SEDCOR Enterprise Winter 2015

A Publication for Economic Development in the Mid-Willamette Valley

SEDCOR

Strategic Economic Development Corporation

PROFILES IN

Utilities & Infrastructure

Winter 2015

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Table of

CONTENTS

Winter 2015

Features 6

Utilities & Infrastructure

8

PROFILES: Utilities & Infrastructure

Adapting to change is key in meeting mid-valley utility service needs CenturyLink • Portland General Electric • NW Natural • Minet Pacific Power • Datavision Communications • Salem Electric

In This Issue 5 15

President’s Message - Infrastructure Essential to Economy Bridges of Marion County

16

Salem Water: Great for Business and People

17

Businesses Prepare for Cascadia Threat

18 20

New Career Technical Education Center Economic Development News

SEDCOR Meets with Canadian officials on trade • TEAM Oregon launches 2015-16 initiatives • Newberg project recognized • Urban renewal project survey • Ribbon-cutting at new call center in Independence • Garmin AT recognized for MFG Day

24 34

News from Our Members Insights from the Customized Training Team

On the cover: Line maintenance by Lineman Ben Hardwick.

Photo Courtesy Salem Electric.

A lot of banks talk about lending Money.

We’re actually doing it.

ADVERTISER INDEX A thank you for your support.

Adam's Rib Smokehouse ..........................................................................30 CB|Two Architects......................................................................................21 Chemeketa Center for Business & Industry .................................................5 Cherriots...................................................................................................25 Citizens Bank.............................................................................................32 City of Monmouth.....................................................................................24 City of Salem, Public Works Department................................................... 30 Coldwell Banker- Mountain West..............................................................10 Columbia Bank............................................................................................3 Dalke Construction Company, Inc.............................................................. 12 DataVision.................................................................................................32 DePaul Industries......................................................................................36 Energy Trust..............................................................................................28 Express Employment Professionals........................................................... 22 Green Acres Landscape..............................................................................11 Jackson Jewelers.......................................................................................19 Johnson Glaze & Co., PC ............................................................................31 LCG Pence Construction.............................................................................23 MAPS Commercial Insurance..................................................................... 17 MINET .......................................................................................................27 Modern Building Systems.........................................................................24 Nathan Levin Co........................................................................................25 Oregon Garden Resort...............................................................................28 Oregon Manufacturing Extension Partnership (OMEP).............................. 15 Pacific Power.............................................................................................29 Personnel Source.......................................................................................32 Pfeifer Roofing Inc.....................................................................................23 Project Delivery Group..............................................................................18 Rich Duncan Construction, Inc. .................................................................29 Saalfeld Griggs PC.....................................................................................13 Salem Contractors Exchange.....................................................................24 Salem Electric...........................................................................................20 SelecTemp.................................................................................................16 Select Impressions....................................................................................36 ServPro.....................................................................................................31 Sherman, Sherman, Johnnie & Hoyt, LLP..................................................18 Silverton Health..........................................................................................2 Sperry Van Ness.........................................................................................25 The Grand Hotel in Salem..........................................................................26 Ticor Title..................................................................................................34 United Way...............................................................................................35 White Oak Construction..............................................................................8 Willamette University Atkinson School of Management........................... 14

Mt. Angel Publishing, Inc.

401 Oak St. Silverton, OR 97381 503-845-9499 www.mtangelpub.com

You’ll notice the difference.

Proud to be working with SEDCOR to produce

Enterprise Willamette Valley Region 503-399-2927 ColumbiaBank.com Member FDIC

www.sedcor.com

Equal Housing Lender

To advertise in the next issue contact Jerry Stevens 541-944-2820 SEDCOR@mtangelpub.com Page 3

SEDCOR MAIN EVENTS A Quarterly Publication for Economic Development in the Mid-Willamette Valley

Executive Council

Chair Patricia Callihan-Bowman

Owner/Career Coach, Express Employment Professionals

Past Chair Theresa Haskins

Business Market Manager, Portland General Electric

Secretary/Treasurer Daryl Knox

CPA, AKT LLP, CPAs and Business Consultants

Chair Elect Rich Duncan

President, Rich Duncan Construction, Inc.

Board of Directors

Members at Large Kevin Cameron Commissioner, Marion County

Brent DeHart

Financial Representative, Northwestern Mutual

Steve Powers

City Manager, City of Salem

Mark Hoyt

Partner, Sherman, Sherman, Johnnie & Hoyt, LLP

Nathan Levin

Owner, Nathan Levin Company

Bruce Anderson

Jim Hendryx

Erik Andersson

Eric Jamieson

Regional Community Affairs Manager, NW Natural Economic Development Manager, Pacific Power

Ricardo Baez

President, Don Pancho Authentic Mexican Foods, Inc

David Briggs

Trial Lawyer, Partner, Saalfeld Griggs PC

Jim Brown

President, BDI Staffing, Inc.

Cathy Clark

Mayor, City of Keizer

Alan Costic AIA

President, AC+Co. Architecture

James Dooley

President, Larsen Flynn Insurance

Anne Easterly

Commercial Bank Relationship Manager, US Bank

Tony Frazier

Executive Director, Incite, Inc.

Lesa Goff

Senior Vice President/Loan Team Leader, Wells Fargo Bank

Larry Goodreau

Senior Vice President/Commercial Willamette Community Bank

Dave Hayes

Partner, LCG Pence Construction, LLC

Ken Hector

City Councilor, City of Silverton

Byron Hendricks

President, Berkshire Hathaway HomeServices Real Estate Professionals

Director, Economic and Development Services, City of Woodburn Attorney/Shareholder, Garrett Hemann Robertson P.C.

George Jennings

Counsel to the President, Mountain West Investment Corporation

Ken Jundt

Regional Manager, Columbia Bank

Tyler Kuenzi

Plant Manager, Elkay Wood Products Company

Jennifer Larsen Morrow

President, Creative Company, Inc.

Rod Lucas

Owner, Turner Lumber, Inc.

Johnny Mack

Executive Dean of Career and Technical Education, Chemeketa Community College

Jefferson Mildenberger

Director, Kaiser Permanente

James Parr

ECONOMIC BUSINESS FORUM

The monthly Economic Business Forum Lunch is a fixture on the region’s business calendars.

Each month, experts speak about timely topics pertinent to business leaders across the spectrum of industries represented by our membership. This forum is held as a business lunch on the second Wednesday of each month. Our forums are held at Broadway Commons located at 1300 Broadway Street NE, Salem.

INDUSTRIAL SITE TOURS

Periodically throughout the year, SEDCOR holds an Industrial Site Tour, visiting manufacturing facilities throughout the region. These popular tours provide a unique educational opportunity for SEDCOR members, who learn more about local industry and its impact on the economy. With the generous support of SEDCOR member sponsors, these tours are free of charge.

ANNUAL HONORS DINNER

At the Annual Honors Dinner, SEDCOR recognizes outstanding members for their exemplary work that supports local economic development and Mid-Willamette Valley communities. Held in June, awards of honor are presented, recognizing community service, support of economic development, public/private partnerships, innovation, and other exceptional business values. The event also acknowledges the outgoing and incoming SEDCOR Board of Directors and Executive Council.

SEDCOR AG BREAKFAST

Jim Rasmussen

The annual SEDCOR Ag Breakfast is a gathering of agriculture producers, processors and suppliers, sharing a meal and discussion on the latest trends and issues facing the Mid-Willamette Willamette Valley agriculture industry.

Mark Raum

GOLF TOURNAMENT

CFO, Salem Health

Anna Peterson

Mayor, City of Salem

Craig Pope

Commissioner, Board Chair, Polk County President/CEO, Modern Building Systems, Inc. VP Commercial Lending, Umpqua Bank

Scott Snyder

Regional Manager, The Grand Hotel in Salem

Randy Stockdale

Foundation Director, Silverton Health

Steve VanArsdale

General Manager, Garmin AT, Inc.

The Annual Golf Tournament, held each summer, is a popular event with SEDCOR members.

Participants enjoy a full day of golf, prizes, food, drink and dinner.

LEARN MORE

Contact Special Events Manager Tami Lundy at tlundy@sedcor.com or 503-588-6225.

626 High Street NE, Suite 200 • Salem, OR 97301 503-588-6225 • Fax 503-588-6240 • info@sedcor.com • www.sedcor.com Page 4

SEDCOR Winter 2015 Enterprise Magazine

Utilities & Infrastructure: Essential to the Community and Economy

I

’ve been focused a lot on our region’s infrastructure lately. It has come to the forefront of our discussion as we’re hosting a series of educational sessions for employers to prepare for disaster—such as the “big one” mentioned in a recent New Yorker magazine article. Emergency management professionals are saying that a major earthquake could cause critical services, like electricity, drinking water and sewer, and top-priority highways, could be down for months.

The good news is that people and companies are getting ready.

We’ve had terrific turnout at these “Cascadia Threat Series” sessions so far and are planning for a couple hundred business and community leaders at our December 9 session. Our ability to get back into business will depend entirely on how well we prepare.

When was the last time you thought seriously about the pipes and power that keep our communities and our economy going?

Our infrastructure and utilities--roads and bridges, water, sewer, broadband, natural gas and electricity are absolutely essential to business and homes. Companies are built around the reliability and availability of these resources.

As un-sexy as they may seem, utilities and infrastructure really do determine the market and which businesses can be successful in a region. For example, fifty years ago Oregon had aluminum plants located near the Columbia Gorge, sited there specifically

for access to cheap, reliable hydroelectric power generated by the dams. As the aluminum industry began to wane, the region saw an increase in technology businesses taking advantage of the power grid that had been built.

We’re at a great advantage here in the MidWillamette Valley. We’re blessed with ideal access to West Coast markets, steady power and gas, as well as high-quality, abundant water-in high demand the last few yearsall of which give our new and existing businesses competitive advantage.

Chad Freeman President SEDCOR

These assets also come with challenges. One of our greatest: we are located at the other side of the continent from many of our major markets. This means that most of the products we make or create need to travel the length of the continent in order to be sold.

Because we’re grateful not to have 200 million neighbors, these challenges are faced head-on by a myriad creative solutions by some of the smartest, savviest business leaders in the country.

As you peruse this issue of Enterprise, take some time to think about the pipes, roads and foundations for our communities, and be grateful for the people working to keep these operating. I’m glad I did.

CUSTOMIZED TRAINING

from business communication to welding (or whatever training your business needs)

Begins at Chemeketa Center for Business & Industry go.chemeketa.edu/ccbi • 503.399.5181

Center for Business & Industry Chemeketa Community College

EO/AA/ADA institution www.sedcor.com

Page 5

UTILITIES & INFRASTRUCTURE INDUSTRY

By James Day

Adapting to Change Key in Meeting Mid-Valley Utility Service Needs

“T

he Mid-Willamette Valley is a great place for business given the people that live and work here, the diversity of its economy and its location along key market routes of Interstate-5 and the highways to Central Oregon and the coast,” said Bruce Anderson, regional community affairs manager for NW Natural.

Utility service providers that adapt to changing needs also play an important role in attracting and retaining business.

Utility companies are some of the most venerable and longest-lived in the Pacific Northwest. NW Natural dates back to before Oregon became a state in 1859 and Portland General Electric has been providing power to Oregon for 125 years.

Yet these companies and others that serve the Mid-Willamette Valley also must continually adapt amid lightning-quick technological change driven by market upheavals, infrastructure needs and changing customer priorities.

NW Natural has been at the forefront of technology upgrades in the pipelines that ship natural gas to its 680,000 customers in Oregon and Washington.

“We were one of the first utilities in the nation to replace all of the cast iron in our system,” said Anderson. “At the end of 2015, we will also have all bare steel replaced. Our newer, more modern system helps us deliver natural gas safely, reliably and efficiently every day.”

PGE, meanwhile, has been emphasizing “new sustainable ways to generate power and smart ways to control the grid,” said Steven Corson of PGE’s external communications unit.

Corson cited as an example the Salem Smart Power Center (SSPC), a giant lithium-ion battery that uses smart

Page 6

Mid-Willamette Valley utility companies adapt quickly to the changing needs of customers. Here, Salem Electric’s line crew works to rebuild a structure that crosses the Willamette River and provides an alternate path to serve members in case of a major outage.

technology to store up to five megawatt hours of energy.

“When there is an externally caused interruption on the grid, which happened in February in the Salem area, the SSPC can fill the gap for a brief period,” Corson said.

Pacific Power has been emphasizing renewables, said economic development manager Erik Andersson, noting that the company is the second-largest utility owner of wind in the nation. Pacific Power, which has 1.8 million customers in six Western states, also works with the Energy Trust of Oregon on incentive programs.

Its own Blue Sky program allows customers to pitch in by choosing to help pay for alternative energy projects.

Technology is moving perhaps fastest of all for companies such as CenturyLink, which provides communications and data services to residential, business, governmental and wholesale customers in Oregon and 35 other states.

“Our customers want their service to be hyper-fast, continuously reliable and able to grow to meet their expanding needs at a moment’s notice,” said Adam Kohler, area operations manager for Salem and the North Oregon Coast.

“The accessibility to low cost, highly reliable bandwidth has increased our industrial and large employer customers’ operating efficiency, which in turn increases their profitability,” Kohler said.

“Most businesses are highly dependent on instantaneous transfer of information.

Being able to increase your bandwidth at a reasonable price point is vital for every business in the Mid-Willamette Valley.”

But you don’t have to be a mega-company operating in multiple states with millions of customers to make a contribution in the utility sector.

Salem Electric, a cooperative started in 1938, serves just two counties, Marion and Polk, with its 18,000 members divided SEDCOR Winter 2015 Enterprise Magazine

between West Salem, and portions of Salem and Keizer.

With 49 full-time employees, Salem Electric supplies power to customers ranging from “butchers to bankers to tortilla makers,” said General Manager Terry Kelly.

“The basic principle of power distribution hasn’t changed much over the decades but member expectations have,” Kelly added.

“Members expect timely communication, detailed information via the internet, reliable service and a good customer experience.”

All of these companies face challenges in workforce development and the industry is facing them head-on.

“Over the next ten years we expect 40 percent of our employees will retire. This presents challenges and opportunities,” said Kelly.

“Better-paying jobs require technical education,” Corson said. “All of Oregon needs to prepare the workforce of tomorrow with scientific, technical and vocational training.”

Recognizing the growing need for a highly skilled workforce, utility providers are working with business and education partners to encourage science technology, engineering and mathematics education to prepare the workers of tomorrow.

which is aimed at fourth- and fifth-grade students and includes PGE engineers in the classrooms.

PGE has been targeting a specific demographic as it seeks to maintain a high level of expertise in its workforce of 2,600 (200 of them in the Mid-Valley).

In addition, President and CEO Jim Piro chairs a coalition working on STEM (science, technology, engineering and mathematics) through the Oregon Business Council.

“Research shows that interest in math and science typically declines in fourth and

“The fact is that technical education and

“Here, businesses have the same resources

available to them as in the bigger cities, but without the encombrances of dense development.”­ – Steven Corson, Portland General Electric fifth grade,” said Charlie Allcock, PGE’s business development director.

workforce development are critical to growing the local economy,” Allcock said.

PGE sponsors the Business Education Compact’s STEM Connect Initiative,

CenturyLink’s Kohler agreed.

www.sedcor.com

“The biggest challenge that any company

in the technology industry faces is the ability to employ a highly functioning workforce that is able to understand and implement changes in technology quickly.

CenturyLink is no different,” Kohler said.

While workforce development is an important element, the underlying economic fundamentals remain strong in the Mid-Valley, company officials said.

Corson highlighted the “resurgence in natural resource based industries such as food processing and forest products.

The Mid-Valley has a strong heritage in agriculture and there are growing opportunities to develop and market valueadded products.

“Here, businesses have the same resources available to them as in the biggest cities, but without the encumbrances of dense development. In terms of potential for growth, the Mid-Willamette Valley is a sweet spot in the business landscape of Oregon.”

Page 7

PROFILES: Utilities & Infrastructure

Company name and brief history:

CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company that enables millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. The company provides broadband, voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network and a 300,000-route-mile international transport network.

What are your product or service lines, and what is your service territory?

CenturyLink provides the largest catalog of business class services in the industry. Our products begin with the basics such as bandwidth delivery and dial tone, and can easily be scaled to include our Managed Office product line, Cloud Computing, and a full range of disaster recovery services.

Our service territory in this region includes all of the major cities and towns on the I-5 corridor from Eugene to Portland.

We provide business services in Salem and continuing west to Dallas, Independence, Monmouth, Sheridan, all the way to

the Oregon Coast. We provide service along the I-5 corridor north of Salem in Keizer, Woodburn and Aurora. Heading south of Salem we provide service through Albany, Corvallis, and Lebanon.

How many people do you employ?

We have 840 employees within the state of Oregon What types of industries reflect your primary business customers?

CenturyLink services companies from one employee to leading fortune 500 companies spanning education, retail, IT services, government, media & entertainment, healthcare, and financial services.

How are your customers changing, and how are you adapting to these changes?

Nearly every challenge that a business faces today needs a solution that takes advantage of the latest technologies.

CenturyLink pairs our managed services with the latest in scalable infrastructure and application solutions. As a result, our customers can free themselves from yesterday’s operational challenges and focus on coming up with tomorrow’s IT answers.

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White Oak Construction makes sure you have the most complete picture of your project.”

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www.WhiteOakConstruction.net | 503.588.3081 SEDCOR Winter 2015 Enterprise Magazine

Company name and brief history:

PGE has provided electric power to northwest Oregon for 125 years. Today, we are reinvesting in our infrastructure to maintain world-class power quality and reliability for our customers. Current and recent projects include smart grid infrastructure development throughout our system, numerous substation improvements in the mid-valley, and new underground distribution cables in downtown Salem in addition to cutting-edge generating plants, including wind and solar facilities.

What are your product or service lines, and what is your service territory?

PGE delivers electric power that keeps business going, and new infrastructure that keeps this region growing. We serve customers in Marion, Polk, Yamhill, Clackamas, Washington and Multnomah counties. We do more than simply deliver electric power; we offer onsite energy audits to provide customized information and advice about how to set up an organization for success from an energy perspective, and can help businesses find sites to meet their expansion needs.

How many people do you employ within Marion, Polk and Yamhill Counties?

Over 200 PGE employees work at our Salem Line Center, Salem Commercial Office, and Woodburn Line Center.

What types of industries reflect your primary business customers?

We serve all industry types within our service area: manufacturing, agriculture, healthcare, transportation and logistics, government, education, data centers, you name it.

How are your customers /communities changing, and how are you adapting to these changes?

We are seeing that better-paying jobs require technical education. Sometimes, these jobs go begging for local applicants. All of Oregon needs to prepare the workforce of tomorrow with science, technical and vocational training.

That’s why PGE employees volunteer in the classrooms at the Salem-Keizer Technical High School, and why PGE supports STEM programs throughout our service area.

Describe the new technologies and innovations in your industry, and how they’re helping your customers.

The big innovations today in our 125-year-old industry are new, www.sedcor.com

sustainable ways to generate power and smart ways to control the grid. PGE is a leader in both areas. A great example in the Mid-Willamette Valley is the Salem Smart Power Center (SSPC). It’s basically a giant lithium-ion battery, using smart technology that allows PGE to store up to five megawatt-hours of energy. It was built as a demonstration project but continues today in daily service to our customers. When there is an externally caused interruption on the grid­-which happened in February in the Salem area-the SSPC can fill the gap for a brief period. Working with Kettle Foods and the State of Oregon, the facility has also demonstrated the ability of PGE to integrate and store solar power to support the grid at a utility scale.

On a day-to-day basis, our Energy Partner programs allow hour-by-hour monitoring for all our customers and automated demand response for our larger customers.

What differentiates the Mid-Willamette Valley as a profitable place to do business? How does your company help your customers in the region gain competitive advantage?

We’ve seen a resurgence in natural resource based industries, such as food processing and forest products. The Mid Valley has a strong heritage in agricultural products, and there are growing opportunities to develop and market value-added products.

This helps local producers take more control over their markets, forges stronger relationships with customers and insulates local businesses from market turbulence in other parts of the world.

The Mid-Willamette Valley is a sweet spot in the business landscape of Oregon. Here, businesses have the same resources available to them as in the biggest cities, but without the encumbrances of dense development. PGE helps by putting the necessary infrastructure in place to provide reliable, expandable power.

Page 9

PROFILES: Utilities & Infrastructure

Company name and brief history:

NW Natural is a 156-year-old local gas distribution company.

We are growing with the region and recently surpassed 700,000 customers. We are the largest independent natural gas utility in the Pacific Northwest, and we give back to our communities by donating more than $1 million annually to philanthropic causes.

What are your product or service lines, and what is your service territory?

We distribute natural gas to residential, commercial and industrial customers throughout Oregon and Southwest Washington.

How many people do you employ within Marion, Polk and Yamhill Counties?

We employ about 135 people in those three counties, and have 1,100 employees throughout our territory.

What types of industries reflect your primary business customers?

We provide natural gas to a variety of industrial clients in the processing, wood products, and electronics or hi-tech industries, as well as to large commercial clients such as hospitals and universities.

How are your customers /communities changing, and how are you adapting to these changes?

As the area has grown, we’ve grown with it. We’ve made millions of dollars of investments across our system over the last few years to expand and to improve reliability, including in the MidWillamette Valley.

Describe the new technologies and innovations in your industry, and how they’re helping your customers.

NW Natural has one of the most modern pipeline systems in the nation. With the support of regulators and customer advocates, we were one of the first utilities in the nation to replace all of the cast iron in our system. At the end of the year we will also have all bare steel replaced. Our newer, more modern system helps us deliver natural gas safely, reliably and efficiently every day.

What differentiates the Mid-Willamette Valley as a profitable place to do business? How does your company help your customers in the region gain competitive advantage?

We just announced another rate reduction for our customers.

The cost of natural gas continues to decrease due to an abundant domestic supply, and this savings benefits our customers.

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SEDCOR Winter 2015 Enterprise Magazine

How are your customers /communities changing, and how are you adapting to these changes?

Company name and brief history:

MINET—locally built and locally owned—provides data, video and voice to Monmouth and Independence. Ten years ago, while most of the area was on dial-up and DSL, the citizens of the two cities were clamoring for high speed internet. They were told that perhaps by 2016 high speed data would arrive. Being of pioneer stock, the citizens of the two cities did what came naturally: they looked to themselves for a solution. Wait or build it ourselves? No contest. Construction began. MINET was official in 2006. Direct fiber-to-thehome/business speed was available throughout the two communities. TV and phone soon completed the array of available services.

How many people do you employ within Marion, Polk and Yamhill Counties?

MINET today operates with 16 employees.

What types of industries reflect your primary business customers?

Describe the new technologies and innovations in your industry, and how they’re helping your customers.

The cities are embracing the possibilities through partnerships with education, industry, and agriculture. Independence was just named Oregon’s first “Innovative City” because of the strong electronic and economic collaborations formed across divergent fields. For instance, Intel, local agriculture, and Central High School students are working on a project that puts sensors in fields to give growers easy access to information on water levels, climate conditions, pest control, and more. The students are the conduit between the science and the soil. Exciting educational and economic opportunities result.

What differentiates the Mid-Willamette Valley as a profitable place to do business? How does your company help your customers in the region gain competitive advantage?

MINET is at home in the Mid-Willamette Valley, where bio- and economic diversity abound. This part of Oregon is a wonderful playground full of opportunity for thinkers, dreamers, entrepreneurs, nature enthusiasts, and telecommuters.

MINET connects all the ingredients of human capital to an environment already rich with the elements of success, from which the competitive advantage rises naturally.

matter

MINET delivers high speed internet to nearly all local businesses of all type and size. The ultimate users include a school system, call center, manufacturing operations, a university, telehealth facility, multi-plex theater, restaurants and cafes, and all the other niche and necessary businesses that thrive in small towns.

Ten years ago 2 Mbps was the main speed offering. Today it is the lowest level of service. MINET matches and exceeds customers’ need for bandwidth, and works to educate users to emerging possibilities. Individualized customer service helps many subscribers feel more at ease with what is for them a daunting product.

details

a solution begins with listening and ends with delivering

landscapes are about people Since 1992, we have approached commercial landscape projects with the same belief that we approach all of our landscape solutions; which is that landscapes are primarily about people and should improve the quality of life of people.

residential www.sedcor.com

commercial

municipal

industrial

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PROFILES: Utilities & Infrastructure

Describe what your company does:

Pacific Power provides electric service to more than 730,000 customers in Oregon, Washington and California, more than 110,000 of whom are in the Willamette Valley area. Our goal is to provide our customers with value for their energy dollar, and safe, reliable electricity. Pacific Power is part of PacifiCorp, one of the lowest-cost electricity producers in the United States, with 1.8 million customers in six western states.

Describe your product or service lines:

We provide reliable electrical service and work with the Energy Trust of Oregon to help our customers conserve power through incentive programs and common sense tips. In addition, our Blue Sky renewable energy program lets customers choose to support renewable energy development, local projects and generally promote sustainable energy.

If your market has changed in recent years, how has it impacted you?

The energy world has changed dramatically in recent years and will continue to evolve toward a more renewable energy base.

Pacific Power is at the forefront of these changes. We are the second largest utility owner of wind in the nation and have pioneered the development of a West Coast energy market that uses powerful technology to help maximize the production of renewable energy so that decreasing carbon-based power generation is needed. In addition, we have programs in place that call for energy efficiency to accommodate nearly 90 percent of the growth in electrical use over the next two

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Page 12

decades. All that adds up to a smaller carbon footprint for all of us achieved in a measured, prudent way that keeps costs as low as possible.

How many people do you employ regionally?

Pacific Power employs 2,600 in Oregon, Washington and California, about 120 of whom are in the Willamette Valley.

How does a large company like Pacific Power handle contracting with small, local businesses?

Pacific Power does have a large footprint, but we are always looking for ways to partner with local businesses of all sizes, whether it is catering a community gathering, providing engineering expertise on a construction project or purchasing general products and services. In recent years, our goal is to proactively identify, build relationships with and purchase from small businesses, including but not limited to, qualified minorityowned, women-owned, and disabled-veteran-owned businesses.

Specializing in Commercial/Industrial Medical/Dental Churches Education Financial Institutions Retirement Metal Buildings Multi-Use

SEDCOR Winter 2015 Enterprise Magazine

in almost every industry imaginable, including education, medical, real estate, insurance, retail, transportation, agriculture, and everything in between.

Company/agency name and brief history:

DataVision Communications is owned by Gervais Telephone Company, a cooperative that has served the area since 1914. We pride ourselves in being able to provide old-fashioned customer service to all types of customers.

What are your product or service lines, and what is your service territory?

We provide telecommunications services to businesses and residences in Woodburn, Hubbard, Gervais, Brooks, and Salem. We offer POTS, video, internet with no data caps, hosted communications, dedicated internet access, SLA, Point to Point, Symmetrical bandwidth, co-location, Ethernet transport, and static IP addressing.

How many people do you employ within Marion, Polk and Yamhill Counties?

We employ 11 people in the Willamette Valley and surrounding areas.

What types of industries reflect your primary business customers?

Our customers range from one-man shops to enterprises

How are your customers /communities changing, and how are you adapting to these changes?

The communities we serve are growing, and so are we! We continue to build and invest in infrastructure to keep ahead of customer needs.

Describe the new technologies and innovations in your industry, and how they’re helping your customers.

With our almost 100% fiber optic network, we are able to provide any speed or service our customers need. Because their needs are continually evolving, we constantly consider and evaluate future technologies.

What differentiates the Mid-Willamette Valley as a profitable place to do business? How does your company help your customers in the region gain competitive advantage?

We are privileged to serve in tight-knit communities where business owners and individuals act as sales people, giving outstanding testimonies and references to neighbors and friends. Our company makes sure all of its employees stay up to date on the latest technologies by sending them to training and seminars frequently so that they can better serve customers. We pride ourselves in customer care. A local representative will answer your call to ensure a prompt response, getting you back to business as soon as possible.

All Business.

We’re Business Lawyers. Period.

At Saalfeld Griggs, we provide effective strategies and innovative solutions for all things business.

503.399.1070 sglaw.com A Member of LEGUS, An International Network of Lawfirms

www.sedcor.com

Page 13

PROFILES: Utilities & Infrastructure

Company name and brief history:

Salem Electric was founded in 1938 by Harry Read, the owner of the local radio station KSLM. Upset that he couldn’t get a discount on his power rates, Read decided to form a cooperative by partnering with other Salem residents and business people. Energized in 1941 with 17 residential and five commercial members, Salem Electric has grown to serve over 18,000 members.

What are your product or service lines, and what is your service territory?

Salem Electric is a distribution utility serving West Salem, parts of downtown Salem, portions of Keizer and portions of the Northgate area. We have a strong focus on customer service, community support, energy efficiency, and providing reliable, low cost power. Safety is our top priority.

How many people do you employ within Marion, Polk and Yamhill Counties?

We employ 49 full-time employees with most living in the Salem/Keizer area and nearly all living in the tri-county region.

What types of industries reflect your primary business customers?

Known as one of the most reliable utilities in the nation, Salem Electric provides power to residential members and a variety of commercial and industrial members, ranging from butchers to bakers to tortilla makers.

How are your customers /communities changing, and how are you adapting to these changes?

The basic principle of power distribution hasn’t changed much over the decades but member expectations have. Members

expect timely communication, detailed information via the Internet, reliable service and a good customer experience. We do our best to meet all of our members’ expectations.

Describe the new technologies and innovations in your industry, and how they’re helping your customers.

A complex customer information system allows us to track issues, respond to inquiries and provide information quickly and efficiently. Many members rely on telephone communication that we still answer, in person, within a few rings. In the event of an outage, remote switching and a redundant system design allow us to re-energize members’ power with relatively short interruption periods. We are currently testing an advanced metering program through a pilot project that will help us identify outages more quickly, provide additional detailed information for members, track usage trends, and offer non-traditional payment options.

What differentiates the Mid-Willamette Valley as a profitable place to do business? How does your company help your customers in the region gain competitive advantage?

Reliable service, 49 dedicated employees who provide personal customer service, and low rates all contribute to helping our members grow successful businesses.

FOR THOSE WHO ASPIRE TO MORE. willamette.edu/mba Page 14

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866.622.2476

Ambition Welcome SEDCOR Winter 2015 Enterprise Magazine

Bridges of Marion County

By Don Newell, Marion County Public Works – Operations Division Manager A bridge engineer once stated that the purpose of roads is to get to the next bridge.

Within Marion County’s 1,120-mile road system we maintain 140 bridges, although many of these essential structures are somewhat inconspicuous.

Our road system is young compared to many parts of the world; most of it was built after statehood 150 years ago. Where ferries were not used, travelers began building simple timber bridge structures “to get to the other side.” To address our wet climate, “covered roofs” were added to protect the timber decks. Since then steel and concrete have been used to upgrade many of them to carry heavier loads and extend the bridge’s service life.

So how long are Marion County’s bridges?

Our average length bridge is 107-feet long, and if all our bridges were laid end to end they would span three miles. The steel and concrete Independence Bridge across the Willamette is more than 0.4 miles long with 37 bridge spans. Our second longest is the Rambler Drive NE bridge across the

Labish basin at 0.3 miles with 83 timber piling spans.

While the average bridge age is 47 years, the historic Gallon House Bridge, our only remaining covered bridge, turns 100 next year.

Are Marion County’s bridges safe? Partnering with local agencies, the Oregon Department of Transportation does on-going routine inspections of each public bridge in Oregon. Engineers evaluate the bridges as they are scored and provide direction for maintenance treatments or replacement.

Bridges receive a sufficiency rating, with 100 being the best. The average rating for Marion County bridges is 65 percent.

This year, the Wipper Road SE bridge outside Turner was replaced with a steel and concrete bridge at a cost of $2.2 million.

If a bridge is identified with a significant deficiency it is immediately posted with load limits. Funding for bridge repair and replacement is competitive and our bridge projects compete with all others in the state.

Bridges are essential to the county transportation system and they continue to age with many needing seismic or other upgrades. Sixty-six percent of our bridges have older timber components that are upgraded to concrete and steel materials as our limited funding allows. We will continue to advocate for additional investments in maintenance and replacement to keep this critical infrastructure available for business and recreation travelers alike.

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Salem Water: Great for Business and People

By Mike Gotterba, Public Information Officer, City of Salem As populations grow and usable water supplies dwindle, supplying water will be a major challenge for most of the nation’s providers. The City of Salem is prepared for this challenge and is in an enviable position.

Salem’s senior water rights on the North Santiam River will provide the city’s needs for the next 100 years and beyond.

Improvements to the water supply and delivery systems are ahead of the need curve. Over the past 15 years, Salem has invested over $100 million in improvements to the water production, delivery and storage infrastructure that have nearly doubled the capacity of the community’s drinking water system.

Today, Salem can provide up 66 million gallons of drinking water per day to 190,000 area residents and businesses. Similar investments have been made to Salem’s capacity to treat the wastewater generated by more than 230,000 area residents/ businesses. Wastewater capacity has increased to 205 million gallons per day from 105 million gallons in 2010.

Salem’s future utility and financial plans have been affected by changes in water consumption experienced locally and nationally. Still, Salem’s utility rates are average in comparison to similar communities in the Northwest. With the addition of a stormwater utility in 2014, Salem better positioned itself to address flooding concerns as well as current and future stormwater quantity and quality requirements.

Salem has invested more than $100 million in improvements to water production in the past 15 years, such as the Gerin Island slow sand filters which provide high-quality drinking water from the North Santiam River (above) and the Willow Lake Water Pollution Control Facility (below), which is designed to protect in-stream water quality and the health of organisms living in and around the Willamette River.

By investing in infrastructure early, Salem foresees future rate increases nominally above inflation and has moved to a “pay as you go basis” of financing capital needs. As the city’s debt is retired it has been able to increase needed capital investments without impacting rates to customers. Small annual increases and sustained capital investment provide for a bright future for the Salem community and its residents.

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SEDCOR Winter 2015 Enterprise Magazine

SEDCOR News Mid-Willamette Valley Businesses Prepare for Cascadia Threat SEDCOR Launches Series to Ready Employers for “The Big One” Experts agree that a major quake could keep 25,000 commuters in this region from getting home for two weeks due to road and bridge damage. Strategic Economic Development Corporation is pulling together businesses and emergency management agencies to help the region’s employers face this issue head-on.

December 9, 2015 12 noon – 1:30 p.m.

"When the Shaking Stops: the 336-Hour Challenge" Salem Convention Center 200 Commercial St. SE, Salem Ore. 10:30 a.m. to 2:30 p.m.

Hands-on displays and exhibits.

March 9, 2016 12 noon – 1:30 p.m.

Business leaders engaged in the state’s disaster planning efforts have indicated that in a major disaster, interruptions of infrastructure lasting longer than two weeks will put their enterprises at risk. Experts expect some interruptions to last much longer...even up to 36 months or more. With that type of threat, businesses need to prepare their facilities, IT and data, and their valuable human resources now in order to survive a major catastrophe.

“Secure Our Lifelines” Broadway Commons 1300 Broadway St. NE, Salem Ore.

something like this without our valued partners, Marion County, the City of Salem, American Red Cross, and the Oregon Office of Emergency Management.”

SEDCOR has also created a “Cascadia Threat” section of its web site, www.sedcor.com, as an ongoing resource for businesses. The section will provide links and downloads from the series.

“This series emerged from a rising awareness that the region’s employers need to come together on a plan to prepare— Visit www.sedcor.com and click on the “Events and Programs” individually and collectively,” said Chad Freeman, SEDCOR button.

President. “If the ‘big one’ brings the devastation the experts are talking about, then businesses will not only need to have a plan for their own recovery, but will also play a COMMERCIAL DIVISION critical role in helping the community recover.”

The series, titled “Cascadia: Oregon’s Greatest Natural Threat” began September 9 with an overview of the threat and call to action

by Laurie Holien, Oregon Emergency Management Deputy Director and Ed Flick, Marion County Emergency Manager.

The remaining two sessions will help businesses learn what they can do to help recovery efforts in their communities.

Freeman praised SEDCOR’s partners, who have played a critical role in bringing resources together for the series. “No other group is pulling Mid-Willamette Valley businesses together for this level of preparedness,” said Freeman. “We could not possibly do www.sedcor.com

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SEDCOR Board Gets Closeup Look at Career Technical Education Center The SEDCOR board of directors met at the newlyopened Career Technical Education Center (CTEC) for their October meeting and a tour. The unique, brand-new facility is a joint venture between private industry and public education with the intent of helping Salem-Keizer students develop academic proficiency, technical skills, and certification to prepare them for high-skill, highwage, high demand technical careers.

Members of SEDCOR’s Board of Directors toured the new Career Technical Education Center in Salem.

The impressive new facility opened its doors to students this fall. As of this writing, 180 students receive handson and classroom CTE training focused on residential construction and commercial manufacturing. These students remain enrolled at their resident school while spending part of their school day at the center.

“Thanks to the investment by Mountain West Investment Corp and Salem-Keizer Schools, something that was once just a good idea is now a reality,” said SEDCOR Chair Patricia Callihan-

Bowman. “It was impressive to see the quality education the students are receiving, both academically and with real world work experience they can use immediately after graduation.”

Years in the making, the project was accelerated in June of 2014, when Mountain West Career Technical Institute entered into a partnership with Salem-Keizer School District to develop and operate CTEC. The following month, Mountain West Investment

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SEDCOR Winter 2015 Enterprise Magazine

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John Honey, Principal of the Career Technical Education Center

Corporation purchased the 160,000 square foot former Neilsen Manufacturing facility in Northeast Salem and renovated and equipped the facility to house CTE programs of study.

With new, state-of-the-art equipment provided through private donations, students at CTEC are learning from people with industry experience how to tie classroom knowledge to real-world jobs. “Our goal is to ensure that students are joining the workforce with the skills and training employers are seeking,” said John Honey, principal of the new center.

Along with technical training, students are required to take english and math classes geared to the careers they will be pursuing.

The program also gives students the opportunity to work together in groups to solve problems and learn to be part of a team.

“Employers get better employees with this program,” said Honey. “We’re moving away from the mindset that says every kid must go to college first and then go to work. Now they have a choice to either go to a job that pays well or go to college.”

“The soft skills that employers are looking for are being developed throughout the program,” said Callihan-Bowman. “It was a great experience to see well over a hundred high school students engaged in their studies and able to articulate what they are doing and why it is important.”

Watch for more details in later issues of Enterprise magazine.

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Economic Development News SEDCOR Hosts Business Discussion with Canadian Officials on International Trade SEDCOR hosted a business roundtable in October for companies interested in learning about business opportunities in Canada featuring Canadian Consul General James Hill.

The purpose of the gathering was to promote cooperation between Canadian and Mid-Willamette Valley companies, to educate traded sector companies and economic development professionals on how to trade with Canada, and to raise awareness of international business development programs.

Local chambers and economic development representatives touted the benefits of doing business in each of their regions and officials from Canada promoted opportunities to invest in and do business with Canada. Joining the Consul General were Head of Trade SEDCOR President Chad Freeman, Canadian Consul General James Jill, and Salem Area Chamber of President/CEO Dan Clem

Michael Wooff and Investment Manager Lewis Coughlin.

Attendees heard presentations from Jody Christensen, Executive Director of the McMinnville Economic Development Partnership; Kelly Schreiber, Executive Director of the Stayton Sublimity Chamber of Commerce; Dan Clem, President/CEO of the Salem Area Chamber of Commerce; and Jean Love, Executive Director of the Monmouth-Independence Chamber of Commerce.

The event was organized by the Monmouth-Independence Chamber of Commerce and hosted by SEDCOR, and was produced as a partnership with Mid-Willamette Valley area chambers of commerce.

TEAM Oregon Advanced Manufacturing Launches 2015-16 Initiatives TEAM Oregon Advanced Manufacturing has launched Year 2 of its targeted statewide business development program. McMinnville Economic Development Partnership (MEDP) staff leads the team, which consists of 20 economic development organizations and utilities from throughout Oregon who have invested $40,000 in the program.

Over the next several months, representatives from nine regions of Oregon will travel to the Chicago and Los Angeles areas to participate in strategic industry tradeshows. In addition, the team has over ten business prospects appointments slated and a number of one-on-one meetings with national site selector firms.

The overall goals are to promote Oregon as a destination for expansion and to pursue supply chain opportunities for local manufacturers.

The TEAM is a statewide collaborative, industry focused recruitment, retention and expansion initiative that leverages multiple organizations and investment to deliver an intensive outbound program. Visit www.ORmanufacturing.com to learn more.

Building a Better Community . . . Together Salem Electric’s history demonstrates our commitment to the communities we serve. Whether it’s serving on the board of a non-profit, supporting schools, sponsoring a sports team or working on a community fundraiser. . .

Salem Electric is involved.

If you are interested in ways to minimize energy waste, protect the environment or make paying your bill easier, just contact our office.

503 362-3601 SalemElectric.com PO Box 5888 • 633 7th St NW Page 20

SEDCOR Winter 2015 Enterprise Magazine

Innovative technology is not new to the City of Newberg. Already in operation is an expandable water reuse system providing irrigation water to local industries, conservation education at local schools, publicly sold Newgrow Compost using a patent pending drying system and an industrial pretreatment program assisting local businesses with discharge regulations.

Invitation to help rank potential Urban Renewal projects in the Portland Road Corridor

Completed headworks building of Newberg’s new wastewater treatment plant.

Newberg project recognized by Public Works Association The City of Newberg and partners HDR Inc and Mortenson Construction received the “Public Works Project of the Year” award this October in Canyonville at the Fall conference of the American Public Works Association, Oregon Chapter for a major improvement to the city’s wastewater treatment plant.

The original wastewater treatment plant began operations in 1987.

In 2009, DEQ approved an updated Facilities Plan that called for repairs, restoration and expansion to meet the projected growth in Newberg. The multi-phase project included the Influent Pump Station, Headworks, Sludge Dewatering, Septage Receiving and Public RV Dump site. The project was completed in spring 2015.

Criteria for the award included construction control techniques, safety performance, community need, economic resources, sustainable practices, environmental considerations and community relations.

The Urban Development staff at the City of Salem welcome all stakeholders to participate in a survey that will help rank potential Urban Renewal projects in the Portland Road Corridor. The web links below connect to a brief online survey that will help staff understand the priorities of the community as plans are made for funding improvements in the area roughly between Lana and Hyacinth Avenues on Portland Road.

The survey closes on December 11, 2015. The results will be considered together with other community input in making recommendations to the Urban Renewal Agency.

English - https://www.surveymonkey.com/r/YVNF6KJ Español - https://www.surveymonkey.com/r/GRCQRZX Salem’s Urban Renewal Agency launched the Portland Road Action Plan in November 2014 to evaluate and prioritize projects that maximize private investment, job creation, and economic vitality in the area. In January 2015, public outreach began to identify Corridor needs and issues and produced a series of potential projects to address them. The efforts included postcard mailings; twelve public meetings and forums; and two prior online surveys. The draft projects that are proposed for ranking in this third survey are a result of the earlier outreach efforts.

Contact Mark Metzger, Project Coordinator at 503-540-2435 or mmetzger@cityofsalem.net with any questions.

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Economic Development News Community Enthusiastic about FCR Ribbon-cutting

By AJ Foscoli, Polk & Yamhill County Business Retention and Expansion On Sept. 22, the community celebrated FCR’s ribbon cutting ceremony in Independence. FCR is a call center provider that delivers domestic-based customer service and business process outsourcing solutions to a wide range of industries.

The event was one of the largest that FCR has had in its history, thanks to the impressive turnout by the community. The sheer number of people and the enthusiasm that pervaded the new contact center testified to all the hard work that went into creating this partnership between the City of Independence and FCR. When John Stadter, CEO and co-founder of FCR was approached by Shawn Irvine, Economic Development Director for the City of Independence, he was immediately interested in the e-commerce zone designation the city had applied for.

When Shawn highlighted the high-speed fiber connection MINET could provide for his operation, he knew he had found his next contact center.

Of course there was still the issue of a proper facility, but as timing is often everything, a location opened up just as FCR was expanding their client list. The city, the county, the landlord, and MINET all collaborated in helping FCR set up an

FCR opened a new call center in Independence, supporting two new clients with fifty employees. The company plans to fill more than 100 more positions by the end of 2015 and expects to eventually bring at least 300 new jobs to the area.

operation that, at full capacity, will employ 300 people in Polk County.

Once the decision was made, the city reached out to its local partners to assist in finding the employees needed to achieve their operational goals. Worksource Oregon, Incite, SEDCOR and the Central School District organized a county-wide job fair, which included over 25 local companies and organizations in addition to FCR, to help them fill positions. The event was a great success, and became a template for engaging the current and emerging local workforce to fill the needs of local companies.

During the speeches at the ribbon cutting ceremony, CEO John Stadter made it clear to all in attendance that “FCR wouldn’t be

Local Staffing Experts

here without MINET.” Mathew Achak, President and co-founder of FCR, noted the advantages of locating in a tight-knit, innovative community like Independence. He asked for local job seekers to choose a company with a great culture, competitive wages, health benefits, and Oregon pride-like FCR. None of this would have come together without the vision, creativity and determination of Shawn Irvine, Mayor John McArdle, and City Manager David Clyne.They leveraged the unique ability of the city to provide a high-speed fiber network to a tech company looking for its next expansion, and the community is stronger as a result.

SEDCOR Enterprise means business

A Publication for Economic

Development in the

Mid-Willamette Valley Winter 2014

PROFILES IN

Transportation & Distribution

SEDCOR

Strategic Econom ic Development Corpor

ation

503-399-1200 Page 22

Patricia Callihan-Bowman Owner

Ad info: 541-944-2820 or www. sedcor.com SEDCOR Winter 2015 Enterprise Magazine

“Our team is proud to partner with valued trade associations and support

SEDCOR and AKT Manufacturing are actively involved in the manufacturing sector. Both organizations strive to provide resources, education and assistance to help manufacturers take on the unique challenges and opportunities they face.

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AKT was a sponsor of MFG Day 2015, a national celebration of the manufacturing industry demonstrating the potential of modern manufacturing, and the opportunity for careers.

JOIN US for a SEDCOR Forum

From the left: AKT Business Advisor Chad Summers, Garmin General Garmin AT designs, certifies Manager Steve Van Arsdale, SEDCOR President Chad Freeman. and manufactures navigation and communications equipment worthy organizations helping to address for general aviation customers. The the challenges manufacturers are face company recently unveiled a new $14 in attracting talent and skills into their million, 66,000 sq. ft. building to expand its industry sector,” said Chad Summers, AKT current operations in Salem adjacent to the Manufacturing Business Advisor.

Salem Airport.

A certificate of recognition was presented To recognize this outstanding manufacturer, to Steve VanArsdale, General Manager of AKT made a donation to three non-profit Garmin AT by Summers and SEDCOR organizations encouraging young people President Chad Freeman. MFG Day was toward careers in manufacturing, science celebrated across the United States on and technology.

October 2, 2015.

An earthquake is coming. How do we prepare?

In honor of MFG Day 2015, SEDCOR, Johnson Glaze, Silverton Health, NW Natural, etc. partnered with AKT CPAs, Advisors, and Consultants to award a Certificate of Recognition to Garmin AT of Salem, Ore.

Mobilize the Community: Mass Care & Shelter Services

SEDCOR and AKT Recognize Garmin AT for MFG Day 2015

Page 23

News from Our Members Building looking outdated?

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Awards & Honors

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Remodeling Magazine announced its 550 List for 2015, which names the most successful remodelers in the U.S. Dale’s Remodeling was number 131 for revenue growth. In addition, Qualified Remodeler, for the 18th time, named Dale’s among the top 500 U.S. remodeling companies. “We didn’t become one of the best without having the best working with us,” said Dale Van Lydergraf, president of Dale’s Remodeling. “Our expert team of professionals is the most deserving of this recognition.”

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Capitol Auto Group’s Toyota, Scion, Chevrolet/Cadillac were each named one of the 2015 Automotive News Best Dealerships to Work For. This is the fourth year that Automotive News has partnered with Best Companies Group to identify dealerships in the U.S. and Canada that have excelled in creating quality workplaces for employees. The program measured workplace satisfaction through a confidential survey of employers and employees. The initial top dealerships list was published in July. The dealerships were finally ranked with company profiles in Automotive News’ Oct. 19 edition. “We are all about our customers, our employees and the environment,” Capitol Auto Group President Scott Casebeer, said, The company was also recently named the #1 Place To Work In Oregon by Oregon Business Magazine.

Phone: 503-838-0722 SEDCOR Winter 2015 Enterprise Magazine

The Salem Convention Center has capped its 10th anniversary by earning the prestigious “Best of the Best 2015” award from NW Meetings & Events magazine.

Selected as the Best Convention/ Conference Venue in Oregon by meeting and event planners from Alaska, British Columbia, Idaho, Oregon and Washington, the Salem Convention Center ranked above the Oregon Convention Center and the Portland Art Museum.

Salem Convention Center combines a convenient Oregon location, arresting architecture and a significant collection of museum-quality art with catering and customer service. The adjoining 193-room Grand Hotel and Bentley’s Grill make up the rest of the city block, providing lodging, food and free parking under the same roof as the convention center.

“We’re thrilled to win first prize after being in the top three finalists for five years in a row. Professional meeting planners chose us over larger venues because they recognize the high quality of our entire operation, from the catering teams to our banquet workers to our on-staff meeting planners,” said Donna Earley, SCC's director of sales and marketing. “Add in our truly beautiful meeting spaces, the location just off I-5 in the middle of the Willamette Valley, and our commitment to sustainability, and our venue exceeds expectations every time.”

The Salem Convention Center hosts more than 500 events each year, with approximately 90,000 attendees annually.

Salem Convention Center can accommodate up to 1800 people in 30,000 sq. ft. for business, association, government or family and social events.

The contemporary building, designed by

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Correction

In the Fall edition the new member welcome for Banner Bank did not include contact information. The contact there is Brad Buchholz, VP Commercial Banking, 503-684-2339 or bbuchholz@bannerbank.com. www.sedcor.com

nathanlevinco.com

503–581–8098 Page 25

LMN Architects of Seattle, offers large rooms up to 11,400 sq. ft. which are easily divided to host smaller groups. Designed from the ground up to be environmentally friendly and energy efficient, the Center is LEED and EarthWISE certified.

Salem Convention Center’s extensive art collection showcases local and regional artists. Salem Convention Center is managed by The Salem Group, LLC.

People

to the team. She holds a Master’s Degree in Communication from Kent State in Ohio and has worked with a range of clients, from the corporate headquarters of a large Alex Riecke-Gonzales franchise to a small business. “I’m excited to grow with Creative Company,” RieckeGonzales said. “I’m really looking forward to using the knowledge I’ve gained over the last few years to help clients embrace new marketing and branding opportunities that simply enhance the marketing strategies they already use.”

Seth Kiser joined CD Redding Construction recently as a project manager and has recently completed a new 24,000 sq ft. warehouse at Cascadia Seth Kiser Industrial Park and a large remodel of the Salem Alliance Church Children’s area for the company.

He comes to CD Redding after spending 10 years as a project manager working on projects throughout the Northwest.

He recently joined the “Leadership Salem” program through the Salem Area Chamber of Commerce.

Andrea Harris

The McMinnville Economic Development Partnership (MEDP) has added Heather Hadley Blank as the new Special Projects Manager. She will be coordinating marketing and event projects along with day-to-day office functions. A seasoned marketing events manager and mother of two, Hadley Blank brings her love for McMinnville and excitement for its growth to the MEDP team. She is a veteran of both not-for-profit and forprofit industries, with more than 15 years of experience with program development, marketing and event planning. A graduate of University of Oregon, she became Event Manager at the International Festival and The Creative Company in McMinnville Events Association out of Port Angeles, has added a new project manager and Wash. She returned to Oregon as the social media marketer. Alex Rieckeevent and program manager for the Gonzales brings three years of experience Software Association of Oregon, moving in social media marketing and branding on to9:33 InFocus Corp. Hadley Blank will SEDCOR Enterprise Ad 2014.pdf 1 9/22/14 AM

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produce meetings and events including the 10-year anniversary of MEDP in the fall of 2016, along with managing the website, social media accounts and production of all marketing materials.

Andy Ottolia

Sperry Van Ness Commercial Advisors, LLC has added Andrea Harris and Andy Ottolia to the company.

Harris, the listing and transaction coordinator, is a 2013 graduate of Willamette University.

Ottolia joins the company as an associate advisor specializing in multi-family properties.

He was previously with Marcus & Millichap in Portland. A native of Silverton, he is a graduate of the University of Portland.

The Oregon Garden has hired Theresa Pugh as its Group Tours Coordinator.

Pugh will be responsible for outreach and coordination of group tours at the Garden.

Pugh grew up in nearby Mt. Angel and

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SEDCOR Winter 2015 Enterprise Magazine

has been working at the front desk of the Oregon Garden Resort.

“Being raised in the Willamette Valley, my knowledge of the area comes in very handy in this position,” explained Pugh. “I enjoy sharing my familiarity of our beautiful region with visitors who come from all over the world.”

In her role, Pugh will be reaching out to new groups, as well as the local community, and welcoming all who wish to experience The Oregon Garden.

For more information visit www.oregongarden.org/grouptours.

Travel Salem is pleased to announce the addition of two new staff members to its team.

Maricela Urzua is Travel Salem’s new destination development manager. In this role, Urzua is responsible for facilitating the development of new and existing tourism products and opportunities in the region. Prior to joining Travel Salem, she worked as a program manager for

the Alliance for a Healthier Generation.

Before joining the Alliance, she served as a program officer for the Meyer Memorial Trust. Maricela holds a Bachelor’s Degree from Maricela Urzua Oregon State University and an MBA from the University of Phoenix.

Marney join our organization,” says Travel Salem CEO Angie Morris. “Each brings a wealth of talent and expertise to their respective roles. We look forward to their many contributions.”

Marney Roddick joins the Travel Salem team as the new guest services coordinator.

Marney oversees guest services and all operations related to the Travel Café Visitors Center as well as the distribution of Travel Salem’s annual visitors guide.

Marney has extensive experience working in the visitor and tourism industry, including positions with The Oregon Garden, the Oregon State Fair and Expo Center and most recently, as the events coordinator at The Oregon State Capitol.

Roddick earned her teaching credentials from California State University, San Marney Roddick Bernardino.

“We’re so pleased to have Maricela and

Discover

Dan Clem

The Salem Area Chamber of Commerce Board of Directors announced that Dan Clem has been selected to serve as the organization’s president and CEO.

Clem has experience with local and state government legislative affairs, small business administration, economic development projects, as well as membership and association management.

He previously served as the Director of the Oregon Department of Aviation, and as a Salem City Councilor for Ward 8 for more than 10 years. Most recently, he served as

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facebook.com /SEDCOR DATA ● VIDEO ● VOICE 405 Hogan Rd N, Monmouth, OR 97351, 503 837-0700, www.minetfiber.com City of Monmouth 503 751-0147 Mark Fancey Director of Economic Development

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City of Independence 503 838-1212 Shawn Irvine Community Development Director

linkedin.com Search for company SEDCOR Page 27

the legislative affairs coordinator for the Oregon State Chambers of Commerce.

“We’re excited to have such a longstanding community servant with a passion for our region and our mission,” said Salem Chamber Board President Brent DeHart.

developing future leaders and qualified employees, advocating for our businesses, and leading the charge in future planning and quality of life in the Salem area. I sit on the shoulders of giants before me - and am grateful for the trust and confidence that Chamber leadership has in me.”

“I am excited how strong this Chamber of Commerce is, in membership and community leadership,” said Clem. “We are about people earning a good living,

Clem replaces Jason Brandt, who stepped down earlier this year to take the position of President and CEO at the Oregon Restaurant and Lodging Association.

Products & Projects Creative Company finished a new, mobile-friendly website for Oklahomabased Pottawatomie Telephone Co. (Potelco) at potelco.com. The website’s design and structure began by knowing its purpose. “We wanted our digital retail front to more accurately represent our company’s leadership in the

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+Get more from your energy.

Visit www.energytrust.org/mybusiness or call us at 1.866.368.7878.

Serving customers of Portland General Electric, Pacific Power, NW Natural and Cascade Natural Gas.

OREGON GARDEN RESORT 895 W Main St., Silverton, OR 503-874-2500 oregongardenresort.com events@oregongardenresort.com

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SEDCOR Winter 2015 Enterprise Magazine

telecommunications industry,” Matthew Overland, General Manager of Potelco said. “And we wanted to show we offer the most advanced technology, even though we’re a small, family-owned company.”

The new website presents services in a welcoming format with strong visuals, easy to see buttons and clean menus. Though Pottawatomie Telephone Co. knew what they wanted, Creative Company brought their vision of simplicity, visual impact and local presence to life.

Jet Industries, Inc., one of the nation’s leading design build electrical, mechanical and fire sprinklers has officially launched a new website and corporate identity. According to Hunter Zeeb, third-generation CEO, the website and brand refresh are closely in line with the company’s strategic vision for superior customer service and efficiency.

Jet Industries began as a small, family-run heater company in 1977. It has grown into one of the nation’s largest companies of its type with more than 500 employees servicing projects all across the country.

“We have stayed in business for over 38 years by focusing on customer satisfaction and service,” Hunter said. “We are an oldfashioned company with strong core values, but we also recognize the importance of innovation and adapting to new ways of doing business to better serve our customers’ needs. Our new, user-friendly Continued next page

CALL TODAY TO SEE OUR DIFFERENCE

503-390-4999 www.RichDuncanConstruction.com CCB #158330

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© 2015 Pacific Power

Salem Radiology Clinic

wattsmart is registered in U.S. Patent and Trademark Office.

Roberson Motors

Brewing up energy savings.

Christy and Don Sullivan have a passion for coffee, small business and most recently, energy savings. As a Pacific Power customer, they took advantage of cash incentives from Energy Trust of Oregon to upgrade their coffee shop’s heat pump and insulation to reduce heating and cooling costs. They also upgraded to an energy-efficient ice machine. With $685 in cash incentives, Snow Peak Coffee Company can really feel the effects of energy savings on their bottom line. See how incentives can make your business more efficient.

Call Energy Trust at 1-866-368-7878, or visit bewattsmart.com.

Pictured from left: Christy and Don Sullivan, owners of Snow Peak Coffee Company, and Doris Johnston, regional business manager, Pacific Power

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website is a significant step towards delivering that vision.” The new website allows visitors to share articles and pages that interest them across Facebook, Twitter and Google+. The site is compatible with today’s browsers and mobile devices. The company has plans for an online customer login and portal for service call and invoice tracking, an eCommerce storefront and an employee training module. The new Jet Industries web address is jet.industries.

After scouring through hundreds of economic development sites, Accrinet has released its top 10 Economic Development Websites of 2015. The website developed

by Creative Company for McMinnville Economic Development Partnership mcminnvillebusiness.com, is on the list. The purpose of the website is to tell the McMinnville story while offering a one-stop shop of resources for businesses that want to locate, start or expand in McMinnville. “People tell me it’s visually compelling and unexpected,” said MEDP’s

Executive Director Jody Christensen.

Creative Company provided website planning as well as content organization and guidance. “Our design makes finding information simple and intuitive for all users. The photos engage them further into McMinnville’s appeal,” said Jennifer Larsen Morrow, Creative Company’s president and the strategy lead on the project.

Salem Health welcomes Marion and Polk county organizations to apply for its 2016 Community Partnership Grant program.

Ideal applicants are those who share Salem Health’s commitment to improve the health and well-being of the community.

Grant amounts range from $20,000 to $50,000.. “Healthy communities are a team project,” said Sharon Heuer, director of community benefit at Salem Health.

Current priorities for projects include diabetes prevention and control, mental health and medical transportation.

Earlier this year, Salem Health joined with four organizations by awarding nearly $170,000 in Community Partnership Grants: • Salvation Army of Salem: $50,000 to hire a mental health professional to work with people who have mental health barriers residing in the shelter serving homeless adults in Marion and Polk Counties.

• Oregon State University Extension Service: $49,940 to expand the Just Walk Salem program. The grass-roots movement aims to increase physical activity and reduce diabetes through organized neighborhood walking groups.

• HOME Youth & Resource Center: $41,537 to extend its services, filling a community gap in resources. The center strives to meet the needs of Salem’s at-risk and homeless youth.

• Boys & Girls Club of Salem, Marion and Polk Counties: $27,000 to expand its Healthy Lifestyles Education Program to include diabetes education and prevention.

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SEDCOR Winter 2015 Enterprise Magazine

For information regarding eligibility, application criteria and deadlines, visit salemhealth.org/about/community/ community-partnership-grants.

you’re more than a tax return Talk to Mike about valuing a business for sale or purchase.

His business and tax experience and practical approach will help you with the transition.

Two Keizer pediatricians want every family to experience the wonder of reading with their child.

Silverton Health’s Keizer Health Center has been certified as a Reach Out and Read (ROR) site due to the work of pediatricians Dr. Jill Pearson and Dr. Scott Hamblin.

“Outside of the aspects of instilling a love of reading in kids, we find that the bonding that occurs between parents and children during reading fosters communication and a sense of respect, trust, security and most of all – love,” said Dr. Pearson. “You would be surprised how many parents think it’s not that important, or that they don’t have the time or the resources to provide this crucial part of a child’s development. We intend to change that.”

Michael Blanchard, Partner, CPA, ABV

The Reach Out and Read program began in

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Dr. Jill Pearson, right, enjoys time with young patients and their parents promoting the Reach Out and Read program.

1989 with one program and 1,000 books distributed. Doctors are trained to advise parents on the importance of reading aloud to young children — including age-appropriate strategies for enjoying books with infants and toddlers. ROR has since grown to 5,000 programs across the nation with 6.5 million books distributed to 4 million children.

Dean Craig, Branch Manager 503.485.2175 | 877.485.2175 503.485.2180 Fax dean.craig@personnelsource.com www.personnelsource.com

2555 Silverton Rd. NE, Suite A, Salem OR 97301

DataVision is a telecommunications provider in the Woodburn, Brooks, Hubbard, and Salem area.

Business & Residential Services No Data Caps 24/7 Local Technical Support

The Silverton Health pediatricians begin the support when children receive their six month wellness check. The children are presented with a new developmentally appropriate book from the doctor during the appointment.

Additional books are presented during well child checks from 9 months to the age of 5 years Dr. Pearson noted that “this gives the child and family a nice start to a great home library that can be used for years and as the family grows. Anytime we can help families unplug and connect on a personal level is a beautiful thing.” A majority of the books have been translated into Spanish and have been distributed to families during appointments at the Keizer Health Center.

To learn more, or to donate on line, visit www.reachoutandread.org.

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SEDCOR Winter 2015 Enterprise Magazine

event will be donated to the local nonprofit organization Home of the Brave in Salem, making this their most successful fundraiser ever.

Peterson CAT fired up the Bulldozer BBQ for the SCE annual membership BBQ in August at the Salem Contractors Exchange. Many members came out to enjoy the great food and talk to fellow construction industry workers. A silent auction was held to raise funds for the SCE Scholarship Fund.

Jet Industries owner said, “The Jet Industries family is very fortunate to be a part of this influential cause in supporting the military men and women that have sacrificed so much for our freedom”.

The tournament theme was in recognition of the men and women that have served our great country in the past and those currently serving. The event included a static display of Oregon Army National Guard vehicles and many Oregon Army National Guard men and women dressed in their fatigues.

One of the highlights of the event was a Bell 214ST helicopter delivering graduates of the Home of the Brave program. LTC Dominic Kotz and MAJ Abe Gilman from our Oregon Army National Guard greeted and escorted the HOTB guys to the reception.

About Home Of The Brave Home of the Brave’s mission is to serve, assist and create support for the homeless Courtesy Lucas Raab Photography

Jet Industries held its 3rd Client Appreciation Golf Tournament on Friday 8/21/2015 at Illahe Hills Country Club in Salem. Through the support of Jet Industries and its partnerships, Jet raised over $180,000. All proceeds from this

Courtesy Lucas Raab Photography

veterans of Salem, OR by providing homeless veterans with an opportunity to reintegrate back into society through the development of skills, personal growth, recovery, self-reliance, productivity, community involvement and residential stability. Please visit their website at http://homelessvets.org Home of the Brave was created by two local veterans. Ben Grimmer, Executive Director, United States Marine Corps, and Gerald Pygott, Deputy Director, United States Navy. As Ben Grimmer explains, "Our motto here at Home of the Brave is, Serving Those That Served Our Country.

This program was designed to allow private individuals to donate to our cause and address a national issue in their own community. We operate with the structure and discipline of a military unit.”

2016 SEDCOR Membership Directory Here’s your chance to get your message in front of the decision makers, business leaders, and company managers who drive the economic engine of our region.

It’s the complete guide to SEDCOR, plus who to contact and how when reaching out to our members.

The directory is targeted business-to-business communication. It is distributed exclusively to SEDCOR members and associates as a benefit of membership. The publication stays in the hands of members all year. Advertising in this valuable resource guide is limited to SEDCOR members.

2015 MEMBERSHIP DIRECTORY Enhancing and Diversifying The Mid-Willamette Valley Economy

www.sedcor.com

To reserve your space contact Jerry Stevens at 541-944-2820 email: sedcor@mtangelpub.com Page 33

Insights from the Customized Training Team at the Chemeketa Center for Business & Industry

The Positive Impact of Emotional Intelligence Training

by Patricia J. Hutchings As a management consultant and trainer, I am frequently challenged on the need for Emotional Intelligence (EI) training – particularly in the manufacturing, construction, and agricultural industries.

I’ll let the hard data speak for itself. After receiving training in EI:

Some of the benefits of developing our EI are:

expectation that management understands what is important to them and how they feel (without necessarily expressing this information).

• Becoming aware of blind spots and behaviors that don’t benefit us.

EI is described as the ability to identify, use, understand and manage emotions

• A direct positive effect on areas such as thinking, decision making, and job satisfaction- all related to a self motivated staff which in turn, increases productivity.

• A study of 1,000 US manufacturing plants reported an average of a 50% reduction of lost time due to accidents.

• The ability to control impulsive behaviors, take initiative, follow through on commitments, and effectively adapt to changing circumstances.

• Plant supervisors reported quarterly formal grievances go from 12 to 3-and the final 3 find resolution without litigation.

• Line productivity and finished product out the door equaled a half million dollar increase in business productivity.

This is only a small sampling of the data available, yet it indicates a solid business reason to explore this type of training. Additionally, the individuals who work in these industries have a majority percentage of personality traits that are more naturally relational.

Meaning that of great importance to these employees are factors including: personal relationships with co-workers and customers, feelings, values, loyalty, fairness, direct recognition, and an

Peter Harri s

Lori Neva

County Manager

Branch M anager Escrow Officer

Laura F. Pia Sales M anager

(in yourself and others) in positive ways to reduce stress, communicate more effectively, and defuse challenges. Made famous by Daniel Goleman in the 1990’s, the concept has since been extensively researched by psychology, neuroscience, and business leadership. There are four dimensions of EI: Self-Awareness, SelfRegulation, Self- Motivation, and Social Awareness (Empathy), all which culminate in Social Intelligence.

To start building your EI today, begin with the first stage – Self Awareness.

Notice what you are thinking and feeling throughout the day. We need to become aware of our feelings before we can start the work of determining which are most helpful or harmful.

Emotional Intelligence training provides the building blocks that allow us all to be more effective, and to become more accountable, self motivated individuals.

Patricia J. Hutchings is an author, leadership consultant, and a professional instructor for the Customized Training team at the Chemeketa Center for Business & Industry.

Call 503.399.5181 for more information.

Della Seney

Debbie Lathrop

Stacy Lund

LeAnn Lane

Sarah Geddes

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Melvin Young

Bobby Taylor

Escrow Officer

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Nine Ticor Title Mid-Willame e Valley Loca ons to serve you: 315 Comme rcial S t SE, STE 150 Salem, OR 97301 503-585-1881

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289 E Ellendale Ave, STE 504 Dallas, O R 97338 503-917-6005

206 N 1st S t Silverton, OR 97301

503-873-5305

580 Gla Circle Woodburn, OR 97071 503-871-5305

105 NE 4th St McMinnville, OR 97128 503-472-6101

1505 Portland Rd, STE 210 Newbe rg, OR 97132 503-542-1400

400 SW 4th St, S uite 100 Corvallis, OR 97333 541-757-1466

52 E A irport RD Leba non, O R 97355 541-258-2813

220 SW 6th Ave Albany, O R 97321 541-926-2111

SEDCOR Winter 2015 Enterprise Magazine

Welcome to Our New Members and Thanks To Our Members Who Renewed (August - October 2015)

Advantage Precast, Inc.

Gelco Construction Co.

Aerotek

Grove, Mueller & Swank, P.C.

BAR Industries, Inc.

Huggins Insurance Services, Inc.

Business Efficacy

Incite, Inc.

Carlson Veit Architects, P.C.

Judson’s, Inc.

CD Redding Construction, Inc.

KeyBank Business Banking

Cherry City Electric

Larsen Flynn Insurance

Citizens Bank, Salem

Legacy Real Estate, James Hauge

City of Silverton

Maps Credit Union

City of Willamina

Maps Insurance Services, LLC

Corban University

Oregon Manufactured Housing Association

D & O Garbage Service, Inc.

PAZ Design Group, LTD

Electrical Construction Company

Personnel Source, Inc.

Elkay Wood Products Company

Rogue Ales, Oregon Brewing Company

Epping Group/Creekside Corporate Center

Saalfeld Griggs PC

FASTSIGNS

Salem Contractors Exchange

Sassy Onion Restaurant and Catering Schneider Electric Shangri-La

Spring Valley Dairy, Inc.

Studio 3 Architecture, Inc.

Summit Wealth Management The IpseNault Company

The Salem Real Estate Group, Inc. Turner Lumber, Inc.

Willamette Valley Railway Company Willamette Valley Vineyards

Windedahl, Rangitsch, Groeneveld & Norton, LLC Withers Lumber Company

Worksource Oregon Employment Department Yamasa Corporation USA

READING READY

BY THIRD GRADE A United Way Achievement Goal These kids might someday work for you. Studies show that reading ability by 3rd grade is a major predictor of high school graduation and career success.

United Way of the Mid-Willamette Valley is working to improve early childhood education so today’s students can be tomorrow’s leaders and possibly your valued employee.

—The United Way Team The President’s Leadership Circle Participants A-dec Allied Video Productions BMW of Salem Bonaventure Senior Living Capitol Auto Group Columbia Bank Garmin AT, Inc.

Hematology Oncology of Salem LLP Kaiser Permanente Key Bank NORPAC Foods, Inc. Northwest Farm Credit Services

Pioneer Trust Bank Salem Electric Salem Health Salem-Keizer Transit US Bank Willamette Valley Vineyards Withnell Motor Company

Organizations helping students succeed in the classroom and in life! www.sedcor.com

www.unitedwaymwv.org Page 35

A Quarterly Publication for Economic Development in the Mid-Willamette Valley 626 High Street NE, Suite 200 • Salem, OR 97301 503-588-6225 • Fax 503-588-6240 • info@sedcor.com • www.sedcor.com

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