2026/27
Providing ICT support and solutions in education
We have been providing trusted expert support, solutions and guidance to schools and education services across Shropshire since 2013. We offer flexible and affordable services to keep your ICT systems running smoothly, securely and efficiently.
Support is provided by our team of specialistic who also manage the Marches Academy Trust ICT systems.
Onsite Support
We can provide a dedicated technician who can attend your site on either a regular basis or booked when is needed and conveinient for you.
Remote Support
All our packages include remote support using industry leading technology. Depending on your preference, devices or servers can be accessed with or without your interaction.
Consultancy
We can help with the strategic planning and implementation of your ICT and offer impartial advice and assisting with the procurement of hardware or software through trusted suppliers.
Our subscriptions include:
• Skilled, consistent ICT technician
• Onsite and remote support
• Server and network administration
• Consultancy and impartial advice
• Proactive maintenance
• Microsoft 365 set up and support (i.e. Teams, Email and Office)
• App and software installations
• Artificial Intelligence (AI) support, guidance and advice
• Installation and maintenance of desktops, PCs, Macs and laptops
• Installation and maintenance of iPads and Android tablets
• Installation and maintenance of peripherals (i.e. printers)
• ICT health checks
• Troubleshooting and repairs
• Hardware, device and software quotes from a range of suppliers
• Liaising with Local Authorities, third party suppliers, manufacturers and agencies
• Cybersecurity advice and guidance
• Central service desk to log support tickets
Why choose us:
• Peace of mind that issues will be resolved effectively and efficiently
• A flexible, friendly approach to ICT support; effective communication without jargon
• A service which is focused on transparency, security, reliability and simplicity
• An experienced team with a wealth of ICT knowledge in schools
• Strong relationships with ICT suppliers and education professionals
• Enhanced usage of technology to help shape your ICT strategy
• An increased understanding of how ICT can improve and support administration, teaching and learning
• Free your time to focus on providing education
• Shared knowledge of new ideas, helping to push the school’s ICT forward
• Compliance with good practice including GDPR and Keeping Children Safe in Education (KCSIE)
Services
Support Subscriptions
SUPPORT 90 (90 support hours)
SUPPORT 50 (50 support hours)
SUPPORT 25 (25 support hours) £3250
BESPOKE on request
All hours are to be utilised between 01.04.2026 and 31.03.2027. An additional subscription can be purchased, subject to availability. Any additional onsite hours required outside of subscriptions are charged at our ad-hoc rate. Hours can be used for regular schedules onsite visit on request. See our SLA for further details. Remote support subject to fair use.
Additional Services
Not included in subscriptions.
Additional Ad Hoc Visit (on-site, per hour) £120
New Server / Switch Installations on request
Wi-Fi Installations on request
Bespoke Services on request
For more information on our subscriptions, or to discuss any of the additional services, please contact Mike Foden at Marches Technology Services on: mts@mmat.co.uk or 01691 664 488
