DR Horton Connect User Guide

DME DELIVERS

DME CONNECT USER GUIDE A Powerful Marketing Management Platform

DME CONNECT is our proprietary platform which makes ordering your custom marketing and promotional materials as easy as select, submit, and ship!

n rks o .

T wo C iz E s es ONN een r C c s E DM and vices all de

HOW TO USE

ONLINE DME Connect is the easiest way to create, manage, print, and disperse your company’s custom marketing and promotional products.

2 | DME CONNECT

1 Go to drhorderportal.com Enter your User Name (which will likely be your

SCREEN

LOGIN

email address) and Password then click Sign In.

If you have a password or were given a password enter it here and skip the next page. If you do not have a password or don’t know your password, use Forgot Password link.

Select the Community you wish to order for using the drop-down menu at the top of the page if not already selected.

The list should only include Communities for assigned Division. Select a Subcategory from the Signs drop

PAGE

Select “All Products” in the Category Menu

COMMUNITY

2

down or select Show All Signs. This will take you to the next page which is the Category Landing Page

3

Use the Categories and/or Filters on the left side of the Product List page to find the product(s)

PAGE

PRODUCTS

you are looking for. You can also use the Search function located on the top-right of the page.

Click Select Product under the desired product.

Select Items, quantities based on minimum order quantities and multiples and Add to Cart. Signs that have custom information required have View Details button to direct you to fields. A message displays at the top of the page when each item is added.

DME CONNECT | 3

4

PRODUCT

Select the desired quantity on the

PAGE

Product Detail page. Click Add to Cart.

Boost your marketing campaign! DME Connect will recommend related products to further improve your campaign results.

5

From here, you can click View Cart to see your current shopping cart, Checkout will take you directly to the checkout page. Or you can click

CUSTOMIZATIONS

Continue Shopping to go back to the list of

PRODUCT

products. You will also see on this page any Related Products that you may wish to order.

Don’t worry, DME Connect only allows for the customizations you want on each item to ensure your brand standards are always intact.

6 Once completed with your product selection, click the shopping cart icon to review your cart.

CART

SHOPPING

You may update the quantities of items in your

4 | DME CONNECT

cart by changing the quantity and then clicking the Update button that will appear if you make a change.

Orders over $175 ship free. Should you realize at any time you have selected the wrong Community and need to change, you can delete all the items on this screen and start over.

7 By default, your entire order will be set to have your Division shipping address.

If you want to ship your order to a Community,

SHIPPING

click the Change button which will bring up a dialog box. Click Organization Addresses to see

OPTIONS

your Communities. You can select any of them (or search for it) and then click Use Selected.

DME Connect lets you configure predetermined shipping and payment options for your users—ordering your products is as easy as select–submit–ship!

8 If you want to split your order into multiple shipments, click the Ship To Multiple

MULTI-ADDRESS

Addresses button which will bring up a dialog box. For each line item in the order, you can select the destination address with the drop-down box.

PAGE

Everything you need—at your fingertips!

PAGE

INSTRUSTIONS

9 The top address listed is always the Division address and the others are the Community addresses. You cannot split a line item. Once all selections are made, click Use Selected.

If the Community address has No Address on File, the system selects Division Address. Enter any Special Instructions the Vendor should know.

DME CONNECT | 5

10 CHECK OUT

To place your order, click Place Order.

You will be asked to confirm your purchase, click

OPTIONS

OK to proceed or Cancel to stop

Click on the DR Horton logo to return to the Home Page. Logout in the Top Right option if ordering is complete. You will receive an email with your order details The Order Confirmation indicates your order is submitted to the Vendor for processing.

11 When the page refreshes, you will see if the order was successful and you will see an Order Number that you will want to remember and reference if you ever have questions. The email address associated

Order History displays all your orders and status if Open or Shipped. Sorted by most recent orders. Once the order has been shipped, you will receive an email with UPS Tracking Information.

Voila!

Pretty easy, right? Questions or issues with orders or products received should be directed to: kim.chomic@corrdigital.com

678–508–9831 6 | DME CONNECT

DETAILS

with the order information in it as well.

ORDER

with your user will be emailed a confirmation email

Frequently Asked Questions What is the turn time on orders?

How do I change my password?

Orders generally arrive at the shipping destination

1. If you are not logged in, go ahead and log in.

anywhere from 10-13 business days. Newer

2. In the User Menu located at the top-right of the page, click to see a drop-down menu and then select Change Password.

communities may not have a delivery location and could result in delayed shipping. Shipping to your Division address is recommended.

What if I forgot my password?

1. On the login page, click Forgot Password.

2. Type in your Username or Email Address and click Email Password Reset.

3. You will receive an email, follow the instructions on the email to reset your password.

4. Try logging in again.

A valid password must be a minimum of 8 characters total. At least one of those characters have to be a nonalphanumeric character, which would be a symbol like ^$@#%&!+*

3. Follow the directions, type in your current password followed by A valid password must be a minimum of 8 characters total. At least one of those characters have to be a nonalphanumeric character, which would be a symbol like ^$@#%&!+*

How do I view my placed orders?

1. If you are not logged in, go ahead and log in.

2. In the User Menu located at the top-right of the page, click to see a drop-down menu and then select View Orders.

3. By default, you will see orders placed in the last 30 days. To see all orders, click the drop-down on the top-right of the page and select All Orders.

4. For any of the listed orders, click View Details to see the order information.

Who do I contact for Support?

For inquiries about your order, shipping or issues with the ordering portal: Email csr@mallsystem.com or call (866) 880-1005 To add Communities, Divisions, Products or to manage users or site settings: Email portalmaintenance@dmedelivers.com If you have product suggestions: Call Pat Schanen (678) 508-9831

DME CONNECT | 7

THANK YOU FOR USING

DME CONNECT Questions or problems can be directed to a DRH Solution Specialist using the “Ask For Help” button at: communitycircuit.drhorton.com Questions or problems with the portal can be directed via email to: Karen@peakactivity.com 8 | DME CONNECT

Notes

DME CONNECT | 9

10 | DME CONNECT

Notes

DME CONNECT | 11

Contact your Personal representative PATRICK SCHANEN Patrick.Schanen@dmedelivers.com O: (877) 720-0082 C: (678) 508-9831 Copyright © DME Delivers, LLC. All rights reserved.