builders Christmas Shutdown Master Builders’ offices will be closed over Christmas from Monday, 23 December. The Brisbane office will reopen on Thursday, 2 January.

All Master Builders regional offices (Gold Coast, Downs & Western, Sunshine Coast, Wide Bay Burnett, Central Queensland, Mackay & Whitsunday, North Queensland and Far North Queensland will reopen on Monday, 6 January.

Master Builders Insurance will be on call for urgent insurance assistance during the holiday period (except for public holidays). Wherever you are around Australia, call 1300 13 13 26.

Master Builders’ training will resume in January.

We wish you a safe and happy festive period and look forward to serving you in the New Year.

Any questions, please call 1300 30 50 10.

56 | Master Builder

Upcoming courses

WHAT'S ON

Month

Course

Why Apply

Locations

November

Certificate III in Construction Waterproofing*

Reduce defects and provide better supervision of waterproofing workÂ

Brisbane

Silica Awareness Workshop

Understand the health impacts of silica dust and the fit testing requirements

Mackay, Sunshine Coast & Central Queensland

Asbestos Awareness Workshop

Understand your legal obligations around removing Far North Queensland, Central non-friable asbestos Queensland & Brisbane

Residential Building Contracts

Learn how to correctly complete residential building contracts

Sunshine Coast, North Queensland, Far North Queensland & Gold Coast

General Safety Induction Course

Your must-do construction course

Brisbane

Completed Residential Builder Inspector Course

Learn how to undertake residential building inspections

Brisbane, North Queensland & Sunshine Coast

Business Management for Trade Contractors*

Apply for your trade contractors licence

North Queensland

Business Management for Trade Contractors 1 Day Accelerated Course*

Apply for your trade contractors licence

Wide Bay Burnett, Downs & Western

Asbestos Worker Program*

Get qualified to legally remove non-friable asbestos

Far North Queensland

Electrical Testing & Tagging Course

Test and tag your own electrical equipment

Central Queensland

Understanding Modern Awards & Unfair Dismissal

Essential knowledge on employee discipline and award conditions

Brisbane, Sunshine Coast & Wide Bay Burnett

Managing Ill and Injured Workers

Learn how to manage absent workers and return to work

Brisbane, Sunshine Coast & Wide Bay Burnett

Residential Building Contracts

Learn how to correctly complete residential building contracts

Central Queensland

Silica Awareness Workshop

Understand the health impacts of silica dust and the fit testing requirements

Brisbane, Downs & Western

December

January

February

Electrical Testing & Tagging Course Test and tag your own electrical equipment

Brisbane, Downs & Western

Business Management for Trade Contractors*

Apply for your trade contractors licence

Brisbane & Sunshine Coast

Business Management for Trade Contractors 1 Day Accelerated Course*

Apply for your trade contractors licence

Central Queensland & Gold Coast

General Safety Induction Course

Your must-do construction course

Brisbane

Electrical Testing & Tagging Course

Test and tag your own electrical equipment

Brisbane & Gold Coast

Estimating Essentials

Get skilled to accurately estimate materials, labour, costs and time

Brisbane

Silica Awareness Workshop

Understand the health impacts of silica dust and the fit testing requirements

Sunshine Coast, Downs & Western, North Queensland & Gold Coast

Completed Residential Building Inspectors

Learn how to undertake residential building inspections

Brisbane

Business Management for Trade Contractors*

Apply for your trade contractors licence

Brisbane, Wide Bay Burnett, Mackay Whitsunday & Sunshine Coast

Business Management for Trade Contractors 1 Day Accelerated Course*

Apply for your trade contractors licence

Gold Coast, Downs & Western

Electrical Testing & Tagging Course

Test and tag your own electrical equipment

Wide Bay Burnett

Residential Building Contracts

Learn how to correctly complete residential building contracts

Sunshine Coast

Asbestos Worker Program*

Get qualified to legally remove non-friable asbestos

Central Queensland

Call us on 1300 136 002 or view our training calendar at mbqld.com.au/training *Nationally Accredited Courses Master Builder | 57

SILICA AWARENESS COURSE

4-HOUR

FACE-TO-FACE COURSE

Attend our short course or, for groups of 10+, we’ll come to you Are you or your employees working with concrete, tiles or any materials potentially exposing them to respirable crystalline silica?

It’s your legal responsibility to ensure you and your team are trained in identifying hazards and the appropriate controls to keep you and your team safe.

FULL COURSE COST: Members $200 (Inc GST) Non-Member $250 (Inc GST)

FUNDED PRICE FOR ELIGIBLE STUDENTS

$

50

(Inc. GST)*

Members

$

100

(Inc. GST)*

Non-members

FREE for current active apprentices, cancelled apprentices or those that completed an apprenticeship less than a year ago.*

Our new 4-hour Silica Awareness course covers:  What is respirable crystalline silica?  Control measures to use when working with respirable crystalline silica, using the hierarchy of controls  Fit testing requirements  Air monitoring requirements and processes  Practical demonstrations and activities, such as developing a Safe Work Method Statement (SWMS).

UPCOMING COURSES HERVEY BAY: 14 NOV | MACKAY: 15 NOV | ROCKHAMPTON: 29 NOV | BRISBANE: 14 NOV & 3 FEB | SUNSHINE COAST: 26 NOV & 7 FEB | TOOWOOMBA: 6 DEC & 13 FEB | TOWNSVILLE: 14 FEB | GOLD COAST: 20 FEB | CAIRNS: 21 FEB

CALL 1300 136 002 FOR MORE INFO OR VISIT mbqld.com.au/training

RTO 30097 | ^CSQ funds to a maximum of $150 for this course or $187.50 for apprentices (subject to funding availability and eligibility criteria). Call 1300 136 002 to check your eligibility and to enrol.

9209 AFS Master Builder Qld, Rediwall One-third page.

Protection

against termites

Build better walls faster

PVC-based permanent formwork

Above + below ground

Water resistant, durable and no finishing required

$1 MILLION WARRANTY! The Bayer Protection Warranty covers homeowners for up to $1 million worth of termite damage, no matter how the termites enter the premises.

Find out more by visiting environmentalscience.bayer.com.au/Kordon or phone 1800 552 802 Activate your Bayer Protection Warranty now!

Compliance assured

CodeMark™ Certified and NCC compliant

Ezy-Fit Corners

Speed of construction

Patented panels slide in or snap together instantly

Lightweight, load bearing

Easier materials handling with low or no cranage

Easy app ordering

Slide up for easy access + inspection of reinforcement

Bayer CropScience Pty. Ltd., Environmental Science Australia , Level 1, 8 Redfern Road, Hawthorn East, Vic. 3123 Bayer CropScience Ltd., Environmental Science Australia, Level 1, 8 Redfern Road, Hawthorn East, Vic. 3123 Technical Enquiries:Pty. 1800 804 479 environmentalscience.bayer.com.au ® is Enquiries: a Registered of the Bayer Group © 2018 Kordon Technical 1800Trademark 804 479 environmentalscience.bayer.com.au © 2018 Kordon® is a Registered Trademark of the Bayer Group

CR132297AA

See how rediwall® can make your project smarter, faster, better—call 1300 727 237 or visit afsformwork.com.au

Spot the diffe CYBER CRIME CAN LOOK LIKE THE REAL DEAL COULD YOU PICK IT?

erence It’s real and it’s happening to builders and tradies just like you here in Queensland.

HERE’S WHAT IT MIGHT LOOK LIKE

Jack receives an email from his boss to urgently pay an invoice. It seems legit. He even writes like his boss. Jack pays the invoice - and it’s a big one! However, Jack’s boss didn’t send the email – he was hacked. Jack’s unknowingly paid a fraudulent invoice. Is Jack’s business covered by insurance? Well that depends. A standard Cyber Insurance Policy doesn’t always cover everything you’d expect it to.

Cyber crime is skyrocketing and is a major risk.

It’s not just the lost money paid, but other associated costs can arise for IT, legal, and more.

Cyber Event Protection Insurance can help get you up and running again, plus cover the related costs to your business. It can safeguard against costs relating to; �Socially engineered theft �Cyber espionage, extortion and theft �Crimeware �Payment card skimming �Hacking �Web app attacks �Denial of service and distributed denial of service �Point of sale intrusion �Phone phreaking perpetrated against insureds �Regulatory investigations (notifiable data breaches).

Make sure your cyber insurance policy includes ‘criminal cyber attacks’ such as the ‘BEC scam’ and covers you for Criminal Financial Loss. Get the facts and pick the right cover for your business.

Chat to our experts to get the right coverage on 1300 13 13 26

A DIVISION OF QUEENSLAND MASTER BUILDERS ASSOCIATION. Australian Financial Services Licence No. 246834. Information contained herein is of a general nature and has not taken into account the particular insurance needs of any individual, business or person. *Terms and conditions apply.