Delano expat guide 2018

E X PAT GU I DE

R E C O M M E N D A T I O N S

201 8 – 19 A N D

E X P E R T

A D V I C E

EXPAT GUIDE 2018-19

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LETTER FROM THE EDITOR

EXPAND YOUR HORIZONS

S

THE EXPAT GUIDE This Expat Guide has been written and compiled by expats with plenty of experience of life in the grand duchy.

The articles in the guide reflect that authentic experience and are therefore subjective. The listings are also select recommendations and do not claim to be comprehensive.

sports or social clubs, or the parents of adly apocryphal, the great your children’s friends at the international Liverpool footballer Ian Rush’s schools. And you can keep your interacfamous quote that he couldn’t settle in Italy because “it was like tion with the local community to a minimum nod and thank you in the superliving in a foreign country” is a familiar sentiment for us expats at one time or an- market, bank or pharmacy.

Make an effort to expand your horiother. Rush spent just one season in Turin zons, however, and you open up a whole playing for Juventus before returning to world of possibilities. You might even Liverpool. In a later interview, he become integrated enough to be on first admitted to feeling homesick at times, name terms with your neighbours, personbut also said “it is one of the best things ally know the mayor of your commune I’ve done in my life.” And so should your and cheer on your kids playing for the decision to move to Luxembourg.

But, whether we arrive to live and work local sports team.

Befriend a few Luxembourgers and here for the long haul or just to fulfil a you could discover real short-term contract, we can insider tips on where to all relate to Rush’s feeling find some exquisite and of being lost when he didn’t “WHETHER charming local restaurants have “someone to hold his YOU WILL or where to find really good hand the whole time.”

EVER CALL bottles of Moselle wine.

Of course, the whole point LUXEMBOURG You will learn some pretty of Delano’s Expat Guide is to HOME useful life hacks and have help you stand on your own DEPENDS a strong and reliable local two feet so that you don’t support network to help need any hand-holding.

ON YOU.” out with anything from Navigating Luxembourg housesitting to looking after when you first arrive can be the kids in an emergency. Go so far as to tricky and with three official languages seemingly being thrown at you randomly, learn Luxembourgish (maybe even take it can even be overawing. Ideally, with the up nationality) and you will not only find that doors open more easily, but you will help of this guide, you should soon feel have the thrill of belonging to quite an perfectly comfortable dealing with daily exclusive club in global terms. life, your career, the education systems Delano’s Expat Guide is here to help you and the idiosyncrasies of local feel at home in the grand duchy, but bureaucracy. whether you will ever call Luxembourg However, as the use of the English home depends on you. language becomes more and more common, it is all too easy to live in an expat bubble in Luxembourg. You can go through life exclusively befriending other DUNCAN ROBERTS Editor-in-chief expats from your work environment,

Expat Guide 2018-19

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GUEST EDITORIAL

Text by DENISE VOSS

Photography by MIKE ZENARI

GREAT WORK-LIFE BALANCE

DENISE VOSS The Alfi chair is seen poolside at d’Coque national sports and cultural centre in Kirchberg

Denise Voss, originally from the US, is chair of the Association of the Luxembourg Fund Industry, conducting officer at Franklin Templeton Investments and a self-described “swim mom”.

We asked her what advice she would share with newcomers.

M

oving to Luxembourg nearly 30 years ago was one of my best professional and personal decisions. If you are planning to or have recently made the move yourself, welcome!--the many resources featured in this guide should help you quickly adapt to your new home--and thrive.

I realised early on that a main feature of the Luxembourg expat experience is daily interaction with people from over 170 countries. The combination of an international vibe with a high quality of life in a small country can’t be beat and is why so many who move to Luxembourg for a year or so celebrate their 5th--or 15th--anniversary.

Luxembourg is good for your career.

It’s certainly been my experience and you’ll find many successful financial service and industrial companies, startups, a top-ranked university, a wide variety of other businesses and associations, and several European institutions. Many foreign chambers of commerce are present, providing excellent networking and plenty of opportunities to get involved with business and local communities.

On the personal side, once you get beyond the thrill of being able to have breakfast, lunch, dinner and dessert in four different countries in one day, there’s a wide selection of activities on offer back home in Luxembourg for you and your family.

Luxembourg’s cultural scene is robust.

Well-known musicians appear regularly at the iconic Philharmonie, and the Rockhal features international artists, up close and personal--where else can you stand a few metres away from Stevie Wonder as he rocks the audience with ‘Superstition’? The rest of the cultural offer is impressive, from I. M. Pei’s Mudam contemporary art museum to theatre, dance, music, cinema and literature festivals. History buffs will also be well served here, with World War II and Unesco World Heritage sites and plenty of castles--my personal favourite--amongst the highlights.

A well-balanced family life is another key attraction, and living here means short distances bet­ween work, school and home, a significant advantage when both

parents and children lead busy lives.

Speaking of kids, sports and activity clubs abound, at local and national levels, and an added bonus is the opportunity kids have to hone their language skills, while having fun.

Why am I poolside in this photo? Well, I’m celebrating Luxembourg’s generous sports infrastructure as a “swim mom” and former swim club referee, another great way to integrate into the local community. Sports events and outdoor activities of all shapes and sizes provide something for everyone, from the ING Night Marathon to hiking on nature trails in “Little Switzerland”. If sport is not your cup of tea, then Luxembourg’s food and wine scene is well-known and one of my favourite places, the Moselle wine region, is a beautiful and unique part of Luxembourg.

I could go on but have run out of room, so I will say what I hinted at earlier: once you set foot in Luxembourg, you will find it hard to leave! icon_twitter @DeniseVossLux icon_twitter @ALFIfunds

Expat Guide 2018-19

BUYERS AGENTS The best address to find yours…

LUCK HAS NOTHING TO DO WITH IT + 352 28 99 99 18 www.property-hunter.lu

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CONTENTS

E X PAT GU I DE 201 8 – 19

SETTLING IN

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DAILY LIFE

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CHILDCARE & FAMILY

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From administrative formalities via finding a home to getting the internet turned on, here’s how to get yourself set up.

From supermarkets and pet care to healthcare and recycling, here’s some handy places to know about.

Get ready for multicultural and multilingual Luxembourg; here’s practical advice for parents of kids of all ages.

PROFESSIONAL LIFE

FUTURE PLANNING

LEISURE TIME

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Want to move up the company ladder, make a career move or start up your own business?

Here’s where to look.

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Insurance, retirement, moving away from Luxembourg… not always the most fun topics to ponder, but important all the same. Here’s what to consider.

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There are simply too many choices on how to spend your free time; we couldn’t list them all in this guide.

But here are a few ways to make the most of your evenings and weekends.

Expat Guide 2018-19

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Expat Guide 2018-19

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Text by MARGARET FERNS

Photography by MIKE ZENARI

SETTLING IN Waiting at the Bierger-Center in Luxembourg City

DON’T FORGET YOUR ID Expat Guide 2018-19

Y

ou have just arrived or will soon arrive in Luxembourg. In the words of The Hitchhiker’s Guide to the Galaxy, “Don’t panic!” You really haven’t landed on another planet. Luxembourg has been welcoming foreign residents for decades. It is multilingual and multicultural and there is a fairly good chance that you are not the only member of your nationality in the county. You are not alone.

There are, however, some administrative steps to take, as well as a few things to avoid doing to make your integration into Luxembourg life as smooth as possible. In this section, we provide you with some useful contacts and practical tips on settling in--finding accommodation, opening a bank account, social security and healthcare, etc. Our first piece of advice? Don’t assume that things here are done in the same way as the country you just left.

A good place to start is the Official Portal of the Grand Duchy of Luxembourg (www.luxembourg.public.lu), which offers information in English, French and German on all the steps required for entry and residence (which may vary according to your country of origin) under its “living” sections. These also include lots of other useful information about the country in general.

LOCAL COUNCIL The first thing you will need to do is register with your local “commune”.

Now, we don’t mean that you have to join some kind of cult, “commune” is just how we refer to the local municipality here, i.e., your town hall. (The multilingual nature of Luxembourg means that eventually you might find words from other languages sneaking into your everyday English, even if it is your mother tongue. So, don’t be too upset when you start talking about taking a train from the “gare”, for example. We all do it.)

The process may vary from one municipality to another, but as a rule of thumb, take your passport and a copy of your rental contract or house purchase agreement with you to get a residency card. It normally doesn’t take too long.

Also, don’t be surprised if you receive a friendly visit from the local police or are invited to pop into the nearest police

station. It is just a formality, ­Interpol is not after you (unless, of course, you have something to hide… and that’s really beyond the scope of this article).

If you still have to find somewhere to live, welcome to the Luxembourg housing market. Take a deep breath, this might sting. Renting and buying in Luxembourg can be expensive, so we recommend that you do your homework and set realistic expectations about where you want to live and what kind of property you would like. Basically, the closer to Luxembourg City you are, the more expensive it is. There is a plethora of estate agents out there, but not all of them are worth your time. We suggest searching the atHome website, as it usually contains all the property available to rent or purchase, as well as information on average prices and typical rental contracts. Read the contract carefully and don’t sign unless you are confident that you understand it. If you are renting a home, you will normally be asked to pay a security deposit equating to between 2 and 3 months’ rent.

Remember, you don’t need to use an estate agent, but it is helpful to have someone to guide you through the process. Check out the Homexperts and NoAgent websites for no nonsense practical help in several languages. ­Homexperts even provides certification of reliable estate agents and NoAgent (as the name suggests) provides a stepby-step guide to doing it all by yourself at a very reasonable fee. There are also Facebook groups featuring property for sale and for rent directly from the owner with no agency involvement.

GET CONNECTED Before you move in, you’ll want to get connected to utilities--gas, electricity, water and telephone/internet. If you are in Luxembourg City, contact the Luxembourg Energy Office. Outside the capital, contact Creos for gas and electricity, or Enovos for electricity. Water is usually supplied by the commune you have just registered with. In each case you will need ID (passport or ID card); proof of your address (ask your commune for a residence certificate) and bank account details if you want to pay by direct debit.

There are many telephone and internet service providers in Luxembourg.

The key players are: Post, Luxembourg Online, Orange, Tango and Join. As ever, you will be asked for ID and proof of residency.

The next step is home insurance.

“Newcomers must know that this insurance is not legally mandatory, but most of the time, owners ask tenants to take out an insurance policy before signing the lease,” explain AXA Luxembourg.

“It’s also important to keep in mind that, if you arrive with your own car, you have only six months to register it with a Luxembourg licence plate. And in this case, you also have to take out civil liability insurance. This civil liability in car insurance is, in fact, the only legally required insurance in the grand duchy.”

FINANCIAL SERVICES You are also going to need a bank account. On your behalf, we asked the Banque Internationale à Luxembourg to talk us through the process.

Alessandra Simonelli, head of product development, told us that with increasing digitalisation, it is even possible to open a bank account via an app on a smartphone. Whether in a branch or with an app, “ID is requested, ideally a passport or national identity card, as well as a copy of the rental agreement and employment contract when possible. In order to provide the most appropriate services, we also need to know a few things. Will they rent or buy in Luxembourg? Are they moving with their family? Will they need investment products to plan for the future (studies for the kids, retirement, etc.)? We offer special onboarding packages with discounted services negotiated with many companies in Luxembourg, so we will need to know the company they work for. If they will travel a lot, they might need insurance for their purchases or assistance services.” It typically takes one to two weeks to receive your bank card and pin code.

After all that, you should be all set up and ready to tackle daily life in this country you now call home. So, read on for advice on how to get around the city and country, which schools to choose for your children, how to recycle and much more.

Expat Guide 2018-19

SETTLING IN

Text by MARGARET FERNS

Photography by MATIC ZORMAN

SOPHIE KERSCHEN

GET OUT THERE AND SOCIALISE

EMBASSIES & CONSULATES IN LUXEMBOURG Austria icon_where 3 rue des Bains L-1212 Luxembourg icon_mail Luxembourg-ob @bmaa.gv.at icon_website w ww.bmeia.gv.at icon_info E12

Belgium icon_where 4 rue des Girondins L-1626 Luxembourg icon_mail luxembourg@diplobel.org icon_website w ww.diplomatie. belgium.be icon_info G11

Cape Verde

A

s manager of the British Chamber of Commerce in Luxembourg, Sophie Kerschen has seen a lot of people come and go. Over the years she has developed a keen understanding of what makes people settle quickly and truly make Luxembourg their home.

Apart from the obvious administrative procedures outlined elsewhere in this section, Kerschen recommends getting information about “schools, clubs and languages classes. Local communes have more and more offerings in terms of leisure and educational activities.”

For her it is important to “make an effort to learn some Luxembourgish, even the minimum few words--it is appreciated, and you will get a warm reception.”

The Institut National des Langues (www.inll.lu) and the Ville de Luxembourg (www.vdl.lu and www.luxembourg-city.com) are her suggestions for further information.

On a social level Kerschen suggests: “Make an effort to get out and meet people. There is a lot going on, but you do have to get out there, and find what interests you, be it cultural (theatre, Philharmonie, cinema) or sports, like walking, etc. Explore the city, and country. Do go to your local town or village ‘fests’ and celebrations, they are a great way to meet people and learn local customs and traditions.”

As for what not to do: “If you come from a neighbouring country or city don’t go home every weekend, you will never feel settled and integrate if you do. Try not to only mix with people from your expat country, even though it can be tempting, the easy option.” icon_website www.bcc.lu Expat Guide 2018-19

icon_where 9B boulevard Prince Henri L-1724 Luxembourg icon_mail ambcvlux@pt.lu icon_info E11

Czech Republic icon_where 2 rond-point Robert Schuman L-2525 Luxembourg icon_mail Luxembourg @embassy.mzv.cz icon_website w ww.mzv.cz icon_info E11

China icon_where 2 rue Antoine-François Van Der Meulen L-2152 Luxembourg icon_mail ambchine@pt.lu icon_website lu.china-embassy.org icon_info B13

France

Japan

icon_where 8 boulevard Joseph II L-1840 Luxembourg icon_mail cad.luxembourgamba @diplomatie.gouv.fr icon_website w ww.lu.ambafrance.org icon_info E11

icon_where 62 avenue de la Faïencerie L-1510 Luxembourg icon_mail embjapan@lx.mofa.go.jp icon_website w ww.lu.emb-japan.go.jp icon_info D11

Germany

icon_where 6 rue Sainte-Zithe L-2763 Luxembourg icon_mail lux@minbuza.nl icon_website w ww.netherlandsandyou.nl icon_info F11

icon_where 21 avenue Emile Reuter L-2420 Luxembourg icon_mail info@luxemburg.diplo.de icon_website w ww.luxemburg.diplo.de icon_info E11

Greece icon_where 27 rue Marie-Adélaïde L-2128 Luxembourg icon_mail ambgrec@pt.lu icon_website w ww.mfa.gr icon_info F11

Ireland icon_where 28 route d’Arlon L-1140 Luxembourg icon_mail ireland@pt.lu icon_website w ww.dfa.ie icon_info E10

Italy icon_where 5 rue Marie-Adélaïde L-2128 Luxembourg icon_mail abmbasciata. lussemburgo@esteri.it icon_website w ww.amb lussemburgo.esteri.it icon_info F11

The Russian embassy in Beggen

Netherlands

Poland icon_where 24 rue Guillaume Schneider L-2522 Luxembourg icon_mail luksemburg.amb. sekretariat@msz.gov.pl icon_website w ww.luksemburg. msz.gov.pl icon_info D11

Portugal icon_where 282 route de Longwy L-1940 Luxembourg icon_mail cgluxembourgo@mne.pt icon_website w ww.luxemburgo. embaixadaportugal.mne.pt icon_info F9

Romania icon_where 2 rue de Pulvermuhl L-2356 Luxembourg icon_mail Luxembourg@mae.ro icon_website w ww.mae.ro icon_info F14

Luc Deflorenne (2014)

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SETTLING IN

The UK’s ambassador to Luxembourg, John Marshall, in front of the British embassy

IN LUXEMBOURG Russia icon_where 116 rue Cyprien Merjai L-2145 Luxembourg icon_mail ambruslu@pt.lu icon_website w ww.en.ambruslu.com 12 icon_info A

Spain icon_where 4 boulevard Emmanuel Servais L-2535 Luxembourg icon_mail embesplu@pt.lu icon_website w ww.exteriores.gob.es icon_info D11

Switzerland icon_where 25A boulevard Royal L-2449 Luxembourg icon_mail lux.vertretung @eda.admin.ch icon_website w ww.eda.admin.ch icon_info E11

Turkey

Brazil

Hungary

Malta

icon_where 49 rue Siggy Vu Lëtzebuerg L-1933 Luxembourg icon_mail ambassade. luxembourg@mfa.gov.tr icon_website w ww.luksemburg. be.mfa.gov.tr icon_info C10

icon_mail brasemb.bruxelas @itamaraty.gov.br icon_website b ruxelas.itamaraty.gov.br

icon_mail mission.bxl@mfa.gov.hu icon_website b russzel.mfa.gov.hu

icon_mail maltaembassy. brussels@gov.mt icon_website w ww.foreignaffairs.gov.mt

Bulgaria

icon_mail consular@indembassy.be icon_website w ww.indembassy.be

United Kingdom

icon_mail bru@international.gc.ca icon_website w ww.belgium.gc.ca

icon_where 5 boulevard Joseph II L-1840 Luxembourg icon_mail britemb@internet.lu icon_website w ww.gov.uk icon_info F12

United States icon_where 2 boulevard Emmanuel Servais L-2335 Luxembourg icon_website h ttps://lu.usembassy.gov icon_info D11

IN BRUSSELS Australia icon_mail austemb.brussels @dfat.gov.au icon_website w ww.belgium. embassy.gov.au

icon_mail embassy.brussels@mfa.bg icon_website w ww.mfa.bg

Canada

Croatia

Mexico

Indonesia

icon_mail embamex@embamex.eu icon_website embamex.sre.gob.mx/ belgica/index.php

icon_mail primebxl@skynet.be icon_website w ww.kemlu.go.id

Norway

Israel

icon_mail emb.brussels@mfa.no icon_website w ww.norway.no

icon_mail croemb.bruxelles@mvep.hr icon_website b e.mvep.hr

icon_mail consular @brussels.mfa.gov.il icon_website w ww.embassies.gov.il

Cyprus

Latvia

icon_mail cyprusembassybe @mfa.gov.cy icon_website w ww.mfa.gov.cy

icon_mail embassy.belgium @mfa.gov.lv icon_website w ww.mfa.gov.lv

Slovakia

Denmark

Lithuania

Slovenia

icon_mail bruamb@um.dk icon_website w ww.belgien.um.dk

icon_mail amb.be@urm.it icon_website w ww.be.mfa.lt

Estonia

Malaysia

icon_mail vbr@gov.si icon_website w ww.bruselj. veleposlanistvo.si

icon_mail embassy.brussels@mfa.ee icon_website w ww.estemb.be

icon_mail mwbrussels@kln.gov.my icon_website w ww.kln.gov.my

Finland icon_mail sanomat.bry@formin.fi icon_website w ww.finlande.be

Expat Guide 2018-19

India

Philippines icon_mail brussels@philembassy.be icon_website w ww.brusselspe.dfa.gov.ph icon_mail emb.brussel@mzv.sk icon_website w ww.mzv.sk

Sweden icon_mail embassaden.haag@gov.se icon_website w ww.swedenabroad.se

Mike Zenari (2016)

EMBASSIES & CONSULATES

MORE THAN A STORY, A NEW FRONTIER. Order today, escape tomorrow. www.ernster.com

SETTLING IN

Text by MARGARET FERNS

Photography by MATIC ZORMAN

CAROLINE DE HOOG

HOW HEALTH CARE WORKS

International Removal Firms

EMBASSIES & CONSULATES IN BRUSSELS South Africa icon_mail embassy@southafrica.be icon_website w ww.southafrica.be

South Korea icon_mail eukorea@mofa.go.kr icon_website w ww.mofa.go.kr

FLAT & HOUSE SHARING Appartager

icon_where 9A rue de la Libération L-8245 Mamer icon_phone 20 30 14 73 icon_mail info@groupespiroux.com icon_website w ww.spiroux demenagements.lu icon_info H3

Nadin icon_where 2 rue de Septfontaines L-8371 Hobscheid icon_phone 39 80 48 icon_mail info@nadin.eu icon_website w ww.nadin.eu icon_info G2

icon_website w ww.appartager.lu

HEALTH INSURANCE

Colocation – Luxembourg

Caisse MédicoComplémentaire Mutualiste

icon_website w ww.colocationluxembourg.lu

Vauban & Fort

O

ne of the most important things to do as soon as you arrive in Luxembourg is organise social security. Caroline De Hoog of the National Health Fund (www.cns.lu) explains how it all works.

“When a person starts working in Luxembourg, their employer should confirm their appointment to the Joint Social Security Centre [CCSS]. The CCSS will send them a declaration of entry confirming their affiliation to Luxembourg social security. Once registered, they will receive a social security card bearing their national identification number. This card must be presented to healthcare providers,” she said.

As for parents: “All minors or children under the age of 30, residing in Luxembourg may be co-insured with a parent who is registered with health insurance.

If both parents are insured, the child is co-insured with the older parent. For a spouse or partner residing in Luxembourg and not personally insured, the CNS can set up co-insurance upon request.”

To see a GP, you usually don’t need to make an appointment. Just turn up and be ready to wait.

An appointment with a specialist requires booking in advance by phone or by using the site www.doctena. lu. Dentists work by appointment only.

Payment is by bank card or as soon as possible after via bank transfer. You send the bill along with proof of payment to the CNS, which then reimburses you directly into your bank account. Prescriptions are mostly covered by CNS, which means you only need to pay the pharmacist for the fraction that is not covered.

In an emergency, call 112 for an ambulance and 113 for the police. A useful site for other emergency contacts is www.sos.luxweb.lu.

Expat Guide 2018-19

icon_where 12 route d’Esch L-1470 Luxembourg icon_phone 69 14 55 551 icon_website w ww.vaubanfort.lu icon_info F11

FURNITURE RENTAL In-Lease icon_where 2 rue d’Arlon L-8399 Windhof icon_phone 49 83 89 icon_website w ww.in-lease.com icon_info H3

The Mutual Medical and Surgical Fund offers various services as a top-up health insurer. Members receive first-class hospitalisation in Luxembourg, dental coverage, patient assistance and hospitalisation abroad services. icon_where 49 rue de Strasbourg L-2561 Luxembourg icon_phone 49 94 45 1 icon_mail prestations@cmcm.lu icon_website w ww.cmcm.lu icon_info G11

MOVING YOUR PET To bring animals into Luxembourg, owners must follow a set of regulations. All dogs in Luxembourg must be implanted with a microchip; puppies must be chipped within four months of birth. This identification must be performed by a licenced veterinarian. For other pets, such as cats and ferrets, electronic identification is mandatory for any trip within the EU; however, if the animal was tattooed before 3 July 2011 under the previous system and the tattoo is still legible, then the chip is not required. Rabies vaccination is compulsory for all dogs in Luxembourg. A European passport, which must accompany the animal while travelling, is issued at the same time the electronic identification is implanted. For other carnivores, like cats and ferrets, rabies vaccination is mandatory for any animal accompanying a person travelling. To import pets from third countries into the EU, the same conditions for dogs, cats and ferrets apply for microchips and rabies vaccination. Owners should also provide a serum titration of anti-rabies antibodies performed on a blood sample taken at least 30 days after vaccination in an approved laboratory. Finally, the pet owner should provide an original health certificate issued by a licenced veterinarian of the country of origin. This certificate must be accompanied by proof of vaccination against rabies.

Taking a nice long walk, on your own or with friends, is always a good way to find your bearings in a new area

Lala La Photo (2015)

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CMCM’s benefits cover hospitalization, medical and dental costs in Luxembourg and abroad, and include a worldwide assistance package when on vacation.

This includes e.g., first class hospital and medical costs in Luxembourg, hospitalization and medical costs abroad with up to 100.000€ / incident / and unlimited repatriation. Participation at the costs for physiotherapy, cardio stress tests, chiropractic, dental and eye care is also comprised in our benefits.

At CMCM, everybody is welcome, no need to have a medical check-up in order to become a member, and no extra costs for other family members.

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1st class hospital and medical costs

Assistance abroad: Hospitalization, medical transportation and repatriation

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SETTLING IN

It’s said that the “Plëss” (place d’Armes) is Luxembourg’s living room

MINISTRY OF HEALTH

ONLINE REAL ESTATE

Habiter.lu

Ministère de la Santé

atHome.lu

Immo.lu

This is the biggest and most used real estate portal in Luxembourg. The firm also features real estate listings in France, Belgium and Germany and provides information on real estate agencies. The website includes a blog sharing tips, price data, and information on decoration and real estate. icon_website w ww.athome.lu

Bazar.lu

This platform proposes all kinds of small ads, but its real estate category lists thousands of posts. icon_mail bazar@bazar.lu icon_website w ww.bazar.lu

Expat Guide 2018-19

icon_website w ww.immo.lu

Immostar.lu icon_website w ww.immostar.lu

Immotop.lu icon_website w ww.immotop.lu

Lux Immo icon_website w ww.luximmobilier.lu

Wortimmo.lu

PHONE/INTERNET OPERATORS Eltrona

Hollerich & Esch-sur-Alzette

In addition to being a mobile, landline, internet and pay TV operator, this company offers security alarm services. Two shops can be found in Hollerich and Esch-sur-Alzette. icon_where 4 -8 rue de l’Aciérie L-1112 Luxembourg icon_phone 4 9 94 66 888 icon_website w ww.eltrona.lu icon_info G11

Join

This operator provides mobile, home line and internet subscriptions. icon_where 11 rue de Bitbourg L-1273 Luxembourg icon_phone 67 10 09 009 icon_mail info@joinexperience.com icon_website w ww.joinexperience.com icon_info E15

icon_website w ww.wortimmo.lu Sébastien Goossens (2018)

The ministry of health is responsible for the definition and application of government health policy, monitoring the application of health laws and regulations, and supervision of institutions and health services. icon_where Allée Marconi L-2120 Luxembourg icon_phone 24 78 55 05 icon_website w ww.ms.public.lu icon_info F10

icon_website w ww.habiter.lu

Crowds enjoy the sunshine at annual festivals like the Duck Race in Luxembourg City.

Luxembourg Online Luxembourg, Dudelange

Maison Moderne

Luxembourg Online is an internet and landline operator that also provides mobile, internet and pay TV offers.

Besides a shop in Luxembourg City, the operator is also located in Dudelange. icon_where 3 avenue de la Porte-Neuve L-2227 Luxembourg icon_phone 27 99 00 00 icon_mail commercial@internet.lu icon_website w ww.internet.lu icon_info E12

Orange Luxembourg

Orange offers multiple services from mobile, prepaid cards, mobile internet for travels, pay TV channels, home internet, phone and smart security. icon_where 8 rue des Mérovingiens L-8070 Bertrange icon_phone 8 00 61 606 icon_mail clients@ orangeluxembourg.lu icon_website w ww.orange.lu icon_info H4

Post Luxembourg

Post Luxembourg is a mobile, landline, internet and pay TV operator. It also provides postal mail services. icon_phone 8 0 02 80 04 icon_mail contact.telecom@post.lu icon_website w ww.post.lu

SFR Luxembourg

SFR Luxembourg is a landline, internet and pay TV provider. icon_phone 26 10 23 01 icon_website w ww.sfr.lu

Tango Luxembourg

Tango operates in mobile, internet and pay TV channels. icon_phone 800 777 77 icon_website w ww.tango.lu

Building a new home

Post Luxembourg is the only company in Luxembourg that installs the connection between buildings and the national underground phone network. For new construction projects, contact Post to get connected to the network.

Existing homes

If you are moving into a property that is already connected, you are free to choose any telecom firm operating in the country. Note that it usually takes one month between the time you sign up and the time the technician installs your internet/landline.

PRACTICAL INFORMATION FOR NEWCOMERS Just Landed

Just Landed helps newcomers to manage everyday life through their guide, which covers topics like visas, housing, jobs and finance. icon_mail info@justlanded.com icon_website w ww.justlanded.com

Expat Guide 2018-19

SETTLING IN

Text by MARGARET FERNS

Photography by MATIC ZORMAN

SYLVIE SCHMIT

GET YOUR PAPERWORK READY IN ADVANCE

PRACTICAL INFORMATION FOR NEWCOMERS Luxembourg Reception and Integration Agency Olai is a public agency under the auspices of the ministry of family, integration and Greater Region. It is in charge of implementing Luxembourg’s reception and integration policy. icon_where 5 rue Carlo Hemmer L-1734 Luxembourg icon_phone 24 78 57 03 icon_mail info@olai.public.lu icon_website w ww.olai.public.lu icon_info B16

No Agent

No Agent offers the opportunity to sell, buy or rent a property without an agent and without commission. The company also manages properties and keeps track of charges, products, metres, invoices, user guides and more. icon_where 91 route de Burange L-3429 Dudelange icon_phone 66 16 61 991 icon_mail hello@noagent.lu icon_website w ww.noagent.lu icon_info J4

REAL ESTATE AGENCIES AdeQuat Immobilier

REAL ESTATE SERVICES Homexperts

S

ylvie Schmit is managing director of ­European Relocation Services and, as such, has been helping people to move and settle in Luxembourg for many years. She shares some of her experiences and tips to help you make the adjustment to living in Luxembourg as painless as possible.

“The first thing is to read as much as possible about our country and culture. It doesn’t matter where you come from, it is about where you are going. It is important to gain knowledge about the housing market, which is very expensive and highly demanding. A good way to start is to connect with other expats on social media where you can find a lot of useful information,” she advised.

Get your paperwork ready in advance is her next tip. “Collect information about all documents required before moving to avoid problems once you have arrived. Any kind of paperwork and documents regarding visa, work permits, certificates, translations, driving licence, etc. should be prepared before arrival.”

To assist you in getting organised, Schmit recommends the following websites: www.athome.lu for housing, and www.guichet.lu for administrative questions. “Also check with relocation services, city halls, the mobiliteit.lu app for public transport, and get a City magazine subscription (www.city.vdl.lu).”

As for what not to do: “Do not come to Luxembourg one day before you start your new job, and do not sign a lease for an apartment or house that you have not seen. Also, do not make any payments before signing a lease. We also advise against negotiating with agencies or landlords too much as this could result in losing the flat/house.”

icon_website www.europeanrelocationservices.lu Expat Guide 2018-19

This company is not a real estate agency but a portal linking property owners to a selection of certified agencies in Luxembourg by compiling a complete and detailed file of properties and transmitting it to their certified partner agencies. icon_where 55 rue de Luxembourg L-4391 Pontpierre icon_phone 26 57 07 07 08 icon_mail info@homexperts.lu icon_website w ww.homexperts.lu icon_info I3

icon_where 31 rue Notre-Dame L-2240 Luxembourg icon_phone 22 22 91 1 icon_mail info@adeQuatimmobilier.lu icon_website w ww.adequat-immobilier.lu icon_info F11

Alpina Immobilière icon_where 4 rue de Bridel L-7217 Bereldange icon_phone 33 12 55 icon_mail alpina@pt.lu icon_website w ww.alpina.lu icon_info H4

A hotel in the Gare district

Engel & Völkers icon_where 51 boulevard GrandeDuchesse Charlotte L-1331 Luxembourg icon_phone 28 26 17 27 icon_mail l uxembourg@ engelvoelkers.com icon_website w ww.engelvoelkers.lu icon_info F11

Feltes icon_where 135 avenue du X Septembre L-2551 Luxembourg icon_phone 248 488 1 icon_mail feltes@feltes.lu icon_website w ww.feltes.lu icon_info H4

Hélène Grober icon_where 192 route d’Esch L-1471 Luxembourg icon_phone 40 97 90 icon_mail info@immo-grober.lu icon_website w ww.immo-grober.lu icon_info H10

Inowai icon_where 51-53 rue de Merl L-2146 Merl icon_phone 25 03 39 icon_website w ww.inowai-residential.lu icon_info G9

Kristina D.C. Hoeppner/Creative Commons (2009)

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SETTLING IN

Participants seen in Bonnevoie during the Korogocho Run, a charity event organised by North-South Cooperation, an NGO

L’Agence Real Estate Bereldange

This agency has locations in Bereldange, Ettelbruck, Mamer, Differdange and Luxembourg City. icon_where 14 route de Luxembourg L-7240 Bereldange icon_phone 26 33 19 23 icon_website w ww.are.lu icon_info H4

Laforêt icon_where ZARE îlot Ouest L-4384 Ehlerange icon_phone 26 17 66 11 icon_website w ww.laforet.lu icon_info I3

Expat Guide 2018-19

New Immo Belair

Agencies in the Belair and Gare districts. icon_where 4 9 boulevard GrandeDuchesse Charlotte L-1331 Belair icon_phone 2 6 44 11 11 icon_mail info@newimmo.lu icon_website w ww.newimmo.lu icon_info F10

Re/max

Re/max has several agencies throughout Luxembourg. icon_where 1 4 rue des Capucins L-1313 Luxembourg icon_phone 2 6 64 99 99 1 icon_mail contact@remax.lu icon_website w ww.remax.lu icon_info E12

Unicorn

Agencies in the capital and Esch-sur-Alzette. icon_where 1 8 rue du Marché-aux-Herbes L-1728 Luxembourg icon_phone 2 6 54 17 17 icon_website w ww.unicorn.lu icon_info F12

Weckbecker icon_where 6 avenue du X Septembre L-2550 Luxembourg icon_phone 2 2 25 92 icon_mail info@weckbecker.lu icon_website w ww.weckbecker.lu icon_info H4

REGISTERING Within eight days of moving to Luxembourg, EU citizens must make a declaration of arrival at the town hall where they intend to establish residence. Bring a valid national ID card or passport, a family record book or a certificate of marriage or partnership, and children’s birth certificates. Within three months of arrival in Luxembourg, EU citizens must also complete a registration form (only available in French) in the same municipality. The registration form must be accompanied by a copy of the valid national identity card or passport. Salaried workers must provide a copy of their employment contract, while the self-employed must provide a copy of their business permit.

Non-working residents are required to provide a declaration

or proof of sufficient resources and proof that they and their family are affiliated to a health insurance scheme. Students must provide proof of registration with an approved public or private institution in Luxembourg, a declaration or proof of sufficient resources and a proof of affiliation to health insurance scheme. Non-EU citizens must hold a temporary authorisation to stay (“autorisation de séjour”), undergo a medical check-up and make a declaration of arrival at their town hall.

LaLa La Photo (2015)

REAL ESTATE AGENCIES

Want to smoothly settle in Luxembourg ?

Contact LuxRelo

+352 691 455 025 info@luxrelo.lu R E L O C AT I O N S E R V I C E S

Work/Residence permits

Home Search

Orientation Tour

School Search

Settling In

Move Management

For more information about our services : www.luxrelo.lu

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SETTLING IN

Anglican Church Sports Day

Bierger-Center

Newcomers to Luxembourg City should register here, and can receive help with settling in and with administrative procedures. It is also the place to record births, deaths and marriages in the capital. icon_where 44 place Guillaume II / 2 rue Notre-Dame (two entrances to the same building) L-2090 Luxembourg icon_phone 47 96 26 31 icon_mail standesamt@vdl.lu icon_website w ww.vdl.lu icon_info F12

Expat Guide 2018-19

RENTING IN LUXEMBOURG It is no secret that Luxembourg’s real estate is expensive, and for many, buying is not an option. In order to rent a property, some requirements are imposed such as a proof of identity, income, a bank account and civil liability insurance. Usually, the rental deposit is two to three months rent; by law, it cannot exceed three months. Most agencies also charge a finder’s fee of one month’s rent plus 17% VAT. The tenant will be given the keys to the property after an inventory check with the agent or owner. Unless stated otherwise on the contract, a three-month notice period is mandatory before moving out.

SOCIAL SECURITY Caisse Nationale de Santé

The National Health Fund (CNS) is the primary state-run health insurance provider. It provides reimbursement of many healthcare costs (that are paid at the point of delivery), maternity allowance, as well as long-term care and cash benefits in the event of disability. icon_where 125 route d’Esch L-1471 Luxembourg icon_phone 27 57 1 icon_website w ww.cns.public.lu icon_info H10

Caisse pour l’Avenir des Enfants

The national fund for family allowances is responsible for the payment and management of family benefits as well as “chèque-service” childcare vouchers and parental leave. icon_where 3 4 avenue de la Porte-Neuve L-2227 Luxembourg icon_phone 4 7 71 53 1 icon_website w ww.cae.public.lu icon_info E11

Centre Commun de la Sécurité Sociale

The Social Security Centre is responsible for, among other things, registering people into the social insurance system, the determination and collection of contributions, and the recording and distribution of contributions between the various bodies. icon_where 125 route d’Esch L-1112 Luxembourg icon_phone 40 14 11 icon_website w ww.ccss.lu icon_info H10

LaLa La Photo (2017)

REGISTERING RESIDENCY

Funky, energy, party!

Summer is here and it’s time to re-energize.

Come fuel up on music and festivals, enjoy the sunny vibes and bask in the festive mood throughout the City.

Leo, energy provider of the capital Serviceline 8006-4848 • www.leoenergy.lu

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SETTLING IN

Red Cross volunteers are seen in the middle of organising a swimming fundraiser

Contrôle Médical de la Sécurité Sociale

This agency is called in to determine if a disabled or injured person has the capacity to work. icon_where 125 route d’Esch L-2976 Luxembourg icon_phone 26 19 13 1 icon_website w ww.mss.public.lu icon_info H10

Expat Guide 2018-19

Inspection Générale de la Sécurité Sociale

The Social Security General Inspectorate monitors the social insurance system. icon_where 2 6 rue Sainte-Zithe L-2763 Luxembourg icon_phone 2 4 78 63 26 icon_mail igss@igss.etat.lu icon_website w ww.mss.public.lu icon_info G10

TAXES Tax card

Upon arrival in Luxembourg, you should visit your commune hall to request a tax card, which tells your employer how to calculate withholding tax.

In order for you to receive one, you need to show proof of residence. Tax cards are only valid during the year in which you received it. Generally you are sent a new one automatically, but sometimes you need to request a new one for a specific year.

TRANSLATION SERVICES Eurotraduc Luxembourg A translation agency in Luxembourg that caters to both individuals and companies in need of translation services. They can translate birth certificates, CVs, medical documents and employment contracts, among other documents. icon_where 8 6 rue de Luxembourg L-4221 Esch-sur-Alzette icon_phone 4 7 46 76 icon_mail info@eurotraduc.lu icon_website w ww.eurotraduc.lu icon_info J3

Translators and Interpreters

Search for “Liste des traducteurs” on the justice ministry’s website for a comprehensive list of all the certified translators and interpreters currently working in Luxembourg who are available for translating official documents. icon_website w ww.mj.public.lu

USEFUL WEBSITES Editus.lu

A directory of professional and private contacts in Luxembourg. icon_phone 49 60 51 1 icon_mail info@editus.lu icon_website w ww.editus.lu

Steve Eastwood (2014)

SOCIAL SECURITY

Joining a club, like the Luxembourg Daddy Group, is a great way to expand your social circle and get tips from experienced expats on life in Luxembourg.

Gouvernement.lu

The official portal of the government lists information about cabinet members, ministries, departments and government news announcements (mostly in French, with some English, German and Luxembourgish). icon_website w ww.gouvernement.lu

Patrick Galbats

Guichet.lu

This portal is separated into a “Citizens” category regrouping information on taxation, employment, citizenship, immigration, and more; and a “Business” category with information on topics such as starting up and development, human resources and international trade. Available in English, French and German. icon_website w ww.guichet.public.lu

Luxembourg.public.lu

The official portal of the Grand Duchy of Luxembourg provides general information and information on tourism, living, investing, studying and working in Luxembourg. Good starting reference for many cultural and practical questions. icon_website w ww.luxembourg.public.lu

Mobiliteit.lu

This website is dedicated to transportation in Luxembourg and provides users with information, schedules and networks, and an itinerary finder. In French. icon_website w ww.mobiliteit.lu

Sante.lu

Sante.lu was launched by the ministry of health and contains all the information related to health in Luxembourg. icon_website w ww.sante.public.lu

Supermiro

Supermiro is a platform that lists local events in real time. icon_website w ww.supermiro.com

Paperjam Guide

Authoritative B2B directory, with listings in English, French and German. Published by the same firm as Delano. icon_website guide.paperjam.lu

UTILITIES

Electris

Creos is a provider of natural gas and electricity. icon_phone 26 24 26 24 icon_mail info@creos.net icon_website w ww.creos-net.lu

Electricity provider. icon_where 25 rue G.-D. Charlotte L-7501 Mersch icon_phone 80 02 80 32 icon_mail info@electris.lu icon_website w ww.electris.lu icon_info F 4

Eida

Enovos

Creos

Eida is a supplier for green electricity and natural gas throughout Luxembourg. icon_where 6 Jos Seyler Strooss L-8522 Beckerich icon_phone 26 47 47 icon_mail info@eida.lu icon_website w ww.eida.lu icon_info G2

Electricity and natural gas provider. icon_where 2 Domaine du Schlassgoard L-4327 Esch-sur-Alzette icon_phone 27 37 1 icon_mail serviceline@enovos.eu icon_website w ww.enovos.lu icon_info J3

Expat Guide 2018-19

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SETTLING IN

Illustration by JULIA DE BRES

UTILITIES Home heating oil icon_website Search for “Mazout” on www.editus.lu or guide.paperjam.lu

Luxembourg City

Owners or tenants must sign a declaration for a water meter with the Service des Eaux in Luxembourg City or the Bierger-Center. icon_where 338 rue de Rollingergrund L-2442 Limpertsberg icon_phone 47 96 25 68 icon_mail lecture@vdl.lu icon_website w ww.vdl.lu icon_info D9

Expat Guide 2018-19

Luxembourg Energy Office

Leo is a supplier of energy, electricity, gas and water in Luxembourg City. icon_where 9 boulevard Roosevelt L-2450 Luxembourg icon_phone 26 39 48 48 icon_mail serviceline@leoenergy.lu icon_website w ww.leoenergy.lu icon_info F12

Nordenergie

The electricity provider is a partnership between the northern cities of Ettelbruck and Diekirch and Cegedel. icon_phone 27 62 328 0 icon_mail mail@nordenergie.lu icon_website w ww.nordenergie.lu

Sebes

Provider of potable water throughout Luxembourg. icon_where Rue de Lultzhausen L-9650 Esch-sur-Sûre icon_phone 83 95 91 1 icon_website w ww.sebes.lu

Steinergy

Electricity provider. icon_phone 27 62 07 40 0 icon_mail mail@steinergy.lu icon_website w ww.steinergy.lu

Sudstroum

Electricity distributor for the Esch-sur-Alzette area. icon_where 11 rue de Luxembourg L-4220 Esch-sur-Alzette icon_phone 26 783 787 01 icon_mail mail@sudstroum.lu icon_website w ww.sudstroum.lu icon_info J3

Sudgaz

Natural gas supplier and distributor. icon_where 1 50, rue Jean-Pierre Michels L-4243 Esch-sur-Alzette icon_phone 5 5 66 55 1 icon_mail contact@sudgaz.lu icon_website w ww.sudgaz.lu icon_info J3

Sure, after the match.

OPEN AN ACCOUNT 100 % MOBILE Available anytime because sometimes it’s better at some other time.

See how easy it is www.bil.com/become-client

Human & Digital Banque Internationale à Luxembourg SA, 69 route d’Esch, L-2953 Luxembourg, RCS Luxembourg B-6307

(+352) 4590 -1 www.bil.com

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Text by JESS BAULDRY

Photography by MATIC ZORMAN

DAILY LIFE The Alphonse Weicker tram stop in the Kirchberg district

FIND YOUR WAY AROUND Expat Guide 2018-19

Y

ou’ve never seen traffic until you’ve sat in a stationary car on the A13 at 5 p.m. on a Friday before a public holiday weekend. The country’s population may be pint-sized, but congestion is an integral part of daily life.

Partly because of its dependence on cross-border workers (over 190,000 people working in Luxembourg live in France, Germany or Belgium) and its love of cars, the situation is compounded by the fact that being in the heart of Europe means many attractions are a short drive from the grand duchy. That doesn’t mean you cannot live without a car, especially in Luxembourg City.

In addition to the countless bus routes that cut through the capital, there’s the tram in Kirchberg, which will eventually stretch as far as the Cloche d’Or, in the south of the city. People travelling to either district can also take advantage of the train, thanks to new stations in Pfaffenthal and Howald. If making a short journey nowhere near a train or bus station, book a web taxi (www.webtaxi.lu) or try a CFL flex car (www.cfl.lu) short-term carpooling scheme or Luxembourg’s Carloh cars (www.carloh.lu). The capital is a very walkable city but for those who like to reach their destination slightly more quickly, cycling is commonplace. The capital has a network of cycle paths and the Vel’oh! bike rental scheme (www.en.veloh.lu) will this year be upgraded to include electric bikes, helpful for those hellish hills. There is also a nationwide cycle network and bike schemes in other parts of the country, like Esch-sur-Alzette.

If you still think you need a car, bear in mind that you can get a €2,500 tax allowance on the purchase of a plug-in hybrid or electric vehicle. If bringing your own car from abroad, remember to register it and take it for an annual roadworthiness check, called the

“contrôle technique”, at the SNCT centre ­(www.snct.lu). And don’t forget to invest in winter tyres; driving with them in snowy or icy conditions is required by law.

BUYING YOUR BITS Luxembourg City is excellent for shopping if you like expensive brands with luxury stores in the centre. The more price-driven among us however will find more variety and value over the border. But, one thing the country does well is sustainable alternative stores. For clothing, I like to browse Akabo Buttek ­(www.akabobus.com), which offers funky clothes that are fair-trade and made from organic fibres. Not all manufacturers have physical stores and you can find more like Impashion on the ­fashionrevolution.org site. When it comes to organic groceries, in addition to organic German chain Naturata and French chain Naturalia, two of my favourite independent shops are Mullebutz, a stone’s throw from Delano HQ in ­Bonnevoie, and Nature Elements, an oasis in the unlikely setting of an industrial zone in Howald. Packaging-­free grocery store Ouni, in rue ­Glesener, is also big on organic--just remember to bring your own bag! If you are vegetarian/vegan or suffer from food intolerances, you can generally find alternatives in most big supermarkets. Shoppers can get their fix of British or Irish produce at Home from Home on the route d’Arlon (Strassen) and Eirelux stores in rue des Bruyères (Howald). There are also a number of Indian groceries, Arabic and Southeast Asian stores in the Gare district of the capital, and Scanshop in Neudorf for all things Nordic.

DOCTOR, DOCTOR One of the handy things about Luxem­bourg is that if you don’t like one doctor’s diagnosis, you can go and see another one. That may breed a nation of hypochondriacs, but it means you

can get a last-minute appointment with a GP. Doctena.lu removes the headache of finding a GP or specialist doctor nearby who speaks your language and who has availability. Most care is partially or fully subsidised, depending on your insurance, but you will have to pay first and claim a refund later. A+E services in hospitals offer excellent care for emergencies but expect delays and always ring 112 in advance to find out which hospitals are receiving patients.

If you’re not suffering from anything as serious as a broken limb, try one of the three Maisons Médicales de Garde (after hours medical clinics)­--in Luxembourg City, Esch-sur-Alzette or ­Ettelbruck--which are open weekends, nights and on public holidays. For athletes who injure themselves doing sport at the weekend, the ­Clinique du Sport at the CHL Eich has a drop-in session with sports trauma experts open early on Monday mornings. You don’t have to be an elite sportsperson to benefit but you do have to be patient as there is often a queue.

COMMUNES Depending on where you live, administrative procedures may differ. Luxembourg has 105 communes, so it’s hard to generalise about all rules. In addition to registering residents, officialising weddings and coordinating social and cultural activities, communes coordinate waste and recycling schemes. Most plastics and metals go in the Valorlux blue bags which are collected regularly by the communes. Some things, like yoghurt pots and plastic bags, can be placed in the 15 Re-box containers around the country. Old batteries, ink cartridges and light bulbs can go to the SuperDrecksKëscht collection points, found at most communal recycling centres. Check with your commune for arrangements related to paper, glass and organic waste recycling.

Expat Guide 2018-19

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DAILY LIFE

Text by JESS BAULDRY

Photography by MATIC ZORMAN

NORA BERESFORD

SEEK OUT ADVICE

DOCTORS & HEALTH SERVICES Centre Médical Luxembourg

Centre Médical is an international medical centre in Limpertsberg, catering to the medical needs of the international community in Luxembourg City. icon_where 30 rue Frantz Seimetz L-2531 Luxembourg icon_phone 27 85 28 1 icon_website w ww.cmilux.lu icon_info D11

Doctena

U

S national Nora Beresford wishes she had had a guide to Luxembourg paperwork when she relocated five years ago. The lawyer found her own way around through “trial and error and a little bit of tears along the way.”

“I went from total frustration, not knowing heads from tails, to being able to advise friends, colleagues in any language how to navigate it,” she tells Delano. Most communes have integration committees which, she says, can be a great first point of contact for understanding the ins and outs of a local authority. She urges new arrivals to seek out committee members online. Residents should also take advantage of meet and greets and other community events organised by the commune and give them “more than one chance.” Some communes will post information useful for residents online, though you will be pushed to find it in English, Beresford says.

Also, if you go to the commune for information or a particular service, don’t be surprised if customer service is not their top priority. ­Beresford says that learning and using Luxembourgish can quickly transform this experience. Most importantly, when dealing with the commune, she ­advises people to “remain open, respectful and don’t be afraid to voice your concerns.”

Expat Guide 2018-19

This website makes booking a doctor’s appointment simple, with a search function that lets you find a doctor near you according to their specialty and the languages they speak.

Testimonies from previous patients, opening hours and appointment availabilities can all be found by clicking on individual doctors. icon_website en.doctena.lu

Maison Médicale Esch-sur-Alzette icon_where 70 rue Emile Mayrisch L-4240 Esch-sur-Alzette icon_phone 112 icon_website w ww.sante.public.lu icon_info J3

Maison Médicale Ettelbruck icon_where 110 avenue Lucien Salentiny L-9080 Ettelbruck icon_phone 112 icon_website w ww.sante.public.lu icon_info E4

Maison Médicale Luxembourg icon_where 57 rue Michel Welter L-2730 Luxembourg icon_phone 112 icon_website w ww.sante.public.lu icon_info G11

Centre Médical Mercure icon_where 41 avenue de la Gare L-1611 Luxembourg icon_phone 28 37 27 1 icon_website w ww.cmm.lu icon_info G12

HOSPITALS Grand Duchess Charlotte Maternity Hospital icon_where 2 rue Pierre Federspiel L-1512 Luxembourg icon_phone 44 11 11 icon_website maternite.chl.lu icon_info D9

Hôpital Kirchberg icon_where 9 rue Edward Steichen L-2540 Luxembourg icon_phone 24 68 41 41 icon_website w ww.hkb.lu icon_info B16

Hospital Centre of Luxembourg icon_where 4 rue Nicolas Ernest Barblé L-1210 Luxembourg icon_phone 44 11 11 icon_website w ww.chl.lu icon_info E9

Pediatric Clinic Kannerklinik icon_where 3 rue Pierre Federspiel L-1512 Luxembourg icon_phone 44 11 31 33 icon_website kannerklinik.chl.lu icon_info D9

Zitha Klinik icon_where 36 rue Sainte-Zithe L-2763 Luxembourg icon_phone 28 88 1 icon_website w ww.zithaklinik.lu icon_info G12

EMERGENCY MEDICAL SERVICES Children’s Emergency Clinic

Kannerklinik is a children’s emergency clinic located near Strassen, and is open 24/7. icon_where 3 rue Pierre Federspiel L-1512 Luxembourg icon_phone 44 11 31 33 icon_website kannerklinik.chl.lu icon_info D9

Luxembourg Air Rescue

The Luxembourg Air Rescue is a rescue organisation that aims to help in medical emergencies by offering helicopter and air ambulance services throughout the grand duchy. icon_where Aéroport de Luxembourg L-1110 Findel icon_phone 48 90 06 icon_website w ww.lar.lu icon_info H5

AMBULANCES For emergency medical services anywhere in the grand duchy, call: icon_phone 112

POLICE For police services, call: icon_phone 1 13

PHARMACIES For a list of pharmacies, including those open after-hours: icon_website w ww.pharmacie.lu

HEALTH SUPPORT GROUP Alcoholics Anonymous

The group is a nonprofessional, self-supporting international fellowship of men and women who have had a drinking problem. Their website provides the list of meetings throughout Europe. In Luxembourg, several English-speaking meetings are offered. icon_where 100 rue de Hollerich L-1740 Luxembourg icon_phone 62 16 36 576 icon_website w ww.alcoholicsanonymous.eu

Anorexics and Bulimics Anonymous & Overeaters Anonymous

The group uses the Twelve-Step programme adapted from Alcoholics Anonymous to address the mental, emotional, and spiritual components of the disorders of anorexia and bulimia.

The program is also open to overeaters. icon_mail gsaoffice@aba12steps.org icon_website w ww.aba12steps.org

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DAILY LIFE

Kirchberg hospital

HEALTH SUPPORT GROUP HIV Berodung

Founded in 1988 by the Red Cross as Aidsberodung, to accompany people with Aids in their end of life, HIV Berodung service is now a national public health group campaigning for the prevention of HIV, hepatitis C and IST, as well as providing psychosocial support for people living with HIV. icon_where 94 boulevard du Général Patton L-2316 Luxembourg icon_phone 27 55 45 00 icon_mail hivberodung@croix-rouge.lu icon_website w ww.croix-rouge.lu icon_info F13

Narcotics Anonymous Luxembourg

Narcotics Anonymous is a non-profit group aiming to support people with drugs addiciton. The programme is group-oriented, and is based on the Twelve Steps and the Twelve Traditions, adapted from Alcoholics Anonymous. icon_mail info@na-luxembourg.org icon_website w ww.na-luxembourg.org

Patiente Vertriedung

This NGO informs and advises people about administrative, technical, medical and care problems in the areas of health and social security. They work with a network of external consultants, composed of legal advisors as well as health and social security experts. The organisation also provides a booklet on patients’ rights (in French and German) on their website, as well as emergency contacts. icon_where 1A rue Christophe Plantin L-2339 Luxembourg icon_phone 49 14 57 1 icon_website www.patientevertriedung.lu icon_info I11

Think Pink Lux

Think Pink Lux is a Luxembourg-registered NGO formed by a small group of like-minded women whose lives have been touched by cancer either directly or through their families and friends. Their purpose is to support women living in Luxembourg in their fight with the day-to-day reality of cancer. icon_mail thinkpinklux@gmail.com icon_website w ww.thinkpinklux.com

The Think Pink team at the annual ING marathon

VETERINARIANS Cabinet Vétérinaire de Bereldange icon_where 29 am Becheler L-7213 Bereldange icon_phone 33 40 33 1 icon_website w ww.vet.lu icon_info H4

Cabinet Vétérinaire de Howald icon_where 16 rue Eugène Welter L-2723 Howald icon_phone 27 48 90 97 icon_website w ww.vethowald.lu icon_info I5

Cabinet Vétérinaire de la Pétrusse icon_where 5 rue Adolphe Fischer L-1520 Luxembourg icon_phone 22 81 67 icon_website w ww.vet-petrusse.com icon_info G11

Cabinet Vétérinaire Dr Lemaire icon_where 8 place Benelux L-4027 Esch-sur-Alzette icon_phone 26 55 06 67 icon_facebook veterinairelemaire icon_info J3

Cabinet Vétérinaire Dr Liz Junio icon_where 22 rue August Laval L-1922 Luxembourg icon_phone 42 47 98 icon_website www.junio.lu icon_info C12

Expat Guide 2018-19

Cabinet Vétérinaire du Cèdre icon_where 241 route de Longwy L-1941 Luxembourg icon_phone 4 4 92 99 icon_website w ww.veterinaires.lu icon_info F9

Cabinet Vétérinaire Gasperich icon_where 1 rue Marie-Louise Tidick-Ulveling L-2619 Luxembourg icon_phone 2 6 48 24 19 icon_website w ww.luxcityvet.com icon_info H11

Cabinet Vétérinaire Keispelt icon_where 2 rue de Kehlen L-8295 Keispelt icon_phone 2 6 30 26 70 icon_website w ww.vetkeispelt.lu icon_info G4

Clinique Vétérinaire Déiereklink Krakelshaff icon_where 59 montée Krakelshaff L-3235 Bettembourg icon_phone 5 2 13 13 icon_website w ww.deiereklinik.lu icon_info I4

Jaeger Veterinary Office icon_where 10 rue Auguste Charles L-1326 Luxembourg icon_phone 2 6 84 50 34 icon_website w ww.veterinaire-jaeger.lu icon_info G13

SOS Vet icon_where 17 route de Luxembourg L-3253 Bettembourg icon_phone 27 510 112 icon_website w ww.sosvet.lu icon_info I4

KENNELS, CATTERIES & DOG WALKING SERVICES Animal Resort Arche Noah icon_where 9 rue de Moulin L-7595 Mersch icon_phone 621 192 345 icon_website w ww.arche-noah.lu icon_info F4

Cat Hotel icon_where 116 rue Principale L-5753 Schuttrange icon_phone 22 95 53 icon_website w ww.cathotel.lu icon_info H5

Déierepensioun Lassie icon_where 60 rue de Bonnevoie L-5950 Itzig icon_phone 26 36 08 01 icon_website w ww.lassie.lu icon_info I5

Doggy Palace icon_where 400 route de Luxembourg B-6700 Arlon, Belgium icon_phone (+32) 63 38 38 11 icon_website w ww.doggy-palace.com

Dogwalker.lu icon_where 74 avenue Gaston Diderich L-1420 Luxembourg icon_phone 28 99 28 88 icon_website w ww.dogwalker.lu icon_info F10

David Laurent (2011) Nader Ghavami

34

No relevant info behind this guide.

ING Presents

The beginning of a new chapter #NewJobInLuxembourg

Steve, a young professional, leaves his hometown‌

Landing at Findel, he’s excited moving to Luxembourg.

But a surprise awaits him outside...

To be continued on the next page...

034x_PUB_ING.indd 150

27/06/2018 14:09

No relevant info behind this guide.

The local climate comes as a bit of a shock.

#ByeByeSun

Luckily, ING cheers him up!

#BankingMadeEasy

Come rain or shine, I am ready for my new start!

Like Steve, arrive with peace of mind with your ING Orange Account. Banking is so easy and you can focus on what really matters. #MoienLuxembourg

ing.lu/welcome ING Luxembourg S.A. - 26, Place de la Gare, L-2965 Luxembourg - R.C.S. Luxembourg B.6041 - TVA LU 11082217 - ing.lu

034x_PUB_ING.indd 118

27/06/2018 14:40

Nicky Caverhill of Moien Mupp with Sausage and Choff at the Goeres pavilion in Merl park

Geronimo’s House icon_where 2 an de Wisen L-8531 Ell icon_phone 23 62 18 49 icon_website w ww.geronimo.lu icon_info F2

Happy Tails icon_where 219 avenue Gaston Diderich L-1420 Luxembourg icon_phone 691 10 19 68 icon_website w ww.happytails.vpweb.de icon_info F9

Paco Pet Care icon_where 16 avenue du Bois L-1251 Luxembourg icon_phone 26 20 25 54 icon_website w ww.paco.lu icon_info D11

Pension le 1000 Pattes icon_where 61 Grand-Rue à Dodenom F-57330 Roussy-le-Village, France icon_phone (+33) 6 61 13 40 78 icon_website w ww.le1000pattes.fr

Walkies Walkies icon_website w ww.walkieswalkies.com

Mike Zenari (2014) Bruno Oliveira (2018)

Zare-Schlass icon_where 33 rue de Steinfort L-8388 Koerich icon_phone 39 87 96 icon_website w ww.zare-schlass.lu icon_info H3

PET ADOPTION CENTRES Abandoned Animal SOS icon_where 58 rue de l’Avenir L-1147 Luxembourg icon_phone 2 6 78 00 88 icon_website w ww.sos-animaux.lu icon_info C11

Déierenasyl icon_where 80 rue Wolfgang-Amadeus Mozart L-2166 Luxembourg icon_phone 4 8 13 13 1 icon_website w ww.deierenasyl.lu icon_info I12

Dudelange Shelter icon_where 45 rue de la Forêt L-3471 Dudelange icon_phone 5 1 61 21 847 icon_website w ww.asile.lu icon_info J4

SRPA Arlon icon_where 351 route de Luxembourg B-6700 Arlon, Belgium icon_phone ( +32) 63 22 17 54 icon_website w ww.srpa.net

SPA Thionville icon_where 101 chemin de Mineurs F-57100 Thionville, France icon_phone ( +33) 3 82 50 31 45 icon_website w ww.la-spa.fr

Tierheim Trier icon_where 1 Heidenberg D-54294 Trier-Zewen, Germany icon_phone ( +49) 651 861 56 icon_website w ww.tierheimtrier.de

Cactus in Howald was completely refurbished in 2018

PET GROOMING Moien Mupp icon_where 30 rue Raymond Poincaré L-2342 Luxembourg Merl icon_phone 26 97 62 35 icon_website w ww.moienmupp.lu icon_info F10

Centre Espace Beggen

Laangwiss 1+2

icon_where 233-241 rue de Beggen L-1221 Luxembourg icon_phone 26 30 53 04 icon_website w ww.espace.lu icon_info H4

icon_where 7 rue Nicolas Glesener L-6131 Junglinster icon_phone 7 8 95 11 622 icon_website w ww.langwies.lu icon_info G5

City Concorde

Massen Shopping Center

icon_where 37 rue Emile Mark L-4620 Differdange icon_phone 43 77 43 1 icon_website w ww.auchan.lu icon_info I2

At City Concorde, shoppers can find dozens of clothing stores and shoe stores, 13 different restaurants and cafés and a large Cora supermarket for groceries. icon_where 80 route de Longwy L-8060 Bertrange icon_phone 44 93 99 1 icon_website w ww.concorde.lu icon_info H4

Auchan Shopping Center Kirchberg

Knauf Shopping Center Pommerloch

MALLS / SHOPPING CENTRES Auchan Differdange

Auchan Kirchberg is a large shopping mall with numerous restaurants, shops and a large supermarket. The wide selection of products tends to draw in large crowds, so it’s best to go earlier in the morning. icon_where 5 rue Alphonse Weicker L-2721 Luxembourg icon_phone 43 77 43 1 icon_website galerieauchankirchberg.lu icon_info B16

Belval Plaza Shopping Center icon_where 7 avenue du Rock’n’Roll L-4361 Esch-sur-Alzette icon_phone 26 17 51 79 icon_website w ww.belvalshopping.lu icon_info J3

This shopping mall in Pommerloch has two floors filled with stores of all sorts, numerous places to eat and a large Delhaize grocery market. icon_where 19 route de Bastogne L-9638 Pommerloch icon_phone 26 95 26 icon_website w ww.knaufshopping.lu icon_info D2

La Belle Étoile

La Belle Étoile is somewhere people can easily do all of their shopping in one trip. It has a large Cactus grocery store, a food court, fashion stores and many other shops. icon_where Route d’Arlon L-8050 Bertrange icon_phone 28 28 90 02 icon_website w ww.belle-etoile.lu icon_info H4

icon_where 24 op der Haart L-9999 Wemperhaardt icon_phone 2 6 90 1 icon_website w ww.massen.lu icon_info A4

Nonnemillen Shopping Center icon_where 117-121 route de Luxembourg L-6562 Echternach icon_phone 2 6 72 04 41 icon_website w ww.nonnemillen-center.lu icon_info F7

Pall Center Shopping Village icon_where 2 Arelerstrooss L-8552 Oberpallen icon_phone 2 3 64 41 icon_website w ww.pallcenter.lu icon_info G2

Topaze icon_where Rue de Colmar-Berg L-7525 Mersch icon_phone 3 2 55 20 icon_website w ww.topaze.lu icon_info F4

Expat Guide 2018-19

36

DAILY LIFE

Text by JESS BAULDRY

Photography by MATIC ZORMAN

LOREN MOTIANI

GROWING DEMAND

MALLS / SHOPPING CENTRES Walfer Shopping Center icon_where 2 rue des Romains L-7264 Helmsange icon_phone 27 03 38 01 icon_website w ww.walfer-shoppingcenter.lu icon_info G4

GROCERY STORES AND SUPERMARKETS Aldi

With 15 stores across Luxembourg, Aldi is one of the largest grocery chains in the country and tends to have lower pricing than other grocery stores. icon_website w ww.aldi.lu

Cactus

T

he choice of brands and produce found in Luxembourg shops has come a long way since Loren Motiani was a child growing up in Luxembourg. “I would never have found marshmallow fluff, Bovril or Marmite a few years ago but now I see them more and more often,” she says.

She recalls driving to Antwerp and Brussels to find Asian vegetables and other ingredients that her Singaporean parents would cook. Today, international ingredients and brands are widely found in the range of Indian and Southeast Asian stores popping up in Luxembourg, not to mention the main supermarket chains. Another evolution Motiani has noticed is the availability of halal meat in butchers, particularly around the capital. This, she says, is prompted by growing demand from Luxembourg’s growing international community.

Motiani says that she and her partner favour seasonal produce and tend to shop in several different stores and farmers’ markets. When it comes to clothing, “we mostly go to Germany.

That’s just a personal preference,” she says, adding: “Of course, Amazon is great, mostly for CDs and books. The variety of English books is so much better on Amazon. I’ve also a few friends who buy Japanese and Taiwanese snacks online.”

Expat Guide 2018-19

Cactus is a local Luxembourgrun grocery chain and has more store locations than any other grocery chain in the country. icon_website w ww.cactus.lu

Cora Bertrange

There are two Cora locations in Luxembourg, one in the City Concorde shopping centre in Bertrange and the other in Foetz. Both Cora locations are known as “superstores” for their vast selection of grocery products. icon_where 80 route de Longwy L-8060 Bertrange icon_website w ww.concorde.lu icon_info H4

Cora Foetz icon_where 11 rue du Brill L-3898 Foetz icon_website w ww.cora.lu icon_info I3

Delhaize

Delhaize is a supermarket chain that operates across Belgium and Luxembourg. It has a good selection of known and especially organic, gluten-free and vegetarian products. icon_website w ww.delhaize.lu

Lidl

Lidl has five locations in Luxembourg, each with a wide variety of grocery products for relatively cheap prices. icon_website w ww.lidl.lu

Match

Match is a popular grocery chain with 13 locations in Luxembourg and numerous other “mini-Match” stores around the country as well. icon_website w ww.supermarchematch.lu

SUPERMARKETS WITH EXPAT GOODS Asia Market

The Asia Market has large selection of Asian specialties, spices, and ingredients not usually found in local grocery stores. Foods from India, China, Japan, South Korea and other countries are available at this store. icon_where 5 rue du Fort Elisabeth L-1463 Luxembourg icon_phone 26 19 65 62 icon_website w ww.asiamarket.lu icon_info F12

Au Gourmet Grec

Au Gourmet Grec is a small store in Bonnevoie that sells numerous Greek delicacies, products and drinks. It was the first Greek store ever to open in Luxembourg and continues to attract fans of Greek cuisine. icon_where 87 rue de Bonnevoie L-1260 Luxembourg icon_phone 26 48 11 77 icon_website w ww.augourmetgrec.com icon_info G12

Eirelux

Part of the Irish pub and bistro in Howald, Eirelux store provides shoppers with a nice selection of Irish (and other countries’) goods, including snacks, sweets and drinks. icon_where 40 rue des Bruyères L-1274 Howald icon_phone 661 859 477 icon_website w ww.eirelux.com icon_info H5

Enoteca Italiana

Enoteca Italiana sells a wide array of Italian products, such as authentic Italian cheeses, meats, spices and wines. icon_where 11 rue Jean-Pierre Bicheler L-3897 Foetz icon_phone 26 55 15 49 icon_website enotecaitaliana.lu icon_info I3

Home from Home

Home from Home opened in 2017, and specialises in selling goods for expatriates in Luxembourg, with a selection of products from Britain, Australia, New Zealand, USA, Canada and South Africa. icon_where 148 route d’Arlon L-8010 Strassen icon_phone 26 31 39 71 icon_website w ww.homefromhome.lu icon_info H4

Kathy’s Deli & Cupcakery Not a supermarket, but definitely worth stopping by for a taste of American treat. icon_where 9 rue de Strasbourg L-2561 Luxembourg icon_website w ww.kathys.lu icon_info G12

La Rioja

Despite being a small store, at La Rioja, shoppers can find an excellent selection of wine and food items from Spain. icon_where 95 avenue Guillaume L-1651 Luxembourg icon_phone 44 42 98 1 icon_website w ww.larioja.lu icon_info F10

Mangoo

Market with foods from several Asian countries. icon_where 6-8 rue de Strasbourg L-2560 Luxembourg icon_facebook Mangoo Supermarket icon_info H4

ScanShop

At ScanShop, you can find a variety of products from Scandinavia, with imported meats, fresh breads and lots more. ScanShop also has a small restaurant for grabbing a quick meal after shopping. icon_where 615 rue de Neudorf L-2220 Luxembourg icon_phone 42 30 63 icon_website w ww.scanshop.lu icon_info D16

Store Tandoori

Store Tandoori is an Indian grocery store that houses one of the largest selections of Indians goods in the region. icon_where 219 rue de Beggen L-1221 Luxembourg icon_phone 27 91 99 79 icon_info H4

BEWOSST BAKEN !

Is tradition on trend again today ?

We need to go back to eating more simply and to seek out the true taste of foods so that we rediscover delight in simple things. “We want our customers to enjoy tasting proper artisanal bread again.�

We share this passion with our partner producers who inspired by this same philosophy are committed to providing you with exclusive breads.

www.cactus.lu/bewosst

Quality without compromise

DAILY LIFE

Choices, choices, choices at Kathy’s Deli & Cupcakery

ORGANIC SHOPS Al Natura

Located in Merl, Al Natura is a German-based organic food chain that specialises in everything from organic fruits and vegetables to natural cosmetic products. icon_where 486A route de Longwy L-1940 Luxembourg icon_phone 27 35 12 33 icon_website w ww.naturata.lu icon_info H4

Happ (Healthy and Pure Products)

Happ aims to provide its customers with fresh, healthy food all day long. Customers can choose from different packages, some offering every meal of the day and others offering just lunch, juice and snacks. Happ does not currently deliver, but prepares your food for pickup at their location in Limpertsberg. icon_where 2 rue Henri VII L-1725 Luxembourg icon_phone 26 20 16 49 icon_website w ww.happ.lu/packages icon_info D11

Mullebutz

Mullebutz is a local grocery store with a wide array of organic products, notably with a wide selection of organic teas, jams and cheeses. icon_where 1 rue Auguste Charles L-1326 Luxembourg icon_phone 29 02 91 icon_website w ww.bio-mullebutz.lu icon_info G13

Expat Guide 2018-19

Nature Elements

Nature Elements has a great selection of organic wines, gluten-free goods and other organic products. With a small restaurant attached, shoppers can grab a bite to eat while here as well. icon_where 17B rue des Joncs L-1818 Howald icon_phone 27 48 99 73 icon_website w ww.naturelements.lu

Niessen BoucherieTraiteur

Niessen is an organic butcher shop and catering service that has been running in Luxembourg since 1982.

Along with its location in Luxembourg City, Niessen also has stores in Troisvierges and Bertrange. icon_where 137 avenue Gaston Diderich L-1420 Luxembourg icon_phone 44 65 45 icon_website w ww.niessen.lu icon_info F10

Ouni

Ouni is an environmentally concious, “no-waste” store that sells unpackaged organic and fair trade goods. icon_where 55 rue Glesener L-1631 Luxembourg icon_phone 20 60 68 64 icon_website www. ouni.lu icon_info G12

Specialty food shop on rue de Strasbourg

BARGAINS IN THE GREATER REGION Good deals on clothes, cosmetics and personal care items and groceries.

BELGIUM Maasmechelen Outlet Shop icon_where 100 Zetellaan B-3630 Maasmechelen, Belgium icon_website w ww.maasmechelen village.com

FRANCE Decathlon Sports Store icon_where Zac Meilbourg, route d’Illange F-57970 Yutz, France icon_website w ww.decathlon.fr

La Vallée Village icon_where 3 cours de la Garonne F-77700 Serris, France icon_website w ww.lavalleevillage.com

Lush icon_where 36 rue Serpenoise F-57000 Metz, France icon_website fr.lush.com

Marques Avenue Outlet Shop icon_where ZI de Talange Hauconcourt F-57525 Talange, France icon_website w ww.marquesavenue.com

Marionnnaud icon_where 15 rue du Petit Paris F-57000 Metz, France icon_website w ww.marionnaud.fr

Nocibé

Lidl Supermarkets

icon_where Centre Commercial Saint-Jacques F-57000 Metz, France icon_website w ww.nocibe.fr

icon_where Multiple locations near Trier icon_website w ww.lidl.de

Parashop

icon_where Freiherr-vom-Stein-Str. D-66693 Mettlach, Germany icon_website w ww.mettlach outletcenter.de

icon_where Centre Commercial Saint-Jacques F-57000 Metz, France icon_website w ww.saint-jacques. klepierre.fr

Sephora icon_where 2 rue Serpenoise F-57000 Metz, France icon_website w ww.sephora.fr

The Body Shop icon_where 12 rue des Clercs F-57000 Metz, France icon_website w ww.thebodyshop.com/fr

Yves Rocher icon_where 2 rue Serpenoise F-57000 Metz, France icon_website w ww.yves-rocher.fr

GERMANY Aldi Supermarkets icon_where Multiple locations in the Trier area icon_website w ww.aldi-sued.de

DM-Drogerie Markts icon_where Multiple locations in and around Merzig, Saarbrücken and Trier icon_website w ww.dm.de

Kaufland Supermarkets icon_where Multiple locations in the Merzig area icon_website w ww.kaufland.de

Mettlach Outlet Center

Müller Drogerie icon_where Im Hader 1-3 D-66740 Saarlouis, Germany icon_where Grabenstr. 17 D-54290 Trier, Germany icon_website w ww.mueller.de

Rewe Supermarkets icon_where Multiple locations found in and near Merzig, Saarbrücken and Trier icon_website w ww.rewe.de

Rossmann Drugstores icon_where Multiple locations can be found in and around Merzig, Saarbrücken and Trier icon_website w ww.rossmann.de

Style Outlets icon_where Londoner Bogen 10-90 D-66482 Zweibrucken, Germany icon_website w ww.zweibruecken fashionoutlet.com

Maison Moderne Mike Zenari(2015)

38

www.niessen.lu

The BesT MeAT OUR COUNTRY hAs TO OFFeR

traditionally processed by the butcher and matured on the carcass Troisvierges +352 99 81 03

Luxembourg beLair u* +352 44 65 45 *

LU-BIO-04

berTrange

+352 31 20 80

40

DAILY LIFE

GROCERY DELIVERY AND PICKUP SERVICES Auchan Drive

Auchan Drive is a grocery pickup service that aims to make shopping more convenient. On their website, customers can order their weekly shop, create recurring shopping lists, look at their past grocery purchases and keep track of their favourite items. Then drive through their pickup centres in Bertrange, Cloche d’Or, Foetz or Munsbach. icon_phone 26 75 00 80 00 icon_website w ww.auchandrive.lu

Avocado Box

Avocado.lu is a company that supplies its customers with healthy meal plans for the week. A variety or fresh organic products, along with numerous recipes, are delivered weekly, enabling customers to save time and develop healthier eating habits. icon_phone 45 29 65 1 icon_website w ww.avocado.lu

Co-labor Veggie Box Co-labor offers organic produce baskets featuring locally grown fruits and vegetables, prepared for pick up at their address in Bertrange. icon_where 1 Grevelsbarriere L-8059 Bertrange icon_phone 44 78 83 1 icon_website w ww.co-labor.lu icon_info H4

Cora Drive

Order online and pick up groceries at the chain’s Foetz location (or in Messancy, Belgium). A good way to avoid those weekend shopping crowds. icon_phone 26 17 04 44 icon_website w ww.coradrive.lu

HelloFresh Box

HelloFresh is a weekly meal-kit service that brings recipes and ingredients right to your door.

Each box is customisable, depending on how many people you need food for, and how many recipes you plan to cook for the week. icon_phone 38 08 50 62 icon_website w ww.hellofresh.lu

Expat Guide 2018-19

Les Paniers de Sandrine Les Paniers de Sandrine sells locally grown vegetables, raspberries and strawberries, along with other organic produce. You can pick up baskets yourself or choose the option of home delivery. icon_phone 69 13 00 901 icon_website w ww.lespaniers desandrine.lu

Luxcaddy

Luxcaddy was one of the first service to offer home delivery of groceries in Luxembourg and continues to provide a broad range of products for delivery. icon_phone 26 45 90 33 icon_website w ww.luxcaddy.lu

FURNITURE / HOME STORES Abitare Living

Abitare Living is a furniture and home goods store, and is a great place for finding some unique pieces for your house. icon_where 1 rue Nennig L-2214 Luxembourg icon_phone 42 27 25 1 icon_website w ww.abitare-living.lu icon_info B13

Carrerouge

Carrerouge is a furniture store that specialises in lighting, with a vast selection of lamps, outdoor lights, bathroom lights and a selection of design furniture. icon_where 119 rue de Hollerich L-1741 Luxembourg icon_phone 48 62 78 1 icon_website w ww.carrerouge.lu icon_info G11

Conforama

Conforama sells furniture and other home goods, and tends to have its items priced at lower rates than other furniture stores. icon_where 296 route d’Arlon L-8010 Strassen icon_phone 31 91 11 icon_website w ww.conforama.lu icon_info H4

Hornbach

Hornbach is a large home improvement store, perfect for buying household tools, outdoor furniture and gardening equipment. icon_where 43 rue du Puits Romain L-8070 Luxembourg icon_phone 31 66 55 1 icon_website w ww.hornbach.lu icon_info H4

Ikea Arlon

While there is no Ikea location in Luxembourg, the one in Arlon is only a short drive from Luxembourg City, and is a convenient place for furniture shopping for any part of the house. icon_where 100 rue de Grass B-6700 Arlon-Sterpenich, Belgium icon_phone (+32) 2 719 19 33 icon_website w ww.ikea.com

Maisons du Monde

Maisons du Monde specialises in household decorations, selling many different throw pillows, kitchen accessories and other knick knacks for improving the look of your home. icon_where 42 avenue de la Gare L-1610 Luxembourg icon_phone 27 48 92 75 icon_website www.maisonsdumonde.com icon_info G12

MEDIA & INFORMATION

Chronicle.lu

Since 2012, the website has provided news and event information for the Englishspeaking community in Luxembourg. icon_website w ww.chronicle.lu

City Magazine

The City of Luxembourg’s official magazine is published in English and French each month.

It features upcoming activities, interviews, current events in the capital and practical info for residents and people who work in the city. icon_mail citymag@vdl.lu icon_website w ww.city.vdl.lu

City Savvy

City Savvy Luxembourg is a blog for expats in Luxembourg, written by expats themselves.

It provides helpful tips and information for navigating your way around the grand duchy as a non-Luxembourger resident. icon_website w ww.citysavvy luxembourg.com

100,7

Expat.com

Ara City Radio

Flydoscope

This is Luxembourg’s public service broadcaster. 100,7 radio features news, cultural events and music programmes, mostly in Luxembourgish, but with an English-language slot from 6:30 p.m. to 7:30 p.m. weekdays. icon_where 100.7 FM icon_phone 44 00 44 1 icon_mail info@100komma7.lu icon_website w ww.100komma7.lu

Dedicated to life abroad, this site provides free information and advice to expats and expats-to-be by inviting them to share their experience. Some of their services provided on the website are discussions forums, expat guides, jobs and housing sections and social networks. icon_website w ww.expat.com

Ara City Radio is an independent English-speaking radio station based in Luxembourg. From news to music to interviews, this radio station always has something unique to offer to its listeners.

Weekdays from 6 a.m. to 2 p.m. icon_where 102.9 FM and 105.2 FM icon_phone 26 20 30 40 icon_mail studio@aracityradio.com icon_website w ww.aracityradio.com

Luxair’s inflight magazine has tons of cultural and business tips. In English and French. icon_where O n board Luxair flights

Ara Radio

RTL Today

Several English-language programmes are broadcast on this local community station. icon_where 102.9 FM and 105.2 FM icon_phone 22 22 88 icon_mail radioara@pt.lu icon_website w ww.ara.lu

Luxembourg Times

This website specialises in reporting business and political affairs for the Luxembourg expat community, much of it sourced from external sites and news agencies. icon_website w ww.luxtimes.lu An English-language website, part of the Luxembourg broadcast group, that covers both local and international news. A video featuring news highlights is published each day. icon_website w ww.today.rtl.lu

GROUPS TO JOIN American Luxembourg Society

The group’s main aim is to cultivate relations between Luxembourg and American people and to tighten the friendship between the Grand Duchy of Luxembourg and the United States of America.

Membership is open to anyone or any organisation, without any condition as to nationality or residence, upon request addressed to the committee. icon_where BP 293 L-2012 Luxembourg icon_mail info@als.lu icon_website w ww.als.lu

American Women’s Club of Luxembourg

The AWCL is a non-profit, volunteer-run group serving women in Luxembourg and the surrounding region. All sorts of activities are offered and organised. The AWCL has its own clubhouse where members meet, socialise and offer language classes. The club also works to help the less fortunate in Luxembourg and around the world, so many philanthropic activities and events are part of their annual programme. icon_where 51 rue Marie-Adélaïde L-2128 Luxembourg icon_phone 44 84 77 icon_mail clubhouseawcl@gmail.com icon_website w ww.awcluxembourg.com icon_info G10

British Ladies Club

The BLC is a non-profit organisation for women who can speak any level of English within the international community, in and around Luxembourg. The club organises regular events and has an active schedule of activities for children. The club also raises funds for various good causes, usually from Great Britain and Luxembourg.

Members can subscribe to a full membership or digital membership. icon_where 239 Val des Bons-Malades L-6905 Niederanven icon_mail info@blc.lu icon_website w ww.blc.lu icon_info H5

SPECIAL

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ON SHOW ROOM EX-DISPL AY FURNI INCLUDES E X -D TURE ISPLAY M MARKED ODELS ON WITH A P LY Bed with 2 bedside tables SERA W/D 180 x 200 cm, headboard and bed frame in anthracite, grey lacquered bedside tables with top and handles in walnut

5.082.-

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Net price, discount already deducted.

Ex-display model. Without delivery and assembly.

Offer valid until 28/07/18

Open from Monday to Friday from 10.00 a.m. to 7.00 p.m. and on Saturdays from 9.00 a.m. to 6.00 p.m.

69, parc d’activités Mamer-Cap • L-8308 Capellen │ Tel.: 26 30 30 1

kichechef.lu

“MODÈLE

AND D’EXPO”

* -50% discount on gross price. Offer may not be combined with any other discounts, offers or promotions and Clever You items.

RICE TAG

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DAILY LIFE

Text by JESS BAULDRY

Photography by MATIC ZORMAN

TSAREENA WIMBUSH

GROUPS TO JOIN

THE TRIALS OF PUBLIC TRANSPORT

British Luxembourg Society

The BLS is a non-profit association which strives to deepen, maintain and develop the bonds of friendship that exist between the Grand Duchy of Luxembourg and Great Britain. The association exists to establish and maintain good links with English speaking communities in Luxembourg, to assist with the development of English language skills, and to introduce them to British culture via evening classes, educational trips to the British Isles and social and cultural events. icon_mail info@b-l-s.lu icon_website w ww.b-l-s.lu

Café des Langues

T

sareena Wimbush never learned to drive when she was living in the UK. She has been regretting it since she moved to Arlon in Belgium for her job in Luxembourg. Today she relies entirely on the public transport systems in both countries. Her commuting highlight is taking the tram the last few kilometres to her office in Kirchberg but transport is, she says, “absolutely terrible” as soon as you leave the city.

For her, the cross-border trains are problematic as they are frequently delayed on working days and the schedule is less frequent at weekends and at off-peak times. “I do all of my socialising in Luxembourg. Nothing runs on time between countries. I got stuck in Luxembourg on ­Saturday night and had to stay in a hotel.” Buses too are limited--Wimbush wrote about her experience of being stranded at Ikea on her blog Manc Girl Missing.

Her golden advice for new arrivals is to live in or around Luxembourg City (and pay higher rents) or get a car. “I’ve never needed a car until I came here. I’ve always been in places with really good transport so it was never necessary for me.

Now that I live in Belgium, a car is really necessary. Life is really difficult here without one,” she says.

Expat Guide 2018-19

Members of the “language cafe” gather around a drink or a coffee to meet people, converse in their mother tongue or in a learned language and refresh or even improve their knowledge. Each table will accommodate maximum 5 to 6 people; a flag of the country where the language is spoken is used to indicate where to sit. No membership is needed, participants only pay what they consume at the meetings. icon_where 2 place des Rotondes L-2448 Luxembourg icon_phone 66 13 32 166 icon_mail info@cafe-des-langues.lu icon_facebook CafeDesLangues icon_info G12

Democrats Abroad

Democrats Abroad is the official Democratic Party arm for Americans living outside the US. The community strives to provide Americans living abroad a democratic voice in the US government and help elect democratic candidates by mobilising the overseas vote. icon_mail w fbakker@gmail.com icon_website w ww.democratsabroad.org

InterNations

InterNations is an international community for people who live and work abroad, offering global networking opportunities, local events and expat information. To become a free member, an online registration is required.

Members can upgrade to the Albatross membership to have access to all the services, including several live events held each month around Luxembourg. A 30-day free trial is available. icon_website w ww.internations.org

Irish Club of Luxembourg

The Irish Club of Luxembourg is a focal point for Irish activities in the grand duchy, involving both Irish people and friends of Ireland. The club organises a number of activities annually such as an annual St Patrick’s Day event, charity ball, ski trip and children’s Christmas Party. icon_mail membership@irishclub.lu icon_website w ww.irishclub.lu

Meetup

Meetup is a network of self-organised clubs and community groups. The website allows users to organise their own local group or find meetings to better pursue hobbies, advance causes, network with peers, get health support, or just arrange a friendly playgroup for their kids. Registration is free, but a monthly fee is required to create a group, with the possibility to have a one-month free trial. Educational and non-profit groups benefit from special discounts. icon_mail support@meetup.com icon_website w ww.meetup.com

Republicans Overseas

Republicans Overseas provides a two-way infrastructure to keep Republicans living overseas politically wellinformed while also providing a mechanism to direct the policy concerns of overseas Americans back to political leaders and presidential candidates. icon_website w ww.republicans overseas.com

Rotaract Luxembourg

Rotaract is a club sponsored by the Rotary Club for young people wishing to put their knowledge, time and skills in the service of society. In Luxembourg, members meet twice a month to discuss ideas and plan their projects and activities. The organisation has been involved in Luxembourg with Red Cross, Fondation Autisme, the refugee centre in Strassen, Relais pour la Vie (“relay race for life”, a cancer support group) and supporting charitable projects in Europe, Asia and Latin America. icon_mail rotaractluxemburg @gmail.com icon_website w ww.rotaract luxembourg.com

TRANSPORTATION Air Travel

Luxembourg Airport (which used to be called “Findel”) is the only international airport in Luxembourg. Luxair is the grand duchy’s national airline.

The company currently serves more than 60 destinations, mainly in Europe and North Africa. Other airlines serving from Luxembourg are Aegean, Alitalia, British Airways, Easyjet, Flybe, Hahn Air, KLM, Lot Polish Airlines, Lufthansa, Ryanair, Swiss, Tap Portugal, Turkish Airlines, Volotea and Vueling.

Bike

23 bike paths crisscross the grand duchy, with 600km of lanes specially designed for cyclists and 900km more planned for the future. The routes are numbered from PC1 to PC23. Special signage (green on a white background) has been regularly placed along the way and at major intersections. The signs usually indicate the next step and how far away it is. Helmets are not required, but they are strongly recommended. Self-service bicycle hire systems are available in Luxembourg.

In Luxembourg City, cyclists have access to Vel’oh! service ­ (www.veloh.lu) which counts 75 stations. In Esch-sur-Alzette, Vël’OK offers the same services with 57 stations. Mamer Vélo (www.mamer.lu) has five bike share points. Free bike slots are available across Luxembourg.

In 16 train stations, CFL provides 20 bike storage areas where the access is only restricted to pass holders.

and many more BRAM Zweigniederlassung der KONEN Bekleidungshaus KG 80, route de Longwy L - 8060 Bertrange Mo – Do 9 – 20 Uhr

Shopping Center City Concorde Fr 9 – 21 Uhr Sa 9 – 19 Uhr

DAILY LIFE

TRANSPORTATION Boat Trips

The Moselle river connects Luxembourg to Germany.

Many cross-border boat excursions are offered. We recommend checking the Luxembourg for Tourism website (www.visitluxembourg. com) to find out more.

Bus Luxembourg has an extensive network of cycle lanes

The tram is expected to ease traffic problems in the capital city

Commuters alight a CFL train in Bettembourg

Don’t forget to sort your recycling

Expat Guide 2018-19

The Régime Général des Transports Routiers (RGTR), Autobus de la Ville de Luxembourg (AVL) and Transport Intercommunal de Personnes dans le Canton d’Esch-sur-Alzette (Tice) operate the bus network in Luxembourg. RGTV network consists of 342 lines, of which 139 are school lines and 39 serve industrial parks. Several lines provide cross-border services to Germany, Belgium and France.

AVL operates with 32 regular bus lines, a free city centre shuttle bus and four late night bus lines. The Tice bus network in the south consists of 15 lines, five of which are intended for intra-municipal routes, or City-Bus, in Dudelange and Esch-sur-Alzette. Different payment options are offered, such as nationwide tickets, cross-border tickets and commuter passes. Post-primary students in possession of the “myCard élève” (student pass) and children under 13 benefit from free transport. Every Saturday, public transport network AVL and RGTR are free on some lines.

Driving Licence

Whether or not you have to get another driving licence when living in Luxembourg depends on your nationality. Non-EEA/EU nationals have the right to use their foreign driving licence for up to one year in Luxembourg before having it transcribed and exchanged for a Luxembourg licence within the first year of residency. For EU and EEA nationals, it is recommended to register their licence to allow the Luxembourg authorities to issue a Luxembourg licence quickly if their licence is lost or stolen. A driving licence exchange is also possible if desired. If the licence is not in French, German or English, it has to be translated.

The exchange, registration or transcription of a foreign licence (European or otherwise) may be requested from the National Society of Automotive Traffic (Société Nationale de Circulation Automobile, www.snca.lu). In order to exchange driving licences, applicants need to fill a form found on guichet.public.lu, provide a passport-sized photo, copy of the foreign driving licence, copy of passport or ID, tax stamp (available at the SNCA), and a criminal record certificate (“extrait de casier judiciaire”). In addition to these documents, non-EEA/EU nationals need to provide a medical certificate no older than three months and an affidavit certifying photocopies. To obtain a first-time driving licence in Luxembourg, applicants must be 18 years old for category B vehicles (regular cars) and 17 for accompanied driving. They need to enrol in a driving school approved by the Ministry of Transport for a minimum of 12 hours of theory lessons and 16 hours of practical lessons, and then pass a theoretical and a practical exam. All novice (category B) drivers living in Luxembourg must attend a training course. The course, which is not a test, will help student drivers adopt a responsible and defensive manner of driving. The administrative validity of the driving licence is ten years for light vehicles such as cars and motorcycles (categories AM, A1, A2, A, B, BE and F).

Railway

The train system is operated by the Luxembourg National Railway Company (CFL). The railway has six lines that serve 68 stations in Luxembourg.

The state-owned company also connects Luxembourg with Belgium, France, Switzerland and Germany.

Luxembourg City and Paris are connected by a French TGV high speed train line. Two-hour, one-day, two-day, three-day, monthly, annual and group tickets are available.

Taxis

There are currently 92 approved taxi companies in Luxembourg. Taxis can be booked by phone or on websites. Webtaxi is the most popular cab service in Luxembourg and has its own app to select and book hybrid or electric, Mercedes and van vehicles. To reduce traffic congestion in Luxembourg, the government has launched the carpooling platform CoPilote, a website and an application aiming to connect people with similar journeys so that they can share a single car (www.copilote.lu).

Tram

Since the end of 2017, Luxtram, Luxembourg’s tram service (www.luxtram.lu), has been up and running in Luxembourg, although the network is still being built out. A tram line in Kirchberg connects eight stations. Three new stations, running to the place de l’Étoile, enter service on 27 July 2018.

From 27 July to 16 September 2018, the tram will be free.

Besides monthly and annual passes, and the books of tickets, travellers can purchase a €2 ticket valid for two hours or a €4 ticket valid one day.

Maison Moderne Frédéric Antzorn (2017) Mike Zenari (2018)

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National & international business news.

No more borders for our readers.

WWW.DELANO.LU

180x116_Delano_The Guardian_1/2.indd 1

28/06/2018 10:38

10, route de Vin B.P. 33 L-6701 Grevenmacher TĂŠl. :(+352) 75 82 75 Fax : (+352) 75 86 66 E-mail : info@marie-astrid.lu www.marie-astrid.lu

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DAILY LIFE

Illustration by JULIA DE BRES

TRANSPORTATION Vignettes

If you live in Luxembourg City (www.vdl.lu) and own a car, you are entitled to a sticker (“vignette”) allowing free parking in your district.

Different vignettes are available: annual, service car and visitors. The annual vignette is valid for 12 months.

Each resident can have three vignettes, but only the first vignette is free. The second costs €60 and the third €120.

Applications must be accompanied by the owner’s registration card; other supporting documents may be required. Service car vignettes works the same way as the annual vignette, but with a different application form.

The visitor vignette (€16) may be issued to residents upon request, with supporting

Expat Guide 2018-19

documentation, for persons who intend to reside for extended periods of time with the resident for family reasons.

Disc Parking

Clock cards are issued by the municipal administration at the same time as residential parking stickers. It can only be used simultaneously with the “vignette”. In the capital, this card entitles its holder to free parking for 2 hours anywhere in the City of Luxembourg, including on the street and park & rides.

Kussbus

A transportation venture that aims to combat mobility issues by providing a pre-plannable shuttle service to people commuting to and from the city. Kussbus clients are picked up and dropped off at home, saving lots of time and worries about parking. icon_website www.kussbus.lu

Mobiliteit.lu App

Mobiliteit.lu is a useful app for planning your public transport journeys around the grand duchy and neighbouring countries. The app is available for download (www.mobiliteit. lu) on both IOS and Android mobile phones.

RECYCLING CENTRES Centre de Recyclage de la Ville de Luxembourg

Each commune in Luxembourg has its own recycling center.

The recycling center for Luxembourg City is located in the Belair district. icon_where 4 8 rue du Stade L-1140 Luxembourg icon_phone 2 5 28 65 icon_website w ww.vdl.lu icon_info E10 For a full list of recycling centres, check Sidor’s website: icon_website www.sidor.lu

Even a handsome prince needs a little help, occasionally

www.luxdates.lu Claudia@luxdates.lu +352 621 364 305

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Text by JESS BAULDRY

Photography by MATIC ZORMAN

CHILDCARE AND FAMILY The pirate ship playground, in Luxembourg City’s municipal park, is a favourite with families

LEARNING THE ROPES Expat Guide 2018-19

Y

oung families tend to flourish in Luxembourg, thanks to generous financial support for parents, a range of school options and a great selection of children’s playgrounds and activities.

For some, the thought of having a baby in a foreign country might take them out of their comfort zone. But facilities in the four maternity wards here offer excellent care. Expectant mums should be reassured by the fact that Luxembourg royals also use the maternity services here--the Grand Duchess gave birth to all five of her children in Luxembourg. For potential parents having difficulty conceiving, up to four IVF attempts are fully covered by the national health insurer (CNS). You can find out more by visiting a gynaecologist and the family planning clinic. Luxembourg is generous when it comes to parental leave.

Every woman working legally in Luxembourg is entitled to antenatal leave, starting 8 weeks before the expected delivery date, and postnatal, 12 weeks after delivery. Breastfeeding mums are also entitled to two, 45-minute breaks or one 90-minute break for breastfeeding during the work day.

PARENTAL LEAVE Luxembourg is flexible about parental leave, which can be taken full time over 4-6 months or part time over a period of 8 to 12 months, per child. Leave can be subdivided to 8 hours per week over 20 months, for example.

Fathers are also increasingly benefitting from the system, especially since the maximum before tax monthly compensation during parental leave was increased to €3,330.98. Since ­January 2018, fathers are also entitled to 10 days’ paternity leave after the birth of a child.

There are also a number of benefits to support parents living and working

in Luxembourg with the costs of raising a family. Among the key ones are maternity allowance, paid in three instalments, monthly family allowance, back-to-school allowance (for parents of primary school children aged 6 and over to buy school materials) and the special additional allowance for a child with a disability. Guichet.lu has comprehensive explanations in English.

SCHOOLING Luxembourg has a good network of crèches, daycare centres, drop-in centres and day nurseries, several of which offer care in English. Depending on their household income and number of children in the family, parents can get a discount on the cost of ­licenced childcare facilities through the “chèques-service accueil” or childcare service vouchers. Demand for some crèches is high and some parents even describe having to book a place as soon as they learn they are pregnant.

That said, given the constantly evolving population, it can also pay off to get on a waiting list and be patient. A system of smaller, so-called mini-crèches is expected to begin in early 2019, which may well ease demand for places.

Education is compulsory for children aged from 4 to 16 but deciding on the best school option for your children is very subjective. In addition to the Luxembourg school system where youngsters learn in Luxembourgish, German and French, Luxembourg has a number of private and public English options. The International School of Luxembourg (international baccalaureate, IGCSE and high school diploma), St. George’s International School (national curriculum for England, IGCSE and A Levels) and European Schools I and II (European baccalaureate) offer both private primary and secondary English sections. Public school options

include the Lycée Michel Lucius, which has an English section at primary and secondary (IGCSE and A Levels) and the Athénée (international baccalaureate). The École Internationale de Differdange et Esch-Alzette follows the same education system as the European schools.

Starting September 2018, schools in Junglinster and Mondorf will also roll out English streams at primary and secondary following the European school curriculum.

LANGUAGES A key differential of the English streams in the public system compared to private is that Luxembourgish is compulsory at primary, which is useful for students who wish to remain in Luxembourg. Some parents opt to send their children to schools over the border, for example in France or ­Belgium, where they will receive a francophone education. It is also not unusual for parents to send children to boarding schools abroad in order not to interrupt their education. A new tool, Mengschoul.lu, can help parents gain an overview of the school system in Luxembourg in terms of languages, specialisations and geographic location. Meanwhile, the Luxembourgish Schools Support Group (www.lssg.lu) can help answer any questions you may have about the education offer.

Families in which both parents work should also ask about after-school facilities where the child can stay until the working day ends and ask at their commune about activities for children during the school holidays.

Home schooling is permitted in Luxembourg though less commonly practised. www.luxhomeschooler.com and Facebook group Homeschooling in Luxembourg can help point interested parents in the right direction and answer any questions.

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Text by JESS BAULDRY

Photography by MIKE ZENARI

ZOE PERRENOUD

AU PAIRS

SUPPORT FOR MOTHERS TO BE

Greataupair.com

This platform allows people to find jobs and hire nannies, au pairs, personal assistants, tutors, senior caregivers, babysitters, housekeepers and petsitters, with a larger au pair community. The website also offers background and references checks, and online interviews. icon_website w ww.greataupair.com

BABYSITTING Adoméa Services Gasperich

S

wiss-British-born Zoe Perrenoud may be far from home and family but she is looking forward to the birth of her first child, thanks in large part to hypnobirthing classes. “I 100% recommend other people to do hypnobirthing. In terms of the build-up to the birth, it’s really helped me accept that birth is a natural process and it’s possible to go through without panicking,” she said, adding: “Even if it doesn’t go how I would like, learning to accept that is important.” Perrenoud found the English-language class offered by MammaFit Luxembourg among the information she was given by her doctor. She said that finding a gynaecologist through an online search and getting an appointment after learning she was pregnant was easier than she expected, “which was surprising because here when you want to go for a normal gynaecologist appointment, it can take quite some time.” Perrenoud was also pleasantly surprised by the support she received when she was diagnosed with gestational diabetes. Her main tip for other expectant mothers in Luxembourg is to register early for the hospital classes, which are offered in English. And to find other like-minded mums, to share positive birth experiences and to build a support network.

Offers home-based services, including occasional and regular babysitting, and providing support at school, as well as during their extracurricular activities, such as dance, music and sports lessons. The company also offers homework help for children in primary and secondary school. icon_where 6 rue Henri Schnadt L-2530 Luxembourg icon_phone 27 36 53 83 icon_mail contact @adomea-services.lu icon_website w ww.adomea-services.lu icon_info J10

Babysits.lu

This online babysitting community created a platform which brings parents and childcare providers together.

Parents and child minders can search for babysitters or babysitting jobs, get in contact, and plan an appointment. If the Babysits platform is completely free for babysitters, nannies, and childminders, a small fee is asked for parents and agencies. icon_website w ww.en.babysits.lu

Babysitting.lu

This website puts parents in contact with potential babysitters countrywide. Using an interactive map, parents can choose their commune and a list of potential babysitters is then returned in the form of an information sheet including the languages spoken, the certificates obtained, availability and rates. icon_website w ww.babysitting.lu

Petitweb.lu

In the rubric “Annonces”, parents and child minders have access to a variety of services.

Parents can search for a babysitter for occasional babysitting or for a nanny for regular babysitting. Parents and children can also look for a teacher for support courses.

The classifieds also offer a buy and sell baby equipment rubric. icon_website w ww.petitweb.lu

Webnounou.com

This international platform puts parents in contact with people offering childcare services such as nannies, babysitters, childminders and au pairs, as well as with crèches and childcare centres. icon_website w ww.webnounou.com

Sunflower crèche in Findel

Expat Guide 2018-19

Steve Eastwood (2012)

icon_website www.mammafit.lu

Inspiring students to reach their true potential At ISL our mission is to provide an outstanding education and inspire our students to engage in both academic and enriching extra-curricular programmes. Our students set high expectations for themselves, enjoy school and the community is constantly rewarded by their achievements.

ISL has earned its outstanding reputation through its students’ successes, its rigorous educational programme, its excellent and dedicated staff, its caring community and its engagement in global issues. With over 40 nationalities in our student body and more than 20 nationalities within our staff, friendship, international mindedness, diversity and inclusion are ways of life in our multi-cultural environment. www.islux.lu

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Playtime at Aux Enfants Gâtés

CRÈCHES Aisia Crèche Bertrange

Babouille

BabyHome

Bei de Raupen

The International EnglishFrench bilingual nursery welcomes children in a converted mansion in the Belair district. Children are divided into small groups according to the age and language chosen. Every day, Montessori activities are provided to children. icon_where 45 rue Charlemagne L-1328 Luxembourg icon_phone 27 44 97 33 icon_mail auxenfantsgates @gmail.com icon_website w ww.auxenfantsgates.lu icon_info F9

The Babouille nursery offers pedagogy centered on the child, his/her needs and his/her centres of interests. The lingua franca is French, but depending on demand, educators also speak English, Luxembourgish, Portuguese and Spanish. icon_where 18B rue de la Chapelle L-8017 Strassen icon_phone 26 31 19 09 icon_mail creche@babouille.lu icon_website w ww.babouille.lu icon_info H4

Nursery activities at this crèche include music sessions, creative fun, gardening club, storytime and outdoor play. Children learn about the world around them, nature and living things, along with early maths concepts and language development. French is the usual language with children but the educators speak English, Luxembourgish and Portuguese. icon_where 8 rue des Cerises L-6113 Junglinster icon_phone 2 6 78 25 33 icon_mail info@babyhome.lu icon_website w ww.babyhome.lu icon_info G5

This Luxembourg crèche has educators who speak English, French, Luxembourgish and Portuguese. The crèche organises children’s songs and nursery rhymes, DIY workshops and walks and has a large garden and terrace.

The crèche provides a school bus from Schifflange schools. icon_where 11 rue du Pont L-3873 Schifflange icon_phone 27 51 84 84 icon_website w ww.beidenraupen.lu icon_info I2

Belair

Strassen

Junglinster, Gasperich, Hamm

Schifflange

Marion Dessard (2017)

This international crèche is the only one in Luxembourg that offers reception services in Chinese, in addition to English, Luxembourgish, French, Portuguese and German.

The educational focus of this establishment is based on multiculturalism. The crèche also has a shuttle service which can collect or return children. icon_where 57 Cité Millewee L-8064 Luxembourg icon_phone 20 40 87 00 icon_mail info@aisiaceche.lu icon_website w ww.aisiacreche.lu icon_info H4

Aux Enfants Gâtés

Expat Guide 2018-19

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CHILDCARE AND FAMILY

Text by JESS BAULDRY

Photography by MIKE ZENARI

LYNN FRANK

CRÈCHES

EQUIPPING PARENTS TO ASK THE RIGHT QUESTIONS

Butterfly Valley/ Caterpillar Haven Bertrange

Montessori teachers use scientifically designed materials to develop the child’s knowledge. The crèches have lessons in English or French, or both if the parents wish. icon_where 119 & 107-109 rue de Luxembourg L-8077 Bertrange icon_phone 27 84 88 98 icon_mail info@butterflyvalley.lu icon_website w ww.butterflyvalley.lu icon_info H4

Children’s World

Belair, Findel, Kirchberg, Les Mugets, Merl, Strassen

T

rying to choose the right school for a child who has special needs is not easy says Lynn Frank, founder of parent support group Passage. “They all have their pros and cons.

It can be a minefield trying to find the right place to put your child. And it can be a financial burden too, depending on whether you need to put your child in a fee-paying school,” Frank explained. She had to find her own way through the system when she moved to Luxembourg 11 years ago and her son was diagnosed with Asperger’s. Today Frank is able to share her findings and support other parents going through similar experiences. “We try to equip parents to ask the right question to the right person at the right time in the process,” the social worker and psychologist explained. Starting October, Passage will also launch a dedicated dad’s group, providing a safe sharing space for dads. “Dads often miss out on the opportunity to socialise and share their experience with other dads,” Frank said.

Sessions will examine things like being a positive role model, preparing a child for the workplace and parenting in a digital world.

The crèches place the growth and development of the children at the heart of its work. The choice of the language the staff speak with the children depends on the parents. They can choose between English, Luxembourgish, German, French, Italian, Portuguese, Spanish and Polish. icon_phone 26 09 43 99 icon_mail info@childrensworld.lu icon_website w ww.childrensworld.lu

Crèche BioBébé Munsbach, Mamer, Limpertsberg

The English-French bilingual Crèche BioBébé is based on a chemical free and pesticide free environment concept, where children play with toys made of natural products. Each group has a French mother tongue educator who speaks French with the kids and an English mother tongue educator who speaks English with the kids. icon_phone 27 69 42 67 icon_mail info@biobebe.lu icon_website w ww.biobebe.lu

Crèche Le Petit Prince Bertrange

The crèche deliberately wanted to keep their capacity restricted in order to be able to act personally with each child and to give them a sense of security “as at home”.

Educators speak French, Luxembourgish, Portuguese, German and English. icon_where 119 rue de Luxembourg L-8077 Bertrange icon_phone 31 93 09 icon_mail contact @creche-petitprince.lu icon_website w ww.creche-petitprince.lu icon_info H4

Crèche Tiramisù

Helmsange, Bereldange

The Tiramisù nursery offers children multiple activities, such as crafts, sports, introduction to mosaic, music and introduction to the alphabet via the “planet of alphas” method. The atmosphere is multicultural and educators can speak English, French, Luxembourgish, German, Italian and Portuguese. icon_phone 26 33 04 30 icon_mail info@crechetiramisu.lu icon_website w ww.crechetiramisu.lu

CYK

Strassen

This crèche welcomes children from 0 to 4 years old and children from 4 to 12 years old in their daycare centre and divides them into English groups and French groups.

Their pedagogy is based on satisfying all the basic needs of the child. icon_where 38 Cité Oricher-Hoehl L-8036 Strassen icon_phone 28 77 55 00 icon_website w ww.cyk.lu icon_info H4

Indoor playtime at The Little Gym

Expat Guide 2018-19

Lala La Photo (2015)

icon_website www.passage.lu

OTR INTERNATIONAL SCHOOL L U X E M B O U R G Preschool • Primary • Secondary OTR International School is a small private establishment with a truly international ethos, currently boasting 47 different nationalities with both English and French sections. Located in a central, safe and sought-after area of Belair, the School provides more than 200 students with quality Education from Preschool to Secondary.

W

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OTR International School 7 Rue Val Ste Croix, L-1371 Luxembourg Phone: 26 09 45 42 info@otrschool.lu, www.otrinternationalschool.lu

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Jumping through hoops at St George’s International School

CRÈCHES Kids’ Ville Beggen

Strassen, Bertrange, Findel, Kirchberg, Cloche d’Or, Mamer

This crèche network places the application of the Montessori method at the heart of its teaching strategy, and provides a non-competitive environment. The staff only speak the child’s native language (English, French, Luxembourgish and German). icon_where 1 rue du X Septembre L-8048 Luxembourg icon_phone 27 84 51 icon_mail info@lenfant-roi.lu icon_website w ww.lenfant-roi.lu icon_info F10

OTR International School Belair

At this crèche, children will become familiar with a foreign language from day one. Classes are bilingual (English/French).

They provide native speaking teachers in both languages for children aged 3/4. At 4/5 years old, irrespective of which of the two linguistic sections the children attend, classes are held in the chosen mother tongue. icon_where 7 rue Val Sainte-Croix L-1371 Luxembourg icon_phone 26 09 45 42 icon_mail info@otrschool.lu icon_website otrinternationalschool.lu icon_info E10

Rock Kids

Rock Kids has a series of crèches and “foyers” (daycare centres) around Luxembourg, with locations in the Gare district, city centre, Mamer, Dudelange, Bridel, Rollingergrund and Strassen.

All are open to children ages 0-10 and can be attended full time or part time. icon_mail info@rockids.lu icon_website w ww.rockids.lu

Sunflower Montessori Ersange, Moutfort, Findel, Bertrange

The crèche follows the principles of the Montessori method, primarily in English, with French, Germany and Luxembourgish practice. The crèche fosters independent learning in a non-competitive environment. In addition to the crèche, there is a daycare service for children of 4 to 6 years old. On Saturdays, children aged 4 and up can take part in English reading and writing classes. icon_phone 26 15 93 1 icon_mail info@sunflower.lu icon_website w ww.sunflower.lu

Lala La Photo (2016)

This establishment provides services for children from 3 months to 12 years of age and occupies two adjacent locations. Kids’ Ville 1 is a day carecentre during the week and a leisure centre at weekends. The educators speak English, Luxembourgish, French, Portuguese, Polish, Spanish, Italian, Serbian and Arabic. Kids’ Ville 2 is dedicated to infants. icon_where 57 & 75 rue de Beggen L-1221 Luxembourg icon_phone 26 43 12 80 icon_mail creche@kidsville.lu icon_website w ww.kidsville.lu icon_info B12

L’Enfant Roi

Expat Guide 2018-19

Shooting some hoops at the International School of Luxembourg

FAMILY PLANNING

HOME SCHOOLING

Family Planning

Homeschooling in Luxembourg Facebook Group

Luxembourg, Esch-sur-Alzette, Ettelbruck

The NGO provides sexual and reproductive health information and services for all. Two other centres are open in Esch-surAlzette and Ettelbruck. The website is in French. icon_phone 48 59 76 icon_mail info@planning.lu icon_website w ww.planningfamilial.lu

Offers support to parents living in Luxembourg who currently home school their children or to parents who are planning to homeschool their children and may be seeking advice. icon_facebook H omeschooling in Luxembourg

Luxembourg Association for Freedom of Instruction (ALLI)

PARENT SUPPORT GROUPS

Ministry of National Education, Childhood and Youth

La Leche League

The Ministry of Education, Children and Youth is responsible for preparing and implementing government policy in these areas. icon_where 29 rue Aldringen L-1118 Luxembourg icon_phone 24 78 51 51 icon_website w ww.menej. gouvernement.lu icon_info F11

La Leche League is an international breastfeeding counselling organisation, recognised by both the World Health Organisation and Unicef. The foundation organises group meetings where they inform, suggest and support. icon_where 3 7 rue de l’Égalité L-1456 Luxembourg icon_phone 2 6 71 42 94 icon_mail margherita.niessing @lalecheleague.lu icon_website w ww.lalecheleague.lu icon_info G13

Luxembourgish Schools Support Group

The non-profit organisation aims to provide information in English on the Luxembourg state school system, as well as practical help for parents of any nationality with children in the state-run schools. The organisation hosts annual information evenings on primary and secondary schools, where local experts are invited to speak. Volunteer parents also produce information packs available on the website. icon_phone 26 30 54 57 icon_mail info@lssg.lu icon_website w ww.lssg.lu

Lala La Photo (2017)

This association aims at raising awareness about the benefits of homeschooling and other alternative forms of education, while also facilitating connections between homeschooling families in Luxembourg to create a network of support. icon_website w ww.alliasbl.lu

EDUCATION MINISTRY

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CHILDCARE AND FAMILY

Text by JESS BAULDRY

GEORGES CLEES AND FIONA

QUALITY TIME

Photography by MIKE ZENARI

PARENT SUPPORT GROUPS Passage Kirchberg

Passage is a parent support group and social network for parents and professionals related to the field of health, education and children’s social development in Luxembourg. icon_where 239 Val des Bons-Malades L-2121 Luxembourg icon_mail info@passage.lu icon_website w ww.passage.lu icon_info C14

ENGLISH SCHOOLS Athénée de Luxembourg Merl

The Athénée de Luxembourg is perhaps Luxembourg’s most prestigious academic high school. IT offers classes leading to the International Baccalaureate. This programme enables students with an excellent command of English to follow secondary studies focusing on languages, arts and sciences. The international section has six different groups of subjects, including literature, societies, arts and mathematics. icon_where 24 boulevard Pierre Dupong L-1430 Luxembourg icon_phone 44 02 49 1 icon_mail secretariat@al.lu icon_website w ww.al.lu icon_info G10

Differdange & Esch-sur-Alzette International School

The Luxembourg public school offers primary and secondary education classes. It operates according to the European Schools system and offers a teaching based on the programs of the European Schools. Students have several choices in terms of languages.

From the first year of primary education, the pupil chooses a language section. The school offers three language sections: French, English and German. icon_where 50 rue Emile Mark L-4630 Differdange 91 rue Victor Hugo L-4141 Esch-sur-Alzette icon_phone 58 77 11 977 icon_mail info@eide.lu icon_website portal.education.lu icon_info I2

M

ost of us look forward to Fridays but for recent dad Georges Clees, the reason is a bit more special. Thanks to parental leave, every Friday for 20 months, he can forget about his job as a press officer and dedicate himself entirely to his 17-month-old daughter, Fiona. “Having one day more to spend together has really helped us bond,” the Luxembourger told Delano, adding: “I’m also fairly confident going alone with her to places, which other dads might not be if they spend less time with their kids.” Clees said the leave was particularly handy for scheduling in doctors’ visits and vaccinations, which both he and his wife attend. “I think it’s also good she spends one day more with us from a language point of view,” Clees said, explaining that he speaks Luxembourgish to her, his wife Chinese and at Fiona’s crèche, the language is French.

He likes to spend the extra time doing activities with Fiona, such as swimming, visiting animals and meeting up with other dads and their children through the Luxembourg Daddy Facebook group, a meetup and network of dads taking parental leave in Luxembourg.

Students head to class at Michel Lucius International School

Expat Guide 2018-19

Lala La Photo (2017)

icon_facebook The Luxembourg Daddy Group

WHO IS THIS GENTLEMAN PROTECTING?

MORE INFO AT: <LÃ&#x2039;TZEBUERG CITY MUSEUM>

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CHILDCARE AND FAMILY

The Athénée de Luxembourg has a unique architectural look

European Schools Kirchberg, Mamer

Primary and secondary instruction leading to the European baccalaureate examination. It is located on two sites: Kirchberg and Mamer. Children at the school are predominantly those whose parents work for European institutions, but it is open to fee-paying pupils. Students can take classes in their mother tongue. From the start of primary school, a second language is introduced (English, German or French) and becomes the teaching language of certain subjects.

Pupils then have the option of learning one or more additional languages. icon_where 23 boulevard Konrad Adenauer L-1115 Luxembourg icon_phone 43 20 82 1 icon_mail list-lux-secretariatsecondary-cycle@eursc.eu icon_website w ww.euroschool.lu icon_info D13, H4

Expat Guide 2018-19

International School of Luxembourg Merl

This school is open to all nationalities and children from all over the world. The teaching language is English, and French and German are taught too. The establishment is divided into two divisions: the lower school and the upper school. The curriculum culminates in the International Baccalaureate. Tutoring is available for children whose mother tongue is not English. icon_where 36 boulevard Pierre Dupong L-1430 Luxembourg icon_phone 26 04 40 icon_mail information@islux.lu icon_website w ww.islux.lu icon_info G10

Lënster Lycée Junglinster

The international section of this school follows the European School System. It is open to all students, without any registration fees. The school offers primary classes (from age 6 to 11) as well as secondary classes (from age 12) in German- and Englishspeaking sections, following European Baccalaureate system. icon_where 2 rue Victor Ferrant L-6122 Junglinster icon_phone 27 69 63 1 icon_mail secretariat@llj.lu icon_website w ww.lensterlycee.lu icon_info G5

Michel Lucius International School

Mondorf-les-Bains International School

This state-funded secondary school has an English language international stream. An international English-medium curriculum is taught throughout the international school, leading to (I)GCSE qualifications and culminating in GCE A Levels.

The school also has a primary school with English, mathematics and sciences as core subjects.

Luxembourgish, French and German are also taught. icon_where 1 57 avenue Pasteur L-2311 Luxembourg icon_phone 4 7 33 05 50 icon_mail secretariat@lml.lu icon_website w ww.lml.lu icon_info C10

The school offers an equivalent to Luxembourg’s ESC (academic secondary school) diploma. It is a state school meaning both primary and secondary classes are free of charge. Classes are taught in English, French or German, depending on the student’s choice. Luxembourgish is also taught. The school follows individual learning plans instead of grade retention. icon_where 20 route de Luxembourg L-5634 Mondorf-les-Bains icon_phone 27 69 63 1 icon_mail contact@eimlb.lu icon_website w ww.eimlb.lu icon_info J5

Limpertsberg

Mondorf-les-Bains

Lukas Roth Architekturfotografie (2012)

ENGLISH SCHOOLS

The University of Luxembourg’s Belval campus

St George’s International School Hamm

Lala La Photo (2015)

This private school teaches in English. Children whose mother tongue is not English can receive tutoring in their initial years until they reach the required level. French is taught from pre-school, and other languages, including German, are also taught. The school follows the English and Welsh curriculum, with the A Level study completion examination. icon_where 11 rue des Peupliers L-2328 Luxembourg icon_phone 42 32 24 icon_mail reception@st-georges.lu icon_website w ww.st-georges.lu icon_info F15

SCHOOLS INFORMATION Cellule d’Accueil Scolaire pour Élèves Nouveaux Arrivants (Casna) Belair

Casna provides information about the Luxembourg education system and the assistance available to foreign children (by appointment only).

The information centre is aimed at young people between 12 to 17 who have just arrived in Luxembourg and who wish to continue their post-primary education. There are several available communication languages: Luxembourgish, French, German, English and Portuguese (other languages on request). icon_where 5 8 boulevard Grande-Duchesse Charlotte L-1330 Luxembourg icon_phone 2 4 78 52 77 icon_mail casna@men.lu icon_website w ww.men.public.lu icon_info F11

UNIVERSITIES BBI Wiltz

At BBI, students can undertake a bachelor’s or master’s degree in international hospitality and tourism management. The three-year bachelor’s programme and two-year master’s are both taught in English. icon_where 35 château de Wiltz L-9516 Wiltz icon_phone 27 91 12 92 icon_website w ww.bbi-edu.eu icon_info D3

Lunex University Differdange

Lunex University focuses on research and teaching in fitness, sports, therapy and preventive disciplines as well as sports management. Degree programmes were developed in accordance with criteria outlined in the Bologna Process. The university offers bachelor’s and master’s degrees in physiotherapy, bachelor’s in exercise and sports sciences, bachelor’s in international sport management, and a foundation semester for those who are not yet able to meet the university’s admission criteria. icon_where 50 avenue du Parc des Sports L-4671 Differdange icon_phone 28 84 94 40 icon_mail info@lunex-university.net icon_website w ww.lunex-university.net icon_info I2

Miami University’s John E. Dolibois European Center in Luxembourg Differdange

The Miami University John E. Dolibois Center (Mudec) offers students from Miami University in Ohio a combination of first-class academics, engagement in the local community and various faculty-guided and independent travel opportunities. Students may participate in semester, year-long or summer workshop programmes. The university has 14 faculties. icon_where 1 impasse du Château L-4524 Differdange icon_phone 5 8 22 22 1 icon_mail luxembourg@miamioh.edu icon_website w ww.miamioh.edu icon_info I2

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LEISURE TIME

Illustration by JULIA DE BRES

UNIVERSITIES Sacred Heart University This private business school offers MBA programmes and executive education. SHU Luxembourg is the European branch of the Sacred Heart University, Jack Welch College of Business, headquartered in Fairfield, in the US state of Connecticut. They offer a full-time MBA programme with an internship, a part-time MBA programme, part-time certificate programmes, as well as a variety of one-week intensive seminars. icon_where 7 rue Alcide de Gasperi L-2981 Luxembourg icon_phone 22 76 13 1 icon_mail info@shu.lu icon_website w ww.shu.lu icon_info D13

Expat Guide 2018-19

United Business Institutes Wiltz

UBI offers a 3-year-long bachelors of arts degree in business studies. The course is conducted in partnership with Middlesex University in London, and is taught entirely in English. icon_where Château de Wiltz L-9516 Wiltz icon_phone 27 99 01 82 icon_website w ww.ubi.edu icon_info D3

University of Luxembourg Esch-sur-Alzette

The multilingual, international public research university offers programmes generally taught in two languages French/English or French/ German, some in three and some entirely taught in English.

The university has three faculties and three interdisciplinary centres, offering 12 bachelor’s degrees, 42 master’s degrees and doctoral education based on the Bologna Process, including 13 vocational training and lifelong learning training courses. Bachelor students have to spend one semester abroad. The university is on three sites: Belval Campus, Kirchberg Campus and Limpertsberg Campus. icon_where 2 avenue de l’Université L-4365 Esch-sur-Alzette icon_phone 46 66 44 1 icon_website w wwen.uni.lu icon_info J3, D13

A multi-purpose deposit system designed in Luxembourg to transport meals. Whether at the restaurant, canteen or takeaway, the ECOBOX can be used almost everywhere.

The multiple use of the ECOBOX will eliminate many disposable packagings. This initiative reduces the volume of waste because it does not only scale down the number of packages, but also the amount of food waste.

An action of: LE GOUVERNEMENT DU GRAND-DUCHÉ DE LUXEMBOURG Ministère du Développement durable et des Infrastructures

MÉI LAANG GENÉISSEN

Département de l'environnement

Partners: LE GOUVERNEMENT DU GRAND-DUCHÉ DE LUXEMBOURG Ministère du Développement durable et des Infrastructures

www.ecobox.lu info@ecobox.lu

Administration de l'environnement

+100°C -20°C

5€

PLACES DISPONIBLES

OUVERT DU LUNDI AU VENDREDI DE 7H30 À 19H00

MENUS SUR-MESURE

ACCUEIL DES ENFANTS DE 0 À 4 ANS GARDERIE APRÈS ÉCOLE DE 4 À 12 ANS

WWW.CAREYOURKIDS.LU

LANGUES PARLÉES FR, AN, LU

CYQ International Daycare & Preschool Luxembourg 38, Cité Oricher-Hoehl L-8036 Strassen | Tél.: 28 77 55 00

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Text by MARGARET FERNS

I

Photography by LALA LA PHOTO

f you don’t already have a job as you arrive in Luxembourg, we’d like to help you get one as fast as possible. As in the other sections of this guide, there are things to do and some you definitely should not. If you don’t speak any of the local languages (Luxembourgish, French or German), don’t worry. There are many companies that have English as their working language. So, don’t let it hold you back.

Before we start, a word to the wise.

Everyone who has contributed to this guide is an expat who has moved here, found a job and very happily settled in Luxembourg or the Greater Region. We are, however, aware that there may be a false impression about the grand duchy out there--that we earn a lot, work less than in other places and don’t pay any tax. Not true. We work hard and pay tax, but also really appreciate living and working in a great country.

One of the greatest advantages of being in Luxembourg is its multicultura­l­ ism and multilingualism. So, do make an effort to learn at least one of the languages as it will assist in your professional and social integration. Also, being able to speak another language is kind of cool and really impresses family and friends when you visit home.

Counting the number of language schools in Luxembourg is like trying to count grains of sand, but just a few are: the National Language Institute (www.inll.lu), Prolingua (www.prolingua.lu), Inlingua (www.inlingua.lu), Languages.lu and Berlitz (www.berlitz.lu). There are many more, as well as tutors who can coach you at home, so please take a look at our listings for more details and “bonne chance”, “viel glück” and have fun.

Now a word about the employment market. At this point in time, employment in Luxembourg is stable, with unemployment even decreasing slightly month-on-month. However, there is a strange phenomenon. Unemployment may be falling, but the skills gap is wide­ ning. In other words, the skills that employers are looking for these days are Expat Guide 2018-19

not always easy to find in Luxembourg, so be prepared to do some training to increase your employability.

The Luxembourg employment administration (Adem) is where to start.

Its website is in French, German and English. Via its job portal you can access every open position in the country.

Adem (www.adem.lu) also works closely with the Luxembourg Chamber of Commerce (www.cc.lu) and the House of Training (www.houseoftraining.lu) on courses that are regularly updated to meet the demands of business.

It is also where to go to find out if you are eligible for unemployment benefit.

SEEK ADVICE There are many so-called recruiters and headhunters in Luxembourg but have a care. Like some of the dodgy estate agents mentioned in our “Settling In” section, not all of them are to be relied upon. Members of the Federation for Recruitment, Search & Selection (www.fr2s.lu) are serious companies that can advise on all levels of the job hunting/recruitment process. As for job listings, www.monster.lu and www.jobs.lu are the main sites. You can upload your CV and receive daily email alerts on relevant openings. And for vacancies targeted at English speakers, check out the Delano Jobs site.

Back to training for a moment. Employers in Luxembourg look for people who can be operational as quickly as possible, but some don’t want to invest in training or just don’t have the budget.

As short-sighted as this is, it is the reality. Our advice is to contact a good recruiter and get their advice on what employers are looking for and how you can make sure you fit the bill. A good recruiter knows Luxembourg and the business environment and can point you in the direction of the training company that can help. Some costs may also be covered by Adem, so make sure you get their input too.

Again, refer to our listings for some suggested contacts.

Something that is very important in Luxembourg is networking, so don’t just send your CV out and sit back.

Get out there and meet people. There are many networking associations and events that you can take part in and everyone remembers what it is like to be the new kid on the block, so you will receive a warm welcome. Business associations like the British Chamber of Commerce (www.bcc.lu) and the American Chamber of Commerce (www.amcham.lu) also run regular training events for their members so they are a real win-win.

GET REPRESENTED Now that you have found your (dream) job, it is time to learn about your staff delegation and the Chamber of Employees. For many, these will be entirely new concepts, but they exist to take care of the Luxembourg workforce, so it is important to know what they are.

In both cases, employees get to vote for the person(s) they would like to represent them.

The staff delegation is made up of employees who are elected to represent fellow employees vis-à-vis the employer.

Once elected, the staff delegation acts as employees’ legal representative, safeguarding and defending their interests. A staff delegation is mandatory for companies in Luxembourg employing more than 15 people, and elections are set to take place in March 2019 for the next term. You will hear them referred to as social elections.

The Chamber of Employees (www. csl.lu) represents all employees (and pensioners) in Luxembourg, excluding civil servants and public-sector workers.

It is made up of 60 members elected from the private sector and its main role is to opine on legislation concerning the workforce. Through its training body, the Luxembourg Lifelong Learning Center (www.lllc.lu), it also plays an important role in training for adults, lifelong learning and socio-economic training of staff representatives in businesses.

PROFESSIONAL LIFE Attending professional conferences, like this one organised by the Association of the Luxembourg Fund Industry, can be great for your career

GET A JOB AND NETWORK Expat Guide 2018-19

PROFESSIONAL LIFE

Text by MARGARET FERNS

Photography by MATIC ZORMAN

EMILIE BAVANT

ADULT EDUCATION

BE REALISTIC ABOUT SALARY AND COST OF LIVING

Aviation Academy Luxembourg

A

s mentioned earlier in this section, there are some misconceptions about Luxembourg out there. As much as we dislike being the bearers of uncomfortable news, it is important to be realistic. On paper it may seem that salaries in Luxembourg are high, but the cost of living here is also high. So, when you are looking for a job, it is best to set realistic salary expectations.

Emilie Bavant of the recruitment firm Badenoch & Clark feels quite strongly about this. “Before you start job hunting, it is important to check out websites with information about salary ranges and cost of living to set expectations,” she told Delano.

Public portal www.luxembourg.public.lu, for example, talks of a high minimum wage but doesn’t mention the equally high minimum rent for accommodation or the eye-wateringly high purchase price of houses and apartments. We suggest you keep up to date with atHome (www.athome.lu) for accommodation, and state statistics office Statec (www.statec.lu) for economic/cost of living news (although it can be a bit heavy).

Luxembourg is, without a doubt, a great place to live with an excellent quality of life, but it is not free.

At the risk of repeating ourselves, this is why we recommend that you contact a reputable, Luxembourg-based recruitment company. They know the market and employers and can help you stay real in terms of living and working in Luxembourg.

Bavant added: “Don’t send your CV everywhere thinking it will give more visibility to your profile. It is counterproductive. Apply only for jobs that match your profile.” icon_website www.badenochandclark.lu Expat Guide 2018-19

This institution, chartered by Luxembourg’s ministry for higher education and research, offers continuous adult education courses. It develops adult training programmes in close collaboration with academic and economic partners in the field. icon_where 2 avenue de l’Université L-4365 Esch-sur-Alzette icon_phone 26 15 92 17 icon_website www.iuil.lu icon_info J3

The aviation school offers training in leadership in the logistics, aviation and travel and tourism sectors. Topics include soft skills, cargo, aviation, dangerous goods and leadership to improve quality standards of safety and security in logistics and aviation. All courses are held exclusively in English and a three-month internship in Luxembourg or abroad is mandatory. icon_where Luxair Cargo Center L-1360 Findel icon_phone 24 56 94 92 icon_website www.aalu.lu icon_info H4

House of Training

Institut Universitaire International Luxembourg

Lifelong-learning.lu

The organisation provides continuous vocational training, with 19 different fields offered including training for execs, support activities, sector and personal development. icon_where 7 rue Alcide de Gasperi L-2014 Luxembourg icon_phone 46 50 16 1 icon_mail customer @houseoftraining.lu icon_website www.houseoftraining.lu icon_info D13

The training centre offers continuing education programmes in English, French, German, Luxembourgish and Portuguese. They provide seminars throughout the year, evening and day classes, an “access diploma” to university studies, specialised training cycles, university studies in continuing education, recognised professional certifications and also training courses for companies. icon_where 12-14 avenue Émile Reuter L-2420 Luxembourg icon_phone 26 20 40 icon_mail info@infpc.lu icon_website www.lifelong-learning.lu icon_info E11

Luxembourg Flight Training Academy

This academy provides courses via classroom instruction and flight simulator for flight crew licences, including private pilot, commercial pilot and air transport pilot licences.

Training towards instrument rating, multi-engine (piston) rating, night VFR qualification and flight instructor rating is also provided. icon_where Luxembourg Airport, route de Trèves L-1110 Niederanven icon_phone 43 29 20 icon_mail info@lfta.lu icon_website www.lfta.lu icon_info H4

Luxembourg Lifelong Learning Center

This professional chamber offers evening classes, seminars, university courses, specialised training and professional certifications.

It organises initial vocational training in technical secondary education. icon_where 13 rue de Bragance L-1255 Luxembourg icon_phone 27 49 46 00 icon_mail formation@lllc.lu icon_website www.lllc.lu icon_info F10

An entrepreneurship course organised by the Luxembourg-Poland Business Chamber

LaLa La Photo (2015)

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PROFESSIONAL LIFE

Members of the King’s College London Alumni Association in Luxembourg during a reception at the British ambassador’s residence

ADULT EDUCATION Luxembourg School of Business

The LSB Weekend-MBA is a 24-month part-time programme created for experienced professionals who want to fully immerse themselves into a high-level academic experience, without putting a stop to their careers.

Classes take place on alternating weekends. icon_where 19 rue Eugène Ruppert L-2453 Luxembourg icon_phone 26 25 89 80 icon_mail info@luxsb.lu icon_website www.luxsb.lu icon_info I10

Luxembourg School of Religion & Society

The theological institution focuses on the relationship between religion and society.

The school develops specific offers of initial training, lifelong learning, and adult education for religious communities and other clients. The school offers master­classes such as “The Political Bond is not the Social Bond” and “What is Financial Ethics?”, as well as lectures and conferences. icon_where 52 rue Jules Wilhelm L-2728 Luxembourg icon_phone 43 60 51 icon_mail office@lsrs.lu icon_website www.lsrs.lu icon_info E13

PwC’s Academy

The centre offers financial and non-financial vocational training in fields such as leadership, business and human resources. The company also provides language courses. icon_where 2 rue Gerhard Mercator L-2182 Luxembourg icon_phone 49 48 48 40 40 icon_mail pwcacademy@lu.pwc.com icon_website www.pwcacademy.lu icon_info J11

The Second Degree

This adult education programme offers courses in English over an eight-week period, typically two hours per week. Three terms are offered each year (September-December, January-March and April-June).

Some of the courses include baking, yoga, sewing, photography, mosaic, astrology, cookery, sculpture, painting, furniture upholstery and Bollywood dancing. icon_where 9 rue de l’Église L-6720 Grevenmacher icon_phone 69 16 00 340 icon_mail enquiries @theseconddegree.com icon_website www.thesecond degree.com icon_info G7

ALUMNI Bocconi University icon_mail arealussemburgo @alumnibocconi.it

Cambridge Society of Luxembourg icon_mail info@cambridge.lu icon_website www.cambridge.lu

Chicago Booth Alumni Club of Luxembourg icon_mail mbvongar @chicagobooth.edu icon_website www.chicagobooth.edu

College of Europe Alumni Luxembourg icon_facebook College of Europe Alumni Luxembourg

Columbia University Alumni Club of Luxembourg

Lala La Photo (2016)

icon_mail alumni@columbia.edu icon_website www.alumni.columbia.edu

Expat Guide 2018-19

JACK WELCH COLLEGE OF BUSINESS Luxembourg

PROVIDING EXCELLENCE IN BUSINESS EDUCATION SINCE 1991 MBA | MBA with Internship Certificates: Digital Management/Private Equity Executive Education

+352 22 76 13 - 1 | info@shu.lu | www.shu.lu

PROFESSIONAL LIFE

Text by MARGARET FERNS

Photography by MATIC ZORMAN

ANDREW NOTTER

ALUMNI

TAKE A LOOK AT TEMPING AND ENJOY

Duke Law School

King’s College London

icon_mail axel.clerens @alumni.duke.edu icon_website www.law.duke.edu

EM Strasbourg Business School icon_facebook EM Strasbourg Alumni

ETH Zurich icon_website www.gep.lu

European University Business School icon_mail alumni@euruni.edu icon_website www.alumni.euruni.edu

Haas School of Business icon_website www.haas.berkeley.edu

I

London Business School icon_website www.london.edu

London School of Economics icon_mail alumni@lse.ac.uk icon_website www.alumni.lse.ac.uk

Luxembourg Business Academy (University of Luxembourg)

icon_mail standrewsalumni.lu @gmail.com icon_facebook University of St Andrews Alumni Society in Luxembourg

University of California at Davis University of Heidelberg

Maastricht University

icon_website www.iese.edu

St Andrews University

Luxembourg School of Finance (University of Luxembourg)

icon_website hcluxembourg.clubs. harvard.edu

IESE Business School (University of Navarra)

icon_where 14A rue des Bains L-1212 Luxembourg icon_mail chair@oxford.lu icon_website www.oxford.lu

icon_website www.alumni.ucdavis.edu

icon_website www.uni.lu/fdef/ luxembourg_school_of_ finance

icon_phone 62 12 02 26 4 icon_mail luxembourgforhec @gmail.com icon_website www.luxembourg forhec.com

Oxford University Society of Luxembourg

icon_linked_in @LBA Alumni

Harvard Club of Luxembourg

HEC Management School t is possible that you have just arrived and don’t really know what you want to do next in terms of career. In this case, why not take a look at temping? According to Andrew Notter of Badenoch & Clark: “Temporary work can be a good option for someone moving to Luxembourg who is looking to gain and develop local experience. A short term flexible contract can also open the door to a permanent opportunity.”

To start with, Notter suggests contacting a reputable recruitment company. As we mentioned before, this is really important in order not to waste your time and effort. “Using a specialist recruitment consultancy is very useful as they possess up-to-date knowledge of the employment market and have connections with employers in Luxembourg.”

Also, “don’t apply everywhere without any clear direction,” he says. “Seek advice and recommendations before applying to job advertisements.”

Get out there too, Notter suggests. “Network and speak to as many people as possible to understand how and why they successfully integrated into Luxembourg. Build a good social network and enjoy the difference that Luxembourg offers you.”

icon_mail kcaaluxembourg @gmail.com icon_website www.alumni.kcl.ac.uk

icon_website www.maastricht university.nl

Miami University icon_linked_in University of Miami Alumni Association Luxembourg

Mount Holyoke College icon_website www.mtholyoke.edu

Northwestern University

icon_where 68 rue d’Ernster L-6977 Oberanven icon_mail halu @alumni.uni-heidelberg.de icon_website www.halu.uni-hd.de

University of Luxembourg icon_mail alumni@uni.lu icon_website www.uni.lu

University of Trier icon_facebook Alumni International Universität Trier

University of Warwick icon_website www.warwick.ac.uk

icon_website www.alumni. northwestern.edu

The cool interior of the new House of Startups in the Gare district

Expat Guide 2018-19

Romain Gamba

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Schwätzt Dir Lëtzebuergesch

Do you speak English

Parlez-vous ? français

Habla español

Fala português您说汉语吗

Sprechen Sie Deutsch

Parla italiano

www.inll.lu

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PROFESSIONAL LIFE

Networking at an Association of the Luxembourg Fund Industry asset management conference

BUSINESS NETWORKING Alternative Investment Funds Club

You can only join this non-profit business club if you have two sponsors. The club has 10 private function rooms that can hold from 10 to 100 people, including a foyer, bar, library, restaurant and a brasserie with terrace. The Cercle Munster frequently hosts events such as concerts, exhibitions, conferences, tastings, among other activities. icon_where 5 -7 rue Munster L-2160 Luxembourg icon_phone 4 7 06 43 1 icon_mail reservation@munster.lu icon_website w ww.munster.lu icon_info F12

House 17

House 17 is a private club providing a home away from home, through contemporary cuisine, fine art and leisurely as well as professional exchange.

Membership includes privileges such as free rental of rooms, valet service (including car wash upon reservation), access to all club events and the possibility to host various types of private events tailored by an event planner. icon_where 1 7 rue du Nord L-2229 Luxembourg icon_phone 2 0 10 17 icon_mail info@house17.lu icon_website w ww.house17.lu icon_info E12

Hub Dot Luxembourg

Hub Dot is a community for women to be inspired and connected through storytelling.

Members can choose between five categories (each represented by a coloured dot) at each event: established in career/ business/motherhood and willing to help others, members who have an idea and require help, members who are looking for inspiration, those who want to socialise and shop, and a category for those who want to tell their story. icon_mail carlotta@hubdot.com icon_website w ww.hubdot.com

Inspiring Wo-Men Business Club

Inspiring Wo-Men is an invitation-only private business club for successful women and men, formed around a dining club. The group aims to provide stimulating and interesting conversations, business connections and the chance to share experiences, get inspiration and grow.

Members not only participate, but can also become a moderator or host of an event, introducing guest speakers and organising workshops. icon_where 6 rue Marguerite de Brabant L-1254 Merl icon_phone 26 47 85 03 icon_mail info@inspiringwo-men.eu icon_website www.inspiringwo-men.eu icon_info F10 Lala La Photo

The AIF Club supports its members by providing opportunities to network and discuss important topics driving change in Luxembourg’s alternative fund sector. The club was created to provide insight into developments in the alternative sectors of the financial industry: private equity, real estate and hedge funds.

It also provides education and training for industry practitioners, as well as providing them with a networking platform. It is based at the EY consulting firm. icon_mail mireille.pourpognot @lu.ey.com icon_website www.ey.com

Cercle Munster

Expat Guide 2018-19

sharing

inspiration That too, is the

Luxembourgâ&#x20AC;&#x2122;s leading business club with over 220 events a year to boost your business. www.paperjam.club

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PROFESSIONAL LIFE

The Chinese ambassador, Huang Changqing, speaks at an event organised by Chinalux and the Luxembourg Chamber of Commerce

BUSINESS NETWORKING International Coach Federation Luxembourg Chapter

This is a global non-profit organisation formed to promote coaching to the local community by organising monthly meetings with a presentation or demonstration of coaching tools and practices and networking opportunities. icon_mail info@coachfederation.lu icon_website www.coachfederation.lu

Luxembourg Business Angel Network

A non-profit organisation aiming to unlock the potential of private investors in Luxembourg by promoting the appropriate tools in order to become better private investors and be more comfortable in doing investments. LBAN provides events, training, investment opportunities and more. icon_where 7 rue Alcide de Gasperi L-2981 Luxembourg icon_phone 42 39 39 1 icon_mail info@lban.lu icon_website www.lban.lu icon_info D13

Expat Guide 2018-19

Luxembourg Financial Markets Association This association organises seminars, conferences and events on derivatives, repos, structural products, risk management, back office, middle office and associates.

LFMA Education provides a portfolio of examinations aimed at new entrants to the industry. icon_phone 62 15 21 240 icon_mail secretariat@acilux.com icon_website www.lfma.lu

Luxembourg Private Equity & Venture Capital Association

LPEA is the representative body of private equity and venture capital professionals in Luxembourg. The association provides a platform for its members to discuss and exchange information and organises working meetings and networking opportunities on a regular basis. LPEA offers a full membership for any type of management company, private equity and venture capital fund; and an associate membership for auditors, lawyers, accountants and banks. icon_where 12 rue Erasme L-1468 Luxembourg icon_phone 28 68 19 602 icon_website www.lpea.lu icon_info D14

Maison Breedewee

A business club gathering professionals wishing to expand their network and generate new business opportunities. The club offers different spaces with workstations, meeting rooms, and the ability to organise events at Maison Breedewee. icon_where 9 rue Large L-1917 Luxembourg icon_phone 26 67 71 80 icon_mail contact@breedewee.com icon_website www.breedewee.com icon_info F12

Mumpreneurs Luxembourg

The association is a network of women who share an entrepreneurial spirit. The association offers events and workshops in accounting, sales, coding and more. Each month, members meet and present their business on the association’s Networking Coffee Mornings. icon_where 8 op de Rousen L-8398 Roodt icon_phone 69 15 40 164 icon_mail info@mumpreneurs.lu icon_website www.mumpreneurs.lu icon_info H6

Attendees listen to a presentation during a Hub Dot event

Paperjam Club

Paperjam Club is a business club with more than 900 member companies. The platform offers its members a variety of events. It also holds workshops, in French and in English, in communication, marketing & sales, finance & legal, human resources, management & leadership, personal development and strategy & operations. It’s part of the same company that publishes Delano. Members are also invited to Delano Live events, which feature live on-stage interviews on topics covered by Delano magazine, but with a fresh perspective, followed by an open bar and networking. icon_phone 2 0 70 70 400 icon_mail club@paperjam.lu icon_website w ww.club.paperjam.lu

Silversquare Luxembourg

Silversquare is a progressive workspace in Luxembourg offering equipped and flexible offices. The workplace is meant for members to exchange and share ideas, work with others, gain inspiration and advance their business. Members have access to an open space, private space and networking corner. Three memberships are available--flex, fixed and private--as well as daily passes. icon_where 21 rue Glesener L-1631 Luxembourg icon_phone 691 85 12 31 icon_mail Luxembourg @silversquare.eu icon_website www.silversquareluxembourg.lu icon_info F12

The Network

The Network is an international business and professional non-profit organisation for women that aims to promote networking and personal and professional development. The organisation is open to women of all nationalities in the Luxembourg and bordering communities. icon_phone 27 36 53 83 icon_mail info@thenetwork.lu icon_website www.thenetwork.lu

Lala La Photo (2017) Matic Zorman (2018)

74

Indian Business Chamber of Luxembourg event

CHAMBERS OF COMMERCE American Chamber of Commerce in Luxembourg

Lala La Photo (2016) Steve Eastwood (2016)

Amcham is an international voluntary organisation of business and professional persons committed to fostering business relations between the United States and Luxembourg. The chamber’s activities cover the full scope of expat issues through committees for human resources, information technology, financial services, tax, marketing, diversity and new business & entrepreneurship.

Holds many business events throughout the year. icon_where 6 rue Antoine de Saint-Exupéry L-1432 Luxembourg icon_phone 43 17 56 icon_mail info@amcham.lu icon_website www.amcham.lu icon_info D13

British Chamber of Commerce for Luxembourg

The BCC is an Englishspeaking forum for contact and communication among decision makers, opinion formers and participants in Luxembourg’s local and international business communities. Membership encompasses a wide range of nationalities and is open to any commercial enterprise or businessperson for whom the English language is an essential business tool. icon_where 6 rue Antoine de Saint-Exupéry L-1432 Luxembourg icon_phone 4 6 54 66 icon_mail mail@bcc.lu icon_website w ww.bcc.lu icon_info D13

China-Luxembourg Chamber of Commerce Chinalux is a non-profit organisation supporting bilateral trade and cultural ties between China and Luxembourg. icon_where 3 1 Grand-Rue L-1661 Luxembourg icon_phone 2 7 85 89 99 icon_mail info@china-lux.lu icon_website w ww.china-lux.lu icon_info E12

The British Chamber of Commerce invites speakers from the business and political worlds, such as the British MEP Nigel Farage

Indian Business Chamber of Luxembourg

The objective of the chambers is to promote the development of trade, economic, financial, educational, legal, scientific and cultural relations between the Republic of India and the Grand Duchy of Luxembourg. icon_where 45 route d’Arlon L-8009 Strassen icon_phone 44 59 05 icon_mail contact@ibcl.lu icon_website www.ibcl.lu icon_info H4

Ireland Luxembourg Chamber of Commerce

ILCC is a business association with the objective of supporting the introduction of individuals and businesses to each other across the Grand Duchy of Luxembourg. The ILCC also develops links with other Irish chambers, business groups, the international Irish corporate network and all relevant bodies in Ireland. icon_where 28 route d’Arlon L-1140 Luxembourg icon_mail info@ilcc.lu icon_website www.ilcc.lu icon_info E10

Luxembourg Chamber of Commerce

The Luxembourg Chamber of Commerce helps in business creation, initial, continuing and university education and foreign trade. icon_where 7 rue Alcide de Gasperi L-2981 Luxembourg icon_phone 42 39 39 1 icon_mail chamcom@cc.lu icon_website www.cc.lu icon_info D13

Luxembourg-Poland Chamber of Commerce

Besides exchanging information, supporting the relationship between Poles and Luxembourgers, and supporting Poles who are doing business in Luxembourg and vice-versa, the chamber is a platform for the exchange of information, knowledge and experience for Polish and English-speaking members of the business community in Luxembourg. icon_mail info@lpbc.lu icon_website www.lpcc.lu

CREATING YOUR OWN COMPANY House of Entrepreneurship

The House of Entrepreneurship serves both new entrepreneurs and established companies.

It assists in navigating the formalities and steps involved in setting up a business. icon_where 1 4 rue Erasme L-1468 Luxembourg icon_phone 4 2 39 39 330 icon_mail info@ houseofentrepreneurship.lu icon_website w ww.houseof entrepreneurship.lu icon_info D13

House of Startups

Launched by the Luxembourg Chamber of Commerce, the House of Startups hosts innovation hubs, incubators, business accelerators and startup consulting services. icon_where 9 rue du Laboratoire L-1911 Luxembourg icon_phone 2 8 81 00 01 icon_mail reception@host.lu icon_website w ww.host.lu icon_info G12

Expat Guide 2018-19

PROFESSIONAL LIFE

Text by MARGARET FERNS

GUYLAINE HANUS

SETTING UP YOUR OWN BUSINESS

Photography by MATIC ZORMAN

CREATING YOUR OWN COMPANY

PUBLIC SPEAKING SKILLS

Luxinnovation

Toastmasters

Luxinnovation helps companies looking to engage in innovative activities in Luxembourg or aiming to expand their business at the international level. icon_where 5 avenue des Hauts Fourneaux L-4362 Esch-sur-Alzette icon_phone 43 62 63 1 icon_mail web@luxinnovation.lu icon_website www.luxinnovation.lu icon_info J3

PwC’s Accelerator

L

uxembourg’s startup scene is alive and kicking, especially in terms of R&D and innovative businesses. If you want to set up your own business and are prepared to do your homework, you’ll find there is a lot of public and private support.

Guylaine Hanus is business manager at the House of Entrepreneurship, quite literally the one-stop shop for setting up a business in Luxembourg. Her advice is: “If you want to set up in Luxembourg, the most important first step is to get all the information on the authorisation you need, as well as fiscal and legal advice on who can support you in launching your project.”

Luxembourg authorities are rigorous about who can set up shop and, as such, are quite demanding. They insist that you can demonstrate that you are capable of running a business, especially where you are likely to employ other people.

Your first port of call should be the House of Entrepreneurship (www.houseofentrepreneurship.lu).

As Hanus said: “Our mission is to inform, guide and connect entrepreneurs and work towards a more flexible regulatory framework and simplified bureaucracy to the benefit of small businesses.”

Luxembourg also has a dedicated House of Startups (www.host.lu), which, according to CEO Karin Schintgen, “brings together the actors of change: innovation hubs, accelerators, experts and corporates.”

International chambers of business, including the British Chamber of Commerce (www.bcc.lu) and the American Chamber of Commerce (www. amcham.lu) and Paperjam Club (www.club.paperjam.lu) also hold information and training events aimed at helping expats get started in Luxembourg.

Expat Guide 2018-19

The outfit helps speed up access to business networks and decision makers in unknown markets, review sales and delivery approach to create value, ensure instant visibility in selected markets, and mitigate business risks. icon_where 33 rue de Gasperich L-5826 Hesperange icon_mail info@pwcaccelerator.com icon_website www.pwcaccelerator.com icon_info I5

The non-profit organisation operates clubs worldwide for the purpose of promoting communication, public speaking and leadership skills.

Participants meet weekly for one to two hours to learn how to practise speaking in public.

Members evaluate themselves and help each other to improve.

Members can join one of the eight open clubs in Luxembourg or sponsor a club. Community and corporate memberships are available. icon_mail membership @toastmasters.org icon_website www.toastmasters.org

JOB HUNTING Adem

This is the national employment agency in Luxembourg. Its website serves jobseekers, employers and young people seeking career guidance. It offers comprehensive information and practical tips on finding a job, hiring employees, choosing a professional career or applying for financial support and employment measures. icon_phone 24 78 88 88 icon_mail info@adem.etat.lu icon_website www.adem.public.lu

Badenoch & Clark icon_where 2 avenue Charles de Gaulle L-1653 Luxembourg icon_phone 26 19 28 10 01 icon_website www.badenochandclark.lu icon_info F12

Delano Jobs icon_website jobs.delano.lu

DO Recruitment Advisors icon_where 75 boulevard G.-D. Charlotte L-1331 Luxembourg icon_phone 24 69 40 1 icon_website www.dorecruit.com icon_info F11

Greenfield icon_where 3A val Sainte Croix L-1370 Luxembourg icon_phone 26 38 36 51 icon_website www.greenfield.lu icon_info E10

ICT Job icon_website www.ictjob.lu

Jobs in Luxembourg icon_website www.jobsinluxembourg.eu

Jobs.lu icon_website en.jobs.lu

KR Recruitment icon_where 31 rue Philippe II L-2340 Luxembourg icon_phone 27 85 30 23 icon_website www.krrecruitment.com icon_info F12

The Adem jobseekers bureau in the Gare district

David Laurent (2011)

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PROFESSIONAL LIFE

Employment agency Adem hosts meetups between employers and potential employees in specific sectors

LinkedIn icon_website www.linkedin.com

Monster icon_website www.monster.lu

Moovijob icon_website www.moovijob.com

Randstad icon_where 5 rue des Primeurs L-2361 Strassen icon_phone 40 32 04 icon_website www.randstad.lu icon_info H4

Saro Recruitment icon_where 65 avenue de la Gare 9th floor L-1661 Luxembourg icon_phone 28 83 89 1 icon_website www.saro-recruitment.lu icon_info G 12

Sofitex Talent Recruitment icon_where 171 route d’Esch L-1471 Luxembourg icon_phone 26 29 52 40 0 icon_website www.sofitex-talent.lu icon_info H10

Expat Guide 2018-19

The Adecco Group icon_where 5 rue des Mérovingiens L-8070 Bertrange icon_phone 4 8 25 51 1 icon_website w ww.adeccogroup.com icon_info H4

The Recruiter icon_where 83 rue de Bonnevoie L-1260 Luxembourg icon_phone 2 6 29 45 icon_website w ww.therecruiter.lu icon_info G12

LANGUAGE COURSES AudioLingua

A Luxembourg-based training institute and language school with its main focus on language courses and training sessions.

The institute offers courses in English, French, German, Luxembourgish, Italian, Portuguese, Spanish, Russian and Chinese. icon_where 4 B Duerfstrooss L-6858 Mënjecker icon_phone 2 6 27 0730 icon_mail info@audio-lingua.lu icon_website w ww.audio-lingua.lu icon_info G7

Berlitz

Berlitz provides language training for adults, children and teenagers, as well as intercultural and business solutions for corporate clients.

Other than language courses in more than 40 languages and business workshops, Berlitz organises language camps for children and teenagers. icon_where 8 9-93 Grand-Rue L-1661 Luxembourg icon_phone 2 6 38 32 48 icon_mail info@berlitz.lu icon_website w ww.berlitz.lu icon_info E12

Cap Langues

This linguistic school offers presentational, phone, videoconference, e-learning and blended-learning classes. icon_where 2 19 route d’Esch L-1471 Luxembourg icon_phone 2 4 84 52 1 icon_mail contact@caplangues.lu icon_website w ww.caplangues.lu icon_info I10

Inlingua

Located in Luxembourg City and Esch-sur-Alzette, this linguistic school offers language training, translations, interpreting, linguistic stays, tests, preparation of diplomas and linguistic coaching. icon_where 5 rue de Hesperange L-1731 Luxembourg icon_phone 4 0 35 47 icon_mail infoinlingua@inlingua.lu icon_website w ww.inlingua.lu icon_info H13

Institut National des Langues

This public administration is a centre for language learning offering classes for adults in eight languages: French, Luxembourgish, English, German, Spanish, Italian, Portuguese and Chinese.

The institute also provides examinations and certifications. icon_where 2 1 boulevard de la Foire L-1528 Luxembourg icon_phone 2 6 44 30 1 icon_website w ww.inll.lu icon_info E11

Languages.lu

It offers courses for companies and private individuals and language camps for children during all school holidays. The centre offers French, German and English lessons. icon_where 6 rue Marguerite de Brabant L-1254 Luxembourg icon_phone 26 47 85 03 icon_mail info@languages.lu icon_website www.languages.lu icon_info F10

Learn Luxembourgish

This website has an e-book teaching Luxembourgish to English speakers of the world via short but frequent bits of information. icon_mail learnluxembourgish @gmail.com icon_website www.learn luxembourgish.com

Mastercraft

Mastercraft proposes linguistic training with a ten-hourminimum formula in several languages, and tutoring sessions for children. icon_where 88 rue de Strasbourg L-2560 Luxembourg icon_phone 26 84 50 65 icon_mail vip@mastercraft.lu icon_website www.mastercraft.lu icon_info G11

Matic Zorman (2017)

JOB HUNTING

Taking notes at a Paperjam Club workshop

Moien ASBL

This non-profit organisation exclusively provides Luxembourgish language classes, including intensive summer, conversation and orthography courses. icon_where 2 rue Batty Weber L-3493 Dudelange icon_phone 62 16 77 257 icon_mail moienasbl@pt.lu icon_website www.moienasbl.lu icon_info D10

Maison Moderne (2017)

Prolingua

The professional learning centre offers German, English, French, Luxembourgish, Spanish, Italian, Dutch, Portuguese, Russian and Polish courses. It uses a communicative and task-based approach by presenting learners with situations that occur in various areas of social and professional life. icon_where 45A avenue Monterey L-2163 Luxembourg icon_phone 40 39 91 0 icon_mail info@prolingua.lu icon_website www.prolingua.lu icon_info F11

PROFESSIONAL ASSOCIATIONS Association of the Luxembourg Fund Industry

Alfi is the official representative body for Luxembourg’s investment fund sector.

In addition to lobbying, it provides technical guidance to members, educates the public and organises several well-attended industry events. icon_where 12 rue Erasme L-1468 Luxembourg icon_phone 22 30 26 1 icon_mail info@alfi.lu icon_website www.alfi.lu icon_info D14

Chamber of Trades (CDM)

A professional body representing more than 150 trades in several categories: food, fashion-health-hygiene, mechanics, construction and housing, communication, multimedia, entertainment and skilled crafts. icon_where 2 circuit de la Foire Internationale L-1016 Luxembourg icon_phone 42 67 67 1 icon_mail contact@cdm.lu icon_website www.cdm.lu icon_info B16

Luxembourg Bankers’ Association

ABBL is the professional association of the banking sector, representing the majority of financial institutions, as well as regulated financial intermediaries and other professionals established in Luxembourg, including lawyers, consultants and auditors working in or for the financial sector. icon_where 12 rue Erasme L-1468 Luxembourg icon_phone 46 36 60 1 icon_mail mail@abbl.lu icon_website www.abbl.lu icon_info D14

WORKPLACE SAFETY Inspectorate of Labour and Mines

Mobbing ASBL

This group is Luxembourg’s association against workplace bullying, harassment and stress. icon_where 64 avenue de la Liberté L-1930 Luxembourg icon_phone 28 37 12 12 icon_website www.mobbingasbl.lu icon_info G 12

The Institute for Global Financial Integrity

The role of this non-profit organisation is to serve as a centre and forum for matters of ethical conduct and integrity in business standards and practices in the global financial sector. icon_where 17 avenue Guillaume L-1651 Luxembourg icon_phone 26 97 62 67 icon_mail info@tigfi.org icon_website www.tigfi.org icon_info E10

Known by its French acronym ITM, the agency enforces the country’s labour code, including workplace health and safety rules. icon_where 3 rue des Primeurs L-2361 Luxembourg icon_website www.itm.lu icon_info H4

Expat Guide 2018-19

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PROFESSIONAL LIFE

SUPPORT FOR YOUNG JOBSEEKERS Anelo.lu

This site (in French, German and Luxembourgish) is a portal for job searches, training, placements and voluntary work. Anelo.lu also has a section called “I’m looking for work” which provides practical assistance on CVs, application letters, and validation of diploma. The website also provides short-filmed scenarios, expert advice and online quizzes to help young people prepare for job interviews. icon_website www.anelo.lu

Expat Guide 2018-19

Illustration by JULIA DE BRES

Association of Luxembourg Student Groups

The student union publishes an annual guide for future graduates. icon_website w ww.acel.lu

Guidance Centre

The Maison de l’Orientation, located on the place de l’Étoile, brings together initiatives from several public service outfits-Local Action for Youth, the National Youth Service and Lifelong Learning--with guidance and counselling services. icon_where 58 boulevard G.-D. Charlotte L-1330 Luxembourg icon_website p ortal.education.lu icon_info E11

Hello Future

Launched in 2017, Hello Future aims to encourage young people aged 14-30 years old to take up jobs in the logistics, automobile, digital and other sectors. It also arranges school tours. icon_website w ww.hellofuture.lu

Student Jobs

Search for jobs and advice on the government’s youth site. icon_website www.jobs.youth.lu

Youth Guarantee

The Youth Guarantee is aimed at 16- to 24-year-olds who have left school or lost their job. It endeavours to make sure that young people are not without a job offer, a training opportunity or work placement for more than four months. icon_website www.jugendgarantie.lu

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Text by NATALIE GERHARDSTEIN

S

Photography by NADER GHAVAMI

o, you’ve settled into Luxembourg, you have made friends and lead an active social life and your career is going well.

If you have children, they are happy at the school you have chosen. But what about financing their future education?

And have you even considered your retirement? Or what happens if you have to move to another country or back to your country of origin?

Let’s face it, most of us don’t like to worry too much about the future. We can’t face getting older and many parents dread empty nest syndrome. And moving away from Luxembourg after several years of calling the country home is also a big step, especially if you are leaving behind good friends.

But a certain amount of future planning is unavoidable for peace of mind and for the benefit of your children and their children.

First of all, get your taxes sorted.

The Luxembourg tax system allows Luxembourg taxpayers to reduce their taxable income via special deductible expenses, including a number of financial products such as personal loans, outstanding balance life insurance, supplementary pension insurance and home savings plans.

Simône van Schouwenburg, in charge of business development at ING expat services, is very enthusiastic about home savings plans, which provide the possibility of potential additional tax reductions and allow investors to save for the purchase or renovation of their main residence, or to save on behalf of a child. “In other words, a home savings plan can be viewed as a savings book with tax

Expat Guide 2018-19

benefits,” she says. “It is generally intended for the future acquisition or renovation of a property.” In fact, the saver must first save a predefined amount in order to subsequently obtain a loan granted by an accredited home savings bank--a caisse d’épargne logement--at a fixed rate, known from the outset.

SAVINGS PLANS The use of the loan after the savings period is not mandatory, it is merely an entitlement, van Schouwenburg explains.

Indeed, if the potential loan is not taken up, the caisse d’épargne logement will grant a retrospective loyalty bonus on the amassed savings. ING offers savers a number of plans in conjunction with Bausparkasse Schwäbisch Hall, a German building society. Like many institutions, they offer variable and fixed-rate loans, as well as an interesting reviewable fixed rate option which allows savers to retain and then revise the interest rate they pay every 3, 5 or 10 years.

Saving for your child’s education can be fraught in a volatile economic climate. But a periodic investment plan allows savers to build up capital by investing in funds, which could prove attractive when the investment horizon is the medium or long term. “This solution is particularly appropriate when the client wishes to invest gradually in financial products, save to build up capital for a pension, save regularly for their children or grandchildren, or even finance a personal project,” says van Schouwenburg. Expats seeking life insurance products should also look for those with a guaranteed return or

maybe combine that with investing in a Sicav, a type of investment fund.

ING teams up with the insurer Bâloise Vie Luxembourg for its “Generation Pension Universal Life” product. But van Schouwenburg also says expats should seek out personal advisors on pensions, particularly if planning to transfer a life or pensions package to their country of origin, or a third country, if moving from Luxembourg after retiring.

THE BIG MOVE If you are moving away, a signed declaration of departure must also be filed with your current commune at the latest one day prior to your move. In addition, third-country (i.e., non-EU) nationals who hold a residence permit but will be out of Luxembourg for more than six months should also return their permit to the directorate of immigration at the ministry of foreign and European affairs.

Even if you are simply moving within the country, you need to inform your local commune. They will deregister you if you are moving to another commune.

At the new commune, a declaration of residence must be filed within eight days of moving into your new home.

Owners of vehicles registered in Luxembourg should contact the SNCA within one month of moving in order to update the address on their vehicle’s registration card, the famous grey card or carte grise.

And for those with children, it is also advisable to systematically keep the national fund for family allowances­-the Zukunftskeess--informed of job, residency and other pertinent changes, as this may be a requirement to maintain any benefits you receive.

FUTURE PLANNING Three generations of one family spend time together in the garden

RETIRE WITH PEACE OF MIND Expat Guide 2018-19

FUTURE PLANNING

Text by NATALIE GERHARDSTEIN

Photography by MIKE ZENARI

BRIGITTE BERNARD

BANKING

BE PROACTIVE: PLAN EARLY

Banque Carnegie Luxembourg

Banque Internationale à Luxembourg Multiple locations

icon_phone 24 59 54 00 icon_website w ww.bil.com

icon_where 15 rue Bender L-1229 Luxembourg icon_phone 40 40 30 1 icon_website w ww.carnegie.lu icon_info G12 Private banking and wealth management icon_where 35A avenue J. F. Kennedy L-1855 Luxembourg icon_phone 46 31 31 icon_mail info@banquehavilland.com icon_website w ww.banquehavilland.com icon_info D14

Banque de Luxembourg

P

lanning for the long-term future isn’t always a priority, but according to Brigitte Bernard, tax consultant and managing director of Fiduciaire Interrégionale, it should be. “Many people don’t think about things like retirement until it’s there,” she says, and for this reason she often asks even her youngest clients whether they are keeping records over the course of their entire career, not just their career in Luxembourg. She explains: “Those who have migrated and have made their legal or voluntary social security contributions in several countries should document their personal pension over the course of their career and check whether it contains any gaps, whether enough has been paid in and if there are any rights that are not--or not yet--covered.”

Inheritance tax is another area which expats should keep an eye on, given that legislation can vary substantially from country to country. “It’s a good idea to be informed about wealth planning so that heirs are spared massive subsequent taxation,” she says. Bernard started her business in Rippweiler, west Luxembourg, in 1995, and at the core of her business philosophy is trust.

But she is also a firm believer that individuals should empower themselves with knowledge and never be afraid to get a second professional opinion, be it about a haphazard contract or tax savings. “As an employee, I have certain rights to which I am entitled, and this requires being proactive… as citizens, we have to do more in the future to understand laws and, above all, make sure that we use them.”

icon_website www.fiduciaire-interregionale.lu

Expat Guide 2018-19

Private banking and wealth management icon_where 14 boulevard Royal L-2449 Luxembourg icon_phone 49 92 41 icon_website www. banquedeluxembourg.com icon_info E11

Banque et Caisse d’Épargne de l’État Multiple locations

icon_phone 40 15 39 02 icon_website w ww.bcee.lu

Multiple locations

icon_phone 44 99 1 icon_mail contactcenter@ing.lu icon_website w ww.ing.lu

BGL BNP Paribas

KBL European Private Bankers

icon_phone 42 42 20 00 icon_website w ww.bgl.lu

icon_where 43 boulevard Royal L-2955 Luxembourg icon_phone 47 97 1 icon_website w ww.kbl.lu icon_info E12

Multiple locations

Banque Havilland

ING

Deutsche Bank Luxembourg Multiple locations

icon_phone (+49) 69 91 01 00 39 icon_website w ww.db.com/luxembourg

East-West United Bank icon_where 10 boulevard Joseph II L-1840 Luxembourg icon_phone 25 31 53 icon_website w ww.ewub.lu icon_info E11

Fortuna Banque icon_where 130-132 boulevard de la Pétrusse L-2330 Luxembourg icon_phone 48 88 88 1 icon_website w ww.fortuna.lu icon_info F12

Raiffeisen Bank Multiple locations

icon_phone 24 50 21 00 icon_website w ww.raiffeisen.lu

Société Générale Bank & Trust Multiple locations

icon_phone 47 93 11 1 icon_website w ww.sgbt.lu

VP Bank icon_where 26 avenue de la Liberté L-1930 Luxembourg icon_phone 40 47 70 1 icon_website w ww.lu.vpbank.com icon_info F12

HSBC Private Bank icon_where 16 boulevard d’Avranches L-1160 Luxembourg icon_phone 47 93 31 1 icon_website w ww.hsbc.lu icon_info F12

ATM machines inside ING’s Kirchberg branch

Lala La Photo (2017)

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mini MBA 2018 FUTURE-PROOF YOUR BUSINESS 8-day Leadership & Innovation Programme · Luxembourg City

The Paperjam Club is pleased to announce the launch of a new 8-day Leadership & Innovation Programme in partnership with Solvay Brussels School of Economics and Management. The sessions for the Mini MBA Programme will be spread over 8 days in October and November 2018 at the Cercle Cité in the heart of Luxembourg City.

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at i o n -2 0 1 8 for m n i e i-mba n i mor m / m.lu pe r ja u b . pa

4 modules will be delivered: Strategy, Finance & HR, Innovation, and Customer Development.

DATES 1, 2, 22 and 23 October 2018 5, 6, 26 and 27 November 2018

CONTACTS & APPLICATIONS Julien Delpy julien.delpy@maisonmoderne.com (+352) 20 70 70-415 Pauline Schmaltz pauline.schmaltz@maisonmoderne.com (+352) 20 70 70-409

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FUTURE PLANNING

Text by NATALIE GERHARDSTEIN

ROBERT PRENDERGAST

ACTIVE RETIREMENT

Photography by MIKE ZENARI

HOUSE SAVING FUNDS

OLD PEOPLE’S HOMES

BHW Bausparkasse

An de Wisen

icon_where 16 rue Erasme L-2015 Luxembourg icon_phone 44 88 44 1 icon_website w ww.bhw.lu icon_info C13

icon_where 75 rue Charles Jacquinot L-3241 Bettembourg icon_phone 51 77 11 1 icon_mail contact.andewisen.lu @sodexo.com icon_website w ww.an-de-wisen. sodexoseniors.lu icon_info J4

Schwäbisch Hall Home Saving Scheme icon_phone 42 42 2000 icon_website w ww.bgl.lu

Wüstenrot Bausparkasse icon_where 33 rue Gabriel Lippmann L-5365 Schuttrange icon_phone 44 34 44 1 icon_website w ww.wuestenrot.lu icon_info H5

INSURANCE Allianz Insurance

F

or Robert Prendergast, 72, retirement was “like jumping off the edge of a cliff !” He had worked in IT for Clearstream the last 10 years of his career, until age 65, but admits “retirement always seems a long way away… one day you wake up and realise you don’t have to go to work.”

At first, he says it was “wonderful” to enjoy a cup of tea, read the news, visit museums and do some travelling. But something was lacking: “I’d always worked with others, making things, and I missed that.” He decided to help out at a school, where he devotes up to ten hours per week substitute teaching, supervising exams, providing essay support. He’s also an avid writer, having penned three plays and two books--“not published, but you never know”--and a third book is underway.

Retirees could help other retirees, he says, through company programmes which could start five years prior to an employee’s retirement date.

He envisions the programme to include not just lectures but practical tips on things retirees can do, “from work to leisure and helping the local community.” He also thinks it would be a good idea for employers to reduce working time prior to an employee’s retirement to avoid the abrupt change and “either help you adjust to relaxation or provide other types of working opportunities.”

Expat Guide 2018-19

icon_where 14 boulevard F. D. Roosevelt L-2450 Luxembourg icon_phone 47 23 46 1 icon_website w ww.allianz.lu icon_info F12

CIPA Ste Elisabeth Am Park icon_where 19 avenue Emile Reuter L-2420 Luxembourg icon_phone 27 45 90 00 icon_mail info@elisabeth.lu icon_website w ww.elisabeth.lu icon_info E11

Club Senior

Elysis icon_where 22 rue Joseph Leydenbach L-1947 Luxembourg icon_phone 26 43 81 1 icon_website w ww.elysis.lu icon_info B16

LaLux Insurance Company

Fondation Jean-Pierre Pescatore

Multiple locations

Multiple locations

icon_phone 47 61 1 icon_website w ww.lalux.lu

Le Foyer Insurance icon_where 12 rue Léon Laval L-3372 Leudelange icon_phone 43 74 34 4 icon_website w ww.foyer.lu icon_info I4

Konviktsgaart Résidence GrandeDuchesse Joséphine Charlotte

icon_where 9 place des Sacrifiés L-4115 Esch-sur-Alzette icon_phone 55 76 99 icon_mail PLaval401Hot.FMS.LU @sodexo.com icon_website w ww.le-parc-laval. sodexoseniors.lu icon_info J3

icon_where 11-13 rue Jean Fischbach L-3372 Leudelange icon_phone 42 64 64 1 icon_website w ww.dkv.lu icon_info I4

Bâloise Assurances Luxembourg

icon_where 48A avenue Gaston Diderich L-1420 Luxembourg icon_phone 47 76 25 1 icon_website w ww.hppa.lu icon_info F10

Cohabit’Age

DKV Health Insurance

icon_phone 42 24 24 1 icon_website w ww.axa.lu

Home pour personnes âgées “Sacré Coeur”

icon_where 11 avenue Marie-Thérèse L-2132 Luxembourg icon_phone 25 06 50 1 icon_mail konviktsgaart@vdl.lu icon_website w ww.konviktsgaart.lu icon_info F11

icon_phone 290 190 177 icon_website w ww.baloise.lu

Multiple locations

icon_where 8 Routscheed L-6939 Niederanven icon_phone 34 72 70 1 icon_mail info.grengewald.lu @sodexo.com icon_website w ww.grengewald. sodexoseniors.lu icon_info H5

icon_where 203 route d’Arlon L-8011 Strassen icon_phone 31 02 62 40 7 icon_mail stroossen@clubsenior.lu icon_website w ww.clubseniorstroossen. sodexoseniors.lu icon_info H4 An association that is establishing mixed-generation homes in which the elderly live in their own apartments, with younger residents in the same building. icon_where 10 rue de l’Église L-4106 Esch-sur-Alzette icon_phone 287 74 39 8 icon_website w ww.cohabit-age.lu icon_info J3

AXA Insurance

Gréngewald

icon_where 13 avenue Jean-Pierre Pescatore L-2324 Luxembourg icon_phone 47 72 1 icon_mail administration@fondation.lu icon_website w ww.fondation.lu icon_info E12

Le Parc Laval

Op Lamp icon_where 7 rue des Romains L-6646 Wasserbillig icon_phone 74 99 74 1 icon_mail info@oplamp.lu icon_website w ww.oplamp. sodexoseniors.lu icon_info G7

Résidence Riedgen icon_where 30A rue Henri Dunant L-8024 Strassen icon_phone 26 31 55 1 icon_mail andre.buffadini @sodexo.com icon_website w ww.centre-riedgen. sodexoseniors.lu icon_info H4

Secher Doheem icon_where 26 rue J. F. Kennedy L-7327 Steinsel icon_phone 26 32 66 icon_website w ww.secherdoheem.lu icon_info G4

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06:45 Breakfast briefing

Delano Daily.

Your twice-daily dose of Luxembourg business news in English.

Subscribe on delano.lu

11:45 Noon briefing

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FUTURE PLANNING

Text by NATALIE GERHARDSTEIN

Inside the Konviktsgaart, also known as the Résidence Grande-Duchesse Joséphine-Charlotte, retirement home

Keep fit with the City of Luxembourg’s “Sports Pour Tous” programme

OLD PEOPLE’S HOMES

OLD PERSONS ASSISTANCE

Servior

Copas

The biggest senior homes management company is in charge of 15 homes across the country housing over 1,600 senior citizens. icon_where BP 1413 L-1014 Luxembourg icon_phone 46 70 13 1 icon_mail direction@servior.lu icon_website w ww.servior.lu

Servior icon_where 1 plateau du Rham L-2427 Luxembourg icon_phone 47 20 21 0 icon_website w ww.servior.lu icon_info F13

Expat Guide 2018-19

A non-profit organisation that serves as a platform for senior citizens, listing residential homes, adult daycare centres and home assistance services. icon_phone 27 17 22 21 icon_website w ww.copas.lu

Croix-Rouge Luxembourgeoise icon_phone 27 55 icon_website w ww.croix-rouge.lu icon_info G 10

LuxSenior

The platform for all activities and assistance programme for senior citizens (in French and German). icon_phone 24 78 60 00 icon_website www.luxsenior.lu

Meals on wheels

The City of Luxembourg’s “repas sur roues” service is for anyone aged 65 and over who has difficulty cooking at home.

Luxembourg

icon_mail repassurroues@vdl.lu

Proactif

Providing employment for the unemployed, this service can help with gardening and odd jobs around the home. icon_where 5 rue Läiteschbaach L-5324 Contern icon_phone 27 33 44 1 icon_website w ww.proactif.lu icon_info I5

Service RBS

Provides adult education and activities aimed at seniors. icon_where 20 rue de Contern L-5955 Itzig icon_phone 36 04 78 1 icon_mail fortbildung@rbs.lu icon_website w ww.rbs.lu icon_info I5

Stëftung Hëllef Doheem Multiple locations

icon_phone 40 20 80 icon_website w ww.shd.lu

Verbandskëscht icon_where 2 rue de Roeser L-5865 Alzingen icon_phone 26 36 26 02 icon_website w ww.vbk.lu icon_info I5

PENSIONS CNAP (National Pension Insurance Fund) icon_where 1A boulevard Prince Henri L-1724 Luxembourg icon_phone 22 41 41 1 icon_website w ww.cnap.lu icon_info E12 Olivier Minaire (2017) David Laurent (2010) Fabrizio Maltese (2010)

Pescatore park, part of the city centre retirement home

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LE EC

C T IC & ALT

R

I V E MU S I C T A N

Radio E N G L I S H NE

WS

S IC

op Radio

YO

UTH

SHOWS

NEW FREQUENCY

102,9 MHz

, CHAT & MU

Graffiti

FUTURE PLANNING

Text by NATALIE GERHARDSTEIN

STÉPHANE COMPAIN

PREPARING TO LEAVE

Photography by MIKE ZENARI

RELOCATION COMPANIES 1st Address icon_where 135 avenue du X Septembre L-2551 Luxembourg icon_phone 62 13 20 645 icon_mail info@1staddress.lu icon_website w ww.1staddress.lu icon_info F10

AB-Lux icon_where 17 rue Saint Ulric L-2651 Luxembourg icon_phone 26 18 76 46 icon_website w ww.ab-lux.com icon_info F12

Best Estate Services Luxembourg

R

elocation is not just a profession for Stéphane Compain. A French-British dual citizen born in London, the managing director of LuxRelo has lived in places like Djibouti, Thailand, Switzerland and France. For 19 years, he has called Luxembourg home. Most of his work is inbound, meaning he helps HR reps or individuals set up in Luxembourg. But he also assists with outbound relocation, sometimes repatriation. “People sometimes return to their hometown and think they will go back to their previous lives, but they may end up depressed when they realise they no longer have much in common with their old friends.”

The best relocation providers provide full services from obtaining immigration and work permits to school and home searches, and settling in. There’s also a rising need for spousal assistance, with skills transfer or CV development in the local job market. “For successful relocation, you need to assist the spouse to fit into Luxembourg’s job market.”

Compain recommends beginning school searches as early as possible and managing financial expectations before arrival. He also notes that the most difficult relocations tend to involve people who relocate to a country where the same language is spoken--an American to the UK, or a French national to Luxembourg--because “they think because of the language, it will be the same, so they might not be as open-minded as they would be in a completely ‘foreign’ country.” icon_website www.luxrelo.lu

Expat Guide 2018-19

icon_where 3 rue des Carrières L-8016 Strassen icon_phone 62 12 94 96 6 icon_mail info@bestservices.lu icon_website w ww.bestservices.lu icon_info H4

Déménagement Nadin icon_where 12 rue A-F Van Der Meulen L-2152 Luxembourg icon_phone 31 26 34 icon_website w ww.demenagementnadin.com icon_info B12

European Relocation Services icon_where 87 rue de Luxembourg L-8077 Bertrange icon_phone 26 64 99 22 icon_mail info@erslux.lu icon_website w ww.european relocationservices.lu icon_info H4

LuxRelo icon_where 147 route de Burange L-3429 Dudelange icon_phone 69 14 55 025 icon_mail info@luxrelo.lu icon_website w ww.luxrelo.lu icon_info J4

Management Mobility Consulting icon_where 31 rue d’Oradour L-2266 Luxembourg icon_phone 28 77 28 70 icon_mail info@ relocation-luxembourg.com icon_website w ww.relocationluxembourg.com icon_info F10

Mover Maniac icon_where 18 rue de Remich L-5460 Trintange icon_phone 270 33 778 icon_website w ww.movermaniac.lu icon_info I6

Inside a Streff warehouse

Santa Fe Relocation icon_where 17 allée Louis Ackermann L-1899 Kockelscheuer icon_phone 48 44 22 icon_website w ww.santaferelo.com icon_info I4

Streff International Transport Moving icon_where 138 route d’Arlon L-8008 Strassen icon_phone 31 09 21 icon_mail service@streff.lu icon_website w ww.streff.lu icon_info H4

Team Relocations (Corporate Relocation) icon_where 112 rue du Kiem L-8030 Strassen icon_phone 44 22 52 icon_mail lu@teamrelocations.com icon_website w ww.teamrelocations.com icon_info C15

Trane Lux icon_where 13 rue Edmond Reuter L-5326 Contern icon_phone 34 16 26 icon_website w ww.tranelux.lu icon_info H5

Vaglio Déménagement icon_where 15 rue du Chemin de Fer L-8057 Bertrange icon_phone 26 18 98 1 icon_website www. vaglio-demenagement.lu icon_info H4

Mike Zenari (2015)

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Immigration and Relocation As a division within Wirtz Law firm, we provide specialist Immigration and Relocation solutions for corporate and private clients.

With personal service from experienced consultants, we fully support and guide assignees and their families throughout their successful relocation to Luxembourg.

For more information contact us at: (+352) 27 47 81 55 55 relocation@wirtz.lu

20, route dâ&#x20AC;&#x2122;Echternach L-1453 Luxembourg

www.wirtz.lu

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FUTURE PLANNING

TAX CONSULTING AND ADVISING ACF Luxembourg Tax Advisor icon_where 27B boulevard Marcel Cahen L-1311 Luxembourg icon_phone 95 99 85 1 icon_website w ww.acfgroup.net icon_info G9

Analie Tax & Consulting icon_where 36 op der Tonn L-6188 Gonnereng icon_phone 26 78 38 84 icon_website w ww.analietax.com icon_info G5

Illustration by JULIA DE BRES

Ecovis Luxembourg icon_where 56 rue Charles Martel L-2134 Luxembourg icon_phone 26 47 60 1 icon_website w ww.ecovis.com/lu icon_info G9

Fiduciaire Interrégionale

icon_where 153-155 rue du Kiem L-8030 Strassen icon_phone 28 66 92 63 icon_website w ww.luxac.lu icon_info E9

PwC Luxembourg

icon_where 14 Haaptstrooss L-8720 Rippweiler icon_phone 23 62 33 1 icon_mail fiin@pt.lu icon_website w ww.fiduciaireinterregionale.lu icon_info E9

icon_where 2 rue Gerhard Mercator L-2182 Luxembourg icon_phone 49 48 48 1 icon_website w ww.pwc.lu icon_info J11

Galux Tax Services

icon_website Search for “tax consulting” on guide.paperjam.lu

icon_where 68 rue de Hollerich L-1740 Luxembourg icon_phone 27 76 29 80 icon_website w ww.galux.lu icon_info G11

Expat Guide 2018-19

Luxembourg Accounting Consulting

See full list of 64 tax consulting agencies

TAX FORMS Tax forms, Instructions & FAQ icon_website www.impotsdirects.public.lu

7 events dedicated to expats each year

Join us for the next one!

WWW.DELANO.LU

94

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Text by NATALIE GERHARDSTEIN

LEISURE TIME The Philharmonie foyer after a cine-concert of Luxembourg co-production White Fang

SEEK AND YOU SHALL FIND

Expat Guide 2018-19

O

Tarantula Distribution / Edouard Olszewski

n 1 June, the Schwaarzt Haus temporary gallery opened. The exhibition space had been reclaimed by artists Joel Rollinger and Linda Blaise and featured the innovative works of over 50 artists. During the vernissage, we wandered around the rooms, a kaleidoscope of colours, drawn by creative works above and below--photography, projections, carvings, and more. One artist had even taken advantage of the space of an abandoned elevator shaft, and visitors could peek at a different level from floor to floor.

By the time you read this, the exhibition will have already closed. Unless you were keeping up with social media or reading Delano, you may have missed it.

This isn’t to share old news but to highlight the changing leisure landscape of Luxembourg. Sometimes it requires seeking out information--on social media or through your own network--to enjoy a truly unique experience.

Like the diversity of its population, the country offers more than you might first expect. The country also seems to have shifted immensely over the last couple decades--not only with the addition of new retail and real estate developments, mobility options and hotspots, but also in terms of how people get their information. So, if you make a bit of effort to seek out what’s happening in the grand duchy, it pays off.

Describing an ideal day in Luxembourg is not simple. But Delano has tried to put together a few of our tried and true favourites. (This list isn’t extensive, of course, so stay tuned on delano.lu for the most current agenda.)

MORNING To kick-start your day, the aroma of freshly ground coffee at Knopes is hard to resist. Prefer brunch with friends?

Mudam does a full brunch most weekends which you can tack onto a visit to their latest exhibitions. Ready ­Coffee­shop in Limpertsberg and Glow in B ­ onnevoie also host healthy brunches from time to time, the latter sometimes combining it with a group run to really super­charge your Saturday.

After a good breakfast, a leisurely stroll in the Pétrusse valley can be lovely, with plenty of trees to provide

shade in the warmer months. Kids can also take advantage of the relatively new skate park. Taking the path around Neimënster affords gorgeous views, and occasionally the cloister gardens are open so little ones can learn about beehives, orchards and more.

AFTERNOON From late spring to early autumn, weather permitting, Kyosk on the ­Kirchberg plateau is a fine spot to meet up with friends and play a game or two of pétanque. It’s a place kids can enjoy too, with plenty of open spaces for running and playgrounds nearby. Feeling stressed from the work week? Book a treatment at Sabai Thai Massage, Yoaké or Body Veda (tip: try their Indian head massage). Afterwards, head for a tea at Konrad Café and Bar or a drink at Paname for a Parisian bistro vibe.

Or catch a sporting match at The Tube.

If you’re up for something a bit more active in the afternoon, there is an extensive national cycle path network over some 600km, many along rivers or converted railway lines, both in Luxembourg City and further afield. Hikes in the Mullerthal region are also well loved, but also keep an eye out for oneoff themed tours, some of which are put on by the Luxembourg City Tourist ­Office, others by organised groups on social media. These tours can range from literary or poetry tours to historical, institutional, even women-focused.

Of course, there are also a range of volunteer and sports organisations--check out our listing for a few ideas.

EVENING For a fine night out, there are so many restaurants to choose from. A personal favourite is Kamakura, run by Hajime Miyamae, who always seems content to share his Japanese culture, be it through personal stories or the explanation of exotic ingredients. A visit to the Philharmonie for a classical or jazz concert, or a cine-concert completes a great evening.

Like the Grand Théâtre, it attracts world class artists. Outside of Luxembourg City, we tend to frequent a few favourite restaurants: Aal Schoul in Hobscheid, La Distillerie or Brasserie Côté Cour (which offers true respect for vegetarian

fine dining) at Château de Bourglinster, or Restaurant Joël Schaeffer in Mertert.

For a night out, many find Rives de Clausen to be the location of choice for its buzzing nightlife and swirl of lights, music, dancing. Personally? I prefer something a tad more low-key, w ­ hether relaxing with friends or trying out a game of ping-pong on the Rotondes terrace or checking out who’s playing there, den Atelier or de Gudde Wëllen, all of which have surprised me over the years with the range of musical acts they welcome. On a rare Saturday evening, we might end up at Café des Artistes in the Grund for its old-world vibe, to hear a plinky piano and sing along with locals in a number of languages. (Tip: it’s actually a great place to practise your Lëtzebuergesch!)

FURTHER AFIELD Trier is a favourite Germany day trip for many, whether it’s for shopping or to take a tour of its impressive Roman architecture, like the Porta Nigra or the ruins of the Imperial Baths. But there are other smaller places to enjoy history as well, like the path at Ramstein castle (near Kordel), where families can explore not only the castle ruins but also peek inside what was once a Roman copper mine and quarry while enjoying the rush of waterfalls below the rope bridges. Bernkastel-Kues is also a picturesque wine area; bikes can be hired directly there. The Saarschleife also affords an impressive view and serious hiking, for those who are up for it.

Metz is another day trip from Luxem­bourg, whether it’s for shopping or to visit the covered market or any number of its historical buildings, from the Roman to the impressive cathedral.

The Centre Pompidou-Metz is great for families and often hosts ateliers for youngsters. But there are a number of storybook sites closer to Luxembourg as well, from Sierck-les-Bains to ­Malbrouck castle to the entire town of Rodemack, which also hosts a medieval festival once a year that the whole town seems to take part in.

Whether it’s in Luxembourg or abroad, challenge yourself to find the unusual and try something new, and you won’t be disappointed!

Expat Guide 2018-19

96

LEISURE TIME

Text by NATALIE GERHARDSTEIN

NEIL JOHNSON

FINDING HARRRMONY

Photography by MIKE ZENARI

BARS Bouneweger Stuff icon_where 1 rue du Cimetière L-1338 Luxembourg icon_phone 26 19 05 50 icon_mail info@bounewegerstuff.lu icon_website w ww.bounewegerstuff.lu icon_info H13

Buvette at Rotondes icon_where Place des Rotondes L-2448 Luxembourg icon_phone 26 62 20 07 icon_mail info@buvette.lu icon_website w ww.rotondes.lu icon_info G12

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icon_website www.pirates.lu

Expat Guide 2018-19

icon_where 50 rue Sainte Zithe L-2763 Luxembourg icon_phone 2 4 87 31 62 icon_mail salut@paname.lu icon_website w ww.paname.lu icon_info G12

Scott’s Pub icon_where 4 Bisserweg L-1238 Luxembourg icon_phone 2 2 64 75 icon_mail scottspub@me.com icon_website w ww.scotts.lu icon_info F12

The Tube

icon_where 22 montée du Grund L-1645 Luxembourg icon_phone 46 13 27 icon_info F12

icon_where 8 rue Sigefroi L-2536 Luxembourg icon_phone 2 7 28 05 80 icon_mail paul@thetube.lu icon_website w ww.thetube.lu icon_info E12

Ënnert de Steiler

Urban

Café des Artistes

eil Johnson has been busy lately: in addition to working his normal day job, he spends at least three evenings a week and one weekend session at rehearsals with Pirate Productions, a group which has staged English musical theatre productions for nearly 40 years. He is currently directing Young Frankenstein, the performances of which will run 8-11 November at the Kinneksbond. If that weren’t enough, he is also co-writing a pantomime based on the Melusina legend which will be performed in early 2019. Johnson has been in the theatrical group for over 20 years and stumbled into it after a colleague heard him sing karaoke and encouraged him to take to the stage. “I used to go to the theatre a lot in London, but had only been in a choir until then,” he says. In his first role with Pirates, Johnson was “the third fan holder from the left in the chorus” in The Mikado, a Gilbert and Sullivan comic opera.

One of the things he enjoys about Pirates is that “you can dip into it as much or as little as you want,” the only prerequisite being that it’s an English-language theatre group, so anyone who wants to perform should have a fairly good level of English. Nevertheless, “there is plenty to do for those who don’t like to be on stage,” Johnson says, be it lighting, props, costumes, sound, set design, etc. The rehearsals and performances plus the occasional social evenings “foster a real sense of community. It’s a great way to meet a lot of people.”

Johnson was a newcomer 27 years ago but recalls after six months having a “really diverse group of friends. London is quite diverse but it’s a huge city, so people tend to stay in their tribe.” But meeting people also “requires some effort,” he admits, adding: “It helps to be proactive, even join a club.”

Paname

icon_where 2 rue de la Loge L-1945 Luxembourg icon_phone 26 20 39 47 icon_mail info@steiler.lu icon_website w ww.steiler.lu icon_info E12

Go Ten icon_where 10 rue du Marché-aux-Herbes L-1728 Luxembourg icon_phone 26 20 36 52 icon_mail gotenlux@gmail.com icon_website w ww.goten.lu icon_info E12

Konrad Café icon_where 7 rue du Nord L-2229 Luxembourg icon_phone 26 20 18 94 icon_mail konradcafelux@gmail.com icon_website w ww.fb.com/konradcafe icon_info E12

New Crossfire icon_where 15 rue Dicks L-1417 Luxembourg icon_phone 49 84 31 icon_mail info@crossfire.lu icon_website w ww.crossfire.lu icon_info G12

Oscar’s icon_where 9 Bisserweg L-1238 Luxembourg icon_phone 26 20 30 15 icon_mail eat@oscarsbar.lu icon_website w ww.oscars.lu icon_info F12

Oscar’s Diner icon_where 42 rue de Strasbourg L-2560 Luxembourg icon_phone 26 48 38 51 icon_mail eat@oscarsdiner.lu icon_website w ww.oscars.lu icon_info G12

icon_where 2 rue de la Boucherie L-1247 Luxembourg icon_phone 2 6 47 85 78 icon_mail info@urban.lu icon_website w ww.urban.lu icon_info E12

Vins Fins icon_where 18 rue Münster L-2160 Luxembourg icon_phone 2 6 20 04 49 icon_mail info@vinsfins.lu icon_website w ww.vinsfins.lu icon_info F12

BOOKSHOPS Alinea icon_where 5 rue Beaumont L-1219 Luxembourg icon_phone 2 2 67 87 icon_info E12

All English Bookstore icon_where 4 rue de la Reine L-2418 Luxembourg icon_phone 2 2 50 77 280 icon_info F12

Libraire Française icon_where 2-4 rue Beck L-1222 Luxembourg icon_phone 2 2 00 67 icon_info F12

CASTLES Beaufort castle

The knights’ castle of Beaufort was built between 1050 and 1650, during four different construction periods, and has been open to visitors since 1932, following repairs and clearing works in the castle’s ruins. Right next the medieval castle, the renaissance castle was built later in 1649 and never suffered severe damage apart from some minor transformations during the centuries. It can only be visited on a guided tour taking place during season but register in advance for the tour as only 12 persons can be accepted. icon_where rue du Château L-6313 Beaufort icon_phone 83 66 01 icon_mail contact@beaufortcastles.com icon_website w ww.beaufortcastles.com icon_info F6

Bourglinster castle

Bourglinster castle has a history stretching back to the 11th century and is now used for business and cultural purposes.

The castle now has three banqueting halls and the restaurant “La Distillerie”-rewarded one Michelin star. icon_where 8 rue du Château L-6162 Bourglinster icon_phone 78 78 78 1 icon_mail mail@bourglinster.lu icon_website w ww.bourglinster.lu icon_info G5

Bourscheid castle

Bourscheid castle, triangular in shape, is situated on a steep promontory, perched 150 metres high above the Sûre river and accessible only from the northwest. Around the year 1000, a wooden fort was transformed into a stone-built castle. An audio guide is available in Luxembourgish, Dutch, French, German, English, Spanish and Russian. icon_where 1 Schlasswee L-9140 Bourscheid icon_phone 99 05 70 icon_mail chateau.bourscheid@pt.lu icon_website w ww.bourscheid.lu icon_info D4

designers.lu

annonce_delano_TBYFOM_180_116_PROD.indd 1

22/06/2018 11:14

LEISURE TIME

CASTLES Clervaux castle

Enjoy fine dining at Bourglinster castle

Clervaux castle is perched on the slopes of a rocky promontory, the so-called “Lay”. The origins of the castle are lost in the mists of time. Some historians believe it was a former Roman fort, while others believe it was built on Celtic foundations. The castle is home to local government, the local tourist office, the Museum of the Battle of the Bulge and the collection of documentary art photography The Family of Man

by Edward Steichen. icon_where Montée du Château L-9712 Clervaux icon_phone 92 00 72 icon_mail info@destination-clervaux.lu icon_website w ww.destination-clervaux.lu icon_info C4

Esch-sur-Sûre castle

Former blast furnace in Belval

The first written evidence of Esch-sur-Sûre is found in the Liber Aureus Epternacensis, the golden book of Echternach abbey. This act was written in the third year of Charlemagne’s reign, between 9 October 773 and 9 October 774. Today, only consolidated ruins are left. Each year, La Nuit des Légendes (legends’ night) takes place at the castle, where visitors can enjoy music, food, beverage, fairytales and magic and fire shows. icon_where Rue de Lultzhausen L-9650 Esch-sur-Sûre icon_phone 26 88 95 41 icon_mail info@castle-esch-sur-sure.lu icon_website w ww.nuitdeslegendes.lu icon_info D3

Grand Ducal Palace

The Mudam contemporary art museum is seen behind the Dräi Eechelen (Three Acorns) Museum

In its function as the city residence of the Grand Ducal family, it is situated right in the old city core. Formerly the first town hall of the city occupied the site of the present palace; destroyed by a gunpowder explosion (1554), the town hall was rebuilt 20 years later. Since 1890, the main building has been the Palace of the Grand Dukes’.

The palace is open to visitors from mid-July till end of August every year for guided tours. icon_where 17 rue du Marché-aux-Herbes L-1728 Luxembourg icon_phone 22 28 09 icon_mail touristinfo@lcto.lu icon_website w ww.lcto.lu icon_info F12

Preparing an exhibit at the Nature History Museum

Expat Guide 2018-19

Larochette castle

The ruins of Larochette castle are perched on a sandstone promontory 150 metres above the valley of the White Ernz, a tributary of the river Sûre.

The main castle is surrounded by a wall that today is largely destroyed. A deep moat, partially of natural origin, shares the castle in two parts. Since the acquisition of the castle in 1979 by the Luxembourg state, the castle has benefited from major restoration. icon_where Montée du Château L-7622 Larochette icon_phone 8 3 74 97 icon_mail chateaudelarochette@pt.lu icon_website w ww.larochette.eu icon_info F5

Valley of the Seven Castles

The Valley of the Seven Castles boasts the castles of Mersch, Schoenfels, Hollenfels, the two castles of Ansembourg and also Septfontaines and Koerich, all within an area of 24km. The national trail of the valley of the Seven Castles follows the meandering Eisch over 37km.

Away from the main roads, its forest roads and paths (200km) delight hikers and cyclists. icon_where Eischen-Gaichel icon_website w ww.visitluxembourg.com icon_info G3

Vianden castle

Vianden castle was built between the 11th and 14th centuries on the foundations of a Roman castle and a Carolingian refuge. This castle-palace bears the Hohenstaufen characteristics and is one of the largest and finest feudal residences of the Roman and Gothic eras in Europe. Visitors can take the chairlift that will bring them 400 metres below the castle. icon_where Montée du Château L-9408 Vianden icon_phone 8 4 92 91 icon_mail info@castle-vianden.lu icon_website w ww.castle-vianden.lu icon_info D5

CINEMAS Ciné Scala

Located in Diekirch, Ciné Scala has a nicely varied programme of recent blockbusters as well as international films. icon_where 46 rue de l’Industrie L-9250 Diekirch icon_phone 28 11 98 1 icon_website w ww.cinescala.lu icon_info E5

Ciné Utopia

Specialising in international and more under-the-radar films, Ciné Utopia is perfect for those needing a break from blockbusters. icon_where 16 avenue de la Faïencerie L-1510 Luxembourg icon_phone 22 46 11 icon_website w ww.kinepolis.lu icon_info D11

Cinémathèque de la Ville de Luxembourg

The Cinémathèque in the heart of downtown Luxembourg caters especially to cinephiles, screening famous classical films alongside modern gems. icon_where 17 place du Théâtre L-2613 Luxembourg icon_phone 47 96 26 44 icon_website w ww.vdl.lu icon_info E12

Kinepolis Belval

This cinema is located in Belval Plaza mall in Esch, and comfortably houses large audiences in its seven viewing rooms. icon_where 7 avenue du Rock’n’Roll L-4361 Esch-sur-Alzette icon_phone 26 57 20 1 icon_website w ww.kinepolis.lu icon_info J3

Kinepolis Kirchberg

Kinepolis Kirchberg is the largest cinema complex in Luxembourg, showing all the latest blockbusters across 10 different screens. icon_where 45 avenue J. F. Kennedy L-1855 Luxembourg icon_phone 42 95 11 80 icon_website w ww.kinepolis.lu icon_info B16

Jessica Theis (2013) Nader Ghavami (2018) Benjamin Champenois/Maison Moderne (2014) Lala La Photo (2017)

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HOFESH SHECHTER COMPANY © RAHI REZVANI

– LES THÉÂTRES DE LA VILLE DE LUXEMBOURG –

18’19 – DISCOVER OUR NEW SEASON AT WWW.LESTHEATRES.LU –

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CLUBS & HOBBIES Actors Repertory Theatre Luxembourg

Actors Rep is an international professional theatre company dedicated to presenting English-language theatrical productions. icon_where 18A/18D rue de la Cimenterie L-1337 Dommeldange icon_mail info@actorsrep.lu icon_website w ww.actorsrep.lu

Anglican Church of Luxembourg Choir

The English-speaking Anglican church has a senior choir that delivers original music of the Anglican choral tradition. To join the choir, reading music is not necessary but members are required to participate to repetitions at least two weeks a month. The church also has a First Sunday Group which plays rhythmical music at the 11 a.m. communion service on the first Sunday of the month. icon_where 5 avenue Marie-Thérèse L-2132 Luxembourg icon_phone 43 95 93 icon_mail ovidiubdragan@gmail.com icon_website w ww.anglican.lu icon_info F11

New World Theatre Club

From comedy to drama, Shakespeare to Tennessee Williams, NWTC welcomes amateur actors, directors and production crew of all nationalities. The aim of NWTC is to promote all forms of Anglophone theatrical activity through putting shows, organising workshops, developing a youth group, and more. Student, individual, couple and family memberships are proposed. icon_mail chair@nwtc.lu icon_website w ww.nwtc.lu

Pirate Productions

Pirate Productions asbl is an English-speaking musical theatre group. The company is open to people of any age, nationality and level of experience in the theatre (including none), where English does not need to be the artists’ mother tongue. The group produces one or two shows a year on average and organises frequent social events.

Single, family and student subscriptions are available. icon_phone 621 249 376 icon_mail chair@pirates.lu icon_website w ww.pirateproductions.lu

Expat Guide 2018-19

Science Fiction & Fantasy Society Luxembourg This non-profit organisation aims to bring science fiction, fantasy and horror fans and creators from Luxembourg together. This community regularly organises events, such as the annual LuxCon, and has monthly meetings. icon_mail info@sffs.lu icon_facebook SFFSLux

syn2cat

This geek and gamer community has created a non-profit hackerspace where people with similar interests in technology, science, art, culture, and making meet. Activities are not in the slightest restricted to only computer science, but also emerge from electronics, contemporary art, photography, and any and all other pursuits worth sharing. Members have a hand in the running of the organisation and 24/7 access to the space. Every Monday evening, the hackerspace opens its doors to non-members to discover the community and hang out with members. icon_where 87 route de Thionville L-2611 Luxembourg icon_phone 20 33 35 50 icon_mail contact@syn2cat.lu icon_website blog.syn2cat.lu

Voices International

Voices International is a community choir in Luxembourg, open to all adults of all levels of musical training and knowledge who enjoy singing in a group and performing for audiences.

The choir sings a wide variety of musical styles mostly in English, but always include some songs in other languages in each repertoire. Concert proceeds go to support local and international charities. icon_where 36 boulevard Pierre Dupong L-1430 Luxembourg icon_mail chairman@ voicesinternational.lu icon_website w ww.voicesinternational.lu

FAMILY ACTIVITIES Casemates du Bock

The 17km-long Unesco World Heritage galleries were built in the mid-18th century by Austrians. It is one of the top attractions to do in Luxembourg City and offers a unique view on the Rives de Clausen. It is recommended to bring a walking stick as it is physically challenging. icon_where Montée de Clausen L-1343 Luxembourg icon_phone 22 67 53 icon_mail touristinfo@lcto.lu icon_website w ww.luxembourg-city.com icon_info E12

Holy Spirit citadel

The citadel was founded in 1234 and was recognised for its military and strategic location during the first Spanish domination. Currently, the new “Cité Judiciaire”, heart of the Luxembourg justice, is located there. icon_where Plateau du Saint-Esprit L-1475 Luxembourg icon_info E13

Jardin des Papillons

This 600m2 tropical garden houses hundreds of exotic butterflies, where visitors can witness the life circle of butterflies from all over the world. The butterfly garden also becomes the habitat of numerous Asian blue quails, chameleons, turtles, some birds and a captive colony of bees. icon_where 54 route de Trèves L-6793 Grevenmacher icon_phone 75 85 39 icon_mail papillons@elisabeth.lu icon_website w ww.papillons.lu icon_info G7

Minett Park

The valley of the Fond-de-Gras houses an important industrial past. The iron ore extracted from neighbouring mines was transported by train to plants.

Accessible by the “Train 1900” and its steam locomotives departing from Pétange, Fond-de-Gras is an open museum with informative signs.

Once in Fond-de-Gras, visitors can board the “Minièresbunn” mining train and explore the old galleries to arrive at the old mining village of Lasauvage. icon_where Fond-de-Gras L-4576 Differdange icon_phone 26 50 41 24 icon_mail info@minettpark.lu icon_website w ww.minettpark.lu icon_info I2

LIBRARIES Bibliothèque Nationale icon_where 35 boulevard F. D. Roosevelt L-2450 Luxembourg icon_phone 2 2 97 55 1 icon_website w ww.bnl.public.lu icon_info F12

Cité Bibliothèque icon_where 3 rue Genistre L-1623 Luxembourg icon_phone 4 7 96 27 32 icon_website w ww.bimu.lu icon_info E12

MUSEUMS “The Bitter Years” Waassertuerm

The Bitter Years celebrates the work of Edward Steichen, with much of the collection focussing on his work as a photographer and curator for the Museum of Modern Art (MoMA) in New York. icon_where 1B rue du Centenaire L-3475 Dudelange icon_phone 5 2 24 24 1 icon_mail pomhouse@cna.etat.lu icon_website w ww.steichencollections.lu icon_info J4

Am Tunnel

A vast collection of visual arts, many by local artists, housed in the Banque et Caisse d’Épargne de l’État (BCEE) tunnels. icon_where 16 rue Sainte Zithe L-2954 Luxembourg icon_phone 4 0 15 24 50 icon_mail r.kettel@bcee.lu icon_website w ww.bcee.lu icon_info F11

Blast Furnace Belval

Includes the last two blast furnaces from 1965 and 1970.

Visitors can climb to the top of a blast furnace to enjoy stunning views of Belval. icon_where Avenue du Rock’n’Roll L-4361 Esch-sur-Alzette icon_phone 2 6 84 01 icon_mail visite@fonds-belval.lu icon_website w ww.fonds-belval.lu icon_info J3

Casino Luxembourg

Throughout the year, the Casino organises international modern art exhibitions, underlining the diversity and complexity of current trends. icon_where 41 rue Notre-Dame L-2240 Luxembourg icon_phone 2 2 50 45 icon_mail info@casino-luxembourg.lu icon_website w ww.casino-luxembourg.lu icon_info F11

Dräi Eechelen Museum

A permanent exhibition in the historical Fort Thüngen illustrates various eras of the casemates and Luxembourg’s history. icon_where 5 Park Dräi Eechelen L-1499 Luxembourg icon_phone 26 43 35 icon_mail info@m3e.etat.lu icon_website w ww.m3e.lu icon_info E13

Lëtzebuerg City Museum

The museum provides an original look back at the capital’s history over 1,000 years through a variety of multimedia. icon_where 14 rue du Saint-Esprit L-2090 Luxembourg icon_phone 47 96 45 00 icon_mail musee@vdl.lu icon_website w ww.citymuseum.lu icon_info F12

Luxembourg Science Center

The science discovery centre is filled with experimental stations in five languages, with shows and workshops on offer. icon_where 50 rue Emile Mark L-4620 Differdange icon_phone 24 55 84 79 icon_mail info@science-center.lu icon_website w ww.science-center.lu icon_info I2

Musée d’Art Moderne Grand-Duc Jean (Mudam) Designed by Ieoh Ming Pei, known for his Louvre pyramid, the modern art museum hosts works by renowned international artists. icon_where 3 Park Dräi Eechelen L-1499 Luxembourg icon_phone 45 37 85 1 icon_mail info@mudam.lu icon_website w ww.mudam.lu icon_info E13

Museum-Memorial of Deportation

The departure and tragic fate of young Luxembourg deportees during WWII is traced at the former train station in Hollerich. icon_where 3A rue de la Déportation L-1415 Luxembourg icon_phone 24 78 81 91 icon_mail secretariat@cdref.etat.lu icon_website w ww.secondeguerre mondiale.public.lu icon_info G11

National Mining Museum

A collection showcasing the exploitation of iron ore since the beginning of the 19th century, including tools, equipment and archives. icon_where Rue de la Bruyère L-3714 Rumelange icon_phone 56 56 88 icon_mail info@mnm.lu icon_website w ww.mnm.lu icon_info J3

National Museum of History and Art

Artworks, artefacts and archives, with a collection ranging from Neolithic to modern. icon_where Marché-aux-Poissons L-2345 Luxembourg icon_phone 47 93 30 1 icon_mail musee@mnha.etat.lu icon_website w ww.mnha.lu icon_info E12

National Museum of Military History Diekirch

Permanent exhibitions are dedicated to the Luxembourgish army and the Battle of the Bulge, with military equipment, maps, personal items and more. icon_where 10 rue Bamertal L-9209 Diekirch icon_phone 80 89 08 icon_mail reception@mnhm.lu icon_website w ww.mnhm.lu icon_info E5

National Museum of Natural History

Sven Becker (2016) David Laurent (2011) Lala La Photo (2015) Benjamin Champenois/Maison Moderne (2017)

A tour through national history in Luxembourg, plus exhibitions on the development of life on earth and the origin of the universe. icon_where 25 rue Münster L-2160 Luxembourg icon_phone 46 22 33 1 icon_mail musee-info@mnhn.lu icon_website w ww.mnhn.lu icon_info F12

Slate Museum

The site is made of slate and unique in Luxembourg; visitors can take a trip on a narrowgauge railway during certain hours. icon_where Maison 3 L-8823 Haut-Martelange icon_phone 23 64 01 41 icon_mail info@ardoise.lu icon_website w ww.ardoise.lu icon_info F1

The Family of Man

Breathtaking photographs by 273 artists from 68 countries, curated by Edward Steichen for the New York Museum of Modern Art (MoMA). icon_where Montée du Château L-9712 Clervaux icon_phone 92 96 57 icon_mail fom@cna.etat.lu icon_website w ww.steichencollectionscna.lu icon_info C4

Tram and Bus Museum

Visitors can discover two tramway cars in working order, plus a life-size replica of a horse-drawn tramway and 22 models reduced to scale. icon_where 63 rue de Bouillon L-1248 Luxembourg icon_phone 47 96 23 85 icon_mail tramsmusee@vdl.lu icon_website w ww.rail.lu/tramsmusee.html icon_info G10

Villa Vauban

A combination of paintings from the Dutch golden age, plus French historical and landscape art; a variety of works from European artists from the 17th-19th centuries. icon_where 18 avenue Emile Reuter L-2420 Luxembourg icon_phone 47 96 49 00 icon_mail villavauban@2musees.vdl.lu icon_website w ww.villavauban.lu icon_info E11

PARKS, GARDENS & LAKES Ansembourg Castle Gardens icon_where 10 rue de la vallée L-7411 Ansembourg icon_website w ww.gcansembourg.eu icon_info G4

Colpach Park

Escher Déierepark icon_where Rue du Stade L-4142 Esch-sur-Alzette icon_phone 27 54 37 50 icon_mail deierepark@villeesch.lu icon_website w ww.deierepark.lu icon_info J3

Fairy Tale Park (Parc Merveilleux) icon_where Route de Mondorf L-3260 Bettembourg icon_phone 5 1 10 48 1 icon_website w ww.parc-merveilleux.lu icon_info J4

Haff Réimech Nature Reserve icon_where 5 Breicherwee L-5441 Remerschen icon_phone 2 3 60 90 61-24 icon_mail biodiversum@anf.etat.lu icon_info J6

Hesperange Public Park icon_where 472 route de Thionwille L-5886 Hesperange icon_phone 3 6 08 08 1 icon_website w ww.hesperange.lu icon_info I5

Klammen & Sprangen icon_where Rue de l’Avenir L-1147 Luxembourg icon_info C11 icon_where 89 route du Vin L-5447 Schwebsange icon_phone 6 91 24 03 34 icon_mail info@mediterraner-garten.lu icon_website w ww.mediterraner-garten.lu icon_info I6

Merl-Belair Park icon_where Boulevard Pierre Dupong L-1430 Luxembourg icon_info F10

Mondorf-lesBains Spa Park icon_where Avenue des Bains L-5601 Mondorf-les-Bains icon_phone 2 3 66 75 75 icon_mail contact@mondorf.info icon_website w ww.mondorf.lu icon_info I5

Echternach Lake

Municipal Park

icon_where Rue des Romains L-6478 Echternach icon_website w ww.visitechternach.lu icon_info F7

icon_where 18 avenue Emile Reuter L-2420 Luxembourg icon_info E 11, F11

icon_where Boulevard Prince Henri L-1724 Luxembourg icon_info E11, F11

Ahoy mateys! Playing at the Pirate Ship

Mediterranean Garden

icon_where 1 rue d’Ell L-8527 Colpach-Bas icon_website w ww.visit-eislek.lu/en/fiche/ parkgarden/colpach-park icon_info F2

Edmund Klein Park

Look who’s at Parc Merveilleux

Showing off some moves at Skatepark Pétrusse

Nature Discovery Park “In Bedigen” icon_where In Bedigen L-9283 Diekirch icon_phone 8 0 30 23 icon_website w ww.tourisme.diekirch.lu icon_info E5 Surely a good time at Upper Sûre Lake

Expat Guide 2018-19

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LEISURE TIME

Text by NATALIE GERHARDSTEIN

VALENTINA QUARANTA

AN EXPAT WITH GOOD TASTE

Photography by MIKE ZENARI

PARKS, GARDENS & LAKES icon_where 2 rue Saint-Quirin L-2381 Luxembourg icon_website w ww.vdl.lu icon_info F12

icon_where 32 Wéilwerdangerstrooss L-9990 Weiswampach icon_phone 99 72 81 1 icon_mail camping.weiswampach@pt.lu icon_website www.camping.weiswampach.lu icon_info A4

Park Brill

Wiltz Garden

Outdoor Fitness Park

icon_where Rue de l’Hospice L-5537 Remich icon_mail vist@remich.lu icon_website w ww.visitremich.lu icon_info I6

Park Mersch icon_where Rue de Gosseldange L-7536 Mersch icon_website w ww.mersch.lu icon_info F4

Pétrusse Skatepark icon_where Vallée de la Pétrusse L-1930 Luxembourg icon_info F12

Pirate Ship Playground

V

alentina Quaranta’s philosophy of food is evident in her blog’s recipe for chickpea soup with nori: at once seemingly Italian, the addition of the edible seaweed--usually used in sushi--shows her experimental flair, her curiosity for international foods. The Sicilian native started her blog, F40D (a play on her last name, “forty” in Italian), in November 2014 and it paid off: in 2017, she took home the Kachen audience blog award.

She gets a lot of her inspiration from going out to restaurants, whether it’s for Japanese or Thai, or her regular favourites, like Bosso or Notaro, among others. “I also enjoy cooking at home and inviting friends over for food and wine,” she says.

In her spare time, she helps out at a catering company, Fabelicious, launched by Fabrizio Annicchiarico. She met Fabrizio two years ago during a blog interview. “Working with him has allowed me to expand my culinary creativity and showed me new ways of engaging with the public.”

Whether dining out or in, being served or serving up dishes, she keeps her mind open to new creations and cooking styles. It’s why you’ll find anything from Indian split pea soup to lactose-free recipes on her blog. But she also shares more traditional recipes, like her warm Sicilian salad or stuffed eggplant dishes. “I firmly believe that knowing, understanding and respecting what you eat allows you to know where you come from and who you are.”

icon_website www.f4od.wordpress.com

Expat Guide 2018-19

Weiswampach Lakes & Campsite

icon_where 45 avenue Monterey L-1724 Luxembourg icon_phone 661 830 830 icon_info F11

Place de la Constitution icon_where 2 boulevard F. D. Roosevelt L-1116 Luxembourg icon_phone 22 28 09 icon_info F12

Remerschen Lakes icon_where Breicherwee L-5441 Remerschen icon_info J6

The Abbey Garden icon_where 11 parvis de la Basilique L-6486 Echternach icon_info F7

The Three Acorns Park icon_where 3 park Dräi Eechelen L-1499 Luxembourg icon_phone 22 28 09 icon_mail touristinfo@lcto.lu icon_website w ww.lcto.lu icon_info E12

The Upper Sûre Nature Park & Lake icon_where 15 route de Lultzhausen L-9650 Esch-sur-Sûre icon_phone 89 93 31 1 icon_mail info@naturpark-sure.lu icon_website w ww.naturpark-sure.lu icon_info D3

Tony Neuman Park icon_where Avenue de la Faïencerie L-1511 Luxembourg icon_website w ww.vdl.lu icon_info D10

icon_where 8 rue de la Montagne L-9538 Wiltz icon_info D3

RESTAURANTS Aal Schoul

Considered as the best restaurant in the centre, the French restaurant is always full.

Its brief menu features local products and its staff is known for being cheerful and professional. icon_where 33A Grand-Rue L-8372 Hobscheid icon_phone 28 85 09 icon_mail info@aal-schoul.lu icon_website w ww.aal-schoul.lu icon_info G3

Apdikt

Each year, the Explorator public can vote for restaurants in 11 categories online. 2,000 people participated in the 2018 poll on explorator.lu. French restaurant Apdikt was awarded the first place for best new restaurant and the second best restaurant in the centre. Mathieu Van Wetteren has invested in an old pharmacy and concocts a unique menu according to what is available at the market. icon_where 1 rue des Martyrs L-8442 Steinfort icon_phone 26 30 50 87 icon_website w ww.apdikt.eu icon_info H3

Bella Napoli

Voted as the best Italian restaurant in Luxembourg, this restaurant is known for serving savoury pizzas, fresh pastas, and for its good service. icon_where 4 rue de Strasbourg L-2560 Luxembourg icon_phone 49 33 67 icon_mail info@bellanapoli.lu icon_website w ww.bellanapoli.lu icon_info G12

Bistronome

Rewarded second best French restaurant in Luxembourg.

Serves original, seasonal fare, fine dining in a modern environment. icon_where 373 route d’Arlon L-8011 Strassen icon_phone 26 31 31 90 icon_mail contact@bistronome.lu icon_website w ww.bistronome.lu icon_info H4

Clairefontaine

Chef Arnaud Magnier’s inventive fine dishes make the establishment the second best gastronomic restaurant. icon_where 9 place de Clairefontaine L-1341 Luxembourg icon_phone 46 22 11 icon_mail clairefo@pt.lu icon_website www.restaurant clairefontaine.lu icon_info F12

De Gudde Maufel

Housed in a converted train station, the third best Luxembourgish restaurant features local and organic products, and always includes vegetarian and vegan dishes in its menu. icon_where 8 rue de la Gare L-8471 Eischen icon_phone 28 77 77 44 icon_mail info@guddemaufel.lu icon_website w ww.guddemaufel.lu icon_info G4

Fabrik

The third best restaurant in the centre, based in an old factory.

Serves American, Italian and international dishes in a friendly atmosphere. icon_where 33 rue de la Gare L-7535 Mersch icon_phone 27 40 33 33 icon_mail eat@fabrik.lu icon_website w ww.fabrik.lu icon_info F4

Heringer Millen

Chef Lars Fiebig’s French and Luxembourg cuisine using regional products made the place the best Luxembourgish restaurant and the best restaurant in the north. icon_where 1 rue des Moulins L-6254 Mullerthal icon_phone 26 78 47 17 icon_mail info@heringermillen.lu icon_website w ww.heringermillen.lu icon_info F6

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Kamakura

RESTAURANTS Best picks from Explorator.lu.

Hostellerie du Grünewald The French restaurant of the 3-star hotel won second place as the best new restaurant in Luxembourg. The establishment proposes a short menu, well thought out and seasonal. icon_where 10 route d’Echternach L-1453 Luxembourg icon_phone 24 52 76 91 icon_mail info@hdg.lu icon_website w ww.hdg.lu icon_info B13

Kamakura

Voted best Asian restaurant in Luxembourg, this is the perfect ambassador for Japanese cuisine with its award-winning chef, Akira. icon_where 4 rue Munster L-2160 Luxembourg icon_phone 47 06 04 icon_mail kamakura@pt.lu icon_website w ww.kamakura.lu icon_info F12

Kin Khao

This Thai restaurant not only won third prize as best new restaurant but also second prize as best Asian restaurant. The restaurant proposes authentic Thai dishes from all over Thailand, served on traditional Thai porcelain. icon_where 45 avenue J. F. Kennedy L-1855 Luxembourg icon_phone 27 40 60 00 icon_mail info@kinkhao.lu icon_website w ww.kinkhao.lu icon_info B16

Expat Guide 2018-19

Le Fin Gourmand

L’Annexe

Le Fin Gourmand

icon_where 7 rue du Saint-Esprit L-1475 Luxembourg icon_phone 26 26 25 07 icon_mail contact@lannexe.lu icon_website w ww.lannexe.lu icon_info F12

icon_where 2 route d’Esch L-1470 Luxembourg icon_phone 45 39 91 / 44 23 92 icon_mail f ingourm@pt.lu icon_website w ww.lefingourmand.lu icon_info F11

La Maison Lefèvre

Les Roses

This French restaurant’s inventive cuisine earned it the title of best French restaurant, and the title of best service and welcomes in Luxembourg.

This beautiful old manor with a fresh and convivial decor manages to stand out with its fresh French cuisine that puts the product forward. Careful presentation earned it the third place as best restaurant in the south. icon_where 138 boulevard J. F. Kennedy L-4171 Esch-sur-Alzette icon_phone 26 53 05 04 icon_mail contact@lamaisonlefevre.lu icon_website w ww.lamaisonlefevre.lu icon_info J3

La Rameaudière

Gastronomic local cuisine with taste and quality are what makes the restaurant the second best in the East. Traditional chef Daniel Rameau personally greets his clients and concentrates on local and seasonal food. icon_where 10 rue de la Gare L-5690 Ellange icon_phone 23 66 10 63 icon_mail contact@larameaudiere.lu icon_website w ww.larameaudiere.lu icon_info I6

Family run since 1988, this restaurant received the prize of third best French restaurant. Its menu is quite varied and imaginative, from classic French to contemporary dishes.

Ma Langue Sourit

The one-star Michelin restaurant is considered the best fine dining restaurant in Luxembourg. Chef Cyril Molard dares to mix tastes and textures, explore new techniques and add exotic flourishes. icon_where 1 rue de Remich L-5250 Moutfort icon_phone 2 6 35 20 31 icon_mail mls@mls.lu icon_website w ww.mls.lu icon_info I5

What makes the Casino 2000’s restaurant the third best restaurant in the east is its surprising menu, with constant research of products and flavours.

Manoir Kasselslay

icon_where Rue Théodore Flammang L-5618 Mondorf-les-Bains icon_phone 23 61 14 10 icon_mail info@casino2000.lu icon_website w ww.casino2000.lu icon_info J6

icon_where Maison 21 L-9769 Roder icon_phone 9 5 84 71 icon_mail contact@kasselslay.lu icon_website w ww.kasselslay.lu icon_info B4

Loxalis

Mathes

With its lovely view and top-notch organic fare, the restaurant won the title of second best restaurant in the south. icon_where 150 rue de la Libération L-3511 Dudelange icon_phone 24 55 97 21 icon_website w ww.loxalis.lu icon_info J4

Traditional regional dishes of excellent quality, and its vegetarian menu, make this restaurant the third best restaurant in the north.

Open for over 40 years, Mathes has held on to its title of gastronomical restaurant in the Moselle, and is considered as the best restaurant in the east. icon_where 37 route du Vin L-5401 Wormeldange icon_phone 7 6 01 06 icon_mail mathesah@vo.lu icon_website w ww.restaurant-mathes.lu icon_info H7

Mosconi

After 30 years, this fine Italian restaurant still surprises diners with new and authentic dishes.

Voted the third best gastronomic restaurant in Luxembourg, the one-star Michelin venue is known for its elegant decor, outstanding service, exceptional wine and top ingredients. icon_where 13 rue Münster L-2160 Luxembourg icon_phone 54 69 94 icon_mail mosconi@pt.lu icon_website w ww.mosconi.lu icon_info F12

Mousel’s Cantine

Traditional Luxembourg cuisine and typical brasserie decor make this restaurant the second best Luxembourg restaurant. icon_where 46 montée de Clausen L-1343 Luxembourg icon_phone 47 01 98 icon_mail info@clausel.lu icon_website w ww.mouselscantine.lu icon_info E13

Notaro

With its top-notch fresh, savoury and generously served Italian cuisine, this restaurant earned the title of the second best Italian restaurant in the grand duchy. icon_where 149 rue de la Tour Jacob L-1831 Luxembourg icon_phone 42 30 70 icon_mail notaro@pt.lu icon_website w ww.notaro.lu icon_info E13

Sebastien Goossens (2018) Maison Moderne (2017)

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Rugby is the fastest growing sport in Luxembourg

Ristorante Roma

The third best Italian restaurant might have a standard menu but its specials are rather fresh and original. The restaurant has a risotto festival in January and a carpaccio festival in July. icon_where 5 rue Louvigny L-1946 Luxembourg icon_phone 22 36 92 icon_mail info@roma.lu icon_website w ww.roma.lu icon_info F12

Schräinerei

Implemented in an old Arbed carpentry, the best restaurant in the south offers a varied cuisine between pizzas, burgers and salads with some local dishes. icon_where 115A rue Émile Mark L-4620 Differdange icon_phone 27 40 15 35 icon_mail contact@schrainerei1535.lu icon_website w ww.schrainerei1535.lu icon_info I2

Um Plateau

Mike Zenari (2017) Mike Zenari (2018)

This charming spot provides its customers with elegant and comfy setting, and a superb service. Its timeless French cuisine earned it the second place in the best welcome and service category. icon_where 6 plateau Altmunster L-1123 Luxembourg icon_phone 26 47 84 26 icon_mail info@umplateau.lu icon_website w ww.umplateau.lu icon_info E12

Yamayu Santatsu

At Luxembourg’s third best Asian restaurant, chef Ozawa-san prepares high quality sashimi right in front of diners’ eyes. icon_where 26 rue Notre-Dame L-2240 Luxembourg icon_phone 46 12 49 icon_info F12

Yves Radelet

The second best restaurant in the north is located in an old renovated farm welcoming its guest charmingly. The chef offers classical French cuisine with local and homemade products but also a bolder and contemporary menu. icon_where 11 Duerefwee L-9746 Drauffelt icon_phone 26 90 36 57 icon_mail info@yvesradelet.com icon_website w ww.yvesradelet.com icon_info C3

SPORTS Athletics Federation icon_phone 480 670 icon_website w ww.fla.lu

Basketball Federation icon_phone 48 18 76 23 icon_website w ww.flbb.lu

Cricket icon_where Pierre Werner Cricket Ground L-7210 Walferdange icon_website w ww.optimists.cc icon_info H4

Tornado Luxembourg players train on the ice

Curling

Horse Riding, Luxstallions

Skiing Federation

icon_where 42 route de Bettembourg L-1899 Kockelscheuer icon_phone 621 768 182 icon_info I4

icon_phone 62 11 94 681 icon_mail info@fltri.lu icon_website w ww.luxstallions.lu

icon_website w ww.fls.lu

Cycling Federation

icon_website w ww.skating.lu

icon_phone 29 23 17 icon_website w ww.fscl.lu

Dudelange Steelers American Football Club icon_where Stade J. F. Kennedy L-3502 Dudelange icon_website w ww.steelers.lu

Gaelic Sports Club icon_where Stade Michel Wagner L-2673 Weimerskirch icon_website w ww.luxgaa.lu icon_info C13

Golf-Club Grand-Ducal icon_where 1 route de Trèves L-2633 Senningerberg icon_phone 34 00 90 icon_website w ww.gcgd.lu

Gymnastics Federation icon_phone 24 93 97 4 icon_website w ww.flgym.lu

Handball Club Standard Luxembourg icon_phone 23 66 96 45 icon_mail h c.standard@pt.lu icon_website w ww.hcstandard.lu

Hockey Club Luxembourg icon_where Stade Boy Konen L-1321 Cessange icon_phone 44 55 21 1580 icon_website w ww.hockey.lu icon_info H9

Ice Skating Federation Lacrosse Federation icon_phone 621 558 531 icon_mail contact@lacrosse.lu icon_website w ww.lacrosse.lu

Luxembourg Football Association icon_phone 4 886 651 icon_website w ww.football.lu

Huskies Luxembourg (ice hockey for under 22s) icon_where 42 route de Bettembourg L-1899 Kockelscheuer icon_mail mikelam42@hotmail.com icon_website w ww.icehockey-huskies.lu icon_info I4

Luxembourg Rugby Federation icon_website w ww.rugby.lu

Table Tennis Federation icon_phone 48 37 83 icon_website w ww.fltt.lu

Tennis Federation icon_phone 57 44 70 1 icon_website w ww.flt.lu

Tornado Luxembourg (ice hockey for over 22s) icon_where 42 route de Bettembourg L-1899 Kockelscheuer icon_mail aschneid@pt.lu icon_website w ww. tornadoluxembourg.com icon_info I4

Touch Rugby icon_where Stade Boy Konnen and Stade Michel Wagner L-1321/L-2673 Cessange/ Weimerskirch icon_website w ww.touch-luxembourg.lu icon_info H 9, C13

Ultimate Frisbee

icon_website w ww.fltri.lu

icon_where Stade Henri Funck L-1316 Neudorf icon_website w ww.ultimatedelux.org icon_info C16

Polo

Volleyball Federation

icon_where 64 rue des Celtes L-1318 Merl icon_phone 69 12 08 881 icon_website w ww.polo.lu icon_info H4

Walferdange Rugby

Luxembourg Triathalon Federation

Rugby Club Luxembourg icon_where Stade Boy Konnen L-1321 Cessange icon_website w ww.rcl.lu icon_info H9

icon_phone 48 41 86 icon_mail secretariat@flvb.lu icon_website w ww.flvb.lu icon_where Rue de l’Alzette L-7210 Walferdange icon_phone 6 91 240 756 icon_website w ww.walferdange-rugby.lu icon_info H4

Expat Guide 2018-19

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LEISURE TIME

Text by NATALIE GERHARDSTEIN

GRAINNE CORR

VOLUNTEERING FOR SUCCESS

Photography by MIKE ZENARI

SWIMMING POOLS Aquasud Differdange icon_where 1 rue Jeannot Kremer L-4671 Differdange icon_phone 27 32 83 1 icon_website w ww.vert-marine.com/ aquasud-differdangeluxembourg icon_info I2

Aquatic Relaxation Center icon_where 12 rue des Bains L-1212 Luxembourg icon_phone 47 96 25 50 icon_website w ww.vdl.lu/visiter/ loisirs-et-sports/ infrastructures-sportives/ piscines/badanstalt icon_info E12

An der Schwemm icon_where 10 rue James-Hillard Polk L-3275 Bettembourg icon_phone 26 52 95 1 icon_website w ww.an-der-schwemm.lu icon_info J4

G

ráinne Corr arrived in Luxembourg 25 years ago: she had been on her way back to Vancouver, where she had been living, and stopped to visit a friend in the grand duchy. “I never made it back to Vancouver,” she says, smiling. After working in banking for 20 years, she met a coach “who showed me I wasn’t stuck.”

In 2015, she received her life and executive coaching qualification.

Two years ago, a friend invited her to an event hosted by Dress for Success, a 150-volunteer-strong organisation which aims to empower women through its network of professional support, whether it’s getting them suited, assisting them in CV writing or interview skills. They also have a 6-week work readiness programme which is geared to migrant women, for which Corr provides confidence and self-esteem coaching.

“It can be emotionally disturbing when you hear those stories, but it’s also enriching knowing you are helping somehow.”

In some cases, women have lost their families, even children; others had to leave their countries so fast they couldn’t bring their certificates, nor access their records at universities which had been bombed. Corr calls the women she has worked with “very bright, educated, wonderful.”

Of the 87 women who have participated in the programme so far, 53% have found employment as a result. Corr is glad she volunteers: “It’s a great way to meet people, also other volunteers who tend to be like-minded. It really opens up your network.” icon_website luxembourg.dressforsuccess.org

Expat Guide 2018-19

Bonnevoie Swimming Pool icon_where 30 rue Sigismond L-2537 Luxembourg icon_phone 47 96 34 71 icon_website w ww.vdl.lu icon_info H13

Centre Aquatique Krounebierg icon_where 14 rue de la Piscine L-7572 Mersch icon_phone 32 88 23 1 icon_website w ww.krounebierg icon_info F4

Coque

This swimming centre has an olympic-sized indoor pool, as well as a smaller pool for children, making it a perfect destination for families. icon_where 2 rue Léon Hengen L-1745 Luxembourg icon_mail reservation_request@coque.lu icon_website w ww.coque.lu icon_info C14

Escher Schwemm icon_where 1 place des Sacrifiés L-1940 Esch-sur-Alzette icon_phone 27 54 72 00 icon_website w ww.lesbainsduparc.lu icon_info J3

Les Thermes

Les Thermes is a popular water park and wellness centre in Strassen, with both indoor and outdoor facilities, a water slide, and a wave pool. icon_where Rue des Thermes L-8018 Strassen icon_phone 27 03 00 27 icon_website w ww.lesthermes.net icon_info H4

Mondorf Domaine Thermal icon_where 36 avenue des Bains L-5610 Mondorf-les-Bains icon_phone 2 3 66 66 66 icon_website w ww.mondorf.lu icon_info J6

Pidal Spa Walferdange icon_where Rue des Prés L-7246 Walferdange icon_phone 3 3 91 72 1 icon_website w ww.pidal.lu icon_info H4

Piscine Belair

THEATRE & MUSIC VENUES Centre des Arts Pluriels Ed. Juncker icon_where Place Marie-Adélaïde L-9063 Ettelbruck icon_website w ww.cape.lu icon_info E4

Cercle Cité

An administrative building with a bridge connecting the city palace with a sociocultural meeting centre. icon_where Place d’Armes L-2012 Luxembourg icon_phone 47 96 51 33 icon_mail info@cerclecite.lu icon_website w ww.cerclecite.lu icon_info E12

Cube 521

A cultural centre with a diverse lineup of jazz, classical music and theatre, dance, cabaret, plus events for kids.

icon_where 14 rue d’Ostende L-2271 Luxembourg icon_phone 4 7 96 49 80 icon_website w ww.vdl.lu icon_info E10

icon_where 1-3 Driicht L-9764 Marnach icon_phone 52 15 21 icon_mail info@cube521.lu icon_website w ww.cube521.lu icon_info C4

Redange

De Gudde Wëllen

icon_where 28 rue de la Piscine L-8502 Redange-sur-Attert icon_phone 2 3 62 00 32 icon_website w ww.reidener-schwemm.lu icon_info F2

Syrdall Schwemm icon_where Routscheed L-6939 Niederanven icon_phone 3 4 93 63 1 icon_website w ww.syrdall-schwemm.lu icon_info H5

Vianden Outdoor Swimming Pool icon_where Rue du Sanatorium L-9425 Vianden icon_phone 8 3 45 32 icon_website w ww.vianden-info.lu icon_info D5

Intimate venue hosting an eclectic mix of emerging international and local music artists. icon_where 17 rue du Saint-Esprit L-1475 Luxembourg icon_website w ww.deguddewellen.lu icon_info F12

den Atelier

The music venue in the former Renault truck garage, showcasing mainly international rock, alt and indie bands. icon_where 54 rue de Hollerich L-1740 Luxembourg icon_phone 49 54 85 1 icon_mail info@atelier.lu icon_website w ww.atelier.lu icon_info G11

Kasemattentheater

Founded by Tun Deutsch who wanted to create a 1960s’ vanguard theatre to attract not only an intellectual bourgeoisie, but also a wider audience. icon_where 12 rue du Puits L-2355 Luxembourg icon_phone 29 12 81 icon_mail ticket@kasemattentheater.lu icon_website w ww.kasemattentheater.lu icon_info H12

SEASON

www.kinneksbond.lu

• • •

Open days from Wednesday to Sunday Public guided tours every 2nd weekend of each month Guided tours for groups upon reservation

NEW : Guided bike tours 29.7/26.8/30.9

© José Caldeira

Read all about our latest news and information : www.fonds-belval.lu visite@fonds-belval.lu Fonds Belval Place : massenoire, 6, avenue du Rock’n’Roll L-4361 Esch-sur-Alzette / Belval

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LEISURE TIME

THEATRE & MUSIC VENUES Kinneksbond

Dance performances, concerts, theatre, exhibitions, seminars, workshops and more; regularly features young local talent. icon_where 42 route d’Arlon L-8210 Mamer icon_phone 26 39 51 00 icon_mail info@kinneksbond.lu icon_website w ww.kinneksbond.lu icon_info H4

Kulturfabrik

Built in 1886, the cultural centre was formerly a slaughterhouse until its closure in 1979. A year later, it was used as a space of rehearsal and performance, and became a cultural centre in 1996, following the creation of the nonprofit association Kulturfabrik. icon_where 116 rue de Luxembourg L-4221 Esch-sur-Alzette icon_phone 55 44 93 1 icon_mail info@kulturfabrik.lu icon_website w ww.kulturfabrik.lu icon_info J3

Grand Théâtre

The Grand Théâtre is an opera, dance and theatre house at the intersection of the Kirchberg and Limpertsberg districts. icon_where 1 rond-point Schuman L-2525 Luxembourg icon_phone 47 96 39 00 icon_mail lestheatres@vdl.lu icon_website w ww.theatres.lu icon_info E11, E12

Mierscher Kulturhaus icon_where 53 rue Grande-Duchesse Charlotte L-7520 Mersch icon_website w ww.kulturhaus.lu icon_info F4

Neimënster

The abbey is a public meeting place and a cultural centre.

Formerly used as a police station and prison it now hosts concerts, ballets, exhibitions and seminars.

Philharmonie

The Philharmonie is one of Europe’s most renowned concert halls and is recognisable by its impressive architecture. The Grand Auditorium, holding up to 1,472 spectators; the Espace Découverte, with its capacity of 180 spectators; and the Salle de Musique de Chambre, with its 313 seats, welcomes a wide range of musical diversity. icon_where 1 place de l’Europe L-1499 Luxembourg icon_phone 26 02 27 1 icon_mail info@philharmonie.lu icon_website w ww.philharmonie.lu icon_info D13

Rocas icon_where 33 rue des Capucins L-1313 Luxembourg icon_phone 27 47 86 20 icon_website w ww.rocas.lu icon_info E12

Rockhal

Major names of rock and pop, upcoming acts and the annual Sonic Visions festival. icon_where 5 avenue du Rock’n’Roll L-4083 Esch-Belval icon_website w ww.rockhal.lu icon_info J3

Rotondes

A venue consisting of two abandoned railway roundhouses, with contemporary events, exhibitions and concerts. icon_where Place des Rotondes L-2448 Luxembourg icon_phone 26 62 20 07 icon_mail info@rotondes.lu icon_website w ww.rotondes.lu icon_info G12

Sang & Klang icon_where Rue Vauban/rue des 3 Glands L-2663 Luxembourg icon_website w ww.bluesclub.lu icon_info E12

Théatre des Capucins

The Théâtre des Capucins puts emphasis on dramatic creations.

icon_where 28 rue Münster L-2160 Luxembourg icon_phone 26 20 52 1 icon_mail contact@neimenster.lu icon_website w ww.neimenster.lu icon_info F12

icon_where 9 place du Théâtre L-2613 Luxembourg icon_phone 26 62 20 07 icon_mail lestheatres@vdl.lu icon_website w ww.theatres.lu icon_info E12

Opderschmelz

Théâtre National du Luxembourg

Dudelange’s purpose-built venue is renowned for attracting major international jazz acts as well as hosting pop and rock concerts. icon_where 1A rue du Centenaire L-3475 Dudelange icon_website w ww.opderschmelz.lu icon_info J4

Expat Guide 2018-19

The independent theatre often hosts touring and Luxembourgmade English-language productions. icon_where 194 route de Longwy L-1940 Luxembourg icon_website w ww.tnl.lu icon_info F9

TOURIST OFFICES Éislek Tourist Office

This region has vast spaces and green valleys; ideal for hiking and outdoor activities. icon_where BP 12 L-9401 Vianden icon_phone 26 95 05 66 icon_mail info@eislek.lu icon_website w ww.visit-eislek.lu icon_info D5

Esch-sur-Alzette Tourist Office

Located in the southwest, the iron metropolis is known for its architecture and steel history, plus a growing Belval hotspot. icon_where BP 145 L-4002 Esch-sur-Alzette icon_phone 27 54 1 icon_website w ww.esch.lu icon_info J3

Luxembourg City Tourist Office icon_where 30 place Guillaume II L-1648 Luxembourg icon_phone 22 28 09 icon_mail touristinfo@lcto.lu icon_website w ww.lcto.lu icon_info F12

Moselle Tourist Office

The Moselle region is known for its viticulture and the Moselle river valley, which links Luxembourg, Germany and France. icon_where 52 route du Vin L-5405 Bech-Kleinmacher icon_phone 26 75 78 74 icon_mail info@visitmoselle.lu icon_website w ww.visitmoselle.lu icon_info I6

Mullerthal Tourist Office The Mullerthal area, referred to as “Little Switzerland”, has unique sandstone rock formations and offers great hiking and regional products. icon_where BP 152 L-6402 Echternach icon_phone 72 04 57 1 icon_mail info@mullerthal.lu icon_website w ww.mullerthal.lu icon_info F7

VOLUNTEERISM Caritas

Caritas Luxembourg acts in the service of the Catholic church for the well-being of men and women, and in particular of the excluded, disabled or destitute.

The foundation lists all the volunteering tasks on their website. If most of the tasks consist of teaching the national languages to refugees, anglophones are welcome for other tasks. The foundation also collects clothes, shoes and other items for homeless, and baby carriages. icon_where Luxembourg icon_phone 4 0 21 31 1 icon_mail caritas@caritas.lu icon_website w ww.caritas.lu

Centre of Ecological Learning

The organisation provides an experimental space for thinking, researching, disseminating and practicing post-carbon lifestyles and regenerative culture. The centre is the platform of several foundations across Luxembourg such as Luxembourg in Transition, which looks for volunteers to participate or create community gardens, create living together, develop a cooperative grocery store, and more. icon_where Beckerich icon_mail info@cell.lu icon_website w ww.cell.lu

CFA Society Luxembourg

CFA Institute is a global, non-profit member organisation of financial analysts, portfolio managers, and other investment professionals. The organisation is looking for volunteers to work on long-term projects or on punctual missions. icon_where Luxembourg icon_mail contact@cfa.lu ww.cfasociety.org/ icon_website w luxembourg

Confédération de la Communauté Portugaise au Luxembourg

This association represents the Portuguese community in Luxembourg, but Englishspeakers are welcome to get involved. The community is looking for volunteers to engage in social activities, to help with IT and to handle event organisation such as one for youth facing school difficulties. icon_where Strassen icon_phone 2 9 00 75 icon_mail ccpl@ccpl.lu icon_website w ww.ccpl.lu

Conférence Générale de la Jeunesse du Luxembourg

CGJL is the umbrella organisation of youth organisations in Luxembourg.

CGJL regularly welcomes young people applying through the Erasmus + programme (European Voluntary Service).

Volunteers are involved in activities like Structure Dialogue, Youth Parliament and City Rallye. icon_where Luxembourg icon_phone 40 60 90 331 icon_mail cgjl@cgjl.lu icon_website w ww.cgjl.lu

Déierenasyl Atelier

Since 1956, the national animal shelter has been caring for homeless cats and dogs. In 2017, it took in 835 animals - 466 canines and 369 felines - who have to wait for adoption. The shelter needs volunteers to take dogs out for a walk, from Monday to Friday between 1 p.m. and 4:30 p.m. icon_where Luxembourg icon_phone 48 13 13 1 icon_mail info@deierenasyl.lu icon_website w ww.deierenasyl.lu

Digital Inclusion

This organisation’s goal is to make information technology accessible to everybody by giving an access to digital communication and to technical equipment while promoting digital literacy. Volunteers can take part in the computer recycling programme, in assistant teaching for classes that cover basic IT subjects, in logistics, and in advertising.

The foundation collects laptops, smartphones, DVD players, TVs and more. icon_where Howald icon_phone 80 89 08 icon_mail info@digital-inclusion.lu icon_website w ww.digital-inclusion.lu

Een Häerz fir Kriibskrank Kanner

This NGO helps families of children with cancer through psychological, palliative and practical support. Activities involving art are a big part of the programme. The foundation needs people who can translate their flyers into English and make sure their website’s texts are correct. icon_where Boevange/Attert icon_phone 51 46 29 1 icon_mail secretariat@ kriibskrankkanner.lu icon_website w ww.kriibskrankkanner.lu

European Youth Portal

The European Youth Portal offers European and national information and opportunities that are of interest to young people who are living, learning and working in Europe. It gives information around eight main themes, covers 34 countries and is available in 28 languages.

Their website includes volunteering projects and mentions the spoken language.

This foundation has a target to eventually grant some 30 wishes per year for children and teenagers between the ages of 3 and 18 with a critical medical condition. By doing so, they aim to empower them and their parents. It looks for volunteers who can help with translation and who can represent them in events.

icon_phone 00 800 6 7 8 9 10 11 icon_mail eac-european-youth @ec.europa.eu icon_website w ww.europea.eu/youth

icon_where Bertrange icon_phone 31 45 95 icon_mail info@wonsch.lu icon_website w ww.wonsch.lu

Fondation Autisme Luxembourg

Kanner-Jugendtelefon

This NGO supports the rights of those with autism and addresses the lack of structures and services for people with autism in Luxembourg. The foundation needs help with translation and event organisation, notably during the World Autism Awareness Day that takes place on 2 April each year. icon_where Capellen icon_phone 26 91 11 1 icon_mail autisme@fal.lu icon_website w ww.fal.lu

Fondatioun Kriibskrank Kanner

The foundation supports families of children with cancer and life-threatening diseases and supports cancer treatment research. The NGO is looking for volunteers to help with administrative work and public relations. icon_where S trassen icon_phone 31 31 70 icon_mail contact@fondatioun.lu icon_website w ww.fondatioun.lu

Integrated Biobank of Luxembourg

The IBBL institute is a biobank dedicated to supporting biomedical research for the benefit of patients. The biobank aims to bridge science and medicine by collecting biological samples from volunteers and then processing, testing, storing and redistributing them to researchers. They are also contributing to the establishment of a nationwide collection of cancer tissues from voluntary patients to help researchers investigate ways to fight cancer.

Lala La Photo (2016)

Kanner Wonsch (formerly Make-a-Wish)

icon_where Dudelange icon_phone 26 97 05 20 icon_mail communications@ibbl.lu icon_website w ww.biobank.lu

This foundation offers help and support to children and adolescents in distress through an anonymous and confidential listening and counselling service, support in finding a solution and, if necessary, referral to other assistance services. When joining the foundation, anglophone volunteers do a training to advise children, teenagers and parents who contact them in English through the online help service. icon_where Hesperange icon_mail contact@kjt.lu icon_website w ww.kjt.lu

Lieu d’Initiatives et de Services des Etudiants au Luxembourg (Lisel)

Lisel welcomes international students who live in small communities. Volunteers participate to regular meetings for 6-8 weeks with young people, to help them to make real community of life and to solve possible small daily details. icon_where L uxembourg icon_phone 26 44 01 01 icon_mail info@lisel.lu icon_website w ww.lisel.lu

Luxembourg City Film Festival

Luxembourg’s official film festival that takes place every year in March features international contemporary fiction and documentary films, special screenings, Luxembourgish productions and a young audiences programme. The film festival usually recruits volunteers few months before the festival via their website.

Arriving for an event at the Cercle Cité

Luxmama Club & ParentPrep

Luxmama Club & ParentPrep asbl is a non-profit organisation raising awareness for green, natural and holistic parenting alternatives, birth rights and postnatal mental health by offering a variety of social events and educational workshops in Luxembourg for expecting and new parents. The NGO has a list of volunteering tasks on their website.

Médecins du Monde

Médecins du Monde conducts actions all over the world including in Luxembourg. The organisation is looking for people with a medical or non-medical profile, regardless their spoken language. The volunteers will be hired to treat poor people in Luxembourg in the care centres in Bonnevoie and Esch, or the CHL hospital. They will also do administrative tasks.

icon_where Helmsange icon_mail luxmamaclub@gmail.com icon_website w ww.luxmamaclub.com

icon_where Esch-sur-Alzette icon_phone 621 373 550 icon_mail info@medecinsdumonde.lu icon_website w ww.medecinsdumonde.lu

Maison des Associations

Omega 90

Maison des Associations aims to raise awareness and strive to favour the integration of foreigners in the Luxembourgish community. The NGO is looking for long-term volunteers from 15 September 2018 to 14 September 2019, who will share a house with other European volunteers in Luxembourg.

Volunteers will help with the organisation of their activities. icon_where Itzig icon_phone 26 68 31 09 icon_mail info@mda.lu icon_website www.maisondesassociations.lu

Omega 90 is the Luxembourgish association for the promotion of palliative care and bereavement support. The foundation is looking for volunteers to help care for people with cancer or other life-threatening diseases, or who can support people in grief. The NGO prefers volunteers who can speak multiple languages or participate in an affiliated fundraiser, like the annual summertime Kick Cancer Into Touch tournament. icon_where L uxembourg icon_phone 29 77 89 1 icon_mail info@omega90.lu icon_website w ww.omega90.lu

Red Cross Luxembourg

This worldwide foundation was founded to protect human life and health, to ensure respect for all human beings, and to prevent and alleviate human suffering. The NGO has an “international section” for English-speaking volunteers, which organises fundraisings and events. The foundation also collects clothes in Esch-surAlzette, Luxembourg City and Ettelbruck in order to distribute them to people in need. icon_where Luxembourg icon_phone 2 7 55 20 00 icon_mail info@croix-rouge.lu icon_website w ww.croix-rouge.lu

Serve the City

The foundation helps homeless, asylum seekers, disabled, elderly, children in need, victims of abuse, and organises other projects aiming to improve the society such as park clean-ups.

The foundation is looking for volunteers whether it is for one project or for the long term.

Project leaders are also needed. icon_where Luxembourg icon_mail hello@servethecity.lu icon_website w ww.servethecity.lu

icon_where L uxembourg icon_phone 28 22 93 icon_mail info@luxfilmfest.lu icon_website w ww.luxfilmfest.lu

Expat Guide 2018-19

110

LEISURE TIME

Illustration by JULIA DE BRES

VOLUNTEERISM Société Eschoise pour la Protection des Animaux

This shelter aims to protect animals against all kinds of abuse. Sepa provides a refuge for abandoned cats and dogs and provides all necessary care.

The shelter is looking for volunteer dogwalkers from 2 p.m. to 6 p.m. from 1 March and from 2 p.m. to 5 p.m. from 1 November, including on weekends and bank holidays. icon_where Esch-sur-Alzette icon_phone 54 74 48 icon_mail animaux@sepa.lu icon_website w ww.sepa.lu

SOS Détresse

SOS Détresse provides anonymous help by phone and email to people in acute crisis or complex life situations. The organisation recruits volunteers who respond empathically to these people. The foundation members answer distress phone calls in French, Luxembourgish and German, but also in English, Portuguese and Spanish by email. icon_where Luxembourg icon_phone 4 4 38 81 icon_mail info@sosdetresse.lu icon_website w ww.454545.lu

Expat Guide 2018-19

Sportunity

This NGO uses sports to boost Luxembourg youth from disadvantaged backgrounds.

They also set up training sessions for refugee children that are coached by champions who first came to Luxembourg as refugees. Sportunity needs volunteers in their operational team and during their big sporting events such as the ING Night Marathon. icon_where L uxembourg icon_phone 691 717 101 icon_mail team@sportunity.org icon_website w ww.sportunity.org

Stop Aids

Stop Aids focuses on Aids prevention activities in Luxembourg and in international sustainable development actions.

The foundation has projects in Luxembourg and in the west of Africa. They are looking for volunteers who do not need to speak the national languages and who will have the possibility to choose their task among the NGO. icon_where L uxembourg icon_phone 621 373 550 icon_mail info@sida.lu icon_website w ww.sida.lu

Trisomie 21

Unicef

icon_where Mensdorf icon_phone 26 78 74 51 icon_mail info@trisomie21.lu icon_website w ww.trisomie21.lu

icon_where Luxembourg icon_phone 4 4 87 15 icon_mail contact@unicef.lu icon_website w ww.unicef.lu

Known for its battle for people with Trisomy 21 (Down’s syndrome), the NGO organises multiple cultural and sporting events throughout the year.

Trisomie 21 needs people who can represent their association during their awareness weeks.

The foundation also needs help with IT and translation from French and German.

UGDA Music School

The UGDA-MS is responsible for music education in some 60 municipalities of Luxembourg.

The school also organises vocational and advanced training courses and workshops on a national and international level.

The school is looking for volunteers for the Youth for Music project from January 2019 to January 2020. icon_where S trassen icon_phone 22 05 58 1 icon_mail ecole@ugda.lu icon_website w ww.ugda.lu/ecomus

The foundation works in 190 countries and territories to protect children rights. The foundation defines the role of their English-speakers and all other volunteers according to the NGO’s needs and in the optimal case in line with the expectations of the volunteers, from administrative work to support in the Unicef store.

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113

INDEX

INDEX

E X PAT GU I DE 201 8 – 19

A quick reference to help you find sub-chapters in each section of the guide, as well as referencing people, companies and institutions cited in the articles and interviews in this publication.

A

D

Aal Schoul 95 Adem 64 Adult education 66 Alumni 68 Ambulance 32 American Chamber of Commerce 64 Athénée 49 Au pairs 50

Caroline de Hoog 16 den Atelier 95 Distillerie 95 Doctena.lu 31 Doctors & health services 32 Dress For Success 106

B Babysitting 50 Banking 84 Banque Internationale à Luxembourg 11 Bargains in the Greater Region 38 Bars 96 66 Emilie Bavant Nora Beresford 32 Berlitz 64 95 Body Veda Bookshops 96 Bosso 102 Bourglinster castle 95 British Chamber of Commerce 12, 64 72 Business networking

C Companies, institutions and places People Settling in Daily life Child care Professional life Future planning Leisure time

Expat Guide 2018-19

Café des Artistes 95 Carloh 31 Castles 96 CFL 31 Chamber of Employees 64 Chambers of Commerce 75 Chèques-service accueil 49 Cinemas 98 George Clees 58 Clubs & hobbies 100 106 Gráinne Corr Creating your own company 76 Crèches 52 Creos 11

E Education support for parents 57 Elderly assistance 88 Embassies & consulates 12 Emergency medical services 32 English schools 58 Enovos 11 European Relocation Services 20 European School 49

F Fabelicious Family activities Family planning Flat & housesharing Lynn Frank Furniture rental Furniture & home stores

102 100 57 16 54 16 40

G Glow 95 Grand Théâtre 95 Grocery delivery & pickup 40 Grocery stores & supermarkets 36 Groups to join 40 de Gudde Wëllen 95 Guichet.lu 49

H

L

P

Guylaine Hanus 76 Health insurance 16 34 Health support groups Homexperts 11 Home schooling 57 Hospitals 32 House savings funds 86

Languages.lu 64 Le Fin Gourmand 95 100 Libraries 78 Language courses Luxembourg Chamber of Commerce 64 Luxembourg City Tourist Office 95 Luxembourg Daddy Group 58 11 Luxembourg Energy Office Luxembourgish Schools Support Group 49 Luxembourg Online 11 Lycée Michel Lucius 49

Parc Merveilleux 95 Parks, gardens & lakes 101 Paname 95 57 Parent support groups Passage 54 Pensions 88 Zoe Perrenoud 50 Pet adoption centres 35 35 Pet grooming 16 Pet moving Pharmacies 32 Philharmonie 95 Phone & internet operators 18 Pirate Productions 96 Pirate ship park 95 Police 32 Post 11 Practical information for newcomers 19 Robert Prendegast 86 79 Professional associations Professional welfare 79 Prolingua 64

I ING 82 Inlingua 64 International School of Luxembourg 49

J Job hunting 78 Jobs.lu 64 Neil Johnson 96 Join 11

K Kachen 102 Kamakura 95 Kennels, catteries, dog walkers 34 12 Sophie Kerschen Knopes 95 Konrad Café 95

M Malls & shopping centres 35 MamaFit 50 40 Media & information Ministry of health 18 Monster.lu 64 Loren Motiani 36 Mudam 95 Museums 100

N National Health Fund 16 National Language Institute 64 95 Natural history museum Naturata 31 Nature Elements 31 NoAgent 11 Notaro 102 Andrew Notter 70

O Old people’s homes 86 Orange 11 Organic shops 38 Ouni 31

Q Valentina Quaranta

102

Social security 24 Sports 105 St. George’s International School 49 SuperDrecksKëscht 31 Supermarkets with expat goods 36 Support for young jobseekers 80 106 Swimming pools

T Tango 11 Tax consulting 92 Taxes 26 Tax forms 92 106 Theatre & music venues Tourist offices 108 Translation services 26 Transportation 44

U Universities 61 Upper Sûre lake 95 26 Useful websites Utilities 27

R

V

Ready Coffee Shop 95 Real estate 20 Recycling centres 46 Registering residency 23 Relocation companies 90 Renting 24 Restaurant Joël Schaeffer 95 Restaurants 102 Rotondes 95

Valorlux 31 Simône van Schouwenburg 82 Veloh! 31 Veterinarians 34 Volunteering 108 Denise Voss 5

S Sabai Thai Massage 95 Sylvie Schmit 20 Schools 58 Schools information 61 Skatepark Péitruss 95

W Tsareena Wimbush

42

XYZ Yoaké 95 Zukunftskees 82

Expat Guide 2018-19

114

THE BACK PAGE

PUBLISHER

Illustration by JULIA DE BRES

ABOUT THE TEAM Delano’s Expat Guide 2018-19 was written by Delano’s experienced crew of Luxembourg journalists.

JESS BAULDRY

Journalist. Jess has eight years’ experience as a journalist in Luxembourg. Among other areas, she keenly tracks Luxembourg’s space sector, public transport system and international schools. Jess is originally from southeast England.

SOFIA MIKTON

Intern. Sofia is pursuing a bachelor of arts degree in history, with minors in communication and psychology, at McGill University in Montreal. She likes a challenge… and the fact that we threw her right in the deep end of the pool.

Sofia is originally from Switzerland.

MARGARET FERNS

MAGALY PISCAREL

NATALIE GERHARDSTEIN

DUNCAN ROBERTS

Journalist. Margaret has been writing in Luxembourg since 1999. She loves writing and is very curious by nature: “I always want to know why.” She likes making complicated business topics accessible. Margaret is originally from a wee place in Scotland.

Contributor. Natalie has been working in Luxembourg’s media and communications sector since 2010. She has a passion for international development, business and travel. Natalie is originally from Columbus, Ohio.

Intern. Magaly recently completed her bachelor of communication arts degree in broadcast and journalism at Stamford International University, in Bangkok. She likes the creativity involved in producing magazines and newsletters. Magaly is originally from France.

Editor-in-chief. Duncan has been a journalist in Luxembourg since 1991.

One thing he likes about his job is being able to interview everyone from cabinet ministers to newly arrived expats… sometimes on the same day. Duncan is originally from Manchester.

ABOUT DELANO The print edition of Delano, the English language news magazine for Luxembourg’s international community, is available at newsstands across the grand duchy.

Delano also publishes two newsletters weekdays: the “Breakfast briefing”, featuring world and local headlines to start the day informed, and the “Noon briefing”, covering the latest Luxembourg news and events. Plus there are Delano Live events, which feature live on-stage interviews with people and on topics covered

by Delano magazine, but with a fresh perspective.

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Desk editor. Aaron has nine years’ experience as a journalist in Luxembourg. He likes the fact that journalists get to learn something new all the time; he likes hearing when readers learned something new too. Aaron is originally from Berkeley, California.

ABOUT OUR ILLUSTRATOR

LINKEDIN

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Write to PO Box 728 L-2017 Luxembourg Offices 10 rue des Gaulois, Luxembourg-Bonnevoie ISSN 2220-5535 Web www.maisonmoderne.com Founder and chairman Mike Koedinger CEO Richard Karacian Administrative and financial director Etienne Velasti Phone (+352) 20 70 70-150 Fax (+352) 29 66 19 E-mail news@delano.lu Editorial director Matthieu Croissandeau Editor-in-chief Duncan Roberts (duncan.roberts@maisonmoderne.com) Desk editor Aaron Grunwald (aaron.grunwald@maisonmoderne.com) Journalists Jess Bauldry (jessica.bauldry@maisonmoderne.com) Margaret Ferns (margaret.ferns@maisonmoderne.com) Contributor Natalie Gerhardstein Photography Nader Ghavami, Mike Zenari, Matic Zorman Proofreading Pauline Berg, Lisa Cacciatore, Sarah Lambolez, Elena Sebastiani Interns Sofia Mikton, Magaly Piscarel DESIGN Phone (+352) 20 70 70-200 Fax (+352) 27 62 12 62-84 E-mail studio@maisonmoderne.com Director, Maison Moderne Studio Guido Kröger Creative director Jeremy Leslie Studio manager Stéphanie Poras-Schwickerath Art director Sascha Timplan Layout Tae Eun Kim (coordination) ADVERTISING Phone (+352) 20 70 70-300 Fax (+352) 26 29 66 20 E-mail regie@maisonmoderne.com Partner-director, advertising sales Francis Gasparotto (francis.gasparotto@maisonmoderne.com) Sales manager Luciana Restivo (luciana.restivo@maisonmoderne.com) SUBSCRIPTIONS For subscriptions, please visit www.delano.lu Luxembourg (shipping included) 1 year / 8 issues / 25 euros 2 years / 16 issues / 50 euros Europe (shipping included) 1 year / 8 issues / 31 euros 2 years / 16 issues / 68 euros Printed by Imprimerie Centrale Distribution by Valora Services Luxembourg

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The Cathédrale Notre-Dame, tram crossing Pont Adolphe, pirate ship in Luxembourg City’s municipal park, former steelworks in Belval, Gëlle Fra national monument and Philharmonie concert hall were sketched by Maison Moderne’s Sascha Timplan.

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More on: www.bcee.lu/expats Banque et Caisse d'Epargne de l'Etat, Luxembourg, établissement public autonome, 1, Place de Metz, L-2954 Luxembourg, R.C.S. Luxembourg B 30775 www.bcee.lu tél. (+352) 4015-1

HIGHLIGHTS EN PLEIN AIR, -16.09.2018, LUXEMBOURG -15.07

with Orange @ Rotondes

Champs du Glacis ; Rotondes

Public Viewing 2018 FIFA World Cup

-septembre Place d’Armes

09-11.08 et 16-18.08 Cour des Capucins

City Open Air Cinema with Orange @ Capucins

Plëss in Concert

30.0612.08

City Skyliner

30.06

Neimënster

30.06

01.07

01.07 06.0709.09 07.07

Place de la Constitution

Siren’s Call Kinnekswiss, parc municipal

Kinnekswiss loves ... El na Garan a & Orchestre Philharmonique du Luxembourg Kinnekswiss, parc municipal

Kinnekswiss loves ...

Conservatoire de la Ville de Luxembourg & Orchestre de Chambre du Luxembourg Ville-Haute, d’Coque Kirchberg

JP Morgan City Jogging

16.0730.09 06.0716.09 21.07 21.0722.07

Centre-ville, zone piétonne et Casemates du Bock

14.0815.08

Place Guillaume II, place de la Constitution, rue du Saint-Esprit et place d’Armes

23.0811.09

Champs du Glacis

08.09

Centre-ville

15.09

Grand-rue

Streeta(rt)nimation

MeYouZik Schueberfouer Discover Luxembourg Theaterfest

Kinnekswiss, parc municipal

Kinnekswiss : sports et détente au cœur de la ville Place Guillaume II, place de la Constitution et rue du Saint-Esprit

Shopping & Tourisme 29.06- Luxembourg-ville 28.07 Soldes d’été

Philharmonie

01.07, 08.07, 15.07, 22.07, 05.08, 12.08, 19.08, 26.08, 02.09, 09.09, 16.09 Centre-ville et quartier de la Gare

Luxembourg-ville

02.07, 06.08, 03.09 Grund

Rock um Knuedler 07.07

03.0804.08

Sunday Shopping

End-of-season-party Sports pour tous – Programme spécial vacances d‘été 2018 Parc de Merl

Jump for fun – Parc de trampolines à Merl

Marché « Konscht am Gronn » 01.07

Avenue de la Gare, 05.08, 02.09 Place Guillaume II

Vide-grenier 03.09 Centre-ville et quartier de la Gare

Pfaffenthal, Clausen et Grund

Braderie

Blues’n Jazz Rallye

29.06-

Skatepark Pétrusse

LXB CUP – Luxembourg International Skateboarding Cup

07.09

Vendredis, 21h00

City Promenade by Night

27.0728.07

Place d’Armes et place Guillaume II

14.07- Tous les jours 02.09 Visites guidées

27.0724.08

Rotondes, quartier de la Gare

Tous les jours de 10h00 - 20h30 Visites guidées à 11h00 (GB/D), 14h00 (GB/F), 16h00 (GB/D)

27.0704.08

Parvis du Palais grand-ducal

Kanner in the City Congés annulés

City Open Air Cinema with Orange @ Palais

06-08.08 et du 12-15.08 et du 19-23.08 Rotondes, quartier de la Gare

du Palais grand-ducal

Casemates du Bock Tous les jours, 13h00 (D), 14h00 (GB), 15h00 (F)

City Promenade Samedis, 14h30

City Open Air Cinema

Circuit Wenzel

www.summerinthecity.lu Informations : Luxembourg City Tourist Office · Place Guillaume II · www.luxembourg-city.com · Tél. (+352) 22 28 09