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Build Your Legacy.™

New Home Care Guide THE COMPLETE GUIDE TO SETTLING INTO YOUR NEW HOME!

Welcome Home! Welcome to your new Legacy Home! We are delighted that you have chosen one of our beautifully crafted homes for this exciting new chapter in your life. As you settle in, we want to ensure that you have all the essential information to make the most of your new living space.

Getting Started in Your New Home

Table of Contents Introduction: What You Need to Know First!

Window Operation

Kitchen & Bathroom Water Shut Off

Garbage Disposal

Gas/Fireplace Shut Off (where applicable)

Appliance Shut Offs

Watering Sod

Changing Garage Door to Manual

Resetting the GFI

Using Bath Fans During Showers

Power Shut Off

Annual Homeowner Maintenance

How to Submit a Warranty Claim

Getting Started in Your New Home

What You Need to Know First! In this first and most important section, we will guide you through 12 crucial aspects of your home to help you get familiar with its features and functions. These topics are designed to prepare you for emergencies, routine maintenance, and daily living in your Legacy Home. From window operation to watering your lawn, we’ve got you covered. With this knowledge at your fingertips, you’ll be better equipped to handle any situation that may arise, ensuring a comfortable and stress-free experience in your new home.

Window Operation

Changing Garage Door to Manual

Kitchen & Bathroom Water Shut Off

Resetting the GFI

Garbage Disposal

Using Bath Fans During Showers

Gas/Fireplace Shut Off

Power Shut Off

Appliance Shut Offs

Annual Homeowner Maintenance

Watering Sod

How to Submit a Warranty Claim

Window Operation

This section will demonstrate the correct way to open, close, and lock your windows, ensuring optimal functionality and security. The first thing to remember is “Left is Locked.” When the latches are turned to the left, the window is locked. Turn the latches to the right to unlock. This will allow you to push the window up or down.

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If you need to lean the bottom sash in to access the screen or for cleaning purposes, raise the windows 2-3” and push the tabs on both sides towards the middle. This will allow you to lower the sash into the room. To close the sash back to its original position, push the tabs back toward the middle and push the sash closed. When doing so, it is recommended that you put a little pressure on the top of the sash to ensure the two tabs reset and lock into the track properly. Once it is seated in its original position, push down on the window to close it. Second story windows will have a child saftey lock and will only allow window to open 2”-3” without disengaging the safety latch. The latch will reset itself once you lower the window back down.

Kitchen & Bathroom Water Shut Off

Every fixture in your home will have a shut-off valve. As a homeowner, it’s crucial to know how to turn off the main water supply to your home in case of emergencies or maintenance. In all our Legacy Homes, the main water supply is in the garage, usually next to the water heater. When the colored lever is parallel to the water line, the water is ON. Turn the lever perpendicular to the water line to turn the water supply OFF.

MAIN WATER SUPPLY: SCAN OR CLICK TO WATCH VIDEO

When turning off the water to one of your fixtures, you can go underneath the sink and/or behind the toilet to the shut-off valve.

BELOW SINK: SCAN OR CLICK TO WATCH VIDEO

There are three different valves below the sink in the kitchen—1) hot water, 2) dishwasher, and 3) cold water. To shut off the water to one of these sources, turn the valve from the parallel position to the perpendicular position. To shut off the water to the bathroom toilet, turn the valve behind the toilet to the perpendicular position.

Parallel = running in the same direction as pipes Perpendicular = running opposite direction as pipes

Garbage Disposal

HOW TO OPERATE YOUR GARBAGE DISPOSAL Run a steady stream of cool water into the sink before turning on the garbage disposal. Before placing any food waste into the disposal, turn it on first. Gradually feed food waste into the disposal, avoid putting large amounts of food waste all at once as this may slow the grinding process. Once the food waste has been broken down, turn the disposal off and let water run for a few seconds to flush the drainpipe. SCAN OR CLICK TO WATCH VIDEO

TIPS TO MAINTAIN YOUR GARBAGE DISPOSAL • Make sure to unplug the garbage disposal before taking any action. (Cleaning/inspecting) • Do not use bleach or commercial drain cleaner to unclog. • To ward off odor use warm (not hot) water with cut up lemons. The citric acid boasts as an anti-bacterial property and the peels will help scrub on the way down. • Use water in your disposal when not using it heavily. Running it with water will prevent it from seizing up and rusting from lack of use. • A cup of white vinegar and half cup of baking soda poured into the garbage disposal can be used every other week to clean. THINGS TO AVOID PUTTING IN YOUR GARBAGE DISPOSAL • Coffee grounds • Meat • Starchy food • Shells, nuts, and vegetable peels • Grease, oil, or cooking fat • Fibrous foods (celery, pumpkin, etc.)

Gas/Fireplace Shut Off (where applicable)

The main gas meter is located on the outside of your home. The shut-off valve is at the bottom of the meter. Knowing how to shut off the gas supply to your home is important in the event of a gas leak or other emergency. This section will show you how to perform this vital task to ensure the safety of your household. To shut off the gas supply to your home, use pliers and turn the valve perpendicular to the line. MAIN GAS SCAN OR CLICK TO WATCH VIDEO

On the inside of the home, you have similar shut offs for each gas unit (i.e., furnace, gas cooktop or range, or fireplace). If you smell gas inside your home, you may need to turn off the gas to the specific appliance. Make sure all knobs are turned to the OFF position before shutting off the gas supply.

FIREPLACE: SCAN OR CLICK TO WATCH VIDEO

To shut off the gas supply to the appliance, turn the valve from the parallel position to the perpendicular position.

FIREPLACE MAINTENANCE • Identify Gas Valve & Turn On • Find Pilot Light Turn On & Push In (Hold) • Push Ignitor • Pilot Light On • Turn On Underlogs • Turn to Off Position if You Want to Operate from Wall Switch

Appliance Shut Offs

Knowing how to safely disconnect your home’s major appliances is essential for maintenance or in case of emergencies. In most cases, with electric appliances such as the refrigerator, washer, dryer, etc., you will simply unplug the appliance from the wall outlet. You can also turn off the power supply to the affected room(s) from the breaker panel in the garage.

UNPLUGGING APPLIANCES: SCAN OR CLICK TO WATCH VIDEO

If you are having any electrical issues with your microwave, you can unplug from the outlet. The outlet is located directly above the microwave in the cabinets. To turn off the gas supply to the gas cooktop/range, first make sure all knobs are turned to the OFF position. Next, you will move the appliance away from the wall to access the gas valve and unplug the power chord. Once you locate the gas line, turn the valve from the parallel position to the perpendicular position to shut off the gas supply to the appliance.

Watering Sod

At the time of closing, your home will have a starter yard. This means that your yard has the potential to look great, but it will need attention and two full growing seasons to fully develop.

SCAN OR CLICK TO WATCH VIDEO Sod comes in different sizes and colors that can have gaps in between sections when first installed and may not perfectly match at the time of closing. Once sod is established, watering can be decreased to 3 days per week, which includes rainfall. Fertilizing, aerating, and overseeding is recommended every fall or early spring to establish a healthy, green yard. Grass should be mowed to a height of 3 inches for bermuda, and it is recommended that you do not cut more that 1/3 of the grass height in a single mowing. PLEASE SCAN QR CODE TO WATCH VIDEO ON IRRIGATION CONTROL IRRIGATION TIPS End of April – October: 3 days a week Front Yard: 10 minutes Back Yard: 10 minutes Side Yard: 2 minutes (If your neighbor does NOT have irrigation, you can run the side yard for 3 minutes.) Flower Beds: 2 minutes November – March: Winterize your irrigation system

Changing Garage Door to Manual

This section will demonstrate how to switch your garage door from automatic to manual operation. This knowledge is needed for troubleshooting or in the event of a power outage. To change the garage door to manual, pull down on the string towards the garage opening. This will disengage the belt or chain to allow you to raise and lower the garage door by hand. To reengage the garage door with the track, pull down on the string and back towards the opener and run the opener until it catches the latch. This will allow you to use the opener to raise and lower the garage door. SCAN OR CLICK TO WATCH VIDEO

At the base of your garage door track, you have two sensors. When these are working properly, one light will be green and one light will be red. If either one of these lights are not on, or they are flashing, something could either be obstructing their path or they are not aligned. When this happens, the garage door will not operate.

Resetting the GFI

You will have GFI’s located in your kitchen and bathrooms above countertops and next to the pedastal in your half bath. GFI’s will also be located in covered outdoor recepticles on your front porch and back porch. You will also find GFI’s located along your garage walls (some outlets in garage may be tied to one GFI circuit). A GFI is working properly when lights are not lit up. You can reset GFI’s by pressing the “reset” button located in the middle of the outlet. SCAN OR CLICK TO WATCH VIDEO

If the green power light is OFF, that indicates there is no power to that location. Simply push the top button to reset the circuit and restore power.

Using Bath Fans During Showers

Exhaust fans are installed in your home’s bathrooms. Not only are they needed for removing unwanted odors, these fans are also needed for preventing excess moisture buildup in your bathroom, which can lead to mold, mildew, and damage to your home. For this reason, it’s important to always turn on the bathroom fan when taking a shower and be sure to let it run for several minutes afterward. SCAN OR CLICK TO WATCH VIDEO

This will help maintain your home and promote a healthy living environment. In addition to exhaust fans in bathrooms, you also have an exhaust fan required for EnergyRight. This fan is programmed to run a set number of hours per day, and the amount of time will vary depending on the size of the home. This fan will run for a certain amount of time, preventing you from turning off the fan once running.

Power Shut Off

Knowing how to safely shut off the power in your home is crucial in case of emergencies or when performing electrical work. The main breaker panel is located in the garage of your home. The main breakers are in the middle of the breaker panel. Most of these are individual breakers that correspond to a specific room. You will also see double breakers, typically for individual devices like the A/C unit. All of these are labeled on the right side of the breaker box. SCAN OR CLICK TO WATCH VIDEO

Some of these breakers have test buttons. These are arc fault protective breakers, like GFI. When there is a power surge or moisture detected in the corresponding room, the breaker will move to the test mode. To reset, you will need to turn the breaker to the OFF position first, and then turn to the ON position. At the bottom of the breaker panel is a larger switch that is separated from the others. This is the main power switch to the home. This switch will turn all power off to the home.

The main power switch may also be located outside next to the meter.

Annual Homeowner Maintenance ANNUAL MAINTENANCE EXAMPLES While this new home carries a warranty, there are several items that are considered maintenance and will not be covered under the warranty program. This is not an exhaustive list but is representative of the kinds of issues that are the responsibility of the homeowner.

• Caulking - both interior and exterior • Cleaning of clogged gutters, downspouts and drain extensions • Changing of light bulbs and batteries • Changing HVAC filters (one time per month) • Landscaping maintenance including all sod, seed/straw, bushes and trees • Lubricating window tracks and door hinges • Outside stain and paint

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• Pest control and vermin removal • Relighting of tankless water heater • Removal of garden hoses from exterior hose bibs • Make sure sewer clean outs are not covered with dirt or mulch for easy access in the event of an emergency • Winterizing irrigation if applicable • Freezing weather precautions • Scald devices – any adjustment up or down to bath/ shower water temperature. (The scald guard can be found by removing the temperature handle on your fixture. Before you begin make sure you close the bathtub drain or put something over the shower drain, there’s a tiny screw at the bottom of the faucet. Unscrew this and then remove the handle, you should see the plastic assembly. Turning the plastic assembly counter clockwise allows the handle to turn more towards hot. Turning this clockwise makes the water colder) • Maintaining a tight connection at the single lever faucet connection (Many single-handle faucets have a set screw that holds the handle in place. Look for a small screw on the handle, often located under a decorative cap or cover. Use an Allen wrench to loosen the set screw by turning it counterclockwise, or clockwise to tighten)

How to Submit a Warranty Claim

Visit the 2-10 Homebuyer Portal and register your account with the email provided during enrollment: http://2-10.com/sign-in/. Please note: Alternate emails are not compatible with the platform.

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Once logged in, you can submit your requests. After they are received, our Customer Care Team will begin the process of scheduling assessments with corresponding Teams. Some items may require sub-contractors to be notified. In this case, they will schedule directly with the homeowner You can also visit our website where you will be guided to your 2-10 portal while also finding helpful tips provided by your Legacy Customer Care Team! https://www.legacyhomesal.com/warranty-request Please note: Year-End walkthroughs are not offered by Legacy Homes and fall under Homeowner responsibility.

JUST IN CASE: Taking care of our homeowners is our top priority at Legacy Homes. If you haven’t been contacted by a sub-contractor after 10 business days, please reach out to our Customer Care office.

(256)319-0577