Benevilla Caregiver Connect Resource Booklet

Caregiver Connect Virtual Event October 12, 2020 | 9:00 AM- 12:00 PM Community Partners and Senior Resources

Event Series Sponsored By:

Thank you to our Event Series Sponsor:

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Thank you to City of Peoria for your support on this virtual event:

Benevilla C.A.R.E.S. Partner

TRUST OUR EXPERTS TO

HELP YOUR

FAMILY With over 25 years of Eldercare experience, our nationwide company provides seniors and their families with expert advice on long-term and senior housing

Why Assisted Living Locators?

Assisted Living Locators is a FREE referral service.

Our professional Eldercare Advisors provide personal assistance in locating the right options for your elderly loved one. An Eldercare Advisor can reduce your stress by providing a free consultation and help you ďŹ nd the right Home Care, Alzheimer’s/Dementia Care, Assisted Living, Nursing Homes and Retirement Communities.

CALL 623-703-5326 For No Cost Referral Service FOUR EASY STEPS In-Depth Assessment of Your Needs

Assisted Selected Process In Your Area

Thoughtful Analysis and Recommendations

Facilitated Transistion Support

Lori Sears. RN

Locally Owned & Operated By A Registered Nurse Covering The West Valley Matchmaking Seniors with Caring Providers for Over a Decade

623-703-5326

Benevilla C.A.R.E.S. Partner

WE HELP families and seniors find assisted living, independent living, memory care and in-home care WE REVIEW the care and AZ Department of Health inspection results of the providers we work with WE TOUR our clients to our recommended communities much like a realtor shows families new homes WE ARE A FREE SERVICE for our clients as we are compensated by quality providers in our vast network

PLEASE CONTACT A CAREPATROL CERTIFIED SENIOR ADVISOR FOR MORE INFORMATION

623-398-0418 NWPhoenix.CarePatrol.com

Benevilla C.A.R.E.S. Partner

Choosing a Home Care Provider

What to look out for: Hearing any of the below statements from a potential home care provider are signs that they may be over-promising rather than setting honest

When it comes to in-home care, do you know what

expectations with you.

to look for? Here is a short guide to help you make the right choice.

“We will never miss a shift.”

•

Questions to Ask

Reality: Unforeseen things can happen. Caregivers may miss a shift at some point. The agency should have a process in place to handle last-minute

•

Does your agency have policies in place

call-offs and to communicate schedule changes

that meet accreditation standards?

to you as soon as possible.

•

Does your agency use a clinical procedure

“You’re going to love every single person we

manual to ensure all hands-on caregiving

send to your home.”

•

tasks are completed based on current evidence-based practices?

•

What type of screening and background

•

What type of training do you do with

the right match. It’s important that you speak with the agency right away if you have any concerns about the caregivers assigned to you, so they can

checks do you do on your employees?

take steps to resolve any issues that might come up.

“We don’t receive complaints from our clients.”

•

your caregivers before they come into my home?

•

Reality: Sometimes, a client and caregiver aren’t

Reality: All home care providers receive complaints from both employees and clients. The provider should have a clearly defined process for documenting

What type of speciality programs do you

and responding to complaints in a timely manner.

have to support people with certain conditions, such as dementia?

•

623-934-2722

What is your agency’s complaint process?

nwvalleyaz@comforcare.com www.comforcare.com

ComForCare’s mission is to help people live their best life possible. If you have additional questions on

Serving Sun Cities, Surprise Peoria, Glendale & Surrounding Areas

selecting the right in-home care agency, please reach out. We’re available around the clock to help.

License Number

©2019 ComForCare Franchise Systems, LLC. Each office is independently owned and operated and is an equal opportunity employer.

Benevilla C.A.R.E.S. Partner

Now, staying home isn’t just staying in the place they love.

It’s staying safe.

It’s essential.

If your loved one is vulnerable and needs in-home care, we’re here to help. Call us today.

623.223.9215

HomeInstead.com/813 PERSONAL CARE | MEMORY CARE | HOSPICE SUPPORT | MEALS AND NUTRITION

Now Hiring Big-hearted CAREGivers Each Home Instead Senior Care Franchise is independently owned and operated. © 2020 Home Instead, Inc.

Benevilla C.A.R.E.S. Partner

Caring for a loved one with dementia?

Family caregivers often feel overwhelmed, anxious and isolated while caring for a person with dementia. They want to keep their loved one at home for as long as possible, but wonder how to make it all work. Home Dementia Caregiver Support: Palliative Care for Dementia helps families living with all stages of Alzheimer’s disease and related dementias. There is no charge for this program, which includes:

Home visits: A dementia educator comes to you to provide information about Alzheimer’s disease

and other dementias, behavior management strategies, medications, respite placement and living wills.

24/7 phone support: Call anytime and talk directly to a nurse or social worker for advice. No answering service.

Ask the doc: Gillian Hamilton, MD, PhD, a nationally recognized geriatrician and

dementia expert, can answer your questions by phone and consult with your loved one’s physician, if desired.

Contact us: For questions or referrals, call (602) 530-6920 or fax (602) 530-6905.

hov.org/dementia Palliative Care for Dementia is a program of Hospice of the Valley.

PCD 4738 | 09.20

Benevilla C.A.R.E.S. Partner

If you or someone you love is living with a serious illness, Hospice of the West is here to offer support, comfort and guidance. We have provided compassionate care since 2010 to terminally and chronically ill residents and their families in Maricopa County.

Hospice of the West is committed to serving the unique needs of those with life limiting illnesses as well as providing ongoing support to their families and loved ones through our belief in hospice and palliative care with compassion.

We provide the best in care and support for patients and their families through: • Pain and symptom management • Pharmacy, medical supplies and equipment • Spiritual and emotional support • Home visits from palliative care professionals • Access to staff 24 hours a day, 7 days a week • Trained volunteers who provide patients and families with caring companionship and support

We also provide care for parkinson’s and memory care patients and their families and caregivers through our Palliative Care program.

Our Palliative Care benefits include: • Personal care to maintain dignity and quality of life • Specific education to the family on the disease and its progression • An emphasis on the safety and security of the patient • Family and Caregiver support that addresses emotional, spiritual and physical needs

To learn more about when it is time for hospice or palliative care, contact us at: 602-343-6422 www.HospiceWestAZ.com

ANNIVERSARY

Would you like to enhance your life and the life of someone else by volunteering?

Be INSPIRED to BE ONE Help RECRUIT OTHERS to BECOME ONE 602-343-6422

Volunteer.Coordinators@HospiceWestAZ.com

Benevilla C.A.R.E.S. Partner

INDEPENDENT LIVING • ASSISTED LIVING • MEMORY CARE

SNUGGLE

UP TO HOME.

On top of resort-style amenities, we capture that beautiful feeling of home.

You’re Invited: Join Us For An Online Community Living Q&A What’s it like at Inspira? Join us for a one-hour web presentation and discussion with staff and residents on Wednesday, October 14 f rom 2–3PM. Register by contacting (623) 398-3509 or LHiguera@CadenceSL.com!

I N S P I R A A R R O W H E A D. CO M • 2 0 2 4 0 N . 7 8 T H AV E N U E , G L E N DA L E , A Z 8 5 3 0 8

Benevilla C.A.R.E.S. Partner

JOHNSON & ASSOCIATES, P.L.L.C. Compassionate and Affordable Legal Services

Lora G. Johnson

Yvette L. Ashworth

ELDER LAW ATTORNEYS

P ra c ti c e foc u s i n g i n : • • • • •

Elder Law Wills Trusts Trust Administration Medicaid/Long-Term Care Planning (ALTCS)

• • • • •

Probate Guardianships/Conservatorships Powers of Attorney LLC/Corporations VA Pension, Aid & Attendance

You have spent your life working to provide for yourself and your family. Discussing topics such as disability and death is a difficult thing for most people. The majority of people work hard to accumulate wealth but do not take the additional steps to assure control and protection of their hard-earned assets upon death or disability.

The goals of our firm are to:      

Allow you to maintain control of your assets Provide a plan to protect you in the case of a disability Protect your hard-earned assets from unnecessary expenses such as attorney’s fees Protect your money from taxes Prevent time delays in accessing needed funds Protect your family, charities, or those you love so that they receive the inheritance you intended for them to have

Member of the National Academy of Elder Law Attorneys/Certified Senior Advisor

Benevilla C.A.R.E.S. Partner NEIGHBORCARE

For More Information: 602.502.6946 NEIGHBORCARESERVICES.com

BRINGING JOY TO SENIORS

COMPANION SERVICES ERRAND & HOME SERVICES If you or your loved one would benefit from friendship and socialization, NeighboreCare offers companion services that can help improve mental health and well-being.

Engaging Activities Cognitive Stimulation Social Interaction Laundry Meal Preparation Light House Keeping Errands & Transportation Medication Reminders

NOW HIRING QUALIFIED NEIGHBORS

Benevilla C.A.R.E.S. Partner

Loving Assisted Living & Memory Care High Quality Studio and One-Bedroom Apartments Available We offer a wide variety of unique amenities and programs designed to meet the needs of both residents and their caregivers. Conveniently located in Peoria.

Experience The Mission at Agua Fria.

Call Today for a Tour 602-832-4521

CONTACT US 8880 N. 107th Avenue Peoria, Arizona 85345-920 602-832-4521 missionaguafria.com

Benevilla C.A.R.E.S. Partner

Empowering people to enjoy living longer.

We are mission-driven to champion superior health and wellbeing through philanthropy, inspired living and wellness programs. sunhealth.org

Benevilla C.A.R.E.S. Partner

Sun Valley Lodge “Where Home Meets Friends & Family ”

A Pillar in the Community, Sun Valley Lodge exceeds its mission of providing seniors affordable, quality living choices in a warm and trusting environment.

Since 1965, we are known for providing the highest level of Independent Living, Assisted Living and Skilled Nursing options.

Studio, 1 and 2 bedrooms 330sq ft to 1,200sq ft $1,703 to $3,277 range, month to month lease Skilled Nursing facility Parkinson’s Care Certified Facility

623.933.0137 12415 N. 103rd Avenue Sun City, AZ 85351 • www.SunValleyLodge.org

Benevilla C.A.R.E.S. Partner

We're there in this moment.

And every moment.

We’re here for you. Call today.

/

(623) 562-3018

Hearing aids, dentures & robotic therapy pets qualify.

Call for more information about our programs.

Get reimbursed for home modifications or assistive technology needed by a care recipient.

Caregiver Resource Line

Family Caregiver Reimbursement Program

1-888-737-7494|azcaregiver.org Adult Day Health Center Respite

In-Home Respite Vouchers Get reimbursed for paying a friend or neighbor to give you a break.

Your loved one attends a day center; the caregiver can take a break.

Call us to apply for a scholarship.

Hands-on Help, Education, and Resources for Caregivers in Your Home • at Our Centers • throughout Our Community

Call today for your personalized care plan!

602-285-1800

www.FSL.org

“THAT ALL MAY READ!” The Arizona Talking Book Library celebrates 50 years of service providing reading materials in alternate formats.

Serving those unable to use conventional print materials due to visual or physical disabilities.

https://azlibrary.gov/talkingbooks 602-255-5578

1-800-255-5578

talkingbooks@azlibrary.gov

PHONE: (623) 282-9300 ONLINE: www.northwestvalleyconnect.org

CONNECTING OUR COMMUNITY WITH TRANSPORTATION SOLUTIONS

Doctors’ appointments, essential errands, trips to the grocery store, visits with family and friends—we are a population on-the-go. But sometimes, finding a way to get around can be our first stumbling block. That’s where we come in. Helping you get to the places you need to be, easily and efficiently, is our primary mission. Northwest Valley Connect is your one-click, one-call resource aimed to keeping you active and connected to the community.

Since 1963, we have loaned durable medical equipment, free of charge, up to 4 months, to area residents to meet their short term care needs.

Serving Youngtown Surprise El Mirage Peoria

2 Wheel Walkers Wheelchairs Bath Benches Bed Rails Bedside Tables Lifts Roll-A-Way Beds Bed Canes

4 Wheel Walkers Shower Chairs Bathtub Grab Rails Toilet Seat Risers Canes & Crutches Commode Chairs Transfer Benches and more.......

Youngtown Medical Lending Center 11215-A Nevada Avenue, Youngtown, AZ 85363 (623) 977-4661 Phone (623) 224-8806 Fax

Virtual Memory Café – City of Surprise Join us on the 2nd and 4th Tuesdays of each month from 10am to 11:30am Currently held virtually and telephonically, due to COVID-19 Email BannerResearch@bannerhealth.com for more information Due to COVID-19, our in-person program that was held at the Salvation Army has been paused.

Join caregivers online or telephonically for sessions including education and support. Additional life enrichment activities for both people living with memory loss and their care partners are also shared. Now functioning virtually as part of Dementia Friendly Surprise, the Memory Café is a social and resource connection for people living with memory loss and their care partners.

This program is free of charge. For more information, to get the link and/or telephone number for the Virtual Memory Café group and more life enrichment opportunities, call 623-832-6637 or email BannerResearch@bannerhealth.com

GET THE FAMILY CAREGIVING SUPPORT YOU NEED, WHEN YOU NEED IT Your caregiving journey can be challenging in all kinds of ways.

You never know where it might lead you next.

At AARP Family Caregiving, we're here to help you get answers, connect with other family caregivers and find resources online and close to home. So you can take care of what matters most.

To learn more, visit aarp.org/caregiving.

-/aarparizona -@AZ_AARP

Thank you to all who participated in the Virtual Benevilla Caregiver Connect.

Receive addtional community resources at www.Benevilla.org or simply call 623-584-4999 today.