Hospitality and Tourism Hospitality and tourism encompasses the management, marketing, and operations of restaurants, hotels, attractions, amusement parks, recreation events, and travel-related services. It is one of the largest and fastest-growing industries in the world. In the U.S., the hospitality and tourism sector employs over 13 million people and is expected to gain 1.3 million new jobs by 2020. Occupations include hotel and food service managers, concierges, chefs, event planners, travel agents, and interpreters and translators. Food preparation and serving jobs account for the largest percentage of jobs in hospitality and tourism. Many of these jobs are in restaurants and bars, but fast growth can also be found in the healthcare and social assistance industries. There is also growing interest in sustainable food systems and restaurants that offer health-conscious menus. Beginning salaries in hospitality and tourism depend on the employee’s skills, education, and job level, with salaries ranging from entry-level wages to six figures for managers and executives. The industry is known for promoting from within and for its large number of young managers.
Occupation
For anyone who plans to enter the job market in this field, a strong knowledge base in English, math, and science, along with active listening, coordinating, and monitoring skills, are a must. High school students should meet with an advisor/ guidance counselor to create an appropriate career action plan that may include high school classes in: • • • • • •
Business Culinary Arts English Marketing Math Speech
(Sources: O*Net 2012 and Arizona Tech Prep 2011)
Source: O*NET Annual Entry-Level Wage Range* Typical Training Required
Cooks, Restaurant
$17,450 - $20,250
Food Service Managers
$34,850 - $41,790
Lodging Managers
$31,920 - $39,910
Work Experience in a Related Occupation
Meeting and Convention Planners
$28,390 - $35,390
Bachelor’s Degree**
Travel Agents Source: U.S. Bureau of Labor Statistics 2011
Program FOOD AND NUTRITION Advanced Professional Culinary Arts Apprentice Meat Cutter Baking and Pastry Basic Culinary Studies Commercial Food Preparation Culinary Arts Culinary Fundamentals Culinary Studies Dietetic Technology Food Service Administration Meat Department Helper Professional Food and Beverage Service Sustainable Food Systems* *Also in Agriculture, Food & Natural Resources
22
$20,330 - $22,800
On-the-Job or Community College Training Work Experience in a Related Occupation
Postsecondary Vocational Award
**For students seeking a bachelor’s degree, the Maricopa Community Colleges offer courses that transfer to all three of Arizona’s public universities.
College/Skill Center Scottsdale Maricopa Skill Center Estrella Mountain, Phoenix Estrella Mountain Phoenix Scottsdale Scottsdale Estrella Mountain, Phoenix, Scottsdale Chandler-Gilbert, Paradise Valley Phoenix Maricopa Skill Center Phoenix Mesa, Rio Salado
Program HOSPITALITY Airline Operations: Ground Operations Airline Operations: Initial Flight Attendant Airline Operations: Passenger Services Airline Operations: Reservations Airline Operations: Reservations and Ticketing Svs. Customer Service Rep. for Travel and Tourism Hospitality and Tourism/Golf Management Hospitality and Tourism/Hotel Management Hospitality and Tourism/Restaurant Management Hospitality and Tourism/Spa and Wellness Center Management Hospitality and Tourism/Tourism Development and Management Hospitality/Hotel Management
College/Skill Center Rio Salado Rio Salado Rio Salado Rio Salado Rio Salado Maricopa Skill Center Scottsdale Scottsdale Scottsdale Scottsdale Scottsdale Estrella Mountain
Career Guide | maricopa.edu