2022 Home Seller Guide Full

HOME SELLER GUIDE 2022 A PROVEN, REPEATABLE SYSTEM TO GET YOUR HOME SOLD FOR TOP DOLLAR, IN LESS TIME & WITHOUT THE HASSLES!

Since the sale of a home is one of the most important financial transactions you participate in, you need a partner you can trust.

The REALTOR® who represents you can greatly influence the outcome from the sale of your home. Our Home Seller Guide will equip you to make the right choice in a REALTOR® and educate you about how we can help you get the most out of the sale of your home.

We don’t believe in just satisfying customers, we work hard to create life-long clients who become raving fans. What is the difference? A customer simply purchases a good or service from another person or entity. A client on the other hand, is part of a trusted relationship that receives benefits far beyond a simple business transaction.

Many agents strive for customer satisfaction, but for us, satisfaction isn’t enough. We constantly improve our systems and processes so that we can go well beyond the standard level of service provided by most REALTORS®. We’re obsessed with serving our clients in a way that leaves them feeling thrilled by our team, not merely satisfied by it.

Our objectives on your behalf are quite simple.

Our unmatched expertise, client-focused service, and proven marketing allow us to achieve these objectives time and time again with our clients.

Our mission is clear…to sell your home for the most amount of money, in the least amount of time, and… with the fewest hassles.

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WHAT ARE YOUR GOALS WHEN SELLING YOUR HOME? 1. My home will sell!

2. I will get the most money for my home.

3. My home will sell in a reasonable time frame.

4. The home selling process is hassle-free and smooth.

5. I will receive timely and consistent communication from my agent.

There are many factors involved in selling a home, but it really boils down to four basic things: 1. Aggressive marketing 2. Sound pricing strategy 3. The property has to be showable, easy to access and in proper condition 4. Partnering with an agent who is fully invested in your best interests and has the evidence to prove it

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OUR SYSTEMS AND TOOLS TO SELL YOUR HOME FOR TOP DOLLAR. We cannot change your location, but what we can do is…

Advise about how your home can show in the best condition possible.

Expertly help you price your home correctly.

Finally, we will provide you with the most proven marketing strategies in the business.

7 Execute

6 Negotiate

2 Prepare

The “Maximum Value — No Hassle” Home Marketing System

5 Cooperate

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1 Strategy

4 Attract

3 Expose

WHY DON’T HOMEOWNERS GO BACK TO THE SAME REAL ESTATE AGENT? According to the National Association of REALTORS® Profile of Home Buyers and Sellers, 72% of all homeowners don’t go back to the same REALTOR®! Why? 1.

Lack of communication

2.

Too many promises, nothing delivered

3.

Little or no marketing of my home

4. Priced my home unrealistically 5.

Hard to get in contact with

6. No advice on how to stage my home 7.

Less experienced than what they appeared

8.

Most buyers they brought weren’t qualified

9. Lack of professionalism 10. Failed to keep me up to date on the market 11. Didn’t show my home 12. Too busy for me 13. Didn’t listen to what I wanted 14. Poor negotiating skills 15. Sold my home for too low a price 16. Left out important details 17. Lack of representation 18. Too pushy 19. My home never sold 20. Didn’t do anything I couldn’t have done

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CRITICAL QUESTIONS ® YOU MUST ASK YOUR REALTOR .

It’s important to know the track record of the agent who is going to take care of one of your largest investments. Ask another REALTOR® these questions to see who will do the most for you!

1. How many combined years of experience on your team?.............................. Over 114 years 2. What is your list price to sales price ratio?.................................102.42% (avg agent 101.18%) 3. What percentage of your listings sell?.........................................Over 95% (avg agent <75%) 4. How many home buyers are you working with?.........................................................Over 1,000 5. How much do you spend on marketing each month?...... $10,000+ (avg agent <$200) 6. On average, how long does it take a listing to sell?................9.41 days (avg agent 24.67) 7. How many homes did you sell last year? ......................................................................................... 75 8. How many homes will you sell this year? ...................................................................................... 125 9. How many staff do you employ?.............................................................................................................5 10. Do you have a proven process and marketing plan?................................................................Yes 11. How many steps are there in your marketing plan? .................................151 complete steps 12. Do you hold open houses?............................................................................................. Yes, everyday!

13. Do you have a prospect management system?..........................................................................Yes 14. Are you an expert negotiator? ............................................................................................................Yes 15. Do you work with multiple preferred lenders?.............................................................................Yes 16. Are you the managing Broker/Owner of the company?.........................................................Yes

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OUR TEAM APPROACH WORKS FOR YOU. Listing agreement signed

Listing coordinator manages file

The benefits of our team concept Listing Agents Professional, licensed, full-time agents handling the listing of your home Experienced agents handle all negotiations

Aggressive marketing system implemented

Upload photos, create virtual tours, make highlight sheets and input listing onto multiple websites and the MLS Manage marketing programs

Buyer contacts office

Manage any listing questions and detail

Closing Coordinators Full-time agent takes call

Buyer questions answered and showing appointment set

Professional, full-time closing coordinators handling the sale of your home through transfer of title Daily contact with Lenders, Title Companies, Inspectors, Agents, Loan Officers, etc.

Schedule and follow-up with appraisals

Your expert real estate advisor helps you negotiate a contract

Hand over the keys to the new buyer!

Lead Management System Full-time lead coordinator

Negotiation specialist handles repair and appraisal concerns Closing coordinator manages file and works with lender and attorney

Never miss out on possible buyers Get qualified buyers into your home and making offers!

Ensures buyers are pre-approved for loan

Deal is completed and transfers seamlessly

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EASY EXIT LISTING GUARANTEE. What’s your biggest fear when you list your home with a real estate agent? It’s simple. You worry about being locked into a lengthy listing agreement with a less than competent real estate agent, costing your home valuable time and exposure on the market.

Well, worry no more. Realty Oasis takes the risk and the fear out of listing your home with a real estate agent. How? Through the One Day Listing Guarantee.

When you list your home through Realty Oasis’ One Day Listing Guarantee.

You can cancel your listing anytime.

You can relax, knowing you won’t be locked into a lengthy or binding contract.

Enjoy the caliber of service confident enough to make this offer to you.

No hassles. It’s easy.

If at any time you no longer want us to market your property, you may cancel the listing and pay nothing!

EASY EXIT AGREEMENT When you list your home through our EASY EXIT Listing Guarantee, you can cancel your listing with us at any time. No hassles… it’s just that simple.

Our compnay has strong opinions about real estate service. We believe that if you are unhappy with the service you receive, you should have the power to fire your agent.

It takes a strong belief in the quality of one’s service to make this kind of stand, but we never settle for less than the highest professional standards, high performance, and high quality client service.

We are so confident you will be happy with our service and results, that we have no problem making this kind of claim. That’s the simple truth. We always stand behind our service.

The Guarantee If you are unhappy with the service we are providing you, we ask that you first discuss it with us because we would like the opportunity to improve.

Simply tell us the problem, give us 48 hours to attempt to fix it. If you are still unhappy, simply ask for an unconditional release in writing (email is fine), and your listing will be withdrawn from MLS and you will be released within 24 hours from receipt of your request.

Exceptions If there is a pending or accepted offer, the listing cannot be released. Broker protections as per the listing agreement continue to be in effect as explained on the listing agreement until such time as you re-list with another broker.

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Seller

Date

Listing Agent

Date

OUR PROVEN SYSTEM, 151 STEPS TO THE CLOSING TABLE. Our 151 Steps to the Closing Table has enabled us to sell 1000s of homes fast and for more money over the years.

In-depth marketability consultation Advise you on “staging” your property for prospective buyers Professionally measure and create a detailed floor plan for added exposure and 3D tours Have professional photographs and 3D tours taken of your home to highlight the various marketable aspects to draw buyers to your property from MLS, listing sheets, postcards and the internet Install highly visible yard signs for maximum exposure We collaborate with Showing Time and Broker Bay, which provides immediate notifications and feedback from agents for every showing Mail an informative “Just Listed” postcard to potential buyers Create a virtual tour of your home to be placed on multiple websites and the MLS Advertise your property on 100s of websites such as REALTOR®.com, Zillow.com, Trulia. com, Homes.com, Google, Yahoo, etc., exposing the home to thousands of potential buyers daily Expose your home to millions of people through our IDX property Syndication Network Keep you updated with an activity report of the market conditions in your neighborhood

151 STEPS

TO THE CLOSING TABLE

2022 MOVE CONFIDENTLY WITH REALTY OASIS AS YOUR REAL ESTATE ADVISORS

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PRICING YOUR HOME FOR MAXIMUM VALUE. What about all the money we’ve put into the home?

In reality, it’s rarely possible to recover all the value from an improvement. Consider the questions. The final question determines how many buyers would attach the same value to an improvement that you as the owner would. In most cases, very few buyers value your improvements as you do.

When were the improvements made?

At that time were you planning to sell or stay?

If you had known then that you were going to sell today, would you still have made improvements?

If the improvements were removed, what percent of today’s buyers would put them back and pay what you did?

Shouldn’t I expect to get out of the property the cost of what I put into it?

A builder sold the first home below which included a $20,000 well, for $400,000. A similar home was built next door, but the well went through harder rock and to a deeper water table, so the well cost $40,000. How much is this home worth? $400,000. Even though the builder has an additional $20,000 in the cost of building it.

According to the principle of substitution, value is determined not by what a seller puts IN a home, but by what a buyer gets OUT of the home — in both cases they get water.

PRINCIPLE OF SUBSTITUTION

VALUE $400,000

VALUE ???

Well cost $20,000 Well cost $40,000

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PRICING YOUR HOME FOR MAXIMUM VALUE. How does the property in your neighborhood affect the price of your home?

Value of a larger home is REDUCED by the influence of smaller surrounding homes.

Sometimes owners will brag that their home is the “biggest on the block” as a way of puffing value.

Actually, when a property is oversized for the neighborhood, it often experiences the adverse effects of regression — the value is reduced through the influence of less expensive homes.

Value of a smaller home is INCREASED by the influence of larger surrounding homes.

In contrast, progression demonstrates that value can be increased by the more expensive surrounding homes.

How can the correct price attract buyers?

Think of it in terms of this simple illustration.

When the magnet (price) is too high, it doesn’t attract buyers (steel balls). As the magnet moves closer to market value, it attracts buyers in that price range.

As you move your price closer to market, it will reach the point at which it attracts buyers and produces a sale.

Your price is like a magnet.

Market value buyer

buyer buyer

qualified buyers A price closer to market value attracts more buyers.

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PRICING YOUR HOME FOR MAXIMUM VALUE. What external factors affect the value of a home?

A common mistake that many owners make is to focus solely on their home when determining value. Yet in dynamic markets, many influencing factors are completely out of their control.

We’ve witnessed recent dramatic market change in which the economy, interest rates and financial markets have negatively affected values.

The simple act of a neighbor reducing a price can lower street values. A subdivision of new construction can lure buyers away from existing homes and lower their value.

EXTERNAL influences on value Interest rates New listing Area competition Local economy Builder offerings Neighbor’s price

What about internal influences on home value?

The classic determinants of value are the intrinsic characteristics of location, size and amenities. The cliché “the three most important factors of value are location, location, location” has basis in fact.

Again, many sellers cite their home’s amenities and conditions as a reason to overprice.

INTERNAL influences on value Location Size Amenities Condition

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PRICING YOUR HOME FOR MAXIMUM VALUE. Codependent pricing.

Overpricing your home in anticipation of a low offer.

Overprice compensation Market value

Anticipated low offer You harm your own marketing efforts by appealing to the wrong buyers.

Codependency is a behavior in which a party engaging in dysfunctional behavior stays the same while the codependent “enabler” changes their behavior to compensate. In this case, the buyers are the dysfunctional party making low offers, but the seller overprices to compensate. Sellers say: “But I know the buyers will offer low so I’m just going to raise the price so we end up at market value.”

By doing this, sellers end up with an overpriced home that doesn’t sell, while buyers continue on with their lives. Price properly and you’ll get the buyers to change their behavior.

How do buyers react to homes that are overpriced?

You don’t want to become a ‘Pinball Listing’. In a pinball game the ball bounces off bumpers (overpriced homes) to scoring positions (properly priced homes).

You don’t want to be a pinball listing.

Buyers ‘bounce’ off an overpriced listing into properly priced homes instead.

If your home is overpriced, it makes the others look better and may help the competing homes sell first.

Buyers bounce off overpriced homes making other homes appear more attractive.

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PRICING YOUR HOME FOR MAXIMUM VALUE. Why not try a higher price for a couple of weeks?

If you knowingly chose to overprice your home, you would be overpriced during the period of highest potential for buyer activity.

You would then lower the price after buyers have already seen your home and decided not to preview it.

Activity

Price it right during the initial phase of exposure in order to capture the best buyers.

Time Don’t overprice your home during the period of highest activity, only to lower the price after the buyers are gone.

The benefits of pricing your house to sell.

Remember your last move? How long was your home on the market? What was it like to keep your home ready for showings all the time?

Did you know that up to 60% of sales are generated by cooperating agents? Overpricing will deter them showing it to their prospects.

Proper pricing increases the response we get from the internet.

When a home is priced right, buyers get excited and make higher offers.

ADVANTAGES of proper pricing Faster sale Less inconvenience Increased salesperson response More Internet response Better sign and ad response Avoids being “shopworn” Attracts higher offers Means MORE MONEY to sellers

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A GUARANTEED MARKETING APPROACH. Our team approach employs proven systems and resources to aggressively market and sell your home.

We work in an environment that demands quality service and guaranteed results. Therefore, we expertly handle every detail from initial contact to closing. Each person on the team has a specific responsibility to you, our client, in the process of selling your property. Our team approach makes the possibility of getting your home sold fast, and for top dollar, a reality.

EXPERT ADVISORS Ensure your home sells for highest price possible

ADVANCED PROPERTY MARKETING SYSTEM Maximize saleability

EXPERT NEGOTIATORS Ensure a win-win situation for all parties, especially you

PROFESSIONAL COPY Compelling copy for your home in all advertisements

SOCIAL MEDIA AND MULTI-MEDIA SYSTEM Effective in reaching consumers

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NOBODY DOES THE INTERNET LIKE WE DO. The industry’s leading lead syndication site.

In order to obtain the farthest reach for your home, we utilize one of the most advanced IDX syndication networks.

MarkEibner.com

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MAXIMIZING SOCIAL MEDIA. Connect with us on social media.

We often hear from potential buyers who have seen our listings on our various social media pages.

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PROFESSIONAL HOME STAGING & VIRTUAL STAGING. National Association of REALTORS® statistics show that year in and year out, staged homes tend to sell faster and for more money.

A buyer’s perception of value is created by how well they are able to make a home “stand out” in their mind from the competition. Our professional home staging has proven time and again to be the differentiating factor in our sellers’ homes over the competition. We support virtual and real, in-home staging.

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EFFECTIVE YARD MARKETING. Potential buyers can see all of the ways to get instant information about your home.

Realty Oasis has one of the most recognizable signs in the local market.

OPEN HOUSE EVERY DAY

call for times

720.608.2613 REALTY OASIS

24 HOUR OPEN HOUSE 21

LEADING THE MARKET IN COLORADO HORSE PROPERTIES. Need an agent who is a Horse-Person?

It’s simple. You are not buying a condo or a cookie cutter house! You are buying the real dream. Your last choice for free will. They are not making any more. Most properties today come with a whole laundry list of restrictions. We specialize in helping people buy or sell the dream-land, ranch, farm or horse property. You need an experienced and knowledgeable local Broker and company that specializes in this niche real estate market.

There are many aspects to land, ranch, farm and horse properties that are quite unique to our state, counties and cities. Whether you are considering what type of land use, water rights, ditch rights, zoning, hunting, animals or the general facility layout, why not work directly with a talented land, ranch, farm or horse property Broker?

www.ColoradoHorseProperty.com The Creation of Colorado Horse Property is based on having immediate access to only the land, ranches, farms or horse properties, all in one place within the entire State of Colorado. With over 10,000+ properties listed only in Colorado, we’ve created a network of land, ranch, farm and horse property specialists.

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PROFESSIONAL PHOTOGRAPHY. Other than the price, the most important thing to sell your home is photography!

We have professional photographs taken of your home to highlight the various marketable aspects and complete floor plan for added exposure in ads, highlight sheet and the internet.

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PROFESSIONAL 3D DIGITAL HOME TOURS. Along with our professional photography, we also offer high definition three trous with Matterport.

Matterport makes it easy and fast to create immersive 3D digital twins ideal for back-to-work planning, listing or appraising properties, documenting makeover projects, and more.

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PREPARING YOUR HOME FOR PEAK SHOWING CONDITION. Ensure that your property shows at its very best! Your house is being “interviewed” by the potential buyer. Use these tips to ensure that your home’s best features are displayed.

Curb Appeal • Keep grass mowed • De-weed flower beds and trim shrubs

Bedrooms • Make beds and smooth bedspreads • Put away clothes and shoes

• Front door (painted not chipped) • Remove cobwebs on front porch Entering Home • Keep entryway clear. Remove any shoes or accessories from walkway • Have a rug for buyers to wipe their feet on • Fill the house with pleasing scents, such as potpourri or air fresheners, but keep as subtle as possible – nothing too overwhelming Kitchen • Keep counter tops clear of clutter and items that can be stored in cabinets • Keep all dishes washed and put away • Clean appliances • Store food items out of sight • Clean around faucet for rust and deposits • Keep sink clean • We recommend the use of Old English on wood cabinets to diminish scratches and help them look new again Family/Living/Great Room • Keep coffee and end tables cleared off • Remove excess furniture to make the room look larger • Organize clutter (toys, magazines, papers, etc.)

• Keep furniture dusted and mirrors cleaned Dining Room • Remove extensions from tables if not needed to make room appear larger • Place seasonal centerpiece on the table

• Store any personal items (jewelry, bills, etc.)

• Keep top of dresser cleaned off • Don’t have excess items around the sides of rooms • Clean out closets and organize them Bathrooms • Keep towels hung up • Keep sink counters cleared of items - put excess items under sink • Keep toilet bowl clean and lid down • Showers, tubs and sinks are very important to buyers. Try to remove water stains and lime buildup Laundry Room • Keep appliances clean and cleared • Organize dirty laundry and keep out of sight as much as possible Exterior • Porches, steps, balconies and patios should be uncluttered, swept and in good condition • Gates, fences, sheds and other outer buildings should be cleaned repaired and painted • Clean and repair all gutters and downspouts • Keep toys and sports equipment put away • If you have a pool - keep it sparkling Final Touches • Clean carpets • Keep trash cans emptied • Keep pet boxes clean and fresh • Open blinds to let light in • Turn lights on throughout the home for showings

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EFFECTIVE BUYER PROSPECT INCUBATION. Many agents do a decent job of marketing homes online and in print.

However, according a NAR report, the average response time to an internet lead is 16 hours… & 32% of all leads never get any response at all!

Our websites convert interested buyers into hot leads at a rate that quadruples the industry average. We generate over 300 internet buyer leads and over 100 sign calls every month. That’s why lead response is just as critical to having buyers view your listing.

We employ full-time staff and buyer specialists to immediately respond to incoming calls from potential buyers. Our lead response time is typically under one minute within the hours of 8am–10pm, seven days a week. Our buyer specialists also make outgoing calls to prospective buyers daily. Our proven system not only attracts buyers, our timely response to buyers plays a huge role in the sale of your home.

Seller Benefits Our lead conversion system will bring you more interested and qualified buyers. We have leads sent to our agents via text message as soon as they are received for immediate response.

Buyer Benefits Potential buyers have complete access to see any home while getting the answers they want quickly. With our lead conversion, buyers get the response they need to make the decision to buy.

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ACTIVE BUYER LEAD GENERATION. Our innovative Buyers-In-Waiting program gives buyers priority access to hot new listings that match their home buying criteria.

Our CRM Activity and Buyer Dashboard allow us to find buyers registered in our database that may be a potential fit for your home.

Buyer Dashboard CRM Activity

With our dashboard of registered buyers we can see if any buyer who has visited our site has EVER showed interest in your home.

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GETTING HOMES SOLD. How important is the number of homes your REALTOR® sells per year?

Success in real estate equals getting homes sold. The track record of your REALTOR® is the only measure for future performance.

While the average REALTOR® only sells 4-6 homes every year, Realty Oasis averages 155+ homes per year.

75 homes sold per year!

Average agent

2–3

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GETTING YOU MORE MONEY. When you list your home, how close will it sell to the original asking price?

When you hire us to market your home and negotiate your contract, we will net you MORE MONEY for your home than other REALTORS® in the area.

We focus on proven principles for selling real estate for more money than the average agent. Our proven, repeatable marketing system will get your home sold for the most amount of money, in the least amount of time and with the least amount of hassles.

102.42% of listing price!

Average agent

101.18%

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BUYER ADVANTAGE PROGRAM. Did you know 90% of home buyers are not interested in the home the agent wants to show them? That’s because it’s usually the real estate agent who picks the homes the buyer will view, and that is a waste of everyone’s time.

We interview prospective buyers who are then entered into our client database along with their home buying criteria. Our specialized system matches potential buyers’ with homes that match their criteria as soon as a property becomes available. Also, our Buyer Specialists regularly contact all of the buyers in our system, who are potential purchasers of your property.

Seller Benefits Our Buyer Advantage Program creates buyer loyalty and greatly expands the pool of potential buyers for your home.

Your home is in front of multiple qualified buyers that have expressed interest in purchasing a home just like yours.

The mailings to our Buyer Advantage Program group are very select and represent a powerful way of representing your home to this group.

We actively work with buyers on a daily basis to sell your home.

Buyer Benefits Buyers receive regular updates about any homes that match their interest and specific criteria.

After previewing the detailed information, buyers can select which homes they are interested in viewing.

The service is absolutely FREE and doesn’t obligate buyers to anything. We even offer a Buyer Satisfaction Guarantee for the homes we sell.

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SEE REALTY OASIS AT ITS FINEST! Our Track Record of Success is Undeniable Our single focus at Realty Oasis is providing world-class real estate services to home sellers. It’s what we thrive on and live for. We do everything in our power to make sure you have a great experience. Most agents operating the solo model just can’t manage the transaction the way we can. Ask any agent you are considering working with to let you see testimonials from their happy clients.

We hope you are seriously considering Realty Oasis as your best option. To help you in your decision making, please see these client testimonials and visit our page on Zillow for hundreds of testimonials from raving fans.

VISIT

www.REALTYOASISRAVINGFANS.com FOR WORDS OF PRAISE FROM

OUR HAPPY CLIENTS

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SEE YOU AT CLOSING

720-608-2613 MarkEibner.com

151 STEPS

TO THE CLOSING TABLE

2022 MOVE CONFIDENTLY WITH REALTY OASIS AS YOUR REAL ESTATE ADVISORS

REALTY OASIS 151-STEP SYSTEM Experience the “WOW” and get your home sold fast and for top dollar Steps 1–14 Behind the scenes look at what we do to prepare for your marketing consultation.

Steps 15–36 What to expect during listing consultation.

Steps 37–45 Getting ready to go on the market.

Steps 46–100 Ready, set, go! You are live and on the market.

Steps 101–151 The fun begins — negotiation, due diligence and closing.

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PREPARATION What we do to prepare for your marketing consultation 1.

Research tax records to verify full and complete legal information including: owner’s full name, recorded square footage, annual tax bills, and other property information.

2.

Research and verify legal description.

3.

Verify legal name(s) and owner(s) in county public property records.

4.

Research ownership, sales, and mortgage history of the property.

5.

Research the school districts, shopping, transportation, and employment options of the area.

6.

Obtain detailed information about the property to assist in analyzing property.

7.

Research homes currently on the market that buyers will be looking at in addition to your home.

8.

Research homes that have recently gone under contract for sale in your area.

9.

Research homes similar to your home that have recently sold.

10. Analyze the number of months inventory in your area and your neighborhood.

11.

Analyze the price and condition of the homes that were successful in selling.

12. Analyze why other homes continue to stay on the market day after day and analyze homes that expired (did not sell) and why they were not successful.

13. Consider price per square foot of your competition and internet value estimates.

14. Call agents, if needed, to discuss activity on the comparable properties they have listed or recently sold in the area.

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EXPECTATIONS What to expect during the marketing consultation 15. Perform detailed needs analysis to include reasons for your move, how quickly you need to move, and address any immediate concerns.

16. Obtain information that will help us prepare listing, advertising, and marketing materials. Questions will include: What type of improvements have you done to your home in the past five years? What other features of your home make it attractive to buyers?

What do you think the home is worth?

17. Give you an educated overview of current market conditions including national, your county and your neighborhood.

18. Discuss how buyers are finding homes, how many homes they typically look at before buying, and features that are most (and least) appealing to buyers.

We will explain how this pertains to our marketing plan to get your home sold.

19. Discuss your competition and how you compare. Review recently pending or sold comparable properties.

order to bring the greatest number of buyers to you in the shortest amount of time.

21. Work cooperatively to determine a pricing strategy based on professional judgment and interpretation of current market conditions.

22. Prepare detailed estimated net proceeds analysis to determine approximately what you will receive or owe when the property closes. Included in this analysis will be costs associated with the sale included closing cost, prorated taxes, HOA credits, and commissions.

23. Work cooperatively with you to strategically price your home so that it “shows up” on more internet searches.

24. Confirm lot size and dimensions from your copy of the property survey, if available.

25. Obtain copies of floor plans, if available and make available to agents via the multiple listing system.

26. Review current appraisal, if available.

20. Discuss the concept of bracketing in

“Alison and Mark, like all our other transactions, this one went Just like clockwork. You were more than fair on their fees for our family, over the top service and expert knowledge in all areas about this business space. People forget that just having real estate knowledge is not enough, managing our emotions and helping us through the maze of selling is also very important.

Looking to send a few people your way, thank you!!” – Andra

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27. Ascertain need for a lead based paint disclosure.

33. Review and explain all clauses of the Listing Agreement and Addendums.

28. If property is rented, obtain copies of all leases, verify rents, deposits, and inform tenants of listing and how showings will be handled.

34. Explain the use of the Seller’s Property Disclosure Statement you will be completing and how it will help you avoid devastating setbacks and preserve your legal rights.

29. Prepare showing instructions for buyer’s agents and agree on showing time windows that are acceptable to you.

30. Complete a detailed checklist of the features and benefits of your home to be used for internet data entry and marketing.

31. Obtain and verify accurate methods of contacting you.

32. Obtain two set of keys.

35. Discuss your purchase plans and determine how our team of professionals can assist you in your next purchase (local, new home construction, investment, or relocation) or if we can research and find a qualified agent to assist you in your new location.

36. Place an attractive Coming Soon magnet on sign in yard to build excitement for the release of your listing while you prepare it for market.

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GET READY…GET SET… Prior to going “live” on the market 37. Conduct a professional home staging consultation (if needed) to discuss constructive changes to your home to make it more appealing, to show exceptionally well and help it yield the greatest possible price to an interested buyer.

38. Provide you with home showing guidelines to help have the home prepared for appointments (i.e. lighting, soft music, etc.).

39. Provide you with recommendations for vendors and contractors as needed (i.e. painters, flooring, home organizers, home stagers, etc.).

40. Coordinate with our professional on staff photographer to take high definition, full color professional photographs of the exterior and interior of your home to be used on the internet, flyers

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and other advertising.

41. Create a stand alone property website including Virtual Tour.

42. Order a home warranty, if you choose, to protect your home during the listing and escrow period and for twelve months after the sale. This helps reassure the buyer of the quality of your home.

43. IInstall a lock box so their agent can view your home conveniently but does not compromise your family’s security, including installing a contractor lock box.

44. Enter property data from Data Input Sheet into MLS. 45. Write remarks in the MLS system specifying how you want your property to be shown.

…AND GO! Your home is on “the market” 46. Reverse prospecting on MLS. 47. Prepare detailed list of property amenities to have readily available at your home, to include in Marketing Brochure, and assess market impact.

48. Proofread MLS database listing for accuracy — including proper placement in mapping function.

49. Provide you a copy of the MLS listing so you, too, can proof and request changes.

50. Electronically submit your home listing information to the Multiple Listing Service for exposure to all active real estate agents in the area.

51. Immediately submit digital photos of the interior and exterior of your home to the MLS at the same time listing is input allowing buyers and agents to view pictures when narrowing down homes they will actually tour.

52. Add property to our team’s Active Listings board.

53. Provide you with signed copies of Listing Agreement.

54. Submit Home Warranty application for conveyance at time of sale.

55. Send emails to all registered buyers on our website looking to buy a home in your area with a flyer and open house information.

56. Provide information for all the agents on our team to share your home on individual social networking websites.

57. Present your home at the weekly sales meeting.

58. Register home in our Everyday Open House database so that we can properly field incoming calls from buyers.

59. Submit listing to the Listings-to-Leads (“L2L”) network for maximum exposure on Craigslist, YouTube, real estate blogs

“Once again, we used Mark and Alison as our go-to Broker, several years ago they sold our Parker home and got us into our current home which they helped us now sell, to buy a new replacement home. We were back on the lookout for over a year with different areas and homes. Alison was always there finding and recommending homes as well as showing ones we found too. The timing worked out perfect. Alison and Mark recommend an aggressive price point on the sale of our house and we were under contract in less than a week! We got maximum dollar out of our home and cannot believe what we bought for our replacement home. For every part of all these transactions, they were always there for us and proving experienced and great advice.

It was always like we were their only client and we know that’s not true. We cannot recommend them enough if you are looking for experienced, low key — low pressure service.” – Jlizzo

7

and social media sites.

60. Prepare copies of Seller’s Disclosures and Home Owner’s Disclosures to be placed in MLS to be available for buyers; these are to be included in a contract.

61. Convey all price changes promptly to Internet real estate sites.

62. Capture feedback from REALTORS® after all showings.

63. Place 24/7 Open House sign in your yard so that buyers can call for property information. When they place this call I am sent a text message with the prospects phone number. I will promptly follow up on all these calls and see if I can get the buyer into your home.

64. Place regular weekly update calls and emails to you to discuss all showings, marketing, and pricing.

65. Research weekly current laws, interest rates, and insurance conditions as it relates to the housing industry, and specifically how it impacts the sale of your property. Notify you of any conditions.

66. Notify you immediately of any offers, potential offers, or needs.

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67. Discuss feedback from showing agents with you to determine if changes will accelerate the sale.

68. Search the MLS System for REALTORS® most likely working with interested and capable buyers matching your home, then fax or email copies of your home listing information for them to review immediately.

69. Maximize showing potential through professional signage.

70. Market your home on over 100 internet sites including Zillow, Trulia, REALTOR® and MLS. 71. Download your Matterport 3D tour to our custom website.

72. Blog on the features of your home and include a link to the Matterport 3D home tour.

73. Market your home on all the major social networking sites including Facebook, LinkedIn, Twitter, Pinterest, and Google+.

74. Schedule 30 day market reviews once on market to review showing feedback and pricing opinions from buyers.

75. Utilize marketing experience so that our social media postings stand out above the competition.

76. Create a stand alone property site and unique URL that buyers can be directed to if they inquire about your home.

77. Submit a crisp, clean digital montage of photos complete with personally written remarks detailing your home and upload on all websites.

78. Discuss marketing ideas with “Mastermind” group of top REALTORS®.

79. Provide copies of advertisements and marketing material for you.

80. Use other marketing techniques; such as offering free reports to multiply chances of buyers calling in, discussing, pre-qualifying for and touring your home.

81. Help you to prepare the Homeowner’s Information Sheet which includes information on utilities and services the

“Mark has a unique and quirky approach that I instantly knew was the kinda guy I wanted to help us sell and buy. He knew how to work the market correctly, knew it very well and even had a ‘guy’ for everything. We weren’t expecting this experience from our REALTOR®. We thought they were just the middle man/paper pushers and we did most of the hard work. Not with the Eibner’s! They were prompt, answered all our dumb questions, took care of things that I wouldn’t know how to. Most importantly besides the excellent communication was how quick everything happened. I mean in this market you gotta be quick. They are lightening. They were on a ZEN retreat in Santa Fe and they were still moving things for us and closing our deal. I read their other reviews and everyone had good things to say about them. I felt like I was number one in their world and that’s what I wanted. We are closed on both houses and still they are offering to help out with some odds and ends just to make it all easier for us. That shows some A+ character. These guys even paid to have a few things fixed for us on our new home. Not to mention…Yup, a box of girl scout cookies. Who does that? These guys do, that’s why they are the best in the biz in my opinion. You need a tastefully aggressive REALTOR® on your side with connections and a strong knowledge of the market not to mention someone who stays connected and lets you know in real time what is going on. Mark and Alison are that team and will help make the stress of selling and buying way easier. Highly recommend! We can’t say enough.”

– Gina & Jay

9

buyer will need to know when transferring after closing.

82. Prepare a financing sheet with several financing plans to educate buyers on methods to purchase your home.

83. Promote the benefits of your property to all agents in my office, and update them on any changes so they may convey enticing information to their buyers.

84. Provide agents with information on home prior to showing to maximize showing potential.

85. Log all home showings to keep record of marketing activity and potential purchasers.

86. Follow up with all the agents who have shown your home with a personal phone call to answer questions they may have or send a home feedback survey to the agent three times in a nine day period.

87. Prepare a monthly market analysis update of any activity in your neighborhood (i.e.: new homes on the market, homes that have sold etc) to keep you informed about key market conditions within your area. Create a “Market

10 |

Snapshot” report that will be sent to you periodically (you can determine the schedule) that graphically illustrates what is currently happening with homes available, pending, or sold. This report is generated using your property’s address as the point of reference.

88. Pre-qualify all buyers whom our agents will bring to your home before showings to avoid wasting your time with unqualified showings and buyers.

89. Discuss qualifications of prospective buyers to help determine buyer motivation, ability to purchase and probability of closing on the sale.

90. Handle paperwork if price adjustment needed.

91. Change price in all marketing and internet sites.

92. Take all calls to screen for qualified buyers and protect you from curiosity seekers.

93. Receive and review all Offers to Purchase contracts submitted by buyers or buyers’ Agents to determine best negotiation position.

94. Contact buyers’ agents to review buyer’s qualifications and discuss offer.

95. Evaluate offer(s) and prepare a “net sheet” on each for you for comparison purposes.

97. Email or deliver Seller’s Disclosure form to buyer’s agent or buyer (upon request and prior to offer being made if possible).

98. Obtain pre-qualification letter on buyer from Loan Officer.

99. Confirm buyer is pre-qualified by reviewing pre-qualification letter and calling Loan Officer, if possible.

100. Negotiate highest price and best terms for you and your situation.

96. Counsel you on offers. Explain merits and weakness of each component of each offer.

“When one talks about going the extra mile, that is exactly what Mark and Alison did for us, and then some. We had to sell our condo in beautiful Colorado due to a serious illness. It was a very stressful time for us, but Mark did everything possible to help us get through this very difficult period. He sold our condo in record time. Mark helped us complete many of the transactions long distance.

He always answered text messages, e-mails and phone calls promptly. Receiving prompt communication was a real blessing. Mark’s personality makes him a joy to work with and an uplifting experience. Mark, Alison and their company proved to be the very best. They are professional, knowledgeable, and caring. My husband and I highly recommend Mark and his expert team.

Thank you again for everything” – Ray & Connie

11

THE FUN BEGINS Negotiation, due diligence and closing 101. Prepare and convey any counteroffers, acceptance or amendments to buyer’s agent.

102. When an Offer to Purchase Contract is accepted and signed by you, deliver signed offer to buyer’s agent.

103. Email or hand deliver copies of contract and all Addendums to closing title company.

104. Complete a seller’s net sheet based on the accepted contract details.

105. Verify earnest money is promptly submitted to the escrow agent.

106. Deliver copies of fully signed Offer to Purchase contract to you.

107. Email/deliver copies of Offer to Purchase contract to Selling Agent.

108. Email/deliver copies of Offer to Purchase contract to lender.

109. Provide copies of signed Offer to Purchase contract for office file and save electronically.

12 |

110. Provide copies of signed Offer to Title agency.

111. Advise you in handling any additional offers to purchase that may be submitted between contract and closing.

112. Change status in MLS to “Under Contract”.

113. Assist buyer with obtaining financing, if applicable and follow-up as necessary.

114. Coordinate home inspection and handle contingencies, if any.

115. Coordinate proper vendors and repairs as negotiated from the inspection resolution.

116. Identify homeowner association, contact information and dues. Contact Home Owner’s Association in order bylaws and covenant’s conditions and restriction document.

117. Contact lender weekly to ensure

processing is on track.

if existing loan is assumable by the buyer.

118. Relay final approval of buyer’s loan application to you.

124. Schedule Appraisal.

119. Review home inspector’s report.

120. Assist seller with identifying and negotiating with trustworthy contractors to perform any required repairs.

121. Assist seller in obtaining a mortgage payoff status letter.

122. Confirm through title commitment that the seller is conveying the property to the buyer free and clear and all title requirements are met.

123. Order any and all solar payoffs, solar leases, and solar deeds of trust. Cofirm

125. Provide comparable sales used in market pricing to Appraiser.

126. Follow-Up On Appraisal.

127. Coordinate closing process with buyer’s agent and lender. Reivew all closing documents with seller.

128. Update closing forms and files.

129. Ensure all parties have all forms and information needed to close the sale.

130. Confirm closing date and time and notify all parties.

“Mark has been invaluable in assisting with my daughter’s first townhome, selling my mom and dad’s townhome after they passed on, and selling my existing home and finding my new townhome. Mark is excellent with every aspect of buying and selling property, from preparation to financing and everything in between. Mark and Allison are like family to us!”

– Rick & Jan

13

131. Assist in solving any title problems (boundary disputes, easements, etc).

139. Review all closing documents carefully for errors.

132. Work with buyer’s agent in scheduling and conducting buyer’s Final Walk-Thru prior to closing.

140. Coordinate closing with your next purchase and resolve any timing problems.

133. Research all tax, HOA, utility and other applicable pro-rations.

134. Request final closing figures from closing agent.

135. Receive and carefully review closing figures on CD statement to ensure accuracy of preparation.

136. Forward verified closing figures to buyer’s agent.

137. Request copy of closing documents from closing agent.

138. Provide “Home Owners Warranty” for availability at closing.

14 |

141. Attend your closing.

142. Arrange possession and transfer of home (keys, warranties, garage door openers, community pool keys, mail box keys, educate new owners of garbage days/recycling, mail procedures etc.).

143. Have a “no surprises” closing and present seller a net proceeds check at closing.

144. Tie up any loose ends from buyer walk through at closing, if necessary.

145. Change MLS listing status to Sold.

Enter sale date and price, selling broker and agent’s ID numbers, etc.

146. Answer questions about filing claims with Home Owner Warranty company if requested.

147. Attempt to clarify and resolve any conflicts about repairs if buyer is not satisfied.

148. Respond to any follow-on calls and provide any additional information

required from office files.

149. Help you relocate locally, or out of area with highly experienced agents across the globe — you are sure to have the highest quality agent to help you on both sides of your move to make it worry and stress free.

150. Update seller’s mailing and contact information for life long VIP status.

151. Follow up after closing to verify all utilities, payoffs, conditions, and other issues have been completed.

15

SEE YOU AT CLOSING

720-608-2613 MarkEibner.com

OUR HIGH PERFORMANCE PROMISE

An experience that you honestly cannot im agine being any better.

92% of our business in 2021 came from repeat or referral clients!

• Our entire team is focused on creating a high-tech, high-touch experience.

• Our systems and everything we do are designed around delivering on this Promise.

• Everyone on our team is focused on what it is that you want and need.

• We make every effort to be out in front of everything, to prevent any surprises and make the process as hassle-free as it can be.

And that's the Realty Oasis Promise!

In return, our team wants your help. Between now and the day we close on your property ... send us the name of someone that needs help in Real Estate.

If you don't, we will assume we didn't deliver on the High Performance Promise we made. Please tell us what we could have done to earn that referral.

This is not a contract.

Client Signature: Client Signature:

• • • • • • • • • • •

SELLER LOYALTY AGREEMENT... As Your Team of Selling Specialists, We Will:

Provide "Coming Soon" marketing weeks in advance to reduce the amount of days on the market.

Have our photographer do drone exterior photos & high quality wide angled lens pictures.

Provide a detailed home equity evaluation and collaborative market analysis so that you net the most amount of money on the sale of your home.

Assist staging your home & detailing the exact steps to present your home in the best light.

Progress through our 75-point checklist to get your home show ready.

Recommend potential upgrades to do that will insure an adequate return on your investment.

Analyze the most effective strategy for going live given market conditions and supply & demand.

Grant you priority access to the thousands of active buyers in our data base.

Send you market updates to ensure that we hit the market at the most optimal time.

Aid in planning your financial strategy; Whether it involves relocation, renting, or pairing you with one of our Buyer Specialist.

Guide you in answering any questions you may have and developing a clear financial plan moving forward.

As Our Client, You Are Also Entitled to the Following BONUSES:

Bonus #1 Access to our preferred vendor list for home repairs and upgrades.

Bonus #2 Our 1-Day Listing Guarantee which allows you to cancel this agreement at any time if we do not live up to our promises.

Bonus #3 Pre-Selling your home. We have had a considerable amount of homes sell before they actually hit the market because of our prelisting marketing!

2021 Statistics:

List-to-Sales Price: 102.42% Average Days on Market: 9.41

LIST IT. SELL IT. MOVE ON.

This is not a contract, but a loyalty agreement. We, Realty Oasis, are pledging our services to you as a seller client to go above and beyond marketing your home. In return, we request your loyalty to allow our team to go to work on the successful sale of your home!

Seller

Date

_

Seller

Date

_

Agent

Date

_

EASY EXIT AGREEMENT When you list your home through our EASY EXIT Listing Guarantee, you can cancel your listing with us at any time. No hassles... it's just that simple.

Our team has strong opinions about real estate service. We believe that if you are unhappy with the service you receive, you should have the power to fire your agent.

It takes a strong belief in the quality of one's service to make this kind of stand, but we never settle for less than the highest professional standards, high performance, and high-quality client service.

We are so confident you will be happy with our service and results, that we have no problem making this kind of claim. That's the truth. We always stand behind our service.

The Guarantee

If you are unhappy with the service we are providing you, we ask that you first discuss it with us because we would like the opportunity to improve. Simply tell us the problem, give us 48 hours to attempt to fix it. If you are still unhappy, simply provide us with a signed change order form and your listing will be withdrawn from MLS and you will be released within 24 hours from receipt of your request.

Exceptions

If there is a pending or accepted offer, the listing cannot be released. Broker protection as per the listing agreement continue to be in effect as explained on the listing agreement until you re-list with another broker.

SELLER

DATE

SELLER

DATE

"Our goal is to make the home selling experience easy and stress free as possible through education " Earnest Money: EM will be deposited into a trust account. If the buyer goes past their contractual objection periods, they

requested and do not close then you will keep this money. If the buyer terminates the contract during the contractual objection periods they will get this money back.

Appraisal: The appraisal will be ordered after the Inspection. You can be there at the home; however, you are not required to be there.

Inspections: Most sellers are not at the home for inspections. However, you have every right to be at your home. We will

warn you it could be awkward being there with the buyer. There is a checklist that we will send you prior to inspections.

Please read this to make sure everything is good to go for the inspector.

Appraisal/Inspection Reports: These reports normally take 5-10 business days for Inspections, and 10-15 for the Appraisal.

Inspection Objection: This is when the buyer has a full report of all repairs they are going to request to have repaired.

Remember these are negotiable. Also, we need proper contractors to do the work with receipts. Buyers might have the property re-inspected after repairs have been made, or at minimum, will check for items during their final walkthrough.

Title/TM Team: The TM Team or Title will request that you fill out seller information sheets. This will have personal

information for your mortgage and to verify you are who you say you are.

Packing Up: Please do not do any extensive packing up until after the contractual objection deadlines.

Utility Transfer: You will need to schedule your cancellation of utilities, so the Buyer may put the services in their name. If

the close date changes you will need to move the cancellation date back.

Important: The utilities must be on until the day of closing!

Walk through & Leaving the Home Clean: The buyers will schedule a walk through. This will normally be a day or two before closing and sometimes the day of closing. Please be sure the Property is in a clean condition.

Calling Your Current Lender for Escrows: More than likely you are escrowing money for your taxes and insurance. Call your current lender and give them your new address. They will mail a refund check within 30 days of closing.

Reviewing your CD (final numbers): You will receive a final closing disclosure approximately 72-hours before Closing.

Closing Date & What to Bring to Closing: Bring your driver's license, keys, and garage door openers! If you want your

funds to be wired, please bring a voided check or bank wiring instructions with you to closing.

Final note: If for any reason you run into the buyer PLEASE do not discuss timing and motivation, where you are moving, repairs, etc. We do not want the buyers having a leg up with ANY sort of negotiations!

SELLER CHECKLIST

To getting your home ready to go live on the market

[✓] PHOTOGRAPHY • • • • • • • • • • • • • • • • Be ready and prepare. Review 75-Point Checklist

[✓] KEYS • • • • • • • • • • • • • • • • • • • • • • Have an extra key that works for all doors, buildings, sheds etc.

[✓] PAPERWORK REVIEW • • • • • • • • • • • • What needs to be eSigned and what needs printed and returned

[✓] INTRODUCE TEAM MEMBERS • • • • • • • Photographer and Transaction Management Team

[✓] SHOWINGS • • • • • • • • • • • • • • • • • • • How do showings work and feedback after showings

[✓] DATA AND REPORTS • • • • • • • • • • • • Weekly and Monthly

[✓] THINGS THAT WILL NOT STAY • • • • • • Make a list of anything that is attached to the home that will not stay

[✓] CONFERENCE CALL • • • • • • • • • • • • • To go over everything once we go under contract

75-POINT CHECKLIST FOR PHOTOGRAPHY AND SHOWINGS

At Realty Oasis, our goal is to present your home at its best. Your goal should be to present a clean, spacious, clutter-free home - the kind you'd like to buy! Photographs could possibly make or break the sale of your home, so we’ve created a checklist to help you prepare your home for photos.

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

Mow lawn and trim shrubs Edge gardens and walkways Remove all cars from driveway Hide garbage cans inside garage Sweep walkways/driveway, remove branches, litter, and toys Add color and fill bare spots with plantings Remove mildew or moss from walls or walks with bleach and water Take stains off your driveway with cleaner or kitty litter Stack woodpile neatly Clean and repair patio and deck areas Remove any outdoor furniture that is not in good shape

General Interior Tips 22. Add a fresh coat of interior paint in light, neutral colors 23. Shampoo carpeting or replace 24. Clean and wax hardwood floors 25. Clean all kitchen and bathroom floors 26. Wash all windows, vacuum blinds/sills 27. Clean the fireplace 28. Clean out and organize closets, add extra space by packing clothes and items you won’t need again Kitchen 33. Make sure appliances are spotless inside and out (try baking soda for cleaning Formica stains) 34. Make sure all appliances are in working order 35. Clean often- forgotten spots on top of fridge and under s i n k

12.

13.

14.

15.

16.

17.

18.

19.

20.

21.

Make sure pool is sparkling clean Replace old storm doors Check for flat-fitting roof shingles Repair broken windows/shutters, replace torn screens, make sure frames and seams have solid caulking Hose off exterior wood and trim, replace damaged bricks or wood Clean and remove rust from any window A/C units or store them away Paint the front door and mailbox Add a new front door mat and consider seasonal door decoration Shine brass hardware on front door, exterior lighting fixtures, etc.

Make sure doorbell is in working order

29. Remove extra furniture, worn rugs, and

items you don't use: put away papers, toys, etc., especially from stairs 30. Repair easy fixes: loose doorknobs, cracked molding, leaky taps and toilets, squeaky doors, closet or screen doors off their tracks, etc.

31. Add dished potpourri or drop of vanilla or bath oil on light bulbs for scent 32. Secure jewelry, cash, or other valuables

36. Wax or sponge floors to brilliant shine, clean baseboards 37. Organize items inside cabinets, pre­ pack anything you won 't be using before your move 38. Keep counters as clear and empty as possible

Living Room

39. Make it cozy and inviting, discard chipped or worn furniture and frayed or worn rugs 40. Consider packing away personal photos 41. Remove as much clutter as possible

Master Bedroom

Bathrooms

42. Remove all rust and mildew 43. Make sure tile, fixtures, shower doors, are immaculate and shining 45. Put out fresh towels and linens

Dining Room

46. Organize furniture to create a spacious look with well-defined sitting, sleeping, and dressing areas 47. Organize and minimize clutter in closets

48. Polish any visible silver or crystal 49. Set the table for a formal dinner to help viewers imagine entertaining here

Basement

Attic

50. Sell, give away, or throw out all unnecessary items 51. Organize and create more space by hanging tools and placing items on shelves 52. Clean water heater and drain sediment 53. Change furnace filter 54. Make inspection access easy 55. Clean and paint concrete floors and walls 56. Provide strong overhead lighting

When It's Time to Show

61.

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68.

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70.

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74.

75.

57. Tidy up by discarding or pre-packing 58. Make sure exposed insulation is visible and in good condition 59. Make sure air vent is in good working order 60. Provide strong overhead lighting

Make sure all marketing materials are readily available in a convenient location (kitchen) Open all draperies and shades, turn on all lights Keep the home at a comfortable temperature Pick up toys and other clutter, check to make sure beds are made and clothes are put away Give the carpets a quick vacuuming Avoid using the dishwasher, washer, and dryer while your home is being shown Add some strategically placed fresh flowers throughout the home Open bathroom window for fresh air Store prescription drugs in a private place Pop a spicy dessert or just a pan of cinnamon in the oven for aroma.

Grind fresh lemon in the garbage disposal or boil cinnamon sticks to add a fresh scent Turn off the TV and put on some light, non-offensive music at a low volume Make a fire in the fireplace (optional) Put pets in the backyard or arrange for a friend to keep them Make sure pet areas are clean and 100% odor-free

Proven Marketing That Works. Period.

Exterior Aerial Video Tours Virtual 3D Matterport Tours 24/7 Open House Professional Photography and Drone Image/Video Aggressive Yard Marketing, Tracking and Follow Up So, you don't miss any potential buyers

Paid Featured Advertising on Zillow, REALTOR.com, Facebook, Instagram & Trulia Custom Personal Property Website HUGE Database on Social Media Tracking Online Views Monthly Market Spend close to $10k 1 Day Listing Agreement: Fire Us if You Are Not Happy

Proven Results

Close to 99% Contract Price to List Price Over 99% of the Homes We List We Sell Fewer Days on Market (10 vs 25) of the Market Average!

Seller Satisfaction Guarantees 1. COMMUNICATION GUARANTEE

You will be kept posted on the progress of the sale of your home with an update a minimum of every 2 weeks.

Furthermore, your phone calls to our office will be returned by a qualified Team Member within 1 business day.

2.

3.

4.

REALITY BASED SELLING PRICE RANGE

We will not promise you a selling price for your home that is unrealistic. We will review real time market statistics and will prepare a custom Equity Evaluation for your home to determine a pricing strategy in line with market forces. We never play the 'bait n switch' game of promising to get you an unrealistic price just to get your listing. Unfortunately, this goes on all the time in our industry.

REALITY BASED TIMETABLE

We implement a comprehensive marketing program to sell your home. Our 151 Step Marketing System is designed to drive demand for your home and have it stand out against the competition. We will set a "target range" for the timing of the successful contract for your home. In many cases, we will sell your home faster.

QUALIFIED BUYERS GUARANTEE

Our marketing systems and consumer programs automatically sift and sort out the most qualified buyer prospects for your home. We will not ask you to leave your home and allow us to show it to one of our Buyers unless they have been pre-qualified to buy your home. We will not just give lip service to " Only Qualified Buyers Need Apply" for your home.

SELLER

SELLER

DATE

Meet your Company Mark Eibner Broker/Owner

Alison Eibner Broker/Owner

• Innovator • Contracts • Listing Specialist • Training • Mentoring

• Tech Specialist • Contracts • Listing Specialist • Training • Mentoring

Tina Gadpaille Broker/TM Team

Alex Eibner TM Team

• Transactions • Contracts • Deadlines • Escrow Processor • Training

• Transactions • Deadlines • Systems • Workflow • Tech Specialist

Evin Hughes Client Concierge

Josh Graham Marketing Specialist

• Onboarding • CRM Specialist • Client Touches • Social Media • Writing/Blogging

• Graphic Design • Photos • Digital Marketing • Drone/360 Tours • Signs, Measuring

blue ribbon Home Warranty Locally Owned and Operated Since 1985

Homeowner Rental Property Property Management

Protect your

Investment 24/7

14 months months of of coverage coverage standard standard 14

Why Choose Blue Ribbon?

Blue Ribbon Home Warranty is here when you need us, all day, every day. Our team has you covered with our top-quality, local contractors and award-winning service.

Benefits For Homeowners Protect your budget from common, unforeseen repairs Access to top local contractors Supplements your homeowners insurance Renewable and transferable

Benefits For property managers Protect property owner’s budget Complimentary pre-inspection* Convenient payment plans Billable to owners or property managers

How Does It Work?

Call or go online to file a claim Our friendly service staff will dispatch an approved contractor Low $65 co-pay due at time of service* *Subject to terms and conditions of your contract

303.986.3900

What is covered under a blue ribbon Home Warranty?

COVERED ITEMS Heating System Ductwork Plumbing System Water Heater Built-in Whirlpool Tub Sump Pump Electrical System Garage Door Opener Central Vacuum Ceiling Fan Doorbell (wired) Kitchen & Bathroom Exhaust Fans Refrigerator Oven/Range Dishwasher Over the Range Microwave Garbage Disposal Trash Compactor Washer Dryer Central A/C, Evaporative Cooler, Heat Pump or Whole House Fan Blue Ribbon Premier Upgrade Maintenance Plan 2nd Garage Door Opener 3 Items From Additional Items Menu

SILVER l l l l l l l l l l l

GOLD l l l l l l l l l l l

PLATINUM l l l l l l l l l l l

l

l

l

l l l l l l

l l l l l l l l

l l l l l l l l

l

l l l l l

Additional or duplicate items available for ALL plans • • • • • • • • • • • • • • • • • • • • • • • • • •

Refrigerator Stove Built-in double oven Over the range microwave Dishwasher Trash compactor Central vacuum Garbage disposal Washer Dryer Garage door opener Gas fireplace Sump pump Roof Well pump Septic tank Sewage ejector pump Pool Hot tub Pool & hot tub with common equipment Heating system Water heater A/C, evaporative cooler or whole house fan Blue Ribbon Premier Upgrade Preventive Maintenance Check & Cleaning Supplemental Coverage

See contract for details

Call for special pricing on multiple unit dwellings blue ribbon is your local Home Warranty Company • • • • • •

14 months of protection Colorado-owned and operated since 1985 High quality service 24/7 year-round Access to trusted local contractors Accredited member of all Better Business Bureaus in Colorado Top 300 Small Businesses in the West

BlueRibbonHomeWarranty.com

blue ribbon Home Warranty

WARRANTY Application

Enrolling is easy!

Call 303.986.3900 or 800.571.0475 Email forms to applications@brhw.com Go online to BlueRibbonHomeWarranty.com

COLORADO OWNED & OPERATED SINCE1985 95 S. Wadsworth Blvd.

Lakewood, CO 80226

1. COMPLETE APPLICATION

Warranty ordered by q Homeowner q Property Manager Other_______________________________________________ Premium to be paid by q Homeowner q Property Manager Other_______________________________________________

HOMEOWNER

Name(s) _____________________________________________ Phone_______________________________________________ Email________________________________________________ Pre-inspection includes all covered systems in the Silver, Gold or Platinum Plan. Mechanical systems and all appliances to be covered must be up and running at time of inspection. A non-refundable fee of $75 will be charged in advance. Inspection may not be available in some areas. This charge will be applied to the warranty premium.

Address of property covered q Vacant _____________________________________________________ City______________________ State_________ ZIP__________ Has this property been bought or sold within the last 30 days? q Yes q No Owner mailing address (if different than covered property) _____________________________________________________ City______________________ State_________ ZIP__________ Property manager (if applicable) Name_______________________________________________ Address______________________________________________ City______________________ State_________ ZIP__________ Phone_______________________________________________ Email________________________________________________

HOW DID YOU HEAR ABOUT US?

q Web page q Friend q Realtor q Lender q Prior Customer q Other______________________________________________

ACCEPTANCE OF COVERAGE

By submission of this application, the applicant agrees to be bound by the terms and limitations of the coverage contract and authorizes homeowner or others to pay total warranty fee to Blue Ribbon Home Warranty, Inc.

Signature_____________________________ Date___________ Signature_____________________________ Date___________

2. SELECT YOUR COVERAGE • •

Select your coverage options to enroll Call, email or go online to BlueRibbonHomeWarranty.com

IMPORTANT: For homeowners not selling or for rental property, coverage begins when payment is received and inspection is completed, Company accepts application and inspection report and issues a contract number. Payment plans require a $75 deposit, followed by 12 or 22 monthly payments.

Single Family Home Silver Plan

q 14 months $375 or q $27.00 per month q 2 years $625 or q $26.75 per month Gold Plan q 14 months $475 or q $35.75 per month q 2 years $795 or q $35.00 per month Platinum Plan* q 14 months $795 or q $64.00 per month q 2 years $1325 or q $60.50 per month

Condo or Town Home Silver Plan

q 14 months $325 or q $22.50 per month q 2 years $545 or q $22.50 per month Gold Plan q 14 months $425 or q $31.50 per month q 2 years $715 or q $31.00 per month Platinum Plan* q 14 months $745 or q $59.50 per month q 2 years $1245 or q $56.75 per month

$______ $______ $______ $______ $______ $______ $______ $______ $______ $______ $______ $______

*Please choose three additional items to be covered Call for pricing on Duplex, Triplex and Fourplex properties or multi-family units

3. ADD ADDITIONAL OPTIONS

Add duplicate systems or items, or choose 3 additional items for the Platinum Plan (hot tub, pool or the combination each count as 2 additional items). Please call for 2-year pricing or to double coverage on kitchen and laundry appliances.

q $125 Heating system q $95 Water Heater q $125 A/C, evaporative cooler or whole house fan q $95 Refrigerator q $50 Stove q $95 Built-in double oven q $50 Dishwasher q $50 OTR microwave oven q $40 Trash compactor q $50 Central vacuum q $40 Garbage disposal q $50 Washer

q q q q q q q q q q q

$50 Dryer $50 Garage door opener $60 Gas fireplace $40 Sump pump $50 Roof $90 Well $50 Septic tank $75 Sewage ejector pump $150 Pool $150 Hot tub $195 Pool & hot tub combo (with common equipment)

q Blue Ribbon Premier Upgrade q $75 or q 2 years $150 $______ q Preventive Maintenance q $75 or q 2 years $150 $______ Check & Cleaning q Supplemental Coverage q $125 or q 2 years $250 $______

If heating system is excluded from Silver, Gold or Platinum Plan, subtract $70 from total cost. Excludes Condominium or Town Home Plan. No other discounts apply.

4. TOTALS

$________ Plan cost $________ Additional options and upgrades $________ Total due We accept Visa, Mastercard and Discover by phone Please make checks payable to Blue Ribbon Home Warranty 1/2019

303.986.3900

Sample contract Homeowner Policy

Blue Ribbon Home Warranty (“Company”) will help repair or replace at Company’s sole option, those systems and appliances that are covered by the terms and conditions of this contract, when they become inoperative due to normal wear and tear mechanical failure. Coverage is available for Homes, Condominiums, Town Houses, Duplex, Triplex, Fourplex, Multi-Family Units, Investment Property, Manufactured and Mobile Homes (manufactured after 1967). Coverage on lease options is available for lessee only. Limitations on coverage, terms and conditions are set forth in this contract.

Homeowner Coverage: Begins when payment is received, inspection is completed, Company accepts application and inspection report and issues a contract number. Company will provide a pre-inspection (see application for details) as long as warranty is paid for. Pre-inspection may not be available in some areas.

Homes, Condominiums, Town Houses, Duplex, Triplex, Fourplex, Multi-Family Units, Investment Properties, plus Manufactured and Mobile Homes (manufactured after 1967) are covered up to 14 months or 2 years.

DECLARATION

1. Covered items must be in place and in good and safe working order at the start of coverage. Unknown pre-existing conditions will be covered if, at the time coverage began, the defects or malfunction would not have been known to the Homeowner or Home Inspector by visual inspection and by operating the system or appliance. Known defect or defects found at the time of the inspection are excluded from coverage until Company receives proof of completed repair. This contract only covers items within the perimeter of the main foundation and/or perimeter of the attached or detached garage and only covers one of each listed item, unless duplicate systems or duplicate appliances have been paid for. Unless an item is listed as being covered, it is excluded.

2. Additional Coverage may be added to contract within the first 30 days if items are in good and safe working order.

3. Company is not liable to perform routine maintenance without the addition of Preventive Maintenance Plan.

4. No warranty or guarantee given by any outside person, firm or corporation shall be binding on Company.

COVERED SYSTEMS

SILVER PLAN

Plumbing: Leaks or breaks in water, waste, vent or gas lines, angle stops, risers, gate valves, shower and tub valves, toilet mechanisms, wax ring seal, stoppage in interior drain, waste and vent lines, permanently installed sump pumps, built-in bathtub whirlpool (drain and fill) motor and pump assemblies, garbage disposal and water heater. When necessary water heater replacement will be with like capacity up to 50 gallons. Excluded: Plumbing fixtures (faucets, sinks, toilets, tubs, showers, enclosures and base pans), urinals, power flush mechanisms, instant water dispensers, electronic controls, touch controls, caulking and grouting, stoppage in incoming water lines, water flow restriction caused by chemical or excessive mineral deposits, insufficient or excessive water pressure, pressure regulators, on demand systems, main sewer line, water softener, septic tanks, sewage ejector pumps, circulating pumps, sprinkler systems, saunas, steam rooms, timers, collapsed pipes, polybutylene lines or abs (manufactured in the mid 1980s) plastic piping, tanks (oil, pressure, expansion, storage or sidearm unit, etc.), sedimentary buildup, hose bibs or blockages caused by foreign matter. Dedicated plumbing associated with excluded items is excluded.

Electrical: Main panel, sub panels, breakers, switches, outlets, wiring, ground fault interrupters, junction boxes, exhaust fans, ceiling fans (excludes remote transmitter and light kits), doorbell

and garage door opener. Excluded: Lighting fixtures, attic fans, intercom, burglar, smoke and fire alarms, chimes, low voltage lighting controls, garage door, springs, tracks, photo eye, transmitter, security touch pad and panels that have lost their UL listing.

Dedicated electrical associated with excluded items is excluded.

Appliances: Oven, range, dishwasher, trash compactor, over the range microwave oven, central vacuum system (motor), refrigerator (including icemaker and dispensing equipment). Note: Built-in double oven will be covered as a typical oven if additional fee has not been paid and it is the only oven. Excluded: Clocks or self-cleaning mechanisms (unless it affects the function of the oven), timers, rotisserie, meat probes, interior lining, door glass, tubs, water reservoirs, refrigerant and refrigerant recapture, ceramic and glass stove tops, sensi-heat burners, refinishing or replacement of counter tops, cabinets, tile and floors, portable dishwashers, countertop microwave ovens, appliance knobs and handles, lights, tracks, removable baskets, lock and key assemblies, springs and hinges, multi-media displays or food spoilage.

Heating Systems: Gas, electrical, electrical perimeter heating, baseboard convectors, hot water system, burners, thermostats, motors, gas valves and relays. Note: Dual pack or Heat pump (air, water or ground geothermal) is covered if plan includes heating and cooling system coverage. Excluded: Portable units, wall units (that are not main source of heat to the home), filters, electronic air cleaners, humidifiers, registers, tanks (oil, pressure, expansion, storage or sidearm unit, etc.), circulating pumps, fill valves, backflow preventers, purging, steam systems, glycol filled systems, stoppages in water lines, water flow restrictions, chemical or mineral deposits, baseboard casings, fireplaces and key valves.

Ductwork: Sheet metal that has become detached at the registers or grills. Excluded: Flue ducts, vent dampers and power vent unit, zone damper systems, registers or grills, collapsed, crushed or improperly sized systems.

GOLD PLAN

Covers all Silver Plan items, plus washer, dryer, one cooling system (ducted air conditioner or evaporative cooler or whole house fan).

PLATINUM PLAN

Covers all Gold Plan items, plus Blue Ribbon Premier Upgrade, Preventive Maintenance Check and Cleaning, a second garage door opener, and three items from additional items list on application (items must be included in sale and in good working order when they are added). Note: Hot tub, pool or the combination, each count as two additional items.

ADDITIONAL COVERAGE

Choose from additional items list on application for pricing or adding “Duplicate and/or Additional” items to a plan.

Washer and/or Dryer: All mechanical parts. Excluded: Plastic mini-tubs, soap dispensers, filter screens, knobs, dials, springs and hinges, venting or lint screens and damage to clothing.

Ducted Air Conditioning System, Evaporative Cooler or Whole House Fan: Compressors, condensers, motors, thermostats and refrigerant leaks. Note: Coverage on the cooling system is contingent upon receipt of Company approved inspection report done while unit is up and running. If Company approved inspection has not been performed, please call Company to schedule inspection (cost $65). Inspections done May through October, weather permitting. Excluded: Refrigerant and refrigerant recapture, conversion, condenser casings, roof jacks, stands, registers, filters, electronic air cleaners, gas air conditioners, window and wall units that are not ducted. Note: If the Company determines that the air conditioning unit must be replaced, the Company will

replace with comparable unit meeting current federal, state and/ or local government efficiency standards.

Roof: Covers leaks only. Excluded: Patio, porches, decks, metal roofs, masonite (hardboard, omni board, woodruff) shingles or cemwood shakes, tiles, asphalt, flashing, skylights, or if roof has deteriorated to such an extent that it can’t be fixed or needs to be replaced.

Gas Fireplace: Gas valve, pilot assembly, thermocouple and blower fan. Excluded: Manufactured logs, glass doors and remotes.

Pool and/or Hot Tub (including Salt Water Pool): All parts of the heating and pumping systems. Pool and/or hot tub (including exterior hot tub) are covered if they use common equipment. If they do not use common equipment, only one or the other is covered, unless an additional fee is paid. Note: Coverage on the hot tub and/or pool is contingent upon receipt of Company approved inspection report done while unit is up and running. If Company approved inspection has not been performed, please call Company to schedule inspection (cost $65). Excluded: Pool sweep motors, lights, liners, filtration system, jets, control switches, computerized control boards and ozonator, fuel storage tanks, built-in or detachable cleaning equipment including pop-up heads, turbo valves or covers.

Well Pump: All parts of well pump used for main dwelling only.

Well must be primary water source to residence. Excluded: Well casings, tanks (pressure, expansion, holding or storage, etc.), gauges, piping, control panels, electrical lines leading to or connecting pressure tanks and main dwelling or re-drilling of wells.

Septic/Dry Refuse Tank (for domestic use only): We will clear main line stoppages that can be cleared through an existing access. If the stoppage is due to septic backup, we will pump the septic tank once during the contract term. Excluded: Broken or collapsed sewer lines, roots, stoppages that prevent the effective use of any sewer machine cable, cost of finding or gaining access to septic tanks, cost of sewer line hookups, disposal of waste, chemical treatment of the septic tank and/or sewer lines, tanks or leach lines, cesspool, any mechanical pump or systems and excavation.

Sewage Ejector Pump/Lift Station: Failure of ejector pump if located within the main dwelling. Excluded: Sewer line and inaccessible pump.

BLUE RIBBON PREMIER UPGRADE - (PUG) (included in Platinum Plan): Appliances: rollers, racks, removable baskets, rotisseries, handle knobs, buckets, lights, lock and key assemblies and shelves. Air conditioning: window unit. Garage Door: hinges, springs and remote. Plumbing: main sewer line cleaning, faucets (chrome), shower heads and arms, toilet tank and bowl (2 pieces white), urinals, power flush mechanisms, hose bibs (excludes freezing), pressure regulators and hot water dispenser.

Heating system: registers and grills. Maximum limit $120 per system per contract period.

PREVENTIVE MAINTENANCE CHECK AND CLEANING (PMC) (included in Platinum Plan): At your request and with the payment of the co-pay per item, we will perform one preventive maintenance check per item during the term of this contract on any of the following covered items: kitchen appliances, laundry appliances, water heater, heating system, cooling system, and garage door opener. Note: Co-pay is not waived on renewals.

SUPPLEMENTAL COVERAGE - (SHC): Additional coverage for boiler: circulating pump and fill valve. Tank-less water heater: all mechanical components. Code upgrades associated with necessary heating system, air conditioner and water heater replacement. Power Vents. Maximum limit: $1400 per contract.

TERMS OF COVERAGE

Service: When service is needed, you must telephone Company directly within three days after the problem is discovered, 303.986.3900 or Toll Free 800.571.0475. Company accepts service calls 7 days a week, 24 hours a day.

1. Service technicians are chosen by Company, in its sole and absolute discretion. Homeowner, Investor or their Tenant agree to pay the $65 co-pay for each service call and are responsible for all charges, if not covered. If technician is not available, the Company may authorize Homeowner, Investor or their Tenant to contact a local technician. Company will reimburse for covered claims with a valid authorization code (minus co-pay) on invoices submitted within 30 days of claim. Homeowner, Investor or their Tenant are responsible for any trip/fuel charges that may be assessed and for missed service calls. Payment should be made to the Company’s service technician at the time the work is performed. Company will have no further responsibility under this contract and will not respond to any new request for service, when any previous bills are outstanding. Failure to pay such fees will result in suspension of coverage until the fees are paid. At that time, coverage will be reinstated, but the contract period will not be extended.

2. Service Guarantee: A service technician will respond within 24 hours of your placed service call to schedule an appointment or the co-pay may be waived. Homeowner, Investor or their Tenant are required to be available for contact, service and to establish necessary appointments. Limitations: Weekends and holidays (weekends and holidays begin at 5 p.m. the previous day).

Non-emergency repairs will be made during normal business hours. If you should request us to perform non-emergency service outside of normal business hours, you will be responsible for payment of additional fees, including overtime. Reasonable efforts will be made to expedite service in emergencies. Company will decide what constitutes an emergency.

3. Any repair or replacement of systems and appliances under this contract is warranted for 30 days. If such system or appliance fails for similar reasons after this time, an additional co-pay will be incurred by the Homeowner, Investor or their Tenant to address the problem. Co-pays and charges will be paid by the Homeowner, Investor or their Tenant in accordance with the service technician’s usual rate schedule existing at the time that services are rendered.

There may be an additional fee charged by the service technician to dispose of old system and appliance after completion of work.

misuse, noise, rust or corrosion, parts not available, discontinued parts, fire, smoke, earthquake, storms, lightning, flood, water, freezing, roots, theft, accidents, war, riots, vandalism, settlement of earth, pest or pet damage, acts of God, conditions beyond Company’s control and any problems caused in any fashion as a result of asbestos or other toxic materials.

4. Company will not upgrade or pay for additional cost or expenses that may be required to complete repairs due to, but not limited to, building or zoning code requirements or violations and connection or disconnection from public utilities. This includes city, county, state, federal and utility regulations and upgrades required by law and cost of permits, if required, at time of service.

5. If Homeowner, Investor, Tenant or other service technician alters, installs, repairs or modifies any system or appliance covered by this contract or damages it in the course of any remodeling, installs, repair or misuse, Company is no longer obligated to provide coverage or service with regard to that item.

6. This contract does not cover systems or appliances that are underground, encased in concrete or otherwise inaccessible.

Company will restore drywall to a rough finish when it is necessary to open walls to complete covered repairs. Company is not responsible for trim, texture, paint, wallpaper, tile, wood, carpet or the like which in any respect may be damaged as a result of the Company’s attempts to repair or replace systems and appliances covered by this contract. Company is not responsible for the costs of finding, gaining or closing access to covered items or for additional charges to remove or install related or non-related equipment to make a covered repair or replacement.

7. Homeowners, Investors and Tenants only remedy for damages from liability claim against the Company, regardless of the form of action, shall not exceed the reasonable market cost for repair or replacement of item in dispute and shall not include consequential, secondary, special, punitive or other damages.

8. Company is not responsible to repair or replace systems and appliances classified by the manufacturer as “commercial” or commercial equipment modified for domestic use, or residential properties used in a commercial venture.

9. Common systems, appliances, areas and facilities are not covered unless the plan is for an approved duplex, triplex or fourplex property and owned by the party named in this contract. Units of five or more must be covered individually.

10. Solar systems, equipment and components, including solar heating and hot water systems and holding tanks, are not covered.

4. Any calls for service must be made within the contract period.

EXCLUSIONS AND LIMITATIONS OF LIABILITY

1. The Company has the sole right to select the technician to perform service, is not liable for service performed without its approval and will not reimburse the policy owner for unauthorized repairs.

2. Company has the sole right to determine whether to correct a malfunction by repair or replacement. Parts and replacements will be with similar quality and efficiency, except as noted in contract.

Company is not responsible for matching dimensions, brand or color of covered items or for repairs arising from manufacturer’s recall of covered items or any items while still under an existing manufacturer’s, distributor’s or other warranty. Company is not responsible for the disposal of any items, including any haul-away fees.

3. This contract does not cover systems or appliances for repairs, upgrading or replacements required as a result of improper installation, inadequate wiring, capacity, lack of efficiency, overloads, power failures, missing parts, failure to clean or maintain, neglect,

11. Electronic or computerized management and appliance management systems are not covered.

12. Maximum coverage shall be up to $2000 for each gas, electrical and hot water heating system, heat pump, dual pack, air conditioner or evaporative cooler, $1600 for electrical system, hot tub or pool, $1000 for each water heater, $750 for each refrigerator, $250 for each icemaker (icemaker repairs also count towards refrigerator maximum), $250 for hood, kitchen or bathroom exhaust fans, $600 for each sewage ejector pump, garage door opener, kitchen or laundry appliance, $1500 for each built-in double oven (double coverage not available on built-in double oven), $1000 for each gas fireplace, $800 for each whirlpool tub, $1200 for each well pump, $500 for septic system pumping , $350 for roof leaks, $250 for lead or galvanized piping, per contract term and $120 for each ceiling fan or drain cleaning. Company reserves the right to issue cash back on any item covered by contract in lieu of repair or replacement. Cash reimbursements are based on our negotiated rates with our suppliers for repairs or replacements. Accounts

receivable and outstanding balances may be deducted from any claims over $100. An administrative fee, up to 8%, will be charged on all monthly billings. Cash reimbursement transactions are valid for 90 days.

13. Foundation or structural elements, including but not limited to walls, concrete, beams or similar structural components and cosmetic defects or design flaws are not covered by this warranty.

14. This contract may be governed by the provisions of the “Colorado Consumer Protection Act” or the “Unfair Practices Act”, Articles 1 and 2 of Title 6, C.R.S. and the homeowner may have a right to civil action under such laws, including obtaining the recourse or penalties specified in such laws. The losing party in any legal dispute involving this contract shall pay the prevailing party’s court costs and attorney fees.

15. Please see Declarations, Covered Systems and Additional Coverage sections for additional limitations.

CANCELLATION AND TRANSFER

1. Company may declare this contract void

i. in the event of fraud or of material misrepresentation by Homeowner, Tenant or Representatives of any fact or circumstance relating to the systems or appliances covered by this contract. ii. premium, co-pay or accounts receivable not paid. Accounts receivable may be turned over to collections if not paid within 60 days. iii. in the event of a threat to harm, or actual harm to the safety or well being of Company, any employee of Company, a Service Contractor, or any property of Company or a Service Contractor.

2. This warranty policy is transferable, agreement remains with the property and may be extended for an additional fee.

3. Homeowner may cancel this policy upon 10 days prior written notice to the Company, and shall be entitled to a pro rata refund of the paid contract fee for the unexpired term, less an administrative fee (10% of the contract price) and any costs or expenses incurred

by Company in providing services to the homeowner, including costs/expenses paid by Company for service calls and parts.

Homeowner shall be liable to pay Company any amounts exceeding the contract price due to costs or expenses incurred by the Company and costs/expenses relating to the warranty services.

Homeowners who pay on a monthly basis for a specific coverage period may cancel this policy upon 10 days written notice to the Company and shall then pay to Company the total monthly payments due up to and including the date of cancellation, plus an administrative fee (10% of the contract price) and any costs or expenses incurred by Company in providing warranty services to the homeowner from the start of the contract term until the date of cancellation, including costs/expenses paid by Company for service calls and parts.

RENEWALS

1. Upon receipt of payment, Company may elect to renew this contract at Company’s option, contract owner will be notified by mail and contracts are for 12 months of coverage.

2. Fourth term of coverage will be provided free, upon property owner’s request, as long as Company has paid no claims for three consecutive terms. New Construction Plans excluded.

3. Homeowner acknowledges that each party or parties have read, understand and agree to the terms and conditions of this contract and acknowledge receipt of an exact copy of this contract.

Terri Lane

By ____________________________________________________________ By ____________________________________________________________ WARRANTY RECIPIENT DATE PRESIDENT DATE

blue ribbon Home Warranty Incorporated

This contact and its contents are subject to copyright and are the exclusive property of Blue Ribbon Home Warranty, Inc. Copying, reproducing, or facsimile is prohibited without prior written authorization of Blue Ribbon Home Warranty, Inc. Prices and terms are subject to change.

Copyright © 1985 - 2019 BRHW, Inc. Blue Ribbon Home Warranty, Inc. All rights reserved.

1/2019