Chronicle | October Edition

IN THIS ISSUE : 01

Industry 4.0 Risk Mitigation through Digitization in Supply Chain

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Sustainable Supply Chain - Responsibilities and Opportunities

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From CSR to CSV - A New Perspective

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Changing HR Landscape: Hidden Roles and Evolving Responsibilities

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Talent Acquisition: Changing Dynamics & Surfacing Challenges

Published By Media Cell, DMS, IIT Delhi

Opera’17 INDUSTRY 4.0 : RISK MITIGATION THROUGH DIGITIZATION IN SUPPLY CHAIN Operations Conclave

PANEL MEMBERS Mr. Varinder Mittal, Head- Supply Chain, Contract Manufacturing, Nestle.

Mr. Akashdeep Gupta, Head- Supply Chain, Intex Mr. Rajesh Gupta, Head-Supply chain, JK Tyres and Industries Ltd. Mr. Gurpreet Singh Gill, Regional Head- Supply Chain and Logistics, Samsung Mr. Rajiv Kapahi, Senior Director- Finance, Operations and Distribution, Boston Scientific India

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epartment of Management Studies, IIT Delhi, hosted Opera’17, the annual Operations Conclave on 23rd September, 2017 with the morning session focusing on the theme “Industry 4.0 Risk Mitigation through Digitization in Supply Chain”.

manner by better coordination among humans.

Illustrating beautifully through current and specific industry related examples, he broadened the horizon of the students. Moreover, he shed light on some strategies that have been used by JK Tyres for the same.

The panel was headed by Mr. Varinder Mittal who initiated the panel discussion by introducing digitization as a much-needed revolution already in motion in India. This is getting reflected as a paradigm shift in consumer behavior and the same is being adopted in the supply chain.

He provided further insights into the topic by citing an example of Nestle which has started implementing the use of Big Data Analytics and SaaS to be technologically competitive.

With shortening of product life cycle, supply variability and demand volatility, there is a need of a much more transparent as well as faster supply chain to ensure that it remains in sync with the consumer’s requirements.

Continuing, Mr Gurpreet Singh Gill, had an interactive discussion where he tried to assess the understanding of students about Supply Chain. He shared his expertise of basic supply chain and the associated risks and also emphasized on how the risks are not visible externally, therefore must be observed on a regular basis. Adding on to it, he explained how India is unable to achieve maximum efficiency in spite of having supportive resources.

He explained a lot of use cases to make students realize the importance of supply chain in the current market and how it is the best place to be in, right now.

Finally, Mr. Rajiv Kapahi asked the students to not be limited to the books when it came to tackling real world problems. Providing real life example of the growth of DELL, he laid the emphasis on being innovative. Innovation lies in the way they utilized digitization as a means to address their problems related to huge inventories, reinventing product and price transmission. His expertise in finance domain coupled with a rich experience in pharmaceutical industry provided a different perspective to the discussion.

The discussion was carried forward

by Mr. Akashdeep Gupta who further elucidated on the topic. He focussed on certain key elements among which integrated planning and execution, logistics visibility, smart warehousing, procurement, efficient spare-part management and data analytics in supply chain were the key ones. He elaborated on each of these points to showcase how digitization can bring about an impact on core supply chain with putting forth different functions individually as well as in coherence. Along perspectives, the floor was always open to Mr. Rajesh Gupta elaborated on the topic of questions for students who displayed a great deal of enthusiasm and these questions were discussion under four headings namely: followed with an in-depth discussion on different • Digitization parameters. Our eminent panelists handled these questions based on their rich experience and • Coordination among human beings expertise and successfully expanded the horizon of the students.

• Environment Cost

The students of DMS, IIT Delhi extend their heartfelt gratitude to the panellists for He explained how the digitally accumulated taking out their valuable time and sharing information can be handled in an efficient their views on changing industrial landscapes.

• Reverse Logistics

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Opera’17 SUSTAINABLE SUPPLY CHAIN RESPONSIBILITIES AND OPPORTUNITIES Operations Conclave

PANEL MEMBERS Ms. Monica Bahl, VP- South East Asia, VLCC Mr. Vaibhav Kulkarni, Head of North Operations, Marico Mr. Jaya Chandran, VP- Operations, Shellz Overseas Pvt. Ltd. Mr. Gurpreet Singh Gill, Regional Head – Supply Chain & Logistics, Samsung SDS Mr. Tej Nirmal Singh, Head of Local Administration Services, Ericsson – India Mr. Ramesh Agarwal, Airman in IAF, Chairman – Agarwal Movers Group Mr. Birendra Jha, Country Supply Chain and Logistics Manager, M&S Mr. Vinay Dhanani, Head of Network Operations, Rivigo Services Pvt. Ltd. Mr. Mihir Mohanta, GM – Supply Chain Management, Mother Dairy Fruit & Vegetable Pvt. Ltd.

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he Department of Management Studies, IIT Delhi organized OPERA’17, the annual Operations Conclave on September 23, 2017. The afternoon session focused on the theme- “Sustainable Supply Chain -Responsibilities and Opportunities” and the panel for the discussion was chaired by Ms. Monika Bahl.

Prof. Ravi Shankar welcomed the renowned panel members and briefly introduced the accomplishments of DMS, IIT Delhi in this area.

He urged the panel members to provide some insight on what the industry needs and how can IIT Delhi contribute towards it. Ms. Bahl, the Panel Chair kicked off the session by discussing the importance of the 3 R’s-Reduce, Reuse and Recycle, in achieving sustainable supply chain and at the same time, tapping on the opportunities that come with it.

Next, Mr. Nirmal Singh asked the students to be responsive in terms of ecology management. He also asked the students to think of ways to dump electronic waste generated at an enormous level. He mentioned the fact that technology today becomes obsolete in a very short span of time and that is why proper electronic waste dumping mechanism is the need of the hour.

Mr. Agarwal elucidated the audience by discussing a case study wherein a product successful in the market for quite a few years was retracted because of an issue in supply chain and not because of the issue in the product. He explained the concept of Trucking Cube and emphasized that the product should not only be ISI certified but should also indicate the label ‘Transported By’ as a lot of truckloads gets spoiled during transportation. He further discussed the plight of the sleep-deprived truck drivers.

Mr. Kulkarni highlighted the fact that for an FMCG company, it is extremely important to have the product on the shelf, nearest to the customer, by optimizing cost and usage of resources. According to him, a sustainable supply chain has three aspects:

According to Mr. Dhanani, social sustainability is a major challenge in supply chain management. He emphasized that technology is going to be the next big thing in logistics and supply chain management. He highlighted some of the measures taken by his firm to reduce the • Economic Viability pain points of the truck drivers like having an adequate number of drivers, using technology • Environmental Sustainability: Green supply to monitor the route and provide them feedback. chain, waste reduction, emission reduction Mr. Mohanta discussed perishable products management which requires specific conditions • Product and People: No violation of labor laws of transportation, storage, and utmost care in orand human rights and no harmful products for der to reduce the damage/wastage. the end users The end of the event was marked by the The discussion was carried forward by Mr. Gill Q&A session. Our eminent panel members who explained Samsung’s point of view of reverse provided insights based on their experience and logistics to refurbish and recycle the waste/ expertise. The students of DMS, IIT Delhi extend plastic generated. He considers sustainable their heartfelt gratitude to the panelists for taking supply chain an opportunity for the firm out their precious time and sharing their views to recycle the material instead of procuring from with our students. the suppliers at a cost.

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SOCIAL IMPACT SUMMIT

From CSR to CSV A New Perspective

PANEL MEMBERS Ms. Deepanwita Chakraborty, Director, Corporate Responsibility & Sustainable Development, Asia Pacific, Cargill Mr. Sameer Mathur, Senior Manager, Accenture Strategy Mr. Sriraman PK, Chief Financial Officer (CFO), Helpage India Mr. Aishwarya Saxena, Deputy VP, Aviva life insurance Mr. Kaizim Rizvi, Founder Director, The Dialogue Ms. Jyotsna Bhatnagar, Private Sector Partnership Officer, UN World Food Programme Mr. Prashant Chopra, Associate VP, Hero Fincorp Mr. Arindam Saha, Associate Director, PwC India Dr. Shuchi Sinha, Associate Professor, DMS, IIT Delhi

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Carrying the discussion forward, Mr. Rizvi mentioned the need to create a society for development. Creating shared values is about making people environmentally conscious.

It is sensitizing them about the resources which are consumed by the people, like food, water, and fresh air. He urged the students to broaden their horizons and bring upon ideas to The session started with an introductory talk by create profits for development. the panel chair, where Dr. Sinha first welcomed all the renowned guests and then initiated the dis- Adding a different perspective, Ms. Bhatnagar cussion by mentioning the need for such interac- highlighted the plight of weaker sections of tions. Ms. Chakraborty highlighted the importanc- society. A large number of people in India, as well need of Corprate Social Consciousness. She also as other parts of the world, are malnourished, do added that for growth and prosperity in the not have access to clean drinking water and other society, there has to be a confluence between all basic facilities. Change in the society starts with the individual. She emphasized the need to go the stakeholders. beyond CSR so that no one is left behind in the Adding to the discussion, Mr. Sameer development.

Mathur pointed out that CSR should be focussed on creating socially responsible Mr. Chopra discussed the need to build citizens and employees of an organization. He businesses on the basis of shared values. People suggested a new practice of spending a are not aware of their rights and the policies which portion of CSR budgets via the employees if are made for them. Empowering them with the possible. In this way, individual partnership will knowledge will bring them onboard the growth result in a larger networked effect wagon. He mentioned specific examples, where his organization decided to finance the people across the society. across underpenetrated markets, where income Mr. Sriraman PK quoted Mahatma Gandhi “One is seasonal and no credits are available. man cannot do right in one department of life whilst he is occupied in doing wrong in any Mr. Saha had an interactive session where he tried other department. Life is one indivisi- to assess the students’ understanding of CSR and ble whole.” He mentioned corporates and CSV. He mentioned that a structured approach individuals should be ‘Socially Driven Corporates’ is required for economic, social and cultural development as a whole. He also disand ‘Socially Driven Individuals’. cussed leapfrog strategies and those Mr. Saxena discussed the biggest challenge traditional strategies will not help in bringing the present among the mindset of people and change government which thinks businesses are bad and their only aim is to take away from The students of DMS, IIT Delhi extend their society. He mentioned Aviva’s vision of ‘Defying heartfelt gratitude to the panelists for taking out Uncertainty’ and how an organization’s purpose their valuable time and sharing their views on the drives it towards creating a larger impact on changing social landscape. society. he Department of Management Studies, IIT Delhi organized Social Impact Summit, on 2nd October 2017.

The summit was focussed on the theme – “From CSR to CSV-A new perspective”. The panel for discussion was headed by Dr. Shuchi Sinha, Assistant Professor, DMS, IIT Delhi.

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Horizon’17 CHANGING HR LANDSCAPE: HIDDEN ROLES AND EVOLVING RESPONSIBILITIES HR Conclave

PANEL MEMBERS Ms. Ritu Singh, Associate Director, Head of HR Operations SEA & AMZ, QIAGEN India Mr. Suresh Kumar, Senior Vice President, Human Resources, Mafatlal Industries Mr. Ashish Anand, Director & Head of HR, Religare Finest Ltd Mr. Rajesh Khosla, Head of Human Resources, LG Mr. Abbas Jaliz Rizvi, Head Operations Excellence, HR Global Operations, Ericsson Mr. Abhay Kapoor, Amazon HR Leader, India Operations (North) Mr. Deepak Dobriyal, Vice President, Corporate HR, Birla Soft Dr. Shuchi Sinha, Associate Professor, DMS, IIT Delhi

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epartment of Management Studies, IIT Delhi, hosted Horizon ‘17, the annual HR conclave with the morning session focusing on the theme “Changing HR Landscape: Hidden Roles and Evolving Responsibilities”.

Mr. Jaliz further explained the economic perspectives and challenges which HR professionals face. He emphasised on HR’s different roles & strategies and the roles they play in different areas. Also, he beautifully explained about the shift in the scenario of business partnering. He took examples to explain about the imploding of HR profession, which was believed to be exploding few years back and tried to explain the importance of HR professionals by explaining their roles in discussion which they have with the marketing, finance & operations heads.

The panel was headed by Dr. Shuchi Sinha, Assistant Professor, DMS, IIT Delhi. She introduced the topic and asked all the panellists to give the valuable insights on the topic. The discussion was started by Ms. Singh who explained how change is happening in the roles of HR. She emphasised that HR role is not a traditional role like it was few years back. Rather, Mr. Kapoor provided some great points to they have the potential to become good business explain the multiple roles HR manager plays in today’s scenario. He emphasised that the HR leaders. manager requires analytical skills to analyse data The discussion was taken forward by else they will fail. HR professionals also plays Mr. Kumar. He started by expressing the a role of social activists too as he/she needs importance of HR leaders in an to support the society and the business of the organisation and highlighted the fact about organisation. how HR professionals are included in the board of directors for decision making. He Finally, Mr. Dobriyal, stated some statistics to also predicted about the time when HR show how technology has advanced over the leaders will go on to become company heads and years. He linked how HR professional needs to provided the audience with examples to support do prediction in today’s scenario and explained that in coming future, HR professionals will be his statements. working from anywhere across the globe due Mr. Anand elucidated about the requirements to vast internet connectivity. Also, they will and working of HR professionals in different tend to prefer being a freelancer or a part time countries, owing to different cultures worker rather than a full time employee of an & government policies. He also explained organisation. how shareholders need to go with the need of employees. He highlighted that HR Along with putting forth different perspectives, professionals are required to have strong the panel was open to questions from students, understanding of the business for the better who displayed a great deal of enthusiasm as the panel members answered all their questions and growth of the organisation. also provided live examples to prove their point.

Adding to the discussion, Mr. Khosla elaborated how business plans The students of DMS, IIT Delhi extend their are made nowadays taking HR heartfelt gratitude to the panellists for taking out professionals into consideration. He took their precious time & giving an opportunity to examples of E-commerce companies who have learn about changing HR landscape across the not yet seen the downside of their business and globe. hence are competing with themselves as their period of operation is quite small.

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Horizon’17 TALENT ACQUISITION: CHANGING DYNAMICS & SURFACING CHALLENGES HR Conclave

PANEL MEMBERS Ms. Renu Bohra, Senior Director HR, DB Schenker Mr. Narendra Chandel, General Manager, Human Resources, TCS Ms. Ritika Sakhuja, Associate Director – Human Resources, Nielsen Mr. Sidhartha Mukherjee, Executive Director HR, IOCL Mr. Adil Nargowala, Corporate VP HR, WNS Global Services

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epartment of Management Studies, IIT Delhi hosted Horizon’17, the annual HR Conclave on October 8, 2017, with the afternoon session focusing on the theme “Talent Acquisition: Changing dynamics & surfacing challenges”.

The panel was headed by Ms. Renu Bohra who initiated the panel discussion by introducing the industry definition of talent acquisition and touch based on its importance for an organization. Each of the panel members shared their views and opinions on talent acquisition and explained how important it is. Mr. Nargolwala asked students where they want to be in future and suggested students question everything in their learning to get a clear understanding of the concepts which would help them get a clarity on their short-term and long-term goals. Ms. Sakhuja brought in a completely different perspective to the discussion by pointing out how goals of the organization and talent acquisition are aligned with each other. Mr. Mukherjee came up with a diversified view of talent acquisition and its dynamics by citing examples from the public sector. He demystified quite a few myths about the public sector and substantiated his explanation with examples from the industry.

Questions and tips were asked by the students on how to approach the interviews and what should be the mindset before attending an interview. Panel members answered the questions patiently and elucidated the key points one while giving an interview. The needs to remember

importance of soft skills was stressed a lot.

Further, panel members cited the quote, ”First impression is the best impression” and substantiated this quote by telling students how the first 30-40 seconds are important to make a positive impact.

Handling rejection of an interview, importance of feedback after an interview and how important confidence is for an interview are some of the areas in which students sought the panels’ insights. The discussion touch-based most of the aspects of talent acquisition, hiring process and importance of training.

The students of DMS, IIT Delhi extend their gratitude towards the panel for enabling them to gain insights on talent acquisition through the interactive and informative panel discussion.

Mr. Narendra carried the discussion forward by explaining to students how it feels to be on the other side of talent acquisition. He stressed on how difficult it is for an organization to choose the right talent from a small pool of employable resources. Moving forward, panel illustrated on how the industry handles the attrition rate and how important is employee satisfaction for the organization. Discussion continued with students questioning about the importance of internal talent in the organization. Panel members shared their experiences and aligned them to the discussion.

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