Dorset Business Focus | Jan 2024 by Dorset View

COMPLIMENTARY

ISSN 2752-6313 (Print) | ISSN 2752-6321 (Online)

DORSET CHAMBER OF COMMERCE AND INDUSTRY OFFICIAL BUSINESS MAGAZINE | ISSUE 60, JANUARY 2024

WEATHERING THE STORM USING DATA TO TRANSFORM YOUR BUSINESS USING IT TOOLS & TECH TO IMPROVE EFFICIENCY

UNDERSTANDING THE LEGALITY OF CYBER SECURITY

CELEBRATING A DECADE LEADING DORSET CHAMBER

ANNIVERSARY ISSUE

DORSET BUSINESS FOCUS

Welcome

Contents

a decade p8-9 Celebrating with Dorset Chamber

Hello and welcome to our first edition of 2024. Incredibly, Dorset Business Focus is now officially 5 years old with the first edition published in January 2019. It seems hard to believe where the years have gone but we are extremely proud of the magazine, Dorset’s only printed business monthly. We’ve always worked hard to ensure the content is relevant, positive, interesting and reflects what’s going on in the Dorset business community. I’d like to say thank you to our publishing partners Pulford Publicity for their great support over the years and thank our Dorset Chamber editorial team Caroline and Greg who do a great job with Ben and Louis from Pulford Publicity in producing the magazine each month. Content is selected from news releases our members upload to the Dorset Chamber website – so don’t forget this is one of the key benefits of your membership. I am sure many are pleased to see the New Year after a challenging 2023 with the continued crisis in Ukraine, the impact of Covid still lingering, the energy and general cost of living crisis, continuing high inflation and significant increases in interest rates. Things do seem to have settled with inflation peaking at 11% in 2022 and the Bank of England now holding off on further interest rate increases as their primary weapon against inflation. Confidence generally seems to have improved, firms in most sectors seem to be busy although we still see business closures and challenges clearly remain in certain sectors – there is no room for complacency. We will continue to do our absolute best for the Dorset business community. This year will see some exciting new Dorset Chamber events, including our new Directors Network as well as Experience Events for our members. Our events continue to sell out and we’ll shortly be publishing the dates of all events for 2024 so you can pencil them in your diary. October 2024 will also see the return of the Dorset Business Festival, including the acclaimed Dorset Business Awards. This year also marks our 75th anniversary and we’ll be celebrating this throughout the year as well as featuring in our May magazine in advance of a special 75th Anniversary Presidents Ball on 27th June. Talking of anniversaries, our December AGM marked 10 years to the day that I joined Dorset Chamber and we will be looking at the achievements of Dorset Chamber over that time. This month our cover story is all about data – increasingly vital in every business as a key driver – thank you to all our contributors and we hope you find this of interest. May I wish you a happy and prosperous 2024 and we look forward to working with you in the year ahead.

p4 Enhancing Business Efficiency

use of p5 The data in UX

Security and p6 Cyber Cyber Insurance

chamber p14 Upbeat looks ahead

President’s Column / Premier League football player helps with citizenship and respect

MYTIME 10th Anniversary Ball

Dorset Skills Day 2024

Greendale Construction starts £3.2 million contract for Poole Museum

38-39 International Trade

The Dolphin Poole welcomes Dorset’s first Wenzel’s bakery

Meet the Winner

Enhanced goes platinum at Dorset Chamber

Health & Wellbeing

Events round up

Upcoming Dorset Chamber Events

New Members

New Faces, New Places

Membership rates

Associated Chambers

With best wishes

International Trade Rate / Member Benefits

Ian Girling Chief Executive Dorset Chamber

Triple success for chartered surveyors at Savills

AI partnership boosts NHS care and working environments

Business Partners

EDITORIAL

Caroline Sharp

49-55 Business Directory

DESIGN, PRODUCTION AND SALES Production Manager Ben Pulford ben@pulfordpublicity.co.uk

caroline.sharp@dorsetchamber.co.uk

Chamber House, Acorn Office Park Ling Road, Poole, Dorset BH12 4NZ T. 01202 714800 W. www.dorsetchamber.co.uk more news online - www.dorsetchamber.co.uk/news

Lead Designer Louis Pulford louis@pulfordpublicity.co.uk

Greg Lear

greg.lear@dorsetchamber.co.uk

Media Sales Mark Beechey 01202 941 465

01202 893430 www.pulfordpublicity.co.uk 3

DORSET BUSINESS FOCUS / FEATURE

Enhancing Business Efficiency:

Exploring Key Technologies and Tools In today’s fast-paced and competitive business landscape, staying efficient is pivotal for success. Dorset Chamber spoke to Jonathan McHarg at Platinum Business Partner’s, Enhanced, to find out more about the tools and technologies available for businesses of all sizes. Jonathan McHarg, Head of Managed Services said: “Leveraging advanced technologies and tools has become essential for organisations aiming to streamline operations, optimise workflows, and boost productivity. Among the array of solutions and tools available, there are some which have immense potential in improving both day-to-day and long-term efficiency.” Cloud based Finance System Enterprise Resource Planning (ERP) software integrates various business processes and functions into a centralised system, offering a unified platform for managing resources, operations, and data. From finance to supply chain and inventory management, ERP systems facilitate seamless communication across departments, providing real-time insights and enhancing decision-making. For businesses in the Warehouse and Distribution sector, you can integrate your WMS (Warehouse Management System) with your ERP solution to reduce manual processes, increase accuracy and support the overall productivity. CRM (Customer Relationship Management) CRM tools are instrumental in managing interactions with current and potential 4

January 2024 | Dorset Business Focus

customers. They consolidate customer data, track engagements and nurture relationships throughout the sales cycle. By analysing customer behaviour and preferences, businesses can personalise interactions, improve customer satisfaction and boost sales. There is a wide array of CRM tools available in the marketplace, and it’s easy to feel overwhelmed by the multitude of distinct features they offer. At Enhanced, we recommend using a platform that easily integrates with your other IT systems such as Microsoft Dynamics. Microsoft Teams Phone Microsoft Teams Phone, integrated within the Microsoft Teams platform, offers robust communication capabilities. It enables voice calls, video conferencing, and instant messaging, fostering collaboration among teams regardless of geographical barriers. With features like call routing and voicemail, it enhances connectivity and accessibility for remote or distributed teams. Microsoft Scheduling Poll Microsoft Scheduling Poll simplifies the process of scheduling meetings by allowing users to propose multiple meeting times and gather participants’ /company/dorset-chamber/

availability. This tool eliminates the hassle of back-and-forth emails, streamlining the scheduling process and saving time for both organisers and attendees. Embracing these technologies empowers businesses to optimise operations, increase agility, and make datadriven decisions. They can significantly enhance a business’s efficiency. These tools not only streamline operations but also foster collaboration, improve communication, and save valuable time. As technology continues to evolve, businesses must adapt and harness these innovative solutions to stay ahead in today’s dynamic marketplace. Enhanced support businesses across a range of sectors, helping them reach their potential through the power of tech. Discover how Enhanced supported Mar-Key with their substantial growth plans “Enhanced and the new system has facilitated our growth from £6M to 12M” – Ben Scroggie, CEO. Read the full case study here: enhanced.co.uk/case-study/mar-key/ www.enhanced.com

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DORSET BUSINESS FOCUS / FEATURE

The use of data in UX Toby Pestridge, Creative Director Spyrosoft Ltd

If you wanted to tackle a DIY job in your home, and wanted to see how it should be done without blowing yourself up, there’s a high chance you’d use YouTube to learn from an expert (or at least a very keen amateur!). Searches beginning with “how to…” on the video hosting giant are growing 70% year on year, and it shows that people are keen on carrying out decent amounts of research before taking things into their own hands. It could be argued that YouTube is one of the world’s largest repositories of research data – people attempt things, make mistakes, change their process, try again, succeed, and share the results. Good user research is the bedrock of successful digital product design, and the benefits extend far beyond making an interface look pretty. The role data plays in user research for product design cannot be overstated, as this critical stage ensures that time and money are directed towards creating products and features that resonate with target audiences, addressing their genuine needs and providing frictionless experiences. We gather this data in a number of ways, according to the type of data we need, and the ways in which we need to analyse it. In an ideal scenario it’s gathered in person, either face to face or via a video call. As an example case study, let’s say we want to test two different approaches to showing a user an important notification message in an app. There are several ways to do this, so we’ll roughly design some options and then work with the user research team to write a test script and arrange calls with users. The script writing is a fine art, because we need to make sure we ask everyone the same set of questions, but also allow users to express their opinions. Questions need to be open and not lead the user down a specific route or risk affecting their responses. If the resulting data across all test candidates doesn’t match – we can’t accurately report on it. The data we gather from this process is key to decision making, and can have huge downstream impact on a software development project. Good data, gathered properly and analysed closely, can save time and money by reducing risk, building confidence, and guaranteeing that what is being designed Good user research is the bedrock of successful and built is what users actually need. The old adage “measure twice, cut once” is close to the hearts of all user digital product design, and the benefits extend researchers, and will be something you hear a lot on YouTube DIY videos, too!

far beyond making an interface look pretty.

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www.spyro-soft.com

DORSET BUSINESS FOCUS / PREMIER PARTNER NEWS

Legal Considerations Relating to Cyber Security and Cyber Insurance The National Cyber Security Alliance reports that one in five small businesses will experience a data breach, with over half of those affected having to close their doors because they cannot recover from the financial consequences. Even a relatively minor cyber security breach can cost a business dearly, including investigative and legal fees, loss of business, loss of data, downtime, inaccessibility to data, restoration of systems, and time and money spent on damage limitation. Sensitive data may be exposed, stolen, or held to ransom, and the business could be held liable under data protection laws if it is found to be in breach of the relevant laws and that breach caused a data breach. Therefore, the costs of a cyber security breach are too significant not to be taken seriously. In this article, we consider cyber insurance as a way to get some protection from a cyber attack, together with other points to consider. Have you got protection? Business owners could be left footing the bill for damages from a cyber breach without appropriate cyber insurance. Cyber insurance policies can be customised to an organisation’s specific needs, but reviewing policies carefully and periodically is crucial. Cyber insurance can be very bespoke. It should not be just assumed that it will cover everything. Cyber attacks are evolving continuously and a business could easily fall victim to a new type of threat that may not have existed at the time the policy was taken out. You should check with your broker whether you will be covered in that situation. Most cyber insurance policies are re-

assessed every 12 months. The onus is on you to ensure that your organisation’s cyber security details are accurate and current with your insurer. If you claim security measures are in place when they’re not, the insurer may not be obliged to pay any claims. It is, therefore, important to communicate well with your IT team, whether internal or external, to ensure that the technical measures are appropriate and notified to the insurer as required under the policy. Some insurers will supply services that are invaluable when a cyber incident strikes. These can include IT forensic services, legal assistance and public relations support. Your insurer may put you in touch with a Cyber Incident Response organisation or their own in-house cyber incident response team. If you find that option under your policy is too expensive, then you might find the NCSC’s Incident Management guidance helpful in thinking about how to plan, build, develop and maintain an effective cyber incident response capability. As well as cyber insurance and an incident response plan, you should have a disaster recovery plan and a business continuity plan in place so they can be enacted should the worst happen. Consider also whether you provide sufficient training to staff for cyber security and data protection, as a large percentage of data breaches are caused

by human error. Taking technical, physical, and organisational security measures should also assist a business in avoiding a cyber attack and complying with its legal obligations under UK legislation, including data security and data protection. For further information on legal issues relating to cyber security, please do not hesitate to contact our Corporate & Commercial team by emailing online.enquiries@la-law. com or calling 01202 786188. Edward Adamson Partner edward.adamson@LA-law.com 01202 786115

Consider also whether you provide sufficient training to staff for cyber security and data protection, as a large percentage of data breaches are caused by human error. 6

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Edward Adamson, partner, Lester Aldridge

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Ian Girling hosting the prestigious Dorset Business Awards 2023 at the Hilton Bournemouth

Celebrating a decade with Dorset Chamber The Dorset Chamber AGM and Christmas lunch on 7 December 2023 marked a decade to the day that Ian Girling became Chief Executive of Dorset Chamber. Here he shares some of the highlights and milestones of his ten years in the role I still recall my nerves at having to make my inaugural speech at the AGM and then again to a bigger crowd at our lunch event. It was a daunting prospect and I felt very apprehensive but also incredibly proud and honoured to have this position. When I was interviewed for the role, I had a very clear vision for our Chamber; to become a modern, inclusive and engaging Chamber for the future. Over that time I have set about delivering that vision. I’d like to reflect on some of our achievements over the last 10 years. It’s been a period of huge

Dorset Chamber’s chief executive, Ian Girling, business journalist broadcaster Declan Curry and keynote speaker David Smith, economics editor at The Sunday Times.

Ian Girling hosting former Prime minister David Cameron on his visit to Dorset

January 2024 | Dorset Business Focus

uncertainty. In that time, we’ve seen 5 Prime Ministers, 8 Home Secretaries, 6 Chancellors and I’ve served under 8 Dorset Chamber Presidents. In the last 4 years we’ve also experienced Brexit, Covid, the invasion of Ukraine and a cost of living crisis. One of my first tasks was to build links with town Chambers across Dorset to strengthen the voice of business and we now have Associate relationships with most town Chambers in Dorset. In 2014, after several clandestine communications with the Cabinet Office, we were asked to organise and host a visit with then Prime Minister David Cameron. Given just two days’ notice to bring 100 people together only with the knowledge it would be an event to remember, we packed

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DORSET BUSINESS FOCUS / NEWS Ian Girling at the Dorset Apprenticeship Awards 2023, alongside past Dorset Chamber President Caron Khan and His Majesty’s Lord-Lieutenant of Dorset

out the venue. I met the Prime Minister at the event and with only a few minutes notice, was invited to speak on stage with him. There was widespread media coverage and regardless of politics, I felt immensely proud of our Chamber with the positioning and PR this gave us. One important step for me was repositioning our then ‘Patrons’ to ‘Business Partners’. To me, the term ‘Patrons’ felt old fashioned and the rebrand to Business Partner, a far better articulation of the dynamic and active relationship we have. These are longstanding relationships over many years and our Business Partners are positioned as Champions of our Business Community and our Chamber. I’d like to record my thanks to our Business Partners for their great support. By 2016, Brexit was clearly on the agenda. We held a major conference with expert speakers to discuss and attempt to comprehend the implications of leaving the EU. This was a groundbreaking event exploring a highly political and controversial subject and we received widespread media coverage). We approached both local authorities and were successful in securing funding to deliver a Brexit Advice Service, offering advice and support on the issue to any Dorset business. In 2016, we launched our Young Chamber programme, helping build links between education and business in preparing our young people for their future careers. The programme ran for 3 years and many employers, young people and schools in Dorset were involved and benefited from the programme. As we modernised as a Chamber, it was clear our office needed to reflect our new approach and vision. In 2016 our office had a complete refit in our brand colours of magenta, white and blue and continues to offer a fresh, modern and bright environment to our team and visitors. In 2018 we successfully tendered to deliver the Dorset Gateway Service on behalf of the Dorset LEP, a valuable business

advice and signposting service, reinforcing our position in the centre of the Dorset business community The Gateway served a huge number of businesses over 4 years, providing particularly vital support to so many businesses in distress during the pandemic. As we evolved, it became clear it was time for a rebrand. Working with our Business Partner Digital Storm we launched a new, contemporary brand and lost the “of Commerce and Industry” in our name. The new brand and logo bedded in seamlessly and still looks great today. 2019 saw the launch of a new monthly printed magazine - Dorset Business Focus. This glossy coffee table publication appears in venues and offices across Dorset. Featuring content supplied by our members it is an important platform in telling the stories of the incredible businesses we have in Dorset. The following year saw further success in tendering for business support programmes with the award of a contract from Dorset LEP for the delivery of a series of Peer Network programmes, open to businesses across Dorset. With highly relevant and topical content, bookings were strong and the programmes filled quickly. Early in 2020, Covid hit. Quickly recognising the risks we were the first Chamber in the UK to suspend our events programme in March, stating we would return in June. Incredibly it would be 577 days until we did another in-person event. We moved our events online and saw a tremendous response, with upwards of 100 people regularly attending. Those events provided a great opportunity for people to connect, catch up and mutually support each other. The sense of community and friendship in a crisis was incredible. With several of my team furloughed and others all home-based, I spent a year alone in the Chamber offices and it was during this time that I began to record videos for sharing on social media, explaining the support and

When I was interviewed for the role, I had a very clear vision for our Chamber; to become a modern, inclusive and engaging Chamber for the future. more news online - www.dorsetchamber.co.uk/news

guidance that was available for businesses during this incredibly difficult time. The videos gained huge traction and were welcomed by the business community. I ended up recording around 50 videos and people still sometimes comment to me how helpful they were. I believe we were possibly the most visible Chamber of Commerce in the UK during the pandemic. Back to work, 2021 saw our acclaimed menopause awareness campaign, raising awareness for both men and women on the impact of the menopause on women in the workplace. The campaign took the form of events with experts for both women and men “Let’s Talk About the Menopause” as well as a social media campaign, articles in the media and people being honest and sharing the impact of the menopause on them. The campaign was an incredible success and we were hailed as leaders in tackling and talking about what still is a highly taboo subject. 2022 saw us focus on ESG and wellbeing. With support from both local authorities, we ran a series of events all covering different aspects of ESG. We also launched our GU6 programme, supporting the positive mental wellbeing of our business leaders who can so often be overlooked. Huge thanks to our wellbeing sponsor Lester Aldridge. 2023 was also another great year for Dorset Chamber. We launched the Future Leaders Forum with the support of Mazars, a specific forum to support the personal and professional development of people in the workplace under 30. The programme has been a huge success. This year also saw the launch of the Dorset Business Festival, a major series of business events culminating in the return of the prestigious Dorset Business Awards after a 4 year hiatus. The festival was a huge success with over 800 people attending over 4 days. 2024 will see the return of the festival. After 10 years I feel incredibly proud of our achievements and this was recognised this year by being in the top five UK Chambers of the Year. I am proud of the connected, professional, inclusive and approachable community we have developed and will continue to focus on doing the absolute best I can. There is still so much we want to achieve.

A huge thank you to everyone who has supported me over the years. Ian Girling

Chief Executive, Dorset Chamber 9

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DORSET BUSINESS FOCUS / PREMIER PARTNER NEWS

President’s Column by Tony Brown As we stand at the threshold of a new year, it is with great anticipation and enthusiasm that we extend our warmest wishes to the members of our business community. The business journey is one filled with challenges, triumphs and endless possibilities and as we collectively step into the year ahead let us embrace the opportunities that lie on the horizon. To our visionary leaders and dedicated entrepreneurs may your businesses soar to new heights navigating the ever-changing landscape with resilience and innovation. I hope that your endeavours are met with prosperity and your hard work be rewarded with the success that it deserves. The diversity of industries represented within our membership is a testament to the richness of talent and expertise that defines us. Together we form a tapestry of creativity and determination, each thread contributing to the vibrant fabric of the Dorset Business community. As you embark on the exciting journey that the coming year holds, know that Dorset Chamber stands behind you. Here’s to a year of growth prosperity and the fulfilment of your boldest aspiration’s. May your businesses flourish, your ventures thrive and your contributions to our shared success be celebrated. Wishing you all a prosperous and joyous year ahead. 12

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Premier League football player helps with citizenship and respect AFC Bournemouth men’s first team player Lewis Cook visited Pokesdown Community Primary School to take part in the Community Sports Trust’s respect and citizenship project. The midfielder was joined by club legend Steve Fletcher and the duo spent time answering questions and helping students consider what constitutes respectful behaviour. The project is sponsored by Goadsby, who are a leading independent estate agent in central Southern England, covering Dorset, Hampshire and South Wiltshire. The company, who are one of the UK’s top-ranked property providers, are official partners of the Community Sports Trust and sponsor the respect and citizen school project. Last season, 127 respect and citizenship sessions were delivered to primary schools in Dorset and Goadsby provided booklets which include fun activities and games, whilst also showing examples of how we can show respect in football. The workshop was held during Anti-Bullying Week and provided an understanding to the pupils on how to treat their peers. Steve Cuss, head of Community Sports Trust, said: “I’m always amazed at the

different topics that are being talked about at schools and how the school children and the teachers are doing fantastic work around some of those discussions. “For us to talk about respect in the lifestyle of schools and within the football environment to see how the two marry up is really important.” Paul Stewart, managing director at Goadsby Commercial, added: “We would like to thank the Club for supporting our Respect and Citizenship campaign with the presence of Lewis Cook and Steve Fletcher today. “It has been a privilege to witness the efforts of Steve Cuss and the Community Trust team, who have visited thousands of schoolchildren in the last 10 years. “Watching Steve and his colleagues engage the children in such a fundamental value of showing everyone respect is For us to talk about respect in the lifestyle of truly inspiring. Keep up the good work.”

schools and within the football environment to see how the two marry up is really important. /company/dorset-chamber/

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DORSET BUSINESS FOCUS / NEWS

The Dorset Chamber Board L-R: Lesley Keets, Blue Sky Financial Planning; Toni Taylor, Tru Talent; Gareth Sherwood, Dorset Chamber Vice-President, YMCA Bournemouth; Gail Ninnim, Ocean Automotive; Ian Girling, chief executive, Dorset Chamber; Tony Brown, Dorset Chamber President, Y-Not Finance; Helen Stacy, Aspire Jobs; Matthew Fretten, Frettens Solicitors; Caron Khan, Past Dorset Chamber President, Caron Khan Consultancy

Upbeat chamber looks ahead to anniversary year At this year’s AGM sponsored by Cordoba Rewards, Tony Brown was appointed the president of Dorset Chamber and received the chain of office ahead of its 75th anniversary year. Tony succeeded outgoing president Caron Khan at a packed annual meeting when members heard of a ‘successful year’ despite the challenging business environment Tony Brown, who is managing director of Ferndown-based Y-not-Finance, will be supported in his role by new chamber vice-president Gareth Sherwood, who is chief executive of Bournemouth YMCA. Tony said: “As we navigate the challenges and opportunities that lie ahead, I am eager to build upon the strong foundation laid by my predecessors and work collectively with each and every one of you, to help move

The Dorset Chamber Ambassadors L-R: Juliet Beardsley, Martin Beardsley Limited; Elaine Wilkins, Antony Batty & Co; Nicki Cluley, Lewis-Manning Hospice Care; Lee Taylor, Woodstock Legal Services; May Palmer, Harry J Palmer Ltd; Emily Turgoose, Life Matters; Kimberley Davies, Trethowans; Michaela Smith, imposter syndrome & conscious leadership coach; Ian Girling, Dorset Chamber; Jamie Forster, Motley Digital ltd; Helen Stacy, Aspire Jobs Ltd; Liz Hutchings, Total Guide to Dorset; Clare Trevarton, CT Productions Ltd; Debbie Frith, The Passionate PA; Mandy Fitzmaurice, Purple HR Ltd; Nick Bryant, Azets; Michael Matthews, The Hilton Bournemouth

our chamber to even greater heights.” Chief executive Ian Girling hailed the achievements of the past 12 months, which included the chamber’s first Business Festival of its kind. The chamber – Dorset’s leading business support organisation and the county’s ‘voice of business’ – was also named as one of the top five chambers of commerce in the UK during 2023. It celebrates its 75th anniversary in 2024, which will include the return of the Business Festival over a fortnight, including the Dorset Business Awards. Ian Girling, marking his 10th anniversary in charge of the chamber, told nearly 100 members: “It has been another successful year. “Our highlight of 2023 was the Dorset Business Festival, a four-day celebration

It’s been extremely challenging for businesses over the last four years with unforeseen global challenges and we will continue to do our absolute best for our business community. 14

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that included a networking launch, a major conference and expo and the return of the Dorset Business Awards. The festival will return in October 2024 over a two week period.” Ian added: “It’s been extremely challenging for businesses over the last four years with unforeseen global challenges and we will continue to do our absolute best for our business community.” The annual meeting also included board and ambassadorial appointments. This included Helen Stacey, who is managing director of Aspire Jobs, was appointed as the chair of the Dorset Chamber Ambassadors and joins the board of directors New ambassadors joining include Clare Trevarton of CT Production Ltd, Karen Parkinson of Keith Spicer Limited, Michael Matthews of The Hilton Bournemouth, Nick Bryant of Azets, Lee Taylor of Woodstock Legal Services, May Palmer of Harry J Palmer Ltd and Michaela Smith. Following the annual meeting at the Bournemouth Highcliff Marriott Hotel, the chamber held its Christmas lunch for nearly 200 people – one of the highest attendances for many years – when £1,744 was raised from a raffle for Diverse Abilities.

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

Greendale Construction starts £3.2 million contract for Poole Museum

Happy Anniversary. Five years in print !

Chartered Building company, Greendale Construction Limited, has been appointed as main contractors on the £3.2 million contract to complete Phase 2 of Poole Museum for Bournemouth, Christchurch and Poole Council (BCP Council). The project, which continues on from Phase 1, Salix, which was also completed by Greendale Construction, will focus on three main areas; Oakley’s Mill, Wool Hall, and Scaplen’s Court. At Oakley’s Mill, Greendale will be involved with the strip-out of the main museum and fit out of four floors, including new floors, walls, ceilings, fire doors and completely updated mechanical and electrical (M&E) systems for the exhibition spaces. The existing lift shaft will also be adapted to allow for a new wheelchair accessible lift to be installed. Wool Hall will benefit from an infill of the floor to bring the level up, new finishes and new fire doors, as well as new M&E installations. Scaplen’s Court will also receive a strip-out and fit-out out with new floors, walls, ceilings, fire doors and updated M&E systems. Chris Cave, Commercial Director, Greendale Construction commented: “Greendale Construction is delighted to have been appointed as main contractors on this fantastic project. “A major focus of the project is to open-up the buildings doubling public and display space. “We will also be making the museum accessible for all, with new ground floor accessible WCs, level access and new lifts – including a lift in Scaplen’s Court for the first time.” www.greendaleconstruction.com

This issue marks the fifth anniversary of Dorset Business Focus Magazine. Over the last 60 issues, we’ve been proud to share the wonderful stories from Dorset Chamber members, showcasing their successes, insights and expertise. Thank you to the talented team at Pulford Publicity, Louis Pulford and Ben Pulford, who along with the editorial team at Dorset Chamber, Caroline Sharp and Greg Lear, have helped to make this magazine the most widely read printed business publication in the area. Thank you for supporting the magazine with your advertising, editorial or by simply reading it. Here’s to the next five years! more news online - www.dorsetchamber.co.uk/news

January 2024 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEWS

The Dolphin Poole welcomes Dorset’s first Wenzel’s bakery The Dolphin Poole is expanding its food and beverage offering by welcoming Wenzel’s bakery to the centre. Wenzel’s operates over 100 stores across the UK, including over 50 in London, with the current nearest bakery situated in Southampton. The Poole store will be the first to open in Dorset and the South West. The new bakery will create 15 new job roles at The Dolphin Poole, ranging from management to sales assistants focused on delivering excellent customer service to the heart of the town. Wenzel’s will primarily cater to takeaway customers, but seating will accommodate those who wish to pause and savour their freshly baked goods in-store. John Grinnell, Centre Manager at The Dolphin Poole, said: “It is very exciting to be welcoming Wenzel’s to The Dolphin Poole. Our offering continues to grow as a community destination for healthcare, education, working, shopping, and leisure, we’re committed to ensuring there are plenty of fantastic food and beverage outlets to choose from. “Wenzel’s has an excellent reputation as a quality bakery, and we’re delighted that Poole has been chosen as the destination for the brand’s first store in the South West.” www.dolphinshoppingcentre.co.uk

Woodstock Legal Services secures back-to-back victory at National Awards Woodstock Legal Services has once again been recognised as the ‘Best Landlord Legal Services Provider’ at the National Landlord Investment Show (LIS) Awards 2023, marking it their second consecutive win in this category. The award ceremony, held at the De Vere Grand Connaught Rooms in London, celebrates exceptional achievements in the UK’s landlord and property investment sector. This year’s award highlights Woodstock’s excellence in providing comprehensive legal advice on property investment, tenancy agreements, dispute resolution, and eviction procedures, especially critical amidst significant reforms in UK landlord and tenant law, including the Renters (Reform) Bill and the Renting Homes (Wales) Act 2016. Carly Jermyn, CEO of Woodstock Legal Services, commented on the win: “Securing this accolade from the National LIS Awards for the second year in a row is not just an honour; it reflects our team’s expertise in landlord law and our commitment to our clients. “With a growing team of dedicated professionals, we’re excited to continue leading the way in legal innovation for the landlord and tenant sector.” www.woodstocklegalservices.co.uk more news online - www.dorsetchamber.co.uk/news

DORSET BUSINESS FOCUS / NEWS

Meet the Winner The Dorset Business Awards 2023 attracted an incredibly high pedigree of entries, making it a challenging process for our independent panel of judges. We asked the winner of the Technology category, ESET UK, to share their story… ESET is a leading digital security provider, consistently demonstrating excellence in the tech industry. Their commitment to offering innovative solutions has protected their customers from even the most advanced threats for the past 30 years. By combining knowledge and innovation across 13 research and development centres around the globe, they detect more than 300,000 unique, new malware samples every day. ESET has been credited with many discoveries and regularly scores accolades for their research. These include several high-profile discoveries, such as Industroyer, Krook, and Lojax, in addition to detecting and identifying an early malicious software attack against Ukraine in 2022. Internationally recognised as an industry leader, ESET experts regularly share insights and perspectives on the latest

threats and trends, helping businesses and individuals stay informed and prepared. As one of the most referenced and active contributors to the MITRE ATT&CK® knowledge base of adversary tactics and techniques, ESET has received over one hundred consecutive VB100 awards, rated Gold by AV-Comparatives. ESET’s branding, Progress.Protected., is a reflection of their dedication to innovation. Offering design solutions that empower people to harness the power of tech without fear of security compromise. This is further demonstrated by their corporate social responsibility initiative, Safer Kids Online The initiative makes a valuable and sustainable contribution to protecting future generations by providing free access to fun and educational content - much of which is developed with insights from child psychologists. They collaborate with partners,

including AFC Bournemouth’s Community Sports Trust, to deliver engaging sessions to local schools spreading awareness about the dangers online and providing tips and tricks on how to safely embrace the opportunities that technology provides. This initiative enables ESET to fulfil its social responsibility as a company and lead the way as a forward-thinking organisation that is shaping a safer online community for everyone, everywhere. To find out more about ESET UK visit www.eset.com/uk Other finalists in this category were: Crowd Comms and the RNLI Data Team

L-R: Sally Warlow, UK marketing design lead, ESET UK; Lina Radwanski, brand and marketing consultant, ESET UK; Hannah Ballard, enterprise sales development representative, ESET UK; Jake Moore, global cybersecurity advisor, ESET UK

January 2024 | Dorset Business Focus

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DORSET BUSINESS FOCUS / BUSINESS PARTNER NEWS

L-R: Caroline Onslow-Bartlett, head of new business & marketing, Enhanced; Ian Girling, chief executive, Dorset Chamber; James Cripps, chief executive, Enhanced

Enhanced goes platinum at Dorset Chamber Dorset Chamber has welcomed IT support and solutions specialist Enhanced as a new Platinum Business Partner. It has signed up the Poole-based firm to the highest level of membership to champion business in Dorset and help drive the chamber forward. Enhanced, which was founded in 1994, has been a chamber member since 2007 but wanted to step up its involvement at the county’s leading business support organisation.

Dorset Chamber Chief Executive Ian Girling said: “Enhanced is a forward-thinking business with an excellent reputation. “It is a perfect fit for our business partner programme, which consists of dynamic and ambitious businesses who make a considerable contribution to the success of the chamber. All at the chamber are looking forward to working together closely with Enhanced.” Enhanced Chief Executive James Cripps said: “We are excited to become a Platinum

Business Partner with Dorset Chamber. It’s a privilege to represent the IT sector and join some exceptional fellow members on the business partner programme. “We’re looking forward to building valuable relationships with other businesses, raising our brand awareness in Dorset and further afield and getting involved in more events and initiatives.” www.enhanced.co.uk

Morebus scoops another prestigious award Local bus company Morebus is celebrating once again after its parent company was named UK Bus Operator of the Year. Scooping three accolades in this year’s UK Bus Awards – also including the title of Top Shire Operator – the firm is now confirmed as the nation’s best, according to the UK Bus Awards. Andrew Wickham, managing director of MoreBus, said: “We’re absolutely thrilled to receive these prestigious awards – and they are thoroughly deserved by our excellent team, here at Morebus in Dorset and across our operators on the south coast. “It is the third time we have won this accolade – with awards also in 2017 and 2018 – and only two other companies have ever achieved this. It is wonderful recognition for the talents of all my colleagues here – from our skilful engineers, to the managers who ensure everything runs smoothly, the cleaners who keep our buses looking good, and of course our drivers who are the daily contact point for our passengers. “To be named top operator is an incredible achievement – and I am very very proud of each and every one of my colleagues.” www.morebus.co.uk 22

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New Faces, New Places

DORSET BUSINESS FOCUS / NEWS

Celebrating new roles being filled within the Members of the Dorset Chamber

Elaine Wilkins becomes a Director of Insolvency Practitioner, Antony Batty and Company’s Bournemouth office. Elaine joined Antony Batty & Company’s Bournemouth office in March 2020 as the Business Development Manager and has been instrumental in establishing the company as one of the leading independent firms of Insolvency Practitioners in the town and the wider Dorset area. In recognition of her work, she was appointed a director of the Bournemouth office in December 2023.

Warm welcome for James Ellis Jones Solicitors has strengthened its team with the appointment of a highly qualified crime lawyer. The regional law firm, with more than 170 staff including 22 Partners, has welcomed James Constable as a Senior Associate Solicitor. James is based in Ellis Jones’ London office and will work closely with colleagues in five offices across the south coast in Bournemouth, Poole, Ringwood, Swanage and Wimborne. www.ellisjones.co.uk

Intergage appoints new Group Head of AI B2B marketing specialist Intergage has created a new Group Head of AI role, appointing former Intergager Luke Williams. Marketing technology specialist Luke has rejoined Intergage for his third spell at the company. In his new group role at Intergage, Luke will help the directors to identify, evaluate and implement AI technology to further increase productivity, enhance quality and seize new opportunities. www.intergage.co.uk

www.antonybatty.com

New leaders as PKF Francis Clark gears up for a new era PKF Francis Clark has announced a transition to new leadership in preparation for the retirement of managing partner Andrew Richards next year. Paul Crocker has been elected to the role of chief executive officer, while Scott Bentley becomes chief operations officer. Both have been part of the firm’s management structure for some time, serving on both the firm’s executive committee and management board.

Steele Raymond rounds off excellent 2023 with three senior hires Leading regional law firm Steele Raymond has bolstered its growth momentum with three strategic hires across its residential, private client, and business services teams. New Residential Property partner Tim Higham, a seasoned expert in residential property law from Trethowans, brings a wealth of experience in conveyancing, sales, purchases, mortgages, and rights over land. Senior Associate Jane Lynch joins the firm’s Wills, Trusts and Probate team. Previously a private client solicitor, Jane provides extensive expertise in advising high-net-worth individuals and complex family dynamics on their wills, trusts and probate needs. Understanding business services’ vital role in a law firm’s success, Steele Raymond has also welcomed Marketing Manager Rachel Hadfield to the team. Rachel has a background in professional services marketing and PR, having most recently held the position of Head of Marketing, South at Azets.

Residential Property Team boosted with appointment of experienced residential conveyancer Amidst an ongoing period of continued growth across the firm, Woodstock Legal Services has further strengthened its leading residential property team offering with the appointment of specialist conveyancer, Bethany Hudson. Yorkshire-based Bethany joins Woodstock Legal as a Consultant Conveyancer from national law firm Taylor Rose, having previously worked for other regional law firms across the Hampshire region. Her previous experience working within the estate agency and mortgage industry gives her a further unique insight into dealing with a whole array of property matters.

www.pkf-francisclark.co.uk

www.steeleraymond.co.uk

www.woodstocklegalservices.co.uk

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DORSET BUSINESS FOCUS / NEWS

Associated Town Chambers Bridport Business Chamber of Trade and Commerce www.bridportbusiness.org.uk Our mission is to ensure that Bridport provides the ideal environment for businesses to thrive and to supply the goods and services that the town and surrounding area needs to remain economically vibrant.

Dorchester Chamber for Business www.dorchesterchamber.co.uk We play an active role helping to promote local business and enterprise, representing a wide range of businesses both large and small. Our priority is to help our members work together to boost trade. In addition, we are also working with community partners on our Retain & Retrain campaign to promote apprenticeships and similar initiatives to further enhance employability in Dorchester.

Gillingham Chamber of Commerce and Industry www.gcci.co.uk Gillingham Chamber of Commerce and Industry has been around since the 1930s. Many of our members come from outside the High Street where diversity encompasses old family firms, industrial estate units and new modern work from home and digital businesses. We are very much involved in local initiatives and other groups such as Town Council, Gillingham School, Gillingham in Gear, Dementia Friends, Town Team in particular.

Shaftesbury Chamber of Commerce

www.shaftesburychamber.co.uk The Shaftesbury Chamber has around 100 members from its two business parks and independent High Street businesses. They hold monthly networking meetings and are very active in the development of the town’s economy. Unlike many other towns, Christmas lights and activities are entirely run and paid for by chamber members.

Sherborne Chamber of Trade and Commerce

www.sherbornechamber.co.uk The Sherborne Chamber of Commerce exists to promote its members’ businesses and the wider business community. It has a membership in excess of 150. The chamber is involved in just about every event that takes place in the town, supporting the Sherborne community, attracting media interest and creating a memorable experience for visitors to the town.

Swanage & District Chamber of Trade www.swanagechamberoftrade.co.uk We have many ways of helping to promote all businesses in Swanage, the most popular of these is the Swanage Map. This is provided to tourists free of charge through all local hotels and the tourist information centre. As a member, you will be taking an active part in helping develop business opportunities in Swanage.

SturBiz - Sturminster Newton Chamber of Commerce

www.facebook.com/SturBiz The Sturminster Newton Chamber of Commerce was set up in 2018 and named SturBiz for simplicity. Its mission is to promote and enhance Sturminster Newton and surrounding area’s economy and its businesses and support a thriving and effective business community.

Weymouth & Portland Chamber of Commerce

www.wpchamber.co.uk The chamber has been supporting businesses for over 100 years, encouraging and inspiring businesses of all sizes. We’ve helped many people to find their feet in the local business community, by providing an environment where they can connect with likeminded people. In recent years we’ve represented the concerns of businesses to the local councils, contributing to a significant cut in the cost of car parking charges. We played an important role in the establishment of the Weymouth BID, in whose operation we take a keen interest.

#GetBusinessDone

Goadsby assist LewisManning Hospice Care with their retail expansion

L-R: Edd Watts, retail department manager, Goadsby; Susan Newcombe, director of retail, Lewis-Manning Hospice Care

January 2024 | Dorset Business Focus

Goadsby’s Retail Department were pleased to have been involved with assisting local charity, Lewis-Manning Hospice Care in expanding their network of shops across the region. Edd Watts, Manager of Goadsby’s Retail Department, has worked alongside the charity in recent years to help double their existing network, with new shops opening in Swanage, Poole, Winton and Ringwood, with further openings in the pipeline. Edd has worked closely with Su Newcombe, the charities /company/dorset-chamber/

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Retail Director in identifying key locations for the charities expansion in the region, either through Goadsby’s existing landlord portfolio or by sourcing new premises through his contacts within the property sector. Edd Watts, commented: “It has been a pleasure to work with Su and the team at Lewis-Manning Hospice Care over the last couple of years. With our local knowledge and connections within the property market, I hope we have been able to secure sites that will be strategically beneficial to the success of Lewis-Manning’s fundraising for the foreseeable future.” www.lewis-manning.org.uk @DorsetChamber

DORSET BUSINESS FOCUS / NEWS

Triple success for chartered surveyors at Savills Three surveyors from Savills south coast development team have passed their APC qualifications to become chartered. Toby Drax, Eddie Field and Malcolm Kilpatrick all followed the RICS valuation and development pathway, a two-year programme. Toby and Eddie joined through the Savills graduate scheme, while Malcolm started at the company five years ago as an apprentice, gaining a first class degree before joining the graduate programme. Colin Wilkins, head of Savills south coast development team, which is split between the firm’s Southampton and Wimborne offices, says: “We are very proud of Toby, Eddie and Malcolm’s successes. “Becoming professionally qualified is a journey over time which requires commitment and personal discipline. “Within Savills we encourage our employees to follow the pathways for qualification and to continue further learning, with these results testament to the hard work these three individuals have committed to developing their wealth of experience and depth of relevant knowledge.”

L-R: Malcolm Kilpatrick, chartered surveyor, Savills; Toby Drax, chartered surveyor, Savills; Edward Field, chartered surveyor, Savills

www.savills.co.uk

College secures funding for green construction careers A government funding boost will help Weymouth College to deliver highquality training and kickstart careers in green construction in the Dorset area. Weymouth was among colleges, universities and other training providers across the UK selected to receive a share of £200million in the latest round of the Local Skills Improvement Fund (LSIF) and Skills Injection Fund. The funding will help transform skills training so that local businesses can continue to tap into the workforce they need to thrive, while helping more people to secure good jobs closer to home. The innovative projects will support people to gain the skills needed to launch careers in the green sector and support the local economy to grow. Education Secretary Gillian Keegan 30

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said: “This investment is about boosting local industries, building people’s skills and ultimately futureproofing our economy and the career prospects of the next generation. “Our local skills projects will bring together regional organisations, businesses and education providers to respond to the specific needs of employers, building an increasingly skilled workforce and growing local economies. “Whether it is green skills, construction, engineering or digital, thousands more people can now gain the skills they need to secure good jobs closer to home. These are long-term plans that will ensure every area can have a brighter future.” www.weymouth.ac.uk/ subjects/green-skills @DorsetChamber

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DORSET BUSINESS FOCUS / NEWS

AI partnership boosts NHS care and working environments Bournemouth University has teamed up with ImproveWell, a real-time feedback solution for staff to improve health and care, to use Artificial Intelligence (AI) to turn NHS frontline workers’ feedback into digestible evidence to support decision-making for the first time. ImproveWell is a digital platform that collects real-time feedback from NHS workers on changes that could improve staff and patient experience. Currently, this data is displayed thematically to tell teams what changes are being suggested and how staff morale is tracking. An Innovate UK grant has enabled Bournemouth University and ImproveWell to enter into a Knowledge Transfer Partnership (KTP) to develop bespoke AI models for the platform, building on existing data science and business intelligence capability.

This KTP will allow the platform to provide AI-powered data insights, enabling teams to quickly identify the most promising ideas and frequently reported challenges, and analyse characteristics that make ideas successful. Finn Morgan, Business Engagement & Knowledge Exchange Manager at Bournemouth University said: “KTPs are a tried and tested government scheme that has helped ambitious, growth-oriented businesses to gain a competitive advantage over their rivals. “Bournemouth University has worked with businesses across the UK on KTP projects and we are keen to build on that track record. If you want to find out more, then we’d be delighted to speak with you.” www.bournemouth.ac.uk

Pulford Publicity celebrates 21 years Joining in with the celebrations of the 75th anniversary of the founding of the Dorset Chamber is Pulford Publicity, which not only congratulates the Chamber on its milestone achievement, but in the same year celebrates its own anniversary of 21 years in business. The family-run company has been publishing the Chamber’s ‘Dorset Business Focus’ magazine for the past five years. Pulford Publicity was established 21 years ago in Ferndown, Dorset (originally under the name Page & Pulford) to publish in-house community magazines. It has since grown and developed in the hands of brothers Ben and Louis Pulford and their mother Janine, who originally co-founded the company in 2003 after being made redundant. As well as their community magazines, Pulford Publicity undertakes commissioned work including the ‘Dorset Business Focus,’ ‘Living Well Magazine’, council publications and event programmes. The in-house community magazines, ‘Dorset View’ and ‘Viewpoint’ are delivered to tens of thousands of households in East Dorset and West Hampshire every month. Additionally, they can be read online at www.dorsetview.co.uk where even more more news online - www.dorsetchamber.co.uk/news

local news is published. The company also makes use of various social media channels, the most recent of which is TikTok. Last year Pulford Publicity expanded by acquiring three new community titles ‘The Mudeford Magazine,’ ‘BH Six & Seven‘ and ‘The Bulletin’ all

based in the BCP Council area. It’s always good to end on a statistic, so how about this? Pulford Publicity publishes and distributes over three quarters of a million magazines each year. www.pulfordpublicity.co.uk

L-R: Ben Pulford, Tony Brown, Louis Pulford and Piano Man Matt Black at Pulford Publicity’s charity of the year dinner and auction.

DORSET BUSINESS FOCUS / NEWS

MYTIME 10th Anniversary Ball MYTIME Young Carers hosted an unforgettable 10th Anniversary Ball at Bournemouth’s Hilton hotel in November 2023, gathering 240 members of the local community for an evening of generosity and celebration. The event, generously sponsored by MYTIME’s partner and friends, Frettens Solicitors, surpassed all expectations by raising over £20,000. The funds collected have significantly contributed to MYTIME’s Operation Christmas campaign, ensuring the delivery of 1300 Christmas bags to young carers in Dorset and the Isle of Wight. MYTIME Young Carers’ primary goal is to support young carers responsible for loved ones at home, especially during challenging times like Christmas. The Operation Christmas campaign aims to bring joy to these young heroes by delivering specially curated goody bags. Thanks to the overwhelming success of the 10th Anniversary Ball, this initiative has received substantial funding, ensuring the delivery of these bags and spreading Christmas cheer to young carers. www.mytimeyoungcarers.org

Julia’s House named UK’s Number One Charity to Work For Julia’s House, the Dorset and Wiltshire children’s hospice, has been named the UK’s ‘Best Charity to Work For’ in the prestigious Best Companies Awards 2023. The charity was praised for its ‘compassion, care, and excellence’ and for ‘supporting staff to be the best they can be in an emotionally demanding but immensely rewarding environment.’ Martin Edwards, Chief Executive for Julia’s House, said: “Julia’s House recognises that healthcare staff come under huge pressures, and there is a national shortage of nurses and carers. It is therefore vital to look after our staff to an exceptional standard, and to be one of the best employers in the country. This directly affects the quality of care that the children and their families receive.” “While the Best Companies award is a great acknowledgement of all that we do here to make Julia’s House a world class place to work, we’re not complacent. We will continue to listen to and learn from our staff, adapt and evolve our work environment and share new and innovative ways of growing and supporting everyone.” www.juliashouse.org

b4b-Developed Mobile App Wins National Award Poole digital agency b4b Marketing is celebrating after one of their mobile apps won first prize in the 2023 Santander X Start-Up Awards, beating off competition from 1,500 other entrants. The app, named Snowball, is a free, simple to use app available on both iOS and Android that allows people with disabilities to add, rate and review the accessibility of venues worldwide. Created by b4b’s dedicated software team, the app is the brainchild of Simon Sansome, who created a Facebook page called Ability Access in 2016, which he used to promote disability awareness through informative posts and videos. The page gained around 85,000 followers globally, becoming the most followed disability-focused page on Facebook. Snowball was launched publicly in early 2022 and since then, it has amassed thousands of reviews integrated with Google Maps, making it the largest and most comprehensive database of accessible facilities in the world. With its user-friendly interface and wealth of crowd-sourced information, Snowball has become an indispensable tool for people with disabilities looking to navigate the world around them. www.b4b.co.uk 34

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Abbie Markham, software account manager, b4b Marketing; Jed Murray, software project manager, b4b Marketing /dorsetchamber

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DORSET BUSINESS FOCUS / NEWS

Dorset Skills Day 2024 Free Skills Event for Employers: 22 Feb Do you need more skilled people in your team? Head to the Springfield Hotel in Wareham on 22 February for this free event for employers (of all sizes and sectors). Hear from employers with good news stories and ideas to share to support your business. Find out about free and funded training, and how to choose the right option for you, including Apprenticeships, Boot Camps, T-Levels and Free courses.

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Through the day you can also meet other local employers and training providers, join Q&As and hear about how to: • Employ and train workers with special needs • Employ and train older workers, P/T workers • Buddy up with other employers to train in similar or specialist roles • Develop partnership opportunities with schools and colleges • Offer work placements and career opportunities for young people Open all day between 8am - 2pm Drop in and browse the expo and stands or join the 15 min speaker sessions (10-12). Free parking and refreshments provided. Come along and discover support available for your business.

DORSET BUSINESS FOCUS / INTERNATIONAL TRADE

International Trade Updates

Navigating the C mplex World of

Hazardous Goods Packing Jon Felton, works director, John Pipe International

In global trade, the correct packing of hazardous goods is critical. In this article, Jon Felton, Works Director, at John Pipe International, a Dorset-based, leading provider of export packing and freight services, shared his expertise on the transportation of hazardous goods. For potentially dangerous materials, the packing demands meticulous attention to detail and compliance with regulations. Regulatory changes can be frequent, and it’s vitally important for businesses

involved with hazardous goods to remain current with the latest regulations. Lithium-ion batteries in particular, have frequent regulatory changes. As usage of these batteries increases, it’s important to take advice and guidance on the transportation of hazardous goods and substances from a fully trained expert like John Pipe International. Governments worldwide have established comprehensive regulations to oversee the transportation of hazardous goods. Adherence to these is a moral obligation to protect human lives and the environment. Further, individuals taking household items out of the UK must also comply with packing regulations and transport them accordingly. For example, bleach or paint for house renovation, even in small amounts, would need to adhere. One significant factor in accidents involving hazardous materials is human error. Adequate

As global trade expands further, the importance of correct packing practices for hazardous materials is imperative.

training of personnel involved in the packing process is non-negotiable, including both the technical aspects of packing and the emergency response procedures. Selecting the right packaging materials with the correct labelling and documentation is another vital part of the shipping of hazardous goods. Accurate and clear labelling is paramount here. Every package must have labels indicating the nature of its contents and any associated risks. Meticulous documentation, including a Dangerous Goods Note and a Material Safety Data Sheet, must accompany the goods to notify everyone in the supply chain about safe handling procedures. In conclusion, the packing of hazardous goods is a challenge that requires regulatory compliance, technical expertise, and environmental consciousness. As global trade expands further, the importance of correct packing practices for hazardous materials is imperative. It’s not just about protecting products; it’s about safeguarding our world. For further advice and information, contact sales@johnpipe.co.uk www.johnpipe.co.uk

International Trade with Dorset Chamber Dorset Chamber offers a full range of exporting services and can support export requirements including documentation, payments, customs, training and advice. All businesses can access our services, and some are offered at discounted rates through Dorset Chamber membership. Whether you're already exporting or exploring it, get in touch today and discover how we can help. Contact us at international@dorsetchamber.co.uk, or call us on 01202 714804. 38

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DORSET BUSINESS FOCUS / INTERNATIONAL TRADE

Seize global opportunities at the Dorset Chamber’s International Trade breakfast event, hosted and sponsored by SmartBase. Guests can expect a morning of networking, best practice sharing, and engagement with fellow businesses and international trade experts. The event, featuring guest speakers Andrew Large, International Trade Advisor, and Jayne Codling, Innovation & Growth Specialist, promises an insightful Q&A session and valuable insights into overseas trading. With a focus on unlocking global growth, enhancing resilience, and ensuring compliance, this event covers essential topics such as expanding into international markets, optimizing processes, and exploring new trends. Whether you’re already trading overseas or contemplating it, this is a must-attend event.

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International Trade Training Diary

Date

Event

Time

Venue

Understanding Commodity Codes

9:30am – 12.30pm

Online (Microsoft Teams)

Understanding Exporting

9:30am – 12:30pm

Online (Microsoft Teams)

Methods of Payment

9:30am – 12.30pm

Online (Microsoft Teams)

International Trade Business Breakfast

9:30am – 12.30pm

SmartBase

Import Procedures

9:30am – 12.30pm

Online (Microsoft Teams)

Documentary Letters of Credit

9:30am – 12.30pm

Online (Microsoft Teams)

Agents and Distributors

9.30am – 12.30pm

Online (Microsoft Teams)

Jan

Sponsored by: SmartBase

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&WELLBEING

HEALTH

Embarking on a health-focused New Year’s resolution? New Year motivation for your workforce Using apps to monitor daily activities, such as walking, eating, and water intake, remains a popular method for goal setting. These apps can incentivise us by sending encouragement via rewards and badges and allow us to compete with friends and family. Whether they help you achieve 10,000 steps a day or train for a marathon, they all involve the same thing: motivation. Motivating staff is a recurring topic in HR discussions, with various theories gaining and losing popularity over the years. While individual motivation can fluctuate, a motivated workforce contributes to increased productivity and a more supportive, creative environment. Conversely, a lack of motivation can negatively impact organisational culture, reduce productivity, and raise staff turnover. Understanding employee drivers is crucial for boosting motivation. Managers can often identify what factors drive their team members during appraisals, regular performance reviews or by observing how they react to situations. Setting meaningful and achievable goals that still allow individuals to strive for success can help increase motivation, particularly when introduced in a supportive and encouraging environment. The start of a new year can be an excellent time to review your organisation’s appraisal scheme, reassess objectives, and align them with employee recognition, financial rewards, and incentives. This proactive approach can foster a motivated workforce, contributing to overall organisational success. Emma Starmer, senior employment law and HR advisor, Lester Aldridge www.lesteraldridge.co.uk 40

January 2024 | Dorset Business Focus

As the decorations are carefully packed away, and the celebrations begin to fade, the transition from the festive period to the new year marks a shift in focus. It’s a time when we bid farewell to the merriment of the holidays and embrace the possibilities that the coming year holds. The post-festive period often brings a mix of emotions and for some it can be very daunting to enter a new year full of anticipation and uncertainty. Taking care of our mental and physical health during the long, dark winter days is really important, and regular exercise and time spent outdoors can really support this. It’s no wonder that people choose New Year to set personal goals and resolutions that can be centred around self-improvement, positive lifestyle changes and with the coming of 2024, there is no better time to do this! Whilst building a healthier lifestyle is a fantastic objective, it is a lot easier said than done and without proper advice and guidance on steps to achieve your health-related goals, many people often struggle to adapt to this way of life and give up early into the new year. It’s definitely worth seeking expert advice and help in the form of a personal trainer or coach, and research shows that you’re way more likely to achieve your goals with this support. However, thanks to the power of digital, we can all have a helping hand to sustain those health habits, using the power of a health app on our phone. These digital tools can act as sort of personalised wellness companions, offering a variety of features to support your goals. Whether you’re focusing on fitness, nutrition, or mental well-being, health apps offer a wealth of resources. Before you choose the best fit for you, it’s worth doing your research – some are more expensive and more effective than others. Here’s a few for inspiration: My Fitness Pal - An excellent all-rounder, MyFitnessPal offers workout tracking, calorie counting, and a vast food database to help you manage your diet. Fitbod - A standout for strength training, Fitbod creates a workout plan tailored to your equipment, goals, and capabilities. Strava - It’s perfect for runners and cyclists with features for tracking, comparing, and sharing workouts. Balance - Offering guided meditation and relaxation tips, this apps is free for a year for some phone users, so worth looking into. Daily Burn - It offers a wide variety of workout videos, from HIIT to dance, pilates, and yoga. Peloton - While popular for its spin classes, Peloton also offers a range of fitness classes, from yoga to HIIT. Yoga Studio - Ideal for practising yoga at all levels, with classes ranging from beginner to advanced. For local ‘real life’ support, take a look at the Dorset Chamber membership directory and reach out to one of the great businesses locally who can help you achieve your goals. /company/dorset-chamber/

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DORSET BUSINESS FOCUS / NEWS

L-R: Caron Khan, past Dorset Chamber President; Ian Girling, Dorset Chamber Chief Executive; Tony Brown, Dorset Chamber President; Helen Stacy, chair of ambassadors; Gareth Sherwood, Dorset Chamber Vice-President

L-R: Ron Wain, managing director, Deep South Media; Lee Hill, managing director, Runway Growth Consulting Ltd

Annual General Meeting 2023 - The Marriott Hotel, Bournemouth - Sponsored by Cordoba Rewards

L-R: Gary Neild, managing director, Blue Sky Financial Planning; Theresa Higgins, chief operating officer, Dorset Chamber; Phil Popham, founder, Phil Popham Consultancy

L-R: Ian Girling, chief executive, Dorset Chamber; Sarah Milton PA to chief executive, Dorset Chamber

Business Partners Dinner - Italian Villa, Poole

L-R: Clare Trevarton, director of commercial operations, CT Christmas Lunch - The Marriott Hotel, Production Ltd; Juliet Beardsley, director, Martin Beardsley Limited; Bournemouth - Sponsored by Cordoba Rewards Kat Mieszkowska, chief operating officer, Mploy Staffing Solutions Ltd

Matthew Birchall, finance manager, Cordoba Rewards

Events round up

Connecting in Nature Walk - Upton Country Park - Supported by Health & Wellbeing sponsor Lester Aldridge

Construction & Design Sector Event - Sponsored by Bournemouth & Poole College

Simply Networking Live - Sponsored by Lighthouse Poole

L-R: Paul Taylor, business development manager, Dorset Chamber; Stacy Howlett, business development account manager, Bournemouth & Poole College

L-R: Paul Taylor, business development manager, Dorset Chamber; Lucy Funnell, corporate development executive, Lighthouse Poole; Caroline Attreed, corporate fundraiser, Julia’s House Children’s Hospice

January 2024 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEWS

Upcoming Dorset Chamber Events Venue: Marsham Court Hotel Date: January 18, 2024 Time: 8.00am - 10.00am Cost: Free | Open to all

Free networking event Bring a contact Meet the Dorset Chamber team

Scan to book online

Coming to a Dorset Chamber event? Why not car share and cut your carbon emissions? If you’re interested, contact events@dorsetchamber.co.uk and let us know where you’re coming from. We’ll try and match you with someone else who is interested.

January 2024 | Dorset Business Focus

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DORSET BUSINESS FOCUS / NEW MEMBERS

Dorset Chamber welcomes our New Members

Castra Solutions Ltd www.castrasolutions.co.uk Aylesbury Castra Solutions is a vendor agnostic IT consultancy and service provider. We always take a requirement led approach in order to find the right solution for your needs. We specialise in providing wired and wireless network solutions. Our team can help with anything from fixing issues with an existing installation to designing, installing and maintaining a new solution.

Human to Human www.ruthkrichards.co.uk Dorset I support people to work together better. Business success and employee engagement depend upon a strong culture, excellent communication and effective collaboration – especially in a hybrid working world. I provide consultancy, training, facilitation and coaching

Quantum Chiropractic t/a Life Balance Chiropractic Centre www.lifebalancechiropractic.co.uk/ Poole Life Balance Chiropractic Centre is an award-winning family clinic in Poole, offering specialist chiropractic services and massage therapy. We deliver tailored individual treatment plans to bring fast and effective pain relief whilst addressing the root cause of the problem. We drive to improve the health and well-being of our clients and get them back to doing what they love. more news online - www.dorsetchamber.co.uk/news

Compassion in Business www.compassioninbusiness.co.uk Poole Led by Nigel Kilpatrick an accomplished C Suite and Senior Leadership Team member highly regarded in the field of sales, marketing and business development. As a hands-on people manager, dedicated coach, and compassionate leader, he has had the privilege of helping hundreds of individuals unlock their true potential and achieve remarkable success.

Octima Marketing Ltd www.octima.co.uk Poole Octima provides outsourced marketing to small and medium sized businesses, championing your brand to your customers, new and existing. Our range of services include marketing strategy, social media, copywriting and PR, design, email and digital marketing, exhibition management and more.

Sentinel www.sentinelfs.co Poole Sentinel, a Fire Prevention & Security firm, excels in delivering, installing, and servicing fire and security equipment. We aid numerous residential care providers in transitioning from analogue to digital systems before the BT Switch Off, with our successful Warden Call solution. Our commitment is to prioritise clients’ safety, security, and confidence by consistently placing them at the core of our operations, ensuring satisfaction with our products and services.

Dorset Mortgage Group www.dorsetmortgagegroup.co.uk Bournemouth Dorset Mortgage Group are local, family run, Mortgage, Protection and Insurance specialists with over 30 years’ experience. We have access to over 1000 mortgage products from across the mortgage market, including Buy to Let, Developer finance and Specialist lending. We also specialise in Life Cover, Critical Illness Cover and Family Protection, as well as Business Protection, Home and Landlord Insurance.

Quostar Solutions www.quostar.com Bournemouth QuoStar Solutions Limited is a rapid growth, privately held information technology service, support and consultancy firm headquartered in the United Kingdom. As a premier-level IT resource provider, QuoStar delivers IT outsourcing, strategic technical and business consultancy, and a comprehensive range of enterprise-class managed IT services. With a national and international client perspective, QuoStar deliverables include managed hosting services, IT security systems, help desk resourcing, technology consulting, network integration, and outsourced operational management and support.

Village Hotel Bournemouth www.village-hotels.co.uk Bournemouth At Village Bournemouth there’s everything you want from a hotel, gym, restaurant and bar, all in one location. It’s what Bournemouth’s been waiting for. 45

DORSET BUSINESS FOCUS / NEWS

January 2024 | Dorset Business Focus

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Dorset Chamber discounted benefits for members In addition to the varied networking events that we run throughout the year there are many other benefit s that come with your members. If you have any questions about how to access them, please contact our friendly membership team on 01202 714800.

Business Legal Expense Insurance

Up to £100,000 per claim. Exceptions include Debt Recovery, Contract Disputes and Restrictive Covenants. Call Arc Legal on 02921 157571 stating you are a Dorset Chamber member. www.arclegal.co.uk/policyholder-information

Westfield Health Chamber Primary

Competitive Corporate paid plans, immediate cover on all benefits. Pre-existing medical conditions covered except Personal Accident. Call 0345 6021629 stating you are a Dorset Chamber member or email businessenquiries@ westfieldhealth.com www.westfieldhealth.com

24hr Legal/HR/Health & Safety/ Tax/VAT Helpline

For advice on any of the subjects above, call Arc Legal on 02921 157571 stating you are a Dorset Chamber member. www.arclegal.co.uk/policyholder-information

AXA Health Business Healthcare Cover

Complete the required page and activate the service for you and your employees. Call 0800 3897413 www. axahealth.co.uk/central-chambers

Swoop Chamber Finance Finder

Looking for business fi nance or grants? Call 020 3966 7585 stating you are Dorset Chamber member or visit www.dorset.swoopfunding.com/signup/ user

Chamber AA Roadside Breakdown Assistance

Moneycorp Discounted Foreign Exchange Rates

cover a single car or whole fleet, must be under 3.5 tonnes, from just £48.13. Available for you and your employees. Check for eligibility on 0800 551188. Contact 01202 714800 for the Dorset Chamber Access code.

Call Dorset Chamber 01202 714800 to register.

Are you importing/exporting, paying for a service abroad, receiving international funding? For preferential exchange rates and zero international fees.

01202 714800 | www.dorsetchamber.co.uk | membership@dorsetchamber.co.uk

more news online - www.dorsetchamber.co.uk/news

January 2024 | Dorset Business Focus

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Accountants & Tax Advisors

Architects

Albert Goodman, Taunton 0330 333 5039 www.albertgoodman.co.uk

DMW Architects Ltd, Wimborne 01202 884024 www.dmwa.co.uk

Arnold Accounting & Bookkeeping Services Ltd, Christchurch 07513 838434 www.arnoldaccounting.co.uk

Lionel Gregory Architects Ltd, Poole 01202 723157 www.lionelgregoryarchitects.co.uk

Azets, Poole 01202 717867 www.azets.co.uk/find-an-office/poole/?utm_ source=offsite-seo&utm_medium=directorylisting&utm_campaign=local-affiliates Bicknell Business Advisers Ltd, Bournemouth 01202 025252 www.bicknells.net Chorus Accounting Limited, Christchurch 01202332500, 9a and 10 Evelyn Partners, Bournemouth 02380 827600 www.evelyn.com/ Hill Osborne, Poole 01202 678555 www.hillosborne.com Hunts Accountants Limited, SHERBORNE 01935 815008 www.huntsaccountants.co.uk JKD Accountants Limited, Poole 07707016594 www.jkdaccountants.co.uk/ Mazars LLP, Poole 01202 680777 www.mazars.co.uk MLW Accountants, Poole 07900 924872 www.mlwaccountants.co.uk Morris Lane, Poole 01202 715950 www.morrislane.co.uk PKF Francis Clark, Poole 01202 663600 www.pkf-francisclark.co.uk/ Saffery Champness LLP, Bournemouth 01202 204742 www.saffery.com Schofields Chartered Accountants, Bournemouth 01202 555785 www.schofieldsonline.co.uk SJT Accounts Ltd, Bournemouth 07855 295280 www.sjtaccountsltd.com TC Group, Christchurch 01202 483341 www.filerknapper.co.uk Tragor Ltd, Poole 01202 680914 www.tragor.co.uk Vantage Accounting, Wimborne 01425 460993, vantage-accounting.co.uk

Advertising Auxi Design Ltd, Poole, 7702951995 www.auxi.co.uk Fridays at Nine, Bournemouth 07591202603 www.fridaysatnine.co.uk

Air Conditioning Universal Maintenance Contracts Limited, Wimborne 01202 891772 www.umc-ac.com

Western Design Architects, Blandford Forum 01258 830675 www.westerndesignarchitects.com

Artist Art Zag, Ferndown 07766513257 www.art-zag.com

Aviation Bournemouth Airport, Christchurch 01202 364174 www.bournemouthairport.com DAeCO, Poole 01202 880302 www.daeco.co.uk

Banking Barclays, Poole 07990 081947, HSBC, Bournemouth 03455 848056 www.banking.hsbc.co.uk J.P. Morgan, Bournemouth 01202 342000 www.jpmorgan.com

Bars & Restaurants Custom House Cafe, Bar & Bistro, Poole 01202073295 www.customhousecafe.co.uk Heartwood Collection Britannia Raymond Blanc, Teddington 07585 554377 www.heartwoodcollection.com Rick Stein, Poole 01202 283000, The Italian Villa, Poole 01202 816074 www.the-italian-villa.co.uk

Bookkeeping and Payroll Milburn Finance, Bournemouth 01202 535399 www.milburnfinance.com

Branding & Design Amadoo Creative Ltd, Poole 01202 287 807 www.amadoo.co.uk

Brewery Hall & Woodhouse Ltd, Blandford St Mary 01258 452141 www.hall-woodhouse.co.uk

Business Coaching/ Consultancy 50 Forwards Career Coaching, Bournemouth 07896338678, ActionCOACH Bournemouth, Bournemouth 07736 944196 www.bournemouth.actioncoach.co.uk Be Astute Limited, Frome 01373 837331 www.be-astute.co.uk

more news online - www.dorsetchamber.co.uk/news

Compassion in Business, Poole 07951576832 www.compassioninbusiness.co.uk/

Business Recovery & Insolvency

DELTA Group, Broadstone 01202 690348 www.deltagroup.co.uk

Antony Batty & Co, Bournemouth 01202 923009 www.antonybatty.com/about-our-insolvencypractitioners/bournemouth-office/

Easterly Winds Consulting, Ferndown 07840943600 www.easterlywinds.co.uk/ Engage for Change, Dorchester 07710130755 www.engageforchange.com/ GS Fast Growth Ltd, Poole 03316309554 www.gsgrowth.co.uk Human to Human, , www.ruthkrichards.co.uk Imposter Syndrome & Conscious Leadership Coach, Highcliffe on Sea 07555524647, michaela-smith.com IMSM Limited, Malmesbury 01793313141 www.imsm.com/gb/ Insight6 - Dorset, Salisbury 07887 554898 www.insight6.com/dorset

Even Keel Solutions Limited, Bournemouth 01202237337 www.evenkeelsolutions.co.uk

Business Support Services Acquit Debt Collection and Outsourced Credit Control, Poole 01202 432022 www.acquit.org.uk BrooksKebbey Limited, Wareham 07495 781731 www.brookskebbey.net Core PA Services Ltd, Bournemouth 07942 862413 www.core-pa.co.uk/ Dorset Business Angels, Christchurch 01202 706975 www.dorsetbusinessangels.co.uk Equilibrium Services, , ,

J R L Coaching and Consulting, Bournemouth 07795 202982 www.jrlcoaching.co.uk

Evolve, Poole 0333 322 2332 www.evolvemembers.com

Joanne Young, Wimborne 07590 983820, joanneyoung.co.uk

Foundry UK, Epping 0207 871 3005, foundryuk.com

KIMCO, Poole 01202 888549 www.kimcoafrica.com/en/

Get Ahead, Christchuch 07766 111963, getaheadva.com

Peer2Peer Global Limited, Wimborne, www.peer2peerboards.com/ Phil Popham Consultancy, Stretton on Dunsmore, , Quay Business Associates Ltd, Poole 01202 679225 www.quaybusinessassociates.co.uk Rise-Early Career Management Ltd, Corfe Mullen 07531554504 www.rise-ecm.co.uk/ Russell Philips Limited, Dorchester 01305267009 www.russellphilips.com Sellerly Limited, Wimborne, www.sellerly.co.uk/ Smart Quality Services Ltd, Bournemouth 07514 701994 www.smartquality.co.uk Stellar Coach Limited, Bournemouth, 447968012424, stellarcoach.co.uk The CEO Coach Ltd, Poole 07973 137470 www.jamesakinsmith.co.uk The Hardy Group, Poole 01202 232520 www.thehardygroup.co.uk Transitions Life Coaching, Ringwood 01425 472354 www.transitionslifecoaching.co.uk Verace Business Assistance, Poole 07467 952352 www.veraceba.com West Peak, Christchurch 0800 644 1212, West Peak Partners

Business Process Automation Provulo, Weybridge 07503 267160 www.provulo.com

House of Risk Ltd, Poole 07361832293 www.HouseofRisk.co.uk Marketscan Ltd, Chichester 01243791708 www.marketscan.co.uk Saline, Poole 07791 902632 www.saline.org.uk Surrey Translation Bureau, Farnham 01252730014 www.surreytranslation.co.uk The Dorset Concierge Ltd, Swanage 01202148003 www.thedorsetconcierge.com The Passionate PA (UK) Ltd, 01202 802863 www.thepassionatepa.co.uk Winning Tenders, Poole 01392 247997 www.winningtenders.co.uk

Car Parking Britannia Parking Group LTD, Poole 01202 555888 www.britpark.com

Care Promedica 24 Dorset and Hampshire, Poole 01202 618400 www.promedica24.co.uk/Dorset

Catering & Catering Equipment Comax Ltd, Ringwood 01202 684111 www.comaxuk.com Molecular Magic Creative Catering Ltd, Bournemouth 07845 646204 www.molecularmagic.co

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Chamber of Commerce Bridport Business Chamber of Trade and Commerce, Bridport 07577 199786 www.bridportbusiness.org.uk

Dorset Community Foundation, Poole 01202 670815 www.dorsetcommunityfoundation.org Dorset Mind, Bournemouth 01202 099183 www.dorsetmind.uk

Dorchester Chamber for Business, Dorchester 01305 360293 www.dorchesterchamber.co.uk

Dorset Reclaim, Bournemouth 01202 773384 www.dorsetreclaim.org.uk

Dorset Chamber, Poole 01202 714800 www.dorsetchamber.co.uk

Dorset Wildlife Trust, Dorchester 01305 213184 www.dorsetwildlifetrust.org.uk

Shaftesbury & District Chamber of Commerce (SDCC), Shaftesbury 01747 850059/01747 8 www.shaftesburychamber.co.uk

Education Development Trust, Reading 074468474739 www.educationdevelopmenttrust.com

Sherborne Chamber of Trade & Commerce, Sherborne 01935 815 008 www.sherbornechamber.co.uk SturBiz - Sturminster Newton Chamber of Commerce, Sturminster Newton 07810 424269 www.facebook.com/SturBiz Swanage & District Chamber of Trade, Swanage 07966 462974 www.swanagechamberoftrade.co.uk Weymouth & Portland Chamber of Commerce, Weymouth 07730 135973 www.wpchamber.co.uk

Charity AECC University College, Bournemouth 01202 436300 www.aecc-clinic.co.uk Age UK Bournemouth, Poole and East Dorset, Bournemouth 01202530530 www.ageuk.org.uk/ bournemouthpooleeastdorset/

Faithworks Wessex, Bournemouth 01202 429037 www.faithworkswessex.org.uk Forest Holme Hospice, Poole 01202670644 www.forestholmehospice.org.uk HealthBus Trust, Bournemouth 07395 560343 www.healthbus.co.uk Help and Care, Bournemouth 03001 113303 www.helpandcare.org.uk Helpful Hounds Assistance Dogs, Bournemouth 01202591602 www.helpfulhounds.org.uk Hope HTS, Bournemouth 01202 312231 www.hopehts.com Jim Cronin Memorial Fund for Primate Welfare & Conservation, Wareham 01929462487 www.jimcroninmemorialfund.org Julia’s House, Wimborne 01202 644220 www.juliashouse.org

Age UK NSWD, Poundbury 01305 269444,

Lewis-Manning Hospice Care, Poole 01202 708470, lewis-manning.org.uk

Autism Unlimited, Christchurch 01202 483360 www.autism-unlimited.org

Lighthouse Poole, Poole 01202 781 320 www.lighthousepoole.co.uk

BCHA, Bournemouth 01202 410500 www.bcha.org.uk

Maddie’s Miracle, Blandford Forum 07539284238 www.maddiesmiracle.org.uk

Bournemouth Foodbank, Bournemouth 01202394505 www.bournemouth.foodbank.org.uk

MYTime Young Carers, Poole 01202 710701 www.mytimeyoungcarers.org/

Bournemouth Sea Cadets & Royal Marines Cadets, Bournemouth 01202399199 www.sea-cadets.org/bournemouth/

Pavilion Dance South West, Bournemouth 01202 203637 www.pdsw.org.uk

CAN (Community Action Network), Poole 01202 466130 www.can100.org Care South, Poole 01202 712400 www.care-south.co.uk Citizens Advice Bournemouth Christchurch and Poole, Bournemouth 01202 290967 www.citizensadvice.org.uk Diverse Abilities, Poole 01202 718266 www.diverseabilities.org.uk

Poole Sea Cadets, Poole 01202 671892 www.sea-cadets.org/poole PramaCare, Poole 01202 207300 www.pramacare.org.uk Rotary International District 1110, Wimborne 01202 882277 www.rotary.org Sexual Trauma and Recovery Services (STARS), Poole 01202 308840 www.starsdorset.org

DorPIP, Poole 07813 989707 www.dorpip..org.uk

The Arts Development Company, Dorchester 01305 224901 www.theartsdevelopmentcompany.org.uk

Dorset & Somerset Air Ambulance, Wellington 01823669604 www.dsairambulance.org.uk

University Hospitals Dorset NHS Charity, Bournemouth 01202 704060 www.uhdcharity.org/

January 2024 | Dorset Business Focus

Wessex Cardiac Trust t/a Heatbeat, Southampton 02380 706095 www.heartbeat.co.uk Wessex Reserves Forces & Cadets Association, Taunton 01823 250110 www.wessex-rfca.org.uk

Spetisbury Construction Ltd, Wimborne 01202 856685 www.spetisburyconstruction.co.uk SRS Construction Consultancy, St Leonards 07856 725132 www.srs-cc.co.uk

YMCA Bournemouth, Bournemouth 01202 290451 www.ymcabournemouth.org.uk

T A Colbourne Projects Ltd t/a TAC Projects, Poole 01202 716516 www.tacolbourne.co.uk

Chemical Supply Analytical Services

Vail Williams, Bournemouth 01202 558262 www.vailwilliams.com

OEMAchem, Southampton 02380 707686 www.oema.co.uk/

Construction Design & Build

Cleaning Services

Concept glazing ltd, Bournemouth 01202985242 www.Conceptglazing.co.uk

The Wright Clean Poole, Poole 07368244334, the-wright-cleanpoole-ltd.business.site/

Construction & Surveyors Acheson Construction Ltd, Dorchester 01305 267938 www.achesonconstruction.com Baypoint Surveys Ltd, Bournemouth 01202301012 www.baypoint.co.uk/ Bennington Green Ltd, Bournemouth 01202 766584 www.benningtongreen.co.uk Composite Profiles UK Limited, Poole 01202 659237 www.compositeuk.com Godsell Arnold Partnership Ltd, Broadstone 01202 600900 www.gapltd.eu.com Graham Garner & Partners Ltd, Broadstone 01202 697341 www.ggpl.co.uk Greendale Construction Ltd, Poole 01202 764551 www.greendaleconstruction.com Harry J Palmer (Broadstone) Ltd, Wimborne 01202 842224 www.harryjpalmer.co.uk JPP Consulting Ltd, Poole 01202540888 www.jppuk.net Martin Beardsley Limited Construction Carpentry, Wimborne 07786 917 055, MC Roofing Ltd, Wimborne 01202 882281 www.mcroofingltd.co.uk PC Flooring Ltd, Poole 01202330650 www.pc-flooring.co.uk Savills, Wimborne 01202 856800 www.savills.co.uk Sherborne Holdings Ltd, Bournemouth 01202 303585 www.sydenhams.co.uk Sibbett Gregory, Poole 01202 661177 www.sibbettgregory.com Siteright Construction Supplies Ltd, Sturminster Marshall 01258 858028 www.siteright.net

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Morgan Sindall Construction, Poole 01202 606801 www.morgansindall.com Rose Engineering, Sturminster Newton 01258472866, rose-engineering.co.uk/ Suttles, Swanage 01929 439444 www.suttles.co.uk TImber and Black LTD, EXETER 07528796400 www.TIMBERANDBLACK.COM Toilets+, Norwich 0800606100 www.toilets.co.uk/toilet-hire-dorset/

Corporate Gifts & Clothing 4Couture.com, Ringwood 0330 660 0040 www.4couture.com Inspirations Business Gifts & Corporate Clothing, Poole 01202 248313 www.myinspirations.co.uk/ Taylor Made Designs, Christchurch 07713 126234 www.taylormadedesigns.co.uk The Perfect Source Limited, Wimborne 0845 643 4959 www.yourperfectsource.com Wessex Trophies Limited, Broadstone 01202 650444 www.wessextrophies.co.uk

Couriers & Freight Forwarding AOG Worldwide Ltd, Christchurch 01202 375702 www.aogworldwide.co.uk Schenker Ltd, Poole 01202 862150 www.schenker.com

Cyber Security SecQuest Information Security Ltd, Southampton 0345 19 31 337 www.secquest.co.uk South West Cyber Resilience Centre, Poole 07849574895 www.swcrc.co.uk

Day Nurseries Tops Day Nurseries, Bournemouth 01202 551553 www.topsdaynurseries.co.uk

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY

Defence Soverin Technologies Limited, Wareham 01929 556732 www.soverin-technologies.co.uk

Digital Agencies Somer Design, Bournemouth 07905797197 www.somerdesign.co.uk/ Studio Global, Bournemouth 01202 727070 www.studioglobal.co.uk Total Guide to Dorset, Poole 07814 080119 www.totalguidetodorset.com

Display & Storage Suppliers Shopfitting Warehouse, Wimborne 01258 859900 www.shopfittingwarehouse.co.uk

Distribution Clarendon Specialty Fasteners, Swindon 01793 439166 www.clarendonsf.com De Monchy Aromatics Ltd, Poole 01202 620888 www.demonchyaromatics.com/ Kong Company Ltd, Salisbury 01722 783211 www.kongcompany.com Riverside Aromatics Ltd, Poole 01202 679532 www.riversideaeromatics.com

Education Bournemouth University, Poole 01202 961961 www.bournemouth.ac.uk Iron Mill College, Poole 01392219200, ironmill.co.uk/ Kingston Maurward Enterprises Ltd (KME), Dorchester 01305 215000 www.kmc.ac.uk NMNProjects, Swanage 07801612430, Poole High School, Poole 01202 666988 www.poolehigh.co.uk Skills & Learning, Poole 01202 123444 www.skillsandlearningace.com SWRAC, Wimborne 07841784000, swrac.co.uk/ The Bournemouth English Book Centre, Poole 01202 712908 www.bebc.co.uk

Electrical Services Dextra Group PLC, Gillingham 01747 858100 www.dextragroup.co.uk

Engineering ABP Technologies Ltd, Poole 01202 665000 www.abp-technologies.co.uk/ Aish Technologies, Poole 01202 307007 www.aishtechnologies.com Amtek Engineering Solutions Ltd, Wimborne 01202 868640 www.amtek-group.co.uk/

Aviation & Defence Spares, Poole 01202 768667 www.aviationdefence.co.uk

Havencrown Marquee Cleaning Machines Ltd, Blandford Forum 07717 258925,

AW Precision Engineering Ltd, Poole 01202 710789 www.awprecisionengineering.co.uk

Mar-key Group, Bournemouth 01202577111 www.mar-key.com/

Bristol Maid, Blandford Forum 01258 484430 www.bristolmaid.com/

Quadrant2Design, Poole 01202 723500 www.quadrant2design.com

Chemring Technology Solutions Ltd, Poole 01202 628155 www.chemring.co.uk

Sandpolo Ltd, Aldeburgh 07796 693796 www.sandpolo.com

Downhole Tools International Ltd, Poole 01202 690001 www.dti.uk.com G K D Technik Ltd, Wimborne 01202 861961 www.gkdtechnik.com

Facilities Management Atlas FM, Bournemouth 01202 536770 www.atlasfm.com

The Lewis Workplace Pension Trust, Poole 01202 738650 www.lewismastertrust.co.uk TheNonExec Limited, Poole 01202 828266 www.thenonexecutive.com Toomey Leasing Group, Salisbury 01722440715 www.toomeylease.com/ Twelve Wealth Management, Poole 07503 505255 www.marcnorris.co.uk WAY Trustees Limited, Wimborne 01202 890895 www.waytrustees.co.uk

Financial Services

WHIreland Wealth Management, Poole 01202 974111 www.whirelandwm.com

IEC / Alpro Limited, Poole 01202 339559 www.iecltd.co.uk

Alliance FX Limited, London 02039314844 www.alliancefx.net

Y-Not Finance, Ferndown 01202 912182 www.y-notfinance.co.uk

INDUS Engineering Services, Bournemouth 07306193348 www.indusengineering.co.uk

Baggette Wealth Management Ltd, Poole 01202 676983 www.baggette.co.uk

Fire & Security

Modulift UK Ltd, Poole 01202 621511 www.modulift.com Parvalux Electric Motors, Poole 01202 512575 www.parvalux.com Reidsteel, Christchurch 01202 483333 www.reidsteel.com Safi Valves Ltd, Poole 01202 624618 www.safi-limited.com Tides Marine International Ltd, Poole 01202 656773 www.tidesmarine.co.uk Trident Maritime Systems UK Limited, Poole 01202 689022 www.agiltd.co.uk Ultra Nuclear Ltd, Wimborne 01202 850450 www.ultra-ncs.com

Environmental Services Carbon Kapture Ltd, Bournemouth 07798552234 www.carbonkapture.org Efeca, Bournemouth 01202 299 878 www.efeca.com/ SUEZ recycling and recovery UK, Poole 01202 725600 www.suez.co.uk

Event Management & Equipment BBX Media Ltd, Poole 01202912666 www.bbxmedia.co.uk/ BH Live, Bournemouth 01202 055555 www.bhlive.org.uk Bournemouth 7s, Poole 01202 545630 www.diamondsportinggroup.com

Birch Financial Services, Bournemouth 07701058375 www.birchfinancialservices.co.uk

Food & Drink

Blue Sky Financial Planning Ltd, Poole 01202 756560 www.blueskyfp.co.uk

ABP Yetminster, Yetminster 01935 872777 www.abpfoodgroup.com

Church House Investment Management, Sherborne 01935 382620 www.ch-investments.co.uk

BV Dairy, Shaftesbury 01747 851855 www.bvdairy.co.uk

Dorset Mortgage Group Ltd, Bournemouth 07702876924 www.dorsetmortgagegroup.co.uk Eddicott Wealth Management Ltd, Christchurch 07803 808897, partnership.sjp. co.uk/partner/eddicottwm First Capital Finance Ltd, Bournemouth 01202 434000 www.firstcapitalfinance.co.uk Globacare, Bournemouth 01202 929349 www.globacare.co.uk Investec Wealth & Investment Limited, Bournemouth 01202 208100 www.investecdfm.co.uk Lewis & Co (Investments & Pensions) Limited, Poole 01202 718400 www.lewisinvestment.co.uk Life Matters, Poole 01202 025481 www.lifemattersfp.com Lloyds Commercial Banking, Ferndown 07385364318 www.lloydsbank.com/ MSP Capital, Poole 01202 743400 www.mspcapital.co.uk Peter Harding Wealth Management, Poole 01202 830730 www.peterhardingwm.co.uk

CrowdComms, Blandford Forum 01258863812 www.crowdcomms.com/

Strategic Solutions Chartered Financial Planners, Bournemouth 01202 769890 www.ssfs.co.uk

Dorsety Show, Dorchester 01305264249 www.dorsetcountyshow.co.uk

SWIG Finance, Truro 01872227930 www.swigfinance.co.uk

more news online - www.dorsetchamber.co.uk/news

Sentinel, Poole 01202 800117, sentinelfs.co/

Keith Spicer Ltd, Wimborne 01202 863800 www.keith-spicer.co.uk Oakhouse Foods, Verwood 01202 814179 www.oakhousefoods.co.uk/ Organix Brands Ltd, Bournemouth 07458 022789 www.organix.com The Jordans & Ryvita Company, Stratton Business Park 01305 751000 www.dorsetcereals.co.uk

Funeral Services & Directors F C Douch & Son (Funerals), Wimborne 01202 882936 www.fcdouch.co.uk Nicholas O’Hara Funeral Directors Ltd, Wimborne 01202 882134, oharafunerals.co.uk/

Furniture G P & J Baker Limited, Poole 01202 266999 www.gpjbaker.com

Health & Safety Avonwood Developments (Zone Safe), Wimborne 01202 868000 www.avonwood.co.uk Fire Door Controls, Ferndown 0845 2260536 www.firedoorcontrols.co.uk

Health & Wellbeing Bridge Health & Wellbeing, Christchurch 01202 473800 www.bridgehw.com Case-UK, merthyr tydfil 07512335593, Case-UK

DORSET BUSINESS FOCUS / BUSINESS DIRECTORY DDC Dolphin Limited, Poole 01202 731555 www.ddcdolphin.co.uk

Chewton Glen, New Milton 01425 275341 www.chewtonglen.com

Elevate Foundation, Christchurch 07896258229, elevatefoundation.co.uk/

George Albert Hotel & Spa, Dorchester 01935 483430 www.gahotel.co.uk

Jules Whale Life Coaching, Poole 07769 348153 www.juleswhale.com/ Kestrel Medical Ltd, Broadstone 01202 658444 www.vocalzone.com Liberty Private Care, Christchurch 01202 800494 www.libertyprivatecare.co.uk Livewell Dorset, Weymouth 01305 233105 www.livewelldorset.co.uk Nuffield Health Bournemouth Hospital, Bournemouth 01202 702809 www.nuffieldhealth.com

Kingstonry Courtyard, Corfe Castle 01929 481066 www.kingstoncountrycourtyard.com Marsham Court Hotel, Bournemouth 01202 552111 www.marshamcourthotel.co.uk Mercure Bournemouth , Queens Hotel & Spa, Bournemouth 01202 554415 www.queenshotelbournemouth.com Minterne Estate, Dorchester 01300 341370 www.minterne.co.uk Oceana Hotels, Bournemouth 01202 298350 www.oceana-collection.com

Coleman Marine Insurance a Gallagher Company, Poole 01202 647400 www.ajg.com Cornish Mutual, Truro 01872 277151 www.cornishmutual.co.uk Dorchester NFU Mutual, Dorchester 01305266411 www.nfumutual.co.uk/dorchester Gallagher Insurance Brokers, Bournemouth 08002 988707 www.ajg.com/uk/ Kingsbridge Insurance Brokers, Tewkesbury 01242 808740 www.kingsbridge.co.uk/ MC Warranty Services, Poole 01202078745 www.mcwarrantyservices.co.uk/

RNLI College, Poole 03003 007654 www.rnli.org/college.

NFU Mutual Salisbury and Wareham, Wareham 01929 553472 www.nfumutual.co.uk/wareham

Royal Bath Hotel, Bournemouth 01202 204921 www.britanniahotels.com/hotels/ the-royal-bath-hotel-bournemouth

The Insurance Institute of Bournemouth, Bournemouth 01202 518242 www.localinstitutes.cii.co.uk/bournemouth

Summer Lodge Hotel, Dorchester 01935 482000 www.summerlodgehotel.com

UK Health Insurance, Poole 01202 756352 www.ukhealthinsurance.com

R’eagle minds limited trading as Freo Wellbeing, Poole 07565700905 www.freowellbeing.com

The Hilton Bournemouth, Bournemouth 01202 804775 www.bournemouthhilton.com

Interior Design

WALX, Worth Matravers 0333 1234540, walx.co.uk

The Nici, Bournemouth 01202018555 www.thenici.com

Options Wellbeing - Bournemouth, Bournemouth 02380630219, optionswellbeing.co.uk Physio Fitness, Christchurch 07973939545 www.dmphysiofitness.co.uk/ Quantum Chiropractic Ltd t/a Life Balance Chiropractic Centre, Poole 01202684859 www.lifebalancechiropractic.co.uk/

Woogie Big Pants, Dorchester 07368 188057, woogiebigpants.com/ Work Experience Ltd t/a A1 Care, Poole 07950622707, Work Experience Ltd Zest Lifestyle, Wimborne 07880557976 www.zestlifestyle.com/

Holiday Lettings Hardys Holiday Home Services, 07827 680068 www.hardysholidayhomeservices.com

Holiday Parks West Dorset Leisure Holidays, Bridport 01308 422139 www.wdlh.co.uk

Village Hotel Bournemouth, Bournemouth 01202 416147 www.village-hotels.co.uk

Keeley Fox Commercial Interior Design LTD, Poole 01202287688 www.keeleyfoxintteriordesign.com

IT A B S Computer Systems Ltd, Poole 01202 770900 www.absgb.com

Headland HR Limited, Dorchester 01305 564102 www.headlandhr.co.uk

Amicus ITS Ltd t/a Aura Technology, Southampton 03333 208601 www.auratechnology.com

Hillingdon HR, Poole 07795 558648 www.Hillingdonhr.co.uk

C3IA Solutions Limited, Poole 01202 721123 www.c3ia.co.uk

HR Business Solutions Ltd, Bournemouth 07931 530497 www.hrbusinesssolutionsltd.co.uk

Castra Solutions Ltd, Aylesbury 03001245005, castrasolutions.co.uk

Lumine Development Ltd, Shaftesbury 07841 068727 www.lumine.co.uk

ENHANCED, Poole 01202 308000 www.enhanced.co.uk

People Puzzles Ltd, New Addington 0345 646 5201, peoplepuzzles.co.uk/

Glitch IT Limited, Christchurch 01202 237996 www.glitch.services

Purple HR Ltd, Wimborne 01202 801047 www.purplehr.co.uk

Grapevine (Telecoms & IT), Poole 01202 644434 www.grapevine.uk.com

The People Choreographer, 07876 207054 www.peoplechoreographer.co.uk

ITEC Connect Ltd, Wimborne 01202 848866 www.itecgroup.co.uk

Hotels & Conferencing

ViewHR Ltd, Ringwood 01425 205390 www.viewhr.co.uk

Bournemouth Carlton, Bournemouth 03300 283411 www.bestwestern.co.uk

Juice Broadband, Poole 01202 332331 www.juice-broadband.com

Import/Export Services

Keyfort Ltd, Bournemouth 08448 014580 www.keyfort.co.uk

Home Improvements Southern Softflow, Wimborne 01202 828241 www.southernsoftflow.co.uk

Home Technology Living Home Technology, Poole 01202 775133 www.livinghometech.co.uk

Bournemouth Highcliff Marriott Hotel, Bournemouth 01202 557702 www.bournemouthhighcliffmarriott.co.uk Captains Club Hotel, Christchurch 01202 475111 www.captainsclubhotel.com

International Trade Matters, Barnstaple, 01398 332881 www.internationaltradematters.com

Insurance

Kimcell Ltd, Dorchester 01202 755300 www.kimcell.com

A-One Insurance Group, Ringwood 01425 480700 www.aoig.co.uk

Pensar IT, London 03330069550 www.pensar.co.uk

January 2024 | Dorset Business Focus

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Poole Software Limited, Poole 01202 030082, poolesoftware.com/ QuoStar Solutions Ltd, Bournemouth 0845 644 0331 www.quostar.com Rejuvenate IT, Bournemouth 01202 237273 www.rejuvenate.it Rev Ops Automated, Bournemouth, www.revopsautomated.com Target IT Services, Bournemouth 01202 538488 www.target-its.co.uk

Lifts Supply & Installation Bourne Lifts Ltd, Ferndown 01202 582923/07808 8 www.bournelifts.co.uk Meridian Lifts Ltd, Poole 01202773332 www.meridianlifts.co.uk Technical lift services Ltd, Poole 01202062140, .tlse.co.uk

Local Authority BCP Council, Bournemouth 01202 454630 www.bcpcouncil.gov.uk Dorset Council, Dorchester 01305 221000 www.dorsetforyou.com Dorset Local Enterprise Partnership, Poole 01202965868 www.dorsetlep.co.uk

Manufacturing A & E Connock (Perfumery & Cosmetics) Ltd, Wimborne 01425 653367 www.connock.com Abbey Supply Co Ltd, Poole 01202 623258 www.abbeysupply.com Ability Projects Ltd, Poole 01202 305800 www.abilityprojects.com Advanced Instruments Ltd, Wimborne 01202 798510 www.solentim.com AlfaTronix Ltd, Poole 01202 715517 www.alfatronix.com Ashland Industries Europe – ISP Microcaps UK Ltd, Poole 01202 627352 www.ashland.com ASMPT, Weymouth 01305 760760 www.asm.com BEST Fittings Ltd, Gillingham 01747 312672 www.bestfittings.co.uk British Diamond Wire Die Co Ltd, Poole 01202 745104 www.balloffetdie.com C.C.Moore & Co Ltd, Sturminster Newton 01963 362234 www.ccmoore.com Caleva Process Solutions Ltd, Sturminster Newton 01258 471122 www.caleva.co.uk Carlisle Fluid Technologies UK Ltd, Bournemouth 01202 571111 www.carlisleft.eu

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Caterpillar Marine Power UK Ltd, Wimborne 01202 796000 www.cat.com/marine CBRNergetics Ltd, Bournemouth 01202 800298 www.cbrnergeticsltd.com CDA Products Limited, Shaftesbury 01747 352999 www.cdaproducts.co.uk CME Automation Systems Ltd, Chard 01460 269500, cme-as.com/ Concept Cables Ltd, Blandford Forum 01258 480603 www.conceptcables.com Confex Technology Ltd, Poole 01202 881466 www.confexuk.com Coty International BV, Bournemouth 01202 524141 www.coty.com/ CT Production Ltd., Poole 01202 688953 www.ctproduction.co.uk/

Hydreco Hydraulics Limited, Poole 01202 627500 www.hydreco.com

S K C Ltd, Blandford Forum 01258 480188 www.skcltd.com

Caron Khan Consultancy, Bournemouth 07967 524578 www.caronkhan.co.uk

I C Brindle & Co Ltd, Poole 01202 657814 www.icbrindle.com

Sargasso Worldwide Industrial Limited, Sturminster Newton 07743 877690 www.sargassoworldwide.com

Darmax Research Ltd, Wimborne 07737 143315 www.darmaxresearch.co.uk

Icons Shop Limited, Christchurch 07775900721, Kallo Foods Ltd, Camberley 01276 609000 www.kallo.com KVP EU Ltd, Beaminster 01308 867020 www.kvpvet.com Lillidale Ltd, Wimborne 01202 848456 www.lillidale.co.uk Lotek UK Ltd, Wareham 01929 552992 www.lotek.com Lush Manufacturing Ltd, Poole 01202 664040 www.lush.co.uk

Cygnus Instruments Ltd, Dorchester 01305 265533 www.cygnus-instruments.com

Magicard Ltd, Weymouth 01305 470000 www.magicard.com

Darlena Ltd, Bournemouth 01202 302010 www.darlena.co.uk

Marden Edwards Ltd, Wimborne 01202 861200 www.mardenedwards.com

Dometic Group Ltd, Blandford Forum 03446 260141 www.dometicgroup.com

Marine Components International, Poole 01202 624244 www.marinecomponents.co.uk/

Electronic Technicians Ltd, Wimborne 01202 897722 www.etluk.co.uk

Motion Control Products Ltd, Bournemouth 01202 599922 www.motioncontrolproducts.com

Enovation Controls Ltd, Salisbury 01722 410055 www.enovationcontrols.eu Farrow & Ball, Wimborne 01202 876141 www.farrow-ball.com Field International Limited, Poole 01202 676331 www.fieldinternational.com FireSTOP Manufacturing Ltd, Dorchester 01305 213112 www.firestopltd.co.uk Flowbird Transport Limited, Poole 01202 339339 www.flowbird.group/transport Focal Point Fires, Christchurch 01202 499330 www.focalpointfires.co.uk Fridgenius Ltd, Wimborne 01202 889264, Get Fresh Cosmetics Ltd, Bournemouth 01202 859059 www.bombcosmetics.co.uk

NETZSCH Pumps & Systems Ltd, Dorchester 01935 483900 www.netzsch.com NEXA Medical Ltd, Bournemouth 01202 575749 www.nexanpwt.com/ Nexus Cooling Ltd, Poole 01202 250100 www.nexuscooling.co.uk Penny & Giles Controls Limited (CurtissWright), Christchurch 01425 271444 www.cw-industrialgroup.com/ Polyhose (UK) Ltd, Christchurch 01202 478334 www.polyhose.com Precision Acoustics Ltd, Dorchester 01305 264669 www.acoustics.co.uk PRF Composite Materials, Poole 01202 680022 www.prfcomposites.com

Senscient, Poole 01202 606460 www.msasafety.com Sigma-Aldrich, Poole 0800 717181 www.merckgroup.com Sontronics, Poole 01202 722583 www.sontronics.com Strouden Joinery, Poole 01202 696123 www.stroudenjoinery.com Sunseeker International, Poole 01202 382222 www.sunseeker.com Superior Seals Limited, Wimborne 01202 854335 www.superiorltd.com Tecan Ltd, Weymouth 01305 765432 www.tecan.co.uk Thompson Valves Ltd, Poole 01202 647827 www.thompson-valves.com

Darren Northeast PR Ltd, Bournemouth 01202 676762 www.darrennortheast.co.uk Digital Storm Limited, Bournemouth 01202 298392 www.digitalstorm.co.uk EmZoh Ltd t/a Biztok Academy, Verwood 07394169812 www.tiktokelevator.com EPM Agency, Poole, +441202237137 www.epm.agency/ Fireworx, Bournemouth 01202 559559 www.fwx.co.uk Intergage Ltd, Wimborne 01202 684009 www.intergage.co.uk Key Digital Agency Ltd, Dorchester 01305 542000 www.key.digital Mauveworx, Wimborne 01202 865100 www.mauveworx.com Mckenna Townsend, Ringwood 01425 472330 www.mckennatownsend.com

Time & Data Systems International Ltd, Poole 01202 723535 www.tdsi.co.uk

Motley Digital Ltd, Sturminster Newton 01258 807695 www.motley.co.uk

Titan Enterprises Ltd, Sherborne 01935 812790, flowmeters.co.uk/

Octima Marketing Ltd, Poole 01202 022108 www.octima.co.uk

Trimetals Limited, Blandford Forum 01258 459441 www.trimetals.co.uk

Media & Film

Tyrol Tyre Sealant Manufacturer, Christchurch 01202 470257/07710 4 www.tyrolsealants.com Vapormatic UK Limited, Exeter 01392 435461 www.vapormatic.com Wessex Filters Ltd, Poole 01202 671671, Willie’s Cacao, Cullompton, * www.williescacao.com Wyndham Page Ltd, Poole 01202 734656 www.wyndhampage.com

Marine

Dorset Biz News Ltd c/o The Business Magazine Group, Camberley 07305 582269 www.dorsetbiznews.co.uk Global, Fareham 01489 587610 www.global.com Image Republic Ltd, Wimborne 01202 820555 www.imagerepublic.uk Plato Video Ltd, Bournemouth 07557 448526 www.platovideo.co.uk The BV Magazine, Sturminster Newton 01258 472572 www.theblackmorevale.co.uk

Motoring Sales & Servicing

Actisense, Poole 01202 746682 www.actisense.com

Breeze Motor Group, Poole 01202 713000 www.breeze.co.uk

Avon Marina, Christchurch 01202612610 www.avonmarina.com

E T S Truck & Van, Poole 01202 669339 www.etstrucks.co.uk

R. Hamilton & Co. Ltd, Mere 01747 860088 www.hamilton-litestat.com

Fireboy Xintex UK Operations Ltd., Poole 08453 899462 www.fireboy-xintex.com

Heatric Division of Meggitt (UK) Ltd, Poole 01202 627084 www.heatric.com

Hendy Group, Eastleigh 023 8024 2616 www.hendy.co.uk/

RHH Franks, New Milton 01425614730 www.rhhfranks.com

Spot Zero EU Ltd, Poole 01202739937 www.spotzero.com

OKO Global LLP, London 02381 550 058 www.oko.com

Hey Create, Poole 07534273945 www.heycreate.co.uk/

Rotor Blades Limited, Warminster, +44 (0) 1985 847040 www.bellflight.com/

Marketing PR & Web Developers

Poole Audi, Poole 01202 775050 www.pooleaudi.co.uk

Honeywell Analytics Ltd, Poole 01202 676161 www.honeywellanalytics.com

Rowland Sandwith Ltd, Wimborne 01202 882323 www.h-h-hancock.co.uk

b4b Marketing, Poole 01202 684400 www.b4b.co.uk

Star Tech Ltd, Poole 01202 694758 www.star-tech.co.uk

Griff IVD Ltd, 07778 997464 www.Griff-ivd.com Hamworthy Combustion Engineering, Poole 01202 662717 www.johnzinkhamworthy.com

Primetals Technologies Limited, Christchurch 01202 331000 www.primetals.com

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY Volvo Cars Poole, Poole 01202 065555 www.volvocarspoole.co.uk

Networking Poole Property Club, Poole 07807531165 www.poolepropertyclub.co.uk

Notary Services Paul Wintle Notary Public, Bournemouth 01202 267818 www.notarypublicpoole-pwintle.com

Office Supplies Ace Office Environments Ltd, Bournemouth 01202 240000 www.aceoffice.co.uk

Goodknight Property Management, Bournemouth 07505709484 www.goodknight.co

Maidmans Moving and Storage Limited, Poole 01202 681 397 www.maidmans.com

Move On Sales and Lettings, Poole 01202 711169 www.moveonrentals.com

Store & Secure Self Storage, Poole 01202 620 220 www.storeandsecure.co.uk

Public Relations & Marketing Consultants

Retail

Deep South Media Ltd, Poole 01202 534487 www.deepsouthmedia.co.uk Liz Lean PR, Poole 01202 701828 www.lizleanpr.co.uk

Publications Local IQ, Bournemouth 07767 667785, localiq.co.uk

Packing & Packaging

Aspire Jobs Ltd, Ringwood 07974429217 www.aspirejobs.co.uk

Patents & Trademarks Barker Brettell LLP, Southampton 02380 336970 www.barkerbrettell.co.uk IP Consult, Swanage 01929 421925 www.ipconsult.co.uk

Photographer Andrew Plant Photography & Video, Wimborne 01202 886375 www.andrewplantphotography.com

Recruitment

Impressions Care Agency, Bournemouth 03330062690 www.impressionscare.co.uk Jobshop UK, Poole, +441202674488 www.jobshopuk.com Mploy Staffing Solutions Ltd, Poole 01202 668360 www.mploystaff.com Phoenix Screening Ltd, Wimborne 07775544250, phoenixscreening.com REED Specialist Recruitment, Bournemouth 01202 585585 www.reed.co.uk/

Zelda de Hollander, Christchurch 01202432234 www.studioshotz.co.uk

Rubicon People Partnership, Poole 01202 680311 www.rubiconpeople.co.uk

Plumbing & Heating

TeamJobs, Poole 01202 445700 www.teamjobs.co.uk

UFHN LTD, Ferndown 01202894976 www.ufhn.co.uk

Printing Services & Supplies BCP Media Group Ltd, Poole 01202717535 www.bcp.co.uk Harkwell Labels Ltd, Poole 01202 735300, .harkwell-labels.co.uk The Minster Press, Wimborne 01202 882277 www.printsolutions.co.uk Xerocad Limited, Ferndown 01202 897297 www.xerocad.co.uk

Property Sales and Rental ASN Capital, Bournemouth 01202 771441 www.asncapital.com Corbin & Co Estate & Letting Agent, Bournemouth 01202 519761, D J Property, Weymouth 01305 778896 www.djproperty.com Goadsby & Harding (Survey & Valuation) Ltd, Bournemouth 01202 550000 www.goadsby.com

Poole Bay Holdings Ltd, Poole 01202493696 www.poolebayholdings.co.uk The Dolphin Shopping Centre, Poole 01202 673906 www.dolphinshoppingcentre.co.uk

Retail & Commercial Interiors

Tru Talent, Bournemouth 01202 237129 www.tru-talent.co.uk Wild Recruitment, Poole 01202 367181 www.wildrecruitment.co.uk

Recycling & Waste 1st Waste Management Consultants Ltd, Bournemouth 01202 393001 www.1stwaste.co.uk Eco Sustainable Solutions, Christchurch 01202 593601 www.thisiseco.co.uk New Milton Sand & Ballast Ltd, New Milton 01425610566 www.nmsb.co.uk W & S Waste Management Ltd, Poole 01202 675564 www.wsrecycling.co.uk

Removals & Storage Leatherbarrows Removals & Storage Ltd, Christchurch 01202 578581 www.leatherbarrows.co.uk

Solar/Green Energy Clive Lee Solar Consulting, Iwerne Minster 07554 998436, DES Renewables, Wimborne 01202 985888, desrenewables.com/ Excel Energy Ltd, Poole 07814924018, xl electrical excellence ltd Save Energy UK Ltd, Bournemouth 01202 986262 www.saveenergyuk.co.uk W H White Limited, Wimborne 01202 612504 www.whwhite.co.uk

Solicitors Battens Solicitors Ltd, Dorchester 01305 250560 www.battens.co.uk Coles Miller Solicitors LLP, Poole 01202 673011 www.coles-miller.co.uk

Creative Retail Solutions, Poole 01202 233088 www.creativeretailsolutions.co.uk

Dutton Gregory Solicitors LLP, Bournemouth 01202 315005 www.duttongregory.co.uk

Kiwi Design, Verwood 01202 822634 www.kiwidesign.co.uk

Ellis Jones Solicitors LLP, Bournemouth 01202 525333 www.ellisjones.co.uk

Reward Scheme

Frettens LLP, Christchurch 01202 499255 www.frettens.co.uk

Cordoba Rewards Ltd, 1st and 2nd Floors, Brownsea House 01202 133581 www.cordobarewards.co.uk

Serviced Offices Bayside Business Centre Ltd, Poole 01202 282042 www.baysidebusinesscentre.co.uk Venaspace, Bournemouth 07507125442 www.venaspace.com

The Work Shop, Ringwood 01425 489393 www.thework-shop.co.uk

January 2024 | Dorset Business Focus

Hyperion Hot Tubs, Wimborne 01202985125 www.hyperionhottubs.co.uk Omnivation Ltd / Party Boutique, Bournemouth 01202941225, omnivation.co.uk/

The Business Supplies Group, Bournemouth 0333 456 1506 www.tbsg.co.uk/

John Pipe Limited, Poole 01202 715888 www.johnpipe.co.uk

Card Connection, Farnham 01252 892300 www.card-connection.co.uk

Talk Think Do, Wimborne 01202 375647 www.talkthinkdo.com

Signage Bournemouth Sign Co., Christchurch 01202 797239 www.bsign.co.uk Goodwin Graphics, Crossways 01305851525 www.goodwingraphics.co.uk/

Software/ Cloud Services Elevated Software Limited, Bournemouth 07803893560 www.elevated-software.co.uk Instandart Ltd, Wimborne 07467 793596, instandart.com INVIDAR Ltd, Poole 07453288876, invidar.com/ Lightrise Consulting Ltd, Wimborne 02031312485 www.lightriseconsulting.com Servana Managed Services Ltd, Bournemouth 01202 026522 www.servanamanaged.com

HKLAW, Poole 01305 251007 www.hklaw.uk Lester Aldridge LLP, Bournemouth 01202 786161 www.lesteraldridge.com Paris Smith LLP, Southampton 023 8048 2482 www.parissmith.co.uk Preston Redman LLP, Bournemouth 01202 292424 www.prestonredman.co.uk Reeves James Limited, Dorchester 01305 238470, reevesjames.com Steele Raymond LLP, Bournemouth 01202 204598 www.steeleraymond.co.uk Stowe Family Law LLP, Leeds 01202 113664 www.stowefamilylaw.co.uk/ offices/bournemouth Trethowans, Poole 01202 338585 www.trethowans.com Woodstock Legal Services Ltd, Poole 03300885792 www.woodstocklegalservices.co.uk

Sports & Leisure AFC Bournemouth, Bournemouth 01202 726322 www.afcb.co.uk Broadstone Golf Club, Broadstone 01202 642521 www.broadstonegolfclub.com/

Springboard IT, Blackford 01934710666 www.springboardit.co.uk

Dolphin Indoor Bowls Club, Poole 01202 675551 www.dolphinibc.com

Spyrosoft Ltd, Christchurch 01202 059455 www.spyro-soft.com

Dorsety Football Association, Poole 01202 682375 www.dorsetfa.com

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DORSET BUSINESS FOCUS / BUSINESS DIRECTORY E-motion Fitness Hub, Poole 07900 535256, e-motionfitnesshub.com/ eseafoil Ltd, Bournemouth 07541 073717 www.eseafoil.com Farmer Palmer’s Farm Park, Poole 01202 622022 www.farmerpalmers.co.uk Individuality Swimming Ltd, Poole 01202 031701 www.individualityswimmingandfitness. co.uk/ JM Adventure Ltd, Swanage 01929475691 www.jmadventure.com Jurassic Coast trust, Dorchester 01308 807000 www.jurassiccoast.org/ Muc-Off Ltd, Poole 01202 307790 www.muc-off.com Openwide International Ltd, Bournemouth 01202 983983 www.rockreef.co.uk Poole Town Football Club (1991) Limited, Bournemouth 07554816089 www.pooletownfc.co.uk/ Reid Bikes Ltd, Bournemouth 01202 526220 www.reidbikes.com

Stonemasons Portman Stone Limited, Christchurch 01202 484340 www.portmanstone.com

Buzz Networks Ltd, Poole 02034 888812 www.buzzconnect.co.uk

Nimble Elearning Ltd, Gloucestershire 01453823029 www.nimble-elearning.com

Citrus Telecommunications Ltd, Bournemouth 0345 193 9393 www.citrustelecom.net/

Ouch Learning and Development, Wimborne 01202 880999 www.ouchlandd.co.uk

Telesoft Technologies Ltd, Blandford 01258 480880 www.telesoft-technologies.com VoIP Unlimited, Poole 01202 612000 www.voip-unlimited.net

Town Planning Consultants Chapman Lily Planning Ltd, Wareham 01929 553818 www.clplanning.co.uk Intelligent Land, Ferndown 01202 570471 www.intel-land.com Ken Parke Planning Consultants, Bournemouth 01202538800 www.kenparkeplanning.com

Training Aspire Training Team, Bournemouth 01202 551553 www.aspiretrainingteam.co.uk Aspirin Business Solutions Ltd, Broadstone 01202 985112. www.aspirinbusiness.com Locomotivation, Poole 01202 567204 www.locomotivation.co.uk

Sandler Training Dorset, Poole 07769134753 www.dorset.sandler.com

Travel Case Travel Ltd, Bournemouth 01202 375180 www.travelcounsellors.co.uk/ally.case City Cruises PLC - Poole, Poole 020 77 400 437 www.citycruisespoole.com

Utilities

SPOCE Project Management, Poole 01202736373 www.spoce.com

D&A Procurement Ltd, Poole 07956 311336 www.daprocurement.co.uk

Transport & Logistics

Power Audit.UK, Wimborne 0800 304 7588 www.poweraudit.uk

Brittany Ferries, Poole 08712 440411 www.brittany-ferries.co.uk

Vehicle Leasing

Channel Seaways Ltd, Poole 01481 723400 www.channelseaways.co.uk Charles Kendall Freight Ltd, Christchurch 01202 593949 www.charleskendall.com/services/freight Great Western Railway, London 0345 7000125 www.gwr.com Morebus/Excelsior Coaches, Poole 01202 338420 www.morebus.co.uk PHVC Minibus & Fleet Suppliers, Fareham 01489 580333 www.phvc.co.uk

Telecommunications

Martin John Training, Verwood 07720149753 www.martinjohn-training.com/

Poole Harbour Commissioners, Poole 01202 440210 www.phc.co.uk

4COM Group Ltd, Bournemouth 03304 444444 www.4com.co.uk

Micro Nav Limited, Bournemouth 01202 764444 www.micronav.co.uk

PRC Streamline Group, Bournemouth 01202 373737 www.prcstreamline.co.uk

ElectriX, Bournemouth 07944134806 www.lvelectrix.co.uk/

Vehicle Rental Abacus Vehicle Hire - Horton Commercials, Wimborne 01202 877790 www.abacusvanhire.co.uk

Virtual PA Clare Corbett Virtual Assistant, Wimborne, www.cc-va.co.uk

Will Writing Dorset Coast Wills, Christchurch 01202 985081 www.dorsetcoastwills.co.uk

Workwear Tower Supplies, Poole 01202 718000, wearetower.com/

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