Staff Development Job Shadow Scheme Application Form

Staff Development

Job Shadow Scheme Application Form Don’t miss your opportunity!

March – May 2014

2014 Job Shadowing Opportunities Facilities Management, Campus Living - Coordinator: Michelle Cunningham

The roles available to shadow in Facilities Management are: Health and Safety Help Desk Directorate PA Team Environmental and Sustainability Finance Domestic Services Projects Team Services Team Security Teaching Support Room bookings/Time tabling Space Management Furniture Office Maintenance Team

The roles available to shadow in Campus Living are: Accommodation Student Accommodation Centre Parcelz/card office Maintenance Team Catering - hall kitchens and dining halls Retail - bars, cafes, restaurants Refresh Customer Services

Human Resources/Staff Development/ VC’s Office - Coordinator: Sheralyn Bland

The roles available to shadow in Human Resources are: Director of HR PA to Director Advisers or Officers Recruitment Team Workforce Information Team

The roles available to shadow in Staff Development are: Advisers Administration

imago Limited - Coordinator: Tatjana Walker

The roles available to shadow in imago Limited are: Sales Office Burleigh Court Link Hotel Holywell Park Housekeeping Bar/Lounge/Restaurant Kitchen Reception Technician Duty Manager Maintenance Finance

IT Services

- Coordinator: Sharon Kitson

The roles available to shadow in the VC’s Office are:

The roles available to shadow in IT Services are:

Vice-Chancellor (for this post only, contact Kim Raine: K.J.Raine@lboro.ac.uk) Provost/Deputy Vice Chancellor Director of Finance Chief Operating Officer Director of Planning Director of Facilities Management PA’s in the Vice-Chancellors office.

Head of IT Services Service Desk Infrastructure and Middleware Corporate Systems Student Information Services Management Support E-Learning Internet Services Technical Support Systems Infrastructure Desktop Management Systems

Library

- Coordinator: Katie Jeffers

The roles available to shadow in the Library are: Academic Services Customer Services Facilities Management Administration Support Services Archives

School of Science

For a full and up-to-date list of job shadow roles for each section, please check our web page: www.lboro.ac.uk/services/sd/other/job-shadowing

* Please note: Sarah Sargeant is based in Staff Development.

Due to high demand, numbers may be restricted in some areas.

- Coordinator: Sarah Sargeant*

The roles available to shadow in School of Science are: Departmental Administrator Finance Officer Senior Administrative Assistant IT Technician IT Specialist Teaching Laboratory Technician (Chemistry) Stores Technician (Chemistry)

A Job Shadow scheme has run successfully for staff at Loughborough since 2006. In 2013 there were 140 members of staff involved, including the VC. Primarily, the take up has been from those working in professional services. The majority said they would take part again and gained so much from the experience.

Is your School or Department interested in taking part in the 2014 academic year?

We’re now encouraging cross School and Service job shadows. The Job Shadow scheme is open to all members of staff from any staff group and can be from 1 hour to 1 day.

Student Support Centre

If you are interested in putting forward your School or Department to take part in the 2014 programme, please let me know, Sue Savin S.Y.Savin@lboro.ac.uk, and if you could provide a nominated contact for your School/Department, giving their name, phone and email contacts please.

The roles available to shadow in Student Support Centre are:

How do I apply to shadow someone?

- Coordinator: Claire Martin

Administration Student Advice and Support English Language Support

Step 1. Take a look at the list of available job shadows for 2014.

Teaching Centre

Step 3. Complete the online or paper version of the application form in full.

- Coordinator: Maurice FitzGerald

The role available to shadow in the Teaching Centre is:

Step 2. Once you have identified which role you would like to shadow, you will need to check with your line manager and obtain their permission to apply.

NOTE: Make sure you send the application form to your own department coordinator so they can liaise with the department you wish to shadow.

Quality Enhancement

Step 4. You will receive confirmation from your coordinator regarding your shadow.

Other areas:

Step 5. Enjoy your shadow! Make sure you complete the feedback form and if you can, please take a photo and return these to your coordinator!

If you are interested in shadowing an area not listed, please submit your application to Sarah Sargeant: S.J.Sargeant@lboro.ac.uk

When applications are closed for the scheme, we would encourage you to make your own job shadow arrangements with the permission of your line manager. You do not have to wait for the ‘official’ scheme in order to arrange a job shadow.

If you want to know more or to have a chat with someone about the scheme, then please do not hesitate to contact me, Sue Savin, S.Y.Savin@lboro.ac.uk

More about the scheme...

The Scheme gives you the opportunity to become familiar with someone else’s role or responsibilities within Loughborough University. Job shadowing can help you develop your understanding of a process or procedure to help you in your role going forward, or it could help you understand more about a totally different role to one you currently have. It can also provide a fantastic opportunity to build relationships with colleagues from other areas of the University.

The Job Shadow can be for any length of time, an hour or a full day – whatever you mutually agree will work best.

Due to the size of the scheme, it may not be possible to guarantee the job shadow you have requested, if this happens, we will get in touch with you.

Previous participants have said:

“FINDING OUT ABOUT THE DIFFERENT ROLES AND RESPONSIBILITIES OF THE STAFF IN ACADEMIC REGISTRY AND HOW EACH PERSON HAS RESPONSIBILITY FOR SPECIFIC TASKS, HAS BEEN VERY BENEFICIAL.” SHARON WALKER. “TO TRY SOMETHING I’VE NOT DONE BEFORE.” JOANNE LAVELLE. “BEING ABLE TO MEET ALL THE MANAGERS, HAVING A FULL DAY OF SEEING HOW THEY WORK AND DELIVER THEIR BUSINESS.” JOANNE WILSON. “THE EXPERIENCE WILL ENABLE ME TO HELP NEW STARTERS UNDERSTAND THE PENSIONS AND PAYROLL PROCESSES.” LAUREN COLLIER “I FEEL I HAVE A BETTER UNDERSTANDING OF THE PROCESSES I AM INVOLVED IN ON A DAY-TO-DAY BASIS AND HOW THEY CONTRIBUTE TO THE UNIVERSITY AS A WHOLE.” IRREN PAUL. “VASTLY IMPROVED MY UNDERSTANDING, LEARNT LOTS AND HOW VARIED ROLE OF DEAN IS AND A FLAVOUR OF ISSUES DEALT WITH FROM STUDENTS, STAFF, RESEARCH, POSTGRADS, FINANCE, INDUSTRY ETC.” ABIDA AKRAM. “THE WHOLE EXPERIENCE WAS OF BENEFIT, BUT THE PART I FOUND MOST INTERESTING WAS SEEING FIRST-HAND THE RELEVANCE OF THE VC’S ROLE IN CREATING A VISIBLE NATIONAL AND INTERNATIONAL PROFILE AND IN DEVELOPING RELATIONSHIPS WITH OTHER HEI’S, INDUSTRY, GOVERNMENT, FUNDING BODIES AND INTERNATIONAL PARTNERS.” JANE MCCORMACK.

www.lboro.ac.uk/services/sd/other/job-shadowing

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Staff Development Loughborough University Leicestershire LE11 3TU T: +44 (0)1509 222381 E: sd@lboro.ac.uk