Leadership

An asterisk (*) denotes a “C” is required to progress.

This course explores how to manage healthcare performance by examining quality initiatives, process management, and risk management. Prerequisite: Students must meet the admission criteria for the Post-baccalaureate Healthcare Management Certificate, or the Master’s Program Terms Offered: As needed

Review the epidemiological Principles that influence decision-making in healthcare organizations. Define strategies for applying population health principles to community forecasting, cost effectiveness, and utilization of services. (Prerequisite: ORG500 Perspectives of Ethics and Leadership). Terms Offered: As needed

This course provides an overview of emerging care delivery models and reimbursement strategies. The impact of these strategies on providers, patients, costs, quality, and outcomes are examined. Prerequisite: ORG500 Terms Offered: As needed

Healthcare is a dynamic and fluid environment where payment models, delivery models, and organizations change rapidly. Leadership theory and techniques for leading healthcare organizations through transformation to meet the healthcare industry’s challenges. Prerequisite: ORG500 Terms Offered: As needed

Examine strategies that deal with cognitive biases, unrecognized assumptions, determining causality, critical reasoning pathways, and reasoning effectiveness. Apply innovation principles for implementing innovative designs, processes, and leadership in healthcare. Prerequisite: ORG500 Terms Offered: As needed

What is the formula for a great leader? It depends on who you ask, who you are, and the circumstances in which you find yourself. This class is designed to enable students to examine their leadership styles and behaviors, while considering various contingencies and situational factors present in most organizations. It will provide guidance in helping students evaluate the capabilities and motivations of followers and other leaders. Since leadership is not practiced in a vacuum, it presents these matters in the context of culture, diversity, and global issues. This class covers differences between leadership and management, tasks and relationship orientation, strategic and tactical approaches. This course also critiques the

interconnection between ethics, power, and service, the relationship between leaders and followers, and the leadership process’s environment. Terms Offered: As needed

Leaders spend the entirety of their days making decisions. Many decisions are routine ; others are unique and critical. Solutions to problems may require considering past experiences, deeper mental engagement with the present, and future predictions. This class takes a dual approach to decision-making and risk aversion. This course will teach you to make sound decisions, through evidence-based solutions, logic, best practices. It will also examine the cognitive processes involved in decision-making, including intuition, association, and judgment. Other topics include information overload, biases, group decision making, ethical decision making, decision framing, and System 1/System 2 thinking. Terms Offered: As needed

By recognizing the importance of words, actions, and message delivery, students will learn and practice how to increase their impact, performance, and effectiveness. This course introduces key elements of professional, technical and persuasive written/oral communication. It will help to build tools, improve techniques, and enhance the leader’s skills to communicate persuasively and lead effectively. It includes the concepts of purpose and audience, tone and style, persuasion, and influence. It also involves formal/informal communication, crisis management, information literacy, ethical communication, and oral/ writing styles. Students will get insights to communicate positively with different audiences, enhance intercultural communication, and be aware of biases, interferences, and miscommunication through these topics. Terms Offered: As needed

Who are you? This is not a trite question with a simple answer. Really, who are you? An individual must truly understand their habits, beliefs, attitudes, and expectations to practice effective leadership. In addition, great leaders understand themselves and understand followers’ and peers’ goals, aspirations, and motivations. This class will guide you through a journey of self-awareness and self-regulation. It borrows from the latest cognitive and social science research findings and applies it to leadership studies. This class derives from psychological, sociological, and cultural anthropology and delves into personality, motivation, team development, perceptions, and goal setting. Terms Offered: As needed

Leaders must view a company differently than others in the organization. Leaders are responsible for developing the company’s direction and then communicating that vision in a way that inspires and motivates. Many leaders have trouble separating themselves from “the weeds” and maintaining their big-picture view of the organization. This class will teach you how to plan and visualize at the appropriate level while staying true to the values and purpose of the organization. Topics covered will be strategic planning, business/organizational models, vision model framework, one-page strategic plan, competitive assessment, disruptive innovation, and internal/external assessment. Terms Offered: As needed

The course explores the world of business operations throughout the company from the leader’s perspective. An effective sales leader, for example, must comprehend the manufacturing intricacies and delivery logistics for the solutions they sell. On the other hand, and operations leader must understand LEAN principles and the latest methodologies for Total Quality Control. Demands for business process re-engineering, superior quality, better customer service, time-based competition and procurement improvements demonstrate that