Indian Railway Adopts Digitization of Services You Deserve

Indian Railway Adopts Digitization of Services You Deserve

INDIAN RAILWAY HAS GONE DIGITAL

Online Facilities Provided By IRCTC • Indian Railways at present have adopted the evolving growth of internet and computerization. • (IRCTC) is now online and has adopted digitization through which the passengers can avail infinite facilities from the comfort of home.

1. Online Ticket Booking The IRCTC has transformed the Passenger Reservation System (PRS) and now everyone can book tickets online with various payment modes.

2. Online Tatkal Ticket Booking The process of tatkal booking is almost the same.

The difference is only of the limited timings (10AM to 12PM) with a valid ID proof number like Aadhar card, Pan Card, Driving License number while booking. Now avoid the crowd at stations! Go Digital!

3. Helpline no. 139 Indian railways have launched their helpline number 139. Just dial 139 for any query you have and the representatives on the other side will answer your entire query related to railways. You can also SMS your queries on 139 and get an instant reply.

4. Catering Services Now various e- catering companies have partnered with IRCTC to deliver hot and fresh food in train.

Now food of your choice is served at your seat within few clicks, irrespective of the route you are travelling.

Rail Restro: We Care for Your Tastebuds From the varieties of vegetarian dishes to non vegetarian dishes and special veg/non-veg platters, RailRestro can deliver everything on your seat.

Just call 8102-888-111 or visit our website for online food ordering in train.

5. Twitter- A Game of 140 Characters Social media is one of the platforms for expressing one’s views. Just tweet with your PNR and contact details directly to the ministry of railways regarding any complaints and get a speedy response.

6. Book Bedrolls Online Now you can book your bedrolls online @ irctctourism.com. The bedrolls are provided for free in AC 1st class, 2 tier, and 3 tier compartments.

A minimum fee Rs.25 is charged for the Garibrath trains during the booking procedure.

7. Other Helpline Numbers: 1. 1800-111-322 and 182 – Security Helpline 2. 138–Coach maintenance and Catering Complaints 3. 1800-111-139 and 1800-111-321 - For any grievances on catering, overcharging price, suggestions, quality complaints

INDIAN RAILWAY WISHES YOU A HAPPY JOURNEY

THANK YOU Dial 8102-888-111 for fresh food in train.

OR Visit our website railrestro.com for exciting offers.