Canterbury Eye On Communities - 2023

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NEIGHBOURHOOD SUPPORT MAGAZINE CANTERBURY DISTRICT SUMMER - 2022/2023

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CREATING SAFE, RESILIENT AND CONNECTED COMMUNITIES www.markat.co.nz/eye-on-communities


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Contents 4 5 7 11 15 17 19 21

About Neighbourhood Support Neighbourhood Support contacts Neighbourhood Support Christchurch Area Junior Neighbourhood Support Ashburton District Neighbourhood Support North Canterbury Neighbourhood Support Selwyn District South Canterbury Neighbourhood Support

27 29 33 38 45 47 51 52 53 54

Out and about - Lyttelton Be safe, feel safe Community Driver Mentor Programme Why you need to be slightly mad to build Hornby Community Patrol Citizens Advice Bureau Something new to do in your community Victim Support Inclusive volunteering – keeping it safe! Everyday opportunities: Lots of learning

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About Neighbourhood Support

History Neighbourhood Watch was introduced to New Zealand as a crime prevention initiative in the late 1970s. The initiative evolved to become Neighbourhood Support New Zealand, a community owned and managed organisation with a wide-ranging interest in community support, safety and crime prevention. Neighbourhood Support became an Incorporated Society in 2000. In 2001 it signed a Memorandum of Understanding with the New Zealand Police. The purpose of the Memorandum of Understanding is to establish and promote a collaborative working relationship between Neighbourhood Support New Zealand Incorporated and the Police.

Objectives Neighbourhood Support aims to make homes, streets, neighbourhoods and communities safer and more caring places in which to live.

This is primarily achieved through the establishment of small cells of households known as a “Neighbourhood Support Group”, comprising anywhere from four to 50 residential households in a single street or suburb. Groups throughout a single suburb or a wider town or city area are co-ordinated either via a civilian co-ordinator, or through a Community Constable based at a local police station. The main purpose of the groups is to encourage neighbours to know one another and share information on crime or suspicious activities in their area. Early contact with authorities such as the police is also encouraged for reporting of unusual observations or unacceptable behaviour. Crime prevention information can also be shared with group members via Community Constables, or Neighbourhood Support Area co-ordinators. A secondary objective of Neighbourhood Support is to facilitate communication between Civil Defence (Emergency Management) and the community during a man-made or natural disaster affecting residents.

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Canterbury Region Neighbourhood Support Contact Details Ashburton District Sue Abel C/- Ashburton Police Station Postal Address: PO Box 34, Ashburton 7740 Office Phone: 03 308 3558 Mobile: 027 296 1006 Email: sue.abel@safermidcanterbury.org.nz

North Canterbury – Waimakariri, Hurunui and Kaikoura

Dalice Stewart Address: c/- Kaiapoi Police Station 149 Williams Street, Kaiapoi Phone: 027 647 9443 Email: admin@ncns.org.nz www.northcanterbury.getsready.net

Christchurch Area - Ōtautahi Christchurch and Te Pātaka o Rākaihautū Banks Peninsula

Murray McGusty Postal Address: PO Box 16103, Hornby 8441 Office Phone: 03 353 8729 Email: admin@canterburyns.net

Selwyn District Sue Jenkins Selwyn District Council Postal Address: P O Box 90, Rolleston 7643 Phone: 0800 735 996 Email: sue.jenkins@selwyn.govt.nz

South Canterbury Betty-Ann Smart Address: c/- Timaru Police Station 20 North Street, Timaru 7910 Phone: (03) 687 9802 Email: scns@xtra.co.nz

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A change of name and a change of game? - Christchurch Area Kia ora koutou A period of change… at the recent annual general meeting, it was resolved that we will change our name to more accurately reflect the area and communities that we serve. The new name is Neighbourhood Support Christchurch Area Incorporated. This name was chosen from a list of four or five suggested names. As most of you will be aware, we cover the same area as the Christchurch City Council (Ōtautahi Christchurch and Te Pātaka o Rākaihautū Banks Peninsula). We are commencing a revision of our constitution to bring it in line with new legislation and to provide an updated direction for our board. This magazine will have a change of format/ layout over the next year or two, as we make it more readily available to those who want an electronic copy – through the QR code or link. It will also more clearly reflect the different areas of Canterbury.

There will still be the opportunity to get hard copies of the book. If books are posted to you, please pass them on to other members of your group once you have read them. Now for a big surprise! After a terrible time with both our work vehicles breaking down, we have the excitement of receiving two brand new vehicles sponsored by Cockram Kia. This is fantastic for us as we venture into the summer months and attend various events all over the city and Banks Peninsula. We are extremely thankful to Cockram Kia for their confidence in us and the Neighbourhood Support concept. We know this will be a very successful partnership. Look out for us driving about, you’ll spot our well-designed decals! As always there are many organisations and people to thank for their support to Neighbourhood Support. A big thank you to my work colleague, Elissa, who not only embraces her role with young people and the schools she works with. She has also shared her knowledge and expertise in governance matters, playing a major role in the review of the constitution and our internal operating procedures. As always, a book like this cannot be produced without the generosity of those people and businesses that advertise in it. Where possible please support them. We are also very grateful to people who have taken time to write articles for this book. Page 7


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Here are the links to video clips relating to the Avonhead/Russley Safety Initiative, a joint project initiated by the Community Board involving Police, FENZ, Neighbourhood Support and Community Patrols. The recent expo and interaction with the community has given us many ideas to continue working together in this and other communities.

Summer is coming and for most of us some holidays too. Take a moment to chat to an old neighbour or welcome a new one. Many of you will have planned ‘Summer with your Neighbours’ events and we hope they go well. We always like to hear about them and see photos.

Noho ora mai, Murray NSCA Manager

Avonhead Safety Project Video www.youtube.com/watch?v=mQ0_TSqgoy8

Neighbourhood Support Christchurch Area Which covers the area of Ōtautahi Christchurch and Te Pātaka o Rākaihautū Banks Peninsula: Avonhead Russley Community Safety Expo www.youtube.com/watch?v=ULbVqbaZpk0

03 353 8729 Page 9


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Junior Neighbourhood Support - Christchurch Area If I break down the outcomes of the Junior Neighbourhood Support programme, I can simply use two categories: looking after yourself and looking after your community. I would say there is an even balance in what the students choose, but most think wider than themselves and want to do good for their community. They apply the messages of safety, taking action, reporting and preparing for emergencies, but also to those of belonging, respect, taking notice, volunteering and having pride.

Here are some fun examples.

Belfast School - Firewise programme - the younger students learnt about getting out of a smoke-filled house, then, helped by the JNS leaders, they had to crawl through a dark inflatable maze, which simulated a smoke-filled house.

St. Teresa’s - Students measured and divided a thin rose garden into seven even areas and planted flowers in the colours of a rainbow; perhaps a link to Noah’s Ark story, or a lesson in the colour wheel. It has added bright colours to beautify the front of the school and to welcome visitors, and the children are proud of their work.

Waltham School - Leaders set up an experience game. First, they painted stones with each having an action like, fly like a butterfly or sing,”Ring a ring o’ roses”. These were hidden just before morning break and then the leaders got to watch and hear the laughter as the action unfolded. Notes were taken on how to make it work better next time, like writing on stones to re-hide them as some children ran around collecting them all! Page 11


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Shirley Intermediate - Getting recycling right - to make it really clear what the council can recycle through their systems and sell on to recycling businesses. Students had to re-collage posters to make them specific to Christchurch and that is a big help to save the world!

Awards were also given out with one of the youngest recipients Cara from Addington Te Kura Taumatua.

There was also the wonderful opportunity to nominate a group of children from Beckenham Te Kura o Pūroto School for a Keep Christchurch Beautiful Award. This was for their work protecting the plants and wildlife at the ponds adjacent to the school. Knights Stream School - Is in a new suburb, landmarks are just forming and the identity of the community is still developing. Teeshirts to advertise their area, like the Eiffel Tower would for Paris, were designed with local trees, buildings and birds, and a whole school assembly unveiling was planned.

The award was presented on behalf of the larger group, to four specific students who are weeding the area in their own time and reaping the benefits of working with nature, talking about how relaxed they feel when they are there, and the extra bits of nature they are noticing. All the best for the summer. Enjoy time with friends, family and neighbours.

Belfast School - The Big Day Out was able to happen again, this time with Fire and Emergency NZ and NZ Police attending. It was a tightly timed process but we got over 600 children through a talk, and the vehicles within an hour and a half.

Regards Elissa Smith JNS Co-ordinator Page 13


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Ashburton District Neighbourhood Support Ashburton District Neighbourhood Support works to connect our community ensuring it is safer, more connected and well informed. We currently have 5,000 + signed up to Neighbourhood Support and our Gets Ready database, so a huge thank you to our co-ordinators and neighbours who have come on board. Gets Ready registers members and once registered, members will receive alerts and information from Civil Defence, Police and FENZ (Fire and Emergency). Ashburton District Neighbourhood Support will work alongside neighbourhoods to create street groups with co-ordinators to ensure these groups are communicated with. We do this by emailing information such as crime prevention strategies, Civil Defence weather warnings and Fire and Emergency safety messages. This information proves to be extremely valuable. In an emergency and on a day-to-day basis your neighbours are your first line of support. Once you become a registered group you will receive welcome packs and street signs to signal it is an area that is registered with Neighbourhood Support and that neighbours will be keeping a close eye on that area. This all contributes to a useful structure in neighbourhood resilience and has proven to be a good tool against crime.

Why join a Neighbourhood Support Street Group? There is strength in numbers. A neighbourhood support group brings local people together to share information, ideas and connectedness. Together: • You can assist one another • Reduce crime • Minimise anti-social behaviour • Prepare for Civil Defence outcomes • Engage Police, emergency services or support services • Liaise and co-operate with other like- minded groups • Decrease social isolation. For more information or to join Ashburton District Neighbourhood Support, contact us as detailed below.

Sue Abel Ashburton District Neighbourhood Support co-ordinator 027 296 1006/03 308 3558 Sue.abel@safermidcanterbury.org.nz

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North Canterbury Neighbourhood Support North Canterbury Neighbourhood Support work to connect communities in Waimakariri, Hurunui and Kaikoura to ensure communities are safer, more resilient, connected and well informed.

Why join a Neighbourhood Support Street Group?

A big thank-you to our 3,500+ members who have already signed up to North Canterbury Neighbourhood Support via our Gets Ready website. Gets Ready is a tool used to register members of Neighbourhood Support. Once registered, members will receive official information from Police, Councils and Civil Defence.

• • • • •

North Canterbury Neighbourhood Support will work alongside neighbourhoods to create street groups and then ensure these groups are communicated with. We do this by emailing credible information such as crime prevention strategies, weather warnings, and civil defence emergency information. This information proves to be extremely valuable to all communities. In the event of an emergency, your neighbours are your first line of support. We can assist neighbourhood groups to develop their own emergency plans, which outlines working together to combine skills and resources and identify any key needs in times of an emergencies. North Canterbury Neighbourhood Support also provide street signs,to your neighbourhoods as well as letterbox stickers. These have proven to be very useful to deter crime.

There’s a strength in numbers. A neighbourhood support group brings local people together to share information, ideas and connectedness. Together, you can assist one another to: Solve local problems Reduce crime Minimise anti-social behaviour Support victims of crime Learn to prepare and cope with civil defence emergencies • Engage Police, other emergency services or support agencies • Liaise and co-operate with other like-minded community groups • Decrease social isolation. To join North Canterbury Neighbourhood Support or find out some more information please get in contact with us using the below information. We look forward to connecting with you.

Dalice Stewart www.getsready.northcanterbury.net www.ncns.org.nz www.facebook.com/ NorthCanterburyNeighbourhoodSupport/ Page 17


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Neighbourhood Support Selwyn District Neighbourhood Support and Civil Defence in Selwyn had a very busy time over winter, working together and responding to some major flooding in the district. During July alone, the Civil Defence Emergency Operations Centre was activated three times for different flooding events. Several homes were evacuated and many more were successfully protected with sandbags to prevent the water getting in. Neighbours worked together in our rural areas including Hororata, Springfield, Selwyn Huts, and Ladbrooks to fill and place sandbags and protect homes for each other, and for their local elderly and vulnerable people who were not able to do this for themselves.

A great example of the value of connected neighbourhoods. In late September the Selwyn Civil Defence Emergency management team went to Glentunnel and did a public education presentation called Are You Ready? More than 50 people from the local community attended along with representatives from Fire and Emergency NZ and Police. There were some enthusiastic discussions about what people can do to be prepared for emergency events, as these seem to be becoming more and more frequent these days. Top tips were: • Make a household plan including all members of your whanau, • Store some water • Get to know your neighbours, so you can support each other when these emergencies do happen.

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South Canterbury Neighbourhood Support Why join our network?

How to get involved

A well-connected community helps improve the safety, resilience, and well-being of all.

It’s easy! You can join individually, join a group, or start one, you decide what works best for you.

If you live in the Timaru, Waimate or Mackenzie Districts, you can join our network to receive an information pack, email newsletters and alerts. You can join, or start, a street group which could help you: • Get to know the people that live around you • Receive emails and alerts from our partners, including Police and FENZ • Gain tips and resources to improve neighbourhood safety • Be better prepared for emergencies. By working together, we make our neighbourhoods safer and more welcoming.

You could: • Meet regularly, or as needed • Stay connected online, by phone, face to face or by email • Undertake some neighbourhood projects. Our projects TAGLINE – We work with Community Patrol to identify, remove and record graffiti. SHOPSAFE – We work with Police to connect retailers who support one another to deter retail crime. AORAKI CONNECT – Our volunteers connect with Multicultural Aoraki to welcome and support newcomers. RURAL CRIME PREVENTION – We work with Police and rural communities to look out for one another helping prevent rural crime.

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There are many challenges our communities face these days. It seems life is much more complicated than a few decades ago. An increasing number of people struggle to cope with life as it is. The question is, what can we do to minimize that? People are social beings. We need to feel part of the clan around us. The way we experience acceptance or rejection plays an important role. What are the norms of the community in which we live? When these norms conflict with our standards, we may experience higher stress levels. Studies show that when people notice a decline in their community, many stop caring, and then things go downwards very quickly. Have you noticed, when someone maintains the lawn on the grass berm, how others around them also do that? When people throw rubbish around, leave damaged cars parked, tyre burnout marks and graffiti appear, that is when people notice the lack of care. Unfortunately, that attracts dodgy characters, and vandalism and bad behaviour increase before long. One of the first signs of a declining society is lousy driver behaviour. It does not take long for people to figure out a lack of enforcement. The issue is not necessarily a lack of concern of the police, but all the incidents police attend. Good people should not think that it is ok to break the law when there are no police around. As Edmund Burke had said more than 100 years ago: “The only thing necessary for the triumph of evil was that good men should do nothing.” Here is where you and I come in. Are we willing to stand up for what is right, or would we argue that nobody cares and let our neighbourhood sink into the abyss? We could start by doing what is right and take action to care for our neighbourhood by looking at our behaviour and actions. Diligently report bad behaviour to the police or your local council. Yes, some people may argue that dobbing in somebody is a bad thing. The sad thing is that by not doing it, we contribute to the decline of our neighbourhood. How will you answer your kids or grandkids one day when they ask you how things got so bad? It is up to us to leave them a good neighbourhood. Daniel Naudé Road Safety Coordinator (South Canterbury)

Daniel Naudé | Road Safety Coordinator 027 438 6285 | daniel.naude@timdc.govt.nz | www.scrs.org.nz Page 22


We joined forces with FENZ, Police, St. John’s and other organisations to create an emergency information poster for younger children and older people, and it will be translated into different languages for newcomers and migrants too. We take it for granted everyone knows how things work in an emergency but if you’re in a stressful situation a reminder could save lives.

We spent a year seeking funding and with the help of Pub Charity, Neighbourhood Support and The Aotearoa Gaming Trust, we acquired a new Tivoli, with support of Bob Driver SsangYong, Timaru.

Community events We recently partnered with AMI, FENZ, Civil Defence, St. John, Red Cross and the Coastguard to run a ‘Safer Communities Event’ in Twizel.

As a charity we are grateful to all our members, volunteers, partners and funders who help us help you look out for one another and create safe, resilient and connected communities.

Those that visited received free information, coffee and BBQ. It was a lot of fun, with activities for all the family. This year has been exciting - we have new wheels! In 2019 our community vehicle was damaged in the Timaru hail storm and was assessed and written off in 2020.

It’s fantastic! We are now able to continue to support our members, volunteers and partners, and attend events, meetings.

To find out more see www.neighbourhoodsupport.co.nz or contact us on (03) 6879802, or scns@xtra.co.nz. Join free online at www.southcanterbury.getsready.net to get started! You can even support us from your armchair! Follow our Facebook page – South Canterbury Neighbourhood Support Gets Ready.

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Out and about – Lyttelton Ever wanted to have free coffee with a cop? The area managed by the Lyttelton Police station may soon be offering that opportunity. Lyttelton has had a Police station in the town for over 130 years and Sergeant Anna Partridge is the first female supervisor, a role she has held since March this year. The original Police station was built in the 1880s and was demolished in 2014 after being damaged in the Canterbury Earthquakes. A prefab on site currently provides office accommodation. Lyttelton Police cover an area from Port Levy, around the bays of Lyttelton Harbour and over the hill to include Sumner, Heathcote and Ferrymead, thereby providing a real mix of both rural and metropolitan policing. Each community proud of its own identity. Anna and her team are keen to break down barriers and become more accessible to the

community. Hence the ‘Coffee with a Cop’ idea. It gives the public the opportunity to come along and have a low-key chat with their local Police, where they can talk about issues that concern them or just meet the local Police over a cup of coffee. Regular meetings and interacting with groups helps to open up discussions on crime prevention, keeping ourselves and communities safe. Planned use of a mobile Police base in the area will also provide more accessibility to the Police. Staff attend as many front-line and community jobs as possible however, Lyttelton is not a 24-hour station. Anna is also the chair of the Women’s Advisory Network for Canterbury Police, role modelling a career path for other women in police.

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Be safe, feel safe Being safe and feeling safe starts with all of us. Members of current Neighbourhood Support Groups (NSG) understand this and take an active part in ensuring their street and neighbourhood is as safe as possible. If you are not a current member, please consider the benefits of being involved with an NSG. Safe strong communities are a product of community members taking an active part in thinking about their and others’ security. Find out more at: www.neighbourhoodsupport.co.nz and www.cpnz.org.nz and get involved.

The residents of Ōtautahi Christchurch and Te Pātaka-o-Rākaihautū Banks Peninsula can have a confidence that Police and partners such as Neighbourhood Support and Community Patrols are always in the community at the times when a real difference can be made to all our wellbeing. Having said this, of course you are the best judge of what is right in your neighbourhood. If something does not feel right, then it may well not be. So always call 111 in an emergency, or 105 if you want to update the Police on an activity you have seen. Don’t let suspicious behaviour go unchecked.

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Thefts from cars (particularly those parked in public places), remains an ongoing concern to Police. The simplest crime prevention advice I can give you is and has always been the same: remove valuables from vehicles that are being left unattended.

Simple crime prevention advice of closing the door when you are not in the garage, or working from of your garage, would reduce the numbers of us that are victims to theft of our property. Speed limits for many suburbs have been reduced for example and it is now common that the maximum speed limit within residential communities is 40 km/h.

At the very least please remove from display any item of value and place it in a boot or glovebox for example. Many thieves will only break into a car with obvious property on display. With the advent of spring now upon us, please check your property security, ensure locks are all in good condition, smoke alarms work, and you are familiar with anything new in your surroundings. Burglary (from garages where the door has been left open). is another all-toocommon occurrence.

On a positive note, I am frequently reminded of very good things that happen in this very safe city. In Christchurch we have an ethos of looking after each other and supporting those in trouble, and I encourage you to continue to do this as much as you are able. Our many volunteer groups perform a myriad of tasks that benefit us all and contribute to this city being one we should all be proud to be part of. Keep safe and enjoy the season.

Roy Appley Senior Sergeant Community Services Christchurch Metro

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Community Driver Mentor Programme (CDMP) The Neighbourhood Support network was instrumental in the launch of the first Community Driver Mentor Programme in 2014 by providing three quarters of the mentors.

in the provided car. In this way you instill and help foster positive habits that provide long term benefits for the learner driver. You genuinely will be helping transform an individual’s life and making our roads safer.

Since then, the programme has benefited over 700 drivers burdened with barriers that restricts their progress in achieving the next level of licence.

“After being a mentor, this is my second time round; I can unequivocally say that it makes a difference. The driver becomes better informed and better skilled on the road. We are making safer drivers.” Denis - mentor

The Christchurch Community Driver Mentor Programme, hosted by The Salvation Army, is sponsored by Waka Kotahi (NZTA), CCC, Stadium Cars, Gary Cockram Hyundai, Christchurch Police and Proactive Drive Trust. The programme matches learner drivers, without access to a driving mentor, with experienced volunteer drivers who supervise the learner whilst driving, assisting in their becoming better and safer drivers on our roads. Providing support as one of our mentors will help a learner driver prepare for the restricted driving test and directly influence their development as an all-round better driver.

“Becoming a mentor has to be the most rewarding and mutually beneficial role I have ever taken on.” Michael - mentor

“I have really enjoyed being a mentor for Nora; she is a gorgeous girl, who listens so well and takes everything on board. She is respectful and always so polite and grateful of me giving up my time. It has definitely made me more aware of my own driving and I am now considering taking the driving one step further and becoming a driving instructor!“ Gabby - mentor

Mentor Support As a mentor you receive: • Training workshop • In car instructor training • Use of our automatic ANCAP 5 star rated Hyundai car • Ongoing support from the programme coordinator • Recognition for your service as a volunteer mentor. Each mentor supports their learner driver via two one-hour practice sessions each week

Andrew McWilliam ASARS Team Leader Driver Programmes Coordinator Christchurch /Canterbury/West Coast 021 225 7896 andrew.mcwilliam@salvationarmy.org.nz Page 33


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Make a plan - no panicking allowed After a couple of years of staying local due to the pandemic, travel restrictions are now off, and summer is almost here. The roads are getting busier with people starting to venture further afield than they have for a while, which is great.

back into the line of the traffic at the last minute. Make the turn, pull over safely and then make a new plan to head back where you want to be.

Although us Kiwis think we have it sussed and all NZ roads are the same, they are not. When we start exploring our own back yard further than we have for a while, or head into neighbouring cities and towns, we find road layouts and signs that we have not seen before, are a bit confusing, or were not there last time we travelled through. That’s on top of the GPS telling us to head down a shingle road we know won’t turn out so well. When the unexpected happens and you change your mind for where you want to be going, or the road layout is not what you thought, don’t panic, go with it, and pull over when safe and make a new plan.

If you are unsure of where your next turn off is, don’t panic when you come across it suddenly and make the turn no matter what. Continue past, pull over when you can and make a safe plan. It may take an extra minute or two, but it is well worth that to keep your family, friends, yourself and other road users safe. Have a great summer everyone.

If you have indicated a right turn, and as you approach the intersection you see it is the wrong road, don’t be that person that pulls

Vaughn Lapslie Senior Sergeant | Canterbury Highway Patrol – Serious Crash Unit Our Goal ‘Safe Roads – Preventing death and injury with our partners’ Page 35


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Adrian Kay has owned and operated Dream Doors Christchurch since 2012. Dream Doors Christchurch has won the Dream Doors New Zealand Franchisee of the year, every year from 2013. Dream Doors Christchurch also won the prestigious Westpac Franchise Association of New Zealand “Franchisee of the year – Home Services” in 2017, and now have just won the “Westpac New Zealand Franchise Awards 2021” for Excellence in Customer Engagement. Dream Doors specialises in renovating and replacing kitchens as well as designing for new builds. We understand the importance of creating a fabulous and functional space in the heart of your home for you and your family. Spending time together is one of the greatest investments you can make. Something amazing happens when you prepare and share food.

Whether you require our facelifting approach to modernise your kitchen, with new benchtops, doors and drawer’s fronts, or you require new cabinetry and layout, we will work with you to achieve your needs within your budget. We will present you with a wide range of NZ made beautiful, quality product choices, and guide you through the decisionmaking process. The Dream Doors team prioritise keeping disruption to a minimum for you and your family, with facelifting services often completed within one or two days. With an experienced and dedicated team, we are the trusted choice for your kitchen requirements. Adrian and his team of skilled tradesman take great pride in their work and are ready to help you make your New Kitchen or Kitchen Renovation dreams come true. So, what are you waiting for? Get in contact with us today to supply all your kitchen renovating needs.

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Why you need to be slightly mad to build By Deb Smalley

We are building a new home and people say “That must be exciting”. Actually, it’s more like trying to complete an enormous jig saw puzzle – with a chimpanzee assisting and the dog that has eaten several key pieces. Oh well, it’s only the biggest investment most of us will ever make, no pressure then. I have noticed since the build started that the recycling bin is much fuller these days if you get my drift. It all started with the barn when the timber poles somehow got lost in a transport yard and took months to replace. When the metal cladding finally arrived, it was all scratched and then the roller door got damaged when it was installed. The company was foolish enough to later email a satisfaction questionnaire. The bloke used some interesting words to provide the requested feedback; ‘blundering maladroit baboons’ were some. So, the house started and first came the concrete placers – a sturdy breed noted more for strength and stamina than brain power. On the cold and very early morning that the floor was poured, I offered to make coffee for the lads. One requested “Seven sugars thanks darl,” and I paused wondering if I had heard him correctly, and he quickly offered “Yep seven - I’ve cut down”. During mid-winter the scaffolders got their Page 38

truck buried to the rear axle when they parked on the grass after being expressly told to stay on the shingle driveway by the bloke. It was freezing cold, raining and I was very grumpy. I told the driver off using words (swearing), that a scaffolder (see concrete placer), would clearly understand and they all avoided eye contact with me for some time afterward. The dog enjoys all of the visitors and tries to steal or beg tradie lunches daily. The roofers have chased him around the paddock with a pie bag in his mouth. He was also caught sneaking off with a bag of potato chips and has developed a shocking Gingernut habit. I think that he can hear the lid coming off the biscuit jar from at least one hundred metres. He also stole and took a number of electrical switches into the paddock because they were plastic wrapped; he thought they were food. Current issues are the plumber can’t figure out how the hot water heater will fit under the kitchen bench, the timber ceiling was designed incorrectly, and my expensive brass front door handle is missing. At least the bloke has not had any trips to hospital yet after another saw accident. It is early days however, and there are lots of nice cutting tools about. The goal is to have a lovely home to enjoy and be proud of - but what does that look like? We have posh sounding rooms like a scullery and powder and mud rooms.


Obviously, you have to be on the same page as a couple building, but that does not always happen easily. Our process involves a lot of negotiation (arguing with enthusiasm, manipulation and sulking) Women love detail, colour and textures such as wallpaper, fabrics, candles and cushions. Professionals call it layers, but the bloke thinks I have an out-of-control cushion addiction bordering on psychosis. I am disqualified from purchasing any further but I am distracting myself by now buying mirrors and lights. I picked a colour for the external cladding that was described in the catalogue as a warm greige or brown grey and refined. The bloke just said “It’s just grey” and hates it. The internet says it is one of Dulux’s most popular colours, but the bloke still says NO.

Sleep can be difficult. When I was ordering the plumbing stuff, I used to be awake at 2am considering taps, mixers and bath spouts. Later it was kitchen design and now I’m trying to finalize flooring, but the bloke has vetoed the tiles for the laundry, saying they look like the floor of every public toilet floor block. Bullocks! Luckily, he has been super busy building which keeps him occupied and tired, so he mostly stays away from my decorative stuff. I say that when he is not building his official role is the naysayer – the formal disapprover. He was quite worried when I chose black wallpaper with a gold pineapple pattern for the entrance foyer. Luckily for him it didn’t work out, so now I have found black paper with metallic gold bees instead; it’s totally different I say.

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I have a jungle pattern in the powder room (guest loo with a basin and mirror). It has monkeys, leopards and some weird lizard thing. The bee pattern got used again in a different colour somewhere else in the house and there is a Wild Bird in Ornate Swamp pattern going in the master bedroom. Well, that’s not what it’s called obviously, but it is a fair description. I think that the wallpaper lady at Hubbers hides from me now and I’m on the SPCA’s suspect weirdo list. Let’s not talk about the taxidermy. Recently I’ve been selecting paint for the inside and the navy-blue sample I have painted up is making the bloke nervous again.

“You will be in for Christmas” some bystanders say. Like hell we will! I have no intention of putting pressure on us, suppliers or trades people, just so others can drop ham and spill wine on my new carpet as soon as possible. I will be very happy in our little flat where there is no requirement for over-the-top Christmas decorations or hosting vast meals and parties. There is no timeframe - we will move in when it is finished and I will enjoy my last summer of no gardening and low expectations by limited numbers of guests. I’ll let you all know when the housewarming is.

I should do some orange and purple test pots too, I bet the blue would get past him then without any further issues. The windows come on Friday and if I can ever get my hands on the door hardware (handles and internal bits), we might get our internal door order delivered soon too. I told the bloke the other day “I just love the colour of the brushed brass handles; they will look amazing on the black doors”. He just blinked and repeated slowly “black doors?” The next potential sticking point will be Gib board. Every time I see a truck loaded up with it and driving around town, I wonder why a Securitas truck and guards do not escort it. The bloke has ordered it from a couple of places, so he is feeling confident it will come. Page 41


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Hornby Community Patrol The recent Hornby Community Patrol AGM was an opportunity to introduce our new patron, Hilary Muir, present life membership certificates and CPNZ service badges. The Patrol is very fortunate that one of our own patrollers is a graphic designer and created the life membership certificates. One of our life memberships dated back to 2010 and it gave us the opportunity to reflect on how far we have grown as a patrol in terms of our standard CPNZ livery, uniforms, training and police vetting. It was also an opportunity to think about what we record, how we record it and how we patrol. In earlier years we would roam the streets without much thought to a burglar’s pattern of offending, or asking ourselves how effective we are if we spend most of the shift driving.

Another recent change is the introduction of day time patrols and our reports being recorded on an iPad. We are proud that all patrollers use the iPad, as it means that they are readable for our statistician and the person forwarding anything that is relevant to police intelligence. It is important to not only record what we see, but to also pass the information on. We will never know if the information sent in is useful, but it may one day end up being the missing piece of the puzzle. We aren’t out daily but do we have greater flexibility with the times we patrol. This isn’t solely due to a large number of retirees, but also to having younger patrollers that are on shift work. We are always in recruitment mode, so check us out on either our webpage or Facebook site.

The introduction of social media for the patrol via our webpage and Facebook page has meant we are now alerted to suspicious behaviour or areas of concern from local residents. Within our patrol area we maintain close relationships with schools, CCC, sponsors and businesses. Our patrols are focused around responding to local requests from the public and taskings from Police. This is achieved by an individualised set of instructions for each patrol. This does take time but it means that we are responding to requests in a timely and structured fashion. What does this mean for the community? Hopefully it will give an increased public reassurance as we are being seen more frequently in the areas in which we need to be. Page 45


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Not sure? Ask us! Citizens Advice Bureau At the CAB we try to help people to know and understand their rights and obligations, and how to use this information to get the best outcomes, providing people with the confidence and support they need to take action, and work for positive social change within communities and wider society. We provide a free and independent service to all. You can contact us about any issue. Every call we get is different, from consumer issues, problems with noisy neighbours, queries from migrants about visas, to employment issues. If we feel you need further help or support we can refer you to other organisations.Last year over 10,000 people accessed our services. As well as offering our core service, we also run FREE specialist clinics, run by experts in their field. We have weekly Justice of the Peace clinics, immigration advice, ACC advice, general legal advice and employment issues clinics. We also run a monthly tech support clinic and a CV skills workshop.

8 Goulding Ave, Hornby, ChCh Free legal clinic – Thursday from 6.15pm, Weekly JP clinic Mon & Thursday 9.30-12.30 Immigration clinic - Thursday from 6.15pm (3 weekly) ACC issues – Thursday from 6.15pm (fortnightly) Fendalton Library: 03 351 7804 / christchurchnorth@cab.org.nz 4 Jefferies Rd, Fendalton, ChCh Immigration advice clinic – Tuesdays 11-1pm (fortnightly) The Loft: (Eastgate Mall) – Tuesdays 11-2pm Free phone 0800 367 222 Visit our web site www.cab.org.nz If you would like to find out more about volunteering with CAB to support your community please email manager. cabchch@gmail.com.

Our highly trained volunteers can be contacted by phone, email and via our website. Now that Covid restrictions have eased, we can also see clients face to face, at one of our four locations around Christchurch: Central City: 03 366 6490 / christchurchcity@cab.org.nz Salvation Army Centre, 250 Colombo Street, Sydenham, ChCh Free legal clinic – Thursday 1-2 pm, Employment issues clinic – Tuesdays by zoom Hornby Community Care Centre: 03 349 5236 / christchurchwest@cab.org.nz Page 47


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Something new to do in your community It is quite surprising what is out there in the community to get involved in.

home too much? “Zumba? Woodwork night class? Dahlia Society?” All the choices!

As I’ve gone through raising my children, I’ve found playgroups, music lessons, athletics, girls brigade, language groups and such that have been run by volunteers in the community, not for profit organisations of people pooling their time, skills and resources together to benefit others.

Then my friend introduced me to a field trip group. One Saturday a month on a bus trip to a place for a day with a short or long walk option. That sounded very easy to fit in to things and wouldn’t overwhelm my work and family time.

Now my children are older and doing their own things, I’ve thought “what should I do for myself?” “Bee keeping?” I would love that, but do I work or holiday away from

Now, I’m not originally from Christchurch, but I have been out and about a lot and felt like I knew the wider area. So, to my surprise, the first trip I went on was to a place I’d never heard of - Awa Awa Rata. I was surrounded by a large ring of flowering rhododendrons of every colour. Every other trip since, I have discovered interesting history, curious architecture and fascinating nature. It really has added something that fits in well with my life and gives me a break from being in the city. I encourage you all to get involved and support something for yourself that is offered in our communities. There is lots of information at local libraries or online to find how to contact and join groups. This particular field trip group is run through the WEA. Sign up is a small cost and then you only pay for the trips you attend. Trips are every third Saturday of the month and the bus leaves from Canterbury Museum at 9am with several pick-up places along route. We usually stop at a café for morning tea and then eat a packed lunch. If you are interested, then please contact Rosemary on 021 146 5571 Page 51


Victim Support Victim Support Christchurch volunteer support worker a finalist in Westfield Riccarton’s Local Heroes Awards Victim Support feels proud that Mataara’s generosity of her time for others coping in emotionally charged situations has been acknowledged by Westfield Riccarton and our local community.

Canterbury. She was looking for ways to help in the community as well, so in 2021 she trained with Victim Support as a volunteer support worker. Mataara works across a variety of victims and situations with a skill set that makes a difference. She remains impartial yet helps people to see that others may have different ways of dealing with grief.

Mataara’s name was suggested by several of her colleagues as a volunteer who humbly makes a positive impact on victims’ lives.

“Some just need to vent – they speak in confidence. Then we can look at practical help.”

Mataara and Mollie Howarth Victim Support Service Co-ordinator – Christchurch. Returning to New Zealand in 2018 after living overseas for several years, Mataara began studying Psychology, Māori and Indigenous Studies, and Law at University of

She has a calming effect and ability to engage with high-risk people so their needs are linked with whoever can meet those needs and they feel heard. People sense that she has an insight in to their situation and she establishes rapport readily. She provides empathy (feelings) and understanding (knowledge). Her parents are really supportive of her voluntary work with Victim Support. Her children worry about her dealing with sad cases (which cause her to give them extra hugs) but they are pleased she is helping others. Her clients receive an outstanding, victim-centric service.

Victim Support 0800 842 846 www.victimsupport.org.nz

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Inclusive volunteering – keeping it safe! The generosity and compassion of the people in our region has been tested more times than we would have liked over the last 12 years – thankfully though, that gifting of time keeps on happening in both good times and not so good! However, with that generosity we also are aware of the challenges in those unplanned for events of keeping everyone safe, and structures are needed in order to ensure that continues to happen. Our regular volunteer teams, with community organisations, are able to go through inductions and trainings, and ongoing training where necessary. The question for our ‘volunteers on the day’ who come gifting their time and skills for the unexpected – is how do we ensure that the role they play in that emergency/crisis situation is one which is worthwhile for them, as well as the community, and for which they feel valued? And how do we keep them, and the community they are supporting, safe during that gifting of time?

Pandemic home care packs being put together by a volunteer team during the Omicron community outbreak earlier this year.

These questions have been on the agenda for discussions around the country by the Volunteer Centre Network Aotearoa group, which consists of representatives from volunteer centres covering regions across the length and breadth of Aotearoa. As a result of this, two of the Volunteering Canterbury team – Outreach manager, Glenda Martin and Selwyn Outreach, Lizzie Daly – will attend a weekend training workshop in Wellington early in October around management of spontaneous volunteers. This workshop is being hosted in the offices of Volunteering New Zealand and there will be several volunteer centres represented. We believe that by having access in our communities, through volunteer centres, to people trained in the same processes and procedures, will assist the management of volunteer teams who are called upon during major weather events and other crises for which we need to continue to be prepared. In addition to this, we continue to ‘meet’ regularly with those we worked with during the planning for this year’s predicted community outbreak of the omicron variant – including CDHB, MSD and Age Concern. It’s great to be a part of such a collaborative team.

Christchurch Community House Te Whakaruruhau ki Ōtautahi 213 Lichfield Street Christchurch 8011 03 366 2442 | www.volcan.org.nz Page 53


Everyday opportunities: Lots of learning

Written by Keryn O’Neill MA, PGCertEdPsych, knowledge manager

The early years are a particularly important time in development. Early experiences interact with genes to influence our children’s development. While the science behind this is complex, the day-to-day reality boils down to some simple things. You’re probably already doing many of them, sometimes without realising their significance. This article explores a few of the many things that your tamariki are learning as you go about daily life together. Let’s take supermarket shopping as an example. Some days, leaving the supermarket with the groceries you need, your eftpos transaction accepted, and you and your child intact, feels worthy of a Nobel prize. Or at least a nice medal. But, these ordinary, and let’s be honest less than exciting, routines in our lives are filled with rich opportunities for our tamariki and their development. What might your tamariki be learning as you go about getting your groceries together?

Communication opportunities When your baby or toddler is sitting in the front of trolley facing you there are so many opportunities for communication between you.

early years last forever whakamana i te tamaiti Page 54

In this position it’s easy to notice what baby is looking at, or pointing to. When they’re very young, this is how our pēpi communicate with us. A lack of words does not mean they can’t ‘talk’ to you. Are they watching as you put the kūmara in the trolley? Perhaps they want a closer look, to touch the skin, or feel the weight of the kūmara. You can talk with them about what you’re looking at; “Oh look! There are some bananas. We need bananas.” Pēpi is never too young to benefit from you talking with them. There are endlessly rich language opportunities to be found as you go up and down the aisles. So many different colours, shapes, smells, sounds and temperature to notice and talk about. Which of these seem to interest your tamaiti? Older tamariki might be interested in letters or counting, or discussing which fruit and veggies grow on trees or in the ground. These ‘back & forth’ chats, sometimes called ‘serve & return’ like a game of tennis or ping pong, provide strong support for children’s development; both their language development, and also the strength of their relationships with parents and whānau.


Relationship opportunities Of all the fascinating things to look at in the supermarket, guess what’s top of your child’s list? Yes, it’s you! Every time you notice and answer baby’s smile, pointing, babbling, or talking, or you talk, touch or look lovingly at them, you are growing the connection between you, which is a super-important foundation for their development in so many areas. When pēpi drops the dish brush and Dad picks it up, over and over again, while waiting in the queue, what else is going on here?

Dad and pēpi are sharing what’s known as ‘joint attention’; they’re both paying attention to the same thing, and responding Dad is clearly indicating to baby that what she’s doing matters to him. Does this mean it needs to happen all the time? No. You’d be there all day and your frozen veg would melt. It might only take a few seconds. Just know that all those little moments really do add up in big ways.

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Contribution and control Two of the ingredients that we know help children develop resilience are having a sense of control, and the ability to contribute.

They usually love feeling that they are sharing a real-life task with you.

When tamariki are offered simple choices, “berry or apricot yoghurt?” or “apples or pears”, they feel involved in what’s happening, and get to practise making decisions.

As anyone who’s ever shopped with tamariki knows, things don’t always go smoothly. While we might prefer things went according to plan, there are important learning opportunities available in these situations too.

Limited choices like these, between two options which are both available, are more successful than open-ended questions, such as “What shall we get for lunch?”, as their answer might be something they can’t have. This helps them have a sense of control over themselves and their environment in healthy ways. While there are no guarantees, offering tamariki simple choices where possible, might just make it easier to handle the situations where they don’t get to choose. (“I know it looks yummy, but we aren’t having ice-cream for lunch”). Holding the shopping list, carrying (non-breakable!) items, and putting the groceries on the counter are some of the many ways in which tamariki can contribute. Many will enjoy their ‘helper’ role and the sense of satisfaction this brings. Their help may take a little longer, but being more active participants in the shopping is helping build many skills.

early years last forever whakamana i te tamaiti Page 56

Handling stress and managing feelings

When your pēpi or tamaiti has become tired, squabbled with their brother or sister or is distressed at the sight of lollies they can’t have, this can be stressful for them. They have feelings that they need support to handle. When they feel understood and supported in these stressful situations, it’s building their ability to handle their own range of feelings as they grow, sometimes called self-regulation. It’s teaching tamariki that when they need support, someone will be there for them. They also learn that feelings come and then go. If you perhaps found the situation stressful and didn’t offer the support your child needed at the time, as happens to all of us, but make efforts to put things right, tamariki learn that relationships aren’t perfect and that mistakes can be repaired. A big cuddle once you are home and the shopping has been put away, can help to “repair” the relationship.


Conclusions Next time you’re out and about, remember that as you tick items off your shopping list, you’re probably also ticking off lots of skills and learning for your tamaiti too. Of course, grocery shopping is not the only time these opportunities exist. Other every day activities – hanging out washing, peeling potatoes, washing the dog - are also a rich source of learning, and without any toys, devices or additional cost required.

Glossary of Māori terms: Pēpi – baby, infant. Tamaiti – child. Tamariki – children. Whānau – extended family.

Brainwave Trust Aotearoa PO Box 55 206, Eastridge, Auckland 1146, New Zealand 09 528 3981 info@brainwave.org.nz www.brainwave.org.nz

Page 57


Page 58


How safe is your home?

Complete this survey — reduce your risk of being burgled. Doors and Windows 1.

Are all locks to outside doors either dead locks or strong bolt locks?

2.

Can door locks be opened by breaking a window and reaching through?

3.

Can internal doors be locked?

4.

Are all locks in good working order?

5.

Do you lock the internal door from your garage?

6.

Can you account for all copies of keys to your home?

7.

Are window locks properly and securely mounted?

8.

Do you keep windows locked when they are shut?

9.

Do you use locks that allow windows to be secured partly open?

Yes

No

Garage 10.

Do you lock your garage door at night?

11.

Do you lock your garage door when away from home?

12.

Do you have good secure locks on garage windows and doors?

13.

Do you lock your car when its parked in your garage?

Holiday 14.

Do you notify neighbours when away on holiday?

15.

Do you have mail and circulars collected for you when you are away?

16.

Do you stop deliveries and newspapers when on holiday?

17.

Do you have shades up and lights on when on holiday?

18.

Do you use timers on lights & radios to make it look like you are home?

19.

Do you arrange to keep lawns and gardens maintained?

20.

Are you a member of a neighbourhood support group?

Environment 21.

Do you have sensor lights around your house?

22.

Are shrubs and bushes well trimmed near your house and borders?

Safe Practices 23.

Have you recorded all serial numbers and stored them away from home?

24.

Have you uniquely marked valuable items (etch or invisible)?

25.

Do you have a description of valuable property?

26.

Have you displayed a sign that items are marked for identification?

27.

Do you have an alarm?

28.

Have you displayed a sign stating that your house is alarmed?

29.

Do you report suspicious activity or people to Police immediately?

30.

Do you know not to disturb anything if you are burgled? just to call Police?

Every “NO” shows a weak point and may help a burglar. Every “YES”improves your protection.

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Page 60


Page 61


Useful contact numbers Name

Phone

Email/Website

NS Group Co-ordinator Dentist School Doctor Chemist Local Neighbourhood Support office Local Council Community Law SPCA - Animal Ambulance Police

www.police.govt.nz

- Non-Urgent Non-Injury Traffic Issues

*555

- Non urgent crime or other issues

105

www.police.govt.nz/use-105

0800 555 111

www.crimestoppers-nz.org

0800 358 5453

www.covid19.govt.nz

Healthline – Ministry of Health

0800 611 116

www.health.govt.nz

Mental Health Foundation

Ph/text 1737

www.mentalhealth.org.nz

- Anonymous reporting Covid-19

Civil Defence Emergency Management Report Graffiti, Rubbish, Potholes, Water leaks etc Age Concern

www.getthru.govt.nz Smartphone app Snap Send Solve 0800 65 2 105

www.ageconcern.org.nz

04 817 0228

www.cpnz.org.nz

Citizens Advice Bureau

0800 367 222

www.cab.org.nz

Internet Safety

0508 638 723

www.netsafe.org.nz

Community Patrols

Scams and Spam

Page 62

www.scamwatch.govt.nz


KEEP DOING YOU Arvida Good Friends can help you lead the same life you’ve always led, so you can continue to do more of what you love. You can have access to a like-minded community at the Living Well Centre and Good Friends Go - rideshare services. To become a member call 0800 20 41 20 or visit goodfriends.co.nz today.


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Articles inside

Everyday opportunities Lots of learning

7min
pages 54-64

Inclusive volunteering – keeping it safe!

1min
page 53

Victim Support

1min
page 52

Citizens Advice Bureau

2min
pages 47-50

Something new to do in your community

1min
page 51

Why you need to be slightly mad to build

5min
pages 38-44

Community Driver Mentor Programme

6min
pages 33-37

Hornby Community Patrol

2min
pages 45-46

Out and about - Lyttelton

1min
pages 27-28

Be safe, feel safe

2min
pages 29-32

South Canterbury Neighbourhood Support

4min
pages 21-26

About Neighbourhood Support

1min
page 4

Neighbourhood Support Christchurch Area

3min
pages 7-10

Junior Neighbourhood Support

3min
pages 11-14

North Canterbury Neighbourhood Support

1min
pages 17-18

Selwyn District

1min
pages 19-20

Ashburton District Neighbourhood Support

1min
pages 15-16

Neighbourhood Support contacts

1min
pages 5-6
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